The CSA Front Office - Meet Donna, Carmella & Sabrina With the opening of the new CSA Office, we thought it would be a good time to find out more about the three ladies in the front office and what their responsibilities are. Believe us when we say we could have filled up this entire issue with their stories and responsibilities. It took a lot of editing to get it down to just three pages. Read on and you’ll see how important their roles are in keeping The Great Outdoors’ wheels in motion. Donna Edinger
Donna, how long have you worked at TGO? This time, almost 13 years. I previously worked here from 1989-1996.
ple and let them know if their ARC application has been approved or disapproved. I am just the messenger, I don’t have a vote in approving or disapproving an application. Every October the process of Rules and Regulations for ARC starts. We have the Monday Planning Meeting and the Wednesday Action Meeting. We have our Guideline Review Meeting directly after those meetings for three to four sessions. At that point the committee has gone through the whole process one time, then they go back, tweak it and get it the way they want. They bring all that to me and I create a document that is in a strikeout version and that is sent out to the community. The board votes on it in February and then it goes on the website as the official guidelines.
Does it change a lot from year to year? It varies, most years it doesn’t. Mostly it’s just tweaking. People will point out where things might be in contradiction, so we strive to be consistent. Sometimes we need to add, sometimes we Do you live locally? need to delete. Sometimes there are new things. In the Yes, In Titusville. last five years I’ve seen that there are more people who Tell us how you came to TGO? are putting in generators with buried propane tanks. We I was living in Ft. Lauderdale in have had to put in a whole new section for that. So, the 1989 and I came to visit friends who had just purchased book evolves as our TGO world evolves. property on Fawn Trail. I decided I had found heaven and I call people and let them know if their ARC application two weeks later I moved. I lived in the park for six months on Sunset, then de- has been approved or disapproved. I am just the cided to move to a house in Titusville. I became a server messenger, I don’t have a vote in approving or disapat the Jukebox and, while there, a former TGO manager proving an application. offered me the position of ARC secretary. At one point I Most people are very good about complying with the was full-time as beverage cart girl, bartender, server and helped with catering. I’ve worked my way through many ARC guidelines, but there are people who are surprised different positions. I’ve now been the ARC secretary for when they get in trouble for not getting approval. I’ll hear questions like, “You mean I have to ask for permission to 13 years. I took on various duties as needed then, when Connie put on a roof or paint my house?” Yes, you do. Anything Hudson took medical leave in 2015, I learned how to run that can be seen needs to be approved, this includes backyards. Backyards can be seen from the golf course the CSA front office. Today I am still the ARC secretary and assistant to the and the nature trail, so changes in the back also need to Condo Boards. I do ARC business on Monday, Wednesday be approved. This includes screen rooms in the backyard. and Friday and do all Condo business on Tuesday and There is probably only 5% that don’t comply and this is mainly because they simply don’t know the rules. Thursday. What does all this entail? I take all ARC applications, review them and make sure everything is filled out as it should be, report to the committee, take the minutes and make sure everything stays in order, maintain the files, and try to assist people as much as I can to make sure I can get their application through the first time. I call peo-
How can we do a better job getting this information out to the new owners? The guidelines are in the welcome packet. If I hear people asking about what to do, I always try to let them know I am available to take their questions. I don’t care how many questions they ask, I want them to get it right. Continued...
27
