OUR IDENTITY
CAPABILITIES
WHO SAYS YOU CAN’T HAVE IT ALL? This booklet demonstrates the benefits of our capabilities and services. It endeavours to convey the depth of experience, skill, ingenuity and resources with which we approach business partnerships. Needless to say, we think there are many reasons to consider us as a partner - and as they unfold, we hope they appear logical and compelling. What a document such as this can’t adequately communicate, of course, is the value of our most prized assets – our people and our culture.
WE THINK DIFFERENTLY, WE WORK DIFFERENTLY.
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CUSTOMER FIRST
WE PRODUCE THE VERY BEST PRINTING IN AUSTRALIA. IT’S A BIG STATEMENT, BUT IT’S BACKED UP BY THE QUALITY OF OUR WORK, THE PASSION OF OUR PEOPLE AND COMMITMENT TOWARDS OUR CUSTOMERS. We boast an impressive 4000sqm production hub – one of the largest commercial print facilities in Australia, housing over 16 state-of-the art machines. Together with a team of 60 qualified professionals, 22 million printed products are delivered to over 35,000 satisfied customers a year from this facility. Our facility houses one of Australia’s largest solar installations. The solar generation is in the top 100 in Australia, generating 2.4 gigawatts of clean, green electricity every day.
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ABOUT US OUR END-TO-END PROCESS
POWER GENERATION
QUOTE & PRINT
3
SQM
16 700
STATE-OF-THE ART MACHINES
INCLUDING A
WAREHOUSE STORAGE
PRINTING
6
INVOICING & REPORTING
UP TO
SHEETS EVERY HOUR
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WAREHOUSING & DISTRIBUTION
100 IN AUSTRALIA
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XL75 PRODUCING
18,000
IS IN THE
ARTROOM
FINISHING
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2
TOP PREPRESS
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OUR SOLAR
EASY ORDERING
8
2.4
GW
OF POWER DURING THE DAY
60
EMPLOYS OVER
FULL-TIME STAFF
DELIVERING OVER INCLUDING QUALIFIED TRADESPEOPLE
&
WITH OVER
GRAPHIC
DESIGNERS
1,020
YEARS
4000
1
SQM
OUR PRODUCTION HUB COVERS
AND GENERATES
OF EXPERIENCE
22,000,000 PRINTED PRODUCTS THIS YEAR
TO OVER
35,000 SATISFIED CUSTOMERS
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DESIGN BETTER
LIFE ISN’T ALWAYS BLACK AND WHITE. THANKFULLY, NEITHER ARE WE. When it comes to designing, printing and distributing your branded collateral, keeping all your eggs in one basket may not be such a bad idea. After all, in today’s fast-paced business environment it’s all about enhancing your value, improving your efficiencies and being in control of your marketing and communication activities. The Worldwide network guarantees a broader range of product and service offerings. By grouping similar projects together, our standard range of print products provides unrivalled quality, shorter lead times and exceptional value for money. With the most popular sizes and stocks available, we can tailor a professional solution to meet your business requirements.
TOGETHER WE DELIVER THE GOODS!!
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IT’S OUR BUSINESS TO MAKE YOUR BUSINESS LOOK GOOD. Graphic design is the creative starting block for all print, promotion and digital concepts. It is an important investment to ensure your communication material is presented professionally, consistently and follows current design trends. From logo design, corporate branding, flyers, brochures and booklets to print advertising, posters, signage and packaging, our in-house graphic designers can work with you to bring your vision to life, by: Conceptualising ideas
Typesetting
Creating artwork
Adding finishing touches
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SIGNS & DISPLAYS
YOU THINK IT, WE PRINT IT!
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We’re a productive bunch and making your brand look good is what we do best. Right from business stationery to brochures, training material, flyers, stickers and labels, our team of print experts possess the necessary skills and know-how to help you look good on paper.
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Printed collateral is a tangible representation of your business. With your brand in your customer’s hands, it’s important to make sure everything looks and feels just right.
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Whether you want to make an impact on the street, in-store, at a trade show, expo or event, large format printing is the solution for you. Our team of design and print experts will ensure your message is seen with our sign and display options. We will recommend specifications and substrates that suit the environment, including options for both indoor and outdoor use.
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MILLION et she Time BUSINESS CARDS THIS YEAR
According to your vision, we’ll help you think big by suggesting the right product for your requirements. From smart signs to brilliant banners, we offer a supersized printing solution to fit your budget.
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LIVE LARGE WITH A WIDE RANGE OF SIGN AND DISPLAY PRODUCTS.
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DIGITAL PRINTING
STICKERS
MAKE IT STICK! When you want longevity but you haven’t got a designer label budget, stickers are a cost-effective way to make sure your brand really sticks around. Labels can provide solutions for point of sale promotions, advertising, branding, giveaways, merchandise and business stationery. Whether you’re after outdoor adhesives, barcode labels, special shaped designs or just a humble bumper sticker, we will make sure you don’t come unstuck.
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TIME IS MONEY... EVERY NOW AND AGAIN TIME JUST ISN’T ON YOUR SIDE. We’re used to life in the fast lane, be rest assured that quick turnarounds don’t mean we compromise on quality. We are equipped with the best digital printing technology available, so that you can have fabulous full colour printed material which not only meets your deadline, but looks great too. Our fast digital printing options are the perfect solution for small quantities of business cards, stationery, labels, brochures and much more.
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PERSONALISED PRINTING
MAKE IT PERSONAL Personalised printing is a form of digital printing, which allows various elements such as text, graphics and images to be changed from one printed piece to the next. The ability to personalise communication increases the chances of marketing material being read, because the more personalised the data, the more a customer will pay attention to it. Personalised material simply stands out from the rest of the day-to-day barrage of advertising messages.
80-90% OF DIRECT MAIL GETS OPENED, WHEREAS ONLY 20-30% OF EMAILS ARE OPENED ON A GOOD DAY.
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PROMO
GOOD BRAND AWARENESS IS THE BENCHMARK OF EVERY SUCCESSFUL BUSINESS. Whether you are looking for new customers or trying to ensure that your current ones keep coming back, promotional products are a tried and tested method of attracting and retaining business. Typically given away for free, promo products are just another way to build brand awareness, engage and reward recipients and above all, leave a lasting impression. In a world cluttered with marketing messages, branded giveaways are a breath of fresh air.
88
%
OF CUSTOMERS CAN RECALL THE COMPANY AND BRAND ON THEIR PROMOTIONAL PRODUCTS
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INNOVATION
CAN OFFER THE FOLLOWING KEY FEATURES AND BENEFITS:
YOU, IN CONTROL OF YOUR BUSINESS COLLATERAL ONLINE. Simplify the way you order and manage your print, products and services with our easy to use Online Product Management system, known as . The system provides you with the ability to produce a range of professionally branded, customised print and non-print related items. From business cards, stationery, training material and flyers to catalogues, brochures and promotional items, is more than equipped to meet your needs.
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REDUCE COSTS
EASE OF USE
BRAND CONSISTENCY
Time is money. optimises workflow by accelerating order submission and delivery processes and eliminating print wastage due to proofing errors.
it’s just like online shopping! Increase efficiency, improve productivity and reduce turnaround times through our user-friendly, easy to follow and logical interface.
Control your brand on a national level and across multiple locations with pre-approved Adobe InDesign driven templates in line with your corporate style guide. This will ensure uniformity throughout your campaigns.
CONVENIENCE
INSTANT PROOFING
FAST TURNAROUND
Order your print 24/7 from any desktop or mobile device from your office, home, or on the road.
allows you to select, edit and proof artwork instantly before ordering. Add your database and view recipient’s proofs.
A quick and easy ordering process with direct nationwide delivery could significantly reduce the time and effort it takes to order and receive products.
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AUGMENTED REALITY Augmented Reality (AR) is an interactive experience where objects that are in the real-world are ‘augmented’ by digital experiences such as video, 3D models or 3D animated objects. AR can be used to layer digital content over printed material to literally bring print to life, providing your customers with a far more engaging and interactive experience. TELL YOUR STORY
WHY INVEST IN AUGMENTED REALITY?
Bring your companies story, services or products to life using Augmented Reality. TRACK YOUR PROGRESS
Monitor your print advertising with ACTIV8AR reporting. Using a live reporting module will provide metrics on how often campaigns are viewed, how many times a call to action has been clicked on and the location of the user.
.
INTERIOR LAYOUT
IN
2020 THERE SHOULD BE
Customer Benefits Highly engaging Interactive Measurable Integrates with other channels
ONE
BILLION
AUGMENTED
REALITY USERS (Source: New Gen Apps)
DOWNLOAD ACTIV8AR app in Apple or Android app store. While the app is in scanning mode use the camera to view this example.
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OUR SOLUTION
HELLO
ARE YOU TALKING TO YOUR CUSTOMERS AS INDIVIDUALS? Connect and build relationships with your customers by using relevant personalised communication across multiple channels.
Integrated Marketing Solutions is a revolutionary marketing automation solution changing the way businesses run their marketing campaigns. Our game changing campaign management platform is a powerful and innovative marketing automation tool delivering customised cross-channel communication that can be used by companies to improve marketing campaigns, lead generation, and operation and transactional engagement. The Integrated Marketing Solutions automation platform and marketing services can seamlessly and efficiently improve business communication processes by delivering content which is relevant, personalised and creative across print and digital media channels. This will also assist Marketers who struggle to combine the various communication channels in an organised and logical manner.
Improved response rate
Marketing Automation
No upfront investment
Synchronised database
No Skills Required
Fully Automated Journey
One platform
Seamless Communication
Improve your marketing campaigns by making them more relevant and tailored through customisation and efficiency.
Fully automate your entire customer journey in order to deliver engaging cross-channel communication.
Create and execute campaigns with U Integrated Marketing Solutions without additional overhead costs or capital investment.
U Integrated Marketing Solutions lets you reach your target audience across multiple channels with a single synchronised database.
No need to upskill your software knowledge or attend training. Our proficient U team will effectively deliver your campaigns for you.
Our U Integrated Marketing Solutions solution unlocks the capability for customers to tailor their journey based on their individual preferences and needs.
Our single platform combines several tightly coupled best in breed solutions using modern integration technologies to support your campaign.
Create cross-channel customer journeys where transitions between channels are indefectible, continuous and consistent.
Find out more at: experienceu.com.au 20
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BEST PRACTICE
OUR TRUE COLOURS SHOW. We really are all about ensuring your collateral looks professional and printed to your brand standards – not just the first time but every time. Colour correctness and printing to colour standards is what we do best and – we have the paper work to prove it! Not only is colour important to us, but also our responsibility towards the environment. Worldwide have made significant inroads with our environmental footprint. We reduce, reuse and recycle wherever possible and have adopted industry best practice and environmentally sustainable standards. We continually invest in all areas of production, waste disposal and sourcing of raw materials, to minimise our environmental impact.
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COLOUR
COLOUR CONSISTENCY Our unique Colour Finder demonstrates colour variations on different paper stocks, as well as how colour can be affected by the use of alternate gloss and matt finishes. By utilising the Colour Finder we can ensure colour consistency when printing marketing collateral, adhere to corporate brand guidelines and ensure colour standardisation across all promotional material.
So what does this mean for our customers? Consistent colour reproduction job-to-job and month-to-month Proof to print colour fidelity Reduced waste
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SOCIAL RESPONSIBILITY
100% CARBON NEUTRAL While we educate our team in the benefits of behavioural change and identify technology and process to reduce our carbon footprint, it is inevitable that we will not be able to neutralise our unavoidable greenhouse gas emissions. In March 2012, we engaged the Carbon Reduction Institute to conduct a carbon audit of our Production Hub. The audit aims to capture 100% of the carbon emissions which an entity is responsible for. To neutralise our unavoidable emissions, we purchase carbon credits in Carbon Credit Projects as determined by the Australian Federal Government National Carbon offset standard.
THE MAURITIUS PROJECT The need for solar energy is at an all-time high, as it plays such a significant role in reducing greenhouse gas emissions. Worldwide is investing in the Mauritius project, which specifically focuses on the promotion of renewable energy. The aim is to achieve a cleaner future, whilst also diversifying the current energy mix.
BENEFITS: ยก Creation of direct and indirect employment.
THE FACTS ABOUT PAPER THE MYTH: Making paper is bad for the environment. THE FACT:
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ยก Provision of roadside drains. ยก Potential for the site to become an attractive and interesting venue for students and tourists.
Paper is one of the truly sustainable products.
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WE CARE
WE’RE YOUR PARTNERS IN PRINT It’s important to work with people who you respect and can depend on. Our company is not just about delivering great customer service, we are about partnerships. We want to be part of your business growth and success. If you are looking for the right company to take care of your design, print and marketing requirements, then you’ve come to the right place. We want your design and print management business, and once we’ve won it, we’ll go the extra mile to keep it. At the end of the day, we believe it’s as much to do with trust and transparency as paper and print.
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DON’T TAKE OUR WORD FOR IT
We have been working with the team since 2009. They have provided us with a range of products - business cards, CD’s, clothing and poster artwork and design, media packs, banners, point of sale graphics and promotional products - and they back this up with sound, experienced advice. They have given more than we have ever asked for, turning simple ideas into great outcomes. We are not their biggest client, but the team treat us as if we are their most important client. JOHN GRAHAM MURPHY’S PIGS
We have dealt with Worldwide since 2009. They have been producing artwork, high end marketing collateral and POS for our stores Australia wide. They have completed over 100 projects for us and they’ve always been on time, the whole team are an absolute pleasure to work with. ASTRA JUSTICE DYSON
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The process was simply brilliant and saved me a significant amount of time coordinating and placing the satchel and pre-paid envelope orders. It also assisted in reducing any manual errors. I enjoyed watching the process unfold and I was fascinated to see the system used in this way. My only involvement was touching base, to see how the campaign was going. Including prizes increased the banter and fun amongst the Franchisees. The visibility of the data made available to me was excellent. In speaking to the Franchisees they thought that the emails were being sent personally from me, this was a great feature when in fact the system was doing all the work and I could have a completely hands off approach. KORY CAVANAGH MSP PHOTOGRAPHY
City Beach has utilised the services of Worldwide for over 5 years. They have provided a varied range of print products from stickers, to flag banners, books and document for utilisation by our stores across the country. The quality of product is exceptional and is only matched by the excellent and personalised service provided. City Beach highly recommends Worldwide. GRAHAM SKAINES CITY BEACH AUSTRALIA
Timezone Australia have engaged Worldwide to develop and implement campaigns with the objective of testing and improving the overall effectiveness of direct customer engagement.
I just wanted to reach out to the team and thank them so much for all their hard work and patience ahead of the K2 Summit conference. The results were amazing, and we had nothing but praise for the personalised website, EDM’s and printed collateral that you produced! The platform is a fantastic feat for you and our team loved the look and feel of it. In terms of what the platform could do, everything was covered, limited only by our method of working and communications. You did an outstanding job of being able to deliver what you promised even with our tight and fast paced schedule – THANK YOU!
Worldwide’s system is a seamless way for AFG to handle our printing requirements. As a national organisation, the interface is simple for our multiple users to use, providing ordering autonomy for each of our state offices and multiple departments, while ensuring consistency of brand and print quality across the board – which is crucial from a head office perspective. JENNI AFG
To this end the platform has proven most flexible and easy to use. The Worldwide team have not let a single opportunity go and have gone above and beyond the call of duty. More importantly the system has provided rich data and measurable returns.
Worldwide were excellent to work with. Along with the quality of the products (which was commented favourably on by all recipients), the efficiency and turnaround time was exemplary. Managing a variety of items, they ensured consistency of presentation that was key to branding our large international conference and was vital not only in its initial advertising but in how it was received by attendees during it. I would definitely return to them for my next similar project.
JACQUE BERGH TIMEZONE
ASSOC. PROF. JASON HARPER UNIVERSITY OF NSW
HEATHER RUSH TEEG
National Dental Care is delighted with the solution that Worldwide has presented to us for our printing requirements in a multi-site environment. They were knowledgeable, efficient and understood our requirements. The solution created for National Dental Care has allowed us to provide an effective workflow and autonomy for offsite staff to order print collateral for their practice requirements, saving time and costs. We have no hesitation in recommending Worldwide for future projects of this nature and look forward to a long-standing relationship with the Worldwide team. CANDY NATIONAL DENTAL CARE
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WORLDWIDE SHELLHARBOUR 1/17-19 Industrial Road, Oak Flats NSW 2529 T (02) 4256 3010 | E shellharbour@worldwide.com.au | worldwide.com.au