World Travel Awards Grand Final Gala Ceremony 2010
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Welcome President of the World Travel Awards Grand Final Gala Ceremony 2010 I am both delighted and honoured to welcome you to the climax of the World Travel Awards Grand Tour 2010 – our 17th Grand Final Gala Ceremony. Tonight represents the culmination of a year-long search to find the world’s leading travel brands, covering seven continents and featuring more than 5,000 nominees across 700 categories. Now the competition has been whittled down to the elite few – the winners from each of our five regional ceremonies. This year alone, the number of self nominations has risen a phenomenal 50 percent from 2009. This reflects how the World Travel Awards has become recognised globally – by both the trade and the consumer – as the Oscars of the travel industry.
This evening is all about celebrating the phenomenal achievements of the very best in our business, and it is humbling to have gathered under one roof such a pool of talent. Our industry is under no illusions that 2010 has been one of the toughest on record. Yet these turbulent times have also seen the true leaders of travel turn adversity into opportunity. And tonight’s winners all share this vision, entrepreneurial spirit and inner strength to succeed. For winning a World Travel Award is the ultimate travel accolade, the endorsement of over 183,000 voting travel professionals demonstrates to both the travel industry and the travel consumer that your brand stands in a class of its very own.
I wish to extend a special thank you to our event partner World Mobi as well as our media partners BBC World News, Breaking Travel News and eTurboNews to name but a few. Honouring and promoting excellence and innovation in travel and tourism are why we are all gathered here – so please enjoy yourselves with this in mind, for we value your incredible achievements and how you are driving our industry to new heights. Thank you all for being here with us on this very special occasion, and congratulations for your incredible achievements.
Graham E. Cooke President and Founder World Travel Awards
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Welcome Visit Britain Grand Final Gala Ceremony 2010 Welcome to the World Travel Awards Grand Final. It is fantastic that Britain once again is hosting this prestigious annual event in one of the most vibrant, dynamic and fascinating cities in the world. Coming as the world arrives in London to take part in the World Travel Market, we celebrate the best in British tourism. Tourism represents a £115 billion industry that is vital to the wellbeing of our economy, supporting 2.6 million jobs and 200,000 small businesses in the UK. Tourism is central to this country’s efforts to help reduce the deficit and emerge in good shape from these tough economic times. In reality, exploring all that Britain has to offer has never been more affordable. As anyone who has spent time with us will know, our destinations offer world-class service and quality assured, ‘star-rated’ accommodation for every budget. We have a range of enviable tourism assets,
from stunning landscapes to vibrant, multicultural cities. Our rich history of tradition, heritage and culture lives beside modern design, music, theatre and architecture. We offer an unrivalled social season and a calendar of unbeatable events. British destinations have inspired some of the world’s greatest authors and poets, and produced number one musicians, leading fashion designers and award-winning actors, as well as sporting legends and iconic characters from Harry Potter to James Bond, Sherlock Holmes to Robin Hood. In less than two years time the eyes of the world will be on London for the 2012 Olympic Games and Paralympic Games. But they are not the only games in town over the coming years. The 2010 Ryder Cup in Wales recently kicked off what could be a really exciting decade of sport in Britain. Other events to look forward to are the 2014 Commonwealth Games in
Glasgow, the 2016 Rugby World Cup in England, and hopefully the FIFA 2018 World Cup! As well as celebrating our sporting heritage and drawing visitors to some of the world’s greatest ‘cathedrals of sport’, events will get Britain on the wish list of potential travellers who have no historical ties to Britain. We have an unprecedented opportunity to deliver a world-class welcome to all visitors and thereby to enhance the image of the UK as a truly inspirational visitor destination. Please use the time you have here to explore Britain and find out exactly what it has to offer you. But however long your stay let me wish you the warmest of welcomes from all at VisitBritain.
Christopher Rodrigues Chairman Visit Britain
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History World Travel Awards Honouring excellence in travel & tourism worldwide since 1994
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1994 Hollywood
1995 New York
1996 Las Vegas
1997 New York
1998 Bahamas
1999 London
2000 Jamaica
2001 Malaysia
2002 St Lucia
2003 New York
2007 Abu Dhabi New York Newcastle Bangalore Turks & Caicos
2008 Durban Sydney Shanghai Orlando Poprad Rio de Janeiro Dubai Turks & Caicos
2004 Barbados
2005 London
2009 Dubai Durban Riviera Maya Obidos London
2010 Dubai Johannesburg Antalya Delhi Jamaica London
2006 Turks and Caicos
World Travel Awards Grand Final Gala Ceremony 2010
Date Venue Location
7th November 2010 Grosvenor House, A JW Marriott Hotel Mayfair, London, United Kingdom
Evening Programme Cocktail Reception Gala Dinner & Ceremony
“
18.45 20.00
The Oscars of the Travel Industry� Wall Street Journal
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About Us World Travel Awards
The World Travel Awards acknowledges and celebrates those organisations that have made the greatest contribution to the global tourism and travel industry. It also recognises those brands that are driving the industry to greater heights and innovation in travel. Celebrating its 17th anniversary this year, the awards has grown into a truly global search for the very best travel and tourism brands, with the winners from the five regional ceremonies progressing to the World Travel Awards Grand Final in London on 7 November. Last year, 183,000 travel professionals registered to vote and participate in the prestigious World Travel Awards programme – a phenomenal 10% rise in registrations compared to the year before. This record number is conclusive evidence that World Travel Awards has become the “Oscars” of the global travel industry. Graham E. Cooke, Founder and President, World Travel Awards, said: “World Travel Awards is a unique benchmark for industry quality and business excellence in every region and sector.”
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“The increase in registered voters, despite a global recession, demonstrates the vital role of performance delivery in a challenging and highly competitive marketplace,” he added. This level of accountability makes the World Travel Awards one of the highest accolades in the travel business and is why the award ceremony is broadcast by BBC World News and other networks to over 254 million households worldwide and attended by the industry’s global decision makers. For the tourism trade, winning a World Travel Award is more than an award – it is an endorsement from the thousands of professionals from around the globe, as well as a gold seal to the consumer of travel excellence guaranteed.
The World Travel Awards has continuously evolved, expanding the number of awards as the industry has grown. There are now over 1,000 different categories – an understandable number seeing how the industry has diversified and given the fact that there were over 3,600 different nominees last year. And as confidence returns to the global economy, the World Travel Awards will be there to reward those travel and tourism players that spearhead the recovery.
Menu World Travel Awards Grand Final Gala Ceremony 2010
PASTRAMI OF SALMON with crème fraiche, soused fennel and dill salad
DUO OF LAMB with sweet garlic and thyme jus, rosemary potato cake, Provençal vegetables and French beans
WARM APPLE TARTE TATIN accompanied by vanilla pod ice cream
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World Travel Awards Asia & Australasia Gala Ceremony 2 011 Bangkok, Thailand 29 September 2011
Visit our VIP Lounge at WTM, South Gallery Level 2, Suite 33
World Nominees Grand Final Gala Ceremony 2010 World's Excellence In Service Award
World's Leading Airline Business Class
World's Leading Airline to Asia
Dorchester Collection Four Seasons Jumeirah Mandarin Oriental One and Only Ritz Carlton Rocco Forte Hotels Rosewood Hotels Shangri-La St. Regis
Aeromexico American Airlines British Airways Cathay Pacific Airways Emirates Etihad Airways Lufthansa Malaysia Airlines Qatar Airways Singapore Airlines Turkish Airlines Inc. Virgin Atlantic Airways
Air Asia Cathay Pacific Airways Malaysia Airlines Singapore Airlines
World's Leading Airline Air Mauritius Air New Zealand American Airlines British Airways Caribbean Airlines Cathay Pacific Airways Copa Airlines Emirates Etihad Airways KLM Lufthansa Airlines Malaysia Airlines Qantas Airways Singapore Airlines South African Airways TAM Brazilian Virgin Atlantic Airways
World's Leading Airline Economy Class
Air France American Airlines BMI British Airways Iberia TAM Brazilian TAP Portugal
World's Leading Airport
Air India British Airways Cathay Pacific Airways Emirates Etihad Airways Lufthansa Qatar Airways Virgin Atlantic Airways
World's Leading Airline First Class
World's Leading Airline Alliance Oneworld SkyTeam Star Alliance
World's Leading Airline To South America
American Airlines British Airways Cathay Pacific Airways Emirates Etihad Airways Korean Air Singapore Airlines South African Airways Virgin Atlantic Airways
World's Leading Airline Inflight Entertainment
Abu Dhabi Airport, United Arab Emirates Atlanta Hartsfield-Jackson International Airport, Georgia, USA Auckland International Airport, New Zealand Beijing Capital Airport, Beijing, China Benito Juarez International Airport, Mexico Dallas Fort Worth International Airport, Texas, USA Dubai International Airport Terminal 3, United Arab Emirates Johannesburg International Airport, South Africa Lima Jorge Chavez International Airport, Peru Madrid Barajas International Airport, Spain MalĂŠ International Airport, Maldives Sangster International Airport, Jamaica Singapore Changi Airport Sir Seewoosagur Ramgoolam International Airport, Mauritius Sydney Airport, Australia Zurich Airport, Switzerland
Cathay Pacific Airways Emirates Etihad Holidays Qatar Airways Singapore Airlines Virgin Atlantic Airways
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World’s Leading Airline to South America 2009
World’s Leading Airline to South America 2010
World Nominees Grand Final Gala Ceremony 2010 World's Leading Airport Hotel
World's Leading All-Suite Hotel
Airways Hotel Port Moresby, Papua New Guinea Camino Real Aeropuerto, Mexico City Airport Hampton Inn & Suites by Hilton San JoseAirport, Costa Rica Hyatt Harborside, Boston, Massachusetts, USA Hyatt Regency Incheon, Korea Kempinski Airport Hotel Munich, Germany Le Meridien Dubai, United Arab Emirates Marriott Sao Paulo Airport , Brazil Moevenpick Hotel Bahrain Pan Pacific, Kuala Lumpur International Airport, Malaysia Radisson Hotel, Delhi, India Ramada Costa Del Sol Lima Airport, Peru Sheraton Amsterdam Airport Hotel and Conference Center Stamford Plaza Sydney Airport, Australia The Ritz-Carlton Marina Del Rey, California, USA
Al Sondos Suites by Le Meridien, Dubai Amandari Resort & Spa Bali Burj Al Arab, Dubai Columbia Beach Resort, Cyprus Grace Bay Club, Turks & Caicos Lebua at State Tower, Thailand The Oberoi Sahl Hasheesh, Egypt The Raj Palace, India The Somerset, Turks & Caicos
World's leading All Inclusive Golf Resort Cornelia Diamond Golf Resort & Spa Fairplay Golf Hotel & Spa Gloria Serenity Resort Jebel Ali Golf Resort & Spa Paradisus Playa Conchal All Suite, Beach & Golf Resort, Costa Rica Sandals Grande Ocho Rios Beach & Villa Resort Sandals Regency La Toc Golf Resort & Spa in St Lucia
World's Leading All-Inclusive Company Almond Beach Resorts Club Med Karishma Hotels & Resorts Occidental Hotels & Resorts Sandals Resorts International
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World's Leading All-Suite Hotel & Spa Amandari Resort & Spa Bali, Indonesia Brentwood Bay Lodge & Spa, Canada Burj Al Arab, United Arab Emirates Hotel Les Ottomans, Turkey Micasa All Suite Hotel, Malaysia The Burnsley, USA Woodfin Suite Hotel & Spa Rockville, USA
World's Leading Beach Destination Bora Bora, Tahiti Goa, India Key West, USA Maldives Maui, Hawaii, USA Montego Bay, Jamaica Rio de Janeiro, Brazil Sardinia, Italy Seychelles Sydney, Australia
World's Leading Beach Resort Amanpuri, Thailand Banyan Tree Seychelles Baros Maldives Conrad Maldives Rangali Island Diani Reef Beach Resort & Spa, Kenya Las Ventanas Al Paraiso, A Rosewood Resort, Mexico Le Royal Meridien Beach Resort & Spa, Dubai Mandarin Oriental, Sanya, China
Minos Imperial Luxury Beach Resort & Spa, Greece Samaya Seminyak, Indonesia Shangri-La’s Mactan Resort & Spa, Philippines Six Senses Hideaway Zighy Bay, Oman
World's Leading Boutique Golf Resort Adare Manor Hotel & Golf Resort, Ireland Fairplay Golf Hotel & Spa, Spain Pezula Resort Hotel & Spa, South Africa Santiburi Golf Resort & Spa, Thailand
World's Leading Boutique Hotel Baros Maldives Casa Del Mar Langkawi, Malaysia Chateau Versailles Hotel, Canada Cocoa Island, Maldives GAIA Hotel & Reserve, Costa Rica Hotel Les Ottomans, Turkey Hotel Victor South Beach, Florida, USA La Mirage Garden Hotel & Spa, Ecuador Lan Kwai Fong Hotel, Hong Kong Las Balsas, Argentina Le Paradise Cove & Spa, Mauritius Point Grace, Turks & Caicos Ponta Dos Ganchos Resort, Brazil Saxon Boutique Hotel & Spa, South Africa Shamwari Town House, South Africa The George Christchurch, New Zealand The Sarojin Khao Lak, Thailand The Spire Queenstown, New Zealand
World's Leading Boutique Hotel Group Aman Resorts Banyan Tree Grace Hotels Island Outpost Mantis Collection Preferred Boutique Von Essen Hotels
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TRAVEL Business or LLeisure. eisure.
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At Regency Travel & Tours, we understand the importance of your trip, whether it is business or leisure. Our expert travel professionals know what you need, and offer you every possible facility or service you may require. Happy journeys!
FFor or mor moree inquiries inquiries,, visit or ccontact ontact us: ead offic e: Shk SSuhaim uhaim BBin in Hamad SSt., t., DDoha, oha, Qa tar HHead office: Qatar TTel el NNo: o: (+974) 44344444 FFax ax NNo: o: 44341037 / 44478296
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E-mail: rregency@qatar.net.qa egency@qatarr.net.qa
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World Nominees Grand Final Gala Ceremony 2010 World's Leading Boutique Island Resort Anantara Resort Maldives Bedarra Island, Australia Choupana Hills Resort & Spa, Portugal Fregate Island Private, Seychelles Huvafen Fushi Maldives Le Taha'a Private Island & Spa Pacific Resort Aitutaki, Cook Islands
World's Leading Boutique Resort Bo Phut Resort & Spa, Thailand Bora Bora Lagoon Resort, French Polynesia Jakes Island, Jamaica Pacific Resort Aitutaki, Cook Islands Six Senses Hideaway, Samui, Thailand Sumahan on the Water, Turkey Taveuni Palms, Fiji The Sarojin, Thailand Vila Joya, Portugal
World's Leading Budget Hotel Brand Best Western Easy Hotels Etap Formule 1 Four Points Holiday Inn Express Premier Inns Travel Lodge
Avis Budget Europcar Hertz National Sixt
Hilton Hotels Hyatt InterContinental Hotels & Resorts JW Marriott Le Meridien Novotel Sheraton Hotels & Resorts Westin Hotels & Resorts
American Express Carlson Wagonlit Travel Kanoo McTavish Travel Phil Hoffman Travel Safar Travel & Tourism Superdestinos Travel with Flair Turismo Pecom Vemsa L'alianxa - Viajes Ejecutivos Viajes Calitour
World's Leading Caribbean Attraction Company Chukka Caribbean Adventures Corecorp Island Routes Ludot Shore Adventures Viator
World's Leading Casino Resort Atlantis Paradise Island Resort, Bahamas Bellagio Las Vegas, USA Conrad Punta Del Este Resort & Casino, Uruguay D'oreale Grande at Emperors Palace, South Africa Le Meridien Lav, Split, Croatia MGM Grand Hotel & Casino, Las Vegas, USA Park Hyatt Mendoza, Argentina Resorts World Genting, Malaysia Resorts World Sentosa, Singapore Rixos Libertas Dubrovnik Sky City Auckland, New Zealand Star City Hotel & Casino Sydney, Australia The Palace of the Lost City, South Africa The Palazzo Montecasino, South Africa The Venetian, Nevada, USA
World's Leading City Hotel Grosvenor House, London Hilton Kuala Lumpur, Malaysia Movenpick Hotel Istanbul Pan Pacific Singapore Swissotel Krasnye Holmy Moscow, Russia Swissotel The Stamford, Singapore The Dorchester, London, England The Ritz Carlton Millenia, Singapore The Ritz Paris, France
World's Leading Car Hire
World's Leading Business Hotel Grand Hyatt Sao Paulo, Brazil Grosvenor House Dubai, United Arab Emirates Hilton Durban, South Africa Hotel Adlon Kempinski, Germany
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World's Leading Business Hotel Group
World's Leading Business Travel Agency
World's Leading Business Car Rental Company
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Hotel Arts Barcelona InterContinental Rio, Brazil InterContinental Wellington, New Zealand Jumeirah Emirates Towers, Dubai Jumeirah Essex House, New York, USA Movenpick Hotel Istanbul, Turkey Pan Pacific Singapore Park Hyatt Sydney, Australia Sandton Sun, South Africa The Westin Beijing Chaoyang, China The Westin Sydney, Australia W Mexico City, Mexico
Alamo Avis Budget Europcar Hertz National Sixt
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World Nominees Grand Final Gala Ceremony 2010 World's Leading Conservation Company &Beyond, Africa Chumbe Island Coral Park, Tanzania, Africa Conservation International, Virginia, USA Damaraland Camp, Namibia, Africa Ningaloo Blue Dive, Australia Shamwari Game Reserve, South Africa
World's Leading Credit Card for Travellers American Express Diner's Club JCB MasterCard Visa
Carnival Cruise Line Celebrity Cruises Crystal Cruises Cunard Line Disney Cruises P&O Cruises Regent Seven Seas Cruises Royal Caribbean Cruise Line Silversea Cruises
World's Leading Cruise Destination
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World's Leading CSR Programme
Carnival Cruise Line Celebrity Cruises Costa Cruises Crystal Cruises Cunard Holland America Line Inc Norwegian Cruise Line P&O Cruises Princess Cruises Regent Seven Seas Cruises Royal Caribbean Cruise Line Silversea Africa & Indian Ocean Cruises Silversea Cruises
Banyan Tree Four Seasons, Costa Rica Inkaterra Machu Picchu, Peru Kimpton Hotels Le Quartier Franรงais Starwood Hotels The Fairmont, USA Wolgan Valley Resort & Spa
World's Leading Design Hotel Adam & Eve at Belek, Turkey Amankila, Indonesia Armani Hotel Dubai, United Arab Emirates Bulgari Hotels and Resorts Bali Ca's Xorc Devi Garh, India Hermitage Bay, Antigua and Barbuda Hilton Kuala Lumpur, Malaysia Hotel FOX, Denmark Hotel Missoni Edinburgh, Scotland Indigo Pearl, Thailand Lebua at State Tower, Thailand Shamwari Town House, South Africa The Setai South Beach, USA
World's Leading Cruise Port
World's Leading Cruise Brand
Bahamas Copenhagen, Denmark Dubai, United Arab Emirates Istanbul, Turkey Jamaica Lisbon, Portugal Maldives Miami, Florida, USA Shanghai, China Stockholm, Sweden Sydney
World's Leading Cruise Line
Cape Town - South Africa Copenhagen, Denmark Dubai, United Arab Emirates Istanbul, Turkey Lisbon, Portugal Miami, Florida, USA Montego Bay, Jamaica Ocho Rios, Jamaica Panama Port Port Victoria, Seychelles Rio de Janeiro, Brazil Shanghai, China Sharm el Sheikh, Egypt
World's Leading Destination
World's Leading Cruise Travel Agent African Safari Club Cruise Line cruise.co.uk Cruises.com MSC Cruises Page and Moy Paradissa Travel - Ha Noi Thomas Cook Travel Store USA
Abu Dhabi, United Arab Emirates Auckland, New Zealand Cancun, Mexico Cape Town, South Africa Dubai, United Arab Emirates India Istanbul, Turkey Jamaica Lisbon, Portugal London, England Maldives Mauritius Miami, Florida, USA New York, USA New Zealand Rio de Janeiro, Brazil Sharm El Sheikh, Egypt Sydney, Australia
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come for the
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#1 SPA IN THE WORLD 2010 Conde Nast Traveller Readers’ Spa Awards ASIA’S LEADING LUXURY RESORT - 2009 World Travel Awards
AYANA Resort and Spa Bali Jl. Karang Mas Sejahtera Jimbaran 80364 | T.+(62)361 702222 reservation@ayanaresort.com | www.ayanaresort.com
World Nominees Grand Final Gala Ceremony 2010 World's Leading Destination Management Company
World's Leading Entertainment Centre
DMC Network Hala Abu Dhabi High Life Conference & Incentive Ltd Kuoni Destination Management Kyles on Scotland Ovation Global DMC Tropical Incentives
Disneyland Paris, France Europa Park, Germany Legoland Billund, Denmark Mall of the Emirates, Dubai Parc Asterix, France PortAventura, Spain Soho Square Sharm El Sheikh, Egypt Universal Studios California, USA Walt Disney World, Orlando, USA
World's Leading Destination Marketing Campaign Friends of Australia, Tourism Australia 2010 Incredible India, India Tourism See the World, Visit London, Visit London “Once you Go, you Know”, Jamaica Tourist Board ”You Gotta Be Here”, British Columbia/ Canada 2010
World's Leading Dive Resort Aneka Resort Jean-Michel Cousteau Fiji Islands Resort Las Terrazas Lembeh Resort Little Cayman Beach Resort Palauppr Resort The Royal Savoy Sharm El Sheikh
World's Leading Eco-Lodge Daintree Eco Lodge & Spa, Australia Finca Esperanza Verde Ecolodge, Nicaragua Jock Safari Lodge, South Africa Kapawi Ecolodge & Reserve, Ecuador KumbukRiver, Sri Lanka Manda Nkwichi Lodge, Mozambique Morgan's Rock Hacienda & Ecolodge, Nicaragua Sanbona Wildlife Reserve - Dwyka Tented Lodge, South Africa Shamwari Game Reserve - Eagles Crag Lodge, South Africa
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World's Leading Family All-Inclusive Almond Beach Resorts Azul Beach Hotel, Mexico Beaches Negril Resort & Spa, Jamaica Beaches Resorts Breezes Club Med Grand Mirage Resort, Indonesia Hotel Baia Bodrum, Turkey Rixos Premium Belek, Turkey Shamwari Game Reserve - Riverdene Lodge, South Africa
World's Leading Family Resort Beaches Turks & Caicos Resort Villages & Spa CasaMagna Marriott Puerto Vallerta Resort, Mexico Danat Resort Jebel Dhanna, Abu Dhabi, United Arab Emirates Dunk Island, Australia Dusit Thani Laguna Phuket, Thailand Forte Village Resort, Italy Fregate Island Private, Seychelles Fujairah Rotana Resort & Spa - Al Aqah Beach, United Arab Emirates Hayman Island Resort, Great Barrier Reef, Australia Laguna Mar Hotel, Resort & Casino, Venezuela Laguna Resort & Spa, Indonesia Le Royal Meridien Beach Resort & Spa, Dubai, United Arab Emirates
Llao Llao Hotel & Resort, Argentina Resorts World Genting, Malaysia Shamwari Game Reserve - Riverdene Lodge, South Africa Sheraton Colonia Golf & Spa Resort, Uruguay Soneva Fushi Resort & Spa, Maldives Sun City Resort, South Africa The Westin Dragonara Resort
World's Leading Ferry Operator Acciona Transmediterranea ANEK Lines Attica Group - Superfast Ferries Bluebridge Cook Strait Ferry Service - New Zealand Brittany Ferries DFDS Seaways Interislander Irish Ferries Minoan Lines P&O Ferries SeaFrance Stena Line Tallink Silja Line
World's Leading Financial District Hotel Four Seasons Hotel Canary Wharf, London, UK Grand Hyatt Shanghai, China Palace Hotel Tokyo, Japan Park Hyatt Zurich, Switzerland Steigenberger Hotel Metropolitan, Germany The Ritz Carlton Millenia, Singapore The Ritz-Carlton New York Battery Park, USA The Westin Beijing, Financial Street, China
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Expect more from P&O Ferries next year.
Family Lounge
Retail Area
Outside Deck
Food Court
We’d like to thank everyone who voted for us in the World Travel Awards. Our aim is to always provide the very best ferry service possible and next year you can expect even more. In 2011, we’re launching two magnificent new flagships on the Dover to Calais route, Spirit of Britain and Spirit of France. The ships offer something for everyone, including a fabulous department store-style shop and beautiful views afforded by the large panoramic windows. We’ve created a new level of luxury including Family Lounges, and a Club Lounge that has exclusive facilities plus its own outside deck. There is also a choice of contemporary ‘brasserie style’ dining or a Food Court offering a healthy range of hot, cold or grab n’ go options. So now there are even more reasons to sail with Britain’s most popular ferry company.
POferries.com/newships dover CALAIS s hull ZEEBRUGGE ROTTERDAM s cairnryan / troon larne s LIVERPOOL dublin
World Nominees Grand Final Gala Ceremony 2010 World's Leading Fully Integrated Resort Aphrodite Hills, Cyprus Conrad Punta Del Este Resort & Casino, Uruguay Cornelia Resort, Turkey Disney World, Florida, USA Genting Highlands Resort, Malaysia Resorts World Genting, Malaysia Resorts World Sentosa Savoy Resort Madeira, Portugal Sun City Resort, South Africa Sutera Harbour Marina, Golf & Country Club, Malaysia
World's Leading Golf Resort Casa de Campo, Dominican Republic Cornelia De Luxe Resort, Turkey Cornelia Diamond Golf Resort & Spa, Turkey Fairplay Golf Hotel & Spa, Spain Fancourt Hotel & Country Club, South Africa Four Seasons Resort Carmelo, Uruguay Half Moon, Montego Bay, Jamaica Hesperia Isla Margarita, Venezuela Hyatt Regency Coolum Resort, Australia Jebel Ali Golf Resort & Spa, Dubai Lemuria Resort of Praslin, Seychelles Los Suenos Marriott Ocean & Golf Resort, Costa Rica Millbrook, New Zealand Mission Hills Resort, China Old Course Hotel Golf Resort & Spa, St. Andrews, Scotland The Address Montgomerie Dubai, United Arab Emirates The Fairmont Turnberry Isle Resort & Club, USA The Lodge at Pebble Beach, California, USA The Palmeraie Golf Palace, Morocco The Phoenician Scottsdale, Arizona, USA The Westin Denarau Island Resort & Spa, Fiji
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World's Leading Green Cruise Line
World's Leading Green Tour Operator
American Canadian Caribbean Line, Inc Crystal Cruises Holland America Line Inc Lindblad Expeditions MSC Cruises Quark Expeditions Sea Cloud Cruises Star Clippers
Costa Rica Expeditions Ecotour Expeditions Inc, USA Explorandes, Peru Gecko's Grassroots Adventures, United Kingdom Greenway Nature Tours, Costa Rica Kuoni Group, Switzerland Shakti, India Tribes Travel, United Kingdom Wilderness Scotland
World's Leading Green Destination Amazonas Tur, Brazil Belize Bouma National Heritage Park Taveuni, Fiji Costa Rica Cousine Island, Seychelles Dominican Republic Jock Safari Lodge, South Africa Kanha National Park, India Machu Picchu, Peru The New Forest, England Tobago Main Ridge Rain Forest, Trinidad & Tobago
World's Leading Green Resort Angsana Velavaru Resort & Spa, Maldives Banyan Tree Maldives Vibbinfaru, Indian Ocean Evason Phuket & Six Senses Spa, Thailand Forte Village Resort, Italy Jean-Michel Cousteau Fiji Islands Resort Kiaroa Eco-Luxury Resort, Brazil Mauna Lani Resort, Hawaii North Island, Seychelles Ol Malo, Kenya Praia Do Forte Eco Resort & Thalasso Spa, Brazil Puntacana Resort & Club, Dominican Republic Sadie Cove Wilderness Lodge Alaska, USA Shamwari Game Reserve, South Africa The Fairmont Royal Pavilion, Barbados The Verandah Resort & Spa, Antigua Trelowarren, England Wakatobi Dive Resort, Indonesia
World's Leading Green Transport Solution Company Ecolimo, California, USA Europcar Eurostar Nature Air, Costa Rica Shanghai Maglev Transportation Development Company, China
World's Leading Heritage Hotel Raffles Singapore Rambagh Palace Taj Lake Palace The Raj Palace The Ritz London The Ritz Paris Umaid Bhawan Palace
World's Leading Honeymoon Destination Barbados Dubai, United Arab Emirates Fiji Hawaii, USA Indonesia Jamaica Malaysia Maldives Maui, Hawaii, USA Mauritius New York City, USA Paris, France Seychelles St. Lucia
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World Nominees Grand Final Gala Ceremony 2010 World's Leading Hotel
World's Leading Hotel Brand
Armani Hotel Dubai, United Arab Emirates Baros Maldives Burj Al Arab, Dubai, United Arab Emirates Castel Monastero, Italy Coco Reef Resort & Spa, Trinidad & Tobago Copacabana Palace, Brazil Emirates Palace, Abu Dhabi, United Arab Emirates Four Seasons Hotel Cairo at Nile Plaza, Egypt Four Seasons Sydney, Australia Grand Hotel Beijing, China Hotel Le Bristol Paris, France Hotel Ritz Paris, France Mount Nelson Hotel, South Africa New York Palace Hotel, USA Palazzo Versace, Gold Coast, Australia Park Hyatt Melbourne, Melbourne Saxon Boutique Hotel & Spa, South Africa Six Senses Hideaway Zighy Bay, Oman St. Regis Singapore The Imperial New Delhi, India The Landmark London, UK The Mansion on Turtle Creek, A Rosewood Hotel, USA The Observatory Hotel, Australia The Taj Mahal Palace & Tower, India Trident Gurgaon, India W Barcelona, Spain W Mexico City, Mexico
Banyan Tree Hotels & Resorts Fairmont Hotels & Resorts Four Seasons Hilton Hotels InterContinental Hotels & Resorts Jumeirah Mandarin Oriental Hotel Group Marriott Hotels Resorts & Suites Oberoi Hotels and Resorts One&Only Resorts Rixos Hotels Rotana Hotels Sandals Resorts International Shangri-La Hotel Southern Sun Hotel Group The Ritz Carlton
World's Leading Hotel Alliance Boutique Hotels of the World Five Star Alliance Global Hotel Alliance Great Hotels of the World Leading Hotels of the World Small Luxury Hotels of the World
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The Saxon Spa and Studio, The Saxon Hotel, Johannesburg, South Africa The Spa at The Setai, The Setai, Miami, USA The Spa, The Inn at Palmetto Bluff, Bluffton, USA
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World Nominees Grand Final Gala Ceremony 2010 World's Leading Luxury Travel Product of the Year
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Armani Hotel Burj, Dubai, United Arab Emirates Borgo Egnazia, Italy Capella Pedregal, Cabo San Lucas, Mexico Hilton Lake Taupo, New Zealand Hotel Missoni Edinburgh, Scotland Mayan Palace Riviera Maya Resort, Mexico Sheraton Incheon Hotel, South Korea The PuLi Hotel & Spa, China The Yas Hotel, Abu Dhabi, United Arab Emirates Trump Soho Hotel, USA Viceroy Anguilla Hotel, Anguilla W Santiago, Chile
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Al Qasr at Madinat Jumeirah, Dubai, United Arab Emirates Amanbagh Alwar, India Atlantis The Palm, Dubai, United Arab Emirates Bora Bora Nui Resort & Spa, French Polynesia Casa de Campo, Dominican Republic Emirates Palace, Abu Dhabi, United Arab Emirates Forte Village Resort, Italy Grace Bay Club, Turks & Caicos Half Moon, Montego Bay, Jamaica Hayman Island Resort, Great Barrier Reef, Queensland, Australia Huvafen Fushi, Maldives Jebel Ali Golf Resort & Spa, Dubai, United Arab Emirates
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World Nominees Grand Final Gala Ceremony 2010 World's Leading Safari & Game Reserve Fairmont Mara Safari Club, Kenya Legend Lodges, Entabeni Private Game Reserve, South Africa Lion Sands Private Game Reserve, South Africa Londolozi Private Game Reserve, South Africa Makalali Private Game Reserve, South Africa Mala Mala Game Reserve, South Africa Ongava Lodge, Namibia Shamwari Game Reserve, South Africa Singita Private Game Reserve, South Africa Wolwedans Dunes Lodge & Dune Camp, Namibia
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We T Thank hank Y You! ou!! Orange Orange County Resorts’ Resorts’’ Lifescapes Liffescapes escapes -a digital photo p essay, essaayy, is a nominee for for
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Eastern & Oriental Express Hiram-Bingham Express Rocky Mountaineer - GoldLeaf Service Rovos Rail The Blue Train The Ghan The Golden Chariot Train The Indian Maharaja The Royal Scotsman Venice-Simplon Orient Express
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El Dorado Seaside Suites, Mexico Four Seasons Resort Bali at Jimbaran Bay, Indonesia Le Touessrok, Mauritius Sandals Grande Antigua Resort & Spa, Antigua Six Senses Hideaway Yao Noi, Thailand Soneva Fushi Resort & Spa, Maldives
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Travel Technology Nominees Grand Final Gala Ceremony 2010 World's Leading Airline Website
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Travel Technology Nominees Grand Final Gala Ceremony 2010 World's Leading Online Tourism Marketing Campaign
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GRAND TOUR 2010 Dubai - Johannesburg - Antalya - Delhi - Jamaica - London
Middle East Gala Ceremony 2010 The Address Dubai Marina, Dubai, UAE 3 May 2010 The World Travel Awards Grand Tour 2010 kicked off in style with the Middle East Gala Ceremony. Held at the luxurious The Address Dubai Marina, the Middle East Gala Ceremony 2010 was a memorable and inspiring evening attended by more than 400 senior industry figures from the region’s leading travel and tourism companies. Guest of Honour was HH Prince Bandar Bin Saud Bin Khalid, who was presented with the ‘Middle East’s Leading Personality of the Year’ award. Also in attendance were Ahmad Hussein, Deputy Director General, Abu Dhabi Tourism Authority; His Excellency Sheikh Faisal Khalid Sultan Al Qassemi; Her Excellency Dr. Rajiha Bint Abdul Ameer Bin Ali, Minister of Tourism of Sultanate of Oman; His Excellency Jamal Al Hai, Senior Vice President of Dubai Airport; Sheikh Sultan S. Al Qassimi, Owner, Six Senses Hideaway Zighy Bay; Bernhard Bohnenberger, Chairman & Managing Director of Six Senses Resorts & Spas; John Bullough, CEO of Aldar Properties; Ali H. Lakhraim, President & CEO of Millennium Hotels & Resorts; Ahmed Al Mammari, Vice President of Royal Jet Group; Theodore Teng, President & CEO of The Leading Hotels of the World; and Peter Baumgartner, Chief Commercial Officer of Etihad Airways. The full list of winners for the World Travel Awards Middle East Gala Ceremony 2010 can be viewed at www.worldtravelawards.com/ winners2010-10
Graham Cooke, President & Founder of World Travel Awards, presents the award for ‘Middle East’s Leading Personality of the Year’ to His Highness Prince Bandar Bin Saud Bin Khalid
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GRAND TOUR 2010 Dubai - Johannesburg - Antalya - Delhi - Jamaica - London
Africa & Indian Ocean Gala Ceremony 2010 Sandton Convention Centre, Johannesburg, South Africa, 7 July 2010 The Africa & Indian Ocean Gala Ceremony was a memorable evening. This year’s prestigious event was held at Sandton Convention Centre, located in ‘The City of Gold’, Johannesburg, South Africa. CEO’s, directors of leading travel companies, Government Ministers, heads of tourism departments and destinations, industry association leaders and celebrities gathered for Africa’s most important industry evening. VIP’s included: Hon. Tokozile Xasa, South Africa’s Deputy Minister of Tourism; Senator Tokunbo Afikuyomi, the Hon. Commissioner, Lagos State Delegation; Mr. Kenneth Racombo, First Secretary at the Seychelles High Commission; Mr. Mansoor Mohamed, Executive Director of the City of Cape Town; and Ms. Mariette du Toit-Helmbold, CEO of Cape Town Tourism. The biggest applause of the night was saved for Dr. Aupindi Tobie Aupindi, Managing Director of the fast-expanding Namibia Wildlife Resorts, named Africa’s prestigious Tourism Personality of the Year. Guests were treated to an entertainment feast including the world acclaimed theatre production Africa UMOJA, Kwela Tebza and instrumental pop super group Sterling EQ. The full list of winners for the World Travel Awards Africa & Indian Ocean Gala Ceremony 2010 can be viewed at www.worldtravelawards.com/winners2010-3
David Falcon, Senior Vice President of World Travel Awards, presents the award for 'Africa's Leading Destination' to Mansoor Mohamed, Executive Director, and Felicity Purchase, Mayoral Committee Member, Cape Town Tourism.
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Italian Responsible Tourism Award The first professional responsible tourism award in Italy. Tour Operators, Travel Agencies, Hospitality,Tourism Boards select the best reTurismo Responsabile sponsible travel packages Italiano for the Italian Travel Trade Market. Award ceremony will be at Bit Milan on February 21st 2010. redazione@lagenziadiviaggi.it
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GRAND TOUR 2010 Dubai - Johannesburg - Antalya - Delhi - Jamaica - London
Europe Gala Ceremony 2010 Rixos Premium Belek, Antalya, Turkey 1 October 2010 It was a night of elation at this year’s Europe Ceremony held in Antalya, Turkey on Friday 1st October. The industry’s top brass – including CEOs and directors of leading travel companies, government ministers and tourist board chiefs – all gathered to battle it out at the most important evening of the year in European travel and tourism.
The biggest applause of the night was saved for the Special Achievement Award which this year was presented to Talha Görgülü, Chairman of Kayi Group, for his outstanding achievement within the Turkish travel industry.
The world-famous Fire of Anatolia dance act provided the main entertainment for the evening.
The full list of winners for the World Travel Awards Europe Gala Ceremony 2010 can be viewed at www.worldtravelawards.com/winners2010
VIPs in attendance included Ilhan Açikgöz, President of GETOB; Sururi Çorabatir, President of AKTOB; Çemil Uĝurlu, President of Betuyab, Andres Erm, CEO of Leopolis Hotel; Talha Görgülü, Kayi Group Chairman; Tahir Görgülü, Kayi Group CEO and General Manager of Sky Airlines. Jason Ngobeni, Executive Director of Economic Development for City of Johannesburg; Hamdi Topcu, Chairman of Turkish Airlines and Mohammed Al Amiri, CEO of Amiri Consultancy. Talha Görgülü, Chairman of Kayi Group, receives the Special Achievement Award from Graham Cooke, President & Founder, and Manon Han, Executive Vice President, World Travel Awards.
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GRAND TOUR 2010 Dubai - Johannesburg - Antalya - Delhi - Jamaica - London
Asia & Australasia Gala Ceremony The Claridges, Surajkund, Delhi, NCR 14 October 2010 As the XIX Commonwealth Games drew to a close, India also stole the show at this year’s World Travel Awards Asia & Australasia Ceremony held in Delhi on Thursday 14 October. The industry’s elite – including CEOs and directors of leading travel companies, government ministers and tourist board chiefs – all gathered to see who would be crowned the ‘best of the best’ during the most important evening of the year in the Asian travel and tourism calendar. India proved its credentials as a top travel destination, taking away the title of “Asia’s Leading Destination”. Other big wins for the region included “Asia’s Leading Hotel” and “Asia’s Leading Luxury Hotel” for the Trident Gurgaon; “Asia’s Leading Resort” for The Leela Kempinski Kovalam Beach Kerala; Oberoi
Hotels & Resorts won the award for “Asia’s Leading Hotel Brand”; whilst India Tourism picked up “Asia’s Leading Tourist Board”. Malaysia Airlines was voted “Asia’s Leading Airline” and “Asia’s Leading Airline Business Class”; Shanghai won the award for “Asia’s Leading Meetings & Conference Destination”; and Avis received the trophy for “Asia’s Leading Car Hire”. There were awards too for travel companies, organisations and destinations in over 20 individual countries across Asia and Australasia.
The full list of winners for the World Travel Awards Asia & Australasia Gala Ceremony 2010 can be viewed at www.worldtravelawards.com/winners2010-4
“These awards are internationally recognised and are a big morale boost” CEO, Cathay Pacific
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GRAND TOUR 2010 Dubai - Johannesburg - Antalya - Delhi - Jamaica - London
The Americas Gala Ceremony 2010 Sandals Whitehouse European Village & Spa, Jamaica 22 October 2010
It was a night of jubilation for the elite of The Americas travel and tourism industry on Friday 22 October as they picked up the top honours at this year’s World Travel Awards The Americas Ceremony. Held at Sandals Whitehouse European Village & Spa, winners of the coveted World Travel Awards trophies celebrated in style with the legendary Boney M, who headlined the evening’s entertainment.
The Americas elite – including CEOs and directors of leading travel companies, government ministers and tourist board chiefs – all gathered to see who would be crowned the ‘best of the best’ during the most important evening of the year in The Americas travel and tourism calendar. The full list of winners for the World Travel Awards Asia & Australasia Gala Ceremony 2010 can be viewed at www.worldtravelawards.com/ winners2010-6
VIPs in attendance included Jamaica's Minister of Tourism, Hon. Edmund Bartlett and Jamaica's Minister of Transport and Works, Hon. Mike Henry.
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Thank you to all our partners We wish to express our gratitude to our partners and supporters worldwide. In particular, we extend a heartfelt “thank you” to our gracious host Grosvenor House, A JW Marriott Hotel for their outstanding hospitality and professionalism. We would also like to thank our event partner World Mobi, and our media partners BBC World News, Breaking Travel News, eTurboNews and all other media partners around the world.
World Travel Awards Team President & Founder Graham E. Cooke
Sales Director Tony Prince
Online Project Manager Sid Thaker
Executive Vice President & Event Director Manon Han
Marketing & Communications Manager Deanna Walker
Web Team Ben Roberts George Cooke Tom Fogarty
Senior Vice President David Falcon
PR & Marketing Executive Lauren Brady
Group Vice President Kevin Taylor
Events Production Manager Susan Mundy
Financial Director Xiaolan Tang Global Sales & Marketing Director James A. A. Khan Commercial Director Christopher Frost Director, Global Business Sion Rapson Head of Business Development Max Miller Marketing Manager, South America Antonio Castro Neves
Events & Projects Executive Ben Seal Editors Anton Strack Christopher O’Toole Official Photographers Mark Hakansson Gareth Morris E-Commerce Managers Kelly Footit Hayden Pitout
Creative Director Mike Gibas Designers Adam Williams Mark Askam World Travel Awards Momentum House Lower Road Waterloo London SE1 8SJ United Kingdom T +44 (0)20 7925 0000 F +44 (0)20 7925 2552 awards@worldtravelawards.com www.worldtravelawards.com Copyright © World Travel Awards 2010
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World Travel Awards Grand Tour 2011 Caribbean & Central America Gala Ceremony Montego Bay, Jamaica • 15 January 2011 Middle East Gala Ceremony Armani Hotel Dubai, UAE • 2 May 2011 North America Gala Ceremony San Francisco, USA • 21 May 2011 Africa & Indian Ocean Gala Ceremony Sharm el Sheikh, Egypt • 23 June 2011 Europe Gala Ceremony Cornelia Diamond Golf Resort & Spa Antalya, Turkey • 2 September 2011 Asia & Australasia Gala Ceremony Bangkok, Thailand • 29 September 2011 South America Gala Ceremony Rio de Janeiro, Brazil • 20 October 2011 Grand Final Gala Ceremony London, United Kingdom • 6 November 2011
worldtravelawards.com email: awards@worldtravelawards.com
Visit our VIP Lounge at WTM, South Gallery Level 2, Suite 33
World Travel Awards Grand Tours 2012-2014 2012 Caribbean & Central America Gala Ceremony Nassau, Bahamas • 14 January 2012 Europe Gala Ceremony Berlin, Germany • 6 March 2012 North America Gala Ceremony Los Angeles, USA • 21 April 2012 Middle East Gala Ceremony Dubai, UAE • 30 April 2012 Africa & Indian Ocean Gala Ceremony Durban, South Africa • 8 May 2012 South America Gala Ceremony Rio de Janeiro, Brazil • 18 October 2012 Asia & Australasia Gala Ceremony New Delhi, India • 28 October 2012 Grand Final Gala Ceremony London, United Kingdom • 4 November 2012
2013
(20th Anniversary Year)
Caribbean & Central America Gala Ceremony Montego Bay, Jamaica • 15 January 2013 Europe Gala Ceremony Berlin, Germany • March 2013 Middle East Gala Ceremony Dubai, UAE • May 2013 Africa & Indian Ocean Gala Ceremony Sharm el Sheikh, Egypt • May 2013 North America Gala Ceremony Las Vegas, USA • 8 June 2013 Asia & Australasia Gala Ceremony Shanghai, China • 13 June 2013 South America Gala Ceremony Rio de Janeiro, Brazil • 20 October 2013 Grand Final Gala Ceremony London, United Kingdom • November 2013
2014 Caribbean & Central America Gala Ceremony San Juan, Puerto Rico • January 2014 Europe Gala Ceremony Berlin, Germany • March 2014 Middle East Gala Ceremony Dubai, UAE • May 2014 North America Gala Ceremony Orlando, USA • May 2014 Africa & Indian Ocean Gala Ceremony Durban, South Africa • May 2014 Asia & Australasia Gala Ceremony Singapore • October 2014 South America Gala Ceremony Rio de Janeiro, Brazil • October 2014 Grand Final Gala Ceremony London, United Kingdom • November 2014
worldtravelawards.com email: awards@worldtravelawards.com
Visit our VIP Lounge at WTM, South Gallery Level 2, Suite 33