Q4
West & North Yorkshire Business
24 PROFILE
Adapting through technology
One of the UK’s top five-star hotels, The Grand, York offers a memorable visit for all. With a variety of services from the welcoming concierge, award-winning cookery school, food and beverage outlets, a spa and eight meeting and event spaces, you are guaranteed to experience true Yorkshire hospitality and elegance in all formats. Situated midway between Edinburgh and London, The Grand is in the heart of one of the UKs most beautiful and historic cities. With attractions such as JORVIK Viking Centre, 13th century-built York Minster, and the iconic medieval City Walls which can be viewed from hotel’s event suites, the hotel truly provides an iconic backdrop for meetings and events. The Grand has a total of seven meeting rooms, which can be expanded to eight when utilising The Cookery School meeting space. With Wi-Fi, plasma screen TVs, airconditioning, and Nespresso coffee machines, the meeting rooms are the ideal comforting space to host your team. A variety of conference packages are available to guests in order to provide a bespoke experience, such as the Day Delegate, Residential, Hybrid and Cookery School packages. Our recent offer, Meetings to Remember, is live this winter in which delegates can choose between three offers: Pick and Mix, team-building Cookery School activities, and preferential accommodation rates. Over the past 18 months, guest communication, innovation, technology, agility and understanding have all been a necessity for The Grand and therefore the team have pivoted their focusses to ensure that the guest experience is equally as five-star whether attending meetings and events in-person or digitally. The hotel understands the importance of bringing people together, whether it is to share company updates, celebrate success, or to plan for the year ahead so it was therefore necessary to adapt in the uncertain times. Hybrid and Virtual Events were introduced in 2020 to support delegates regardless of their situation. Working together with a professional AV team, The Grand can offer a seamless experience that will be memorable for all your guests, whether it be from the comfort of their own home or attending the live event itself. State-of-the-art equipment brings together physical and virtual audiences into one live collaborative experience, a single remote-controlled camera will capture your presenters and feed into the broadcast system so that remote delegates can experience the very same event as those in the room. Full technical support is provided by an experienced onsite technician who will remain on-site for the duration of your event, allowing you to connect with delegates around the globe, in a safe and cost-effective manner. For those who can still travel, hybrid meetings are a perfect alternative to fully remote events. The Grand will take care of the technology; all you need to do is focus on the content. The safety of your delegates is the number one priority, so however you choose to host your event with at York’s most loved hotel, rest assured that you will be in safe hands. With hygiene amenity packs, you can feel secure and relaxed when visiting The Grand.
