145 Magazine Vol. 6 Issue 2, April Issue

R A I S I N G

M O N E Y

F O R

B O S T O N ’ S

C H I L D R E N

H O S P I T A L

R AP 19ON 20EDITI

THE145 ONE FORTY FIVE MAGAZINE THE145.COM

06

Run

For Good

AUGMENTED REALITY

AVIATION HISTORY

FLIGHT ENDURANCE

NAME THAT AIRPORT

16

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M A G A Z I N E

FOR A GOOD CAUSE

SOCCER

TOURNAMENT

16

20

16

23

REALITY

AUGMENTED

NAME

THAT AIRPORT

06

HISTORY

RUNNING

AVIATION

Contents

34

24

32

WINGS OF HOPE APRIL-2019

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MAGAZINE

April Issue

THE145.COM

Featured Selection

W E

A R E

T H E

M R O

D A T A

E X P E R T S

06-11

32-35

Running for a good cause

Soccer Tournament

12-15

36-37

Aviation History

Turbine Aero

16-17

40-41

20-23

44-47

TopShop Winners 2019

Name That Airport

Campaigning Tips

Aviation Trends

24-31

Wings of Hope

Running For Good

Cause

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A DREAM BECOMES A GOAL WHEN ACTION IS TAKEN TOWARD ITS ACHIEVEMENT.

EDITOR’S

NOTE

Discover So, sit back and enjoy the magazine. We hope you like the stories, but

ASHLEY FOX

more importantly, that you come away with a little more hope for the world around us.

Magaz in e ed itor

It’s that time of the year once more, the annual MRO Americas. This is a time to once again renew acquaintances, make new friends, and discover what’s new in the industry. At The 145 we love this time of year because we get to award our Top Shop Awards to those striving for excellence in the industry.

This month we will take a look at aircraft refueling over time, an airport that began as a community project, a charity working to provide air support for people in need, and finally, a heartwarming story of the way the industry comes together to run for a good cause.

Time To Make The Magic Happen APRIL-2019

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Running For a

Good Cause

By Juliana Christensen

It all started with a question posed by Sam Bouveron (Thales), which went something like this, “I’m running in the New York City Marathon and I was wondering if I could run for your son, to raise money for his condition?”

Such a sincere request is what got the ball rolling.

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My son, Zeke, is 6 years old and was born with a rare condition called cloacal exstrophy (part of a larger diagnosis called OEIS), where his bladder and part of his intestines developed outside his body. As a result, his 6 years of life so far have been challenging, but still so much fun. He’s had 16 surgeries and been in the hospital over 230 days and still is a happy-go-lucky child that looks like any other kid when he has a shirt on. He has an ostomy bag and a G-tube for feedings, but all of that is forgotten when you see him running and playing with his friends and 9 other siblings.

Zeke was born with a rare condition called

After a few more calls with Sam, we decided that running in New York was going to happen. Around the same time, after a chance conversation with Phil Bashaw (Ametek) about the Boston

cloacal exstrophy (part of a larger diagnosis called OEIS) , where his bladder

Marathon, I decided that I would try to apply for a charity spot in the marathon of all marathons. It seemed like a long shot, until I saw that the Boston Children’s Hospital was given runner spots for the

and part of his intestines developed

race, and one of my son’s surgeons had just moved there,

outside his body.

Dr. Belinda Dickie.

As you can see, there were a lot of moving parts at this point. I applied to Boston, told them about my son, and waited. A couple of days later I was contacted and informed that I had been accepted, as one of about 5% of total applicants that make the cut for a charity spot. This would give me the opportunity to not only run in the Boston Marathon, but also raise money to help the hospital care for patients with similar conditions as my son. What made it even better was that we could couple the money raised during the New York Marathon with the money raised during Boston.

What seemed like a dream a few month before was fast becoming a reality.

On November 2, 2018, my husband flew out to New York with two of our sons to watch Sam in the New York City Marathon. Sam had brought along his runner friend, Scott Avidon, to run for my son, as well as Roberta Groner.

All I knew about Roberta was that she was a fast runner. When they met up the following day, my husband jokingly asked her, “So, are you going to break 2 hours 20 minutes?” (The women’s record is 2 hours 22 minutes) To his surprise, she didn’t flinch, but smiled and said, “No, but I hope to break 2 hours 30 minutes.” He told me, “I figured she was fast, but I didn’t expect her to be THAT fast.”

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Since the finish line in Central Park was a madhouse, my husband and son met up with Sam at Thales in Piscataway, New Jersey the following day. Sam had spearheaded the fundraising, but all the wonderful people working at Thales had worked together to help support Sam and my son.

On November 4th my husband joined 1,000,000+ other spectators along the sidelines of the race. What was nice about the race was that all the runners were GPS tracked so it was easy to see where they were at any given time.

The women came through first, with Roberta Groner fighting for a top 10 finish. The men came later, with Scott and Sam hovering around the 3-hour pace setter. In the end, Roberta finished 12th overall (out of 26,000 women) with a time of 2:31:01, Scott finished in just a hair under 3 hours, while Sam finished in 3:03:27.

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Sam met them at the entrance of the Piscataway location and took them back to meet all of Zeke’s wonderful helpers. It was nice for both my husband and kids, and the people at Thales to meet face to face. Everyone was so accommodating and even passed out candy to the boys like it was Halloween (since it was just a few days into November). While the little kids ate snacks and candy, my husband was given a tour of the internal operations of Thales.

He mentioned how amazing it was to see the ins and outs of a shop, and just how nice everyone was. The people at Thales seemed like they knew Zeke very well, and I guess in a sense, they did.

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Award Ceremony Conducted

By VP/GM Thales Avionics, Shyam kumar

After the meet and greet and the tour, they retired to a conference room and had an award ceremony conducted by the VP/GM of Thales Avionics, Inc. Shyam Kumar. Everyone involved in the fundraising efforts met together while Sam presented my son with some memorabilia from the race, which included: Sam’s medal from the race, Roberta’s signed bib, some water bottles only given to the elite runners, as well as a huge foam check letting us know that Thales had raised over $2,100 to be donated in his name. There was also a competition to see who could guess closest to Sam’s final time. The winner was only a few seconds off.

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If all goes as planned, following the MRO, I fly to Boston for the Marathon on April 15th, 2019. It is a dream come true to be able to run in the race, but what makes it more meaningful is that I get to join my efforts with Sam in raising money to help those less fortunate than me or my son. We’ve been blessed by the love and charity of so many people and hope to be able to give back in a small way.

If you would like to donate to help support the Boston Children’s Hospital in my son’s name, Please see the flyer on Page 42

Thank You APRIL-2019

Support Kids Like Zeke

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Aviation History F L I G HT E N D U R A N C E

On December 4, 1958, at 3:52 PM, Timm and Cook took off from McCarran Field in Las Vegas.

They had been given FAA approval to operate the aircraft at roughly 400 pounds above maximum takeoff weight. For the first few days, they hovered around Las Vegas to work out any bugs. After all seemed to be in order, they made their way down south to Blythe because the terrain was less hilly. Twice a day a truck would rendezvous with the aircraft over a closed road, to refuel. The Hacienda would fly 20 feet off the ground and use an electric winch to lower a hook to catch the refueling hose. Timm or Cook, standing on the platform that was lowered out the co-pilot’s door, would then insert the hose into the belly tank to fill up the tank, which took about 3 minutes.

Food, water, towels, and other items were passed up to the pilots during refueling runs.

Their meals were chopped up and put into a thermos. There was a platform on the side of the plane used for showering and other hygienic

As soon as the ability to fly started to become commonplace, innovators looked into ways to refuel without having to land. In 1923 the first mid-air refueling took place, followed by attempts at flight endurance records. In 1929, the record for time aloft was broken 5 times.

In 1949, Bob Woodhouse and Woody Jongeward flew an Aeronca Sedan for over 46 days before landing (1124 hours and 17 minutes).

Originally set up as a promotional stunt for the city of Yuma, Arizona, the aircraft, named “City of Yuma” took off on August 24, 1949, finally

Almost like clockwork, as the next decade came to a close, it became time once again to break the flight endurance record. The owner of the Hacienda hotel/casino in Las Vegas, Doc Bailey, determined that a flight endurance record was

matters. Even though the pilots took four-hour shifts, it was difficult for either man to really get any sleep. Also, the wear and tear of sitting all day, coupled with the engine noise made life difficult.

the ideal way to draw attention to his property. He recruited slot machine mechanic Robert Timm, a 240 pound “bear of a man” who was a World War II bomber pilot, and an experienced aviator with a passion for flying.

After a couple of failed attempts, Timm found Wayne Cook, an experienced airplane mechanic, to be his co-pilot.

HISTORY

SPECIAL

landing on October 10th. During that time, they circled back and forth around Yuma County Airport while grounds crews riding in speeding cars transferred food, fuel, and other necessities to the pilots.

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It has been 60 years since the record was set and it looks to be safe for the foreseeable future, however, the frontiers of air travel were pushed through the efforts of pilots like Timm and Cook.

Thirty-nine days into the flight, the electric gas

The stunt brought fame and notoriety to both

pump broke and all gas had to be hand pumped

pilots and attention to the Hacienda casino.

in the tank from that point forward.

The aircraft was later sold off, but in 1988 was

On February 7th, 1959 the pilots decided enough was enough, and they decided it was time to go home. They landed at McCarran

found in Canada and brought back to Nevada where it is currently displayed at the McCarran Aviation Heritage Museum.

Field after being in the air for 64 days, 22 hours,

When asked by a reporter if he would attempt

and 19 minutes (1,558 hours). They had flown a

the record again, Cook replied, “Next time I

little over 150,000 miles through the air, which

feel in the mood to fly endurance, I’m going to

was roughly equivalent to six times around the

lock myself in a garbage can with the vacuum

Earth.

cleaner running, and have Bob serve me T-bone steaks chopped up in a thermos bottle. That is, until my psychiatrist opens for business in the morning.”

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Name That

AIRPORT

V E L A N A

I N T E R N A T I O N A L

A I R P O R T

I N

T H E

Which Airport?

Was originally built using slotted steel sheets?

Takes up an entire island?

Has 2 asphalt runways and 4 water runways?

Is one of the busiest hubs in Southeast Asia?

VELANA

INTERNATIONAL AIRPORT IN THE MALDIVES APRIL-2019

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Originally known as Hulhulé Airport, the first runway was built using slotted steel sheets and was opened on October 19, 1960. The runway measured

Covering the entire Hulhulé Island in the North Malé

75 ft by 3000 ft (23 m × 914 m) and received its first commercial aircraft

Atoll, nearby the capital island Malé, Valena International

from Air Ceylon in 1962.

Airport sits about 620 miles (1,000 km) southwest of the island of Sri Lanka and the southern tip of India.

In 1964 the government and people of Malé competed to build the runway, with the fastest district earning the prize of 1,000 Rufiyaa. Throughout the 1960s and 1970s, as tourism increased, additions were made to the airport to handle an increase in passenger flow.

Over the last 25 years, the airport has seen several

The airport has upgraded to 2 asphalt runways and 4

rebranding attempts, passing control of the airport back

water runways. There are three terminals: 1 for

and forth between the government and private control.

domestic flights, 1 for international flights, and 1 for

The airport was renamed Ibrahim Nasir International

Seaplanes handling over 2.5 million arrivals and

Airport in honor of the 2nd president of the Maldives,

departures annually, making Velana International Airport

and later changed to Velana International Airport.

one of the busiest airports in Southeast Asia and one of the most popular tourist destinations in the world.

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A DREAM BECOMES A GOAL WHEN ACTION IS TAKEN TOWARD ITS ACHIEVEMENT.

A

I

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C

R

A

F

T

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P

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C

T

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Augmented Reality

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Trends In

Aviation AUGMENTED REALITY

AIRCRAFT INSPECTIONS Almost like a scene straight out of Star

The way the system works is that a

Trek or Star Wars, the melding of man

worker, wearing smart glasses, sees all

and machine is taking place at an

the data and technical

accelerated pace. Hungarian start-up

information about any aircraft

AerinX announced recently the

projected in three-dimensions on the

development of an Augmented Reality

surface of the plane, including plate

(AR) System for Aircraft Inspection.

thickness at the given point and

AND MACHINES

C O L L A B O R AT I O N B E T W E E N H U M A N S

damage history.

Antal Bence Kiss, CEO of AerinX, commented: “Our vision is to completely revolutionize the way aircraft skin inspection is carried out at the moment. To achieve this, we are developing a smart inspection system which combines AR technology with modern picture processing, giving a decision-supporting tool in the hands of professionals.�

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According to AerinX, the benefit of its system compared to similar AR technologies is that it intends to supplement current inspection processes rather than fully automate them. Imre Hanyecz, CCO of AerinX noted that the AerinX system will serve as a “decision-making tool in the hands of the maintenance engineers” and build on their expertise during the inspection process.

The system has numerous applications in the industry; primarily in expediting the inspection process and decreasing aircraft on ground (AOG) turn around time, where immediate inspection is required.

According to international aviation industry statistics, 70-80 percent of aircraft accidents occur due to human lapses or mistakes. While a significant portion of such cases involve mistakes committed by either pilots or flight crew, a marked amount of lapses happen during checking and maintenance of aircraft.

Most damage detection, registration and documentation still occur manually, with maintenance engineers measuring damage with a ruler, marking the spot with a marker pen, before having to sift through long, PDF or paper-based documentation when determining

An average external inspection may take up to 90-120 minutes with the current methods. AerinX claims to be able to reduce this time to 20 minutes, which may result in cost and time savings.

In a sense, the AerinX system works as a “personal assistant” to the maintenance workers, providing them with a database of information, while also recording notes and problem spots on the surface of the airplane in 3D. AerinX is in the beginning stages of what it hopes to accomplish as a company. Currently they are expanding and seeking venture capital investment along with creating strategic partnerships in various segments of the aviation industry.

AerinX recently began a strategic partnership with Aeroplex of Central Europe, one of the region’s largest MROs, to implement the system in heavy and line maintenance processes. During this prototype testing phase, two companies will work closely to refine and further develop the system’s functionality in real life industry conditions. Hanyecz says the next phase of development—which is estimated to take another six months—will entail refining and testing AerinX’s extended functionality.

In recent years we have seen more collaboration between humans and machines, and the future looks to only solidify that relationship. AerinX hopes to pave the way for smarter aircraft maintenance and repair.

the seriousness of the damage.

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Wings of Hope CHANGING AND SAVING LIVES THROUGH THE P O W E R O F AV I AT I O N

Founded in 1965 Wings of Hope was founded in 1965 by four businessmen (William Edwards, Joseph Fabick, Paul Rodgers, and George Haddaway) from St. Louis, Missouri When you peruse through the website for Wings of Hope

The story received a great deal of publicity and led to numerous

(https://wingsofhope.ngo/), you see story after story of good

other people offering their assistance. In the past 54 years, Wings

people helping those in need, but as you scroll down to the bottom

of Hope has grown to 9 international field sites (Belize, Cambodia,

of the page you come across something interesting, listed almost

Columbia, Ecuador, India, Nicaragua, Paraguay, Tanzania, and

as a footnote, which reads “Twice Nominated for the Nobel Peace

Zambia) while also having a presence in 29 States of the United

Prize.� In a way, this summarizes the mission of Wings of Hope.

States, as well as working currently or at some point in the past, in

The individuals who need help and those people who give of their

47 different countries.

time and talents to serve have been placed on center stage, while the accolades and distinctions are relegated to the periphery.

Wings of Hope is about so much more than just medical evacuations. In addition, they work throughout the world to help

Wings of Hope was founded in 1965 by four businessmen

with immunizations, food and nutrition, education and income

(William Edwards, Joseph Fabick, Paul Rodgers, and George

assistance, teacher training, dental assistance, and financial

Haddaway) from St. Louis, Missouri, who heard about Sister Michael

training. Within the United States they assist by flying patients

Therese Ryan delivering relief aid in a remote region of Kenya using

living in rural areas to major hospitals to treat conditions like

a small fabric covered Piper PA-18 Super Cub. The founders raised

club foot.

the capital to purchase a new Cessna U206 and recruited the efforts of pilot Max Conrad to fly the plane from St. Louis to Nairobi, Kenya to help Sister Ryan with her work.

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There is no cost for their services. They rely on the kindness of a small army of kind-hearted people. In 2017, Wings of Hope directly served 45,656 people.

In order to be considered for assistance from Wings of Hope, individuals, groups, or nations apply to Wings of Hope for assistance. Unfortunately, one of the primary criteria that disqualifies a group from receiving assistance is if their nation is politically unstable or at war. After receiving requests, people at Wings of Hope determine what assistance they can provide, looking at flight operations and populations being served. Every request for help is considered on an individual basis, so even if you don’t meet any of the criteria, you might still receive assistance.

President and CEO of Wings of Hope, Bret Heinrich wanted to mention that Wings of Hope, “works with all kinds of organizations, but we don’t just limit ourselves to faith-based organizations. Our bottom line is that we want anyone in the world to receive the care and the support they need with no strings attached.”

BRET HEINRICH CEO WINGS OF HOPE

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“Camille Fernandez” helped by Wings of Hope

One special experience Heinrich talked about happened in 2017. The Pujols Foundation (founded by baseball

As if the story wasn’t good enough already,

star Albert Pujols) and the Tsunami Waves Foundation (founded by St. Louis Cardinals pitcher Carlos Martinez)

on April 10, 2018, Camille Fernandez threw

were on a medical mission in Martinez’s home town of Puerta Plata, Dominican Republic providing free medical

out the ceremonial first pitch at a St. Louis

and dental care. While there, Martinez became aware of a 17-year-old young woman named Camille Fernandez,

Cardinals baseball game.

suffering from acute myelogenous leukemia, and given only a few weeks to live unless she got care.

Martinez’s foundation contacted Wings of Hope and the ball started rolling. What seemed like a Herculean labor became more of a reality as money and time and volunteers started to come out of the woodwork to help Camille. Finally, Camille was flown to St. Louis Children’s Hospital and received a bone marrow transplant and a 70% chance at a full life, which is a miracle in and of itself.

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Soar into STEM With so much humanitarian work done throughout the world, Wings of Hope has shifted a portion of their focus to help another group of people often overlooked.

According to the 2018 Boeing Pilot & Technician Outlook projections, 790,000 new civil aviation pilots, 754,000 new maintenance technicians, and 890,000 new cabin crew will be needed to fly and maintain the world fleet over the next 20 years.

Wings of Hope sees this as an opportunity to address this shortage by getting young people excited about science, technology, engineering and mathematics (STEM) learning and aviation careers through a new project they call Soar into STEM.

According to their website, “Soar into STEM is an exciting, hands-on STEM learning experience designed to engage students in STEM learning by bringing them into our hangar to work on mission- bound aircraft.

The mission of Soar into STEM is to use the resources of Wings of Hope — airplanes, pilots, mechanics, and aviation experts — to expose young people (especially girls and students of color) to STEM- related pathways and future aviation careers.”

The work they do not only brightens the student’s minds, but also prepares real aircraft to be used in future service missions. This shows students that learning in the classroom does have real life application and can make a difference in the world.

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How is the program structured? Soar into STEM is a program held at the Wings of Hope world headquarters at Spirit of St. Louis Airport. Students meet on four Saturdays for hands-on repair and modification of an airplane, presentations by guest speakers sharing career path information and stories, and information about the Wings of Hope mission — including medical air transport flights that fly in and out of our St. Louis hangar. Topics covered include an introduction to how planes fly; pre- flight inspections; airplane engineering, manufacturing and maintenance; flight planning for a Wings of Hope mission; and navigation and navigation instruments. Students will also have an opportunity to spend time in a flight simulator and fly in a small-engine aircraft.

The work done by Wings of Hope blesses lives on many fronts, with close to 90% of all donations going straight to their missions and operations. It’s wonderful to know that there are people out there working hard to make the world a kinder place.If you would like to donate materials, time, or money to Wings of Hope, go to https://wingsofhope.ngo/donate/

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Twelve Teams,

ONE HEART

T H E

1 S T

A N N U A L

A V I A T I O N

S O C C E R

Event details On March 1st- 3rd of this year, Power Avionics and GPS, in conjunction with Dreams Multimedia, held the 1st Annual Aviation Soccer Tournament in Miami, Florida, and the event was quickly heralded as a success. Power Avionics and GPS are both owned by Kevin and Chas Carmichael, which sponsored the tournament as a way to gather and connect the Aviation industry, to create and support new and established relationships that will help companies do business in a pleasant networking field for both recreational and professional competition.

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T O U R N A M E N T

ANNUAL

AVIATION SOCCER

TOURNAMENT

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ON MARCH 2nd,

TOURNAMENT STARTED

The tournament was played by

The tournament was hard fought, but

Aviation company teams and officiated

in the end it was the host team, Power

by Soccer 5. The teams in the

Avionics, that came away victorious,

tournament were Avianca,

with Infinity Air finishing second. The

American Airlines, IATA, Spirit, Air

winners took home a trophy and the

France-Barfield, GA Telesis MRO and

$5,000 grand prize. Heber Hernandez,

CSG, Kellstrom, Lufthansa Technik, 630

#10 on the Power Avionics team, was

Aerospace, Infinity Air, and Power

selected as the tournament MVP,

Avionics.

receiving 2 tickets provided by Avianca as his award.

On March 1st, the tournament started with an inauguration ceremony to introduce the teams and the schedule of the games. The games started the following day.

The event surpassed all expectations and we are now expecting a larger tournament, which will be held in January 2020. A special thanks needs to be given to Connie Bahamon from Dreams Multimedia and Chas Carmichael, for helping put the tournament together. There has already been a great deal of anticipation for next year’s event, with several airlines and companies already signed up. In order to further build and strengthen bonds in the industry, The Aviation Soccer Tournament will be open to both National and International teams.

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Power Avionics (1st)

Infinity Air Group (2nd)

IATA

GA Telesis MRO

Kellstrom aerospace

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Lufthansa Technik

GA Telesis CSG

Air France BARFIELD

American Airlines

Avianca

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TurbineAero, Inc. Announces Acquisition of APU Piece Part Repair Business from the Triumph Group On January 15, 2019, TurbineAero announced the acquisition of the APU piece part Repair Product Line (RPL) from Triumph Aviation Services.

“We are delighted to add the APU piece part repair technology to our existing APU Systems MRO capabilities. This acquisition emphasizes our focus on APU MRO and enables us to provide increased value-added services to our worldwide customer base,” said Peter Gille, Vice President and General Manager of TurbineAero Repair-Asia. “The acquisition highlights the growth TurbineAero has witnessed over the last two years and confirms the development of the aerospace industry in Thailand, where we are privileged to be included.”

The APU Component Repair Product Line was created in Chonburi, Thailand in 2007 as part of Triumph Aviation services Asia. The initial capabilities included the inspection, repair, restoration and overhaul of APU internal components such as: Housings Shrouds Shroud segments Compressor impellers Compressor housings Combustion chambers and combustion transition liners Turbine disks and blades Shroud segments and turbine nozzle segments Gearbox housings and gears Surge and bleed ducts

The APU component repair product line holds all main

In 2012 the RPL product line welcomed the addition of fully automated 4-axis machining and

part-145 certifications such as CAAT Thailand, FAA, EASA,

5-axis machining technology which increased the technical capabilities and repair

CAAC China, CAAS Singapore, ISO AS9110 and more. The

efficiencies of the product line substantially. Other aerospace products and parts were

RPL product line has a customer base comprised of highly

added to the at that time already impressive range of capabilities such as CFM56 heat

respected APU MRO facilities like: Revima, China

blanket repairs, PW100 jet pipes, PW901 casings, PW4168 and V2500 thrust reversers

Southern Airlines, China Airlines, Lion Air, Dublin

hinge- and latch beams, torque box frames, blocker doors and common nozzle assemblies.

Aerospace and Air New Zealand; as well as parts brokers,

These would be repaired per OEM specification of per locally designed and FAA approved

OEMs and part manufacturers such as Wencor.

DER repair scheme.

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The core competency remained, however, the

In 2016 the externally generated revenue of the Product Line grew to $6M USD and is

high-level repair of the GTCP131-9 series APU 2nd stage

expected to grow by at least 15% in 2019, following the acquisition. TurbineAero is looking

turbine wheel (dual alloy) where the blade leading edges

to combine the RPL with their existing Systems MRO in an 80,000 square foot facility with

and tips are weld repaired followed by the blades

more than 250 employees.

contours, leading and trailing edges being restored to shape using the 5-axis machining center. Final

Robert Wilson, CEO of TurbineAero Inc. said, “We are excited to conclude the acquisition of

inspections consist of X-ray and FPI inspection

the APU piece part repair product line from the Triumph Group. This acquisition will further

techniques.

increase our competitive edge and will enable our expanding TurbineAero Thailand team to provide superior MRO service to the growing airline fleet in the region.�

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2019 TOPSHOP WINNERS T W E NT Y T W O

R E PA I R

C AT E G O R I E S

Best Accessories Class I, II, and III Repair Silver Wings Aerospace Best Airframe and Aerostructures Repair HEICO Componenet Repair Group - Structures Best APU Repair Turbine Aero Best Avionics and Instruments Repair Aero Instruments & Avionics Best Electro-Mechanical Repair AeroStar, Inc. Best Engine Accessories Repair StandardAero APRIL-2019

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Best Engine Component Repair BP AERO SERVICES Best Engine Repair DELTA TECHOPS Best Fuel Systems and Fuel Accessories Repair SAFE FUEL SYSTEMS Best Galley Components Repair Soundair Aviation Services Best Gyros Repair A.I.R.S. Aviation Instruments Repair Specialists Best Hydraulics Repair Aero Accessories Best Heat Transfer Repair Ametek MRO - Drake Air Tulsa Best In-Flight Entertainment Systems Repair MECKO GROUP Best Interiors Repair 1st Choice Aerospace Best Landing Gear Repair AAR Landing Gear Services Best Lavatory / Sanitation Components Repair ILIFF Aircraft Best OEM Repair ROCKWELL COLLINS Best Pneumatics Repair 1ST CHOICE AEROSPACE Best Safety Equipment Repair HRD AEROSYSTEMS Best Total Solution Provider LUFTHANSA TECHNIK Best Wheels & Brakes Repair AAR WHEEL AND BRAKE APRIL-2019

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CAMPAIGNING TIPS FOR 2020

TOP SHOP AWARDS

ONE OF THE TOP QUESTIONS WE GE T EACH YEAR IS, “HOW CAN I BE SELECTED AS A TOP SHOP?” THIS A

2020 TOPSHOP TIMELINE

Nominations close December 31, 2019

Nominations open May 1, 2019

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Finalists A January

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TOPSHOP

2020

ARTICLE WILL EXPL AIN THE PROCESS INVOLVED IN SELECTING, AND BEING SELECTED, AS A TOP SHOP.

Winners Announced February 1, 2020

Announced y 8, 2020

Award Presentation at 2020 MRO Americas, April 27-29, 2020 in Dallas, TX

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The Top Shop Awards started in 2008 with only 8 categories and has grown to 22 categories by 2019. A few examples of the categories selected are:

Accessories Repair, APU Repair, Engine Accessories Repair, Fuel Systems and Fuel Accessories Repair, Heat Transfer Repair, In-Flight Entertainment Systems Repair, Lavato

Repair, OEM Repair, or Best Total Solution Provider. There is no better time to be thinking about the future Top Shop Awards than now. Get started today by putting togethe

Success for our Top Shop Winners comes in two different ways:

01

02

A recurring theme for our Finalists and Winners is the overall quality of their work and customer service. In an industry with

Unfortunately, good quality work

hundreds of thousands of transactions happening every day, customers rely on shops that get the job done, on whose service they

industry. Marketing yourself is alm

can rely. Top Shop Award Finalists and Winners are the Gold Standard in our industry. If you were a Finalist or Winner, keep up the

do. It’s important to get yourself

good work. There’s always room for improvement, even when you’re the best. If you didn’t quite make the cut, look for ways to

of your name and the work you do

improve and reflect on how you can be more efficient. Ask yourself questions like: Was there something more we could have done?

good marketing is what makes a T

Is there a market we should be pursuing that we could provide better service?

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W W W.TO P S H O PAWA R D S.C O M

2018 BEST INTERIOR REPAIRS 1ST CHOICE AEROSPACE

ory/Sanitation

We at The145 want to do all we can to assist in the success of every company by giving them all the tools they could

er your company’s game plan.

possibly need at their fingertips. We don’t have favorite companies. We are big fans of good quality work and want people in the industry to know who does a good job repairing X,Y, and Z.

only gets you so far in a large

most as important as the work you

Here are a few ways to encourage Top Shop votes, to make sure your customers are able to give their stamp of approval on the work you do.

out there and make people aware

o. Good quality work coupled with

1. Familiarize yourself with the Top Shop website – http://www.topshopawards.com/

Top Shop Winner.

Stay up-to-date with schedules, deadlines, and news relating to the Top Shop voting 2. Download your personal voting ballet and “Vote Here” icon. Saturate your websites, personal emails, news letters, and anything else to get your customers to vote for you. Marketing is key. If a customer doesn’t know to vote for you, then how can they nominate you?

3. If you are a Top Shop Winner, proudly display your awards and icons on your websites, emails, show booths, promotional items, etc. Be creative in your displays and designs. Becoming a Top Shop Award Finalist or Winner is a big deal.

We look forward to celebrating your success at our 12th Annual Top Shop Awards event in 2020.

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W W W . T H E 1 4 5 . C O M We believe in empowering our customers with MRO data so comprehensive

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they can’t help but make great business decisions.

MRO

Data

Experts I S S U E

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