WhisperClaims announces the launch of its new Enquiry Support Service

WHISPERCLAIMS, THE AWARD-WINNING FINTECH COMPANY SPECIALISING IN R&D TAX CLAIMS SOFTWARE FOR ACCOUNTANTS, TODAY ANNOUNCES THE LAUNCH OF ITS NEW ENQUIRY SUPPORT SERVICE, WHICH IS DESIGNED TO EMPOWER ACCOUNTANTS WHEN DEALING WITH R&D (RESEARCH AND DEVELOPMENT) TAX ENQUIRIES, AND PROVIDE EXTRA REASSURANCE WHEN RESPONDING TO HMRC.

With HMRC taking a more rigorous approach to compliance within the R&D tax relief scheme, enquiries are becoming more commonplace across the sector. Some accountants are receiving HMRC letters for the first time, and this can be daunting – but with the correct support and approach, enquiries can be overcome.

WhisperClaims has expanded its offering to

2SHAKES: STAND ALONE IDV AND PEP CHECKS NOW LIVE

WE ARE DELIGHTED TO ANNOUNCE THAT YOU CAN NOW CARRY OUT STANDALONE IDV AND PEP CHECKS IN 2SHAKES.

Many of our customers currently access the 2Shakes-Centrix Portal for ad-hoc checks. These can now be carried out directly in 2Shakes.

(Re)introducing Employment Hero

AS OF 6TH MARCH 2023, WE’RE PLEASED TO ANNOUNCE THAT KEYPAY WILL BE REBRANDED TO EMPLOYMENT HERO.

What a journey the past 12-18 months has been for KeyPay. In July 2022, we celebrated 10 years of building a trusted, powerful payroll software brand –and who can forget that in December 2021, we were acquired by Employment Hero?

This brings added functionality and your branding to Standalone Checks, as well as giving you the new ability to use a Standalone Biometric ID Verification.

It also gives us a solid foundation to add Australian ID Verifications – our first priority in 2023.

We really hope you enjoy the new features in 2Shakes, which you can access directly from the link on the right of the Dashboard, or from the AML>Standalone Checks menu.

The Standalone Checks Dashboard include a new Enquiry Support Service for accountants using its software to deliver robust R&D tax claims for their clients. Using the service, the WhisperClaims team of R&D tax experts will provide guidance and support to customers who have received a letter from HMRC to ensure that they understand how to respond to any questions. The team will also review the written response from the customer, providing advice on whether or not HMRC’s concerns have been addressed.

As soon as you click one of the new links, you’ll go to the Standalone Checks Dashboard.

The Enquiry Support Service aims to build accountants' confidence when dealing with R&D tax claims in-house, empowering them to respond proactively and ensuring that their clients are getting the best possible advice and support. The service has already had excellent feedback from WhisperClaims...

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Since then, we’ve been working hard to integrate the teams and ensure we work efficiently together as a business, to ultimately provide the best output for our valued partners and clients. During this time, there’s also been careful evaluation by our Executive Leadership team on how we can operate efficiently together.

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CITRUS HR & DEPUTY –A MATCH MADE IN TIME TRACKING HEAVEN!

IMAGINE CUTTING DOWN ON THE TIME SPENT PLANNING SHIFT PATTERNS AND HAVING OVERSIGHT OF YOUR ENTIRE TEAM’S TIME, FROM ONE, EASY TO USE DASHBOARD? AT CITRUS HR WE MAKE IT OUR BUSINESS TO MAKE LIFE AS EASY AS POSSIBLE FOR OUR CUSTOMERS. OUR ETHOS IS BUILT ON POWERFUL HR SOFTWARE THAT’S EASY TO USE AND ULTIMATELY SAVES BUSY PEOPLE TIME – SO THEY CAN FOCUS ON GROWING THEIR BUSINESS.

With that in mind, it’s no surprise that we love collaborating with like-minded software providers who have the same mission as us –save customers time, improve efficiency, and give people managers better oversight and control over their team’s time. Streamlining paper-heavy admin is what we’re all about.

Drum roll please…we are very excited to announce our latest integration partner, Deputy!

Created by people who understand the ins and outs of shift work, Deputy allows managers the ability to schedule their team’s time, stay in budget when it comes to payroll and gives peace of mind that payslips are accurate. Thousands of businesses use Deputy to schedule their team’s shifts – and now citrus HR customers can reap the rewards of this integration too.

Accessible directly from the citrus HR dashboard via a drop-down menu, managers can now track their team’s time in Deputy – this includes planning shifts, reconcile timesheets, monitor payroll spend and...

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Here you can start a new check, see the status of an existing check or review a verification report.

Although these checks are totally...

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to Help Firms “Cut the Noise” During Process

OUTSOURCED COMMUNICATIONS PROVIDER MONEYPENNY HAS LAUNCHED A NEW INSOLVENCY SUPPORT LINE TO HELP PROFESSIONALS BETTER CONCENTRATE ON PROCEEDINGS, WHICH TEND TO INSTIGATE HUNDREDS OF CALLS FROM WORRIED SUPPLIERS AND CUSTOMERS.

Designed to handle high call volumes following administrative announcements like restructurings, the Insolvency Support Line is intended to minimize disruptions for time-poor in-house teams that are often under higher pressure than normal. An average small business insolvency typically receives 50 to 60 calls in the first two weeks following an announcement, while more high profile brands and cases can receive hundreds of calls.

“The barrage of calls that typically follows administrative announcements takes teams away from the actual process,” said Eric Schurke, VP at Moneypenny North America. “It doesn’t make sense for a firm’s specialists to be bogged down fielding calls from vendors that are worried about receiving payment or orders when it can be outsourced. With staff shortages affecting all sectors and insolvencies predicted to rise – this is a timely and flexible solution that adds operational capacity, cuts the noise, and ensures calls are answered.”

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