HELLO! I am Ann Thai Success Manager
My goal is to help create beautiful and seamless interactions between you, your staff and your citizens.
Let’s Hear About You
Implementation
Agenda
3 Main Resources Launch Plan: Milestones Next Steps
Your Turn!
▫
Main point of contact?
▫
What form initiatives and goals brought you to SeamlessGov?
▫
Any technical requirements?
▫
What else would you like us to know about your form needs?
▫
Any questions or concerns?
3 Main Resources
1
2
3
Success Team
SeamlessDocs 101
Seamless University
We offer one on one support through live chat, e-mails, by phone and can hop on a screen share to provide assistance.
Tuesday: SeamlessDocs 101 Thursday: GRM 101
Anyone can learn at their own pace online. The training courses offer learning exercises and quizzes to become a SeamlessGov Pro. Live chat us.
Seamless Pay Video Every week at 3pm EST.
Your Launch Plan MAJOR MILESTONES Month 1, Month 2, Month 3 and Beyond
Launch Plan
MILESTONES
Weeks 1 & 2 ▫
Month
1
▫ ▫ ▫
Set up 1 user and attend your first Seamless 101 First one on one Sign up for Seamless University Convert 1-5 SeamlessDocs
Weeks 3 & 4 ▫ ▫ ▫
Share first test submissions Notify your staff, identify users First 3 SeamlessDocs live!
Launch Plan
MILESTONES
Weeks 1 & 2
Month
2
▫ ▫ ▫
Complete Seamless University Identify other department needs Set up additional users
Weeks 3 & 4 ▫ ▫ ▫
First 5-10 SeamlessDocs live! 15-20 Submissions each Notify your citizens via Social Media or other preferred methods
Example: “We are proud to announce that we are working with @SeamlessDocs to help serve you better and get all of our forms online! Our first form is ______”
Launch Plan
MILESTONES
Weeks 1 & 2
Month
3
▫ ▫ ▫
Top Form: You are a Rockstar! 10-20 SeamlessDocs live 50-100 Submissions
Weeks 3 & 4 ▫ ▫
Test out Seamless Pay Bring in other departments for training
Next Steps
What form would you like to start with?
Attend a Seamless 101
When are you available to meet?
Any Questions? I am here to help! E-Mail
ann@seamlessdocs.com Direct Line
646 589 0891 Main Line
855 77 SEAMLESS
Thank you for your time.