Western Sydney Business Access April 2019 by Access News Australia (ANA)

WESTERN SYDNEY BUSINESS

APRIL 2019 • ISSUE 96

BUSINESS | COMMUNITY | LIFESTYLE

Automation Coming to a job near you! PAGE 3

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E LEC TION WR AP PAGE 6

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50-degree Celsius days not far off West more vulnerable to heat waves  RED DWYER ESTERN Sydney is vulnerable to more record-breaking heatwaves and days of 50-degree temperatures Celsius are “not far off”. That’s air temperature: Surface temperatures have reached 100 degrees in school playgrounds. New residential development particularly in the north west and south west – two of the key growth areas in Sydney – where the push to bulldoze large swathes of green space and shady trees is most evident. Replacing grass with heat-absorbing hard surfaces, such as, dark-coloured roads and roofs, which absorb, hold, and re-radiate heat, trigger temperature rises. Traffic, industry, and heat generated by electricity usage are contributors. Factor in the existing climate, geographic location and sustained population growth

– the NSW government says an additional 184,500 homes will be needed in Western Parkland City, alone, by 2036 – and the outlook is dire. “The frequency of extreme heat days is on an upward trend,” Dr Tom Measham, a senior

human geographer, with the CSIRO, said recently “We are headed for a future that is definitely warming and we have to prepare for that,” said Dr Sebastian Pfautsch, a Western Sydney University senior research fellow.

“It is not far off that we’re going to see 50-degree Celsius days in Western Sydney.” WSU’s Cool School study has registered surface temperatures of 100 degrees in playgrounds. Analysis of temperature records over the last 40 years show that Western Sydney has seen a rise in annual temperatures above those experienced in coastal parts of Sydney, according to “Turn down the heat”, published by the Western Sydney Regional Organisations of Councils (WSROC). “OEH (Office of Environment and Heritage) predicts the conversion of forests and grasslands … to new urban development may double the projected temperature increases from climate change in the near future,” the document said. An OEH study warned that Western Sydney would face an additional 5-10 extremely hot days in the near future, rising to up to 20 additional hot days per year by 2070. On the economic front, the exact cost remains unknown, according to the document. The document lays out a five-year framework to support a greener, cooler, more liveable and resilient future for Western Sydney.

Council and Eels sign new MOU ITY of Parramatta Council has renewed its partnership with the Parramatta Eels by signing a Memorandum of Understanding (MOU) with the rugby league team during the Blue & Gold Army Festival at Prince Alfred Park.

Council has had a longstanding partnership with the Eels, since signing its inaugural MOU with the club in 2014. The MOU, which has been renewed for three years (March 2019-March 2022), is expected to deliver valuable social, community and economic benefits to the City. "With the new Bankwest Stadium about to open and Eels fans set to converge on the City, this is an incredible opportunity for local businesses to invite thousands of customers through their doors - both before and after games," City of Porromatta Lord Mayor Cr

Andrew Wilson said. The MOU was signed on stage at the fan event by Cr Wilson, City of Parramatta Acting CEO Sue Coleman, and Parramatta Eels CEO Bernie Gurr. The Eels have been an imporBernie Gurr tant port of Parramatta's cultural fabric since the club was founded back in 1947, and have been instrumental in promoting the benefits of sport and a healthy lifestyle through a wide range of community-based programs.

Cover image depicts a futuristic work situation where tasks are automated.

Andrew Wilson

This partnership will enable Council and the Eels to collaborate on events, social media campaigns, and other opportunities to help position Parramatta as a destination to visit before and after games.

SYDNEY WRITERS FESTIVAL

THREE MINSITERS FOR WEST

PLANNING BIG VENTURES

Top authors come to Penrith

Jobs and education the focus

Unique café concept heads West

Family Business: Page 33

APRIL 2019 Western Sydney Business Access (WSBA) ACCESS NEWS AUSTRALIA PTY LTD ABN 39 600 436 799 Publisher/editor: Michael Walls M: 0407 783 413. E: michael@wsba.com.au Journalists: Red Dwyer, Iliana Stillitano, Terry Collins. Photographer: Sebastian Giunta Associate Editor: Dallas Sherringham Account Managers: Julie Jackson: 0447 291 780; Graham Maughan: 0431 557 791 Contributors: David Pring, Geoff Lee MP, Binh Rey. Printer: Spotpress Design: Design2Pro, PSD Brand Design. Website: www.wsba.com.au General enquiries: info@wsba.com.au Phone: 02 4572 2336 Fax: 02 4572 2340

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POWER OF SOCIAL CAPITAL

SOCIAL MEDIA EXPERTISE

Leveraging networking power

Changing trends in success

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Celebrating 19 Years

The Ultimate Fine Dining Experience Biviano’s, where fine dining has no limits Biviano’s Italian and Seafood restaurant in Dural is the fine dining jewel of The Hills and surrounds. Celebrating 19 years in 2019, Biviano’s continues to exceed expectations with landscaped gardens, private parking, beautiful scenery and surrounds, private dining facilities and an impeccably designed building and interiors. Dining at Biviano’s is an indulgence of the senses. Guests are treated to dishes that are planned and prepared with meticulous care and passion. Biviano’s offers an intimate and contemporary atmosphere with precise and welcoming service, ensuring every customer has a grand and memorable experience where hospitality is at the center. Biviano’s is located 44 minutes (M2) , from Sydney CBD and 15 minutes from Castle Hill. Taking pride in offering the ultimate dining experience, Biviano’s 2013 relocation signaled the beginning of a new era in a bespoke venue with polished service, elegant tableware and a celebration of food melding the classic with the contemporary.

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Regional Round-Up

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by RED DWYER

Saigon Place sale A VIETNAMESE investor paid $8.7M at auction for a retail property, at 304-308 Chapel Road, Bankstown. It sits in Bankstown’s retail strip known locally as “Saigon Place”.

Council appointment CAMDEN Council has appointed David Waudby as Economic Development Officer. Previously, he worked as the CEO of the South West Sydney Business Enterprise Centre for eight years, and more recently in small business and as a business advisor with the Business

CENTRAL WEST Lidcombe Centre purchased A SYDNEY-based investor has purchased the Lidcombe Centre, on Parramatta Road, for $145M from a wholesale fund managed by Vicinity Centres. The 33,000-square-metre shopping centre is anchored by a Kmart, as well as Woolworths and Aldi supermarkets, together with 10 mini-majors stores along with 59 specialty retailers and kiosks.

$8.9M rooftop solar for Sydney Markets

Approval for two towers

SYDNEY Markets has invested $8.9M in Australia’s largest private sector rooftop solar system on a single site. The expansive system is made up of 8594 solar panels. The solar system provides approximately one per cent of Sydney Markets’ annual site power consumption. It is equivalent to powering 730 households each year.

SYDNEY Central City Planning Panel has approved two 50-storey combined buildings to be known as towers 5 and 8, as part of the $2.7B makeover of Parramatta Square project

NORTH WEST Panels installed COCA-Cola Amatil has installed 4900 solar panels on its warehouse in Russell Street, Eastern Creek, to generate electricity to power 420 houses a year. It is part of the company’s plans to install 10,000 panels across three sites in Australia to cut its power coats by up to $1.3 million annually.

Logistics facility VISA Global Logistics has opened a state-of-the-art intermodal airfreight facility, at Erskine Park. The facility will have a yearly capacity of over 100,000 containers and has warehouse space for up to 6000 pallets.

$100M excellence centre BLACKTOWN Council has approved the preparation of a business case for a $100M International Centre for Training Excellence,

with the Blacktown International Sportspark, at Rooty Hill.

SOUTH WEST

Hotel proposed CONSTRUCTION of a part-7 and part-8 storey, 39-suite hotel, over two levels of underground parking, is proposed at 5 Victoria Road, Parramatta.

Inglis Saleyards sold

Warehouse leased

WILLIAM Inglis & Son has sold the 2-hactare Camden Saleyards for “a very goof offer” from an unknown buyer. The site no longer served the company’s future business direction.

DIRECT Shoe Warehouse has leased a 120-square-metre site, at Gateway Business Park, Silverwater, at $3000 a square metre net, from Ringmer Pacific for five years.

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Flagship initiative to boost beverage industry

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Sydney Writers Festival comes to Penrith

Author Steven Carroll.

YDNEY Writers Festival is once again heading west for Penrith Library's premium author event of the year! With multi-award-winning author Steven Carroll in conversation with Linda Funnell, literary critic, copywriter, editor and publisher, this is a unique opportunity for Penrith’s bookworms to get up close and personal with these literary legends. Steven Carroll is a critically acclaimed novelist, who has been awarded the Miles Franklin Award, international awards, and the Prime Minister’s Literary Award. In this event he will discuss ‘The Year of the Beast’, the final book in his ‘Glenroy’ series. Set in Melbourne in 1917, the novel tells the story of a woman, an unborn child, and the choice to give her child up for adoption as the Church insists, or to keep her child and face an uncertain future.

 RED DWYER FLAGSHIP initiative to boost Western Sydney’s standing as a significant and influential food and beverage industry in NSW is underway. The initiative is the potential agribusiness surrounding Western Sydney airport – the opportunity to cater to the growing demand for fresh food and vegetables overseas. The airport is one of the emerging innovation clusters and government infrastructure investments in Western Sydney providing opportunities to grow the industry, said Niall Blair, Minister for Primary Industries. The industry currently exports $2.5 billion of food and grocery manufacturing products a year and sells a further $5.7 billion to interstate and domestic regional markets – international exports grew by 10.3 per cent between 2016 and 2017. Niall Blair is optimistic that NSW is well placed to meet a burgeoning global appetite for premium produce. “NSW has a great story to tell across every part of the food and beverage value chain, as our international reputation as a ‘clean and green’ supplier attests,” he said in the NSW Food and Beverage Manufacturing Industry Development Strategy 2019. The document noted NSW is home to an established, innovative and high-quality food and beverage manufacturing industry consisting of around 3600 businesses which produce almost one fifth of the Australian sector’s exports. The strategy aims to lay the foundations for the industry to remain a source of economic strength and innovation in the region and across NSW. “NSW food and beverage manufacturers will need to improve food security and sustainability, enhance production and add value, better connect with the global marketplace, and meet the needs of the future consumer,” the strategy said. A “flagship” initiative to undertake a feasibility study to establish a world-class agribusiness precinct to leverage the Western Sydney Airport/Aerotropolis, providing better access to domestic and international markets, is now being prepared.by the Department of Primary Industry. The precinct has the potential to host advanced food and beverage manufacturing with transport and handling facilities linking to the airport and other distribution networks. Another initiative is to work with regional airports to explore connectivity with the agribusiness precinct in the aerotropolis, and also to establish the potential to create similar “agriprecincts” in NSW. Around 40 per cent of NSW food processing businesses are located in regional areas.

With the background of The Great War raging, and the landscape of a city weighed down by social tension, ‘The Year of the Beast’ is a rhythmic, insistent and pulsing novel that can’t be put down. Linda Funnell, who has long been a fixture in the Australian publishing and editing industry, brings with her a wealth of insight and illuminates the conversation with the wisdom that has come with her intimate knowledge of the Australian literary landscape. Steven will be available for book signings after the event and Dymocks will be on hand for those who wish to purchase his latest volume. Penrith City Library will host the event on Thursday 2 May from 6:30 – 7.30pm, tickets are $5 and available at https://penrithcity.nsw. gov.au/library.

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News - Politics

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Premier Gladys Berijiklian and Paramatta MP Geoff Lee.

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Proud dad: MP Geoff Lee, right, with his dad William Lee just after learning he is a MInister.

Three Ministers a force for the West  DI BARTOK ESTERN Sydney has scored a third NSW government minister following the March election, with Parramatta MP Geoff Lee announced as Skills and Tertiary Training Minister, his first portfolio. He joins Penrith MP Stuart Ayres and Baulkham Hills MP David Elliott in portfolios set to have a strong impact on the Western Sydney business community. Perhaps Ayres will be the one most influenced by the powerhouse West, as Minister for Jobs, Investment and Tourism Minister and Minister for Western Sydney. Ayres, who narrowly retained his seat of Penrith, was previously Minister for Sport,

Stadiums and Westconnex, controversial areas that saw much community backlash. Ultimately, Labor’s strong anti-stadiums campaign did not win them government, though it has contributed to a swing of about 4 per cent against the Berejiklian government.

Stadium campaign Ayres has always had a strong relationship with the Western Sydney business community and will no doubt be focussed more on the needs of employers and workers in this region and all over the state. Geoff Lee could not be better suited in his new role, given his strong academic background. As well as managing a large plant nursery, Lee has been a TAFE teacher and Western Sydney University lecturer in business. He

has a doctorate in business administration and his last job before entering politics was Associate Dean (Engagement) at UWS. Education always been important in the Lee family, with his father William a former TAFE teacher and his mother Nancy a former schoolteacher. He has been Parramatta MP since 2011, when he wrested the seat from Labor. When Access spoke to Lee just hours after his new appointment was announced, he was excited about the challenges ahead. He is a firm believer in TAFE complementing higher education in choices for school-leavers as well as older people wanting to upskill or change trades. “Not everyone can go to university, or even wants to,” he said. In recent years, the Coalition government

sliced through TAFE, leading to an outcry among staff and students.

Staff outcry But Lee said that made TAFE stronger as it cast off “courses that could be done in community colleges” and with a stronger emphasis on trades and other courses the led to employment. “TAFE cannot be all things to all people and has to be linked to taking care of our skills shortage,” he told Access. The third minister in the West is Baulkham Hills MP David Elliott who moves from Counter Terrorism and Corrections to Police and Emergency Services. The three are set to be a mighty force in the West - keeping the peace and aiming to provide or encourage people of all ages with education and jobs.

No real surprises for West

HILE there were no real surprises in the NSW election results in Western Sydney, all sitting government MPs had some swings against them. But, despite a few key issues that had riled the Parramatta electorate - such as threat to heritage, the unpopular relocation of the Powerhouse Museum and closure of the pool - MP since 2011 Geoff Lee had a mere 1.7 per cent swing away from him, below the State-wide antiCoalition swing of about 4 per cent. Mr Lee still holds the seat by 11.9 per cent. Local issues such as over-development and road congestion seems to have harmed David Elliott, Liberal MP in Baulkham Hills more, with a 3.1 per cent swing from him in the conservative seat. Nevertheless, Baulkham Hills remains the second safest Liberal seat in the West with a 18.7 per cent margin. Safest government seat in the region is Castle Hill, despite a 4.4 per cent swing to Labor. Ray Williams, Castle Hill MP since 2015 (he was previously MP for Hawkesbury) now has a 25 per cent margin. Greatest government backlash was shown against Penrith MP Stuart Ayres, where there was a 4.8 per cent to Labor. Ayres now holds the seat with a tight 1.4 per cent margin. It was a narrow escape for the former “Minister for Stadiums and WestConnex” who was expected to lose the seat he has held since 2010

when he grabbed it from Labor with an astounding 25.7 per cent swing. The latest result means the seat is no longer safe Liberal. It is the least safe Liberal seat in the West. In Seven Hills, the Liberal MP Mark Taylor retained his seat despite a 2.2 per cent swing to Labor. He now holds the seat by 6.2 per cent. In Hawkesbury, new Liberal candidate, Robyn Preston retained the status quo in the seat previously held by Dominic Perrottet, who transferred to the seat of Epping. The Liberals hold Hawkesbury by 17.8 per cent, making it the third safest government seat in the West. Labor still rules much of the West, with Julia Finn retaining the seat of Granville, which she won from the Liberal MP Tony Issa in 2015. Despite a full-on campaign for Mr Issa to grab back the seat, there was a swing of 5.4 per cent to Ms Finn. She now enjoys a 7.5 per cent margin. The only significant swing from Labor was in Liverpool where long-term MP Paul Lynch had a 4.7 per cent swing against him. Labor’s margin is still a healthy 16.2 per cent. Another significant seat is Auburn, where former Labor leader Luke Foley was MP for three years. Former Member of the Legislative Council, Ms Voltz retained the seat for Labor comfortably with a 3 per cent swing. Labor now has a 8.9 per cent margin. Sourced from www.abc.net.au/elections/nsw/2019

David Borger being interviewed by the media.

Lack of funding angers Chamber ESTERN Sydney Business Chamber Executive Director David Borger said he was disappointed there was no funding included in the Federal Budget for Sydney Metro West. “Either the Commonwealth Government has neglected Western Sydney or it is holding it for a funding announcement for its election campaign. “While the Federal Coalition has quadrupled its Urban Congestion Fund for roads, it has little focus on urban congestion for rail,” Mr Borger said. “It appears the Federal Coalition defines urban congestion as road bottle necks in marginal seats, and not sardine-packed trains

running between Sydney and Parramatta. “Federal Labor has put $3B on the table for this project and we urge the Federal Coalition to commit to Sydney Metro West–the most important public transport infrastructure project in the country,” he said. “Metro West will relieve overcrowding on the T1 Western Line and will allow workers to access jobs in both the Parramatta and Sydney CBDs and Sydney Olympic Park and needs to be constructed as soon as possible. “The whole community between Sydney and Parramatta say Metro West needed to be done yesterday and we have nothing in this budget, it is disappointing,” Mr Borger said.

WESTERN SYDNEY BUSINESS ACCESS APRIL 2019

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Automation threatens 50% of of jobs  DALLAS SHERRINGHAM HE jobs of one in two Western Sydney workers is in jeopardy from automation a new report claims. The study featured in Urban Developer says up to 46% of jobs are at risk as automation technologies look set to disrupt workforces across the country, spiking unemployment and potentially boosting the economy. The report from international management consultants McKinsey has warned that up to 14% of the global workforce and potentially half of current work activities in Australia could be automated by 2030, streamlining industries and displacing workers. “We estimate that 3.5 million to 6.5 million full-time equivalent positions could be affected, with 1.8 million to 5.0 million workers needing to change professions,” the report says. McKinsey has described the impact of automation and digital disruption technologies as “the next wave of the industrial revolution” helping Australia transition further into a service-based economy.

The report also featured the workforce landscape with workers of the future expected to spend over 60% more time using technical skills and over 40% more time using social and emotional skills. "Without retraining for vulnerable workers, especially administrative and manual workers and those in vulnerable regions, income inequality could widen by up to 30%." Demand would increase for workers in unpredictable and interactive roles including nursing, care giving and sales, but will fall for workers including radiologists, mechanics and legal research assistants.

Economic growth Australia, which has experienced three decades of uninterrupted economic growth, will now need to explore the potential of automation in order to boost productivity to rekindle sustainable economic growth. The results have been the envy of the world, prompting The Economist magazine to proclaim Australia the world’s “most successful rich economy” in 2018.

The nation currently boasts the highest median income and wealth in the G20, the highest human development levels, and is home to three of the world’s 10 most livable cities. McKinsey estimates the scale-up of automation across the economy will be disruptive, “just as other technology adoptions have been disruptive in the past”, helping to drive a renaissance in productivity, income and economic growth. “If seized, this opportunity could add $1.1 trillion to $4 trillion to the economy over the next 15 years, providing every Australian with $4,000 to $11,000 in additional income per year by 2030.” “Achieving these benefits depends on ensuring displaced workers can get new jobs.” Google’s 2017 report, The Automation Advantage, noted that automation could add $2.2 trillion to the Australian economy over 15 years by raising productivity and creating jobs that are safer and more satisfying, as long as there is a strong policy framework to protect vulnerable workers.

Penrith's CBD parking is going high tech ARKING is set to become more efficient for residents, shoppers and visitors with a new high-tech parking management system ready to roll out across the Penrith City Centre. The parking management system includes the use of state-of-the-art in-ground parking sensors, which were installed in many Council

owned on and off-street parking areas from Monday 1 April. The parking sensors will detect how parking spaces are used including turnover and frequency of cars. This will provide valuable and reliable data to help Council better understand parking usage and supply across the City Centre.

Penrith Mayor Ross Fowler OAM said the data collected from the parking sensors will be used to inform future parking strategies and make improvements across the City. Chief Executive Officer of Penrith’s CBD Corporation Gai Hawthorn says local businesses and retailers will benefit from this new parking system.

Installation of parking sensors will take place between 5am – 7am on weekdays to minimise any inconvenience for the community. Parking areas will remain open during this time. For more information about the parking sensors and location of parking sensors please visit penrith.city/parking

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Could a 4-day working week happen?  DALLAS SHERRINGHAM OING to a four-day working week could be a big benefit to many Western Sydney businesses according to recent research. Studies in New Zealand and Britain showed workers in trials had averaged 20% more productivity in four days than the traditional five. According a report on the ABC, when New Zealand financial services company Perpetual Guardian began a trial of a four-day working week early last year, many employers and policymakers watched with interest. Under the eight-week trial, Perpetual Guardian switched its 240 staff from a five-day to a four-day week and maintained their pay. The results were promising enough that in November last year management gave staff

which meant there was no drop in the total amount of work done. It also found that - compared to a staff survey in 2017 - employees felt less • Stress levels: Down from 45% to 38%. stressed and more simulated, empow• Work-life balance: Up from 54% to 78%. ered and committed. • Leadership: Up from 64% to 82%. “Employees spoke of the need to • Commitment: Up from 68% to 88%. ‘have each other’s backs’ in order to • Stimulation: Up from 66% to 84%. make the new policy work,” University • Empowerment: Up from 68% to 86%. of Auckland’s Dr Helen Delaney said. “Many employees also spoke of increased levels of intellectual stimulation and creativity the choice to opt into the policy and work 30 during the trial. hours instead of 37.5. “A number of employees said the trial had It was a popular move amongst many staff, helped increase their confidence and help as you can readily understand. them have more say over how they worked. The experiment was monitored by the “Some felt more confident about making University of Auckland and Auckland Univerdecisions and being proactive - a sentiment sity of Technology. echoed by management.” Their research found productivity Could it work in Western Sydney? Many increased in the four days worked by 20%,

Staff wellbeing and satisfaction pre-trial and post-trial showed:

of us are currently working long hours and many want to work fewer. Australia ranks ninth among developed countries in the world for its share of longhour workers - people who usually work more than 50 hours each week. A national survey found 26% of all employed persons would prefer to work fewer hours, while 16% would prefer to work more. The idea is catching on. The NZ company says it has received 350 requests from 28 countries, including Australia, for its how-toguide for making the switch to shorter hours. The UK’s Wellcome Trust, the world’s second-largest research donor, has announced it is considering a trial that will see all 800 head office staff moving to a four-day week. Access would love to hear your comments on the idea, whether you are a business owner or an employee.

IWD celebrations at Aveo N inspiring International Women’s Day breakfast was hosted recently by Aveo Bella Vista and Rotary Norwest Sunrise to celebrate women in leader-

ship. The Hills region is home to some of the most dynamic and impressive women, strong and innovative leaders who make a real difference, and the breakfast was full of celebrations, inspiring words and moments. Community, members and friends enjoyed a scrumptious breakfast and a trio of inspiring women speakers who shared powerful messages about helping others but also believing in yourself. Hills Shire Mayor, Michelle Byrne shared her story on the lessons she has learned in

the pursuit of her passion and in serving her community. “It’s a day to acknowledge how far we have come and how far we still need to go to close the gender gap,” Councillor Byrne said. Azita Abdollahian, founder of Shining Light Foundation and Sahera Sumar of Full Potential, also shared their inspiring stories and how to be a woman of value, rather than a woman of success. All funds raised will support women’s projects conducted by the newly formed Hills Women’s Shed. Aveo Bella Vista is a premium retirement community in the Hills District. The venue will again hostg this inspiring annual IWD event in 2020.

IWD speakers - Azita Abdollahian, founder of Shining Light Foundation (left), Mayor (middle) and Sahera Sumar of Full Potential (right).

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Social Capital

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How to access NETWORKING power  ADJUNCT PROFESSOR JIM TAGGART HE ability to network and quality of a person’s social capital are valuable assets reflected on the company’s balance sheet. Everybody, directly and indirectly, networks to provide and collect information about people, business and other significant social, economic and political matters. This brief article attempts to provide an overview of a number of paramount issues that stem from, and lead into, the ability to successfully network, especially in what is commonly called formal networks, such as Chambers of Commerce and other businesslike associations.

“

Sustainable relationships, especially within and between formal networks, can only continue if the relational components of trust, commitment, reciprocity and reputation are nurtured and developed in an open and meaningful network environment.”

A Liverpool Chamber opf Commence meeting. Business chambers are powerful forms for exercising networking opportunities.

TIPS FOR NETWORKING

-Jim Taggart. Networking is a verb, or doing word, which requires action, and in the context of formal networks is strategic, transparent and tactical.

Framework to investigate Social network theory (SNT) provides a framework to investigate and analyse the structural and interactional or relational dimensions of networks. Much of SNT owes its origin to the fields of Sociology and Anthropology. The essence of SNT is relationships. Mitchell (1969, p2), defines SNT as a “specific set of linkages among a defined set of

IF you think that by simply attending functions, you will succeed then you are wrong; networking demands involvement and giving. Positive networking requires several significant features; some of these are listed below:

• Practice your questions that you bring to your network event. How many of your questions are about what you want? How many of your questions are about what you can learn and give? There a difference? If yes, what is this saying to the other party?

• Be yourself but be your best self – let people feel comfortable with you and your discussion; it builds relationships.

• Never, let me repeat, never treat a person as insignificant for several reasons. Firstly, it’s not appropriate or professional, and secondly,

persons, with the additional property that the characteristics of these linkages as a whole, may be used to interpret the social behaviour of the persons involved”. This operational definition is significant, because it draws reference to the importance of linkages and relationships with people in all social settings and networks. Therefore, business operators are embedded in social relations, which are relational and

• When you obtain a business card, how is that handled by you? • See networking as an investment not an expense! • Talk to good networkers and ask them to help you develop your networking skills.

not atomistic (Gulati et al, 2000) . Networks become the lenses through which businesses build and enhance relationships (Moore & Manning, 2008). While the level and quality of human and financial capital plays a significant role in growing business, it is the level and quality of social capital within and between people that drives and influences the value of relationships in networks, especially formal networks.

strategic partnerships, and reduce risk and transaction costs by providing information exchange (Larsen, 1992). Sustainable relationships, especially within and between formal networks, can only continue if the relational components of trust, commitment, reciprocity and reputation are nurtured and developed in an open and meaningful network environment.

Real and dynamic

For such outcomes to be achieved, such relational elements discussed above must not only operate at the individual level, but also the organisational level as well. The ability to access ‘knowledge’ reduces or insulates uncertainty, and this is built or dismantled through network involvement and support. What does this all mean to me and my business in practical terms? Firstly, you and your business are not separate; you are your business whether you like it or not. Your involvement, or lack of it with people, especially in formal networks, determines the level of social capital that you bring or take from the network(s). Remember, networking is learned. So, in closing, if you want to network more effectively remember all of us are people who share common dreams and desires; the key is to help people achieve those goals both personally and professionally. Good luck networking!

Social capital in simple terms is the ‘glue’, its strength if you like, that brings people together and holds relationships. Such elements as trust, commitment, reciprocity and reputation are important ingredients of a person’s social capital. Furthermore, social capital is real and dynamic throughout entrepreneurial process of entering, staying or leaving networks, and will by its very nature vary not only between various networks but within them as well (Aldrich & Zimmer, 1986). Gravette’s (1973) ground breaking research highlights the notion that economic transactions are grounded or embedded in their social settings of the network process, implying that the more the connections in the network(s), the greater the social capital (Barr, 1998). As previously stated, trust, commitment, reciprocity and reputation are important relational elements associated with networks and a persons’ level of social capital. While trust, commitment, reciprocity and reputation are viewed as complex constructs, meaning different things to different people, it can be observed from the literature they build WESTERN SYDNEY BUSINESS ACCESS APRIL 2019

you don’t know who they are connected to by birth, marriage, business, friends, sport, etc.

Knowledge access

* Adjunct Professor Jim Taggart OAM is a regular presenter on the subject of networking. He sits on numerous boards in Western Sydney and is the former managing director of the Taggart Group.

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Planning big ventures at unique café  DALLAS SHERRINGHAM ANY of the world’s greatest business deals have been done over a humble cup of coffee and this fact of business life has led to the establishment of a unique establishment called the Venture Café. Located at Macquarie Park, Venture Café is the place where business dreams are turned into real projects. The NSW Government is providing $380,000 to assist the unique café, Australia’s fist such venture. It is an inclusive, diverse, and accessible gathering space where Sydney’s tech community, from students to corporates, can regularly connect, collaborate and grow. Member for Ryde Victor Dominello said Venture Café Sydney at Macquarie Park was the eighth and newest member of the Venture Café Global network, which was founded in 2009 by the Cambridge Innovation Centre in Boston, USA.

Start-up founders “The NSW information communication technology sector is worth $19B annually and NSW is home to nearly 50% of the country’s startup founders, with Sydney as its epicentre.” “This new Macquarie Park venue connects this sector’s students, startups, entrepreneurs, corporates, investors and other organisations through face-to-face informal weekly gatherings, to share tech ideas and build business relationships,’ Mr Dominello said. Sydney’s thriving tech community continues to grow, as seen by the establishment of the Sydney Startup Hub one year ago and the innovative Sydney School of Entrepreneurship. The Venture Cafes support came from the Boosting Business Innovation Program.

The Venture Cafe concept in action. Visit www.venturecafecambridge.org

Venture Café Sydney is designed to bring the brightest tech innovators together on a regular basis to further accelerate the growth of Sydney’s world-renowned tech community. This new home for entrepreneurs will complement the Macquarie University Incubator, established as one of the first major projects under the Boosting Business Innovation Program.

Global Movement Venture Café Sydney Executive Director Zara Crichton said the café was part of the successful global movement, tipped to number 50 by 2025, which aimed to facilitate knowledge sharing and relationship building

in tech communities, like Sydney’s, based around the world. “We offer a program which allows participants to volunteer as ambassadors, mentors and event presenters, helping to shape the discussions that will take place each week.” “They can also demo new products or perhaps host a table to share how they are doing things differently, they can learn about other guests’ projects, explore new perspectives, even consider the absurd,’ Ms Crichton said. A collaboration between Macquarie University and the global Venture Café Foundation, sponsors include City of Ryde, the NSW Department of Industry, and industry heavyweights EY, Konica Minolta, NAB, Orix, Stockland and Visionary Group.

IS YOUR BUSINESS KEEPING UP WITH WESTERN SYDNEY’S GROWTH?

Business Engagement | Advocacy | Training & Development | Western Sydney Visitor Marketing www.wsbc.org.au

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Event centre offers two destinations OCATED in the heart of Western Sydney, the Event Centre at Panthers is uniquely situated a short distance away from top attractions, shopping outlets, restaurants, bush walking and much more. With the Mercure Penrith right next door, it is little wonder the two destinations draw visitors from near and far to meet, eat, stay and play. Panthers Penrith World of Entertainment offers nine restaurants, six bars and a diverse range of activities, alternating between family friendly and adventurous. Cables Wake Park or iFly Downunder are just a couple of hundred metres away from the Event Centre at Panthers and offer some of the most exhilarating experiences imaginable. Other experiences that guests can take part in during their visit to Panthers Penrith, are nearby Penrith Whitewater Stadium, the International Regatta Centre, EVAN Theatre and even Penrith Panthers Football Stadium. Panthers Penrith Executive Manager for Meeting and Events, Louise Ruxton, said: “Panthers Penrith is one of the largest clubs in Australia, offering an eclectic mix of things to see and do.” Set on 82 hectares of landscaped grounds with free parking for over 2500 cars, Panthers Penrith offers event organisers endless possibilities. “Panthers also features venues and facilities to cater for business events and offers catering services for up to 800 delegates,” Ms Ruxton said. There is also high-speed broadband Internet and state-of-the-art audio-visual equipment and technical support to ensure your business event is a success. After a long day of conferencing, meetings, lunch, dinner, drinks or even team building activities, the Mercure Penrith offers the ideal place to stay. There you will find 222 newly refurbished rooms that provide functionality and flexibility with additional facilities including a gymnasium, guest lounge, outdoor swimming pool, BBQ area and ample parking. To learn more about the Event Centre at Panthers contact the sales team on (02) 4720 5511 or visit penrith.panthers.com.au.

WESTERN SYDNEY BUSINESS ACCESS APRIL 2019

Business Venues is published in Western Sydney Business Access and Central Coast Business Access.

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Kendall’s at Central Coast Leagues Club.

Central Coast’s Venue with a twist OU have an event to plan and you want an exclusive space you can call your own, something a bit different, a venue with a twist. If this is your brief, then Kendall’s at Central Coast Leagues Club is just what you’re looking for. This quirky little establishment encapsulates the extravagance and secretive spirt of the 1920’s.

Tucked away in a private corner of the Club, Kendall’s is a venue in a world of its own. The venue takes its name from Thomas Henry Kendall, a 19th century Australian author and bush poet, born locally in Ulladulla. A lover of nature and the Australian bush, Kendall is most famous for his distinctively Australian nature poems and tales. A perfect name for this cosy cocktail venue, as who

WESTERN SYDNEY BUSINESS ACCESS APRIL 2019

better to honour, over a whiskey or two, then a poet. Boasting a kooky interior with leather lounges, overstuffed chairs and a leadlight bar, Kendall’s is warm and welcoming. Offering a wide range of cocktails, canapes and platters, this is the perfect place to host your big birthday bash, engagement party or work party.

Central’s Coast Leagues Club’s function organisers can help you with all the details of your Kendall’s event, ensuing yours truly is an event to remember. Whether your event is for 20 or 80, this intimate bar is exclusively yours, available for bookings seven days a week. Visit www. cclc.com.au/dining/kendalls/ or call 02 4325 9833

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The many spaces at Cropley House.

Historic Hills mansion spans generations ITH a story that spans generations as a boarding school and community hub, Baulkham Hills’ historic mansion Cropley House finally reopened September 2018. The venue was unveiled as the area’s most sought after weddings and corporate event venue, following a year of renovations to return the mansion to its former grandeur. Situated on five acres of green parkland, the two-story mansion is framed by a wisteria-lined balcony overlooking a stunning rose garden and gazebo, perfect for intimate wedding ceremonies. With two impressive rooms on the ground floor and four smaller separate rooms on the upper level, Cropley House is home to spaces suitable to all types of events. Catering for any occasion from groups as small as 30-180 guest to seated dining as large as 450 guests in cocktail presentation. The venue is capable of hosting grand luncheons, dinners or conferences with breakout areas as well as intimate private gatherings. Upstairs, the dormitories where the boarders once slept under the matron’s watchful eye have been repurposed as stunning function rooms and breakout areas with sweeping views of the manicured gardens and lush grounds.

With the uniquely decorated function rooms, on the ground floor, the Elizabeth and the Victoria rooms have been independently decorated to retain the heritage feel and grandeur.

Elegant era With high ceilings featuring chandelier lighting and green room access, these rooms have natural light from large windows lining the entirety of the space. Both rooms reflect this

elegant era through not only it’s exterior but interior as well. Situated on the top floor of the House and overlooking the gardens of the estate, Cropley Room I and II is the perfect area to hold more intimate events. From conferences, weddings and dinners this area has a delightful and light ambiance that has a pre function area adjacent to the room. View Rooms I and II, with gorgeous views of the gardens of Cropley House also has an open space and elevated ceilings allowing for all styles of events. It also has a pre function area adjacent to the room. Cropley House has additional features such as in-house catering, venue and events teams, plentiful complimentary car parking, fully air-conditioned, wheelchair accessible and lift access to the first floor, easy loading access, landscaped gardens for outside activities and an onsite executive chef with an extensive range of restaurant quality menus & beverage selection. So, enjoy the warmth and hospitality that has now made Cropley House another one of Sydney’s high-quality venues. Enquiries for bookings, contact Ms Sasha Caples, Sales & Events Executive, Cropley House at sales@cropleyhouse.com or 02 9686 7775

Cropley House is the perfect venue to host any style of event. Offering two magniﬁcent rooms downstairs & four upstairs, the venue is capable of hosting grand luncheons, dinners or conferences with breakout areas.

Located in the Macarthur Region, our ﬂoor to ceiling glass captures the natural light whilst the surrounding balcony overlooks picturesque bushland.

The perfect ambience to host your next event.

C O N TA C T P (02) 4647 9376 E sales@harringtonfunctions.com.au Harrington Grove Country Club 1 Forestgrove Drive HARRINGTON PARK NSW 2567

www.harringtongroveevents.com.au

WESTERN SYDNEY BUSINESS ACCESS APRIL 2019

PIONEER THEATRE & CONFERENCE CENTRE

Sydney’s newest venue for seminars, lectures, trade shows and more, in the heart of Castle Hill Our fresh, modern venue could be just what you need for your next business event.

Attendees can network in the spacious foyer before entering the brand new Pioneer Theatre, seating up to 360. Boasting retractable tiered seating, the [OLH[YL JHU IL JVUÄN\YLK [V Z\P[ your needs in banquet, lecture, ÅH[ ÅVVY [OLH[YL PU[PTH[L [OLH[YL and cabaret modes.

Three comfortable meeting YVVTZ HUK H SPNO[ ÄSSLK [LYYHJL create ideal break-out spaces and a fully-equipped commercial kitchen is available for your caterer of choice. Lighting, sound, audio-visual and digital signage systems are all available for use.

BOOKINGS AND INFORMATION www.pioneertheatre.com.au +61 2 9843 0586 | pioneertheatre@thehills.nsw.gov.au

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Venue steeped in history HE William Inglis Hotel is a brand new 5-star MGallery By Sofitel property located in Western Sydney. Steeped in history, an event precinct with facilities for all sized functions, combined with MGallery hotel elegance. There is a variety of sophisticated modern event spaces on offer to impress your guests and delegates for events ranging from 10 guests up to 600 guests seated. The hotel has 26 different function rooms with the largest function room, The Sales Arena accommodating up to 1,000 delegates in cocktail style.

There are 15 break out rooms, 82 inbuilt booths for exhibitions in the Big Barn and stables, car access and outdoor areas for team building. Each function room is pillarless with access to natural light, Wi-Fi and complimentary parking onsite offered. The venue offers state of the art audio visual and tv screens in each function room. Contact: Maxine Moroney, Conference and Events Sales Executive on (02) 9058 0312 or email: Maxine.moroney@accor.com

The stylish William Inglis Hotel.

Holiday Inn in the heart of Western Sydney OLIDAY Inn Parramatta based in the heart of Western Sydney has been operating under the IHG brand for over six years. The 181 guest accommodation rooms include the King Deluxe Room, perfect the business traveller; the deluxe twin room with 2 double beds, great for that weekend getaway with friends; a one bedroom spa suite with separate living area and two person spa bath and a kid’s room, that interconnects with the parents room and has colourful printed linen, kids play tent, soft toys and free movies for the duration of their stay!

Dine in at the Holiday Inn Parramatta at Twenty-One Fifty Restaurant, open for a buffet breakfast weekday 6am – 10am and weekends 6:30am - 10:30am. This can be followed by an à la carte lunch and dinner, with a menu executive chef Simon Wong updates seasonally. The Lobby Bar, also located on the ground floor, offers a range of beers, wines, cocktails and bar snacks available after 11:30am. Takeaway or dine in coffees are also available all day from the Lobby Bar.

The facilities at the hotel include our heated outdoor pool and spa that are open from 7:30am - 9pm, seven days a week, 365 days a year, with a poolside menu ready to order from at your convenience. A ground floor gym available to hotel guests can be accessed 24 hours a day. Holiday Inn Parramatta also has seven meeting and events spaces. The Anderson Ballroom can hold up to 260 people theatre style and can be split into 4 different rooms catering to all group sizes and need.

Parkes and Macquarie rooms are great for smaller more intimate meetings or seminars being able to seat up to 30 people and the Jamieson Boardroom can hold up to 12 guests for any meeting or interview needs. The venue has a dedicated on-site conference and events manager who will be with you from start to finish ensuring your event runs smoothly. Visit www.hiparramatta.com, call (02) 9891 1277 or email reservations@hiparramatta.com

The William Inglis Hotel is a brand new 5 star MGallery By Sofitel property located in Western Sydney. Steeped in history, an event precinct with facilities for all sized functions, combined with MGallery hotel elegance. There is a variety of sophisticated modern event spaces on offer to impress your guests and delegates for events ranging from 10 guests up to 600 guests seated. The hotel showcases 26 unqiue function rooms with the largest function room, The Sales Arena accommodation up to 1,000 delegates in cocktail style. Complementing The Sales Arena is 15 different break out rooms, 82 inbuilt booths for exhibitions and large outdoor areas for team building activities. Each function room is pillarless with access to natural light and showcases state of the art audio-visual including brand new TV screens and complimentary high speed Wi-Fi. We have a function room perfect for every occasion.

Maxine Moroney Conference and Events Sales Executive

(02) 9058 0312 Maxine.moroney@accor.com 18

Ellen Beattie Conference and Events Coordinator

(02) 9058 0366 Ellen.beattie@accor.com WESTERN SYDNEY BUSINESS ACCESS APRIL 2019

THINK EVENTS... THINK As recently reviewed on the Sunrise I 7 Show, we have a variety of affordable facilities that can cater for all your function, meeting and event needs.

Book by June 30 and mention this add to receive a

$200 dining & beverage experience for 4 at MAZE*

WHATEVER THE OCCASION, WE CAN ACCOMMODATE...

FUNCTIONS FOR ALL OCCASIONS

With our own dedicated Functions and events manager to assist you in planning your day, whatever the occasion, we can accommodate your event:

Our function room, The Windsor, with its own audio visual and lighting systems is one of the best and most affordable corporate venues in the area:

• Business meetings in our recently renovated Boardroom • Product launches • Training seminars • Christmas parties • Team building… and many more

• Off-street parking • Seating for up to 200 people theatre style and 120 banquet • Fully air conditioned facilities • Private Bar • Stage • Dance ﬂoor • Break out areas include our beautiful gardens

WIDE RANGE OF FOOD OPTIONS

BAREFOOT BOWLS PACKAGES

Our Functions and events manager can help you match the perfect menu with your event with a wide range of options including:

Why not make your next event one to remember and add a Barefoot Bowls package to the day for a great team building afternoon.

• Morning and afternoon tea packages

Kick off your shoes after your meeting and enjoy a few hours on the green with a selection of platters of food and beverage packages to make it the perfect way to end your day!

• Working lunches • Buffets • Beautiful platter selections and grazing stations

We even host the bowls for you!

• A la carte dining in Maze Restaurant and on our balconies.

Contact our events manager to arrange your booking today on 9630 2875 or email lenore@nbcsportsclub.com.au For more information visit www.nbcsportsclub.com.au *BOOK the function room for 50 people or more by June 30 and receive a $200.00 Dining & Beverage Experience for 4 at MAZE.

WESTERN SYDNEY BUSINESS ACCESS APRIL 2019

166 Windsor Road Northmead 2152 19

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Multipurpose, brand-new Pioneer Theatre RE you looking for a new, modern, multi-purpose space to hold your next networking event, workshop series, expo or function? In the heart of The Hills Shire, next to the bustling dining and shopping precinct of Castle Towers and located on the corner of Castle and Pennant Streets, the brand-new Pioneer Theatre could be the ideal location for your next event or function.

Why hold your next event at the Pioneer Theatre? First impressions are important, and the fresh new look of the Pioneer Theatre and adjacent break-out rooms will create an impressive entrance and a comfortable, roomy space from which to operate. With state-of-the-art technology and the facilities to accommodate a range of experiences, the theatre is versatile and will suit the needs of most events and functions. The theatre is situated within walking distance of public transport, including the Sydney Metro Northwest’s Castle Hill Station. The theatre comfortably holds 350 in theatre mode, and up to 500 people in other seating configurations, including: • Cabaret mode. • Flat floor mode. • Banquet mode. For smaller events, participants can enjoy intimate theatre mode, bringing an audience of 170 close to the stage.

What are the features of the new theatre? The Pioneer Theatre was designed with flexibility and variety in mind. The Theatre can be used stand alone or in conjunction with adjacent break-out rooms. Continued on page 21

WESTERN SYDNEY BUSINESS ACCESS APRIL 2019

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Continued from page 21

A light-filled verandah is perfect for refreshments or networking. Some of the key features include: â&#x20AC;˘ Removable stage modules. â&#x20AC;˘ Curtains and drapes. â&#x20AC;˘ New audio and visual installations and rigging. â&#x20AC;˘ Change rooms and foyer area. â&#x20AC;˘ Purpose built laundry. â&#x20AC;˘ Box office, candy bar and customer service area. â&#x20AC;˘ A commercial kitchen for self-catering.

What kind of events can be hosted? From theatre, to lectures and book launchesâ&#x20AC;&#x201C;several reputable acts and big names have helped to christen the Pioneer Theatre since itâ&#x20AC;&#x2122;s opening in late 2018. It has played host to a variety of performances which spanned from cabaret shows, opera performances, kidsâ&#x20AC;&#x2122; acts, acapella, theatre productions, musicals, a pipe band and a festival dedicated to theatre. Veteran journalist Kerry Oâ&#x20AC;&#x2122;Brien shared tales from his 52-year career and launched his autobiography with an enthralled crowd. Sport for Jove Theatre Company bought their much-loved Shakespeare in The Park to life on the Pioneer Theatre stage for their 10th anniversary season last year with an epic production of Rose Riot.

Christine Anu took to the stage and wowed the audience with stories about her life and sang songs from her impressive repertoire, and Archibald Prize winning painter Ben Quilty spoke fondly of his time living in The Hills.

Most recently, the FoundX Hills Shire Pitch Night was developed for small business owners and hopeful entrepreneurs to pack the theatre in order to learn how to grow their businesses from Australiaâ&#x20AC;&#x2122;s best in business.

Book your personal Pioneer Theatre tour now: P | 02 9843 0586 E | pioneertheatre@thehills.nsw.gov.au W|www.pioneertheatre.com.au

Bringing People Together

FUNCTIONS AT DOOLEYS! Whether you are planning a business conference or a social gathering, whatever the occasion, FUNCTIONS AT DOOLEYS is able to cater to your needs. With state of the art video and audio facilities, a range of catering SDFNDJHV DQG H[SHULHQFHG DQG IULHQGO\ VWDÎ? ORRN QR IXUWKHU WKDQ FUNCTIONS AT DOOLEYS.

THREE GREAT VENUES: DOOLEYS LIDCOMBE CATHOLIC CLUB

DOOLEYS WATERVIEW CLUB

DOOLEYS REGENTS PARK SPORTS CLUB

24-28 John Street, Lidcombe, NSW 2141 Main entrance via Church Street

Corner Clyde Street & Silverwater Road, Silverwater, NSW 2128

Terrene Street, Regents Park, NSW 2143 Main entrance via Regents Street

P: (02) 8745 6100

P: (02) 9748 0427

P: (02) 9644 2384

VISIT US www.dooleys.com and click on â&#x20AC;&#x2DC;Functionsâ&#x20AC;&#x2122; to view our menu packages or to download an Event Brochure p: (02) 8745 6119 e: functions@dooleys.com

www.dooleys.com WESTERN SYDNEY BUSINESS ACCESS APRIL 2019

@dooleysclubs 21

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The DOOLEYS clubs network offers a variety of venue sizes and priposes.

DOOLEYS offers multiple venues OOK no further for your perfect event venue in Sydney, with DOOLEYS offering well-appointed rooms for your next corporate event or special celebration. Located in the heart of Western Sydney, our venues offer sophisticated audio-visual capabilities, stylish furnishings and flexible layouts for hire. Meticulous attention to detail is an expectation at DOOLEYS to ensure your event runs smoothly and your guests are looked after. Combine this with our varied selection of menus prepared by our acclaimed chefs and tailored package to suit your needs, guaranteeing an event you and your guests will long remember. Interested in hiring our event venue in three great Sydney locations? Enjoy our function spaces in three convenient locations with plenty of parking at Lidcombe, Regents Park and Silverwater.

For any queries or to book your next function at DOOLEYS, submit an enquiry today, contact our friendly events team on (02) 8745 6100 or email us on functions@dooleys.com.

LOOKING FOR GREAT STAFF? PROFESSIONAL, COST-EFFECTIVE RECRUITMENT SUPPORT Finding the right people for your business can be an expensive, daunting, time-consuming process…. even more so if you get it wrong! HR Success offers a complete recruitment solution to help you attract and select the best person for your business – someone with the skills, knowledge, experience and attitude to help your business succeed. We’ll work on your behalf to: • Develop a professional position description • Draft and selectively place an appealing advertisement that attracts great candidates • Handle enquiries, screen and shortlist candidates for interview • Organise and directly support interviews (yes, we’ll be there alongside you, if that’s what you need!) • Ensure that your preferred candidate “checks out” – reference checks, profiling, licenses, skills assessments etc • Offer the role to your preferred candidate and advise unsuccessful candidates. Our service is a fraction of the cost of most recruitment agencies (priced from $2,900+GST), and we’ll be with you every step of the way. Contact us today to discuss your needs.

www.hrsuccess.com.au • ph. 1300 783 211 support@hrsuccess.com.au 22

WESTERN SYDNEY BUSINESS ACCESS APRIL 2019

2019 PRECEDENT HILLS LOCAL BUSINESS AWARDS

200 years’ experience between them F you’re planning a trip, you can’t do better than having the professionals at Atour Travel Service arrange it for you. Roslyn Savio started in the travel industry in 1970. “That’s some 49 years ago, so I have seen many changes and progress into the age of technology,” Ms Savio said. “I opened my own agency, Atour Travel Service, in 1992 at Cherrybrook Village shopping centre and grew the business over 28 years into what it is today. “On October 8 this year, we moved into our new office in Castle Hill at 7 Cumberland Avenue, giving our clients easy parking, and an airy, friendly, stress free environment in which to make their next booking.” Ms Savio has travelled extensively herself, from Antarctica and the North West Passage to Europe, Russia, Southeast Asia, India, Sri Lanka and both the North and South Americas. “The sheer size and grandeur of Antarctica never fails to amaze visitors; a glistening and untouched land of floating ice towers and distinct wildlife,” she said. “There are numerous shore excursions and activities available.”

years, also works remotely and IT and Administration Manager Nora Cary has been with Atour Travel for 26 years. “Between us we have 200 years of experience,” Ms Savio said. “That is one good reason to trust us with your next holiday or business travel.” As an ATAS accredited, licenced travel agency, Atour offers value for money and expert guidance.

Favourite trip Another favourite trip was to the Northwest Passage. “Cruising from Greenland across the top of the world to Alaska, covering wild and majestic landscape on a unique expedition cruise exploring the great unknown, one of the least visited places on earth,” she said. Ms Savio has received several high achiever awards over the years, including from

Maximum choices

Experienced team at A Tour Travel Services.

Insight, Scenic, Globus, Tauck tour and various community awards. These days she has seven staff members to help plan your dream holiday. Frances Mendham has been with Atour Travel for 16 years and specialises in personal luxury and corporate travel. Bret Bellchambers has been on board for 12 years and specialises in corporate and group incentive travel. Willy Truelove, who joined the team 27

years ago, is a multi-lingual senior consultant speaking Dutch, German and French and specialising in individual tour bookings to suit each client. Tania Fusca, who has been with Atour Travel for 25 years, is a cruise and travel consultant working on individual itineraries. Trisha Moody joined the team eight years ago and works remotely due to her special client base. Annaliese Heber, with Atour Travel for 20

“We save you time and give you maximum choices,” Ms Savio said. “We make personalised travel arrangements and we can also place you in organised group tours. We love our clients and offer them the best value for money, and top advice on quality and value. “We understand the intricacies of travel and the importance of attention to detail and we have many suppliers at our fingertips to compare. “We check options and prices with competing suppliers and handle all aspects of your trip, either leisure or business. “If you encounter any problems, Atour Travel is here to put things right; we are not just some anonymous website or call centre.” Ms Savio works closely with Rotary on community activities and helps organise groups to attend the Rotary International Convention at various overseas destinations. “We also organize special groups for Probus,” she said. “And family, multi-generational tours and cruises are our specialty.” Atour Travel Service is open 9am-5pm Monday-Friday. Details: 9875 2400.

Western Sydney Gutter Knight

HONOURED TO BE A FINALIST IN THE

SYDNEY HILLS LOCAL BUSINESS AWARDS 2019

Thank you to all our valued and loyal clients for voting for us!

POSITION VACANT Gutter Guard / Leaf Guard Installer (Roofer) WANTED Sub-Contractor • $ Great Pay Rates $ (dependent on experience) • Roofing experience preferred • Must have white card • Must have own ABN • Must be able to work at heights Western Sydney Gutter Knight, based in Hawkesbury District NSW are seeking enthusiastic, hard working installers to join our installation team. We currently have projects in Western Sydney, Sydney Metro, Hornsby and the Central Coast areas. We are looking for an additional 3 people to service the Hornsby and Central Coast areas. We pride ourselves on the quality of our installations, therefore a good work ethic and pride in your own workmanship is a must! Must be willing to travel. Contact Ross: ross@gutterknight.com.au

WESTERN SYDNEY BUSINESS ACCESS APRIL 2019

2019 PRECEDENT HILLS LOCAL BUSINESS AWARDS

iPlace Recruitment – A family affair PLACE Recruitment is in the business of placing candidates in temporary, contract and permanent positions across a variety of industries. The business was built by two sisters Kylie White and Cher Campbell who love working with clients and candidates to find their ideal fit. “We have a well-balanced mix of recruitment and management experience and have come together to offer a unique service in an industry where client and candidate expectations fall short all too often,” said Kylie “We genuinely believe in forging long-term relationships and attribute our ongoing success to personalised service and our unquestionable commitment”. “Our business has been largely built on referrals. This is due to the fact that all of our recruitment is handled by the two of us and when you come in for a chat, you have the comfort of knowing that we are the ones at the end of the phone line when you need us”. “We won’t send a sales person or a BDM out to win the job and then hand it off to a

Recruitment Consultant to fill. At iPlace, you will never be handed over to someone else. We personally take the recruitment process from start to finish”. So what do they specialise in? “We get asked this question all the time. With over 20 years of recruitment experience we have development a deep understanding of industries and job categories and prefer to partner with a business providing staff across all departments and service lines”. Cher says they love it when a client calls and says, ‘we need another Jenny’ and they know exactly what that means as they have spent the time getting to know their culture and how to pair them with like-minded candidates. “Because it is our business, we take each recruit incredibly personally, it’s not just a numbers game for us and we look at every person that we interview like we are hiring for our own team.” Details: iplacerecruitment.com.au or call 8865 9200.

Sisters in business: Kylie White and Cher Campbell.

30 years beauty experience OR more than 20 years, Mary’s House of Beauty has been catering for the beauty needs of the Hills area. Principal Mary Choueiri , who has more than 30 years’ experience in the beauty industry, opened the salon in 1995 at Carlingford, relocating to the MGL Hair Studio at North

Rocks, owned by her family, in 2007. “I am qualified, passionate and dedicated,” she said. The salon specialises in customised, results-driven Medi and traditional facial treatments, including LED light treatment, microhydrabrasion, IPL skin rejuvenation, medical grade

cool peels, skin needling, sonophoresis/lontophoresis vitamin infusion facial treatments and traditional facial treatments. Also available are IPL SHR hair removal, waxing, make up and eyebrow styling, spray tan and massage. Details: 98716087.

Invest ng n People Honoured to be Ă ĮŶĂůŝƐƚ ŝŶ ƚŚĞ WƌŽĨĞƐƐŝŽŶĂů ^ĞƌǀŝĐĞƐ ĂƚĞŐŽƌǇ iPlace Recruitment - A business built by two sisters based on long term relationships and a genuine personal service in an industry where these values fall short all too often.

We partner with you and ﬁll positions across your business Nationally

6 month placement guarantee

ACCOUNTING & FINANCE

SALES & MARKETING

HUMAN RESOURCES

Contractors

TECHNICAL & OPERATION

CUSTOMER SERVICE

HEALTH

www.iplacerecruitment.com.au 24

02 8865 9200

info@iplacerecruitment.com.au WESTERN SYDNEY BUSINESS ACCESS APRIL 2019

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Roslyn Savio of ATOUR TRAVEL SERVICE has been in the Cherrybrook Village for 27 years, firstly for 12 years in Shop 15 (where the Jewellers are) and in Shop 41 for the last 15 years. It is now time for a change to cover the next 15-20 years, therefore I have great pleasure informing you that we have moved into our new office premises at:

The Cumberland Office: 7 Cumberland Avenue, Castle Hill, Nsw 2154

THANK YOU TO ALL OUR CLIENTS FOR YOUR SUPPORT

One of the major benefits for our clients will be easy parking. Everything remains the same, except the address. Our telephone number remains the same as it has been for many years 9875 2400. Atour Travel Service’s professional staff, Frances, Bret, Willy, Tania, Nora, Tricia, our email addresses, our bank account, and more importantly our service remain unchanged. Atour Travel Service greatly values our client’s custom over many years and I invite you to continue with all your current and future bookings with Atour Travel Service well into the future. Our office hours will be 9am – 5pm, Monday to Friday, or by appointment on a Saturday morning. You can visit the office any time within these hours or continue to email, or telephone us for all your travel requirements.

This is the next exciting venture for Atour Travel Service and we look forward to welcoming you on our next journey together.

2019 PRECEDENT HILLS LOCAL BUSINESS AWARDS

Sleek, vivacious event precinct HE Bella Vista Hotel is your friendly local with a difference, a sleek and vivacious event precinct where the aesthetic is as rich and decadent as the cuisine served. With several alcoves, booths and bars — including the sleek and warm boardroom, large event spaces, the bistro, and lounges - the Bella Vista Hotel caters for a variety of tastes in an atmosphere that complements after work drinks, milestone events, and everything in between. Since its opening in 2012, the venue has grown and evolved. Today you could say it has something for those from all walks of life, even those with four legs. The new Bella offers an outdoor floral inspired garden bar for basking in the sunshine or dancing under the stars which is completely dog friendly. All Stars is the biggest sports bar in North West Sydney and soon to launch are a pizzeria, a bottle shop, a delicatessen and a cantina. It looks like a very exciting time ahead for patrons. From the appetising deconstructed softshell tacos to the flavourful dry-aged meats, and the heartier tagliatelle ragu, pizzas and pub snacks, the hotel has a dish to satisfy a range of appetites.

High quality One thing has remained the same amid all the changes – the Bella’s menu is still full of high quality and delicious food. Talented Head Chef Alex Keene serves an array of family favourites, rustic Italian dishes, light salads and Southern-inspired snacks.

The Bella Vista Hotel.

The recipient of numerous hospitality awards, the Bella Vista Hotel is part of the diverse and ever-growing portfolio of Momento Hospitality; the company aims to add 10 more venues to its portfolio in the coming years, with three new ventures already in the works. The newest addition, due to open towards the end of the year, is a multi-level venue featuring a high end southern Italian restaurant. The company is still keeping hush hush about the project with an announcement on the venue due to happen soon. Momento Hospitality also puts much emphasis on giving back to the community. Through The Momento Foundation, it aims to provide assistance to underprivileged

members of the North West and it also supports the community in the fields of sport, education, rehabilitation and challenges to the environment.

Language of Love Don’t stop at just a drink, a dance or dining; the Bella also offers an extensive events calendar with so much on offer. You can learn the Latin language of love every Thursday at Bella’s Salsa Thursdays. There are sweet sounding Sunday Sessions in the Garden Bar between 3 and 6pm and a Bottomless Cocktail Brunch every Saturday and Sunday and public holidays. Sports including basketball, NRL, AFL,

racing and UFC are broadcast every weekend in All Stars and there is a heap of exciting seasonal events coming up including Easter, Anzac Day, Mother’s Day and Bottomless Tacos and Margaritas over the Cinco de Mayo weekend. To find out what’s on offer visit www.bellavistahotel.com.au/whatson The Bella Vista Hotel opens for brunch, lunch and dinner, with a selection of Italianinspired dishes in the bistro. It opens from 10am-3am Monday to Saturday and from 10am-midnight Sunday. Details: 8884 2800 or www.bellavistahotel.com.au

OVER 60 YEARS OF EXPERTISE IN TEACHING CHILDREN TO SWIM WELL Aquatic leaders in learn to swim for babies, preschoolers and school age children Purpose built pools with the ideal water/ air temperature, custom depths and child friendly platforms Fun, safe and caring environment

FINALIST 2019 Sydney Hills Local Business Awards Carlile Swimming Cherrybrook 33 Shepherds Drive (next to Cherrybrook Village Shopping Centre) Call us on 02 9980 7822 www.carlile.com.au /carlileswimming 26

WESTERN SYDNEY BUSINESS ACCESS APRIL 2019

THE BELLA VISTA HOTEL The Bella Vista Hotel is your friendly local with a difference, a sleek and vivacious event precinct where the aesthetic is as rich and decadent as the cuisine served. New Dog Friendly Garden Bar All Stars Sports Bar Salsa Thursdays

Sunday Sessions Bistro Functions

For more on Bella Vista Hotel visit www.bellavistahotel.com.au Phone 02 8884 2800 Opening Hours Mon to Sat: 10am to 3am | Sun: 10am to 12am

WESTERN SYDNEY BUSINESS ACCESS APRIL 2019

2019 PRECEDENT HILLS LOCAL BUSINESS AWARDS

Passion for creating travel dreams OR almost 20 years, Travel Time has been creating travel dreams. The team’s passion for what they do and commitment to old fashioned oneon-one service is what makes them a natural choice for your next holiday. Their high rate of repeat and referral clientele is testament to their dedication. Being an associate member of helloworld, Travel Time is backed by one of Australia’s most trusted travel organisations and has access to the best deals in the industry. But, being independently owned, it is not limited by any product or service. Travel Time is ATAS accredited, and so has passed strict travel industry requirements. “In an age where customers are disadvantaged by faceless service, are concerned about online security or just plain confused with choices, booking with a team like Travel Time is the solution,” owner Sonia Gebrael said. Some unique services that Travel Time offer are: • After hours emergency contact number. • After hour appointments. • Interest Free Finance available for up to 12 months. • Honeymoon Gift Registry. • Price Beat Travel – they strive match or beat any competitors pricing. No enquiry is too big or too small, and the range of product offered is diverse. “Travellers think that they are paying a ‘fee’ when booking with an agent and so immediately rush to internet travel sites,” Sonia said. “This is where we strive to change that way of thinking by the prices we offer.

The Travel Time team.

“Not only do we have access to the same deals that are viewed online, we generally easily beat the prices as we have special access to private fares, combination fares (that may not be otherwise offered online) or just that inside knowledge that enables us to secure the best price.” Sonia has had almost 20 years’ experience in the industry. She has a passion for delivering outstanding customer service and is constantly willing

For almost 20 years, Travel Time has been creating travel dreams. Our passion for what we do and commitment to old fashioned one-on-one service is what makes us a natural choice for your next holiday. Our high rate of repeat and referral clientele are a testimonial to its level. We offer the best of both worlds. Being a proud member of helloworld, we are backed by Australia's most trusted travel organisations and have access to the best deals in the industry; but as we are independently owned then we are not limited by any product or service... a perfect recipe for the best price.

to go over and beyond the call for her clients. Her own unique travel experiences have taken her from exotic ‘souks’ in Bahrain and the Middle East to the gothic cities of Mexico. Her wealth of knowledge of the travel industry, meticulous planning and attention to detail is passed down to her staff, resulting in well-formed, well-planned itineraries and happy travellers. Sonia and her tight-knit team has almost 100 years’ collective travel experience.

Sharn Barton joined the Travel Time team in 2005, bringing with her an extensive amount of travel knowledge through her globetrotting experiences; a highlight was the Philippines where she enjoyed bargain shopping in Manila followed by relaxing at the picture perfect Borocay Island. Leanne Peltonen lists her travel highlights as skating on Lake Louise in Canada and the Rockerfeller Centre in New York, before cooling down with a Guinness in Dublin. Leanne is a mother of two active girls and understands full well the challenges that can be faced with travelling with kids of all ages. The newest member of the team is Noura Semaan, who joined Travel Time in 2018. She brings with her a wealth of knowledge of the Middle East, having lived in Lebanon for over 20 years. Her passion for travel stems from her love of cultures and the diversity they offer. Sonia and her team are ready to welcome you to their warm and inviting office in West Pennant Hills. Situated in a quiet location, there is plenty of parking space. But if you’re time-poor or prefer the electronic way, they can consult and assist with any trip, no matter the size, by email or by phone too. Details: www.traveltime.com.au or call 9980 9791.

Rest assured you are in safe hands, being ATAS Accredited we have passed strict travel industry requirements. We invite you to contact one of our experienced consultants for your next adventure. Collectively we have almost 100 years experience, so we know a thing or two!

We offer: • Interest Free Finance up to 12 months (conditions apply) • Best Airfares - we continually BEAT prices! • Package Deals - Book together and SAVE • Hotels, Cars, Tours, Transfers • Itinerary building & planning • Cruises - Australia & overseas - we continually BEAT prices! • Groups - Schools, Churches, Sporting Clubs, Family • Honeymoons & Bridal Registrys 28

OPENING HOURS Monday to Fridays: 9:00am to 5:00pm Saturday & After Hours: By Appointment

www.traveltime.com.au Ph: (02) 9980 9791 WESTERN SYDNEY BUSINESS ACCESS APRIL 2019

2019 PRECEDENT HILLS LOCAL BUSINESS AWARDS

Modern podiatry services ASTLE Hill Podiatry was conceived 15 years ago, to provide a modern, comprehensive podiatry services to the Hills District and Greater North Western Sydney. “We pride ourselves in providing a friendly and professional service to our clients,” Principal Podiatrists/Directors Ahmad Banai and James Teo said. “As our clinic continued to grow, this allowed us to further invest in the latest research based, scientifically proven treatment options available to our profession. Castle Hill Podiatry is an accredited practice and associated with Australian Podiatry Association, Diabetes Australia and Sports Medicine Australia. Among the services offered are custom orthotic with onsite lab using the latest 3D foot

scanning system, Lunula cold nail laser for the treatment of fungal nail infections, children’s feet, ingrown toenail surgery with minimal invasive techniques, curettage procedure for surgical removal of warts, sports podiatry, diabetic feet, aged care, and all other skin and nail problems. The podiatrists are highly skilled health professionals trained to deal with the prevention, diagnosis, treatment and rehabilitation of medical and surgical conditions of the feet and lower limbs. They have completed a Bachelor of Podiatry or higher degree and are continually upgrading their skills and knowledge through further education and training. No referral from a GP is necessary to make an appointment. Details: info@castlehillpodiatry.com.au or call 9899 9696.

The team at Castle Hill Podiatry.

Safe place to learn swimming t Carlile Swimming the aim is simple – to provide a fun, safe and caring environment for kids to learn to swim well. For more than 60 years Carlile Swimming has been recognised in Australia and internationally as a leader in aquatic education and each week it helps more than 20,000 children become safer and more confident in and around the water. Founders Forbes and Ursula Carlile are world renowned Olympic swim coaches, pioneering sports scientists and educators. Their collective passion for swimming training and education has received great recognition and accolades over many years. In collaboration with the Carliles, directors John Coutts and Richard Cahalan (both international swimming competitors themselves) have developed the world’s leading swim school program. Through extensive research, observation and training, Carlile Swimming has brought together the world’s best practices into the Carlile Teaching System.

The system allows them to consistently deliver the highest quality swimming program to customers. Carlile Swimming provides swimming programs for all ages, from babies to Olympians. It has been pioneering new teaching and training methods for more than half a century and is recognised worldwide as a leader in all aspects of aquatic education. Carlile Swimming employs over 600 staff across 10 swim centres. Children can be taught to swim from as young as three months. Classes for babies and toddlers aged up to 2.5 are conducted with a parent present in the water. They encourage children to be comfortable submerging and floating on their backs. Specially adapted games, songs and routines are used extensively to achieve the desired outcomes.

Carlile Swimming Cherrybrook staff: Sandra Hendy, Nick Hodgers, Fen Susanto and Chris Gamlin.

Classes are restricted to seven swimmers with one parent each and go for 30 minutes. Other classes include for pre school and school age children, stroke development and swim squads. Details: carlile.com.au

Castle Hill Podiatry was conceived to provide a modern, comprehensive Podiatry services to the Hills District and Greater North Western Sydney. We pride ourselves in providing a friendly and professional service to our clients. Our Current Principal Podiatrists/Directors Ahmad Banai and James Teo has been servicing the Hills District for many years. Castle Hill Podiatry is an accredited practice and associated with Australian Podiatry Association, Diabetes Australia and Sports Medicine Australia. • • • • •

Feet Cold nail laser Orthotics Children’s feet Ingrown toenail surgery

• • • • •

Sports podiatry Diabetic feet Aged care Skin & nail Plantar wart surgery

Ph: 02 9899 9696 | Fax: 02 9894 7686 | info@castlehillpodiatry.com.au 238 OLD NORTHERN ROAD, CASTLE HILL, NSW 2154 www.facebook.com/castlehillpodiatry | www.castlehillpodiatry.com.au | www.naillaserclinic.com.au WESTERN SYDNEY BUSINESS ACCESS APRIL 2019

2019 PRECEDENT HILLS LOCAL BUSINESS AWARDS

Family business offers best cuisine T Tandoori Sizzler the food is neither simple nor complicated; it is hard to forget cuisine created from the best of hand-picked high-quality meats, poultry, seafood and other ingredients. “We’ve refined our process to precision scale, from the food itself to the quality of service,” owner Irshad Mulla said. “We are eager to present a dedicated team whose knowledge in the industry ranges over 30 years and spans the globe. “We are driven to provide our guests with food that will not only fill the stomach but soothe the mind and warm the soul…culturally rich with a modern influence.” Since Tandoori Sizzler was established in 1991, the family owned business has successfully cultivated a culture of providing the best Indian food there is, becoming an outstanding presence at Round Corner Dural.

Master Chef It is run and operated by the Mulla family, each of whom is a master chef with a knowledge of spices and a deep love of fresh food allows Tandoori Sizzler to be a cut above the rest. They understand the true value of roasting and combining aromatic spices to make a sumptuous meal. With an ever-changing menu and a depth of dishes from across India, Tandoori Sizzler also offers dishes from different eras of Indian cuisine including heavy influences from Urban India and Moghul cuisine as well as Portuguese influences. “The whole team consistently strives to leave the customers satisfied and happy, wheth-

Family business approach at Tandoori Sizzler.

er it is through creating customised dishes or asking how their day was,” Mr Mulla said. “If we haven’t seen you already, we hope to see you soon.”

Exhibiting the finest culturally rich Indian cuisine, with a touch of modern influence.

First to most, second to none.

Since Tandoori Sizzler was established in 1991, we have successfully cultivated a culture of providing the best Indian food there is. Since its inception all those years ago, Tandoori Sizzler has thus become an outstanding presence at Round Corner Dural. Tandoori Sizzler is run and operated by the Mulla family, who are, in their own right, Master chefs. Their knowledge of spices and a deep love of fresh food, allows Tandoori Sizzler to be a cut above the rest. They understand the true value of roasting and combining aromatic spices that goes into making a sumptuous meal.

(02) 9651 4451 or (02) 9651 6448 Irshad.mulla786@hotmail.com 9/524 Old northern Rd, Dural, 2158

www.tandoorisizzler.com.au

With an extensive range of mouth-watering food, Tandoori sizzler offers takeaway and takeaway discounts with free home delivery on orders over $55.

Inquiries: 9651 4451 or 0415 267 860; Irshad.mulla786@hotmail.com Details: www.tandoorisizzler.com.au, and see specials on Facebook, Instagram and Twitter.

•

Highly developed chefs with a heightened understanding of the Indian cuisine

•

Exclusive location with marvellous views

•

Extensively trained staff with an emphasis on personalised customer service

•

Cosy family-like ambience with consistent professionalism

•

Motivated personnel doing whatever it takes to make the customers feel delighted

•

Plenty of plaza parking

•

Dine in, take-away AND delivery!

•

100% satisfaction guarantee

“Tandoori Sizzler surpasses expectations. Not only do they serve up top class Indian cuisine, but they have also created the ambience and service to match. Respectfully greeted upon service, I was surprised with the quality and standards that was presented before me. The ranges of dishes were good, and they catered to our every need (brought a gluten free guest with me). The staff went out of their way to make sure we enjoyed our dinner with complete satisfaction. It is now my go to Saturday night dinner with the family.”

Open 7 Nights from 5:30pm. Find us on- Facebook, Instagram & Twitter.

NEED MORE CONVINCING? CHECK OUR GOOGLE AND TRIPADVISOR PAGES FOR TESTIMONIALS! 30

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How being cyber secure adds VALUE This is especially true with the Department of Defence. If a company is manufacturing components for the military, cyber security needs to be tight around email communications and data transfers that could contain blueprints or tactical detail. Lengthy agreements round cyber security typically form a substantial part of these tender contracts.

 DARRYL MCALLISTER YBER security threats are taken seriously by large corporations and governments who have a need to protect the privacy of clients and citizens. But while cyber-attacks get national publicity when they happen to these mega-organisations, SMEs are not immune. The bad publicity that comes from being the victim of a cyber-attack can damage a business's reputation. Conversely, businesses that keep in-house and client data secure have an advantage over their competitors that pays off in the long-term. In fact, many savvy companies are learning how to turn the necessity of cyber security compliance into a true competitive edge when attracting new clients. Here are a few examples.

Marketing companies A marketing company recently acquired a new overseas client thanks to cyber security measures they had already put in place for a previous client. The marketing company would be taking client data into their own IT systems, which meant their cyber security had to be as stringent as the European client’s. Because they had all their ducks in a row after the first European client, they could successfully attract the second. What’s important is that the marketing company didn’t try to wing it. They took compliance seriously and went through a rigorous process to get where they needed to be.

Legal and financial services

Migration agents Migration agents work in a sector that relies on strict data protection. In this case, contract requirements around protection of passports and identities were paramount for the agent's client, an IT company bringing in temporary staff from overseas. This case highlighted the need for compliance with broad cyber security measures, including: • Notifiable Data Breaches Scheme. • Security Management Plan. • Security tests on a regular scheduled basis. • Process for reporting security incidents. • Monthly security reporting. These don't just apply to migration agents either. The Notifiable Data Breaches Scheme

for example requires any organisation that comes under the Privacy Act to file a report “when a data breach is likely to result in serious harm to individuals whose personal information is involved in the breach”. Having these as part of any company’s operational processes is an advantage when it comes to attracting new clients.

Government contractors A business that has appropriate cyber security measures in place can use this as a credential when applying for government tenders. Governments deal with people’s most personal details, from health to taxation. Strict cyber security measures mean that a company with those credentials in place is already ahead when it comes to making a tender application.

The legal profession deals with extremely sensitive documents, from business contracts to documents forming a criminal prosecution or defence case. Cyber security credentials must be gold standard in any exchange between a client and their legal counsel. Financial services providers are in a similar situation. With quarterly security checks part of the accreditation process, it makes sense to get a jump on competitors by implementing sound cyber security practices. Once these are in place for one customer, the organisation can replicate the process more quickly when it comes across future clients with similar requirements. Cyber security is rapidly becoming a service that SMEs offer – one of the operational processes, like good accounting or personnel management. Because of this, it needs to be handled in consultation with an IT consultant - it’s no longer good enough to tick the boxes and hope for the best. By getting their cyber security credentials in order, organisations not only protect themselves. They find another way to differentiate their services and get an edge on competitors. Darryl McAllister is managing director at Netcare. Visit www.netcare.net.au

GET TECHNOLOGY SUCCESS Get a lot more than your average IT Support Provider Build a strategic relationship with a next generation Technology Success Provider that works with you to achieve your business goals.

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Are your goals what you expect others want from you, or are they your own? from shutterstock.com

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With David Pring

WELCOME to KPMG Family Business feature articles, which I hope you enjoy reading. If you would like to discuss these articles or how KPMG can help with your business, please feel free to contact me on 9455 9996 or davidpring@kpmg.com.au

Welcome Blue skies, some clouds: Enterprise client pulse check captures mid-market mood ď Ž BRENT MURPHY UST over half of small to medium sized businesses are optimistic about their future especially those based in NSW (66 percent) and Victoria (49 percent), with Queensland and South Australia close behind. The latest KPMG Enterprise client survey also shows if they have the means, theyâ&#x20AC;&#x2122;re looking to harness technology and innovation to keep ahead of the game. They know this will give them a distinct advantage over their competitors and enable them to ward off disruptors. Not only are they investing in tech but theyâ&#x20AC;&#x2122;re looking outwards to new markets: 41 percent considered overseas expansion as definite or a distinct possibility. Businesses owners reported they are finding it more difficult to secure a loan, with 30 percent of mid-sized businesses experiencing difficulties. Companies obviously need loans to grow and without a change in lending, this result suggests their optimistic outlook may be reviewed over the next 12 months. What is clear is there is a strong correlation between the downturn in the housing market and business confidence. Those who were greatly or somewhat affected by the downturn in housing were also more likely to be pessimistic about the future of their business, relative to those with an optimistic outlook (61 percent versus 35 percent). This downturn has affected almost half of respondents, a worrying trend when it comes to also feeling positive about personal finances. My mid-market clients who can afford to do so are adopting a â&#x20AC;&#x2DC;wait and seeâ&#x20AC;&#x2122; approach: they have decided to bide their time until the housing market drops even further before investing in real estate. The government has put forward a number of initiatives to help small business, but surprisingly the $20,000 instant asset writeoff scheme is yet to show an impact, with only 5 percent of our survey respondents reporting a positive outcome. Similarly, measures to tackle the Black Economy and reduce tax avoidance announced at last yearâ&#x20AC;&#x2122;s Federal Budget â&#x20AC;&#x201C; again aimed predominantly at the mid-market â&#x20AC;&#x201C; were reported by 86 percent as having had no direct impact as yet on their organisation.

The Enterprise Pulse Check shows that, compared to other countries, clients also believe Australia remains highly taxed and are urging both sides of politics to reassess our current tax structure to galvanise businesses that need help most. Clients also feel R&D support and incentives are diminishing and governments of every persuasion should do more to encourage international expansion. They complain about red tape and regulatory burdens. They

grumble that the climate for entrepreneurs is challenging and that the business ventures of the future should be fostered. But despite everything, they still say they feel â&#x20AC;&#x2DC;cautiously optimisticâ&#x20AC;&#x2122;. What remains clear is that the mid market is resilient and resourceful. Often referred to as the â&#x20AC;&#x153;engine room of the nationâ&#x20AC;&#x2122;s economyâ&#x20AC;?, employing nearly a quarter of all Australians and responsible for almost 40 percent of Australiaâ&#x20AC;&#x2122;s business revenue,

mid-market enterprises will take economic uncertainty in their stride and are capable of seeing the blue skies behind the clouds. If you would like to read the KPMG Enterprise Pre-Budget Client Pulse Check 2019 please visit kpmg.com/au/ enterprise, or please contact David Pring on 9455 9996 or davidpring@kpmg.com. au.

ARTICLE FIRST PUBLISHED BY BRENT MURPHY, PARTNER, KPMG ENTERPRISE ON KPMG NEWSROOM

Insight is more valuable than hindsight. Together, weâ&#x20AC;&#x2122;ll anticipate every angle in a deal and transform your business for the future. %SBXJOH PO PVS EFFQ JOEVTUSZ LOPXMFEHF XFÄłMM XPSL XJUI ZPV UP EFÄ&#x203A;OF TUSBUFHZ VOMPDL WBMVF harness synergies and mitigate SJTLT -FUÄłT NBLF CVZJOH Ä&#x203A;YJOH TFMMJOH GVOEJOH PS QBSUOFSJOH KVTU UIF TUBSU PG OFX PQQPSUVOJUJFT 5P MFBSO NPSF DPOUBDU %BWJE 1SJOH PO

Anticipate tomorrow. Deliver today.

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When is a contract not a revenue contract?  KIM HENG ASB 15 Revenue from Contracts with Customers is now applicable. This article discusses situations when a contract might be partially in the scope of the new revenue standard and partially in the scope of another standard. The new revenue standard is a residual standard. It picks up any contracts with customers that are left after you have identified any other standards that might apply first. Most commonly this other standard could be AASB 117/ AASB 16 Leases but it could also be others such as AASB 9 Financial Instruments or AASB 4 Insurance Contracts. For example, a company may be renting out a building and providing cleaning and maintenance services to the tenant. The rental would be accounted for under the lease’s standard, whilst the cleaning and maintenance services would be captured by the new revenue standard. Typically you first apply the guidance in the other standards to work out how you separate the parts that are in scope of that standard and what is left is in the revenue standard.

Why does it matter? It’s tempting to think that splitting a contract into its different components really isn’t that important. Especially if both elements have similar revenue profiles i.e. part straightline operating lease revenue and part overtime service revenue like the rental example discussed earlier. Whilst that is true, it is important to remember that the new revenue standard also introduces a whole suite of new disclosure requirements. The disclosure requirements in the new revenue standard only apply to contracts to the extent that they are within the scope of the standard. T herefore if you do not split the contract and assume it’s all in scope of the new revenue standard, then you may end up providing more disclosures about the whole contract, than you would have had to if you had split the contract into the revenue and other component parts. Having said that, when you do separate

a contract into its components you will need to provide the appropriate disclosures for the other parts of the contract as well, e.g. leasing or financial instruments disclosures. There may also be instances where the timing of recognition of revenue could be different. For example, if part of the arrangement is a financial instrument, the treatment of cash flows received will be different to that under the new revenue standard. In another example, a service provider might use a dedicated machine to provide a service to a customer, and also provide a maintenance services for the machine across the contract life. Whilst the rental income on the machine may be recognised straight line as an operating lease, the revenue allocated to the maintenance services might be recognised each time they are provided not straight-line, resulting in

different revenue recognition profiles for the two components.

How do you split the contract? To work out what is in the scope of each standard, you start with the other standards first. If financial instruments are involved it may be that after you have recognised any financial assets or liabilities at fair value, there is nothing left to be scoped into AASB 15. If leases are involved, once you have adopted the new leases standard, that standard tells you to use the normal ‘standalone selling price’ principles in the revenue standard to allocate revenue between the lease and revenue component. Allocating between various standards can be more complex than allocating revenue between performance obligations as you must

deal with requirements and interactions of a number of different standards. For example, contract lengths due to renewal options may be interpreted differently under the leasing and revenue standards, potentially impacting the total of revenue/ income to be recognised and identification of different promises in the contract. You will need to carefully consider the interplay between standards carefully. Therefore, this is not something that should be attempted last minute but needs to be systematically thought through. If you wish to discuss this further, or any other aspects of the implementation of AASB 15, please contact David Pring on 9455 9996 or davidpring@kpmg.com.au. First published by Kim Heng - Partner, KPMG Australia.

Australian start-up ecosystem needs growth 3. Focus on Australia’s strengths

 BEN VAN DELDEN  GEORGIE ALEY  PIERS HOGARTH-SCOTT

Australia has a strong food safety culture and trading system, a trait the rest of the world admires and sees as having huge potential. There is a risk that Australia will lose its differentiation through chasing growth. There needs to be a mindfulness about sticking to what makes Australia unique.

REAT effort has been made towards investing in food and agribusiness, however Australia is still lagging with technology compared with many global counterparts. The establishment of start-up hubs, funds, incubators and accelerators across Australia has been promising when it comes to supporting the Australian food and agribusiness sector with innovative technology. However, there is still a long way to go to match global leaders in the space. Four key focus areas to achieve this are:

4. Create new ecosystems

1. The role of Government Too often the Government is seen merely as a source of funding, however it can play a much more important role in assisting the AgriFood Tech industry with technological innovation. As new technologies come to market, often the first time the Government will see these is when it sits between budget and legal. As the regulator, it has to make a bold decision whether or not to uptake the technology and make it available to the market. If the AgriFood Tech industry could take on an advisory role and work alongside Government in the developmental stage, it could advocate for the uptake of these new technologies

and their positive use in the industry, thus increasing the potential for more innovative outcomes.

2. Overcoming the adoption challenge Adoption of AgriFood Tech is a common problem, particularly across Australia and New Zealand. Thousands of farmers who are struggling to adopt new technologies are also facing drought and floods (in Australia), and pressure from the commu-

nity about over intensification of land (in New Zealand). This increases the importance of creating an ecosystem in which technology developers are brought together with technology users. The focus needs to shift from solving a single issue in the production system, to redefining and reshaping the entire production system. The Government must consider implementation of tax concessions for use of AgriFood Tech on-farm to encourage uptake of new technology at an earlier stage.

Australia needs to be future focused. Sustainability, circular economy and a connection to those who are eating the food are the themes of the future. Thoughts need to be given to urbanised areas and integrating the green belt around cities. While Australia most definitely has a variety of unique offerings for the global market, there should also be time taken to gain inspiration and learn from the international network to further connect in this AgriFood Tech revolution. Israel is a great example of disruptive production systems, the Netherlands is a great example of urban farming, the US has strong venture capital and South East Asia and China have huge, fast-growing markets. Australia needs to work with these international players as the opportunity is present, and the urgency for AgriFood Tech adoption is immediate. First published by Ben van Delden - Partner, KPMG Australia, Georgie Aley - Director, Food & Agribusiness KPMG Australia and Piers Hogarth-Scott - National Leader IoT, KPMG Australia. WESTERN SYDNEY BUSINESS ACCESS APRIL 2019

Business of Family Master Classes It’s time to hone your family business skills to prepare you for an exciting future of growth! Join our new series of tailored master classes, all led by an expert KPMG Enterprise family business adviser. To ﬁnd out more and register your interest visit KPMG.com/au/businessoffamily

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Business Event

COMMITTED TO INNOVATION AND GROWTH Cumberland Business Chamber (CBC), member owned and operated organisation is committed to the development of innovation and business growth. Strong advocates for the Australian manufacturing industry, we are a solutions-focused group who support new ideas and business relationships. With connections across Greater Western Sydney, the Cumberland Business Chamber believes that innovation and real leadership can transform the Australian business landscape. We welcome new members! Discover how CBC can work with your business, go to: www.cbchamber.com.au

OUR NEXT EVENT Apollo Kitchens have transformed their business through their investment in leading edge robotics technology. Join us to hear the story of how Apollo Kitchen had embraced the adaptation of Industry 4.0 and are now looking to go beyond this standard to give them a further competitive edge for future growth of the business. There will be a panel discussion about industry 4.0 innovation, this is to help any manufacturing owners who have not looked at innovating their business to start the process of discovery.

Date: Tuesday, 30 April 2019 Time: 5:30am – 7:30 pm Venue: 17 Long Street, Smithﬁeld, NSW 2164 NOTE: Parking available via Britton Street, Smithﬁeld Book at: www.cbchamber.com.au/events/

About Industry 4.0 and future of manufacturing

ency, technical assistance and decentralised decisions. Interconnection means that machines, devices, sensors and people can connect and HE Cumberland Business Chamber is excited that one of our members, Apollo communicate efficiently. It’s a system that utilises the Internet of Kitchens, will host an evening of networking and discussions about Industry Things, allowing for vast amounts of data to be collected, and then applied 4.0, the future of manufacturto business function and ining in Australia and globally. novation. Apollo Kitchens, who For example, a gold mine have recently celebrated their company is able to adjust oxy50th year of trading, have gen levels using data from seninvested five years of research sors, which can increase their into their new smart factory, yield and save them millions of where traditional manufacdollars a year after making such turing methods have been the adjustment. replaced by state-of-the-art The ability of these intemachines and software. grated Industry 4.0 systems They are an example of a Binh Rey to lay out information clearly company that has successfully from the data collection from the machinery, transitioned to industry 4.0 standards, withmakes it easier for management to make out shedding jobs during the shift. Instead, most staff have been re-trained to operate the better informed decisions and problem solve an issue. machines and manage the factory process. These systems are also able to perform It’s all about applying existing skills to tasks which aren’t safe or suited for humans, new roles and providing training for new thus increasing work safety and efficiency. skills to produce the same product - only This is linked to decentralised decisions, with less errors and raw material wastage. where the cyber-physical systems can think With the help of technology, Apollo and perform autonomously, sparing human Kitchens can now produce quality kitchens staff for other tasks. much faster and more efficiently. With the new smart factory, they can easily add new Changes in Australian products to their range such as staircases for manufacturing homes and commercial premises. Like Apollo Kitchens, many Australian What is Industry 4.0? manufacturers can benefit from Industry 4.0 Industry 4.0 is the most significant global and these new technologies. Enhanced communication between industrial transformation, following in the customers and supply chains with real-time footsteps of the first industrial revolution. monitoring is one perk, along with new opIndustry has changed dramatically from portunities for manufacturers to produce disthe mechanisation of steam power, to the tinctive products. Industry 4.0 helps to serve second revolution of mass production and consumer demand faster as well as improve electricity, and the third phase adoption of marketplace competition, workplace safety, computers and automation. and production methods. The current revolution is known as For more information about industry 4.0, Industry 4.0 which utilises robotics, artificial please contact us at the Cumberland Business intelligence, machine-to-machine(M2M) Chamber and we’ll help you connect with the and human-to-machine communication, right people to help you start your journey and sensor technology alongside data towards advanced manufacturing industry 4.0. analytics. Don’t forget to join us at our next After 5 What this means is more data volume, accurate data readings and connectivity, and event, April 30, 2019 starting 5:30pm Apollo improvements in transferring digital instruc- Kitchens premises. tions to reality, such as 3D printing.

 BINH REY

How does it affect manufacturing? www.cbchamber.com.au

Industry 4.0 is designed on four principles: Interconnection, information transpar-

Binh Rey, is VP of Marketing and Board Member of the Cumberland Business Chamber. Visit www.cbchamber.com.au WESTERN SYDNEY BUSINESS ACCESS APRIL 2019

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New approach to customer engagement

Above: The AAA Motivational Leadership event.

 DAVID AMANEDDINE N a business environment where consumer demands and expectations are becoming more and more difficult to comprehend, let alone achieve, AAA City Removalist has chosen to not settle for mediocrity, but instead tackle change with the latest cutting-edge innovation through research. As the CEO of AAA City Removalist, I also practice as a mind body medicine kinesiologist and I believe in a visionary approach to the new emerging world of business. For any organisation to succeed in business using the outdated tools of the past, is destined to fail. Education starts at the top and must be transferred down the chain to all staff and alliance partners. Any person connected to AAA City Removalist is expected to believe in the ethos of our company and chant a unified mantra.

Ego-based ideologies We are returning to the days of tribes and social communities where referrals and recommendations are replacing corporate conglomerates. It is evident on a worldwide stage that many ego-based ideologies are crumbling down before our eyes.” Recently, AAA City Removalist engaged Dr Nicholai Popov from the Motivational Leadership alliance to assist them in a series of full-day workshops and seminars to take their service standard to the next level. As part of this initiative, Motivational Leadership Alliance is delivering a series of state-of-the-art staff training experiences, focused on helping AAA City Removalist exceed their customers’ expectations every day. These innovative and research-based training events will allow AAA City Removalist to build organisational citizenship behaviour among staff.

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Aimed at transforming an organisation’s employees into ‘citizens of the business’, this science-based training approach can help build highly motivated behaviour among staff and a dedication to delivering service excellence. For more information, visit www. leadershipdevelopment.training/ or view this brief video.

Daily Challenges As part of the workshop training, AAA City Removalist staff and Alliance Partners were introduced to the psychology of conscious and subconscious human behaviour. Prior to the workshop, Dr Nicholai Popov asked management and removalists to write down the challenges they were facing daily. At the workshop, removalists were then asked to role play these scenarios assuming the role of removalists whilst management assumed the role of customers. What they found

shocked them; the customer was right as were the removalists. It was the trigger points that both had failed to see. The art of extrapolating the indicator and trigger points and managing them allows problems to be solved, or at the very least find a win–win solution. Empathy was at the forefront of the AAA City Removalist message. You can’t be empathetic if you don’t know or care. Removalists at AAA care, but they have now been armed with the information of knowing. They now have the tools and can see it from the customer's perspective and confidently explain theirs. Everybody wins. David Amaneddine is CEO at AAA City Removalist. The firm has been relocating Australian families since 2005 and has moved over 140,000 satisfied customers. Visit www.aaacityremovalist.com.au or watch this video https://youtu.be/XBrTb5Xs_-g

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RELOCATING YOUR HOME OR BUSINESS? AAA City Removalist is renowned as Sydney’s most trustworthy company when it comes to ĵŅƴĜĹčƉĘŅĵåŸƉŅųƉŅþÎåŸţ So aside from the advantages you get in terms of us understanding your needs, ƼŅƚűųå ±ĬŸŅ čŅĜĹč ƋŅ ÆåĹåĀƋ üųŅĵ čåƋƋĜĹč THE BEST PRICE! We can organise free box hire and ŅýåųƉüƚĬĬƉŅųƉŞ°ųƋƉŞ°ÎĩĜĹčwƚĹŞ°ÎĩĜĹčƉ ŸåųƴĜÎåŸţ In other words, we’re your ONE-STOPSHOP when it comes to “removalist services!” So if you’re moving soon, contact us to discuss how we can help!

FREE BOXES It’s our way of giving you that “extra” customer service that makes all the difference. ce.

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DISCONNECTION N & RECONNECTION N We can organise your changeover & provide you with our expertise in disconnecting & reconnecting your utilities.

INTERSTATE REMOVALS We are one of the largest Removal Companies nie es servicing Interstate (Melbourne, Brisbane and nd d Canberra/ACT).

Unit 4, 7 Roberts Rd, Greenacre Sydney NSW 2190 1800 77 77 81 info@aaacityremovalist.com.au www.aaacityremovalist.com.au www.facebook.com/AAACityRemovalist/ ovvalist/

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The stylish new Combi.

The Kombi has gone electric And surfers are cheering!  DALLAS SHERRINGHAM T’S enough to bring a tear to the eye of even the hardest, gnarliest big wave surfer: the VW Kombi is back and it has gone electric. Surfing on the massive tidal wave of interest in electric vehicles, VW has announced it is bringing the iconic surfing wagon out of retirement. They call it “the hippy van” in Europe and America, but for generations of Aussies the only way to get to the beach or go on a surfing safari to Byron and beyond was in a Kombi.

Well I remember the legendary Kombi of my neighbor and mate Gary Johnston roaring to life at 5 o’clock on a weekend morning. He would drive the local kids to the best break on the coast on any given day. It was the same all over the west as Kombi’s with their distinctive guttural roar and “pinging” answered the call of the ocean. They have become expensive collector’s items these days as people buy them an “do them up”. Now, if you have always yearned for the days of old, the answer is here at last. Most people understand that gas guzzlers

will soon be a thing of the past, but not everyone is ready to flow into the confined market of electric cars because there is not enough personalization to enjoy it. Now, Volkswagen is introducing a brandnew model of its beloved Kombi van and you can combine nostalgia while enjoying all of the benefits that come from enjoying a modern vehicle. They have just unveiled the ID Buzz, a modern and electric version of its iconic minivan, a true symbol of the 1960s and 1970s! This new Volkswagen electric van will be equipped with the Modular Electrification Toolkit, or MEB, their electric motorization system combining batteries and motors. The ID Buzz will have a range of almost

500km and will charge up to 80% in just 30 minutes. The exciting part of this van is that it maintains the authenticity of the Kombi van that we all love and cherish while making sure that is has all of our modern needs in terms of fuel/ power as well as things like AC and a powerful engine that will take you all over Australia with no carbon footprint. The Kombi will come in a cargo form as well which makes it easier to throw your boards in the back. It would be ideal for a tradie who loves surfing. However, but if you buy the passenger version to suit your family needs, you will have to install roof racks for the boards. The ID Buzz goes into full production in 2020.

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Catalina Island: 26 Miles Across the Sea Roderick Eime, editor of Adventure Cruise Guide HEN the Four Preps famous song hit the charts in 1958, no-one thought to actually check the measurement. It was just a song after all. So they were four miles out, no one seemed to care and the song has become an anthem for the eclectic paradise 22.3 measured miles from Long Beach. However you look at it, Santa Catalina Island (or just Catalina) is certainly one of the more unusual cruise ship ports. It has a casino where gambling is banned, a herd of bison left behind after a film was shot, almost no cars and was a secret training base in WWII. The main town, Avalon has a Third Street but no First or Second Streets, the Post Office doesn't deliver the mail and the local cabs deliver for Avalon's pizzerias. Archaeologists reckon Catalina’s been inhabited for about 7000 years, but by the early 19th Century, the native Pimungans had died out or dispersed and the Spanish moved in, renaming it Santa Catalina in 1602. Smugglers, hunters, miners and ranchers ruled in waves until the 20th Century when Hollywood and the California glitterati took over, building the quaint holiday village that persists today.

tropical grass. It is somewhat surreal to wander the paths once walked by Clark Gable and Charles Laughton. Little Harbor was also once home to the Pimu Tongva people for some 8000 years until the Spanish landed in 1542 and things went steadily downhill for them until only scattered genetic traces now exist. From 1924 until 1975, the stalwart steamer, SS Catalina ran a regular service which included carrying 800,000 servicemen to and from the island during WWII. For many years she ran parallel to the 1891-built SS Avalon and the two made a fine pair of stately vessels.

One million tourists Located 22 miles (35km) offshore from Long Beach, one million tourists each year travel by ferry from the ports at Long Beach, San Pedro and Dana Point and it’s a regular and popular stop for several cruise lines. Carnival Paradise brings 2000 visitors every Tuesday and there are also occasional visits by Celebrity Millennium.

Remains abandoned

Modern cruise ships at anchor off Avalon

Next year sees Carnival Inspiration and Celebrity Century. HAL’s Amsterdam and The World are also slated. The little town of just over 3000 residents is like its own time-warp movie set and the island has a strong connection with Hollywood too. It’s been the setting for over 200 movies and associated with names like Marilyn Monroe, Ronald Reagan, Mickey Rooney, Clark Gable, Doris Day, Natalie Wood (who drowned) and Phil Hartman (who was murdered), while top name musicians Jimmy

Dorsey, Woody Herman, Harry James and Benny Goodman regularly played at the casino. And while Catalina's Bird Park was once one of America's biggest with 8000 species in 500 cages covering 4ha, it was scaled down during WWII when the island was a troop base; and finally closed in 1966. In fact, one of the beaches at Little Harbor was where the MGM art department built an entire Tahitian village for the 1935 big budget production of 'Mutiny on the Bounty' and planted specially imported palm trees and

Sadly, what was left of the SS Avalon sank in 1964 after a fire and the SS Catalina followed her demise in 2010 when the remains of her abandoned hull was cut up for scrap. Whether transported by the modern fast ferries or by cruise ship, most visitors will happily wander the streets, stopping by any of the 30-something cafes and bars - like the circa-1946 Marlin Bar, complete with period décor. The more active can cycle, swim, play golf or go on the wildlife eco-tour. For the aquatic guests there is sea kayaking, snorkelling or fishing plus there is even scuba diving with Scuba Luv for serious divers keen to explore the fascinating kelp beds just off the wall at the casino or one of the several wrecks such as the mysterious Ningpo, a former Chinese slaver and smuggling ship reputedly 200 years old when she went down. For visitors looking for something to do a few days before or after a cruise, there are Continued on page 41

Rydges has checked in to Norwest reservations_rydgesnorwest@evt.com 02 9634 9634 rydges.com

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Frankie from Avalon, the maestro of swing dancing (RE)

Cinema history: Palms planted for the 1935 epic, 'Mutiny on the Bounty' at Little Harbor (RE)

Continued from page 40

quality hotels like the superb Avalon Hotel or newly renovated Pavilion Hotel plus a host of B&Bs to choose from. A stay of a few days will allow anyone to really explore this unusual location and maybe take part in,or observe one of the upcoming events like the marathon or triathlon, fishing tournament, Halloween parade or Jazz festival. The fascinating museum is always paying tribute to the many celebrities who passed through this tiny island sanctuary. For full details on Catalina Island, see the official site: www.catalinachamber.com Roderick Eime: www.travography.com Feature supplied by: www.wtfmedia. com.au

Contemporary postcard showing Avalon with classic steamers, SS Catalina and SS Avalon c.1930

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What exactly are directors liable for?  JAMES FRANK OU may be the director of one of the 877,754 registered Companies in New South Wales. Or maybe you are wanting to be one of the directors of the 6,000 new companies added each month.

“

It is crucial to ensure that directors know their rights and obligations with regards to running a company and that the company itself has good Corporate Governance.“ – James Frank. A company has traditionally been a great risk management and asset protection structure, as it is a separate legal entity, where it protects the directors personally by sheltering behind the corporate veil. Traditionally it has been quite difficult to ‘pierce the veil’ and expose the directors. However, there are an increasing number of ways in which a director can be held personally liable.

This may result in directors facing civil penalties such as fines or criminal penalties. Did you know that a director can be found personally liable in the following situations? - Insider trading; - Keeping incorrect financial records; - Breaching Environmental laws; - Illegal phoenix activity (involves the intentional transfer of assets from one company that is in debt to a new company to avoid paying creditors, tax or employee entitlements; - Conflicts of interest; - Failing to disclose a personal interest to

the other directors that relates to the company’s affairs; - Diverting business opportunities; - Breaching WHS legislation; and - Unpaid Employee Entitlements such as unpaid Superannuation or Pay-As-You-Go withholding. It is crucial to ensure that directors know their rights and obligations with regards to running a company and that the company itself has good Corporate Governance. Corporate Governance is the framework of rules, relationships, systems and processes

within a company and by which the authority is exercised by the Board and key employees. At Frank Law, we believe Corporate Governance and Directors Liability is so important that we want to take you to lunch to discuss it. If you are a director of a company and would like to know how you can protect yourself or establish a corporate governance system for your company, please reach out! James Frank, Chief Executive Partner of Frank Law. Visit: www.franklaw.com.au

Trainee & Experienced Concrete Cutters – St Marys We are looking for both a Trainee & Experienced Concrete Cutter to join our fast paced team servicing commercial and domestic customers in Sydney and all surrounding suburbs. Trainee Concrete Cutter Casual Position Enjoy the benefit of being fully trained whilst becoming a member of a friendly and conscientious team. After training has been successfully completed, a company vehicle equipped with a full range of tools and machinery will be allocated to you. Candidates Must: • Be reliable, honest, hardworking and keen to learn • Communicate effectively • Operate with a sense of ownership and responsibility • Maintain onsite customer relationships • Have a White/Blue Card and a Manual Drivers Licence (essential) If you would like the opportunity to join our team, please email your resume to sam@ripagroup.com.au or call 1300 537 995 for a private and confidential chat. Experienced Concrete Cutter – Full Time Position We are seeking a reliable and motivated person who is capable of working on their own or with others. It is essential that you have previous Concrete Cutting and Core Drilling 42

experience with Road Saws, Demolition Saws and Core Drills. Qualifications & Experience • Must have previous Concrete Cutting & Core Drilling experience • Ability to use Road Saw, Core Drills and Demolition Saws • Have a White/Blue Card and a Manual Drivers Licence (essential) Candidates Must: • Be reliable, honest, hardworking and keen to learn • Communicate effectively • Operate with a sense of ownership and responsibility • Maintain onsite customer relationships • Have a White/Blue Card and a Manual Drivers Licence (essential) • Willing to work nights and weekends (if necessary) Company Benefits: • Fully Equipped Company Van • Uniforms and PPE provided • Further Training Opportunities If you would like the opportunity to join our team, please call Kevin directly on 0417 257 515. WESTERN SYDNEY BUSINESS ACCESS APRIL 2019

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Secret code to unlock business growth  LOPUIE RAMOS

IGITAL marketing has the scope and capability to revolutionise your business’s bottom line whilst meaningfully engaging your target audience. It is the secret code that can unlock your business’s most ambitious development and growth potential through a focused marketing strategy informed by real-time data. Digital marketing has the statistical depth and scope of reach to out-perform most other marketing strategies and, due to the versatility of a digital marketing approach, it is suitable for any business type from construction and real estate agencies, to lawyers and landscapers. Digital marketing forms part of the modern sales process that begins online and, if implemented effectively, can yield a wide range of benefits, including:

#1 Taking your business from surviving to thriving: Regardless of the size of your business or your advertising budget, it’s possible to develop and tailor a digital marketing strategy that will improve your digital presence and increase customer engagement and brand awareness. A strategically devised digital marketing strategy, even one on a shoe-string budget, could spell the difference between a business that is surviving and a business that is thriving!

#2 Encourage business growth: A digital marketing strategy has a vital role to play in the growth of your business: it will not only keep your business relevant by responding to trending issues and converting leads but will also be easily scalable to meet the changing demands of your growing business. By integrating your digital marketing strategy

with the overall development and growth strategy of your business you can continue to meet the needs of your customers and your business.

#3 Acquire and retain a target audience: Digital marketing aligns with the way in which consumers shop today. A digital marketing strategy should, therefore, incorporate multiple levels of customer engagement, including user-friendly websites, SEO, and active social media profiles. Businesses no longer have to wait for their customers to come to them, they can go to their customers and meet them in the online spaces and platforms they are likely to be. By being attentive to your customers, by engag-

ing with them as individuals and by responding to their needs, your business not only has the potential to retain existing customers but to acquire new ones too.

#4 Integrate your business interests with your customers’ online experience: Digital marketing offers you the opportunity to conduct business in a modern marketplace in an ethical and mutually beneficial way. By engaging with your customers and target audience in meaningful ways you are promoting trust and loyalty in your brand, and you can expect your customers to respond favourably through reviews and recommendations:

your customers will promote your business organically and far beyond the platforms earmarked within your initial strategy. The overarching role of digital marketing within your business is to enable you to create an online business development strategy that seamlessly aligns with your business’s overall growth strategy. This should be based on long-term goals that meet your business needs whilst, simultaneously, serving the needs of and engaging with customers on a scale far beyond the reach of traditional methods. Louie Ramos is the Co-founder and Director of Digital Strategy at Digital Presence. Visit: digitalpresence. com.au

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Social Media

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IT’S TIME for some social change OCIAL media has taken an interesting turn in how audiences view and consume content – and that means it’s time for your business to make some changes to its online presence, according to the team at LEP Digital. Founder and director of the company Laura Prael said a 2019 social media trends report by software company Hootsuite showed audiences were beginning to question the value of information and data sharing following the 2018 Facebook Cambridge Analytics scandal, which affected 87 million users around the world, including 300,000 Australians. “More than 3000 business customers were surveyed in the recent report, from both large entities to small businesses,” Ms Prael said. “The results indicated a strong need for a social paradigm shift, as users are no longer appreciating or even noticing generic content being served to them. “Audiences have developed a social scepticism to businesses online and 60 per cent of people no longer trust social media companies. “This means the push for human communication online is needed more than ever. So businesses will do well to become more engaged, become more personal and encourage discussion among users and fans. “Consider investing more time in live discussions on Instagram and Facebook. Test your products online, answer questions, talk to your audience, and address individuals. “Go in depth about a topic that your audiences want to know about, answer questions and encourage responses to videos and articles. “You can also begin discussions and forums in private groups relating to your brand.” Ms Prael said maintaining credibility was key.

“

Consider investing more time in live discussions on Instagram and Facebook. Test your products online, answer questions, talk to your audience, and address individuals.” – Laura Prael.

Elise Ives, Sophie Crenigan, Alyssa Dunn and Laura Prael of LEP Digital.

“When curating informative content such as product demonstrations and brand explainers, consider interviewing specialists in the field to input research and opinions on the matter,” she said. She said 64 per cent of respondents had either implemented Instagram stories into their social strategy or planned to do so soon. “More consumers are embracing vertical content such as Instagram, Facebook and Snapchat stories, as the nature of the platforms is designed to be authentic and raw,” she said. “These often short and personal pieces of

content drive interest because of their fleeting nature.” It is more important than ever to get creative with your ads by telling stories. “Sponsored content is on the up,” Ms Prael said. “But with this rapid movement in paid content, you must be more creative.” To avoid consumers using ad blocking techniques, businesses need to create content that differs from the rest. “Find your niche and run with it, whether that’s creating humour or other emotion,” Ms Prael said.

Ms Prael said while it was a great idea to release content online, creating a closed client relationship in a more personalised space was also important. “Messaging applications such as Facebook, Messenger, WhatsApp and Skype have found their place in the business world, as customers desire a more personal, private and safer buying experience in 2019,” she said. “This means businesses need to incorporate tools such as Messenger to their business pages, as well as plugins that drive customers to messaging apps.” For more information on how LEP Digital can help improve your online presence, go to www.lep.digital

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Childscene

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Genes, environment have an equal influence in learning for rich and poor ď Ž JEFFREY ROTH ORE than 40 years ago, psychologist Sandra Scarr put forth a provocative idea: that genetic influence on childrenâ&#x20AC;&#x2122;s cognitive abilities is linked to their familyâ&#x20AC;&#x2122;s income. The wealthier the family, the more influence genes have on brain development, the thinking went. Scarr turned the nature-nurture debate on its head, proposing that how much â&#x20AC;&#x153;natureâ&#x20AC;? matters varies between environments. Scarrâ&#x20AC;&#x2122;s research has since been roundly debated and thoroughly studied by other researchers with mixed results, including reaffirmation by another American psychologist, David Rowe, in 1999. The line of research has come to be called the Scarr-Rowe hypothesis â&#x20AC;&#x201D; that parentsâ&#x20AC;&#x2122; socio-economic status moderates genetic contributions to variation in intelligence. The thinking was that, for people of lower socioeconomic status, a personâ&#x20AC;&#x2122;s intelligence is influenced more by his or her environment than by genetics, meaning whether a child reaches full potential depends on economic standing. I have been studying the relationship of early health conditions to subsequent school performance for 25 years and been fascinated by the role that genetics and environment play in student achievement. A group of us set out to re-examine the question: Are genetic influences on cognitive

Continued on page 47

The influence of genetics and environment is equally strong in kids from rich and poor families. Darren Baker/Shutterstock.com

Your future is awaiting you! COMMENCE YOUR STUDIES THIS APRIL SCHOOL HOLIDAYS! &HUWLÂ´FDWH ,,, LQ (DUO\ &KLOGKRRG (GXFDWLRQ DQG &DUH IRU +LJK 6FKRRO 6WXGHQWV 6WXG\ WKURXJK \RXU KROLGD\V We are very pleased to announce A-GRADE Pre-Uni Education DQG 7UDLQLQJ ZLOO EH RIIHULQJ &HUWLÂ´FDWH ,,, LQ (DUO\ &KLOGKRRG WR EH IROORZHG E\ D 'LSORPD LQ (DUO\ &KLOGKRRG WR DOO <HDU DQG VWXGHQWV UHVSHFWLYHO\

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Continued from page 46

abilities larger for children raised in a more advantaged environment? To get that answer, I collaborated with colleagues at Northwestern University and Stanford University.

Studying twins, siblings gives insight We analyzed birth and school records of 24,000 twins and nearly 275,000 siblings born in Florida between 1994 and 2002. As did previous researchers who examined genetic and environmental influences of cognitive development, we focused on a very large set of twins and siblings. Twins and siblings close in age allowed us to disentangle the role of genes and environment in development of cognitive ability. We found no evidence that social class played more of a role in educational performance for poor kids than for rich ones. While students in the higher income groups performed better than students in the lower income groups, the relative influence of genetic and environmental differences was the same across groups. The results were published recently in the Proceedings of the National Academy of Sciences.

A complex geneenvironment interaction What is the significance of our findings? According to David Figlio, dean of the School of Education and Social Policy at Northwestern and lead author of the study, we did not confirm that environmental factors mitigate the effects of genetics on cognitive development. Environmental differences are just as important for students from affluent backgrounds as students from poorer backgrounds. Recent research has found evidence of a difference in genetic influence on academic performance between rich and poor families

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in the United States, when compared with families in Australia or Western Europe. However, our research did not replicate the U.S. findings, in part because our large data set from Florida represented a very socioeconomically diverse set of families. Our findings, however, do not contradict the overall pattern that parental socio-economic status is associated with children’s cognitive development. Among twins and siblings pairs who were close in age, standardized math and reading scores increased proportionally along with mothers’ years of education beyond high school. More broadly, our findings suggest that the confluence of genes and environment that shape a child’s cognitive ability is not so clear cut; it is far more elusive and complex than currently understood. Jeremy Freese, a Stanford University sociology professor and second author of our paper, noted that being able to say that genes matter more for one group than another is appealing partly for its simplicity. We suspect the truth is more complicated: Some genes may matter more in wealthier families, and other genes may matter more in poorer families, so there’s no overall characterization one can provide. In the near future, deeper understanding of the interplay between genetics and environment will become available. With the advent of more specific genetic information, we may be able to map more precisely the gene-environment connection. Such information will improve the ability for researchers to forecast how children achieve their intellectual potential. This article was first published at www. theconversation.com.au Jeffrey Roth is Professor of Pediatrics, University of Florida.

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Entertainment

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World of Celtic music and magic Dreaming the Night Field: A Legend of Wales takes to the stage at Riverside Theatres as part of international tour IVERSIDE Theatres invites audiences to step into a world of Celtic music, magic and masterful storytelling in the upcoming production, Dreaming the Night Field: A Legend of Wales, on Sunday, April 28 Presented by one of the UK’s most celebrated storytelling companies, Adverse Camber, the work beautifully melds fascinating storytelling with exquisitely haunting live music to evoke the Celtic spirit. Acclaimed storyteller Michael Harvey, composer and musician Stacey Blythe and singer Lynn Denman will perform a magnetic retelling of one of the oldest Celtic myths, taken from the pages of the revered and ancient text, the Mabinogion. Set in medieval Wales, it follows the story of Gwydion, a magician and nephew to the King, who provokes a war between North and South Wales and unleashes a chaos of consequences. Conjured from flowers, an intoxicatingly beautiful woman is torn between desire and duty, with fateful results. English and Welsh are artfully woven together to bring to life ancient voices and living landscapes for a truly exhilarating tale of honour, justice, good versus evil, and the deepest of love!

Director: Paula Crutchlow. Storyteller: Michael Harvey. Singer: Lynne Denham. Composer/Musician: Stacey Blythe What: Dreaming the Night Field: A Legend of Wales. When: 3pm on Sunday, April 28. Tickets: Adult $47, Concession: $42. Available from https://riversideparramatta.com.au/show/dreaming-thenight-field-a-legend-of-wales/ or the Box Office (02) 8839 3399. Discounts available for Riverside Theatres’ Members. Transaction fees: phone $4.60, web $3.60 and counter $2.60. Where: Riverside Theatres - corner of Church and Market Sts, Parramatta. Recommended Ages: 12+. Trailer: https://www.youtube.com /watch?time_continue=3&v=xJAAWgIPa58

Key players Michael Harvey is widely acknowledged as one of the UK’s leading contemporary storytellers and appears regularly at major international festivals in Britain, Europe, North and South America. His storytelling has been described as “mesmerising” by the Sunday Times and he is a recent recipient of the Welsh Arts Council’s prestigious Creative Wales award. Stacey Blythe was classically trained at the Royal Welsh College of Music and

Drama, where she works as a musical director and repertoire coach. Stacey plays a wide range of instruments including piano, harp and accordion, and has toured, performed and recorded with many artists. She is a regular composer for Welsh National Opera’s MAX initiative and records and tours as a founding member of folk ensembles Ffynnon and Elfen. Her original compositions include ‘The Chainmaker’s Song’ performed with Billy Bragg at the Black Country Museum.

Lynne Denman’s repertoire includes songs deeply rooted in the traditions, rhythms, languages and landscapes of the Celtic countries. Lynne has sung traditional and new Welsh, English and French songs for audiences across five continents. She records and tours as a founding member of folk ensemble Ffynnon and Elfen. A skilled heritage interpreter, Lynne researched, wrote and performed music for a major project in North Wales Tywysogion Gwynedd / The Princes of Gwyned.

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W H AT THEY SA ID...

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Growth of India “India’s growth is different to many other countries. India is seeking to make that leap into industrialisation while also combating climate change and reducing dependence on fossil fuel.” – Austrade Commissioner in Chennai, India, Munish Sharma.

“With the new Bankwest Stadium about to open and Eels fans set to converge on the City, this is an incredible opportunity for local businesses to invite thousands of customers through their doors – both before and after games.” – City of Parramatta Lord Mayor Andrew Wilson. “We are headed for a future that is definitely warming and we have to prepare for that. It is not far off that we’re going to see 50-degree Celsius days in Western Sydney.” – Dr Sebastian Pfautsch, a Western Sydney University senior research fellow.

“The bad publicity that comes from being the victim of a cyber-attack can damage a business’s reputation. Conversely, businesses that keep in-house and client data secure have an advantage over their competitors that pays off in the long-term.” – Darryl McAllister, managing director at Netcare. “Everybody, directly and indirectly, networks to provide and collect information about people, business and other significant social, economic and political matters.” – Networking expert, Dr Jim Taggart.

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“Without retraining for vulnerable workers, especially administrative and manual workers and those in vulnerable regions, income inequality could widen by up to 30%.” – Management consultants McKinsey. “I have already been impressed by the progress BHL continues to make with a number of its major developments in southwest and western Sydney, including the exciting Northern Gateway ‘future City’ at Badgerys Creek.” – Paul Hourigan, BHL’s new Head of Development.

“Sales for the three months to February are now 18.1 per cent lower than at the same time last year. Approvals for new homes, which is a trailing indicator of new home sales, show the market is 8.1 per cent lower than in the same three-month period a year earlier.” – HIA’s Chief Economist, Tim Reardon. “We have partnered with Austrade so we can tap into their vast experience, expertise and network of offices across India. It will dramatically cut the time and effort needed to establish business-to-business connections.” – Blacktown City Mayor, Stephen Bali on his Council’s India Trade Mission. “We are returning to the days of tribes and social communities where referrals and recommendations are replacing corporate conglomerates. It is evident on a worldwide stage that many ego-based ideologies are crumbling down before our eyes.” - David Amaneddine, CEO at AAA City Removalist “It is crucial to ensure that directors know their rights and obligations with regards to running a company and that the company itself has good Corporate Governance. Corporate Governance is the framework of rules, relationships, systems and processes within a company and by which the authority is exercised by the Board and key employees.” – James Frank, Chief Executive Partner of Frank Law. “Digital marketing has the statistical depth and scope of reach to out-perform most other marketing strategies and, due to the versatility of a digital marketing approach, it is suitable for any business type from construction and real estate agencies, to lawyers and landscapers.” – Louie Ramos is the Co-founder and Director of Digital Strategy at Digital Presence.

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Honoured to have been a WSABE WINNER in the 'Excellence in Innovation & Excellence in a Traditional Trade' categories! Precision Metal Group Australia was founded by Managing Director Jason Elias & is a family owned and run Mechanical & Structural engineering services company with industry experience in excess of 50 years under our belt. The company came about after a jump in work across our home country Australia and ventures in overseas markets. We have been committed for years to provide the best possible service for the best price to our clients. Due to difficult economic conditions we are all working with, this has put Precision Metal Group in the view of many companies to engage our services and help them reduce costs and remain viable. We have had many new companies approach us to be certified with our facilities that offer 24/7 support all under one roof in a cost effective solution.

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