LAW
But the online document management system also comes with its challenges – there are some difficulties with the online system and the profession is consistently engaging with the court staff members to tweak it, and to educate users, and to make the system more user friendly. With time these creases will be ironed out, but in the interim, whilst they exist, they create much frustration for the legal professionals and clients affected. But one must persevere and find creative
solutions to these problems. One can only move forward.
CONCLUSION Digital transformation could revolutionise the legal profession and its ability to sustain the latest legal developments is self-evident. Automation of records, outsourcing of repetitive duties to machines and the opportunity to efficiently perform legal duties remotely will save all legal professionals and clients, both time and
money. Law firms should be willing to press ahead with the enhancement of technology in practice, especially in the long run and not only as a temporary measure due to Covid-19. Although fraught with difficulties, we must accept as the ‘new normal’ that legal professionals will increasingly be called upon to provide digital-based services to their clients, and where challenges arise as a result, we must persevere and pioneer, for the sake our clients, and justice as a whole.
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