Problem Solving & Decision Making Skills

PROBLEM SOLVING & DECISION MAKING SKILLS – CODE – CMD032 ABOUT THE PROGRAM Learn the tools and processes to find the right solutions to most any problem or situation WHO NEEDS THE PROGRAM LEARNING OUTCOME Anyone who desires to enhance one’s management skills.

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'Owning' The Problem The Positive Alternative Problem Solving & Decision Making Models Defining The Problem Benefits Of Using Models Review Of Problem Solving Models The Importance Of Clear Communication In Preventing Problems Convergent & Divergent Problems Logical Problem Solving & Decision Making Diagnosing The Problem Root Causes Analyzing Options Decision Making Investigating Each Solution Calendar Of Events Evaluate & Test Schedule Of Further Actions Guidance For Problem Solving Meetings Creative Thinking Creative Problem Solving & Risk Taking Defining Problems Needing Creative Thought The Concept Of Brainstorming The Technique Of Brainstorming The Concept Of Mind mapping The Technique Of Mind mapping Problem Solving & Decision Making (Includes Exercise) Putting It Into Practice

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