Budapest Business Journal 3021

Page 1

SSCs Mature Into GBSs as They Provide Higher Added-Value Functions

As shared services centers have graduated to business services centers and now, increasingly, to global business services centers, the industry’s evolution has seen Hungary maintain its role as an essential player at the regional level.  14

Helping Drive Success of the Office Market

Whether you call them SSCs, BSCs, or GBCs, and what they do business process outsourcing or being a center of excellence, there is no doubt this alphabet soup of a sector has had a profound impact on the office market.  15

Penny for Your Thoughts

El Greco Show: Unexpectedly Transformative

Walking up the steps to the entrance of the Museum of Fine Arts to visit the El Greco exhibition, David Holzer realizes he has seen more world-class public displays of work by great artists in Budapest than anywhere else.  21

NEWS

Record-breaking Fall, but not in a Good Way

The inflation rate is above 20% for the first time in 25 years, and there was negative GDP growth on a monthly basis in the third quarter for the first time since the spring of 2020. 3

The Budapest Business Journal talks with Penny Hungary CEO Florian Jens Naegele about the 2022 business year, today’s “genuinely challenging period,” charity plans for Christmas and 2023 investments.  8

BUSINESS

In his first interview with the BBJ since taking over at the Hungarian Investment Promotion Agency, CEO István Joó talks about policy continuity, efforts to support businesses in the face of the energy crisis, and to make the Hungarian economy crisis-proof. 9

HIPA Boss Vows to be There Come ‘Rain or Shine’
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EDITOR-IN-CHIEF: Robin Marshall

EDITORIAL CONTRIBUTORS: Balázs Barabás, Zsófia Czifra, Kester Eddy, Bence Gaál, David Holzer, Christian Keszthelyi, Gary J. Morrell, Nicholas Pongratz, Gergely Sebestyén, Robert Smyth.

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THE EDITOR SAYS

SSCS EVOLVE ALONGSIDE HUNGARY’S ECONOMY

No one should doubt the importance of the shared service center to the Hungarian economy. In its way, the evolution of the sector (how its name has changed, even the battle to get potential employees to understand what it does) is a metaphor for the development of Hungary’s own economy.

There was a time when it was all about cost. SSCs began to appear here because multinationals realized it was cheaper to employ someone to answer a simple question or perform a basic function in Budapest than in most Western European capitals. Those same multinationals had to be careful about how excited they were to announce 50 jobs in Budapest because it usually meant 50 jobs had been axed back home.

They came to Budapest because its bright lights have always been a giant magnet, drawing talent to it. That answers a riddle I struggled with when I first came here. Hungarians, traditionally, have not scored well in terms of the foreign languages they speak, yet the managers of the SSCs I spoke with unfailingly said one of the attractions of Budapest was the availability of young graduates with good language skills. The young are generally better than the old regarding languages, and Budapest could effectively recruit from across the country.

But just as Hungary has purposefully moved away from a “Made in Hungary” mentality to “Invented in Hungary,” what the government calls a paradigm shift from manufacturing jobs to value-added roles, so those services centers have morphed from a workbench setting to something intellectually more challenging.

It started with myth-busting. Sector players realized they had to convince people that an SSC was not synonymous with a call center. They started reaching

out to ever younger year groups at school to explain what they did and what they could offer. They were even prepared to band together to evangelize: think of AmCham Hungary and its BSS Hungary Working Group. BSS, standing for the business services sector, became part of the evolution, too, the new name aiming to reflect a fresh reality but also cement a different reputation.

The government has been a willing partner in this, realizing the SSCs, BSCs, Global Business Centers, and Centers of Excellence offer it the possibility of reversing the brain drain by demonstrating that exciting career opportunities and reasonable pay levels can be found here, just as easily as abroad. And with good universities scattered around the country, there are inducements it can offer to set up a center in Debrecen or Szeged, for example, and spread those roles across the regions.

Those multinationals who have been here the longest talk of earning the trust of home boards, of proving they have the talents and skills and disciplines to do more varied work here, to run end-to-end processes, to trouble-shoot, to handle research and design, of creating a virtuous circle where the better they perform, the more complex the roles they can attract. There is a balance point here. I am told that Hungary still offers a cost advantage, but the whole concept of convergence, of the country inching towards parity with the EU average, must eventually bring that into question. Then it will be a case of who can do the best job. Then Hungary, which has always prided itself on its brain power, will genuinely be standing on its own feet.

Why Support the BBJ?

• Independence. The BBJ’s journalism is dedicated to reporting fact, not politics, and isn’t reliant on advertising from the government of the day, whoever that might be.

• Community Building. Whether it is the Budapest Business Journal itself, the Expat CEO award, the Expat CEO gala, the Top Expat CEOs in Hungary publication, or the new Expat CEO Boardroom meeting, we are serious about doing our part to bind this community together.

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THEN & NOW

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In the color photo from state news agency MTI, surgeons operate on a person using the DaVinci Xi surgery robot at the University of Pécs, purchased through the European Commission’s Recovery and Resilience Facility. The black and white image from the Fortepan public archive shows an operation at Szent János Kórház (St. James Hospital) in Budapest in 1947. Photo by MTI / Tamás Vasvári Photo by Fortepan / Horváth Miklós dr

macroscope

A Record-breaking Fall, but not in a Good Way

Changes in GDP in Hungary, 2010-2022 (Q3) Rate

Gloomy Outlook

in the Region

The ever-deteriorating geopolitical and financial conditions have set back the growth momentum of Central and Eastern Europe, according to a recent analysis by S&P Global. According to the international credit rating agency, a substantial slowdown in economic growth is already visible in addition to persistently high inflation, worsening people’s purchasing power.

Based on raw data, the performance of the Hungarian economy grew by 4% in the third quarter compared to the same period of the previous year, while the seasonally and calendar-adjusted figure was 4.1%.

The latest statistics from the Central Statistical Office (KSH) also reveal that, compared to the previous quarter and based on seasonally and calendar-adjusted data, the performance of the economy contracted by 0.4%. In other words, output went into the red again on a quarterly basis for the first time since spring 2020.

Nearly all sectors contributed to the growth, but the industry and services sector played a big part in the expansion, while the agricultural sector restrained growth.

In the first three quarters of 2022, the performance of the economy exceeded the same period of the previous year by 6.1%, according to both raw and seasonally and calendar-adjusted and balanced data.

Decline Likely to Continue

According to Gábor Regős of Makronóm Institute, the third quarter data was less favorable than expected. He pointed out that if the performance of the economy continues to decline in the next quarter, the Hungarian economy will have met the definition of a technical recession.

Numbers to Watch in the Coming Weeks

The Central Statistical Office will reveal the October state of the labor market on November 25. Third-quarter investment data will be published on November 28, and the second estimate of third-quarter GDP data will be posted on December 1.

Quarterly

The Hungarian growth data is less favorable than the EU average on a quarterly basis but more favorable on an annual basis, as the European Union achieved an expansion of 0.2% on a quarterly basis and 2.4% on an annual basis, the analyst said.

“According to our expectations, the performance of the economy will continue to decline in the fourth quarter, and the recovery can only start next year,” Regős said. However, there are several conditions for this: the curbing of inflation, a reduction in energy prices, the strengthening of the forint exchange rate, the

receiving of EU funds, and the maintenance of purchasing power.

“Based on our estimate, economic growth in 2022 could be around 4.8%,” Regős warned.

Technical Recession Ahead?

A technical recession seems inevitable, as a further contraction is expected in the next two quarters due to falling real wages as a result of soaring inflation, an increase in household energy prices above average consumption, performance reductions due to the multiplying energy costs of businesses, municipalities and state institutions, as well as sharply rising interest rates, according to Magyar Bankholding’s senior analyst Gergely Suppan.

He stated that due to the much weaker-than-expected performance, Magyar Bankholding would reduce its growth expectations for this year from 5.3% to less than 5%; however, it will leave its growth expectation of 0.4% unchanged for next year.

Following shocking September data, October’s inflation data was also bad news. For the first time in 25 years, Hungarian inflation rose above 20% in September and further strengthened to 21.1% in October. Core inflation rose from 20.7% to 22.3%.

According to S&P, the average GDP growth of the six countries in the region (Bulgaria, Czech Republic, Hungary, Poland, Romania and Slovakia) will fall from this year’s 4% to 1.4% in 2023 and then accelerate to 3.1% in 2024.

For Hungary specifically, the rating agency’s base scenario is that the economy will slow from this year’s 4.9% growth to 1.8 % next year, and growth will pick up again to 2.8% in 2024.

On the other hand, the more pessimistic scenario outlines an economic decline of -2.6% in 2023 in parallel with a similar trend in the region.

As for its inflation outlook, S&P economists point out that price increases in the region may be broader and more prolonged than previously expected. In Hungary’s case, they add that the weakening of the forint exacerbates this. Since the beginning of the year, the Hungarian currency is 20% weaker against the dollar and almost 10% down against the euro.

In one year, food prices rose by 40%, including eggs by 87.9%, bread by 81.4%, and dairy products by more than 75% from the October 2021 prices. In an effort to curb inflation, the government announced price caps on further food products, namely potatoes and fresh eggs.

Inflation accelerated above expectations, Suppan commented on the data. The rising price pressure is reflected in the fact that core inflation jumped sharply to 22.3%, he said. In light of fresh data, Magyar Bankholding raised its previous inflation forecast both for this year and next. For 2022, he says inflation may rise to close to 23% by the end of the year, but from the beginning of next year, due to base effects, he expects inflation to decrease.

The inflation rate is above 20% for the first time in 25 years, and there was negative GDP growth on a monthly basis in the third quarter for the first time since the spring of 2020.
www.bbj.hu Budapest Business Journal | November 18 – December 1, 2022 1News
of annual economic growth
“According to our expectations, the performance of the economy will continue to decline in the fourth quarter, and the recovery can only start next year. Based on our estimate, economic growth in 2022 could be around 4.8%.” change in GDP in Hungary, 2010-2022 (Q3)
Seasonally-andcalendar-adjusteddata Source:

AutoWallis’s new Partnership, Acquisition Boosts 2023 Business Outlook

Automotive Matters

AutoWallis has agreed to purchase the fleet management division of Nelson Group, which the former says is critical to its strategy and margin generation capabilities. The Hungarian stock exchange-listed company believes the acquisition is a “milestone” on its journey to expanding mobility services and expects it to result in important synergies.

The acquisition of the fleet management division of the more than 30-year-old Nelson Group is the latest in a number of deals AutoWallis has undertaken in recent years to support the expansion of its retail and wholesale activities. It will give the auto importer and retailer a 2-2.5% stake in the Hungarian fleet management market, making it one of the 10 largest players in the vertical.

“AutoWallis is financing the acquisition from its own funds and will not use external financing or treasury shares,” according to a press statement issued by the company.

“The purchase is taking place with beneficial pricing conditions, which ensures a short-term (within two years) return on the goodwill paid in addition to the equity of the purchased companies.

In

2021,

Nelson’s fleet management division achieved revenues of HUF 4.2 billion with an EBITDA of HUF 2.4 million and a pre-tax profit of HUF 230 mln,” the statement continues.

AutoWallis CEO Gábor Ormosy tagged the acquisition as a significant step in the company’s services portfolio expansion, supporting earlier acquisitions that have strengthened the company’s retailer and wholesale divisions.

Building on Nelson’s current market share and organically increasing it, the AutoWallis Group says it will be able to offer clients of its retail and services business (which plans to sell almost 10,000 vehicles in 2025) another vertical that will generate significant profits. The CEO expects the rapid integration of the fleet management business due to Nelson’s advanced corporate culture and management system.

Outperforming Expectations

Announcing the acquisition, Ormosy said that the group’s growth had outperformed expectations, which may trigger an upward review of previously published targets, as it had not previously included any revenues or profits from fleet management activities.

The deal is pending Hungarian Competition Authority approval and is expected to be finalized in the first quarter of

2023.

The key employees and executives from the Nelson division are expected to join the AutoWallis Employee Share Ownership Program, providing them with a long-term incentive to implement the AutoWallis Group’s strategy.

Meanwhile, the AutoWallis Group has also announced it is entering into strategic cooperation with listed power company Alteo. In a deal focussing on the coordination of e-mobility-related services between the two businesses, customers will be able to buy electric vehicles, charging equipment, and related services from Opel dealers, paired with solar panel systems and energy storage solutions starting in 2023.

The partnership is a new stage in the two companies’ collaboration launched last year to support the spread of green mobility in Hungary. Under this new

partnership involving the professional backing of Alteo’s e-mobility division Alte-GO, solar panel and energy storage systems will be sold in the Hungarian Opel brand dealerships represented by the AutoWallis Group in four countries: Bosnia and Herzegovina, Croatia and Slovenia, in addition to Hungary.

Additionally, Hungary-based Opel showrooms will also offer the installation of EV chargers, the development of an electrical grid, and an energy management system to ensure the efficient use of available electrical capacity, tailored to the needs of private and corporate customers.

AutoWallis says it is committed to sustainable operations while transitioning to greener solutions, according to Gábor Székely, the firm’s investor relations and ESG director.

The combined market share of electric vehicles in the European Union and the United Kingdom reached 19% in 2021, up from 11% in the previous year, Székely said. Last year, 15,510 vehicles with green license plates, which means they have some sort of electric drive, were registered in Hungary.

Growing Share

That growth continued into this year, with more than 17,000 such vehicles registered in the first 10 months of 2022. Székely noted that the AutoWallis Group sold 1,084 electric and hybrid autos in 2021.

“The price for publicly charging EVs will soon rival that of fossil fuels while charging at home and at company sites will continue to provide better conditions, lower prices, and increased comfort,” said Dénes Novotny, head of Alteo’s e-mobility division. He added that Alteo-GO and AutoWallis would provide a one-stop shop solution to ensure that by the time Opel models are delivered to the dealership, the infrastructure for cost-effective EV

ownership is already in place at the customer’s home or business premises.

“Although this is an important step in our cooperation, we are not done yet. In 2023, solar panel systems and energy storage solutions will be added to the charging of electric Opel vehicles. Car dealerships are the ideal location for showcasing these solutions and providing customers, who will be able to purchase entire decentralized packages when buying a vehicle, with explanations,” Novotny added.

Next year, the partner companies plan to sell at least 100

chargers via Opel dealerships under the agreement. That will boost the number of customers opting for solar panels and energy storage systems to complement their chargers.

In unrelated news, on Friday, November 4, it was announced AutoWallis had bought five million of its own shares in over-thecounter trading to finance subsequent acquisitions and ensure the number of shares required for the Employee Share Ownership Program. The company bought the 1.14% stake in shares trading at HUF 91.33.

In October, the AutoWallis Group announced it had seen double-digit growth in all its business lines in the first nine months of 2022, and in several areas, the sales figures are already higher than last year. The group, which is present in 14 countries of the region, says it has become permanently independent from domestic and international trends.

Its vehicle sales increased by 27.1% in the first three quarters, and the number of service hours increased similarly. The car rental area jumped even more: the number of rental events increased by 64, while the number of rental days increased by 31%.

4 | 1 News www.bbj.hu Budapest Business Journal | November 18 – December 1, 2022
less than 24 hours, the AutoWallis Group announced an acquisition (and hence entrance to a new market) and a sustainable energy solutions partnership. The former
to help
the
growth
electro-mobility
CHRISTIAN KESZTHELYI
In
is expected
support
group’s future
plans, while it hopes the latter will drive the spread of
in the country.
A monthly look at automotive issues in Hungary and the region Photo by petrmalinak / Shutterstock.com

Hungary Against Joint EU Loan for Ukraine

Last month, the European Commission proposed a support package for Ukraine of up to EUR 18 billion for the whole of 2023, with monthly payments averaging EUR 1.5 bln. The EC said Ukrainian authorities and the International Monetary Fund (IMF) estimated that Ukraine needs roughly EUR 3 bln-4 bln a month to keep the state operating. This includes necessities like paying public wages and pensions and maintaining essential public services, such as hospitals, schools, and housing for relocated people.

To secure the funds for the loans, the Commission proposed borrowing on capital markets using a diversified funding strategy. Varga said the EU’s executive body is asking member states for a mandate to pursue this line of credit but also wants them to pay around EUR 630 million in related interest.

While Hungary is prepared to participate in preparing this sum, Varga said it does

not support doing so on credit. He intimated that Hungary has a “bad experience” with joint EU loans since the country had still not seen any support from credit the EU utilized during the coronavirus crisis. Varga added that Hungary’s support for Ukraine included more than HUF 31 bln in funding and taking in one million-plus war refugees.

Minister of Foreign Affairs and Trade Péter Szijjártó similarly expressed his disagreement with the joint borrowing proposition at a meeting of foreign ministers of the Central European Initiative (CEI) in Sofia on November 7.

“We are ready to continue providing financial support based on a bilateral agreement between Ukraine and Hungary,” Szijjártó said, “but we will certainly not support any kind of joint European Union borrowing in this area.” He added that Hungary had been providing support for Ukraine, which had gone to healthcare, education, cultural institutions, and churches, even before the war.

‘Misconstrued’ Position

Shortly thereafter, Szijjártó felt the need to defend Hungary’s stance against various accusations. First, Szijjártó said that German Minister of Foreign Affairs Annalena Baerbock had “misconstrued” Hungary’s

Roundup Crisis

position on the EC’s joint borrowing initiative. He said that Germany’s foreign minister implied that Hungary was somehow utilizing this position as a negotiation tactic.

“Rejecting another joint European Union loan is not a tactical matter on our part, but a matter of principle,” Szijjártó explained.

Later, during a meeting of EU foreign ministers in Brussels on November 14, Szijjártó dismissed accusations that Hungary’s government had “adopted the Russian narrative” in its opposition to EU proposals.

“That is outrageous and must be rejected in the strongest terms,” Szijjártó declared. Stating that the government is “uninterested” in what the Russians or EU politicians think about their perspective, Szijjártó explained it was “interested in one thing, looking at every issue through the lens of our national interests.”

To this end, Szijjártó has said that the global energy crisis triggered by the war in Ukraine, and subsequent sanctions against Russia, required prioritizing domestic energy security. Consequently, Szijjártó wrote on his Facebook page on November 10 that the expansion of the Paks nuclear power plant is both a national strategic and national security interest for Hungary.

“Hungary is, to put it mildly, not rich in mineral resources, so in our case, nuclear energy will be able to ensure our independence,” he concluded.

Magyar Suzuki: Courteous Traffic Rules to Make Roads Safer

We can be tense, inattentive, impatient, or aggressive in the car, and many people use the roads as a racetrack; a change is required at the social level to ensure safe road use. Through its “Together on the Roads” campaign, Magyar Suzuki, supported by opinion leaders and experts, has created a courteous Highway Code that could be used to make traffic safer.

Many factors affect the safety of road users, one of which is their mental state. The pandemic, the Russo-Ukrainian war, and the current economic situation also influence mental well-being. People are more tense, irritable, and inattentive as active participants in traffic every day.

Based on online research conducted together with Ipsos in 2021 and again in August this year on the driving behavior of a representative survey of 525 Hungarians aged between 18 and 65 with a driver’s license, Magyar Suzuki felt that a change in social behavior is necessary to ensure that everybody is safe on the roads.

Nearly 75% of the participants in the research had violated traffic rules, while almost 60% said they saw daily accidents on public roads. According to those who answered, the leading causes of accidents are non-compliance with the rules, inattention and violent behavior. The research also revealed that even the calmest people become frustrated, inattentive, or fearful in a stressed traffic

situation. In such cases, they swear, honk their horns, deliberately shorten the safety gap, undertake, or even jump out of the car to engage in heated verbal exchanges.

What could be a solution so that everyone could feel safe on the roads, whether they travel on foot, on two wheels or four? With some courtesy, kindness, patience, and politeness, most respondents would experience traffic situations more comfortably.

“With the involvement of opinion leaders and transport-related experts, we launched an educational and awareness-raising campaign entitled ‘Together on the Roads.’ We believe safe transport is our shared responsibility,” says Zsuzsanna Bonnár-Csonka, head of communications at Magyar Suzuki.

Influencer Suggestions

“We asked influencers to suggest what could help change the transport culture. From those ideas, we chose

the Courteous Traffic Rules proposal of Nóra Semjén (an actress and creator of the Anyakivan blog) and created the 14 points that complete the Highway Code. These affect human emotions and also take into account other participants in traffic,” she explained.

Responding to the 14 points, traffic psychologist Dávid Zerkovitz says that decisiveness does not preclude being courteous at the same time in a traffic situation. Driving technique trainer László Csörgő believes that the most important thing is to look at ourselves and see

if we are doing everything we expect from others while behind the wheel instead of looking at how they behave.

“There are three important behavioral factors in traffic: Patience, understanding, and time. Let’s give ourselves time to get around and understand the others,” he says.

According to András Rusznák, a judicial traffic expert, conflicts could often be avoided with some attention or courtesy. He thinks what is missing most for drivers is assessing all the sources of danger in every situation and seeing the consequences of their actions.

1 News | 5 www.bbj.hu Budapest Business Journal | November 18 – December 1, 2022
PRESENTED CONTENT
NICHOLAS PONGRATZ
Hungary will continue to support Ukraine financially, but disagrees with the European Union’s initiative of joint borrowing to do so, Minister of Finance Mihály Varga said following a meeting of EU finance ministers in Brussels on November 8.
Ukraine
In the photo released by the Prime Minister’s Press Office, Prime Minister Viktor Orbán (left) chairs a government meeting in the office in the Carmelite Monastery on November 16. Next to him are State Secretary for Public Administration of the Prime Minister’s Government Office Gábor Bordás, and Parliamentary State Secretary of the Ministry of Defense Tamás Vargha. The latest developments of the Russo-Ukrainian war were assessed in detail at the government meeting, after a missile strike in Poland, and the shut down of the Friendship oil pipeline due to a power outage caused by another missile attack. Photo by Zoltán Fischer/Prime Minister’s Press Office/MTI.

NEWS Do you know someone on the move? Send information to news@bbj.hu

Sales Director

Named at Dreher

Csaba Szilágyi took over as Dreher’s sales director this summer, joining from Jacobs Douwe Egberts’ headquarters in Amsterdam.

Szilágyi holds a degree in economics from the University of Miskolc.

He started his professional career at Procter&Gamble in 2002. As a sales representative in the northeastern region of Hungary, he was responsible for selling P&G products to retail stores and became a nationwide manager in 2006. Finally, from 2009, he managed the sales team accountable for the largest chains in the company.

In 2010, he joined Jacobs Douwe Egberts, where he initially managed the national sales team and the teams responsible for sales in the national retail chains. He transformed contractual terms with crucial sales partners during this assignment. He was responsible for the continuous development of the company’s sales team and the creation of more efficient retail operations.

From 2015, he managed all of JDE’s domestic sales, and in 2020 he was given an international assignment with global responsibility for clients such as Lidl, Aldi, Kaufland, EMD, and Metro.

“As soon as the opportunity arose to continue my career with one of the biggest companies with a long history in Hungary, I immediately realized that I could easily identify with Dreher’s business policy, values, and traditions. It is an exciting and honoring task to be involved in shaping the future of such a company with such a long history,” says Szilágyi.

Danubius Hotels Appoints Group Director of Development

Andrea Róna became the group director of development at Danubius Hotels this summer. She will be responsible for domestic and European brand hotels belonging to the group.

Róna will control the strategic and operational coordination of the Danubius Hotels’ expansion and development, the acquisition of the operation of additional hotels, and identifying new areas for growth.

She has more than 15 years of experience in hotel management and development, followed by eight years at one of the largest real estate development companies in the Central

and Eastern European region. She was responsible for the market introduction and opening of several domestic hotels, as well as the operation and development of sports halls and sports centers in Hungary.

“We are confident that, with Andrea’s experience, we will be able to use this knowledge in the next phase of our expansion. Our aim is to continue expanding as a hotel operator in the domestic and European market,” says Balázs Kovács, Danubius Hotels CEO.

“After two years of difficulties, tourism is recovering. Although the environment around us is still unpredictable, this excellent team has proven that it can achieve fantastic results under less-thanideal circumstances. And our owners, trusting in the expertise of Danubius, are committed to the expansion of the hotel chain and plan for the long term,” he adds.

Danubius Hotel has completed several investment projects this year that were delayed by the COVID-19 pandemic. These included the completion of the entire renovation of the Radisson Blu Béke Hotel, the refurbishment of 44 rooms at Danubius Hotel Astoria, and the opening of the White Raven skybar & lounge.

Time to Care: Express Medical Assistance at Doktor24 Multiklinika

The Budapest Business Journal speaks with Balázs Sárosi, head of Doktor24 Express, the urgent care unit of the leading local private healthcare provider Doktor24. Sárosi and his professional team of doctors offer instant medical care to walk-in patients at the company’s state-of-the-art Doktor24 Multiklinika in District XI, Budapest.

BBJ: Who should turn to Doktor24 Express?

Balázs Sárosi: We give families peace of mind by offering easy and quick access to professional urgent medical care without long waiting times. We primarily treat walk-in clients with acute health issues, but we are also prepared to assist people who are simply not sure what kind of specialist they should see for a particular problem. Our Western European-trained, Englishspeaking team of ER doctors examine, test, diagnose, and treat clients on the spot. If needed, we can also give direct referrals to 50-plus in-house consultants and specialists within Multiklinika for secondary care. We intend to serve

families, so we also treat kids over the age of one, and we can also refer them to Doktor24’s strong team of pediatric specialists. Our clinic is open beyond regular business hours, from Monday to Friday between 10 a.m. and 8 p.m. Clients can secure a parking spot in our underground car park by phone, and we can also assist those with limited mobility to access our premises from the parking area. Our English-speaking doctors boast decades of experience in ER patient care from Western Europe and maintain a comprehensive knowledge of the U.K.’s NHS protocols.

BBJ: What kinds of injuries and illnesses do you treat at the clinic?

BS: We treat a long list of non-lifethreatening medical issues from fever, colds, coughs, minor burns, urinary

problems, allergic symptoms, slight head injuries, strains, sprains, and more. In other words, we cover typical sports injuries, domestic accidents, common illnesses, and conditions that require medical attention but do not require hospitalization. The “we treat” and “we do not treat” lists are available on our website, along with our fair and transparent pricing. Our clients cannot

Dentons Appoints Europe Corporate, M&A

Group Co-heads

Global law firm Dentons has appointed Rob Irving and Kuif Klein Wassink as co-heads of the Europe corporate and M&A practice group.

Irving is an M&A and private equity partner with more than 30 years of experience leading landmark transactions throughout Central and Southeastern Europe. Based in Budapest, he was previously the co-head of Dentons’ private equity sector group at both the global and European levels.

“Over the last five years, Dentons has made significant investments into strengthening the depth, breadth, and sector focus of our corporate and M&A practice. Our focus will now be to fully leverage our practice across Europe and around to world to deliver high-quality, commercially focused advice to support our clients on their major M&A transactions,” Irving said.

Klein Wassink is a partner in Dentons’ corporate and M&A and private equity groups in Amsterdam. He was previously co-head of the Europe Private Equity sector group.

anticipate when they will need to come to us, so no appointments are necessary to visit Doktor24 Express. We guarantee medical attention within 15 minutes from arrival, and a full cycle of treatment is completed within four hours.

If the client’s condition requires emergency care in a specialized facility, we will do our best to stabilize their condition and call an ambulance or refer them to the local emergency care department.

BBJ: What kind of care do you provide on-site?

BS: Clients are treated in their order of arrival, in line with ER triage protocols. Primary care includes triage classification, medication to relieve pain or fever, a preliminary medical examination, and, if necessary, an ECG and targeted emergency ultrasound to make a full assessment. On-site lab tests are also available to rule out certain diseases and conditions such as thromboembolism, myocardial infarction, or severe organ failures. We have a whole arsenal of diagnostic equipment at hand at Multiklinika, with ultrasound, X-ray, and additional laboratory tests. We treat sports and domestic injuries with state-of-the-art bracing and gait support. If necessary, we can administer intravenous infusion treatments and obturation, offer wound management and wound closure (in the vast majority of cases with sutureless closure) and remove foreign bodies.

6 | 1 News www.bbj.hu Budapest Business Journal | November 18 – December 1, 2022
WHO’S Csaba Szilágyi Andrea Róna Rob Irving
PRESENTED CONTENT
BENCE GAÁL
Balázs Sárosi

Wing Hands Over 2 Industrial Halls

The prolific Hungarian and regional developer Wing has completed the first two halls at its East Gate PRO Business Park. The construction of A1 and B1 halls, which have a total area of nearly 20,000 sqm, comes in response to the success of East Gate Business Park and Login Business Park, both owned by Wing, as well as growing industrial market demand, according to Wing.

East Gate PRO is in the town of Fót (24 km northeast of Budapest), at the junction of the M0 and M3 motorways, and a few minutes from Megyeri híd

(bridge). The project specifications meet Breeam’s “Very Good” rating criteria; the high-quality heat insulation provides a minimum indoor temperature of 16°C.

“Eco-friendly, easy-to-clean building materials with no harmful components were used in the construction, and a special focus was put on energy-efficient solutions,” Wing said. “Technical specifications include an ESFR [Early Suppression, Fast Response] sprinkler system, smart meters, and a large car park with a license plate recognition access system and electric car chargers,” the developer explained.

The contractor of the development project was Weinberg ’93 Építő, with financing provided by UniCredit Bank.

Some 75% of East Gate PRO’s available space was leased on completion,

reflecting the high industrial market demand. Construction of the next phase of the business park has already started, with digging and foundation work for buildings A2 and B2 underway. The expected completion date is summer 2023, according to Wing.

Major Player

The developer and investor is a key industrial player in the northern part of the Greater Budapest area. It has now delivered 230,000 sqm of completed industrial halls, with an additional 60,000 sqm of development potential in East Gate, East Gate Pro, and Login Business Parks. Its industrial property portfolio of nearly 300,000 sqm has an almost 100% occupancy rate with a development

potential of a further 200,000 sqm. The group now provides customized and modern halls to significant companies, including Philip Morris, Phoenix Pharma, and Wizz Air, and provides fulfillment services for Webshippy.

The boom in the Hungarian industrial market is continuing. The total modern industrial stock had reached close to 4.5 million sqm at the end of the third quarter, according to the Budapest Research Forum, consisting of CBRE, Colliers, Cushman & Wakefield, Eston International, JLL, and Robertson Hungary.

Total stock in the Greater Budapest area has surpassed three million sqm, while 1.4 million sqm is located in the rest of Hungary. In the third quarter, speculative industrial stock in Greater Budapest expanded by eight buildings with a total of

145,000 sqm;

in the same period, a total of 33,000 sqm of space was delivered in the rest of the country. In Greater Budapest, CTP has handed over 32,000 sqm at CTParkVecsés, while elsewhere, 13,000 sqm was delivered at InPark Gyula (225 km southeast of the capital).

The vacancy rate in the third quarter stood at close to 5% in Greater Budapest and 4.3% in the countryside. Take-up in Greater Budapest, excluding renewals, stood at 170,000 sqm, two and a half times higher than in the same period of 2021. New leases dominated demand with a 72% share.

1 News | 7 www.bbj.hu Budapest Business Journal | November 18 – December 1, 2022 EACH AGENCY INDEPENDENTLY OWNED AND OPERATED. Franchisee: T-SOLUZIONI ZRT. H-1054 Budapest, Szabadság tér 7. +36-30-591-7998 YOUR COMMERCIAL REAL ESTATE EXPERT
GARY J. MORRELL ADVERTISEMENT East Gate industrial park, by Wing.

Business

Rebranding at Full Pace, Penny Wants to Expand Further

The Budapest Business Journal talks with Penny Hungary CEO Florian Jens Naegele about the past business year, today’s challenges, and its plans for Christmas and 2023.

BBJ: What have been the highlights of 2022?

Florian Naegele: First of all, I would like to highlight our largescale retail premises renovation and modernization project. Under our rebranding process that began in 2020, the entire network of 228 stores will be renewed and modernized to the new standards by the end of this year. Our customers will enjoy a modern and high-level shopping experience. Of course, we are not only renewing our stores; their number has also increased. We just opened our newest unit in Hajdúsámson (240 km east of Budapest, relatively close to the border with Romania) this month. Moreover, we have extended our product range by 25%, and our focus on bio and “freefrom” customers has also improved (in line with industry trends).

In addition, we will soon officially take over our renewed logistics center in Karcag (168 km east of the capital), which has been extended by around 40,000 sqm. This project began in 2019 and is very important for us because it will nearly double the storage capacity of the distribution center and allow us to supply more stores from there. With this step alone, our delivery trucks will reduce our Co2 emissions by almost 220,000 kg annually. Thus, the center’s operation has become more sustainable, costeffective, and environmentally friendly; meanwhile, we are creating around 100 new jobs in the area.

Another highlight of the year is that we have expanded our express home delivery service. Since this summer, more than three million Hungarian

customers have enjoyed the benefits of online shopping at Penny on various e-commerce platforms such as Foodpanda and Roksh.

BBJ? What investments do you plan for next year? How is the renovation and rebranding/brand-building project going?

FN: One of our primary goals is to complete our rebranding and store modernization process. We spent a total of EUR 87 million on renovating our stores last year and this, and we will spend another EUR 35 mln in 2023. We are very proud that we will realize this significant rebranding and repositioning project in just two and a half years.

Furthermore, we are constantly working on the development of our product range. The selection of our own-brand products is also getting wider, including “Penny Ready” convenience products. Based on the feedback from our customers, we also know that healthy nutrition is becoming more important to them.

As a result, we have significantly expanded the range of healthconscious, gluten-free, lactose-free, sugar-controlled, organic, and vegan products, which can be found on our store shelves. In addition to expanding our fruit and vegetable selection, we also take more second-class fruit and vegetable crops from producers.

With the so-called “Girbe-gurba” product line, our customers can get vegetables and fruits that are not perfect in appearance but still excellent in quality and at a more favorable price.

Since sustainability and the conscious use of energy also play an essential role at Penny, we are gradually increasing the number of solar panels, and we use only LED lighting in our stores, warehouses, and headquarters. We are also installing heat-retaining glass doors on the refrigerators in the stores, a move that is resulting in up to 40% savings on cooling energy.

In addition to finishing the transformation of our aforementioned logistics center in Karcag, we are working on expansions and improvements in our center in Alsónémedi and also planning to open additional stores.

BBJ: How many stores do you have in Hungary? What are the plans to increase this? How many stores could Hungary eventually support?

FN: Our store in Hajdúsámson takes us to 228 in Hungary. Our expansion department is constantly working to increase this number. Many factors hinder our efforts, although we are willing to invest more than EUR 50 mln in the following years only into expansion, which would create hundreds of new jobs. Within our company group,

our domestic developments in this area are considered lagging, as Penny International increased its expansion by about 5% in the recent period. Ideally, we would catch up with the international trend by opening 8-10 new Hungarian stores per year, but unfortunately, we do not currently have the opportunity to do so. Yet we are confident that with time, we will be able to offer quality products with an excellent price-value ratio to even more Hungarian settlements.

BBJ: Post-COVID and possibly on the brink of recession, how is the economy evolving, and how is this changing the market approach of Penny?

FN: We are now living in a genuinely challenging period. The effects of COVID-19 are no longer so strong; now, it is more the war in the neighborhood, the increase of energy prices, the price cap on food products, the raw material crisis, and the extra profits tax that are putting not only Penny but the entire sector in a difficult situation. In addition, the long-term maintenance of the aforementioned economic measures strongly calls into question their impact on society and the economy. Within these circumstances, one of our most significant advantages is that we source our product range from local and international resources. Actually, nearly two-thirds of our goods are from domestic producers. On the other hand, our parent company REWE Group is present in 21 countries in Europe. In the current economic situation, it is imperative that we have a stable, international corporate background in all respects; thus, we can provide our wide range of products to our customers even if supply difficulties arise.

BBJ: Christmas is just around the corner, and Penny always runs charity programs at this time of year. What do you have planned for 2022?

FN: We are currently organizing a charity campaign for the Együtt a Daganatos Gyermekekért Alapítvány [Together for Children with Cancer Foundation], with which we would like to reach a donation amount of HUF 10 mln. Our goal is to purchase a car suitable for transporting sick children for the foundation. We have had a longstanding cooperation with the foundation for 15 years, and we are proud that, together with our customers, we have supported the organization’s work with almost HUF 100 mln.

One of the most critical elements of our company’s corporate policy is the support of employees, and professional organizations have recognized our efforts on numerous occasions. For example, the German-Hungarian Chamber of Industry and Commerce recently recognized our responsible employer practice for the third time with the “Reliable Employer” award. We are well aware that rising energy prices impose extra financial burdens on everyone, which may bring even more challenges as Christmas approaches. That is why we decided to help our employees with a subsidy package total of nearly EUR 2.5 mln paid in three phases until the first quarter of 2023.

www.bbj.hu Budapest Business Journal | November 18 – December 1, 2022
2
ROBIN MARSHALL
PRESENTED CONTENT
Florian Jens Naegele, CEO of Penny Hungary.

HIPA Boss Vows to be There for Business Come ‘Rain or Shine’

In his first interview with the Budapest Business Journal since taking over at the Hungarian Investment Promotion Agency, CEO István Joó talks about policy continuity, efforts to support businesses in the face of the energy crisis, and to make the Hungarian economy crisis-proof.

BBJ: Congratulations on taking on the role of HIPA CEO. Is it what you expected? What has surprised you most?

István Joó: I was very much honored to be invited by Minister [Péter] Szijjártó to take up the CEO job as HIPA is the most crucial satellite institution in the field of Hungarian foreign trade relations. It also meant enormous prestige that Prime Minister Viktor Orbán tasked me to be Government Commissioner for investment promotion and implementation of large FDI projects. The latter position is crucial to see through the infrastructure-related investments of industrial parks all over the country. I must add, though, that I have never been interested in positions, but I am instead inspired by duties, which, when carried out successfully, will benefit the whole country.

BBJ: Business loves continuity and stability. Have the priorities at HIPA changed in any way since you took over?

IJ: The economy is in permanent need of investments to counter the impact of a looming recession. The government

and HIPA have done their homework to fuel growth by launching the HUF 150 billion Factory Rescue Program, which is managed by HIPA and supports energy efficiency and energy production investments by large companies with non-refundable funds. The coordinating role of HIPA, the soft investment promotion methods, and the one-stop-shop service model are all game-changing factors that are gaining significance in terms of competitiveness during a crisis, thanks to the new government structure.

BBJ: As part of the government’s response to the coronavirus pandemic, HIPA took over management of the COVID-specific subsidies. Will it play a similar role in response to the energy crisis?

IJ: Indeed, the subsidy to improve competitiveness was very popular among businesses, and the scheme helped save jobs and start new projects during the pandemic. The energy crisis poses yet another challenge that we must tackle head-on. In particular, companies with energy-intensive activities are under extreme pressure. The above-mentioned Factory Rescue Program is bound to ease the situation by providing a maximum of EUR 15 million each for large companies in production and processing to carry out investments to improve energy efficiency and build renewable energy generation capacities. There was enormous interest, given that 168 companies registered for incentives worth HUF 200 bln. An additional 214 companies started the registration process but could not complete it

as the fund’s threshold was reached within 20 minutes; however, they will have the opportunity to participate in a subsequent registration. The applications submitted successfully thus far account for investments worth HUF 500 bln, showcasing the sheer volume of future projects.

BBJ: Talking about COVID, do you expect some form of restrictions to return this winter/spring should another wave arrive, or have we found other ways to manage now?

IJ: To the best of our current knowledge, no COVID-related restrictions are expected to take place.

BBJ: Do you think the energy crisis could eventually be more damaging to businesses than COVID? Is it a concern you hear expressed from potential investors?

IJ: We are talking about two different issues here, and due to the alternate nature of the two crises, other solutions are needed to address them. HIPA and the government work hard to assist businesses to prevail in these difficult times. As a result, Hungary strives to be the local exception amid the global recession that makes its economy crisis-proof.

BBJ: We have seen a lot of investments recently connected to batteries for EVs, and we know this has been a trend in Hungary for a while. Do you expect this to continue? Are there more deals in the pipeline?

IJ: There are talks in progress in this regard, as interest from market players in the EV segment is unbroken. In fact,

since 2016, 43 related deals worth EUR 7.9 bln were closed by HIPA, the bulk of them with South Korean companies. Our objective is to ensure that the entire EV ecosystem is represented in the country. It is a very pleasant development that not only battery manufacturers and suppliers have invested in Hungary but also battery recycling businesses, which showcases that different stakeholders of the EV production cycle have found a home here.

In addition, a series of large deals in other sectors are also underway, so we are pleased to have a strong pipeline not only in the EV segment.

BBJ: What other business sectors are you particularly excited by in terms of developing trends?

IJ: Medical technology is among the rapidly developing sectors. Take the example of the American Becton Dickinson, which plans to spend onefifth of its USD 210 mln development budget earmarked for the upcoming five years at its plant in Tatabánya. In addition, no gloom over recession can stop the BSC sector from thriving, providing a modern work environment for more than 70,000 highly skilled people. ICT is growing fast, too, by relying on top-notch local talent. U.S.based HTEC is setting up software development hubs to hire over 600 engineers, while Nokia’s EUR 6.8 mln 5G research-related investment will also help keep Hungary in the driver’s seat of innovation.

BBJ: You have now been in post for several months. If there was something you could change about the Hungarian economy to make it more attractive to foreign investors, what would it be?

IJ: We offer one of the most business-friendly economic environments in Europe, and to maintain our competitive edge, it is vital to keep the current low corporate tax rate. The government is committed to achieving this goal. HIPA’s job is to attract investments with the biggest value-added possible.

On the other hand, the country has reached its limits in terms of labor in many segments. However, there are still untapped reserves in certain regions, and we need to work on directing investments there. It is also crucial to urge businesses settled in Hungary to bring their R&D activities here, which is the precondition for creating quality jobs. There have been several such projects lately.

To name but one, Bosch’s new R&D center in Zalaegerszeg will welcome 200 engineers to work on autonomous driving and 5G technology.

BBJ: Is there anything else you would like to add?

IJ: HIPA remains at the disposal of its business partners and will continue to serve them by providing a one-stopshop service model and presenting their needs to different government decision-makers. Rain or shine, we will always be there for them.

2 Business | 9 www.bbj.hu Budapest Business Journal | November 18 – December 1, 2022
PRESENTED CONTENT
ROBIN MARSHALL István Joó, CEO of HIPA.

Fighting Inflation on Black Friday, Whenever it Falls

In recent times, Black Friday has become the biggest sales event, generating the highest revenues of the year. In the weeks beforehand, retailers and market research companies have traditionally published their forecasts for growth and likely popular products. But this season, the whole phenomenon has become markedly less predictable.

Inflation, recession, and skyrocketing utility bills mean it is almost impossible to predict Black Friday spending accurately. Any statement and its polar opposite might equally well be true. Some will not buy anything because prices are too high, while others are making purchases now to avoid even higher prices later. According to analysts, inflation will likely peak at the end of the year, during Christmas.

Retailers are struggling hard to separate themselves from the competition. Most scheduled their Black Friday promotion for November

25,

the “official” date, as it is the Friday after Thanksgiving. Others are going a week early, on November 18,

and some have extended the sale from one day to a week or even two. Retail chain Euronics stretched Black Friday from November 14 to 20 and made its forecasts based on the sales figures of the previous two years. In both 2020 and 2021, the most popular items sold were small home appliances (mostly coffee machines), followed by beauty products. This year, Euronics expects the same categories to lead the sales, along with growth in IT accessories and mobile phones. The football world cup is expected to drive sales of 55” or wider TV sets. However, those counting on huge discounts will probably be disappointed, as the maximum will be around 20%. And even discounted products will still be more expensive than this time a year ago due to inflation of more than 20% and the depreciation of the forint, which is now 10% weaker compared to November 2021.

Smaller Discounts

Dezső Dévavári, the business unit director at price comparison site olcsobbat.hu, says customers should expect discounts of 10-20%, or even below 10%, figures that a few years ago would have been ridiculed.

Family Solvency Drops

A survey conducted in October by Intrum and GKI shows that the solvency of Hungarian families has dropped by 71% year on year. Solvency, an indicator calculated from prices, salaries, and consumer debts, reached a decade-low figure in Q3 2022 of 12.6 points, a 64% drop compared to the previous quarter. More and more families are feeling the impact of high energy prices and inflation and have started to save what money they can. This indicates the possibility of lower domestic consumption and increases the potential for a recession next year. By way of comparison, during the most severe COVID lockdown, the solvency index dropped no lower than 18.9 points.

Retail store chain MediaMarkt conducted a pre-Black Friday survey, which indicated that 20% of the respondents say they are likely to buy energy-saving appliances that will reduce their expenses in the long term. Many are also planning to invest in IT products necessary for remote work. Some

16% plan

to buy a laptop, desktop, or IT peripherals on Black Friday.

MediaMarkt also expects high sales of kitchen appliances, smartphones, TV sets, and tech gadgets for Christmas presents, like smartwatches, bracelets, wireless earphones and headphones, soundbars and “party” loudspeakers.

Retailer eMAG offers the opportunity for an interesting comparison, given that it operates both in Romania and Hungary, and it has already had the Black Friday promotion in the former, on November 11, while in Hungary, it is scheduled for today, November 18.

According to eMAG’s final figures, Romanians spent as never before on Black Friday, RON 644 million (HUF 52.8 billion) in total, compared to RON 609 mln last year. The average amount

spent per client was RON 1,170 (HUF 96,000), compared to RON 1,083 in 2021. As for the product categories with the highest sales, the list is directly linked to the products with the most inflated prices in the last 12 months:

Product category No. sold

Drinks, groceries and pet shop 380,000

Toys and kids products 364,000

Perfumes, personal care and cosmetics 276,000

Furniture and home products 204,000 Small and large home appliances 165,000

Smartphones, tablets, gadgets, TVs, and laptops ranked much lower, as did fashion.

Hungarian Preferences

The preferences in Hungary differ, at least according to a survey conducted by eMAG. Those who indicated their intention to participate in the Black Friday promotion said they would mostly buy clothing (28.8%), a 10% increase compared to last year.

An even more significant increase is expected in the food segment (drinks and food); this year, 12.7% of the respondents will make purchases in this category, compared to just 1.2% last year. As for technology products, most respondents (25%) said they would buy small home appliances, refrigerators, TVs and washing machines. Since most clients buy Christmas presents on Black Friday, it is no surprise that toys will sell well, too, eMAG says.

However, Hungarians seem much more restrained with spending. While in Romania, the average per client was the equivalent of

HUF 96,000

on Black Friday, almost half of the Hungarian respondents plan to spend between HUF 15,000 and 60,000, and only 17% between HUF 60,000 and 100,000.

Market research company GKID (formerly GKI Digital) also surveyed Hungarian consumers and found that this Christmas, the most popular products will be innovative home appliances (air fryers, robot vacuum cleaners, beauty products) and mediumcategory smartphones. Also, many will buy clothing and cosmetics for Christmas presents. Following the international trends, the fashion segment is expected to grow significantly in Hungary, GKID says.

Balázs Várkonyi, chairman of the eMAG board of directors, confirmed at a press conference that the company expects the highest sales in energy-saving appliances and smart accessories aimed at reducing energy bills on Black Friday. Besides that, eMAG says it is experiencing a shift in consumer preferences. Until recently, buyers focused mainly on tech products, but now they turn more towards fashion, Várkonyi said.

10 | 2 Business www.bbj.hu Budapest Business Journal | November 18 – December 1, 2022
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PwC: Employees Want Financial Security and Stability

Although base salary remains the most critical factor, growing insecurity has changed job preferences: career prospects and overtime pay have overtaken flexible working hours and a predictable work schedule in job seekers’ list of priorities, PwC Hungary says.

The Big Four consultancy compiled an annual survey of the job preferences of employees in Hungary for the sixth time this year, quizzing nearly 25,000 respondents. It has also announced its Most Attractive Employer awards.

PwC Hungary asked high school students over 16 (grades 11-12), higher education students, and employees what they look for in a job, their expectations of employers, and the employer brands they find most attractive in Hungary. Although data collection is ongoing, the awards were given based on responses received between September 12 and October 31, 2022.

In an uncertain geopolitical and economic environment, PwC found key employee preferences have changed significantly compared to previous years. Financial security has become more important than work-life balance or meeting social needs.

In line with this, items related to wellbeing have declined compared to the year before, PwC says. Although the possibility to work from home and human factors such as good relations with colleagues and superiors remain essential, a secure and stable workplace is now more important.

Examining the responses of school pupils and university students, they perceive their work and career as a lesser part of their identity and the employer-employee relationship as more transactional. Base salary remains the highest preference, followed by overtime and career opportunities. They are less keen to work from home, demonstrating a need to separate work from their personal life.

“For younger workers, employers should pay particular attention to developing workplace relationships and employee engagement, failing which the transactional approach can easily be detrimental to retention,” explains Márta Reguly, head of PwC’s HR consulting team.

“The results also show that young workers have much lower expectations of the ratio of home office. This could be due to fatigue induced by online learning in higher education or that they prefer

on-the-job training in person,” she adds. This year’s survey also asked employees about new topics, such as a four-day workweek. While the idea itself is popular, and there are ongoing experiments to introduce it in Hungary, the survey shows that it is not a high priority for employees when considered along with other compensation elements. One reason for this may be that in the current economic climate, it is considered less of a realistic option, PwC says.

Volatile World

The study showed that environmental factors and the so-called VUCA (Volatile, Uncertain, Complex, Ambiguous) world have a stressful effect on employees that may have lessened their flexibility, openness, and social expectations.

According to Reguly, bosses should pay increased attention to supporting employees

during this period to lay the foundations for the company’s resumed growth in a more favorable economic environment.

“Employees look to their employers for the stability and security they lack in their daily lives. This comes at a time when the economic environment presents companies with significant challenges. It is important for company leaders to address these needs in their communication, maintaining transparency and informing employees about the company’s situation and possibilities,” the PwC PR specialist warns.

“In addition to employee expectations, it is also crucial to pay attention to futureproofing the company through leadership development, maintaining flexibility, and the capacity to innovate. These values can give companies a significant competitive advantage once the crisis is over, depending on how much they retain in these years,” says Reguly.

Magyarország

Digitalization of the Hungarian Tax System Progressing Unhindered

In the past decade or so, the Hungarian tax system has undergone a massive change. A critical aspect of this is the quick digitalization of the system, which has fundamentally transformed the process of filing tax returns and undertaking tax audits.

contributed to whitening the Hungarian economy to a considerable degree.

A few years ago, we reached the point in Hungary where practically all tax returns must or could be filed electronically instead of on paper. It is considered a significant achievement, even internationally, that, based on the data available, the Hungarian tax authority now prepares a draft personal income tax return for everyone, which the taxpayer only has to accept or supplement as needed. If the digitalization trend is not broken, the tax return filing process is expected to be transformed radically in respect of all tax types within 10 years.

Developments aimed at connecting the various economic IT systems, such as EKÁER (the Electronic Goods Control System for Road Transport), online cash registers, or online billing data services, all represented significant steps in the process of digitalization. They also

The tax authority can now obtain information from sources other than just tax returns, which significantly improves the efficiency of tax audits. It is important to note that, in terms of services, these pieces of information enable the tax authority to prepare draft tax returns on behalf of taxpayers.

The transformation of the tax return filing and data collection process has fundamentally transformed tax audit methods. The established practice used to be that staff from the tax authority would primarily visit high-performing taxpayers for audit purposes, where the ratio of the investment in work to the tax shortfall expected to be uncovered was considered acceptable. These days, there are far fewer largescale operations of this kind and far more so-called targeted audits. This is because the tax authority primarily

works from online data, so that action can be taken much sooner in the case of discrepancies or suspected tax fraud.

Vast Data Resources

Thanks to digitalization and IT developments, there is a vast data resource at NAV’s disposal. This massive sea of data contains inherent exciting correlations from the aspect of tax audits, which can be uncovered through tried and tested technologies. It is possible, for example, to perform the timeconsuming analytical work of humans

using self-learning, self-developing algorithms, which further enhances the efficiency and speed of tax audits.

The Hungarian tax authority relies on the analysis of this wealth of assets to an increasing degree. An Artificial Intelligence Group has been set up within the organization, and one of its main tasks is identifying tax irregularities.

The bill preparing the upcoming implementation of e-receipts formed part of the fall tax law package submitted mid-October. According to the official information received, paper-free receipt issuance will mean less administration, more straightforward usage, and reduced costs for entrepreneurs. Although the detailed rules are not yet known, the implementation of e-receipts may be another important milestone in the digitalization of the Hungarian tax system.

The launching of the e-VAT system will be of similar significance. The essence of the globally unique development is that the tax authority could compile companies’ VAT returns based on the available data. Originally planned for 2021, the launch has been postponed a few times, most recently in November last year. Although the precise date of implementation is not yet known, NAV has again recently requested the opinion of users on the plan to connect bookkeeping programs and e-VAT tax returns.

2 Business | 11 www.bbj.hu Budapest Business Journal | November 18 – December 1, 2022
PRESENTED CONTENT
KÁROLY RADNAI Károly Radnai, managing partner of Andersen Adótanácsadó Zrt. BBJ STAFF
PwC’s Most Attractive Employer 2022 Awards were given in 10 industry listings and one overall category based on responses received from participants. Overall Winner: Audi Hungaria; CATEGORY
WINNERS:
Automotive Manufacturers: Audi Hungaria Energy and Public Utilities: MOL
Financial Service Providers: OTP Bank
FMCG: Coca-Cola
Manufacturing: Bosch Group
Pharma: Richter Gedeon
Retail: Lidl Magyarország
Shared Services Centers: BP Hungary
Technology: Microsoft Magyarország
Telecommunications and Media: Magyar Telekom
PwC’s Most Attractive Employer 2022 Award winners

The Cure for High Prices is… High Prices

Prices are essential economic signals, notes our corporate finance columnist Les Nemethy. High prices, whether for energy, foodstuffs, or whatever, are signs to the world to a) supply more, b) find a substitute, or c) conserve. And so, high energy and food markets today should eventually result in lower prices.

In today’s column, we first examine how this principle might apply to energy, then foodstuffs, and then discuss the impact on inflation.

A dramatic increase in gas prices, especially in Europe, has resulted in a glut and temporarily negative wholesale gas prices. There are more liquified natural gas (LNG) ships waiting to unload in Europe than available terminals. Storage tanks are pretty well full. All this is testimony to the enormous ability of economies to adapt when market forces are allowed to work.

And yet, in the short- to medium-term, I am not optimistic about the world’s ability to solve the energy crisis, nor about the prospect of lower energy prices due to interference with markets. Some examples of market interference are discussed below:

1. In parallel to an energy crisis, we are witnessing the unfolding of a climate crisis. While the move away from carbon-bearing fuels is a laudable objective, the execution of the transition has been catastrophically managed, as will be described more fully below.

2. Despite high prices, oil and gas companies have curtailed capital expenditures and drilling, choosing to distribute cash to shareholders. Why invest when there is so much interference from environmentalists, politicians, and even activistappointed board members? Case in point: U.S. President Joe Biden excoriates oil companies for not producing more and almost on the same day calls for “no drilling!” Oil and gas companies are legitimately

concerned that they may end up with stranded assets, oil and gas that will not be sold, just stuck in the ground.

3. The United States is drawing down its strategic oil reserves. While the politically desirable objective of dampening prices is achieved, this also diminishes the price signal to conserve and increase supply. Various price caps and subsidies on oil and gas in the EU and elsewhere similarly muddle market signals.

4. Governments have taken many nuclear reactors off-stream (in Japan due to Fukushima, in Germany due to green pressure, and in France due to maintenance neglect), which once again puts pressure on energy markets.

My prognosis is that energy prices will remain high for at least four or five years, even if there is a recession, because hydrocarbon-based energy still accounts for 84% of the global energy supply; alternatives appear incapable of taking up the slack sufficiently quickly and are constrained by the availability of critical minerals.

The Corporate Finance Column

Bringing on board new energy sources is capital intensive, whether hydrocarbon drilling, nuclear or alternative energy (building solar parks, establishing new mines, etc.) Recent increases in interest rates and cost of capital must be passed

through to incentivize promoters to bring new capacity onstream. As energy prices are always determined at the margin, this will serve to increase the cost of all energy.

My prognosis is that energy prices will remain high for at least four or five years, even if there is a recession, because hydrocarbon-based energy still accounts for

84%

of the global energy supply; alternatives appear incapable of taking up the slack sufficiently quickly and are constrained by the availability of critical minerals (such as copper, aluminum, and battery metals). Bringing new gas, oil, or nuclear projects on stream is capital-intensive and takes at least four or five years.

Energy and Food

One of the highest input costs of food is energy. Higher energy prices predestine the world to higher food prices. There are also other factors. For example, the fertilizer supply has been disrupted in the world because:

• Russia and Ukraine, two of the largest fertilizer exporters, have curtailed exports.

• Ammonium-based nitrogen, made with natural gas, has been curtailed by shutdowns due to volatility and uncertainty of gas supply.

As of the date of this article in midNovember 2022, financial markets are breathing a collective sigh of relief at a recently announced lower-than-forecast inflation rate. This trend may be shortlived. Energy and food are two of the most significant components of inflation.

There are also lag effects: neither energy nor food price increases have been fully passed through to consumers.

• Many European countries are only now passing through higher gas prices to consumers.

• Farmers have been using up fertilizer inventories. It will be in spring

that they must decide whether to pay higher fertilizer prices (which must inevitably be passed through to consumers) or to reduce fertilizer usage, resulting in poorer yields and ultimately being equally inflationary.

Other persistent sources of inflation are:

• Prices in the service sector and labor markets remain stubbornly high, and the ratio of job openings to people seeking work remains very high.

• Rents remain high.

• Globalization (which has a deflationary effect) is swinging to de-globalization (inflationary).

• Demographic trends are leading to a labor shortage (an inflationary effect).

• Inflationary expectations often take on a life of their own.

I would argue there is no way we are likely to approach 2% inflation in the coming years unless central banks hike interest rates enough to induce not just a recession but a full depression. Assuming they will not be prepared to pay this high political price, brace for greater than 5% inflation.

12 | 2 Business www.bbj.hu Budapest Business Journal | November 18 – December 1, 2022
2023
Les Nemethy is CEO of EuroPhoenix Financial Advisers Ltd. (www.europhoenix.com), a Central European corporate finance firm. He is a former World Banker, author of Business Exit Planning (www. businessexitplanningbook.com), and a previous president of the American Chamber of Commerce in Hungary. One of the highest input costs of food is energy. Energy and food are two of the most significant components of inflation. Photo by Daniele Mezzadri / Shutterstock.com
Website: www.cultus.hu • Email: info@cultuscipo.hu • Phone: +36 30 989 5557 Luxury shoes and elegant interiors at 3 Párizsi Street. Great selection and discounts in our shop, with a 10% discount on our full-price shoes. CULTUS IS THE SHOP WHERE CLASSIC ELEGANCE AND CONTEMPORARY LINES GO HAND IN HAND. Helyszín: Kozmo Hotel Suites & Spa Divattervező (női ruhák): Viktória Varga

3 Special Report

SSCs & BSCs

SSCs Mature Into GBSs as They Provide Higher Added-value Functions

collar workers, with relatively high salaries and high paid taxes,” confirms Balázs Horváth, associate partner of KPMG Hungary. “Hungary remains an attractive investment location with a lower cost yet stable operations and good talent base,” he adds, acknowledging that competition for well-qualified talent is tight in Hungarian and global markets.

Eszter Lukács, GBS director at Deloitte Hungary, told the BBJ that they have identified three key trends driving the evolution of SSCs to GBCs: digitalization, a focus on sustainability, and data’s increasing importance for businesses. As a result of these trends, expectations toward the centers have changed, Lukács says, which has resulted in these centers transforming their operating model.

New Direction

Although some argue that the industry is inherently crisis-proof, the pandemic has brought some changes, while the Ukraine war has manifested further challenges. The Budapest Business Journal explores the current market sentiment with three of the local Big Four companies.

In the early 2000s, the region saw a boom in SSCs, traditionally focusing on a single function or country to serve. However, as the industry matured, they evolved into business service centers and today have morphed even further. Moving up the value chain to become multi-dimensional support functions in many areas, global business services centers, sometimes referred to as centers of excellence, represent the apex of the industry now.

“With the shift from cost arbitrage to quality, standardization, and the activation of value-added services, today’s leading GBS organizations are multifunctional, fully-integrated, end-to-end processoriented entities with a strong emphasis on transformation and the customer and employee experience,” says Enikő Szalontai, partner of supply chain and operations, and business consulting at EY Hungary.

Covered functions today permeate all corporate areas, such as finance, human resources, information technology, procurement, marketing, sales and engineering, and further supporting technical roles. The SSC-BSC-GBC market is a significant contributor to Hungary’s national economy and remains attractive for foreign investment.

“The sector is still one of the largest contributors to the employment of white-

“The sector is heading to a new way of business services operation that, in Deloitte, we call the center office,” Lukács explains. It is, he says, a catalyst for driving innovation, digitalization, insight-driven organization, and transformation not just by delivering the changes but through owning the agenda.

extend their service offerings and bring further services to the country,” she adds. With the maturing global business centers producing higher valueadded than SSCs, talent rules, our experts agree.

“Talent is the most important asset BSCs have; therefore, an enhanced focus is placed on talent development and knowledge management” internationally and nationally, Deloitte’s Lukács says.

Hungary holds a solid position in the regional SSC market. KPMG’s Horváth argues that considering the talent and skills, Budapest and the Polish capital Warsaw are among the best locations regionally. The dominance of capital cities may remain in the long term.

“There is less investment arriving to second- and third-tier locations,” Horváth says, which may push talent to gravitate towards more significant hubs.

“According to a recent comparative study that Deloitte performed including 10 European countries, the total number of BSC/SSC enterprises ranks Poland on the top with 1,400-plus centers [... while] Hungary is seventh with 162 centers,” Lukács notes.

country has been preferred by both European and U.S. companies because of the availability of professional and language skills.

Hybrid work has flourished in the SSC/ BSC market since the pandemic. This environment “opens the door for remote [work] or [employing] foreign workers,” Horváth of KPMG Hungary says.

Maintaining the practice of hybrid working was necessitated by changed employee expectations, even once social distancing measures were lifted. However, this has sparked a new challenge: “the reintegration of employees into the office as longterm remote work has hit employee engagement,” warns Deloitte’s Lukács.

The Ukraine war is also affecting the market. It “has made international companies more cautious in their selection process in Europe for new GBS locations,” according to EY’s Szalontai. He adds that it has also triggered reviews of contingency plans and placed more emphasis on resilience in existing GBS organizations.

KMPG’s Horváth seconds this view. “U.S. investors are more careful with new investments, but that is a mix of the war and other inflationary measures and recession fears,” he says.

The maturing market is good news for employers and employees alike.

“From an employee perspective, the sector provides an excellent opportunity for university students in entry-level positions in various functional fields to build professional experience,” EY’s Szalontai says. “From a business perspective, a recent survey suggests 71%

of multinational companies that currently operate in Hungary plan to

According to EY, the sector now employs more than 70,000 people across Hungary, which puts the country among the top five in Eastern Europe regarding employment figures and third among its Visegrád Four peers after Poland and the Czech Republic.

Larger Scale

“GBCs in Hungary tend to have a larger size with more than 50% of the centers employing more than 250 people on average, as they tend to serve large multinational companies,” EY’s Szalontai notes. She adds that the

Lukács also agrees. “On the one hand, the war has imposed a great psychological burden on employees that enterprises need to handle to keep their people motivated,” she says, noting that rapidly rising inflation has pushed several companies to review compensation packages.

“On the other hand, due to the cost pressures caused by the war and the pandemic, most enterprises have started to search for further cost efficiency measures.”

“Nevertheless,” KMPG’s Horváth says, “the SSC business is recession-proof, as this is a great tool for building efficient operations, driving transformation, and [enabling] cost savings.”

www.bbj.hu Budapest Business Journal | November 18 – December 1, 2022
As shared services centers have graduated to business services centers and now, increasingly, to global business services centers, the industry’s evolution has seen Hungary maintain its role as an essential player at the regional level.
CHRISTIAN Enikő Szalontai Eszter Lukács Balázs Horváth

Services Centers Help Drive Success of the Budapest Office Market

which even has a dedicated department advising companies on outsourcing.

SSCs have been widely regarded as one of the core drivers of Budapest office demand and take-up and a promotional tool for promoting inward investment by, among others, the Hungarian Investment Promotion Agency. Further, secondary cities such as Debrecen are attracting SSCs with commercial office complexes specifically developed to meet demand.

An SSC is an entity within an organization responsible for executing and handling specific operational tasks such as accounting, human resources, IT, legal, compliance, or purchasing and security. Essentially it is the spin-off of corporate services to separate operational tasks from the corporate headquarters; such a decision is usually made from a cost-sensitive perspective.

companies establishing SSCs, making the sector a principal driver for the developer-led office market in their capital cities.

In recent years Hungary and other Central European countries, notably Poland and the Czech Republic, have successfully promoted themselves as advanced but cost-effective business destinations for international

This has enabled developers to undertake speculative development projects and provided substantial preleases allowing projects to go ahead. Demand for well-located space from the sector has acted as a catalyst for developing higher quality and more sustainable office space.

“Hungary is a particularly popular shared service center location in CEE. With Budapest being a mature location for established centers, there is a huge potential to invest in the countryside,” comments KPMG. Hungary’s SSC/BSC sector employs more than 70,000 professionals in close to 200 business centers, according to the Big Four consultancy,

Business process outsourcing involves contracting an outside vendor with the appropriate skills and resources to carry out the work, while an SSC is a single, autonomous business unit within the company. Both sectors are part of the business services sector, a broader term for the industry dealing with, for example, IT outsourcing and R&D.

From a real estate perspective, the essential requirement for BSS centers has been a stock of well-located class “A” office space with a premium on

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Whether you call them shared service centers (SSCs), business services centers (BSCs), or global business services centers (GBCs) and what they do business process outsourcing (BPO) or being a center of excellence (CoE), there is no doubt this alphabet soup sector has had a profound impact on the office market, real estate editor Gary J. Morrell writes.
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Budapest One will be home to Vodafone’s new office center, and BT’s regional service center has moved into the building.

public transport links. One metric you often hear quoted is that the building should be 400 meters from a metro station, for example.

More recently, interiors and a wellbeing interior environment that enables increased productivity and staff loyalty have risen up the checklist. Companies, in general, are prepared to invest in a better working environment with a design, layout, and suite of property management services that potentially increases employee productivity and attracts and retains employees long-term.

Classic Corridor

The Váci út Corridor has long been the classic Budapest SSC destination, with the District XIII municipality promoting what had been a postindustrial area with numerous brownfield development plots and direct access to metro and road links. These provided easy access to the city center and residential areas, making a short commute by public transport, auto, or bicycle possible.

As more developers moved into the business district, urban infrastructure including retail, restaurants, and services has emerged.

“Labor is cheaper than in Western Europe. But educated Hungarians are strong in languages, for example, which makes relocation [of business functions and jobs] to Budapest possible,” comments Máté Galambos, leasing director at Atenor Hungary. His firm built the

130,000 sqm

Váci Greens development, where Unilever, for example, has established an SSC.

Concerning design and interiors, thirdparty sustainability accreditation has become a core requirement, drawn into sharper focus by the current concerns over energy efficiency and utility bills.

Advance Tower by Futureal on Váci út is the third office complex in Budapest to be awarded Well accreditation, with both its 12,000 sqm and 8,000 sqm phases achieving “Gold” certification.

In a recently topped-out project in the Váci Corridor, Skanska has achieved Well and Breeam “Platinum”

pre-accreditation for the first 26,000 sqm phase of its 67,000 sqm H2O complex. Skanska, Horizon Development, and Futureal are committed to developing their projects in line with Well accreditation in addition to the more established Leed and Breeam systems.

New Business Districts

As suitably-sized, well-connected development plots become harder to source, developers are looking at other areas to establish attractive business districts for SSCs, such as South Buda, which now rivals the Váci Corridor as the most popular Budapest business district.

The Budapest ONE office development by Futureal in District XI has reached the final construction phase.

The 65,000 sqm project is located at the intersection of the Kelenföld railway and metro stations and two motorways. The final stages of the project will provide 40,000 sqm of office and nearly

3,500 sqm

of retail and service space, with a green area of almost 2,500 sqm.

“Due to the successful mix of the excellent location, the unique architectural concept, and the wide range of available services, several large companies have chosen Budapest ONE. The newly built parts will house Vodafone’s new office center, and BT’s regional service center has also moved into the building,” says Tibor Tatár, CEO of the developer.

In line with Breeam sustainability certification requirements, Budapest ONE has been equipped with intelligent building management systems as standard to ensure optimal operation of mechanical and electrical equipment, as well as low-carbon and energy-efficient heating and cooling technologies.

The office complex was one of the first in Hungary to be pre-certified with Well “Building Platinum,” which recognizes aspects that positively impact the health and well-being of employees during the design phase of buildings, according to Futureal.

Developers now need to include highend office fit-out with break-out rooms due to SSCs establishing offices in Budapest, comments Galambos of Atenor.

Along with an increased emphasis on sustainability issues, BSCs are undertaking increasingly complex functions beyond an administrative role, such as R&D, with the resulting requirements for more sophisticated and highly specified office accommodation. The paradox is that as Hungary becomes a higher-end destination, offering better jobs and more exciting careers, it risks losing the cost advantage that brought many SSCs here in the first place.

16 | 3 Special Report www.bbj.hu Budapest Business Journal | November 18 – December 1, 2022
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Váci Greens, developed by Atenor, attracted Unilever, which established an SSC there.
“Hungary is a particularly popular shared service center location in CEE. With Budapest being a mature location for established centers, there is a huge potential to invest in the countryside.”

Hungarian Business Services Sector at ‘Next Stage of Maturity’

To mark the rebranding of the Hungarian Service and Outsourcing Association (HOA) as the Association of Business Service Leaders (ABSL), the Budapest Business Journal sat down with István Lenk, president of ABSL Hungary and managing director of Eaton Hungary Kft., to discuss what the name change means for the organization and the sector. The following are excerpts from that conversation. Look out for the full interview in our Top Business Services Executives publication, due to be published early in 2023.

BBJ: The HOA was established by leading local and multinational companies in 2004. It has now joined the Association of Business Service Leaders (ABSL) international network and rebranded as ABSL Hungary. When did you decide to take this step, why, and how long has the process been?

István Lenk: HOA was created to support shared service and outsourcing industrial players in Hungary. ABSL is an international organization in 11 countries: Albania, Austria, Bosnia and Herzegovina, the Czech Republic, Germany, Hungary, Latvia, Moldova,

Poland, Romania and Switzerland. We started the discussion more than two years ago and finally became part of ABSL in May 2022, following a decision by the general assembly. We believe ABSL is the next stage of maturity, and we can leverage the international environment to get support, better understand our industry in the region, and grow.

BBJ: How important is the business services sector to Hungary’s economy?

IL: In Hungary, it takes in about 90,000 people. There is a trend moving to knowledge-intense jobs and roles. Companies are raising the number of higher value-added positions and investing in digitalization. It is primarily

multinational companies that define the trends and how the sector is viewed from the outside; they provide a stable financial background for their long-term investments and commit themselves to hire and keeping the workforce for a long time. Their agenda is to attract, develop and retain talents to support their core businesses. Highly-skilled workers are the most critical asset. The industry provides a high-quality work environment, an open and inclusive corporate culture, flexibility, and a wide range of compensation and benefits packages. In this atmosphere, people are treated equally and with respect. The sector is a stable part of the Hungarian GDP and has opportunities to grow and expand further in countryside locations.

BBJ: Hungary has near full employment. Are you confident your members will continue to be able to find suitable numbers of staff?

IL: Sector banding plays a crucial role; the more people know about the sector and its knowledge-intense jobs, and we can show that it is way more than a “call center,” the better opportunities we can provide future talents. Earlier sector players were looking for talents in the 20-30 year age group but the trend going forward is how we can reach other age groups, people who are career changers. Higher valueadded activities require reskilling and upskilling existing employees but may also create opportunities to open the door for a broader talent pool.

BBJ: Inflation and the energy crisis are concerns for the whole economy. How is it manifesting in the BSS?

IL: The business services sector is organically linked with, and dependent on, the mother companies and follows their corporate strategies. Companies are working to find ways to compensate employees to retain the purchasing power of salaries, while cost consciousness is a crucial topic everywhere. Centers need to find a good balance between fulfilling cost-saving targets and paying attention to what employees require.

3 Special Report | 17 www.bbj.hu Budapest Business Journal | November 18 – December 1, 2022 MAKE A MOVE and Refresh Your Workstyle in Arena Corner! www.arena-corner.hu C M Y CM MY CY CMY K
ai16679161517_2 megjelenés_BBJ nov 2022.pdf 1 2022. 11. 08. 15:02
BBJ STAFF ADVERTISEMENT István Lenk

1117 Budapest, Alíz utca 4. (1) 886-8000 hungary.marketing@tcs.com 3

Citibank euRope plC magyaRoR szági fióktelepe Citi solutions CenteR budapest https://www.citibank.com/icg/sa/emea/ hungary/about-us/shared-servicecenter.html

2,710

1985 A

✓ ✓ ✓ ✓ ✓ ✓ A A ✓ ✓ ✓

✓ ✓ ✓ ✓ ✓ ✓ ✓ 70 6 ✓ ✓ ✓

2009 A

2007 300

✓ ✓ ✓ ✓ A A A

Roche AG (100) martin kikstein Donát Horváth

1133 Budapest, Véső utca 7. (1) 461–8900 budapest.admin.ba1@ roche.com

1138 Budapest, Népfürdő utca 22. (1) 777-1055 info@hu.ibm.com

International

byung kim Ágnes Zoller 12 eaton enteRpRises (HungaRy) kft. www.eaton.com 700 98,400 ✓ ✓ ✓ ✓ ✓ ✓ 40 14 ✓ ✓ ✓ 2000 80 Cooper Industries Trading

UNISYS Interntaional Services B.V. (100) norbert makk 1062 Budapest, Váci út

1–3. (1) 298-9000 ugshadmin@unisys.com

Unlimited (100) istván lenk, istván mátéka 1123 Budapest, Nagyenyed utca 8–14. (1) 499-9100 bscofficemanagement@ eaton.com

18 | 3 Special Report www.bbj.hu Budapest Business Journal | November 18 – December 1, 2022 Shared Service Center Operating Companies Ranked by no. of employees working for SSCs Rank Company Website n o. of employees W o R king fo R ss Cs on a ug. 1, 2022 t otal net R evenue in 2021 (H uf mln) seRviCe aReas Client division (%) a ve R age W o R k ent R y pe R iod (days) a ve R age no. of edu C ational days pe R yea R available WoRk Condition CHoiCes y ea R establis H ed p lanned ne W W o R k fo RC e H i R ed in H1, 2022 oWneRsHip (%) HungaRian nonHungaRian top loCal exeCutive Cfo maRketing diReCtoR addRess pHone email f inan C e HR pR o C u R ement s ales Client management o t H e R e xte R nal i nte R nal b ot H f lexible W o R k H ou R s p a R t-time W o R k Wo R k f R om H ome 1 deutsCHe telekom it solutions(1) www. deutschetelekomitsolutions.hu 5,117 73,569 ✓ ✓ A A ✓ ✓ ✓ 2006 A Deutsche Telekom Group (100) lászló kónya Zsolt Őrffy 1097
ltd.
2,850 28,000 ✓ ✓ ✓ ✓ ✓ ✓ 65 12 ✓ ✓ ✓ 2001 200 Tata Consultancy
prabal
Budapest, Tóth Kálmán utca 2/B (1) 456-5400 FMB-TS-ITSH-Info@ t-systems.com 2 tata ConsultanCy seRviCes
magyaRoRszági fióktelepe www.tcs.com
Services Ltd. (100) A ✓ ✓ ✓ ✓ ✓ ✓ A A ✓ ✓ ✓
datta Sachin
Makwana Edit Bencsik
Citibank Holdings Ireland Ltd. (100)
veronika spanarova 1138 Budapest, Váci út 80. (1) 374-5000 4 bp business seRviCe CentRe kft. www.bp.com/hungary 2,700 (approx.) 44,062
BP Global Investments Ltd. (100)
Julianna kulczycki 1133 Budapest, Árbóc utca 1–3. (1) 873-6920 hungary@bp.com 5 bt RoC kft. www.facebook.com/BTCareersHungary 2,216 28,891
BT Group (100) péter győri Gábor Dormán Máté Fazekas
7 RoCHe szolgáltató (euRópa) kft. www.roche.hu 1,863 19,938 ✓ ✓ ✓ ✓ ✓ ✓ ✓ 32 2.50 ✓ ✓ 2006 180 F.Hoffmann-La
Barbara Jánosa
8 ibm HungaRy inteRnational sHaRed seRviCe CentRe kft. www.ibm.com 1,700 (approx.) 22,160 ✓ ✓ ✓ ✓ ✓ A A ✓ ✓ ✓ 2004 A IBM International Group B.V. (100) edina drabik Andrea Szőke
9 vssb vodafone szolgáltató központ budapest zRt. www.vodafone.hu 1,700 (approx.) 18,152 ✓ ✓ ✓ ✓ ✓ A A A A A ✓ ✓ ✓ 2007 A Vodafone
1112 Budapest, Boldizsár utca 4. (1) 777-0850 bt.roc.communications@ bt.com 6 exxonmobil HungaRy kft. WWW.exxonmobil.Hu 2,000 45,751
A A
2003 A 10 genpaCt seRviCes HungaRy kft. www.genpact.com 1,000 (approx.) 10,582 ✓ ✓ ✓ ✓ ✓ ✓ A A ✓ ✓ ✓ 2018 A Genpact
ExxonMobil Petroleum & Chemical B.V. (100) 11 unisys magyaRoRszág kft. www.unisys.com 744 10,561 ✓ ✓ A A ✓ ✓ ✓ A A
1134 Budapest, Dózsa György út 61–63. (1) 987-8787 BudapestGBCCommunication@ exxonmobil.com
Holding B.V. (100)
dóra debreczeni, adrienne benedek, yapici Cevdet Yapici Cevdet
1087 Budapest, Hungária körút 40–44. (70) 460-8000
Luxemburg S.A.R.L. (100) Jymmy-alin soare, sorin-gabriel popescu 1036 Budapest, Bécsi út 52. communication.europe@ genpact.com

1083

560 (approx.) 11,475

béla

Erzsébet

550 6,583

istván katona 1134 Budapest, Váci út 80–84. (1) 672-7400 17 floWseRve HungaRy seRviCes kft. https://www.flowserve.com/en/ 476 6,109

90 6

Flowserve Global Holdings Hungary Kft. (100)

✓ ✓ ✓ ✓ ✓ ✓

A A

Lexmark International Technology Sárl (100)

arjen Jensen Gyöngyvér Bögözi

gabriella fodor Levente Barát Alexandre Cole

4034 Debrecen, Vágóhíd utca 2. (52) 319-600 HUN_Facility@flowserve.com

1095 Budapest, Lechner Ödön fasor 8. (1) 501-7200 karrier@lexmark.com

✓ ✓ 7 A ✓ ✓

gergely pusztai Erika Nagy

✓ ✓ ✓ A A ✓ ✓

78

A A A A A A A A A A A A A A A

2016

A

david alan vincent, dorota zablocka Lívia Tóth

1114 Budapest, Bartók Béla út 43–47. (1) 501-5460 info.cee@ covalensolutions.com

1138 Budapest, Dunavirág utca 2–6. (30) 836-5364 info@randstadsourceright.eu

A

NR agCo HungaRy kft. www.agcocorp.com A 7,908 ✓ ✓ ✓ ✓ ✓ ✓ A A ✓ ✓ ✓ 2011 A AGCO International Holdings

B.V. (100)

balázs

zoltán Czibók 1114 Budapest, Bartók Béla út 43–47. (1) 279-8000 cegugyek@hp.com

www.ibm.hu

The research department

3 Special Report | 19 www.bbj.hu Budapest Business Journal | November 18 – December 1, 2022
can be
Rank Company Website n o. of employees W o R king fo R ss Cs on a ug. 1, 2022 t otal net R evenue in 2021 (H uf mln) seRviCe aReas Client division (%) a ve R age W o R k ent R y pe R iod (days) a ve R age no. of edu C ational days pe R yea R available WoRk Condition CHoiCes y ea R establis H ed p lanned ne W W o R k fo RC e H i R ed in H1, 2022 oWneRsHip (%) HungaRian nonHungaRian top loCal exeCutive Cfo maRketing diReCtoR addRess pHone email f inan C e HR pR o C u R ement s ales Client management o t H e R e xte R nal i nte R nal b ot H f lexible W o R k H ou R s p a R t-time W o R k Wo R k f R om H ome
653 9,687 ✓ ✓ ✓ ✓ A A ✓ ✓ 2018 A Thermo
miklós
14 nokia solutions and netWoRks kft.
650 38,845 A A A A A A A A A A A A A A 2006 A Nokia Solutions
Oy
✓ ✓ A A ✓ ✓ ✓
✓ ✓ ✓ ✓ ✓ ✓ ✓ 45
✓ ✓ ✓
✓ ✓ ✓ ✓ ✓
A = would not disclose, NR = not ranked, NA = not appliacable This list was compiled from responses to questionnaires received by November 16, 2022, and publicly available data. To the best of the Budapest Business Journal’s knowledge, the information is accurate as of press time. The list is based on companies’ voluntary data submissions. While every effort is made to ensure accuracy and thoroughness, omissions and typographical errors may occur. Additions or corrections to the list should be sent on letterhead to the research department, Budapest Business Journal, 1075 Budapest, ✓
Madách Imre út 13–14, or faxed to (1) 398-0345.
contacted at research@bbj.hu
13 tHeRmo seRviCes (HungaRy) kft. www.corporate.thermofisher.com
Fisher Scientific (100)
koczor 1134 Budapest, Váci út 41–43. (1) 686-1000 facility.budapest@ thermofisher.com
www.nokia.com
and Networks
(100)
zagyva
Tóth
Budapest, Bókay János utca 36–42. (20) 977-7797 15 kpmg global seRviCes HungaRy kft. www.home.kpmg/hu
2013 A
(10) (90) erik dipaolo Erika Antal 1134 Budapest, Váci út 41. (1) 887-7100 kgsh@kpmg.com 16 Celanese magyaRoRszág kft. www.celanese.com
8
2007 30 Celanese Corporation (100)
2016 28
✓ ✓
18 lexmaRk inteRnational teCHnology HungaRia kft. www.lexmark.hu 349 4,557
2008 A
19 Cpl Jobs kft. (Covalen solutions HungaRy) https://covalensolutions.com 250 1,049
2009 80 CPL Resources Ireland Holdings Limited (100)
20 Randstad souRCeRigHt kft. www.randstadsourceright.com 200 (approx.) 3,716
Randstad Hungary Kft. (100)
21 ey gds (Cs) HungaRy kft. www.ey.com
2021
EY GDS (CS) Limited (100)
NR aRConiC köfém mill pRoduCts HungaRy kft. www.arconic.com A 197,095 ✓ ✓ ✓ ✓ ✓ ✓ A A ✓ ✓ 1941 A Arconic Nederland Holding B.V. (100)
NR dxC teCHnology magyaRoRszág kft. www.hp.hu A 24,920 A A A A A A A A A A A A A A 1991 A DXC Hague B.V. (A), DXC Hague II B.V. (A)
NR ibm Capital HungaRy kft.
A 10,737 ✓ ✓ A A A A A 2016 A IBM Global Financing Investments
notes: (1) Aggregate data of Deutsche Telekom IT & Telecommunications Hungary Kft. and Deutsche Telekom Systems Solutions Hungary Kft.
zoltan Havasi, dominik Wozniak 1132 Budapest, Váci út 20. (1) 451-8100
emese szakács 1117 Budapest, Alíz utca 4. (1) 882-8300 Lilian.Seres@agcocorp.com
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El Greco at the Museum of Fine Arts: Unexpectedly Transformative

Walking up the steps to the entrance of the Museum of Fine Arts in Heroes Square to visit the El Greco exhibition, it struck me that I’ve seen more world-class public displays of work by great artists in Budapest than anywhere else in my life.

Exhibitions here tend to be smaller and come with less cultural snobbishness attached than elsewhere. You just go and see them. And you generally don’t have to wait for hours harrumphing at the backs of other people rather than in front of the painting you want to peruse.

The exhibition runs until midFebruary 2023 and is the first comprehensive showing of El Greco’s work ever arranged in Budapest. This is somewhat surprising as the Museum of Fine Arts houses the highest number of what are called “autograph paintings” by El Greco outside Spain.

An autograph painting is one believed to have been painted entirely by the artist without the help of assistants.

Alongside works from the museum’s collection, those on display were loaned by more than 40 private and public collections.

El Greco’s real name was Domenikos Theotokopoulos. He was born and grew up on Crete, the largest of the Greek islands. In 1541, the year he was born, it was part of the Venetian Republic.

After training as an icon painter, El Greco left Crete for Venice in 1568 to learn western painting. He arrived in Rome in 1570, where he studied the work of the great Renaissance artists Tintoretto and Titian. Although he stayed in Rome for seven years and opened a studio, El Greco didn’t win a single public commission. Declaring that Rome’s highly lauded Michelangelo didn’t know how to paint might have had something to do with this.

Embraced by Spain

Things went far better for El Greco when he got to Spain and arrived in Toledo in 1577. His nickname comes from this time: El Greco means “the Greek” in Spanish. The churchmen of the city admired his work, and he received many commissions from religious institutions in and around the city. Private individuals purchased the devotional images he painted, and his portraits were acclaimed. El Greco died in Toledo in 1614. His son took over his workshop.

The exhibition is divided into seven chronologically and thematically arranged sections and shows how El Greco incorporated Renaissance characteristics, particularly composition and perspective, into his art and made them his own.

His “Christ Driving the Money Changers from The Temple,” for example, is filled with swirling figures

in motion, including that of Christ at the center. The city of Toledo, which fascinated El Greco, is glimpsed through an arch behind him, linking this biblically themed work to his milieu, perhaps to make a point.

Toledo features again in the standout strangest painting in the exhibition, “Laöcoon,” dated to 1610-1614.

The only known painting by El Greco to be based on a Classical myth, it depicts Laöcoon, the priest of Troy, and his two sons being killed by serpents sent by the goddess Minerva, as told in Virgil’s “Aeneid.” Laöcoon had recognized that the wooden horse delivered to Troy by the Greeks was a trick, not a gift, and begged the Trojans not to take it into the city. Minerva, her burning hatred fanned by the memory of Paris spurning her, wanted the Greeks to defeat the Trojans.

Despite Laöcoon’s warnings, the Trojans dragged the wooden horse into the city anyway, and the rest is history, or, at the very least, legend: The Greeks burst out of it and destroyed Troy.

As with El Greco’s religious paintings, you don’t need to know the story to appreciate the work, although there is a tiny wooden horse in the background, heading for Toledo, not Troy. What makes “Laöcoon” so powerful and strange is the way the soft and fleshy but oddly angular paleness of the nude

human bodies contrasts with the jagged rocks on which they’re positioned and the roughly painted clouds looming over Toledo like phantoms.

Mad or Modern?

“Laöcoon” comes roughly midway through the exhibition. After that, I couldn’t help noticing that El Greco’s style became increasingly rough. This might have had something to do with his vitality and vision fading. It was also suggested by his contemporaries that he was descending into madness in his later years, but I don’t think so.

I’d say it’s more likely that El Greco was constantly exploring what painting could be. He was a painter who mastered the smooth, flatness of icon painting and the colors that went with it. During this time, he studied paint and how it behaved on different surfaces.

Once in Rome, he absorbed characteristics of Renaissance art such as composition, color, painting landscape and spatial representation as he learned to use oil on canvas. When he arrived in Toledo and became a mature painter, he put everything he’d learned into the service of large, dynamic works and portraits that possess a marked humanity and intensity.

Although he stayed in Rome for seven years and opened a studio, El Greco didn’t win a single public commission.

Declaring that Rome’s highly lauded Michelangelo didn’t know how to paint might have had something to do with this.

It is this unrelenting exploration of painting as a medium that gives El Greco’s later work its peculiar modernity. His themes might have remained religious and, as such, of their time. But, by exploring space and form unceasingly in his later work, he’s more like a painter such as Picasso, who refuses to stay stuck within a particular style or genre.

The difference is, of course, that Picasso could give full rein to his obsessions. El Greco had to smuggle his in. Maybe this is also what makes the work so powerful.

Sitting in the lobby of the Museum of Fine Arts waiting for my partner, something about the light, the motion of the people in the space, their faces, and the way they moved across the checkerboard floor made me feel I was in an El Greco painting. No other artist’s work has ever had that effect on me.

Find out more about the El Greco exhibition at www.mfab.hu. Ticket prices range from HUF 1,900-4,200.

www.bbj.hu Budapest Business Journal | November 18 – December 1, 2022
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Trojan priest Laöcoon and his sons are killed by Minerva’s seas serpents ahead of the fall of Troy.

XpatLoop.com Bonfire Party Raises Record Amount for Charity

Expats and locals came together at the Budapest Marriott Hotel on November 5 for fun and fundraising, including VIPs from the British Embassy and the Ambassadors of Ireland, Japan, and The Netherlands.

The money raised will go to charities including the Csodalámpa Foundation,

which helps fulfill the dreams of seriously ill Hungarian children, and Food Bank Aid, which benefited from the raffle.

Éva Patzauer, the managing director of the Csodalámpa charity, said, “For almost 10 years we have participated as one of the main beneficiaries at this event.

[...] We are always happy to be there and represent Csodalámpa Magic Lamp Foundation. Special thanks to XpatLoop’s management and event sponsors; without your contribution, we could not make as many children smile at pediatric clinics.”

Arne Klehn, multi-property general manager of the Budapest Marriott Hotel and Marriott Executive Apartments, said this was the fifth time his hotel has played host to the event and promised he was “looking forward to next year’s success and cooperation.”

The international buffet included flavors from America, china, India and Italy, plus salad and seafood. Outside on the terrace were popular grilled Lebanese dishes and a selection of grilled cheese. Deserts included a cake freshly baked by Cloud9 to mark the occasion of XpatLoop’s 22nd birthday.

A wide range of complimentary drinks was served all evening, including craft beer, Jell-O shots, pálinka, and cocktails by local drinks group and regular XpatLoop Bonfire Night sponsor Zwack Unicum. The fine wine sponsors came from many of Hungary’s top wine regions.

As usual, Special Effects International provided a virtual bonfire and a light show. Andrew Davidson, Deputy Head of Mission at the British Embassy Budapest, explained the British tradition of Bonfire Night, which marks the anniversary of a plot to blow up the Houses of Parliament in 1605.

Along with the usual live auction and raffle, guests also enjoyed a ‘Deluxe Light Show’ performed by ElmoStix and two autonomous cleaning robots, known as Mr. and Mrs. Robin, brought along by Platinum Sponsor and leading facility management firm B+N Referencia. The robot cleaners executed a dance routine to the Monty Python hit “Always Look on the Bright Side of Life.”

Musical entertainment included live pop and funky tunes in the welcome room by Fruzsina, with DJ Woods playing an enticing mix of eclectic music later in the ballroom.

Sziget Organizers Cancel 2023 VOLT Festival

Festival organizer Sziget Szervezőiroda announced on the cancellation of the 2023 VOLT Festival, a big summer music festival in Sopron (210 km west of Budapest), because of the “uncertain economic environment,” according to Forbes.hu. Sziget Szervezőiroda chief Tamás Kádár said the “uncertain economic situation” doesn’t allow VOLT to be organized “at a standard festivalgoers are accustomed to.” Béla Szabó, the spokesman for chief sponsor Magyar Telekom, said the company understands the organizer’s decision.

Xmas Market Opens Under new Management

The iconic Christmas market on Vörösmarty tér in Budapest will open to the public today (November 18) with a new name and renewed programs and cultural innovations, according to business daily Világgazdaság [Global Economy]. This year, the organizers of the Advent Basilica market, twice voted the best in Europe, were entrusted with organizing the fair. The change behind the holiday market, which will run until New Year’s Eve, is also indicated by its new name, Vörösmarty Classic Xmas. The company that now organizes the two most significant and iconic Christmas markets in Budapest promises a classic seasonal event with renewed visuals and unique, quality program elements.

Voting Begins for Hungary 365 Photo Contest

Public voting for the Hungary 365 photo contest has started; interested parties can vote for the 165 entries selected by the jury on fotopalyazat.magyarorszag.hu until November 24, according to profitline. hu. Interest in the competition has set a record again this year, with almost 38,000 photos received for consideration. There are three categories of photographs: Nature and Landscape, Built and Material Heritage, and Images of Life. The public vote winners will be awarded HUF 1 million per category.

Michelin Guide Expands Horizons Beyond Budapest

Two Hungarian restaurants outside of the capital have won stars as the Michelin Guide broadens its scope beyond Budapest, according to Forbes.hu. In the latest guide, published on November 4, Platan Gourmet in Tata (65 km northwest of Budapest) won two Michelin stars, while a single star went to 42 in Esztergom (45 km northwest).

The culinary guide says Platan Gourmet is “worth a detour” and praises its “highly sophisticated dishes” with “deep, wellbalanced flavors and bags of personality.”

The Michelin Guide says 42’s cooking has “a Hungarian heart and honest flavors,” while being “modern, interesting and playful.”

In the capital city, two Michelin stars were awarded to Budapest’s Stand, whose chefowners “skillfully reinvent and modernize classic Hungarian dishes using a wide range of techniques.” Single stars went to the capital’s Essencia, Borkonyha Winekitchen, Rumour, Babel, Salt, and Costes.

22 | 4 Socialite www.bbj.hu Budapest Business Journal | November 18 – December 1, 2022
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The annual Budapest Bonfire Night party, which was also the 22nd anniversary of XpatLoop, raised a record HUF 5.5 million for local charities and delighted partygoers, the organizers say.
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Marriott GM Arne Klehn, Éva Patzauer, of the Csodalámpa Foundation, and Stephen Linfit, publisher of XpatLoop.com. Photo by Árpád Bakcsy.

Egri Bikavér Producers Declare 2021 an Outstanding Vintage

Eger’s winemakers are so excited about the 2021 vintage of its famous red Bikavér blend that they called the press, trade and selected wine lovers out to Eger to taste barrel samples, long before these wines will be available for purchase.

The Egri Bikavér En Primeur (wine futures) tasting took place on October 22 in the atmospheric Bolyki Pincészet , which is dramatically situated in and around an old mine in the city of Eger itself.

“Something magical happened in this vintage,” said winemaker Lajos Gál . “The cool April was followed by a period of hot weather. June was cooler, which was welcome, before it warmed up for the rest of the summer when it was also dry, but fortunately, there was water in the soil.”

The dryness prevented mildew (especially downy mildew) from forming, leading to very healthy and concentrated grapes. Lajos Gál’s Síkhegy Egri Bikavér Grand Superior 2021 is made of 50% Kékfrankos, 35% Merlot, 10% Cabernet Franc and 5% Kadarka. This is the first time that Cabernet Franc and Kadarka have been harvested from Sík-hegy.

Just a few percent of aromatic Kadarka can make its presence felt and bring new nuances to the final wine. In its fledgling form, the barrel sample of the 2021 was still a little rough around the edges, with the alcohol, acidity and tannins still to round out, but it revealed a linear structure and exciting notes like blood orange and a certain gamey character.

Lajos Gál’s Sík-hegy Egri Bikavér Grand Superior 2018 was awarded best Bikavér in the 2022 edition of the Eger region’s wine competition. It costs HUF 7,770 from wineloverswebshop. hu. 2018 is also considered an excellent vintage for Bikavér, while 2019 was cooler, leading to taut, leaner wines.

In this year’s local competition, Lajos Gál’s Kántor-tag Egerszóláti Olaszrizling Grand Superior 2021

was named the best white wine, and his Kamra-völgy Egri Csillag Grand Superior 2021 took home the medal for the best Egri Csillag (the region’s white blend). These are excellent results for this gem of a small cellar, which has just four hectares of its own vines.

“Barolo, Barbaresco, Brunello, Bordeaux, Burgundy, Bikavér,” declared Lajos Gál to the crowd, placing the Hungarian wine alongside great reds beginning with the letter ‘B’ from Italy and France.

Worth the Wait

According to the law on Egri Bikavér, the wines cannot be released before November 1 in the year following the vintage. While they can legally be released this month, the truth is that many of the producers will wait much longer, especially in the Superior and Grand Superior categories.

“In 2021, we were able to harvest at great ripeness, it was as a sunny harvest, and there was no rush, so we could do what we wanted, when we wanted,” said St Andrea ’s György Lőrincz Jr., adding that the result is elegant wines with floral aromas.

In contrast, in the 2020 vintage, St. Andrea made only one Bikavér, the everdependable Áldás (literally meaning “blessing”) Bikavér Superior.

“In 2020, we got 100 ml of rain in the first week of October, which watered down the concentration in the fruit,” he said.

The 2020 Aldás is a mega blend of seven different grape varieties, harvested at meager yields in this challenging vintage, with Kékfrankos as the core and the next most significant contributions made by Cabernet Franc and Merlot.

The fact that the big single vineyard wines were not made in 2020 also meant that the grapes from the top sites made it into the Áldás. It was fermented in open vats, then aged in both 300- and 500-liter oak barrels. It has a vibrant purple-ruby color, exudes juicy red and black fruit, and is also peppery and spicy, with lovely acidity. It is good value at HUF 4,450 from Bortársaság.

The father and son György Lőrincz team are excellent at conveying the characteristics of different places of growth on an individual vineyard level. This is already apparent in the 2021 single vineyard bottlings. St Andrea

Hangács 2021 comes from the Hangács vineyard, located in Demjén, where St Andrea has 17 of its 45 hectares. The 2021 vintage has a purple color and is medium-bodied and earthy with a complex hint of mushroom.

St Andrea’s Nagy Eged 2021 comes from the limestone soil from the lower part of Eger’s defining hill. It is a much fruitier specimen than the previous wine, with abundant black and red fruit (especially blackberries and strawberries). I agree with Lőrincz Jr. when he remarks that “you can almost bite into the fruit.”

Different Strokes

It is also reasonably full-bodied, with an elegant and silky texture. “We have to think in different ways in the different vineyards to find balance,” he says.

“I found Bikavér too retro, too rustic, too old and out of touch. It needed to be contemporary and fresh, which has been achieved through blending earlier, less time aging in oak, and more time in the bottle.”

I’ve gotten this far in this article without mentioning the English name of Bikavér, “Bull’s Blood,” the use of which appears to have become taboo these days in Eger. Winemaker Tibor Gál Jr. told me that the word “Bikavér” is the way forward, even on foreign markets, as “Bull’s Blood” evokes negative connotations of the mass-produced wine of the former system.

He was once highly skeptical about the potential of Bikavér to convey the qualities of the Eger wine region and its vineyards but admits his position has since changed.

“Five years ago, I didn’t really believe in Bikavér. Now, I feel it’s the only direction we should go in. It’s the only unique story we can use to get on the map again,” he told me. “I believe in the Old World way of showing the different faces of vineyards.”

However, he says it has taken a new approach to make Bikavér exciting. “I found Bikavér too retro, too rustic, too old and out of touch. It needed to be contemporary and fresh, which has been achieved through blending earlier, less time aging in oak and more time in the bottle,” Gál Jr. explains.

His 2021 Pajados Grand Superior is already delicious and is every bit the contemporary style he is trying to achieve, with its juicy blackberry and sour cherry fruit and fresh, buzzing, refreshing acidity.

4 Socialite | 23 www.bbj.hu Budapest Business Journal | November 18 – December 1, 2022
Wine cellars with barrels of Bikavér near Eger. Photo by Richard Semik / Shutterstock.com.

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