A clear path to practice growth
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Introducing Essilor Plus Welcome to Essilor Plus, the new loyalty program from Essilor Laboratories Essilor Plus offers you much more than a traditional loyalty program. It’s a business development resource focused on supporting you in the areas that deliver real results – staff training, marketing collateral, sales and dispensing tools. Essilor Plus is available 24/7 online for independent optometrists. We recognise the importance of supporting you with tools to grow your business and we value your long-term commitment to recommend and promote the Essilor brands. This mutually beneficial partnership allows us to reward your loyalty for lens purchases while co-funding specific areas of activity for your practice. Essilor Plus provides a clear path to growth with its four pillars – Lens Dashboard, PracticeBuilder, Point of Sale and Staff Rewards.
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Staff Rewards
PracticeBuilder™
Personal items for your practice staff incentives, reward and recognition programs.
Grow your business. Training & customised marketing materials to build your practice.
Free Point of Sale
Lens Dashboard
Essilor catalogue of complimentary, ready-to-go POS: brochures, posters, lens dispensing mats & demonstration tools.
A control panel view of your practice’s Essilor lens purchases, mix, KPI results, trends & key opportunities.
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Dashboard Insightful data is the foundation of any successful practice. Your Lens Dashboard provides you with an invaluable, control panel view of your Essilor purchases, mix, KPI results, trends and key opportunities. With benchmarking you are now better positioned to capture opportunities, stay competitive and continually steer your practice towards greater profitability.
What gets measured, gets done Your Lens Dashboard supports Lens Management by Objectives (LMBO) – the process of defining lens objectives within your practice so that everyone is aware of them, agrees to them, and understands what they need to do in order to achieve them. Lens Type
Lens Total
Value Volume
$32,171.01 790
Progressive Lenses Percentages Volume
Total
Progressive
Single Vision
$16,279.77 216
$5,612.64 460
Extended Focus $2,868,20 92
Varilux
Nikon
OSA
Others
27.34% 216
17.09% 135
10.00% 79
0% 0
0.25% 2
Occupational
Total 11.65% 92
Nikon Home & Office 1.27% 10
Nikon Weblens Others
Percentage Volume
Essilor Interview 10.38% 82
Anti Reflection
Total
Stock
RX
Percentage Volume
87.09% 688
45.57% 360
41.52% 328
Transitions
Total
Stock T6
Percentages Volume
10.89% 86
2.41% 19
Sunwear
Total
Xperio Polarised 4.81% 38
Percentage Volume
6.84% 34
Target
$604,04 22
Coatings & Services $6,806,36 631
Crizal Forte UV Crizal A2
Crizal Easy
Optifog
0.51% 4
42.41% 335
0% 0
0.25% 2
RX T6
Xtractive
Vantage
10.00% 79
0% 0
0.25% 2
Tint
Crizal Sun
2.03% 16
0% 0
0% 0
Bifocal
0% 0
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Dashboard key features • Displays your practice’s total Essilor lens purchases ($), lens mix (%) and volume (units) in both table and graph form. • Gives you the ability to view monthly and annual results and trends. • Targets set by your practice may be uploaded for online tracking and viewing.
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Practice Builder ™
Today more than ever, effective Marketing is critical to ensure the growth of your practice. PracticeBuilder is structured so that you can strategically build your practice. • ‘Promote My Practice’ section includes content designed to attract new patients into your store. • ‘In Store Experience’ will assist your practice in enhancing the patient’s experience within your practice, as well as supporting you in up-selling and cross-selling patients to those lens products which uniquely meet their vision and lifestyle needs. • ‘Connect with my Patients’ provides material to assist you in communicating and maintaining a relationship with your patients between their visits to your practice - critical for patient retention. • ‘Support My Practice’ provides a wide range of practice business tools.
PracticeBuilder key features • PracticeBuilder enables you to promote your practice effectively by incorporating your practice logo and details within Customised Marketing Materials such as window posters, lens dispensing mats, patient brochures, direct mail postcards and inserts. • Complimentary Product Training material is available 24/7 for download. • A complimentary Practice Marketing Calendar template makes planning and executing a 12 month marketing strategy easy and effective.
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Promote My Practice CUSTOM WINDOW POSTERS PracticeBuilder Dollars: $1.95 each (+ delivery & GST)
PRACTICE LOGO GOES HERE
EXPERIENCE THE OUTDOORS WITH XPERIO POLARISED LENSES
Window posters customised with your practice logo. Available in A1 size (841mm x 594mm) and Mid Size (975mm x 620mm), printed 1 side, on 150gsm satin stock. WITHOUT XPERIO
(Click on Point of Sale for non-customised window posters which are available free-of-charge)
PRACTICE LOGO GOES HERE
LIKE
LIGHTBOX TRANSPARENCIES PracticeBuilder Dollars: $90 each +GST Any Essilor window poster artwork may be made into a lightbox transparency. Price above includes any transparency up to A0 size. If you’re seeking a very small or very large (larger than A0 size) lightbox transparency, please contact marketing@essilor.com.au for a quote.
SUNSCREEN FOR YOUR
EYES
New Crizal UV leNses so safe so Clear UV assaults the eyes everywhere and in all conditions 365 days a year! Crizal UV guarantees the best E-SPF on the market for clear lenses*
*E-SPF=25 for all Crizal UV, except with Essilor Orma® E-SPF=10.
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Practice Builder ™
VARILUX: INNOVATIONS IN DESIGN AND TECHNOLOGY 50 Years of Design Excellence In 1959, Varilux invented the world’s rst progressive lens. Till today, Varilux has achieved numerous accolades in VARILUX: design and technology advancement in the eldINNOVATIONS of vision performance. IN DESIGN AND TECHNOLOGY Varilux is the leading choice of progressive lens by eyecare professionals worldwide. Every minute, there are 20 new Varilux wearers globally.
Varilux®
50 Years of Design Excellence
In Store Experience
In 1959, Varilux invented the world’s rst progressive lens. Till today, Varilux has achieved numerous accolades in VARILUX: INNOVATIONS IN DESIGN AND TECHNOLOGY design and technology advancement in the eld of vision performance.
Natural Vision for Every Presbyope
NEW VariluxEDITION is the leading choice of progressive lens by eyecare professionals worldwide. Every minute, there are 20 new Varilux wearers globally.
Varilux®
50 Years of Design Excellence
In 1959, Varilux invented the world’s rst progressive lens. Till today, Varilux has achieved numerous accolades in design and technology advancement in the eld of vision performance.
FAR
NEAR
ALL DISTANCES
CUSTOM LENS MATS
IDEAL POSTURE
COLOUR CONTRAST
NEW VariluxEDITION is the leading choice of progressive lens by eyecare professionals worldwide. Every minute, there are 20 new Varilux wearers globally. Fully customised natural vision to account for wearer’s head and eye Ultimate movements. NEW VARILUX PHYSIO VARILUX IPSEO
HEAD & EYE MOVEMENT
VARILUX IPSEO Tailor-made ultimate vision FAR (Unique & precise) INTERMEDIATE NEAR
ALL DISTANCES INTERMEDIATE
NEAR
ALL DISTANCES
IDEAL POSTURE
COLOUR CONTRAST
HEAD & EYE MOVEMENT Best
NEAR
NEAR
IDEAL POSTURE
COLOUR CONTRAST
HEAD & EYE MOVEMENT
NEAR
IDEAL POSTURE
VARILUX PHYSIO Better
NEAR
FAR
NEAR
ALL DISTANCES
Fully customised natural vision to account for wearer’s head and eye movements.
Best
Ideal colour VARILUX IPSEO contrast vision in all light conditions.
IDEAL POSTURE
COLOUR CONTRAST
VARILUX PHYSIO resolutionVARILUX visionCOMFORT (Crisp & vivid)
Best
Ideal colour contrast vision in all light conditions.EliminatE thE 5 EnEmiEs of clEar vision
Better
VARILUX LIBERTYHigh IDEAL POSTURE
VARILUX COMFORT
VARILUX COMFORT
Good
Modernised comfortable vision FAR (Visual & postural balance) INTERMEDIATE NEAR
VARILUX LIBERTY Essential vision (Easy focus)
WiderVARILUX angle vision PHYSIO optimised for near vision use of today’s digital accessories.
VARILUX COMFORT
ALL DISTANCES
NEAR
INTERMEDIATE
Natural Vision for Every
Ultimate
FAR
INTERMEDIATE
VARILUX COMFORT
ALL DISTANCES
Fully customised natural vision to account for wearer’s head and eye movements.
VARILUX PHYSIO
COLOUR CONTRAST
High resolution vision (Crisp & vivid)
Modernised comfortable vision FAR (Visual & postural balance)INTERMEDIATE
Ideal colour VARILUX IPSEO contrast vision in all light
conditions. VARILUX LENSES VARILUX IPSEO ultimate vision TESTED & APPROVED by wEARERS (Unique & precise)
Tailor-made VARILUX COMFORT IDEAL POSTURE
VARILUX PHYSIO
FAR
INTERMEDIATE
The Lens Mat is customised with your practice logo. The Mat is 220mm x 450mm in size, printed on 1mm natural rubber base with an easy glide textured PVC surface.
VARILUX PHYSIO
ALL DISTANCES
FAR
INTERMEDIATE
ALL DISTANCES
ALL DISTANCES
COLOUR CONTRAST
Tailor-made ultimate vision FAR (Unique & precise) INTERMEDIATE
VARILUX PHYSIO High resolution vision (Crisp & vivid)
Varilux®
EDITION
IDEAL POSTURE
VARILUX IPSEO
FAR
PracticeBuilder Dollars: $15.47 each (+ delivery & GST)
Natural Vision for Every Presbyop
Ultimate
INTERMEDIATE
VARILUX LIBERTY
ALL DISTANCES
VARILUX COMFORT Essential, easy focus for near, intermediate and far vision.
IDEAL POSTURE
VARILUX COMFORT
FAR
INTERMEDIATE
NEAR
STANDARD
ALL DISTANCES
scRatches
WateR
smudges
dust
PERFORMANCE AND SIMPLICITY
Wider angle vision optimised for near vision use
Good
accessories.
VARILUX LIBERTY
FAR
• CLINICALLY PROVEN PERFORMANCE
VARILUX COMFORT Essential, easy VARILUX focus for near, • SIMPLIFIED PRODUCT THE PORTFOLIO intermediate and far vision.
s t op t h e f og w i t h
RANGE OF PRODUCTS www.optifog.com
PERFORMANCE AND SIMPLICITY
Good
INTERMEDIATE
NEAR
ALL DISTANCES
Reflections
Better
THE VARILUX RANGE OF PRODUCTS of today’s digital • ADVANCED LENS DESIGNS
Modernised comfortable vision VARILUX LIBERTY (Visual & postural balance)
VARILUX LIBERTY Essential vision (Easy focus)
ADAPTIVE LENSES
WiderVARILUX angle vision PHYSIO optimised for near vision use of today’s digital accessories.
STANDARD
Essilor Digital Precision
VARILUX LIBERTY
Essilor Digital Precision
VARILUX LIBERTY
*Since 2004, Essilor has conducted systematic wearers tests on its leading brands Varilux®, Crizal® and Xperio® before putting them on the market.
Essential vision (Easy focus)
Essilor Digital Precision
• ADVANCED LENS DESIGNS • CLINICALLY PROVEN PERFORMANCE
Essential, easy THE VARILUX RANGE OF PRODUCTS focus for near, SIMPLIFIED PRODUCT **Test conducted in accordance with an endorsed protocol by the Pr. José Sahel’s team atintermediate the• Research Centre 968 INSERM-University Pierre et Marie Curie.PORTFOLIO Pr. José Sahel receives no remuneration for validating these protocols and far vision.
STANDARD
PERFORM
• ADVANCED LENS DESIGNS
VARILUX LIBERTY
• CLINICALLY PROVEN PERFORMANCE • SIMPLIFIED PRODUCT PORTFOLIO
‘PRACTICE LOgO gOES HERE’
“ IT’S LIkE SUN bLOCk FOR my EyES!”
CUSTOM PATIENT BROCHURES DID yOU kNOW?
PracticeBuilder Dollars: $81.95 - bundle of 100 (+ delivery & GST)
90% of skin cancers occur on the face and neck, of which 5 to 10% are around the eye. UV exposure may lead to premature macular degeneration.
EXPERIENCE THE OUTDOORS WITH XPERIO POLARISED LENSES
No amount of UV exposure is healthy for the eyes
“ IT’S LIkE SUN bLOCk FOR my EyES!”
Patient brochures customised with your practice logo and contact details. The brochures are DL size, 6 pages, printed on 150gsm Satin.
DID yOU kNOW?
Ask us about Xperio polarised lenses & Crizal Sun UV or visit www.xperio.com
For the ultimate in sun protection, Xperio lenses are available with Crizal Sun UV. Xperio provides 100% protection from ultra violet radiation (UVR) transmitted through the front of the lens. Crizal Sun UV protects you from UVR reflected off the back surface of the lens into the eye. Recent research shows that up to 50% of UVR that enters the eye is from the side of your frame and is reflected off the back surface of the lens and into your eye.
Crizal Sun UV has an Eye-Sun Protection Factor (E-SPF) of 50, which means your eyes are protected 50 times more than if you had no protection at all. Inspired by sunscreen and skin protection, E-SPF is a newly developed, global index showing the level of protection your lenses provide to your eyes.
90% of skin cancers occur on the face and neck, of which 5 to 10% are around the eye. UV exposure may lead to premature macular degeneration.
EXPE OU WIT POLAR
No amount of UV exposure is healthy for the eyes
‘PRACTICE LOgO gOES HERE’ WITHOUT XPERIO
Address Line 1 = [card_STREET1]
Address Line 2 = [card_STREET2]
Ask us about Xperio polarised lenses & Crizal Sun UV or visit www.xperio.com
Address Line 3 = [card_STREET3] Phone Number = [ph1] email = [card_email) web = [card_www)
(Click on Point of Sale for non-customised Lens Dispensing Mats and Patient Brochures which are available free-of-charge)
For the ultimate in sun protection, Xperio lenses are available with Crizal Sun UV. Xperio provides 100% protection from ultra violet radiation (UVR) transmitted through the front of the lens. Crizal Sun UV protects you from UVR reflected off the back surface of the lens into the eye.
FRONT COVER
Recent research shows that up to 50% of UVR that enters the eye is from the side of your frame and is reflected off the back surface of the lens and into your eye. Crizal Sun UV has an Eye-Sun Protection Factor (E-SPF) of 50, which means your eyes are protected 50 times more than if you had no protection at all. Inspired by sunscreen and skin protection, E-SPF is a newly developed, global index showing the level of protection your lenses provide to your eyes.
‘PRACTICE LOgO gOES HERE’
WITHOUT XPER Address Line 1 = [card_STREET1] Address Line 2 = [card_STREET2] Address Line 3 = [card_STREET3] Phone Number = [ph1] email = [card_email) web = [card_www)
BACK COVER
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Connect with my Patients CUSTOM DIRECT MAIL POSTCARDS PracticeBuilder Dollars: $53.50 - bundle of 100 (+ delivery & GST)
Practice logo to go here
See life in High Definition.
Postcards customised with your practice logo and contact details. DL size (99 x 210mm), printed in full colour on both sides, on 250gsm satin artboard. CUSTOM DIRECT MAIL INSERTSDROp DOwN OFFER
DISCOUNt OptIONS:
$100 PracticeBuilder Dollars: $75 $50 $52.25 - bundle of 100 (+ delivery & GST) *
* *
tO bE StRIppED IN tO CIRCLE aND pRINtED REVERSE whItE RED COLOUR INDICATES VARIABLE TEXT ONLY
Inserts customised with your practice logo and contact details. DL size (99 x 210mm), printed in full colour on both sides, on 150gsm satin.
Introducing revolutionary Transitions® Vantage™ lenses with variable polarisation. NEW
PRACTICE LOGO GOES HERE
tO
Up * OFF $10Iz0aL UV CR SES LEN
LIKE
SUNSCREEN FOR YOUR
EYES
ALL VARIABLE TEXT PRINTS WHITE
CUSTOM AYMS DIRECT MAIL PracticeBuilder Dollars: $100 +GST AYMS helps you compete against the major optical chains by professionally designing and producing your direct marketing. AYMS e-vouchers are redeemable towards any AYMS recall, marketing or promotional campaign.
New Crizal UV leNses so safe so Clear
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4. We send you an invoice each week for the number of sales we have made
Practice Builder
How Effective Is It?
“Nothing else I have done Marketing-wise has been as measurable a ™ Wodonga Eyecare Kelly Gibbons
We can book anywhere from 10-50 appointments per week for your business, long you have been operating for.
The average customer that has us book 40 appointments per week would be lo sales per month. If you are a details person, here is the maths:
Connect with my Patients
40 Appointments x 4.2 weeks Per Month x 50% Conversio = 84 Sales Per Month
OPTOCALL PHONE RECALL APPOINTMENT E-VOUCHERS PracticeBuilder Dollars: $100 +GST
84 Sales x Avg. Sale Size of $220 = $18,480 Additional Revenue Per Mont
OptoCall help in growing your business by calling through your past database and booking eye test appointments for people that are due or overdue. OptoCall can book anywhere from 10-50 appointments per week for your practice, depending on your needs and how long you have been operating. Eye tests are booked straight into your appointment book via Clinic Connect, affiliated with both Optomate and Sunix. After ordering, you will receive an e-Voucher and be contacted by OptoCall.
1/237 Young St, Fitzroy VIC 3065 info@optocall.com.au
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Support My Practice DESIGN SERVICES PracticeBuilder Dollars: $80.00 +GST An external service which will re-create your logo into the specific format required for your logo to be included within PracticeBuilder customised items featured within Essilor Plus. High quality finished products will be assured with your logo in a vector based, CMYK, EPS file with fonts outlined or embedded. MARKETING PLANNING PracticeBuilder Dollars: FREE A Marketing Calendar Template available for complimentary download, which you may adapt to fit the needs of your practice. A Marketing Calendar is a key marketing tool for any practice and will assist you in outlining the year’s activities and guard against missing out on opportunities throughout the year.
JULY
18 19 20
2014 201 4 4 1 20
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Practice Builder ™
Support My Practice $100 E-VOUCHER PracticeBuilder Dollars: $100 +GST Essilor Plus e-Vouchers may be used as full or part payment on a suite of products including Visioffice, Sunix, Tess Tracers, Mr Blue and Mr Orange Edgers.
$<XXXXXX> e-voucher
Date of issue: <day> <month> <year> Date of expiry: <day> <month> <year> Item(s) to be purchased: <This is free text area. Please enter item name(s).> Voucher Code: <XXXXXXXXXX>
Terms & Conditions 1. Please choose e-voucher amount and ‘Item(s) to be purchased’ carefully. 2. This e-voucher expires 12 months from date of issue. 3. Redeemable in Australia only. 4. Not redeemable for cash or to make payments on accounts. 5. Change will not be given. Any unused balance will not be refunded or credited upon e-voucher expiry. 6. Void if altered or defaced. Will not be replaced or honored if damaged, lost, stolen or the subject of fraudulent presentation.
PRODUCT TRAINING PracticeBuilder Dollars: FREE Simple, product training presentations are available for complimentary download. Ideal for training practice staff on patient needs and key product features, benefits, technologies and performance.
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ESSIVIEW PracticeBuilder Dollars: $400 +GST Seeing is believing for patients with the EssiView Vision iPad app. EssiView creates both animated and augmented reality for an unparalleled customer experience to showcase premium lens products. By utilising the iPadâ&#x20AC;&#x2122;s HD camera, gyroscopic and swipe technologies, you can now visually demonstrate what you mean when you are describing and differentiating your products including Varilux, Crizal, Transitions, Xperio and many more. dm front_back AC_Path.indd 1
VSCOPE PracticeBuilder Dollars: $2000 +GST Improve your customer experience and increase your productivity with the worldâ&#x20AC;&#x2122;s first portable optical measuring device. Vscope is a lightweight plug-in device that connects directly to your iPad via a specially designed audio jack. To operate simply download your free Vscope app from the App Store, attach the device and you are ready to start measuring! You can use Vscope with confidence across our entire range of lenses - from single vision to fully customised progressive lenses including Varilux S Series.
9/11/12 4:43 PM
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Point of Sale Lenses commonly represent over half of a practice’s total product sales. Yet, compared to frames and sunglasses, lenses are almost invisible in most optical stores. Effective Point of Sale is critical for attracting patients into your store. It also acts as a ‘silent sales person’, communicating and assisting in converting patients into those premium lens designs, materials and coatings which best meet their vision and lifestyle needs.
POINT OF SALE CATALOGUE PracticeBuilder Dollars: FREE Download the Point of Sale Catalogue to see Essilor’s complimentary, ready-to-go POS including brochures, posters, lens dispensing mats and demonstration tools. To receive your chosen item(s), simply contact your Essilor Customer Service or Territory Manager, quoting the Item Code and Product Name.
Catalogue
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Staff Rewards Staff Rewards provides an instant platform for you to drive sales by running performance programs specifically tailored for your practice staff. Staff Rewards offers you and your practice staff a wide selection of personal item rewards to choose from, which may be used to motivate them in your own incentive, reward or recognition programs.
Staff Rewards key features WIDE CHOICE â&#x20AC;&#x201C; Staff Rewards offers an enormous choice of rewards across many categories. TARGET REWARDS - Staff Rewards allows you to choose a target reward and then keep track of your progress towards that specific reward.
Apple iPod Classic 160gb Silver 714 Points
Weber baby Q LP BBQ 675 Points
Breville Nova CordfreeKettle 157 Points
Breville Ikon $ Slice Sandwich Press 177 Points
Wilson Sports Pack 251 Points
George Foreman 3 tier steamer 204 Points
Weber 57cm One-Touch BBQ 700 Points
VS Hair Straightener 118 Points
Eternity for Men by Calvin Klein 168 Points
Canon Binoculars 702 Points
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Essilor Plus Points Table
Each lens design listed in the table earns a base level of points, which can be enhanced further by recommending premium options such as thinner & lighter Hi Index materials (1.59+), Transitions® for comfortable indoor and outdoor vision, and Xperio® polarised lenses for performance sunwear.
For example: Varilux S Fit, 1.6 Material, with Transitions and Crizal Forte UV = 25 points x 2 (Hi-Index) x 2 (Transitions) + 10 (Crizal Forte UV) = 110 points
How to maximise your points It’s a case of which lenses you are selling, rather than how many lenses you sell, which typically has a greater impact on your points balance (and practice profits!) For example, the purchase of premium lens designs, materials and coatings has a significant multiplier effect on the number of points earned.
Current Points Table The current Essilor Plus Points Table is always shown within www.essilorplus. com.au web site (please see the top navigation bar link).
HOW TO EARN POINTS UPGRADE MULTIPLIER Progressive Lenses
Points
Hi-Index
Transitions
Xperio Polarised
Varilux S 3D/4D
30
x2
x2
x2
Varilux S Design / Fit
25
x2
x2
x2
Varilux Physio f-360 NE
20
x2
x2
x2
Varilux Physio NE / OpenView
15
x2
x2
x2
Varilux Physio Traditional
15
x2
x2
x2
Varilux Comfort NE
10
x2
x2
x2
Nikon Presio Power
20
x2
x2
-
Nikon Seewide
15
x2
x2
-
Nikon Presio GO Digital
10
x2
x2
-
Points
Hi-Index
Transitions
Xperio Polarised
Nikon Weblens
10
x2
-
-
Nikon Home & Office
10
x2
-
-
Essilor Interview
10
x2
-
-
Essilor Anti-Fatigue
5
x2
-
-
Points
Hi-Index
Transitions
Xperio Polarised
Nikon Seemax / SV OpenView
15
x2
x2
x2
Nikon Lite AS
5
x2
x2
-
Essilor Single Vision
5
x2
x2
x2
Points
Hi-Index
Transitions
Xperio Polarised
Crizal Forte UV
10
x2
x2
-
Nikon SeeCoat Plus
5
x2
x2
-
Optifog
10
x2
-
-
Points
Hi-Index
Transitions
Xperio Polarised
Crizal Prevencia
20
-
-
-
Crizal Forte UV
10
-
-
-
SeeCoat Blue
10
-
-
-
Optifog
10
-
-
-
Occupational Lenses
Grind Single Vision Lenses
Stock Single Vision Lenses
Rx Coatings
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Getting started Please visit www.essilorplus.com.au Essilor Plus is a program available to customers of Essilor Laboratories of Australia. All users must, however, complete a simple, one-time-only Account Set-Up, confirming information pre-populated within the system. If you are not already registered with Essilor Plus please contact marketing@essilor.com.au
Confidential Login Details Your Essilor Plus User Name and Password are highly confidential. They are unable to be changed and therefore should not be communicated to others. Please treat them like your bank account Personal Identification Number (PIN).
Delivery time frames Please allow 7-10 days for delivery of printed items and up to 21 days for delivery of Staff Reward items.
Have a question? EMAIL SUPPORT admin@essilorplus.com.au for general queries. print@essilorplus.com.au for print item queries. rewards@essilorplus.com.au for staff reward queries. HELP GUIDES Essilor Plus User Guide - This Guide is available for download within the www.essilorplus.com.au web site FAQ section â&#x20AC;&#x201C; located within www.essilorplus.com.au web site (please see the top navigation bar link).
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Essilor Laboratories of Australia Level 3, 77 Parramatta Rd Silverwater NSW 2128 Tel: (61) 2 9714 4500 Fax: (61) 2 9714 4545