Building & Facilities Management August 2021 by Abbey Publishing

AUGUST 2021 www.bfmmagazine.co.uk building & facilities facilities management management

CLEANING | LATEST NEWS | RECYCLING & WASTE MANAGEMENT

The fastest way to measure your energy consumption

INSIDE:

see pages 16-17

GRITIT rebrands as OUTCO - Interview with MD Andy Barry

see page 4

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On the cover: The fastest way to measure your energy consumption see pages 16-17

August 2021

BFM Team

Contents

Business Development Director

James Scrivens james@abbeypublishing.co.uk Production

News

Cover Story

Cleaning & Hygiene

Recycling & Waste

Join the PSSA

Sarah Daviner sarah@abbeypublishing.co.uk Account Manager

Katie Brehm accounts@abbeypublishing.co.uk

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All contents © Abbey Publishing Ltd 2017 ISSN: 1470-5281

Building & Facilities Management – August 2021

News

GRITIT rebrands as OUTCO - Interview with MD Andy Barry OUTCO is the new name for the business formerly known as GRITIT, but is this more than just a rebranding? Absolutely – it’s more than a name change. We needed to reflect that today we are a very different business. While GRITIT started in 2004 focused on winter gritting and snow clearance, the company expanded into a nationwide provider of a comprehensive suite of outdoor services – both organically and through acquisitions and significant inward investment. We evolved from an industryleading winter services provider, into a comprehensive outdoor services provider. We offer the UK’s first end-toend estate maintenance and compliance solution powered by smart technology. This is a unique offering, and we needed a brand that reflected this. The OUTCO name, and the positioning as ‘Outdoor Estate Compliance Experts’ reflects this more comprehensive offering. The most significant change seems to be that you’re now offering civil engineering services too – this seems a major step change from the winter and landscaping businesses. One of most significant and transformational developments in the company’s recent history was the purchase of NMC Group - a surfacing, engineering and external environment maintenance business. The acquisition at the end of 2020 effectively doubled the size of the company overnight, creating a £55 million provider 4

News

of external infrastructure compliance services capable of providing our clients with a year-round service. We now service 7500 sites around the UK and work with some of the country’s leading companies. To take two sectors, that includes retailers like Tesco, Morrisons, Sainsburys, IKEA and ASDA or property management companies such as CBRE, Savilles, British Land and JLL. And while there are differences in the nature of the services, there are also numerous points where these services overlap and considerable cross sale opportunities. We can expand into other segments such as drainage, specialist surface coating and colouring, and even electric vehicle charge points. Most importantly, we had a fantastic cultural fit with NMC – especially in terms of commitment to innovation and quality. What sort of customers are after an end-to-end service? For many companies, outdoor services are fulfilled by a

patchwork of small contracts and smaller contractors that consume a disproportionate amount of time to procure and manage. We all know the 80/20 rule about working smarter in business that states that 80% of the gains can come from 20% of the effort. With outsourcing, this rump of small yet time consuming contracts is an oppressive 20/80 burden. By offering a bundled service, we take that whole management challenge away from busy FMs, while offering the same level of quality, transparency across the piece. You position OUTCO as compliance experts – can you explain this further? Regulatory pressures are increasing for the outdoor estate with greater scrutiny from regulators. Organisations need to be able to rely on the safe and effective operation of outdoor environments to ensure compliant and commercially efficient running of their critical activities. These outdoor environments, infrastructure and assets

Building & Facilities Management – August 2021

News are under a constant assault from the weather, nature and general wear and tear. It’s easy for them to turn very quickly from safe and working assets to potential liabilities. At OUTCO we understand that organisations need to be able to get on with their core activities efficiently and without interruption while maintaining the highest standards of safety. With so many different moving parts and outside influences, this can be a complex task. We provide end-to-end, bundled services that are optimised through smart technology for better performance and transparency, we take on the breadth of this complexity. This ensures that our clients benefit from a joined-up and synergistic approach that delivers superior results, greater commercial efficiency but above all help their estates stay fully

compliant and safe year-round. How do you see technology impacting the outdoor FM and maintenance space? Virtually every sector is being transformed by technology and our industry is no different. OUTCO’s patented technology provides real time visibility on service delivery, offering data driven assurance that issues are being resolved, with critical detailed evidence to demonstrate compliance, whilst at the same time, generating internal operational efficiency gains. Over the past decade in winter gritting, we were able to use weather data to better target services and mobile technology to precisely track and record service delivery to provide greater transparency.

That progressive outlook can be applied to other areas. For example, mobile technology allows clients to connect with our teams more effectively. We have a client-facing app, which gives our clients the chance to submit photos or report any issues or damage to their sites, which we are then able to quote for to make safe the works within no more than 72 hours. There are so many opportunities to use technology to continuously improve quality, accountability and client relationships. Many areas of outdoor FM are – dare I say it – rather traditional and behind the curve in terms of technology adoption. At OUTCO, we’ve never been afraid to shake things up. For further information visit www.outco.co.uk

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Ground source heat pumps eligible under new £160m social housing retrofit fund As the Social Housing Decarbonisation Fund (SHDF) opens to applications, Kensa Contracting is urging local authorities and housing associations in England to act now and bid for a portion of the £160m available in 2021/22 to install highly efficient low carbon ground source heat pumps to tackle climate change and protect their tenants from fuel poverty. Installing Kensa Shoebox heat pumps into a tower block in Croydon with shared borehole ground loop arrays Ieman Barmarki, Director of Low Carbon Partnerships at Kensa Contracting, says: “We are very pleased to see ground source heat pumps included as a measure in this funding scheme which will help local authorities replace fossil fuel heating systems and deliver warm, energy-efficient homes whilst reducing carbon emissions and fuel bills. “It is critical that some of the most vulnerable in society can benefit from low cost and low carbon heating systems. There are currently 2.5m households across the UK in fuel poverty who are unable to afford adequate heating. This fund can make a significant impact on fuel poverty if ground source heat pumps are installed as part of the solution to place residents on a net zero pathway.” There is an 8-week application window for the first wave of SHDF funding bids, beginning on 23rd August and ending on 15th October. To help capitalise on this opportunity, Kensa Contracting will be delivering free CPD sessions showcasing the benefits of ground source heat pumps in social housing with large-scale retrofit case studies and demonstrating how the technology is eligible under the scheme. Local authorities are invited to register their interest here: https://kensa.group/shdf-cpd 6

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Kensa can also support local authorities in making a bid by delivering desktop feasibility studies of building stock to help identify ‘retrofitready’ projects, and providing estimates for the investment budgets and potential grant amounts needed for installing ground source heating systems. The UK government has committed to reducing emissions to net-zero by 2050, and over 10 years, the SHDF fund will potentially provide up to £3.8 billion in subsequent funding waves to encourage local authorities in England to retrofit measures such as lowcarbon heating and insulation to increase energy efficiency and decarbonise their housing stock. The primary objective of the SHDF scheme is to upgrade a significant amount of England’s 4.1m social homes to an Energy Performance Certificate (EPC) rating of C by 2030. Currently, nearly 40% of properties fall below this, with fuel poverty posing a serious risk for residents when high fuel bills mean tough choices between heating or eating. Under the scheme’s guidelines, low carbon heating, including ground source heat pumps, can be installed where a ‘fabric first approach is taken’. Electricallypowered ground source heat pumps are sustainable, noncombustion devices generating no point of use emissions or pollution, and have been highlighted by government as a key part of the UK’s strategy to decarbonise heat, of which 37% of total UK carbon emissions are attributed to. Using freely available heat energy from the ground, a ground source heat pump can deliver 3 to 4 kilowatts (kW) of heat for every 1kW of electricity it consumes, making it highly efficient. While modern condensing boilers can be up

to 90% efficient, a ground source heat pump can achieve efficiencies of 400%, without the carbon emissions or air pollution created by burning fossil fuels. The government’s 10-pointplan to put the UK back on track to meet its net-zero carbon target by 2050, states the aim to have 600,000 heat pump installations every year by 2028, and the Committee for Climate Change (CCC) has suggested this figure should even be increased to 900,000. This will require a massive scaling up of ground source heat pump installations, and Kensa believes that a Shared Ground Loop Array infrastructure is the key to achieving this. Shared Ground Loop Arrays are a modern-day renewable alternative to the traditional gas network that allow multiple properties to benefit from communal clusters of boreholes, with individual heat pumps installed inside each property. This approach is perfect for multiple occupancy dwellings such as tower blocks. The retrofit of a three tower-block scheme with Kensa Contracting and Croydon Council has been documented in a recently launched film here: https://kensa. group/shdf-croydon. The Croydon scheme provides a blueprint for the potential low-carbon retrofit of the 1.6 million flats in the UK, representing 41.8% of all households - a portion of which could be fast-tracked to warmer, greener, and cheaper homes through the Social Housing Decarbonisation Fund.

Building & Facilities Management – August 2021

News

Join the PSSA today! The Public Sector Sustainability Association (PSSA) provides a professional association and network for all those working in the Public Sector who have a common interest in sustainability. The aim of the association is to bring together a wide group of people working across all areas of the Public Sector – to help educate, train, support and connect as we work towards a more sustainable future. Benefits of membership • Access to up to date info on all issues of sustainability affecting the public sector including the latest news, case studies, legislation, policy and reports • Reminders and invitation to trade events, exhibitions, conferences and seminars involving sustainability • Networking opportunities • Discounted training and education courses • Access to a PSSA Members-Only online forum to discuss issues, problem solve and connect (Launch date TBC) For more information on becoming a member of the PSSA, please visit www.pssa.info.

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News

14/04/2021 19:30:52

News

Most people worry about indoor air quality amidst the COVID-19 pandemic A survey commissioned by Vaisala, a world-leading measurement technology company, shows that people would feel safer with more data on indoor air quality. The survey, which included over 4,000 respondents in the USA, France, Germany, and Finland, was conducted in the summer of 2021, studying people’s concerns regarding indoor air during the COVID-19 pandemic. More than one third of the respondents are concerned about the indoor air quality in their place of work, and more than half said that concerns with indoor air quality impacts their motivation to visit public spaces. Around two thirds of respondents also said that these concerns impact their motivation to travel. “Vaccination rates are high in the surveyed countries, but the survey revealed high levels of concern with air quality in indoor spaces. We believe this is because, intuitively, people understand that infection risk is higher in indoor spaces where people are in close proximity with each other, and where ventilation is insufficient,” says Anu Kätkä from Vaisala’s product management. “When people spend too long in a poorly ventilated space, their exhaled breath causes carbon dioxide (CO2) levels to rise. Higher levels of CO2 impact people’s well-being, health and performance, but importantly, monitoring CO2 levels can highlight when the risk of COVID-19 transmission is high and better ventilation is required. By monitoring CO2 levels in indoor spaces, organizations can therefore provide the reassurance that the survey respondents need,” Kätkä explains. Respondents want more data on indoor air quality at workplaces Out of all the respondents, the Finns are the most confident about going back to work: 8

News

71% of Finnish respondents feel safe about returning to the workplace. 70% of French respondents feel safe about returning; 65% of American respondents, and just 55% of the German respondents. 50% of all respondents said that they would feel safer about returning to work with more information about indoor air quality. Indoor air quality can be monitored with instruments that measure, among other parameters, CO2, humidity, and temperature. These parameters can be used to automatically inform ventilation and building management systems so that indoor air quality can be optimized. “Indoor air does not only affect exposure to airborne diseases but also employees’ energy levels, because exhaled breath increases CO2 levels which, in turn, increase drowsiness,” Kätkä continues. Indoor air quality monitoring needed in public spaces The survey also studied people’s perception of indoor air quality in public spaces, such as shopping centers, sports facilities, and public transportation. Overall, people are more concerned about indoor air quality in public areas than at their place of work. 50% of all respondents would like more information in the workplace, whereas 60% would like more information on indoor air quality in public spaces. The concern with indoor air quality in public spaces translates into a reluctance to travel, with 65% of respondents saying that concerns with indoor air quality in public places affect their motivation to travel.

Schools, shopping centers, restaurants, stations and airports all benefit from indoor air quality monitoring. Viruses travel faster in dry air, but humidity can make people feel unwell. It is therefore important to monitor and maintain optimal conditions, and to share the monitoring data with all stakeholders, including staff and members of the public. Majority of people want more accurate data on indoor air Based on the survey results, indoor air quality is a concern in the mind of at least every third person, and more than half of all the respondents want more information and data on air quality inside those places where they spend time. This means that facility managers face important decisions. “In recent years, many countries have implemented regulations concerning the monitoring of indoor air quality parameters such as CO2. These regulations are designed to ensure optimal air quality, but in order to achieve this goal, accurate and science-based data is essential,” explains Kätkä. Reliable measurement instruments perform a key role in decision making to prevent the spread of diseases and protect people’s health. The prerequisite for healthy indoor air is efficient ventilation and air conditioning that prevents diseases from spreading, keeps the mind clear, and ensures a healthy environment.

Building & Facilities Management – August 2021

News

Virtual Interiors Event announces September online thought leadership festival - VI:Insights Following the inaugural Virtual Interiors Event in February 2021, which saw approximately 4,000 industry professionals from 83 countries gather online, a new thought leadership festival will take place 20th – 24th September named VI:Insights. The new festival consists of daily, virtual thought leadership sessions such as accredited CPDs, research and white paper presentations and innovation discussions. The sessions take place over a week at convenient times, so as not to interrupt with the flow of the work day. The festival is tailored for facilities managers, architects and others who work in the commercial interiors sector. Led by Sally Rice and Beth Harrison, who both have years of sector-specific director-level experience, the event is built for the industry, by the industry. VI:Insights will be an opportunity for industry leaders to deliver thought leadership content to a wider, international audience. Without travel and other costs, associated with the more traditional approach used in the industry, there is less environmental impact. The festival consists of daily sessions at convenient times

over the week of 20th – 24th September 2021. The speaker line up and agenda will be announced nearer the event. Already announced participants include Allsfär, BACHMANN, Orangebox and ROOM. In addition, Building & Facilities Management Magazine have become media partners of the event.

James Scrivens, Commercial Director of Abbey Publishing said, ‘We are delighted to have partnered up with the Virtual Interiors Event and look forward to working together to promote this exciting and informative event’. Register your interest at www.thevievent.com/insights

New Workplace & Facilities Framework Find out more

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News

Stepnell reports positive growth and strong start to Q1 Construction company Stepnell says that after a year of consolidation and planned improvement, the contractor has experienced a strong start to the financial year with a good level of orders secured for 2021/22 across its regions. The complete construction partner has reported a turnover of £104 million and increased net assets of more than £16 million for the year ended 31 March 2021 – with a net profit of £1 million – providing a solid foundation for the company going forward which compares favourably to other construction businesses alike. Tom Wakeford, joint managing director at Stepnell Ltd, said: “2020 was an extremely challenging year for many businesses, particularly for those in the construction industry. The year was dominated by the emergence of the global Covid-19 pandemic and economic uncertainties associated with Brexit. “Stepnell was one of a handful of contractors to continue on site throughout lockdown and the commitment of our employees and our supply chain relationships was fundamental we were able to source materials and sub-contractor support across our projects. Our results reflect our decision to work with our clients through the pandemic which was a great achievement.” The family-owned firm increased its Net Promoter Score, which is used to assess performance and help measure client satisfaction, to +45 in May 2021, showing that the company is performing well above average and is committed to delivering the best service to its clients. Tom added: “We are delighted to have increased our NPS to +45 which is rated as ‘good.’ This is a tremendous performance and enormous credit to our employees and the companies we work with and is 10

News

a great achievement, particularly in the current climate.” Stepnell has secured a number of exciting project wins and its current projects are performing well, including Stepnell Park – a new £10m business park adjacent to Stepnell’s head office in Rugby - which is now substantially let. Stepnell has also recently secured work at a number of hospitals including five schemes for Royal Berkshire Hospital, refurbishment works for Northampton Hospital and building works for Salisbury NHS Foundation Trust, as well as starting on site at £9.7m retirement build Wooburn Green for Lifestory Group. The contractor has also recently secured a number of other healthcare wins and has started on site at two significant care home projects, including £6.5 million care facility Bennett Drive Care Home for repeat client Cinnamon Care and £4.3m refurbishment project to the existing Town Thorns care centre for Motor and Allied Trades Benevolent Fund, both located in the Midlands. They have also been been appointed to build a £9m grade A office building for repeat client MHR as well as a new £2.5m refurbishment centre for National Grid in Leicester. Tom added: “Stepnell has secured orders which will enable it to deliver sales in excess of £100m during 2021/22, in line with our current business plan. The company has started the current financial year with an excellent level of secured

work - circa 85% of the planned workload for the year - which we are really pleased with.” The 154-year old firm, which operates across central and southern England with a threeregion model, prides itself on its unique complete construction partner approach offering a wide range of services including detailed risk management and partnership during pre-construction to work with its clients to solve the problems before they occur. Tom added: “We pride ourselves on our ability to be involved early in projects, to provide an end-to-end service where we can understand our clients’ objectives, offer enhanced solutions and work with them to achieve the best outcome. “Despite the challenges of the global pandemic and the uncertainty of Brexit, our focus upon service to our clients is the cornerstone of our business. The continuation of this ethos across the business has led to the majority of the work which has been secured for 2021/22 in respect of which we anticipate a similar level of turnover to 2020/21. “All of our regional teams have been working incredibly hard to secure new project wins and ensure that we emerge from this pandemic as best as we can. Stepnell has a more diversified range of projects than ever before, with the group also having the benefit of a property portfolio of more than £40m. “With our stable business model and continuing our selective approach to tendering for construction projects - to which its skill base is best suited and where terms and conditions do not impose unacceptable levels of construction risk – we are confident of our position to withstand market risks and continue our upward trajectory.”

Building & Facilities Management – August 2021

News

New Fire Safety Act prompts risk assessment review, Bureau Veritas tells duty holders Leading safety and compliance expert, Bureau Veritas is encouraging landlords and duty holders to prepare for the Fire Safety Act 2021 which will make significant changes to fire safety regulation – describing the legislation as a new era for building safety. Given Royal Assent on 29th April this year, the Act will amend the Regulatory Reform (Fire Safety) Order 2005 and aims to make it clearer where responsibility for fire safety lies. The new laws apply to buildings containing more than one home that are more than 18 metres or six/seven stories in height and seeks to respond to the outcomes of the Hackitt Review. The Fire Safety Act 2021 clarifies that the responsible person or duty holder for multi-occupied, residential buildings must “manage and reduce the risk of fire” posed by the building’s structure, and most notably external wall systems, including windows and balconies, and individual occupants’ entrance doors. Under the clarification, fire and rescue services will be authorised to take enforcement action and hold building owners to account if they are not compliant. This latest law follows on from various action already taken designed towards strengthening the whole regulatory system for building safety, including new sprinkler requirements and the forthcoming Building Safety Bill which was presented to Parliament on 5th July 2021. John O’Sullivan MBE, Technical Director – Fire Consultancy at Bureau Veritas, states: “The approval of the Fire Safety Act marks a significant step in the right direction to mitigate the fire risk in relation to life safety and building safety and is one of the biggest outcomes of 12

News

the Grenfell Inquiry to date. The government is expected to release further guidance on the Act later this year, as there is further consultation currently taking place in relation to the stay put policy and evacuation procedures for high rise residential properties. “Therefore, we would encourage any landlord or duty holder to take stock of the new changes already in place and review its current fire risk assessments policies. The Fire Safety Act potentially poses new challenges for duty holders, with the inclusion of the building structure, external walls, balconies and windows now forming part of a fire risk assessment process, and with the onus now firmly placed on duty holders to get it right, its essential these are done properly.” The Fire Safety Act also provides a foundation for secondary legislation to take forward recommendations from the Grenfell Tower Inquiry phase one report, including lift inspections, reviewing evacuation plans and fire safety instruction for residents. The upcoming Building Safety Bill, which was placed before parliament on 5th July 2021, and is expected to be passed into law by 2022, this is likely to include parts of phase two recommendations of the

Grenfell Inquiry that will enact a change in Building Regulations. John continues: “With these new changes enforced by the Fire Safety Act, and more updates to come in the near future, it may seem a daunting task for landlords or a residential buildings duty holders to keep on top of the regulations to ensure risk assessments are accurate. However, third party health and safety firms, like Bureau Veritas, are able to conduct compliant fire risk assessments and make recommendations for necessary changes to mitigate the risk to ensure homes remain safe.” Bureau Veritas offers a comprehensive range of fire and life safety consultancy services to suit all requirements, including fire risk assessment, fire engineering, building control and fire science. The testing, inspection and certification expert offers duty holders the unique opportunity to select the services they require to help improve fire safety management in their buildings, whilst benefitting from the cost-efficiencies of a combined service. For further information on how Bureau Veritas can support with fire risk assessments and fire and life safety strategies call 0345 600 1828 or visit www.bureauveritas.co.uk

Building & Facilities Management – August 2021

Easy energy management Energy efficiency is truly a key to economic success An energy management system must be easy to implement. Whether complex energy measurements or simple cost centre billing: the EMpro range of multifunctional energy measuring devices and MID-certified energy meters has a product for every application.

For additional information call 01952 681700 or visit phoenixcontact.co.uk/empro

News

Cool podcast from Condair Humidity control specialist, Condair, has published a new podcast about how humidifiers can provide economic evaporative cooling in air handling units. The 10-minute interview with Dave Marshall-George, Sales Director at Condair, sees Dave explaining the different strategies available for using humidifiers for cooling in AHUs, as well as the opportunities and limitations each strategy presents. He also outlines a real life case study that illustrates the energy saving benefits of a direct air evaporative cooling design used in a recent telecommunications AHU project. The podcast was produced in association with BusinessNet Explorer and can be listened to from Condair’s website, Condair.co.uk, or can be found on Apple iTunes, Spotify, Soundcloud and Google Podcasts by searching for “Condair podcast”. The podcast is Condair’s first published podcast, as Dave Marshall-George explains, “Podcasts are a great way for engineers to listen and learn whilst in their car or on their way to work. We wanted to engage with this bite-sized

learning channel to deliver useful information on a topic we are seeing more and more interest in from consultants and AHU companies. Our short podcast on evaporative cooling is very easy listening and perfect for a 10-minute coffee break escape.” For anyone wanting more information on the subject of using humidifiers for evaporative cooling in air handling units, Dave MarshallGeorge will be delivering a 1-hour CIBSE approved webinar on the topic at 2pm

on 29/09/21. To register for this, visit Condair.co.uk/webinars. The Condair Group is the world’s leading specialist in humidification and evaporative cooling, with energy efficient, hygienic and innovative technologies for commercial, industrial and heritage applications. Condair is represented in the UK by Condair Ltd, which offers system design, manufacture, supply, installation, commissioning, maintenance and spares. You can find out more by visiting the company’s website at www.condair.co.uk.

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Building & Facilities Management – August 2021

Fire & Hazard Protection

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On The Cover

The fastest way to measure your energy consumption In today’s energy conscious world, we all want to do as much as we can to be as ‘green’ as possible and look at how we can reduce our carbon footprint. The biggest users of electrical energy in industry today are electric motors, so users need an efficient and easy method to monitor the amount of power they use. Only then can they start to effect changes, which will help reduce the amount of power they consume. Phoenix Contact have a new range of energy meters and associated CTs that are easy to use and give small to medium business’ (SMEs) a leg up when it comes to producing simple, easy to read energy data. The Phoenix Contact product range is very comprehensive and includes: • MID meters, with direct (up to 80 amps) or CT input. These come with MBus, Modbus TCP or Modbus RTU comms

On The Cover

• Multifunctional energy meters with smart web server and device functions – these can be set up in less than a minute using an intuitive installation wizard. All these meters have Modbus TCP as standard, but can also include a second communication bus - either Profinet, Ethernet IP or Modbus RTU. • All parameters can also be accessed using REST API, which provides easy interoperability between computer systems on the internet • Cloud connectable meters for connection to the Proficloud and for use with EMMA smart services.

Why choose EMMA? In a lot of SMEs it is usually down to the electrical manager (energy manager if they have

one) to make sure that the company complies with the latest energy management standards – currently ISO 50001. They may not have specialist software, and so could spend valuable time producing energy data reports by manipulating excel spreadsheets. To make this process fast and simple Phoenix Contact have launched a range of Smart Energy Management Services called EMMA, that are accessed using their cloud connectable energy meters. EMMA stands for Energy Management, Monitoring and Analytics and is hosted by Proficloud.io. With EMMA you can quickly and effectively visualise Energy data and then draw conclusions. The Smart Service, which is specifically

Building & Facilities Management – August 2021

On The Cover

tailored to Energy Managers, offers a wide range of setting options, as well as a very simple entry into the world of data visualisation. To gain real insights, it is possible to compare the data in a widget over time. This way you can see exactly how, for example, the consumption of machines differs on certain days of the week (Monday and Monday in the previous week or similar). You can optimise your processes and always have expert, tangible knowledge of your plant. The Smart Service is developed in close communication with actual users to make sure it adds value for you. The EMMA Service provides a plethora of visualisation options to help you understand energy data beautifully: • Feature set of 8 visualization options including statistical values • Flexible range of functions in the field of energy and power data visualization www.twitter.com/BFM_Magazine

• Highly intuitive user-guidance • Energy Bar charts / Energy Pie charts / Energy Pareto charts / Power Line charts Your benefits: o Saves time and improves workflows through remote monitoring and easy-to-understand dashboards that visualise your energy and power data

o Make quicker decisions: Benefit from tailored visualisation options for energy and power data analysis and evaluation o Enables you to work remotely: View energy data from anywhere at anytime For more information, visit our website: https:// phoe.co/empro_uk On The Cover

Cleaning & Hygiene

New coating gives FMs silver lining for a safer hybrid future Facilities managers are being offered a new super-tough antimicrobial coating to help improve hygiene standards in the post-pandemic workplace while controlling key cleaning costs. Touchpoint Shield uses proven silver ion technology to destroy pathogens. Scientific studies show it is highlyeffective against bacteria and viruses, including SARS-CoV-2 which causes COVID-19. Field trials have confirmed these excellent results and have shown Touchpoint Shield is significantly more effective at controlling the growth of microorganisms than standard cleaning, at a fraction of the cost. The coating, created by soft FM service specialist SafeGroup, gives facilities managers and employers vital support and advantages as the UK moves out of the COVID-19 pandemic. Chris Macdonald, SafeGroup’s Strategic Business Director, says: “Our facilities management customers are impressed with the benefits Touchpoint Shield delivers in terms of hygiene standards, wellbeing and cost control. “The reopening of workplaces, at a time when there is continued concern about potentially more risky SARS-CoV-2 variants and when employee and customer expectations about hygiene standards have been raised, has huge implications for hygiene budgets. “Touchpoint Shield is a solution to this challenge. We have been able to demonstrate to very large office-based employers through field trials that the coating allows them to reduce touchpoint cleaning costs by 80% while actually improving hygiene standards.” The near-invisible coating, half the thickness of a human hair, is designed to protect frequent touchpoints against the build-up of potentially harmful pathogens. 18

Cleaning & Hygiene

Items it can applied to include door handles, door push plates, stair handrails, desks, chairs, equipment controls, vehicle door handles, toilet lids and sink taps. Touchpoint Shield will also help provide the enhanced hygiene standards expected by employees and customers in post-pandemic workplaces, futureproofing new hybrid working systems against further shocks. Chris Macdonald explained: “New hybrid workspaces being envisaged now are likely to be much more collaborative and dynamic, with more intensive and flexible use of smaller spaces, certainly involving more hotdesking. “In such environments, having in place highly-effective, yet unobtrusive and cost-effective, hygiene measures that allow these spaces to work as required, will be vital. This is where Touchpoint Shield delivers a significant advantage.” Unlike other products, based on the fitting of antimicrobial covers or plastic films, Touchpoint Shield does not alter the aesthetic look of interior spaces, seen by many property managers as a key advantage. Touchpoint Shield is an advanced ‘liquid glass’ ceramic coating. It is impregnated with silver ions which destroy microorganisms, including bacteria, viruses, fungi, and mould, rendering them harmless to humans.

When applied to a surface it forms a powerful co-valent bond that can only be broken with the application of a specialist gel. This is why SafeGroup can state with confidence it will remain in place for at least three years. Independent laboratory test results show Touchpoint Shield reduces SARS-CoV-2 on nonporous surfaces by 99.6% and on sofa textile by 99.99%. It reduces E coli and Staph bacteria on non-porous surfaces by 99.95% and 99.94% respectively. SafeGroup has also carried out live-environment trials that consistently confirm these results and show Touchpoint Shield significantly outperforms standard high frequency touchpoint cleaning. Chris Macdonald says: “Our trials have shown that colonies of potentially harmful bacteria multiply rapidly just minutes after a touchpoint has been cleaned. With Touchpoint Shield in place, regrowth is stopped in its tracks. “This proves that intensive touchpoint cleaning, for example once an hour, may be well meant, but is likely to be largely ineffective.”

Building & Facilities Management - August 2021

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Cleaning & Hygiene

A cleaner and safer return to office work People will be concerned about cleanliness as they return to post lockdown work-life, but observing some simple steps will go a long way to ensuring a smooth and safe transition, says Jim Roberts, product manager at visual communications specialist, Beaverswood. As we ease out of lockdown and restrictions are relaxed, more and more of us will be able to return to our offices and workplaces. And as we return, and confidence grows, we will see an inevitable cultural shift - a new attitude and awareness to infection control. This is completely understandable – after all, thousands of workplaces have been operating at a lower occupancy, or completely unoccupied, for the best part of a year and while efforts have been made to maintain cleanliness during this time, there will parts of the premises where dirt and germs still lingers. Indeed cleanliness - and maintaining high levels of hygiene - will be paramount as people pick up the pieces of their working lives and settle back into the rhythm of using communal areas such as kitchens and washrooms; occupying shared desks and open plan workspaces and generally working within close proximity of colleagues. Business owners and their employees will need to feel supported and protected so the importance of effective cleaning and infection control will never be higher. There are some simple tips that can be implemented to keep our workplaces safer and minimise the risk of infection in the workplace. • Keep it clean Touch points, or those areas 20

Cleaning & Hygiene

you or colleagues come into contact with the most, will be the places where germs gather. So target these places with effective measures to keep on top of cross-contamination as people come and go between the workplace and their homes. There are new anti-microbial adhesive vinyls available that protect people and surfaces, which can be applied to any high contact surface such as door handles, doorplates, trolley handles and

work surfaces, preventing the transfer of germs and bacteria. • Assess the risk A risk assessment will identify areas more prone to infection and advise your employees accordingly. Clarity is key: explaining to staff your health and safety plans will nurture greater cooperation and reassure colleagues that you are doing all that you can to keep everyone safe and risk-free. Consider how you can implement effective

Building & Facilities Management - August 2021

Cleaning & Hygiene segregation solutions in the workplace, such as pedestrian and traffic barrier systems in the warehouse; floor signalling, signage and screen partitions. • Tell people what you are doing Explaining to employees what’s happening will always be helpful. You should use posters to keep them abreast of your plans and what they can do to co-operate as much as possible for everyone’s benefit. Where you expect people to use equipment as part of a cleaning regime, make sure they can locate and use products such as shadow boards and workstations that improve better management of tools to get rid of harmful bacteria and viruses. The Modulean range includes hand sanitiser and PPE stations and colour-coded solutions to ensure equipment is returned to the right station, preventing cross-contamination. These boards, which are easy to self-install and can be used together to form a system, are suitable for any workplace. • Every little helps Keeping things clean to improve infection control doesn’t have to be hard work. Think about what people can do to help – after all, it’s been a tough time for us all, so incremental gains can contribute to cleaner, safer environments. For example, try to keep your workspace as tidy and efficient as you would your own home. When floor space is at a premium and sustainability is high on the agenda, racksack disposal bags can be beneficial. Easily assembled to hang on the end of racking systems, units and trolleys, these provide a handy way to keep waste paper, plastics and metal tidy and segregated. www.twitter.com/BFM_Magazine

The one-size fits all approach to workplace cleanliness and infection control doesn’t always where the balance between maximising productivity and people’s wellbeing is important. Consider your requirements in terms of quality, reliability and performance, and look at how your supplier can add value in facilitating your understanding of the role that visual communications solutions plays in a safer post lockdown world. More at www. beaverswood.co.uk Cleaning & Hygiene

Recycling & Waste Management

A positive change the pandemic has highlighted So much has changed to the way in which we work due to the pandemic, causing us to pause and assess how we conduct our operation. We have all adapted to new business models to protect our customers and those who with work us, impacting many areas of our daily life. Now, as pandemic restrictions are eased across the UK, businesses will go through a transition to determine the new working practices which are most suitable and effective for their operation. Although some of the pandemic measures were restrictive to our work, there were some elements which improved our business performances, and it is these aspects we will adopt into our new normal working practices. Two of the major changes business have needed to navigate were around social distancing and managing a reliable supply chain. This has led many businesses towards HIPPO as a provider of their

Recycling & Waste Management

waste management services, due to the unique model we can offer. Our HIPPOBAGs can be stored on site or with a field operative, ready to be used when the waste is generated. During the pandemic this reduced contact points with third parties either delivering skips or moving

the waste by hand, or a field team carrying waste back to a central site causing further cross over of operatives. The HIPPO proposition also offers a reliable supply chain, unlike other areas of the waste industry where there has been high demand for skips leading to longer lead times and

Building & Facilities Management – August 2021

Recycling & Waste Management higher prices, the HIPPOBAG collection service remains accessible and efficient. We maintain a large stock holding in the UK of HIPPOBAGs which are ready to be delivered to warehouses or operatives with short notice, giving confidence that there is a reliable solution readily available. We also carefully manage our fleet of customised vehicles to optimise routing to provide customers with a reliable service, whilst reducing the environmental impact of each collection. Aside from the benefits in the current climate, using HIPPOBAGs to deal with your irregular waste streams and ad hoc waste events will provide a number of other benefits too. Whilst regular bins are simply too small, large skips can take up too much space, take too long to fill and can be costly, HIPPOBAGs can

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provide the balance you need. Our service need not be fixed such as a regular scheduled waste collection, you can also use us for unexpected waste events whenever you need us. And instead of you needing to have multiple contracts you can benefit from one simple solution with standardised pricing and a standardised service nationwide. Alternatively where access to waste is restricted, or when you want us to clear the waste for you, our Man and Van service (known as ‘Here to Clear’) is the perfect solution. Our branded Transit Tipper vans are double manned with our professional HIPPO employees and can hold up to 14 yards or 1 tonne of waste. This solution can often be ideal for reactive waste requirements too, our Here to

Clear Reactive provides rapid removal of unplanned waste – such as fly-tipping, emergency repair or site clearance. This form of waste can cause a number of issues, but with one nationwide solution and standardised service you can rest assured knowing that the waste will be swiftly and professionally removed. We work with organisations of every size so rest assured that whatever your requirement we can offer a fantastic solution to meet your business needs. Further information can be found on our website www. hippowaste.co.uk/business. If you have any questions or would like any more information on the services HIPPO can offer then please feel free to contact our sales team at enquiries@hippowaste. co.uk or call 02393 871911.

Recycling & Waste Management

London recycling company Paper Round takes charge Leading London and the South East commercial recycling company, Paper Round, has announced the start of London’s first fully electric heavy vehicle commercial recycling and waste collections. The company has taken delivery of its first electric 26t RCV and 7.5t box trucks at its Purfleet depot. The trucks will begin service later this month. The launch follows successful trials by the company of both vehicle types on standard collection routes over several days last year. There have been several trials in the capital, but these are the first fully operational 100% electric heavy waste vehicles being operated as part of a standard fleet. Both vehicles will be powered using 100% renewable electricity as part of the company’s journey to decarbonise its business. The company recently announced it had committed to become net zero by 2030. In the ultimate demonstration of recycling, the 26t RCV started life as one of the company’s diesel vehicles, which has been retrofitted to be fully electric. The 7.5t box truck has a range of up to 130km on full charge and the RCV up to 200km. The 26t RCV saves around 50 tonnes of CO2 per year – approximately the annual carbon footprint of 10 people in the UK. The electric truck will save around 19 tonnes of CO2 per year – approximately the annual carbon footprint of 4 people. Both vehicles will also contribute to efforts to reduce pollution from exhaust emissions across London. The company has also invested in upgrading its fast-charging infrastructure at its Purfleet depot. 24

Recycling & Waste Management

The trucks will be servicing major customers with portfolios across London, such as The Crown Estate, Derwent London and Churchill Services. Bill Swan, Paper Round Managing Director commented: ‘These additions to our fleet will form an essential part of our ongoing commitment to reducing our carbon footprint. They will also be contributing to London’s journey to net zero by 2050 and to lowering other forms of air pollution such as nitrogen oxides. We’ve been running electric light vans and company cars for three years and we are excited to officially launch London’s first heavy electric trucks.’ Jane Wakiwaka, Head of Sustainability at The Crown Estate, serviced through JLL, Property Support Services and Principle Cleaning Services ‘We have a long-standing relationship with Paper Round and have been working closely with them and our Central London customers to consolidate waste and recycling collections. This is one of our initiatives, along with recent improvements to Regent Street’s public realm, which helps improve air quality in the West End. Paper Round’s investment in two fully electric and zero

emission vehicles for collections supports these aspirations, and our wider ambitions to create a greener, cleaner and more sustainable West End.’ Justyna Tobolska Sustainability Manager at Derwent: ‘We have been working with Paper Round for a number of years and they have always been very innovative. We are excited to see them upgrading to zero emissions vehicles, helping us to reach our own net-zero goals and we look forward to the electric trucks making collections from Derwent buildings’. Daniela Eigner - Environmental Sustainability Manager at Churchill Services ‘We were very pleased to hear about Paper Round’s recent investment in two fully electric vehicles and the consequent zero emission collections they will be able to offer. As part of our Churchill Sustainability Charter, we are committed to moving towards net zero carbon and as part of our journey, always look to build relationships with partners who can demonstrate high levels of environmental and social responsibility. We look forward to hearing more about Paper Round’s sustainability journey in the future.’

Building & Facilities Management – August 2021

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Recycling & Waste Management

How Can you Help to Protect Biodiversity This Summer? Every summer, the UK comes alive. With the first rays of sun, the population flocks to beer gardens, beaches and parks, absorbing as much vitamin D as possible before the inevitable showers return. However, this migration creates a problematic situation for nature. All too often, groups will enjoy their time with no concerns for what happens to their waste when they leave. The sight of beer cans, crisp packets and metal canisters is becoming commonplace at beauty spots across the country. Not only does this create additional work for overstretched council budgets, but the amount of litter making its way into waterways and oceans is increasing year on year. Plastic is a problem for Biodiveristy A report by Keep Britain Tidy, found that more than half of the country’s parks had to pull additional resources to deal with the growing problem in 2020. With councils clearing on average an additional 57 tonnes of waste from their parks. According to a study by the International Union for

Recycling & Waste Management

Conservation of Nature (IUCN), at least 8 million tonnes of plastic wind up in our seas each year, accounting for 80% of all marine debris from surface waters to deep-sea sediments. We are failing nature, with detrimental effects. With the ever increasing volumes of waste being produced across the world, the impact on nature is profound. Marine species

ingest or are entangled by plastic debris, which causes severe injuries and deaths, it is estimated that more than 1 million seabirds and 100,000 marine animals die from plastic pollution every year . In addition, plastic pollution threatens food safety and quality, human health, coastal tourism, and contributes to climate change.

Building & Facilities Management – August 2021

Recycling & Waste Management

Recycle first Accurate capture and segregation of waste will help prevent the growing issues. A campaign has been running across the UK to encourage people to take their waste home with them if they can’t find a bin. However, removing the waste is only the first stage. According to National Geographic, moving to a recycling-only strategy would reduce annual plastic leakage by 34% and would cost an additional $140 billion across the globe. Luckily, in the UK we are fortunate enough to have a robust recycling infrastructure capable of sorting and reprocessing different recyclable materials. Bywaters, Lea Riverside headquarters is home to the largest undercover materials recovery facility in London – powered by London’s largest solar p.v. retrofit, with 4,000 solar panels affixed to its roof. This state-of-the art facility sorts mixed waste into segregated waste streams before bulking and sending each stream onwards for recycling. This is all done with the help of both dedicated staff and a series of specific machines and technologies, all designed www.twitter.com/BFM_Magazine

to separate out different materials. A mixture of roll screens, near-infrared optical sorting equipment, magnets, eddy currents, and air tunnels all work to sort waste into streams and sub-streams.

Plastics, plastics, everywhere... The same National Geographic report found that a strategy focused on reduction and substitution would yield a 52 percent decrease, but would be complicated by a lack of substitutes, resulting in a cost of up to $850 billion. However, companies are looking to break to mould. Bywaters recently partnered with Stroodles, who are looking to fight the problem of plastic pollution with their edible tableware. With the rise of Bio-Plastics, providing unrealistic expectations around how the materials will biodegrade, Stroodles products, made from wheat and water, wheat bran, biscuits or wafer, will biodegrade in the natural environment. What’s more, they pose no risk to wildlife, and could even form a tasty snack. If bioplastics are not the answer to the plastic problem, then what is? A

simple solution is to invest in reusables, whether this is carrying a reusable water bottle, taking reusable cups to the park or bringing your own metal straw out with you. Waste reduction is key to reducing environmental impact, but the biggest drawback is convenience.

Transformation will lead to change To affect real change, our relationship with consumable products needs to be reviewed. In their report on sustainable consumption last year, Bywaters found that more people than ever are seeking sustainable alternatives. However, the responsibility can’t just lie with consumers. Producers have a significant part to play in the transition to a plastic-free society. A new study suggests that system-wide changes in our relationship with plastic could yield an 82 percent reduction in plastic leakage by 2040, at a cost of around $600 billion. Whether governments and industries could accept and implement these changes remains to be seen. www.bywaters.co.uk Recycling & Waste Management

Join the PSSA - Launching the Public Sector Sustainability Association The Public Sector Sustainability Association (PSSA) provides a professional association and network for all those working in the Public Sector who have a common interest in sustainability. The aim of the association is to bring together a wide group of people working across all areas of the Public Sector – to help educate, train, support and connect as we work towards a more sustainable future. Never has there been a more pressing need and indeed, requirement for individuals and organisations to turn their attention to sustainability and take stock of their environmental impact on our world. An increasing number of UK local authorities have declared a climate emergency. But having made this important step, what happens next? Well for many sustainability professionals working within these authorities, they simply do not know. Logically, the first step that can be taken is to develop a strategy to address

the challenge of the emergency they have declared. However there are a number of pitfalls and issues which can arise when doing so and there is a need for the individuals tasked with creating such a plan to be given the knowledge and support they need to do so. Similar issues are faced by professionals working in the NHS (the health and care system in England is responsible for an estimated 4-5% of the country’s carbon footprint), Universities, Schools and of course central Government. Through the PSSA we hope to

provide these individuals with the support, guidance and knowledge that will assist them and by extension, the entire country in tackling the climate emergency and recuding their organisations carbon footprint. The assocation will provide the latest news and developments, best practice, case studies, white papers, reports and guides to this aim. There is no charge for membership to those working within the Public Sector and we are now open to new members. If you are interested in joining, please visit our website where you will find more detailed information about the association and also a membership form to join. www.pssa.info

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