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ISO 37002:2021 WHISTLEBLOWING MANAGEMENT SYSTEMS CERTIFICATION & TRAINING
Improve your existing whistleblowing policy and procedures, or simply comply with applicable whistleblowing legislation with ISO 37002 Certification and Training
WHAT IS ISO 37002:2021 WHISTLEBLOWER STANDARD FOR? The International Organization for Standardization (ISO) has developed a new guidelines for whistleblowing management systems — ISO 37002. ISO37002 provides guidelines for implementing, managing, evaluating, maintaining and improving a robust and effective whistleblowing management system. But what does it mean in practice and how can it improve and add value to an organisation’s existing whistleblowing programme? The ISO Whistleblower Guidelines provide advice to organisations for establishing, implementing, maintaining and improving a whistleblowing management system, with the following outcomes: Encouraging and facilitating reporting of wrongdoing ensuring reports of wrongdoing are dealt with in a proper and timely manner improving organisational culture and governance Supporting and protecting whistleblowers and other interested parties reducing the risks of wrongdoing The ISO Whistleblower Guidelines assist organisations to create whistleblowing management systems based on the principles of trust, impartiality and protection. The guidelines are adaptable, and their use will vary with the size, nature, complexity and jurisdiction of the organisation’s activities.
The ISO Whistleblower Guidelines can assist an organisation to improve its existing whistleblowing policy and procedures, or to comply with applicable whistleblowing legislation. ABAC® is now offering training on ISO 37002. The aim of the course is to improve the culture in every organisation so that employees feel comfortable whistleblowing where necessary. In order to enhance the learning experience, the course contains reallife scenarios where whistleblowing has helped prevent disaster and examples where whistleblowing could have helped prevent disasters. LET’S TALK!
WHAT IS THE BENEFIT OF A GLOBAL WHISTLEBLOWING MANAGEMENT SYSTEM STANDARD? ISO 37002 can be used by any organisation, regardless of its size, its sector, or how it is organised. Organisations will be able to solve a lot more problems that otherwise might escalate, which is really avoiding harm to the organisation and its stakeholders. It’s also a new way to look at your organisation’s culture. The proposed ISO 37002 Management Systems Standard will serve the purpose of: •
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WHAT IS THE DIFFERENCE BETWEEN ISO 37002 STANDARD AND THE OTHER ISO STANDARDS THAT ADDRESS COMPLIANCE ISSUES?
The ISO Whistleblower Guidelines use the ‘harmonised structure’ (i.e. clause sequence, common text and common terminology) developed by ISO to improve alignment among international standards for management systems. So, if you are familiar with the anti-bribery management standard (ISO 37001), for example, these guidelines will be very easy to understand. The similar format, sections, definitions and layout really make it easier for those familiar with the ISO structure. MORE ON ISO 37002
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Guiding organisations to establish coherent whistleblowing frameworks that create protective environments and confidently report wrongdoing and address concerns swiftly and appropriately. Helping build trust between an organisation and its stakeholders, including staff. Responding to concerns about the reporting of and dealing with wrongdoing in view of the increasing number of cases reported publicly. Supporting good governance and transparency. The intention is that ISO 37002 will be used as a standalone document. Equally, the proposed standard could be used in conjunction with other standards, such as organisational governance and anti-bribery, compliance and other management systems. Guiding organisations to foster a culture of transparency, in which people are confident to report concerns of wrongdoing. GET A FREE QUOTE NOW!
WHAT’S COVERED IN THE ABAC® COURSE? CAN YOU ANSWER THE FOLLOWING QUESTIONS: CONFIDENTLY? • • • • • • • •
What is whistleblowing? Why should you whistleblow? Whistleblowers of the past Legal protection from whistleblowing Protected whistleblowing categories Whistleblowing disclosures Gagging clauses in employment contracts How should you report whistleblowing?
No? Not a problem, ABAC® is now offering training on ISO 37002. The aim of the course is to improve the culture in every organisation so that employees feel comfortable whistleblowing where necessary. In order to enhance the learning experience, the course contains real-life scenarios where whistleblowing has helped prevent disaster and examples where whistleblowing could have helped prevent disasters. Our ABAC® whistleblowing training will engage you with thought-provoking activities and assessments. The ABAC® course helps users to learn everything about whistleblowing and provides a comprehensive overview of whistleblower rights and how should organisations apply whistleblowing management systems.
After the course, you and/or your team will be able to improve the culture in every organisation so that employees feel comfortable whistleblowing where necessary. The ISO 37002 Whistleblowing Training provides the best knowledge of whistleblowing requirements based on ISO 37002. In order to enhance the learning experience, the course contains real-life scenarios where whistleblowing has helped prevent disaster and examples where whistleblowing could have helped prevent disasters. BY THE END OF THIS ISO 37002 TRAINING COURSE, DELEGATES WILL BE ABLE TO: • Understand the basics of the concepts, approaches, standards, methods and techniques for the effective implementation of whistleblowing programme • Develop the necessary presentation and leadership skills enabling you to communicate your whistleblowing programme? findings to all levels and all stakeholders • Determine your organisation’s appetite and tolerance for risk • Understand the basics of how Whistleblower relate to crisis management, business continuity and other key business areas GET A FREE QUOTE NOW!
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ISO 37002:2021SCOPE ISO 37002 will provide practical guidance to organisations on a broad array of whistleblowing management aspects. It doesn’t specify requirements but provides guidance on whistleblowing management systems and recommended practices. ISO 37002 is intended to be adaptable. Its use can differ depending on the size, nature and complexity of an organisation’s activities. ISO 37002 will be written as a “High-Level Structure” (HLS). The HLS is a set of 10 clauses that all ISO management system standards are required to use to ensure consistency and greater integration among systems of different disciplines. The HLS approach involves precise drafting. For example, discussion about the wording of ISO 37002 is ongoing because the guidelines will include generic management system terms and definitions, along with discipline-specific terms. There’s no known overlap of ISO 37002 with existing or planned standards. WG3 provides an overview of ISO standards that relate to the proposed standard on whistleblowing management systems: • ISO 37001:2016 anti-bribery management systems. Requirements with guidance for use. • ISO 37301 Compliance management systems. • ISO 18788:2015 Management system for private security operations. • ISO 28007-1:2015 Ships and marine technology — Guidelines for Private Maritime Security. • Private Maritime Security Companies (PMSC) providing privately contracted armed security personnel (PCASP) on board ships (and pro forma contract). • ISO/TR 31004:2013 Risk management — Guidance for the implementation of ISO 31000. • ISO/IEC 27002:2013 Information technology — Security techniques — Code of practice for information security controls. • ISO 27500:2016 The human-centered organisation — Rationale and general principles. LET’S TALK!
These standards don’t include specific guidance regarding processes involved in whistleblowing arrangements, nor do they offer any guidance on how to implement processes. Organisations that haven’t adopted management system standards will be able to adopt ISO 37002 as stand-alone guidance. Organisations will be able to choose to extend the scope of the whistleblowing management system to include reporting from outside their organisations. The international standard won’t be specific to any sector and will be suitable for organisations of all sizes from small- and medium-sized enterprises (SMEs) to multinational companies. Based on the principles of trust, impartiality and protection, ISO 37002 is aimed to guide organisations in managing the full cycle of whistleblowing: • • • • •
Identification and reporting of concerns of wrongdoing. Assessment of concerns of wrongdoing. Means of addressing concerns of wrongdoing. Closing of whistleblowing cases. This standard intends to provide a framework for establishing a clear and robust organisational whistleblowing system. Creating a protective environment where people can confidently report concerns is crucial to effectively preventing and dealing with wrongdoing in your organisation.
ISO 37002 addresses the need for organisations to protect whistleblowers and other people who might be affected by reporting wrongdoing. Retaliation is mentioned as a specific risk of whistleblowing. At ABAC® we understand the complex issue of establishing and managing an effective organisational whistleblowing infrastructure and not limiting itself to an employer’s point of view but also recognising a whistleblower’s perspective.
HELPING YOU MAKE INFORMED, SOUND DECISIONS Risk management is a full-time, ongoing endeavor for organisations in today’s business world, and it poses constant challenges. Unfortunately, fraud, bribery and corruption are major factors affecting businesses and agencies of all sizes and industries. Being proactive against these risks can mean the difference between success and ruin. The Risk Management and ABMS Playbook provides tools, checklists, case studies, FAQs and other resources to help you lead your organisation into better preparedness and compliance. Our experts share their own plays to help you reduce risk, thereby preventing and detecting more fraud. The first section address risk management directly: proper third-party due diligence and critical background screening take center stage for this game plan. Section two tackles bribery and corruption, with tried-and-true measures you can implement to stay better protected and in compliance with strict laws and regulations. DOWNLOAD EBOOK NOW
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ABAC Center of Excellence Limited 2nd Floor, 5 Harbour Exchange Square South Quay, London E14 9GE UK t: +44 207 868 1575 | e: info@ABACgroup.com
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ABAC® Center of Excellence Huma Khalid, Scheme Manager e: huma.k@ABACgroup.com | t: +44 777 652 4355, +971 521 042 433 Huma, as Scheme Manager, is responsible for leading ABAC® and specifically, how ABAC® delivers on its commitment to counter bribery and corruption. Huma’s responsibilities include planning and overseeing all aspects of the ABAC® program, which include Certification and Training. Additionally, Huma is overseeing the Compliance Department for the implementation, management and internal audit of CRI Group’s and ABAC® compliance programs. These programs are consistent with regulatory requirements and executive management’s commitment to maintaining an ethical culture and a high standard of compliance.
Zafar I. Anjum, Group Chief Executive Officer e: zanjum@CRIgroup.com | t: +44 758 8454959, +971 50 9038184 Zafar, Group CEO at CRI Group and ABAC® has been building a 30 years’ career in the areas of anti-corruption, fraud prevention, protective integrity, security, and compliance. Possessing both industry expertise and an extensive educational background (MS, MSc, CFE, CII, CIS, MICA, Int. Dip. (Fin. Crime), CII, MIPI, MABI), Zafar Anjum is often the first certified global investigator on the scene when multi-national EMEA corporations seek to close compliance or security gaps.
Certification and training to ISO standards demonstrates that your organisation works to international or national best practice, demonstrating your credibility and competence to stakeholders and customers. Certifications are legally obligated in some industries, while in other industries they are often included in tender requirements. At ABAC® we can provide you with training and certification for the following:
ISO 37001:2016 ANTI-BRIBERY MANAGEMENT SYSTEMS
Designed to help your organisation implement an antibribery management system (ABMS), and/or enhance the controls you currently have. ISO 37001 helps to reduce the risk of bribery occurring and can demonstrate to your stakeholders that you have put in place internationally recognised good-practice anti-bribery controls. READ MORE
ISO 31000:2018 RISK MANAGEMENT SYSTEM
ISO 31000 is an international standard published in 2009, and updated in 2018, that provides principles and guidelines for effective risk management. It outlines a generic approach to risk management, which can be applied to different types of risks (financial, safety, project risks) and used by any type of organisation. It provides guidelines and principles that can help to undertake a critical review of your organisation’s risk management process. READ MORE
ISO 37301:2021 COMPLIANCE MANAGEMENT SYSTEM
ISO 37301 is a widely-accepted standard that provides guidance for establishing, developing, implementing, evaluating, maintaining and improving an organisation’s compliance management program. It covers all compliance-related issues including anti-trust, fraud, misconduct, export control, anti-money laundering, and other unexpected risks which might affect your business. READ MORE
ISO 37000 GUIDANCE FOR THE GOVERNANCE OF ORGANISATIONS Under Development... LET’S TALK
Building TRUST. Ensuring COMPLIANCETM. Since 1990, Corporate Research and Investigations Limited “CRI® Group” has safeguarded businesses from fraud and corruption, providing insurance fraud investigations, employee background screening, investigative due diligence, thirdparty risk management, compliance and other professional investigative research services. In 2016, CRI® Group launched Anti-Bribery Anti-Corruption (ABAC®) Center of Excellence - an independent certification body established for ISO 37001:2016 Anti-Bribery Management Systems, ISO 19600:2014 Compliance Management Systems and ISO 31000:2018 Risk Management, providing certification. ABAC® Center of Excellence provides world-class certification services to organisations seeking to validate or expand their existing compliance frameworks to maintain a competitive edge in the world marketplace. Our experts audit your existing compliance and anti-bribery anti-corruption management systems to assess effectiveness and vulnerabilities, while ensuring your organisation complies with Internal Standards, FCPA rules, UK Bribery Act laws, Anti-Money Laundering regulations, and all other global, regional and local regulations. ABAC® educates, equips and supports the world’s leading business organisations with the latest best-in-practice risk assessments, performance assessments, systems improvement and standards certification. ABAC® offers a complete suite of solutions designed to help organisations mitigate the internal and external risks associated with operating in multi-jurisdiction and multicultural environments while assisting in the development of frameworks for strategic compliance programs.
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