Cv presentation eng

2015 Cristanval Holding is a union of commercial service companies Conquering summits – winning new market sectors

Professional care of property

Expertise & Quality in every way

Cristanval Holding A modern holding is a huge smoothly running mechanism where each department and each employee should be up to date with modern trends

Delivery of machinery and equipment Cleaning Solutions Trade LLC Technical maintenance Cristanval Facility Management

Cleaning Cristanval Cleaning services

This means • keeping up with the times • using the latest technologies and working methods • being mobile • being customer-oriented • participating in all important events • having a high level of social responsibility and corporate culture

Cristanval Staff outsourcing Cristanval Outsourcing

Areas of activity

Restoration of brushes’ bristles for scrubberdryers Pad & Brush

Mudguard carpets service Carpet Express

Professional care of property

Expertise & Quality in every way

Company history 2000

2001

2002

2003

2004

2005

Beginning of the company’s work in Russia

First major client Metro Cash & Carry

Start of cooperation with the retail chain Auchan

Opening of a branch in St. Petersburg

Staff 1000 people

Cristanval is in top 15 cleaning companies in Russia. Start of the franchising program

2006

2007

2008

2009

2010

2011

Berner (Finland) is our partner

We clean 5 million square meters every day!

We represent Comac (Italy)

Cleaning the airports: “Sheremetyevo» (D) and “Pulkovo”

Our park has more than 2,000 cleaning machines (scrubberdryers)

Opening 10 new branches. We are actively developing outstaffing and BTL

2012

2013

2014

Turnover exceeded 2 billion rubles. Production services growth: +55%! Opening 9 new branches

Launching Carpet Express

Starting up Pad&Brush. The holding’s turnover: Euro 12 m per year

Professional care of property

Expertise & Quality in every way

Mission and objectives

We are inspired by our mission, goals and objectives.

We make our surroundings clean and eco-friendly. This is what makes us get up every morning and engage in this business.

Goals: Cristanval’s mission is to implement qualitatively new cleanliness standards in our country.

• creating a favorable environment for the work of our partners • creating the most comfortable conditions in the workplace

Our objectives are:

Our values are:

• to be industry leaders • to make life better • to make life cleaner

• integrity • honesty and openness • responsibility and trust • professionalism

Professional care of property

Expertise & Quality in every way

Our strengths, financial performance Professionalism We follow the highest business standards. The expertise we have gained over the years and our own know-how enable us to service locations of any complexity

Sustainability Even during the global economic crisis, the company growth amounted to

30%

Quality system

We opened 4 regional branches, launched the project Cleaning of Sheremetyevo Airport (Terminal D)

98,7%

of our clients extend the term of service contracts every year

Quality

Service-map

We use professional equipment of the industry’s leading manufacturers and environmentally friendly cleaning products

This document is individually developed for each location to ensure efficient and economical cleaning.

Customer focus For our clients, we are available

24/7

2007

2008

2009

2010

2011

2012

2013

2014

Annual turnover of the company, Euro

12 753 000

19 870 000

23 900 000

30 350 000

45 000 000

60 000 000

100 000 000

120 000 000

Number of personnel

3 108

3 980

4 530

5 560

7 000

10 000

12 000

14 000

Scrubber-dryer equipment, units

312

450

484

643

1 050

2 000

3 000

3 500

Car and tractor park, units

62

70

78

102

120

200

360

430

Number of loyal customers

397

697

720

812

1 000

1 000

1 300

1 500

Area under service, m2

1 500 000

2 000 000

2 300 000

4 500 000

7 000 000

10 000 000

15 000 000

18 000 000

Professional care of property

Expertise & Quality in every way

Why you choose us 1

2

3

4

The right strategy of the company since the foundation and the right positioning in the market ensure a steady growth (at least 25% per year).

A team of professionals, a great work environment (there is virtually no staff turnover in the middle and top management level)

Continuous improvement of advanced operational technologies, introduction of innovative methods, development into the new adjacent business areas

Financial viability of the company An enormous fleet of our own modern and stateof-the-art equipment and vehicles

5 Customer focus as the operational basis of all the company’s departments

Cristanval is in top hundred fastest growing companies in Russia The Expert magazine (issue â„– 21 (804) of 27 May 2012) published a rating of the Russian companies that showed the most dynamic growth from 2006 to 2010.

Cristanval has been the only cleaning company in the top hundred. Today Cristanval is in the top three largest multiservice companies in Russia.

Cristanval firmly holds a place as one of the three largest multi-service companies Another market research of the Russian cleaning market conducted by DISCOVERY Research Group in March 2013 confirmed that Cristanval steadily remains one of top three leaders of the industry.

Professional care of property

Expertise & Quality in every way

Oleg Popov is Cristanval’s founder and CEO as well as an industry expert Business biography Oleg Popov believes his main objective is to create a strong Russian multiservice company whose level will let it compete with the leading European companies. Cristanval has always followed the best international practices and successfully adapted the most advanced standards of business operations to the Russian realities.

Rotor/disc floor machine AFC 522, 1999 This machine started Cristanval’s history.

Oleg Popov bought it and was operating it himself in the first months of the company’s existence when the company didn’t yet have permanent staff.

Oleg Popov regularly contributes to the Russian column in the European Cleaning Journal (ECJ). As a recognized industrial expert, he informs European colleagues of the Russian cleaning market prospects.

Cleaning

Cristanval Cleaning services

About Cristanval cleaning services We can launch a location in any region of Russia within a week

The salaries we offer are higher than the market average

We deliver cleaning equipment directly from Europe

Reputation

Experience

Today Cristanval

More than

The company has been providing professional cleaning services for more than

services more than

1500

companies

rely on Cristanval for daily cleaning of offices and production premises.

Services

15

years.

18

million square meters

of floor space daily.

• Daily compex cleaning of indoor premises • General/thorough/spring cleaning • Supporting cleaning • Cleaning of outdoor territories (in winter and summer) • Machine cleaning of outdoor territories • Cleaning of offices, cottages, houses • Cleaning of aircraft

Cleaning

Cristanval Cleaning services

Cleaning management

Dmitriy Misko

Alena Vlasova

Nadezhda Epifanova

Svetlana Satieva

Yulia Malevich

Executive director

Sales department director

Operations director

Operations director

Operations director

Since day one of the company operation, he has been member of the founders team. He is responsible for the following areas: Mobile team and once-only special works; Technical department; Logistics; Security.

He has a diploma of the British Institute of cleaning sciences (BICS).

Is in charge of the sales, takes part in negotiations with large clients, supervises preparation of tender quotations.

Business education: Bullet Proof Manager program by the American training center Crestcom; “Sales Consulting&Training” and “Effective Sales” programs

by Pinta Lab training center.

Is responsible for expanding the company’s presence in the regions and in retail networks. She is in charge of 4 company departments. Since she started working on this position, the number of company’s branches tripled. Nadezhda takes part in education programs on a regular basis.

Is responsible for the organisation of services for large infrastructure locations: Sheremetyevo International Airport, Terminal D; «Aeromar» flight catering factory.

Svetlana has successfully completed a number of business trainings.

Is responsible for the development of Class A property department in Moscow and regions of Russia, supervises the preparation of documents for participation in tenders and signing of contracts.

Yulia has successfully completed the Bullet Proof Manager training program.

Cleaning

Cristanval Cleaning services

Regional branches Kaliningrad S.-Petersburg

Vyborg

Cherepovets Vologda Moscow Rybinsk Yaroslavl Bryansk Kineshma Kaluga Obninsk Kostroma Syktyvkar Tula Ivanovo Kovrov Kursk Vladimir Ryazan Nizhni Novgorod Belgorod Kurchatov Lipetsk Voronezh Cheboksary Kazan Penza Chistopol Elabuga Nizhni Tagil Ulyanovsk Rostov-on-Don Aksai Saratov Nizhnekamsk Naberezhnye Chelny Togliatti Samara Anapa Krasnodar Volgograd Ekaterinburg Novorossiysk Ufa Almetyevsk Sochi Chelyabinsk Orenburg Astrakhan Smolensk

Surgut

Omsk Novosibirsk Barnaoul

Tomsk Kemerovo

Krasnoyarsk

Prokopievsk Biysk

Cleaning

Cristanval Cleaning services

Equipment Comac (Italy)

Nilfisk (Denmark)

Repair or replacement of equipment within

3

Tractors and street-cleaning equipment

430

modern tractors and units of stree-cleaning equipment and vehicles.

Our automotive equipment fleet daily cleans about 5 million sq.m of outdoor areas.

days.

Cleaning

Cristanval Cleaning services

Training center Lower-level personnel working on location (cleaners, team leaders), site managers undergo mandatory training in our training center.

Company’s top management is trained once a year in training centers of our partners in Finland and Italy.

Elena Taskanova Head of professional development and project launch department

Qualified personnel is an important component of Cristanval’s success.

We carefully select and train our personnel.

We have developed and implemented a comprehensive program aimed at attracting and retaining personnel.

One of the principles of our personnel policy since the founding of the company is paying a higher salary than the market average, which enables us to recruit the best personnel available.

We value integrity and dedication to work and we always reward employees for proactive involvement in the affairs of the company, regardless of their position level.

Cleaning

Cristanval Cleaning services

Licenses SRO membership certificate

Civil liability insurance

OHSAS 18001 certificate

ISO 9001:2008 certificate

ISO 14001 certificate

Association of Russian Cleaning Companies certificate

Cristanval has been successfully registered with Euro-Register certification system and received a conformity certificate of Quality Management System

ISO 9001:2000, OHSAS 18001, ISO 14001.

High quality of services is our main competitive advantage.

Cleaning

Cristanval Cleaning services

Clients Business centers

Avon (company office) Four Winds Plaza Savinsky Business Centre Sogaz Total (company office) «Severnoye Siyaniye» Pavlovski Business Center Trekhprudny Business Center Delta Plaza Business Center Mosalarko Business Center Country Park Business Center* Arcus Business Center Znamenka Business House* Integral Business Center Favorite Technology OAO «NK-Rosneft» Siemens (two Business Centers) Actor Gallery Dvintsev Business Center

Class A multi-functional complexes Legenda Tsvetnogo* Lotte*

Shopping Centers

Gulliver Mall Gallery Tishinka Triumf mall «MEGA»* Neglinnaya Plaza* ATRIUM shopping complex* Galereya City shopping center MoreMall shopping center, Sochi*

SBS Mall, Krasnodar Iridium shopping and entertainment center, Zelenograd Park House network* MIR shopping complex, Ufa Global city Shopping center Vremena Goda shopping center Indigo shopping and entertainment center, N.Novgorod Moskovskiy shopping center, Samara Zhemchuzhnaya Plaza, S.Petersburg

“May tea” factory warehouses Mostransavto Moscow nut factory MKM Logistika Khlebprom Saint Gobain plasterboard factory Rollton Sibirski SLVS, Novosibirsk 3M factory, Volokolamsk Cryogenmash, Balashikha Hyundai Emco Rus factory, S.-Petersburg GOZNAK paper factory, S.Petersburg Rolf Logistic logistic park

Industrial enterprises

Retail networks:

Barry Callebaut Coca-cola* Kimberly-Clark Lafarge* REHAU (windows manufacturing plant)* Rockwool Russkoe more Aeromar flight catering factory* Golitsyn bus factory Lunch manufacturing plant Lironas Nutricia factory Continental factory PSMA Rus factory* Valio factory Multon RotFront Bakovskiy factory Egorievsk construction materials factory

Billa Decathlon RXprice Globus IKEA* Lenta* Azbuka Vkusa Almi Bakhetle NASH gipermarket* Perekrestok stores chain Family Fashion stores chain Monetka stores chain Kupi Vip Deti shops chain Sedmoy Kontinent Leroy Merlin Karusel hypermarket chain AUCHAN* METRO Cash and Carry* Yul Mart* Magnit*

Moy magazine SELGROS Avoska Diksi Assorti, Syktyvkar Olivier chain Stanem Druzyami provisions store

Airports

Sheremetyevo, Terminal D

Hotels and spa resorts

Lotte Hotels & Resorts Cosmos Hotel Corinthia Nevskiy Palas hotel Rus spa resort (Russian president’s administration) Barvikha spa resort Novotel* Polyany children’s spa resort Metropol SOCHI hotel

Stores (boutiques) American Eagle Ann Christine Yves Rocher New Yorker Nice Connection Zolla Stradivarius H&M Timberland Aldo Redcode Lee Cooper Family Fashion Carlo Pazolini

Mothercare Trendzone Leecooper DKNY ZARINA

Cinemas and entertainment centers

Banks

Medical and health enterprises

BA Finance MDM Bank Reiffaisenbank Slavinvestbank BNP PARIBAS Bank Delta Credit IKB Logos

Cafes and restaurants

Sanefredo (restaurant) Pro Sushi Malenkaya Yaponiya cafes chain Elki-Palki cafes chain McDonald’s Rosinter Shokoladnitsa Taktika Obedov

Equator Aquapark Cinema Park Cosmic

Point FORMA GREEN POINT SPORT GYM PRO Fitness club SM-clinics network GYM PRO Reutov Fitness club Zenith football school, S.Petersburg

Car show rooms, car service centers

Avtodom Hyundai Genser cars showroom Avtomania 24 service center Avtocenter STK – official Nissan dealer BorisHof – official BMW dealer RTR avto – official Mitsubishi Motors dealer Avtomir network

*main clients

Cleaning

Cristanval Cleaning services

Mobile team A team of 40 people is equipped with a full range of necessary equipment, consumable materials, professional chemistry and equipment for automated and manual cleaning operations.

Main clients

Sibur holding

Strabag holding

Coca-cola

TRANSAERO TOURS

Federation tower

Intouch company

Michelin

Fitness point

Metropol hotel

Rehau

Services Treatment of hard floors • Grinding and crystallization of floors • Washing of glazing • Industrial alpinism • Cleaning of apartments and cottages • General (thorough) and after construction cleaning • Care of carpets and upholstered furniture • Hauling out garbage and snow

The mobile team can arrive at the location with all necessary equipment and materials within

24

hours.

Cleaning

Cristanval Cleaning services

Environmental policy Environmental standard IS014001 The company Cristanval has a functioning environmental management system based on the international standard ISO 14001.

Environmental Management System includes assessment of potential risks, developing ways of improving operational technologies to reduce damage to the environment and to minimize emissions.

Every three years Cristanval successfully confirms compliance with ISO 14001.

Having a valid certificate means that the company’s environmental management system related to the operation of buildings and facilities, cleaning of indoor and outdoor areas, chemical/dry cleaning of carpets and textile, care of stone floors, windows cleaning, including high-rise windows, meets the requirements of Russian state standard GOST R ISO 14001-2007 (ISO 14001).

Resources-saving equipment

Equipment ecology

Cristanval work standards ensure a rational use of natural recources, particularly water.

In our work we use scrubber-dryers by Comac (Italy), equipped with the latest dispensing system CDS (Comac Dosing System).

This dispensing system saves up to 50% water and chemicals compared to classical manual-adjusted dispensing, while retaining the cleaning efficiency.

Many Cristanval locations are in conservation areas.

Therefore we closely monitor the state of our cleaning equipment and vehicles to keep emissions and noise levels to a minimum.

In addition to mandatory vehicles inspections, all our machines undergo additional preventive maintenance according to the schedules recommended by the manufacturers.

Besides, we have given up using acid batteries for scrubber-dryers in favor of gel batteries which are more environmentally friendly and maintenance-free.

Waste disposal Separately collected waste is not garbage; it’s a recyclable product which can be used to manufacture the necessary goods without burdening the environment.

Safe chemicals

Disposal of used motor oil

Only certified environmentally safe chemicals by the leading European manufacturers are used for cleaning and care of the surfaces.

The dosage, method of application and the correct choice of the right products are strictly controlled.

The personnel on locations are taught the basics of environmental culture.

Spent fuel and lubricants are collected in a leak-proof container and stored in a designated area until they are sent for recycling. The spent oil is drained on a hardsurface area. We employ only companies with a good reputation as subcontractors in charge of used oils disposal.

Labor hygiene Activities of the cleaning company Cristanval are aimed at preserving people’s health.

Not only do we create a hygienic environment at our facilities, but we also regularly monitor the working conditions of our employees.

All the company’s employees on locations undergo medical check-ups and scheduled routine inspections. All employees are provided with individual safety equipment.

Cleaning

Cristanval Cleaning services

Quality control system Quality control tools In Class A locations, the company uses such quality control tools as check lists. This system is functioning thanks to an internetservice and a mobile application which automates the check-lists processing.

We get an objective assessment of works completed or of the area/operation under control. The results of company work are available online immediately after an inspection has been completed, no matter where the location is. The results of every inspection can be confirmed by photographs of the control points. Using modern information technologies for quality control is another competitive advantage of Cristanval team which enables us to win new tenders and sign new contracts.

ISO 9001-2011 certified Managament quality standard 18001

Quality control department Operations departments Site manager Team leader/ supervisor Cleaners

1 2 3 4 5

The department employees conduct scheduled and unscheduled inspections of locations.

Systematic monitoring of service quality on locations.

Together with the customer, inspects the location and assesses the cleaning quality.

At least 3 times a day inspects the location, assesses the cleaning quality and informs the cleaners of what shall be improved or re-done.

Cleaning operator assesses their own work quality and cleanliness of the area they are responsible for.

Cleaning

Personnel policy

Cristanval Cleaning services

People are Cristanval’s main asset, that is why we focus on professional development of each employee. Not only does the company maintain a high level of staff professionalism, but it also focuses on creating a staff pool of the most talented professionals.

Continuous improvement, high standards, open dialogue and a relationship of trust within the team are a key to success in staff development.

The company is implementing a set of projects aimed at improving the quality of personnel work: we have developed a concept of work with talent pool, we are ready to introduce new methods of recruitment and team building, we are introducing a concept of mentoring.

Cleaning

Cristanval Cleaning services

Cristanval was taking care of the cleanliness at the XXII Olympic and Paralympic Games in Sochi 2014 During the XXII Winter Olympic and Paralympic Games in Sochi, Cristanval was servicing the central Olympic Stadium ÂŤFishtÂť, the Olympic Park and the Accreditation Center.

According to the work results, the company received letters of thanks from the Games organizing committee and Deputy Prime Minister Dmitry Kozak.

CLEANSO

Cleaning

Cristanval Cleaning services

Deliveries of equipment and tools / “Cleaning Solutions Trade” LLC CLEANSO has been successfully offering its clients the most advanced tools and equipment for professional cleaning for more than 3 years.

The 4th largest supplier of scrubberdryer equipment to Russia*

*according to the customs

Promoted brands CLEANSO is an exclusive distributor of the largest world manufacturers:

Comac (Italy) — scrubber-dryers, sweepers, vacuum cleaners.

Berner (Finland) — environmentally friendly professional chemicals for daily cleaning.

TTS (Italy) — manual tools, trolleys, mops.

In 2012 the company increased the range of equipment and chemicals and signed exclusive contracts with new suppliers:

Turcoitaliana (Italy) — industrial-grade chemicals (removal of difficult substances - graffiti, etc.), car chemicals, chemicals for yachts cleaning.

Truvox (England) — escalator-cleaning machines, backpack and vertical vacuum cleaners, air dryers, carpet extractors.

Powr-Flitе (USA) — rotor machines, carpet extractors, pads.

CLEANSO

Cleaning

Cristanval Cleaning services

Management, geographical presence, the main customers CLEANSO equipment and tools have found a market in 18 cities of Russia

The company’s headquarters is in Moscow, with a large branch office in S.-Petersburg.

S.-Petersburg

Tver

Kaluga

Ruben Ekzaryan

Kirill Komlyakov

Has gained a vast experience while working for the Russian Railways company and the world famous company Nilfisk, a cleaning equipment manufacturer. His knowledge and skills have found application in the cleaning company he has founded.

The vast experience of successful sales of cleaning instruments and special tools. In CLEANSO he is very efficient in attracting new clients and dealers.

Kursk Voronezh

Moscow Tula Lipetsk Kazan

Rostov-on-Don Krasnodar Sochi

Volgograd

Togliatti Samara

Surgut Ufa

Ekaterinburg

Novosibirsk Barnaoul

Cristanval Cleaning services

Carpet Express

Cleaning

The company PM Carpet Express provides rental and servicing of high quality mudguard carpets (service carpets) made by the American manufacturer Mountville Mills Inc.

Executive director “PM Carpet Express� LLC

TOP-5

Is in companies of Russia

areas of buildings and high the mats have an increased water absorption capacity (can absorb

up to 6 l of dirt, moisture and dust per 1 sq.m, thereby providing an impeccable cleanliness and durability

Carpet Express

Cleaning

Cristanval Cleaning services

Clients The company has 400 clients, 800 locations in Moscow and Moscow region. The operational capacities are able to service 3000 locations.

Class A shopping centers

Lotte Plaza Neglinnaya Plaza shopping center Moscow City Vesna shopping and entertainment center

Class A business centers

Savvinskiy business center Pokrovka, 47 business center

Sadovaya Plaza business center Four Winds business center Dvintsev business center Pavlovski Business Center Cushman & Wakefield property agency office Vivaldi Plaza business center Actor Gallery Severnoye Siyaniye Eurasia business center Legenda Tsvetnogo

Retail networks

AUCHAN Belaya Dacha AUCHAN Gagarinski AUCHAN City

Aiports

Sheremetyevo 3 Airport

Hotels and spa resorts Lotte Hotel Cosmos Hotel

USA Embassy Gazprom automation Cafes and restaurants

Anticafe “Babochki” Café “Ricci” “Yaposha” restaurants chain

Medical clinics

Sklifosofskiy Research Institute Scandinavian health center Tibet Clinic Linline clinics chain

Fitness centers Pallada Zebra

Pad & Brush

Cleaning

Cristanval Cleaning services

Restoration of brushes’ bristles for scrubber-dryers / Pad& Brush

Yuri Vikulov General director Pad&Brush

Main service

Additional services

Restoration of disk and cylindrical brushes: • We will pick up the brushes from your warehouse, bring them to our workhouse and then bring them back when ready • we wash the brushes before the restoration

• Rapid restoration – starting from 1 brush • Preparation of the brush body for restoration • Repair of fixtures of the brush body

Technical maintenance

Cristanval Facility Management

Technical maintenance Call center

Personnel Technical staff:

98 34

persons,

Phone calls are accepted round the clock; registration and reaction take

no more than

Among them,

5

minutes.

Daily persons

with vocational education and higher technical education.

Mikhail Seliverstov

Chief engineer

Has been working for the holding since 2005

Main objectives: creating the conditions for the conclusion of technical maintenance contracts; creating the structure of maintenance service

for facilities; expanding the range of serviced engineering systems and equipment, including the energy-independent ones; inspection of the

technical condition of facilities; support of installation, commissioning and acceptance testing; organization of mobile service and emergency dispatch services; interaction with supervising authorities.

Area engineer reports to the client’s representative about the engineering equipment state and matters being solved.

An emergency repair vehicle arrives at location within 3 hours after we get a request.

Technical maintenance

Cristanval Facility Management

Services 01 operation of the engineering equipment systems

02 making and implementing plans for maintenance and preventive maintenance

03 organizing

work of duty shifts, line

and emergency shifts of operations personnel

04 i nteraction with communal

services providers and supervision services

05 t echnical supervision during

installation, commissioning and construction works

06 a ccepting engineering systems equipment into operation

07 technical audit of the status of the engineering systems equipment

08 external and internal power supply 09 supply, exhaust, fire ventilation and air conditioning

10 heating 11 refrigeration 12 cold and hot water supply 13 external and internal sewage and drains

14 fire alarm system, video surveillance and access control

15 automatic control and scheduling 16 gas and diesel boilers 17 diesel power stations 18 water, gas and foam extinguishing 19 elevators (training and appointing

employees responsible for the organization and operation of elevators, and operators of elevators supervision, supervisory control of elevators and elevator operators)

20 gas powered electrical generators

Technical maintenance

Cristanval Facility Management

Our advantages 1

2

3

4

5

Servicing commercial real estate since 2000

Experience of providing services in class A, B, C locations

An integrated approach to the individual requirements

Team of professionals

Modern tools and original spare parts

6 European level quality

7 Convenient cooperation

8 Transparent accounting

Technical maintenance

Cristanval Facility Management

Licenses and certificates / Clients SRO membership certificate

License on servicing of fire safety equipment

ISO 9001-2011 certificate Competence passport

ISO 14001 eco management certificate

OHSAS 18001 Labor safety certificate

ISO 9001-2011 Quality management certificate

Civil liability insurance

Serviced locations: •C ar sales and technical service chain “Avtodom” •C inemas chain “Cinema Park” •D anone factory •C ar sales showroom FK Motors •P olydent Plus research institute office •M ercedes-Benz Center technical service chain • “ Mai” office •L otus City shopping center

outsourcing

Cristanval Outsourcing Kaliningrad

Stafff

S.-Petersburg

Vyborg

Cherepovets Vologda Moscow Rybinsk Yaroslavl Bryansk Kineshma Kaluga Obninsk Kostroma Syktyvkar Tula Ivanovo Kovrov Kursk Vladimir Ryazan Nizhni Novgorod Belgorod Kurchatov Lipetsk Voronezh Cheboksary Kazan Penza Chistopol Elabuga Nizhni Tagil Ulyanovsk Rostov-on-Don Aksai Saratov Nizhnekamsk Naberezhnye Chelny Togliatti Samara Anapa Krasnodar Volgograd Ekaterinburg Novorossiysk Ufa Almetyevsk Sochi Chelyabinsk Orenburg Astrakhan Smolensk

Surgut

Omsk Novosibirsk Barnaoul

Nadezhda Epifanova Operations director Personnel outsourcing is a transfer of secondary functions of the company to third parties that specialize in these functions and have the relevant management strategy helps optimize the company’s work by letting it concentrate on the core activities.

• there are short-term vacancies; • demand for seasonal works personnel; • the necessity of implementing a special project while the company lacks the relevant personnel; • the necessity of reducing the taxes or reducing the administrative and HRrelated work

Tomsk Kemerovo

Krasnoyarsk

Prokopievsk Biysk

• it is possible to outsource virtually any professional activities, from accounting and top management to operational personnel on location • it is possible to quickly outsource work personnel based on the customer requirements

Staff outsourcing

Cristanval Outsourcing

Advantages, services, job titles Advantages

1

2

3

4

5

The client can concentrate on more important profitearning processes

Improving innovation capabilities of the company

Ensuring greater flexibility of the company in the event of sudden market changes

Reducing the risk of hiring an underqualified employee

Avoiding risks associated with social guarantees

Services

• Handymen • Cleaners • Bakers • Cashiers •S alesroom workers / Sellers • Promoters • Fish processors • Cooks • Assemblers • Trolley

gatherers • Drivers • Merchandisers • Administrators

• Outsourcing • Merchandising • Trade marketing • Marketing audit • Promo events for consumers

Job titles • Porters • Pickers • Goods packers

Staff outsourcing

Cristanval Outsourcing

Clients National Hotel Golden Ring Hotel Riga Land Hotel Don Stroy Vodnyi shopping and entertainment center SRSR (delivery service) Russkoe more Tasmaniya AMIKO, Nizhniy Novgorod KupiVIP ZOOSTANDART Taktika canteens chain “Pervoe reshenie”, production of cosmetic products Truck Stop vegetable warehouse Cook&Service canteen Prime Star fast food restaurants chain ZAO “Khlebprom”, Chelyabinsk

Kolomenskiy confectionery factory METRO hypermarkets chain, Moscow, Moscow region, S.-Petersburg MKM Logistika X5 Retail Group, Moscow region warehouse Moscow hotels commercial laundry Avoska-dva warehouse IKEA, Esipovo distribution center Il Patio Planeta Sushi Center Obuv stores chain Fix Price stores chain Perekrestok stores chain Monetka stores chain ALMI stores chain DIKSI stores chain, Ryazan, Kaluga Sedmoy Kontinent stores chain

Professional care of property

Expertise & Quality in every way

Cristanval: the winner team 1

2

3

4

5

Among the company’s top managers, 5 persons have finished high school with gold medals and graduated from the university with honor diplomas

The company’s 340 units of motor equipment daily consume 2 times more fuel than the tank army in the battle of Stalingrad

15,000 employees earn the amount of money a year that is comparable to the annual budget of an average Russian city with a population of 100 thousand people

3000 units of scrubberdryer equipment and manual cleaning consume 3.6 million liters of water a day, which amounts to a small lake

We create cleanliness and comfort for 35.5 million Russians, that is how many people live in the cities where Cristanval is present

6

7

8

Each year, the mobile team washes 50 000 sq.m of windows, which is equal to the area of glazing ​​ of the two Mary Axe skyscrapers in London, or ten football fields

Our cleaners daily clean an area of 15 million square meters which is more than the territory of Montenegro

The average age of employees is 32

8 bldg. 1 Oktyabrskiy per., Moscow, Russia, 127018 Phone./fax: +7 (495) 796-90-27 Sales: +7 (495) 508-51-81

info@cristanval.com www.cristanval.ru