Western Sydney Business Access - August 2022 by Access News Australia (ANA)

BUSINESS | LIFESTYLE August 2022 | EDITION 135 www.accessnews.com.au

FUTURE BUSINESS

Why staff reaction time is the success key

REARING for the unexpected and having your staff primed to react quickly are the key elements of business survival and success in the second half of 2022. Before the pandemic, future business was all about technology and finding new ways of automating your system and making

the most of data. But many managers and owners now realise they took their staff for granted and while technology is essential, it doesn’t achieve the sales, the marketing and the personal touch that good people achieve. More page 5.

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Hills buys Castle Mall

READ THE DIGITAL EDITION

Local history buff recognised

Tech partnership with India

AVOs swamping the courts

Roxy owner plans a hotel

Why most SMEs don’t plan

Biggest whingers by name

Urgent care service established

I’m a Netflix addict

Connect with us HOW to get ACCESS facebook.com/AccessNewsAustralia WSBA is available free at 280 youtube.com/AccessNewsAustralia strategic distribution points linkedin.com/company/3278807 and online at www.wsba.com.au twitter.com/AccessNewsAus See website for distribution locations. Western Sydney Business Access (WSBA) ACCESS NEWS AUSTRALIA PTY LTD ABN 39 600 436 799 Publisher/editor: Michael Walls WESTERN SYDNEY M: 0407 783 413. E: michael@wsba.com.au MEDIA ALLIANCE Associate Editor: Dallas Sherringham Journalists: Di Bartok. Account Managers: Julie Jackson: 0447 291 780 Contributors: Adam Simpson, Jacob Richardson, John Mellor. Printer: New Age Printing Design: Design2Pro, Words and Pixels. General enquiries: info@wsba.com.au Phone: 02 4572 2336 We pay respect to the Traditional Custodians and First Peoples of our region and acknowledge their continued connection to their country and culture. DISCLAIMER: The publisher, authors and contributors reserve their rights in respect of the copyright of their work. No part of this work may be reproduced or copied in any form without the written consent of the publisher. No person or organisation should in any way act on the information and content of Western Sydney Business Access or www.wsba.com.au without first seeking professional advice. The publisher, contributors and agents accept no responsibility for any actions that may arise from the contents of this newspaper or website www.wsba.com.au. The opinions and views expressed by contributors are not necessarily those of the publisher. Advertisements are published in accordance with WSBA terms and conditions published in the media kit downloadable at www.wsba.com.au. Advertisers agree to indemnify the publisher and his agents for any actions that may arise as a result of published advertisements or contributions. Advertisers agree to abide by the terms of trade outlined by the publisher.

Castle Mall shopping centre.

GM says council won’t rule out redevelopment DALLAS SHERRINGHAM

HE Hills Shire Council has spent $105m on purchasing the Castle Mall Shopping Centre in centre of Castle Hill in a move designed to “future proof” the Council. The purchase is part of a strategy for Council to better control and manage assets within the municipality. The council defeated a dozen potential buyers to secure the prime 7900sq m Castle Mall in Terminus St, adjacent to Castle Towers. The mixed-use site includes 64 shops and an IGA Express, TK Maxx and the Castle Hill Medical Centre. It was previously owned by QIC— the Queensland government-owned investment company behind the adjacent Castle Towers. Hills Shire Council general manager Michael Edgar told media that Council’s strategic investment portfolio provided a stream of revenue outside rates and fees that fund community services, such as capital works programs. “The purchase of Castle Mall will not only help to boost the Council’s annual income, but it also means as a landowner you have a much greater ability to determine what happens on property you own, than if you are a tenant,” Mr Edgar said. “This gives us a legitimacy that can determine an outcome and our future. Remember, this is effectively our CBD.” The deal was an all-cash offer, approved in a second vote by the council recently. QIC Real Estate managing director Michael O’Brien said Castle Mall was a highly sought-after property, which had resulted in very competitive bidding from about a dozen buyers. Those included institutions, private investors, developers

Michael Edgar.

and syndicators. For Hills Council, Castle Mall adjoins other key council-owned sites in the area including the Terminus St car park and the former Castle Hill Day Surgery, which will soon be home to the University of Canberra. “We don’t know what other people were prepared to pay for it, but when you look at this site, and the value of the other land and assets we own around it, it’s arguably worth a lot more to us than it would be to others,” Mr Edgar said. “The motivation here is not in self-interest, but rather in future-proofing our council. “It is not often you find a key site that becomes available in your municipality. All we have done here was swap cash deposits in the bank for cash investment in property.” Mr Edgar for the foreseeable future the Castle Mall property would remain a shopping centre, but he did not rule out further development or even sale. The sale was handled by Sam McVay, McVay Real Estate and Philip Gartland of Stonebridge Property Group. Sources – Shopping Centre News, Australian Property Journal, Urban developer

WESTERN SYDNEY BUSINESS ACCESS August 2022

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THE HILLS ANNUAL CHARITY GALA BALL BY BIVIANO’S If you enjoy elegant fine dining experience and supporting great causes, then put Thursday August 25th in your diary and purchase your ticket. Biviano’s at Dural is fundraising for three local causes with its annual gala ball: Foster Care Angels, Riding for the Disabled NSW Tall (Timbers Centre) and The Grace Centre for Intensive Care at Westmead Children’s Hospital. The Hills Annual Charity Gala Ball, organised by Biviano’s Dural, has been held since 2016 and has raised over $250,000.00 for local charities. This will be the first Charity Ball at Biviano’s since the two-year COVID hiatus. Owner Raj Kumar said he and staff appreciated the community’s support of what will be an “excellent night and having lots of fun” at the same time. Supporters include Alex Hawke MP, Federal Member for Mitchell; Julian Leeser MP, Federal Member for Berowra; Hills Mayor Clr Dr Peter Gangemi; Hills Police Commander Supt Darrin Batchelor; former Hills Mayor Dr Michelle Byrne and

Dr Jim Taggart, OAM. MC and auctioneer on the night is Kate Lumby. Kelly Doyle from Foster Care Angels said: “Foster Care Angels is so grateful to be part of The Hills Charity Gala Ball 2022 hosted by Biviano’s. We have been significantly impacted by funding losses as a result of Covid-19, and receiving no Government funding, we rely on donations and our fundraising efforts to provide our services. “We were supported by “The Hills Annual Charity gala Ball” in 2019 where funds raised contributed to our annual Christmas Drive, bringing a little Christmas joy to children in care, and our program supporting the mental health and resilience of young people living in out of home care.” Kerry Souter from Riding for the Disabled (Tall Timbers) thanked Biviano’s saying: “We are very grateful as the past few years have been very difficult in so many ways as we try to fundraise, retain volunteers, look after the horses and manage the Centre’s beneficial programs in a COVID safe way. “Not only has COVID impacted the Centre with

extended lockdowns but when things were looking up we were then affected by constant wet weather and storm damage. We rely heavily on fundraising and especially from events such as the previous ball held by Bivianos. These funds are needed to continue running the therapeutic equine based programs for children with disabilities who benefit physically, socially and psychologically.” Each year more than 600 sick and seriously ill babies visit the Grace Centre for Newborn Care at The Children’s Hospital at Westmead. The Grace Centre provides an intensive care unit (ICU) to newborn -babies who have surgical, cardiac and other complex medical conditions, during their first month of life. Funds raised by The Hills Annual Charity gala Ball in 2017 contributed towards the purchase of two Panda Warmer Bed (twice the number asked for by ICU then). THE HILLS ANNUAL CHARITY GALA BALL BY BIVIANO’S To book visit https://bivianosdural.com/event/thehills-annual-charity-gala-ball-2022/

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He changed the course of Liverpool’s history’

Local history buff commemorated

of 1st Lieutenant Cantello, the only American serviceman to have lost his life on Australian soil defending Australia in World War II. After taking off from Bankstown Aerodrome in response to the attack, Lieutenant Cantello’s fighter plane crashed near Mr Jewell’s family home in Hammondville which sparked a lifelong effort to ensure this story of sacrifice was not lost. Mayor of Liverpool Ned Mannoun said Mr Jewell’s story shows how far passion can take someone. “John researched and uncovered the name of the pilot on that ill-fated mission that day which has ultimately changed the course of Liverpool’s history,” Mayor Mannoun said. “It is startling to think that if not for the work of John, one of our community’s most treasured stories of sacrifice and bravery, simply wouldn’t exist.” “I know the community of Liverpool are forever grateful for John’s perseverance in bringing the story of Lieutenant Cantello to the light of day.” Mr Jewell’s other conThe plaque unveiling for the late John Jewell was held at tributions were celebrated Lieutenant Cantello Reserve, Hammondville

IVERPOOL City Council has publicly commemorated local legend John Jewell with a plaque unveiling at Lieutenant Cantello Reserve, Hammondville. The commemoration followed the 80th anniversary of the death of the park’s namesake 1st Lieutenant George (Leo) Cantello, a member of the United States Army Air Force, during the Japanese submarine attack on Sydney Harbour on 8 June 1942. The late Mr Jewell, who was four years old at the time of the attack, became instrumental in memoralising the story

Mayor of Liverpool Ned Mannoun unveils the plaque for the late John Jewell.

including his strong advocacy for the City of Liverpool and involvement in the District Historical Society. He oversaw the introduction of the Moorebank Men’s Shed (now merged with the Liverpool Men’s Shed to form the Liverpool District Men’s Shed), where he also served as president, encouraging

men to chat in support of their mental health. “I believe there is a beautiful poetry here that we unveil a plaque in memory of John on the grounds of Lieutenant Cantello Reserve, a memorial he advocated for and maintained over a period of many years,” Mayor Mannoun said.

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Vital role of good staff

React fast, be prepared • A culture that understands mental health is everyone’s responsibility • Plans in place to manage mental health risks • Staff that feel supported to talk about mental health • Tailored mental health support for you and your staff.

DALLAS SHERRINGHAM

REARING for the unexpected and having your staff primed to react quickly are the key elements of business survival and success in the second half of 2022. Before the pandemic, Future Business was all about technology and finding new ways of automating your system and making the most of data. But many managers and owners now realise they took their staff for granted and while technology is essential, it doesn’t achieve the sales, the marketing and the personal touch that good people achieve. Three years later, businesses are converting back to looking after their human resources, hiring good staff and training them to react quickly to difficult situations. With ongoing uncertainty due to the global pandemic, it’s a good idea to make sure your business continues to prepare for unexpected situations in 2022. The Federal Government’s business. gov.au has some excellent, easy to read advice on business essentials for the second half of 2022. There may be continued disruptions to supply chains due to varying border restrictions and labor shortage issues, particularly if you rely on imported goods for your business.

The site has Tips to prepare your business:

• Keeping updated with the latest information regarding supply chain disruptions that could affect your business and industry • Having plans in place for what to do in the event of a disruption to your supplies • Looking into alternate suppliers who can maintain your stock if you’re unable to get it from your usual supplier.

WESTERN SYDNEY BUSINESS ACCESS August 2022

• Get tips on how to prepare your business for an emergency before it happens.

The site also has advice on finding suppliers, negotiating contracts, building relationships and resolving disputes. Mental health and wellbeing Following the uncertainties and challenges of the past years, it’s become more important than ever to look after your and your staff’s mental health and wellbeing. Having a mentally healthy workplace involves having:

Hiring good staff Just how much businesses are depending on staff is highlighted in the employment figures for last year, In 2021, the number of employing small businesses increased by 14.2% from 2018. Hiring staff is a natural part of business growth, allowing you to accomplish more in your business. Staff can also bring in fresh ideas and skills. Before you employ someone, business.gov.au said you should make sure you are clear on: • The tasks you need the employee to do • The skills and qualifications they need to have • How long and how often you will need them for EG. full time or part time, a permanent or temporary position.

Of course, you will also need to understand your obligations and responsibilities as an employer. Details are included on the business.gov.au site.

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NSW and India in tech partnership

SW’s tech success in India continues to grow with the announcement of four new partnerships between NSW and Indian technology businesses. NSW Premier Dominic Perrottet Indian tech companies today in Bengaluru to promote collaboration between NSW and India and congratulate the businesses on their upcoming partnerships. “NSW is working to attract Indian technology investment into NSW across subsectors including edtech, medtech, fintech and space technologies,” Mr Perrottet said. “We are focused on linking the NSW and Indian technology ecosystems and through the expansion of our international network and programs we are providing better support for NSW exporters to reach their target markets and help open more doors. “Through these networks we have helped facilitate four new tech partnerships between NSW and Indian firms. I’d like to congratulate these businesses and welcome more like these.” Details of the four new tech partnerships between NSW and India: • India-headquartered HCL Technologies has signed a Memorandum of Understanding with the Sydney Quantum Academy to strengthen HCL’s Quantum computing capabilities through education and development opportunities including internships for Australia-based students from Sydney Quantum Academy member universities. Quantum computing is an emerging sector in

launch pad support to startups and medium sized enterprises from the two geographies operating in deep technology. Bengaluru is the world’s fourth largest tech cluster and has 40 per cent of all startup venture capital in India. It is the epicentre of India’s IT-enabled services, pharmaceuticals and biotechnology sectors, home of India’s highly successful space program, and India’s largest startup ecosystem, with around 5,000 startups.

NSW. By 2040, Australia will potentially have 16,000 quantum jobs generating $4 billion in revenue. • NSW deep technology incubator and operator of the National Space Industry Hub located within Sydney’s Tech Central, Cicada Innovations and Bengaluru-based Mach33.aero have signed a collaboration agreement to provide

Tamworth-based Birth Beat has formed a partnership agreement with Bengaluru-based Cloudnine hospitals to promote its online maternity training programs in India. Cloudnine has 19 hospitals and clinics in Bengaluru, Chennai, Gurugram, Pune, Mumbai and Chandigarh. Birth Beat connected to Cloudnine through

participation in the NSW Government’s Going Global Export Program, Health and Medtech to India. Medtech is a leading sector in NSW contributing $2 billion to our state’s economy. • Sydney-based life sciences company and participant in the NSW Government’s Going Global Export Program Health and Medtech to India SkinDNA, has entered a threemonth trial program with Indian skin clinic chain Kosmoderma Healthcare Private Limited which operates seven clinics across Bengaluru and Chennai.

To find out more about technology opportunities in NSW and to download the NSW Government Tech Prospectus, visit https://www.investment.nsw.gov.au/ living-working-and-business/sector-opportunities/technology/

Connecting to the south-west

LACKTOWN and St Marys commuters will be able to travel directly to Southwest Sydney when the extension to the new Airport line opens. The State Government had started work on a business case to extend the Sydney Metro – Western Sydney Airport Line from the Western Sydney Aerotropolis to Glenfield, via Leppington. The extension will provide an additional transport option for one of Western

Sydney’s fastest-growing regions and connect the area to the new Western Sydney International Airport. The business case is the first step in bringing metro services to more communities in Greater Western Sydney. It will provide the design, economic assessment and cost estimation to inform an investment decision for the construction of the extension. As part of the Future Transport Strate-

gy 2056, a metro line between the Western Sydney Aerotropolis and Leppington was identified as an initiative for investigation. In June 2020, Transport for NSW protected transport corridors in the Western Parkland City to enable this connection. The extension will continue the 23km Western Airport Line linking St Marys to the Aerotropolis. Work on the first stage has started, with tunnelling to start by 2023.

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We need a new way, says legal expert

ADVOs swamping the courts

PPLICATIONS for court orders to guard against domestic violence are swamping NSW Courts. “A new way to deal with these contested matters is needed, the delays are unacceptable,” Goldman and Co Lawyers’ head of criminal division, Mr Mathew Nott, said. An Apprehended Domestic Violence Order (ADVO) is a court order that aims to protect a person in need of protection (the PINOP) from another person. An ADVO can protect a person from: violence or threats of violence, stalking, intimidation, harassment, and property damage or threatened damage. Police apply to the court for an ADVO on behalf of the victim, or the PINOP can apply privately through the local court registries. “The issue is that if you, as a defendant, resist the ADVO you might wait up to a year or more to have your day in court and clear your name,” Mr Nott said. “While you wait, you are still restrained by the interim orders which means that you may be kicked out of the family home, blocked access to your children, and be unable to communicate with your partner except through a lawyer. “You can expect to go before the court on at least three occasions if you contest the ADVO and the legal fees can quickly mount up. “Domestic violence is a scourge and victims need to be protected but we can’t forget that people are innocent until proven guilty. “There is no doubt that, post-Covid, the courts are clogged and as ADVO applications surge, innocent people are being unnecessarily punished by the delay in having their ADVO matters decided.” ADVO’s taking up more court time than ever In 2020, there were 33,830 final ADVOs granted by the NSW Courts, according to the Bureau of Crime Statistics and Research (BOSCAR). This was up from 28,812 in 2016, an increase of 17%. This BOSCAR figure does not factor in the number of ADVOs which were not granted but were still contested at hearing. BOSCAR statistics also reveal NSW criminal courts finalised 140,644 court appearances in 2020/21, an increase of

Mathew Nott.

20,394 (17%) from the previous year (120,250 in 2019/20). On these figures, although the reporting periods do not align exactly, ADVO’s represent roughly one quarter of local court matters finalised in that reporting period. The number of ADVOs applied for by police has also been tracking steadily upwards since 2016. “Legislators have enacted laws to safeguard the vulnerable and police play a key role in applying to the Courts for protective orders, yet there is no doubt that the system can be manipulated,” Mr Nott said. “Police and the courts may be gamed by people who make domestic violence complaints by way of a pre-emptive strike

to gain advantage, particularly if there are family law proceedings on foot, or in neighbourhood disputes.” Mr Nott said one of the issues contributing to this current crisis was the hardening of police policy which has resulted in what amounts to a default refusal to negotiate the nature of or the facts underpinning the ADVOs. The police will not withdraw an ADVO, as a policy position, and hand off common sense decision making to the Magistrates, according to Mr Nott. “There is no doubt that many orders would be consented to if police were prepared to amend the facts or the nature of the orders sought,” he said. “If police softened their policy position, these matters could often be resolved the first time they were before the courts.” Who are ADVOs protecting in our community – the PINPOP Male and females under 18 are the people most in need of being protected by ADVOs, according to NSW statistics In the period October 2020 to September 2021 BOSCAR reports 5,565 young men were the Person(s) in Need of Protection (PINOP). In the same period, 6,385 young women were the PINOPs. The number of female victims was almost double that of male victims with

34,453 women being protected by AVOs compared to 17,709 men. In 2020 in NSW, according to BOSCAR, the most ADVOs (195) were issued on the Central Coast of NSW, though Broken Hill had the highest per capita rate of offending with 348.2 offences per 100,000 people. Males aged 30-39 years were most likely to offend, with 8,898 being subject to orders in the reporting period. Females in the same age range were also the highest offending citizens with 2,570 being subject to Orders in the same period. The most breaches of Orders occurred on the Central Coast. Amendments to legislation now means the default duration of ADVOs is now two years and new provisions allow the court to make an ADVO for an indefinite period. “We have seen instances where a strategic advantage is afforded to the PINOP when police make the application for an ADVO” according to Goldman & Co Lawyers’ head of criminal division, Mr Mathew Nott. “The PINOP can reach out and make contact with the person restrained – no crime - to entice the person restrained to reply which then constitutes a breach. Then the PINPO denounces that person for breach to the police and they can be charged” says Mr Nott.

WESTERN SYDNEY BUSINESS ACCESS August 2022

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Mayor calls for Govt to buy the Parramatta Roxy

As the owner plans a top hotel DI BARTOK

HE owner of the iconic Roxy in Parramatta is set to make the venue “the pre-eminent hotel in the West” despite persistent calls for it to become a live theatre. Owner David Kingston, speaking exclusively to this reporter, is bemused by the continued push for the 1930s-built Roxy to be either bought by the State Government or a private benefactor. A naive assumption in the save-theRoxy community that Mr Kingston will willingly turn the theatre over for community use, or sell it even for a good price, is not as strong as his determination to retain and redevelop the property. “In Australia, the owner decides the use of a property,” Mr Kingston told the Times.

“

In Australia, the owner decides the use of a property. - owner David Kingston. “My plans are to replace the nightclub area with restaurant/bar areas. It will become a very high-quality community hotel - one of the top 5 in Sydney and the best in the West.” Mr Kingston, who bought the Roxy in 2002 through his K Capital company, said the state heritage-protected Roxy building would be preserved and be part of any new development. A rejection of his earlier proposal for a mixed-use tower behind the theatre has not thwarted Mr Kingston’s enthusiasm to redevelop the site, while retaining the Roxy exterior. Mr Kingston said he had been in touch with the Lord Mayor and Parramatta Council to discuss his plans further. “My group is financially very strong and the property is mortgage-free. I have owned it for 20 years and am committed to my planned upgrades,” he said, explaining why he had no financial need to off-load the Roxy. Yet despite Mr Kingston giving no indication that he was wanting to sell up, Lord Mayor Donna Davis has called on the State Government to fund a business case for the acquisition of the Roxy. “The Roxy has been a state heritage icon in Parramatta for more than 90 years,” Cr Davis said. “The restoration and revitalisation of the Roxy as a cultural venue and the redevelopment of Riverside Theatres will further cement the City of Parramatta as the leading centre of arts and culture outside the Sydney CBD.”

Above: Parramatta’s iconic Roxy Theatre in ts heyday and below, today.

“I have preliminary architectural plans but it is premature to release them at this stage,” he said. “We have to plan the upgrade to coincide with the Parramatta Metro construction, the four high rise buildings planned between the Roxy and Church St and council’s new Civic Link that adjoins the Roxy.” Mr Kingston, acknowledging the unsavoury clientele the old Roxy nightclub had attracted, said Parramatta had changed since those days. “With the universities, new businesses and residents in the CBD giving Parramatta a different atmosphere, our new hotel will attract a different crowd than before,” he said. It’s been a rocky ride Cr Davis said demand for more performance stages and spaces had increased in Western Sydney. It is true that the Roxy has had a rocky ride since Mr Kingston’s K Property Group, which bought it in 2002. The Roxy became a successful nightclub, pub and for-hire venue, but attracted trouble when the wrong crowd gave it a bad reputation. It closed in 2014 and the K Group had plans for a massive redevel-

WESTERN SYDNEY BUSINESS ACCESS August 2022

opment that included a $96 mill mixed use residential/commercial tower at the rear of the theatre. When that plan was rejected in 2018 by Parramatta Council and the Land and Environment Court, Mr Kingston bided his time until he formulated his new vision. Development around the site, including building of the light rail, has thwarted his plans but Mr Kingston senses the time will be right soon.

ROXY ROAD The Roxy 69 George St. Built in 1930s as picture theatre. Run by Hoyts before Village bought it 1970s. Bought by K Capital 2002 Developed into hotel 2004. Closed July 2014. Plans for redevelopment rejected 2018. L&E Court ratifies decision June 2019. Owner plans for new hotel 2022.

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As recession looms ahead….

Most SMEs have no PLAN B DALLAS SHERRINGHAM

USTRALIA’S small and medium-sized enterprises are sailing in stormy waters and could sink without trace if a recession hits. According to business owners with their finger firmly on the business pulse, one in three SMEs would not survive six months into a recession The findings were derived from a survey of an independent panel of 253 Australian SME owners, commissioned by Small Business Loans Australia, a free comparison website helping Australian business owners find the best financing and loan options in Australia. The research showed: • 34% of SMEs would close shop in the first six months of a recession • 55% said a recession would be worse than inflation for their business • Medium-sized businesses were more sensitive to a downturn than micro and small businesses

But interestingly, more than half of SMEs are more worried about inflation than a recession. Financial experts continue to predict an Australian recession in the next two years and economists are facing a difficult choice to stabilise the economy, by either increasing interest rates significantly and putting banks and businesses at risk of defaulting on loan repayments or allowing inflation to rapidly increase and reducing consumer confidence and spending. Aussie businesses are also torn between whether a recession or rising inflation would be more damaging to their businesses, as 55% are more concerned with the impacts of a recession, while 45% believe they would be worse-off from continued rising inflation. In the survey, Small Business Loans Australia, asked respondents to forecast how long they could survive through a recession. Recessions are normally short and sharp. An example is the 1990 recession, which lasted 14 months. Only 39% of survey respondents would’ve made it through the previous Australian recession, predicting they could survive 18-24 months.

However, 14% would not survive a recession at all, even it was short. One fifth or 20% admitted they would survive less than six months of a recession and one quarter (28 per cent) predicted they would survive just 6-12 months. Founder and managing director of Small Business Alon Rajic. Loans Australia Alon Rajic said: “The survey results are concerning. Many Australian businesses have had to endure a tough two years of decreased margins and cashflow, due to operational limitations, lockdowns and lower consumer confidence.” Larger businesses prepared As a result, many SMEs are heading into a recession without a savings cushion or plan B. The sector is extremely resilient, and my hope is that businesses have learnt from the pandemic to have some safeguards prepared to see the other side of this period.” Concerningly, larger businesses were least equipped to combat the impacts of a

recession and 31% of medium-sized businesses with 51-200 employees said they could not survive more than six months of a recession. In comparison, 26% of small businesses with 11-50 employees and 16 % of micro businesses with 1-10 employees said they would not survive. “Recessions can affect businesses of all sizes, however, typically larger companies can have an extra financial buffer to fall back on, as it is normally easier for them to secure financing,” Mr Rajic sad. “It is concerning to see established businesses have a gloomy outlook on their ability to survive a recession. “To minimise the impacts of a potential recession, I encourage SMEs to implement preventative financial practises now. Renegotiate vendor agreements and re-examine your accounting books to cut costs where possible. “If SMEs are paying off business loans and have been affected by increased rate rises, consider consolidating debts and refinancing loans to secure a lower rate.

Comparison services make good online research tools and can help SMEs find an appropriate loan that will allow them to fix lower interest rates.” Despite most SMEs suggesting they wouldn’t be able to survive more than a year in a recession, only 55% of respondents believed a recession would be worse for their business than continued rising inflation. Small businesses would feel the effects of a recession the most, with 63% believing an economic downturn would be worse for their business than inflation, followed by 53% of micro businesses and 51% of medium-sized businesses. “SMEs are the backbone of the Australian economy and it is concerning that they continue to face many external factors, including a recession, that threatens the survival of their businesses,” Mr Rajic said. “Ultimately, economic downturn is predicted but not guaranteed and targeted government stimulus and investment in population and export growth could pull our SME market safely through this period of uncertainty. Businesses who proactively make changes and put practices and safeguards in place will also be able to survive and thrive beyond this tough period.” The full survey results, including breakdowns across ages and States, can be found here: smallbusinessloansaustralia. com/resources/usage.html

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Academy Softball Program Achieving Wonderful Results The Western Sydney Academy of Sport has been delivering high quality development programs for the region’s talented young athletes for over 18 years now, and can currently lay claim to six Academy Alumni who have gone on to represent at the Olympics. As a further indication of the quality and success of the Academy’s programs, four athletes who have passed through the Academy’s programs have been selected by Softball Australia to compete in the U/23 Men’s World Championships being held in Argentina in September this year. • Hayden Shaw (2016-17) • Jack Besgrove (2018-19) • Thomas Cass (2014-15, 2015-16) • Tyler Kelly (2016-17, 2017-18)

Around the Grounds The 2022 Year has certainly been an extraordinary one, with COVID-19 and weather episodes combining to cause havoc within our regional sporting communities. Despite the significant disruption, Western Sydney Academy has been fortunate to have the capacity to deliver our pre-elite development programs across a wide range of sports. Just over 200 talented young athletes have been provided scholarships within the Academy's range of 11 development programs which includes BMX, Cycling (Track and Road), Golf, Netball Umpiring, Netball, Rugby Union, Triathlon, Rowing, Softball, Volleyball and Lone Star. Squads from the Academy's Netball, Netball Umpiring, Triathlon and Golf programs travelled to Wagga Wagga in April to compete against 10 other Regional Academy teams located across the State, with some outstanding results achieved by our athletes.

WESTERN SYDNEY BUSINESS ACCESS August 2022

This is not only a milestone achievement for the very talented young players, but a huge endorsement of the effectiveness of the Academy’s program, which features highly accredited coaching staff, utilizes the best available venues and provides a holistic platform for its program delivery. Jack Besgrove, who was a recipient of the Academy’s Woolworths Scholarship in 2019, has also been selected in the 2022 Aussie Steelers squad that will compete in the Softball Men’s World Cup in New Zealand in December. The successes of these young male players come off the back of Academy alumni Taylah Tsitsikronis (2007/08-2010/11) and Kandra Lamb (2014/152016/17) being named in the Aussie Spirit Squad that competed at the World Games in Birmingham earlier this month. WSAS Softball Program Manager Jo Beach commented on the success of Academy alumni “It is certainly a reflection of their time at WSAS and a result of the experienced and passionate coaches that are involved in the WSAS Softball Program. Always wanting the athletes to believe in themselves and to push their boundaries to achieve their full potential whilst on their journey as a pre-elite athlete and being involved in the WSAS Softball Program.”

NEWS

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Gipps Street Recreation Precinct starts

Council’s vision becoming real

SOD turning by Penrith Mayor Tricia Hitchen and Penrith City Council’s General Manager Warwick Winn at the 32-hectare Gipps Street Recreation Precinct has signaled the official start of the multi-million-dollar project. The milestone brings Council’s longterm strategy, to transform the former waste facility into a landmark sport and recreation destination for the community, a vital step closer to reality. Penrith City Council is contributing $27.5M toward the project, with a further $6.5M being received from grants through partnering with the NSW Government. Council has been successful in attaining grant funding for

the youth area through the Department of Planning’s Open Spaces Pilot Project ($500,000), while the Office of Sport will contribute to the amenity building through its Greater Cities Sports Facilities Fund ($1,000,000) and the multi-sport playing fields with LED lighting through its Multi-Sport Community Facility Fund ($5,000,000). Penrith Mayor Tricia Hitchen said it was wonderful to see the long-held vision of Council and the community get underway and thanked the NSW Government for their contribution. “This facility is going to be something truly special for the people of Penrith and I can’t wait to see it delivered for our community,” Cr Hitchen said. “We are incredibly excited that the start of construction for this landmark destination can now commence. This site has been earmarked by Council for use as a recreation precinct since the 2000s and we can’t wait for our vision to reinvent Gipps Street to be realised. The 32-hectare site at Gipps Street along South Creek was used

Penrith Mayor Tricia Hitchen (centre) is joined by Council’s Director of City Services Brian Steffen (left), and Council’s General Manager Warwick Winn (right) for the sod turn event to mark the start of construction on the 32-hectare Gipps Street Recreation Precinct.

as Council’s main waste facility from the mid-1950s to the mid-1980s which has undergone extensive remediation before it could be developed. Penrith City Council recently awarded the construction tender to Glascott Landscape and Civil Pty Ltd who will undertake the remaining remediation, construction, landscaping, and installation work required at the Claremont

Meadows site to bring the innovative Precinct design to life. To experience what Gipps Street Recreation Precinct will be like when complete, a fly through of the project is available here: penrith.city/gippsstreet Gipps Street Recreation Precinct is scheduled for completion by the end of 2023, to learn more, visit penrith.city/ gippsstreet

STAY + PLAY IN PENRITH

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WSABE AWARDS

ENTER NOW

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WSABE Closing:AWARDS Friday, June 17th 2022 wsabe.com.au Closing: Friday, June 17th 2022 wsabe.com.au

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Image is for illustrative purposes only. J006615

Workers Blacktown is bringing Parkside Lifestyle Community to life, right next to Workers Sports, promising a village exclusively for over 55’s to enjoy, share and most importantly... live every day. To learn more, visit our website and register your interest to receive updates.

parksidelifestyle.com.au

Brought to you by

(formerly Blacktown Workers Club Group).

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PARRAMATTA LOCAL BUSINESS AWARDS

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Building Management Group PTY LTD

Address: 94 South Street, Rydalmere, NSW, 2116 Head Office Phone: 1300 761 610 Email: headoffice@pacificbmg.com.au ABN 23 559 539 396

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Parramatta

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For sales and property management please contact our teams at Parramatta, Blacktown, Windsor or Stanhope Gardens.

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PARRAMATTA LOCAL BUSINESS AWARDS

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Vote for your favourite business

The Parramatta Times is again proud to support the Parramatta Local Business Awards as media partner. Voting for the 2022 awards is now open. To vote for your favourite business simply scan the QR code on the advertisement to be linked to the businesses' voting page.

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Parramatta Local Business Awards returns for 2022

nity to encourage and show appreciation for outstanding providers of goods and services. “Business owners, managers and staff work hard and often go above and beyond to help their clients and customers,” he said. “As members of the community, we reap the benefits of their efforts, which can make our own lives happier and easier in many ways. “Nominating someone for their outstanding service or products is a great way to thank these people, who are the

HE Parramatta Local Business Awards is back, and founder Steve Loe has called on the community to nominate its favourite businesses. Nominations for the 2022 Parramatta Local Business Awards open on Monday 22nd August and will close on Wednesday 21st September with the winners announced at the Awards Presentation Evening, on Monday 28th November. The Precedent Production Managing Director, who founded the awards more than three decades ago, said it was an opportunity for members of the commu-

backbone of our community.” Mr Loe said businesses could also self-nominate to show staff how much their efforts were valued. “Nominating your favourite local businesses is an opportunity to show your appreciation and support for them. Vote for your favourite business by heading to the Local Business Awards website www. thebusinessawards.com.au and searching for your favourite business.” The Parramatta Business Awards are made possible by the ongoing support of Major Partners, NOVA Employment and

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Sydney Hills

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For further information call Precedent Productions on 8363 3333 or visit www.thebusinessawards. com.au

BUILDING WEALTH THROUGH PROPERTY

Impressive Property Sales F127, 24-32 LexingtonDrive Bella Vista NSW 2153 Tel: 1300 823 796 info@impressivepropertysales.com.au www.impressivepropertysales.com.au

Scan the QR Code to vote for Impressive Property Developments to be a finalist in the Sydney/Hills Business Awards

Support Partners, White Key Marketing and BxNetworking. The Parramatta Times is the official media partner of the Parramatta Local Business Awards.

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MAGAZINE

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Meet the ‘Karens’ of 2022

The biggest whingers by name DALLAS SHERRINGHAM

F your name is David or Sarah, congratulations, you are famous for complaining most about anything and everything. These two names topped the list of people most likely to complain in Online Reviews of everything from Fast Food to hotels, supermarkets and cruise ships. Researchers analysed 80,000 negative reviews on Trustpilot and TripAdvisor for some of the most popular brands, dining venues, tourist attraction, and supermarkets, to reveal the people most likely to submit a complaint. The survey of one star negative reviews on the internet revealed that males were far more likely to complain than women and

David’s were the biggest whingers of all. The male complainers in order from one to nine are: David, Paul, John, Mark, Chris, James, Michael, Andrew and Peter, with David twice as likely to complain than Peter.

Sarah came in 10th overall and the full ladies names list in order was: Sarah, Karen, Emma, Julie, Lisa, Susan Laura, Claire Michelle and Jane, with Sarah twice as likely to leave a one-star rating than the last three names. And the Sarahs shock ratings win flies in the face of Internet tradition where the biggest complainers are nicknamed Karens. What started out as an innocent name, Karen is now a pejorative term

used to describe ‘an uptight, middle-aged woman that wants to speak to the manager’*, according to definitions online In the past few years ‘being a Karen’ has turned into an online meme, with people posting videos on social media of people lashing out at others for no good reason. While there are people that object to being called a Karen, the trend does in fact live up to its name as it comes in second place for most likely to complain online. Worst Tourist Attractions Interestingly, more old-fashioned names such as Julie, Susan, and Karen rank as the biggest complainers, compared to more millennial names.

So what do the Karens complain about? Well, when it comes to the World’s great tourist attractions, the Hollywood Walk of Fame is the most over-rated place to visit. The Top 10 most complained about attractions are: 1.Hollywood Walk of Fame, 2. The Palace of Versailles, 3. Stonehenge, 4. Hollywood Sign 5. Big Ben, 6. The White House, 7. The Leaning Tower of Pisa, 8. Empire State Building 9. Pyramids of Giza, 10. Buckingham Palace. Karen’ complaints include: ‘Stonehenge is just a pile of rocks’, the Queen’s Palace garden is ‘shabby’ and ‘Big Ben isn’t big’.

Source: Mr Q website

WEXPO coming soon to Blacktown Workers Club

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URGENT CARE Outside of Western Sydney Emergency Departments

A new urgent care service has been established in Western Sydney to help our community access the right care at the right time. If you need urgent medical attention that isn’t lifethreatening, you can now receive care at a Western Sydney Urgent Care Service instead of via a hospital emergency department. Urgent Care Service centres aren’t like your usual GP and they’re not emergency departments; they are something in between. It’s a new type of service by the Western Sydney Care Collective to get you and your loved ones the right care at the right time. By calling the Urgent Care Line, 1800 371 372, you can speak with a trained health professional who will assess your needs and book you into a FREE Urgent Care Service, if needed. They can also refer you to a range of other care providers in Western Sydney. In some cases, visiting an Urgent Care Service centre allows you to access the right care in the right place, freeing up the emergency department to treat more life-threatening conditions. Urgent Care Services are free and may be able to offer additional free services such as x-ray and pathology. Find out more at urgentcare-ws.com.au

What do Urgent Care Services treat? Urgent Care Services provide treatment for minor illnesses and injuries that aren’t life-threatening. The Urgent Care Line will help you get the right care when you’re not sure if you need to go to emergency or an Urgent Care Service.

Urgent Care Service centres provide medical care for: • Minor injuries such as suspected fractures, sprains and dislocations • Minor wounds and cuts requiring stitches • Bites • Minor burns • Removal of foreign objects from skin, eyes and ears

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Case Study Jackson* is four years old and presented to an Urgent Care Service (UCS) centre after he tripped on a toy whilst getting out of bed and fell heavily on his wrist. His mum noticed a pussy blister on his hand and took him to see his GP. The GP prescribed antibiotics and ordered an x-ray, which showed a subtle fracture of his wrist. Jackson’s mum had heard about the new urgent care service and brought him to an Urgent Care Service centre with a copy of the x-ray rather than taking him to an emergency department to receive treatment. The UCS team were able to apply a cast to Jackson’s wrist and were able to continue management of the fracture until the injury had improved. The UCS centre provided a discharge summary for Jackson’s GP and a plaster management advice sheet for Jackson’s family. *Name has been changed to protect the identity of this client.

Call the Urgent Care Line. If you need medical attention but you’re not sure how bad it is, call the Urgent Care Line on 1800 371 372. With one quick free phone call, they’ll assess the situation and book you into a free Urgent Care Service centre in Western Sydney if needed. You don’t need your GP to refer you. The Urgent Care Line is available Monday to Friday from 8am to 8pm, except on public holidays.

Urgent Care Services are brought to you by the Western Sydney Care Collective, a Western Sydney Primary Health Network and Western Sydney Local Health District initiative. Find out more at westernsydneycarecollective.com.au

Proudly funded by:

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CROSSWORDS/GAMES

Solutions page 23

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CROSSWORD ACROSS 1. Fad or frenzy 5. Opportunity, so to speak 9. Infiltrator, perhaps 14. Traveling, say 15. Spoonbills do it 16. Pillow filler 17. Juniors, e.g. 19. Fractious 20. Lumberjack's cry 21. Big beef piece 23. Border duty 25. What tellers do 30. Advent 32. Like a span of oxen 33. "The Water Diviner" actor 36. Redressing 38. Communal pronoun 39. Farm hand, at times 40. Call, in Vegas 41. Broadway handouts 44. Updates a blog 46. Get another magazine 47. Weapon for a trooper 49. Frees from doubt 51. Extreme cruelty 54. Checklist bit 56. High beam? 58. Sousaphones 62. Strip of leaves 64. Word with secret or press 65. "So be it!" 66. Trap starter 67. Frat letter 68. Indicates yes 69. Grown grigs DOWN 1. Go on a tirade 2. Expect anon 3. Type of radiation

4. Something to tweeze 5. Overshadows 6. High-quality table wood 7. Coleridge works 8. Pine secretion 9. Became exhausted, with "out" 10. Be a bad witness 11. Campaign creations 12. Trawler attachment 13. Venture 18. Paris flower 22. Library gizmo 24. Savage 26. ___ of hope 27. Out of whack 28. Church dogma 29. A sphere lacks them 31. Breaks the news 33. Coconut product 34. Recreation center posting 35. Grad school grillings 37. Western Colorado sights 39. Bathroom cleaner? 42. "___ don't say!" 43. Latte preparer 44. Bicycle 45. Hole in the head 48. Empire builders 50. Chair or car style 52. In need of freshening 53. Mercury, for example 55. Office comm. 57. Pilates count 58. Body image, briefly? 59. "Yuck" cousin 60. Quilting social 61. Carpenter at the picnic? 63. Served dinner

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TRAVEL

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Aussies are flocking to Europe

Discovering the secret Italy Italian life. In Piedmont, Langhe boasts Tuscan-style rolling landscapes covered in vineyards with petite villages clustered on hilltops – with the added bonus of views across to the snow-topped Alps. Piedmont’s gourmet capital Alba is a must for any foodie’s itinerary, thanks to its elegant pasticcerie and providores specialising in white truffles and local wine.

TRAVEL EDITOR DALLAS SHERRINGHAM

S the return to international travel takes off, Italy is the number one destination for many Australians heading back to Europe – with 52% of those ready to travel planning a visit soon. First time visitors will soak up the usual tourist hotspots like Rome, Florence, Venice and Tuscany, however for returning-visitors and those looking to discover a slice of real Italy beyond the usual tourist hordes there are some great alternatives. You see, repeat visitors, and those who prefer the pioneering to the popular, are swapping established tourist hotspots for alternative and underrated gems full of charm, character and color. By embracing this ‘secondary travel destination’ trend, visitors can visit a much-loved destination and extend their stay for a more immersive Italian experience from the top of the boot to the tip. So go beyond Rome, Florence, Venice, Tuscany, and the Amalfi Coast on your next Italian adventure with these destination swaps to get you started… Loved Venice? Then visit Chioggia Just a hop, skip and jump from the hustle and bustle of Venice, Chioggia is a quieter town with the same vibe you know and love. Situated on the southern side of the Venetian lagoon on the Adriatic Coast, Chioggia is home to charming canals, colorful historic buildings, and boats and bridges galore best explored on foot. Loved Capri? Then visit Procida If you’ve been captivated by the color, cuisine and photogenic beauty of Capri, then you’re bound to fall in love with Procida, a tiny island nestled between Ischia and Naples which made an international name for itself as the filming location for ‘The Talented Mr Ripley’ and is Italy’s reigning Capital of Culture. Combining coastal walking trails, mouth-watering Napoli pizza, historic buildings such as the Abbazia San Michele Arcangelo, fishing villages, and more than its fair share of traditional bakeries, Procida is gorgeous rather than glamorous and much less chaotic than

Capri in peak season – although it does get crowded with Italian holiday makers during August. Loved Rome? Then visit Ostia Antica, Matera, Bologna, or Verona If you’re enchanted by the rich history and ancient architecture of Rome, you’ll be fascinated by Ostia Antica, where the ancient ruins are said to be better preserved than Pompeii. In southern Italy, Matera in Basilicata is utterly unique and a bucket-list destination for those fascinated by history. Home to the world-heritage-listed ‘Sassi di Matera’, a series of intriguing cave dwellings cut from rock dating back 30,000 years, the city’s narrow alleys are best explored on foot Bologna in Emilia-Romagna is known as Italy’s food capital, with a café and restaurant scene rivalling Rome, as well as its fair share of historic icons, including Europe’s oldest university and countless buildings boasting porticos. This is the spot to taste handmade tortellini and tagliatelle al ragu, or to take a tasting tour of the Quadrilatero market district, collecting cheese and cured meats along the way. Loved Lake Como? Then visit Lake Braies or Lake Orta Ask anyone about Italy’s most famous lakes and they’re likely to mention the villa-lined playground of the rich and famous, Lake Como or Lake Garda, yet some of the country’s other lake and

WESTERN SYDNEY BUSINESS ACCESS August 2022

alpine districts are often overlooked…but shouldn’t be. Lago di Braies, or Lake Braies, is a breathtaking lake with UNESCO World Heritage Site billing in the heart of the Dolomites in South Tyrol. Known for its crystal-clear water and dramatic mountain backdrop, it’s best explored by hiking the perimeter trail or renting a boat for a picturesque paddle with a picnic.

Loved Tuscany? Then visit The Collio, Orvieto, Le Marche or Langhe If rolling hills, pretty hilltop villages, fields of flowers, gourmet adventures or zipping between wineries on a Vespa are still high on your holiday wish list, there are several Italian regions which give Tuscany a run for its money. Choose The Collio wine region in Friuili-Venezia Giulia for blooming sunflowers, family-run vineyards and spectacular valleys along the Slovenian border. Over in Umbria, atmospheric Orvieto is home to a magnificent gothic Duomo, artisan boutiques peddling hand-painted ceramics and an incredible underground city, while Castelluccio boasts glorious views over the Apennine Mountains and fields of violets and poppies during spring. Sitting pretty alongside Umbria is Le Marche, a lesser-known region which deserves to be discovered. Combining turquoise waters along the Adriatic Coast, rural landscapes waiting to be painted, scenic Monti Sibillini National Park which is beloved by hikers, and historic walled villages where visitors can take a step back in time to experience authentic local

Loved the Amalfi Coast & Italian Riviera? Then visit Tropea, Ostuni, Sestri Levante or San Fruttuoso If clifftop buildings, sandy beaches and clear blue waters normally lure you to the Amalfi Coast or Cinque Terre, try the impossibly beautiful Tropea at the tip of Italy’s toe in Calabria instead. Known as the Pearl of the Tyrrhenian Sea, Tropea was lauded as Italy’s Most Beautiful Village in 2021 For a completely different ambience, Instagram favorite Ostuni in Puglia exudes Greek vibes with its whitewashed architecture, hilltop location, winding streets, and Adriatic Sea views. Sestri Levante in Liguria is a dreamy alternative to popular Positano with its colorful houses, delightful boats, beaches, and lively evening street life, while the

quirky hilltop village of Seborga above Rada di Poggio – which is seeking sovereignty to become its own micronation like Monaco (only a much more downto-earth version) – is a heavenly hamlet known for its olive farming, elected ‘royalty’ and views. Hidden between Portofino and Camogli, San Fruttuoso can only be reached via a panoramic hiking trail, or by sea, but this tiny piece of paradise is reward in itself for making the effort to get there. With its pebbled beach directly in front of an ancient monastery, it’s an escapist’s delight inviting visitors to slow down, savor fresh local seafood and revel in the gorgeous Golfo Paradiso views. Loved Florence? Then visit Lecce, Pienza, Urbino The unofficial ‘Florence of the South’, Lecce in Apulia is the obvious choice for those looking for cities renowned for Renaissance arts and architecture. With its central Duomo, Sant’Oronzo square, Baroque buildings, historic amphitheatre and churches with golden facades, Lecce is vibrant university town worthy of inclusion on any Puglian itinerary.

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TRENDS

Confessions of a Netflix addict

It’s ruining my productivity! DALLAS SHERRINGHAM

MUST admit up front that I am a Netflix addict, thanks to the pandemic and too much time on my hands in lockdown. And it has ruined my productivity and work etiquette to such an extent that I lose endless hours of sleep worrying about the likely outcome of the next episode of my favorite shows. It all started rather quietly when I discovered that Netflix was actually available through my Foxtel link. I’d heard about it, but it never actually watched it. The movies were mostly Hollywood rubbish made to suit delinquents interested in super heroes and monsters from Mars. This all changed during the first week of lockdown when I found a link to wellknown shock-horror series “The Tiger King”. Around 1pm on Monday afternoon I switched on the first episode and was immediately hypnotized by the antics of one Joe Exotic and his arch nemesis, the equally eccentric Carole Baskin, The first episode was like settling down for a quiet drink as we learnt about the ‘stars’ of the series framed by the superb Big Cats. Now, Netflix has a way of leaving you dangling between episodes like to old Movie serials we used to watch at the local Cinema every Saturday morning.

Jenny Folley.

I watched the next six episodes one after the other which took me beyond midnight when you take into consideration meal breaks and family matters. And so it has been ever since. I start watching a series and I have to watch them all one after the other- The Keepers,

Murder Investigations, Below Deck, Aussie Gold Hunters, Sports Frauds, Murder Mountain- the list goes on and on. Then I began watching foreign language docos which had subtitles which are hard to read when you are trying to concentrate on the images. Workwise, it meant a lot less sleep, watching TV into the wee small hours and then trying to start work at 5am. Some afternoons, I was watching the telly instead of working. And it seems I wasn’t only one to suffer from this terrible affliction. Netflix and its impact on workplaces and productivity across the country has been recognised as a national problem. According to CEO of Workspaces Jenny Folley, Netflix and binge-watching addiction, is affecting many people including key personnel. Ms Folley in her report said: • Many people became hooked on

Netflix during the pandemic. • Most bingers will watch up to six shows at a time. • People are now watching during work hours, while at work and at home. • The syndrome 'Nextflixitis' is impacting productivity. • Workers and workplaces need to urgently address the issue. The quickest and simplest way to do it is to turn off the Netflix link and not to wander the airwaves looking for shows to watch. That’s what I have done, but also have been diagnosed with chronic ‘Foxitis’ , brought about by watching to much sport at all hours of the night and in the early morning. At least I have gained a little education during the process with Judge Judy and The Peoples Court giving me excellent legal advice.

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FITNESS

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with Adam Simpson

4 reasons to get a personal trainer

It’s all about results and fun ADAM SIMPSON

F you’re looking to get started on a health and fitness program, one thing that you should give some consideration to is hiring a personal trainer. Many people are quick to jump to the conclusion that rather than hiring a trainer, they can just go about this journey on their own. They pick up a workout they’ve found on Instagram or on the Internet and immediately get going, hoping to achieve the body of their dreams. As they get started, many challenges start to arise. Maybe they don’t see the progress they had hoped for, they end up getting injured or just quickly lose motivation. To help prevent these challenges along with many others, hiring a personal trainer can be a smart move. Below are four reasons, why you should consider getting yourself a Personal Trainer hopefully they can help you make your mind up whether getting a PT is the right decision for you. 1. A Personal Trainer will make your Training Program more enjoyable Having someone dedicate time to putting together a tailored training program to suit your goals and exercise prefer-

ences. Is going to make your training that much more enjoyable and if you are enjoying your training you are more likely to be able to stick to it. Being able to stick to a program consistently is going to be a huge factor in whether you achieve the results you are after. 2. A Personal Trainer will include progressions into your Training Program A good program will include gradual progressions over time. The principle of progressive overload is imperative to your long-term success. Progressive overload just means that you are continually making your training more difficult so that you continue to get better with your training and avoid plateau’s. Your trainer will be able to make sure you are always increasing one or several of the following training variables. Your reps, sets, weight lifted, training frequency or decreasing your rest periods. Most people don’t know how to do this correctly so a good trainer will be able to guide you in the right direction.

self. Your trainer will also be able to start you out on more basic exercises and then make them more difficult as you begin to move better. Having someone with you will be mean that you can be adjusted and given the right cues so that you pick up the movements much quicker than if you tried to learn them on your own.

3. A Personal Trainer will make sure you are performing exercises correctly Making sure you are performing each exercise correctly, is going to mean you will maximise your results but will also decrease the chances of you hurting your-

4. A Personal Trainer will help motivate you and keep you accountable Lastly, but one of the best reasons to hire a Personal Trainer is to have someone keep you accountable. By booking your exercise as an appointment you are

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much more likely to make it happen and not skip workouts. Your Personal Trainer will also be standing right next to you and will be able to push you on that extra rep or go that little bit harder with your cardio training. Training consistently and pushing yourself is going to really make a difference to what kind of results you see. So, there you have the main reasons why you should consider hiring a personal trainer. If you haven’t done so yet, it might just be the time to consider it. Adam Simpson is lead trainer and founder at Repetitions Group fitness and Personal Training. Visit: www.repetitionspt.com.au

PROPERTY SHOWCASE

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New path for Blacktown Workers Club

Approval for $500M Parkside project DALLAS SHERRINGHAM

ORKERS Lifestyle Group has announced the approval of its massive $500M retirement village which will be one of the largest of its type in Australia when completed in 2027. Parkside Lifestyle Community will be built across 5.4ha of former playing fields and will feature 480 independent living units and a 160-unit residential aged care facility. The complex will also feature two community centres and a gym with a pool, plus a retail outlet. The project has been seven years in the planning and approval process and has been made possible because of an historic decision by the club to buy a 22.2ha Artist impression of the project

CEO Morgan Stewart

parcel of land to initially be used a sports club and playing fields. Workers chief executive Morgan Stewart said in a media interview it was a “great legacy vision” and proved to be a “pure land bank”. “We talk about legacy and wanting people to look back and say: ‘That was an incredible -such a good play,” he said. And developing some of that land into the seniors’ living project is the next big step for the club which is now in its eighth

decade after being formed in 1955 at a meeting convened on one hot January day. The club been a massive success story, expanding into three clubs with 55,000 members and turning over $45M annually. The clubs are Workers Blacktown, Workers Sports and Workers Hubertus which is a country club situated at Luddenham, close to the Western Sydney International Airport. Mr Stewart said the new project was a “win-win” concept because it would address the needs of the large proportion of Blacktown and the club’s aging population. He said it would also diversify the club’s revenue, 75% of which is currently produced by gaming. Strong revenue position “It is a very strong revenue positive,” he said. “The money we generate is reinvested back into services and products for our members. “This is an extension of our income

diversification.” Parkside will operate on a licence model, where residents will purchase the right to live in a unit . Workers Lifestyle Group will retain the freehold. “Parkside meets a real need in Western Sydney for a high-quality retirement, self-contained, secure facility right next door to our Workers Sports facilities.” The exciting project has positive repercussions for the senior residents of the region, especially aging club members.

“We expect many Parkside residents will be our own club members,” Mr Stewart said. “We’ve been talking with the about this project for years and the common response we get is: ‘when can I buy a unit?’” Planning approval is in place, finance is secured and the club is now ready to proceed with project to be completed in several stages during the next five years. Visit www.parksidelifestyle.com.au

Artist impression of the project

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Our favourite charities in two years of COVID: 10

POWERHOUSE Parramatta CEO Lisa Havilah is more interested in the flood of excitement over the controversial $920M project than any flood-waters that may lap at its riverside approach. After the recent devastating rains that saw Parramatta River break its banks between the ferry wharf and the site of the museum, Ms Havilah is adamant that the building and its exhibits will not be affected.

LINES

FULL STORY PAGE 10

Here’s how business traditions will change

RETAIL BOUNCES BACK IT HE ecommerce craze shows no signs of abating with a new generation of young entrepreneurs

their risk of viral infections. There will be some blurring between what we wear to bed or lounge around in at

Now retailers have revealed the solutions and support measures needed for the industry bounce back this year and beyond. FULL STORY PAGE 5

fast-growing company behind brands The Oodie, Calming Blankets and Pupnaps. More page 20.

Westmead Hospital’s new clinical tower oepns: 2

New suburb named Bradeld

Govy ofcially names high tech city at Aerotropolis: 6

TALE OF TWO POOLS SAS CHALLENGE A Parramatta Olympian THIS EDITION

INSIDE

Special tribute to local business winners

AUTO: SsangYong's mid-life update: 30 BUSINESS: Retailers reveal solutions: 34 TRENDS: Is love passing you by?: 36

home de and what we wear out. The forecasts come from si in Davie Fogarty, Founder and CEO of Davie Group, the

World class health care

Minister pushing for more women on Parramatta Council: 3

BEST GIFT SINCE THE OPERA HOUSE

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BLURRED

traditional jobs for selling everythingon ’TS noswapping secret times have been the toughest from pet food to high end clothing online. They record for Western Sydney’s ‘bricks and mortar’ are part of the revolution which has seen a large proretail but this has from a proud portionindustry, of Aussies continue to sector earn a living home, relocate of cities and takefrom precautions to reduceof times. history of out bouncing back the hardest

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ISSUE 9 | April 2021

Family business in COVID

How many leveraged patience capital during COVID: 12

How hope really works

Feature on the Salvation Army Red Shield Appeal: 15

SALOVS: How hope really happens: 19

FTER a few hot summers rather than refurbish it. After a bit of for swimmers who a scuffle between Parramatta Council loved Parramatta and and the NSW Government on who Wentworthville pools and suffered would pay for its replacement, an during their closures, relief is on the agreement was reached on funding way. Just a day apart, the refurbished for the state-of-the-art aquatic Wentworthville pool opened and centre. And in Wentworthville, a the first sod was turned on Olympian the concerted community campaign and ARRAMATTA’S four-time Melissa Wu has well and truly dived in the deep end as aParramatta contestant onAquatic the blockbuster SAS Show on Channelsaved 7 andthe 7plus. spectacular theAustralia Cumberland Council, And the Olympic diver won’t diminutive stand in her way While as she Centre. Both communities havebe letting her beloved poolsize with an upgrade. takeswithout on a hot field of sporting andthe celebrity contestants the top rating After been a pool since 2017, Parramattainresidents waitprogram. two years all, she won four Commonwealth Games goldfor medals wasthey full ofare determination Parramatta Memorial Pool demolished theirand pool, welcome toin an peek of the 2022 season of SASdive Australia, which started on February 21 on toall-new makesneak way for Bankwest Stadium to Wenty. Channel 7 and 7plus. More page 6. and the previous Holroyd Council FULL STORY PAGE 6 wanting to close the tired Wenty pool

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Blacktown FC is B ready to go: 31

How Afghan women typify our diversity: 18

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Young people turning their lives around at BYSA.

Youth Needs Our Support

VITAL youth service in Blacktown is set to close after missing out on important State Government funding. The Blacktown Youth Support Association’s Youth HQ program helps young people at risk - those who have

been in trouble with the law or those who may be headed that way. But the service was told at the end of last year by the Department of Communities and Justice that they had missed out on funding, in favour of more “targeted” youth

programs. A letter from the Minister for Families and Communities Gareth Ward suggested that the BYSA seeks funding from other government departments such as education and sport. FULL STORY 10

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WESTERN SYDNEY BUSINESS ACCESS August 2022

AUTO

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Electric light hatch from Hyundai to set new affordability benchmark for EVs PETER BARNWELL

YUNDAI has this week confirmed it will produce an “affordable EV for Europe” possibly based on the i10 light hatch. Automotive News Europe (ANE) nailed the story in Prague on Tuesday reporting that Hyundai plans to launch a fully electric, entry-level car in Europe. Though no details are confirmed, a tiddler-size Hyundai EV may be based on the existing i10 to cut costs utilising components from the Ioniq electric model that is still (only just) available through dealers at $54,600 plus on-road costs. If it was to come to Australia, indicative pricing on an i10 based EV would place it at around $30,000 making it, in today’s market, by far the cheapest EV available. A Hyundai Australia spokesman said the importer has “no comment to make” regarding the Prague revelation. Hyundai’s smallest offering in Australia at the moment is the i20 N hot hatch priced at $32,990 plus on-road costs; but it is a size up on the i10 (pictured) which has been available in European and Asian markets in the current generation for a couple of years. According to ANE, the South Korean carmaker is developing an affordable, pure EV for Europe that could succeed the petrol-powered i10 but it will take some time to develop a production-ready version. Speculation relating to what would power such a vehicle centres around Hyundai’s Ioniq Electric, which is currently being phased out, but components from which could be re-purposed in an EV minicar to keep costs down. That would mean a 100kW/295Nm single electric traction motor driving the front wheels and sourcing power from a 38kWh lithium-ion battery that is rechargeable in as little as 54 minutes using a 100kW charger. In the 1540kg Ioniq Electric, a claimed range of 311km is possible; though that would be greater in a smaller, lighter vehicle such as an i10 EV.

Hyundai Motor Europe’s marketing chief, Andreas-Christoph Hofmann said of the forthcoming EV minicar: “Automakers in Europe are developing affordable small electric cars as lawmakers tighten emissions regulations and consumer increasingly switch to EVs.” Working on a family EV Volkswagen Group is said to be working on a family of small EVs for its VW, Skoda and Cupra brands with a target starting price of €20,000 ($A29,600). According to ANE, Mr Hofmann said Hyundai’s small EV would have similar pricing. “Everybody in the industry knows the target of this kind of vehicle is 20,000 euros,” he told the Automotive News Europe Congress in Prague.

WESTERN SYDNEY BUSINESS ACCESS August 2022

Mr Hofmann said city cars are tough to sell profitably because of their low pricing and due to the technical problems in electrifying small vehicles. Hyundai will launch 11 more full electric vehicles in Europe by 2030, Mr Hofmann said. The brand currently sells the Ioniq 5 compact crossover joined this month, by the Ioniq 6 sedan. “(The) Ioniq 6 will arrive in Europe before year end, but sales in most EU markets will start in early 2023,” said Mr Hofmann. “EVs accounted for 16 per cent of total sales of the Hyundai brand in the first half (of the year).” In his speech, Mr Hofmann spoke of the future Ioniq 7 large SUV which he confirmed for Europe but clarified the statement saying it is mainly a vehicle

conceived for the US market where larger vehicles are more popular. ANE says the success of its current electric range is helping Hyundai to increase sales and market share in Europe in the first half of 2022. “Hyundai brand’s sales in the EU, EFTA and UK markets rose 8.2 per cent year-on-year through to June in a total market down 14 per cent. The brand’s market share increased to 4.7 per cent from 3.7 per cent, according to data from industry association ACEA,” it reported. Notwithstanding global supply and transport problems, Hyundai aims to continue to increase its vehicle sales in Europe this year compared to last year and boost its market share. “We are confident about the second half (of the year)” Mr Hofmann told ANE.

FILMS

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BULLET TRAIN - 4 Stars

DIRECTED by David Leitch, the modern master of the action movie, Bullet Train doesn’t disappoint.

t’s full of inventive action, couched in a series of intriguing scenarios thrown up by the setting and the multinational cast of assassins. Whether it’s samurai swords slicing through train seats, briefcases being used as weapons, explosive handguns, throwing knives or hyperdemic needles, the fights always seem fresh and inventive. If the choreography doesn’t quite match Leitch’s previous work on John Wick or The Matrix, perhaps that’s too be forgiven - it’s less about realism here, and more about how ridiculous the movie can go. The film does feel a tad long, although it never truly drags; the abundance of non-stop action sees to that. Oddly enough, the length is felt at the start, where the character introductions, muddled amongst a sea of early action set pieces, feel jumpy and ill-atease. Once the film settles into itself and we’re aware of the pieces at play, as well as the edges of the board, it becomes a much more manageable beast. Indeed, as much as it is long (clocking in at over two hours), it never loses your interest. Brad Pitt is a wonder in the lead role, delivering a performance as the emotionally reformed, fresh out of therapy Ladybug that is charming, hilarious and endearing. He’s matched by a pair of incredible

performances in Taylor-Johnson and Tyree-Henry, who are true joys to watch on screen together in this film. There are a couple of misfired characters who fail to stick, and only one of the three surprise cameos lands, but for the most part this is a funny, engaging piece

that is acted superbly and anchored by a true talent. Ultimately, Bullet Train is the sort of fun summer action flick that feels fresh, will make you smile, wince and belly laugh in equal measure, and will have you fondly remembering moments for days

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to come. Is it worth the price of a ticket? Undoubtedly. Reviews by Jacob Richardson Creative Director | Film Focus www.filmfocusau.com

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WESTERN SYDNEY BUSINESS ACCESS August 2022

MENTAL HEALTH

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Want to change your mind?

You need to change your habits MINDSET | MARCUS WHEAN

SYCHOLOGY is basically the science of everything relating to human mental processes and behaviours. As a psychologist and coach, I apply this every day to helping clients. People of all ages and backgrounds present with their own unique issues and stories. Whilst we have unique individual differences there are certain factors we share in how and why we think and behave the way we do. When we experience challenges and stresses it is often because of how we think or are thinking. The mind itself not a thing as such; and is an abstract concept to define. We all get what we mean by mind but defining what it is exactly is, for me, not straightforward. For simplicity’s sake let’s describe mind as the experiencing of life and ourselves by way of senses, perceptions, thoughts and emotions. It is this interaction that is both or mind and our experience of mind and therefore ourselves and our life. It is important to understand however, that whilst the mind ‘causes’ our life experience; it is the ‘effect’ of our life experiences, actions and habits. It is the way we interpret and make sense and meaning of all that has happened and anticipating the future as to what may yet happen. To change our minds though is not at all easy as you may relate. To just say “think differently”, or “just think positively” is, in reality, an unrealistic proposition. We can think in such a way to be intentional but just changing our thoughts on a whim is not easy and any changes are often not sustained. Why? To change our thinking, thoughts and mindset we must change our behaviours and challenge our daily habits. Thinking the same old way, we always have is a habit itself. We cannot change the habits of thinking unless we change the habits of daily behaviours and actions. Our mindset and thinking habits have

been reinforced by correlating actions and behaviours. We must redefine, rethink our intentions and daily habits more so than just our thoughts themselves if we are to truly change our minds and life experience; and in turn increase mental health and wellness and quality of life. We are what we think, yes; only because the way we think is maintained because of what we do. It’s a vicious cycle It is hard to change our habits and therefore thinking because the old thinking habits, particularly if they’re negative, are going to keep us avoiding acting – which is why people fail to achieve goals. It’s a vicious cycle. What to do: We must think about how we want to be! What we want to do! How we want to live our life! This must be based on what we value and is truly important to us. Not what we wish we were; and not because it seems life what everyone else wants.

Define this based on your core values and what is important to you! Set long term goals and smaller sub-goals and plans to achieve these goals. The daily plans and steps form the basis for new habits. These new habits become ‘evidence’ for new thinking because they become an actual lived emotional experience and not just some ideal of how you’d like to be. For instance, if you want to be healthier and more active. You can’t just think about being like that. You must think about your plans then make them and DO THEM. When you take action aligned with that thought you then ‘become’ a healthier and more active person as per that example. This behaviour aligned with action is the new reality, effects changes in mind and this becomes the new you. This now becomes a new way of thinking about yourself. It’s not in the future and it’s not a fantasy. You have literally changed your mind by changing your habits. You then have

a sustained new self-concept and way to think about yourself. If there’s one quick takeaway, I’d say keep it simple to start. But most importantly even if you start small, start with yourself. Start a new, small habit that is all for you; around self-care and taking the time to put yourself first. Mine is 15-20 minutes of meditation, contemplation and setting daily intentions. I do this because I value myself. When you do something even small for yourself that you value – you are by implication valuing yourself and will experience self-value and in turn change your mind and experiencing of yourself that you value and appreciate yourself. This is a healthy mindset and therefore a healthier and happier, you! Marcus Whelan is a Registered Psychologist and Mental Fitness Coachwith 10+ years’ experience in private practice. He holds undergraduate and postgraduate degrees in psychology and education. Visit: www.marcuswhelanpsychology.com.au

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WESTERN SYDNEY BUSINESS ACCESS August 2022

LEGAL

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Applying learnings to minimise crisis

How COVID has turned our gaze online communication platforms. If employees are required to be present on premises, it is important to have safety measures in place such as regular cleaning and social distancing practices and even the implementation of rapid antigen testing.

KERRI THEODORIS

E all know that COVID has turned our gaze onto our resilience, response, recovery and reinvention, in a climate of economic, social and financial instability. We also understand that there are significant risks caused to organisations, large and small, when there is a disruption to usual operational practices that affect finances as well as the health and wellbeing of their employees. For some the impacts have been disastrous, in contrast to the fruitful opportunities that have arisen for others while others have held steady steering their business for survival. One lesson that we should all learn is that preparation for these risks and risk management strategies are implemented and form part of the organisation’s contingency business plan.

detecting fraud at any time, regardless of any COVID restrictions. Implement regular meetings with team members as fraud is ever changing and so too is the plan to combat fraudulent activity. Make sure your debt recovery processes are revised and robust.

Operational risks To combat supply chain issues, it is paramount to maintain ongoing relationships with several local suppliers, if possible, to ensure continued provision of goods and services required to operate the business. A contract is a perfect way to start. To avoid fraud, have controls in place

Technological risks Cyber-attack, through the use of devices and software by employees is the biggest risk factor. Ensure that both devices and software are safeguarded to protect sensitive information, both when working on premises or remotely. Common methods are multi-factor authentication, security system and

device protections that are in line with global security standards and are monitored, reported and continually updated. Train your staff to be alert. Human risks The safety and wellbeing of employees is paramount and their absence has significant impacts on operation capabilities. A COVID safety plan, specific to the operational needs of your organisation, should protect staff whether on premises or remote or both. Where employees are working from home, ensure that mental health risks are addressed through implementing active engagement amongst employees through

Forward planning We have learnt that our working environment, during a crisis. is ever changing with many unknowns and much unpredictability. Therefore, it is important to continually try to predict what may happen and have the appropriate Contingency Business Plan in place, along with asset protection policies, procedures and contracts, to ensure that your business is not only prepared but has safeguards. The best business is one that continues to operate during a crisis and survives. Call us for a chat if you require assistance in developing your business contingency plan to manage your supply chain, ensure your digital assets are protected or your Employment Agreements need an update – 0288583211. Kerrie Theodoridis is a Solicitor under the supervision of Katherine Hawes, the Principal Solicitor of Digital Age Lawyers.

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