BEAR ESSENTIALS FOR FAMILIES
WASHINGTON UNIVERSITY IN ST. LOUIS | 1
INTRODUCTIONS Welcome to the WashU community! We know you have invested a great deal into the success of your student, and we are honored that your family has chosen WashU for your student’s college experience. We take the responsibility of working with, and supporting, students very seriously. Along with my colleagues in Student Affairs, we aim to support your student in their success inside and outside the classroom. From move-in to Commencement, we are here for you and your student. We also know that parents and families serve as important partners in the development and success of college students. We look forward to serving as your partner in helping guide your student to making healthy and mature decisions that will enable their success. To stay informed, please make sure WashU has your contact information. Your student can check their WebSTAC contact information to see what mailing address the university has on file for you and if we have your email address. Via email, we will send you “Family Ties”, WashU’s quarterly parent newsletter. We may also send timely university-wide announcements. I also encourage you to download the WUSTL Mobile smartphone app and enable push notifications for the app. All emergency communications from the university are disseminated through this app. Enclosed you will find a summary of resources that provide an outline of the services and supports we offer to aid in your student’s success. In addition, there is a brief overview of important tasks for your student to complete over the summer. I also suggest you visit families.wustl.edu for more in-depth information about university resources. Again, welcome to the WashU community!
Anna “Dr.G.” Gonzalez, Ph.D. Vice Chancellor for Student Affairs Washington University in St. Louis
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TABLE OF CONTENTS 01
The Transition to WashU
Pg 3
02
Academics
Pg 5
Your Student’s Life at WashU
Pg 8
Campus Resources
Pg 13
05
Finances
Pg 19
06
A Family’s Guide to the First Semester
Pg 20
07
Beyond the Transition
Pg 24
03 04
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THE TRANSITION TO WASHU THE SUMMER BEFORE WASHU Your student’s last summer at home before college is a special one for your family. We hope you will have the opportunity to reflect and create memories. It can also be a busy time as your family prepares for your student’s arrival at WashU. Your student needs to accomplish many tasks before they move to campus in August. Please remind your student to complete the new student summer checklist that will arrive at their permanent address in June, July, and August. We’ve identified a series of tasks with suggested completion windows throughout the summer. The summer months are also a good time to make sure your student is prepared to live more independently. If your student is not already doing so, please have them begin doing their own laundry, cleaning their own living space, and cooking some simple meals. It’s also a good time to talk about things like managing their own money; learning to advocate for themselves; and setting expectations about how (e.g., phone, texts, video calls), how often, and when they will be in contact with you. Your student’s college record, including academic and health information, is their own and is not shared by the university with parents and family members. Plan to talk to your student about information you expect them to share with you, such as grades and academic progress. Lastly, please speak to them about your family’s values and expectations around alcohol use, relationships, and decision making. The companion “Parent & Family Guide to Habif Health & Wellness” provides tips on how to start these conversations.
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BEFORE YOUR ARRIVE CHECKLISTS The checklists can also be found at newstudents.wustl.edu under the Before You Arrive tab.
TRANSFER STUDENTS Families of transfer students, please reference the transfer-specific checklist in your students’ copy of “New Bearings.”
MOVE-IN DAY AND BEAR BEGINNINGS Bear Beginnings is the official welcome for new students and their families to the university. As you begin making plans for your new student’s move to WashU, we encourage you to visit newstudents.wustl.edu and families.wustl.edu for the most up-to-date information about what to expect and how to prepare. Your student will also receive the “Residential Life Move-In Guide” with detailed instructions and information about the logistics of Move-In Day.
Details about Parent & Family orientation are still being developed. Updates will be posted to families.wustl.edu.
During Bear Beginnings, your student will engage with faculty, staff, and fellow students connected with their residential college to learn about the experiences they will have within their academic division. They will also participate in social activities, programs, and events to encourage new friendships and prepare them for the first week of classes.
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ACADEMICS ACADEMIC DIVISIONS Your new student’s academic experience is greatly shaped by their academic division. We encourage your student to connect with their academic division for specific questions and concerns regarding their academic experience.
COLLEGE OF ARTS & SCIENCES
MCKELVEY SCHOOL OF ENGINEERING
artsci.wustl.edu
engineering.wustl.edu
college@wustl.edu
euss@wustl.edu
314-935-6800
314-935-6100
OLIN BUSINESS SCHOOL
SAM FOX SCHOOL OF DESIGN & VISUAL ARTS
olin.wustl.edu bsba@olin.wustl.edu 314-935-6315
samfoxschool.wustl.edu gbinning@wustl.edu 314-935-6532
BEYOND BOUNDARIES beyondboundaries.wustl.edu
beyondboundaries@wustl.edu 314-935-3040
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SUPPORTING YOUR STUDENT FROM AFAR We encourage you to check in periodically with your student about their experiences in and out of the classroom. Academically, it is common for a student to undergo an adjustment period as the rigor and classroom environment of college are different from high school. Students are more likely to succeed if they use available support resources, even if they didn’t use such resources in high school. In addition, we encourage you to speak with your student about time management and creating a personal task management system, whether that is a calendar app, an online tool, or printed planner. ACADEMIC ADVISER Your student will be assigned an academic adviser who will work to ensure they complete the academic milestones and requirements for graduation. Additionally, once your student declares an area of study, they will be matched to a major adviser, typically a faculty member in their field of study. The major adviser has specific knowledge about research and career opportunities in the field and works to ensure that your student fulfills degree requirements. Pre-professional advising is available for students interested in pre-health and pre-law. AVAILABILITY OF FACULTY AND TEACHING ASSISTANTS Faculty are required, and happy, to meet with students outside class. They will list their availability to meet with students on the course syllabus. Many students take advantage of office visits not only when they may be having difficulty in a course but also as a proactive way to connect with their professors, clarify understanding, and discuss research opportunities or potential career paths. ACADEMIC SUPPORT The Learning Center, housed within the Center for Teaching and Learning, offers scholastic support in partnership with the academic departments in a variety of forms. These include structured, course-specific weekly study groups facilitated by trained peer mentors, as well as course-specific drop-in sessions and individual coaching for academic skills such as time management, note taking, or handling test anxiety. The Learning Center peer coaches and staff also offer workshops on the academic skills mentioned above.
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PREPARING FOR CLASSES In June, your student will be contacted by their academic adviser to discuss their interested areas of study and course options for their fall classes. Students register for classes using WebSTAC, WashU’s online service portal, during an assigned registration time in mid-July. Your student will receive instructions on how to navigate WebSTAC via email prior to registration. Students can access syllabus information through Canvas, the university’s online learning management system. Many instructors provide syllabus and textbook information prior to the start of classes. Encourage your student check both WebSTAC and Canvas to gather a complete textbook list before classes begin.
CAMPUS BOOKSTORE The Washington University Campus Store stocks textbooks, WashU merchandise, and a wide range of items, providing an easy one-stop-shop for required course materials. Many textbooks are available to rent through the bookstore or in an e-book format. The Danforth Campus Bookstore is located on the ground floor of Mallinckrodt Center or online at wubookstore.com. Additionally, some course materials can be acquired through the University Libraries at no additional cost. wubookstore.com
TIP
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Developing good time management and organizational skills is key for students who find themselves struggling academically. Keeping a calendar and a to-do list may seem simple, but they are effective tools to help students structure study time and stay focused.
YOUR STUDENT’S LIFE AT WASHU LIVING AT WASHU Washington University’s first-year residential areas include 10 residential colleges in a section of campus known as the South 40, located at the southwest end of the Danforth Campus. As you become more familiar with your student’s residential college, you will find a dedicated group of people willing and able to help with their transition. Each residential hall has a Residential College Director (RCD), a full-time staff member who lives in residence and facilitates community engagement within the college, assists in day-to-day operations, and manages the team of resident advisors (RAs). RAs are trained upper-division students who live in residence and serve as leaders and peer mentors. In addition, WashU faculty members also work closely with first-year student communities, providing significant faculty–student interaction outside the classroom. Each residential college also has its own dedicated custodial and maintenance personnel.
TRANSFER HOUSING Families of transfer students, please reference your students’ copy of “New Bearings” for off-campus housing resources if they are not living in Residential Life housing.
FLOOR PLANS Floor plans for each building can be found online at reslife.wustl.edu.
ALL ROOMS INCLUDE THE FOLLOWING FOR EACH RESIDENT: •
Bed and mattress (extra long twin, 36” x 80”)
•
Desk and chair
•
Dresser and closet space
PACKING
•
Central air conditioning
•
Small recycling bin
A suggested packing list can be found at newstudents.wustl.edu
ROOMS MAY ALSO INCLUDE •
Mini-blinds
•
Adjustable height beds (alllowing for more storage)
•
Carpeting
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EATING ON CAMPUS Meals and food items bought on campus may be paid for with the meal plan purchased at the beginning of each semester. Points are accessed through your student’s WashU ID card. Students swipe their cards, and the appropriate number of points will be deducted. For detailed meal plan information, please visit the dining service website. DINING SERVICES
314-935-7098 diningservices@wustl.edu diningservices.wustl.edu
MEAL PLANS First-year students most commonly choose the SILVER meal plan. The larger GOLD or PLATINUM plans may be appropriate if your student is very active or a varsity athlete.
For students with dietary restrictions, Dining Services works with them directly to make sure their personal needs are met. Ensure that your student connects with Dining Services before August to help manage their dietary restrictions. WashU dining services has had experience with a wide range of diets including gluten-free, vegetarian, vegan, Halal, Kosher, and more.
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BEYOND THE CLASSROOM Your student’s priority at WashU will be academics, but how they choose to complement their learning outside the classroom is also very important. Many students look to their co-curricular involvement to form new peer connections and friendships, discover new interests, and develop healthy social engagement. We encourage your student to get involved in at least one co-curricular opportunity on campus, such as a student organization, undergraduate research, or a student work position.
CAMPUS LIFE Campus Life empowers students to discover and define themselves and their communities through advising, programs, and resources. Campus Life supports Leadership Development, Student Involvement, and Fraternity and Sorority Life. campuslife.wustl.edu STUDENT ORGANIZATIONS WashU hosts more than 450 student groups. At the Activities Fair held at the beginning of each semester, students can learn more about campus organizations that align with their interests and values. wugo.wustl.edu CIVIC & COMMUNITY ENGAGEMENT Active civic and community involvement are central experiences of WashU’s student culture. Many opportunities are available, from one-day projects and philanthropy events to community partnerships that involve an ongoing commitment and a deeper exploration of each student’s role as an engaged citizen in St. Louis and around the world. Your student can find information about community engagement by contacting: The Gephardt Institute for Civic and Community Engagement gephardtinstitute.wustl.edu Campus Y campusY.wustl.edu
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CULTURAL CONNECTIONS The Center for Diversity and Inclusion provides opportunities for students who wish to engage with topics of equity and inclusion, social change, social justice education, and affinity groups and programs. Their work includes advocating for students and connecting them to resources and existing support systems on campus and in the St. Louis community. cdi.wustl.edu
RELIGIOUS, SPIRITUAL, AND ETHICAL LIFE The Office for Religious, Spiritual, and Ethical Life encourages interfaith understanding, supports the diverse religious, spiritual, and ethical communities on campus, and facilitates interfaith student leadership development. They serve the entire community, including students of any or no religious, spiritual, or philosophical background. All are welcome! students.wustl.edu/orsel
ATHLETICS & RECREATION The WashU Department of Athletics competes in Division III of the NCAA with a historic reputation both at the conference and national level. The Bears have won 23 NCAA Team National Championships and 254 conference titles and made 245 NCAA conference appearances. Going to athletic events and cheering on the WashU Bears can be a great way to connect to the campus community. Department of Athletics washubears.com Intramural (IM) and club sports are a fun way for students to remain active while interacting with others in the WashU community. Office of Recreation rec.wustl.edu
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STUDENT ENTREPRENEURIAL PROGRAM (STEP) The Student Entrepreneurial Program (StEP) provides students the opportunity to own and operate their own businesses while serving the campus community with unique resources. Students can buy into an existing business or start a new one! step.wustl.edu
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CAMPUS RESOURCES DISABILITY RESOURCES Disability Resources (DR) is the designated department at WashU for ensuring the equal access and inclusion of disabled students on the Danforth Campus. DR is committed to providing qualified students with disabilities the assistance necessary to accomplish their educational goals and derive the full benefit of campus life. Students are encouraged to visit DR’s website to review the process for requesting accommodations, including WashU’s documentation guidelines. Determinations about accommodations and other adjustments are made on an individual, case-by-case basis. DR recommends students complete a New Student Registration (on the DR homepage) and submit their documentation prior to the start of the academic term to avoid delays in accessing accommodations once classes begin. DISABILITY RESOURCES
314-935-5970 disabilityresources@wustl.edu disabilityresources.wustl.edu
HEALTH AND WELLNESS The Habif Health and Wellness Center provides medical services, mental health care, and health promotion services to students. Same-day medical appointments are available for urgent needs. Your student is required to provide Habif Health and Wellness with important health documents such as proof of immunizations and a health history. Specific requirements can be found on the Habif Health and Wellness website. In addition, your student is required by university policy to have adequate health insurance coverage. Students wishing to waive the student health insurance plan must complete a waiver prior to September 5th.
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MEDICAL SERVICES Medical Services provides routine, preventive health care; evaluation or treatment of illnesses and injuries; and immunizations. An on-site lab, radiology department, and pharmacy also serve students. Habif Health and Wellness Center is committed to providing the highest quality of care at a reasonable cost to students. Information about co-pays and insurance are available on the Habif website. MENTAL HEALTH SERVICES Mental Health Services provide individual, couples, and group counseling. Psychiatric services are provided to prescribe and monitor medication. Crisis services are also available. All full-time students who pay the University Health and Wellness Fee as part of their tuition are eligible for services. HEALTH PROMOTION SERVICES Health Promotion Services provides free programs and risk reduction information on issues including stress management, sleep habits, sexual health, and alcohol or other drug use.
HABIF HEALTH & WELLNESS
314-935-6666 HabifInfo@wustl.edu habif.wustl.edu
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CAREER SERVICES At WashU, we believe that career education occurs over the course of the four-year undergraduate experience, beginning during the first year. We encourage each student to reflect on and understand their unique skills, interests, and goals. The Career Center provides a number of opportunities for new and continuing students to engage with their vocational and professional interests. Students can expect to learn strategies for meaningful exploration of the world of work and engagement with employers and organizations. Services include: •
facilitating participation in summer internship, research, and volunteer experiences;
•
providing individualized career advising and skill-building workshops;
•
presenting signature events including career fairs, industry speaker events, employer visits to different regions in the United States, and an alumni job shadowing program; and
•
connecting students with professionals and peers in different industries through Career Interest Groups.
You can support your student’s career exploration and preparation by •
encouraging early and regular engagement with a career adviser and the Career Center’s programs, resources, and events;
•
observing and listening to your student’s interests, values, and strengths and helping them see themes, patterns, and opportunities for continued growth and development; and
•
discussing the importance of multiple, meaningful professional experiences including internships, research, volunteer work, and study abroad. CAREER CENTER
314-935-5930 careers@wustl.edu careers.wustl.edu
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SAFETY Washington University Police Department The Washington University Police Department, also known as WUPD, is a diverse law enforcement team that provides foot, bicycle, and vehicle patrol 24 hours a day, seven days a week. WUPD officers possess the same authority on campus as that of a St. Louis County police officer. WUPD prides itself in maintaining a safe campus while recognizing no place is immune from crime. To help students feel safe and secure on campus, WashU has also developed initiatives to enhance their personal safety and protect their property. WUPD can help students register their electronics and bikes on campus to increase the chances of recovery if they are misplaced or stolen. Students may also purchase a bike lock from WUPD if they do not have one of their own. WUPD
314-935-5555 police@wustl.edu police.wustl.edu
ALERTS Students and their families can get emergency alerts by downloading the WUSTL mobile app and allowing notifications.
Emergency Notifications If a crisis occurs on campus, you have multiple ways to obtain information. •
Visit the university’s website emergency.wustl.edu. New information will be posted to the site as it is available. If there is no current emergency, the site will say so.
•
You can listen to frequently updated voice messages by calling the university hotline: 314-935-8000 (5-8000 from a campus phone) or 888-234-2863 (out of area).
•
Follow @WashUReady on Facebook and Twitter.
•
Check your email for updated information.
You can also sign up for emergency alerts and receive all campus-wide bulletins issued by emergency operations. Additional information about the WashU Alert System is available at emergency.wustl.edu.
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Update Your Information Work with your student to ensure that your contact information (e.g., home and cell phone numbers, email address, and emergency contact information) is correct in their WebSTAC account. This will ensure that you, as a family member, receive all relevant information. Your student can confirm and make changes to your information via WebSTAC, webstac.wustl.edu.
FAMILY MEMBER CONTACT UPDATES: Your student can request mailing address and phone number updates in WebSTAC. To change the listed family email, please visit families.wustl.edu and select Communication, where you will find a form to update this record.
Your Student’s Privacy The privacy of your student’s records is protected by law under the federal Family Educational Rights and Privacy Act (FERPA). Certain pieces of directory information (i.e., name, mailing address, and phone number) on your student’s record may be publicly available, unless your student has placed an optional information restriction on their record. Your student can remove themselves from the public directory by visiting the WebSTAC portal.
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FERPA Learn more about FERPA at registrar.wustl.edu.
Navigating Campus and St. Louis A university-run shuttle service is provided for travel around the Danforth Campus. Additionally, there are four MetroBus lines that reach the Danforth Campus—three running through the core of campus—that can take passengers to major shopping areas and local attractions. MetroLink train stations on campus provide quick, direct service around St. Louis, including to the Medical Campus. Students are able to ride the MetroBus and MetroLink at no cost with a WashU UPass. Bikes are also an efficient way to get around campus. For convenience, bike racks and several bike repair stations are located throughout campus. Please note, first-year students are not permitted to have cars on campus. PARKING & TRANSPORTATION
parking.wustl.edu
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FINANCES STUDENT FINANCIAL SERVICES Student Financial Services (SFS) takes a personal approach with your student. An assigned financial counselor will be with your family from the moment you exchange hellos to graduation and beyond. Before your student arrives on campus, we encourage you to check out the SFS website for information on how to view and pay the student bill, payment options, and the documentation needed to complete an I-9 if your student plans to work on campus. Your counselor is available to provide information and resource assistance.
314-935-5900; TOLL FREE888-547-6670
financialaid.wustl.edu
financial@wustl.edu
PAYING THE STUDENT BILL We encourage you and your student to have an open conversation about expectations regarding billing and finances. Once your student receives login access to WebSTAC, WashU’s online service portal, they will be able to grant access to named parent and family members to review bills and make payments. WebSTAC generates an email with a link to a parent billing portal and sends it to those given access.
BEAR BUCKS Many students and family members choose to use Bear Bucks, an optional cashless system (similar to a debit card) that can be loaded on a student’s WashU ID. Bear Bucks can be used for a variety of purchases on and off campus, including residential laundry services, both campus bookstores, for printing services, at select vending machines, and at campus dining locations. In addition, some local area businesses accept Bear Bucks. Visit the Campus Card website for a complete list of locations that accept Bear Bucks. 314-935-8800; Toll Free 855-935-8800 campuscard@wustl.edu
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card.wustl.edu/bear-bucks
A FAMILY’S GUIDE TO THE FIRST SEMESTER Please use this chart as a guide throughout the year to gain a general understanding of what your student may be experiencing during their first few months at WashU. You will also find some suggestions about how you can support your student throughout the first semester.
First weeks on campus
What’s Happening
What Your Student May Be Experiencing
Classes begin
Excitement
College schedule requires some adjustments
Nervousness Mild homesickness
New friendships form Early September
New routines develop Students explore co-curricular involvement and begin to find their place on campus Students make initial adjustments to college courses
Mid-September
First set of exams scheduled Tensions between high school and college relationships may emerge
Need to develop different study habits Need to develop time management strategies Excitement about new relationships and sadness/ anxiety about old relationships
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Late September
What’s Happening
What Your Student May Be Experiencing
Initial excitement begins to fade
Self-doubt
Students may question whether they belong
Early October
Feeling overwhelmed by academic work
Pace of academic work picks up
Students will benefit from a listening ear and encouragement.
Call-backs and invitations to join student groups begin to go out
Excitement about being selected to participate in a group or activity
Grades for first major exams and assignments received
Sadness at being rejected for a group or activity Disappointment or discouragement about academic performance Many students experience a decline in their academic performance early in the first semester. Help your student see this as an opportunity to make adjustments, and encourage them to seek out campus resources for assistance.
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Mid-October
What’s Happening
What Your Student May Be Experiencing
Feelings of relaxation from fall break fade
Stress
Exams and major projects loom Students begin to prepare for spring course registration
Late October
Students learn more about and adjust to the campus culture New friendships continue to develop Mid-term papers, major assignments, and exams are due
Early November
Students meet with academic adviser for spring course registration Students may begin to explore changes to their major field Grades for another round of exams or assignments received
Anxiety Encourage your student to get off campus; Forest Park is a great suggestion. Remind your student to connect with their academic adviser about their educational plan. Feelings of being overwhelmed may increase Your student may need reminders to take time for self-care (e.g., healthy meals, exercise, adequate rest).
Doubts about whether they are in the right major Relief/pride in the progress they have made Ongoing frustration with their academic performance
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Mid-November Thanksgiving Break
What’s Happening
What Your Student May Be Experiencing
Due dates for term projects and final exams are on the horizon
Excitement about seeing friends and family Exhaustion Anxiety about upcoming deadlines Help your students rest and recharge over the break.
Late November/Early December
Students register for spring classes
Excitement about being home for winter break
Classes wrap up for the semester
Feeling overwhelmed by multiple deadlines
Plans for changing academic division or major may solidify
Feeling anxious about upcoming exams This is a good time to remind your student about positive self-care strategies.
Mid-December
Students engaged in intense period of reading, writing, and studying
Sadness about leaving campus and being away from friends
Reading Week schedule allows greater flexibility
Excitement about the opportunity to reconnect with family and friends The open schedule of Reading Week makes it easy to lose track of time. Encourage your student to make a plan for how they will use the time to their advantage.
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BEYOND THE TRANSITION STAYING CONNECTED TO THE UNIVERSITY The First Year Center is the primary support resource for parent and family members of all undergraduate students. We provide ongoing communications detailing campus resources, engagement with faculty and administrators, and university news and information throughout your student’s enrollment. At times, the university sends separate communication to family members about on- and off-campus events. To verify the family email associated with your student’s record, your student should log into WebSTAC and select Contact Information. To change the listed family email, please visit families.wustl.edu and select Communications, where you will find a form to update this record. You may also want to sign up for “Family Ties,” a quarterly e-newsletter keeping you up to date on what’s happening around campus. To subscribe, visit the Parent & Families website. The Family Webinar Series connects you with staff and administrators to answer live questions about various student resources and campus events. Recordings of past webinars can be found on the Parent & Families website. 314-935-5040; TOLL FREE 844-935-5040 families@wustl.edu
families.wustl.edu
f
facebook.com/washufamilies
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STAYING CONNECTED TO YOUR STUDENT USPS, UPS, FedEx, and other parcel services deliver to WashU. You may begin sending packages to your student’s mailing address 14 days before their move-in date. Your student can find their mailing address on their WebSTAC account after their housing assignment is released. Please make sure to send packages using the MSC number, not the room assignment, as the mailing address.
First and Last Name MSC Number XXXXXX Street Address City State Zip Code
Your student will receive an email when any mail has arrived for them, and it will be available for pick-up at their assigned mailroom.
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CONTACTING YOUR STUDENT Use this page to keep track of your student’s WashU contact information. Tear out this back cover to keep this information in an easy-to-find location at your home or office.
MAILING ADDRESS
See Page 25 for more Information
NAME MSC STREET
, IMPORTANT CONTACTS First Year Center
newstudents.wustl.edu
314-935-5040
families.wustl.edu Dining Services
diningservices.wustl.edu
314-935-7098
Habif Health and Wellness Center
habif.wustl.edu
314-935-6666
Residential Life (ResLife)
reslife.wustl.edu
314-935-5050
Student Financial Services
sfs.wustl.edu
314-935-5900
University Registrar
registrar.wustl.edu
314-935-5959
For a list of other university contacts, visit this QR code.
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This book was created by THE FIRST YEAR CENTER MSC 1136-332-21 One Brookings Drive St. Louis, MO 63130-4899 newstudents.wustl.edu 314-935-5040 27 | BEAR ESSENTIALS
