Meetings September October 2024

Nonnie Kubeka, Executive Director of the Gauteng Convention and Events Bureau (GCEB)

INDUSTRY LEGEND

Stands as a beacon of leadership and innovation in the Business Events Industry.

The Pinnacle of Business and Leisure

AFRICAN HILLS

SAFARI LODGE & SPA

ENTERTAINMENT: UNLEASHING THE FUN

In an exclusive interview with Sigal Geva, the executive director, we explore the vision and values driving their success. Whether for business or leisure, Premier Hotels promises exceptional service and unique experiences reflecting South Africa’s rich cultural tapestry.

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Meetings September October 2024

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Year-End Excitement

Discover the top venues, innovative team-building activities, and trends for year-end events. From destination highlights to the latest in corporate entertainment, we guide you in planning memorable celebrations.

As we approach the end of the year, the buzz around organizing year-end functions is in full swing. Companies are busy selecting the perfect venues, planning team-building activities, arranging entertainment, and coordinating transportation. We encourage our readers to embrace technology and tools to help in the search for the perfect year-end event, with a focus on resetting, encouraging mental health, tailoring events to your audience, and enforcing safety and security measures. In this edition of Meetings , we delve into these essential topics to help you end the year on a high note and ensure your events are a resounding success.

Our year-end feature showcases top venues ideal for celebrating achievements and creating memorable experiences. From elegant ballrooms to unique outdoor settings, we highlight locations that offer the perfect backdrop for your year-end festivities. Additionally, we explore various transportation solutions to guarantee smooth and efficient logistics for your functions, ensuring every detail is covered.

We also take you on a journey through the breathtaking Garden Route in this issue. Our destinations feature highlights this stunning region as a top choice for both events and getaways. With its picturesque landscapes and diverse attractions, the Garden Route offers a unique setting for any year-end celebration or corporate retreat.

Business events are a significant driver of economic growth, and we examine the power of business events in our special feature. Learn how these events contribute to economic development. Discover why Africa’s premier

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lodges are increasingly becoming preferred destinations for both business and leisure travelers. These lodges provide a luxurious blend of adventure and relaxation, set against the backdrop of Africa's rich diversity and vibrant cultures.

We also explore innovative adventure and team-building activities that are reshaping the landscape of corporate events. These activities are designed to engage and inspire teams, fostering collaboration and camaraderie in exciting new ways.

Don’t miss our comprehensive event roundups, where we cover highlights from notable events such as the Dream Resorts Think Tank, the SAACI Congress, and the PAFSA PA of the Year awards for 2024.

In our service provider feature, we examine the evolution of corporate event entertainment. Gone are the days of mundane meetings and predictable presentations; today’s events focus on creating unforgettable experiences that leave a lasting impression.

This edition’s Industry Legend is Nonnie Kubeka from Gauteng Tourism, whose contributions have had a profound impact on the industry. We also feature an in-depth Big Interview with Premier Hotels, offering valuable insights into their role in the events sector.

As we move into the November-December edition, expect a packed issue filled with exciting features, specials, and perhaps a few surprises. Stay tuned for an engaging and informative read as we wrap up the year.

Yours in Mice, theplannerguru

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TIDBITS

AIPC ACADEMY DEBUTS IN AFRICA

The International Association of Convention Centres (AIPC) brought its flagship educational programme to Africa for the first time, hosting the AIPC Academy at the Cape Town International Convention Centre (CTICC) from 19 to 23 August 2024. This five-day bootcamp covered all aspects of convention centre management, attracting 25 participants from various departments, including sales, finance, and operations. The event featured lectures from global industry leaders, such as Julianne Jammers and Sandy Kennedy, on

MEROPA CASINO EXPANDS WITH NEW OUTDOOR BOMAS AND FUTURE DEVELOPMENTS

Meropa Casino & Entertainment World in Limpopo is set to enhance its offerings with the construction of three African-inspired outdoor bomas, costing R1.5 million and creating 23 indirect jobs. Scheduled to open by the end of September 2024, these bomas will provide a unique dining experience under the stars, catering to both relaxed family gatherings and formal corporate events. Future developments, including a golf driving range, a six-hole golf course, and padel courts, are planned for 2025, with an additional investment of R1.2 million. Meropa recently launched the WildThingz Bird and Reptile Park and a new outdoor arena, further cementing its reputation as the "Heartbeat of Limpopo”. With continuous innovations, Meropa aims to become the leading integrated casino resort in the province, offering diverse entertainment for families, corporates, and tourists. 4

topics like leadership, artificial intelligence, and sustainability. Participants also engaged in workshops, role-play, and pitch presentations, fostering both professional growth and networking. Abigail Thulare, CEO of the Robben Island Museum, highlighted the significance of bringing such educational initiatives to Africa, given the continent's growing economic importance. Owing to the success of this inaugural event, AIPC has already planned the next Academy for August 2025, with CTICC once again set to host. 4

RX Africa brings global icons to elevate African events

RX Africa is revolutionising the African events landscape by attracting global icons such as Steve Harvey and Dan Fogler to headline its 2024 events. With Harvey leading the "Botswana Ignite!" initiative at FAME Week Africa and Fogler gracing Comic Con Africa, RX Africa is showcasing Africa's potential on the global stage. These events, scheduled for September 2024, are designed to drive significant change by fostering collaboration between African creatives and international leaders. Carol Weaving, MD of RX Africa, emphasises the strategic importance of these high-profile participants, which not only elevate the events but also boost media attention, sponsorships, and investment opportunities. By creating platforms for knowledge sharing and innovation, RX Africa is positioning Africa as a hub of creativity and economic growth, challenging global perceptions and paving the way for sustainable development across the continent. Building on this momentum, RX Africa is also committed to nurturing local talent and ensuring that African voices are at the forefront of these groundbreaking events. Through a series of workshops, panels, and networking opportunities, African creatives will have the chance to engage directly with international icons, gaining insights and exposure that are often out of reach. These initiatives are not just about entertainment; they are about empowering the next generation of African leaders in media, arts, and technology. 4

A banqueting maestro at @Sandton Hotel

Sasha-Lee Lindoor, with over a decade of experience in event management, has established herself as a leading professional in South Africa's events industry. Now the assistant banqueting manager at @Sandton Hotel, Sasha-Lee brings her creativity, precision, and passion to every event she orchestrates. Throughout her career, she has managed over 300 flawless events, including high-profile occasions like the DStv Delicious Festival and the Global Citizen Festival. Known for her attention to detail and strategic thinking, Sasha-Lee ensures that every event exceeds expectations. Her journey, fuelled by a passion for creating unforgettable experiences, has made her a trusted name in the industry. She advises aspiring banqueting professionals to work hard, focus on the details, and continuously seek opportunities to grow. Now at @Sandton Hotel, Sasha-Lee is eager to contribute to the venue’s success with her expertise and commitment to excellence. 4

GBTSA CONFERENCE EMPOWERS AFRICAN BUSINESSES TO NAVIGATE BUSINESS TRAVEL RISKS

The 15th Global Business Travel South Africa (GBTSA) conference, held in Sandton, South Africa, equipped African businesses with vital tools to navigate the complexities of business travel, focusing on risk mitigation and ensuring continuity in an unpredictable landscape. With a significant increase in attendance from across the continent, the event highlighted Africa's growing influence in the global business travel sector. Industry experts, including Kamogelo Maerman of FCM, emphasised the shift from transactional supplier relationships to partnership-based approaches, crucial for managing threats like flight cancellations and

border closures. Maerman noted that travel management now extends beyond cost control to include crisis management, with the industry making advancements in systems to handle natural disasters and political unrest. The conference also celebrated individual achievements, with Jonathan Scott of FCM receiving the Account Manager of the Year Award. The event underscored the importance of such gatherings in fostering innovation and collaboration within the African business travel community, positioning Africa to play a more significant role in shaping global business travel norms. 4

RECORD GROWTH predicted for global exhibition industry in 2024

The UFI Global Barometer’s 33rd edition highlights 2024 as a record year for the global exhibition industry, forecasting a 17% year-on-year revenue growth, building on a 20% increase in 2023. The report, which surveyed 453 companies across 68 countries, reveals that 48% of companies plan to expand their workforce, while 43% intend to enter new markets. The widespread adoption of generative AI is also noted, with 90% of businesses acknowledging its impact, particularly in sales, marketing, and event production. Despite challenges like economic conditions and geopolitical tensions, the industry is optimistic, with companies focusing on expanding activities and geographic reach. The report also provides insights into 19 key markets, illustrating diverse regional trends and performances. The highest revenue growth in 2023 was observed in Malaysia (143%), with further strong growth expected in regions like Colombia and Brazil in 2024. The data underscores the industry’s resilience and a daptability, particularly in the post-pandemic recovery era. UFI’s managing director, Kai Hattendorf, emphasises the sector’s bullish outlook, supported by strategic expansions and technological advancements, as it navigates a complex global economic environment. 4

AFRICAN HILLS SAFARI LODGE & SPA

The Pinnacle of Business and Leisure in the African Wilderness

Nestled in the shadow of the majestic Magaliesberg Mountains, African Hills Safari Lodge stands as an unparalleled destination, seamlessly blending luxury with the beauty of the African bush.

Offering the perfect escape while maintaining accessibility, the lodge has firmly positioned itself as a premier retreat for both leisure travellers and business events. Conveniently located near Johannesburg, Pretoria, and Lanseria Airport, it’s no wonder African Hills Safari Lodge & Spa is regarded as one of the leading safari lodges in South Africa.

A JOURNEY OF VISION AND EXCELLENCE

The journey of African Hills Safari Lodge & Spa began in 1994, when the Plumari family acquired the property. From the start, their vision was clear: to transform this expansive land into a sanctuary for both wildlife and those seeking to

reconnect with nature. The family’s passion for conservation and commitment to exceptional hospitality have been key driving forces behind the lodge’s evolution into the premier destination it is today. The old farmhouse was transformed into the luxurious main lodge in 2003, marking the beginning of African Hills Safari Lodge & Spa' legacy as a world-class destination. The expansion continued with the construction of spacious luxury rooms that offer breathtaking views of the dam, a serene reflection of the lodge’s dedication to blending nature with indulgence. In 2010, a state-of-the-art conference centre was added, establishing African Hills Safari Lodge & Spa as

the perfect venue for business events, alongside its renowned leisure offerings.

LEADING DESTINATION FOR BUSINESS EVENTS

Over the years, African Hills Safari Lodge & Spa has earned a reputation as the go-to venue for corporate events, team-building activities, and conferences. With a tranquil setting that inspires productivity and creativity, the lodge offers everything needed for seamless business functions. The lodge’s conference centre boasts five versatile rooms adorned with rich African décor, earthy tones, and symbolic art, creating a professional yet warm atmosphere. Accommodating groups of 20 to 180 delegates,

the centre is equipped with modern amenities, including air conditioning, full Wi-Fi connectivity, and a range of seating arrangements.

Unique offerings such as the Plumari Bush Challenge and bush braais under the African skies provide corporate teams with unforgettable bonding experiences. The natural beauty of the surroundings, coupled with the lodge’s attention to detail, makes it an ideal setting for retreats and corporate gatherings. Its separate conference centre ensures privacy for business groups, allowing leisure guests to enjoy their stay without overlap.

A TRANQUIL SETTING FOR CORPORATE INSPIRATION

The natural setting of African Hills Safari Lodge & Spa offers an inspiring environment for corporate events, allowing companies to break away from the traditional boardroom setting and immerse themselves in the beauty of the African wilderness. With the Magaliesberg mountain range as a backdrop and the calming presence of the bushveld, it’s easy to see why corporate clients keep coming back.

Feedback from companies speaks volumes about the lodge’s ability to cater to high-end business events. One client stated, “Our executives were truly impressed with the venue, conference facilities, and impeccable service,” while another praised the “breathtaking views, excellent hospitality, and well-organized conference setup.”

UNMATCHED LEISURE EXPERIENCES

While the lodge is renowned for its business offerings, African Hills Safari Lodge & Spa also excels in providing a luxurious leisure experience that goes beyond the traditional safari. For guests seeking relaxation, the lodge offers a variety of activities to rejuvenate the mind, body, and soul. Game drives, elephant encounters, and guided walks to ancient rock carvings are just a few of the unique experiences’ guests can enjoy.

The lodge also features a spa offering a variety of treatments, swimming pools for relaxation, and gourmet dining options that showcase the rich flavours of African cuisine. With exclusive

Sunday lunches and tailored dining experiences, African Hills Safari Lodge & Spa has something for every guest.

A key highlight for leisure travellers is the opportunity to enjoy proposals or weddings at the lodge’s Vintage Chapel or Forest Chapel, both nestled in the tranquil bush. These settings have made the lodge a top choice for couples looking to celebrate their special moments in the heart of nature.

A HAVEN FOR WELLNESS AND REJUVENATION

The on-site spa offers a serene escape for guests looking to indulge in wellness treatments. From relaxing massages to invigorating body treatments, the spa’s offerings are designed to restore balance and vitality. Guests can choose from various spa packages that include accommodation, meals, and exclusive activities, providing the perfect retreat from the fast-paced world.

IMMERSIVE SAFARI AND WILDLIFE ENCOUNTERS

Wildlife encounters at African Hills Safari Lodge & Spa are nothing short of extraordinary. Game drives, elephant experiences, and nature hikes allow guests to witness the rich biodiversity of the reserve. The lodge’s focus on conservation is evident through the Plumari family’s dedication to preserving the environment. The reintroduction of buffalo to the region, after more than 100 years, stands as a testament to the lodge’s commitment to conservation.

Guests can also partake in historical and geo-heritage tours that explore the deep connection between the land and its ancient history. These immersive experiences, combined with African Hills’ dedication to eco-friendly tourism, make the lodge a standout in the world of luxury safaris.

COMMITMENT TO CONSERVATION AND COMMUNITY

African Hills Safari Lodge & Spa doesn’t just offer luxury—it actively contributes to wildlife conservation and engages with the local community. The lodge employs local staff

and supports social development initiatives in the area, ensuring that its presence positively impacts both nature and people. Guests can also experience the region’s rich cultural history through historical tours and heritage experiences offered at the lodge.

LOOKING TOWARD THE FUTURE

As part of its continuous evolution, African Hills Safari Lodge & Spa is always finding ways to enhance the guest experience. Recent upgrades to its luxurious rooms and conference facilities reflect its commitment to offering world-class hospitality. In addition, exciting new developments are underway, including the construction of a new restaurant, coffee café, cocktail bar, and an environmental centre, all designed to elevate the African Hills experience even further.

Despite these innovations, the lodge remains deeply rooted in its original mission—to offer an unforgettable blend of business and leisure experiences while honouring and preserving the natural environment.

From its humble beginnings as a conservation project, African Hills Safari Lodge & Spa has blossomed into one of South Africa’s premier safari destinations. Its perfect fusion of luxury, nature, and unparalleled service makes it an ideal choice for both business events and leisurely getaways. Whether you’re hosting a corporate retreat or escaping the city for a rejuvenating safari, African Hills delivers an extraordinary experience that will leave guests with lasting memories and a deep connection to the heart of Africa. 4

www.africanhillslodge.co.za | info@africanhillslodge.co.za Cell: 082 416 1340 | Tel: 014 577 2658

WE CELEBRATE NONNIE KUBEKA

An Industry Legend and Leader

at Gauteng Convention Bureau

Nonnie Kubeka, Executive Director of the Gauteng Convention and Events Bureau (GCEB), stands as a beacon of leadership and innovation in the Business Events Industry.

With a stellar 25-year career in destination marketing, Nonnie's journey is a testament to her dedication, expertise, and unwavering commitment to driving the MICE (Meetings, Incentives, Conferences, and Exhibitions) sector in South Africa. Her impressive academic qualifications include a Bachelor of Commerce (Honours) and an MBA in Strategic Marketing. These credentials have not only cemented her strategic marketing expertise but have also enabled her to position Gauteng as a premier international MICE destination. Under her leadership, the GCEB has seen remarkable growth, with business tourism injecting billions into the local economy and creating numerous job opportunities.

Over the years, Nonnie has held prominent roles that further highlight her influence in the industry. Her professional journey includes significant tenures at Grant Thornton and Standard Bank CIB, and she has also served as Commercial Director at the Cape Town

International Convention Centre and Chief Marketing Officer at Gauteng Tourism. Each of these positions helped hone her skills and prepare her for the impactful role she holds today.

Nonnie’s vision extends far beyond her current role. Her work at GCEB involves crafting strategic partnerships, securing high-impact international exhibitions and sporting events, and ensuring the continued growth of the local business events sector. She is also a champion of community development, ensuring that the benefits of the industry extend to a wide array of stakeholders. Her tireless efforts have not gone unnoticed; Nonnie has received numerous accolades, including being recognized by Forbes Africa Woman, being honored with the Standard Bank Top Women Leadership Award, and being listed among the Top 100 Most Influential People in the Events Industry and the Top 50 Most Influential People in the Events Industry by Eventex Global. Most recently, in September 2024, Nonnie was awarded the African Tourism Women Leadership

BALANCING PROFESSIONAL SUCCESS WITH PERSONAL VALUES

Despite her incredible professional achievements, Nonnie remains grounded in her personal values. Family and relationships are central to her life, and the idea of creating a better future for her loved ones serves as her daily motivation. This personal drive is mirrored in her approach to her career, where she is deeply passionate about her community and committed to mentoring new entrants into the industry.

“I feel a strong sense of duty to give back through mentorship,” Nonnie shares. “Knowing I can make a difference in the lives of others fills me with purpose and drives me to stay involved and committed.” Her work extends beyond her direct responsibilities at GCEB, as she serves on several advisory boards, including the UNISA Advisory Board, the Vaal University Advisory Board, a board member of Egyptian Pharaoh

Award in Botswana—an accolade that further affirms her legendary status in the industry.

Innovations 6 and the South African Association of the Conference Industry Advisory Board (SAAIA). These roles allow her to influence not only the present state of the business events sector but also its future by helping shape the next generation of industry leaders.

LEADERSHIP TRAITS AND MENTORSHIP

Nonnie’s colleagues and mentors have played a crucial role in shaping her career. She counts Sthembiso Dlamini, the CEO of Gauteng Tourism, as one of her role models. “Sthe has shown me the importance of work-life balance,” Nonnie reflects. “Despite managing multiple projects at a time, she always meets her deadlines and attends family events. That quality has inspired me to apply a similar balance to my own life.”

Another major influence is Professor BK Majola, Nonnie’s life partner. She admires his strong work ethic, commitment to continuous learning, and high moral standards. “He has taught me the importance of maintaining professionalism and staying relevant in a constantly changing field,” Nonnie explains. “I model my own professional development around his recommendations, always looking for new opportunities to grow and reach my goals.”

Nonnie also speaks highly of her colleague Philile Moreko, who exemplifies strong leadership and advocacy skills as an administrator. “Philile taught me how to support my team by keeping open communication channels built on trust and respect,” Nonnie says. “Her leadership style has influenced how I manage diverse teams, and I’ve learned to adapt my approach based on the unique dynamics of each group.”

NAVIGATING CHALLENGES IN THE BUSINESS EVENTS INDUSTRY

The events industry is full of unexpected challenges, and Nonnie’s ability to navigate crises has set her apart as a leader. When faced with difficulties, she relies on a combination of preparation, adaptability, and strong communication to find solutions.

“One of the key strategies I’ve learned is to always have a contingency plan in place,” Nonnie advises. “Identifying potential risks and having backup strategies—whether it’s alternative venues or suppliers—has saved events on more than one occasion.”

Nonnie also emphasizes the importance of maintaining calm during a crisis. “Leaders set the tone for their teams, and a calm demeanor can help foster a solution-oriented environment. Flexibility is key in our industry—being open to changes in the agenda, format, or location can mitigate many issues.”

Over the years, Nonnie has learned valuable lessons from her experiences. “Every challenge is an opportunity to learn,” she says. “After each event, we conduct a post-event evaluation to see what worked, what didn’t, and how we can improve in the future. These reflections have helped me, and my team grow stronger with every event.”

ADVICE FOR THE INDUSTRY

As a veteran in the MICE and business events industry, Nonnie is in a unique position to offer guidance to others navigating the ever-changing landscape of the sector. One of her key pieces of advice is to embrace technology. “Hybrid events—combining in-person and virtual elements—are here to stay. Leveraging technology for live streaming, interactive apps, and virtual networking can enhance participant engagement and broaden your reach.” She also stresses the importance of sustainability in today’s events. “Prioritizing eco-friendly practices not only aligns with growing consumer preferences but also strengthens your brand image. Sourcing local produce, minimizing waste, and using sustainable materials can attract more clients who are conscious of their environmental impact.”

Nonnie advocates for prioritizing health and safety at events, particularly considering the global pandemic. “Ensuring attendees feel safe

and comfortable is crucial. Stay informed about local regulations and adjust your protocols accordingly.”

Finally, she advises professionals to invest in continuous learning and skills development. “The events industry is always evolving. Encourage your team to pursue ongoing education so that your organization remains competitive as industry trends shift.”

A LEGACY OF LEADERSHIP AND INNOVATION

Nonnie Kubeka’s impact on the business events industry is undeniable. Her visionary leadership at GCEB has positioned Gauteng as a premier destination for international events, while her mentorship and advocacy ensure that the next generation of industry leaders will continue to carry the torch.

Her career is a powerful reminder that leadership is not only about achieving success but also about lifting others along the way. Nonnie’s legacy will undoubtedly inspire future generations to push the boundaries of innovation, sustainability, and community development in the business events sector.

African Hills Safari Lodge & Spa is situated in the Magaliesberg, just over an hour from Johannesburg or Pretoria and offers guests a memorable wildlife experience on our 6800 hectare reserve.

From East London to Excellence: THE RISE OF PREMIER HOTELS

Premier Hotels & Resorts is a leading independent hotel group in South Africa, offering luxurious accommodations in key locations like Cape Town, Johannesburg, and Durban. In an exclusive interview with Sigal Geva, the executive director, we explore the vision and values driving their success. Whether for business or leisure, Premier Hotels promises exceptional service and unique experiences reflecting South Africa’s rich cultural tapestry.

In the ever-evolving landscape of the hospitality industry, few brands have achieved the level of growth and success as Premier Hotels & Resorts. What began as a single property in the coastal city of East London in 1991 has blossomed into a nationwide portfolio of 25 luxurious hotels and resorts, located in key destinations across South Africa. Today, Premier Hotels & Resorts stands as a beacon of innovation, sustainability, and personalized guest experiences, consistently exceeding expectations whether for business or leisure travel. At the helm of this dynamic company is Sigal Geva, executive director at Premier Hotels & Resorts, who has

been instrumental in steering the group's growth while maintaining the family-owned ethos that has been central to its operations. In this exclusive interview, Geva shares her insights on the journey of Premier Hotels & Resorts, the challenges and opportunities in the hospitality sector, and what the future holds for the brand. Whether you’re a seasoned business traveller or someone looking for a memorable getaway, Premier Hotels & Resorts offers something truly unique—a blend of local authenticity, world-class service, and a forward-thinking approach to hospitality.

PREMIER HOTELS GROUP JOURNEY: CAN YOU SHARE THE STORY BEHIND THE JOURNEY OF PREMIER HOTELS & RESORTS AND HOW IT HAS EVOLVED OVER THE YEARS?

Premier Hotels & Resorts has been a distinguished player in the hospitality industry for over 30 years, starting with a single hotel

in East London. Today, we boast 25 properties nationwide, driven by our core values of integrity, excellence, and innovation. We focus on personalized service and staff development, ensuring memorable stays and positive community impact. Our diverse services cater to leisure, conferences, weddings, and more, reflecting our commitment to excellence and continuous improvement.

LEADERSHIP ROLE: AS THE DIRECTOR, WHAT HAVE BEEN SOME OF YOUR KEY STRATEGIES IN DRIVING THE GROWTH AND EXPANSION OF PREMIER HOTELS & RESORTS?

Key strategies driving Premier Hotels & Resorts’ growth include fostering talent by investing in staff training through our Academic College to uplift unemployed individuals. We have expanded our footprint by identifying strategic locations for regional and national growth. Our innovative operations focus on refining processes

to increase efficiency, reduce costs, and enhance the guest journey. Marketing and visibility efforts have been spearheaded to elevate our brand presence in competitive markets. I believe in a collaborative leadership, where every team member is empowered to contribute ideas and solutions. Fostering a strong, united management team that shares a common vision for growth and excellence.

PERSONAL MOTIVATION: WHAT INSPIRED YOU TO JOIN PREMIER HOTELS & RESORTS, AND WHAT HAS KEPT YOU PASSIONATE ABOUT THE HOSPITALITY INDUSTRY?

My transition from business and technology to the hospitality industry was driven by my passion for creating memorable experiences and connecting with people. While I enjoyed the technical challenges in my previous role, I found that hospitality offered the perfect blend of operational complexity and human interaction. I was drawn to the opportunity to directly impact guest satisfaction and team development, which aligned with my values of service and leadership. The dynamic nature of hospitality, with its focus on both innovation and personal connection, has been an inspiring and rewarding shift.

CAN YOU SHARE SOME OF THE MOST SIGNIFICANT MILESTONES IN YOUR CAREER THAT LED TO YOUR CURRENT ROLE AS DIRECTOR?

Moving to South Africa and joining my father at Premier Hotels & Resorts was pivotal in my career. The early challenges of adapting to a new

country and understanding the nuances of the South African hospitality market pushed me to grow both personally and professionally. Immersing myself in the operations of Premier Hotels gave me invaluable insight into the local industry, helping me develop a hands-on approach to leadership.

"Our focus is on delivering tailored solutions, from small meetings to large conferences. Our team works closely with corporate clients to understand their goals."

These experiences, combined with my commitment to innovation and service, contributed to my growth and ultimately led to recognition like the 2012 Regional Business Woman of the Year. This accolade was a reflection not only of my journey but also of the incredible teams and mentors who supported me along the way.

CHALLENGES AND OPPORTUNITIES: WHAT HAVE BEEN THE BIGGEST CHALLENGES AND OPPORTUNITIES YOU HAVE FACED IN MANAGING THE PREMIER HOTELS GROUP?

Employee retention is a major challenge in hospitality due to high turnover rates. At Premier Hotels & Resorts, we focus on employee engagement and career development, creating clear growth paths to retain staff. Attracting top talent is another challenge, which we

address by building a strong employer brand and emphasizing our commitment to training and professional development.

Key opportunities in managing Premier Hotels & Resorts include expanding into new markets by identifying untapped regions with growing demand and opening new properties. Additionally, adapting to changing customer preferences by embracing technology, updating guest experiences, and enhancing service delivery helps us stay ahead of evolving expectations. Building a strong leadership team was pivotal. Through selective recruitment and internal promotions, we assembled a dynamic team that upholds our values and drives growth. Leveraging our Academic College, we uplift communities through education and build a pipeline of well-trained hospitality professionals contributing to our success.

MARKET POSITIONING: HOW DOES PREMIER HOTELS & RESORTS DIFFERENTIATE ITSELF IN A COMPETITIVE HOSPITALITY MARKET?

Premier Hotels and Resorts differentiates itself by offering a personalized hospitality experience that is tailored to our diverse guest needs across 25 properties. From a marketing perspective, we strongly emphasize providing a high-quality experience, blending luxury with comfort while also allowing accessibility. Our hotels are situated in key locations, like Cape Town, KwaZulu Natal, Johannesburg, which serves business and leisure travelers, ensuring a broader market appeal. Premier Hotels & Resorts stands out in the competitive hospitality market by combining

unique strengths and strategic differentiators. Our approach focuses on delivering great products, exceptional value, personalized experiences, and a commitment to excellence that sets us apart from our competitors.

At Premier Hotels & Resorts, we offer a diverse range of properties, including luxurious resorts, comfortable hotels, and versatile event spaces. Known for our exceptional service, strategic locations, and customized solutions, we cater to various guest needs. Committed to sustainability and strong community values, we focus on job creation and staff development.

"I am proud of several accomplishments at Premier Hotels & Resorts, reflecting both personal growth and the company’s evolution".

By embracing innovation and modern technology, we stay ahead of industry trends, ensuring memorable guest experiences. These strategic differentiators have established us as a leader in the hospitality market.

SUSTAINABILITY FOCUS: WITH SUSTAINABILITY BEING A KEY TREND IN THE INDUSTRY, WHAT INITIATIVES HAS PREMIER HOTELS UNDERTAKEN TO PROMOTE ECO-FRIENDLY PRACTICES?

Sustainability is a priority for Premier Hotels. We embrace eco-friendly initiatives like energy-efficient lighting, water conservation, and reducing plastic usage. We focus on responsible waste management and sustainable sourcing in our kitchens. Our efforts include energy-efficient technologies, water-saving practices, comprehensive recycling,

and minimizing single-use plastics. We pursue green certifications and source products sustainably. We engage guests in eco-friendly practices and support local environmental initiatives. Our commitment to sustainability is about leading by example and making a positive environmental impact.

CUSTOMER EXPERIENCE: HOW DOES PREMIER HOTELS & RESORTS ENSURE A UNIQUE AND MEMORABLE GUEST EXPERIENCE ACROSS ALL ITS PROPERTIES?

At Premier Hotels & Resorts, creating a unique and memorable guest experience is central to our philosophy. We achieve this through personalized service, attention to detail, and a commitment to exceeding guest expectations. Our staff tailors service to individual preferences, ensuring each guest feels valued. We maintain high quality standards, seek guest feedback, and offer engaging experiences. Our knowledgeable staff enhances the guest experience with local insights. Above all, our exceptional hospitality ensures every stay is memorable and encourages repeat visits.

FUTURE VISION: WHAT IS YOUR VISION FOR THE FUTURE OF PREMIER HOTELS & RESORTS OVER THE NEXT DECADE?

Looking ahead, Premier Hotels & Resorts aims to expand its portfolio geographically and by property type, explore international opportunities, and strengthen its market presence. We will innovate our service offerings, integrate advanced technologies, and enhance sustainability practices. Embracing digital transformation, we will invest in technology to improve guest experiences and streamline operations. Talent development and community engagement remain priorities, along with maintaining high-quality standards and

DID YOU KNOW

• The group started with just a single 40-room hotel in East London back in 1991. By 2024 it has grown to 25 properties across South Africa.

• The Premier Hotel O.R. Tambo Airport blends modern elegance with functional comfort. Its clean lines and contemporary aesthetics create a welcoming atmosphere, while high-quality materials and finishes offer warmth and comfort. The stylish design, practical amenities, and environmental consciousness make it a standout in the hospitality industry.

exceptional service. Our vision is to lead in hospitality, setting benchmarks in service, sustainability, and employee satisfaction.

EXPANSION PLANS: ARE THERE ANY UPCOMING EXPANSIONS, RENOVATIONS, OR NEW PROPERTIES IN THE PIPELINE FOR PREMIER HOTELS?

Premier Hotels & Resorts has several exciting projects to expand and enhance our portfolio:

1. New Developments:

George Expansion: Adding 36 new rooms. Richards Bay Conference Facility: Investing R90 million in a facility for up to 500 people.

2. Renovations:

Significant renovations at Premier Hotel Winkler, Pretoria, Cape Town, Roodevalley, and Richards Bay with a total investment of R60 million.

3. New Hotel Projects:

New hotels in O.R. Tambo, Fourways, and Cape Town with an investment of R750 million.

4. Future Considerations: Exploring opportunities in Gqeberha (Port Elizabeth), Kimberley, and other major business towns.

These initiatives reflect our commitment to growth and innovation in the hospitality industry.

LEADERSHIP PHILOSOPHY: HOW WOULD YOU DESCRIBE YOUR LEADERSHIP STYLE, AND HOW DOES IT IMPACT THE CULTURE AT PREMIER HOTELS & RESORTS?

My leadership style is collaborative and inclusive, empowering team members to take ownership while feeling supported. This fosters accountability and innovation, crucial for staying competitive. I prioritize providing necessary support and resources, maintaining open communication, and encouraging feedback. By setting clear expectations, I promote a culture

of accountability. This approach also encourages creativity and innovation, contributing to a positive work culture. Ultimately, this leadership style drives personal and organizational growth, ensuring Premier Hotels & Resorts remains at the forefront of the hospitality industry.

PERSONAL ACHIEVEMENTS: WHAT ARE SOME OF THE ACCOMPLISHMENTS AT PREMIER HOTELS OF WHICH YOU ARE MOST PROUD?

I am proud of several accomplishments at Premier Hotels & Resorts, reflecting both personal growth and the company’s evolution. We have transformed from a hands-on entrepreneurial company to a structured organization, empowering team members and fostering collaboration. Witnessing staff growth and success stories highlights our investment in people. The pandemic strengthened my leadership skills and improved our management practices. Implementing comprehensive training programs and refining procedures has made us more effective. These achievements showcase our commitment to excellence and continuous growth.

ADVICE FOR ASPIRING LEADERS: WHAT ADVICE WOULD YOU GIVE TO YOUNG PROFESSIONALS ASPIRING TO LEADERSHIP ROLES IN THE HOSPITALITY INDUSTRY?

For young professionals aspiring to leadership roles in hospitality, my key advice is to stay committed and adaptable:

• Embrace Continuous Learning: Broaden your skillset and gain experience in various areas like HR, marketing, and operations.

• Cultivate Flexibility and Resilience: Adapt to the dynamic industry and learn from challenges.

• Focus on Making an Impact: Balance career goals with a commitment to positively influencing your organization and industry.

• Develop Strong Relationships: Build strong relationships through effective communication, empathy, and trust.

• Stay Determined: Persevere with a proactive attitude and a commitment to growth. By focusing on these principles, you can position yourself for success and make a meaningful contribution to the hospitality industry.

BUSINESS EVENTS: WHAT MAKES PREMIER HOTELS & RESORTS A PREFERRED CHOICE FOR BUSINESS EVENTS, AND HOW DO YOU CATER TO THE NEEDS OF CORPORATE CLIENTS?

Premier Hotels & Resorts is a preferred choice for business events because of its strategic locations across South Africa and its ability to cater to corporate clients' specific needs. With 25 properties offering easy access to major cities and transportation hubs, we ensure convenience for business travelers. We provide state-of-the-art conference facilities, fully equipped with the latest technology, ensuring seamless event execution.

Our focus is on delivering tailored solutions, from small meetings to large conferences. Our team works closely with corporate clients to understand their goals and provide personalized service, including customized catering, flexible room setups, and comprehensive event management support. Our attention to detail, combined with high-quality accommodations,

makes it an ideal venue for business events, allowing clients to focus on their objectives while the hotel's experienced staff handles logistics. In conclusion, Premier Hotels & Resorts stands as a testament to the power of transformation, innovation, and commitment to excellence. Their journey from a hands-on entrepreneurial venture to a structured organization reflects our dedication to empowering our team, fostering collaboration, and continuously improving our services. As they navigate challenges and embrace opportunities, their focus remains on delivering exceptional guest experiences, investing in their people, and contributing positively to the communities they serve. With a clear vision for the future, they are poised for continued growth and success in the hospitality industry. 4

www.premierhotels.co.za

info@premierhotels.co.za 086 111 5555

TOP VENUES TO CELEBRATE IN STYLE

As the end of the year approaches, companies across South Africa begin to plan their year-end functions, a time to reflect on the year’s successes, celebrate milestones, and foster team spirit.

Choosing the right venue for this important occasion is crucial. A great venue not only sets the tone for the event but also ensures that it is memorable, enjoyable, and perfectly executed. South Africa is home to some of the most stunning venues, each offering a unique experience tailored to different tastes and needs.

AN EXOTIC ESCAPE IN THE MAGALIESBERG

Nestled within the 6 800-hectare Plumari Private Reserve in the Magaliesberg, African Hills Safari Lodge & Spa offers a unique blend of luxury, adventure, and natural beauty, making it an ideal venue for an unforgettable year-end function. Just an hour’s drive from Johannesburg and Pretoria, this malaria-free reserve provides an immersive experience that combines the thrill of wildlife encounters with the serenity of the African bush.

WILDLIFE EXPERIENCES

One of the standout features of African Hills is the opportunity for guests to embark on guided game drives, where they can observe a diverse array of wildlife in their natural habitat. From giraffes and elands to hippos and buffalos, the reserve is home to an impressive variety of species.

ELEPHANT ENCOUNTERS

For a truly unique experience, African Hills offers an elephant interaction where guests can get up close and personal with the mighty African elephant. This once-in-a-lifetime experience allows guests to touch and feed the elephants, while learning about their behaviour, conservation, and the challenges they face in the wild. This hands-on encounter not only provides a deep connection with these gentle

giants but also serves as an educational opportunity, making it a perfect addition to any year-end function.

CULINARY DELIGHTS

Dining at African Hills is an experience in itself, with a menu that features a blend of traditional African cuisine and modern culinary delights. Guests can enjoy their meals while taking in the breathtaking views of the reserve, adding an extra layer of enjoyment to their dining experience. Whether you’re planning a formal sit-down dinner or a casual outdoor braai, the lodge’s culinary team can create a menu that perfectly complements your event.

A DESTINATION OF SOPHISTICATION AND ELEGANCE

Located in the picturesque Muldersdrift area, Avianto has earned a reputation as one of Johannesburg’s premier event destinations. With over 25 years of service excellence, Avianto offers a range of venues and facilities that cater to all types of events.

VERSATILE VENUES

Avianto’s venues are designed to be versatile, allowing them to be tailored to suit any event. Whether you’re looking for a grand ballroom for a large-scale celebration or a more intimate space for a private gathering, Avianto has the perfect venue to meet your needs. The venue’s timeless architecture, combined with its beautifully landscaped gardens, provides a stunning backdrop for any event.

EVENT-PLANNING EXPERTISE

What sets Avianto apart is its commitment to creating extraordinary events. The venue’s experienced team of event planners works closely with clients to ensure that every detail is taken care of, from the décor and lighting to the entertainment and catering. Avianto’s professional approach ensures that your year-end function will be seamless and stress-free, allowing you to focus on enjoying the occasion.

CULINARY EXCELLENCE

Avianto’s culinary team is renowned for its creativity and attention to detail. The venue offers an extensive menu that can be customised to suit any taste or budget, ensuring that every meal is a culinary delight. Whether you’re planning a formal dinner or a casual cocktail party, Avianto’s chefs will work with you to create a menu that reflects your vision and enhances your event.

A HISTORICAL GEM IN THE HEART OF THE CAPE WINELANDS

For a venue that combines history, culture, and natural beauty, look no further than Groot Constantia. As South Africa’s oldest wine estate, Groot Constantia offers a unique blend of heritage and luxury, making it an ideal venue for a year-end function that is both elegant and memorable.

A RICH HISTORY

Groot Constantia’s history dates back over 300 years, and the estate’s Cape Dutch architecture and beautiful vineyards provide a stunning setting for any event. Guests can explore the estate’s rich history through guided tours of the Manor House and Cloete Cellar, where they can learn about the estate’s role in the development of South Africa’s wine industry.

WINE AND DINING

Wine is at the heart of the Groot Constantia experience, and guests can enjoy a range of wine-related activities, including tastings, pairings, and cellar tours. The estate’s award-winning wines are the perfect accompaniment to any meal, and Groot Constantia’s restaurants, Jonkershuis and Simons, offer a range of dining options that cater to all tastes. Whether you’re planning a formal banquet or a casual al fresco lunch, Groot Constantia’s culinary team will create a menu that reflects the estate’s rich heritage and commitment to quality.

EXCLUSIVE EXPERIENCES

For those looking to add a special touch to their event, Groot Constantia offers a range of exclusive experiences, including private tastings, vineyard tours, and interactive wine-blending

sessions. These activities provide guests with a deeper understanding of the winemaking process and allow them to create their own unique blends, adding a personal touch to their year-end celebration.

A TRANQUIL RETREAT IN THE CRADLE OF HUMANKIND

If you’re looking for a venue that combines luxury with natural beauty, Kloofzicht Lodge & Spa is the perfect choice. Located in the heart of the Cradle of Humankind, just a short drive from Johannesburg and Pretoria, Kloofzicht offers a serene escape from the city, making it an ideal venue for a year-end function that is both relaxing and invigorating.

For those looking to add a touch of adventure to their year-end function, Kloofzicht offers a range of outdoor activities, including fly-fishing,

hot-air ballooning, and guided nature walks. The lodge’s fly-fishing dams are among the best in Gauteng, offering anglers the chance to catch trout in a peaceful and picturesque setting. For a truly unforgettable experience, guests can take to the skies with a hot air balloon ride over the Cradle of Humankind, providing a bird’s-eye view of the stunning landscape below.

DINING AND ENTERTAINMENT

Kloofzicht’s dining options are equally impressive, with a range of restaurants and venues to suit any occasion. The Uitzicht Restaurant offers fine dining with a focus on fresh, locally sourced ingredients, while the Oevermeer Bistro provides a more casual dining experience with stunning views of the dam. For a more intimate gathering, the lodge’s Wine Cellar offers a private dining space that is perfect for small groups.

A CELEBRATION OF HERITAGE AND SUSTAINABILITY

Located in the heart of the Stellenbosch wine region, Spier Wine Farm offers a unique combination of history, sustainability, and world-class hospitality, making it an ideal venue for a year-end function that is both meaningful and memorable.

HERITAGE AND WINE

Spier is one of South Africa’s oldest wine farms, with a history dating back to 1692. The estate’s rich heritage is evident in its beautifully preserved Cape Dutch architecture and its award-winning wines. Guests at Spier can enjoy a variety of wine-related activities, including tastings, tours, and pairings. The estate’s wine tasting experiences are designed to showcase the best of Spier’s wines, with options ranging from standard tastings to more elaborate chocolate and wine pairings.

DINING AND PICNICS

Dining at Spier is a celebration of local, seasonal produce, with most ingredients sourced from the estate’s own farms or nearby suppliers. The estate’s restaurants offer a range of dining options, from fine dining at the Spier Hotel Restaurant to more casual meals at Eight Restaurant. For a more relaxed experience, guests can enjoy a picnic on the estate’s lawns, with baskets filled with delicious, locally sourced treats. Spier’s picnic offerings are available year-round, making it a perfect option for a laid-back year-end celebration.

UNIQUE EXPERIENCES

In addition to its wine and dining offerings, Spier provides a range of unique experiences that can be incorporated into your year-end function. Guests can participate in a wine-blending workshop, where they can create their own custom wine blend, or take a guided Segway tour through the vineyards. For art lovers, Spier offers an opportunity to explore its extensive collection of contemporary South

WHERE BUSINESS MEETS LEISURE IN THE HEART OF AFRICA

Sun City, located in South Africa’s North West Province, is a destination that offers a perfect blend of business and leisure, making it an ideal venue for a year-end function that combines work and play. Known for its luxury, innovation, and breathtaking natural surroundings, Sun City offers a range of venues and activities that cater to all types of events.

A PREMIER EVENT DESTINATION

The Sun City Convention Centre is the epitome of elegance, offering a range of venues that cater to both large and small events. Whether you’re planning a grand banquet or an intimate year-end function, the convention centre’s versatile spaces can be adapted to suit your needs. The centre’s facilities include upgraded conference rooms, multiple convention centres, and auditoriums, all equipped with state-of-the-art technology and supported by a team of experienced professionals. Choosing the right venue for your year-end function is key to creating an event that is memorable, enjoyable, and perfectly executed. Whether you’re looking for a venue that offers luxury and sophistication, a unique wildlife experience, or a blend of business and leisure, South Africa has a wealth of options to suit every need. From the serene landscapes of African Hills Safari Lodge & Spa to the opulence of Sun City, each of these venues offers something unique, ensuring that your year-end function is an event to remember. As you plan your celebration, consider the unique offerings, activities, and facilities of each venue, and choose the one that best aligns with your vision for an unforgettable year-end function. 4

African art, with pieces displayed throughout the estate.

Checklist for the Perfect Year-End Function

Hosting a successful year-end function requires careful planning and attention to detail.

Here’s a checklist to ensure your event leaves a lasting impression:

SET CLEAR OBJECTIVES

• Define the purpose of the event: team-building, celebrating milestones, networking, etc.

• Establish key outcomes: strengthening relationships, boosting morale, or simply enjoying a well-earned break.

BUDGETING

• Allocate a clear budget for the venue, catering, décor, entertainment, and contingencies.

• Prioritize essential elements based on their importance to the event’s success.

SELECT THE RIGHT VENUE

• Ensure the venue aligns with your event’s scale and theme.

• Consider accessibility, parking, and proximity for attendees.

• Check for available tech support (AV systems, Wi-Fi) and venue layout flexibility.

• Confirm the venue’s capacity and safety regulations.

FINALISE A DATE AND TIME

• Avoid peak holidaydates to ensure high attendance.

• Send “Save the Date” notifications well in advance to attendees.

CREATE A THEME OR EVENT STYLE

• Decide on a formal, casual, or themed event (e.g., black-tie, holiday, or cocktail-style).

• Align décor, entertainment, and invitations with the chosen theme.

CURATE A SPECIAL MENU

• Offer a variety of dining options (buffet, plated meals, or canapés).

• Cater to dietary preferences or restrictions (vegetarian, vegan, halal, etc.).

• Consider beverages: offer a balance of alcoholic and non-alcoholic options.

• Plan for a festive dessert or signature drink to add a special touch.

ENTERTAINMENT AND ENGAGEMENT

• Book relevant entertainment: live music, DJs, or interactive activities (photo booths, games, etc.).

• Plan speeches or awards ceremonies

• Consider hiring a professional MC to keep the program flowing smoothly.

EVENT LOGISTICS

• Confirm AV equipment and tech support needs (microphones, screens, projectors).

• Clear signage for ease of movement.

• Arrange for registration, seating plans, and attendee badges if required.

SWAG AND GIFTS

• Provide memorable takeaways, whether branded items, festive gifts, or digital thank-you notes.

HEALTH AND SAFETY

• Ensure compliance with any health regulations, especially if any restrictions are in place.

• Have security and first-aid measures in place.

• Consider providing COVID-friendly options like hand sanitizers or spacing seating arrangements.

POST-EVENT FOLLOW-UP

• Collect feedback from attendees to measure the event’s success.

• Send thank-you emails and follow-up on any networking opportunities generated during the event.

SUSTAINABILITY INITIATIVES

• Reduce waste by using eco-friendly décor, reducing paper usage, and managing food wastage effectively. 4

Four Unique Experiences. One Address

Unwrap Your Year-End Event at The Marriott Melrose Arch Collection

Discover four distinct venues at The Marriott Melrose Arch Collection, where unmatched flexibility, exceptional dining, and unique event spaces combine to create unforgettable year-end celebrations for your business.

As businesses plan to finish the year strong and gear up for the opportunities ahead, choosing the perfect venue for end-of-year events becomes essential. That’s where The Marriott Melrose Arch Collection of Hotels shines, offering a distinctive advantage: four unique experiences, all at one prestigious address. The collection provides more than just venues—it's a comprehensive solution that allows businesses to create custom, memorable events that leave a lasting impression.

THE MARRIOTT MELROSE ARCH COLLECTION: TAILORED FOR UNFORGETTABLE EVENTS

What makes The Marriott Melrose Arch Collection stand out is its ability to combine the strengths of its four individual properties into one seamless event-planning experience. With 705 guest rooms, 23 conferencing and meeting venues, and five dining outlets, event planners have everything they need to curate exceptional gatherings. Whether it’s mixing food and beverage options across properties or utilizing cutting-edge business facilities, the collection provides unmatched flexibility.

LUXURY MEETS COMFORT: MARRIOTT EXECUTIVE APARTMENTS MELROSE ARCH 84 APARTMENTS IN TOTAL |63 ONE-BEDROOM 15 TWO-BEDROOM | 6 THREE-BEDROOM

For businesses hosting long-term guests or executives, the Marriott Executive Apartments offer a sophisticated, extended-stay experience. Here, apartment-style living meets five-star hotel services, with conveniences like 24-hour dining, access to a fitness center, and modern conference spaces. The proximity to Keystone Bistro and Archer Bar & Eatery adds to the appeal, ensuring guests have world-class dining right at their doorstep.

THE MARRIOTT HOTEL MELROSE ARCH

7 EVENT ROOMS | 9 BREAKOUT ROOMS | 854 SQM TOTAL EVENT SPACE | 420 LARGEST SPACE PAX

The Marriott Hotel Melrose Arch is Johannesburg's premier business hotel, offering state-of-the-art business facilities in the vibrant Melrose Arch Precinct. Just steps away from trendy cafés, high-street boutiques, and al fresco dining, the hotel provides the perfect balance between work and leisure.

The hotel features 306 rooms and suites, including shared accommodations ideal for group bookings. Guests can enjoy a meal at Keystone Bistro or indulge in creative cocktails at Archer’s Bar & Eatery. The Greatroom provides a versatile space to connect, unwind, or work, while the Fitness Center and outdoor pool offer ample opportunities to recharge.

For events, the hotel boasts seven meeting rooms, including a 480 sqm ballroom, totalling over 854 sqm of event space, complemented by an additional 600 sqm of pre-function area—ideal for large gatherings. Conveniently located 26 km from O.R. Tambo International Airport, just 5 km from Sandton and Rosebank, and near three golf courses and other local attractions, the Marriott Hotel Melrose Arch is the perfect venue for your next big event.

KEYSTONE BISTRO: PERFECT FOR YEAR-END CELEBRATIONS

Keystone Bistro is the perfect venue for both intimate and larger corporate year-end gatherings, offering a sophisticated blend of local and international flavors in a refined yet welcoming setting. Their year-end group dining package, priced at R650 per person, accommodates 10 to 30 guests, making it ideal for various event sizes. Known for its impeccable service and attention to detail, Keystone Bistro ensures that every guest enjoys a memorable experience. Groups of 10 or more are welcomed with complimentary drinks, adding a celebratory touch to your event. The bistro’s warm ambiance, combined with its exceptional culinary offerings and attentive staff, makes it the go-to destination for year-end celebrations. Whether you're hosting a small team dinner or a larger corporate event, Keystone Bistro provides the perfect setting to end the year on a high note, offering an unforgettable dining experience that your guests will cherish.

JOHANNESBURG MARRIOTT HOTEL SPECIAL PACKAGES

• Full-day conference package: R720 per person

• Half-day conference package with lunch: R630 per person

• Half-day conference package excluding lunch: R480 per person

• Banqueting breakfast package: R480 per person

• Enhanced breakfast full-day conference: R920 per person

• Enhanced full-day conference and networking: R920 per person

Breakfast and lunch are served in the Keystone Bistro Restaurant or in the foyer.

The enhanced full-day conference includes networking drinks and snacks served in Archer Bar & Eatery.

Terms and conditions apply.

ARCHER BAR & EATERY: A VIBRANT SPACE FOR DYNAMIC EVENTS

Archer Bar & Eatery is a vibrant local hotspot, offering a dynamic space perfect for networking, socializing, or unwinding after a long day. Known for its specialty coffees, craft cocktails, and locally inspired street food, Archer combines creativity with an authentic, laid-back atmosphere. This makes it an excellent venue for year-end events that balance professionalism with a lively, relaxed vibe. Their year-end package, priced at R520 per person, caters to groups of 10 to 40 guests, providing the ideal setting for both casual gatherings and more structured corporate events. With its energetic ambiance and unpretentious charm, Archer Bar & Eatery offers the perfect backdrop for celebrations, making it a top choice for those seeking a venue that delivers both quality and fun. Whether you're planning a small team get-together or a larger event, Archer provides an engaging experience that will leave a lasting impression on your guests.

Ready to book your unforgettable year-end event?

*Terms and conditions apply.

Scan the QR codes to make your reservation at Keystone Bistro or Archer Bar & Eatery today! For any group queries please contact: mhrs.jnbmc.events@marriott.com

AFRICAN PRIDE MELROSE ARCH, AUTOGRAPH COLLECTION: BESPOKE EXPERIENCES

11 EVENT ROOMS | 5 360 SQM TOTAL EVENT SPACE | 55 LARGEST SPACE PAX

The African Pride Melrose Arch Hotel, part of the prestigious Autograph Collection, stands as a beacon of individuality and flair, delivering a luxury experience unlike any other. The hotel’s philosophy, rooted in the concept of "African Dynamism," merges local culture and global sophistication, resulting in an environment where creativity and elegance are seamlessly intertwined. This five-star haven isn’t just a place to stay; it’s a curated experience that embodies the vibrant spirit of Johannesburg while maintaining the highest standards of comfort and service. For businesses and event planners, the hotel’s event spaces offer unmatched flexibility and charm. The renowned Aduna Bistro provides a sophisticated yet warm setting, ideal for bespoke corporate events. Aduna’s philosophy of combining exceptional food, flawless service, and a stylish ambiance creates a memorable dining experience that perfectly complements the hotel’s artistic atmosphere. The event spaces are adorned with original artwork from some of South Africa’s top artists, adding a unique touch to every gathering.

AFRICAN PRIDE MELROSE ARCH SPECIAL PACKAGES

• Full-day conference package: R690 per person

• Half-day conference package with lunch: R660 per person

• Half-day conference package excluding lunch: R490 per person

Lunch is served in Aduna Bistro or as a working lunch in the business centre foyer.

Terms and conditions apply.

Adding to the hotel’s distinctive appeal is the Sebule Restaurant, where guests can indulge in dishes crafted from locally sourced ingredients, celebrating South African cuisine with modern flair. What truly sets Sebule apart is its use of the famous South African method of open-fire cooking. This traditional technique brings an earthy, authentic flavor to every dish, infusing the meals with the rich, smoky notes that are integral to the country’s culinary heritage. Whether hosting a business luncheon or a corporate dinner, Sebule offers a dining experience that is refined and rooted in tradition, making it perfect for those looking to impress their guests with something truly unique.

For more relaxed, sophisticated gatherings, the hotel’s Pool Bar is a standout feature. With seating options directly in the shallow pool, it provides an unparalleled setting for laid-back yet elegant events. Whether it’s a sunset cocktail hour or a casual corporate networking session, the Pool Bar’s unique design allows guests to disconnect from the world and enjoy the tranquil ambiance of this luxurious space.

In every aspect, the African Pride Melrose Arch Hotel lives up to the Autograph Collection’s promise of offering an experience that is "exactly like nothing else"—a perfect blend of luxury, creativity, and local charm that makes it an exceptional choice for bespoke corporate events.

PROTEA HOTEL FIRE & ICE! BY MARRIOTT: GLAMOUR AND FUN COMBINED

5 EVENT ROOMS | 4 BREAKOUT ROOMS

337 SQM TOTAL EVENT SPACE |

180 LARGEST SPACE PAX

For businesses seeking a venue with a touch of glamour and a lot of energy, the Protea Hotel Fire & Ice! by Marriott Melrose Arch is the perfect choice. Known for its bold Hollywood-themed décor and edgy vibe, this hotel offers a vibrant atmosphere that’s ideal for companies looking to host year-end parties or business events with a playful twist. From the moment guests step into the hotel, they are greeted with a sense of excitement and dynamism, making it the go-to venue for those who want to break free from the traditional corporate setting and infuse their events with fun and flair.

The on-site restaurant at Protea Hotel Fire & Ice! captures the lively pulse of Johannesburg through its creative menu, which brings together South Africa’s famous barbecue culture with indulgent American-style classics. The highlight of the dining experience is undoubtedly the decadent milkshakes, available in 37 flavors, which have become an iconic feature of the hotel. This eclectic mix of flavors and textures makes the restaurant the ideal setting for both casual get-togethers and more formal business dining, ensuring that every event hosted here is memorable.

Event planners also have the option to include exciting interactive elements that add a unique twist to the typical corporate function. For example, the Build-Your-Own Burger Station allows guests to customize their meals, offering a fun, hands-on dining experience that encourages creativity and engagement. Alternatively, the Mobile Gin Bar serves botanical-infused gins with a range of stylish ingredients, bringing a touch of sophistication to any event. These customizable features make the Protea Hotel Fire & Ice! an excellent choice for businesses that want to combine professional elegance with a fun, energetic edge, ensuring a year-end event that will be talked about long after the party ends.

PROTEA HOTEL FIRE & ICE! BY MARRIOTT MELROSE ARCH SPECIAL PACKAGES

• Full-day conference package: R580 per person

• Half-day conference package with lunch: R495 per person

• Half-day conference package excluding lunch: R325 per person

• Banqueting breakfast package: R390 per person

• Banqueting dinner/cocktail package: R495 per person

EXCITING EVENT ADD-ONS

For companies looking to go beyond the ordinary, The Marriott Melrose Arch Collection offers a variety of fun, interactive add-ons:

• Mobile Gin Bar with a selection of botanical gins and ingredients to create custom drinks.

• Build-Your-Own Burger Station for a personalized dining experience that caters to every taste.

• Milkshake Station, complete with roller-skating waitresses and a variety of creative flavors.

• Sweet Buffet, featuring waffles, doughnuts, and other indulgent treats to keep the energy high.

SECURE YOUR YEAR-END EVENT

With its diverse venues, premium services, and flexible packages, The Marriott Melrose Arch Collection is the ideal choice for year-end corporate events. Whether you’re hosting an intimate dinner at Keystone Bistro, a lively gathering at Archer Bar & Eatery, a bespoke event at African Pride Melrose Arch, or a glamorous party at Protea Hotel Fire & Ice!, each venue provides a unique atmosphere and exceptional culinary experiences. Celebrate your team’s accomplishments in style, choosing from sophisticated dining options to dynamic entertainment spaces for a memorable occasion.

• Lunch and breakfast are served in The Restaurant. Terms and conditions apply. @JohannesburgMarriottMelroseArch

CSIR International Convention Centre Offers Venue Versatility

The CSIR International Convention Centre (CSIR ICC) remains at the forefront in offering professional event venue services and is a preferred venue of choice.

Ideally located close to amenities in the science and technology hub of Pretoria, the Centre offers superb facilities and quality service with conference, function, and exhibition venues that can accommodate events of 500 to as few as 10 delegates and guests, with groups as large as 1,000 being accommodated at times. Its flagship venue is the Diamond Auditorium, which is a raked floor, theatre-style venue. This makes it ideal for larger conferences as it enhances visibility of the screen and speakers on stage. Some of the smaller venues can be subdivided to create additional rooms. Flexibility, service excellence, and professionalism are key to what the International Convention Centre offers its clients.

EVENT PLANNING EXPERTISE

When it comes to event planning—whether it is a corporate conference, award ceremony, matric dance, or any other event celebration—one of the most crucial decisions is choosing the right venue. The CSIR ICC’s Reservations Team of event experts helps clients to conceptualize and arrange their events. This process is key in determining the success of an event. The team has formed great relationships with clients who find the variety of venues offered to be incredible spaces and multi-use venues. Karen Malherbe, CSIR ICC reservations office manager, says, “Providing exceptional service, good food,

safe and secure parking, and accessibility remain key factors for clients when deciding on their functions. What is also important is, over the years, we have had the ability to recommend a tried and tested list of event organizer resources such as streaming services, exhibition stand builders, and décor companies. Their expertise diminishes the additional hassle for clients and event organizers.”

VERSATILE EVENT SOLUTIONS

A variety of social event solutions offered at the CSIR ICC caters to menu creation, barmen services, dedicated Event Coordinators, and many more, all with the objective of enhancing the delegate or event attendee experience for every event.

With the event spaces and venues found at the Centre being adaptable and versatile, they can be easily transformed from an exhibition hall to an art gallery, or from a conference meeting venue to a year-end function celebration. It all depends on the event needs of the clients, such as the number of event attendees, audiovisual requirements, layout, and setup. These factors help determine the potential of a venue and its versatility, with no event being the same. The CSIR ICC’s dedicated team prides itself on having mastered the art of venue versatility and ensures that every event is executed flawlessly. 4

The HelmsBriscoe Advantage: Global Expertise, Local Impact

Since 1992, HelmsBriscoe has been the global leader in hotel site selection and event placement, offering clients a seamless planning experience.

With a presence in South Africa and across Africa, the company ensures each event is matched to the perfect venue, whether it's a corporate function, association meeting, or government event.

WHY CHOOSE HELMSBRISCOE?

HelmsBriscoe's success is built on three key pillars: buying power, collective knowledge, and a client-focused approach.

UNRIVALED BUYING POWER

As the largest client of major hotel brands worldwide, HelmsBriscoe uses its buying power to secure better availability, pricing, and added value for clients. With over 1,200 Associates in 60+ countries, their global reach and local expertise make them a trusted partner for events of any size or industry.

INDUSTRY-LEADING KNOWLEDGE

HelmsBriscoe’s proprietary database, containing over 303,000 venues and invaluable insights, fuels their expert recommendations. Clients benefit from historical rate data, venue reviews, and the collective wisdom of a global network, ensuring informed and tailored event decisions.

CLIENT-CENTRIC APPROACH

HelmsBriscoe represents clients’ best interests by managing the time-consuming tasks of researching, contacting, and negotiating with venues, allowing clients to focus on other event details. They serve all sectors, including corporate, association, and government clients, with full transparency.

LOCAL EXPERTISE, GLOBAL INFLUENCE

With strong ties in South Africa and Africa, HelmsBriscoe combines local expertise with global resources. From urban hubs to serene retreats, their local knowledge ensures every event is special and perfectly matched to its venue.

With HelmsBriscoe, finding the right venue is effortless. Trust their buying power, industry connections, and expertise to make your next event a success. 4

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Leverage our buying power, local expertise, and deep property insights to make your next event a success across Africa and beyond! Discover the Power of Seamless Venue Selection and Procurement , from South Africa to the World!

As the global leader in hotel site selection and event placement since 1992, HelmsBriscoe brings unmatched expertise to your meetings and events. With a footprint in South Africa and across Africa, combined with our global network of 1,200+ Associates, we ensure your event is perfectly matched to the right venue—wherever you need it.

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TRANSPORTATION SOLUTIONS FOR YEAR-END FUNCTIONS

As the year draws to a close, companies begin planning their year-end functions, celebrating the accomplishments of the past 12 months.

Whether it's a grand gala in the heart of Johannesburg, a corporate retreat in the scenic Cape Winelands, or an intimate gathering at a luxury venue in Durban, one critical aspect that can make or break the event is transportation. Ensuring that attendees arrive on time, in style, and get home safely is key to a successful event, making great transportation solutions essential.

LUXURY CHAUFFEUR-DRIVEN SERVICES

For a truly elegant and stress-free arrival, luxury chauffeur-driven services offer the perfect solution. These services not only provide comfort and convenience but also add a touch of sophistication to the event.

EUROPCAR CHAUFFEUR SERVICES

Europcar's Chauffeur Services offer a premium experience that is perfect for year-end functions. Their fleet includes high-end vehicles like the Mercedes-Benz S-Class, BMW 7 Series, and Range Rover.

Each vehicle is driven by a professional chauffeur who is well-versed in local routes and traffic conditions, ensuring a smooth and timely journey. Whether it’s a group of executives arriving at a high-profile event or VIP guests needing discreet transportation, Europcar Chauffeur Services can cater to various needs with style and efficiency.

AVIS CHAUFFEUR DRIVE

Avis Chauffeur Drive is another excellent option for luxury transportation. They offer a selection of top-tier vehicles, including the Jaguar XJ and Audi A8, providing the utmost comfort and class. Avis’s chauffeurs are trained to offer exceptional service, including handling luggage, opening doors, and ensuring the privacy of all passengers. This service is ideal for corporate clients looking to impress their guests right from the moment they leave their doorstep.

JARAT TOURS EXECUTIVE TRANSFERS

For year-end functions that require multiple transfers, Jarat Tours provides a comprehensive solution with their executive transfers service. Jarat Tours offers a range of luxury vehicles, including Mercedes-Benz V-Class and Sprinter minibuses for larger groups. Their drivers are experienced and courteous, making sure that every aspect of the journey is handled with the highest level of professionalism. Whether you need to transport a small group of executives or a larger contingent of staff, Jarat Tours ensures everyone arrives in comfort and style.

FLEXIBILITY & CONVENIENCE FOR ATTENDEES

While luxury chauffeur-driven services offer a premium experience, some attendees may prefer the flexibility of renting their own vehicle. Car rentals provide an excellent solution for

those who want to explore the area before or after the event or simply enjoy the freedom of driving themselves.

FIRST CAR RENTAL’S SHOW & SHINE FLEET

For a unique and stylish arrival, First Car Rental’s Show & Shine Fleet offers a range of eye-catching vehicles, including sports cars like the Ford Mustang and luxury SUVs like the Porsche Cayenne. These vehicles are perfect for attendees who want to make a statement when they arrive at the event. First Car Rental offers flexible rental terms and competitive pricing, making it easy for guests to enjoy the luxury of driving a premium vehicle without breaking the bank.

10FAST FACTS ABOUT EVENT TRANSPORTATION

1. Transportation is a critical aspect of any year-end function, influencing the overall experience for attendees.

2. Luxury chauffeur-driven services provide an elegant and stress-free arrival, adding a touch of sophistication to any event.

3. Europcar Chauffeur Services offers a fleet of high-end vehicles like the Mercedes-Benz S-Class, BMW 7 Series, and Range Rover, driven by professional chauffeurs.

4. Avis Chauffeur Drive features top-tier vehicles such as the Jaguar XJ and Audi A8, with chauffeurs trained to offer exceptional service, including handling luggage and ensuring privacy.

5. Jarat Tours Executive Transfers caters to year-end functions requiring multiple transfers, offering luxury vehicles like Mercedes-Benz V-Class and Sprinter minibuses.

TEMPEST CAR HIRE’S ADVENTURE RENTALS

For year-end functions held in more remote or adventurous locations, Tempest Car Hire offers a range of vehicles that are up to the task. Their Adventure Rentals include rugged 4x4s like the Toyota Hilux and Land Rover Discovery, ideal for off-road driving or exploring South Africa’s scenic routes. Tempest also offers add-ons like GPS navigation and camping gear, making it a great choice for guests who want to combine the event with a weekend getaway.

ZEBRA CAMPER RENTALS

If your year-end function is part of a multi-day retreat or held in a remote location, Zebra Camper Rentals offers a unique solution that combines transportation with accommodation. Their fully equipped, luxury campers are perfect for attendees who want to enjoy the journey as much as the destination. Zebra Campers come with all the amenities needed for a comfortable stay, including a kitchenette, sleeping quarters, and even a bathroom. This option is ideal for events held in nature reserves or scenic locations where traditional hotels may not be available.

ENSURING SEAMLESS GROUP TRANSFERS

For large year-end functions, especially those with a significant number of attendees, coordinating group transportation can be challenging. Shuttle services offer an efficient and reliable way to ensure that everyone arrives together and on time.

SMH CAR HIRE’S EVENT SHUTTLES

SMH Car Hire specialises in providing customised shuttle services for events of all sizes. Whether you need to transport employees from the office to the venue or shuttle guests between different event locations, SMH offers a fleet of luxury minibuses and coaches. Their event shuttles are equipped with modern amenities like air conditioning, Wi-Fi, and comfortable seating, ensuring a pleasant journey for all passengers. SMH Car Hire also provides dedicated event coordinators who work closely with organisers to plan the best routes and schedules.

6. First Car Rental’s Show & Shine Fleet offers eye-catching vehicles, including sports cars like the Ford Mustang and luxury SUVs like the Porsche Cayenne, for a unique and stylish arrival.

7. Tempest Car Hire’s Adventure Rentals includes rugged 4x4s like the Toyota Hilux and Land Rover Discovery, ideal for off-road driving and exploring South Africa’s scenic routes.

8. Zebra Camper Rentals provides fully equipped luxury campers, combining transportation with accommodation, ideal for multi-day retreats or events in remote locations.

9. SMH Car Hire specializes in customised shuttle services for events of all sizes, offering luxury minibuses and coaches equipped with modern amenities like air-conditioning and Wi-Fi.

10. City Logistics offers a luxury shuttle service with Mercedes-Benz Sprinter minibuses and luxury coaches, perfect for transporting VIP guests or large groups in comfort and style.

LUXURY SHUTTLE SERVICE BY CITY LOGISTICS

City Logistics offers a luxury shuttle service that is perfect for high-profile year-end functions. Their fleet includes Mercedes-Benz Sprinter minibuses and luxury coaches, making them ideal for transporting VIP guests or large groups in comfort and style. City Logistics also offers a meet-and-greet service at airports or hotels, adding an extra level of convenience for out-of-town guests. Their professional drivers are trained to provide exceptional service, ensuring that every aspect of the transfer is handled smoothly.

WINELANDS SHUTTLE SERVICE BY GOODFELLAS CHAUFFEUR SERVICES

For year-end functions in the Cape Winelands, Goodfellas Chauffeur Services offers a specialised Winelands Shuttle Service. This service is ideal for transporting guests between wineries, hotels, and event venues in the Stellenbosch and Franschhoek areas. Goodfellas provides luxury minibuses and private cars, ensuring that guests can relax and enjoy the scenic drive between locations. Their chauffeurs are knowledgeable about the local area and can provide insights and recommendations, enhancing the overall experience for attendees.

TIPS FOR ENSURING SEAMLESS TRAVEL EXPERIENCES

While selecting the right transportation options is crucial, additional steps can be taken to ensure that attendees have a seamless and enjoyable travel experience.

CLEAR COMMUNICATION

Clear and timely communication is key to ensuring that attendees are informed about their transportation options and any relevant details. Providing comprehensive information in advance, such as recommended car rental companies, chauffeur services, and shuttle schedules, allows attendees to plan their travel with confidence. Sending reminders and updates as the event date approaches can help guests stay on track and avoid any last-minute confusion.

ON-SITE SUPPORT

Having on-site support staff available to assist with transportation-related inquiries can be invaluable for attendees. Whether it’s helping guests find their shuttle or addressing any issues with car rentals, having a dedicated team on hand ensures that any problems are quickly resolved, allowing guests to focus on the event itself.

CONSIDERING ACCESSIBILITY

Finally, it’s important to consider the accessibility needs of all attendees when planning transportation. Ensuring that shuttles are wheelchair accessible, providing information about accessible parking options, and accommodating special requests can help create an inclusive and welcoming environment for all guests.

Transportation is a critical aspect of any year-end function and getting it right can make a significant difference in the overall experience for attendees. By carefully considering the best transportation options - whether it’s luxury chauffeur-driven services, unique car rentals, or shuttle services - event organisers can ensure that travel is seamless, efficient, and enjoyable for all guests. With the right planning and attention to detail, transportation can enhance the event experience, leaving a lasting impression and ensuring that the year-end function is a resounding success. 4

The Garden Route, a picturesque stretch along South Africa’s southeastern coast, is renowned for its stunning landscapes, diverse ecosystems, and charming towns.

DISCOVER THE GARDEN ROUTE S

panning approximately 300 km from Mossel Bay in the Western Cape to Storms River in the Eastern Cape, the Garden Route offers an unparalleled combination of natural beauty and sophisticated venues, making it an ideal destination for business events and leisure activities alike.

A DESTINATION FOR BUSINESS EVENTS

The Garden Route’s appeal as a business event destination lies not only in its breathtaking scenery but also in its wide range of venues that cater to corporate gatherings, conferences, and team-building activities. Whether you are planning a large conference or an intimate retreat, the Garden Route offers an array of options to suit every need.

FANCOURT

HOTEL AND COUNTRY CLUB ESTATE (GEORGE)

Situated in the heart of the Garden Route, Fancourt is one of South Africa’s premier business and leisure destinations. This luxurious estate offers state-of-the-art conference facilities, including the Montagu Conference Centre, which can accommodate up to 400 delegates. The venue is equipped with modern audiovisual equipment, high-speed Wi-Fi, and offers bespoke catering services, making it ideal for both large conferences and smaller corporate meetings.

In addition to its conference facilities, Fancourt is home to three world-class golf courses, providing the perfect setting for networking and relaxation. The estate also boasts a spa, fine dining restaurants, and various leisure activities, ensuring that delegates can unwind after a day of business.

PEZULA RESORT HOTEL & SPA (KNYSNA)

Nestled on the eastern head of Knysna, Pezula Resort Hotel & Spa is another top venue for business events. The hotel’s conference centre can host up to 140 delegates and is equipped with the latest technology to ensure a seamless experience. Pezula’s luxurious accommodation, combined with its serene surroundings, creates an atmosphere of tranquillity and focus, perfect for corporate retreats or executive meetings. Beyond its conference facilities, Pezula offers a range of team-building activities, including guided hikes, archery, and canoeing on the Knysna Lagoon. The resort’s award-winning spa and championship golf course add to the allure, making it a comprehensive destination for both work and leisure.

THE VIEWS BOUTIQUE HOTEL & SPA (WILDERNESS)

For those seeking a more intimate venue, The Views Boutique Hotel & Spa in Wilderness offers an exquisite setting for smaller business events. With panoramic views of the Indian Ocean, this boutique hotel provides a tranquil environment that is conducive to creative thinking and strategic-planning. The hotel’s conference room, which accommodates up to 20 delegates, is perfect for board meetings or executive retreats.

The Views’ spa, with its range of holistic treatments, and the nearby Wilderness National Park, offer opportunities for relaxation and team-building, making it an ideal choice for those looking to combine business with wellness.

ATTRACTIONS AND UNIQUE EXPERIENCES

Beyond its top-notch venues, the Garden Route is famed for its attractions and unique experiences that can enhance any business event. From pristine beaches to lush forests, the region offers a plethora of activities that cater to diverse interests, ensuring that delegates have an unforgettable experience.

KNYSNA HEADS AND KNYSNA LAGOON

One of the most iconic landmarks on the Garden Route is the Knysna Heads, two towering cliffs that guard the entrance to the Knysna Lagoon. A boat trip through the lagoon offers breathtaking views of the heads and the surrounding coastline. Delegates can enjoy a leisurely cruise, complete with local oysters and champagne, providing a unique and memorable experience that is perfect for team-building or post-conference relaxation.

TSITSIKAMMA NATIONAL

PARK

For the adventurous, Tsitsikamma National Park offers an array of outdoor activities that are sure to thrill. Known as the "Garden of the Garden Route", Tsitsikamma is a lush, forested area that stretches along the coast and is home to a variety of wildlife and plant species. Activities include hiking the famous Otter Trail, canopy tours, and bungee jumping from the Bloukrans Bridge, the highest commercial bungee jump in the world. These adrenaline-pumping experiences are perfect for team-building and fostering camaraderie among delegates.

PLETTENBERG BAY

Plettenberg Bay, or "Plett" as it is affectionately known, is a jewel of the Garden Route. With its golden beaches, azure waters, and vibrant town centre, Plett offers a blend of natural beauty and modern amenities. Delegates can indulge in activities such as whale-watching, horseback riding on the beach, or visiting the Robberg Nature Reserve. For those interested in wildlife, a visit to the nearby Monkeyland Primate

Sanctuary or the Birds of Eden aviary provides an opportunity to see a variety of species in a natural setting.

WINE TASTING ALONG THE GARDEN ROUTE

While the Cape Winelands are often the first to come to mind for wine enthusiasts, the Garden Route is home to some exceptional wine estates that offer unique tasting experiences. Bramon Wine Estate, located near Plettenberg Bay, is known for its award-winning Sauvignon Blanc and MCC. A wine-tasting session at Bramon, set against the backdrop of the Tsitsikamma Mountains, offers a sophisticated and relaxing activity for delegates.

Another notable wine estate is Jakkalsvlei, situated inland from Mossel Bay. This family-owned estate produces a range of wines, from crisp whites to robust reds, and offers tastings paired with gourmet platters. A visit to Jakkalsvlei can be a delightful addition to any business event itinerary, allowing delegates to unwind and savour the flavours of the Garden Route.

WILDERNESS NATIONAL PARK

Wilderness National Park, part of the Garden Route National Park, is a haven for nature lovers. The park’s network of rivers, lakes, and

Key Takeaways

forests provides a serene setting for canoeing, bird-watching, and hiking. The Kingfisher Trail, a popular hiking route, takes visitors through indigenous forests and along the Touw River, offering a peaceful retreat from the bustle of business. For those looking to incorporate wellness into their event, Wilderness National Park offers the perfect environment for activities such as yoga, meditation, or simply enjoying the tranquillity of nature. The Garden Route is more than just a scenic destination; it is a place where business and leisure converge to create truly memorable experiences. With its world-class venues, diverse attractions, and unique activities, the Garden Route offers the perfect setting for any business event. Whether you’re planning a large conference, a corporate retreat, or an intimate board meeting, the Garden Route provides the ideal backdrop for success, blending the beauty of nature with the sophistication of modern amenities. For those seeking to combine work with pleasure, the Garden Route stands out as a destination that offers not only the facilities needed for productive business engagements but also the experiences that make those engagements unforgettable. Discover the Garden Route, where every event becomes an extraordinary journey.

1. The Garden Route is an ideal destination for business events and leisure activities, offering a unique blend of natural beauty and sophisticated venues.

2. Top venues like Fancourt Hotel and Country Club Estate, Pezula Resort Hotel & Spa, and The Views Boutique Hotel & Spa provide state-of-the-art facilities for conferences, retreats, and corporate meetings.

3. The Garden Route is home to iconic attractions like Knysna Heads, Tsitsikamma National Park, and Plettenberg Bay, which offer a range of activities perfect for team-building and post-conference relaxation.

4. Unique experiences such as wine tasting at Bramon Wine Estate and Jakkalsvlei, as well as exploring Wilderness National Park, add value to any business event itinerary.

5. The Garden Route seamlessly blends work and leisure, making it an exceptional choice for those looking to combine productive business engagements with unforgettable experiences. 4

THE POWER OF BUSINESS EVENTS

Business events are a crucial driver of economic growth, extending their impact far beyond the immediate benefits to the companies and individuals who participate in them.

These events - ranging from conferences and exhibitions to trade shows and corporate meetings - serve as powerful catalysts for local economies. In South Africa, business events play a significant role in boosting tourism, creating jobs, and fostering business growth, contributing to the broader economic landscape.

BOOSTING

TOURISM AND HOSPITALITY

One of the most immediate and visible impacts of business events in South Africa is the boost they provide to the tourism and hospitality sectors. When a city hosts a major conference or trade show, it attracts attendees from across the country and often from around the world. These visitors require accommodation, food, and transport, directly benefiting local hotels, restaurants, and transport services.

For example, Meetings Africa is a key event on the continent's business tourism calendar. It brings together buyers and exhibitors from across the globe, promoting Africa as a premier business events destination. The economic impact of this event on Johannesburg is substantial, with local hotels, restaurants, and transport services experiencing significant boosts in revenue during the event. The success of Meetings Africa highlights the potential of business events to attract international visitors and generate substantial economic benefits for the host city.Another notable example is Africa’s Travel Indaba. As one of the largest tourism marketing events on the African calendar, the Indaba attracts thousands of delegates, including

international buyers and media. The event not only showcases South Africa’s tourism products but also generates significant economic activity in Durban. In 2019, Africa’s Travel Indaba contributed over R100 million to Durban’s economy, with local businesses benefiting from the influx of visitors.

CREATING JOBS AND SUPPORTING LOCAL BUSINESSES

Business events also play a crucial role in job creation across South Africa. The planning, organisation, and execution of large-scale events require a workforce that includes event planners, marketers, caterers, transport providers, and venue staff. Additionally, the influx of visitors creates temporary demand for additional staff in hotels, restaurants, and retail establishments. In South Africa, the events industry supports thousands of jobs, particularly in major cities like Johannesburg, Cape Town, and Durban.

The Cape Town International Convention Centre (CTICC), for instance, is a major employer in the Western Cape. Hosting numerous conferences, exhibitions, and trade shows throughout the year, the CTICC provides direct employment to hundreds of people and supports thousands of additional jobs in the local economy. The centre’s events generate significant revenue for local suppliers, from caterers to technology providers, demonstrating the importance of business events in sustaining local businesses.

The Durban International Convention Centre (Durban ICC) is another key player in South Africa’s business events industry. Recognised as

DID YOU KNOW?

Africa’s Travel Indaba contributed over R100 million to the local economy in 2019, showcasing the economic impact of business events in South Africa.

DID YOU KNOW?

The Durban International Convention Centre (ICC) contributes an estimated R6.3 billion annually to the local economy, highlighting its role as a major economic driver.

DID YOU KNOW?

Business events like the Mining Indaba in Cape Town facilitate billions of rands in investment deals each year, significantly boosting South Africa’s mining sector and overall economic growth.

one of the top convention centres in Africa, the Durban ICC hosts events that create jobs and stimulate the local economy. The centre’s impact is not limited to job creation; it also supports local businesses by sourcing goods and services from the surrounding community. The Durban ICC’s contribution to the local economy is estimated at R6.3 billion annually, underscoring the economic power of business events.

FOSTERING BUSINESS GROWTH AND INNOVATION

Beyond the immediate economic benefits, business events in South Africa are instrumental in fostering long-term business growth and innovation. These events provide a platform for companies to showcase their products and services, engage with potential clients, and forge new partnerships. The networking opportunities offered by business events can lead to collaborations that drive innovation and open up new markets.

The annual Mining Indaba, held in Cape Town, is a prime example of how business events can stimulate industry growth. As the world’s largest mining investment conference, the Mining Indaba attracts thousands of delegates from across the globe, including investors, government officials, and industry leaders. The event facilitates billions of rands in investment deals each year, providing a significant boost to South Africa’s mining sector. The Mining Indaba also creates opportunities for local businesses to connect with international partners, driving growth and innovation in the industry.The power of business events to drive economic growth in South Africa cannot be overstated. From boosting tourism and hospitality to creating jobs and fostering business growth, these events play a pivotal role in local and national economies.

As South Africa continues to navigate economic challenges, the strategic use of business events could be a key driver of recovery and growth. By continuing to invest in and promote business events, local economies can harness their power to generate income, create jobs, and stimulate innovation, ensuring a prosperous future for all.

How SANCB turned potential challenges into success for the Grassland Society’s 59th Annual Congress

The South Africa National Convention Bureau (SANCB) is a pivotal force in the Meetings, Incentives, Conferences and Events (MICE) industry, with a reputation for supporting significant events across the country.

The SANCB's Bid Support Programme has been instrumental in helping organisations host successful events. The programme aims to empower the local association sector in South Africa by enabling it to host national meetings regularly and create opportunities for future regional and international conference bids.

The project focuses on several key areas: expanding the regional spread by assisting national associations in hosting meetings and conferences in Villages, Townships and Dorpies (VTSDs) across the country, building bidding capacity through a comprehensive support programme, and developing infrastructure in these regions to support such events. Additionally, it seeks to promote tourism by offering pre- and post-tour packages marketed by local SMMEs, and it incentivises the procurement of conferencing goods and services from local providers, thereby fostering domestic economic growth. The 59th Annual Congress of the Grassland Society of Southern Africa (GSSA) is a prime example of this support in action.

THE GRASSLAND SOCIETY OF SOUTHERN AFRICA'S STORY

The GSSA supports the agricultural and conservation economy of the country, assisting to facilitate the growth of these sectors and hence export potential to other African countries. It is one of the oldest and most respected professional societies in South Africa, with a focus on rangeland management, rangeland ecology as well as conservation. Established nearly 60 years ago, the GSSA plays a vital role in bringing together scientists, researchers, policymakers, and practitioners dedicated to the study and preservation of grasslands and rangelands.

THE SANCB’S ROLE IN SUPPORTING THE 59TH ANNUAL CONGRESS

The SANCB’s Bid Support Programme played a crucial role in the success of the 59th Annual Congress of the GSSA, held at Gariep Dam – A Forever Resort - located in the Free State's small town. This location choice aligns with the SANCB's commitment to encouraging National

Associations to host their meetings in VTSDs, promoting regional spread. The programme’s support was instrumental, providing both financial and logistical assistance, which helped attract 87 delegates, including three international attendees, thereby contributing to the local economy. The congress included a Research Skills Workshop on 22 July 2024, attended by 42 participants, and covered key themes such as responsible AI usage in research, climate change, biodiversity, and fire ecology. This event not only advanced the GSSA's objectives but also had a positive economic impact on the Free State’s Gariep Dam area.

SANBC SUPPORT

One of the primary forms of support provided by the SANCB was financial assistance. As the GSSA’s annual congress is a hybrid event the costs associated with ensuring a high-quality experience can be substantial. The SANCB's funding was crucial in covering these expenses. This financial support was especially important in a year when many regular delegates, particularly

from government departments, were unable to attend owing to budget constraints. The SANCB’s funding helped to mitigate these financial challenges, ensuring that the congress could proceed without compromising on quality. The bid support was spent on conferencing, including catering and audio-visual services. The support also allowed student delegates to attend the conference.

There are opportunities to establish research partnerships with other African countries and beyond, with associated future travel. It also stimulates a desire among delegates to travel to South Africa to see projects and initiatives that they have heard about during the conference, or because of an enhanced knowledge about our diversity and the beauty of our ecosystems. The conference is an opportunity to showcase South African science and thereby enhancing the reputation of South Africa as a leader on both a continental and international level in terms of agriculture and conservation.

LOGISTICAL SUPPORT AND VENUE COORDINATION

In addition to financial aid, the SANCB provided logistical support that was instrumental in the smooth organisation of the event. Typically, the SANCB works closely with event organisers to secure appropriate venues and assists with local arrangements through its connections with provincial convention bureaus. The conference highlighted several key themes, emphasising

the interdisciplinary approach to managing and preserving rangeland ecosystems. A major focus was on fire ecology and management, particularly the role of fire in arid savannas like the Kalahari, its impact on vegetation and wildlife, and the use of prescribed fire to enhance livestock production.

The effects of climate change on rangelands, especially in arid regions, were also central, with discussions on how these changes impact vegetation, carbon sequestration, and overall ecosystem health. Biodiversity and conservation were addressed with a focus on managing invasive species and understanding their water consumption, which is crucial in South Africa's water-scarce environment.

The conference also delved into grazing management, specifically the importance of understanding stocking intensity versus density, and how these concepts affect forage availability and animal performance.

Technological advancements in ecology, such as remote sensing, were highlighted as essential tools for monitoring and managing vegetation in challenging areas like the Karoo. Furthermore, the integration of ecological research into practical management strategies was discussed, considering the economic and traditional factors that influence the application of scientific knowledge.

Finally, water use by invasive species was explored, with research emphasising the importance of remote sensing tools in

informing policy and management decisions. These themes underscore the critical intersections of ecology, climate change, fire management, and technology in addressing the challenges faced by rangeland ecosystems.

The 59th Annual Congress of the Grassland Society of Southern Africa stands as a testament to the critical role that the South Africa National Convention Bureau plays in supporting the MICE industry. Through its Bid Support Programme, the SANCB provided essential financial and logistical assistance that enabled the GSSA to overcome challenges and deliver a successful and impactful event. It is vital to secure early and effective collaboration with the SANCB to harness the benefits of its support fully, ensuring that future events can continue to thrive in an increasingly competitive and dynamic environment. As the GSSA looks ahead to its 60th anniversary and beyond, the lessons learned from this experience will undoubtedly inform and strengthen its approach to hosting high-calibre events.

BROADENING HORIZONS: SANCB’s Support Strengthens Agricultural Engineering Across South Africa

The South African Institute of Agricultural Engineers (SAIAE NPC) hosted a highly successful Biennial Symposium and Continuing Professional Development (CPD) Event in Tzaneen, Limpopo. With over 100 delegates in attendance, the event exceeded expectations, thanks to the vital support of the South Africa National Convention Bureau (SANCB), which helped elevate the symposium's impact and foster international collaboration in the field of agricultural engineering.

The Biennial Symposium and CPD Event, held from 21 to 23 September 2022 at the Fairview Hotel and Spa in Tzaneen, was a significant milestone for the South African Institute of Agricultural Engineers (SAIAE NPC). Located in Limpopo, Tzaneen is known for its lush landscapes, tropical fruit farms, and proximity to natural attractions like the Magoebaskloof Mountains and the Modjadji Cycad Reserve, making it an ideal setting for discussing sustainable agricultural practices. The event underscored the dynamic agricultural engineering community in South Africa while highlighting the pivotal role of SANCB’s Villages, Towns and Small Dorpies (VTSD) Project in facilitating this success. SANCB, a division of South African Tourism, plays a critical role in promoting the country as a premier destination

for business events, providing essential support to elevate local events like this to international standards.

THE SANCB'S VILLAGES, TOWNS AND SMALL DORPIES PROJECT: A KEY TO SUCCESS

The SANCB’s Villages, Towns, and Small Dorpies (VTSD) Project aims to support local associations in hosting successful events that create business opportunities. This initiative is focused on bringing the economic benefits of business events to smaller towns and rural areas across South Africa. By supporting events in regions like Tzaneen, the SANCB ensures that these areas also benefit from delegate spending, tourism, and event-driven economic activities. The VTSD Project encourages the development of local infrastructure and services, contributing

to sustainable growth in communities that are often overlooked in the business events sector.The programme provides financial and logistical support, as well as promotional and marketing assistance, to help associations elevate the quality and impact of their events.

For the SAIAE NPC's Biennial Symposium, this support was indispensable in attracting high-profile attendees, including the President of the International Commission of Agricultural and Biosystems Engineering (CIGR), and representatives from local and national governments. By leveraging the resources and expertise of the SANCB, the SAIAE NPC was able to ensure that its symposium was a world-class event, fostering an environment of collaboration, knowledge sharing, and professional development. The SANCB's

involvement helped raise the event's profile, making it an attractive platform for local and international delegates, speakers, and sponsors.

AMPLIFYING THE IMPACT: HOW SANCB SUPPORTED THE SYMPOSIUM

The SANCB's support for the symposium went beyond financial contributions. As the national body responsible for promoting South Africa as a premier destination for business events, the SANCB provided extensive marketing and promotional assistance. This included promoting the event to international audiences, helping to attract delegates from across the globe, and positioning South Africa as a hub for agricultural engineering expertise.

The SANCB's involvement was also pivotal in securing high-profile speakers and participants.

The presence of the CIGR President added a layer of prestige to the event, enhancing its reputation on the global stage. Additionally, SANCB's backing enabled the SAIAE NPC to offer a diverse range of sessions, workshops, and networking opportunities, creating a rich and engaging experience for all attendees.

KEY ACHIEVEMENTS AND HIGHLIGHTS OF THE EVENT

Thanks to the SANCB’s support, the symposium exceeded expectations with a total attendance of 102 delegates, 27% higher than initially anticipated. The event facilitated meaningful discussions on pressing issues such as sustainable agricultural practices, climate change, food security, and policy development.

Government representatives from both local and national levels participated in these dialogues, highlighting the importance of aligning agricultural engineering efforts with broader national objectives.

In addition to the diverse range of presentations, the symposium featured several well-attended workshops that provided delegates with the opportunity to earn CPD points. These workshops, designed to meet the continuing professional development needs of agricultural engineers, were both informative and interactive, allowing participants to engage with content and apply new knowledge to their practice.

COLLABORATION AT THE HEART OF SUCCESS

The collaboration between the SANCB and SAIAE NPC exemplifies the importance of partnership in achieving successful outcomes for national associations. The SANCB's backing enabled the SAIAE NPC to host a world-class symposium that not only advanced the field of agricultural engineering but also promoted South Africa as a leading destination for international conferences and events.

The support provided by the SANCB underscores the organisation's commitment to enhancing the global competitiveness of South Africa’s business events sector. Through its Villages, Towns and Small Dorpies Project, the SANCB continues to provide the resources, expertise, and promotional support needed to help local associations succeed and grow.

LOOKING TO THE FUTURE

Buoyed by the success of the 2022 symposium, SAIAE NPC is already planning the next Biennial Symposium and CPD Event. The organisation is dedicated to working with SANCB to further elevate the event’s profile, attract more delegates, and enrich the platform for knowledge exchange, professional development, and networking. With SANCB's ongoing support, SAIAE NPC aims to cement its role as a leading voice in agricultural engineering, promoting innovation, sustainability, and collaboration locally and globally.

INSIGHTS FROM THABO MAVUNDZA

Thabo Mavundza, President of the South African Institute of Agricultural Engineers, recently shared insights on the impact of support from SA Tourism and the SANBC for their biannual symposium. The event, held in Limpopo, South Africa, aimed to highlight the significance of agricultural engineering and the role of women in this field.

SANCB's involvement was crucial in expanding the event's reach both locally and internationally. “Their funding and facilitation efforts were invaluable,” Mavundza said. “They connected us with relevant government departments and helped increase awareness, drawing interest from both South Africa and abroad.”

The symposium saw participation from various countries, including the UK, Kenya, Tanzania, Malawi, and Zimbabwe, with notable speakers contributing to the discussions. It also hosted the president of the International Commission of Agricultural and Biosystems Engineering (CIGR), marking a significant milestone for the event.

The theme, "The Rise of Engineers in Agriculture," featured a special focus on women's contributions, with numerous female speakers showcasing their work. Mavundza emphasized that this focus was a key success for the conference, aligning with their broader mission of promoting diversity in the field. Looking ahead, the organisers have ambitious plans to expand their reach beyond Southern Africa. With continued support from SANCB and a new partnership with the Pan African Society of Agricultural Engineers, the next conference will feature prominent speakers from the American Society of Agricultural and Biological Engineers, further enhancing its international profile. “Our goal is to make agricultural engineering fashionable globally, especially in Africa,” Mavundza concluded, hinting at exciting developments on the horizon for future conferences.

The 2022 Biennial Symposium and CPD Event, orchestrated by the South African Institute of Agricultural Engineers, was a resounding success, significantly aided by the South Africa National Convention Bureau. Through its Villages, Towns, and Small Dorpies (VTSD) Project, SANCB provided crucial resources, promotional support, and expertise, lifting the event to new heights and fostering international collaboration, advancing professional development, and promoting South Africa as a leading business events destination. 4

AFRICA’S PREMIER LODGES FOR BUSINESS AND LEISURE

Africa, a continent renowned for its rich diversity, breathtaking landscapes, and vibrant cultures, is increasingly becoming a destination of choice for discerning travellers who seek a blend of luxury and adventure.

Among the gems that Africa has to offer are its premier lodges, which have evolved from simple safari accommodations to world-class retreats that cater to both business and leisure travellers. These lodges combine the allure of the wild with the sophistication of modern amenities, providing an unparalleled experience for those who seek the best of both worlds.

THE RISE OF LUXURY LODGES IN AFRICA

In recent years, there has been a significant shift in the African hospitality industry, with luxury lodges becoming more than just a place to stay. They have transformed into destinations in their own right, offering an immersive experience that blends the natural beauty of Africa with the comforts of modern luxury. This evolution has been driven by an increasing demand from both

international and domestic travellers who seek a more exclusive and personalised travel experience.

Luxury lodges in Africa are characterised by their attention to detail, exceptional service, and a commitment to sustainability. Many of these lodges are located in remote and pristine areas, providing guests with an intimate connection to nature while ensuring that their impact on the environment is minimised. For business travellers, these lodges offer state-of-the-art facilities that enable them to conduct their work in a serene and inspiring environment.

THE PINNACLE OF LUXURY AND COMFORT

South Africa stands out as a leader in the luxury lodge sector, offering some of the most prestigious accommodations on the continent. From the rugged beauty of the Kruger National

Park to the stunning landscapes of the Western Cape, South Africa’s lodges are designed to cater to the diverse needs of travellers, providing the perfect blend of luxury and wilderness.

SINGITA SABI SAND – KRUGER NATIONAL PARK

Located in the heart of the Kruger National Park, Singita Sabi Sand is a prime example of luxury in the African bush. This private game reserve is renowned for its exceptional wildlife-viewing opportunities, with frequent sightings of the Big Five. The lodge itself is a haven of comfort, offering elegant suites that are designed to blend seamlessly with the natural surroundings. For business travellers, Singita Sabi Sand offers a unique proposition. The lodge is equipped with all the necessary amenities to facilitate work, including high-speed internet, meeting spaces, and private workstations. The tranquil

environment also provides an ideal setting for corporate retreats and team-building exercises, allowing teams to connect and strategize in a setting that is both inspiring and relaxing.

ROYAL MALEWANE – THORNYBUSH PRIVATE GAME RESERVE

Another jewel in South Africa’s crown is Royal Malewane, situated in the Thornybush Private Game Reserve adjacent to the Kruger National Park. Royal Malewane is the epitome of colonial elegance, offering opulent suites and world-class service that cater to the most discerning of guests. The lodge is renowned for its exceptional guiding team, which includes some of the most experienced rangers and trackers in Africa. Business travellers will find Royal Malewane to be an ideal location for a productive yet relaxing stay. The lodge offers a range of facilities, including conference rooms and private dining areas, that are perfect for business meetings and events. Additionally, the lodge’s spa and wellness centre provides the ultimate in relaxation, allowing guests to unwind after a day of work or safari activities.

AFRICA’S PREMIER LODGES

While South Africa is home to some of the most luxurious lodges on the continent, there are numerous other destinations across Africa that offer exceptional accommodation for both business and leisure travellers. From the savannahs of Kenya to the deserts of Namibia, Africa’s luxury lodges are as diverse as the landscapes they inhabit.

GIRAFFE MANOR – NAIROBI, KENYA

One of the most iconic lodges in Africa, Giraffe Manor in Nairobi, Kenya, offers a unique experience that is unlike any other. This boutique hotel is set on 12 acres of private land within 140 acres of indigenous forest and is famous for its resident herd of Rothschild giraffes that frequently visit the lodge. Guests can enjoy the extraordinary experience of having breakfast with these gentle giants, creating memories that will last a lifetime.

For business travellers, Giraffe Manor offers a serene and secluded environment that is perfect for work. The lodge provides all the necessary business amenities, including Wi-Fi, meeting rooms, and a business centre. Its proximity to Nairobi’s central business district also makes it a convenient choice for those who need to balance work with leisure during their stay in Kenya.

ONGUMA THE FORT – ETOSHA NATIONAL PARK, NAMIBIA

Onguma The Fort, located on the eastern side of Etosha National Park in Namibia, is a stunning lodge that offers a unique blend of luxury and rugged beauty. The lodge is built in the style of a Moroccan fort, with towering walls and dramatic views of the surrounding landscape. Guests can enjoy the thrill of a safari while staying in one of the lodge’s luxurious suites, each of which offers a private deck with panoramic views.

For those travelling on business, Onguma The Fort provides a peaceful and inspiring environment that is conducive to productivity. The lodge offers a range of business facilities, including conference rooms and high-speed internet, allowing guests to stay connected while enjoying the tranquillity of the Namibian wilderness.

SUSTAINABILITY AND BEST PRACTICES IN LUXURY LODGES

One of the key trends in the luxury lodge sector is the growing emphasis on sustainability. As more travellers become conscious of their environmental impact, luxury lodges across Africa are adopting best practices to ensure that they operate in a manner that is both responsible and sustainable.

CONSERVATION AND COMMUNITY ENGAGEMENT

Many of Africa’s luxury lodges are located in or near protected areas, and they play a crucial role in conservation efforts. Lodges like Singita Sabi Sand and Royal Malewane are actively involved in wildlife conservation programmes, helping

to protect endangered species and preserve their natural habitats. Additionally, these lodges often engage with local communities, providing employment opportunities and supporting local businesses.

For business travellers, staying at a lodge that prioritises sustainability can be a significant factor in choosing their accommodation. Companies are increasingly looking to align their corporate travel policies with their sustainability goals, and staying at an eco-friendly lodge allows them to do so.

ECO-FRIENDLY ARCHITECTURE AND OPERATIONS

Another aspect of sustainability in luxury lodges is the use of eco-friendly architecture and operations. Many lodges are designed to minimise their environmental footprint, using sustainable materials and energy-efficient technologies. For example, lodges like Onguma The Fort are built with natural materials that blend into the surrounding environment, reducing their impact on the landscape. In terms of operations, luxury lodges are adopting practices such as water conservation, waste reduction, and the use of renewable energy sources. These efforts not only help to protect the environment but also enhance the guest experience by creating a more authentic and harmonious connection with nature.

UNIQUE OFFERINGS AND GUEST EXPERIENCES

What sets Africa’s luxury lodges apart is their ability to offer unique and personalised experiences that cater to the individual needs of their guests. Whether it’s a private safari, a bespoke dining experience, or a wellness retreat, these lodges go above and beyond to ensure that every guest has a memorable stay.

PRIVATE

SAFARIS AND BESPOKE EXPERIENCES

One of the most sought-after experiences at luxury lodges is the private safari. Unlike standard game drives, private safaris allow guests to explore the wilderness at their own

pace, with a dedicated guide and vehicle. This level of personalisation ensures that guests can enjoy a more intimate and immersive experience, tailored to their specific interests.

In addition to private safaris, many lodges offer bespoke experiences that are designed to cater to the unique preferences of their guests. For example, at Royal Malewane, guests can enjoy a private dinner in the bush, complete with a gourmet meal and a personalised menu. These exclusive offerings are what make luxury lodges in Africa truly exceptional.

WELLNESS AND RELAXATION

For travellers who seek relaxation and rejuvenation, Africa’s luxury lodges offer world-class wellness facilities that rival those of top international resorts. From spa treatments using locally sourced ingredients to yoga sessions overlooking the savannah, these lodges provide the ultimate in relaxation and well-being.

For example, Singita Sabi Sand offers a holistic wellness programme that includes yoga, meditation, and spa treatments, all designed to help guests unwind and reconnect with nature. This focus on wellness is particularly appealing to business travellers, who often seek to balance the demands of work with the need for relaxation and self-care. Africa’s premier lodges offer an unparalleled blend of luxury, comfort, and adventure, making them the perfect choice for both business and leisure travellers. With their exceptional facilities, personalised service, and commitment to sustainability, these lodges provide an experience that is truly unique. Whether you’re looking to conduct business in a serene and inspiring environment, or simply want to unwind and immerse yourself in the beauty of Africa, these lodges offer the best of both worlds. As the demand for luxury travel continues to grow, Africa’s lodges are well-positioned to attract high-end travellers who seek a truly unforgettable experience. 4

UNLEASH THE ADVENTURE

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Let the adventure begin at Dakota Where Fun Never Ends!

Adventure and team-building activities for businesses

While traditional team-building exercises have their place, adventure-based activities offer a dynamic and exhilarating way to strengthen team bonds.

South Africa, with its diverse landscapes and rich culture, provides the perfect backdrop for a wide range of adventure and team-building activities. This article explores some of the most unique experiences available, including zip-lining, rafting, and escape rooms, and offers best practices for ensuring these activities are both enjoyable and effective.

THE IMPORTANCE OF ADVENTURE-BASED TEAM-BUILDING

Adventure-based team-building activities offer more than just a break from the office routine; they challenge employees to step out of their comfort zones, think creatively, and work together under pressure. These activities often require physical effort, strategic thinking, and problem-solving skills, all of which are essential for a successful team. The shared experience of overcoming challenges and achieving goals together helps to build trust, improve communication, and foster a sense of camaraderie among team members.

SOARING TO NEW HEIGHTS

Zip-lining is one of the most thrilling adventure activities available, and it’s perfect for team-building. In South Africa, there are several outstanding locations where businesses can take their teams for an unforgettable experience.

In today’s fast-paced business environment, the importance of a cohesive and motivated team cannot be overstated. Team-building activities are crucial for fostering collaboration, enhancing communication, and boosting employee morale.

TSITSIKAMMA CANOPY TOUR

Located in the lush Tsitsikamma National Park along the Garden Route, the Tsitsikamma Canopy Tour is a world-renowned zip-lining experience. Participants glide from one platform to another, suspended high above the forest floor, with spectacular views of the surrounding indigenous forest. This activity not only provides an adrenaline rush but also encourages teamwork as participants cheer each other on and work together to navigate the course.

MAGALIESBERG CANOPY TOUR

Another excellent zip-lining destination is the Magaliesberg Canopy Tour, situated in one of the oldest mountain ranges in the world, just an hour from Johannesburg and Pretoria. This tour takes participants on a thrilling journey through the Ysterhout Kloof, with ten platforms connected by zip lines of varying lengths. The Magaliesberg Canopy Tour is ideal for team-building, as it fosters trust and collaboration while allowing team members to enjoy the breathtaking natural beauty of the area.

NAVIGATING TEAMWORK THROUGH RAPIDS

Rafting is another exhilarating adventure activity that is well-suited for team-building. South Africa’s rivers offer a range of rafting experiences, from gentle floats to challenging white-water rapids, providing the perfect environment for teams to work together in a high-energy setting.

THE VAAL RIVER, PARYS

The Vaal River near Parys, just an hour from Johannesburg, is a popular destination for rafting. The river offers a mix of calm waters and moderate rapids, making it suitable for teams with varying levels of experience. Rafting on the Vaal requires participants to paddle in unison, communicate effectively, and navigate obstacles together, all of which are crucial skills in the workplace.

THE ORANGE RIVER, NORTHERN CAPE

For a more intense rafting experience, the Orange River in the Northern Cape offers multi-day rafting trips through stunning desert

landscapes. This adventure challenges teams to work together over several days, navigating rapids, setting up camp, and cooking meals together. The shared experience of overcoming the river’s challenges and spending time together in the wilderness can create deep bonds among team members.

PROBLEM-SOLVING UNDER PRESSURE

Escape rooms have become increasingly popular as team-building activities owing to their focus on problem-solving, communication, and collaboration. In South Africa, there are several escape room venues that offer themed challenges designed to test a team’s ability to work together under pressure.

HINTHUNT, CAPE TOWN AND JOHANNESBURG

HintHunt is one of South Africa’s leading escape room providers, with locations in both Cape Town and Johannesburg. Their rooms are designed around various themes, such as crime scenes, pirate ships, and ancient temples, where teams must solve puzzles and find clues to escape within a set time limit. This activity requires participants to think critically, communicate effectively, and collaborate closely, making it an excellent choice for team-building.

ESCAPE ROOM SA, DURBAN

Escape Room SA in Durban offers a range of immersive experiences, from solving mysteries in a haunted house to escaping from a maximum-security prison. These challenges are designed to test a team’s ability to think on their feet and make quick decisions under pressure. The time constraint adds an element of urgency, pushing teams to work together efficiently and effectively.

BUILDING ENDURANCE AND RESILIENCE

For teams that prefer a more grounded experience, hiking and outdoor adventures provide an excellent opportunity for team-building while enjoying South Africa’s natural beauty. These activities focus on endurance, resilience, and teamwork, as participants navigate trails and overcome physical challenges together.

DRAKENSBERG MOUNTAINS, KWAZULU-NATAL

The Drakensberg Mountains, a UNESCO World Heritage site, offer a range of hiking trails that cater to different fitness levels. Whether it’s a day hike to see the famous Amphitheatre or a multi-day trek along the Giants Cup Trail, hiking in the Drakensberg provides teams with an opportunity to bond while tackling physical challenges and enjoying some of the most stunning scenery in South Africa.

CEDERBERG WILDERNESS AREA, WESTERN CAPE

The Cederberg Wilderness Area is an excellent destination for hiking and outdoor adventures. Known for its dramatic rock formations and ancient San rock art, the Cederberg offers a range of trails that vary in difficulty. A team-building hike can include rock climbing, abseiling, and cave exploration, all requiring trust and cooperation.

Adventure-based team-building activities enhance cohesion, communication, and morale. South Africa’s diverse landscapes offer ideal settings, from zip-lining through forests to solving puzzles in escape rooms. By aligning activities with team objectives, businesses can create stronger, more resilient teams ready to tackle any challenge. 4

BEST PRACTICE TIPS

1To maximise the benefits of a zip-lining team-building activity, it’s essential to encourage a supportive atmosphere where team members motivate and look out for one another. Facilitators can organise activities that require teamwork, such as time trials or challenges that involve carrying objects from one platform to another, to enhance the collaborative experience.

2Rafting activities should include a thorough safety briefing and training session to ensure that all team members are comfortable with the equipment and understand the importance of teamwork on the water. Facilitators should also plan for debriefing sessions after the activity, where teams can reflect on their experiences, discuss what they learned about collaboration and communication, and how these lessons can be applied in the workplace.

3To get the most out of an escape room activity, facilitators should encourage teams to assign roles based on individual strengths, such as leadership, problem-solving, or communication. After completing the challenge, a debriefing session can help teams reflect on their performance, discuss how they handled the pressure, and identify areas for improvement.

4To ensure a successful outdoor adventure, it’s important to plan hikes that are suitable for all fitness levels within the team. Facilitators should encourage a supportive atmosphere where team members help each other along the trail, ensuring that no one is left behind.

5Incorporating team-building exercises, such as trust falls or problem-solving challenges along the way, can enhance the experience and reinforce the importance of collaboration.

READ + CLICK + EARN CPD points

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If that’s you, after reading this issue, please head on over to theplannerguru.co.za and click on the ‘EARN CPD POINTS’ tab to take a short survey and earn one CPD credit.

For information on event management designations, visit sacia.org.za/event_management.

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NAVIGATING THE FUTURE OF HOSPITALITY

The hospitality industry is at a crossroads, undergoing a rapid transformation driven by the integration of new technologies, a growing focus on sustainability, and the need to adapt to an increasingly complex risk environment.

Arecent think tank hosted by Dream Hotels at The Maslow Hotel in Johannesburg brought together industry leaders to discuss these challenges and explore the future of hospitality. These insights underscore the importance of balancing innovation with practical considerations, ensuring that the industry remains resilient and competitive in a rapidly changing world.

EMBRACING TECHNOLOGY IN HOSPITALITY

The adoption of advanced technologies such as artificial intelligence (AI), cloud-based systems, and data analytics is reshaping the hospitality industry. However, this technological evolution is not without its challenges. One of the primary concerns for hoteliers is managing the costs associated with these new technologies. The

implementation and maintenance of advanced systems can be expensive, particularly for smaller operators or those managing older properties that require significant upgrades to accommodate new infrastructure. Retrofitting existing buildings to integrate modern technology is a complex and costly endeavour. Older properties often lack the necessary IT and hardware foundations, making it difficult to implement seamless technological solutions. For instance, many hotels struggle with ensuring that different systems - such as booking platforms, customer relationship management (CRM) tools, and property management systems - communicate effectively with one another. This lack of integration can lead to inefficiencies, reduced guest satisfaction, and increased operational costs.

Despite these challenges, the potential benefits of technology in hospitality are immense. AI, in particular, offers opportunities to enhance efficiency and streamline operations. For example, AI-powered chatbots can handle routine inquiries, freeing up staff to focus on more complex and personalised guest interactions. Similarly, AI can be used to analyse guest data, allowing hotels to offer tailored experiences that cater to individual preferences. However, the rise of AI also raises concerns about job displacement. There is a growing fear that automation could lead to a reduction in the workforce, particularly in roles traditionally associated with customer service. Industry experts emphasised that AI should be viewed as a tool to support human roles rather than replace them. By automating repetitive tasks,

AI allows staff to concentrate on providing high-quality, personalised service - an aspect of hospitality that technology cannot replicate.

LEVERAGING SOUTH AFRICA’S UNIQUE HOSPITALITY POTENTIAL

South Africa holds a unique position in the global hospitality market, with its vast landscapes, diverse experiences, and rich cultural heritage. Dimitri Manikis, president of Wyndham Hotels and Resorts for Europe, Middle East, Asia, and Africa, spoke passionately about South Africa's potential as a prime travel destination. He highlighted the country's natural beauty and deep-rooted culture of hospitality as key assets that can attract international visitors.

Manikis underscored the importance of storytelling in promoting South Africa as a destination. In an increasingly competitive global market, it is not enough to rely on traditional marketing strategies. Instead, South African hoteliers must craft compelling narratives that resonate with travellers, highlighting the unique experiences and cultural richness that the country offers. This approach can help differentiate South Africa from other destinations and position it as a must-visit location on the global travel map. Sustainability also emerged as a critical theme during the discussions. With over-tourism becoming a significant issue in many parts of Europe, South Africa's spacious environment provides a distinct advantage. Travellers are increasingly seeking destinations that not only offer beautiful landscapes but also demonstrate a commitment to sustainability. Manikis urged South African hoteliers to prioritise and effectively communicate their sustainability efforts. This includes adopting eco-friendly practices, supporting local communities, and reducing the environmental impact of operations. By doing so, hotels can appeal to the growing segment of eco-conscious travellers and enhance their reputation in the global market.

ADDRESSING THE EVOLVING CHALLENGES IN HOSPITALITY INSURANCE

The hospitality insurance landscape is undergoing significant changes, driven by global factors such as natural disasters, geopolitical conflicts, and economic shifts. These events have a direct impact on the insurance industry, leading to higher premiums and more selective underwriting practices. This is particularly true for high-risk sectors like hospitality, where the potential for large-scale losses is significant. South Africa’s hospitality industry faces specific challenges in securing adequate insurance coverage. The local market has limited

Key Takeaways from the Hospitality Think Tank

Balancing Technology and Tradition

The hospitality industry is embracing advanced technologies like AI and cloud-based systems, but the challenge lies in integrating these innovations without losing the human touch that defines hospitality. AI should support, not replace, human roles to enhance guest experiences.

South Africa’s Unique Appeal

South Africa offers vast landscapes, diverse cultural experiences, and a deep-rooted tradition of hospitality. Industry leaders emphasise the importance of storytelling and sustainability in promoting the country as a prime global travel destination.

Navigating Insurance Challenges

The evolving landscape of hospitality insurance, driven by global factors, demands proactive risk management. Businesses must invest in safety technologies and cybersecurity while maintaining compliance with regulations to secure favourable insurance coverage and ensure long-term resilience.

capacity, meaning there are fewer insurers willing to cover the risks associated with the hospitality sector. This scarcity drives up demand, leading to higher premiums and stricter underwriting requirements. For example, properties located in areas prone to natural disasters, such as floods or wildfires, may struggle to find affordable insurance coverage.

To mitigate these challenges, hospitality businesses must adopt proactive risk management strategies. This includes regular property maintenance, investment in up-to-date safety technologies, and strict adherence to local regulations. Insurers are particularly focused on the age and condition of buildings, as well as the presence of fire safety measures and environmental protections. Properties that demonstrate a commitment to risk mitigation are more likely to secure favourable insurance terms.

In addition to traditional risks, the rise of cyber threats has made cyber insurance an essential component of a comprehensive risk management strategy. As hotels increasingly rely on digital platforms for operations, the risk of cyberattacks has grown. Protecting sensitive guest data and ensuring the security of online systems is now a top priority for the

industry. Businesses must work closely with IT departments to implement robust cybersecurity measures, such as two-factor authentication and regular security audits, to protect themselves from potential breaches.

The future of the hospitality industry lies in its ability to balance technological innovation, sustainability, and effective risk management.

As the industry continues to evolve, strategic planning, collaboration, and a commitment to excellence will be essential for success. By embracing new technologies while maintaining a focus on the human elements of hospitality, prioritising sustainability, and adopting comprehensive risk management strategies, businesses can ensure they remain competitive and resilient in an increasingly challenging environment.

South Africa, with its unique attributes and growing potential, stands at a pivotal moment. By leveraging its natural beauty, cultural richness, and commitment to sustainability, the country can position itself as a leading global destination. However, success will depend on the industry’s ability to navigate the complexities of modern hospitality, ensuring that it remains adaptable, innovative, and focused on delivering exceptional guest experiences. 4

Exploring the future of events at SAACI National Annual Congress 2024

The South African Association for the Conference Industry’s (SAACI) much-anticipated National Annual Congress took place at the end of July. It was themed “Beyond Events”.

It encapsulated a vision of moving past traditional event management practices to embrace innovation, creativity, and strategic foresight. The congress provided a dynamic environment for professionals in the events industry to learn, network, and explore new horizons.

INNOVATING IN THE EVENTS INDUSTRY

As the events industry continues to evolve, the need for innovation has never been more critical.

The SAACI Congress addressed this by featuring keynote speakers who are leaders in their fields, ready to share their insights on how to push boundaries. One speaker emphasised the importance of embracing automation and artificial intelligence (AI) but urged for a balanced approach. “Automation should be welcomed if it sets you free to achieve efficiency and effectiveness,” he said, highlighting the need for responsible adoption of technology in the industry.

The discussions explored the delicate balance between leveraging technological advancements and maintaining the human touch that makes events memorable. As one speaker pointed out, “The end goal of automation is efficiency and effectiveness, and it may or may not include technology. Sometimes, it’s as simple as bringing the printer closer.”

THE POWER OF PURPOSE-DRIVEN EVENTS

A recurring theme at the congress was the importance of understanding the “why” behind every event. This approach is not just about

logistics or technology but about creating meaningful experiences that resonate with attendees. One compelling session discussed how even simple actions, like understanding why participants engage in certain behaviours, can dramatically enhance the value of an event. The story of adding olives to pasta sauce was used to illustrate this point - sometimes, it’s not the product itself but the personal touch that makes all the difference.

In a similar vein, another speaker drew attention to the idea of finding the higher law, much like how the Wright brothers transcended the limitations of gravity by discovering the principle of lift. In the context of events, this could mean finding new ways to engage audiences, whether through storytelling, emotional connections, or tailored experiences that go beyond the expected.

THE HUMAN ELEMENT IN EVENT-PLANNING

While technology and innovation are crucial, the human element remains at the core of successful event-planning. This was underscored by discussions on how storytelling can significantly enhance the value of an event.

The “Significant Object Study” was referenced, where ordinary items were sold for much higher prices simply by adding compelling stories to them. This illustrates how narrative can transform an experience, making it more valuable and memorable.

Moreover, the congress explored how the emotional and psychological aspects of events can drive success. Understanding the

motivations and desires of attendees can lead to more effective event-planning and execution. As one speaker aptly put it, “The moment you inject the ‘why’ into the room, the magic happens.”

SHAPING THE FUTURE OF EVENTS

The SAACI National Annual Congress 2024 was a pivotal moment for the events industry in South Africa. By going “Beyond Events”, the congress challenged attendees to rethink traditional practices and embrace a future where innovation, purpose, and human connection are at the forefront. Whether it’s through responsible automation, purpose-driven planning, or the power of storytelling, the lessons learned at this congress are set to shape the future of events in profound ways. As the industry continues to evolve, those who attend will be better equipped to navigate the complexities and opportunities that lie ahead.

Key takeaways!

RESPONSIBLE AUTOMATION AND THE HUMAN ELEMENT IN AI

As businesses increasingly turn to automation and artificial intelligence (AI) to boost efficiency and reduce costs, the conversation must shift toward the responsible use of these technologies. It's not just about implementing the latest tools; it's about understanding their impact on employees, customers, and the very fabric of the organisation.

RESPONSIBLE AUTOMATION AND THE HUMAN ELEMENT IN AI

In today's fast-paced business environment, automation and artificial intelligence (AI) offer undeniable benefits - streamlining processes, reducing costs, and increasing speed. However, these technologies come with a significant caveat: their implementation must be approached with common sense and a clear understanding of their broader impact.

THE ELEPHANT IN THE ROOM

One of the most pressing concerns with the rise of AI is the potential for job displacement. As machines become capable of performing tasks traditionally done by humans, there is a growing fear of widespread unemployment. Businesses must recognise this concern and focus on finding a balance between efficiency and the well-being of their workforce. Reskilling and upskilling employees should be a priority, ensuring that they remain relevant in an increasingly automated world.

EXPERIENCE CANNOT BE AUTOMATED

There are certain elements of work that automation simply cannot replicate. Human experience, intuition, and judgment are irreplaceable. When deciding what to automate, businesses should focus on routine tasks that do not require these uniquely human qualities, allowing employees to concentrate on more complex and meaningful work.

UNDERSTANDING CUSTOMER INTERACTIONS

Automated systems like chatbots can enhance customer service, but only if they are used correctly. Businesses should regularly test these systems to ensure they meet customer needs effectively. It’s important to remember that technology is not a one-size-fits-all solution, and the human touch is often irreplaceable in customer interactions.

BE A CONSUMER OF YOUR OWN PRODUCTS

To truly understand the customer experience, business leaders must engage with their own products and services. By regularly using the tools and systems they implement, leaders can identify potential issues and areas for improvement that might not be apparent from a distance.

AVOID SPREADSHEET DECISIONS

Decisions about automation and technology should not be driven solely by data or external consultants. Understanding the day-to-day challenges employees face is crucial in making informed decisions that genuinely benefit the organization.

THE “BRING THE PRINTER CLOSER” PHILOSOPHY

Sometimes, the simplest solutions are the most effective. Instead of focusing solely on complex automation, businesses should also consider straightforward fixes that can significantly enhance efficiency. The goal of automation should always be to improve processes, not just to implement new technology for its own sake.

THE IMPORTANCE OF HUMAN-CENTRED AI

AI should be used to complement human abilities, not to replace them. When implemented correctly, AI can free employees from mundane tasks, allowing them to focus on more strategic and creative endeavours. This human-centred approach ensures that technology serves to empower rather than overshadow the workforce.

ORGANISATIONAL DESIGN MUST EVOLVE

As automation becomes more prevalent, organisational structures will need to adapt. This may involve rethinking job roles, hierarchies, and the skills that are most valuable in the workplace. Flexibility and a willingness to evolve are key to thriving in an automated world.

COLLABORATE ACROSS DISCIPLINES

Successful automation requires input from various disciplines - technology, finance, and organisational design must all work together to ensure that automation initiatives are sustainable and beneficial. A multidisciplinary approach helps to avoid pitfalls and ensures that automation truly serves the organisation’s goals.

The future of automation and AI is promising, but it must be handled with care. By focusing on responsible implementation, businesses can ensure that technology enhances the human element rather than diminishing it. 4

PAFSA’S ANNUAL PA SUMMIT 2024: Celebrating Excellence in the PA Profession

The PAFSA Annual PA Summit 2024 was held on the 4th of September at ANEW Hotel Hatfield, Pretoria. It marked another year of celebrating the exceptional contributions of Personal Assistants (PAs) across various sectors in South Africa.

This year’s summit, themed “The Best of Me” and set against a vibrant purple backdrop, brought together top professionals and industry reprentatives to honor the dedication and expertise of PAs, who often work tirelessly behind the scenes to ensure the success of their organizations.

Hosted by the Professional Association for Secretaries and Administrative Assistants (PAFSA) in collaboration with Hospitality Junxion, the summit is recognized as South Africa’s premier event for celebrating the achievements of office professionals. Since its inception in 2006, the PA of the Year Award has been dedicated to recognizing the hard work, resilience, and impact of PAs, with the goal of enhancing the stature of this essential profession. Now in its 18th year, the award has continued to draw nominations from diverse sectors, including corporate, government, State-Owned Enterprises (SOEs), and the civic sector, highlighting the vital role PAs play across the country.

A CELEBRATION OF EXCELLENCE: THE NOMINEES

The 2024 edition of the PAFSA Annual PA Summit saw an impressive lineup of nominees, each bringing their unique skills and experience to the fore. The nominees represented a wide array of sectors, showcasing the diversity and adaptability of the PA profession in South Africa. This year’s nominees included:

• Ash Manilal - PA to executives and partners at PwC: Mr. Gavin Johnston, Steve Killick, Charlie Kwint, Ankit Aggarwal, Dr. Prinesh Reddy, Levern Pamshubby, Kevin Clayton, and Liza de Koning.

• Candice Goosen - PA to Mr. Bongani Dladla, CEO at Construction Industry Development Board.

• Jabu Msomi - Executive Assistant to Mr. Andrew Kirby, President, and CEO at Toyota South Africa.

• Samantha Reyneke - Executive Assistant to Dr. Rashad Cassim, Deputy Governor at the South African Reserve Bank.

• Saskia Watson - PA to the Executive Committee at Continental Tyre SA.

• Sharon Wood - Executive PA to Mr. Michael Sen, CEO at Fresenius Kabi.

These professionals were celebrated for their remarkable contributions, commitment, and the critical support they provide in their respective organizations.

A DAY OF INSIGHT, INSPIRATION, AND CELEBRATION

The summit was hosted by the charismatic MC, Erik Vermeulen, and featured keynote addresses by esteemed speakers Aki Kalliatakis and Puseletso Modimogale. The audience was treated to engaging activities, thanks to Beyond Teambuilding, which organized various team challenges and interactive sessions, infusing the event with a sense of fun and camaraderie.

ANNOUNCING THE WINNER: SAMANTHA REYNEKE

Atmosphere filled with anticipation and excitement, the coveted title of "South Africa's PA of the Year" was awarded to Samantha Reyneke, Executive Assistant to Dr. Rashad Cassim, Deputy Governor at the South African Reserve Bank. Samantha's dedication, expertise, and leadership stood out among an impressive group of nominees, making her a worthy recipient of this prestigious accolade.

Ana-Maria Valente: Director PAFSA Zoom Photography

The Nominees of 2024 Zoom Photograpghy

MC, Erik Vermeulen Zoom Photograpghy

MEETINGS TALKS TO SAMANTHA

Receiving the award, Samantha expressed her gratitude and reflected on the significance of the honor following 2023 winner Danna Smith. "This is an unexpected and humbling honor that represents a significant milestone not only for me but also for the PA profession. PAs work behind the scenes, ensuring everything runs smoothly, but we rarely fall under the spotlight. This award gives me the opportunity to shine and demonstrate that I am worth so much more than what is seen. It’s recognition like this that every PA in SA deserves, and I am absolutely flabbergasted by the honor. It’s a celebration of my hard work and the vital role I play."

She continued, "I believe that the profession needs to be recognised as a respected, ever-growing, and essential profession which cannot be replaced by AI. The role of a PA is crucial to the success of a company, and it’s time this is reflected across all sectors of the economy. PAs are key drivers of efficiency, coordination, and leadership support. I hope that companies worldwide will come to recognise the profession as a strategic part of any organisation’s success."

SAMANTHA’S

MESSAGE

TO HER PEERS

In her message to fellow PAs across South Africa, Samantha encouraged them to remain steadfast and resilient, “Never give up and always let your light shine. Be kind to others, but also remember to be good to yourself. As personal assistants, our role is to support and assist and embrace change, but we must continuously strive for self-improvement and growth. The world will forever evolve, and we need to adapt, grow, and emphasise the value we add. Believe in your abilities, remain resilient, and know that your contributions are essential to the success of the team and leaders we support."

PERSONAL GOALS AND VISION

Samantha also shared her vision for the future and the goals she hopes to achieve during her tenure as PA of the Year:

• Elevate the Profession: Advocate for personal assistants to be recognised as strategic partners and key players in their organisations.

• Inspire Innovation and Growth: Encourage PAs to embrace innovation and continuously develop their skills.

• Motivate and Uplift: Use this platform to motivate and support other PAs, encouraging them to pursue growth in their careers and strive to be the best version of themselves.

• Promote Well-being and Development: Remind her peers that while their role is to assist, their well-being and personal development are just as important. Samantha’s vision reflects her passion for leading change and inspiring others to recognise the invaluable role that PAs play in shaping the success of their organisations.

A THANK YOU TO THE EVENT SPONSORS

The PAFSA Annual PA Summit would not have been possible without the generous support of its sponsors. A heartfelt thank you goes out to all the sponsors who contributed to the success of this prestigious event. Special thanks also go to Zoom Photography for capturing these memorable moments that will continue to inspire and celebrate the outstanding work of PAs across South Africa.

The PAFSA Annual PA Summit 2024 was more than just an awards ceremony; it was a powerful testament to the value and impact of Personal Assistants in South Africa. As the event concluded, attendees left feeling inspired and empowered, with a renewed commitment to their roles as vital contributors to their organizations. The summit not only celebrated the achievements of individual PAs but also elevated the profession as a whole, highlighting its importance in driving efficiency, innovation, technology and success in today’s dynamic business landscape. 4

Team activities by Beyond Team Building Zoom Photograpghy

Yolande Otto & Samatha Reyneke Zoom Photograpghy

Aki Kalliatakis Zoom Photograpghy

Puseletso Modimogale Zoom Photograpghy

Samatha Reyneke Zoom Photograpghy

The importance of diversity in business events

Embracing diversity and inclusion is crucial for achieving long-term success. The importance of diversity in business events cannot be overstated as it plays a crucial role in fostering innovation, improving decision-making, and enhancing the overall experience for attendees.

Diversity and inclusion are not just buzzwords; they are powerful drivers that can transform business events into dynamic and impactful experiences.

WHY DIVERSITY AND INCLUSION MATTER IN BUSINESS EVENTS

Business events, whether they are conferences, exhibitions, or networking sessions, serve as platforms where ideas are exchanged, relationships are built, and opportunities are created. These events bring together people from various industries, backgrounds, and cultures. To truly maximise the potential of these gatherings, it is imperative to embrace diversity and inclusion. Here’s why.

FOSTERING INNOVATION AND CREATIVITY

Diversity in business events leads to a broader range of perspectives, ideas, and experiences. When people from different backgrounds come together, they bring unique insights that can spark innovative solutions to common challenges. This diversity of thought is crucial in an increasingly complex and competitive business environment.

REFLECTING GLOBAL BUSINESS REALITIES

As businesses operate in a global marketplace, understanding and respecting different cultures, customs, and perspectives is essential. A diverse event not only mirrors the reality of the global

economy but also positions the event organisers as forward-thinking and inclusive, which can enhance the reputation of the organisation.

ENHANCING DECISION-MAKING

Research has shown that diverse teams make better decisions. In the context of business events, this translates to more comprehensive and effective planning, leading to events that are more likely to meet the needs and expectations of a wider audience. This is particularly important in ensuring that the content and activities are relevant and engaging for all attendees.

BUILDING INCLUSIVE NETWORKS

Business events are key opportunities for networking. A diverse and inclusive event encourages the formation of new connections across different demographic groups, fostering a more inclusive business environment. This can lead to long-term partnerships, collaborations, and opportunities that might not have been possible in a less diverse setting.

ATTRACTING A BROADER AUDIENCE

An event that actively promotes diversity and inclusion is likely to attract a wider range of participants. This not only increases attendance but also enriches the event experience by bringing together a variety of perspectives. Moreover, it sends a strong message that the

event - and by extension, the organisation- is welcoming and values the contributions of all individuals.

PRACTICAL TIPS FOR PLANNING INCLUSIVE BUSINESS EVENTS

Incorporating diversity and inclusion into business events requires intentionality and thoughtful planning. Here are some practical tips to ensure your event is as inclusive as possible.

DIVERSE PLANNING COMMITTEES

Start with the team responsible for planning the event. Ensure that the planning committee itself is diverse, representing different genders, ethnicities, ages, and professional backgrounds. This diversity will naturally influence the decisions made, from speaker selection to content themes.

INCLUSIVE SPEAKER LINE-UPS

When selecting speakers and panellists, prioritise diversity. Look beyond the usual suspects and seek out voices that may not always be heard but have valuable insights to offer. This includes women, people of colour, individuals from the LGBTQ+ community, and professionals from different generations.

ACCESSIBLE VENUES

Ensure that the venue is accessible to all attendees, including those with disabilities. This

includes physical accessibility, such as ramps and lifts, as well as sensory accessibility, like providing sign language interpreters or offering materials in multiple formats (e.g., large print, Braille, or audio).

CULTURAL SENSITIVITY

Be mindful of cultural differences in the planning process. This can include offering a variety of food options to accommodate dietary restrictions, scheduling around important religious or cultural holidays, and providing multilingual materials or translation services.

DIVERSE CONTENT

Ensure that the event content reflects a diverse range of topics and perspectives. This might involve including sessions on topics like gender

equality in the workplace, cultural competence, or the benefits of a diverse workforce. Providing a platform for underrepresented voices not only enriches the content but also demonstrates a commitment to diversity.

INCLUSIVE MARKETING AND COMMUNICATION

Use inclusive language and imagery in your marketing materials to attract a diverse audience. Highlight your commitment to diversity and inclusion in the event’s branding and ensure that your communication channels are accessible to all, including those with disabilities.

FEEDBACK MECHANISMS

Create opportunities for attendees to provide feedback on the event’s inclusivity. This could be through surveys, focus groups, or suggestion

boxes. Use this feedback to improve the inclusivity of your events continually.

The importance of diversity in business events cannot be overstated. As the world becomes more interconnected, the need for inclusive environments where all voices are heard is paramount. By prioritising diversity and inclusion in the planning and execution of business events, organisations can foster innovation, improve decision-making, and create richer experiences for all attendees.

Embracing diversity and inclusion is not just a moral imperative; it is a business strategy that can lead to greater success and a more equitable industry. As event planners, organisers, and participants, we all have a role to play in ensuring that business events are inclusive spaces where everyone has the opportunity to thrive. 4

Quick tips for enhancing diversity and inclusion in business events

• Start with a diverse planning committee: Ensure your event-planning team includes individuals from various genders, ethnicities, ages, and professional backgrounds to bring a broad range of perspectives.

• Prioritise inclusive speaker line-ups: Go beyond the usual suspects. Seek out diverse voices, including women, people of colour, and professionals from different generations, to enrich your event’s content.

• Choose accessible venues: Make sure your event location is accessible to all, including those with disabilities, by providing ramps, lifts, and sign language interpreters as needed.

• Be culturally sensitive: Offer diverse food options, avoid scheduling during significant religious holidays, and provide multilingual materials to cater to a diverse audience.

• Engage with diverse content: Include sessions on gender equality, cultural competence, and the benefits of a diverse workforce to reflect a range of perspectives.

• Use inclusive marketing: Employ language and imagery in your marketing that resonates with diverse audiences, ensuring that everyone feels welcome.

• Encourage feedback: Create channels for attendees to share their experiences and suggestions for improving inclusivity at your events.

ESWATINI - THE EMERGING HUB FOR CONFERENCES AND EVENTS

Nestled in Southern Africa, Eswatini - formerly known as Swaziland - is a land of rich cultural heritage, stunning landscapes, and an emerging player in the international conference and events industry.

As the country strives to position itself as a premier destination for exhibitions and events, it offers a unique blend of attractions, modern facilities, and strategic initiatives aimed at enhancing its appeal to conference organisers.

LAND OF CULTURAL AND NATURAL WONDERS

Eswatini boasts a diverse range of attractions that make it an appealing destination for both leisure and business travellers. The country's natural beauty is unrivalled, with lush valleys, rolling hills, and stunning nature reserves that provide a serene backdrop for any event.

Notable attractions include the Mlilwane Wildlife Sanctuary, the oldest protected area in the country, and the Malolotja Nature Reserve, home to one of Africa's oldest mountain ranges.

"The construction of the International Convention Centre (ICC) in Ezulwini marks a significant milestone in Eswatini’s efforts to become a hub for global conferences and events."

These locations offer excellent opportunities for post-conference activities, allowing delegates to unwind and explore the country's rich biodiversity.

In addition to its natural wonders, Eswatini is steeped in cultural heritage. The annual

Umhlanga (Reed Dance) and Incwala ceremonies are significant cultural events that attract thousands of visitors from around the world. These events offer a glimpse into the traditions and customs that have been preserved for centuries, providing a unique cultural experience for conference attendees.

THE INTERNATIONAL CONVENTION CENTREA GAME-CHANGER

As Eswatini continues to attract international attention, the construction of the International Convention Centre (ICC) in Ezulwini marks a significant milestone in the country’s efforts to become a hub for global conferences and events. Currently under construction, the ICC is set to be a state-of-the-art facility that will cater to a wide range of events, from international summits to large-scale exhibitions. To ensure that the ICC meets the highest international standards, the government of Eswatini has embarked on a comprehensive benchmarking exercise. This involves comparing the ICC with some of the most successful convention centres in the region, with a particular focus on South Africa's Sandton Convention Centre.

According to a report from the Ministry of Tourism and Environmental Affairs, the Sandton Convention Centre was selected for benchmarking owing to its status as the largest and most prominent facility of its kind in South Africa. The ministry has also indicated that the benchmarking process will include visits to other major convention centres in Cape Town and Rwanda, ensuring that the ICC adopts best

practices and incorporates the latest innovations in event management.

STRATEGIC

ADVANTAGES FOR CONFERENCE ORGANISERS

For conference organisers, Eswatini presents a host of benefits that make it an attractive choice for hosting events. The strategic location of the ICC in Ezulwini, coupled with the country’s accessibility, makes it a convenient destination for regional and international delegates. The ICC’s proximity to key attractions and amenities further enhances its appeal, offering a seamless blend of business and leisure.

Moreover, the government’s commitment to the successful operation of the ICC is evident in its proactive approach to securing an operator and setting up an operationalisation plan.

The ministry has emphasised the importance of benchmarking and has created a Bureau Committee to oversee the process. This focus on quality, time, and cost ensures that the ICC will not only meet but exceed the expectations of event organisers and attendees alike.

Eswatini is on the cusp of transforming its conference and events landscape with the upcoming completion of the ICC in Ezulwini.

With its rich cultural heritage, stunning natural beauty, and strategic government initiatives, the country is poised to become a premier destination for international events.

Conference organisers looking for a unique, yet professional setting will find Eswatini to be a destination that offers both substance and style, ensuring memorable and successful events. 4

Hospitality maven leading with personal flair

The discussion revealed she was a year too young to look after herself, and her mom rejected the option of a ‘do-nothing’ year. In those 10 minutes, she decided on International Hospitality Management at Varsity College as her mom encouraged her to choose any course from the brochure she presented to her. Little did she know that this impromptu decision would not only make her year at Varsity College enjoyable but also mark the beginning of her ongoing career in hospitality. Her career took a turn when she moved to America to become an au pair but only to return and manage one of the largest safari companies in Hluhluwe. After the unfortunate passing of her uncle, Tenielle joined Premier Hotels & Resorts at the time, starting as a receptionist and eventually becoming the General Manager of Splendid Inn Bayshore. Her dedication saw her quadruple the revenue of the property within months! She later transitioned to a regional role with Premier Hotels & Resorts before being enticed in 2017 by ANEW Hotels & Resorts’ CEO, Clinton Armour, to join the group. Since joining in 2018, she has played a pivotal role in the company's growth from only two properties in 2018 to a current whopping 19 properties a mere six years later.

Tenielle Pienaar's foray into hospitality unfolded serendipitously. Initially planning to au pair in the USA after completing high school, Tenielle's course changed after a 10-minute conversation with her mother.

TENIELLE’S BLUEPRINT FOR SUCCESS

Tenielle takes pride in being a trusted industry figure, where clients follow her rather than just a brand. She highlights her accomplishment in transforming an underperforming property into one that quadrupled its revenue, emphasising the importance of focus and effort in achieving the impossible. Tenielle's leadership style revolves around building a team of strong individuals, allowing her to step back from a drill sergeant role. She values open communication and ensures her team feels comfortable addressing personal issues. Her leadership is defined by fairness, resulting in a stress-free work environment for herself and her team.

THE POWER OF CONNECTION

Openness and honesty are the pillars of the positive team culture Tenielle fosters. She establishes personal connections with each team member, demonstrating genuine care and interest in their lives. Regular communication sessions on a weekly basis provide a platform for mutual understanding and a sense of value for all the sales team members.

Tenielle stays abreast of industry trends through her extensive network, tourism market follow-ups, and participation in international

exhibitions. Her team's relationships and her presence on various platforms keep her well-informed. She particularly delves into the international market, leveraging her team's insights into the local market.

Tenielle currently resides with her family in Centurion, Gauteng, and she loves to explore her local neighbourhood over the weekend. After spending her whole professional career in hospitality, she still enjoys travelling and absolutely adores discovering new and exciting cuisines. You will rarely find her in front of the TV, and will instead find her tackling the biggest, largest and most intricate puzzles, especially during her downtime. When faced with a challenging day, retail therapy and a pedicure are her go-to remedies! 4

UNLEASHING THE FUN

In the world of corporate events, gone are the days of mundane meetings and predictable presentations. Today, it is all about creating unforgettable experiences that leave a lasting impression.

Incorporating entertainment into a corporate event is a fantastic idea because it enhances the overall experience, making the event more engaging and memorable for attendees. Entertainment can break the ice, foster networking, and create a relaxed atmosphere that encourages collaboration and creativity. Additionally, it reflects positively on the company, showcasing a commitment to employee well-being and a vibrant corporate culture. Ultimately, well-chosen entertainment can transform a standard corporate event into an unforgettable experience.

LIVE PERFORMANCES: BRINGING ENERGY AND EXCITEMENT TO CORPORATE EVENTS

Live performances are a dynamic way to infuse energy and excitement into any corporate event. Whether it's a live band playing crowd favorites or a mesmerizing dance troupe captivating the audience, live entertainment creates an immersive experience that engages attendees on a deeper level. Comedians can provide light-hearted entertainment and break the ice among your attendees, while magicians or mentalists can captivate the audience with their tricks and illusions, adding a touch of wonder to the event. Live performances provide a break from the usual business agenda and foster a

lively atmosphere that encourages networking and camaraderie. Companies such as Entertainment Inc. (www.eventsinc.co.za) specialize in curating top-tier live acts, from dynamic musical performances to captivating theatrical shows. By incorporating live acts, companies can ensure their events are memorable and enjoyable and leave a lasting impression on all who attend.

INTERACTIVE ACTIVITIES: ENGAGING AND UNITING ATTENDEES

Interactive activities are a fantastic way to engage attendees and foster a sense of unity at corporate events. From team-building exercises and escape rooms to trivia games and interactive workshops, these activities encourage participation and collaboration. They break the ice, spark conversations, and create a fun and inclusive atmosphere. Life Masters Team Building & Trust Building (www.lifemasters.co.za) offers a wide range of innovative activities designed to enhance teamwork and build trust among participants. By incorporating interactive elements, companies can ensure that their events are not only enjoyable but also memorable, as attendees leave with a sense of accomplishment and stronger connections with their colleagues.

THEMED ENTERTAINMENT: TRANSFORMING CORPORATE EVENTS INTO IMMERSIVE EXPERIENCES

Themed entertainment can transform a corporate event into an immersive and unforgettable experience. Whether it’s a glamorous Hollywood night, a retro 80s party, or an exotic tropical escape, themed events create a cohesive and engaging atmosphere that captivates attendees from the moment they arrive. By incorporating themed décor, costumes, and activities, companies can transport their guests to a different world, making the event more memorable and enjoyable. Cultural Performances displaying traditional dances or music from diverse cultures can add a unique and educational element to the event. Gatsby Productions (www. gatsbyproductions.co.za) excels in creating spectacular themed events, from glamorous 1920s soirées to futuristic sci-fi adventures. Themed entertainment also provides a unique opportunity for creative expression and can be tailored to reflect the company’s brand and values, ensuring a personalized and impactful experience for all.

WELLNESS AND RELAXATION: ELEVATING CORPORATE EVENTS TO NEW HEIGHTS

Incorporating wellness and relaxation entertainment into corporate events can significantly enhance the overall experience for attendees. Activities such as sound baths, yoga sessions, and meditation workshops provide a

serene escape from the usual hustle and bustle, promoting mental well-being and stress relief. Massage Stations offering quick massages can help attendees unwind and feel rejuvenated. Entice Mobile Spa (www. enticemobilespa.co.za) offers a range of luxurious spa services that can be brought directly to your event, providing a serene and rejuvenating escape for participants. These wellness-focused activities not only help in rejuvenating the participants but also foster a sense of community and connection, making the event more memorable and impactful.

TECHNOLOGY-DRIVEN ENTERTAINMENT: REVOLUTIONIZING CORPORATE EVENTS

Incorporating technology-driven entertainment into corporate events can transform the attendee experience, making it both engaging and memorable. Utilizing innovations such as virtual reality (VR) simulations, interactive touchscreens, and drone light shows, companies can captivate their audience with immersive and dynamic presentations. These technologies not only entertain but also facilitate networking and collaboration by creating interactive environments that encourage participation. By embracing the latest tech trends, corporate events can stand out, leaving a lasting impression on all participants.

CHARITY-FOCUSED INITIATIVES: ENRICHING CORPORATE EVENTS

WITH PURPOSE

Incorporating charity and social responsibility entertainment into corporate

events can profoundly impact attendees and the community. Charity auctions, volunteer activities and donation drives can foster a sense of purpose and unity among the participants and also highlight the company’s commitment to giving back. These initiatives create meaningful experiences that resonate with employees, clients, and partners, reinforcing the company’s values and enhancing its reputation. By integrating social responsibility into event planning, companies can inspire positive change and leave a lasting legacy.

Integrating a diverse range of entertainment options into corporate events can greatly elevate the overall experience, ensuring it is both memorable and impactful. Each entertainment type brings its own unique advantages. By carefully blending these varied elements, companies can craft dynamic and enriching events that resonate with attendees, foster stronger team connections, and embody the organization’s values and vision. 4

Did you know that the concept of corporate entertainment dates back to the early 20th century? One of the first recorded instances was in 1924 when the American company General Electric hosted a lavish event, featuring live music and performances. This set the stage for the modern corporate event industry, which now includes everything from team-building activities to elaborate themed parties!

Networking shines at 2nd Conference & Occasions Showcase

The 2nd Conference & Occasions Showcase, hosted by C&L Travel Collection in collaboration with Inspire Rentals, took place on 29 August 2024 at the Inspire Lifestyle Clearance Centre in Sandton.

The event brought together top suppliers, Professional Conference Organisers (PCOs), MICE specialists, and corporate travel professionals for a day of networking, knowledge-sharing, and entertainment.

Attendees were treated to an engaging experience that highlighted the latest trends and innovations in the business conferencing and group events industry.

The showcase provided an excellent platform for professionals to connect with suppliers in the business conferencing, group events, and incentive travel sectors. The atmosphere was lively as industry experts and attendees mingled, exchanged ideas, and explored potential collaborations. The importance of adaptability and innovation in today’s fast-paced environment was emphasised. Professionals were urged to embrace new trends and technologies to stay competitive.

A highlight of the event was the exhibition area, where suppliers showcased their products and services. Attendees had the opportunity to engage directly with exhibitors, gaining a deeper understanding of the offerings available in the market. The interactive displays and demonstrations were particularly well-received, providing practical examples of how these products could enhance future events.

Entertainment also played a significant role in the day’s proceedings. Live performances and interactive activities added a touch of fun to the event, ensuring that the learning and networking opportunities were complemented by moments of enjoyment and relaxation.

The 2nd Conference & Occasions Showcase successfully combined education, networking, and entertainment, making it a must-attend event for professionals in the MICE industry. The insights gained and connections made will undoubtedly contribute to the success of future conferences and events. As the industry continues to evolve, such gatherings will remain crucial in fostering collaboration and innovation among industry leaders. 4

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SHADOWCLUB

One of South Africa’s premier rock ‘n roll bands, Shadowclub has been electrifying audiences since 2007. From small-town bars to headlining festivals, they have a raw sound and captivating stage presence. They've shared the stage with big international acts like Kings of Leon and Bloc Party. Shadowclub guarantees a pure, energetic performance every time.

PRIME CIRCLE

Recognized as South African rock icons, Prime Circle has achieved multi-platinum status with hits that resonate both locally and internationally. With their new EP, "A World We Know," set to release in 2024, and Gavin Edwards stepping in as the new frontman, they continue to be a powerhouse in the music scene, drawing crowds with sold-out tours and festival performances.

UPCOMING SHOWDATES

28/09/2024 - ISC Festival Italiano, Bedfordview 29/09/2024 - De Grendel Concerts, Cape Town 10/10/2024 - Barnyard Silverstar, Johannesburg 26/10/2024 - Rustique Botique Hotel, Middelburg 02/11/2024 - Bailey’s Live, Bedfordview 08/11/2024 - Fairtree Atterbury Theatre, Pretoria 09/11/2024 - The Groves, Midlands 10/11/2024 - Barnyard Suncoast, Durban 16/11/2024 - Ionia Cherry Crop Celebration, Ficksburg 30/11/2024 - Kyalami 9 Hour, Midrand 30/11/2024 - 20th Birthday Carnival, Klerksdorp 07/12/2024 - Rock ’N’ Roll, Namibia 16/12/2024 - Tropical Nites Theatre, Wild Coast Sun 20/12/2024 - Stables, Stilbaai 21/12/2024 - Stanfordhills, Hermanus 23/12/2024 - Blend, Knysna

28/12/2024 - Sunset Sessions, The Backyard, Kenton-On-Sea 29/12/2024 - Get Lucky Summer, Plettenberg Bay 31/05/2025 - Horings en Dorings Fees, Hluhluwe

Singer-songwriter Lee Cole blends pop, R&B, and soul to deliver chart-topping hits like “Blind” and “With or Without You. ”With his recent single "Head Rush" marking a fresh new direction, he’s set to dominate the scene with an upcoming album and tour. Cole’s live performances have captured fans across intimate venues and major festivals alike.

LEE COLE

TAKING STOCK

INDUSTRY VIEWS

Taking Stock of Our Responsibilities & Customer Centricity

As we bring this year to a close and plan for the next, let’s remember to reflect on the weight of our responsibilities to our stakeholders.

It has been an exceptional year for Africa’s MICE sector in terms of growth and engagement. Attending conferences and exhibitions today, it’s difficult to believe that the sector was crippled just a few short years ago. However, the current period of growth we’re experiencing should not be taken for granted. Now is the time to reflect on the value the sector adds and why we must be responsible custodians. Though many things in this column sound obvious, they are easily forgotten at important times, with non-trivial consequences.

LOSING SIGHT OF WHAT’S IMPORTANT

The need to drive revenue is obvious: nothing can happen until something gets sold. The pressure to drive revenue into projects is natural and not unique to our business. In the good times, when industry sectors are booming and revenue comes naturally, it can be easy for teams to lose focus on the “why” of what they do and focus instead on the “what.” When the “what” (selling) becomes more important than the “why,” we risk losing focus on our stakeholders and shifting our attention to our internal needs. This does not go unnoticed, and when times are not so good, it becomes much more difficult for our clients to justify placing

their trust in us. That is why it is essential that we use the good standing we have now to focus our intentions on the right things, or the “why we do what we do.”

THE IMPORTANCE OF INTENTION

Customer centricity is a phrase that gets thrown around in meetings and brandished on our websites, often without understanding the one driver that allows it to become integral to our organizational cultures. Intention is an intangible that is very difficult to synthesize, and if false, is often sniffed out. Creating connections, exposure, branding, etc., are all features of what we do, but not the “why.” The core value of our business is in helping individuals and businesses to grow. The trust our clients place in us and the funds they invest with us as a result are not to be taken for granted. It is essential that this understanding of responsibility is ingrained in our teams and that their focus ensures that everything we sell and deliver is fully aligned and proportionate to a client’s needs.

INVEST IN YOUR TEAMS

Intention without ability can often be more harmful to a business than not having taken on a client in the first place. Your team can only

reliably work with your clients to deliver value into their businesses when they are equipped to do so as both peers and professionals. While investing in training seminars and courses is never a bad idea, as leaders, the most impactful investments you can make into your teams are your knowledge and your time. Mentorship and giving of your time can never be replaced with outsourced training. Share knowledge through discussion and debate. Inspire your teams to read and research so their jobs become vocations, and they can stand among their colleagues as peers, diving headfirst into their challenges. This type of investment in your teams will allow them to grow from good salespeople into wellrounded professionals.

The fulfillment that comes from a job well done is much more meaningful when the impact of your work is understood before and after it is delivered with competence. If our teams are better equipped to do so successfully, more confident as professionals, and proud of the value they add to our customers, they will be driven to deliver on their intentions with ability and integrity. Yes, times may be good, but let us not become complacent. As the adage goes: “When you stop being better, you stop being good.” 4

STEPHEN CAMPBELL, AAXO YOUTH CHAPTER CHAIR

ADAPTATION, INNOVATION, SUSTAINABILITY

INDUSTRY VIEWS

Beyond continuous improvement

The pandemic presented a significant opportunity for many associations to revisit their value propositions and financial models, often with a focus on survival in uncertain times.

It compelled organisations to think beyond "continuous improvement" and to develop new ways of engaging with their communities and ensuring financial continuity. In an environment that is in constant flux, maintaining that mindset could make a substantial difference in the long term. Below is a story of how AIPC strives to do this in practice.

THE CHANGING LANDSCAPE OF THE EVENTS INDUSTRY

The events industry is back in robust shape, as evidenced by the results of the yearly AIPC member survey, which were presented at the annual conference in July. While attendance might be lower, overall revenues have returned to 2019 levels. However, convention centres have witnessed a shift towards more diverse and innovative event formats, with a growing emphasis on sustainability and technology integration. Additionally, there has been a notable increase in client expectations for seamless coordination and customisation, requiring venues to adapt their services to meet these evolving needs effectively. So no, we are not back in the 2019 situation: the landscape has completely changed, impacting the entire event value chain, including convention centres. This means that - to stay relevant to its community – the AIPC needs to understand these changes fully and adapt its value proposition in terms of products and services at a faster pace than in the past.

The question, however, was: what needs to be changed, and how do we rank these changes in terms of priority? The starting point for us was the mission: to encourage, support, and acknowledge excellence in convention centre management. While this remains fundamentally correct, we added the concept of world-class standards and the education surrounding them.

DEFINING PRIORITIES AND OBJECTIVES

The next step was to perform a SWOT analysis, clearly outlining the strengths, weaknesses, opportunities, and threats linked to the mission. While this seems straightforward, it proved more difficult than expected to align fully with the outcome among the different stakeholders. Just as an example: while we all agreed that member engagement is important to fulfil the mission, when do we consider it a strength? Is that 50%? Or should it be 70%? It might seem trivial, but reaching consensus on this is very important for the next steps.

The first step was to define a set of key priorities that were clearly linked to the mission and addressed the outcomes of the SWOT analysis. In the end, we agreed on five key priorities: from strengthening member engagement to ensuring operational and financial growth.

Next - and this is where clear definitions come in - we agreed on a set of objectives for each of these five priorities. The key challenge here was not so much in formulating the objectives, but

in ensuring that they were SMART - specific, measurable, achievable, relevant, and time-bound. The AIPC is a relatively small association with limited resources, so we need to focus on what can be achieved or be creative when it comes to securing additional resources. For example, one of the objectives is to define and publish best practices related to sustainability. The expertise for doing so obviously resides with our members, so a small but dedicated group of sustainability officers has been created to work on this, with practical support from the AIPC team.

Finally, a dashboard was created, allowing us to monitor progress "at a glance" and discuss it at every board meeting. Here as well, it’s important to agree on definitions (what does "on track" actually mean?) and that - to paraphrase Keynes - "if facts change, objectives can change".

All this work has given us a clear view of where we want to take the association and how we will achieve this, going far beyond continuous improvement. It was shared with the members at the General Assembly during the Annual Conference, and implementation has begun. One key lesson learned: definitions and agreement on these definitions are of paramount importance, and the necessary time should be taken to achieve this, in order to avoid any ambiguity and to ensure a focus on delivery. This approach ensures that our strategies remain flexible and responsive to the evolving needs of our industry. 4

SVEN BOSSU CEO: AIPC.

SUPPORT LOCAL SUSTAINABILITY

INDUSTRY VIEWS

Opt for SA-manufactured materials when hosting events

In 2023, the South African events industry contributed over R2 billion to the country’s economy, with even more expected for 2024 and 2025.

The events industry has secured over 18 of the 33 bids that the South African National Convention Bureau (SANCB) sent out at the start of the 2024/25 financial year. If South Africa secures all 33, it could have a combined estimated economic impact of over R474 million. With over 750 signatories to the Net Zero Carbon Events (NZCE) Journey initiative, there’s a lot of information and best practices that can further improve the scalability and adoption speed of sustainable eventing. IFES Vice President Jörg Zeissig explained that putting all of this in a master database, or material library, for the industry can go a long way in addressing the remaining confusion and resistance that still exists around green eventing. Senior Green Building Counsel Consultant Michelle Ludwig admitted that while there are global material libraries available which could be useful, the materials are not always available in South Africa. “For a lot of building projects, we still have to important materials, which doesn’t help our carbon footprint in terms of logistics,” she said. As a result, some international countries don’t want to have events in South Africa. However

there’s still a way to make these internationally sourced materials work in your NZCE Journey, according to Zeissig. “It all depends on how long and how often you use the materials,” he said. “The more you can use the material, the more irrelevant the logistical impact will become.”

ALUMINIUM

EGF Treasurer and Scan Display CEO Justin Hawes explained that Scan Display tries to promote locally manufactured products, like wood and aluminium, where it can. “Aluminium is now being exported globally from South Africa as a more sustainable solution to building event and exhibition stands. You can use it thousands of times because it's very stable,” he said.

FIBREBOARD

Xanita’s engineered fibreboard, which is manufactured from fibres recovered from recycled cardboard boxes, is another example of a local product. Xanita’s Sustainable Expo Design and Implementation Consultant Gary van der Watt explained that their product has also picked up a lot of attention globally.

However, some have questioned the sustainability of fibreboard and whether it is durable enough to withstand an exhibition. “It depends on how you use the item. Some exhibitors get 20 uses out of their stands,” Van der Watt explained.

FABRIC

There’s also a big debate around whether fabric banners are green or not, or whether the printing is sustainable for the environment, but it depends on how often you can reuse it. The EGF encourages people to use banners without dates or specific themes that can expire to make them more sustainable.

WHERE THERE’S A WILL, THERE’S A WAY

Ludwig said local manufacturers, like Xanita, “want to and will change, evolve, rejig and reformulate if there is enough demand from the market” if more people ask for it.

Van der Watt agreed, saying that demand makes sustainability scalable. “If we’re not scaling sustainability, we’re never going to hit our NZCE target,” he said. 4

JOHN ARVANITAKISS, CHAIRPERSON: EGF

SAFETY, SECURITY, ORDER

INDUSTRY VIEWS

Ensuring event safety

Event safety is fundamentally about safeguarding the well-being and security of individuals attending various events, such as concerts, sports matches, and conferences.

It requires a comprehensive approach to minimising risks, handling emergencies, and maintaining order throughout the event. Risk assessment is a crucial component of event safety and involves thoroughly evaluating potential hazards and dangers associated with the event. Event organisers, in collaboration with the appointed safety service provider, undertake this process well in advance to ensure appropriate measures are in place to mitigate or manage these risks. Below is a more detailed explanation of the elements involved in risk assessment.

SIZE OF THE CROWD

The number of attendees can significantly impact safety. A larger crowd may increase the risk of overcrowding, potentially leading to accidents or security concerns. Conversely, a very small crowd might present different safety considerations.

WEATHER CONDITIONS

Weather can be unpredictable and may pose various risks, such as rain, thunderstorms, extreme heat, or cold. Organisers must consider how weather conditions might affect the event and plan accordingly. For instance, they may provide shelter options, adjust schedules, or have contingency plans for severe weather scenarios.

VENUE LAYOUT

The layout of the event venue plays a significant role in safety. Organisers examine the venue's physical layout, including entrances, exits, seating arrangements, and the placement of stages or equipment. They ensure that pathways are clear, emergency exits are accessible, and that no obstructions could impede evacuation in an emergency.

CONDITION OF EQUIPMENT

Any equipment used during the event, such as lighting, sound systems, and stage set-ups, must be inspected for safety. This includes checking for potential electrical hazards, structural integrity, and proper functioning. Regular maintenance and equipment-testing are essential to prevent accidents caused by malfunctioning gear.

OTHER FACTORS

Risk assessment may also consider factors such as potential fire hazards, the availability

of emergency medical services, and the event's proximity to sensitive areas like schools or hospitals. Identifying these factors helps organisers plan for contingencies and allocate resources accordingly.

EMERGENCY PLANNING

Event organisers, with the assistance of the appointed safety service provider, create detailed safety plans that cover various scenarios, such as crowd management, medical emergencies, security threats, and fires. These plans outline what to do in case of various emergencies, including evacuation procedures and the location of first-aid stations.

CROWD MANAGEMENT

Keeping the crowd under control is crucial for preventing accidents such as overcrowding and stampedes. Strategies for crowd management include controlling access points, monitoring crowd movement, and ensuring clear pathways for safe movement.

SECURITY MEASURES

Events often employ security personnel, surveillance systems, and access control measures to deter and respond to potential threats. Security personnel are trained to handle various situations, including unauthorised entry and possible acts of violence.

EMERGENCY RESPONSE

Event safety involves having protocols in place to respond quickly and effectively to medical emergencies, fires, natural disasters, or any unexpected incidents. This includes having trained medical teams on standby, clear

GEORGE SKAZIKIS, DIRECTOR OF OPERATIONS: EVSOL SPECIALISED SERVICES

communication channels, and designated areas for first aid.

COMMUNICATION

Effective communication is essential during events. Organisers must keep attendees informed about what is happening, especially in emergencies. Clear and timely communication helps people stay safe and know how to respond to various situations.

TRAINING AND STAFFING

Event staff, security personnel, and volunteers receive training to handle safety-related tasks and emergencies. This ensures that everyone involved is prepared to respond appropriately if problems arise.

REGULATORY COMPLIANCE

Events must adhere to local, state, and national safety regulations. Organisers must obtain the necessary permits and licences and are responsible for following established safety guidelines.

POST-EVENT EVALUATION

After the event concludes, organisers conduct a review to assess how things went and identify areas for improvement. This helps make future events even safer and more enjoyable.

Event safety is vital to ensuring that attendees can enjoy themselves while remaining protected from potential risks. It encompasses a range of measures and planning to prevent accidents, respond to emergencies, and maintain order, ultimately creating a secure and enjoyable experience for all attendees at large gatherings. 4

CELEBRATE, BUILD, NETWORK, TRENDS

INDUSTRY VIEWS

The Significance of Corporate Year-End Events

Year-end events celebrate achievements, boost engagement, reinforce company culture, and provide networking opportunities. With unique venues and creative experiences, they set a positive tone for the new year.

It’s that time of year again when our industry is hard at work organizing and crafting our corporate clients' year-end events. These events serve multiple purposes, benefiting both the organisation and its employees.

WHY COMPANIES INVEST IN YEAR-END EVENTS

The key reasons for most companies to spend time and resources on these eagerly anticipated events are:

Celebrating Employee and Market Achievements: Year-end events provide an opportunity for organizations to reflect on the past year—what went well, areas for improvement, and the overall progress toward corporate goals.

Employee Engagement and Motivation: Well-planned year-end events can greatly enhance employee engagement. By celebrating successes and recognising hard work, companies can boost morale among employees. Employees who feel recognized are more productive, more likely to stay with the company, and contribute positively to the work environment.

Building Company Culture: Corporate year-end events are essential for reinforcing company values and culture. They provide a chance to communicate the organization’s vision and goals, helping employees align their personal goals with the company's mission.

Networking Opportunities: Year-end events often bring together individuals from different departments or business units, creating valuable networking opportunities. This is even more important in the post-COVID working environment, where many employees work from home part-time or full-time. These social interactions encourage collaboration across teams, spark innovative ideas, and foster a sense of community within the organization.

Setting the Tone for the New Year: Corporate year-end events set a positive tone for the upcoming year. Employees return to work after the event, feeling appreciated and motivated, ready to tackle new challenges and move forward as a cohesive team.

CREATING MEMORABLE AND UNIQUE YEAREND EVENTS

The challenge is always to make these events unique by incorporating new venues, catering choices, entertainment, and overall experiences. Fortunately, there are many new and untapped possibilities. We asked various professionals in the industry, and this is what they had to say:

Lyett Burger of Gooseberry Events: "Since the end of the COVID restrictions, year-end functions are slowly coming back into the annual corporate calendar; however, it seems the budgets aren’t following suit. With even tighter budgets than before and so much company

restructuring, thinking outside the box to create a 'wow' function has become an even greater challenge for event managers. It seems trends are shifting to hosting events at venues where one does not need to spend money on décor, such as restaurants, or where guests can feel totally relaxed and engage in some physical activity, such as a sports club, where catering and beverage costs are generally more affordable."

Theshnie Balrishie of JustFab Global: "Good food and drinks with a great vibe are always on the menu for a year-end party. Meaningful experiences shared amongst colleagues through friendly, competitive teambuilding or promoting healthy work-life balances, like wellness or pamper retreats, are very popular too. These experiences allow colleagues to create or strengthen connections!"

Ellen Oosthuizen: "Sustainability is trending in a big way currently. Being sustainable is what makes us relevant, informed, and environmentally aware. This should be applied when we organize our year-end functions by choosing our venue, menus, and decor."

INDUSTRY TRENDS:

Unusual Venues: Rooftop spaces, outdoor venues that allow for interactive food stations and fun activities, or completely unique locations like old movie theaters or museums.

Décor: Sculptural, art-based designs, African patterns, color blocking, stripes, and minimalism. A nod to sustainable events includes using more candles, objects, and small installations that are reusable, and fewer flowers and floral décor, which are not.

Audio Visual: Very clean lines, LED screens, LED banners that are reusable, and Edison bulb lighting in various sizes—a trend that is set to continue for some time.

In summary, corporate year-end events are a great opportunity to celebrate, reflect, congratulate, and bond with employees and clients. They provide a platform to introduce trendy, local, and avant-garde events that will be talked about well into the new year! 4

CHERYL NORWOODYOUNG, EXCO PR & COMMUNICATIONS: PCO ALLIANCE

COLLABORATION, INNOVATION, GROWTH

INDUSTRY VIEWS

SAACI to become part of Minister Patricia de Lille’s five-year plan to transform SA tourism

To continue growing the MICE industry, Minister of Tourism - Patricia de Lille - said that the Department of Tourism is committed to working with partners like SAACI, whose mission is to advocate on legislative, regulatory and legal issues that directly impact the industry.

During SAACI’s National Annual Congress in July 2024, she requested that the association, its partners, and its members, present a plan on how to implement professionalisation and ethical leadership in the MICE industry as part of the government’s new priority to drive inclusive economic growth and job creation, so reducing poverty and building a capable, ethical and developmental state.

The Minster asked for closer collaboration with the public sector, specifically the Department of Tourism and SA Tourism, in coming up with and implementing this plan. She also suggested that SAACI work with the government on innovation, design-led thinking and learning opportunities within the business events industry.

Working with the public sector can unlock access to government grants, subsidiaries and other financial resources to support industry initiatives, infrastructure development and skills training programmes, particularly in areas where private investment alone may not be sufficient.

ADDRESSING INDUSTRY CHALLENGES

SAACI’s partnership with public sector entities can also facilitate access to emergency support, coordinated responses, and recovery plans that help the industry navigate challenges and crises (like the Covid-19 pandemic and ongoing visa restrictions).

Complex and restrictive visa regulations, as well as outdated Sector Industry Classification codes, limit the ability of the MICE industry to attract international delegates and fully represent its scope and impact. Many regions in South Africa lack the infrastructure necessary to host large-scale international events, which further limits the country’s ability to attract global conferences and exhibitions.

Economic volatility and budget constraints, particularly within the public sector, limit the funding available for marketing, infrastructure development, and other essential aspects of hosting destination events. South Africa faces

stiff competition from other global and regional MICE destinations, particularly in terms of cost, accessibility, and quality of service.

There is a significant skills gap within the MICE industry too, particularly in areas such as event management, digital technology, and customer service, which is hampering its ability to compete globally. “Skills and infrastructure development by government and the private sector is critical to growing our competitive advantage, as investing in people and in infrastructure improvements will ensure that cities and regions are well equipped to host large-scale events,” the Minister explained.

GO BEYOND EVENTING

SAACI members have a unique opportunity to become more actively involved in shaping the future of their industry by going beyond the normal eventing practices. By joining the association, members can become part of engagements with government bodies to advocate for the industry's needs and influence the policies and regulations impacting their businesses.

“We need to be at the forefront of what’s new and exciting to maintain South Africa’s position as a top events and conference destination,” Minister de Lille said. 4

GLENTON DE KOCK, CEO: SAACI

SAFETY COMPLIANCE ESSENTIALS

INDUSTRY VIEWS

Ignorance Is No Excuse in the Eyes of the Law

Over the past two months, SACIA has hosted a series of educational webinars focused on event safety. These sessions have been well-supported, drawing around 50 attendees twice a week for in-depth, two-hour discussions on various aspects of event safety.

During our second module, we conducted a poll to gauge the delegates' understanding of the legislation, standards, and codes of practice applicable to the events industry. Despite their extensive experience, only 23% of attendees had read the Safety at Sports & Recreational Events Act (SASREA), and just 32% possessed a copy of the 2015 edition of the SANS10366 national standard for safety in the events industry. This low level of familiarity is alarming and highlights a significant gap in understanding event safety protocols. If industry professionals are unaware of these protocols, how can they be expected to implement safe working practices?

THE IMPORTANCE OF EVENT SAFETY

Events in South Africa attract thousands of attendees daily, and any mishap could result in injuries, fatalities, or damage to property. Ensuring the safety and security of all individuals and their belongings is paramount. Proper safety and security measures must be managed by experienced professionals. The SASREA Act mandates that controlling bodies, event organizers, and venue owners implement measures to safeguard attendees and their property. Compliance with this legislation is not

optional but a legal obligation with serious consequences for non-compliance.

THE ROLE OF THE OCCUPATIONAL HEALTH AND SAFETY ACT

The SASREA Act is heavily influenced by the Occupational Health and Safety Act (OHS Act), which also imposes significant responsibilities on employers. The OHS Act requires venue owners and event organizers to create and maintain a safe working environment, ensuring the health and safety of their workers. This responsibility extends to the event site, protecting every event patron. The OHS Act underscores the employer's crucial role in ensuring safety, particularly in the context of event management.

THE NEED FOR SPECIALIZED EVENT SAFETY PRACTITIONERS

Historically, construction site safety officers have been tasked with ensuring safety at events. While proficient in health and safety statutes, they often lack expertise in event dynamics. This mismatch has led to operational conflicts and, tragically, fatal incidents due to insufficient event-specific knowledge. This situation highlights the urgent need for

JONES, EXECUTIVE DIRECTOR: SACIA

specialized event safety practitioners who understand the unique challenges of event environments.

ADDRESSING SAFETY FOR TEMPORARY STRUCTURES

Temporary structures, such as grandstands, stages, tents, and marquees, pose additional challenges. Being registered with the Engineering Council does not necessarily equate to expertise in entertainment structures. Although some engineers are competent, others may lack the specific knowledge required for temporary structures, relying on inadequate credentials. Despite numerous guidelines indicating that entertainment rigging is a specialized field beyond the typical scope of civil engineering, inadequate checks on qualifications continue to allow unqualified individuals to sign off on these structures.

THE ROLE OF EVENT ORGANISERS AND STAKEHOLDERS

Event organizers play a critical role in implementing, managing, and overseeing safety measures. However, this responsibility is shared with all stakeholders involved in the event. Event safety requires a collaborative effort, guided by a professional safety practitioner. Each stakeholder, from the event organizer to the staff, must work together to provide, implement, and supervise agreed-upon safety measures. This collective effort not only ensures safety but also fosters a sense of inclusion and responsibility for the event's success.

BE INFORMED: KNOW THE LAW, STANDARDS, AND REGULATIONS

Event safety begins with understanding the applicable laws, standards, regulations, and codes of practice. SACIA members can access these documents on the SACIA website under the INSIGHT tab (https://sacia.org.za/page-18236). Ignorance is no excuse in the eyes of the law. Ensure you are informed about your responsibilities as an event organizer and appoint competent individuals to perform all tasks. Failure to verify credentials and ensure compliance can have severe consequences. 4

KEVAN

LUXURY, WILDERNESS, HOSPITALITY

INDUSTRY VIEWS

as written by SITE STAFF

Discover the magic of Angama Amboseli

Nestled in the heart of the 5 700-acre private Kimana Sanctuary, under the shadow of the majestic Mount Kilimanjaro, lies Angama Amboseli- a luxury lodge that seamlessly blends the raw beauty of Africa with the comfort of world-class hospitality.

This intimate lodge, surrounded by towering Fever Trees and home to some of Africa’s last Super Tuskers - elephants with tusks so immense they graze the ground as they walkis a must-visit destination for any East African safari.

ARCHITECTURAL ELEGANCE INSPIRED BY NATURE

Designed by the same visionary team behind Angama Mara and Angama Safari Camp, Angama Amboseli draws inspiration from the two giants of its landscape: the elephants and Mount Kilimanjaro. The lodge’s architecture is bold yet elegant, featuring rounded edges and curves that mirror the natural surroundings. The exterior’s rough textures contrast beautifully with the calming, sanctuary-like interiors, creating a perfect balance between the rugged and the refined.

IMMERSIVE EXPERIENCES AND UNMATCHED HOSPITALITY

Angama Amboseli offers just 10 guest suites, ensuring an intimate experience with all the

signature touches that have come to define the Angama brand. From floor-to-ceiling screened doors that frame breathtaking views of Kilimanjaro to the Fermob rocking chairs that invite relaxation, every detail is meticulously curated. The design takes cues from the monochromatic and industrial styles of the 1960s and 70s, a period when Amboseli was just making its mark on the map.

The lodge provides exclusive traversing rights within the Kimana Sanctuary, offering unrestricted game viewing that allows guests to explore at their own pace. Whether you prefer an early morning “pyjama safari” when Kilimanjaro’s views are at their best or a leisurely sleep-in followed by a cup of Kenyan coffee on your private deck, Angama Amboseli tailors the experience to your desires. The sanctuary is a haven for wildlife, hosting eland, buffalo, reedbuck, giraffe, zebra, warthogs, and even the elusive leopard and lion.

The perennial stream running through the sanctuary ensures a lush, green oasis amid the dusty Amboseli landscape, attracting a remarkable diversity of animals.

Beyond the wildlife, Angama Amboseli offers an array of activities designed to enhance your stay. The Studios are a hub of creativity and culture, featuring a safari shop, games room, art gallery, weaving studio for Kenyan artisans, and a photographic studio where guests can receive professional photography assistance. Relax by the swimming pool, where you might find elephants stopping by for a drink or engage with the Big Life Foundation to learn about the crucial conservation work being done to preserve Kenya’s wild places.

At the core of Angama Amboseli is the signature Kenyan hospitality that the Angama brand is known for. Every aspect of your stay is thoughtfully designed to surprise and delight, ensuring that your experience is as unforgettable as the landscape itself.

This is a place to slow down, breathe, and fully immerse yourself in the wonder of Africa. After all, the name “Kimana” means “to stay a while” and once you arrive at Angama Amboseli, you’ll find it hard to leave. 4

Navigating leadership and workplace culture

In the dynamic world of professional speaking, few voices resonate as powerfully as that of Siphiwe Moyo. With a deep-seated passion for organisational behaviour and leadership development, Siphiwe has made a significant impact in the corporate world.

TELL US A LITTLE ABOUT YOURSELF. HOW DID YOU FIND YOURSELF IN THE INDUSTRY OF PROFESSIONAL SPEAKERS?

My journey into professional speaking began with a deep passion for organisational behaviour and leadership development. After years of working in corporate environments, I realised that my true calling was to inspire and guide others on how to navigate the complexities of the workplace. This naturally led me to the speaking industry, where I could share insights and engage with audiences on a larger scale.

WHAT DO YOU SPEAK ABOUT?

I speak on topics that lie at the intersection of organisational behaviour, leadership, workplace culture, and career development. My focus areas include building better workplaces, enhancing team effectiveness, and driving meaningful change. I aim to provide practical strategies that leaders and teams can use to thrive together.

WHO DO YOU FIND BOOKS YOU THE MOST?

I find that a diverse range of clients, from corporate teams to industry conferences, book me. However, I often work with organisations

that are undergoing significant transitions or looking to strengthen their leadership capabilities. For some reason, I don’t do much work in the public sector.

WHAT DO YOU LOVE MOST ABOUT SPEAKING PROFESSIONALLY?

What I love most about speaking professionally is the opportunity to make a real impact. It's incredibly rewarding to see a shift in an audience's mindset and to know that my words can spark positive change. The connection I form with the audience and the immediate feedback I receive is something I deeply value.

WHAT DO YOU LIKE THE LEAST ABOUT SPEAKING PROFESSIONALLY?

While I love what I do, the travel can be challenging at times. The demands of constant travel can be taxing, but it's a small price to pay for the privilege of doing what I love.

IF YOU HAVE ONE PIECE OF ADVICE TO GIVE TO ASPIRING SPEAKERS, WHAT WOULD THIS BE?

My advice to aspiring speakers is to find your unique voice and stay authentic. It's essential to

speak about topics you're truly passionate about because authenticity resonates with audiences. Also, continuously hone your craft - practice, get feedback, and never stop learning.

In a world where leadership and workplace culture are constantly evolving, Siphiwe Moyo continues to be a beacon of inspiration for organisations and individuals alike. Through their insightful talks, they not only address the challenges of today but also equip their audiences with the tools to thrive in the future. For aspiring speakers, Siphiwe offers a powerful reminder: authenticity and continuous growth are the keys to success in this field. .

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