Student Support Storyboard Currently: Don’t have a holistic view of students to determine if they are at risk of dropping out, or having issues.
2021/22
More digital signage, and a plan for communications allows us to communicate our services and events to students more easily. Some of our routine queries answered by a bot.
2022/23
Information across the university is joined up to more easily understand if a student is at risk. Sentiment analysis to understand the impact of any changes to the student experience.
2023/24
Predictive analytics to highlight types of at risk students and possible mediations
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