2.4 How we walk with you

We’re called ‘tribe’ for a reason. We’re on your side of the table. We’re wearing your shoes, toasting with your wine, dancing at your events and up before dawn planning the next hoorah while you rest easy. We know you inside and out (soon enough!) and we speak your language.

We collaborate with our clients day to day, week to week and so on it goes. We agree on milestones and due dates and we all pull our weight to meet those together. We are available by email, phone, video, in person, text and pigeon (but haven’t nailed that last one down quite yet).

We listen. We advise. We counsel and we encourage. Most importantly, we ambassador. We may have conflicting ideas once in a while but a good brand guide becomes the cornerstone of creation and we all agree to abide by it once developed (together).

Each and every project we offer is completely transparent. We show our timelines and budget and we stick to both reverently. No surprises, period.

Everyone on your team is a part of ours, and vice versa. You will have all of the pertinent contact information for anyone on our team to share with anyone on yours. We don’t charge for calls, meetings, beer time or late night venting. We are not attorneys when it comes to billing! But we do count on you to follow your agreed upon deadlines as much as you count on us to meet ours.