AI-embedded tech helps secure the warehouse workforce

The sudden pandemic-related labor shortage was an eye-opener that forced companies to rethink operations and plan for more changes. As employee populations shi toward “digital natives,” companies can leverage such workers’ tech skills to increase e ciency and throughput.

Before Siri or Alexa, there was Jennifer — a voicedirected technology that links humans and machines to orchestrate warehouse operations. She’s an AI workhorse that provides comfort and confidence in people-occupied facilities.

“Jennifer can manage several hundred workers simultaneously, constantly recalculating orders and line items,” said Ken Ramoutar, CMO at Lucas Systems. “She does all kinds of smart things that workers don’t see, but they feel the results. For example, a warehouse worker might walk six or eight miles daily. Jennifer helps them get the job done in half that distance.”