Digital Printing Solutions
“By developing an unparalleled understanding of your business we can provide long-term business value with speed and efficiency.”
Digital Printing Solutions ...creating your digital working environment
Since its formation in 1989, Abbey Business Equipment Limited has provided more than 20 years of service excellence to its clients. Abbey is a market leader in the supply of intelligent print solutions. As an independent company it is not tied to providing equipment from a single manufacturer, enabling the firm to provide a range of products which are tailor-made for your business.
The business solutions provider adopts a one-stop shop approach for the hardware and software requirements of the modern digital office, selecting technologies from the world’s leading manufacturers. The sales and service support is second to none with a team of dedicated Account Managers and Technicians on hand to guide you through the decision-making process. Abbey offers an extensive consultation programme including print audits to ensure the advised solution compliments your existing or new environment. The new head office, which includes a showroom and distribution centre, is located in Cheltenham, Gloucestershire. It is home to Abbey’s key personnel, many of which have been with the company from the beginning and, are proud to have witnessed the firm develop into Gloucestershire’s premier supplier of digital office solutions.
“Our fully trained field technicians are local to you, ensuring a guaranteed response time. Whether you require technical support or the latest drivers, our team is here to help.”
Service and Technical Support ...supporting your digital working environment
Abbey Business Equipment has a highly-trained engineering workforce and with more than 20 years of industry experience, the company provides unparalleled client services. These services are flexible and designed to adapt to the requirements of each contract, regardless of size. With any purchase of a digital solution, Abbey guarantees consistent copy quality throughout the life of the machine. This is achieved through regular equipment servicing and the use of manufacturerproduced parts by professional engineers.
The Abbey service portfolio: • Quarterly review of print volumes, call-outs and response times • Regular preventative maintenance • Full reports on machine service history • Flexible service arrangements with a choice of guaranteed response times and service level agreements • Loan machines to reduce downtime for high volume users • Dedicated manufacturer-trained account engineers
“It is imperative that solutions are delivered and deployed in an organised manner.�
Installation and Training ...organising and connecting your digital environment
Abbey takes full responsibility for the installation and configuration of products to meet individual requirements. The service provided includes logistics and relocations alongside a comprehensive recycling system which includes the removal and recycling of all packaging in accordance with European Environmental Regulations. Abbey is committed to reducing its carbon footprint, and has been recognised for its commitment to environmental issues with Planet Positive accreditation. With one of the largest field-based service teams in the South West, Abbey ensures that products are delivered, configured and installed with the minimum inconvenience. Remote and on-site support services ensure that products remain in optimum condition, maximising the availability of your document solutions to the highest standard, leaving you to focus on your business.
End User Training / Key Operator Training The installation team trains end users and key operators to thoroughly understand the products and demonstrate how they can improve document work flow. Abbey focuses on helping your employees achieve maximum productivity, which in turn reduces the cost of product ownership.
“Abbey takes pride in listening to the client, capturing their requirements and delivering solutions to agreed timescales and budgets.”
What our clients say
“In the businesses that I have worked in I have dealt with quite a few equipment suppliers. Having had chance to view the competition there is still only one company that I have turned to when it comes to replacing equipment. Now at the third company I have brought Abbey into I am just as confident that I have made the right decision as when I first met them. Abbey not only make it easy to do business with them but they make you look good for bringing them onboard.”
“Your professional manner and willingness to help and find solutions to problems made our move and dilapidations schedule a lot smoother and less stressful on our part.”
Tim Bayes IT Manager, Homesafe Lindman
“All of the projects undertaken by Abbey have been professionally managed, completing within programme and budget. Feedback has confirmed that the Abbey staff have communicated effectively with the Trust personnel to keep them informed of progress and to co-operate with any changes to enable Trust staff to deal with unscheduled clinical issues.”
“For the past six years, Abbey Business Equipment has exceeded our service expectations – nothing is too much trouble, proactive at thinking outside the box to find cost effective solutions for our business and dedicated to building and maintaining the relationship between us. Their support in furnishing our new 45,000 ft sq HQ was superb.”
Leslie Powell Associate Director, Inventures
Hilary Bateman Head of Department, St. James’s Place
“Our relationship with Abbey was perfect throughout our relocation to our new offices. They offered excellent support throughout our procurement, even when they were unassured of obtaining our business, finding innovative solutions based on their wealth of experience. They were able to offer a unique service with their excellent installers being locally sourced to help us achieve our Government sustainability targets. I wouldn’t hesitate to recommend Abbey to my colleagues in the NHS, or to other industry sectors.”
“We have had excellent service from Abbey over several projects. They go out of their way to help and to be flexible in their approach. Several times they have gone above and beyond the call of duty and always deliver on their promises. A true partner.”
Gary Hotine I.T. Manager, South Devon Health Care Trust
Mike Paskin Director, John Laing Integrated Solutions
Sally McIllwaith Business Manager, Winstons Wish
“At Abbey Business Equipment we remain focused on building long term relationships with our clients. We are dependable, professional and uphold traditional values.”
Some of the clients we work with
Accountants · Davies Mayers Barnett · Horwath Clark Whitehill · Kingscott Dix · Mazars · UHY Peacheys Charities · Glenfall House · Lillian Faithfull Homes · LINC · The Meningitis Trust · Wildfowl & Wetlands Trust · Winston’s Wish · YMCA · Young Gloucestershire Churches · Diocese of Clifton · Elim Pentecostal · Gloucester Diocesan Board of Finance · Holy Trinity Cheltenham · Worcester Diocesan Board of Finance Construction · Beam Construction · Britannia Construction · EW Beard · Grimshaw Kinnear · John Laing · Mears plc · Moss Construction · Robert Hitchins Group Estate Agents · Andrew Grant · Bruton Knowles · Carver Knowles · Errington Smith · Isherwoods · John Ryde Commercial · Kirkham Pryer · Perry Bishop & Chambers · Peter Ball · Steve Gooch
Facilities Management · Interserve · Inventures · John Laing Integrated Services · Reliance Secure Task Management Finance & Insurance · Capita · Chelsea Building Society · Ecclesiastical Insurance Group · Endsleigh Insurance Services · Jardine Lloyd Thompson · Lincoln Financial Services · Lloyd & White · St James’s Place · Vertex (Marlborough Stirling) · Zurich Financial Services Legal Practices · Ash Clifford · BPE Cheltenham · Davies & Partners · DF Legal · Harding Evans Solicitors · Hulme & Co · Iacopi & Palmer · James Cook · Lane & Co · Langley Wellington · Pardoes · Rowberry Morris · Wiggin Osborne Fullerlove Manufacturing / Commercial · Alan Dick & Co · Brace’s Bakery Ltd (Newport) · CDW Products · Corin Medical · Group 4 Technology · Honda Logistics (Swindon) · Howard Tenens · Invertec (ICI) · Kohler Mira · Kraft Foods · Lister Petter · Mackline · Magnox · Messier Dowty
· Norville Optical · PKL Group · Renishaw · Sapa Holdings · Securistyle · Smiths Aerospace (GE Aviation) · Spirax Sarco · Unilever (Birds Eye Walls) · Westington Signals Motor Dealerships · Baylis Haines & Strange · Beechwood Audi · Blade Motor Group · Broughtons · Colt Cars · Fish Brothers · Inchape Retail (CD Bramall) · Mitsubishi Motors National & Local Government · Avon & Somerset Constabulary · Blaenau Gwent County Borough Council · Carillion Services · Cotswold District Council · Cheltenham Borough Council · Countryside Commission · DTI · GCHQ/Vosper Mantech · Gloucester City Council · Gloucester Constabulary · Gloucester County Council · Gloucester Magistrates’ Court · Gloucester Training & Enterprise · Gloucestershire Education Committee · Inland Revenue · Rutherford Appleton Laboratories (CCLRC) · Severnvale Housing · South Devon Healthcare · Tewkesbury Borough Council · UCAS
Schools & Colleges · Beaufort School · Bromsgrove School · Cam Woodfield Primary School · Chosen Hill School · Cleeve School · Corsham School · Hartpury College · Pittville School · Newent School · Redmaids School, Bristol · Sir Thomas Rich’s School · Slimbridge Primary School · Stourbridge College · The English Language Centre (Bristol) · University of Bangor · University of Gloucestershire · Wycliffe College Sports Clubs · Cheltenham Racecourse · Cheltenham Town Football Club · Cirencester Golf Club · East Gloucestershire Tennis Club · Forest Green Rovers · Gloucestershire Golf Union · Newport County AFC Travel & Leisure · Abercrombie & Kent · De Vere Hotels (The Belfry) · Everyman Theatre · Seasons Holidays Other · Arval PHH · Campden & Chorleywood Food Research Agency · Countrywide Farmers · George Bence & Sons · Nelson Thornes · Nuclear Electric · Pegasus Planning Consultants · WH Smith
Recruitment · Andrew Fraser · Now Recruitment
Abbey Business Equipment Ltd (Head Office) Units 23 & 24, Neptune Business Centre, Tewkesbury Road, Cheltenham, Gloucestershire. GL51 9FB tel. 01242 263444 • fax. 01242 250404 • www.abbeybusinessequipment.com
Office Interiors & Furniture • Digital Printers & Photocopiers • Workspace Re-Design • Move Management Solutions • Structured Cabling