Reliance Gourmet Supermarket- Freshpik case study

Page 1

Reliance Gourmet Supermarket-


Content s • What isFreshPik • Immersive Shop p ing c o nc ept • Self-checkout

01

INDEX


• The fifth-largest a nd preferred retail destination globally, the Indian retail industry is one of the fastestgrowingsegments in the world. • India is experiencing unprecedented growth with retail development takingplace not just in major cities and metros, b ut a lso in tier Ia nd Ic ities. • Healthy economic growth, changing demographic profile, increasing disposable income, urbanization, changing consumer tastes and preferences are some of the factors driving growth in the organized retail market in India.

02

INDEX


• M arking its foray into the ultrapremium groc ery segment – Reliance Retail launc hed a first of its kind experiential gourmet foo d superstore –c alled FreshPik. • Jio World Drive (JWD), in M umbai's c ommerc ial epic entre, Bandra Kurla Complex is Relianc e's premium retail destination. • The FreshPik store has b een d esigned keeping in mind the refined tastes and delic ate aesthetic sensibilities of food connoisseurs and wel-travelled gourmands. 03

INDEX


Immersive Shopping concept

• The distinctive immersive shopping concept is c urate d to make shopping fun, satisfying a nd pleasurable. • Integrating physical and digital themes along with the d istinc tive immersive experienc e eleva tes the experienc e of shopping to a whole new level. • Dedic a ted to c reating moments of delight, many of these immersive experiences isbeing implemente d forthe first time in India. 04

INDEX


• The range of food items offered at the gourmet store include - staples, freshly picked fruits, and vegetables — with specially curated exotic and organic varieties and live mic rogreens • Ap art from thisdiverse range, the "G ood for You", range of premium and healthy food products caters to the diverse dietary preferences of the healthconscious customer's dedicated sections for non-dairy milk, keto- friendly, gluten-free, organic , vegan, highprotein options. • Provides the exotic varieties of te a a nd c offee; a wide range of personal c a re products, including p remium Ayurvedic

05

INDEX


• The wine store at Freshpik is stocked with globally renowned wines. • However, whatmakes the wine store at Freshpik uniquely distinc tive isthe inbuilt tasting room where customers c a n try wines and beers of theirchoic e, a nd even eng a g e in a p p reciation a nd educ a tion sessions. • For the chocoholics, it presentsa haven offering the best chocolates from Godiva, Smoor, Cadbury, and a host of finest farm-to-bar chocolate brands. • A d e d ic a te d M &M sc o rner ha sa whole range of produc ts from M &M a nd allows customers to c ustomize a nd p ic k fla vorsof theirc hoic e. 06

INDEX


• Another attrac tion forKidsisthe "The C a ndy Paradise" offering a fresh serving of milkshakes, a nd wa ffles a t Ep ig a mia's Yogurt Bar or live p op c orn a nd c otton c a ndy p op -up sat 4,700 BC popc orn. • The sta p les c ounter the a tres live p repa ration kiosks of nut b utter ornut milk. • When it c omes to fresh p roduc e, FreshPik offers itsc ustomers exotic varieties of fruitsand vegeta b les with spec ia lly c urate d a nd organic va rieties a nd live mic rogreens. Another c ounter displa ysp otsof herbs suc h a sc o ria nder, lemongrass, mint lea ve to b e grown at home. 07

INDEX


Self-checkout • Integratingthe omnichannel experience, Freshpik provides a digital company called "Personal Shopper" where customers c a n d o a quick self-chec k-out. The FRESHPIK a p p will b e a va ila b le soon too. • FreshPik opens from 11 a.m. to 9.30 p.m. on all days. All store members strictly comply with Covid protocols in the interest of the safety of customers and employees. • "Ifgood food is your thing, Freshpik is a paradise. It'sa playground to delight all our senses, touch, see, smel , hear, taste, enjoy... Freshpik is a food experience, not just a store" said Damodar Mall, CEO Grocery Retail, Reliance Retail. 08

INDEX


Thank You 91-98604-26700 consult@mindamend.net +

Yourretailcoach.in


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.