BCP News - summer 2021 (C circulation) by BCP Council

Contents

The council’s official Christchurch circulation

magazine

Summer 2021

Summer reading challenge

Spotlight on housing

Respect, protect and enjoy our area, 7 10 things to do in local parks, 15 Festival Coast Live! 20-21

A modern, accessible and accountable council

bcpcouncil.gov.uk BCP NEWS

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Contents

Let’s be proud of Bournemouth, Christchurch and Poole Summer’s here and we’re welcoming everyone back to enjoy all that our outstanding area and local businesses have to offer. We have some 13 million visitors a year, bringing in around £1 billion to the local economy and supporting more than 17,000 jobs directly. Managing peak visitor numbers for the busy season has required significant planning, investment and a multi-agency approach to help everyone protect, respect and enjoy our beaches, town centres, parks and open spaces. This year we are also launching Festival Coast Live! to help our area bounce back. There’s a whole range of fantastic events and activities taking place to help reconnect us all with our communities, restore confidence in our economy and revitalise our retail, hospitality and tourism sectors. As part of the budget set earlier this year, we’re investing in frontline services for cleaner, greener, safer towns and neighbourhoods. This is part of our commitment to bring back pride in our places and tackle issues we know are important to residents. To maintain momentum, we are setting up a Cleaner, Greener, Safer Panel of partners to look at priorities and better use our collective resources. I am determined that we won’t stop until residents really see and feel a notable difference and can feel proud of our area too. In this edition you can also find out about our Big Plan to help Bournemouth, Christchurch and Poole emerge stronger, bolder and confident, so that we are ready for a bright and prosperous future. I wish you and your family a fantastic summer. Cllr Drew Mellor Leader of the Council

4 News updates

10 Waste and recycling

16 Health and wellbeing

6 Cleaner, greener, safer

13 Our Big Plan

22 Local history

Cover image: Southbourne beach.

BCP News is entirely funded by its advertisers. Over 184,000 copies are delivered to homes and collection points in Bournemouth, Christchurch and Poole. BCP News is one magazine with three circulations providing localised advertising. BCP Council and Community Information Services do not accept responsibility for, or endorse, any products or services offered by advertisers. Free, impartial advice is available from the Citizens Advice consumer service on 03454 040506. Ratings for care services can be found online: cqc.org.uk This publication is copyright of BCP Council. Printed on environmentally friendly paper from renewable sources using vegetable-based inks. Recycle this magazine when you have finished with it.

Children and family information

Council contact details

Published by: BCP Council. Registered office - Town Hall, Bourne Avenue, Bournemouth. BH2 6DY. W. bcpcouncil.gov.uk Edited by: Communications and Marketing E. bcpnews@bcpcouncil.gov.uk

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Advertising: Community Information Services T. 01253 885777 E. contact@cispress.com Distribution: report missed magazine deliveries online. W. bcpcouncil.gov.uk/nondelivery Information correct at the time of going to print. However details are subject to change. Visit our website for service updates: bcpcouncil.gov.uk/covid19 BCP NEWS

Quick updates

Multimillion-pound landmark ‘Town Deal’ secured for Boscombe £22.7 million of government funding has been secured as part of the ‘Bournemouth Town Deal’ to turbo charge ambitious regeneration plans for Boscombe. The redevelopment of the Sovereign Shopping Centre to provide a mixed-use neighbourhood, 560 new homes and modern floorspace for the community, business and entertainment sectors is planned. A new street network will replace the outdated road system to prioritise buses, cyclists, and pedestrians over cars. Integral to Boscombe’s renaissance will be a revitalised Royal Arcade, providing much-needed floorspace for small businesses, as well creating a unique destination and space for our creative sectors. Cllr Philip Broadhead, Deputy Council Leader and Portfolio Holder for Regeneration, said: “This landmark deal will not only benefit Bournemouth but the whole BCP area. The external funding will unlock a number of significant regeneration

New cycle and walking routes aim to transform travel

Construction has started on the first sustainable travel routes in the BCP area funded by central government’s Transforming Cities Fund. New protected cycle lanes are being built on both sides of Whitelegg Way, part of a 13km green travel route between Merley and Christchurch. In the Upper Gardens, the shared cycle and footpath is being widened and resurfaced as part of a 14km sustainable travel route running between Bournemouth town centre and Ferndown. Some of the £100m+ investment has also been awarded to 22 local schools for the improvement of ‘trip-end facilities’ such as bike and scooter storage, showers, lockers, repair stands and electric bike chargers; all aimed at encouraging students and staff to cycle, walk or scoot to school. Six sustainable travel routes, totalling 78km, will be built across south east Dorset, giving people healthy, eco-friendly travel choices, especially for shorter journeys. Visit our website to find out more: transformingtravel.info

schemes. From job creation, skills and training, to new homes, and world leading digital connectivity; this is a significant moment for Bournemouth and the wider city region.” Detailed business plans for each project will now be drawn up. Find out more on our website: bcpcouncil.gov.uk/townsfund

Making it easier for you to have your say We have launched a new website detailing the latest council consultation, research and engagement projects. It is a new dedicated place for you to have your say, voice your opinions and share your ideas. Cllr Jane Kelly, Lead Member for Engagement, said: “This new online tool makes it easier for local people to engage with the council and other residents on topics and initiatives of interest, helping to shape council decisions and plans. We are a modern, accessible and accountable council and we want to make Bournemouth, Christchurch and Poole great places to live, learn, work and visit.” You can visit the website to see the latest consultations, take part in surveys, participate in discussion forums and share your ideas. It is quick and easy to register for the site, get involved and play an active role in your local community. Visit: haveyoursay.bcpcouncil.gov.uk

BCP NEWS

Quick updates

Regional accolade for Christchurch leisure centre Two Riversmeet Leisure Complex in Christchurch is emerging triumphant in 2021 with a new accolade, after being named as the South West Leisure Centre of the Year in the Prestige Awards. These awards recognise small and mediumsized businesses that have proven to be the best in their market over the past 12 months. Over the last year, the ‘2RM Team’ have delivered more than 800 online fitness classes with over 150,000 views to date. The lockdown periods have also provided

an opportunity to be able to improve and refurbish all areas of the leisure facility and introduce a range of COVID-19 safety measures. The team work hard to promote happy, active and healthy lifestyles, which is part of the council’s fulfilled lives pledge. Come and see the fully refurbished facilities and find out about the discounts on offer for new members. Visit: bcpcouncil.gov.uk/2riversmeet

A new Local Plan coming soon

Transforming your council In response to the pandemic and financial challenges, we are accelerating the council’s ‘Transformation Programme’. This will help us to provide services and facilities in a way that is modern, affordable and sustainable.

A Local Plan is an important document for the future development of an area. It is drawn up by the council (local planning authority) in consultation with the community. The Bournemouth, Christchurch and Poole (BCP) Local Plan will set out the planning strategy for our area over the next 15 years. The final document will define how much, where and what type of development should take place. It will provide detailed planning policies and land allocations to guide development and determine planning applications in the future. The Local Plan will cover some challenging topics on how we address the demand for new homes and growth in the area, while protecting our fantastic built and natural environment. Initial public engagement has already taken place on the key issues for the BCP Local Plan to address. However, there will be further consultation opportunities this summer and feedback from residents will be fundamental in shaping our strategy. Visit our website for updates: bcpcouncil.gov.uk/localplan or email: bcplocalplan@bcpcouncil.gov.uk to be added to our consultation database.

We will be investing in technology to make it easier for residents and businesses to transact with us online where they can. We will move to a single civic centre in Bournemouth, reducing the size and cost of our office estate. Resources will be diverted to concentrate on more complex issues and better support the needs of our most vulnerable customers. These residents are more likely to need face-to-face support, whether in the community or through customer service hubs in the heart of our three towns. Cllr Drew Mellor, Leader of the Council, said: “Transforming the council will result in a slimmer, more cost-effective organisation and allow us to invest in frontline services and regeneration. It means we can focus on what matters most to customers.” Find out more as our plans develop: bcpcouncil.gov.uk/transformingthecouncil

BCP NEWS

Sustainable environment

Christchurch is now receiving an improved street cleansing service

Let’s be proud and make our area cleaner, greener and safer Bournemouth, Christchurch and Poole is a special place, both rural and urban, spanning countryside and coast and we want everyone to be proud to live here. As part of our drive to bring back that sense of pride, our ‘cleaner, greener, safer’ initiative is focusing on the real issues that matter to local residents. Cleaner

drinking and discarded needles. Funding has also been secured from the Dorset Police and Crime Commissioner’s Office for enhanced CCTV rollout.

We are levelling up some crucial frontline services in Christchurch to the same standards as those experienced in Bournemouth and Poole. Christchurch is now receiving an improved street cleansing service, which includes a new pavement sweeper. This is alongside staff dedicated to pavement cleaning, tackling litter and dealing with fly tipping across our towns.

Cllr May Haines, Portfolio Holder for Community Safety, said: “We are dedicated in our approach to tackling street-based antisocial behaviour and I am delighted that we are investing in six additional CSAS officers to work across the area and to make our communities feel safer.”

Greener

More to come

We are planting over 10,000 trees this year to help combat the climate and ecological emergency. We’re creating a hectare of woodland at Iford Meadows and in partnership with The Parks Foundation, 4,790 trees are being planted in urban areas across Bournemouth, Christchurch and Poole funded by the Forestry Commission’s Urban Tree Challenge Fund. A further 4,000 trees are being planted in North Bournemouth.

Safer

We are setting up a panel of partners to help us explore views on the priorities for investment in our public places and look at how to maximise the impact of our collective resources. This means we can harness the contributions that many other organisations and residents are keen to make.

Tree planting in urban areas

We want to ensure that Bournemouth, Christchurch and Poole is a safe place to live in, work in and visit. That’s why we are putting a big emphasis on dealing with matters around anti-social behaviour. We have invested £240,000 for more Community Safety Accreditation Scheme (CSAS) officers to support the current CSAS team to tackle street-based anti-social behaviour such as begging, street

These are just the first steps towards making this amazing place even more special, creating a cleaner, greener, safer place for everyone in our diverse communities.

FIND OUT MORE

¼¼ Get involved in making our area cleaner, greener, safer: bcpcouncil.gov.uk/cleanergreenersafer ¼¼ Report issues online: bcpcouncil.gov.uk/report ¼¼ Follow our progress on social media: #LetsBeProud

BCP NEWS

Respect, protect and enjoy

Helping people to respect, protect and enjoy a bumper summer This summer we want visitors to come to our area and have the best experience possible. We have invested £3.5 million of additional funding to help manage the influx of visitors for the busy summer season. Funding is being used to improve the number of facilities, services and entertainment on offer to help people to respect, protect and enjoy all our area has to offer. A resort management taskforce is making sure Bournemouth, Christchurch and Poole can safely manage the number of visitors expected. Through a multi-agency approach, led by the council, we have put in place: ¼¼ extra civil enforcement officers to issue penalty charge notices for those parking illegally ¼¼ additional tow away operations to deal with irresponsible parking ¼¼ two new park and ride services running through the summer ¼¼ expansion of the ranger team plus COVID marshals and additional CSAS officers to provide a greater security presence and deal with anti-social behaviour ¼¼ enhanced security teams to patrol key town centre locations, car parks, beaches and open spaces ¼¼ extra waste bins in heavy footfall areas ¼¼ additional waste collection services along the seafront and 400 triple-sized bins installed. Cllr Mohan Iyengar, Portfolio Holder for Tourism, Leisure and Culture, said: “We know our area’s beaches are amongst the best in the world. Bournemouth is regularly voted the UK’s best beach, and this year it has been ranked number five in Europe. We’re pulling out all the stops to make sure we make 2021 the year of opportunity by engineering the fastest bounce back possible. We also want local people to have the confidence to come out and enjoy their hometowns.”

Beach visit quick guide Know before you go - get up to the minute information on how busy the beaches and car parks are, by downloading the free beach check app. Cycling - no cycling on the promenade between 10am and 6pm during July and August. Only Beryl e-scooters can be used along the seafront and these are not in operation on the beach during the prohibited times. Dogs - keep dogs on leads on the promenades, piers, zig zags and footpaths. From 1 May to 30 September, dogs are only allowed on the designated dog friendly beaches. Download the dog friendly beach map on our website. Toilets - some facilities received a refurb in the spring and public toilets now have extended opening times into the evenings at key sites. Additional cleaning is taking place. Barbecues - to reduce the use of disposable barbecues and littering, we are trialling six electric barbecues along the seafront Barbecues are only allowed in the evening between 6pm and 10:30pm.

BCP NEWS

FIND OUT MORE ¼¼ Resort management: bcpcouncil.gov.uk/summerreadiness ¼¼ Beach guidelines: bcpcouncil.gov.uk/beachguidelines ¼¼ Summer entertainment: festivalcoastlive.co.uk ¼¼ Report a problem with bins, toilets etc: bcpcouncil.gov.uk/report

Keep doing what you love at Homefield Grange

We will never compromise what matters to you and your family Homefield Grange Care Home gives you much more than a lovely new home. Whether you enjoy afternoon tea with family, tending to the garden, having a stretch in a yoga class or pulling up a chair with a favourite novel, there’s something for everyone. Plus you’ll have the added reassurance of help when you need it because we always put residents’ wellbeing, independence, personal preferences and safety at the heart of everything we do. Our care home is open for viewings

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Recycling and waste

Easy ways to minimise your waste With extra time at home over this past year, many people have had the perfect opportunity to clear out cupboards, sheds, garages and give the home and garden a spruce up. The mountain of waste created gives an insight into the over consumption of modern living. The reduce, reuse and recycle mantra can be a useful reminder to help us all minimise the amount of waste that ends up in landfill.

It is important to think differently about what you buy. Do you really need to buy new or can you source secondhand items? If you are buying new, consider if the item is robust and made to last – if it breaks can it be easily repaired?

Try our top tips: ¼¼ avoid single use plastics ¼¼ find alternative uses for things you usually throw away

Donate any good quality items you no longer need. If donating to charity, check with the organisation first to ensure they want and can take your items. Whilst charities are grateful for donations, they may be overstocked. Remember, do not leave items outside shops when they are closed. This is not a donation – it is considered flytipping! The other option is to use websites such as Freecycle – one person’s waste is another’s treasure.

¼¼ upcycle old items into something new ¼¼ make compost from kitchen and garden waste ¼¼ make more of your own food from scratch to reduce packaging ¼¼ make your food stretch further by freezing and cooking up leftovers ¼¼ donate or gift good quality items you no longer need.

Don’t forget, our Recycling Centres have now changed to their summer opening times. Millhams and Nuffield are open from 9am to 5pm and Wilverley Road is open from 9am to 6pm.

Virtually every plastic item has an alternative made of wood, metal, or other natural materials that can be used again and again. So, this summer pledge to avoid all those single-use plastics, such as cutlery and cups, for your barbecues and picnics.

FIND OUT MORE

DID YOU KNOW?

¼¼ Further ideas for reducing household waste: recyclenow.com

Our waste collections could soon be run on Hydrotreated Vegetable Oil (HVO) following an agreement with Crown Oil to trial this environmentally friendly fuel in two of our refuse vehicles. HVO can be used as a drop-in alternative to regular diesel with no modifications necessary to the vehicle, saving money as well as reducing greenhouse gas emissions.

¼¼ Money saving tips and recipes to reduce food waste: lovefoodhatewaste.com ¼¼ Give and get stuff for free: freecycle.org ¼¼ Waste and recycling services in Bournemouth, Christchurch and Poole: bcpcouncil.gov.uk/bins

BCP NEWS

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Regeneration

Our Big Plan and vision for the future The creation of BCP Council was just the first step in developing a bold, confident and proud city region. Now, we have adopted a new vision - our Big Plan - to create a world class area. Our plan details five big themes to deliver large-scale, positive changes for Bournemouth, Christchurch and Poole. These are: ¼¼ creating an iconic cityscape ¼¼ ongoing investment in our seafront ¼¼ delivering on our promise to rejuvenate Poole

Cllr Drew Mellor, Leader of the Council, said: “Bournemouth, Christchurch and Poole is the UK’s newest city region and it’s brimming with prospects, positivity and pride. We have it all right here: amazing culture and heritage alongside innovation, vibrant town centres and bustling community villages, countryside and coastline. We want to harness the potential of our coastline of opportunity and make BCP a place where people and businesses want to be.” Cllr Philip Broadhead, Deputy Leader and Portfolio Holder for Regeneration, Economy and Strategic Planning, added: “The five big projects we are proposing will collectively demonstrate our vision and aspirations. They are a statement of intent that we will turn into reality.”

¼¼ investing in our physical and digital infrastructure ¼¼ acting at scale, as we aim to deliver more than 15,000 homes for people of all incomes, generate £3 billion of investment value in our communities and support the creation of 13,000 new jobs. With a population of 400,000, our communities are vibrant and diverse. The Big Plan also sets out aspirations for our communities, culture and children – the ‘three Cs’ that underpin what we do. Now is the right time to invest with ambition in our place and our people as we look to rebuild out of the pandemic and drive regeneration across the conurbation on a scale never delivered before.

A new £50 million Futures Fund for infrastructure investment has been created. The Futures Fund releases resources to start this work at pace, delivering schemes that add value to our civic spaces, improve infrastructure and deliver new homes and new jobs. The Fund will provide £10 million a year, over five years and is funded through borrowing. £2 million has also been invested in our capacity to drive forward regeneration schemes. This involves making sure we have the expertise to prioritise regeneration, bring schemes forward and make them happen. The Bournemouth, Chrischurch and Poole area brings together three distinctive towns with different needs and opportunities and our Big Plan will respect those differences.

FIND OUT MORE ¼¼ Read about our Big Plan on our website: bcpcouncil.gov.uk/ourbigplan ¼¼ Stay up to date with our plans and developments by signing up to our email news alerts: bcpcouncil.gov.uk/emailnews

BCP NEWS

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Parks and nature

Stour Valley Trail, Mude Valley Trail or Castleman Trailway are great for cycling.

Get your daily dose of wellbeing

From nature reserves and country parks to play parks and recreation grounds, we are spoilt for choice when it comes to local green spaces. With longer days and warmer temperatures here, there’s no better time to explore what is available on your doorstep for a daily dose of wellbeing. Cllr Mark Anderson, Portfolio Holder for Environment, said: “Getting outside in our parks and open spaces has never been more important to people’s wellbeing than it is now. Being outdoors, breathing in fresh air, getting exercise and enjoying everything that nature has to offer can all have a positive effect on people’s mental and physical health, which is essential going forward.”

Top 10 things to do in your local park 1. Enjoy some ‘me time’ – head out for a walk and get away from the stresses of home or work life.

Providing high quality, biodiverse and accessible green spaces has never been more vital for both people and nature. A new strategy will guide future development of open spaces and a Future Parks project is also underway to look at how to manage, fund and improve green spaces. As part of this, we are collaborating with local communities around three pilot parks – Waterman’s Park in Christchurch, Winton Recreation Ground in Bournemouth and Alexandra Park in Poole.

2. Socialise in the fresh air – meet your friends or family, have a picnic and enjoy the warmer days/evenings. 3. Get active or sporty – get on your bike, go for a jog, use some outdoor gym equipment or find an organised sport session or club-run facility. 4. Stop and take notice – breathe and focus on the sights, sounds and smells around you.

DID YOU KNOW?

5. Play and have fun – find areas with play equipment, skate parks or recreation grounds to kick a ball or play frisbee.

The council is now officially a partner in the Stour Valley Park Partnership. This proposed regional park stretches from the Kingston Lacy estate to Hengistbury Head on the coast, spanning 25km of the lower River Stour.

6. Watch the world go by – find a bench and take inspiration from your surroundings.

FIND OUT MORE

7. Volunteer – help run community facilities, take part in conservation work or get involved with a litter pick.

¼¼ bcpcouncil.gov.uk/parks – information about parks in the local area

8. Spot wildlife – go on a guided walk or participate in a nature event to learn more.

¼¼ bcpcouncil.gov.uk/parkcafes – fantastic food in picturesque places

9. Grab a coffee – catering facilities are run by independent businesses, community groups or our very own Park Cafes. 10. Leave only footprints – help keep parks and beaches litter free by taking your rubbish home with you.

¼¼ stourvalleypark.uk – proposals for a regional park and how to get involved ¼¼ parksfoundation.org.uk – independent charity fundraising and delivering park projects and improvements in Bournemouth, Christchurch and Poole.

BCP NEWS

Health and wellbeing

Public Health Dorset is a joint council service to improve and protect the health and wellbeing of local people.

Are you stressed or anxious about lockdown changes? As coronavirus rules ease, many people have been returning to shops, pubs, gyms and public places, or planning a day out; whilst others may be changing their working arrangements. Although these changes may be welcome, they can present new challenges and cause feelings of anxiety or stress. This is an understandable reaction. For some, coming out of restrictions can be a real worry. This may especially apply to those more vulnerable to the virus and those with mental health concerns. Just as it took us time to find ways of coping during lockdown, we should also expect that it will take time to find our way back. As the situation evolves, it is important to make sure we are going at our own pace. The Mental Health Foundation has lots of tips to help you look after your mental health during these changing times. Visit: mentalhealth.org.uk/coronavirus Connection is a 24/7 mental health helpline for people of all ages. It can be accessed via NHS 111 or by calling the helpline directly on: 0300 123 5440.

Make a fresh start with LiveWell Dorset Coming out of lockdown can feel amazing for some and a bit overwhelming for others. People are quite rightly happy and relieved, but many of us may have been feeling a lot of other things, too: tired, demotivated and generally out of sync with the rest of the world, especially when it comes to how we are feeling physically and mentally.

Even those of us who embraced the craze for online workouts or healthy eating ideas when the first lockdown began had pretty much run out of steam by the time we hit the third. But all is not lost. You may have gained a few pounds and lost a few good intentions but none of that matters because it is time for a ‘fresh start’. LiveWell Dorset, the county’s dedicated health and wellbeing service is inviting local residents to take advantage of some friendly support to give yourself a mental and physical boost. If you want to lose weight, become more active, give up smoking or reduce your alcohol intake, the LiveWell team have the tools to help, from weight loss vouchers and quit smoking packs to 1-2-1 coaching sessions. And it is completely free – so what’s stopping you? Your fresh start awaits, find out more online: livewelldorset.co.uk or call: 0800 840 1628 or 01305 233 105 from Monday to Friday, 9am to 6:30pm.

BCP NEWS

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Hey! Yeh same old, same old. All good, But really, are you all good? U? Just wanted Ross

to check in. Maybe go for a walk?

The new you is on the move

Ross

But really,That are would you all Just wanted be good? really good actually, thank you mate to check in. Maybe go for a walk? Ross

No thanks needed man, you're my mate, I will always be available for a chat. be really That would Tuesday? Let's do this

Why not try something new – the new you can walk, cycle or scoot on the school run. It’s fun, good for you and good for our environment.

Ross

No thanks needed man, you're my mate, I will always be available for a chat. Tuesday? Let's do this

#keepbcpmoving bcpcouncil.gov.uk/thenewyou

good actually,

thank you mate

www.lightonMH.uk Show your strength start talking about mental health.

BCP NEWS

Summer events

Festival Coast Live! bringing you a summer of activities and events A summer long programme of activities comes to life across Bournemouth, Christchurch and Poole this summer. Festival Coast Live! features a whole host of local artists and performers ready to entertain and inspire you.

dance groups entertaining though a series of outdoor pop-up event experiences. We really want people to get behind us, get involved and celebrate what we hope will be a fantastic 2021.”

A series of pop-up activities are planned to celebrate including live music, dance, heritage, culture, literature, health and lifestyle. Live musicians, storytellers, dancers and street entertainers will provide something for everyone to reconnect you with the vibrant communities in this beautiful part of the world.

Cllr Mohan Iyengar, Portfolio Holder for Tourism, Leisure and Culture, added: “We are proud to be a diverse resort, looking for ways to give residents and visitors that little bit extra. Festival Coast Live! brings together and promotes all that is best about events, festivals and outdoor performances taking place across Bournemouth, Christchurch and Poole over the summer months.”

Cllr Beverley Dunlop, Lead Member for Festival Coast Live!, said: “I am excited to be launching Festival Coast Live! campaign and summer programme. Our focus will be on creating and delivering events and activities engaging with professional and community artists, musicians and

As well as introducing our pop-up events by local performers, Festival Coast Live! will also highlight the diverse spectacle of events and activities that happen each year, including the unmissable Bournemouth Air Festival, Christchurch Food Festival, and Poole Quay Fireworks, which are all lined up to celebrate and showcase our coast as the Festival Coast. Arts by the Sea Festival will be collaborating with Festival Coast Live! to curate a special programme of cultural outdoor performances showcasing local professional and community performers. So, celebrate the summer, celebrate the outdoors, celebrate our unique venues, celebrate the greenery, the wide-open spaces, celebrate with loved ones, and celebrate the chance to sit back and enjoy the entertainment. Visit: festivalcoastlive.co.uk for all the latest details and more information.

DID YOU KNOW? The Festival Coast Live! activities and events programme will continue to be developed over the next few years as the world bounces back from these challenging times. BCP NEWS

Summer events

Summer highlights

InsideOut Dorset, 17 to 26 September

‘CityFibre Poole Quay Summer Fireworks’, every Thursday from 29 July to 2 September inclusive Poole’s summertime fireworks are back. Taking place on Thursday evenings in the summer holidays, the event will see family fun and live music staged at the Quay before finishing with a fireworks finale at 10pm. For more details visit: pooletourism.com

Christchurch Food Festival, 28 to 30 August This free to attend festival is taking place over the August bank holiday weekend at Christchurch Quay and is described by the organisers as ‘a glorious celebration of great food and drink’. Find out the latest details about this year’s event on their website: christchurchfoodfest.co.uk

Extraordinary events in extraordinary places – art and performance at various locations in Dorset including Poole Quay and Christchurch. Visit: activateperformingarts.org.uk

Bournemouth Arts by the Sea, 1 to 3 October This year’s Arts by the Sea Festival will explore the concept of the human being as a social creature while highlighting the importance of celebration, festivity and connecting with others. The festival is an intriguing, exciting and unique carnivalesque celebration of art across many forms. There will be opportunities to participate, experience diverse music, art and dance and large-scale spectaculars in Bournemouth’s beautiful locations. Find out more at: artsbythesea.co.uk Visit: festivalcoastlive.co.uk for all the latest event details and more information.

Air Festival, 2 to 5 September Whatever you want to see, be it on land, sea or in the air there is always plenty to keep you entertained at the Bournemouth Air Festival. Keep watching for news of what we have in store for you this year. New for this year Atlas Elektroniks STEM marquee and the Sunseeker maritime parade. Watch the Red Arrows, Typhoon and Battle of Britain Memorial Flight, all confirmed for this year. Visit: bournemouthair.co.uk

IMPORTANT INFORMATION Details correct at the time of going to print. However, government guidelines may require these plans to change so please be aware that all events are subject to amendments or cancellation. Please check relevant organisers’ websites and social media channels before you travel.

BCP NEWS

Local history

Memories of wartime in Bournemouth, Christchurch, and Poole ‘2021 Remembering’ is the theme for wartime commemorations held on 8 May for VE Day (Victory Europe) and for the upcoming VJ Day (Victory Japan), which will take place on 15 August. These commemorations mark 76 years since the end of World War II. The Society for Poole, in association with the Royal British Legion, will be holding a VE/VJ Day heritage event along Poole Quay on the 15 August from 1pm. One of

the largest gatherings of Dunkirk boats in Poole since the war is planned. There will also be old military vehicles, vintage cars, music and more. Why not visit the Society’s history boards along Poole High Street for the story of Poole’s part in World War II? The boards have been in place since VE Day and will be available until the end of August. We want to hear about, and document,

Exciting plans to preserve and enhance Poole’s history Plans are in place to transform the Poole Museum estate, creating a major heritage attraction for local people and tourists. Poole Museum’s historic buildings will be conserved and opened up for more people to enjoy, more of the time. Plans will improve the visitor experience as well as revitalising the Lower High Street and Quay, increasing visitors to the museum and local area. A refreshed, modern offering will see the popular Poole Museum and Scaplen’s Court continue to thrive and appeal to a wider audience. Cllr Mohan Iyengar, Portfolio Holder for Tourism, Leisure and Culture, said: “The proposals are set to see Poole Museum and Scaplen’s Court not only transforming the local cultural offering but adding to the regeneration of Poole.

Having a modern and popular attraction in the heart of Poole showcases our rich local heritage, adding an uplift to the town and will help rejuvenate and enrich this special location.” The museum is expected to host the Thomas Hardy exhibition in 2022 before closing for improvement works and reopening for Easter 2024. First stage funding has been awarded by The National Lottery Heritage Fund. Historic England are providing funding to support conservation-led regeneration projects as part of the High Street Heritage Action Zone for Poole High Street. You can find out more on our websites: poolemuseum.org.uk and bcpcouncil.gov.uk/HAZ BCP NEWS

your wartime memories in Bournemouth, Christchurch, and Poole. As part of ‘Medals and Memories’, our libraries service is inviting local people to share their stories online. Please email your memories to: BCPLibraries@bcpcouncil.gov.uk You can find out more about the commemorations, wartime local history and memories of our area at: bcpcouncil.gov.uk/2021remembering

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Connected communities

New community hub for Boscombe’s Churchill Gardens A food and health related project is getting underway based from a new building in Boscombe’s Churchill Gardens. The new building will accommodate Joy Café (a community café), toilets and a space for learning, cooking, relaxing and community use. The building will provide a hub for the Boscombe ASPIRE project which aims to work with local residents who are struggling with weight and employment challenges, to provide them with access to local healthy food and develop job skills. Boscombe ASPIRE will also develop a network of local businesses to help reduce food waste, provide work experience, and share skills as part of celebrating the diversity of the Boscombe community. The project has been made possible by funding which has been co-financed by the European Regional Development Fund to help deliver programmes to support those in our community who need it the most. The funding has also provided improvements to the recreational areas in Churchill Gardens, including new fitness equipment.

New community hub building in Boscombe Find out more online: bcpcouncil.gov.uk/aspire or contact us if you are a community group or business and would like to get involved, email: aspire@bcpcouncil.gov.uk

Feeling lonely? All chit chat and tall tales welcome Our library service is delighted to have received funding from The Reading Agency to start running Reading Friends, as part of the #ReadTalkShare campaign. Reading Friends is a befriending programme which brings people together to read, chat and share stories. It is a way of connecting people who may be feeling lonely or isolated, to meet new friends and have fun. Library staff and volunteers are offering weekly phone calls or online chats to anyone who

would like to join in, either one to one or in small groups. You might read a book, a poem or a newspaper article – whatever your interests, we can find you something to read and someone to talk to about it. If you would like to join in, either as a participant or a volunteer, please phone us on: 01202 454842 or email: BCPLibraries@bcpcouncil.gov.uk

Making railway stations more community friendly Mind the Gap is a partnership project between the council and South Western Railway, which is part of the ‘station adoption’ programme. It is all about making our local railway stations more community friendly through activities and events in or around stations from Hamworthy to Christchurch.

Mind the Gap supports local communities to set up ‘friends of’ groups, increasing community engagement in stations and rail travel. By using community spaces for pop up events and get togethers, it could help reduce social isolation in communities. The project also aims to build people’s confidence and enthusiasm to explore the region by train. Opportunities opened up by Mind the Gap might be hobby based, feature a visiting farmers’ market, live music, an exhibition or simply a community group activity. Find out more online: bcpcouncil.gov.uk/mindthegap

BCP NEWS

co Your mp lo an cal y i pe n C st hr co ist ntr ch ol ur ch

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If you’re on a tight budget a smart meter could make life easier

Speak to someone about how a smart meter could benefit you Call

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Consumer action required - Eligibility may vary BCP NEWS

26 Inter-County Nursing & Care Services Ltd

Quality Care at Home Inter-County prides itself in providing high quality, professional care in the local community. Whether you need help with shopping once a week, or daily support with personal care, Inter-County can accommodate your needs and provide you with the support you need to stay at home and live life your way.

Our services include: • Home Visits • Respite Care • Medication • Domestic Support

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BCP NEWS

Housing

Focus on housing Ensuring there is safe, secure, quality housing for all residents in Bournemouth, Christchurch and Poole is a key priority for the council.

We have been consulting with residents over the last few months on a new Housing Strategy which will set out our priorities to improve housing. It covers issues from fire safety to care leavers’ housing, from council housing to standards in the private rented sector. Two key areas of focus are the delivery of new homes and tackling homelessness.

Delivering new homes There is a very high demand for additional housing, and we need to build more. As part of our Big Plan (see page 13) we have a target to deliver more than 15,000 new homes for people of all incomes.

We are investing in the building of new homes on our own land and are also working with developers to encourage them to build the homes we need. We have many new housing projects underway on council land. These include sites for only a few homes to much larger-scale redevelopments. Just a few examples include the Princess Road scheme in Westbourne which has planning permission for 120+ shared ownership, affordable and private rented apartments, and a family hostel. There are big schemes for Boscombe (see page 4) and the former power station site at Holes Bay, plus new affordable schemes at Wilkinson Drive and Duck Lane in Bournemouth, and Hillbourne and Cynthia House in Poole. Cllr Robert Lawton, Portfolio Holder for Homes, said: “Individuals and families enjoying good quality, well managed housing is essential to health and wellbeing, enhancing the lives of adults and the life-chances of children. Housing not only provides shelter but importantly promotes stability and a sense of wider community identity.”

Preventing and resolving homelessness We have recently published a new Homelessness and Rough Sleeping Strategy, setting key priorities and actions, and co-produced across partner agencies. The BCP Homelessness Partnership set up in 2019 is now well established, tackling homelessness BCP NEWS

together, with input from 180+ people and agencies from across Bournemouth, Christchurch and Poole. During the pandemic more than 400 people who were either rough sleeping, or at risk of ending up on the streets, have been provided emergency accommodation. The national homelessness impact of COVID-19 has been significant. There has been, and continues to be, some incredible joint work during this time to get the best outcomes for those individuals and families impacted.

FIND OUT MORE You can find out more about housing on our website: bcpcouncil.gov.uk/housing If you are worried about rent or mortgage repayments, other debt and bills etc, get impartial and independent advice as soon as possible. Contact the Let’s Talk Money service Monday to Friday, 10am to 4pm on: 01202 985104 or visit: citizensadvicebcp.org.uk/ letstalkmoney

CHRISTCHURCH

We are independent and your LOCAL charity – please help us to continue to deliver our services in BH23 postcode area: Information, Befriending, Transport and Friendship Clubs. Our charity Shops at 85 Bargates and 130 Tuckton Road are where you are sure to grab a bargain!

V O LU N T E E R S

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Gentle Yoga

Every 2nd and 4th Tuesday of the month, meeting at 10.30am at the Red House Museum.

Gentle yoga in the museum gardens with Julie Hand.

Complimentary refreshments after the walk. Fully accessible, dementiafriendly and open to all.

• Minibus drivers • Retail • Befriending • Administration

Free – Donations welcome. Booking advised.

Volunteering is fun – why not come and join our team.

6-week courses available. Visit the website for start dates. Cost: £27 Subsidised places available to women through referral. Booking required.

To find out more phone 01202 482860, or book online hampshireculture.org.uk/red-house-museum-and-gardens

Making later life in Christchurch a more fulfilling and enjoyable experience, particularly those who are isolated or vulnerable. Offering local information and advice on a wide range of issues.

Tuesday Strolls

Voluntaereersalways

welcome

Red House Museum and Gardens Quay Road | Christchurch | Dorset | BH23 1BU

01202 488311 | www.ageconcernchristchurch.org.uk

hampshireculture.org.uk

E: contact@ageconcernchristchurch.org.uk

Hampshire Cultural Trust is a registered charity (no. 1158583) and company (no. 08986225) in England and Wales.

Age concern, Christchurch, 85 Bargates, Christchurch, BH23 1QQ

Join our team and make a difference in your community every day! A career with Apex Prime Care is much more than just a job. Our home care assistants connect the community and support our clients in the comfort of their homes.

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BCP NEWS

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Come and explore our amazing preschool environment and meet our nurturing team! Our preschool is ideal for parents looking for a high quality preschool education surrounded by nature. We boast: • Highly qualified, nurturing educators

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St Clements Pre-School Iford

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Sopley Primary School is a friendly place where children are happy and parents are welcomed. Our small size means we get to know our children - and their parents – well, enabling good academic progress and a love of learning.

Traditional yet modern: inspiring learners through a rich and outward looking curriculum recently praised by Ofsted (June 2018)

local community

As a school, we pride ourselves on putting the needs of the children in our care first and strive to create a happy, secure and stimulating environment where all children thrive and achieve their very best. Partnership with our parents and wider village community is at the heart of everything we do. We all recognise and value the role that everyone has to play in the development of our children. As a school we pride ourselves on providing a personal approach and are offering bespoke tours at a date or time convenient to you. We want to enable you to make the right and best decision for you and your child.

Please contact the school; 01425 672343 or email adminoffice@sopley.hants.sch.uk to arrange a visit.

BCP NEWS

01202 893679

Children and families

Need help finding childcare?

With many more families getting used to a little more normality, this may mean that your childcare needs have changed. If you need any help finding suitable childcare for your children across Bournemouth, Christchurch and Poole then our Family Information Service can help. We provide free, impartial information and advice on finding childcare, early education and funding available. Our friendly adviser team are here to help parents and carers find the right childcare to meet family needs. We provide support and information about the different types of childcare including: childminders, day nurseries and pre-schools for the little ones and wrap around and holiday childcare for school aged children. We can also help you with funding that may be available to support you with your childcare costs, including early education funding for two, three and four year olds, 30 hours childcare for working parents and tax free childcare.

There is also a wealth of information available on our Family Information Directory website to enable you to carry out your own childcare search and browse activities and events for children and families during the holidays. Please do not hesitate to get in touch with our friendly team if we can help you. We look forward to hearing from you. Visit: fid.bcpcouncil.gov.uk Email us at: familyinformation@bcpcouncil.gov.uk or call us on: 01202 093131. Office hours are Monday to Thursday, 9am to 5pm and Friday 9am to 4:30pm.

SEND Local Offer The Family Information Directory is also home to the council’s SEND Local Offer providing a wealth of information on services and activities for children and young people aged 0 to 25 with Special Educational Needs and Disabilities (SEND). We are always developing the Local Offer to make sure it has the information you need and that it is easy to find. We welcome your feedback. Visit: bcpcouncil.gov.uk/localoffer Email us at: localoffer@bcpcouncil.gov.uk Call us on: 01202 093131

Summer Reading Challenge Get ready for Wild World Heroes, the Summer Reading Challenge 2021, arriving online and in your local library this summer. We are teaming up with WWF for a very special nature-themed challenge that will inspire children to stand up for the planet. Children will read six books and join in with activities to help them take care of our environment. #WildWorldHeroes will feature amazing books, awesome rewards, and plenty of ideas for young environmental heroes. Are your children excited to join the #WildWorldHeroes this summer? Find out more online at: summerreadingchallenge.org.uk and in your local library. BCP NEWS

Children and families

The new you is changing the way you travel to school Over the last year, we have all come to recognise the importance of fresh air and regular exercise. This summer and autumn the new you can continue to make the most of the outdoors when travelling to school and back. Did you know the average primary school journey in the UK is just 1.6 miles? By walking, cycling or scooting to school, you can maintain a healthier lifestyle and support a cleaner community for all. It is also free, fun and gets young people ready to learn, so why not give it a go?

Tips for your school run ¼¼ Weave your local park or open spaces into your journey for a more enjoyable ride or stride! ¼¼ Check your bikes and scooters regularly, making sure they are safe to use.

¼¼ The road directly outside the school can often be the busiest, so take extra care and learn the safest places to cross. ¼¼ Appreciate the time spent with your children and create memories that will last a lifetime. Cllr Mike Greene, Portfolio Holder for Transport and Sustainability, said: “More people than ever before are being active, enjoying a slower pace of life and taking the time to appreciate the things that really matter. “I encourage everyone to keep up these good habits and walk, cycle or scoot to school. It will help your child get their 60 minutes of daily recommended exercise and you’ll also be playing your part in protecting the environment.” Find out more at: bcpcouncil.gov.uk/thenewyou

JET: Helping local young people to achieve The Jon Egging Trust (JET) has worked with young people across Dorset for the last seven years. They are an early intervention charity, stepping in to support young people with low selfesteem which can often severely impact education and career prospects. Their flagship Blue Skies programme has supported students from Glenmoor and Winton Academies. More recently, students from, Twynham School and Grange School in Christchurch, Stourfield Infant school and Bethany School in Bournemouth have developed their teamwork and leadership skills through individual ‘Inspirational Outreach’ sessions.

When JET work with a local school, their youth liaison officers usually help small groups of students. Focusing on developing communication skills and confidence, students are introduced to volunteers from the military and local businesses who provide active and engaging sessions on themes such as goal setting, teamwork and resilience. JET’s ongoing relationship with local schools bears testament to how students, teachers and parents value the impact of their sessions. Following a pause in face-to-face delivery, they are re-starting sessions this summer; BCP NEWS

something they believe to be vitally important given the impact of homeschooling and lockdown on some students’ confidence and ability to engage socially at school. Students like Robert, 12, who lacked confidence with his peers and often struggled to speak up in class said: “Today I was really good at participating” and Erica, 12: “I feel good and ready to achieve my goals”. This year marks JET’s 10th anniversary. To find out more about their work or donate to their programmes, visit: joneggingtrust.org.uk

Sustainable environment

The future of travel is green Did you know that swapping one car journey a week for walking, cycling, or taking the bus would have a significant impact on personal carbon emissions?

It is not about banning cars. It is about giving people attractive travel options to make short trips to the shops, work or school.

Our region’s largest ever consultation on sustainable transport closed last month, with over 27,000 people viewing plans to create an impressive network of 78km of new cycle and walking paths and bus improvements across south east Dorset.

Our engineers are busy reviewing the results of consultation and planning final design schemes.

It marks the start of a remarkable journey that will dramatically change the way we’re able to get around locally.

Our ambition is that by the end of 2023 we will have a series of safe, sustainable travel routes that will make a powerful impact on south east Dorset’s active and climate-friendly travel choices, road safety, traffic congestion and air pollution.

We want to create greener, healthier and better-connected ways for people to travel, now and for generations to come.

Reports on the public consultation are planned to be published on our website: transformingtravel.info

Why? To make our roads safer and less congested; to protect our climate and improve air quality; to improve our mental and physical health; to build productivity and prosperity across south east Dorset.

BCP NEWS

Fulfilled lives

Shared Lives carers, making a positive difference to people’s lives The Shared Lives scheme provides vulnerable adults with care and support in a place that they can call their home, enabling them to live a full life in the community. Being a Shared Lives carer is a rewarding career choice for the right person. In this role, you would: ¼¼ care for a vulnerable adult, who would live with you in the family home ¼¼ earn a full-time wage, equivalent to a retail manager

¼¼ receive ongoing support and training.

offer help and support in daily tasks from personal care to accessing health services, to making decisions and learning new skills.

Shared Lives carers support adults with a wide range of needs including physical and learning disabilities and mental health illnesses such as dementia. The needs of each individual can vary, and Shared Lives would like to hear from carers who feel they can make a difference to the life of a vulnerable adult, including those with high support needs.

Could you take on the opportunity to empower people and help them live their best life?

Find out more Contact our Shared Lives team by email: shared.lives@bcpcouncil.gov.uk or telephone: 01202 096655.

A Shared Lives carer would help individuals reach their full potential and

Meet Fiona Fiona changed careers from a psychotherapist to a Shared Lives carer in 2014. Her mother was a Shared Lives carer, and Fiona applied to the scheme as she saw how rewarding it was for both the carer and the person they are caring for. She is a full-time Shared Lives carer, looking after Mark, who lives at her home with her two children. She told us how Mark is enjoying life in the family home and community, and how her career with Shared Lives has helped her achieve her work / life balance. “Shared Lives has basically given me my life back - it’s given me time to be at home when the kids get back from school. It’s a different lifestyle, you feel like you’re living life instead of living to work. Mark has settled really well here. The children have lots of fun with him, and he’s seeing them grow up - we’ve become an extended family.”

Isabel with Jennifer and Sophie

Meet Isabel Isabel is a Shared Lives carer for Jennifer, aged 60, who lives with Isabel’s family at home. Isabel’s daughter, Sophie, is also working for Shared Lives as a respite carer, and helps Isabel with Jennifer’s care, so they are a mother and daughter team. Isabel originally worked in a residential care home. She was able to extend her caring experience when she joined the Shared Lives scheme in 2019. She told us that she finds working as a Shared Lives carer to be motivating and satisfying by contributing positively to Jennifer’s life in her family home.

Find out more

Our Shared Lives scheme covers Bournemouth, Christchurch and Poole. Find out more on our website: bcpcouncil.gov.uk/sharedlives

Mark with Fiona BCP NEWS

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Call Winkworth today for your free valuation... We will help you maximise your property’s potential. Houses • Flats • Bungalows • Beach Huts

Winkworth Highcliffe 01425 270055

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mudeford@winkworth.co.uk

36 Are you choosing the best school for your daughter? Are you choosing the best school for your daughter?

You can rely on us to guide your daughter through her learning journey and exams; we will provide a consistent, You top canquality rely oneducation us to guide your daughter through her after lockdown disruptions. learning journey and exams; we will provide a consistent, top quality education after lockdown disruptions.

Open Day, Fri 1st October Our unique STEAM curriculum for the future

COZY STOVES Open for appointments

• We supply and install a wide range of stoves: Hunter, Di Lusso, Esse, TermaTech, Burley, Parkray Aspect, Salamander Hobbit, Heta etc • Woodburners and multifuel stoves, traditional and modern

is taught from age 3 and includes; Our unique STEAM curriculum for the future Coding | Design Thinking | Project Management is taught from age 3 and includes; Digital Design | Ethics | Material Science Coding | Design Thinking | Project Management Design Ethics | Material Science • Digital Through school| specialising in nurturing girls • State of the art STEAM HUB •• Rely Through school specialising in nurturing girlsit on us, remote learning when you need • State of the art STEAM HUB • Official Apple Regional Training Centre • •Rely on us, remote learning when youwoods need it Forest School in our own beautiful • Official Apple Regional Training Centre • Acres of outdoor space and sports facilities • Forest School in our own • Fully equipped Musicbeautiful School woods • Acres of outdoor space and sports facilities • Top performing Tennis & Swimming Academies • Fully equipped Musicand School • Dedicated Pastoral support nursing team • Top performing Tennis & Swimming Academies TALK TO US ABOUT SCHOLARSHIPS & BURSARIES • Dedicated Pastoral support and nursing team NamedTALK as one theABOUT most innovative and influential independent TOofUS SCHOLARSHIPS & BURSARIES schools in the country. (i25 Excellence in Education Awards 2019) Named as one of the most innovative and influential independent schools in the country. (i25 Excellence in Education Awards 2019)

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Day and boarding | Private buses across Dorset and the New Forest

Local democracy

Election results 2021 Two by-elections were held in the wards of Canford Heath in Poole and Commons Ward in Christchurch on 6 May, along with the election for a Dorset Police and Crime Commissioner. The Canford Heath ward by-election had a turnout of 31.96 per cent and Sean Gabriel (Conservative) was elected. In the Commons ward by-election the electoral turnout was 36.5 per cent and Vanessa Ricketts (Christchurch Independents) was elected. Whole council elections for BCP Council take place every four years. The last whole council election took place in 2019 and the next election will be in 2023. David Sidwick (Conservative) was elected as the Police and Crime Commissioner for Dorset. From the 599,526 eligible electorate from the Bournemouth, Christchurch and Poole Council area and Dorset Council area combined, the turnout figure was 25.52 per cent.

Cllr Vanessa Ricketts

Cllr Sean Gabriel

FIND OUT MORE ¼¼ To find out more about elections and voting, please visit our website: bcpcouncil.gov.uk/elections ¼¼ For information about the Dorset Police and Crime Commissioner visit: dorset.pcc.police.uk

The first in-person council meeting for more than a year took place in May

Your local councillors and civic dignitaries Bournemouth, Christchurch and Poole Council is made up of 76 councillors representing 33 wards. Councillors are community leaders who represent residents and businesses in their ward and across the council area. The following councillors also have civic roles and duties which include chairing Full Council meetings and actively promoting the Bournemouth, Christchurch and Poole area: ¼¼ Chairman of BCP Council is Cllr Nigel Hedges and the Vice-Chairman is Cllr Laurence Fear. In addition, to preserve each area’s history and heritage, there are mayors who represent each town. Bournemouth and Poole mayors are appointed by the

respective Charter Trustees: ¼¼ Bournemouth Mayor is Cllr David Kelsey supported by Cllr Susan Phillips as Deputy Mayor. ¼¼ Poole Mayor is Cllr Julie Bagwell supported by Cllr Marion Le Poidevin as Deputy Mayor and Cllr Tony Trent is the Sheriff of Poole. In Christchurch the mayoralty is the responsibility of the town council. You can find details of all your local councillors on our website. If you do not have internet access and want to find out who your local councillors are, call in and ask at your local library. If you are interested in local issues and council business, find out more about the topics up for discussion at committee BCP NEWS

meetings. Details of meeting dates, agendas and reports are available on our website. You can view the live stream and recordings of council meetings via our website and YouTube. We also hold regular Facebook Live sessions with the council leader and other councillors who take your questions in a live video feed.

FIND OUT MORE

¼¼ Local councillors: bcpcouncil.gov.uk/councillors ¼¼ Committee meetings: bcpcouncil.gov.uk/democracy and youtube.com/bcpcouncil ¼¼ Facebook Live: facebook.com/myBCPcouncil

Council services

Contact your council Visit our website to report a problem, apply and pay for services online, 24 hours a day at: bcpcouncil.gov.uk. Here are some of the most useful quick links: ¼¼ ¼¼ ¼¼ ¼¼ ¼¼ ¼¼ ¼¼

bcpcouncil.gov.uk/contact-us bcpcouncil.gov.uk/counciltax bcpcouncil.gov.uk/benefits bcpcouncil.gov.uk/covid19 bcpcouncil.gov.uk/report bcpcouncil.gov.uk/apply bcpcouncil.gov.uk/pay

Social media join the conversation

facebook.com/myBCPcouncil

twitter.com/BCPcouncil

instagram.com/myBCPcouncil

youtube.com/BCPcouncil

Latest council news - stay up to date Sign up to our email news service to receive the latest council updates: bcpcouncil.gov.uk/ emailnews

Key telephone numbers Wherever possible please use our online services before phoning or booking an appointment for a customer service centre. This helps to free up our time to support customers who are unable to use digital services. Our phone lines are open during office hours. We are closed on bank holidays.

Housing / homelessness:

01202 123147

Parking:

01202 123911

Pest control:

01202 123123

01202 123555 Planning services:

Beaches and seafront Benefits - housing and council tax support: Bournemouth: Christchurch/Poole:

01202 123330 0345 034 4569

Bins, waste and recycling:

01202 123123

Blue badges:

01202 123100

01202 123321

Potholes:

01202 123123

Registrars (births, deaths, marriages): Bournemouth/Christchurch: Poole:

01202 123777 01202 123232

School admissions: 01202 123741 Skills and Learning (adult learning service):

01202 123222

Building control: 01202 123444 Bus passes Social services - adults: 01202 123654 (adult concessionary travel): 01202 123700 Social services - children: 01202 123334 Children’s and family information service: 01202 123222 Street lights: 01202 123123 Council Tax: Bournemouth: Christchurch/Poole:

01202 123 333 0345 034 4569

Electoral services:

01202 123400

Graffiti:

01202 123123

Council out of hours urgent issues only: Bournemouth/Christchurch: Poole:

01202 451145 0800 50 60 50

If the phone number is not listed, then please call us on: 01202 123456.

BCP NEWS

MEYERS

M EYERSESTATES.COM

Voted in the TO TOP 3% of Estate Agents in the UK. Top Agent in Southbourne & Christchurch for Asking Asking Price Price Christchurch for Achieved -- 98%* 98%* Listed in the Best Estate Agent Guide 2020 as a finalist, putting us in the TOP 3% of agents in the country. AWARDED FOR MARKETING I SERVICE I RESULTS

Call the Meyers Southbourne & Christchurch team today on:

01202 974320

Or email us on southbourne@meyersestates.com

* Source - *Getagent.co.uk. All figures All were correct at time of going to print in September Source - Getagent.co.uk. figures were correct at time of going to print in 2020. June 2021.

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