Spring 2015
NAHCNEWS Serving the Community since 1972
NAHC’s Mission Native American Health Center’s mission is to provide comprehensive services to improve the health and well-being of American Indians, Alaska Natives, and residents of the surrounding communities, with respect for cultural and linguistic differences.
7G1D stands for 7 Generations 1 Direction, our Commitment to Continued Quality Improvement for our members and our future generations.
Certified Employee Retention Program at NAHC Natalie Aguilera, PHR, Director of Human Resources What is retention and why is this important to NAHC? Retention is an organization’s ability to keep employees within the organization and it’s extremely important to: 1) Continuity of Care for our members, 2) employee morale and 3) saves the agency money that would be spent hiring and recruiting new talent. NAHC understands the impact that retention has on our organization and is committed to reducing turnover rates across the agency.
We’re certified! In order to address turnover, the Human Resources Department is pleased to announce that two members of the HR Team have been certified as Certified Employee Retention Professionals (CERP). Michelle Shawnego and Natalie Aguilera participated in a six month program which equipped them with professional knowledge and newlydeveloped tools to perform retention tasks on the ground in real time Serving the Community since 1972
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Benefits
“[Trust] cannot be mandated or purchased; it must be earned.”
CERP
continued from page 1 at NAHC. The CERP program is based on the Rethinking Retention ModelSM developed by Dick Finnegan. This model drives organizations to address employee retention with the same types of processes they apply to service, productivity, quality, and safety. Michelle and Natalie worked under the guidance of executive sponsors Ana O’Connor, Serena Wright and Charlene Harrison. After the program was sponsored by the Executive Leadership Team, HR began rolling our CERP to all supervisors across the agency.
Current successes Through CERP, HR successfully implemented the following initiatives at NAHC: Development of the Employee Value Proposition Employee Referral Program Improved new hire onboarding and orientation
Tools for supervisors The trainings for all NAHC supervisors focused on providing them knowledge, skills and tools to promote retention within their departments. Supervisors were tasked with calculating
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Serving the Community since 1972
the cost of turnover and setting retention goals based on turnover in their own departments. Supervisors were introduced to Stay Interviews, provided guidance on how to narrow the front door by developing department specific on-boarding processes. Most importantly, supervisors were provided training on how to build trust with employees.
Building Trust [Trust] is the emotional glue that binds followers and leaders together. The accumulation of trust is a measure of legitimacy of leadership. It cannot be mandated or purchased; it must be earned. Trust is the basic ingredient of all organizations, the lubrication that maintains the organization. - Warren Bennis, “Leadership”
You helped make it happen Through rolling out CERP to supervisors NAHC was able to decrease turnover by over 5% from 29.2% to 23.8% in the 2013 to 2014 year. The HR Team will continue to work with supervisors to improve employee retention and reduce employee turnover costs.
#MeetOurStaffMondays
CLICK HERE to watch Juliet’s Interview!
Meet Our Staff Mondays Follow our updates on Social Media @7Gen1D and meet a new staff person every other Monday Changing up the Monday Flow We are working to showcase staff at different locations and from different departments on our social media sites with a #MeetOurStaffMonday. Our first participant is Juliet Kinkade-Black MFT, PCC works as Counselor at 3124 International Blvd. in Oakland, CA.
Get to know your coworkers
“When I feel at my worst, laughing is able to build me up and keep me healthy.”
In this video, Juliet answers a few questions for us: What do you do to stay healthy? What do you like most about working at the Native American Health Center? Find out what your fellow staff enjoy most about working at the health center, and learn more about others’ tips to stay healthy. If you see Juliet, say hello and share a bit about yourself. Serving the Community since 1972
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NAHCNEWS
Lunchtime Blues?
Perk up with these recipes under 30 minutes
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Oven-Fried Salmon Cakes
Garlic Lime Asparagus
Simple Squash Soup
Serves 2-4 | Prep 25 min | Cook 30 min
Serves 4 | Prep 15 min | Cook 10 min
Serves 4 | Prep 10 min | Cook 10 min
Ingredients 1 can of wild-caught pink or red salmon 1 cup cooked sweet potato, mashed 2 large eggs, beaten 1/2 cup almond flour 1/2 cup fresh parsley leaves, minced 2 scallion very thinly sliced 1 tablespoon seasoning of choice 1 teaspoon salt 1 teaspoon hot sauce 1/2 teaspoon paprika 1/4 teaspoon ground black pepper Zest from 1 lemon 2 tablespoons ghee, melted
Ingredients 1 tablespoon olive oil 1 clove garlic, minced 1/2 onion, minced 1 bunch fresh asparagus spears, trimmed 1/4 lime, juiced salt and pepper to taste
Ingredients 1 medium kabocha squash 1 yellow onion, roughly chopped 2 cloves garlic, smashed (optional) 2 tablespoons olive oil 1¼ cup nonfat/lowfat milk ¼ teaspoon cayenne pepper toasted walnuts salt to taste coconut milk or cream to taste
Directions Preheat the oven to 425F and cover a large baking sheet with parchment paper. Drain the liquid from the salmon and crumble the fish into a mixing bowl. Remove any bones. Add sweet potato, eggs, almond flour, parsley, scallions, seasoning, salt, hot pepper sauce, paprika, black pepper, and lemon zest. Mix well. Refrigerate for 10 minutes. Brush the parchment paper with melted ghee. Place patties onto parchment using a 1/3 measureing cup. They should be about 1 inch thick. Brush the tops of the cakes with ghee, then bake for 20 minutes. Flip each patty and bake for 10 minutes. Serve with a squeeze of lemon juice and your sauce of choice.
Stir in asparagus spears; cook until tender, about 5 minutes.
Serving the Community since 1972
Directions Add olive oil in a large skillet over medium heat. Stir in garlic and onions, and cook for 1 to 2 minutes.
Squeeze lime over hot asparagus, and season with salt and pepper. Transfer to serving plate, and garnish with lime wedges.
“A splash of lime lends zesty freshness to this early spring favorite.”
Directions Cut the squash into wedges. Scoop out the seeds, cut off the rind, and dice the squash. Heat the oil in a large skillet over medium high heat. Add the squash, onion, and garlic. Sprinkle with a little salt and saute until lightly browned and the squash is cooked through. Place the cooked squash in a blender and add the milk and cayenne. Blend for 3-5 minutes or until the mixture is very smooth. Season generously with salt. Top each serving with toasted walnuts.
Nutrition and Fitness
Youth Health Matters Emily Yu, Volunteer with Nutrition and Fitness Early Intervention NAHC is tackling the problem of physical inactivity and poor eating habits in our youth. The number of children with obesity has more than doubled in children in the past 30 years. In Oakland, the percentage of NAHC pediatric patients who are overweight or obese reached 37% in 2014. Children who are obese are at higher risk for long-term health problems such as diabetes and heart disease. In 2013, children with type 2 diabetes rose to 191,986, which has increased by more than 10% in the last decade. With diabetes on the rise, NAHC wants to address the issue by providing early preventative guidance to those at risk.
NAHC’s Nutrition Team Led by Dr. Dipti Barot and the nutrition team at NAHC, involving Laura McLively, RD, Melissa Cannon, RD, Jessica Gutierrez, and Emily Yu, NAHC created a program with a series
of classes aimed at making learning about healthy living more fun. Every Wednesday afternoon for six weeks, families with children at high risk for chronic health problems came to class to learn how to adopt a healthier lifestyle.
About the Series The series included skill building topics geared towards children and their parents. The classes were interactive and discussion-based to encourage participants to support each other in their progress.
Exciting Outcomes The class was a huge success! By the end of the class series, parents learned how to be good role models around food and set limits with children on screen time and grocery shopping. Children gained some kitchen skills and set specific achievable nutrition and exercise-related goals each week to improve their lifestyles.
User Feedback One participant’s father said that they have begun running around Lake Merritt as a family and have since lost weight. Another participant’s mother mentioned that her child is taking the initiative to ban junk foods and soda from the house. Another participant who could not do any push-ups in the beginning boasted that she can do five push-ups now. The children in the class often recall more information taught in class than the parents do, highlighting the importance of involving both parents and kids in making healthy lifestyle changes.
How to Get Involved Due to the program’s success, a second pediatric group visit will be started in the coming weeks, geared towards kids age 9-12. If you know anyone who may benefit from the group or who may be interested, please contact Jessica at (510)-535-4461. Serving the Community since 1972
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Native Love - Celebrating the creativity of our community
Native Love 2015 Fashion, fun, art and community!
A Day of Success!
The Media program’s 2nd annual Native Love fundraiser was a total success! The event was held on Saturday Feb. 28th in downtown Oakland at the Betti Ono Gallery.
Wide Community Support
Native Love also had a wealth of donations from across Indian country and the Bay. Gathering Tribes donated a Michael Horse print along with a t-shirt for our raffle, designer Rachel Sedberry of Berry Native Hoops donated multiple pairs of Last year Media organized the first Native Love, a multi-media earrings, Blackbird Underpinnings donated a silk lace bralette, fundraiser for the Media program designed to highlight urban Black Salt Collective donated multiple art prints, Field Day indigenous artists, designers, performers, and innovators. We Wearables donated two handmade dresses, OXDX donated created this event to promote Native creativity, visibility, and design work for our event poster and t-shirts, Paint Pens the connections between health, spirituality, and self-expres- Collective donated original artwork and prints, Show & Tell sion. donated a gift card, and many individual artists donated art, clothing, and time to the event.
Setting a Foundation
Building on the interest and success of last year’s performance based line-up, this year we planned a fashion show. Over the last six months Media staff and the Native Love committee (Parke Ballantine, Lina Blanco, Chris Yglesias, Nazbah Tom, and Cara Little) promoted and reached out to Native designers across the Bay Area and the country. With support from Jessica Metcalfe at Beyond Buckskin, attendance and outreach at Native art shows, and interpersonal connections, the Native Love committee collaborated with designers Tisina Parker, Rachel Sedberry, and Amelia Berumen (Anecita Hernandez was also a featured designer, but was unable to participate due to a family emergency). Steven Bitsilly from Hair Candy salon in San Francisco provided a team for hair and makeup, adorning our models with tailored runway looks.
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What Next?
Over 130 people showed up for the event and Media raised double the event budget. The success of this event is due to all the artists, volunteers, and support Media received throughout and we very grateful for all the love. The money raised from this event goes towards the sustainability of the Media program, incentives for interns, equipment, and the development of next year’s event. Click HERE to the program and lear more about all of our designers, donors, community models and the history of this collaborative event!
Without Reservations
NAHCNEWS
Ricardo Caté, Kewa Pueblo
Ricardo Cate (Kewa Pueblo) is a cartoonist, father, teacher, film-maker and stand-up comic. Without Reservations comics strip revolves around two central characters: The Chief and The General. Through laughter and art, Ricardo has developed a strong following. His work has been published in the Santa Fe New Mexican as well as a published book under the same name. His inspirations come from Mad magazine. Growing up on the reservation, Ricardo’s cartoons speak to community, inspired by the people he grew up with.
ww.ricardocate.com kewacate@gmail.com Without Reservations
NAHC Word Hunt Help us find these words!
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Nutrition and Fitness
Taking the Pressure Off How to Lower Blood Pressure through Diet and Lifestyle Julie Miller, UCSF Dietetic Intern with Nutrition and Fitness The Role of Sodium Sodium, more commonly known as salt, plays an important role in our bodies by controlling fluid balance and blood pressure. Sodium holds on to water, so eating too much sodium can raise blood pressure and increase risk of heart disease. The extra water makes the heart and kidneys have to work harder, causing strain on the entire body. The average person in America eats five teaspoons of salt every day, which is five times the amount that the body needs! One teaspoon of salt contains approximately 2,300 milligrams of sodium, which is the maximum recommended daily intake. For people who already have high blood pressure or heart disease, the recommendation is less than 1,500 milligrams of sodium per day, which equals less than half a teaspoon of salt per day.
Making the Invisible, Visible Sodium is invisible in food, so it is difficult to know how much sodium there is in prepared foods. Large amounts of sodium are hidden in canned, processed, and packaged foods, cured meats, and pickled foods. Although you might not think of these as salty foods, deli meat, cheese, salad dressing, and bread all contain high sodium levels. By reading labels, you can be aware of foods that are contributing salt to your diet.
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Serving the Community since 1972
According to the CDC, 25 percent of sodium consumed comes from restaurant food. Restaurants are in business to make their food taste good, so restaurants, especially fast food restaurants, serve foods that contain large amounts of sodium. Although fast food meals do not come with a nutrition label, most fast food restaurants have nutrition information either inside or online that you can use. Unlike processed and prepared foods, fresh foods are very low in sodium. By cooking your own meals, you are in control of the sodium and are less likely to add as much sodium as restaurants do.
Healthy Levels There are ways to reduce sodium intake to a healthy level while still enjoying flavorful foods! Although salt adds flavor to food, many ingredients make food taste good. Using spices, herbs, lemon, garlic, ginger, vinegar, and pepper to season food creates meals with tremendous variety and flavor without the use of salt. Over time, taste buds get used to lower sodium foods, and the change in taste becomes unnoticeable. In addition to lowering sodium intake, regular physical activity and getting to a healthy weight can help lower blood pressure and promote overall health and wellbeing.
Quick Tips
For Lowering Blood Pressure Read nutrition labels
Choose low sodium foods. Low sodium is defined as 140 milligrams or less of sodium per serving. Avoid high sodium foods. High sodium is defined as 400 milligrams or more of sodium per serving.
Eat more home-cooked meals
Foods cooked from scratch are lower in sodium than restaurant foods and packaged foods.
Choose fresh foods
Fresh and frozen foods are lower in sodium than canned, packaged, boxed, or commercially prepared foods. If you buy canned vegetables, look for “low-sodium� and rinse under water before consuming.
Be creative with seasoning
Instead of salt, choose garlic, ginger, lemon, lime, vinegar, pepper, herbs, and spices to season food.
Get regular exercise
The minimum recommendation is at least 30 minutes of exercise, five days a week.
Get to a healthy weight
Getting to a healthy weight (a Body Mass Index of 20-25) through healthy diet and exercise can help you keep your blood pressure down.
Serving the Community since 1972
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NAHC Media - Follow us on Social Media
4th Annual
Water Walk 2015 Join us May 19th
For the Native American Health Center’s 4th Annual Water Walk at Ocean Beach, Stairwell #20 The water walk reminds us of the sacredness of the water and creates an awareness of our responsibility to care for the water. Visiting the site beforehand to give an offering with your prayers is encouraged. Women, it is culturally appropriate to wear a skirt during the walk.
For more information
Michele Maas, (415) 503-1046 x2712 or Aurora Mamea, (415) 621-4371 x593
What’s Trending? Follow our updates at 7Gen1D Did You Know?
What we share
The Native American Health Center has over 16,000 followers on Facebook and nearly 650 followers on Twitter! You can find us on Youtube, Twitter, Pinterest, Flickr and Soundcloud.
NAHC events and updates, health and wellness tips and topics, news from Indian Country, issues affecting local and international Indigenous communities and communities of color, social justice work, heritage month celebration, art and fashion updates.
Streamlining Social Media All our social media sites will be searchable and streamlined to increase our presence and represent the digital face of NAHC as a singular, untied organization. Our urls for social media will now end in 7Gen1D Find us at: www.facebook.com/7Gen1D www.youtube.com/7Gen1D www.souncloud.com/7Gen1D
Want your event posted to social media? We are asking everyone to send information they wish to have posted to NAHCmedia@nativehealth.org with “SMR” in the subject line for Social Media Request. This allows us to keep our voice consistent and present a united face to the community for all our services.
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Serving the Community since 1972
We are widening the circle! Follow us and get in the know. Share community events with your friends and family. It takes all of us to spread the word. NAHC Media is working to support the ongoing success and sustainability of NAHC by updating and assessing our systems to bring our staff and communities the best service and quality representation.
#meetourstaffmondays #twospirittuesdays #foryourhealth #followback
San Francisco Youth Services - Native R.E.A.C.H Council
Indigenous Roots San Francisco Native REACH Council raised $5,000! Native REACH
In their words
Native R.E.A.C.H. (Re-inventing Education And Community Health) Council is the Native American Health Center’s Youth task force in San Francisco. The Council is composed of Native American youth between the ages of 12 and 18 who work to advocate for the needs of Native American youth community and address the issues they face. The council dedicates themselves to discussing important community issues, plan community events, develop leadership skills, represent the youth voice and make reccomendations to improve health services for Native Youth.
One of the applicants, Ari AntoneRamirez (Tohono Od’ham) speaks to why a project like this needs to be funded: “Traditionally, Native American people have always been healthy. We’ve been faced with historical trauma and genocide that as a whole community given us some of the highest rates of diabetes, heart disease. This class aims to combat those statistics and reverse some of the psychological and historical trauma that our community has faced.” Esmeralda Acosta (Mexican) speaks to the impact and relevance of this work, “We want to make healthy food accessible to the Native American community”.
Applying for the BLING grant
Congratulations!
REACH Council developed a video for their application for $5,000 to be awarded with the goal of creating the Indigenous Roots cooking class. The goal of the project is to create a space for Native American and Indigenous youth and families in San Francisco to come and learn to cook healthy foods where the whole family: mother, father, sisters, brothers, grandmas, aunties, uncles and cousins can learn to cook together, intergenerationally.
The REACH council received full funding for their project and will soon be starting the cooking class with family and community.
“Traditionally, Native American people have always been healthy. ”
To learn more, please contact SharahN@nativehealth.org or (415) 863-2430
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NAHCNEWS
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Serving the Community since 1972
Family Recipe Submission - Celebrating our Staff
Blue Corn Panny Cakes
Recipe submitted by Shunkila Blackcalf, Díne and Lakota, Intake Coordinator with CWD Ingredients
¾ cups blue corn 1 tsp. salt 1 tbs. sugar 1 cup boiling water 1 egg beaten ½ cup milk 2 tbs. butter melted ¾ cup unbleached flour 2 tsp. baking powder ½ cup pine nuts
Ingredients
Mix blue corn, salt, sugar, and boiling h2o, let it stand a few minutes Mix milk, egg, and butter, add to blue corn mix Mix flour and baking powder, add to blue corn mix
Helpful Tips
For each cup of buttermilk used instead of milk you will want to use 2 teaspoons less baking powder and add 1/2 teaspoon of baking soda
Maiz Maze NAHC Staff Speak-Up “I like working at NAHC because I get to give back to my community which is a cultural value that I was raised with. My parents always told us to share what we have including knowledge so that others may benefit from our learning and growth. My position supports specials projects, the development of departmental programs initiatives, and supports overall integration of services. I have a bunch of strategies for staying healthy. Personally, I like to take long walks and also add in other activities as I have time or resources for, such as boxing or yoga. I find the length of time spent walking is meditative, energizing, and sometimes I get to walk with a friend so we get to catch up on each other’s lives too! My close friends are reliable for their humor and support. I do my best to ensure I have adequate time for work, play, sleep, working out, artistic pursuits, and reflection. My relationship with food is changing and I am now practicing food as medicine more than ever so that I can sustain a longer life given all that I want to accomplish in life. I feel loved and supported by my partner as well as my family and friends, so this benefits my mental, psychological, and spiritual health a great deal. I feel incredibly blessed.”
naZbah Tom CWD Program Manager, Special Projects Serving the Community since 1972
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Want your voice heard? Submit an article to the newsletter! Write an article
We’re looking for program updates, poetry, recipes, tips and more! Contact Media at any time with questions you may have about your articles at NAHCMedia@nativehealth.org
Submit your article
Submit directly to our Survey Monkey online form at www.surveymonkey.com/s/NAHCNewsletterSurvey
Read and enjoy your article with staff!
Look for your article in an upcoming quarterly newsletter
Deadlines and Release Dates for our Newsletter Fall Newsletter Spring Newsletter Submission Deadline | March 2nd, 2015 Submission Deadline | August 31st 1st, 2015 Release Date | September 14th, 2015 Release Date | March 16th, 2015 Summer Newsletter Submission Deadline | June 1st, 2015 Release Date | March 15th, 2015
Winter Newsletter Submission Deadline | January 4th 1st, 2015 Release Date | January 18th, 2015
THANK YOU FROM THE MEDIA TEAM Parke Ballantine Media Program Manager | Lina Blanco Graphic Designer | Chris Yglesias Media Assistant
OUR MISSION Native American Health Center’s mission is to provide comprehensive services to improve the health and well-being of American Indians, Alaska Natives, and residents of the surrounding communities, with respect for cultural and linguistic differences.