West & North Yorkshire Business: Q2 2017 by West & North Yorkshire Business

West & North

Business Yorkshire

Q2 2017

FEATURES Traversing the Pennines in comfort Engineering winners Northern Powerhouse funding

ARTICLES Waterfront resurgence Making power from waste

Digital pulse West & North Yorkshire Chamber of Commerce British Chambers of Commerce Accredited

CONNECTING, SUPPORTING & REPRESENTING BUSINESS

West & North Yorkshire Business

WELCOME 3

Your new magazine Welcome to the first edition of West & North Yorkshire Business. We have launched this magazine to reflect the broader needs of the Chamber group, our members, and the businesses we work with through the region. Chamber International work nationwide on billions of pounds worth of documentation, ensuring trading globally goes smoothly; the Business Enterprise Fund finance start-ups and existing businesses across Yorkshire and the North-East. From Skipton to Scarborough, and Grassington to Goole, our members, the heart of the Chamber, cover a wider area since the merger three years ago; we want to reflect that in this new magazine. We are proud to showcase the incredible talent, diversity and success of business in the region. Sandy Needham Chief Executive West & North Yorkshire Chamber

Our area is sometimes overlooked as a manufacturing one, despite many companies of all sizes who produce items for the automotive, aerospace, digital, medical, food and drink industries. The Chamber is supporting manufacturers across West Yorkshire, sharing information, sources of funding and good practice. The visits to factories are proving popular and useful, such as to Ginetta featured in this issue. We’re making your voice heard on transport and infrastructure through meeting regularly with decision-makers. We need to secure more local investment, especially with the Northern Powerhouse rail proposal – or Crossrail North as it could be known. A particular element has been raising awareness of the need for Bradford to be on the line for the economic benefits that the connectivity will bring, not just to that city but much wider. The Chamber is also working with McCain Foods and others on lobbying for the dualling of the A64 to Scarborough, which is a growing employment base, including for GCHQ. Thanks to the expertise, knowledge and enthusiasm (and sponsorship) of members, we have produced a report on the Leeds waterfront with clear actions and opportunities for partnership working. Some improvements are already underway. Have a look at Mark Goldstone’s article and if you wish to get involved, please contact him. We hope you like the new magazine; do let us know what you think. editor@yorkshire-business.co.uk / 08455 240 240

West & North Yorkshire Business

4 CONTACTS EDITORIAL editor@yorkshire-business.co.uk DESIGN design@yorkshire-business.co.uk ADVERTISING advertising@yorkshire-business.co.uk SUBSCRIPTIONS subscriptions@yorkshire-business.co.uk GENERAL hello@yorkshire-business.co.uk WEBSITE yorkshire-business.co.uk TWITTER @WNYorkshire_Biz

MEMBERS NEWS News from Bradford, Leeds, York and North Yorkshire

12 14 18

REGIONAL NEWS News from across the region

FEATURE Serving the North

TRANSPORT

Connecting our cities to the national network

ECONOMY

Comments on the Governments’ Industrial strategy

REGENERATION

West & North Yorkshire Business is a quarterly business magazine produced by the West and North Yorkshire Chamber of Commerce. The audience for this publication is comprised of a targeted audience of the major decision makers and senior executives across both the Yorkshire region and the wider UK business community. © 2017 West & North Yorkshire Business - No Part of this publication may be reproduced or used in any form of advertising or promotion without the express permission of the editorial team. West & North Yorkshire Business has taken all reasonable care to ensure that the information contained in this magazine is accurate on the date of publication. This magazine is published by the West & North Yorkshire Chamber of Commerce. Printed by Hart & Clough www.hartandclough.co.uk The Chamber group includes Chamber International, Business Enterprise Fund and West & North Yorkshire Chamber of Commerce.

Making the most of Leeds Waterfront

REPRESENTATION

Have your say on business matters

ENERGY

24 28 29

Supporting plans to turn waste into energy

FEATURE TransPennine Express

QES SUMMARY Overview of the latest results

BBC COMMENTARY

British Chamber commentary on the economy

FUNDING CASE STUDY

Pulling pints after sourcing finance

MANUFACTURING

Ginetta take the Manufacturing Alliance on a lap of their factory

INTERNATIONAL

West & North Yorkshire Chamber of Commerce British Chambers of Commerce Accredited

Saving money and preventing customs chaos

38 40

EXPORT EXPERT Ready, steady, brew!

START UP CASE STUDY

Chamber connects start-up with exports and expertise

SPOTLIGHT

46 48

Interview with the boss who started as a temp

ANNUAL DINNER Leeds Annual Dinner

FINANCE CASE STUDY

50 51 52

Turning up the heat on starting a business

PROFILE Extra MSA Group

PROFILE Heathrow

AUTOMATION FEATURE

56 56

How automation created a new industry

PROFILE Turner & Townsend

SAFETY FIRST

59 60

Travel safety scheme for business women

PROFILE Leeds Bradford Airport

EVENTS ROUND UP

Photographs of last quarters’ events

EVENTS

Networking, training and business lunches

PROFILE Business Enterprise Fund

West & North Yorkshire Business

CONTENTS 5

Feature

Heart of the digital hub

42 Connecting entrepreneurs with expertise

36 Exporting Yorkshire, in a bottle

Events round up

Spotlight Interview with Vicky Hobson from Amplitude AV

Pole position

Factory tour of Ginetta

West & North Yorkshire Business

BRADFORD NEWS

On reflection

Robot investment delivers productivity boost

The Spring Budget was strangely quiet on the topic of Brexit but confirmed a better macroeconomic back story as we move closer to commencing EU negotiations. So, it is not surprising that the changes to NIC for the selfemployed, in combination with the implications for the revaluation of business rates, have grabbed the headlines. Businesses are already facing an environment where there are upward pressures on costs which may well lead to squeezed margins, particularly if domestic demand and real incomes also start to waver. While the short-term measures to cushion the impact of the new rates for some companies has to be welcomed, the failure to address the structural weaknesses of the system for all looks disappointing. The funds allocated to the hardest hit SMEs and small pubs looks relatively limited in aggregate, and the £300m discretionary fund given to local councils seems unlikely to be spread generously enough to cover some of the disparities embedded in the system. These apply not just at a regional level, but also across different types and size of business – creating some perverse outcomes in terms of winners and losers. The mechanism appears both opaque and out of step with a changing mix of business models and delivery channels. As it is underpinned by a linkage to property values, this seems to build in fault lines into a tax system that should be focused on creating incentives for investment & growth. Andy Caton President, Bradford Chamber

Racks Industries, one of the UK’s leading international industrial storage systems companies, has seen productivity levels significantly increase and is planning further international expansion following investment in state-of-the-art robotic welding technology. The £87,000 investment by the family-owned business, including £17,000 from the Leeds City Region Enterprise Partnership’s Business Growth Programme, is enabling it to compete with European manufacturers by automating the production of standard parts; freeing up its skilled fabricators to focus on more complex work.

Protect your income Bradford-based cash plan provider Sovereign Health Care is expanding its product range by offering an income protection product in conjunction with PG Mutual through its newly created subsidiary company, Sovereign Assured Partners Ltd.

Space to grow as firm seals the deal In a positive sign of growth for the future, Gasket manufacturer E.Dobson & Co moved to larger premises. Robert Jeffrey, Financial Director, said of the move: “We had outgrown the previous site; the new one gives us flexibility to adapt and grow in years to come. We’ll also be able to show clients around in a visitorfriendly way, to demonstrate the production line and our first-class technology and machinery.” The business produces gaskets made from materials including metal, rubber, cork, plastic and graphite.

Income Protection Plus will pay a regular income if the policyholder is unable to work due to illness or injury, but the plus is that it also has an investment element which pays out when the policy matures. The partnership between the two organisations will see Sovereign act as an introducer to individuals and businesses, with PG Mutual acting as the insurer.

West & North Yorkshire Business

A forward-thinking West Yorkshire-based chartered accountants is investing in the next generation of its profession by taking on talented apprentices. Award-winning Wintersgill Associates is continuing its strategy to provide training and development for gifted youngsters with the recent appointment of accountancy apprentice, Andrew Rabbage (19). Andrew will work alongside Jodie Verity (21) a former apprentice at the business, and now AAT qualified accountant who holds a full-time position and hopes to climb the career ladder at Wintersgill Associates. The chartered accountants will continue its search for the bright young talent of tomorrow with the appointment of a second apprentice early this year.

Christeyns is sharing and caring

Here

comes the future

Laundry chemicals manufacturer Christeyns UK has purchased a further 50% stake to become the sole owner of Warrington food hygiene specialists Klenzan. With over 25 years’ experience, Klenzan is one of the most trusted manufacturers of industrial hygiene solutions in the UK. In 2012 Bradford-based Christeyns UK purchased an initial stake in Klenzan, providing growth opportunities for both parties. Christeyns have now purchased the remaining shares in the company from the outgoing Managing Director.

Victor Manufacturing expands

A universal appointment

Cyber-crime is serious

Catering equipment and bespoke counter specialist Victor Manufacturing has expanded its site as it continues its growth strategy.

Universal Live has secured a five-year contract to continue as the official audio-visual partner for four star hotel chain QHotels. Working on-site in a number of hotels, Universal Live provide full technical production to events and meetings taking place within the hotels.

BAK LTD, an independent O2 franchise located just outside of Bradford has started to spread awareness throughout the local community on how to keep children safe online. The franchise, now entering its tenth year of business, operates both of the O2 stores in Bradford and has worked hard at raising the profile of O2’s recent partnership with the NSPCC.

The Bradford-based firm has opened a new warehouse – increasing storage capacity, speeding up customer order despatch times and boosting new product development. Customers are already reaping the benefits, with Victor now able to despatch almost 100 of its most popular products the same day the order is received.

Universal Live’s sister company Universal AV will provide multifunctional audiovisual solutions to the groups meeting spaces, to include Barco ClickShare wireless solutions, improving its already outstanding offering to clientele.

The partnerships aim to provide information to parents and carers about the dangers of the online world while educating them on how to keep their children safe online.

West & North Yorkshire Business

LEEDS NEWS

Bigger and better As a successful and growing city, we need much more investment in our infrastructure, we need more housing of a quality and variety that will meet not only current demand but the demands of a growing population and we absolutely need a more skilled labour force. The Chamber has successfully lobbied for a one station solution to accommodate HS2 when it arrives, the Yorkshire Hub. We have raised the level of debate on better eastwest connectivity-Northern Powerhouse Rail- and we have worked closely with the Council and other stakeholders on transport investment within the city itself; a better and more efficient road network, more railway stations and better connectivity to Leeds Bradford airport. The housing agenda can get mired in local politics and there is often an antagonistic discussion between the public and private sectors. We are working hard to break down the barriers and facilitate a much more consensual approach to meeting our housing needs. As Leeds continues to grow and power the region, and indeed the Northern Powerhouse, we will see demand for a bigger and better workforce. Currently our businesses find it challenging to recruit and retain those skills they need. Access to talent and markets is now more important than ever and the Chamber, as the largest and most proactive business organisation in Leeds and the City Region, will continue to play a full role in our continued economic success. Gerald Jennings President, Leeds Chamber

Leeds start-ups win £24,000 of prize funds at Entrepreneuring Awards Leeds start-ups were awarded a total of £24,000 at the bi-annual Entrepreneuring Awards hosted by Entrepreneurial Spark Powered by NatWest. Operating in partnership with NatWest, KPMG Enterprise, Dell EMC and Pinsent Masons, the awards took place at Entrepreneurial Spark’s Leeds Hatchery. Guest speakers joined the entrepreneurs to mark their successes over the past six months, sharing invaluable business expertise.

Leeds property team digs in

A total of 38 people from property company Morgans were given the day off work so that they could volunteer at two local charities. The staff, who are based at Morgans’ offices on Dock Street in Leeds City Centre and Otley Road in Headingley, volunteered at Leeds MENCAP and Hollin Lane Allotments. Leeds MENCAP provides services and activities to improve the lives and opportunities of children and adults with a learning disability in Leeds along with their families and carers from The Vinery Centre. Leeds Community Foundation helps to bring together local philanthropists with dynamic local organisations and community groups that require funding and other resources.

Bond Dickinson wins big at apprenticeship awards National law firm Bond Dickinson has won the Newcomer Large Employer of the Year award at the National Apprenticeship Awards. Organised by the National Apprenticeship Service, the awards showcase the very best apprenticeship employers and apprentices in the UK. Bond Dickinson was amongst the first law firms to make legal apprenticeships available. The ceremony also saw Bond Dickinson LLP named in the prestigious Top 100 Apprenticeship Employer list. The list recognises excellence in businesses that employ apprentices.

West & North Yorkshire Business

Time to shine

Leeds Teaching Hospital NHS Trust has launched these awards to recognise and celebrate the achievements of its staff and provides the opportunity for teams to receive recognition for their work.

The FDP group are proud to be a continued sponsor, design, print and website partner for the Leeds Teaching Hospital Trusts, Time to Shine Awards.

Art college expands

Leeds is the spark

Prize winners celebrate success

Leeds College of Art is pleased to announce the start of building works on their new £14 million pounds stateof-the-art expansion.

The figures in this year’s Entrepreneurial Spark Impact Report demonstrate how the Leeds hub continues to support entrepreneurs in the development of their businesses.

Four of Yorkshire’s brightest entrepreneurial talents got to hear all about success from one of the region’s top tailors whilst receiving their Leeds Victoria Business Boost competition prizes.

Since opening the hub in Leeds at Park Cross Street in August 2015, Entrepreneurial Spark has helped 142 local businesses attract almost £5.5 million of investment and create 254 new jobs.

Speaking at an event for aspiring entrepreneurs, enterprise students and early stage businesses, James Michelsberg discussed how he set up his bespoke luxury Savile Row-style suit company. The Leeds Enterprise Network Event was organised by Leeds Beckett and hosted at The Yorkshire Post offices on Whitehall Road in Leeds.

This new build is the biggest capital investment that the college has ever embarked upon. The expansion marks the start of an exciting journey for the college, with plans in place to become the only specialist arts university in the North of England. The project is being delivered by the main construction contractor ISG on the car park area at Blenheim Walk, creating a five storey building using a bespoke design drawn up with architects DLA Design.

The turnover generated by businesses in the Leeds hub was in excess of £12.2 million.

Thebigword named entrepreneurial exporter of the year Global interpreting and translation company thebigword has been named as Entrepreneurial Exporter of the Year at the inaugural PD Ports Northern Powerhouse Export Awards. Supported by the Department for International Trade, the awards celebrate businesses that show excellence in international trade across the north of England.

West & North Yorkshire Business

YORK & NORTH YORKSHIRE NEWS

New opportunities I welcome the news that masterplanning for the York Central Site has started. The 70 hectare site close to the city’s railway station will play a vital role in the future growth of York and will offer opportunities for commercial and residential development. In addition, the potential of large, grade one office accommodation, which is something the city is short of at the moment, and will provide space for growing local businesses as well as being attractive to new investors in York. The master-planning activity, which the Chamber is involved in through its membership of the York Central Community Forum provides as opportunity for all interested parties to feed in their views about the redevelopment of the site. The Chamber hopes the master – planning activity will quickly deliver a development plan which all in York will support and which will then soon start to provide new investment opportunities in the city. Ed Everard President, York & North Yorkshire Chamber

Nothing too taxing for accountant A North Yorkshire accountant did so well when sitting a professional qualification that the examination board has used her paper as ‘model answers’ on its website. Tax specialist at accountants and business advisers, JWP Creers, Laura Train, has had her answers in the Chartered Institute of Taxation’s UK VAT, SDLT and IPT Advisory paper posted as examples of best practice for future candidates. Laura Train, an assistant tax manager, was one of only 28 per cent of candidates to pass the exam paper, regarded as the ‘gold standard’ for tax practitioners, in which she achieved a 58 per cent pass mark.

Funding for apprentices Improve skills and productivity The Business Development Unit at York College works with local businesses to meet all aspects of their training needs. Whether businesses want general training for their entire workforce or bespoke training to meet a specific need, York College offers advice, guidance and high-quality training. We also offer a broad portfolio of apprenticeships and have fully funded training available through our European Social Fund projects for businesses meeting eligibility criteria. Developing the skills of your workforce is key to business growth and productivity. Raising levels of employee knowledge can directly impact on business success, confidence and motivation.

Employers wanting to up-skill existing staff or build their workforce by looking into apprenticeships have a boost to their plans with the arrival of the Apprenticeship Hub Service. The hub helps businesses with less than 250 employees throughout York & North Yorkshire understand the types of training available, much of which is fully funded and offers advice and signposting on apprenticeships. The new service can also explain to employers the changes coming about later in the year with the apprenticeship reforms and levy. Via the project, funding is available for employers who want to ensure those over 19 in their existing workforce have the skills to help improve their business.

West & North Yorkshire Business

Minister names new mine

Sirius Minerals has announced the name of the mine at its North Yorkshire polyhalite project. The ‘Woodsmith Mine’ name was unveiled by Andrew Percy MP, the Minister for the Northern Powerhouse. The men behind the inspiration for the Woodsmith name are both well-known geologists in the area. A team at FWS Consultants led the initial geological appraisal, conceptual modelling, seismic

interpretation and surveying, and resource exploration drilling for the project and remain involved. The site naming marks another important step in the project’s progress. The Company recently began highways enabling works following it successfully raising financing for the start of construction in November last year.

Law firm strengthened

House builder raises £23,000

Profiteering for charity

Law firm Andrew Jackson has announced the appointment of Azher Quyoom, who joins the firm as a partner, strengthening its offering regionally and throughout the UK. Azher’s particular expertise in restructuring, turnaround and insolvency is a key addition to the firm, which announced the opening of its latest regional office in Scarborough.

Local team, Barratt Developments, which includes the David Wilson Homes and Barratt Home brands, has been fundraising for the Brain Tumour Charity throughout 2016, raising over £23,000.

Businesses and groups from all around the local area have been signing up for the Accumulator Challenge in aid of St Leonard’s Hospice, York.

Andrew also recently announced the appointment of Adam Sinclair who, until his appointment, chaired York’s Business Improvement District. Andrew was recently highlighted in the 2017 edition of industry bible, Chambers & Partners, with 12 of its lawyers singled out as being ‘leaders in their field.’

After losing a loved member of the team to a brain tumour, Barratt Developments decided to pull together to raise money for a charity close to the company’s heart. The Brain Tumour Charity’s dedication and expertise to supporting people with brain tumours has seen £18.3 million invested into pioneering research, and has helped support over 20,000 people.

The challenge will involve around 30 teams of between one and six people, from organisations and community groups of all types. Each team will be given a loan of £30 to start them off, underwritten by NatWest Bank. Their challenge is then to use the money to raise as much additional cash as they can within 30 days. Last year’s winners, Aviva, raised an impressive £1,200. Teams can raise money in any way they choose, as long as it’s safe and legal. The awards ceremony is sponsored by the Marriott Hotel, York.

New law firm launched Torque Law, a new specialist employment law firm in Yorkshire founded by Tiggy Clifford and Emma Whiting in direct response to the growing demand from Yorkshire SMEs and OMBs for high-quality, tailored employment law advice and training without the big firm price tags.

The successful event was attended by over 60 clients and contacts and marked Torque Law’s sixth month of trading in which time it has secured mandates from the likes of Sirius Minerals Plc, Beverley Building Society, York College and Washington Inventory Services Limited.

West & North Yorkshire Business

WEST & NORTH YORKSHIRE

Keeping the wheels of industry turning We all know that we live and work in the best part of the country. I think that it makes us proud, but without being arrogant. Yorkshire has always had a strong image, but that doesn’t mean that we should rest on our laurels. It’s a competitive world out there, and so the more we can draw attention to the region’s attractions, the better. As well as the great businesses that we have, Yorkshire has a great story to tell in other ways: tourism, literature, art, theatre, sport, to name a few. On the latter point, this month (April) sees the Tour de Yorkshire take place for the third successive year. Last year, some of the world’s greatest cyclists – Bradley Wiggins, Thomas Voeckler, Steve Cummings, for example – helped attract more visitors here. Scarborough, Malton, Tadcaster, Harrogate, Bradford and Keighley all feature prominently this year. It’s true that there are still many uncertainties in the world – in business, the economy and politics, for example – but, as the man who created the Tour de Yorkshire said recently, there is a “real buzz around the county”. Gary Verity also said that there is nothing that the county cannot achieve. We have to maintain that momentum and keep going about our business in the usual way – with confidence, pride, ambition and resolve. Stephen Wright Chairman, West & North Yorkshire Chamber of Commerce

Cyber-crime help ECSC to grow Bradford-based cyber-security firm, ECSC Group, has doubled its staff from 50 to 100 since December 2016 and has opened a new operations centre in the city. Recently listed on the Alternative Investment Market with a £15 million valuation, due to recent successes, and it has a tenth of the FTSE 100 as its clients. With offices in London, Edinburgh and Cardiff, the firm is also soon to go global, with an operations centre to be opened in Brisbane, Australia later this year. Cyber-security has become a significant business issue over the last few years, and Ian Mann, ECSC Chief Executive, plans to tackle it head-on.

“ECSC is currently in an exciting growth phase, as we use the proceeds from the successful listing in December to execute our expansion plans. High-profile attacks continue apace, which means companies are assessing their cyber-security needs with greater importance.” The Chamber’s Mike Cartwright went to the event, which was attended by Bradford’s Lord Mayor, Geoff Reid. “It’s unfortunate that cyber-threats are yet another issue that businesses have to deal with but good to know that Bradford firms like ECSC can compete with the best in this area,” said Mike.

Law firm leads the way with apprentice scheme

profession for bright youngsters without needing to attend university.

Yorkshire law firm Gordons’ groundbreaking legal apprenticeship scheme is celebrating its first graduate following 23-year old Bryony Russell’s qualification as a chartered legal executive employment lawyer.

Reacting to her achievement, Bryony said: “I’ve been provided with on-thejob training from day one and given a fantastic opportunity to establish a legal career.

The milestone occasion marks just over five years since Gordons launched its innovative legal apprenticeship programme. It was the first of its kind in the legal sector when it was introduced as Gordons apprentices train as chartered legal executive lawyers to the maximum Level 6, which is an honours degree equivalent, rather than the Level 3 offered by most similar schemes. The firm created the Gordons Apprentice Programme (GAP) to provide an alternative route into the

“The experience and knowledge I have gained from working with other fee earners have helped me continuously grow and develop. I am now putting everything I have discovered over the apprenticeship into practice. Since GAP’s inception, the firm has taken on 17 apprentices. The programme involves 18-year old school leavers training as chartered legal executive lawyers over five years, through practical experience and academic study. Gordons pays their salaries and course fees, meaning they have no student debt.

West & North Yorkshire Business

Major investment in micro funding

In the light of uncertainty, Brexit and unpredictable world politics a very positive step has been taken towards investing in the UK Northern economy. In February the Northern Powerhouse Investment Fund was officially launched.

Over the next five years £400 million will be invested into the North. The Business Enterprise Fund we’re delighted to be a key part of its delivery, having tendered for and won the Microloan Fund alongside Finance For Enterprise.

Blazing a trail across Yorkshire

Luxair extracts strong sales

Skills injection boosts turnover

Yorkshire Building Society has launched a search for new apprentices across the Yorkshire region to come and work for the UK’s second largest building society.

Ripon-based Luxair UK supplies a range of designer kitchen extraction hoods to trade and consumer markets across the UK.

Through the LEP Skills Service, Malosa Medical, a leading manufacturer of single-use surgical instruments and procedure packs for ophthalmology and aesthetic surgery, applied for three different bouts of skills training over a year’s period. The first round of training was to assist the company in email marketing techniques, enabling them to develop business accounts in new and emerging global markets.

The Group is offering 24 apprenticeships in numerous roles covering IT, marketing, risk, customer service, HR and finance, predominantly at its Leeds and Bradford main office sites. All apprentices at Yorkshire Building Society are paid above the living wage and are recruited on a permanent contract, which entitles them to all of the same benefits as a non-apprentice. The roles form part of the Department for Business, Innovation and Skills’ Trailblazer programme aimed at encouraging employers to create business-focused apprenticeship opportunities. This intake will be double the size of last year’s, the first time the society ran a formal apprenticeship scheme.

Luxair UK are targeting £4 million turnover this year following a recent £1.5 million surge in internet sales. Backed by a £100,000 business loan from Finance Yorkshire, Luxair is now moving into the bathroom and hotel sector, having developed bathroom cabinets with built-in extractor fans to prevent mirrors becoming steamed up.

Service with a smile wins award The Welcome to Yorkshire White Rose Awards recognises the very best of the industry in Yorkshire. This year Bettys was presented with the top accolade for ‘Outstanding Customer Service’. The award honours all the staff who work in our six Cafe Tea Rooms. Bekki Clover, Bettys Front of House and Retail Training Manager, said: “We work to ‘be of service, to be the best’ – and it’s fantastic to be recognised for it by Welcome to Yorkshire.”

Staff in senior positions at Malosa Medical took part in supervisory skills training to build on existing expertise to support the supervisors’ leadership skills and enhance levels of productivity through better management of staff. Finally, Malosa trained in how to use video production and editing software, enabling the company to expand its in-house marketing ability, and showcase their products and services to potential customers. In total, the company received £5,361 funding towards the training programmes which has enabled them to work towards the next stages of their growth plans.

West & North Yorkshire Business

FEATURE 15

The

pulsating

heart data

We meet up with Adam Beaumont, founder and Chief Executive of aql at their new state-of-the-art data centre.

Digital Yorkshire

Connecting the city – digitally Situated on Leeds South Bank, this digital hub was recently opened by Northern Powerhouse Minister Andrew Percy. The facility represents a significant investment in digital infrastructure and will help to drive growth in the city. It’s clear that aql’s offering is more diverse than first impressions appear. Behind the unassuming façade of red brick holds an assortment of surprising spaces: a functioning bar, exhibition space and cathedral-like auditorium grab our attention. Adam explains how the business operates: “Aql is a wholesale telecoms platform company. What that means is, pretty much every service that you could leverage from fixed line telecoms operator or a mobile operator, we supply a developer-ready interface. The fundamentals of this succeeding are that we do the heavy lifting between software applications and consumer.” Looking at Leeds City Region, aql saw that it was starved when it came to digital: there was a shortage of sites where large network carriers passing through the city could interconnect.

“In answer to Leeds’ lack of digital investment, we have built in the city centre and on the periphery a series of data centres which house the North’s internet exchange. Aql are the first internet exchange outside London to allow different paths around the country, and different fibre operators; one network can also offload traffic to another. The Internet is a connected series of networks; if you don’t have these nodes (or hop-off points), it doesn’t work as well. We wanted the traffic to stay local as this increases the amount of available bandwidth and the quality.” It’s clear that the investment and commitment to quality have paid off in attracting the right attention. “We have many content providers who sit here in some of our data centres”, added Adam. “They are providing video-streaming and updates to most major smart-phone manufacturers. This means that, when you download applications and stream its content, it’s likely it comes from here.”

Social change through technology Adam and aql’s commitment to Leeds City Region goes beyond the digital heart they have created for it. “Something we are passionate about investing in, is the ecosystem. We always work with partners to deliver solutions, and a lot of those partners are software companies with specialist software to service a particular vertical. However, our latest investment has been in an ecosystem company. We call it an ecosystem company because it helps bring people together; it’s a media company based around exemplifying what’s right in technology for social change.”

“One example of an ecosystem company is Digital Agenda. They approached us in their start-up phase, wanting some seed-funding. A Newcastle-based angel and I collaborated and funded the group and its move to Newcastle. The great thing about moving a company to Newcastle is that they have to pass through Leeds to get to London. It’s the best of both worlds but, for me, it’s about building exciting startups with interesting angels because you are doing two things at once: creating a partnership and working out ways to work with new and interesting people, and bringing cities closer together.”

West & North Yorkshire Business

FEATURE 17

â&#x20AC;&#x153;Wherever we see a gap, we try and fill it with a for-profit company that will address that market or an ecosystem company that will help expand that.â&#x20AC;?

West & North Yorkshire Business

18 TRANSPORT

Connecting the North through Bradford The Chamber joined forces recently with Bradford Council and community representatives to demand commitment from government and Transport for the North for a Northern Powerhouse Rail station in Bradford city centre. The campaign, ‘Next Stop Bradford’, highlight the benefits a Northern Powerhouse Rail (previously known as HS3) station in Bradford city centre will bring, not just to the Bradford economy but to the North as a whole. A photo-shoot in City Park shows leading figures from the region united in support of the campaign. Andy Caton, President of Bradford Chamber, said: “Access to talent is a high priority for any business looking to grow and invest. As a result, excellent connectivity is crucial to attract people to new and better jobs. Siting a Northern Powerhouse Rail station in Bradford city centre makes sense not only for this city – putting, as it does, Bradford back on the main line

– but for West Yorkshire generally. The city has one of the fastest growing populations in the UK, but transport connectivity and congestion remains a key issue for many businesses and residents. Trans-Pennine travel is as important to them as North-South. We also have our close neighbours Leeds backing the campaign.”

The launch of the campaign follows the remarks by Northern Powerhouse Minister, Andrew Percy MP, at the Inclusive Growth event which took place in the city earlier this month where he stated “If I had my way, Bradford would have a stop on Northern Powerhouse Rail”. Further political support has also come from local politicians in the district,

“The strong message is that the north simply cannot be successful without Bradford being successful and the time to invest is now.” Cllr Susan Hinchcliffe, Leader of Bradford Council added: “With a prime location in the centre of the Northern Powerhouse, Bradford is home to over 17,000 businesses including marketleading companies such as Provident Financial and Yorkshire Building Society and thriving SMEs. Benefiting from a rapidly growing young population and outstanding higher and further education institutions, Bradford is continuing to re-invent itself as a world class destination to live, work and invest.”

Philip Davies MP and Judith Cummins MP, who have both raised this issue in the House of Commons. Local MP, Judith Cummins, said: “Leeds and Bradford have the largest daily commuter flows between two cities anywhere in the country and contribute a combined £29.2 billion in GVA to the national economy. As an economic powerhouse in its own right, it is unacceptable that connectivity between the two cities remains hampered by poor transport infrastructure.”

West & North Yorkshire Business

TRANSPORT 19

sky’s limit The

the

Views are sought on proposals for a third runway at Heathrow Late last year, Chris Grayling, Transport Secretary, confirmed that the Government’s preferred scheme for adding new air capacity in the south-east is via a new north-west runway at Heathrow Airport. The announcement follows a recommendation made by the Airports Commission. In line with the view of Leeds Bradford Airport, the Chamber backs the proposal as it would create much-needed additional capacity for UK air routes, and enhance our local airport’s connectivity and linkages.

The consultation closes on 25 May 2017. Parliamentary scrutiny will follow the public consultation, after which the House of Commons will be expected to vote on draft legislation in winter 2017-18. View the consultation http://chmbr.co/he The Chamber is happy to receive views from businesses up to 20 May. Phone 0113 247 0000 or email PolicyRepresentation@wnychamber.co.uk

Commuter numbers used in connectivity campaign Bradford-based firms were asked to provide information on where their staff commute from, if they live beyond the local authority boundary. The data was used to support the case for bringing Northern Powerhouse Rail through Bradford. It is anticipated that a decision on where the high-speed trans-Pennine rail will go could come as soon as June, and so it’s been ‘all hands on deck’ to support the lobbying cause for the city. The Chamber has been working closely with Bradford Council and West Yorkshire Combined Authority to beef up the case, which has included in-depth reports, business events and media statements (see opposite). While you’d expect many commuters into Bradford to come from areas like Keighley, Halifax and Huddersfield, there are many travelling across from Blackburn, Bolton and Wigan.

“It’s been largely agreed by local and regional players that Bradford has poorer connectivity than it should have, we need to convince the national policy-makers that routing the line through the city has a greater good for West Yorkshire generally.” Mike Cartwright Policy & Representation Executive

West & North Yorkshire Business

20 ECONOMY

Make the national strategy

work locally In January, the Government published its Industrial Strategy green paper for consultation. This document sets out ten themes from which it is hoped will see improvements to productivity across the UK. The report can be found here http://chmbr.co/eis The ten themes set out in the strategy are: 1 Investing in science, research & innovation 2 Developing skills 3 Upgrading infrastructure 4 Supporting businesses to start and grow 5 Improving procurement 6 Encouraging trade and inward investment 7 Delivering affordable energy and clean growth 8 Cultivating world leading sectors 9 Driving growth across the whole country 10 Creating the right institutions to bring together sectors and places The Chamber has responded to the consultation following discussions with representatives of the wider membership, a copy of which is available within the policy section of our website. A summary of our response as follows. • It was felt the strategy contains those elements which, if improved could facilitate greater economic growth. • The report makes reference to two of the major factors cited by members around skills and infrastructure and the Chamber’s response acknowledges the importance of both of these. • A strategy developed and relevant to our region rather than something devised in Whitehall and imposed upon us would be better. The importance of securing a devolution settlement for our region cannot be understated with this regard. • There was a lack of reference to secondary education and the perceived disconnection between schools and their local economy. Challenges relating to poor or non-existent, independent careers advice was mentioned. Acknowledge the importance of technology disciplines but don’t forget the creative subjects. Overall whilst some key issues are discussed, the strategy needed to be more connected to other government departmental strategies. Specifically the apparent lack of connection to planning policy and housing strategy has been raised, along with the aforementioned absence of Department for Education matters. The Chamber will continue to discuss this important strategy with Government and members are encouraged to share their views with the policy team. www.wnychamber.co.uk/policy

Pay poll shows easing of pursestrings According to what our members tell us, almost two-thirds of businesses plan to give staff a pay rise this year of between one and three per cent. Sixty-five per cent of businesses responding to a short poll earlier this year told the Chamber that they would award a pay rise during 2017 of either 1-2% or 2-3%. The figure is up slightly from last, when it was 60%. As part of an annual activity conducted with the Bank of England, the Chamber invites members to answer a short poll in January/ February on pay awards, labour costs and factors affecting growth. The average figure for the pay settlements is just above 2%. Fewer firms than last year are giving no pay rise at all (down from 25% to 17%), while there are the rare responses that stand out, such as the one company boosting pay by 7%. More than 40% of firms expect costs to increase significantly during this year. The main factors likely to affect growth are expected to be inflation, non-labour input costs (tax, insurance etc.), pensions and national living wage. The Chamber works closely with the Bank of England on this and other issues, such as the Quarterly Economic Survey, while the Bank’s agents for Yorkshire address the Leadership Groups on a regular basis.

West & North Yorkshire Business

READ THE REPORT ONLINE http://chmbr.co/41

A WATERFRONT CITY? MARCH 2017

West & North Yorkshire Chamber of Commerce British Chambers of Commerce Accredited

REGENERATION 21

Waterfront renaissance

Once considered to be a dumping ground for commercial waste, Leeds waterfront is undergoing a renaissance that will support the city’s aspirations for growth and success. The quality of public realm in the area and the original Victorian buildings is now being appreciated and assigned economic value. Despite this recognition, parts of the waterfront remain cut off or underutilised, in turn creating areas populated by anti-social activity, environmental disorder and neglect; but this is about to change, thanks in part to the Chamber’s contribution. A report put together by the Chamber and backed by local stakeholders is to act as a rallying call to help bring new life to the waterfront and realise its full potential.

In the report, the Chamber is calling for a focus on three key areas: Accessibility, improving movement around the waterfront Attraction, addressing environmental, safety and cleanliness issues Activity which animates the waterfront and enhances its popularity. The report suggests several recommendations for action, including both ‘quick wins’ and long-term improvements. These include an immediate clean-up of ‘grot spots’, funding for a stewardship programme, and an activities and events programme.

“The waterfront should be an immense source of pride for the city, which in turn will create increased commercial opportunities.”

Gerald Jennings, Leeds Chamber President, said: “As the city centre extends southwards, the former southern boundary of the river moves into the centre; this presents huge opportunities to make more of the Waterfront District. In March 2016, the Chamber had identified 41 development opportunities within the core city centre within a 15 minute walk of the proposed Yorkshire Hub. A significant proportion of these would benefit from improved accessibility along Leeds Waterfront.” The report includes examples of what has happened in other cities, including Birmingham, Bristol and Sheffield. It was written by various business experts and other key organisations, and will be used to help guide and lobby decision-makers as more is done to change the face of Leeds.

West & North Yorkshire Business

22 REPRESENTATION

Stand up for your business Roger takes the reins Roger Thompson of BHP Clough & Company Chartered Accountants has succeeded Yorkshire Bank’s Andy Davidson as Chairman of Bradford Professionals’ Network. The group meets quarterly for the banking, legal, finance and insurance sectors. It was founded by Bradford Council to improve engagement and communication between those sectors and its staff. Roger said: “The network is a good forum that succeeds in several ways. It facilitates a better understanding between the Council and the sectors represented. Speakers will be rigorously questioned but also welcomed and valued for the insights they provide. I’m looking forward to help delivering more successful events for the network.”

Are you a business leader who wants to influence decisions affecting your area and business? Have you thought about standing for election to one of the Chamber’s Leadership Groups? Elections will be held in July and applications are needed by 9 June (York & North Yorkshire) or 12 June (Leeds). The Leeds and Y&NY groups meet quarterly; Bradford has seven meetings a year. The groups meet with the likes of Bank of England representatives, Council Leaders and other senior decision-makers and have several purposes.

Roger is a Partner with BHP and heads up the audit department. He has been with the firm since 1981 and is a past president of Bradford Society of Chartered Accountants.

• Decide Chamber policy, through discussing initiatives from councils, government, and others • Feed information into the group from members’ own organisations and sectors • Identify local needs arising out of group discussions, e.g. transport, planning, skills

Pictured: Andy (left) and Roger (right), with Naylor Wintersgill’s Chris Gumbley and Alan Wintersgill.

For more information call 08455 240 240

Policy groups – Who’s heading what? To assist the gathering of views, sharing of concerns, and influencing of decision-makers, the Chamber has various policy groups, all headed up by members, who give up their time to help ensure the Chamber is the ‘voice of business’.

The West & North Yorkshire Chamber Board is chaired by Stephen Wright, of the Thorite Group. Thank you to the people leading those groups, and to all members sitting on them.

Bradford

Leeds

York

Leadership Group

York & North Yorkshire Leadership Group

Andy Caton, Bradford President

Gerald Jennings, Leeds President

Ed Everard

Property Forum

Allan Booth, Rance Booth Smith

Jeff Pearey, JLL

Eamonn Keogh, O’Neill Associates

Local Affairs Committee

Professionals’ Network

West & North Yorkshire Transport Group

Mike Martin, TL Dallas

Paula Dillon, Bond Dickinson

Sara Gilmore, Addleshaw Goddard

Professionals’ Network

Manufacturing Alliance

The Planning Group

Roger Thompson, BHP Clough & Company

Graham Cooper, Agfa

Amanda Beresford, Shulmans

Manufacturing Alliance

Brexit Advisory Group

Stephen Wright, Thorite Group

Andrew Latchmore, Shulmans

West & North Yorkshire Business

ENERGY 23

power, less landfill The Chamber has written to government appealing for a planning application currently on hold to be allowed to proceed. A proposal to create an ‘energy-from-waste’ plant at Marley, near Keighley, has been paused due to a local MP calling for a review. The scheme was recommended for approval by Bradford’s planning committee but protesters fear emissions may be damaging, and oppose visual changes to the local landscape. The site, a former gas works, still allocated for commercial development, would see £135-150 million investment, would divert waste from landfill and create both temporary and permanent jobs. Permission was initially granted in 2014, and the developer announced their intention to commence work last October. The Chamber letter says “We do not believe that…there are grounds to call in the application. In fact, doing so would have a damaging impact on economic growth. The scheme sees a brownfield site brought back into use… is highly sustainable…and contributes towards reducing reliance on fossil fuels."

Neither the Environment Agency (EA) nor Public Health England – both statutory consultees for a scheme of this kind – have raised any objections to the scheme. However, such a facility needs an operating permit from the EA and, at the time of writing, this has not yet been requested. The permit assures that there is no significant pollution or harm to people’s health. In Leeds, last year, a similar development opened on the outskirts of the city. The £140 million incinerator at Cross Green will burn up to 150,000 tonnes of landfill waste a year. At 42m (138ft) it is believed to be one of the tallest timber buildings in Europe. Leeds Council has said that the £555 million cost of building and running it over 25 years will be £200 million less than it would have cost in landfill taxes. The council describes the incinerator, which employs more than 70 people, as a long-term solution to waste going to landfill, although 300 objections were received during the planning process. Local MP Kris Hopkins, after duly seeking reassurances from Bradford Council, has said he supports the scheme due to job creation, less need for landfill and the additional inward investment. A protest march against the plant took place in Keighley last month.

West & North Yorkshire Business

24 CONNECTING YORKSHIRE

There is

something

brewing across the Pennines

From fresh coffee to new trains, intercity train company TransPennine Express is on a mission to transform the customer experience. Whether travelling to a meeting in Leeds, en route to Scarborough for fish and chips, or off to see a show in Hull, your journey will have everything you need.

Kathryn Oâ&#x20AC;&#x2122;Brien Customer Experience Director TransPennine Express

West & North Yorkshire Business

26 CONNECTING YORKSHIRE

Onfortrack future investment A year ago, the new TransPennine Express (TPE) franchise began with a promise to ‘Take the North Further’ supported by a £500 million investment. So, what has happened since then? In the last 12 months, substantial changes have been made from the installation of free Wi-Fi at all 19 TPE staffed stations to improved catering. These changes are something that brings a smile to the face of Customer Experience Director, Kathryn O’Brien: “Catering is now available on-board our trains, seven days a week. We are also working with local businesses to offer much-loved Northern grub, from Yorkshire crisps to hand-made Lottie Shaw’s flapjack made round the corner in Elland. “All this delicious food is complemented by fresh, proper coffee which is available in both first and standard class.” Huddersfield railway station has benefited from a £500,000 upgrade in new waiting shelters, 54 space cycle rack, improved car park lighting and an elegant first class lounge. The station was also the location for a new customer forum, a new initiative introduced to harness valuable customer feedback.

The company have launched ‘Delay Repay’, a simpler way for customers to claim compensation when things go wrong, and their journey is delayed by 30 minutes or more, something the company and its staff actively promote. A new website gives customers access to enhanced information via the company’s app, which features a doorto-door journey planner. Season ticket holders can also store tickets on their phone. New ticket machines at places like Huddersfiled and Dewsbury allow for better-integrated bus and rail travel around West Yorkshire. All customer-facing colleagues have received accredited training to provide high levels of service. However, what else can customers in West Yorkshire expect going forward? “More seats, new services and brand new trains,” comments Kathryn. “We have signed deals for three new fleets, and production has already started. Delivery will begin in 2018. Each train features modern interiors and power sockets plus USB ports at every seat.

“These trains along with timetable improvements will create a 69% increase of seats available into Leeds; six trains an hour between Leeds and Manchester means more than 100 trains per day between the two cities. There will be two services an hour in both directions to Newcastle along with a 20 minute service between Huddersfield and Dewsbury. A direct train will also be reinstated between Dewsbury and Manchester Airport.”

Over the next three and a half years, 220 new carriages will provide 13 million more seats per year for customers. “Whether travelling to work, for business or leisure, the better connectivity and high level of comfort gives people a genuine alternative to congested roads and the stress of car travel. The customer experience will be transformed, and each train will offer free Wi-Fi as well as on-board media servers allowing people to stream the latest films, news and TV shows.”

In fact, by 2020, 72% of all TPE’s fleet will consist of new, top-of-the-range trains; but what about the rest?

To allow for this to happen, both the vehicle’s interior and exterior will be transformed with the latter refurbishment taking place right around the corner in York. No half measures are being taken, and more than £27 million is being invested in the renovation project which will deliver new seating, carpets and plug sockets at every pair of seats, allowing customers to stay fully charged when on the go. Free Wi-Fi will also feature, coupled with the same on-board entertainment system found on the new trains, meaning no-one will miss out on an opportunity to catch up on their favourite show.

“More seats, new services and brand new trains.”

“2017 marks the start of our Class 185 refurbishment programme which will see all of our existing, modern trains revamped to ‘like-new’ standard,” said Kathryn.

“This is important as we want all our customers to experience the same high level of quality when travelling on all our trains,” comments Kathryn, who recognises that an improved travel experience and high-quality travel experience is vital when it comes to supporting connectivity and growth across the North of England.

“We have a big responsibility,” states Kathryn. “We connect towns and cities; we transport people to schools, shops, university lectures, meetings, hospitals appointments, business deals and to see loved ones. It is important we get this right, and for me, that is through providing a world-class service.”

For more information visit www.tpexpress.co.uk

West & North Yorkshire Business

28 QUARTERLY ECONOMIC RESULTS

66%

Do not employ people from the EU

RECRUITING

50%

90%

FULL TIME

40%

22%

DECREASE

Recruitment, looking for staff

INCREASE

UK sales in last quarter

SKILLED TECHNICAL

52%

42% PROFESSIONAL MANAGERIAL

INCREASE

40%

19%

Recruitment

Export sales

DECREASE

West & North Yorkshire Business

BRITISH CHAMBERS’ COMMENTARY 29 Observing economic trends

Digital strategy

The British Chambers of Commerce carries out frequent economic forecasts and modelling. Its monthly economic review is available online on our website. The Chamber’s Quarterly Economic Survey (see opposite) plays a big part of the national results fed into the Bank of England, among others. Below are some recent facts and figures produced by BCC, plus statements on current and topical policy affairs.

Commenting on the publication of the government’s Digital Strategy, Marcus Mason, Head of Business, Education and Skills at the British Chambers of Commerce (BCC), said:

On inflation and public sector finances: “With inflation now surpassing the 2% target for the first time since 2013, there is further confirmation that UK price growth is firmly on an upward trajectory. The decline in the value of Sterling, together with rising oil and other commodity prices, is likely to maintain the upward pressure on prices. We forecast that inflation will remain persistently above the Bank’s 2% target over the near term, peaking at close to 3% in the second half of 2018.”

On interest rates: “The decision to keep rates on hold was expected, (but) there was a surprising shift in the committee’s voting pattern, with one member voting for a rise. This partly reflects the fact that the Monetary Policy Committee are facing a more challenging period, with inflation likely to move materially above the 2% target in coming months. If US monetary policy continues to tighten, it may weigh on UK rate decisions by increasing downward pressure on Sterling, pushing price growth higher.”

On the triggering of Article 50: "Now negotiations are to begin, businesses and their trading partners in Europe want answers to practical questions, not political posturing. A pragmatic and grown-up dialogue on real-world issues, rather than verbal volleys between London and Brussels, would give firms greater confidence over the next two years. Businesses would like to see an effort to secure simultaneous exit and trade talks. Concluding exit and trade negotiations at the same time would moderate adjustment costs for UK businesses, and enable trade between UK and EU firms to continue with less disruption.” From BCC’s Monthly Economic Review (March) Manufacturing output strengthens • output rose by 1.2%, up from the previous estimate of 0.7% • total industrial output increased by 0.3%, up from the previous estimate of zero growth • construction output rose by 0.2%, up from the previous estimate of 0.1%. However, the service sector remains the main driver of GDP growth with output growing by 0.8% and accounting for 80% of growth. Inflation also picking up elsewhere • Eurozone inflation was 2.0% in February, the highest rate since January 2013 • Inflation is now above the European Central Bank's target of just below 2% for the first time in four years • Across the Eurozone, inflation is currently highest in Belgium (3.1%) and lowest in Ireland (0.2%) • US inflation at its highest rate since February 2013, at 0.6%. • Higher fuel and other commodity prices are increasing inflationary pressures across other western economies.

“The UK is still some way behind delivering access to a world-class digital infrastructure to businesses in all parts of the country.” “The roll-out of superfast broadband needs to focus on new and existing business parks as their lack of connectivity remains a huge concern, and rectifying this would go some way to boosting business confidence. “This strategy needs to have a focus on urgently addressing poor mobile coverage, which is particularly important for the businesses in rural areas, as our members confirm they struggle to get access to a stable mobile service. Commitments should be taken to provide better access to information and increase coverage, and to ensure mobile operators offer a suitable service. “Businesses will appreciate the commitment to developing digital skills, which can help boost productivity. A thriving digital economy however, needs to be underpinned by a pragmatic immigration system which allows firms to access the high and low skilled workers they need, where there are local labour shortages. “We would welcome the opportunity to engage with the Business Connectivity Forum, and ensure the specific connectivity needs and interests of the UK’s business communities are represented.”

West & North Yorkshire Business

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West & North Yorkshire Business

CASE STUDY 31

Brian cheers enterprise fund Bar venture boosted after start up business funding Brian Simpson has long been at the forefront of Northallerton’s bar scene. In 1994 he converted a furniture store to create the Tanner Hop, which is still a successful business trading as The Tithe Bar, and in 1999 he took on the Station Hotel. Brian then moved overseas before returning to open his latest venture The Little Tanner. Nestled in an alleyway off the high street the Little Tanner opens into bustling bar featuring live music from local bands and a wide selection of real ales. Brian was able to open The Little Tanner after he was pointed towards a Start-Up Loan from the Business Enterprise Fund. Investment Manager Julie Micklethwaite saw the potential in Brian’s venture. “He clearly knew the industry and the area very well. Often small businesses need that financial boost to help get the ball rolling,” Julie said.

Brian is proud to remain independent from breweries, allowing him to stock the best local beers. “There’s a huge choice when it comes to local beer. From where we are I can pull in beers from Teesside, York and Ripon easily. We also received a commendation from CAMRA which I’m delighted at.” Brian said. During the summer months, the bar draws in a constant flow of customers who enjoy the outdoor seating while in the winter the bar assumes a place as a cosy hideaway. “It can be non-stop on the weekends; we’re one of the busiest places in town. I have three staff to run alongside me and my wife.” Looking forward, Brian hopes to offer authentic Thai street food thanks his wife. He also has an eye out for a potential second bar. “Julie’s been excellent and was very quick to respond. We may come back again soon if an opportunity comes up for another place!”

“Often small businesses need that financial boost to help get the ball rolling.” Julie Micklethwaite Investment Manager Business Enterprise Fund

West & North Yorkshire Business

32 MANUFACTURING

ce lian r l A ring e inne u t c ufa into th ost n a e M limpse the m h t f rs o rare g , one of port. e b a Mem given Ginetta motors e wer ings of eams in k wor vative t inno

West & North Yorkshire Business

Lap factory of the

Tucked away on the outskirts of Garforth, ten miles east of Leeds, on an unassuming industrial estate lies Ginetta, one of UK motorsport’s most exciting manufacturers. It was here at their production facility that the members of the Leeds Manufacturing Alliance were allowed to see the inner workings of a world-class race team. The visit was led by Ginetta’s technical director, Ewan Baldry and the team's design/race engineer Peter Smith. Speaking with Ewan, we heard why opening the doors to the Alliance is important for the team. “The key benefit of having the Manufacturing Alliance at our facility is the opportunity to network. We are all in business in one way or another. To share our work and our processes with them, and in turn for them to share what they do with us, provides an opportunity for increased understanding and paves the way for future collaboration.” The first part of the visit began with a slick promotional reel showing the success of the team on the world stage as well as highlighting why factory tours are integral for both Ginetta and the visiting companies.

Peter Smith Design / Race Engineer Ginetta

This introductory presentation to the company gives gave an incredible insight into one of the UK’s leading race car manufacturers. Right from the outset, Ginetta quickly established itself as a pedigree manufacturer of race and road cars. Founded in 1958 it earned a reputation for producing high-quality vehicles, but it was only after its 2005 acquisition by Lawrence Tomlinson that it truly gained its reputation as one of the most renowned British heritage race car brands.

“The key benefit of having the Manufacturing Alliance visit our facility is the opportunity to network.”

“Motorsport is generally driven through sponsorship, corporate hospitality and technical partnerships. At Ginetta, we have plenty of opportunities for businesses to join in. Companies can use it as an opportunity to promote their products and services but also take customers away from the typical business environment.”

What makes Ginetta stand out is that each and every car is produced at their base in Garforth. This 75,000 sq ft stateof-the-art facility is the beating heart of Ginetta. The team is comprised of some of the UK and Europe’s brightest engineering and manufacturing talent helping to produce the iconic cars. Walking around the various departments of the facility, the level of skill and innovation on display is breath-taking. From electrical to bodywork and right through to design, Ginetta operates with all the fine-tuned precision of one of their flagship G57-P2s.

As the tour winds wound to a close, the visitors from the Manufacturing Alliance are were treated to a glimpse of plans for a future project that the team from Ginetta were understandably excited about, but keen to keep under wraps. We look forward to hearing all about it in due course. For more information on the Leeds Manufacturing Alliance contact lma@wnychamber.co.uk

West & North Yorkshire Business

“It’s amazing to see such prestigious manufacturers based in Yorkshire Visiting the wide variety of manufacturers around the Yorkshire region is a brilliant way to get an alternative perspective on such a diverse industry.” Beverley A Powles HR & QSHE Manager Specialised Covers

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West & North Yorkshire Business

INTERNATIONAL CASE STUDY 37

A duty to

save

An ATA Carnet issued by overseas trade specialist, Chamber International, has saved £6,925 in import duty for a national art gallery, Tate, in London. Tate required the ATA Carnet for temporarily exporting film-making equipment with two film-makers sent overseas to make a documentary about celebrated contemporary Lebanese artist, Marwan Rechmaoui at his home in Beirut, Lebanon. Marwan Rechmaoui’s work deals with urban development and social history, and his Beirut Caoutchouc is a large black rubber floor mat in the shape of the city which is displayed at Tate Modern. The two film-makers were Mike Tamman and Owynne Dawkins, from the London-based M.O.D. Collective, whose equipment included cameras, lighting, lenses and sound equipment. Tate’s production assistant, Elizabeth Robert, says: “Mike and Owynne were in Beirut for five nights, making the film with Marwan who showed them around the city. Tate’s goal is to promote public understanding and enjoyment of British, modern and contemporary art. Making films about artists from all around the world helps develop cultural dialogue internationally.

“An ATA Carnet avoided having equipment taken at customs. The cost savings achieved by obtaining an ATA Carnet through Chamber International were very beneficial.”

“The Marwan Rechmaoui documentary is part of the “TateShots” film series. These educational films aim to feature art and artists in Tate’s collection in a thoughtful and compelling way. The documentary is destined for online publishing and in-gallery screening.

West & North Yorkshire Business

38 EXPORT EXPERT

Risks reduced in Chinese business practices An alternative, simpler way for Western companies to begin operations in China is attracting more UK businesses, Chamber International’s, China affairs associate says. Matthew Grandage spent two weeks there in February representing a UK manufacturing company in meetings with potential customers and their distributors. During his visit, he witnessed how tighter controls are changing how Western companies recruit. He adds: “In the past, some have tried to employ local staff without a contract or business registration, to avoid dealing with China’s complex tax and benefits systems.

“China is right to crack down on such practice, and will impose hefty fines on foreign companies who abuse the system.” Matthew reports that more Western companies are now taking advantage of pre-company services offered by specialist providers. These allow Western companies to operate in China until they are ready to establish a full business registration, without the risks of entering into a joint-venture arrangement. Recruitment, bureaucracy, accounting, payroll and tax are all handled by the service provider, simplifying things considerably for the company. “It is a great option for small businesses who cannot afford to rent offices, learn the details of Chinese employment and tax law, and so on.”

“We are looking at exporting to the US and Europe. There is a market out there and I’d like to think that in five years’ exports will account for around 30 per cent of our sales.” L-R: Gary Conway, Sales and Marketing Director and David Attia, Senior Associate

West & North Yorkshire Business

INTERNATIONAL 39

Brewer sets targets on export market A North Yorkshire craft brewery is set to start exporting after achieving UK wide sales for its award-winning range of beers. York Brewery, a regional brewer based at Toft Green, York, is working with overseas trade specialist, Chamber International, to help launch its ales into overseas markets where British independent beers are becoming increasingly popular. Founded in 1996, the brewery has seen its beers, including Yorkshire Terrier, Centurion’s Ghost and Otherside IPA, gain UK wide

recognition as regional guest ales through brewers and distributors such as Carlsberg, H.B Clark and Heineken alongside multiple national supermarket chains. York Brewery sales and marketing director, Gary Conway, previously UK and Ireland general manager for Corona, says: “We focus on brewing very high quality beers. Our national sales have led to enquiries from overseas and we aim to start exporting in 2017. We have increased sales year on year and it has always been part of our strategy to grow the business.

“We are still in the very early stages but are already looking at the US, Scandinavia, Belgium and other European countries and have started talks with some importers. There is a market out there and I’d like to think that in five years’ exports will account for around 30 per cent of our sales. “We view Chamber International as an important external department and plan to use its expertise and contacts to get us started and then open the door to wider support. We are very pleased to be working with them.”

West & North Yorkshire Business

40 CASE STUDY

Extending students’ knowledge The Hair Extension Training Academy Ltd. offers groundbreaking Hair Extension courses in 10 different techniques as well as providing a Hair Extension service to the public. Melanie Kirk, Managing Director, initially approached West and North Yorkshire Chamber for help in finding new markets for the training packages abroad. Through Enterprise Europe Network, Melanie was able to have a free company profile published to find potential customers in over 60 countries around the world in the search for new business.

Melanie Kirk Managing Director The Hair Extension Training Academy Ltd

Through Bradford and Airedale Manufacturing Alliance, Melanie was introduced to Dr John Steele, Business Partnerships Centre Manager at the University of Bradford, to see if their materials department could help design prototypes. Dr Steele was able to offer Melanie two students, Darnell Asobie and Jaikar Singh, through a Knowledge Transfer Partnership, to work exclusively on developing the new nano-rings and over time, the project expanded to include the development of new methods and equipment to fit the rings, potentially revolutionising hair extensions treatments. As part of the process, it was agreed that the students would spend a day at the training academy, learning how the nano-rings were fitted. The project continues with new prototypes, in new materials, currently being developed. The University of Bradford is also helping with any attaching intellectual property, manufacturing design and packaging design, the intention being to bring these revolutionary products to market shortly.

As part of on-going discussions, Melanie explained that many hair extension installations involved using nano-rings to attach human hair to the client’s existing hair. Made of zinc and silicone, these rings were not hypo-allergenic and sometimes caused problems with users. Melanie’s dream was to develop and produce a new type of nano-ring which would be hypo-allergenic but had no idea where to start.

Finally, the last words go to Melanie, “Working alongside Guy Foster at the Chamber has by far exceeded my initial expectations. Guy has shown tremendous support and guidance over the past few months with regards to my invention and in support of moving THETA forward. His experience and knowledge is invaluable and I have formed some great relationships with people within Bradford University who in turn have assisted with the growth and manifestation of new ideas I have had.

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West & North Yorkshire Business

42 SPOTLIGHT

Set the

stage for success Amplitudeâ&#x20AC;&#x2122;s pioneering MD discusses setting the stage for UK expansion at the Leeds Chamber Annual Dinner.

West & North Yorkshire Business

44 SPOTLIGHT It took just two years for Amplitude’s Vicky Hobson to rise through the ranks from business administrator to Managing Director. The challenges do not stop here, though, for the innovative audio-visual company as their MD lays out their strategy. One of the first things Vicky wants to get across to us is the transition that the company has gone through, and not only her journey within Amplitude. “We have come a long way from a small consultancy based in Halifax to where we are now, as one of the region’s most rounded audiovisual solutions.” We meet up with Amplitude’s MD in the middle of set-up for the Leeds Annual Dinner, at the iconic Royal Armouries on the city’s waterfront. The backdrop of military history seems apt for a team that co-ordinates its event set-ups with such precision. As we talk, regiments of technicians and sound engineers are transforming the room ready for the evening’s event. The set-up is not unfamiliar territory for them, as they have done this time and again for organisations up and down the country, since the company’s inception back in 1990. “When I joined Amplitude in 2014, the position was only supposed to be temporary as I’d only planned on being here for two weeks.” Vicky’s passion for the role becomes clear: “I think it is the variety in the work we do, the different locations, the challenges and people we work with that I find so interesting. Having

worked my way up from receptionist through various roles, I feel comfortable in my knowledge of not only the company, but our customer.” The conversation turns to the future of the business, and once again the importance of digital development is put under the spotlight. “We have a pretty comprehensive digital solution that ranges from the supply of interactive technology and digital registration to providing secure Wi-Fi networks. We want to grow this offering though, and have been working hard on developing bespoke digital solutions for our customers. Currently in development is digital registration, live voting, and interactive feedback.” “Keeping up to date with advancements in technology and staying ahead of the curve is behind a lot of the success we have had as well as being crucial for us going forward.” Vicky’s determination to stay one step ahead of the competition in a burgeoning digital market is something that helped her up the managerial ladder to managing director when the company restructured in 2016. What is certain when hearing Vicky’s plan for the coming months and years, is the commitment to building on their success by investing in people and products. “The future of the audio-visual industry holds some very exciting challenges. However, we feel events are one of, if not the most complete and rounded marketing solutions available for any company.

“ Keeping up to date with advancements in technology and staying ahead of the curve is behind a lot of the success we have had.”

As well as the one-on-one interaction, events provide the perfect cross-over for digital marketing and are a great way for incorporating various aspects of your marketing strategy without limiting another. Staying ahead of the curve is challenging. However, we are confident our investment plan will be what keeps us at the forefront of the audio-visual industry.” Vicky outlines continued success requires a national strategy to expand the customer base. “We have a great hub here in Bradford, but our work takes us the length and breadth of the country so, for us, the next step is to attain an office and warehouse in London to better cater to the needs of our clients.” With our brief conversation coming to a close, it is striking how quickly the Amplitude team has transformed what was an empty event space into a vibrant arena ready for the evening’s festivities (the Leeds Chamber dinner, if you recall). So with the stage set and everything in place, it seems Amplitude’s future under the helm of their pioneering new MD will certainly be eventful.

Vicky Hobson Managing Director Amplitude

Your

vision our passion

West & North Yorkshire Business

46 LEEDS ANNUAL DINNER Transport and devolution were key talking points for the speakers at the Leeds Chamber annual dinner. Attendees from the Leeds business community packed into the iconic Royal Armouries on the banks of the river Aire to hear from Transport Secretary Chris Grayling as well as Leeds Chamber President Gerald Jennings. Chris Grayling, a leading leave campaigner, last summer pledged to deliver on the government’s schemes that will support Northern devolution and, therefore, independence from the capital. He also acknowledged the lobbying work underway to secure Bradford a place on the trans-Pennine high-speed rail line proposal. President Gerald Jennings promised to hold the minister and Theresa May’s government to account, saying that businesses are now increasingly frustrated at the lack of progress on devolution. Skills shortages and, inevitably, Brexit, were also covered in the President’s speech. Gerald thanked members for their support during the campaign to align the proposed HS2 station with the existing one, leading to a national award. Those in attendance raised a total of £2,188 for the Leeds Community Foundation.

West & North Yorkshire Business

Rt Hon Chris Grayling Secretary of State for Transport

Paul Sinha

Leeds Chamber President Gerald Jennings

West & North Yorkshire Business

48 FINANCE CASE STUDY

The heat is on

National retailers are being warmed up to working with a pair of Skipton entrepreneurs as an initial loan has helped to get a new business well-connected. An entrepreneurial duo has put their buying power to work by forming their own business. Seasoned buyers Paul Johnson and Andrew Smith formed Crimson Bear, a firm that sources high-end radiators and heating solutions for the home from across the world. Paul and Andrew planted the business on the premises of a freight company in Cross Hills, near Skipton. The space was chosen for the on-site warehouse facilities and flexibility for the growing business. With a wealth of knowledge and contacts in the industry, the pair approached the Business Enterprise Fund (BEF) where Investment Manager John Hall arranged finance for initial stock purchases. Paul’s career as a buyer in the trade and home improvement industry allowed him to see a gap in the market for high quality and unique radiators for the home.

“You need to know the people and acquire the skills. From there you need to keep the business flexible and constantly ask the customer what they want.”

After persistence in connecting with large players in the market, the Crimson Bear name has gained traction and works closely with B&Q and Victoria Plum bathrooms, supplying part of their range.

With positive retailer feedback from their range and growing sales, Paul and Andrew, with their three existing employees felt the strain of growing demand. In response, they employed apprentices, Teona Gott and Stacy Black under Office Manager Joanna Johnson. “We don’t know what we would have done without them,” Andrew said. “We also see the value it brings to them, getting to know the ins and outs of the business and visiting suppliers, as well as dealing with customers daily.”

“Paul and Andrew’s expertise has created a tremendous business,” said John. “Their growth so far has exceeded expectation, and I would expect their business to continue to strengthen and develop in the years ahead.” “The initial cash from BEF and the support given by John was a springboard for us, we don’t know how we would have got here without it,” said Paul.

Do you wish that lenders believed in your business as much as you do? Are your business dreams being restricted by a lack of funding? At the Business Enterprise Fund, we will look at your business potential from more than on e

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Our experienced team are all local people, and we are happy to meet and talk through your plans for growth. Last year we helped almost 400

local businesses to expand.

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So whether you are growing sales to clients in Bradford or Brisbane, Middlesbrough or Melbourne, if you need to talk about finance call your local business loan specialists now.

Call us today on 0800 080 3145 or apply for a loan direct at www.befund.org

Helping Fund UK Business

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50 PROFILE

The driving force behind Britain’s motorway service areas Extra MSA Group, one of the UK’s leading investment owners and operators of ‘new concept’ Motorway Service Areas (MSAs), are set to develop and operate M1 J45 Leeds Skelton Lake Services, as now granted Planning Permission by Leeds City Council 23 December. The £50 million project is a significant investment into East Leeds and will deliver a range of benefits to the wider City Region. Work is targeted to start on site in Q3 this year, with the development then fully completed and operational by Autumn 2018. Leeds Skelton Lake Services will change perceptions of how MSAs can look and operate. Combining a high-quality offer with ground-breaking design, Leeds will be home to an outstanding new concept facility that the City Region can be proud of. As well satisfying a road safety need at this location on the Motorway Network, Leeds Skelton Lake Services will support the City Region’s economic growth. The site forms part of a strategic key-gateway to the Leeds City Region Enterprise Zone and will help attract other investors and occupiers to the surrounding area.

Extra MSA Group Investment owners and operators of new concept Motorway Service Areas www.leedsskeltonlakeservices.co.uk

During the construction phase there will be 400 new employment opportunities, and once fully operational, Leeds Skelton Lake Services will support the equivalent of 300 permanent full-time positions. Recruitment will be focused on the East Leeds area, and Extra MSA Group is developing an apprenticeship scheme to run in partnership with local schools and colleges.

You can find out more about the development at www.leedsskeltonlakeservices.co.uk

West & North Yorkshire Business

PROFILE 51

Heathrow, the UK’s hub airport, is home to more than 80 airlines which connect UK manufacturers and exporters to more than 190 destinations worldwide.

The Government recently announced its support for a new runway at Heathrow as its preferred option – paving the way for expansion, which will connect Britain to 40 new destinations, create up to £211 billion in economic benefits across the UK, and see our cargo capacity doubled.

Every year Heathrow welcomes over 70 million passengers with a commitment to giving passengers the best airport service in the world by making every journey better.

The first milestone for Heathrow expansion delivery has been reached with the UK Government’s draft National Policy Statement now being consulted on.

Following an investment of more than £12 billion over the past 10 years, passengers have voted Heathrow as Skytrax’s ‘Best Airport in Western Europe’ and “World’s Best Airport for Shopping”, while Terminal 5 has won “World’s Best Airport Terminal’ for five years in a row.

Stay up to date with the latest Heathrow news on Twitter via @yourHeathrow

British businesses connect to the world’s established and emerging markets via Heathrow, driving the economy. Heathrow is also Britain’s most important port, carrying more freight by value than all other UK airports combined.

To show your support for Heathrow expansion in minutes, please respond to the consultation using our easy response submission tool at Heathrow.com/NPSConsultationresponse

Last year, 29% of all non-EU exports were transported via the UK’s only hub airport. By weight, 1.5 million tonnes of cargo travels via the airport annually – that’s equivalent to 118,000 London buses, 7,500 Angels of the North or nearly 30 fully-loaded Queen Elizabeth II ocean liners. In today’s global economy, our success is Britain’s success.

Heathrow communityrelations@heathrow.com http://your.heathrow.com @yourHeathrow

West & North Yorkshire Business

52 MANUFACTURING PROFILE

Automatic

people for the

Bradford-based Thorite, the UKâ&#x20AC;&#x2122;s leading supplier of compressed air, pneumatic and process products, has been involved with the supply of pneumatic automation and process control products for more than 60 years. During that time Thorite has provided advice and solutions to enable many of the UKâ&#x20AC;&#x2122;s industrial companies to overcome serious manufacturing problems, save money and increase production through the use of low-cost automation control products and systems. The 60s, 70s and 80s saw a steady development of the use of basic pneumatic control for providing industrial automation in manufacturing, ranging from car production to biscuit baking. Whenever something needed to be moved quickly and easily without human intervention, then pneumatics had the answer. The actuators did the physical work, replacing repetitive manual tasks such as pushing, pulling, clamping and ejecting products.

A popular application where low-cost automation proved beneficial was in applications where a hole or holes needed to be drilled. By replacing the old style manual pillar drill with a pneumatic auto feed drill, the speed of the process could be increased substantially while at the same time reducing the fatigue and health risks to the operator. What followed was probably the greatest period of growth for factory automation, and a whole new supply industry sprang up around the development of automation - and Thorite was at the forefront. Industrial automation had become the norm, and almost every factory had some form of pneumatic.

West & North Yorkshire Business

54 MANUFACTURING PROFILE

Smart machines A new concept of automation technology uses ‘Smart Machine’ manufacturing methods control aiding efficiency and increasing productivity and profitability. To support this growth and help customers cope with the new technology, Thorite introduced the Thorite Academy Foundation in Pneumatics courses. These courses were and are aimed at teaching factory engineers the fundamentals of pneumatic automation to best equip them for maintaining and fault finding their systems. Automation took another leap forward when electrically actuated pneumatic control valves enabled integration with electrical and electronic control systems. Adoption of control in this manner instantly enabled systems to be integrated with the rapidly developing and powerful world of computers. In time, these were linked to simple preprogrammed logic controllers but the writing was on the wall and as we will see the possibilities for automation through computerisation would become endless. Pneumatic automation has proved itself time and again to be a panacea for industrial growth, yet it is not the be all and end all of the automation. Recent technological developments have seen a rise in the use of electric drive actuators. This type of automation drive has come to the forefront due to a need for much more critical control. Speed, acceleration and precision control are areas where electric actuators excel over their more established pneumatic cousins. Many of today’s manufacturing processes rely on these three criteria more than simple ‘move-the-box’ power that pneumatics provides. Handling and conveying large volumes of small, light products to precise tolerances is what electric drives are about. We must not forget the role that pneumatics can still play and will continue to do so. Thorite has found that in general, the two forms of automation complement each other and provide further means of making automation work for a wider marketplace. So in 60 years, factory automation has developed to enable UK industry to become one of the most efficient and productive workforces in the world. This is not the end of the story. Today there is a new concept growing out of the amalgamation of automation technology and computerisation – Industry 4.0. This new design uses ‘Smart Machine’ manufacturing methods, utilising what is known as ‘The Internet of Things’. In the future, factories will have sophisticated machines and software that will communicate with each other and the products they are producing to optimise production and customization. This is not science fiction; it is science fact; it has already started, and automation technology will take another leap forward. With the recent expansion of their systems division, Thorite is already ensuring that they will remain at the forefront of helping to provide automation that works for everyone.

“Acceleration and precision control are areas where electric actuators excel over their more established pneumatic cousins.”

EPIC AMBITIONS?

The time for AD:VENTURE has arrived To find out how AD:VENTURE can support your business call 0845 524 0210 or email support@ad-venture.org.uk

Supported by the 2014 to 2020 European Regional Development Fund Programme

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56 PROFILE Building on success With 1,600 employees in the UK, working from 14 offices across England, Scotland and Northern Ireland, we support clients across sectors, including on some of the country’s most challenging infrastructure, building and regeneration programmes. Mike Briffett Director, Leeds Office Turner & Townsend

Our work includes many of the industry's highest-profile projects. Current programmes include expansion programmes at Heathrow airport, iconic development with the Shard and world-leading new laboratories for the Francis Crick Institute, all of these in London. Outside the capital, Turner & Townsend is working on developments at Cambridge University, Newcastle University and the National Renewable Energy Centre in Northumberland. Further afield, the firm recently appointed two new directors to grow and expand the business in Ireland. There are also plans to relocate from Dublin’s suburbs into the city centre, to best support clients and partners.

Local and global experience We’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realise their potential, and doing our part to create a prosperous society. From a single quantity surveying partnership in the UK founded in 1946, we have grown to become a worldleading professional services company, with 97 offices around the globe. We draw on our extensive global and industry experience to manage risk while maximising value and performance during the construction and operation of our clients’ assets.

Turner & Townsend An independent professional services company specialising in programme management, project management, cost management and consulting across the real estate, infrastructure and natural resources sectors. 01132 584400 contactus@turntown.com www.turnerandtownsend.com @turnertownsend

Our award winning Leeds office has delivered some of the largest projects and programmes in the region. From working on local hospitals and education facilities, to multidisciplinary sites of Kirkstall Forge and York Central, through to working on the most important infrastructure programmes in the region, we are changing the environment we live in.

“ 2016 saw unprecedented political upheavals across the world and volatility in global commodity prices – and 2017 is set to present new and unexpected challenges to the construction industry. However, the challenges are matched by opportunities. To seize them, the industry must adapt rapidly.”

Leeds Skelton Lake Services M1 Junction 45 A ‘new concept’ motorway service area £50 million investment into Leeds Gateway to the City Region Enterprise Zone

Anticipated opening: Autumn 2018 leedsskeltonlakeservices.co.uk

West & North Yorkshire Business

58 SAFETY FIRST

Bon voyage Travel safety tool for Yorkshire business women With the issues facing women front and centre of discussions both socially and politically the West and North Yorkshire Chamber of Commerce has partnered with global business travel advisors Maiden Voyage to allow the region’s business women access to essential safety advice for future business trips. Women working within the Yorkshire area will now have access to the Chamber to a global network of business professional female travellers from all sectors as well as key tips and advice from global ambassadors. Maiden Voyage’s offering of advice for women travelling at home and abroad, as well as their renowned directory of ‘female-friendly’ hotels, are an invaluable tool for the region’s business women. Chamber chief executive Sandy Needham says of the new partnership, “The Chamber encourages women to grow their businesses, and that often means travelling alone in the UK and abroad. Linking with Maiden Voyage will help business women to have a good experience from tapping into local knowledge and culture to finding suitable places to stay.” Maiden Voyage Membership Co-coordinator, Nicole Nisbett, said: “We at Maiden Voyage recognise the ways in which the Chamber of Commerce supports its members, and are delighted to offer a network for the female travellers of the Chamber. As a business with an integral social aspect, we understand the importance of building connections and are excited to meet the members of the Chamber at future networking events.”

“ The Chamber encourages women to grow their businesses, and that often means travelling alone. Maiden Voyage will help business women have a good experience abroad, by tapping into local knowledge and culture.”

West & North Yorkshire Business

PROFILE 59

2030 masterplan takes flight Leeds Bradford Airport connects the Leeds City Region with the world; flying to 75 direct destinations across 25 countries, alongside offering three hub services to hundreds more. LBA’s ‘route to 2030’ Masterplan will launch this year, guiding the next 15 years of development for the airport for it to deliver the very best customer service. Terminal improvements at LBA are underway land-side and air-side currently, ahead of the summer period. Tony Hallwood, Aviation Development Director at LBA, said: “More than 3.5 million customers fly through Leeds Bradford Airport each year and we take great pride in our excellent on-time performance. We strive to deliver exceptional levels of service for our business and leisure customers.” LBA offers a widening range of domestic and international routes to key marketplaces, enabling businesses across the region to export and connect with clients. Also, the airport is focused on helping to attract international trade and inward investment into the area. By 2023, it is anticipated that 5 million passengers could be travelling to over 100 direct destinations. Investment in the LBA terminal and infrastructure is being made and growth plans, including an economic hub, are central to the airport’s masterplan. It has also been announced that there is potential government funding available to build a parkway station for LBA, creating better surface access to and from the airport.

For more information visit www.leedsbradfordairport.co.uk

LEEDS BRADFORD AIRPORT 0871 288 2288 info@lbia.co.uk www.leedsbradfordairport.co.uk @LBIAirport

West & North Yorkshire Business

60 EVENTS

Property Lunch in Bradford

York Annual Dinner

â&#x20AC;&#x153;One of my first calls when setting up in York was to the Chamber. Without a doubt, the Chamber has introduced us to new local contacts through attending networking events.â&#x20AC;? Neil Coote - Director Lindum Group

Business Lunch in Bradford

West & North Yorkshire Business

EVENTS 61

Leeds MPs Lunch

â&#x20AC;&#x153;We have built our network and made great connections, and on top of that, we have won business all through attending Chamber networking events.â&#x20AC;? Ann Gurnell - Marketing Manager Ideas Group Pure Networking in Leeds

West & North Yorkshire Business

62 EVENTS

Bank of Chamber Events England April Briefing 20 Property Lunch – Post MIPIM 12:00 – 14:00 £36 / £48 Park Plaza, Leeds 27 Pure Networking 07:30 – 09:00 £20 / £30 Dean Court Hotel - York

May

18 May 07:00 – 09:00 £20 / £30 Middletons Hotel, York

International Training Understanding Exporting

9 May – Addleshaw Goddard, Leeds

Export Documentation & Import Procedures 23 May – Addleshaw Goddard, Leeds

Methods of Payment & Letters of Credit 8 June – Santander, Leeds

Understanding Exporting & Incoterms 21 June – Addleshaw Goddard, Leeds

Understanding Incoterms

12 July – Addleshaw Goddard, Leeds

Export Documentation

26 July – Addleshaw Goddard, Leeds

Learning Lunch The Chamber’s Learning Lunches are a fantastic opportunity combine networking and seminar-based learning from a variety of industry experts. 26 April Sales for the non-sales person 12:00 – 14:00 £20 / £30 Bradford Chamber, Bradford 17 May Dealing with difficult people 12:00 – 14:00 £20 / £30 Clarion, Leeds 21 June Networking skills 12:00 – 14:00 £20 / £30 Bradford Chamber, Bradford

Don’t miss out! Book now at http://chmbr.co/2p

03 Business Lunch 12:00 – 14:00 £30 / £42 Merchant Taylor’s Hall, York 04 Pure Networking 07:30 – 09:30 £20 / £30 The Tetley, Leeds 00 HR Forum 08:00 – 10:30 £15 / £30 Squire Patton Boggs, Leeds 12 Transport Lunch 12:00 – 14:00 No charge / £42 Cedar Court, Harrogate 17 Joint Property Forum 17:00 – 19:00 £15 / £30 Addleshaw Goddard, Leeds 24 York Property Lunch – York Central 12:00 – 14:00 £30 / £42 National Railway Museum, York 25 Pure Networking 07:30 – 09:30 £20 / £30 Kala Sangam, Bradford

June

01 Pure Networking 07:30 – 09:30 £20 / £30 Leeds United Football Club, Leeds 05 York Property Forum 17:00 – 19:00 £12 / £18 The Grand hotel & Spa, York 07 Business Lunch 12:00 – 14:00 £30 / £42 Hotel Du Vin, York 14 Pure Networking 07:30 – 09:00 £20 / £30 York Theatre Royal, York 23 Property Lunch 12:00 – 14:00 £30 / £42 Cedar Court Hotel, Bradford 27 Business Lunch 12:00 – 14:00 £30 / £42 The Talbot Hotel, Malton Members’ price / Full price Prices exclude VAT

West & North Yorkshire Business

PROFILE 63 Funding for entrepreneurs Business Enterprise Fund (BEF) area social enterprise that provide finance to small and medium sized businesses when mainstream lenders are unable to help. They deliver loans up to £150,000 and are a delivery partner for the Government’s Start Up Loans programme which helps businesses less than two years old access finance to grow. BEF also manage the Northern Powerhouse Investment Fund’s Microloan Fund for Yorkshire and the North East alongside fellow lender Finance for Enterprise. Founded in 2004, BEF’s mission has been to create and safeguard jobs, particularly in disadvantaged areas. BEF operate across Yorkshire and the North East of England and have lent over £20 million and assisted over 3,000 businesses. BEF offer support to businesses throughout the application process and beyond, connects clients with useful resources and signposts clients to the wider business network to help their business grow. Over the last five years, their lending has contributed over £40 million to the UK economy.

Financing

future the

BUSINESS ENTERPRISE FUND Social enterprise that deliver loans to businesses in Yorkshire and the North East to promote job creation and economic growth. 0800 080 3145 info@befund.org www.befund.org @BE_Fund

Stephen Waud

Director Business Enterprise Fund