WSM Guide to the Hiring Process

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HIRING GUIDE TO

MESSAGE TO HIRING TEAMS

Water Street Mission is a dynamic and growing organization that is regularly looking for talented individuals to join our team.

This resource will guide hiring managers and hiring teams through the hiring process from requisition to new employee onboarding.

WSMHIRINGPROCESS

Step1: RequisitionFormCompletion

Step6: 2ndInterview

Step2: HRKickoffMeetingwithHiringTeam

Step7: CompensationDiscussion

Step3: PositionPosting

Step4: Application

Step5: 1stInterview

Step8: ReferenceChecks

Step9: OfferProcess

Step10:

Step1:RequisitionFormCompletion

COMPLETEDBY:HIRINGMANAGER

HiringmanagercompletesHR-001PersonnelRequisition.Toavoiddelays,allfieldsabovethe shadedareamustbecomplete.

POSITIONTITLE,DATECOMPLETED,COMPLETED BY,DEPARTMENT

Whoiscompletingtherequisitionform,when,fromwhatdepartment,andforwhichposition?

NEWINBUDGETorREPLACEMENT

Onlyoneoftheselinesneedstobecompleted.Ifthisisanewlybudgetedform,summarizereasonforthenew position.Ifareplacementposition,documenttheemployeevacatingthepositionbeingpostedandwhen is/wastheirlastday.

FLSASTATUS:

DesignateifthepositionisFull-timeorPart-timeandHourly/Non-ExemptorSalary/Exempt.Also, designateifthisisaseasonal/temporaryposition.Allpositionsshouldhaveanumberofhoursper weeklistedbasedontherole’sbudgetedFTE)full-timeequivalency).Forstandardfull-time positions1.00FTE,thisis40hoursperweek.

CHECKJOBDESCRIPTION

Makesurethemostrecentcopyofthejobdescriptionisattachedtotherequisition.Ifchanges havebeenmadefromtheversionHRhasonfile,makesuretosendanelectroniccopyofthemost recentversiontoHR.

RECRUITINGSOURCESREQUESTED:

HRwillpostthepositiontotheWSMwebsiteandstandardjobboards.Iftherearespecificrecruitingresources foraspecializedposition,notethosehere.

HRreceivesthisformandverifiesapprovalfromthedepartmentLeadershipTeammember,SVPOperations, andPresident.PositionrangedisconfirmedanddocumentedontherequisitionbySVPOperations.

Step2:HRKickoffMeetingwithHiringTeam

MEETINGINITIATEDBY:HR

HRwillscheduleameetingwiththehiringteam.Together,theywill:

reviewthehiringprocesstomakesureeveryoneisclearonexpectations confirmhiringteam’sfamiliaritywithusingapplicanttrackingsystem,Breezy

HRwillprovideBreezytraining,asneeded.

Meeting topicswillinclude:

Idealtimetohire

Hiringprocesstimeline

Compensationrangeforposition

Reviewingthehiringprocess

Talkingthroughthejobdescription Understandinghiringteam’sneeds

ThisisanopportunityforthehiringteamtoaskquestionsandmakesuretheyareclearonWSM’shiring process.

Step3:PositionPosting

COMPLETEDBY:HR

HRactivatesthepositioninBreezy

ThisautomaticallypoststhepositiontoWSM’swebsite.

ThisautomaticallypoststhepositiontoBreezy’sstandardjobboards,whichincludesIndeed.

Step4:Application(CandidateExperienceBegins)

THISSTEPINVOLVES:HR&HIRINGTEAM

Whencandidatesrespondtothepositionposting,theywillberequiredtoattachtheirresumeandcompleteWSM’s onlineapplicationform.Forin-personcandidatesandjobboardsnotintegratedwithBreezy,theHRteamwillmanually uploadthecandidate’sinformationintoBreezy.

HiringteamswillreceiveanemailnotificationfromBreezyeachtimeanewapplicationisreceived/hasbeenuploaded.

Oncereceived,hiringteamsneedtoreviewtheapplicationmaterialsandrespondtoacandidate’s applicationbytheendoftheweek.Thisisadecisionofeither:

YES-Wedesiretomovethiscandidateforwardintheprocess

NO-Wedonotwishtomoveforwardwiththiscandidate(candidatewillreceiveautomatedemail)

DecisionsmustbedocumentedinBreezy,bothforcandidatesmovingforwardandcandidatesnot movingforward.Why?Thisdocumentationiscriticaltoestablishconsistencyandobjectivityofhiring decisionsifWSM’shiringprocessiseverchallenged.

HiringteammembersshoulduseBreezy’staggingfunction(@team)toensureotherteam membersarenotifiedwhendiscussingacandidate.

NOTE:HRreservestherighttosuspendajobpostingwhenhiringteamsaren’tdemonstrating theabilitytoconsistentlyrespondtocandidateswithinaweekanddocumentthereasonsfor hiringdecisions.Whenthisoccurs,HRwillscheduleafollow-upkickoffmeetingtoconnectwith thehiringteamandreinforceexpectationsbeforerepostingtheposition.

Step5:FirstInterview

THISSTEPINVOLVES:HIRINGMANAGER+2OR3MEMBERSOFTHEHIRINGTEAM

Thehiringmanagerisresponsibleforschedulinginterviewswithcandidates.HRrecommendssendinga confirmationemailafterscheduling.

Samplelanguage:

ThisisemailisconfirmationofourinterviewscheduledforFriday,January1stat12:00pm.Youwillbeinterviewing withourHRDirector,HRGeneralist,andVPofPeopleandCulture.Whenyouarriveforyourinterview,pleasegoto thesecondfloorofSieberHall(mapattached).

Pleaseletmeknowifyouhaveanyquestionsregardingtheinterview.

Thereshouldalwaysbeatleasttwohiringteammembersjoininganinterview.Toavoidoverwhelminga candidate,HRdoesnotrecommendmorethanfourteammembersperinterview.

BesuretoaskrequiredquestionsasmarkedintheInterviewQuestionBank.

Hiringteamsneedtouploadnotesfromtheinterviewalongwiththedecisiontomoveforwardornot andreasonsforthatdecision.Atthisstageoftheprocess,thedecisionnottomoveforwardshouldbe communicatedbyphonecallinsteadofemail.

Step6:SecondInterview

COMPLETEDBY:HIRINGTEAM+1REPRESENTATIVEFROMPEOPLE&CULTURE

Thehiringmanagerisresponsibleforschedulingsecondinterviewswithcandidates.InBreezyortheOutlookinvite, thehiringteamshouldconfirmthatnotesfromthefirstinterviewareforwardedtoteammembersjoiningthe secondinterview.

APeople&Cultureteamrepresentativeshouldbepresentforallsecondinterviews.

Note:Thisstepisskippedforanypositionswithaone-interviewprocess.Thesemayincludeinternshipsand temporarypositions,assistantpositions,andothernon-supervisorypositions.

Step7:CompensationDiscussion

COMPLETEDBY:PEOPLE&CULTURE+SVP,OPERATIONS

Ifacandidateisbeingmovedforwardbeyondasecondinterview,aninitialcompensationconversation(script, linked)shouldtakeplacewiththecandidatetomakesurewhatWSMisabletoofferiswithintherangeofwhatthe candidateisexpectingfortheposition.Thehiringrangehasalreadybeenmadeavailabletothecandidatewiththe positionposting,sothisconversationistoclarifyrangeplacement.

ThehiringteamnotifiesHRandFinancethatacompensationreviewneedstohappenforacandidatefollowingthefirst interview.ThecompensationreviewteammeetsTuesdayandThursdayafternoons.Placementwithinthecompensation rangewillbereviewedbasedonacandidate’sExperience,Expertise,Education,andTenure(forinternalcandidates).

Rangeplacementiscommunicatedtothehiringteam,andthehiringmanagercontactsthecandidatetodiscuss.

Thisconversationshouldnotberepresentedasapositionoffer.Thehiringmanageriscontactingthe candidatetomakesurecompensationexpectationsmatchbeforemovingforwardintheprocess.

WaterStreetMissiondoesnotnegotiaterangeplacementwithcandidates.Ifacandidatecounters, highlightthattheirexperience,educationandexpertisethattheybringtothispositionplacesthematthis pointintherange.

HRcansendinformationregardingWSM’sbenefitsforthecandidatetoreviewalongwithrange placementifrequested.Thisinformationistypicallysentalongwiththeofferletterbutcanbe providedinadvancetohelpthecandidateunderstandWSM’stotalcompensationoffered.

Step8:ReferenceChecks

ThehiringmanagercommunicatestoHRthedecisiontomoveacandidateforwardfollowingthefinalroundof interviews.Referencechecksshouldonlybeconductedforonecandidateasthefinalstepinthehiringprocess.

HRcontactsthecandidate’sreferencesandasksaseriesofpreparedquestionsforthepastoralreference,workhistory reference,andpersonalreference.NotesfromtheseconversationsareuploadedtoBreezyforthehiringteamtoreview.

Step9:OfferProcess

COMPLETEDBY:HIRINGMANAGER,HR+SVP,OPERATIONS

Afterreviewingreferencechecknotes,thehiringmanagerdecideswhethertomoveforwardwithextendingan offer.Tomoveforward,notifyHR,andtheHRteamwilldraftanofferletter.Thisletterneedstobeapprovedbythe SVPofOperationsbeforeaverbalofferconversationcanoccur.

Onceapproved,thehiringmanagercallsthecandidatetoextendtheoffer(verbalofferscript,linked).The candidatemayhaveanimmediateresponse,ortheymayneedsometimetoreflectontheoffer.1-2daysisa standardtimeframetoprovideacandidatefordiscernment,lettingthemknowwhenyouwillbecallingthemback foradecision.

Thehiringmanagershouldalsoconfirmtheanticipatedstartdateandaskaboutanytimeoffplansthecandidate hasduringtheirfirst90days.

Afterthisconversation,notifyHR,andtheHRteamwillsendtheofferletter,jobdescription,employee handbookandinformationonWSMbenefitstothecandidateforreview.Evenifthecandidatehasalready verballyaccepted,theofficialacceptanceoccurswhenHRreceivesthesignedofferletter–orane-mail confirmationifthecandidatedoesn’thaveaccesstoaprinter.

Step10:People&CultureNEO

COMPLETEDBY:PEOPLE&CULTURETEAM

HRconfirmsreceiptofthesignedofferletterandsendsthecandidateinformationforonboardingincluding instructionsforclearances.ThePeopleandCultureteambeginsplanningNEOfortheanticipatedstartdate.

RESOURCES

PersonnelRequisitionForm BreezyLogin

BreezyTraining

InterviewQuestionBank

InternalCandidateQuestionnaire

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