BFM February 2025

Page 1


INSTALL MAINTAIN REPAIR PUMPS

Did you know we’re sewage pump experts, too? Many people don’t!

Well, from installation to ensuring your system flows freely without disruption, your local Metro Rod team offer complete top-tier drainage and sewage pump solutions, backed with over 40 years’ experience and technical know-how.

Business Development Director James Scrivens james@abbeypublishing.co.uk

Production Sarah Daviner sarah@abbeypublishing.co.uk

Accounts Manager Katie Brehm accounts@abbeypublishing.co.uk

BFM is published digitally 10 times a year by Abbey Publishing Ltd. To receive a copy free of charge, contact our offices.

Tel: 01933 316931

Email: bfm@abbeypublishing.co.uk www.bfmmagazine.co.uk www.abbeypublishing.co.uk

www.twitter.com/ BFM_Magazine

Subscriptions are available via www.bfmmagazine.co.uk/subscribe

Combining safety and style: Hochiki Europe protects Edinburgh’s newest luxury retailer

Multrees Walk, in the heart of St James’ Quarter, a prestigious shopping destination in Edinburgh, offers a curated selection of high-end brands and premium shopping experiences. Earlier this year the retail centre witnessed an extension to a prestigious store that redefines luxury shopping in Edinburgh. As the revamped store prepared to open its doors, a critical element of its infrastructure was installed: a state-of-the-art fire detection system from Hochiki Europe.

High-end luxury retailers prioritise discreet fire detection systems to maintain their brand’s aesthetic appeal. These stores often feature meticulously designed interiors with clean lines and minimal distractions, meaning any visible fire detection devices can disrupt the desired ambiance and detract from the overall shopping experience. By opting for discreet systems, these retailers ensure that fire safety remains a top priority without compromising the store’s luxurious atmosphere.

With its stunning interior design and exquisite collection of accessories and ready-towear items, this new store in Edinburgh, demanded a fire safety solution that was both discreet and highly effective. GB Integrated Systems (GBIS), specialise in providing fire detection and security system solutions for commercial properties. Having worked with Hochiki products for several years, trusting their reliability in retail environments, they knew the global fire manufacturer’s ESP range would provide the perfect answer.

Mike Gray, Technical Director from GBIS told us: “We chose Hochiki as it offered a comprehensive solution for this project with a broad selection of devices, including smoke detectors, heat detectors, manual call points, base sounders and air sampling system.”

The project comprised over 40 analogue addressable devices and a sophisticated air sampling system, ensuring the highest standards in fire safety design. The air sampling system, seamlessly integrated into the fire detection loop, was a crucial component of the installation.

Air sampling enables precise detection in hard-to-reach areas like ceiling voids, ensuring comprehensive coverage throughout a retail environment. The Hochiki devices respond accurately to real fire conditions while minimising false alarms through multi-sensor technology, environmental adjustments, and filtering mechanisms. With these features, the team at GBIS could reassure the luxury retailer that the fire alarm system could effectively differentiate between nonthreatening signals and actual fire hazards, thereby improving safety, reducing false alarms, and enhancing operational efficiency within the store.

A key challenge was interfacing the fire alarm system with the shopping centre’s security control centre. This complex integration required careful planning and execution to ensure that the system would respond appropriately to different fire scenarios. In the event of a fire within the store, the system would trigger specific alarms and notifications, while a fire in the shopping

centre would activate different alerts, minimising disruption to the store’s operations.

“Installing the fire alarm system in this premium, high-end retail space is especially exciting because it brings innovative fire safety and sophisticated technology into a luxurious environment where safety and customer experience are paramount. The precision and reliability of our install aligns perfectly with the retail brand’s high standards, protecting valuable merchandise, ensuring shopper safety, and minimising disruptions from false alarms. With hidden devices and seamless integration, the Hochiki ESP range not only safeguards the premises but also maintains the aesthetics, adding a layer of security that complements the brand’s reputation for excellence and customer care. It’s very satisfying to see the finished Hochiki install in premises of this nature and instils a great sense of pride in the work we do.”

This successful project showcases the power of Hochiki’s fire detection solutions to protect high-end retail environments. By combining innovation, reliability, and aesthetic appeal, Hochiki has helped to create a safe and secure space for customers to indulge in the ultimate luxury shopping experience.

To learn more about the ESP Range from Hochiki Europe head to the website to learn more.

Mechline help operators take control of flying insects with two new solutions

Mechline Developments has expanded its pest control provision through the addition of two new flying insect products: CaterTTract+ and CaterZap+.

Designed to take the key characteristics of the original CaterZap range to the next level, CaterZap+ models manage flying insects in an effective and environmentally friendly way. This is thanks to a combination of Mechline’s powerful electric grid and advanced, LED lamps which mimic UVA light (315-400nm) for optimal insect attraction and instant extermination. What’s more, these lamps use 50% less energy and last twice as long as a typical UV lamp.

This same LED lamp is also used in Mechline’s brand-new CaterTTract+ model. However, rather than using an electric grid for fly elimination, CaterTTract+ uses an infused glue board. This

glue board removes flying insects discreetly and hygienically with no scattering body parts, making it HACCP compliant and an ideal solution for food prep areas as John Newell, Director at Mechline Developments, details:

“Fly killers are a necessity in working kitchens, especially come Spring/Summer when temperatures rise, and flies thrive! Having serviced this market for many years, we at Mechline are extremely close to the needs of our customers, and understand firsthand the difficulties around managing flying insects – in all areas of the commercial kitchen! Take food prep areas, for example, here you need effective pest control but cannot have electric grids due to the risk of scattering body parts and contamination. This is why we’ve introduced two new models of insect

killers - CaterTTract+ with glue board for food areas, and CaterZap+ for everywhere else.

What’s more, as both models are now LED, they are compliant and ready for the future legislation* change, which won’t allow fluorescent lamps.

With these two new products, kitchens can take control of the pesky issue of flies in an environmental and effective way.”

Designed to be shatterproof, both CaterTTract+ and CaterZap+ use glass-free lamps with sheath for extra protection against breakages, and conform to International Standards (UKCA, CE and IEC certified. EMC & LVD accredited)

For more information on Mechline or the CaterZap+/ CaterTTract+ range, please visit www.mechline.com/ led-insect-killers/

events of falling masonry per year in the UK*

HOUSE OF HORRORS PRESENTS WARNING!

After years of looking the other way, Janet’s façade finally cracked and what lurked beneath was a waking nightmare…

Is your building safe? Are you sure?

With a growing backlog of maintenance and repairs, with increasing incidents of injuries from falling masonry, can you afford the financial and reputational hit from a damaged façade?

There are an estimated 14,400 events of falling masonry and debris annually in the UK*, with at least 5 instances of death or serious injury per year**. Could your building be at risk?

In the last 24 months, Thomann-Hanry® has removed over 750kg of loose masonry during façade surveys With storms predicted to become more frequent and intense, cracked masonry could pose a serious liability.

How Thomann-Hanry® can help you!

With decades of experience in surveying, maintaining, and cleaning commercial façades, Thomann-Hanry® helps prevent potential hazards. We conduct surveys from MEWPs (Mobile Elevating Work Platforms), allowing for close-up inspections and immediate removal of loose masonry, meaning that you don’t have to shroud your building in unsightly scaffolding which also saves you time and money.

Our detailed façade surveys identify hidden issues and key concerns, enabling you to make informed repair or replacement decisions before problems escalate.

A York Stone copingstone which has delaminated and fractured. Just one of the many significant façade issues which Thomann-Hanry has encountered during a commercial façade survey.

Multi-utility connections and delays: What does our survey reveal?

Utility connections are a key step in any construction programme and yet feedback persists that this process is fraught with delays.

To find out the extent of these issues, we did some digging through a survey of industry professionals, but what are the responses telling us?

The results, although concerning, are unsurprising, given how customers are talking about their experiences.

Let’s share the headline findings from our survey, with recommendations as to what you can do to avoid problems when connecting utilities.

Water is the most problematic connection

Some 53% of respondents said that water utility connections had caused them the most problems. Electricity came a reasonably close second with 41%, gas 34%, sewer connections 24%, cable/internet 23% and phone connections 6%.

Utility infrastructure companies need to improve efficiency

Just 46% scored the efficiency of Distribution Network Operators (DNO) as satisfactory, while 38% rated them as average. Only 3% saw utility infrastructure companies as excellent.

are no unpleasant surprises or delays along the way, so taking action with plenty of notice can make all of the difference.

While a utility infrastructure company is taking care of all on-site connections, clients are free to focus on other aspects of the works.

Delays and interruptions caused by connections are commonplace

All 100% of respondents had experienced delays or interruptions, of some kind, which came as a direct result of utility connection problems.

Most (57%) said they occasionally experience delays or interruptions to their building, but 9% added that they experience such problems frequently.

Clearly, this is uncomfortable reading for any utility infrastructure company, but it depends on when a consultant has become involved in the process.

If clients can make that call early on, in a timely manner, the more they can take full advantage of having multiutility siteworks coordinated.

Projects are delivered on time and to budget when there

Whether it’s frequently or infrequently, delays cause monetary and reputational damage. For this to be resolved, it’s important to focus on where potential issues might lie.

By pre-empting the scope of the wider scheme, an understanding can be formed of what proactively is possible.

Almost a third incurred additional costs relating to utility connections

There were 31% of respondents who said they have had to pay extra fees to address utility connection problems.

Unplanned costs, whether that’s directly through paying to resolve unexpected issues or indirectly, through delays, can have significant consequences on the overall budget.

Variations issued by utility providers to the client can also be challenged, because there should always be full transparency in costs. That’s where outside help becomes invaluable.

Connectus Utilities understand that all of the above can be a complex and challenging process, so how can the stress this causes be avoided?

With the right planning, partnerships and decent communication skills, most issues can be avoided in the first place, or overcome reasonably quickly.

There is little need for many of the extensive delays that have been reported here. To avoid utility connection delays, get in touch with Connectus, by clicking here.

Read about how this expertise in managing utilities has saved customers time, money and hassle. See case studies by clicking here.

These survey results were generated via a Pollfish survey of 100 individuals involved in utility connections (UK).

CHSA launches its 2025 Bursary!

Young people can apply now for financial support at university

The CHSA’s 2025 Bursary is now open for applications. Four bursaries will be awarded in September this year, following a tough selection process. The four successful applicants will each receive £6,000 during their university career. They will receive £2,000 at the start of each academic year or the first three years if the degree is longer.

Attending university is financial challenging for many your people. The Bursary will help them engage fully in their time at university. They can use the funds for books and study materials, field trips, club memberships and taking part in the full range of social opportunities.

David Garcia, Vice President of the CHSA explained: “We are extremely proud of our Bursary. Life is challenging for young people, particularly for those with the ability to attend university but not necessarily the financial resources. Our Bursary can be crucial. It can make the difference between simply surviving at university and being able to make the most of the wonderful opportunities on offer.”

The CHSA Undergraduate Bursary is open only to the children of employees of CHSA members. Applicants must be 18 years or over on 1 September 2025 and commencing their higher education studies this autumn.

They will be assessed according to need, worthiness, endeavour and overall performance. Each successful applicant will also bring something unique, their ‘x-factor’.

Eligible young people need to visit the CHSA website and click on the link on the Bursary page. The form includes a 400-word statement.

The closing date for applications is Friday 27 June 2025. Shortlisted applicants need to be available to meet the judging panel, to be led by CHSA Vice President David Garcia, in July 2025. The winners will be announced in early September.

www.chsa.co.uk

No one does more to support Britain’s buildings

PTSG Fire Solutions Ltd offers an unrivalled breadth and depth of fire safety and security services.

With five independent business divisions delivering the full range of specialist services, PTSG ensures buildings of all kinds are safe, clean and compliant – in all sectors.

Manchester Digital Campus gets green light

A major government office complex has been given planning consent to be built in Manchester.

Manchester Digital Campus will be a state-of-the-art hub constructed on the former Central Retail Park in Ancoats after the city’s planning committee approved the Government Property Agency’s (GPA) scheme at a meeting today (Thursday 20 February 2025).

The campus will bring together a number of Civil Service departments with a focus around digital skills and create significant employment opportunities and economic benefits in the region.

Mark Bourgeois, CEO at the GPA, said:

“We are delighted with the decision and are grateful for the support of the many

stakeholders in Manchester. The GPA team is proud to be working on this exciting project in support of the Government’s growth mission.”

The GPA exchanged contracts to acquire five-and-ahalf acres of the former Central Retail Park in Ancoats from the city council in May last year with a view to constructing a state-of-the-art digital campus.

Both the agency and Manchester City Council have been working together on the plans for Ancoats, culminating in a parallel proposal for the digital campus and an adjacent public park.

The council and the GPA held a joint consultation around emerging plans for the former retail site in August and September last year, inviting local residents, businesses and other stakeholders to help

guide proposals to create the new government digital campus – delivered by the GPA – and a new city centre park space, delivered by the council.

Mark added:

“We are pleased to be working with Manchester City Council on these regeneration plans, and look forward to creating fantastic and sustainable workplaces to support the transformation of the Civil Service.

“This proposed development, builds on the work MCC and the GPA undertook last year in putting in place an updated Strategic Regeneration Framework, and the shared ambition to regenerate the Ancoats former retail site, creating employment and wider business opportunities, supported by the digital campus.”

New City Centre Park

Alongside the new campus, the new park will improve access to quality green space in Manchester city centre, creating a connection to the existing Cotton Field Park behind and through to Ancoats and New Islington.

The park space has been designed in collaboration with landscape architects Planit-IE following public consultation.

A central lawn and plaza will create a green buffer to Great Ancoats Street, with various tiered gardens navigating the different level changes across the site, alongside play areas, paths and tranquil areas to escape the noise of the city. The park has been designed to make sure that it is fully accessible.

The site will accommodate new walking and cycling routes, helping to link to other city centre active travel

investment in Ancoats, Northern Quarter and out towards the Etihad Campus.

To note – development across the rest of the site will be brought forward as a later development phase. More information will be made available in due course.

Leader of the Council, Bev Craig said:

“Gaining planning approval for both the GPA’s digital campus and the latest city centre park is the launchpad for the transformation of this site.

“Our ambition has long been to bring the former retail park back into active use and working in partnership with the GPA we are delivering a quality, low carbon development that will bring 7,000 civil service jobs to Manchester in the coming years.

“The new digital campus plays to Manchester’s

strengths. We have fostered one of the fastest growing tech and digital communities in the UK, with a growing international reputation. The transformation of this brownfield site supports our ongoing growth in the sector, which translates into quality employment and development opportunities for our residents.

“We stand ready to work with this Government to bring forward other ambitious investments in Manchester that can continue our path of sustainable economic growth, supporting our residents to thrive.

“At the same time, the new park is a welcome addition to our city centre green spaces and a reimagining of the former retail site that has for many years acted only as a barrier to the community behind – and an eyesore in one of the most exciting parts of our city.”

Underfloor Pumping Solutions

Having a pump installation sited in the floor of a building offers a practical and space saving solution for collecting wastewater from showers, baths, sinks and washing machines.

The Baufix range of underfloor sump pumps are manufactured in Germany by Jung Pumpen and provide automatic, purpose-built, wastewater systems for a range of applications. They are available from the Uk’s leading authorised supplier and experts in this field, Berkshire based Pump Technology Ltd.

Three tank sizes with four submersible pump options ensure that there is a Baufix to suit all building applications. Installation is simple. The pressure resistant PE tank comes with a seal collar for attaching to the building’s damp proof course and the adjustable cover can be adjusted and levelled vertically and rotationally to be flush with the edge of the floor covering or tiles - laid at a later point. The cover is supplied with an odour trap and there is also an option for drainage via the cover for floor washdown or wet room applications.

The Pump Technology Ltd team can advise engineers on the size of tank and pump to suit each application.

Typical domestic properties will usually require the Baufix 50, a small, compact tank H 575mm, W 405mm, D 380mm, fitted with the reliable Jung Pumpen U3KS submersible pump, suitable for maximum 6m lift. Commercial applications such as laundries might require the Baufix 100 with a slightly larger tank H 698mm, W 555mm, D 555mm, fitted with Jung Pumpen pump options up to the 103ES for lifts up to 12m and capable of pumping soft solids up to 32mm diameter.

The Baufix 200 H 750mm, W 760mm, D 760mm enables a twin pump, automatic duty standby option to be specified.

For more information and detailed data sheets please contact the dedicated Jung Pumpen team at Pump Technology Ltd.

Building & Facilities Management editorial content covers all the major FM areas of interest within the workplace and the built environment.

This includes industry developments, company news, case studies and application stories, product news as well as articles from leading authorities within the marketplace.

To find out more information about BFM Magazine or to subscribe, please visit www.bfmmagazine.co.uk

Kärcher to unveil sustainable cleaning innovation at The Cleaning Show 2025

Exclusive preview of the new modular T-Range dry vacuums

Kärcher, the global leader in cleaning technology, is set to make a significant impact at The Cleaning Show 2025 in London with an exclusive preview of its new sustainable Dry Vacuum Cleaning range. Launching in summer 2025, this pioneering innovative range sets a new benchmark in eco-conscious cleaning solutions, reflecting Kärcher’s commitment to sustainability and performance.

Including the new modular T 10/1 HEPA* and T 15 HEPA*, and the T11 Re!Plast* vacuum cleaners, the exciting new Tub vacuum range will revolutionise the market.

Key features include:

Outstanding suction power, ergonomic operation, and extremely low noise levels

T 10/1 and T 15/1 made from 45% recycled materials, and T 11/1 made from 60% recycled materials - By manufacturing with less raw materials and energy, and using recycled materials, CO₂ emissions are reduced.

Highly effective HEPA 14 filter within modular range. For the highest safety standards in hygiene-sensitive locations. High filtration and separation efficiency: 99.995%

Battery operation with eco!efficiency modeSustainable through reduced energy consumption, lowers volume and noise pollution and extends battery life

Plugable 12m cables for easy service friendly maintenance

The T 11/1 Re!Plast specifically is made of 60% recycled plastic, with its name perfectly encapsulating

the vacuum’s core innovation: “Re” for Recycled, “Plast” for Plastic.

These sustainable, ergonomic and ultraquiet vacuums are testament to Kärcher’s dedication to reducing environmental impact without compromising on quality. As durable, high-performance dry vacuums, they provide businesses with an effective cleaning solution while supporting sustainability goals.

The Kärcher team are excited to provide attendees of The Cleaning Show with an exclusive preview of the new T-Range.

Beyond this groundbreaking vacuum, Kärcher’s presence at The Cleaning Show 2025 will offer visitors a comprehensive look at its full solutions offering. From high-performance pressure washers and scrubber dryers to vacuum cleaners and automated cleaning solutions, Kärcher provides a complete suite of products tailored to meet the evolving needs of the cleaning industry.

As part of its continued commitment to revolutionising the cleaning industry, Kärcher will also be showcasing its advanced robotic cleaning innovation – the KIRA CV 50 (Kärcher Intelligent Robotic Applications). This advanced autonomous solution is designed to optimise cleaning efficiency, reduce operational costs, and maintain high hygiene standards in commercial spaces. The KIRA range represents a significant leap forward in

intelligent cleaning technology, allowing businesses to enhance productivity.

Kärcher’s expert team will be available throughout the event at Stand D5 to discuss how businesses can enhance cleaning efficiency, embrace sustainable practices, and adopt the latest technologies.

Vivienne Speckmaier, Professional Product Manager at Kärcher UK, commented: “Launching Kärcher’s innovations, such as the new vacuum cleaning range, marks a significant step forward in sustainable conscious cleaning technology. By incorporating high-quality recycled materials, we are setting a new standard proving performance and eco-friendly innovation can go hand-inhand. We look forward to showcasing this and other groundbreaking solutions at The Cleaning Show 2025.”

Join Kärcher at Stand D5 to discover the future of professional cleaning and see that no matter your cleaning challengethere’s a Kärcher for that.

about unparalleled remote control of your HVAC

MELCloud Dashboard

Managing your building’s HVAC systems just got easier. MELCloud Commercial offers you the tools to monitor, control, and optimise your HVAC systems from anywhere in the world. Whether you’re managing a single building or multiple sites, MELCloud puts full control at your fingertips.

• Real time energy consumption data to enable improved energy management

• Predictive and preventative maintenance to reduce HVAC downtime, thanks to remote diagnosis

• A choice of subscription packages tailored to best match your requirements and manage costs

Revolutionise your estate management with MELCloud Commercial. Scan the QR code below to discover how you can take control today!

The future of outdoor FM is in your hands… Swipe to fix?

What will the future of outdoor FM look like?

Maybe it’s already here.

Progress is hard to spot happening. We don’t suddenly wake up to self-driving cars, flying robots, or handheld computers that can do virtually anything. Instead, advances like this seep into our lives until we barely notice them - but also can’t imagine living without them. Ultimately, progress isn’t just about new technology, but the way innovations change us. Just look at mobile phones. Beyond connectivity and communication, mobile technology has changed our expectations, rewiring our brains with dopamine hits from games and social media, but also teaching us to expect even the most ordinary experience to be faster and more convenient. Where will your next meal come from? Ordered online from Tesco or tracked in real time to your door by Deliveroo?

This is what the future looks like. Through clicks, swipes or taps, our expectations as consumers of what good service looks like have been transformed. And while it seems a long way from the world of facilities management, this shift in expectations has already happened to our customers and stakeholders. Once people understand that things can be ordered online or via mobile with transparent pricing or real time tracking or the ability to feedback, they start to seek the same convenience elsewhere, whether in their personal lives or at work. People accustomed to using Amazon were already mentally prepared for Uber or Airbnb. Think of an industry

yet unchanged and you can be sure that the tech disruptors are already circling. These consumer examples demonstrate that transformations are about both the innovation and technology and the readiness to embrace its possibilities. I would argue that in the world of outdoor FM the first part - the technology - is already in place.

Our own experience as a company is a good case study of how quickly new technologies become normalised. OUTCO is an outdoor facilities management provider that started life as GRITIT, a Winter Gritting and Snow Clearance expert. In this sector, where slips and falls on ice can create real legal peril for organisations, the need to track, monitor and record service delivery in real time drove us to embrace technology from our company’s foundation. This meant providing on-site teams with effective mobile technology - our bespoke app - that could be used to direct and record activity and provide real-time updates and proof of service. To work, all this had to be connected to a powerful and reliable back-end IT platform. Especially in winter gritting – success involves working within a tight delivery window, often six hours or less, to execute thousands of jobs across the country. These

must be delivered to individual specifications, in an everchanging environment, often up against the elements and in the worst of the winter weather.

To achieve this, we use an integrated technology stack called Nimbus that brings together tracking and telematics software, with an algorithmic decision-making platform fed by the latest weather information. This ensures our teams are at the right place at the right time, delivering the right service. Having this data also changes the customer experience too. We created a customer app and portal that places live service information from the field in the palm of our client’s hands and the ability to communicate directly with our teams almost as an extension of their own business. This time-saving tool helps make our clients’ lives easier by giving them control, keeping them fully abreast of service delivery, and freeing up time to focus on other duties.

While our proprietary technology was built inhouse to respond to the extreme demands of winter maintenance, customers have embraced the same level of convenience in all other aspects of our outdoor FM services. Jobs tracked from start to finish, ensuring we service the right sites, giving managers the ability to see the location of our operators on a map confirmed by our telematics and GPS software. We can also offer performance monitoring against SLAs and KPI requirements via the app or web portal. Once the information is in our database, it’s just a matter of making this accessible in a way that’s useful to our customers. This might seem dry but, for busy managers, the ability to get a real time view of works across their portfolio at any point in time adds real value.

Yet we already know that as soon as things become possible, they rapidly move from being remarkable to being just the way things are. If Winter Gritting can be this easy to arrange and manage, why not other services like tree works, fencing or car park and pothole repairs? Already customers are asking, “if I can do this via a contractor’s app or portal, can’t we side-step even more admin and integrate this via an API so we can do it from our own software?” The good news is that this type of deeper integration is possible, and already in place for some of OUTCO’s clients. And this is where things are getting really exciting.

Jason Petsch says that ‘It’s not just about the technology but the way people embrace possibilities’. What would the equivalent to an Uber or Deliveroo look like in the world of Facilities and Property Management? Let’s imagine an operator visiting a site to trim hedges, notices a broken kerb that could be a potential hazard. They can

geo-tag and log the issue there and then via the app, which automatically triggers a quotation for repairs. This gets sent to the client via an email who can immediately see the issue - look at any submitted photos - and decide whether to authorise the repair.

Swipe to fix? OK, it might not reach Uber-levels of convenience, but think this type of model of service delivery is now arriving in our industry. All the technical building blocks are already in place and we’ve seen that customers are keen to adopt new models of working. Moreover, there’s a strong financial incentive driving change: whether it’s fixing potholes, tree surveys or an emergency fence repair, many smaller works in the outdoor estate can consume an inordinate amount of admin time in securing quotations and managing delivery. Hence, we think the embrace of greater efficiency, integration and

automation will happen rapidly. In case you missed it, the future has already started. For more information on how OUTCO can support your organisation this winter, contact us on 0800 0432 911 email enquiries@outco.co.uk or visit www.outco.co.uk

About OUTCO

OUTCO protect, maintain and improve outdoor estate infrastructure providing specialist, end-to-end estate maintenance solutions powered by award winning technology. OUTCO provide winter, grounds, and asset maintenance services for commercial properties across the UK.

OUTCO effectively manages over 7,500 sites and is a trusted partner to organisations including BP, B&Q, Savills, BT, the NHS and most of the UKs major supermarket chains.

What does the first year on an accelerated Net Zero path have in store for UK businesses?

The UK is halfway to net zero by 2050 and on a new, spedup net zero pathway. In light of this, Graham Paul, Sales, Marketing & Client Services Director at TEAM Energy, speaks to TEAM Energy’s efficiency and carbon reduction experts about the future of energy efficiency and net zero in the UK.

When it comes to emissions reductions, it is still widely recognised that energy efficiency is the ‘first fuel’ en route to net zero because it is one of the quickest and most affordable ways to cut emissions. However, new research has shown that 95% of companies globally do not have energy efficiency plans in place.

Having worked with many UK organisations, I know firsthand that as a nation we’re doing better than most thanks to the growing body of legislation mandating organisations to audit, plan, and report on their actioned energy efficiency measures.

Although these can be timeconsuming, they are necessary. By using energy wisely, at

the right times, with the right technology, and transforming our buildings to eliminate waste, organisations can save money, protect themselves from energy price fluctuations, and reduce their emissions.

Such changes can form the backbone of their carbon reduction plans. As supply chain emissions increasingly determine purchasing and investor decisions, not reducing emissions effectively removes organisations from buyers’ and investors’ considerations.

As 2024 comes to a close, Kier Starmer has accelerated the UK’s journey towards net zero by 2050. Over the next ten years, the UK must now reduce its emissions by 81% compared to 1990 levels.

Energy efficiency will continue to play a central role for UK organisations on this new pathway, alongside bill management and carbon reduction planning. To find out what the first year on this new trajectory will be like for businesses and how they can

navigate it, I spoke to some of our energy management and carbon reduction experts, starting with Tim Holman, Head of Operations at TEAM Energy.

Tim, what does the new Government mean for energy efficiency, have there not been rumours of the energy efficiency standards changing?

Tim: “Through a parliamentary question reply in December and at the Labour Party conference in October, the Government suggested that minimum energy efficiency standards for commercial buildings would increase, possibly from an E to C rating by 2030. Though not certain, any changes could be announced in the new year. However, more concrete is the Energy Performance of Buildings (EPB) framework consultation, which opened on 4th December 2024 and will close in February 2025, with changes set to be implemented from early 2026. This could introduce reduced validity timescales below 10 years for Energy Performance Certificate (EPC) and Display Energy Certificate (DEC) (for smaller buildings <1000m2) as well as requiring EPCs to be valid at all times, making them a more frequent requirement for commercial landlords and a necessity for re-letting and lease renewals. Alongside this could be changes to what EPCs measure with new and amended metrics. These potential changes could lead to the implementation of substantial energy efficiency measures sooner rather than later.

I would advise any landlord to get ahead of the curve and ensure now that your buildings and workplaces are ready for energy efficiency improvements. Failing to do so could lead to a loss of revenue or missing out on securing finance dependant

on EPC ratings, for example.”

The exact details of the Minimum Energy Efficiency Standards changes are far from certain, neither have the ESOS deadlines been. So, I spoke with Senior Energy Consultant, Sam Arje to help shed light on the situation.

Sam Arje, the ESOS deadlines have shifted a lot, what does 2025 look like for businesses?

Sam: “The start of the year will see organisations still submitting their ESOS phase 3 action plans, past the December deadline due to the Environment Agency’s (EA) promise to accept late submissions until the 5th March 2025. Hopefully those organisations who have completed their phase 3 audits have already prepared their action plans in full. Crucially, ESOS action plans must strike a balance between committing to meaningful action and not overshooting what’s possible, especially now the plans and progress reports against them will be made public. Organisations must act with their reputations and competitive advantage at the forefront of their minds, which will require more collaboration throughout the organisation and a shift towards a holistic energy management programme rather than focusing simply on the four-year cycle. As Phase 4 (which runs from 6th December 2023 until 5th December 2027) auditing begins, a holistic energy management approach will help support their now-required net zero planning and actions too.”

2025 will be the start of Market-wide Half-Hourly Settlement (MHHS) too. To find out more about both sides of the coin, I asked Head of Business Change, Greg Armstrong his opinion. As we’ve seen there are regulatory changes for energy efficiency ahead. What about energy markets, Greg?

Greg: “From April 2025 onwards, energy suppliers will begin to migrate their systems

and transition their customers to half-hourly bill settlements. This is predicted to create a ‘data deluge’ for energy suppliers, leading to a sharp increase in the potential for organisations’ energy bills to contain errors over the short term. Energy management and bill validation can address this issue. But the bigger opportunities are the tariffs and the unprecedented level of power that energyusers can unlock using accurate energy data. Suppliers must be commercially sensitive to 30-minute windows of energy use, energy users with the right data will have every opportunity to benefit from that.”

Processing that data will be an energy cost itself, and much of that task is done by AI. Tom Anderton, Head of Customer Success at TEAM Energy, provided his insight on this issue.

How will data and AI impact energy and net zero? We’ve heard a lot about the energy drain from AI – Tom, what do you think about that?

Tom: “The challenge of energy security and net zero must be tackled with varied tools, prime among these are AI and big data. 2025 will see an uptick in both. We’ve just seen the launch of the Manchester Prize encouraging start-ups and tech entrepreneurs to decarbonise the grid in the UK, and COP 29 had its first ever ‘digitalisation day’. In their own organisations, energy managers can use AI and data to get better insights into their energy estate, reduce their emissions, and mitigate the risks of energy security and climate change. On a larger scale it’s true that data and AI have energy costs associated with them, but they’re often exaggerated, accounting for one or two per cent of energy use based on the International Energy Agency (IEA) figures. Compared to buildings, for example, that’s a small figure. And, importantly, the increase in AI can also help counter building energy use; so the small percentage increase incurred is made up for in savings.”

Whatever energy and

emissions savings organisations make must now be reported, in detail, and to the public. Robert Webb, Bureau Operations Manager, lending his expertise on this topic.

Increasingly many companies are now in the scope of sustainability reporting. What do they need to be mindful of when it comes to data, Robert Webb?

Rob: “We’ve now reached the ‘tipping point’ where sustainability reporting, including energy and carbon reporting, is mandatory and the primary form of nonfinancial reporting driving investor decisions. Because of this, the expectations around the accuracy of organisations’ reporting have increased massively, causing almost all CFO and finance leaders to report problems with the nonfinancial data they receive. Visibility, consistency, incompleteness, and out-of-date data are the top issues such leaders face. Organisations must adopt smart systems to eliminate “single point of time” data, search for interoperable tools that can connect to organisation-wide BI and management systems, and seek out expert support to get the right solution in place.”

So, in conclusion, 2025 has many deadlines and key dates that organisations need to be prepared for. Acting now will enable them to make small steps towards better energy management, carbon reduction, and overall integrated reporting. Leaving it too late will be costly, the benefits will be lost, and key deadlines could have passed by. As we’ve seen, many organisations will be under more scrutiny in 2025 and beyond too. All stakeholders expect accurate sustainability reporting, and more of organisations’ complex emissions and energy reduction planning will be made public.

Go to TEAM Energy to find out about support with datadriven energy management and sustainability reporting for 2025 and onwards: www.teamenergy.com

Blueprint Interiors create contemporary workspace at Inizio’s new Ashby office

Workplace consultancy Blueprint Interiors has completed a full interior design and fit out for Inizio’s new office in Ashby-de-la-Zouch.

Inizio, a global marketleading commercialization partner that specialises in healthcare, was formed in 2022 out of the combination of Ashfield Health and Huntsworth, under private equity firm Clayton, Dubilier & Rice (CD&R). Ashfield Healthcare opened its first office in Ashby-de-laZouch back in 2002.

Marking a new chapter for Inizio in the region and continued investment in people and communities across the UK, the company took the lease of Excelsior House on Excelsior Road, just off junction 13 of the M42.

With 18,000 sq. ft. across two floors, Blueprint Interiors were briefed to create a workspace

that integrated teams, enabled collaborative working, offered creative and flexible spaces, and a place Inizio could welcome clients.

The space now includes areas for diverse working styles and activities, such as hotdesking areas for collaboration and interaction across teams and departments, private spaces for focused work and confidential conversations, and a state-of-the-art control for hybrid and virtual events.

In line with the company’s core values, the project had clear sustainable goals.

The building’s EPC A rating was maintained, existing furniture was repurposed, and recycled products made from

ocean plastic were installed. Other features of the fit out included exposed ceiling designs, sustainable bespoke furniture pods and meeting rooms named after Ashby’s traditional trades, such as Smithy, Forge and Cooper.

Kate Kelly, Managing Director UK & Ireland at Inizio Engage, said: “The new office has truly transformed how we work. It’s an engaging, sustainable

space that brings our Inizio Engage teams together and adapts perfectly to our evolving needs. Every detail reflects our unique culture and values, creating an environment where our people want to spend time because they feel empowered to succeed.”

Chloe Sproston, Creative Director at Blueprint Interiors, said: “Having worked with Ashfield Healthcare before it became Inizio, it was fantastic to be supporting them again on their impressive new office space. Just six minutes from our own HQ, the Inizio team were pleased to have sourced a local partner, echoing its sustainable and community focusses.

“After immersing ourselves in the Inizio business and culture, we interviewed

stakeholders to gain a view of the company’s aims and ambitions. With a clear sense of the project goals, we set to work to create a dynamic workspace that met the needs of the evolving business.

“The space we designed brings people together and reflects the culture of the teams based out of the Ashby-dela-Zouch location. With areas for different styles of working and socialising, alongside sustainable practices, Inizio has a workplace which enhances its wellbeing, diversity and inclusion and environmental policies.”

As fit out designer, supplier and main contractor, Blueprint Interiors worked alongside Gleeds as project manager.

Emma Wiggin, Director at Gleeds, said: “We were

pleased to provide project management services on this exciting new space for Inizio. It was fantastic to work alongside them and other project partners to help achieve their ambitions for an office that truly serves their purpose. It was also great to lead on the delivery of a project that prioritised circularity, which aligns with Gleeds’ focus on sustainable practices in construction.”

Blueprint Interiors follow the WELL Building Standard; a universally recognised benchmark which puts mental wellbeing and emotional health as key considerations when creating productive workplaces. The Standard helps organisations to optimise their workplaces around the health and wellbeing of their people, which allows teams to be their very best selves.

East Midlands contractor completes Holden Kia dealership in Norwich

Build and fit out contractor Cold Developments has completed the refurbishment of a Holden Kia dealership in Norwich.

The dealership on Barker Street, north of the city, is now open to the public following a transformation to reflect Kia’s global rebrand.

Its new brand identity was introduced in 2021, featuring a new logo that reflects its position as a leader in electrification. As part of its rebranding, Kia designed the ‘Kia Store’ to revolutionise the look and feel of its dealerships.

Two distinct zones separate the new showroom, comprising

a ‘customer zone’ featuring wood accents and comfortable seating areas, and a ‘display zone’, showcasing the latest Kia models. The Kia ‘Showcase’ is an interactive system which allows customers to take an in-depth virtual tour of any Kia model.

Nottingham-based Cold Developments undertook the strip out and fit out of the dealership over a 10-week period.

Works included the respray of external cladding and shop front, a new HVAC system and

suspended ceiling, decoration throughout, new lighting and doors, new partitions and glazed curtain walling to form the sales office, new hygienic internal cladding,

new customer toilets, and the installation of wall panelling, display screens and furniture.

Luke Burrows, MD at Cold Developments, said: “We are specialists in commercial fit out and create spaces that truly impact the customer experience. With our skilled team we deliver our services for well recognised brands throughout the UK and enjoy seeing our finished projects being used by our clients and their customers.

“Thank you to the Holden Kia team for working with us in Norwich. The dealership has been transformed to a welcoming, comfortable and innovative space which perfectly reflects Kia’s brand and its fleet.”

Darren Anderson, GM at Holden Kia Norwich, said: “This transformation marks a new era for Holden Kia Norwich.

Building & Refurbishment

Our customers can now view our models in a state-of-the-art environment that is welcoming, comfortable and has the latest technology. Great to see the work of Cold Developments now in use by our customers.” Cold Developments is active

on refurbishments, fit outs, enabling works and extensions across the UK and have worked with leading brands within automotive, service stations, town and shopping centre retail, convenience retail, food and beverage and leisure.

Works on track for major Nottingham student accommodation scheme

McLaren Construction Midlands and North is making significant strides in delivering a landmark 323-bedroom student accommodation development on Talbot Street, Nottingham.

The £25.8m project, located at 77 Talbot Road, is on track to welcome students in September 2025, with works progressing well.

Designed by Leonard Design Architects, the development replaces a five-storey office block formerly occupied by Domestic and General, which relocated to a new development on Station Street, enabling them to further invest and remain in Nottingham. The demolition of the previous structure commenced in April 2023, with construction underway since September.

The nine-storey building will include premium amenities including a gym, yoga room and

social study spaces, alongside en-suite bedrooms designed to provide high-quality living standards. An entertainment room is also being built on the Wollaton ground floor which will include a cinema.

The uppermost level of the building will feature premium studio apartments with larger footprints and exceptional views across Nottingham, offering a standout experience for students.

With sustainability at the forefront of operations, the scheme is targeting a BREEAM Excellent rating, incorporating features including traditional foundations into Nottingham’s sandstone bedrock and adhering to rigorous planning conditions such

as cave probing to protect the local environment.

Key milestones in the project include the completion of the roof structure, marking significant progress towards the scheme’s 2025 completion, and the marketing suite was officially opened in autumn on Talbot Street - offering a dedicated space where prospective students can view the high-quality finishes and amenities that will be available.

Internally, the accommodation has seen enhancements to

its finishes, including feature walls and upgraded soft furnishings, which will elevate the overall living experience.

McLaren Construction is deeply committed to sustainability and social value, and around 40% of workforce for Talbot Street was sourced locally.

Working in close collaboration with the University of Nottingham and Nottingham Trent University, the project team has supported work experience placements and hosted two visits for civil engineering students. The first visit showcased health and safety and aspects of working on a live site, and the second visit focussed on the technical aspects of the project, such as design, its intent, and how the planning phase develops into live construction. The students were delighted to learn directly from colleagues in the industry about roles in which they aspire to join in the future.

For the local community, McLaren has been proactive in maintaining an open dialogue with nearby businesses, providing a dedicated email address for enquiries, and carefully managing construction logistics to minimise disruption. The team is also working with the city council to provide new outdoor staff facilities for Huntingdon Academy.

The Talbot Street team has supported charitable initiatives, raising £406 for the Lighthouse Charity through the Nottingham Half Marathon and participating in Save the Children’s Christmas Jumper Day. A mental health talk by the Strong Men charity focusing on bereavement and support for construction workers was held last year, with plans for another session in early 2025.

As the project progresses, key targets include completing internal finishes, installing

furniture and carpets to the top floors, and removing scaffolding to reveal the brick and cladding façade. External paving works are set to be completed by summer, ensuring the project is ready for student intake in September.

The Talbot Street development promises to deliver high-quality, modern accommodation tailored to meet the needs of Nottingham’s thriving student community while leaving a positive legacy for the local area.

Darren Harding, Division Director at McLaren Construction, said, “The Talbot Street project is progressing exceptionally well, and we are proud to be delivering highquality, sustainable accommodation for students that will enhance Nottingham’s offering.

“The completion of the roof and the opening of the marketing suite mark key achievements, and we are excited to continue bringing this ambitious development to

life in the coming months.”

McLaren Construction is delivering Talbot Street on behalf of McLaren Property, the leading residential and student accommodation developer.

ASSA ABLOY and Lorient showcase their complete fire door hardware and sealing system solutions at the Fire Safety Event

ASSA ABLOY and Lorient are excited to announce their debut at the UK’s fastestgrowing fire safety exhibition, the Fire Safety Event, taking place at the NEC, Birmingham, from 8th to 10th April 2025. Located at stand 4/G30, these industry leaders will exhibit a complete range of fire door hardware and sealing system solutions. Spanning an impressive 84SQM, the stand will highlight the critical role of door hardware and intumescent sealing systems in fire safety, showcasing how these components safeguard lives and property.

Engaging Experiences and Live Demonstrations

Experience the power of fire safety in action! Watch compelling fire test footage that vividly demonstrates the critical importance of properly specified and installed intumescent sealing systems. See firsthand the dangers posed by unprotected ironmongery and inadequate seals with mini burnt doors on display. Attendees can also witness the transformative reactions of various intumescent materials and discover their suitability for different fire safety applications.

Interactive Zones and Product Showcases

Visitors will embark on a journey through ASSA ABLOY and Lorient’s comprehensive fire door solutions guided by their highly experienced teams. Full-sized door models will showcase real-world applications of rigorously tested and certified products, highlighting the latest innovations designed to meet the diverse needs of various sectors.

Interactive zones on the stand will provide attendees with a hands-on experience; and feature samples and miniature door models from a broad range of products such as:

• Door closers

• Door hardware

• Panic hardware

• Intumescent sealing systems

• Drop seals

• Glazing systems

• Intumescent air transfer grilles

A key highlight at the event will be ASSA ABLOY’s Openings Studio®, an award-winning software solution featuring a powerful, asset tag-enabled, fire door inspection app. This end-toend Golden Thread Solution streamlines the entire building lifecycle, from design and construction to ongoing compliance, maintenance, and future inspections.

Insightful Seminars at the Innovation & Compliance Theatre

During the event, ASSA ABLOY and Lorient will host

two engaging seminars:

• “The Importance of Fire Doors & Intumescent Seals” by Sarah Lewis, Lorient’s Specification Manager (8th April, 13:50 - 14:20)

This seminar will delve into the life-saving role of fire doors and intumescent seals in passive fire protection. Key topics include fire safety statistics and UK testing standards

• “Understanding the Golden Thread” by Paul Thompson of ASSA ABLOY (9th April, 11:10 - 11:40)

This session will unravel the Golden Thread concept, exploring its origins, the legislative changes it has driven, and its impact on stakeholders throughout a building’s lifecycle. Join Us at the Fire Safety Event

Visit ASSA ABLOY and Lorient at stand 4/G30 during the Fire Safety Event 2025 to view the latest advancements in fire safety and building compliance.

Lorient is part of the ASSA ABLOY Group.

COMMERCIAL HEAT PUMPS FOR HOT WATER

The new ADV-W range of 16 - 30 kW Air Source Heat Pumps

Cost-effective, low-carbon, proven and safe generation of domestic hot water for commercial projects

Compact, easy to install monobloc design

Consistent 55°C DHW at -25°C to +43°C ambient

For hybrid gas or electric DHW applications

Fitter, Happier, More Productive: How OUTCO is Helping Organisations Put Nature to Work

The Role of Outdoor Spaces in the Workplace of the Future

The working world has shifted dramatically in recent years, with businesses now grappling with the complexities of returnto-office strategies. While hybrid working models have proven effective in boosting employee satisfaction and productivity, for some organisations a shared workspace remains essential for collaboration and innovation. However, the modern workplace must evolve. It’s no longer just about desks and meeting rooms—forwardthinking businesses are looking beyond office interiors to explore how outdoor environments can contribute to employee wellbeing and performance. This is where OUTCO, the UK’s leading outdoor maintenance provider, is helping businesses rethink their external spaces, ensuring they become assets

that

drive engagement, productivity, and sustainability.

The Business Case for Outdoor Investment

There is a growing body of evidence supporting the role of nature in workplace well-being. Biophilic design—the practice of integrating natural elements into built environments—is gaining traction as organisations realise that outdoor spaces can be more than just an aesthetic feature; they can actively enhance productivity and mental health.

A 2023 study by PLP Architects, Loughborough University, and the University of Reading highlighted the tangible financial benefits of biophilic interventions. Their research found that every £1 invested in biophilic design could generate up to £2.70 in value through

improved staff productivity. This builds on earlier findings from the University of Oslo, which indicated that access to nature in the workplace reduces stress and mitigates fatigue during high-focus tasks.

Beyond employee performance, outdoor improvements also have financial and reputational benefits. OUTCO’s expertise in sustainable landscaping and biodiversity enhancement helps businesses meet Corporate Social Responsibility (CSR) targets, comply with environmental legislation, and enhance the aesthetic appeal of their properties.

Turning Maintenance into a Strategic Advantage

For many businesses, outdoor maintenance is treated as a

necessary overhead rather than a strategic investment. OUTCO is changing that perspective, helping clients view grounds management as an opportunity to improve productivity, sustainability, and long-term cost efficiency.

“Investing in outdoor spaces doesn’t necessarily require major capital expenditure,” explains OUTCO’s landscaping experts. “Often, it’s about taking a smarter approach. For example, replacing highmaintenance lawns with wildflower meadows can reduce upkeep costs while significantly enhancing biodiversity.”

OUTCO provides tailored grounds maintenance solutions that align with a business’s operational and sustainability goals. This includes:

• Planned landscape management to ensure green spaces remain attractive, functional, and welcoming year-round.

• Biodiversity-focused strategies that enhance environmental value while improving site aesthetics.

• Flexible and sustainable maintenance that balances cost control with long-term resilience.

Practical Steps for Businesses Looking to Leverage Outdoor Space

For facilities and property managers considering improvements to their outdoor environments, OUTCO recommends:

1. Defining clear objectives – Establish a landscape management plan with short, medium, and long-term goals.

2. Balancing investment and sustainability – Identify cost-effective enhancements, such as sustainable planting or habitat creation, that require minimal ongoing maintenance.

3. Incorporating vertical greenery – Where external space is limited, living walls and green roofs can deliver many of the same benefits.

4. Aligning with

environmental and CSR targets – Enhancing biodiversity and introducing sustainable water management solutions can support compliance with Biodiversity Net Gain (BNG) regulations.

5. Engaging employees –Creating spaces that genuinely benefit staff requires their input. OUTCO encourages organisations to involve employees in the design process to ensure outdoor areas meet their needs.

OUTCO: A Trusted Partner for Workplace Transformation

With over 20 years of experience and a nationwide client base, OUTCO is at the forefront of innovative outdoor maintenance. From enhancing biodiversity to

ensuring compliance with UK environmental regulations, the company is helping organisations reimagine their external spaces as strategic assets rather than liabilities.

As businesses refine their return-to-office strategies, those that integrate nature into their work environments stand to gain the most. By partnering with OUTCO, organisations can ensure their outdoor spaces contribute to a healthier, happier, and more productive workforce while supporting long-term sustainability goals.

For more information on how OUTCO can support your organisation this winter, contact us on 0800 0432 911 email enquiries@outco.co.uk or visit www.outco.co.uk

BECOME A CORPORATE MEMBER OF THE PSSA

The Public Sector Sustainability Association (PSSA) provides a professional association and network for all those working in the Public Sector who have a common interest in sustainability. The aim of the association is to bring together a wide group of people working across all areas of the Public Sector – to help educate, train, support and connect as we work towards a more sustainable future.

Becoming a Corporate Member of the Public Sector Sustainability Association highlights your organisations commitment to sustainability and offers a unique platform to reach our membership of committed and influential sustainability professionals in Government, Local Authorities, NHS, Education and Housing Associations. The PSSA offers a single level of Corporate Membership, providing a fantastic opportunity to gain recognition and exposure with our Public Sector membership.

MEMBERSHIP BENEFITS

• Comprehensive listing in Suppliers Directory

• Unlimited opportunity to supply press releases, articles & news to feature on PSSA website

• One release for inclusion in monthly Newsletter

• Opportunity to promote your own events/webinars/training courses to PSSA members

• Logo on PSSA homepage as ‘Corporate Member’ of the PSSA

• Introductory email sent to our members as the latest Corporate Member of the PSSA

• Logo - ‘Corporate Member of the PSSA’ to use on your own websites/materials

• Potential to conduct research/surveys through the PSSA

• 3 x Full Page Advertisements within either Energy Manager magazine or Building & Facilities Management magazine

• 2 x Advertising Banners to appear on the PSSA Newsletter

WHAT DOES IT COST

The current rate to become a Corporate Member of the PSSA is £1,495+VAT per annum.

Interested in becoming a Corporate Member of the PSSA? Get in touch today - call us on 01933 316931 or email us at corporate@pssa.info

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.