OH &S ccupational
C
M
Y
CM
MY
CY
CMY
K
ealth
afety
Index of Fedex Kinkos OH&S. FedEx Office
1. OH&S Team 2. Background of kinkos Fedex 3. Floor plan C
M
Y
4. Hazards identified & prevention
CM
MY
CY
CMY
5. Health & Safety
K
6. Chemicals + Waste (storing +handling) 7. Flow chart of workflow (process) 8. Job order form
This site is protected by copyright and trademark laws under US and International law. All rights reserved. Š 2009 FedEx
Pick up and Delivery Conditions Apply. See a team members for details. * Products and services may very by location.
OH&S Team Member Yoon-Ji Kim
To create the OH&S Guide book. - Researched info of Kinko’s FedEx - Re-created Floor plan and Work Flows & Chart - To create identified and prevention - To design Job Order Form - Cover design and ETC C
M
Y
CM
MY
CY
CMY
K
Purpose of the Module The aim of this module, I design OH&S guide book for Kinko’s FedEx. To understand the general OH&S (Occupational Safety and Health) requirements in both business industry and employment. So, I researched the meaning of OH&S and I went to the one of FedEx store in the city to do get some ideas. I used Illustrator and photoshop to create the guide book.
This site is protected by copyright and trademark laws under US and International law. All rights reserved. © 2009 FedEx
Welcome to FedEx Kinko’s International (Australia) Pty Ltd. Our Cusromer Service Centre Provides clients with 24-hour access to our service.
FedEx Office Our FedEx Office is a chain of stores that provide printing, copying, and binding services. Many stores also provide video conferencing facilities. The primary clientele consists of small business and home office clients. There are more than 1400 centers in Asia, Australia, Europe, and North America. With over $2 billion in revenues, the company is the 7th largest printing company in North America. C
M
Y
CM
MY
CY
CMY
K
We want to make the process of doing business with us as easy as possible. Visit our website and get more information, http://www.fedexkinkos.com.au
Services FedEx Office offers a wide variety of production and finishing services and we are most well known for making photocopies. Our service have 3 distinct sections: self-service, shipping, and production. FedEx Office also offers signs and banners. The prices vary by material and square footage, from bond paper to cut vinyl to full color outdoor banners. Signs are available in black & white or color. Direct mail is a new focus of the company, offering customers the ability to print and mail advertisements directly to potential sales through a partnership. Another new business service added to the FedEx Office line-up are notaries public.
This site is protected by copyright and trademark laws under US and International law. All rights reserved. Š 2009 FedEx
Floor Plan of Kinkos
Toilet Head Office
Fire Hydrant
First Aid Computer Business Centre
Production Area
Fire Alarm
- To binding - To guilotine etc
C
Fire Hose
M
Y
CM
Service Centre
MY
CY
Fax Station
CMY
Info Assistance
K
Window
Self Service Copy Centre
Waiting Que
Entery
This site is protected by copyright and trademark laws under US and International law. All rights reserved. Š 2009 FedEx
Workplace hazards are not always obvious. It can cause injury to workers and damage to materials, machines, and equipment. Hazards Identified 1. Public Hazards can be in the form of: - Smoking, or using a nacked flame, in an area where flammable liquids are stored. - Oiling up or fixing machines when the machine can be started up under power. - Area of loud noise. - Oily or greasy walkways or floors. - Flush solvents and chemicals into the sewerage or stom water systems. - The misuse of compressed air can result in loss of life or serious injury.
C
M
Y
2. To begin identifying hazards, simply ask the questions: - “Does this task/activity/situation/event have the potential to harm a person?’” -”Is this activity safe? What if this or that occurs - then - what will happen?’” -”Is it possible that . . .?’, or ‘What would happen if . . .?” -”What if . . .?’ rather than think ‘that could not happen!” For example, when inspecting a construction site, ask ‘What if children could walk unaccompanied onto the site?’
CM
MY
CY
CMY
K
Hazards can also be identified from records of past accidents and near misses. Remember, that a hazard is something with the potential to cause harm. Hazards Prevention -Read the instructions on the label. - Ask your supervisor to find out from the Material safety data sheet. - Never try to identify solvents or chemicals by yasting or sniffing. - Wear the recommended safety clothing or protective gear when handling harmful substances. - Never use flammable materials in areas where there are naked flames or risk of sparks from grinding or welding operations. - Always replace the lids on solvent and chemical containers. - Never pour or mix substances that give off fumes in areas where there is poor ventilation. - Always wash your hands with soap and water immediately after handling any substances considered to be even mildly harmful. - Change your clothes and shoes straight away if they become splashed with solvent or chemicals that give off dangerous fumes, or are known to be harmful to the skin. - Avoid splashing solvents and chemicals in your eyes.
This site is protected by copyright and trademark laws under US and International law. All rights reserved. © 2009 FedEx
Health and Safety at work you have a duty to take care of your own health and safety. You must make sure that your actions never place others in danger. WHAT IS HEALTH AND SAFETY? A lot of health and safety is common sense. We know if we trail a telephone wire across the floor there is a good chance someone will trip over it. If we block a fire exit with boxes, we are putting lives at risk if there is a fire. We can avoid accidents if we are careful. We must be aware of hazards and follow established safety rules and procedures. Other health and safety hazards may not be so obvious. For example, we may not know there is a right and wrong way to lift and carry heavy boxes. If we lift in the wrong way, we can injure our backs or crush our fingers. If we lift the right way, we can avoid hurting ourselves. Once we are aware of the hazards to health and safety, we can control the risks and reduce accidents and injuries.
C
M
Everyone has a part to play in achieving this. Whether you work in a shop, kitchen, office or factory, in the emergency services such as the police force, outside as a gardener or construction worker, health and safety is your concern.
Y
CM
MY
CY
CMY
K
Your management also has a duty to provide, as much as possible, a place to work that is safe and without risk to your health. Factors Affecting Health and Safety 1. OCCUPATIONAL FACTORS - A construction worker using a pneumatic drill for long periods without protection could develop pain in the hands and fingers. - A shelf stacker in a supermarket could suffer muscular strain from incorrect bending and stretching. - An office worker could suffer from back pain through poor seating arrangements. 2. ENVIRONMENTAL FACTORS - Poor control of chemical vapour can cause respiratory problems. - High noise levels can damage our hearing. - Inadequate ventilation can cause headaches. - Poor lighting can cause headaches and eye strain. - A dusty atmosphere can aggravate medical conditions such as asthma. 3. HUMAN FACTORS - Carelessness and lack of attention. - Tiredness and complacency. - Lack of training and inexperience. - Haste, distraction and disregard of safety rules. - Being under the influence of alcohol or drugs.
This site is protected by copyright and trademark laws under US and International law. All rights reserved. Š 2009 FedEx
Employers have a duty to consider the workplace environment and provide basic facilities to make the workplace safe and healthy
C
M
Y
CM
MY
CY
CMY
K
Safety Signs There are four basic categories of safety sign. The categories, their usage, colour and shape are as shown: 1. Safe condition Colour and shape: green background, white symbol, square or oblong. Use: provides information about safe conditions. Example: First Aid Equipment. 2. Warning Colour and shape: yellow triangle with a black border. Use: gives a warning of risk of danger. Example: Dangerous Substance. 3. Prohibition Colour and shape: white, circular sign, red border and a red crossbar running from top left to bottom right. Use: states that you can't do something. Example: No Smoking. 4. Mandatory Colour and shape: blue background, white symbol, circular. Use: states that you must do something. Example: Wear Ear Protection
You have responsibilities as well. It is up to you to keep your mind on your job and pay attention to what you are doing. How can this be done? - Always follow the safety rules that have been put into place by management. - Never misuse tools, machines or equipment. - Never do anything that may cause danger to yourself or to others. - Report to your supervisor anything you see that you think will causedanger. - Your OHS representative, OHS Committee or union representative may also be able to assist in resolving OHS concerns. - Report any accidents or incidents that take place on company premises. - Work together with management to make your workplace as safe as possible. How is this carried out? - By making sure that machines and equipment are safe to use. - By providing safe systems of work. - By keeping the workplace in a safe and health condition. - By providing working conditions that protect the welfare of the employees. - By providing information and training to employees to aid them to work in a safe and healthy way. - By considering a central hierarchy, risks to health and safety.
This site is protected by copyright and trademark laws under US and International law. All rights reserved. Š 2009 FedEx
Chemical wastes are often a serious offence to flush solvents and chemicals into the sewerage or storm water system. What is Chemical Wastes? Chemical waste is a waste that is made from harmful chemicals, mostly produced by large factories. Chemical waste may fall under regulations such as COSHH in the UK, or the Clean Water Act and Resource Conservation and Recovery Act in the US. Chemical waste may or may not be classed as hazardous waste.
C
M
Hazardous wastes may be generated by a variety of work places such as teaching, testing and research laboratories, maintenance, and agricultural operations. These wastes may cause severe illness or death or pose substantial environmental threats when improperly stored, transported, treated or disposed.
Y
CM
MY
CY
CMY
K
Proper chemical waste management protects the health and safety of everyone and prevents or minimizes pollution. How should solvents and chemicals be disposed of? Waste products of slovents and chemicals have to be stored in containers and properly sealed. These include: - Used chemicals from film and plate processors. - The solvent/ink mix from machine wash ups. - Rags, cotton waste and wipers used on clean up operations. Print Inks Some of the materials used to make printing inks are known to be toxic. Take the following care when handling ink: -Keep your hands free from ink whenever possible. - Wear gloves when washing up. - Wash your hands throughly with soap and water to remove all traces of ink before eating. CHEMICAL WASTE HANDLING FOR GENERATORS 1. Containers - Combine only compatible chemicals. - Do not combine mercury with any other wastes. - Accumulate waste in chemically compatible containers with tight fitting caps.
This site is protected by copyright and trademark laws under US and International law. All rights reserved. Š 2009 FedEx
Once you know that a chemical wastes are hazardous, you can then take the special care required for handling and storing it.
C
M
Y
CM
MY
CY
CMY
K
- Keep exterior clean and protect from contamination or deterioration. - Keep closed to prevent evaporation except when adding waste. - Flammable waste accumulation exceeding 10 gallons must be kept in a flammable storage cabinet. - Segregate containers by waste type and use secondary containment(e.g. plastic tubs). - Store waste in locked or attended areas only. - Empty containers may be disposed of in the trash. Containers of any single pure chemical on the Acutely Hazardous chemicals list must be triple rinsed prior to disposal. The rinseate must be collected and managed as chemical waste. 2. Labeling - The generator is the person who is filling out the waste label, not the lab group or Principal Investigator (PI) unless the PI is filling out the waste label. - Date the label with the date that the waste is first added. - Fill in building, room number and telephone number where the person who is filling out the waste label can be reached. - Circle the appropriate waste steam(s) or write it in. - List each waste constituent down to 1%; heavy metals must be listed down to the parts per million range. Label contents must add up to 100%. Volumes are acceptable. - Use only common chemical names or IUPAC nomenclature when listing the chemical constituents on the label. - Check the appropriate boxes for the waste stream. If this waste is being moved to a Central Accumulation Area such as the Brown Solvent Shed, Colburn Solvent Shed or the McKinly Waste Storage Area, fill in the date that it is moved on the line at the bottom of the waste label. Do not use: - Abbreviations - Chemical symbols - Trade names 3. Full waste containers - Provide adequate head space for expansion. - Ensure cap is closed tightly and container exterior is clean. -Complete CCR (Chemical Collection Request) form. See directions printed on back of CCR. - Generators not served by 90 day accumulation areas mail the white copy of the completed CCR to EH&S at M.S. 1172. - Generators served by 90 day accumulation areas coordinate transfer of labeled waste container and completed CCR with 90 day area operator.
This site is protected by copyright and trademark laws under US and International law. All rights reserved. Š 2009 FedEx
Print documents from anywhere at any time in Fedex Kinkos store or online and show the work precesses.
Flow chart of workflow Client - Requirement ex) Business card
Art work Documents etc
- Planing, Scheduing, budgeting
(You can either bring in your own artwork charge - also we offer a custom design servise)
- Contact Kinkos local office or online store (Get guilde form and fill out information)
- Check the concept idea at Kinkos - Revise concept - Revise planing - Packaging and Delivery
C
M
Y
CM
Graphic Designer
Receptionist
- Design publication
MY
CY
CMY
K
- Contact Kinkos office (request received)
( Requirement received and job schedule into the production)
- Acceptance and order/ artwork
- Proof content
- Check the concept idea at Kinkos
- Visual concept (make-up design ideas)
- Edit contents (Timelines determined)
- Image preparation
The final printing proecess is performed by Kinkos. It may takes up to 2 weeks to complete.
Office Manager
Employee
- Packaging and Delivery
- Prepare files for printing
- Pre-press set up of film or plates
- Ink management
- Job printed
- Substrate management
- Print multiple copies
(file errors will cause delays)
(Print proof produced/1-2 days)
(plate making)
(1-2 week depending on complexity of job)
- Finishing ( Folding and Binding)
This site is protected by copyright and trademark laws under US and International law. All rights reserved. Š 2009 FedEx
JOB ORDER FORM Job No :___________ Account No:____________ Name:___________________________________ Dept:____________________________________ Phone / Ext. No:___________ Fax No:__________ Price $ ______ . ___ Colour Print $ ______ . ____
Date Received:____________________________ Date Needed:_____________________________ Description:______________________________ ________________________________________ ________________________________________
COMPOSITION DEPARTMENT
Operator Initial:____ Date Received:____ Date completed:____ Original Copy Received:____ Proct(S) Sent: 1st_________ 2nd_________ 3rd_________ 4th_________ 5th_________ ___Camera-Ready copy ___Disk from Customer Mac Into:_________________________ Deliver Proof to:________ Page Size:__________________________________________ Blog:______ Room______ ___Dummy in Job Ticket ___Proof in Job Ticket Recovery Date:_________ File in Box No:_________ Negative No:__________
PRODUCTION DEPARTMENT
QUANTITY:__________
No. Cut:____________ Requrect:____________ C
M
Y
CM
MY
CY
CMY
K
Print: Front Only Front & Back Impressions:____________________________ Special Printing instructions:_______________ _______________________________________ _______________________________________ Paper Stock:____________________________ Size:____ Location:______________________ Cover Stock:____________________________ Size:____________Location:____________ Ink(s):__________________________________ Back Cover:_____________________________
Order of Pages Ink Colours 1st Sheet________ ________ ________ Dept
2nd Sheet________ ________ ________ Dept
3rd Sheet________ ________ ________ Dept
4th Sheet________ ________ ________ Dept
5th Sheet________ ________ ________ Dept
6th Sheet________ ________ ________ Dept
7th Sheet________ ________ ________ Dept
Printing Dept Completed Date:_________ Time:_____ Operator Initial:___________
FINISHING DEPARTMENT
No. of Bindery:_______ No. of Stage:________ Especial Bindery Instruction:______________ _______________________________________ Collarct___ Trim to:____________________ Glue: Regular___ Mid___ Other___ Pad: Side__ Top__ Bottom__ Other_______ _Stample# __ _Tab#__ _Fold:#___
_Other:___
Finish size:_________________________________ Number: _ Start______ End______ Ink______ Perforate: 1 2 3 4 Score: 1 2 3 4 BOOK BINDING
Sprial Bind: Red__ Black__ White__ Other:_____ Perfect Bind___ Spine Size:__________________ Trim Size:__________ X_________ Minimum___ Bindery Dept completed Date:______ Time:_____ SAMPLE OF JOB ENCLOSED Operator Initial_____
This site is protected by copyright and trademark laws under US and International law. All rights reserved. Š 2009 FedEx