Healing Our Healthcare Heroes An Essential Training Initiative
PARTICIPANT GUIDE
A LEA R NI NG D E S T I N AT I O N C R E AT I NG HOPE F O R L I VI N G W E L L
S A N TA C R U Z C O U N T Y, C A L I F O R N I A | 1 4 4 0 . O R G
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Essential Training to Heal Our Healthcare Workforce The Healing Our Healthcare Heroes Initiative is a multi-day training program that educates frontline healthcare workers by raising awareness of the impact of topics such as resilience, trauma, moral injury, mental wellness and nutrition, to afford each participant the opportunity to provide the best medical care possible in their community by focusing on their own well-being. Program participants will have continued access to online resources and workshops for one year following the in-person training; this will allow them the proper time to recover, care for and connect with themselves as they continue to cope with the stress and anxiety of everyday work, now exacerbated by the fear and unknown of COVID-19. This essential training was created by 1440 Multiversity after consulting with healthcare executives and is necessary for the long-term health and wellbeing of these professionals. As a debt of gratitude for the tireless efforts of these providers, this three-day, two-night learning workshop program is offered for free and is being funded by generous donors, sponsors and partners in order to support the mental, physical and emotional health of medical staff so they can begin to recover from COVID-19-associated stresses and trauma.
Urgency
Expected Outcome
In Silicon Valley and other parts of the country, healthcare workers are self-isolating in hotels or apartments away from their families. They are working to protect us all, yet may feel their efforts are unappreciated or undervalued. The resulting “moral injury” is common in the healthcare field, but is magnified in a crisis like COVID-19.
Participating frontline healthcare workers will leave this intensive educational workshop with a renewed sense of purpose; tools that enable processing of grief and beginning healing; and increased knowledge on how to better care for themselves and those they serve. CME credits are provided for some workshops to fulfill required hours. The 12-month online continued-support program will offer participants the ability to further their learning and advance their education on a variety of subjects included in their training sessions on campus.
The physical demands of the job; fear and feeling of exposure; and weight of personal concerns outside of the workplace – especially related to family and loved ones – require top-ofthe-line training and supportive care during and after this global emergency, which is what Healing Our Healthcare Heroes teaches its participants.
Launch Date
Cohort Program Capacity
Training programs are slated to launch in Spring 2021. Based on funding availability, there will be multiple programs offered exclusively to healthcare providers that participants may choose to attend.
In order to adhere to strict social distancing and group gathering guidelines, each learning program cohort will be limited to 50 healthcare workers — class sizes may vary slightly based on both local and state health and safety requirements.
Eligibility
Future Vision
Healthcare professionals and frontline healthcare workers are invited to participate through a nomination process or sponsorship by their healthcare organization so long as the learning requirements of this educational program are met.
Demand will continue to mount for essential training programs that are impactful on the lives of our healthcare workers and 1440 hopes to scale this training program and curricula nationwide. See the Future Vision section for details.
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The Path to Program Development AT ITS CORE, the Healing Our Healthcare Heroes education program was born as a gratitude project – one that provides frontline healthcare workers much-needed training and resources for the selfless impact that they make for others everyday. Each healthcare provider that is sponsored for this year-long healing program will benefit from thoughtful and comprehensive learning workshops tailored to critical topics that impact their health and wellbeing. In addition to the on-campus learning, participants will benefit from a full-year Online Education & Support Program to help them further their foundational knowledge from home. CME credits are available.
Program Research & Development
Part 1: On-Campus Program
Prior to establishing the curricula, 1440 initiated a research endeavor in which it interviewed physicians, nurses/nurse practitioners, advancedpractice clinicians, and respiratory therapists from New York, Boston, San Francisco, and Santa Clara counties. These frontline healthcare workers shared universal feelings and concerns that they experience, including:
Limited to just 50 healthcare providers per cohort in order maintain ample social distancing, Healing Our Healthcare Heroes program participants are invited through a nomination process or sponsorship where they will train alongside other essential healthcare and frontline medical workers and attend workshops and faculty-led content sessions focused on topics born out of significant healthcare provider concerns:
• Fear • Unprepared if they fall ill • Long-term effect of stress and trauma (Moral Injury) • Not able to properly grieve patients • Loss of Identity • Lack of self-care From these concerns, 1440 began to design an in-depth year-long training program consisting of two elements. The first is a three-day, two-night educational workshop located at the 1440 Multiversity campus in Scotts Valley, California, that includes faculty curriculum, classroom instruction, nutritional meals, and workshops. The second instructional element grants access to a 12-month Online Education & Support Program that will provide the necessary tools to help attendees deepen their personal and professional development from home. The goal of 1440 is to create comprehensive curriculum that addresses these identified needs; provide the healthcare worker access to information, skills, and tools to help prioritize care; and support their own mental health and wellbeing.
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Trauma and Stress Mindfulness-based Resilience Moral Injury/Moral Distress Recognition Nutrition and the Immune System Grief and Healing Journey to Joy and Growth
Part 2: Online Education & Support Program Upon leaving campus, participants will have the opportunity to further their learning in a supportive online community. Examples of the curriculum learning tools include webinar and podcast series from accredited experts, a video series on difficult conversations, mindfulness apps to help stay centered, Healthcare Conference access, and living will assistance. 1440 will continue to develop the online curricula based on the needs that arise both from the program and global conditions that are impacting healthcare workers.
1440 Signature Classes The on-campus classroom learning program is supplemented by early morning and evening embodied movement and contemplative practices curated to help participants learn to raise their selfawareness to living a more balanced and resilient life.
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Nutrition & Wellness: Foods to Optimize Immune System Function; and Adversity and Resiliency
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Embodied Movement: Yoga; Qigong; Tai Chi; Meditation in Nature; Morning Movement; and Sunrise Yoga
Taught by expert practitioners, there are a several options to choose from so that each healthcare worker can pursue the path of knowledge and growth that best suits their needs. Class options include:
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Contemplative Practice: Meditation; Stretch and Breathe; Wellness in the Workplace; Mindfulness Practices; and Sound Journey
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Sample Program Schedule All Healing Our Healthcare Heroes Initiative schedules are subject to change and may be customized to your organizational needs.
DAY 1
DAY 2
DAY 3
TIME
ACTIVIT Y
10:00 am – 12:00 pm
Arrivals
12:00 – 12:45 pm
Lunch in Kitchen Table
1:00 – 1:30 pm
1440 Training Orientation and Welcome
2:30 – 4:00 pm
1440 Signature Class: Nutrition and the Immune System
6:00 – 7:00 pm
Dinner in Kitchen Table
7:30 – 9:00 pm
Program Faculty Workshop: Resilience in a Time of Trauma
7:45 – 9:00 am
Breakfast in Kitchen Table
8:00 – 8:30 am
1440 Signature Class: Meditation in Nature
9:30 am – 12:00 pm
Program Faculty Workshop: Moral Injury Recognition and Care
12:45 – 1:30 pm
Lunch in Kitchen Table
2:00 – 4:30 pm
Program Faculty Workshop: Grief and Healing
6:00 – 7:00 pm
Dinner in Kitchen Table
7:30 – 8:30 pm
1440 Signature Class: Sound Journey
7:45 – 9:00 am
Breakfast in Kitchen Table
8:00 – 8:30 am
1440 Signature Class: Qigong
9:30 – 11:30 am
Program Faculty Workshop: Journey to Joy and Growth
11:30 am – 12:15 pm
Lunch in Kitchen Table & Departures
CME credits are available. Faculty content sessions and Signature Classes represent a sample curricula; similar content and classes may be modified to best address the needs of each cohort or organization sponsoring this training.
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Future Vision and Program Scalability THE GROWTH AND EXPANSION of the Healing Our Healthcare Heroes Initiative is a critical part of delivering this educational experience to frontline healthcare workers nationwide, and helping these individuals begin the process of restoring their mental and physical wellbeing though a comprehensive learning program. This program will be used as a model that can be evaluated, learned from, and scaled to reach other communities that want to help address the many concerns that healthcare workers will continue to face both short- and long-term. 1440 will advance this training by donating the model and development, which includes: • Developing the program training template with funders, healthcare systems, faculty and curricula. • Engaging with partner foundations, faculty and learning centers to collaborate around supporting other communities interested in this educational program. • Open-sourcing the Healing Our Healthcare Heroes model to other areas around the country in need of an essential comprehensive training program for frontline medical workers. While a COVID-19 vaccine is imminent and there has been some success in flattening the curve, case loads continue to mount. There will undoubtedly continue to be a long-term need for patient care as frontline workers are forced to place themselves and their families in harm’s way as the rest of the community begins to re-emerge from isolation. The need for these essential workers to take care of themselves will continue its urgency, and it is also important for healthcare workers in our communities to feel the deep gratitude of the people and organizations they serve. The goal of the Healing Our Healthcare Heroes Initiative is to build a national training program accessible to the vast community of healthcare workers in need of this learning so they can begin to cope with the burnout, grief, PTSD and other personal impacts from the COVID-19 pandemic. Healing Our Healthcare Heroes is also a pilot for a larger vision – after 1440 refines its curriculum to launch the initiative nationwide, it will work to create similar advocacy training programs for additional deserving groups of essential workers who have experienced great stresses of the job during this crisis.
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I want to thank you all for taking the mental health of the frontline workers so seriously. Our providers are doing so many things well: learning about a new, very complex disease quickly; taking extraordinary care of critically ill patients; nurturing anxious families and loved ones of the patients; then soothing the anxiety of their families back home. Their own welfare is something that may be currently on the back burner. – TRAUMA SURGEON, SANTA CLARA VALLEY MEDICAL CENTER
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1440 Multiversity: Our Beginning NEARLY A DECADE AGO, 1440 Multiversity co-creator Joanie Kriens was inspired while tending to and harvesting vegetables in her home garden. In that mindful moment, she was overcome by feelings of happiness, contentment, and joy – for the colorful tomatoes and squash in her basket, the quiet beauty of the land, and the preciousness of life with her family and friends. This heightened awareness and gratitude may have only lasted just a minute or two, yet it had a profound effect on Joanie. It made her wonder how many minutes there are in each day, and how we might all live more self-aware with gratitude for the simple blessings in life. After turning to Google for the answer, the 1440 name was born – little did she know she would find it in her own backyard. Following several years of philanthropic grant-making, the 1440 Multiversity campus opened in May 2017 as a learning center among the towering redwoods of the Santa Cruz Mountains. The former home of Bethany College for nearly 50 years, the campus is now a 501(c)(3) nonprofit organization dedicated to training and learning with an invitation to participate extended to all unbound by the range of human differences among us. While the physical aspects of social gatherings have changed in this time of crisis, our dedication to safely educating those in our community, employees and guests remains a committed passion for the 1440 Multiversity team and our faculty.
What is a Multiversity? Unlike a traditional university, which focuses primarily on intellectual learning, a multiversity is a place for holistic learning that engages not only the mind, but also the body and heart through the awakening of all aspects of ourselves. “Multi” represents the many doors and avenues of learning one will experience on their journey. “Versity” refers to the social, emotional and relational aspects of learning that we will use to shape our knowledge and build more collaborative and connected communities.
By the Numbers 75: Size in acres of the 1440 campus 300: The mile radius from campus that 1440 sources all of its produce and other foods. 775: The number of scholarships that 1440 has granted since the program’s inception in February 2019. 1,200: The estimated age in years of the Mother Tree, which is situated near the Cathedral on campus and is one of the oldest trees in the world. 100,000: Guests who have participated in learning courses on campus since opening in May 2017. 150,000: Number of honeybees that call 1440 home – two more bee colonies were added in May 2020, and each colony produces 50 pounds of honey per year that is used in a variety of 1440 recipes.
1440 Multiversity at a Glance Non-Profit: 1440 Multiversity is an operating 501(c)(3) philanthropic learning campus – all guests must be registered in a learning prorgram. Each stay at 1440 supports the educational work we do and helps award program scholarships and grants while helping fosters the 1440 vision of creating hope for living well. Each financial gift to Healing Our Healthcare Heroes in its entirety – 100 percent – will be used to support this essential training initiative. All-Inclusive: Participant training includes all meals at Kitchen Table (starting with lunch the day of check-in through lunch on check-out day), expert-led classroom sessions and all training materials so that all attendees can focus 100 percent of their attention on their learning experience without being distracted.
Essential Business Designation 1440 Multiversity has been designated as an Essential Business by the County of Santa Cruz, Office of Emergency Services. In April 2020, 1440 Multiversity and the County of Santa Cruz announced a two-part partnership to provide meals to shelters and service sites, along with establishing an Alternative Care Site. By the end of May, the 1440 Multiversity culinary team proudly and mindfully prepared nearly 40,000 shelter meals to provide individuals nourishment and housed evacuees from the wildfires in support of their health and well-being.
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Home Away From Home HEALING OUR HEALTHCARE HEROES participants will benefit from a concentrated three-day, two-night immersive training workshop on campus where they are free from modern distractions and able to focus on their learning objectives. Using all the onsite resources 1440 Multiversity has to offer, program participants will be granted optimal training time and safely connect with others to feel understood, recognized and affirmed. This shared sense of belonging, combined with class time they invest in, will afford the ample amounts of healing, learning and much-needed energy to help refocus and enrich their personal and professional lives that will have a lasting impact at work, at home and in the communities in which they serve long after they leave.
Kitchen Table The heart of the 1440 campus, Kitchen Table is the dining room on campus where each participant will enjoy three nutritious meals per day. Operating with a “Food is Medicine” approach, the 1440 Multiversity culinary team works mindfully using fresh and locally sourced foods to prepare flavorful dishes for all dietary needs, including gluten-free, paleo, lactose-free, and vegan. Chefs cook with the freshest produce harvested within a 300-mile radius of campus serving only organic meats and seafood from partners dedicated to sustainable and humane practices. Participants feel energized after each savory meal at Kitchen Table to optimize their attention and learning experience on campus.
Signature Classes A visit to campus gifts the opportunity for guests to explore their passions and interests in a safe community of instructors and fellow participants. Signature classes at 1440 range from creative, to physical, to introspective, and more – all designed to awaken the mind, body, and spirit. During their stay, Healing for Healthcare Heroes attendees may experience yoga, meditation, tai chi, or nutrition classes.
Common Grounds Café Program participants and stop by Common Grounds Café on breaks between classroom sessions or any time in the early morning or evening to purchase items à la carte. There is an expansive outdoor patio complete with large Adirondack chairs and fire pits to utilize for journaling or refining your notes. The guest services desk is also located here should you need any assistance or support during your training workshop.
Accommodations
Nature Trails
Fitness Center
Healing for Healthcare Heroes participants will stay in a private room with private bath, and guest rooms are intentionally void of TVs and phones so guests can unplug and reflect. Each building is equipped with Wi-Fi, a water bottle filling station, and a courtesy phone, and rooms can be accessed without using an elevator (which remains available if needed).
A mindful, leisurely stroll along redwood-lined campus trails between classroom time is a significant part of the integrated wellness experience for guests, helping supplement their learning work. The Mother Tree, an old-growth redwood believed to be 1,200 years old, towers over the campus Cathedral, an especially serene place to enjoy a moment of reflection before or after class.
The 1,400-square-foot Fitness Center is well-equipped with weights, ellipticals, stationary bikes, a treadmill and more. Work out inside with a view of the redwoods or bring props onto the patio to exercise in the fresh air to prepare you for, or as a means of unwinding after, a long day in the classroom.
Facility hours may vary based on local and state guidelines and mandates. Guests will receive updates pertaining to their stay upon check-in.
Sundries Retail shopping on campus is open exclusively to registered guests, and includes a variety of educational, inspirational, and practical items to complement learning work both on campus and when returning home. A selection of books, clothing and accessories are available along with convenience items you may have forgotten.
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Dining: Food is Medicine THE HEART OF SUSTENANCE and social connection during your learning program at 1440 Multiversity is Kitchen Table. Seating at Kitchen Table has been modified both indoors and outdoors to accommodate plenty of personal space for safe social distancing. All participants campus gather here to enjoy breakfast, lunch, and dinner comprised of freshly prepared seasonal meals that include savory soups, nutritious main courses and healthy desserts. A wood-burning fireplace warmly welcomes guests at the entrance to Kitchen Table, and once inside, a variety of dining stations offer dishes topped with organic ingredients and garnishes from Joanie’s Garden on campus, plated and served by the 1440 Multiversity culinary team. Guests then choose a table in the expansive indoor dining area or al fresco overlooking the redwoods. The 1440 Multiversity culinary team – led by Executive Chef Kenny Woods – enjoys a creative approach to seasonal dining with colorful aromatic ingredients that inspire its cuisine. The 1440 Multiversity campus forager procures the freshest products from local growers, and chefs use their harvests to create wholesome, flavorful meals. The nearby Salinas Valley and city of Watsonville are known as the “Salad Bowl of the World” for the abundant produce they grow, pack and ship across the nation and abroad, and 1440 is blessed to source directly from them. The menu offerings at 1440 Multiversity were established with the notion that nutrition is a critical component for physical and emotional health and healing. With that in mind, the 1440 Multiversity culinary team operates mindfully and with a “Food is Medicine” approach, and the team and the guests it serves take comfort in seeing and knowing where these ingredients originate from. Program participants are encouraged to engage with culinary team members who are available during all meal periods to educate and teach you methods for selecting fresh ingredients and the importance of preparing nutritious meals to enhance your own health and wellness. Menus at 1440 vary daily, with gluten-free and vegan options at every meal. All produce is sourced from within a 300-mile radius and often paired with organic meats and seafood from partners dedicated to sustainable and humane practices. From simple fare to wholesome favorites, the 1440 Multiversity culinary team personally plates each meal to preserve freshness – it is their pleasure to surprise guests every day with cuisine that is as innovative as it is nourishing.
Long-Term Commitment to Nourishment 1440 Multiversity enjoys an active strategic partnership with the Teaching Kitchen Collaborative – launched by the Harvard T.H. Chan School of Public Health's Department of Nutrition, The Culinary Institute of America, and Dr. David Eisenberg. The principle teachings within this partnership have allowed 1440 Multiversity to implement industry-leading philosophies and best practices into its culinary work. Stringent health and safety measures are in place at Kitchen Table and across campus to ensure guest comfort; please see the Health & Safety section for details.
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Campus Protocols at a Glance
Campus Health & Safety THE HEALTH, SECURITY, SAFETY AND WELL-BEING of guests and employees are 1440 Multiversity campus priorities. 1440 closely follows alerts and information disseminated by the CDC, WHO, and the Department of State each day, and continually amends safety protocol in keeping with state mandates and recommendations.
General
Guest Rooms & Public Buildings
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1440 employs a full-time Security and Safety Manager, who together with the 1440 leadership team closely monitors official guidance from governmental and health authorities The campus conducts scheduled, routine deep cleaning to ensure high-traffic surface areas are clean and disinfected. Hand-washing sinks (including alcohol-based hand sanitizers) are available throughout campus and mandated for use prior to meals. 1440 utilizes EPA-approved cleaning products that are CDC-compliant. All 1440 staff members undergo a daily health screening to include temperature checks. Guests are asked to observe signs and distance indicators located throughout campus to allow for and encourage safe social distancing.
Faculty Programs & Signature Classes •
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Disinfectant wipes are available to all classrooms and can be used on all chairs, tables, contemplative supplies, and embodied movement equipment as needed. Guest temperatures will be taken prior to participating in all signature classes. 1440 Signature Class settings utilize outdoor venues to optimize open air as weather permits. Participants are spaced at least 6 feet apart. All speakers will facilitate their sessions from a raised stage in Redwood Auditorium. Physical barriers may be used where practical.
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Guests will receive a private room with a private bath. All guests can access assigned accommodations and common areas without being confined in or requiring the use of elevators (which are available for use as needed). Common areas are thoroughly cleaned and disinfected on a regular schedule. Guests must observe social distancing and mask protocol while on campus, along with all physical barriers and marked restricted areas.
Campus Public Safety Protocol •
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1440 will deploy a limited-touch registration process. Program attendees will be greeted in their vehicle upon arrival and provided with directions to self-parking options. No public restrooms are available while on campus — please use facilities in your assigned room(s) only. 1440 staff and guests are monitored for signs of flu-like symptoms and 1440 employees are provided paid sick time in lieu of reporting to work if they are not well. Guest participation in the Healing Our Community program and daily Signature Classes is at the sole discretion of 1440 Multiversity — 1440 may evict any guest who fails to comply with campus health and safety guidelines. 1440 assists health professionals with contact tracing, accompanied by related implementation parameters. All program participants are required to sign a voluntary participation form acknowledging health and safety guidelines.
The safety and security of our guests and employees is our utmost priority. Please be aware of signage on campus that encourages the health and wellness of everyone that experiences 1440 Multiversity.
Arrival
Limited-touch arrival process for everyone’s safety and well-being.
Social Distancing
Observe signs and distance indicators located throughout campus encourage safe social distancing.
Masks
Participants must observe mask protocol on campus at all times.
Hand Hygiene
1440 encourages frequent handwashing with soap and hot water for at least 20 seconds; hand sanitizer is placed throughout campus.
Signature Classes
Settings utilize outdoor venues to optimize open air as weather permits.
Temperature
Guest temperatures may be taken prior to participating in all signature classes or when in public spaces.
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Kitchen Health & Safety 1440 MULTIVERSITY TAKES EXTREME CARE in its health and safety policies on campus, including in the kitchen. All meals are prepared in a kitchen that is safe, sterile, and experiences rigorous routine cleaning. • Upon arrival to campus, all culinary team members enter through one back door and move through a series of management-monitored no-touch stations to have their temperature taken, wash their hands for 25 seconds, and put on gloves and their disposable mask – all set up in order to avoid cross-contamination. Staff wear procedural or surgical masks only, which further increases the safety of one another and the recipients of each meal. • There are four kitchen zones regulated to minimize movement through cooking areas and to adhere to social distancing; once there, staff deep-clean their area before food preparation begins. Every 30 minutes a timer goes off for staff to wash their hands – staff members average washing their hands 74 times per work week. • The loading dock is accessible by management only, and the dock manager sanitizes every incoming package in a Neutral Zone established for the exchange of goods only. Incoming packages air dry for one hour before entering the kitchen, and prepared meals are placed in the Neutral Zone for the delivery team to pick up and take to their destination. • Food distribution is provided only by staff certified to handle food and beverages. Program participants are required to adhere to all mandated policies and procedures or may be denied access to service or continued program participation at 1440’s sole discretion.
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Our personal relationship to our local families and businesses is what drives us still today. We appreciate and value our business with 1440 Multiversity to help the community stay safe during this time. We look forward to providing our community with as much resources as possible.
– JAYCI IMLAY, MARKETING MANAGER, BET TER BRAND FOOD PRODUCTS, INC.
The way our healthcare workers feel is the way the patients will feel. If our healthcare workers don’t feel valued, neither will the patients. Thank you for supporting our healthcare heroes.
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800 Bethany Drive Scotts Valley, CA 95066 CreateHope@1440.org (844) 544-1440