D&B The Facility Group

LOCKING ON AND LETTING GO

Linda Driessen and Sander Bon work for D&B The Facility Group, a high-end services provider in Amsterdam. Their dozens of employees supply top services to thousands of Zuidas professionals every day.

Linda and Sander have noted a shift in demand away from long, fixed-term contracts towards an increasing degree of flexibility. There’s also a big call for partnerships based on easy adaptability. In other words, for smart contacts in which clients no longer bear all the risk and that provide the strongest impetus for commercial enterprise by taking care of daily service needs.

Sander: I’ve had final responsibility for sales at D&B since 1 January. We’d locked onto the issue of agility and flexibility long before the coronavirus. That was due mainly to the growing share of real estate in our portfolio, where the need for risk-reduction, manageable service costs, flexibility and value creation tends to be paramount. This led us to devise new service concepts for our Hospitality, Security, Cleaning, Catering, Mobility and Facility Management services. One of those is Loaf (www.loaf.today), which pairs hospitality with an all-day catering concept, to offer not only state-of-the-art convenience but also significant savings. Another example is our Safety Host service (www.safety-host.nl), which deploys young professionals to smooth the transition back to the workplace in a safe and pleasant manner.

Linda: With my background as a facility manager, I thought I had all figured out exactly what our clients need. But now the whole world’s been turned upside down and nothing’s all that clear cut anymore. I’ve had to let go of lots of old patterns and apply my knowledge and experience in more creative ways. I also consistently force myself to think three moves ahead. Now, we’ve put together a diverse package of modular service concepts that lets our clients quickly scale up or back. And we can guarantee that because we’ve set up our D&B teams to deploy with maximum flexibility. Which is crucial, because the world may look very different tomorrow. One thing we won’t ever let go, however, is our commitment to top quality. That’s something we’ve locked onto as well!

Sander Bon & Linda Driessen

Want to learn more about future-ready facilities concepts? Get in touch:

D&B The Facility Group Sander Bon Linda Driessen Commercial Director Manager New Business +31 (0)6 21 49 97 49 +31 (0)6 11 12 59 80 sander.bon@db.nl linda.driessen@db.nl