Western Sydney Business Access - November 2019

WESTERN SYDNEY BUSINESS

BUSINESS | COMMUNITY | LIFESTYL E

NOVEMBER 2019 • ISSUE 103

Season of awards WESTERN SYDNEY EXCELLENCE SHOWCASED: 9 AND CENTRE PAGES

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CAWS has business as its cause  DI BARTOK ESTERN SYDNEY business owners are set to have a united voice in urban planning and development following the launch of the Chamber Alliance of Western Sydney (CAWS).

The organisation was launched at Alpha Hotel, Eastern Creek on October 21.

CAWS brings together all the chambers of commerce in Western Sydney and marks a turning point in the way small and medium businesses engage with State and Federal Governments on major infrastructure projects and other issues.

The formation of the chamber alliance, until now low-key, followed an April 2018 roundtable with Mitchell MP Alex Hawke and thenFederal Infrastructure Minister Paul Fletcher on the opinions of business owners on the Western Sydney City Deal and more specifically rail infrastructure projects in the Greater West.

Mr Hawke had called together the chambers in Parramatta, Blacktown, the HIlls and Riverstone for the roundtable discussion.

CAWS president Trevor Oldfield said it was the first time small and medium business owners had been asked how infrastructure and urban planning impacted them.

“From this small roundtable of 20, we quickly mobilised into formation of a group that brought together all the chambers,” Mr Oldfield said.

From this small roundtable of 20, we quickly mobilised into formation of a group that brought together all the chambers.”

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– Trevor Oldfield.

CAWS official launch at the Alpha Hotel in October.

chants, as well as the community, to have their say in the future of Western Sydney.

“Projects at all levels, local, State and Federal, affect us all and there should be a united voice, not just the interests of the corporate sector,” Mr Oldfield said.

While the group came out of the meeting with Hawke and Fletcher, no politician was invited to the launch as the CAWS executive did not want to “make it political”, Mr Oldfield said.

Since forming in May 2018, CAWS has met every month and has elected as its executive, Trevor Oldfield as president, Richard Holland vice-president, Eric Tjoeng treasurer and Livia Janovics public officer/secretary.

“We could see there was a distinct opportunity to continue this conversation not only on key infrastructure but potentially on a range of issues affecting Greater Western Sydney.”

Mr Oldfield said that there had been earlier informal discussions on chambers forming a united group but the approach of Mr Hawke was the impetus they needed.

“Up until now, there had been no one body that represented the needs and views of small to medium-sized businesses in regard to projects affecting us all, so it is long overdue,” he said.

CAWS is keen to bring on board retail mer-

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ACU Vice-Chancellor and President Professor Greg Craven and Blacktown City Mayor Tony Bleasdale OAM signed a Heads of Agreement.

The agreement officially endorses a blueprint to estab-

lish a comprehensive Blacktown CBD university campus with four faculties and more than 30 courses, providing a clear path to university for the 18,000 students who live in the city of Blacktown.

Official guests included the

NEWS TECHNOLOGY VIEWPOINT THE DIALOGUE CUMBERLAND BUSINESS BLACKTOWN BUSINESS WSABE FEATURE PROPERTY FAMILY BUSINESS ONLINE TRAVEL CHILDSCENE

John Fahey AC, Chancellor, Australian Catholic University, the Most Reverend Vincent Long Van Nguyen, Bishop of Parramatta, Blacktown City Councillors, ACU senior staff, and principals and senior staff from local schools.

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CONTENTS

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Western Sydney Business Access is the media partner and a high-profile law firm Brydens legal counsel.

Mr Oldfield is excited about the future, not only for businesses but residents.

Ever-mindful of a wholistic approach to a vibrant Western Sydney, Mr Oldfield said CAWS would engage with the public on infrastructure and development issues, as well as building tourism through regeneration of heritage precincts.

“Building up our heritage assets and activating them for tourism will bring in millions of dollars into the area and be of benefit to businesses, creating more jobs,” he said.

ACU and council commit to campus ustralian Catholic University (ACU) and Blacktown City Council (BCC) have formally ratified their partnership to establish a university campus in the Blacktown CBD at an event at the Blacktown Civic Centre.

EXCELLENCE showcased. The Western Sydney Awards for Business Excellence (WSABE) and the Western Sydney Woman awards afforded the opportunity to showcase the excellence in our region. Cover images shows a scene for WSABE 2019.

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HITACHI SIGNS ON

BANKWEST BUSINESS BOOMING

Aerotropolis attracts first tenants

Report reveals value to city

Family Business: 49

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Linking Parramatta to Sydney CBD

Business guru entertains Blacktown

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Making the most of our waste  RED DWYER IRLINE passengers landing on recycled rock and car drivers travelling on ground glass are not attributes a potential “21st century city” would wish to be known

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But that’s happening in the Western Parkland City and the authorities are not fazed; they welcome it.

Sydney Metro is currently transporting crushed sandstone to the Western Sydney International Airport under construction at Badgerys Creek.

In all, some 500,000 tonnes will be moved west to Sydney’s newest economic hub.

Sydney Metro aims to reuse 100 per cent of crushed sandstone during excavation of the

15.5-kilometre twin railway tunnels between Chatswood and Marrickville.

“This high-quality sandstone will be used as a high-strength foundation to support the construction of the runway, taxiways and roads on site,” said Graham Millett, CEO, Western Sydney Airport Mr Millet said it was about sustainability and efficiency, reusing resources and reducing carbon emissions.

“It is a great example of how we can make the most of Sydney’s infrastructure boom, not only to save taxpayer funds but also to cut down on waste,” he said As for the ground class project, Penrith City Council said around 50 tonnes, the equivalent of 227,200 stubbies, would be used for street paving Asphalt uses sand in the road paving mix

but council general manager, Warwick Winn, said the use of “glassphalt” – using recycled stubbies – showed council was continuing to embrace more sustainable practices whenever possible.

That was a better use outcome than the glass ending up as landfill council said.

“Council’s tendered road service contractor, St Marys-based State Asphalt Services, recently upgraded its plant to make glassphalt, and so we are trialling their product now that it is available,” Mr Winn said.

“In an average year, council resurfaces or reconstructs some 30 kilometres of roads and by increasing the use of glassphalt rather than asphalt, we will be doing a lot to reduce the amount of waste glass in landfill,” he said.

The international airport and the Badgerys Creek Aerotropolis will be the catalysts in the

Graham Millet.

creation of Western Parkland City serving the demands of well over 1.5 million people in the long term.

It will be a polycentric city built on the strengths and attributes of three established centres: Liverpool, Greater Penrith and Campbelltown-Macarthur.

NSW welcomes 16 new fire fighters IXTEEN new fire fighters will enhance the safety of communities across NSW after graduating from the Fire and Rescue NSW (FRNSW) Emergency Services Academy in Western Sydney.

Minister for Police and Emergency Services David Elliott congratulated the recruits and welcomed them into the firefighting family.

“The 16 firefighters have signed up for one of the most demanding and important roles in our community and will soon take up positions at fire stations,” Mr Elliott said.

These recruits bring diverse backgrounds to their new role which include a former chef, correctional

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officer, Army parachute rigger, police officer, carpenter, photographer, ski instructor and heavy plant operator.

FRNSW Commissioner Paul Baxter said the graduates had proven their abilities over months of intense training.

“These recruits have shown they have the diverse skills, capabilities and talents required to undertake the varied work that our firefighters do–from educating the community about fire safety and providing emergency medical care to responding to natural disasters and rescue incidents,” Mr Baxter said.

This is the third FRNSW graduation in 2019 with another ceremony scheduled for later in the year to bolster frontlines across the State.

The graduating fire fighters.

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Hitachi signs on to Aerotropolis NE of the world’s largest companies, the Japanese conglomerate Hitachi, has signed up to be the first tenant at the Aerotropolis, with a collaboration and research centre that will generate hi-tech jobs.

The centre, based on Hitachi’s successful Kyoso-no-mori facility in Japan, will promote collaborative creation-style research between business, academics and government.

It will create more than 85 advanced technology jobs in Western Sydney, in fields such as data analytics, artificial intelligence and other technologies.

Premier Gladys Berejiklian made the announcement at Parliament House with Dr Norihiro Suzuki, Vice President and Executive Officer, CTO and Mr Hideki Osumi, General Manager of Smart Digital Solution Business Development Division, and General Manager of Smart Life Business Management Division, from Hitachi Ltd. Ms Berejiklian said the Kyoso centre would bring Hitachi’s successful Social In-

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Premier Gladys Berijiklian.

novation Business concept to Western Sydney and was an important step towards ensuring the Aerotropolis delivers on its promise to be a hub for innovation, research and development.

“Their presence at the Aerotropolis will attract the brightest minds and the best in

business to the region–a great opportunity for economic development and job creation into the future,” Ms Berejiklian said.

Minister for Jobs, Investment, Tourism and Western Sydney Stuart Ayres said this initiative will create opportunities for Western Sydney to lead on solutions to social, econom-

ic and environmental challenges in NSW and abroad.

“Hitachi have been on board with our Government’s ambitious Aerotropolis vision from the start.

It is exciting that Hitachi is exploring advanced manufacturing and digital research and development in the Western Parkland City,” Mr Ayres said.

Dr Suzuki said Hitachi’s vision was to investigate challenges facing society, customers and stakeholders and to work together to identify ways to resolve the issues.

“Hitachi looks forward to being a founding tenant of the new smart city and will continue to work with the Western City & Aerotropolis Authority to contribute to the planning and design of the Advanced Manufacturing and Research Precinct,” Dr Suzuki said.

See vision at: www.sydneywest.tv

SUEZ signs MOU for precinct development  RED DWYER HE French-based resource management company SUEZ has joined the expanding list of Australian and international organisations taking part in the development of the Western Sydney Aerotropolis.

The company has signed a memorandum of understanding (MOU) with the NSW government, at the Australian Embassy in Paris, bringing its expertise to the aerotropolis.

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SUEZ has global expertise in master planning, critical infrastructure and resource management for smart cities, “The aerotropolis is an exciting opportunity for us to bring this knowledge to Australia,” said Justin Frank, SUEZ director marketing, communications and national key accounts.

“The company will advise on leading edge innovations and technologies to optimise the sustainable management of resources at the aerotropolis, from recycling and reuse

through to energy creation and smart water networks.

“We have a unique chance here to establish the Western Parklands City [of which the aerotropolis is the focus] internationally as a shining example of a more circular and integrated approach to resource management.”

The company, which operates worldwide largely in the water treatment and waste management sectors, has its Australia & New Zealand corporate office in Rhodes.

Other companies with MOU with the

government include Hitachi, Mitsubishi Heavy Industries, Northrop Grumman, Sumitomo Mitsui Financial Group, Sydney Markets and Vitex Pharmaceuticals, Tertiary institutions involved are the universities of Newcastle, NSW, Sydney, Western Sydney and Wollongong.

Also, 18 NSW space companies and supporting organisations have signed on to develop a Space Industry Hub in Sydney that will grow space companies for later relocation to the aerotropolis.

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Business booming at Bankwest USINESS is booming for Bankwest Stadium as it welcomed its 500,000th fan through the gates recently.

Acting Minister for Sport Geoff Lee said the milestone was passed at the Downer Rugby League World Cup 9s.

“Bankwest Stadium has become the people’s stadium. Whether it is for sport, entertainment, business, community or cultural events, it is now part of the fabric of a booming Western Sydney,” Mr Lee said.

“Bankwest Stadium’s brilliance shows why the NSW Government is investing $1.9B in our stadia network, so we can showcase the best sport and entertainment.”

The success comes after just six months in business with 446,301 fans having attended 26 events at Bankwest Stadium, since it opened on Sunday, April 14.

The sensational seating and acoustics in the stadium will really come to life when

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Banklwest Stadiuk and right, Paul Doorn.

Small business moves to Parramatta HE NSW Small Business Commission will join the growing workforce in Parramatta from next year, relocating from its CBD location.

The move is part of the NSW Government’s Decade of Decentralisation policy–a commitment to reduce government office space in the heart of Sydney by at least100,000 square metres by 2021.

Minister for Finance and Small Business Damien Tudehope said Parramatta was a vibrant city and a hub of economic activity.

“Parramatta is undergoing a transformation with businesses, big and small recognis-

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ing its huge potential and moving into the CBD. “This relocation is part of the NSW Government’s increasing investment in Western Sydney and our plan to create thousands of additional jobs in Parramatta,” Mr Tudehope said.

The Small Business Commission will join other agencies such as the Department of Education, Department of Planning, Industry and Environment, and the Department of Customer Service Acting Small Business Commissioner Stephen Brady welcomed the move to Par-

ramatta as itwasa significant growth area for small business.

“The Commissioner and team will continue to advocate for all small businesses and provide on-the-ground support for those in need wherever they are in the State.”

Member for Parramatta Geoff Lee said Parramatta was the geographical centre of Sydney and the heartland of small business.

The NSW Small Business Commission provides strategic advice, free to low cost mediation and support to tens of thousands of small businesses each year.

Bankwest hosts its first concert, with pre-sales tickets now available.

“Iconic Aussie bands Cold Chisel and Hoodoo Gurus will rock Bankwest on January 24 next year, to kick-start the Australia Day weekend,” said Mr Lee. “The steepest grandstands in the country will get music fans closer to the action than ever before.”

Venues NSW CEO, Paul Doorn said there is a big buzz around Bankwest Stadium’s first concert.

“The versatility of Bankwest Stadium is one of the best assets of this wonderful piece of infrastructure built by the NSW Government,” said Mr Doorn.

“It can be transformed from a sporting cauldron to a concert arena very quickly and the feedback we get from fans, players and sporting codes is brilliant.”

Economic analysis undertaken by Micromex Research revealed three sporting events at the Stadium generated an estimated total of $2.92M for the Parramatta Local Government Area this year.

A separate report released by City of Parramatta Council showed Parramatta’s local economy gets a million-dollar boost every time an event is held at the new Bankwest Stadium.

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Another big defence project to West  RED DWYER WESTERN Sydney company will provide a critical element of a $5.2B Australian Defence contract.

Thomas Global has secured a $15M deal as part of a contract with the German integrated technology group Rheinmetall Defence Thomas Global is recognised as an industry leader in both domestic and international avionics and defence electronics markets, headquartered at Regents Park, Rheinmetall contracted Thomas Global to

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design and manufacture the CRV Immersive Tactical Trainer system to be used to train Australian Army personnel of the 211 Boxer Combat Reconnaissance Vehicles.

The first 25 vehicles will be built in Germany as part of the technology transfer process, with the remaining vehicles to be built at the company’s specialised Military Vehicle Centre of Excellence in Queensland.

Boxer will replace the ageing vehicles that have served with the Australian Army in East Timor, Afghanistan and Iraq.

The Thomas Global deal expects to generate 20 jobs and demonstrate how Western

Sydney businesses were benefiting from major Defence contracts, the government said.

Global Systems and Safran Group, an international high-technology group based in France, have signed an agreement to commence a partnership which will facilitate industry knowledge sharing and create advanced manufacturing jobs in Western Sydney Thomas Global Systems, established in 1956, supports key Australian defence programs, including for the Collins Submarine, Hawkei armoured vehicle and produces a variety of advanced avionic display products used in a wide range of commercial and military aircraft cockpits.

Elsewhere, Thomas Global Systems has appointed Merv Davis to the company’s advisory board Mr. Davis has extensive experience in the Australian and international defence industry, including in chief executive, operational, strategic and technical roles.

Most recently he was CEO of CEA Technologies and has held senior executive roles with BAE Systems and Saab Australia.

Access News Australia with KPMG conducted a Round Table on October 23 on: The Role for Western Sydney Businesses in the Australian Defence Industry Sector.

See December edition for full report.

Eat St precinct to stay open NNOVATIVE technology and inventive engineering will be used during major construction of the Parramatta Light Rail to minimise disruption to businesses along Eat Street.

Minister for Transport Andrew Constance said customers will also enjoy an additional four months of outdoor dining before hoardings go up.

“We’ve guaranteed major construction in Eat Street won’t start until 2020 ensuring visitors can enjoy the precinct during summer without construction hoardings.”

The Parramatta Light Rail construction plan will see Church Street closed to car traffic from1 February 2020, from the Riverside Theatre to Centenary Square, including the Eat Street dining strip.

After this, the construction team will establish mobile work sites and temporary hoardings along Church Street, with major construction to start in June.

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Also from February, a micro-tunnelling machine (around 1.5 metres in diameter) will construct drainage beneath the street from Centenary Square to the Parramatta River–intended to reduce noise and impact compared to street-level works.

Parramatta Light Rail infrastructure works contractors Parramatta Connect (CPB Downer Joint Venture) are using augmented reality and digital 3D technology to map more than300 utility services, which will provide real-time updates to inform construction planning.

Member for Parramatta Geoff Lee said a construction grace period had also been introduced by Transport for NSW so businesses can benefit from the busier summer trading period.

Macquarie, George, Philip and Market Streets will remain open to vehicles to keep the Parramatta CBD moving during construction.

WESTERN SYDNEY BUSINESS ACCESS NOVEMBER 2019

Artist impression of a pedestrianalised Eat St.

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News

Raquel Manning & Kaylene Hubbard.

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Mary Bacon & Amarjot Bagg.

Karin Mutton & Nicole Kastner.

Holly Kershaw & Debbie Burgess.

Awards honor exceptional women ESTERN Sydney’s most exceptional women have been honored at the annual Outstanding Western Sydney Women Awards on October 15.

The awards are an initiative by Western Sydney Women (WSW), supported by Kate Carnell AO, Ombudsman, Australian Small Business and Family Enterprise.

“Geography has for too long considered to be destiny, and this has disadvantaged women in locations such as western Sydney.

But women from these areas should have as many oppor-tunities as everyone else, and this is being fostered by Western Sydney Women, which aims to help women in the region advance their businesses and career paths, and provide a net-work of support for each other, creating generational change,” Ms Carnell said.

“The Western Sydney’s Outstanding Women Awards not only spotlights the impressive work & achievements of the winners but highlights the potential of all women who live & work in the greater western Sydney region.”

Ms Rose congratulates all the winners with a special mention to the overall Outstanding Western Sydney Woman, Tania MacLeod of The Stage Door Performing Arts who has been and still in a pillar in the business and local community.

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THE FULL LIST OF WINNERS Outstanding Western Sydney Woman in Leadership Award Kate Carnell, Tania Macleod, Amanda Rose.

WSW founding director Amanda Rose said the “calibre of women being nominated was out-standing and this is what Western Sydney Women is all about, promoting women who have long been ignored”.

Presented by Natalie Boyd, Managing Partner, KJA. Tania MacLeod, Director, The Stage Door Performing Arts (Bella Vista).

Outstanding Western Sydney Community Woman Award

Ter-risa Murray, Founder & COO, SAFEHEART International/Make Bullying History Foundation (Stanhope Gardens).

Outstanding Western Sydney Small Business Woman of the Year Presented by Gina Field, Managing Director, Nepean Regional Security. Kylie Benson, Direc-tor/Owner, Newington Podiatry (Newington).

Outstanding Western Sydney Woman in Trades Award Presented by Nicole Kastner, Founder, Ashbury Service Centre. Karin Murton, Director, Karin Murton Hair Design (Northmead).

Outstanding Western Sydney Woman Entrepreneur of the Year Presented by Debbie Burgess, Joint Managing Director, Bright Print Group. Holly Ker-

Presented by Amarjot Bagga, Community Engagement Manager, Australian Turf Club.

Continued on page 9

WESTERN SYDNEY BUSINESS ACCESS NOVEMBER 2019

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Rose Lewis & Sharon Levy.

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Jackie Carpenter & Sarah Young.

Natalie Boyd & Tania Macleod.

Kristen Green & Yamane Fayed.

Western Sydney’s Inspirational Woman Award Presented by Nikky Van Der Meer, Chief Financial Officer, Parramatta Leagues Club.

Jackie Carpenter, Founder/Director, One Giant Leap/Destination Imagination (Windsor).

Outstanding Western Sydney Executive Woman of the Year Kylie Benson & Gina Field.

Louise Sparkes Howarth and Yamane Fayed.

Vicki Leaver and Mary Konstantopolous.

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Outstanding Western Sydney Sporting Woman of the Year

shaw, Co-Producer, TEDxParramatta, Senior Science Communicator, University of Sydney, Free-lance Event Producer (Westmead).

Presented by Vicki Leaver, Director, Parramatta National Rugby League Club Pty Limited. Mary Konstantopoulos, Founder, Ladies who League (West Pennant Hills).

change Representing the City of Parramatta.

Louise Sparkes Howarth, Founder & Head Pineapple, Pineapple Marketing & Promotions (Spring Farm).

Outstanding Western Sydney Young Woman of the Year Presented by Sharon Levy, Partner, Bartier Perry Lawyers. Rose Lewis, Western Sydney Uni-versity Student (Marayong).

Outstanding Western Sydney Woman Start Up of the Year Presented by Yamane Fayed, Multicultural Women’s Hub, Information and Cultural Ex-

Western Sydney Woman with Ambition Award Presented by Kaylene Hubbard, Partner Enterprise, KPMG Greater Western Sydney. Raquel Manning, Founder & Director, Blue Diamond Property Group Pty Ltd (Wetherill Park).

Presented by Carolyn Munk, Principal, Matthews Folbigg Lawyers. Kristen Green, Executive General Manager, Aquafit Health Fitness Wellbeing (Campbelltown).

The overall Outstanding Western Sydney Woman of the Year. Tania MacLeod, Director, The Stage Door Performing Arts (Bella Vista). #WSWAwards2019 Instagram: https://www.instagram.com/westernsydneywomen/ Facebook: https://www.facebook.com/westernsydneywomen/ Website: http://westernsydneywomen.com.au

Western Sydney businesses find value in untapped talent pool What does a chicken shop, a bridal boutique and a gym have in common?

All three have discovered the benefits of hiring workers with disability.

“Smart business owners are realising the advantages of hiring people who happen to have a disability,’ said Mohamed Bah, Manager NOVA Employment Parramatta.

“We make is easy for Employers. We get to know you, your business and what the role entails, and then we match that with people who have the necessary skills,’ explains Mohamed.

‘We save business owners the hassle of advertising by pre-screening and providing a short-list of candidates,’ adds Mohamed.

“We’ve found staff for all kinds of businesses. Cleaning companies, real estate agents, bridal shops, gyms, trades and apprenticeships. You name it.’

Angela Vassallo, co-owner of family run Vasco’s Charcoal Chicken on Church street Parramatta hired a kitchen hand who has become an integral part of the team.

“Scott is hard working, committed and reliable,’ said Angela. “He’s everything you would want in an employee.”

Scott, who lives with autism, is responsible for a variety of tasks said Angela: “Anything to stocking the drinks, making wraps, serving, cleaning and ongoing jobs that are very helpful in the flow at Vasco’s.”

WESTERN SYDNEY BUSINESS ACCESS NOVEMBER 2019

The benefits are not just one-sided.

Scott says this job has been life-changing for him.

“I love working in the kitchen with John and Sash’ said Scott of his co-workers.

They are a great team.”

Scott, who was previously unemployed for two years said, “working at Vasco’s has made me more motivated and confident in general.”

“I am more enthusiastic about life whereas before I got this job, I was having some depression just sitting at home.

Now, I am much more social too,” adds Scott who is eager to learn new skills in food preparation.

Vasco’s Charcoal Chicken is one of 87 local businesses who have hired during NOVA Employment’s annual ‘100 jobs in 100 days’ campaign, which is aimed at bringing awareness to the abilities of people with disability.

With just nine days remaining of the 100 day long campaign which launched in July, Angela wants other businesses to give hiring people with disability a go.

“I definitely recommend other businesses look past the disability and focus on ‘abilities’ when hiring, because everybody has something to offer,” said Angela, who hired Scott three months ago.

If you are looking for hard working reliable staff contact Mohamed Bah to book a FREE consultation via email mohamed.bah@novaemployment.com.au or phone 0415 805 086.

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Business Profile

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How Greg took the HR plunge  TERRY COLLINS FTER holding senior HR and organisation development roles in large organisations such as the Forestry Corporation of NSW and Catholic Health Care Services, Greg Mitchell decided to take the plunge in 2007 and open his own human resources company.

The result was HR Success, based in Western Sydney and servicing clients from across the Greater Sydney Region and sometimes beyond.

“After travelling and working outside my local area for some years, I wanted to work in and become more a part of my local community,” Mr Mitchell said.

“In the back of my mind, I’d always also had a desire to one day start my own business.

“I’d thought about it a few times over my career but there came a point at which I ran out of reasons not to do it – the time was right, and HR Success was the result.

“It’s been great to have that local involvement, meet plenty of good people and make some great friends in the process.

“The adjustment to working with smaller, local businesses was significant in the early days, but I’ve no regrets – it’s been an interesting ride that’s for sure.”

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Experienced team The three-person team, which also includes experienced professionals Margot Gallagher and Jay Heald, is dedicated to helping business owners and managers achieve Success Through People.

“While successful businesses also need to have sound financial management, efficient process for delivering quality products/ser-

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The team at HR Success (from left) : Jay Heald, Greg Mitchell and Margot Gallagher.

vices, effective marketing and sales functions and the like, none of it happens without the right people doing the right things at the right time,” Mr Mitchell said.

“That’s why we’re passionate about helping businesses manage their people effectively – they are the drivers, the engine room, the determinants of business success.”

Depending on the needs of the client, the company will often utilise their exclusive 8

Elements to Success through People model as a means to assess current people management practices within a business and identify and prioritise strategies that can make a real and significant difference to profitability, culture and ongoing success.

“The differences between workplaces have always intrigued me,” Mr Mitchell said.

“Some workplaces are filled with people enthusiastically working together, providing

exceptional products and services and achieving great things.

“You visit other workplaces and you just know that something’s not quite right; the team’s not engaged, they’re not working well together, the quality of products and services is not quite where it needs to be and/or the business is facing some tough times.

“The tag-line that accompanies our logo is Success through People, because at the end of the day we firmly believe that sustainably successful businesses consist of great people being led, managed and working together in a way that sets the foundation for their mutual success.”

The company has recently also launched Short N Sharp Training, designed to provide businesses in Western Sydney with access to professional, costeffective in-house team training.

The HR Success team will come to your workplace and conduct a two-hour session providing essential information and skills in a specific subject area.

“This is long enough for your team to gain the knowledge and skills they need, but not too long for them to be away from the front line of your business,” Mr Mitchell said.

“Participants get just what they need, without the waffle and without the fluff.”

Full details can be found at www.shortnsharptraining. com.au. For general details on the business’s varied services, go to www.hrsuccess.com.au

WESTERN SYDNEY BUSINESS ACCESS NOVEMBER 2019

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Technology Success

www.wsba.com.au

Tips for optimal technology  DARRYL MCALLISTER OST people can easily identify with the need to protect your business premises or vehicles from peril, because being without either would put your company’s well-being at a significant risk.

But, what about your IT infrastructure?

A business is often just as, if not more, dependent upon their technology than they are almost anything else.

From cloud-based solutions that run their offices from anywhere to the wireless network that keeps everyone connected, for most businesses, their sales and output would come to a stop without their technology.

Because the health of your business is dependent upon your technology performing efficiently, taking time to properly manage your IT risk is critical. Read on for tips on how to do that.

M

Steps to IT Risk Management To mitigate the risks that accompany any problems with your IT infrastructure, you need to go through a few key steps that will help you come up with a strategy that will protect your business from serious damage should an IT incident occur. Here’s what you need to do.

1. Identify IT Infrastructure Risks Your first step to coming up with a strategy is to identify what could possibly go wrong.

This should be a list where you explore all possibilities of “What if.” Such as, “What if an employee lost their laptop with sensitive business information on it?” or “What if our power went out at the office for over 24 hours due to a storm?”

Mapping out all the things that could possibly put your technology at risk, will allow you to then identify ways to mitigate the risk of

something happening and come up with plan that will get you back up and running quickly.

Some of the “What ifs” might be: • Breach of your network and customer data.

• Virus or malware infection.

• Accidental or malicious deletion of company files.

• Lost or stolen devices.

• Hardware failures.

• Security breaches due to unapplied operating system or software patches.

• Downtime of a major cloud service (like Office 365 or Slack).

• Your internet service provider goes down due to a natural disaster.

2. Analyse All Risks Now that you’ve written down what could possibly go wrong with your technology you

want to take some time to analyse each of the risks. Each risk will have different consequences and mitigation factors.

For example, a way to deal with a hardware failure would be to sign on to a proactive managed services plan, which could predict ahead of time when you need a part replaced to eliminate the risk of it causing downtime.

But for something like a natural disaster, while you can plan for it, it’s much more difficult to predict ahead of time and you can’t really stop it from happening.

3. Rank Your Risk Factors According to Severity You’re going to want to address the most severe risk first in any IT risk mitigation plan, so in order to do that strategically, you need to rank each risk according to how it could impact your business and how likely it is to occur.

Phishing remains the number one cause of data breaches, and we already know that data breaches and their resulting downtime can be costly to businesses, so protection from phishing attacks would most likely have a high ranking on your risk list. While something like an employee lost device, might be lower if you already have a mobile management tool in place.

4. Create Your Risk Response Plans This where ranking is going to help you most, because it will give you a strategy to follow when creating an IT Risk Response Plan for each risk factor. You’ll start with the highest ranked risks first and then work your way down.

Your response plans should be as detailed as possible and should include things such as: • What you can do to reduce the risk factor.

• Steps your employees should take if the event occurs.

• Detailed contact and responsibility plans, so everyone knows who is doing what.

• Desired timeline for getting your IT back online.

• Reporting requirements for identifying steps taken during the outage.

5. Continually Monitor for Risk and Review your Response Plan After you’ve completed your Risk Response Plan, you want to begin implementing the mitigation activities that you identified.

This may be signing up for a managed IT security plan to reduce your chance of a network breach or putting employee training in place to help identify phishing emails.

Darryl McAllister is CEO of Netcare. Visit www.netcare. com.au

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WESTERN SYDNEY BUSINESS ACCESS NOVEMBER 2019

13

The Dialogue

www.wsba.com.au

Where top decision makers meet ď Ž ADAM LETO HIS month the Dialogue will present our annual BOOMTOWN Summit where we will host the top decision makers in NSW. Those people responsible for your commute to work will take centre stage and you’re invited too.

Addresses by both the Minister for Transport and Roads Andrew Constance, and the Minister for Planning and Public Spaces Rob Stokes, are headlining our annual conference program this year.

It kicks off on Friday, November 29 and we hope you’ll be there to hear their insight into a range of issues that impact work and life in our region.

As I mentioned last month, the Dialogue will host Premier Glady Berejiklian at BOOMTOWN as part of our Infrastructure Dinner.

To be held the night before, it will see some important discussions tabled around property, transport and infrastructure trends in Western Sydney. We’ll also get the Premier’s update on some major recent announcements.

Transport, both now and in the future, remains top of mind for decision makers, businesses and workers alike. Plans for Sydney Metro West released recently offer the business sector of Western Sydney the level of connectivity needed for continued success.

The Metro West is arguably Sydney’s most transformative infrastructure project and the recent announcement created major national interest.

The Dialogue believes this project is just as significant as the Western Sydney Airport.

It stands as an absolute game changer not just for our region, but all of Sydney.

The location of the seven new Metro stations, and potentially others at Rydalmere and

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Pyrmont, is of the upmost interest. Local and global businesses, educational institutions and government departments are assessing their investments based on the new metro plans.

Metro West will bring Parramatta and the Sydney CBD much closer together. It will place Sydney Olympic Park within 15 minutes of the CBD and 10 minutes from downtown Parramatta. This is a fundamental shift in the economic geography of Sydney, opening swathes of the city to 30-minute access to jobs.

While we tend to focus on the journey to work for commuters, the benefits for businessto-business travel provided by this project shouldn’t be overlooked.

Steroid Injection The way we conceive Sydney’s “Central Business District� will change, and there will be tighter integration of the GPOP corridor with the CBD and eastern economic arc over time.

With Metro West providing a steroid injection for GPOP, we must also turn our attention to the commuter experience of the Central City – the 30-minute city surrounding GPOP. To get full value out of the investment, the networks feeding into the east-west spine need to improve.

Recent figures show vehicles are, for now at least, the most popular mode of transport for travel to work. In fact, 59% of workers use vehicles in their commute. As we know, many commuters use cars in Western Sydney, and that is mainly due to limitations with other options and the nature of their employment.

Theoretically, Metro West will alleviate pressure on Parramatta Road and Victoria Road, but congestion and capacity constraints on the region’s key north-south connections

“

The Dialogue believes the Metro West project is just as significant as the Western Sydney Airport.�

Airport.�

- Adam Leto. will remain. A congested Central City amplifies congestion across Sydney and inhibits travel across the metropolis.

Infrastructure Australia has listed the upgrade to the capacity of the A3 and A6 corridor as a priority initiative.

Both these major arterial roads provide important connections for people and trade carrying 163,500 vehicles per day between them at their busiest points.

The Future Transport strategy has flagged a potential future motorway-grade road link parallel to the A3 corridor, which along with the longer-term Kogarah Parramatta-Epping rail project would serve to recalibrate Sydney on a north-south axis and not simply the eastwest connectivity axis line that has dominated urban planning and infrastructure development for 200 years.

Increasing car parking at train stations has been invested in as a solution by both State and Federal Governments to increase patron-

age of public transport and to reduce road congestion.

This investment is welcome, however the longer-term economics around carparks poses serious questions on the viability of carparks procured today as a solution to future congestion.

Of course, there is a $20B question underpinning all of this. We’ve always been of the view that, given its national significance, Metro West should be part-funded by the Federal Government. In a slowing economy, this is a shovel-ready project that will provide a much-needed boost, and importantly, help speed up the project’s delivery.

Something that will help many workers in Western Sydney to get to work on time.

Adam Leto is executive director of the Western Sydney Dialogue.

Visit: www.westernsydney.org.au

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Telstra Business Technology Centre

www.wsba.com.au

Bringing the technology to help build successful business in Sydney’s West N 2020, small and medium business needs more than just a mobile phone plan and a website if it wants to ‘be that business’.

These days, it’s all about cloud storage and software as a service, data networks and IP phones, cyber security, and highquality hardware and software personalised for your business, helping to boost productivity both in the office and on road, whilst dramatically reducing downtime.

Telstra Business Technology Centres are designed with the needs of business owners and operators in mind – no matter how simple or how complex their operations are.

The staff at these Centres are highly trained with expertise in our small business solutions, whether you need to set up a website or e-commerce store, if you want a cloud service for your digital operations, or if you have more traditional needs like fixed broadband or mobile services.

Two new Telstra Business Technology Centre’s in Sydney’s West are now open – providing expert information, personalised service and ongoing support to small and medium business customers.

With two convenient locations in Merrylands & Penrith, who are available both for walk-ins and by appointment to offer a one-stop-shop for advice, where local businesses can interact with local expertise, to get the right advise for end-toend business and complex multi-site technology solutions.

I

Family Business

The team at Telstra Business Centre Sydney West.

This means if you currently deal with the fantastic staff at the Telstra Business Centre West Sydney or Telstra Business Centre Nepean & Hawkesbury, you will still see the same friendly faces, with many more additions to the team.

This team is a family business, founded by Joe and Georgette Khoury in 2000, and has been servicing the local business community for 20 years.

In that time they have constantly won awards for their customer service, being a major reason they were selected to run two of the 28 new TBTC’s, which now covers businesses span-

ning across; Marrickville, Rhodes, Homebush, Bankstown, Wetherill Park, The Blue Mountains, Windsor and Richmond and everything in between including Parramatta, the Hills District and Penrith.

They’ve also launched Account Management Support for all our small business customers, irrespective of their size.

The team hopes this is a win for time-poor business owners – by offering them personalised support from a specialised team, we want to take the burden of managing Telstra services

off the hands of business owners to give them more to run their business more effectively.

To contact the team at the Telstra Business Technology Centre Sydney West or Sydney Outer West, for advice on something small about the new iPhone 11, or a complete telephony and IT audit email info@tbtc.com.au or phone ( 02) 8868 1188. Visit 164 Merrylands Rd, Merrylands or 1/308 High St, Penrith.

Safeguard your business with a new Telstra business bundle Our bundles include mobile broadband backup and the calls and data you need to do business.

Telstra Business Centre Sydney West & Sydney Outer West Sydney West • 164 Merrylands Rd, Merrylands • 02 8868 1111• info@tbtc.com.au Sydney Outer West • 1/ 308 High St, Penrith • 02 4722 7777 • info@tbtc.com.au

THINGS YOU NEED TO KNOW. nbn™ network: nbn™ services not available to all areas or premises. Mobile Broadband Backup: You need to be in a Telstra Mobile Network coverage area in order to use this feature nbn™, nbn co and other nbn logos and brands are trade marks of nbn co limited and used under licence.

WESTERN SYDNEY BUSINESS ACCESS NOVEMBER 2019

15

News

www.wsba.com.au

Artist impression of the stops along the Western Sydney Metro.

Linking Parramatta to Sydney CBD ONSTRUCTION will soon begin on the Western Sydney Metro, with seven station locations confirmed.

The project that will slash travel times between Parramatta and the Sydney CBD down to around 20 minutes.

Premier Gladys Berejiklian said construction work will begin next year, commencing at the Bays Precinct, to prepare the site for major tunnelling works.

C

“

In addition to becoming the easiest and fastest way to travel between these two cities, the project is also anticipated to create approximately 10,000 direct and 70,000 indirect jobs.”

- Andrew Constance.

“The Western Sydney Metro will fundamentally change how we get around our city for generations to come, connecting Greater Parramatta and the Sydney CBD with fast, safe and reliable metro rail,” Ms Berejiklian said.

“We’ve successfully delivered the North West Metro Line early and $1M under budget, the next line from Chatswood to Sydnenham and Bankstown is on track to open in 2024, and now the next Metro project is underway.”

The first works in the Bays Precinct will

include site surveys, investigations and early works such as road relocation.

The locations of seven proposed Metro stations have been confirmed at Westmead, Parramatta, Sydney Olympic Park, North Strathfield, Burwood North, Five Dock and the Bays Precinct.

The NSW Government will also fast-track work to investigate the feasibility of building a Metro station in Pyrmont, while also assessing a potential station at Rydalmere. Further work is also underway to determine the location of the new Metro station in the Sydney CBD.

Project team The project team has started informing affected property owners and tenants. The preference is always to reach a commercial agreement, with compulsory acquisition a last resort.

Minister for Transport Andrew Constance said the project team has been talking to

communities along the alignment since 2016.

Details of the exact station locations are now available on the Sydney Metro website.

“Western Sydney Metro will more than double the existing rail capacity between Greater Parramatta and the Sydney CBD and slash travel times between Parramatta and the Sydney CBD to around 20 minutes,” Mr Constance said.

With the T1 Western Line and the T9 Northern Line expected to reach capacity within the next decade, the NSW Government’s commitment to fund this project ensures that tomorrow’s Sydney has the infrastructure it needs to keep moving.

“In addition to becoming the easiest and fastest way to travel between these two cities, the project is also anticipated to create approximately 10,000 direct and 70,000 indirect jobs,” Mr Constance said.

At Parramatta, the new Metro station will serve the commercial core of the Parramatta

CBD to the north of the existing train station.

Sydney Olympic Park, which is visited by more than 10 million people each year, will also get a second railway station within walking distance of ANZ Stadium in the heart of the growing town centre, reinforcing its status as Australia’s premier events, sporting and entertainment precinct.

The NSW Government has today also announced that it is kicking off a global search for suppliers capable of building more than 50 kilometres of new Metro railway tunnels connecting the two centres – the longest railway tunnels ever built in Australia, in what is expected to be the biggest tunnelling contract awarded in Australian history.

Suppliers wishing to express their interest in the procurement of the tunnelling contract for Western Sydney Metro will be able to register their interest on the eTendering website from tomorrow.

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Manufacturing

COMMITTED TO INNOVATION AND GROWTH Cumberland Business Chamber (CBC), member owned and operated organisation is committed to the development of innovation and business growth. Strong advocates for the Australian manufacturing industry, we are a solutions-focused group who support new ideas and business relationships.

With connections across Greater Western Sydney, the Cumberland Business Chamber believes that innovation and real leadership can transform the Australian business landscape.

PMG CEO Jason Elias (left) with Minister for Defence Industry Melissa Price and a Rheinmetall representative at the launch.

PMG plays key role in Boxer 8x8 delivery  TERRY COLLINS PRECISION Metal Group (PMG) has played a pivotal role in the delivery of the first of 211 new Boxer 8x8 CRVs to the Australian Army.

Delivered by Rheinmetall Defence Australia under the $5B Land 400 Phase 2 Mounted Combat Reconnaissance Capability program, the Boxer arrived in Brisbane In July.

Wetherill Park based PMG is one of seven small business to have been contracted for the supply for the first 25 vehicles, which will be assembled in Germany and delivered to Australia as part of technology transfer activities to familiarise Australian workers and suppliers on the specific manufacturing techniques of the vehicles.

PMG Chief Executive Officer Jason Elias said the company had opened new roles for the project.

“We will continue our expansion into defence, opening up another 15 roles in mid2020,” Mr Elias said.

Minister for Defence Linda Reynolds said the Boxers, with their high levels of protection, firepower and mobility, would provide a world-class capability to the Australian Army. “[These vehicles] will be able to undertake a range of missions, from regional stability and peacekeeping through to high-threat operations and will provide improved safety to Australian soldiers on deployment and on ex-

ercises around the world,” Ms Reynolds said.

“This project presents an exciting opportunity for Australian industry to play a vital role in delivering leading-edge capability and technology to Australia’s Army.”

Minister for Defence Industry Melissa Price said over the 30-year life of the vehicles, Australian industry would secure $10.2B of the total investment in acquiring and maintaining the fleet.

Minister Price said 12 small businesses across Australia would contribute to the Boxer program overall.

Following delivery of the first 25 vehicles, the remainder will be assembled at Rheinmetall’s Military Vehicle Centre of Excellence facility in Redbank, near Ipswich, using companies located across Australia, including PMG, which will provide prototype bracketry.

Rheinmetall Defence Australia managing director Gary Stewart said the benefits to Australian business would be ongoing.

“Rheinmetall is committed to growing an Australian sovereign military vehicle capability and to have that centred in the most advanced military vehicle manufacturing facility in the country will make it a real asset of national significance,” he said.

Rheinmetall is also shortlisted for Phase 3 of the Land 400 tender, and if successful, would manufacture 400 infantry fighting vehicles at its site near Ipswich.

We welcome new members! Discover how CBC can workwith your business, go to: www.cbchamber.com.au

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An Incredible ROI… “Being a member of the Cumberland Business Chamber has helped me change the culture of my business. This is about more than finding customers. I have met people who inspired and equipped me to take my business to another level. I doubt that I would have done it on my own but they gave me the motivation, confidence and expertise that I needed. I know that this is about long-term improvement not a quick-fix, so with patience and regular participation in the Chamber I have received an incredible return on my investment – including the opportunity to be interviewed by economist and media personality Ross Greenwood.”

Michael Mourad, Director Pace Pallet Services www.cbchamber.com.au The first of the Boxers.

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Love of SMEs inspired the big event: 22

Mark Bouris on stage at Blacktown RSL Club.

BOURIS PLAYBOOK Business guru shares success tips

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From left: SEC Managing Director, Robert Theodoridis, Mark Bouris and Connie Theodoridis.

WESTERN SYDNEY BUSINESS ACCESS NOVEMBER 2019

ORE than 200 people turned up to hear business guru, Mark Bouris share his tips for business success at the October Greater Blacktown Business Chamber special event.

Held at Blacktown RSL Club the event was sponsored by Western Sydney based, Sydney Electrical Contractors (SEC).

GBBC President, Trevor Oldfield said the event was a great success attracting an audience from throughout Western Sydney to hear business insights from one Australia’s most successful business leaders.

“The success of this event demonstrates that SMEs have an appetite for knowledge and experiences that enables them to grow,” Mr Oldfield said.

Mark Bouris is best known for founding Wizard Home Loans before selling off 50% of the business to Kerry Packer in the 1990s.

He has since established Yellow Brick Road, a national financial services company.

During his presentation, Mr Bouris shared with the audience lessons from his business career, many of them derived from his business relationship with Kerry Packer.

Guests were treated to excellent food and a mini exhibition of historical electrical equipment from SEC. Managing director of SEC, Robert Theodoridis, said with the event being such a success, he expected his firm to be hosting another major event in Western Sydney in 2020.

SEC - www.sec24hr.com.au GBBC - www.greaterbbc.org.au

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SCENES FROM THE MARK BOURIS EVENT

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WESTERN SYDNEY BUSINESS ACCESS NOVEMBER 2019

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SCENES FROM THE MARK BOURIS EVENT

WESTERN SYDNEY BUSINESS ACCESS NOVEMBER 2019

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Love of SMEs inspired big event I T all started back in February 2019, where Managing Director Robert Theodoridis along-side with his partner Connie Vlassopoulos attended Mr Mark Bouris’s Master Class at the Star.

They were that inspired by his presentation, that they knew it was their purpose to have him as their special guest at the Business after 5 that they were hosting in October 2019.

“It all started with a thought to provide back to the Business community of Greater Western Sydney.” said Managing Director, Robert Theodoridis.

That thought then became a reality and in conjunction with the Greater Blacktown Business Chamber, Mark Bouris was invited to present his wisdom and knowledge to over 200 guests on October 22 at the Blacktown RSL Club.

“Many months of preparation and hard work went into planning for the event, to ensure that everyone who attended would go home as inspired as Connie and I,” said Robert.

“The night would not have been possible without the amazing assistance of our wonderful staff, Anna and Emmanuel Theodoridis, Dave Power from Power Creative, Benjamin Herring from Sound Productions, Chris Hekeik from Modemedia, the Blacktown RSL, the Greater Blacktown Business Chamber, The Fordham Company and lastly the man himself Mr Mark Bouris.”

“I wanted to do something completely different and to inspire employees and SMEs through my personal experience and Mark’s passion of giving back.”

Both Rob and Connie have a passion for SMEs and believe that SMEs are the driving hub for the Australian economy, especially in the Greater Western Sydney were there has been such rapid growth.

On the night, Mark provided guests with an insight to his Playbook for success which had never been presented before.

He left the crowd inspired and motivated, with many guests explaining that they will be implementing the key concepts that were presented to them by Mark.

For more information about Marks digital Playbook for success visit his website at www.mentored. com.au With the event being such a huge success, Sydney Electrical Contractors are now busy planning for their next big event, which will be held sometime in 2020.

The wining team at SEC.

SEC recognised for excellence again YDNEY Electrical Contractors (SEC) is proud to announce that they have been recognised for a second year in a row for their commitment and execution of high quality of work and were awarded a Certificate of Commendation at the NECA 2019 Excellence Awards for the category of ‘Small Contracting Business (Company)’.

Sydney Electrical Contractors submitted an entry for the work completed at Windsor Auto Group for stages 1 & 2.

“Being recognised at our industry’s excellence awards and against such strong competition really proves the quality of work and service we provide” said Managing Director Robert Theodoridis.

Beiong held at The Star, the Excellence Awards are the most prestigious awards offered in the electrotechnology industry and celebrate excellence in quality, technology, innovation, management, WHS and commercial expertise.

SEC has more than 35 years’ combined experience in the electrical and communications industries. They specialise in new home electrical installations, solar system installations, commercial fit outs, multi-story residential apartments, and strata maintenance. The company is also qualified in all Level 2 Electrical Work which includes emergency and restoration repairs.

For more information about Sydney Electrical Contractors head to www.sec24hr.com.au

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WESTERN SYDNEY BUSINESS ACCESS NOVEMBER 2019

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As Australia's fastest growing region and home to 150,000 businesses, Western Sydney is a powerhouse of development and progress.

WSABE is the region's premier business awards program responsible for driving excellence in our our region. As media partner, WSBA is proud to once again produce this souvenir edition and we congratulate all winners and finalists.

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WSABE 2019 FEATURE 1

WESTERN SYDNEY BUSINESS

SPARK OF

INVENTIONS It takes a SPARK to revolutionize the building construction industry, inventing new sustainable building Material.

Our business started with a spark of creativity and passion that is now spreading like wildfire, fanned by innovation, through the home building and materials market in Australia.

An industry that is known for its lack of flexibility and responsiveness, where traditionally customers have had to accept a â&#x20AC;&#x2DC;one size fits allâ&#x20AC;&#x2122; service ethic, is being challenged by Spark Homes and our philosophy of unlimited customisation. We simply believe that Australians should be able to have the home they want. Exactly what they want. And they should be able to have it in an affordable, energy, efficient, sustainable way. And so we make building materials, products and entire home packages that do just that.

Customisation is the new competitive frontier in home building and we are leading the charge.

Our success is directly related to our clients achieving superior results, and they do that because of the research, design and engineering innovation we are able to bring to product and home designs.

Our talented designers and engineers in our research and development team are constantly at the forefront of new technology and new techniques. They are constantly adapting developments to products that we know will work in the real world, products we know will achieve cost and performance advantages, like seven to 10 star energy ratings across our products, and so we allow our clients to directly reap the benefits of innovation and design breakthroughs.

At Spark Homes we regard innovation as a core business competency. That means it is in everything we do. From our incredible foldable house and brilliant kit homes to our range of structural systems, insulated panels, aluminium sliding doors & windows, double-glazed windows and doors, joinery and plumbing, it all starts will innovative design and a deep, state-of-the-art understanding of what is now possible.

At Spark Homes, innovation goes beyond the products to include our services, and for us, that means that every client project is bespoke. It will be as individual as you are, as unique are your exact circumstances, plans and dreams.

So stop dancing in the dark and put us to the test. We are confident that you will be as pleased with our innovative products and services as all the happy clients we have had over the years.

P 02 8807 4717

E enquiry@sparkbusinessgroup.com.au Unit 3, 13 McCormack Street, Arndell Park, NSW 2148

2

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WSABE SOUVENIR EDITION 2019

WSABE 2019 FEATURE 2

WINNER

Western Sydney Awards for Business Excellence 2019

SOUVENIR FEATURE

Housing solutions for the vulnerable owned by Evolve Housing, along with stock owned by developers, landlords, government divisions or other not-for-profit organisations.

It also manages non-affordable housing on behalf of private landlords for a competitive fee. The profits made by Echo Realty are channelled back into.

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Evolve Housingâ&#x20AC;&#x2122;s properties cater to a diverse range of needs, household sizes and incomes so that people in need across all ages and backgrounds can access housing that suits them.â&#x20AC;?

Affordable housing stock

The team at Evolve Housing.

Â&#x201E; DI BARTOK

Needs of young people

A

ND the grand winner of the Western Sydney Awards for Business Excellence goes to . . . Evolve Housing.

Evolve Housing is an award-winning community housing provider delivering housing solutions and services that support people to achieve their potential and aspirations.

Evolve Housing is one of the largest not-for-profit housing providers in Australia, managing about 3,700 properties and providing housing for about 7,800 residents who would otherwise be facing homelessness or housing stress.

It has a strong presence in western Sydney, and its two offices are in Parramatta and Penrith.

It provides subsidised housing to people living on very low to moderate incomes who are unable to pay for appropriate housing in the private market.

It achieves this by forging mutually beneficial partnerships with government, developers and investors to create new community housing stock to help meet growing demand.

Evolve Housingâ&#x20AC;&#x2122;s properties cater to a diverse range of needs, household sizes and incomes so that people in need across all ages and backgrounds can access housing that suits them.

D

Westfield Parramatta Excellence in Retail

Wentworth Healthcare LTD

Navneesh Garg

Adactin Group Pty Ltd

SP Motors Australia

Excellence in Micro Business

Outstanding Employer of Choice

WSABE Excellence in Marketing

Blueberry Hills on Comleroy

MATE

Momento Hospitality Patrons Choice

Foundational Business Consulting

Excellence in Social Enterprise

Outstanding Young Entrepreneur

Catholic Education Diocese of Parramatta

Michael Hughes Foundation

Zyran Erasmus App Boxer

Excellence in Sustainability

Start Up Superstar

National Theatre of Parramatta (Riverside)

Loxley on Bellbird Hill Pty Ltd

Meekâ&#x20AC;&#x2122;s Preschool & ELC

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SOUVENIR EDITION 2019

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Excellence in Innovation

Commonwealth Bank Excellence in Arts & Culture

ACCESS

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University of New England Excellence in Education, Training and Careers

Outstanding Young Employee

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SOUVENIR OUVENIRR EDITION EDITIO DITIONN DITI

Souvenir

This program is funded by the NSW Government Department of Communities and Justice and provides support to social housing clients to enter into sustainable employment.

In 2017, Evolve Housing became a trailblazer in the community housing sector by launching the first not-for-profit real estate agency in NSW, called Echo Realty.

Echo Realty specialises in affordable property management and celebrated the milestone of managing 1000 affordable properties in May 2019.

It manages affordable housing stock

Worthy winners take a bow

RUM ROLL: here are the worthy winners of the 2019 Western Sydney Awards for Business Excellence.

Well-done to all of you hardworking businesses and may you continue to thrive.

Western Sydney Business Access, the WSABE committee and award sponsors congratulate the winners and all the finalists as well.

A run-down on each business is in the write-up of all the finalists.

WSABE

It has a division specifically devoted to the needs of young people, called Evolve Housing for Youth, which provides transitional housing and specialist youth work support to people aged 16-24 years old. It is also a registered Specialist Disability Accommodation provider and accredited under the NSW Disability Service Standards.

In early 2019, Evolve Housing won the tender to deliver the Opportunity Pathways program in the Nepean Blue Mountains and South Western Sydney Districts.

Evolve Housing to fund the creation of more social and affordable housing stock, and the delivery of social support programs.

More than simply putting a roof over peoplesâ&#x20AC;&#x2122; heads, Evolve Housing is dedicated to creating thriving communities and providing tailored support to help residents achieve their aspirations. Evolve Housing also provides tailored support to all its residents to help them meet their personal, wellbeing, educational and employment goals.

Residents are each given the opportunity to have their personal needs assessed by a specialist support worker upon entry to housing, and if they choose to take up this offer, a personalised support plan is created for them that may include referrals to external service providers.

In addition, Evolve offers a range of programs including financial support (grants for students and to assist young people to get involved with sport), workshops on topics including money management and digital skills, a calendar of social activities throughout the year, and assistance accessing training and employment support. www.evolvehousing.com.au

S

Cover: Depicts images from Evolve Housing people and projects, Courtesy Evolve Housing.

Editor: Di Bartok Sales: Graham Maughan and Julie Jackson.

Publisher: Access News Australia in collaboration with the Parramatta Chamber of Commerce.

Distribution: This edition is distributed 1,000 copies at the Gala event and as an insert to November WSBA, 10,000 copies and archived permanently at www.wsba.com.au.

BUSINESS

WSABE 2019 FEATURE 3

3

SUCCESS

Western Sydney Awards for Business Excellence 2019

SOUVENIR FEATURE

Congratulations all winners and finalists of Parramatta, and category sponsors DOOLEYS Lidcombe Catholic Club, PAYCE, Service NSW, Parramatta Light Rail, Homeworld, Unimoni, Wenty Leagues, Parramatta Leagues Club, University of New England, Westfield Parramatta, I-care and Australian Turf Club.

SCHON CONDON

P

ARRAMATTA Chamber of Commerce (PCC) would like to congratulate all the winners of the 2019 Western Sydney Awards for Business Excellence, or more affectionately Winners of the 2019 WSABEs! You have certainly demonstrated that you are all leaders in what Australia’s most significant business and industrial powerhouse is.

PCC in association with its sponsors and supporters is very proud to have hosted what can only be referred to as a celebration of all that is good in the greater Western Sydney Region.

The focal point of such Awards is certainly to recognise the successful leaders in their respective fields who were tonight presented with their Awards, but that is not the only success that we celebrate.

Now it its 29th year the awards have continually seen not only a steady increase in the number of applications, but also significant gains in the quality of the submissions and the organisations that are being considered for that pinnacle, the WSABE Trophy.

Future success Thus, whilst we do acknowledge the winners, it is also appropriate to acknowledge all those that made the competition so tough, those businesses that have striven to grow and improve and who, whilst certainly successful, were just not quite at that pinnacle. We look forward to your future submissions and success.

The Awards in themselves are, without doubt, a driver of success in what can truly be

Stronger relationships

Schon Condon.

regarded as one of the most significant powerhouses of the Australian economy, Greater Western Sydney, which has Parramatta as its focal point.

It is a region that is finally being properly recognised, and as such the region is now drawing significant investment not only into the services and facilities that the region will offer, but also significant development and construction.

We have not ignored this growth and as such are proud to have included a further two categories into the Awards this year, being

Excellence in Retail and Excellence in Micro Business.

These new awards reflect the overall changing nature of the Region as well as recognising a broader range of potential candidates, not simply owners of businesses. It is clear that the WSABE’s are truly the Awards for this Region, our Region.

Without sponsors events like this simply cannot happen. Thus we also proudly acknowledge the significant support of our Sponsors, in particular the Commonwealth Bank as principal partner, major sponsor City

As the awards have grown their reach has extended further into the Greater Western Sydney Region, and because of this we have experienced a strengthening of the professional relationships within the region.

Consequently, we would also like to acknowledge the input and support of the Chambers of Commerce from Greater Blacktown, Canterbury Bankstown, Sydney Hills, Liverpool, Penrith Valley, CAWS and NSWBC who gave their support to the success of these Award’s. It has truly been a team effort.

In closing I would like to the team behind the event that ensured the success of the Award’s process and gala as a leading Western Sydney icon.

To the judges for their efforts and expertise, the committee chairs Roy who guided the committee and its ancillaries, to particularly Romina, together with Louise and Jenna from our office, and finally to Sonia and her team at Gandhi Creations.

Finally, my thanks to all in Western Sydney that support, contribute to and make Western Sydney what it truly is; the best place in Australia to work, grow, share, and live!

SCHON G CONDON RFD is President of Parramatta Chamber of Commerce.

Online mental health tool locates services

W

ENTWORTH Healthcare has an online mental health tool to help people in the Blue Mountains, Hawkesbury, Lithgow and Penrith navigate more than 360 local mental health services within just five clicks.

The www.MentalHealthHelp.com.au website provides quick navigation to mental health support.

People can use the search function to find a service or they can select from a range of “feelings” that will direct them to the most appropriate services for the type or severity of their mental health problem.

It also lists other services such as drug and alcohol, gambling, employment, emergency relief, housing and accommodation.

Wentworth Healthcare, the provider of

11

WSABE 2019 FEATURE 4

the Nepean Blue Mountains Primary Health Network, designed the website in consultation with people with lived experience and their carers.

“People with mental illness tell us that the relationships they have with service providers are vital to their recovery,” Lizz Reay, CEO of Wentworth Healthcare said. “They can encounter many barriers in their search for support and speak of the challenges of not knowing who to call in a crisis. This tool assists them and their families to navigate the health system and get the support they need”.

Wentworth Healthcare is a not-for-profit organisation that works to improve health for the Nepean Blue Mountains community. www.nbmphn.com.au

PROFILE

L

Western Sydney Awards for Business Excellence 2019

SOUVENIR FEATURE

Mindworx gets how the mind works

IFE often can be challenging, and it is normal to feel some anxiety and sadness from time to time.

But sometimes those feelings can be overwhelming, spoiling your quality of life your family life and work life.

It is when our relationships and work-life, or our child’s school life, are affected that we may be drawn to seek professional counselling.

The team of professional psychologists and Mindworx understand the ups and downs of life and how problems can be nipped in the bud before they impact lives too much.

With families of their own, Mindworx’s psychologists understand the challenges life brings – and just how important good mental health is at all stages of life.

The award-winning practice has been built on a commitment to gold standard therapies and to evidence-based treatments that work.

Mindworx takes great pride in knowing that most of its referrals are word-of-mouth recommendations.

The team at Mindworx.

Mindworx services • Assessment, treatment and counselling services.

• Psychometric testing.

• Evidence based treatments for a range of mental health issues.

• Individual or group programs for anxiety and panic disorders, depression and mood disorders, ADHD (and ADD), sleep problems, eating disorders, and much more.

• Psychotherapy and counselling services for children, adolescents and adults.

Mindworx Psychology combines the latest research with the science of psychology, and adds a pinch of positive attitude.

“By approaching problems such as anxiety, panic, stress, ADHD, behaviour problems or depression holistically, as psychologists we are willing to look both inside and outside the box for solutions to your problems,” Mindworx director and founder Dr Amanda Mullin said.

“Current research tells us that cognitive behavioural therapy (CBT) is a gold standard treatment for a range of psychological issues such as stress, depression and anxiety.This type of therapy tackles the physical symptoms

of anxiety and depression (like the racing heart, appetite changes, fatigue, or the changes in sleep), as well as targeting the unhelpful thoughts and the unhelpful behaviours that can maintain the disorders.”

Amanda stressed that one therapy doesn’t fit everyone, so her psychologists are experienced in a range of therapies apart from CBT. Those therapeutic approaches include narrative therapy, acceptance and commitment therapy, dialectical behaviour therapy, interpersonal therapy, psycho-dynamic therapy, solution focused therapy, mindfulness-based therapies and eye movement therapies.

About Dr Amanda Mullin: a Doctor of Clinical Psychology, and a Clinical Psychologist with extensive training in Clinical Psychology, Amanda is well-known for her work as a keynote speaker, workshop presenter and performance coaching work which sits uniquely with her clinical psychology skills.

She has worked with a wide range of clients in private practice and completed extended training at the Macquarie University Centre for Emotional Health, a world leading research clinic which specialises in understanding the causes of anxiety, and developing highly effective treatments for anxiety disorders.

Amanda founded Mindworx Psychology in 2014 with a focus on building a centre of excellence for mental health assessment and treatment in Sydney Hills District, within a private, confidential and friendly space that worked for the whole family – mum, dad and child – across the lifespan from child to older adult.

Mindworx is at Norwest, telephone 7801 3841, website mindworxpsychology.com.au

EVIDENCE BASED TREATMENTS For Children, Adolescents & Adults

MINDWORX PSYCHOLOGY Many people access psychology services with a clinical psychologist when they realise that their usual strategies for coping are not enough.

02 7801 3841 info@mindworxpsychology.com.au Fax - 02 9475 4065

When things feel difficult, it's important to know that you are not on your own.

WSABE 2019 FEATURE 5

Baulkham Hills: Suite 201, 10 Century Circuit, Norwest Central, Baulkham Hills, NSW 2155

PROFILE

J

Western Sydney Awards for Business Excellence 2019

SOUVENIR FEATURE

Accountants judged with top marks

UDGE Accountants aim to be the benchmark for proactive business, tax, wealth and lending advice by giving clients “an exceptional experience, says director Barclay Judge.

“Our team strives to go beyond our clients’ expectations and assist them on their path to success,” Barclay said.

“The accounting and taxation landscape is constantly changing. By utilising the newest technology and making sure we are at the forefront of industry best practice, we will have a positive influence on your finances.”

Like many businesses, Judge Accountants has grown and evolved from humble beginnings. The practice now employs a number of staff in administrative, accounting, financial planning and lending capacities.

Barclay said his firm services a wide range of clients, small, medium and large businesses, corporations and individuals.

“Judge Accountants focuses on providing holistic, personalised advice to help you achieve your business, personal finance, retirement and estate planning goals,” he said.

“We know every business and person requires a tailored service – from an individual tax return to a complete end-to-end solution.

“We believe you should know exactly what you are getting and for how much, so we offer a fixed price transparent billing system.”

Mr Judge worked for over 10 years at Nexia Sydney – one of Australia’s leading accounting firms. Initially working in Nexia’s Business Services and Tax Division, Barclay gained extensive experience working with clients to minimise their tax and better structure their business and wealth.

The team at Judge Accountants.

After a secondment to a large New York accounting firm auditing US Hedge Funds, he returned to Sydney to establish and run Nexia’s Superannuation Division. During this time, he provided his extensive superannuation insight to various print, radio and television outlets.

After five years of significant growth, it was time for his next challenge. Barclay joined his father, Llewellyn Judge, in his Penrith accounting firm and renamed the business to Judge Accountants.

Barclay is a qualified Chartered Accountant, a Self-Managed Superannuation Fund

Specialist, and holds a Bachelor of Commerce (Accounting) and Graduate Diploma of Applied Finance.

His team includes: Gabrielle Benkovich, who brings a wealth of knowledge and expertise in commerce and accounting. Gaining eight years’ experience in public practice and 5 years’ experience in the commerce world, Gabrielle said she achieved a true insight into how businesses operate and how she could best assist businesses to achieve their goals. She holds a Bachelor of Business (Accounting) and is a qualified Chartered Accountant.

David Rosenthal is a Chartered Accountant who has been working in public practice since 2006, looking after a diverse range of clients. David brings a wide breadth of valuable accounting and business experience, providing him with the benefit of understanding all financial operations of a company – from top level reviews to processing transactions.

Derek Taylor - Judge Wealth has been a financial planner for 25 years.

His wealth of experience ensures he has acute awareness of clients hopes, dreams and concerns about their retirement path. Working at St George Bank for 15 years as a Financial Planner, and boutique financial planning firm WealthStream financial solutions for a further 10 years, Derek really enjoys working closely with his clients to help establish a pathway to their retirement success. He specialises in the provision of financial advice in Life Investment and Life Risk Products, Managed Investments,Direct Equities,Retirement Planning, Superannuation, Self-Managed Superannuation.

Mark Stevenson - Judge Lending is a passionate and driven finance professional, dedicated to finding tailored financial solutions that meet and exceed his clients’ needs.

Mark studied a Bachelor of Business degree (majoring in banking and accounting) at Charles Sturt University, which sparked his enthusiasm for the world of finance.

Judge Accountants is based in Penrith. P: 4732 3844, www.judgeaccountants.com.au

We don’t just give great advice. We provide solutions that make a real difference to your business.

At Judge Accountants we strive to be the benchmark for proactive business, tax, wealth and lending advice and give our clients an exceptional experience.

Our team strive to go beyond our clients’ expectations and assist them on their path to success.

The accounting and taxation landscape is constantly changing. By utilising the newest technology and making sure we are at the forefront of industry best practice, we will have a positive influence on your finances.

Contact details:

A: Suite 7, 488 High St Penrith NSW 2750 P: 02 4732 3844

Like many businesses, Judge Accountants has grown and evolved from humble beginnings. The practice now employs a number of staff in administrative, accounting, financial planning and lending capacities, as we continue to support our clients and ensure we deliver a complete and integrated solution.

WSABE 2019 FEATURE 6

We service clients with a range of backgrounds, including small, medium and large businesses, corporations and individuals.

PROFILES

SOUVENIR FEATURE

Western Sydney Awards for Business Excellence 2019

B Quality food is an important ingredient of the Dooleys culture.

E

Dooleys part of local community

STABLISHED in the local community over 70 years ago, DOOLEYS Lidcombe Catholic Club is an active local community business and is proud to be one of the leading registered Clubs in NSW. From humble beginnings, DOOLEYS has evolved into a large local employer that brings people together to enjoy premium entertainment and leisure facilities in three locations – Lidcombe, Regents Park and Silverwater.

DOOLEYS has something for everyone – a place to catch up with friends, treat the family to a meal, enjoy some entertainment or keep fit at the Health & Fitness Centre.

As leading community club, one of DOO-

LEYS key strategic objectives centres around Corporate Social Responsibility (CSR) and ensuring our Club is a strong contributor to our local community.

DOOLEYS prides itself on being actively involved in the positive development of our local area and commits dedicated resources to this endeavour.

DOOLEYS is proud to do business in Western Sydney and is excited about the future opportunities for growth. We firmly believe in the great economic and social opportunities available here in Western Sydney.

Visit www.dooleys.com or phone 8745 6100.

Staying ATOP education

ERYL Novice started ATOP Education 10 years ago, after 23 years with a franchise that she had built up to 500 students.

Teacher Beryl was unhappy that the franchise limited her to teaching only Maths and English. “As my university background was in Science (including Psychology and Computer Science), I felt that I could be teaching on a much wider scale and could include the STEM subjects, which are my passion,” Beryl said.

Beryl’s tutoring business has the motto is “Helping to make Australia the Clever Country” and this is her driving ambition.

“We have a policy of not having more than four students per tutor and this enables one on one teaching,” Beryl said.

“Each student has their own individual program which we design from their original test when joining with us. From there, it is closely monitored. Our programs go that extra distance; we include philosophy with the science topics, special emphasis on problem solving in maths, a comprehensive phonics program for the young and include General Ability with English for those aspiring students who are aiming for high exam results.

“Our tutors are chosen from top performing university students.”

ATOP’s programs can also be flexible for those with learning problems.

One student, who was diagnosed as being on ‘the spectrum’ when he started school, has now gone on to selective school.

“Having studied maths, English, coding and robotics with us for nearly four years, he recently topped his year and was told by his teacher that she expects him to do his H.S.C. in year 11 as he is so far in front. It is a joy to see these children reaching their potential,” Beryl said. www.atopeducation.com.au

Looking for the best Tutor?

Want to educate your 3-4 year old for a bright future?

Remember... ATOP Education

ATOP Education Whenever you want success in Maths, English, Science, Coding & Robotics.

Educ Education for the future Keeping up to date with the STEM subjects l Maths with emphasis on problem solving l Philosophy included with Science l Programs for the 3 to 4 year olds l Exam preparation from K to HSC l l

Bringing people together Check out what’s on at www.dooleys.com DOOLEYS LIDCOMBE CATHOLIC CLUB

DOOLEYS REGENTS PARK SPORTS CLUB

DOOLEYS WATERVIEW CLUB

Church St, Lidcombe Phone 8745 6100

Terrene Street, Regents Park Phone 9644 2384

Corner Clyde St & Silverwater Rd, Silverwater Phone 9748 0427

Beryl Novice - Principal l 0417 656 210 Shop 3, 90-100 Edwin St North, Croydon, 2132 www.atopeducation.com.au bnovice@atopeducation.com.au Achieving to Optimize Performance for Education that takes YOU to the TOP!

WSABE 2019 FEATURE 7

PROFILE

I

Western Sydney Awards for Business Excellence 2019

SOUVENIR FEATURE

Cookware that is TOXIN FREE

T was her family’s experience with health problems that encouraged Judith Viado to invest in toxic-free cookware.

As co-founder of Nutricraft, which sells premium non-toxic cookware, Judith could not believe how conventional cookware was literally poisoning people.

It was the skin condition and lactose intolerance that her 14-year old son had since birth and the more recent heart scare of her husband that spurred Judith on to investigate a healthier way of cooking.

Concern over her family’s health came to a head 10 years ago when Judith and her husband, then living in Singapore, visited a friend for their wedding in Australia.

Her husband’s blood pressure skyrocketed, leading to a heart check-up. While he has recovered, Judith was shaken about the health of her family.

“I had literally tried everything to help my family’s health and things seemed to be getting worse,” Judith said.

“It wasn’t until six years ago that we were introduced to the importance of cookware and how not having the right cookware can lead to toxins literally leaking into the food that we eat.

I was shocked, and I couldn’t believe that this kind of thing could happen in our society and the presentation answered many of my questions about the problems that my family had been facing. I decided to change all our cookware and within just one year, all of the health problems my family had been facing had disappeared.”

Judith and her husband started wondering if there were other families experiencing the same problems.

“

I have dedicated my life to offer the highest quality cookware at an affordable rate for all Australian families.”

- Judith Viado.

Judith Viado with her health-boosting cookware.

Mission to educate “Do they know that their cookware could be affecting their health?” Judith and her husband asked.

“We thought that if it helped us, it could help others too - so we made it a mission to educate as many Aussie families as possible.

“What I discovered is that there are other families out there possibly poisoning their families because they are simply not aware of this issue, they may be struggling in the dark as I was about why they are facing these health problems, not knowing the solution for it.”

Judith and her husband started an Australian owned premium non-toxic cookware brand, Nutricraft, that protects the integrity of the food nutrients to ensure meals are healthy, nutritious and non-toxic.

“Nutricraft provides hope for those suffering already and prevention of diet-related diseases like cancer, diabetes, stroke, high blood pressure, high cholesterol, obesity and digestive problems,” Judith said.

“My entire family go out to teach and show people how to prepare meals and cook food in a very healthy way - no oil, no salt, no sugar, no

artificial seasoning, no contamination just in its pure form and natural flavour of ingredients with maximum nutritional value,” she added.

Nutricraft cookware is made from the finest American titanium steel honed by generations of skilled cookware makers, brought to the Australian market by Judith and her husband.

“We carry an extensive product line of greaseless and waterless cookware to promote health and nutrition to Australians and the rest of the world,” Judith said.

“I have dedicated my life to offer the highest quality cookware at an affordable rate for all Australian families.”

Nutricraft: P: 045 220 4900, www.nutricraftcookware.com

Our state-of-the-art cooking system allows you to cook with NO OIL, NO SALT, NO SUGAR and NO WATER. Discover how you can reduce calories and prevent diet related diseases with Nutricraft cookware. Contact Us Now! www.nutricraftcookware.com | contactus@nutricraftcookware.com

WSABE 2019 FEATURE 8

PROFILE

Western Sydney Awards for Business Excellence 2019

SOUVENIR FEATURE

Learn from furry friends at Featherdale

F

EATHERDALE Wildlife Park near Blacktown is fun and informative for the whole family, from the youngest to the oldest.

It is why Sydney’s premier wildlife experience remains a steadfast favourite with visitors from near and far - including overseas tourists who often want Featherdale on their must-see list, to see Australia’s largest collection of Australian native animals.

At Featherdale, there is more than 2000 animals from 260 different species.

Focusing solely on Australian native animals, Featherdale has the largest collection of koalas in NSW, three open spaces filled with kangaroos and wallabies. Other animals include dingoes, echidnas, wombats, bilbies, Tasmanian devils, reptiles and a stunning collection of birds from Australia and from around the world.

The park is owned currently by the Elanor Investment Group, who own several destinations in the tourism and leisure sector.

What a quokka fun.

The park features an amphitheatre and runs a program called The Learning Burrow, encouraging education and general information on animals.

Featherdale has won many tourism prizes over the years and has been visited by many well-known celebrities, including Leonardo DiCaprio, Will Smith, Gwen Stefani, Kristen Stewart, Taylor Lautner, Robert De Niro, Matt Damon, Dave Grohl and Smokey Robinson

You lookin’ at me? Koala cuteness.

The park’s keepers put on awe-inspiring shows showing animals in action. Visitors will learn about wombats, cassowaries, crocodiles and more and can hand-feed kangaroos In addition, Featherdale Wildlife Park has a farmyard with an assortment of farm animals for kids to pat, feed and otherwise interact with.

Featherdale.com.au

A-hoppin and hopin.

SYDNEY’S HANDS-ON WILDLIFE EXPERIENCE

Team Building • International Delegations • Casual Meetings • Staff Enrichment Events Looking for a unique venue to hold your next function?

Come and treat your team to an unforgettable offsite event!

- The Drovers Hut Function Centre at Featherdale Wildlife Park can accommodate a classroom style gathering of up to 90 guests, or a sit-down lunch meeting for up to 60 guests.

As well as having the world’s largest collection of Australian animals, Featherdale Wildlife Park also has function space available for your next casual meeting, activity day or lunch with a difference!

- Various catering options available - Enjoy a wildlife meet and greet upon arrival or lunch with a koala! Perfect for international guests!

- Email events@featherdale.com.au for more information - Mention WSABE for 20% off your total booking cost

With free onsite parking and a handy location just 10 minutes from the M4/ M7 junction, Featherdale can host the ultimate business function foryou!

Enjoy a meal with a Koala or a Billy Tea presentation with the resident Swaggy. Add extra animal encounters such as: feeding the Crocodile, walking a Dingo, cuddling up to a Joey, or getting rapt in Reptiles or learn all about Featherdale’s comprehensive fauna collection with an Education Lesson.

For more information on our tailor-made functions or to make a booking, please contact the Events team on (02) 9622 – 1644 or email events@featherdale.com.au

| Ph: +61 2 9622 1644 | 217 Kildare Road Doonside NSW 2767 | www.featherdale.com.au WSABE 2019 FEATURE 9

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PROFILES

Western Sydney Awards for Business Excellence 2019

SOUVENIR FEATURE

First responders make the difference

Michael Hughes Foundation teaches CPR to help save lives.

Council support Julie Hughes with Parramatta Deputy Lord Mayor Michelle Garrard, getting councils onside to install defibrillators at sportsgrounds.

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HE Michael Hughes Foundation was named after a much-loved husband and father who died suddenly of a cardiac arrest at home in Dundas in 2013.

His wife Julie, who used CPR on her husband, vowed to fight to have defibrillators installed in sporting grounds and community halls across Sydney’s west, as well as conduct first aid courses.

The young mother had learned CPR a short time before, shortly after her daughter was born, but she did not think she would have to use it on her husband as he was only in his 40s.

Mrs Hughes, knowing that cardiac

arrests can happen without warning, feels that everyone should be able to be a “first responder” when faced with someone needing first aid.

In a media interview soon after setting up the Foundation, Mrs Hughes stressed how important the first eight minutes after someone has a cardiac arrest were.

“Brain function decreases by 10 per cent for every minute a person does not have blood pumping around their body,” Mrs Hughes said.

“To make the critical difference we need to have people nearby able to being CPR and use the AED within the first few minutes.”

Several councils have installed defibrillators and, along with the State Government, have helped fund first aid training sessions.

Mrs Hughes was awarded Parramatta Citizen of the Year in 2016.

Today, the Foundation is as strong as ever, and more relevant than ever.

There are 33,000 out of hospital events of sudden cardiac arrest (SCA) each year in Australia Out of hospital survival rates for SCA is currently less than 9 percent and success declines at a rate of 10 percent with each minute delayed.

Without early CPR and defibrillation, brain damage can occur after 4 minutes. After 8 minutes there is little chance of survival

Average response times of NSW Ambulance is between 9 and 11 minutes.

The Michael Hughes Foundation delivers accredited first aid training courses on behalf of Healthcorp, RTO 9122. Statements of attainment will be issued to each participant through our RTO. To enquire about a course or make a booking, contact: Kevin McSweeney, Director: kevin@mhf.life. 0414 498 027 Meanwhile, on its website, the Foundation invites visitors to look at the memories of Michael Hughes, who would no doubt be proud of his legacy.

To find out about first aid course, availability of defibrillators, or how to help, go to www.mhf.life

Bright sparks in home building and supplies

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PARK Homes is a business that started with a spark of creativity and passion and is now on fire fanned by innovation.

The home building and materials market is an industry that is known for its lack of flexibility and responsiveness, where traditionally customers have had to accept a ‘one size fits all’ service, Spark chairperson Elaine Roach said.

“But that ethic is being challenged by Spark Homes and our philosophy of unlimited customisation,” Elaine said.

“We simply believe that Australians should be able to have the home they want. Exactly what they want. And they should be able to have it in an affordable, energy-efficient, sustainable way.”

Spark make building materials, products and entire home packages that do just that.

“Customisation is the new competitive frontier in home building and we are leading the charge,” Elaine said.

“Our success is directly related to our clients achieving superior results, and they do that because of the research, design and engineering innovation we are able to bring to product and home designs.”

The talented designers and engineers in Spark’s research and development team are constantly at the forefront of new technology and new techniques.

“They are constantly adapting developments to products that we know will work in the real world, products we know will achieve cost and performance advantages, like seven to 10 star energy ratings across our products, and so we allow our clients to directly reap the benefits of innovation and design breakthroughs,” Elaine said.

“At Spark Homes we regard innovation as

Spark chairperson, Elaine Roach.

A Spark home to be proud of.

a core business competency. That means it is in everything we do.

“From our incredible foldable house and brilliant kit homes to our range of structural systems, insulated panels, aluminium sliding doors and windows, double-glazed windows and doors, joinery and plumbing, it all starts will innovative design and a deep, state-of-the-art understanding of what is now possible.”

Points of difference So a tune to customers’ needs, Spark Homes makes every project bespoke.

Spark Home operate a growing franchise chain, with franchisees accepted only if they have an ability and commitment to operate a small to medium size business.

Elaine Roach’s passion as an innovator in the building industry has produced countless rewards for Spark Homes’ clients and the

WSABE 2019 FEATURE 10

wider industry as she has brought a steady stream of new, creative, highly efficient products to the Australian market.

Elaine learned the art and science of business during her early working life living in the Gulf where she was immersed in leading edge mobile phone technology, electronics, distribution and media by the same brand SPARK. When she came to Australia in 2012 she bought with her a proven understanding of how customer focused technological innovation can transform entire industries.

“Poor personal experience of the Australian building industry’s lengthy delays and old fashioned practices inspired me to develop plans to challenge the home building industry by introducing new designs for entire homes and key building materials,” Elaine said.

The innovations that Elaine has driven has resulted in new designs that have dramatically reduced costs and the time required by construction schedules, while at the same time improving the energy efficiency and environmental characteristics of core materials used in construction.

Spark Homes is in Arndell Park, phone 8807 4717 or 86787856, website www.sparkhomes.com.au

PROFILES

Western Sydney Awards for Business Excellence 2019

SOUVENIR FEATURE

Full legal services Caring support a at MLC Lawyers click or two away

M

LC Lawyers is a multi-lingual, award-winning and experienced law firm specialising in migration law, family law, conveyancing, personal injury/workers compensation and business law.

Based in Cabramatta, the firm prides itself on making clients the centre of its service.

“We believe that our business is people’s business and our objective is to help them with their legal issues and make their experience as pleasant as possible, from the time they contact us to the time the assignThe team at MLC Lawyers. ment is done, and post assignment communication and relationship,” a company tourist visas, student visas, skilled migration spokesman said. visas, significant investment visas, citizenMLC Lawyers have solicitors who speak ship, visa cancellations, DIBP submissions, Khmer (Cambodian), Vietnamese and English. AAT/MRT (Administrative Appeals Tribunal “We understand that communication, effi- formerly known as Migration Review Tribuciency, and value are important when engaging nal) matters,RRT (Refugee Review Tribunal) in family, business or migration related legal matters and Ministerial intervention. matters,” the spokesman said.

“We understand that communication, efThe team at MLC Lawyers includes ficiency, and value are essential when engaging solicitors, barristers, conveyancers and migrain Family, Criminal, Commercial or Migration related legal matters. tion agents who have been practising with a “We also understand that engaging a solicicombined experience of over 50 years. They also have affiliations with other legal experts to tor or barrister can be stressful, and we aim to service our clients’ needs. ensure that our clients’ experiences and results Migration cases handled include all visa are the best that we can provide.” applications, permanent residency, temporary visas, spouse and partner visas, prospective Email contact@mlclawyers.net marriage visas, business investment visas, www.mlclawyers.net

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ENTWORTH Healthcare, the provider of the Nepean Blue Mountains Primary Health Network, has developed a free online calculator to help navigate the National Disability Insurance Scheme (NDIS).

More than 460,000 people are expected to receive a disability support package from the NDIS by 2020 and, with literally hundreds of different options and combinations of support available, the process can be complicated.

Launched in October last year, www.SupportCalculator.com.au was the first tool of its kind to help simplify the process of developing a funding package.

The tool calculates the cost of a variety of support services across 15 different categories and generates a printable report that can be used in discussions with an NDIS planner. It can be used by current and potential NDIS participants, carers, health and community service professionals Australia-wide.

Wentworth Healthcare is a notfor-profit organisation that works to improve health for the community across the four local government areas of Blue Mountains, Hawkesbury, Lithgow and Penrith.

Access mental health services online.

MLC Lawyers Award winning, multi-lingual Law Firm

WE ASSIST OUR CLIENTS WITH l l l

Family Law Conveyancing Immigration/Migration (Visa applications and appeals)

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Criminal Law Commercial Law Workers Compensation Personal Injury matters

It is an honour to be recognised in WSABE 2019 DV ¿QDOLVWV LQ WKH FDWHJRULHV RI ([FHOOHQFH LQ 6PDOO %XVLQHVV DQG ([FHOOHQFH LQ &XVWRPHU 6HUYLFH &RQJUDWXODWLRQV WR DOO WKH ZLQQHUV DQG ¿QDOLVWV 7KDQN \RX WR WKH RUJDQLVHU DQG VSRQVRUV Suite 28B 24-32 Hughes St, Cabramatta NSW 2166 www.mlclawyers.net Email: contact@mlclawyers.net PH: 02 9726 9888 WSABE 2019 FEATURE 11

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WSABE SOUVENIR EDITION 2019

WSABE 2019 FEATURE 12

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2019 FINALISTS

Western Sydney Awards for Business Excellence 2019

SOUVENIR FEATURE

Summary of 2019 finalists BarBae Western Sydney’s premium mobile cocktail bar service, “raising the bar” on servicing clients’ needs for a bar service at events and parties. Service extends from to clients choosing a custom-built bar through to providing RSA-trained bar staff. Attention to detail from BarBae staff and management means clients and their guests can enjoy a noworries event, knowing that this part of their party is taken care of. www.barbae.com.au

Wild FX Signage and Print A small business with a big business mindset, always keeping customers in the loop. Company believes that solutions must be a win-win for everyone involved and that consistency is key. Company, based in south-west of Sydney, services all of Australia. Wild FX is always adapting business to stay current and nimble in the ever-changing digital workplace. www.wildfx.net.au

MATE Company is direct opposite of a giant, faceless telecommunications company. For MATE, family is everything. This philosophy has driven MATE’s consistently local, Australian-focussed customer-centred business decisions. Despite being one of the fastest growing companies in the telco space, MATE is homegrown in Sydney’s West and plans on staying that way. www.letsbemates.com.au

ing 94 per cent of customers, the company provides a tailored, cost-effective and reliable print environment for businesses, increasing office workflow and profitability www.mitronics.com.au

Momento Hospitality Momento Group, owned by the Colosimo family, operates three premier locations in north-western Sydney – Hillside Hotel, Bella Vista Hotel and The Governor Hotel. Operating hotels for 30 years, the group will expand to two more hotels over the next 18 months – one in Norwest and one in Dural. Employing more than 380 staff at present, Momento also supports various charities, having donated more than $300,000 in the last 24 months, which included donations to a local women’s shelter and to Macquarie University to fund a program to change Australia’s youth drinking culture. In 2017, Momento opened the Hospitality Institute of NSW, the first registered hospitality tertiary education facility in the North West. www.momentohospitality. com.au

Foundational Business Consulting Making small business easier for small business owners by working with them one on one on their most pressing business challenges.FBC educates, empowers and equips business owners to enable them to grow their ideas, develop and implement relevant, practical and effective strategic operational plans. www.foundational.com.au

Blueberry Hills on Comleroy

Offering stylish accommodation on a 14 acre Featherdale Wildlife Park farm northwest of Sydney, where guests can soak up Sydney’s premier wildlife the majestic beauty of the experience, home to Australia’s rolling farmland, chill out in largest collection of Australian either the cosy farmhouse suites native animals, more than 2000 or one bedroom cottages. Guests animals from 260 different species. can relax by the outdoor fireplace or Focusing solely on Australian native in the outdoor hot tub while immersanimals, Featherdale has the largest collection of koalas in NSW, three open Frances Sidarous Sidarous Realty ing themselves in sweeping country spaces filled with kangaroos and wallaviews by day or under the stars at night to enjoy a view of the twinkling city lights. bies. Other animals include dingoes, echidGuests can pick fresh, chemical-free blueberries nas, wombats, bilbies, Tasmanian devils, reptiles and a stunning from the orchard in the summer or feed and interact collection of birds from Australia and from around the world. with the sheep, alpacas and other farm animals. www.featherdale.com.au www.bluebearryhilsoncomleroy.com.au

SP Motors Australia

The car dealership aims to revolutionise the way it sells to customers, to give a better experience that is not always available in an industry that does not always have a good reputation. The company aims to work closely with customers and to grow the pre-owned vehicle market to help with global economic sustainability. www.spmotors.com.au

Mt Pritchard & District Community Club Ltd Mounties Group

Company’s vision is connecting community. Hospitality group featuring seven clubs across south west Sydney and northern beaches containing bars, restaurants, fitness centres, seniors living, childcare, plus holiday resorts. The venues service 140,000 members and many guests.

Mission is to create destinations of choice for the community to trust and PARTYJAY Dural Mitronics enjoy. Community drives the company – every beer poured, every coffee Brand independent company, partnering with rebrewed, every meal served contributes to $7.1 million a year nowned brands to be impartial with its recommendations and that Mounties Group give to our local community. ensuring they can find the best product of office equipment to suit the customer’s needs. Mitronics is passionate about helping www.mountiesgroup.com.au businesses increase efficiency, improve productivity, save time and money with the right office equipment solutions. RetainContinued on page 15

Happytel

Adactin WSABE 2019 FEATURE 14

2019 FINALISTS

Western Sydney Awards for Business Excellence 2019

SOUVENIR FEATURE

Michael Hughes Foundation

popular program is considered the beginning of a lifelong love of dance, singing and drama. www.taniasdancing.com.au

A Western Sydney charity with a mission to “turn bystanders into first responders” in cardiac arrest events. Foundations supports community action by focusing on the Cardiac Chain of Survival and Heart safe Community frameworks. Core services include provision of defibrillators, first aid kits and restocking and access to high quality accredited and tailored first aid training programs. The Foundation is committed to a long-term plan to create Parramatta LGA as a Heart safe Community and an active member of the NSW Health Expert Panels on Public Access to Defibrillation and Prevention of Premature Cardiac Mortality. www.mhf.life

4Way Suspension Products Pty Ltd 4Way Suspension’s major brand, Tough Dog is a market leader in Australia and internationally. Traditionally a supplier of quality 4WD suspension parts, and exporting to over 40 countries, either directly or through certified resellers, Tough Dog is now also a recognized supplier in the Armouring sector with customers in many of the world’s hotspots.

Being an ISO9001 company, the company’s quality control and product development strategy is second to none which proves it’s worth in the bush and indeed the battlefield. www.toughdog.com.au

MLC Lawyers (Australia) Pty Ltd MLC Lawyers is a multi-lingual, award-winning, experienced and professional law firm servicing our clients with full legal services, including in Migration Law, Family Law, Conveyancing, Criminal Law and Commercial Law. The team at MLC Lawyers comprises of a highly trained legal team that includes solicitors, barristers and migration agents who have been practising with a combined experience of over 50 years. MLC also have affiliations with other legal experts to service clients’ needs. MLC understand that communication, efficiency, and value are essential when engaging in Family, Criminal, Commercial or Migration related legal matters and that engaging a solicitor or barrister can be stressful, so the company aims to ensure that clients’ experiences and results are the best they can provide. www.mlclawyers.net

Empower Construction Empower Construction is the largest independent specialist in all aspects of external wall construction – design through to completion. In the last decade, the business has grown substantially, accumulating a portfolio of thousands of successful projects Australia wide. Over this time, they have built a unique culture around our core values within the industry and a reputation for excellence. www.empowerconstruction.com.au

Pet Resorts of Australia Professional, animal-loving staff will treat and spoil your pet like their very own. A have been a leader in pet accommodation for more than 40 years and the company prides itself on its facilities and the exceptional service standards it provides. With extended operating hours 7 days a week, a live-in staff member and an on-call vet service, clients can rest assured that their beloved pet will receive the ultimate in pet care at Pet Resorts of Australia. www.sydneypetresorts.com.au

Judge Accountants Judge Accountants provides proactive strategies that consider all aspects of a client’s financial life, opening possibilities to help you, your family and business achieve the best financial outcome. www.judgeaccountants.com.au

National Theatre of Parramatta Registered company name: City of Parramatta t/s Judith & Richard Viado Nutricraft Riverside Theatres and National Theatre of Parramatta Riverside’s National Theatre of Parramatta (NTofP) makes and provides opportunity to growth and prosperity of business but presents professional theatre experiences and opportunities it also provides a place where 14 million people visit every year. that are bold, transformative and inspirational for our diverse www.sydneyolympicpark.com.au audiences and community. Riverside champion the rich diversity of our cultural fabric by creating work that reflects the The Stage Door Performing Arts world around us. In a rapidly evolving environment, Riverside aims to foster new methods of creativity and opportunity, Formerly Tania’s Strictly Dancing is a professional performalways being open to new possibilities. ing arts school offering quality dance tuition to students from www.riversideparramatta.com.au 2 years of age and upwards. It is composed of dedicated team of qualified teachers who provide a fun, inclusive environment Sydney Olympic Park Authority for all students to experience the performing arts. Ballet, Tap, Jazz, Contemporary , Hip Hop , Acrobatics/Cheerleading and A public state government agency that as an entity that Musical Theatre are offered 6 days a week in an extensive timemanages the 640 hectares that has Olympic and ecology legacy but is so much more ...3,500 residents and growing, so table. The accredited Australian Teachers of Dancing Preschool it works with City of Parramatta to provide a community for Program, ‘’IMAGINE’’ A PLACE TO BE ME! is also offered this population. It has a daily working population of 8,500 and daily. Designed as an introduction to the performing arts this

Above All Bathrooms

Adactin Group Pty. Ltd. Adactin is derived from the word “Adact” which means “To Drive” and as thus been given the meaning ‘to drive innovation’. Adactin is a premium Australian software consulting company dedicated to excellent software development and testing with a comprehensive service suite encompassing quality assurance, design and development services, data analytics products and other digital transformation enterprise solutions including quality ICT training programs. The company as a core competency and thought leadership position built around the science of IT development and testing application development. Adactin is the winner of Deloitte Technology Fast 500 Asia Pacific 2014, 2015, 2016, 2017 and 2018 awards and the winner of Western Sydney Awards of Business excellence 2016. Adactin was awarded CRN fast 50 – 2nd rank and 19th

Jane Lampitsi Youth Insearch WSABE 2019 FEATURE 15

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2019 FINALISTS Continued from page 15

rank for the years 2018 & 2017. respectively and Deloitte fast 50 16th & 19th rank for the year 2018 & 2017. Adactin is also the winner of Westpac Business of tomorrow and holds up 5th rank by Australian Financial Review Fast 100. www.adactin.com

Loxley on Bellbird Hill Pty Ltd Award winning Loxley on Bellbird Hill specialises in boutique accommodation, fine dining and venue facilities for special events. Established 19 years ago, Loxley on Bellbird Hill offers first class accommodation, weddings and special events packages and tailormade conferences with optional extras being made available including beverage packages, civil garden ceremonies, pop up wedding packages, in-house massage, culinary challenges, team building activities and conference facilitators. With the positioning and uniqueness of this historical property, located just one hour from Sydney, situated in approximately 30 acres in the foothills on the Grand Tour Drive of the Blue Mountains World Listed National Park, overlooking the magnificent Hawkesbury Valley to the Sydney Basin and Beyond.

It was imperative that the presentation and services was not just from a business sense but also from the environmental will be nothing short of excellence. www.loxleyonbellbirdhill.com.au

Western Sydney Awards for Business Excellence 2019

and smiles. Sports STAR and Dancing STAR have linked with Sydney Olympic Park since 2007 to welcome communities to free camps in the school holidays. Free games are organised for special events in the park including: NRL Football Finals, Asia up Soccer, Christmas, Australia Day, Fun Runs, Easter Show, V8 Supercars, Invictus Games, Harmony Day, State of Origin, Queens Baton, Arsenal visit, Uni Games and Variety Kids. www.starstv.net

Zifam Pinnacle Zifam Pinnacle delivers superior pharmaceuticals and nutraceuticals to Australians. Since it’s 1997 conception, Zifam has expanded its export scope to include 36 countries globally. With the mantra of an improved quality of health for all, Zifam has enhanced countless lives through its policy of lower cost products to those who need them.

Acquiring their first manufacturing plant in 2000, Zifam has not only been able to ensure the upstanding quality of their commodities but to guarantee they are also Australian made. Zifam has not only become award winning leaders in manufacturing but have taken the next steps to clinically validate its natural products against prescription medication, setting the benchmark internationally. www.zifampinnacle. com.au

SOUVENIR FEATURE Community Migrant Resource Centre (CMRC) Multicultural Business Connect Advisory Service is a dedicated and personalised NSW Government program that provides trusted advice to help multicultural businesses start or grow their small business through creative and innovative ideas. This program is part of Community Migrant Resource Centre’s (CMRC) innovative business support program in Greater Western Sydney by providing professional and experience Arabic, Cantonese, Mandarin, Korean and Vietnamese business advisors to help multicultural communities. Community Migrant Resource Centre (CMRC) is a not for profit community-based organisation established to promote a just, equal and inclusive society where individuals are valued, contributing and self-sufficient members of Australian Society.

Cmrc.com.au

LAF Group

Since 1960, LAF Group has been working as the trusted partner to construction and engineering companies, speciEvolve Housing Limited fiers and regulatory authorities, to meet the Evolve Housing is a leading ongoing challenges of not-for-profit housing provider in fire protection, thermal Australia, based in Western Sydney. and noise abatement Provides housing solutions to for structural and people on very low to moderate mechanical building incomes who are unable to access elements. Its range of appropriate housing in the private Sara Ang Featherdale Wildlife Park passive fire protecmarket. 89 percent of properties are located in Western Sydney. Evolve tion products derived has a not for- profit real estate arm, Echo Realty, specialising in from the mineral Vermiculite. These property management and affordable property management. products are applied to many differEcho Realty is a division of Evolve Housing, and although ent elements of building constructhe two share an ABN, they offer different services and have tion such as ductwork, structural separate functions. steel, concrete, and ceilings to prowww.evolvehousing.com.au vide a specified fire resistance rating.

Company can deliver the most AJH Leisure Pty Ltd effective solution taking account of all critical factors, durability, safety, t/a STARStv STARStv is a positive promotion platform space, speed, sustainability and cost. Jeremy Carter for Kids. STARS motivate children through screens to get www.lafgroup.com healthy and active at community events with games, hi5’S

Digital Age Lawyers A commercial law firm, differentiated through itsr focus on Social Media law, policy and compliance for small business.

Digital Business Bytes, its training and education service, makes the law simple, understandable and affordable to small business owners to achieve these goals.

Katherine lectures, presents at conferences, co-hosts radio, guest speaks, makes webinars and podcasts and has a documentary series on legal issues for various industry groups that aired on community TV. Katherine’s passion is Aquaculture without Frontiers, a charity that she cofounded to support the development of aquaculture businesses in third world countries. www.digitalagelawyers. com Continued on page 17

Rapport Leadership International

Louise Zajac, David Hill, Eric Tjoeng (Parramatta Chamber) Nick O'Meara (Gandhi Creations) Romina Bousimon, Roy Halabi (Parramatta Chamber) Sonia Gandhi (Gandhi Creations) Jenna Rios (Parramatta Chamber)

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WSABE 2019 FEATURE 16

2019 FINALISTS

Western Sydney Awards for Business Excellence 2019

Spark Business Group Pty Ltd Solves accommodation problems using modern manufacturing techniques, innovative materials and computer design utilising a low margin, high turnover low risk business value driven business model. Talented designers and engineers in their research and development team are constantly at the forefront of new technology and new techniques. They are constantly adapting developments to products that work in the real world, products that achieve cost and performance advantages, like seven to 10-star energy ratings across our products, and so they allow their clients to directly reap the benefits of innovation and design breakthroughs. www.sparkhomes.com.au

SOUVENIR FEATURE

Science, Technology, Engineering and Mathematics (STEM), we need a future workforce equipped with diverse and dynamic skills for our new STEM-based industries. The company is providing opportunities that are inspiring and exciting students, teachers, industry leaders and members of the broader

Provides complete bathroom renovations, servicing Sydney. With a combined experience of over 20 years the company offers a service that helps ease the pressure of decision making by handling the whole process from consultation to completion. It’s not just about getting a renovation done, it’s about creating a unique place for clients to relax in for the years to come. Whether it’s a necessary renovation or you are desiring a tranquil place to escape the hustle and bustle of life Above All Bathrooms will help you create the bathroom you’ve always dreamed of. www.aboveallbathrooms.com.au

An award-winning mental health practice, working with children, adults and organisations, both in Sydney, and across the world. Committed to excellence, and to treatments that work, the team is passionate about making mental health just as important as dental health. We all enjoy having a great smile – we all brush our teeth, but often, we don’t know HOW to take care of our mental health the way we take care of our smile. Stressed? Anxious? Exhausted? Overwhelmed? Ready for change? Mental health is your greatest wealth. Discover Mindworx’s inspiring, modern space, and its solution-focused approaches, entirely tailored to the needs of the individual. www.mindworxpsychology.com.au

QPOD Solutions Pty Ltd Quiddity is an all-encompassing business platform designed to simplify decision-making and help you focus on more important aspects of your business. With Quiddity, you can improve your work efficiency, create business visibility, improve process flows, manage projects and multiple timelines and gain from a customer centric approach to improve your business. Featuring tools for lead management and marketing analytics, invoicing, timesheets, purchase orders, employee and team collaboration, company notifications, areas dedicated for project-specific information, to-do lists, meetings and reminders, report generation, activity walls and group chats – this system collectively allows you to manage your business in one place. www.quiddityapp.com.au

Wentworth Healthcare LTD

One Giant Leap Australia One Giant Leap Australia is a young and innovative business which constantly and continually strives to meet its mission of Investing in Tomorrow Today. One Giant Leap Australia believes that for Australia to reach its full potential in

Towns Conveyancing provides clients with quality residential property that ensures that the purchase or sale of their property is one of the most enjoyable, rather than stressful, times of their life. Their role encompasses all the legal requirements to finalise a property transaction, whether it be buying, selling or transferring title. They’re engaged in the total process from the initial point of contact or advice, through to the final point of settlement to ensure a transfer of clear title. We ensure that clients meet all of their legal obligations, and that clients’ rights are protected during their transaction. www.townsconveyancing.com.au

Above All Bathrooms

Mindworx Psychology Mindworx Psychology

Wentworth Healthcare is a not-forprofit organisation that works to improve health for the local community. They are the provider of the Nepean Blue Mountains Primary Health Network which is dedicated to supporting the right health services for our local community. They idenJeremy Carter tify what health services are needed within our region and to help bridge any gaps that may exist.

We do this by working with and providing support to general practice, other primary healthcare providers and the many health and non-health stakeholders. Our region covers the four local government areas of Blue Mountains, Hawkesbury, Lithgow and Penrith. www.nbmphn.com.au

Towns Conveyancing Services

Credit Fix Solutions Rapport Leadership International

community about what lies ahead. Participants gain skills in leadership, creativity and flexibility which will boost innovation, productivity and growth nationally. www.onegiantleapaustralia.com

Jarickson Life Insurance Brokers Specialist personal insurance brokers giving easy to understand advice on personal insurance for small business owners and property investors, making it easy for Australians to access personal insurance to protect their families. They do this in creative ways through design and simple language that everyone can understand.

Daniel Boland, Rob Field UNE

Australians face rising unemployment rates and a steadily increasing cost of living that has 1 in 3 residents spending more than they make. This often leads to credit issues that only worsen with the occasional credit profile inaccuracy.

Credit Fix Solutions is an award-winning, top choice for Australians who are looking to improve their credit scores by removing inaccurate data from their credit reports. The firm has a unique no-result, no-fee policy that helps it achieve a 80 per cent success rate for its clients, offering their services to thousands of finance professionals across the country to use, adding significant value to their referral partner’s businesses with regards to Q1. Provide an overview of the key features of your business plan including credit reporting education and credit repair services. Australian credit scores range from

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2019 FINALISTS

Western Sydney Awards for Business Excellence 2019

Fizzics Education Pty Ltd

Continued from page 17

The team at Fizzics Education care deeply about inspiring kids to learn more about the world around them and this has driven them to become one of Australia’s leading science outreach providers of interactive science workshops and shows, where they now deliver science programs to approximately 350,000 children each year across 500 schools and public spaces throughout Australia and around the world. www.fizzicseducation.com.au

zero to 1,200. The average Credit Fix Solutions client comes to the firm with a credit score around 300 to 500. Once negative information is removed, usually in a short amount of time, the consumer’s score improves automatically by around 200 to 400 points, which is a great result as clients can then obtain the financing or better interest rates that they were previously unable to get, improving their financial futures for themselves, their families and their businesses. www.creditfixsolutions.com.au

The Day Spa@ Jorja James The Day Spa is gorgeous multi award winning, tranquil, boutique eco day spa. All rooms are beautifully appointed with the style & feeling being a serene sensory fusion, inspired by journeys to the Orient, Tibet and Bali. Where possible they have used recycled, upcycled & repurposed materials to ensure a minimal environmental footprint whilst creating a beautiful and unique haven. The aim is to create a unique sensory environment for guests to transcend to a place of total relaxation and bliss through customised pampering whilst receiving professional Holistic day spa treatments of the highest standards, whilst being ethical & sustainable. Every aspect of the Spa takes in consideration being environmentally conscious. From the like-minded suppliers they deal with, the organic products used in Spa, to bio degradable , recyclable packaging and gift cards, to energy efficient appliances, energy usage, water usage, organic cleaning products , to the way they recycle and down our everyday practises ? it is all done with an awareness of the impact that we make on this earth. www.jorjajames.com

Duo Tax Quantity Surveyors Duo Tax Quantity Surveyors vision I to serve as a medium to inform and share knowledge of tax depreciation to fellow investors on how to maximise their cash flow by understanding the tax incentives and entitlements they are eligible for. With their unprecedented customer satisfaction of 5/5 stars, Duo maintains their vision through the quality of not onlytheir reports but also service to clients and businesses. www.duotax.com.au

Youth Insearch Youth Insearch is all about “youth helping youth” – empowering at-risk young Australians 14-20yrs to turn their disadvantages into advantages and reach their full potential. The early intervention program (established 1985) delivers effective, local level therapeutic support through weekend workshops, community-based support groups, positive peer support networks, role modelling, mentoring and leadership training in NSW, VIC and QLD. Insearch empowers young people to take control of their lives, by giving them the opportunity and skills to develop their selfesteem, reconnect with education and their community, and play a positive role in society. www.youthinsearch.org.au

Cucina Locale Revolving Restaurant Known for its unique and picturesque dining experience.

Situated in Blacktown in the heart of Western Sydney, the restaurant captures unparalleled 360-degree views from the Blue Mountains to the Sydney Harbour Bridge. Cucina Locale Revolving Restaurant is Sydney’s best-kept secret, waiting for food lovers to unlock its diverse and contemporary menu.

Catering for high tea, lunch and dinner. Specialising in functions and events, the events management team will take care of every aspect from the planning stages to ensuring the event runs smoothly and exceeds your guest’s expectations. www.cucinalocale.com.au

Supertee Supertee is the new medical garment disguised as a superhero costume. The creation of two tradie dads who wanted to find a way to help children and their families battle tough diseases in hospital. Inspired by co-founder Jason’s daughter Angela who battled a rare cancer after her first birthday. The goal of Supertee is to provide comfort, independence, research

Wild FX

SOUVENIR FEATURE

North West Disability Services (NWDS)

Sue and Simon Saad BarBae

funding and to empower children to face evil diseases by being recognised as the superheroes they truly are. www.supertee.com.au

Young Sikh Professionals Network Australia YSPN was formed in 2012 with the mission of ‘creating the conditions for young Sikh professionals to succeed and amplify their influence.’ YSPN delivers this mission by hosting professional networking events, running a mentoring program and producing content to help stimulate the national debate and promote the intellectual visibility of Sikhs. Since starting in 2012 in Sydney, YSPN has grown to have five active chapters across Australia and New Zealand and have held ~85 events across six different geographies.They have a team of 50+ volunteers, all young professionals themselves, and have 1000+ people attending our events each year. www.yspn.org.au

North West Disability Services WSABE 2019 FEATURE 18

The boutique disability services that is not just embedded in its community but also an innovator and developer of those connections that support a community to achieve what it really needs. As a charity and PBI, NWDS is unique in a sector that is growing and struggling to meet the limited pricing set by NDIS. NWDS is one of the few organisations that has developed a timely 6-year change management plan that has been implemented steadily to not suffer from the impact of the NDIS massive restructure of the sector and destruction of many Disability Services. NWDS continues to work with all facets of the community and all levels of government to deliver on a well-established and well-structured community organisation and proving that with meeting its fiscal targets. NWDS has a determined intent to continue to be an engaging and compassionate service that has a vision to “turn dreams into reality” daily for the participants who select NWDS as their provider. The opportunities that are provided are structured in a cost-effective group situation or provided in an individualised strategy that ensure each participant gains maximum choice and control of every aspect of their lives. www.nwds.org.au Continued on page 19

2019 FINALISTS

Western Sydney Awards for Business Excellence 2019

Catholic Education Diocese of Parramatta The Diocese of Parramatta is located in the heart of Western Sydney, one of the fastest growing areas of NSW. The Diocese of Parramatta comprises 80 vibrant and dynamic school communities that stretch from Dundas Valley, north to Richmond, west to Katoomba and south to Luddenham.

There are 58 primary schools and 22 secondary schools, two Catholic Trade Training Centres, four Catholic Early Learning Centres and 23 Catholic Out of School Hours Care Centres.

We have around 43,000 students and almost 5,000 staff. Parish priests, principals and school communities work together to provide faith-filled, radically inclusive and caring environments that allow young people to grow in their faith and better understand the inclusive mission of the Church. Under the pastoral leadership of the Bishop of Parramatta, the Most Reverend Vincent Long Van Nguyen OFM Conv DD, students and staff are encouraged to reach out to those most in need. www.parra.catholic.edu.au

Matt Walker AiiMS Founded in 2010, AiiMS’ entrepreneurial skills alongside their technical knowledge and acumen of the digital industry has allowed AiiMS to be one of the most recognised brands in Digital Marketing in Australia. AiiMS is committed to the growth of SME’s through customised digital marketing strategies. AiiMS have helped more than 3,000+ businesses translate

SOUVENIR FEATURE

their services to the digital world, achieve growth and financial success. As a marketing leading agency, AiiMS is currently in the top #5 Premier Google Partners in Australia. The vision of AiiMS is to provide customised ‘Full Circle’ digital marketing strategies for small to medium businesses, focusing on knowledge, understanding and experience to deliver the greatest return on investment. www.aiims.com.au

Sidarous Realty Pty Ltd Sidarous Realty Pty Ltd is Sydney’s first mobile real estate agency and are trademarked to that effect. Specialist in investment properties. Sidarous Realty Pty Ltd is a leader in innovation which allows us to stand out from other real estate agencies. Company vision is to deliver high standards of professionalism and to exceed clients’ expectations, needs and goals at every level. Sidarous Realty Pty Ltd.’s core values: Excellence: Striving on excellence on everything that is carried out for clients throughout the entire process.

Professionalism: Highly trained staff that is professional at what they do. Understanding the real estate industry is just one of many talents of staff. Customer service: To provide high standards in customer service and to exceed our client’s expectations as agents, needs as a client and goals of selling, renting or managing their properties. Being Sydney’s first mobile real estate agency, Sidarous Realty Pty Ltd provides a unique service which is convenient by traveling to clients, wherever that may be. www.sidarousrealty.com.au

Jeremy Carter -Rapport Leadership International For more than 30 years, Rapport Leadership has reinvented the way leadership is taught and empowered new leaders with the confidence, self-esteem, and focus necessary to improve their results and build high performance teams.

Thousands of organisations, educational institutions and parents turn to us to develop new leaders. www.rapportleadership.com.au

Sparks+Partners Consulting Engineers

Michael Hughes Foundation

Specialises in hydraulic, stormwater, civil and environmental engineering, wet and dry fire services and BIM/Revit design. Based in Western Sydney, the multidi-sciplined practice provides quality engineering design and solutions to the construction industry, with a keen focus on development in Greater Western Sydney. Sparks+Partners’ skills and project portfolio is extensive and diverse and touches a variety of sectors – shopping centres, multi-story commercial offices, hotels and residential buildings, state-of-the-art hospitals and medical facilities. They have worked on high-profile public buildings including educational facilities

Eric, Lena Tjoeng (BGES) and Jason Tjoeng (MLC Lawyers)

Grounded Space

and schools, churches, retirement villages and nursing homes, and challenging commercial projects such as industrial sites, processing plants and warehouses. www.sparksandpartners.com.au

Milad Anjoul PwC Australia PwC Australia delivers quality in audit, assurance, consulting and tax services to more than 5,000 clients. PwC works with businesses, Government and the community to help Australia continue to thrive and grow. We’re part of a network of firms in 158 countries with over 250,000 people. PwC is one of the top 50 brands worldwide and PwC Australia is ranked first on LinkedIn’s Top Companies list of where Continued on page 20

CMRC WSABE 2019 FEATURE 19

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2019 FINALISTS

Western Sydney Awards for Business Excellence 2019 Jenny Duong – Genesis Legal Partners

Continued from page 19

“I am a young dynamic hard-working mum entrepreneur. At first, I was anxious to let my clients know that I was expecting a child. Over my journey in the last year I have learnt that my business partners and recurring clients view my work ethics as an advantage because they believe in how hard I work to look after their individual matters just like how I manage my personal life of being a working mum who took very little time off work due to the demands in the business and my personal career satisfaction.

I run an efficient practice where we are constantly investing into software and technology to streamline matters. For a small practice we are able to retain high volume matters like other firms without compensating the value and quality of legal advice and outcome.” www.genesislegalpartners.com.au

Australians want to work. We are bold about our commitment to diversity and inclusion, and we empower flexible working. Our purpose is to build trust in society and solve important problems. PwC believes the most important problems are better solved together. www.pwc.com.au

Aimee Paananen The Elegant Life The first nut-free beauty salon in Australia, known for its eyebrow artistry and eyelash extensions, also helps other women, mostly mums, grow their business from the ground up to create the perfect balance between work and family life. The training academy, which has only just been launched with eyelash extensions training as an add-on to the beauty salon, has taken off over the last four months and become very popular.

Finding a huge passion in helping other women grow their businesses via social media The Elegant Life will continue to provide ongoing emotional and social support to help empower all women to work for themselves. www.theelegantlifeau.com

Pratick Tanna – Special Events Australia

Special Events Australia works very closely with venues, businesses and Zyran Erasmus – App Boxer private clients to design and implement their event management, planning App Boxer is an App Development Paul Maher Loxley on Bellbird Hill and styling solutions. The events Agency, building Innovative Mobile they have worked on include (but apps, games and commercially minded VR/AR experiences. The company embraces the collaboration are not limited to) awards nights, executive meetings, product launches, seminars, AGM’s, team building sessions, festivals process to define the whole product strategy form developand weddings. ment, branding, marketing, legal and funding. specialevents.com.au www.appboxer.com.au

Peter James Doueihi Grounded Space

Nutricraft

Grounded Space is a coworking space and cafe. Its aim is to grow businesses while providing great customer service for consumers wanting to enjoy a coffee and some brunch. www.groundedspace.com.au

Nutricraft is an Australian owned premium non-toxic cookware brand. The state-of-the-art cooking system allows you to cook your food with no oil, no salt, no sugar and no water retaining up to 98 per cent of nutrients from your food.

Navarra Venues and Roy Halabi (WSABE Chair) WSABE 2019 FEATURE 20

SOUVENIR FEATURE Nutricraft’s mission is to provide the safest and smartest cookware but also to raise awareness and educate as many people as possible on the emerging health threat from common household cookware to prevent lifestyle diseases like cancer, diabetes, stroke, high blood pressure, high cholesterol, obesity and digestive problems. All products come with 50 years transferrable warranty, made in USA and at factory direct prices. www.nutricraftcookware.com

Meek’s Preschool & ELC An award winning and successful family day care provider who identified a demand for exceptional rural based, family owned and operated education and care service in the local area.

Monique Wilson has self-funded and project managed the successful transition to a unique 22 place rural preschool and early learning centre, approved by the government to offer childcare subsidies and fee reductions all while in line with national law & regulations and under the Early Years Learning Frameworks. www.meekspreschool.com

Supreme Strata A strata management company, to support owners’ corporations to facilitate the day-to-day management of their strata scheme to meet all obligations within the legislative framework. They ensure that their decisions are made in the best interest of the owner’s corporation. Strength lies in company’s ability to give expert guidance in the decision-making process based on collaborative style and combined practical experience. To achieve this, company works with professionals in all their strata dealings through effective communication and transparency. Mission is to help the owner’s corporation to achieve the best outcome, by working together to protect and add value to their property. www.supremestrata.com.au

REACH for Training REACH for Training (REACH) was established in 2002 as a Registered Training Organisation and is regulated by the Australian Skills Quality Authority (ASQA). As an approved RTO, REACH provides quality vocational training and education for thirty two (32) nationally recognised qualifications currently Continued on page 21

2019 FINALISTS

Western Sydney Awards for Business Excellence 2019

SOUVENIR FEATURE 13 years of working with the Hills community creating ideas they will be able to magically envisage the most memorable party or event you couldn’t even imagine. From single balloons, bouquets and confetti 3ft balloons to fill an event centre, to disposable colour coded table wear, children’s party ware, toys and confectionery we have it all. The latest environmentally friendly table ware and hessian, elegant glassware for lolly bars and catering containers and trays for large and small events. And then there’s the all year-round costumes including Halloween and book week and “best price” DIY helium tank hire. www.partyjay.com.au

on scope ranging from Certificate II to Diploma level across various industries such as: Community Services (Aged Care, Early Childhood Education and Care, Disability Support and Home and Community), Business and Retail Services, Hospitality, Tourism and Events Management, Hairdressing and Beauty Therapy. With multiple training locations across the Western Sydney region and nationally majority of REACH’s target group(s) consist of job seekers, disadvantaged communities, mature age students returning to the workforce, long term unemployed and youth at risk backgrounds. REACH is proud of the fact that they are continually able to achieve a successful employment outcome for our learners that currently stands at 88 per cent course completion with a 75 per cent conversion rate into employment. www.reachfortraining.com.au

Saba Parramatta Saba is a men’s & Women’s fashion designerl label, that originated in Melbourne, by the designer Joe Saba.There is a fantastic range of clothing from casual to corporate, and also inspiring Individual pieces that cover all other occasions. Saba imports its own fabrics of the highest quality ranging from cottons, wools, such as Merino wool, silk, cashmere, viscose Saba is a premium label, which inspires all cultures and ages. The VIP Program offers 10 per cent off full price all year. www.saba.com.au

ATOP Education Provides enrichment learning in maths, English, Science, Computer Science including Coding, and Robotics. Caters for K. to H.S.C. and have had many successes with Opportunity Class, Selective School, Scholarship and Final School exams. ATOP we assesses students’ abilities and design a program especially for them.Limit maximum number of students per assistant to four. Staff are carefully selected from Sydney’s universities. Uses innovative teaching methods to assist us in providing excellent results for all levels. For the 3 to 4 year old’s have not been forgotten, there is a flexible program to exercise their minds and bodies, start them on basic learning and even include the family. ATOP hopes to deliver this to all parts of Australia. www.atopeducation.com.au

Formal Image menswear

Institute of Health and Nursing Australia (IHNA) Health Careers International Pty Ltd (HCI), trading as the Institute of Health and Nursing Australia (IHNA) is a Registered Training Organisation. Vision is to become a leading provider of healthcare education globally. Established in 2007, HCI started operations in Victoria and later opened campuses in Western Australia and NSW in 2012 and 2014 respectively.

Over the course of 12 years, HCI delivered quality healthcarefocused education to over 8,000 students (domestic and international). www.Ihna.edu.au

Towns Conveyancing

In an age where grooming and the importance of first impressions are in danger of losing relevance, Formal Image menswear is dedicated to the promotion of the “art of first impressions”. Originally an outlet for men’s wedding hire and retail Formal Image has expanded into a place where a man can learn to understand style, cut and colours for everyday use. While the wedding market is still a large part of its clientele an increasing number of FW’s clients come to them seeking advice on dressing for business, interviews and other important corporate functions. www.formalimage.com.au

Happytel Retail Group Pty Ltd PARTYJAY Dural PARTYJAY the party supplies store that sells happiness.

Make your next event a memorable and enjoyable one. Let the experienced and happy staff create a vision of wonder from just an idea. Don’t know what you want or need? Don’t worry! After

Navarra Venues, Mitronics and WSABE Chair Roy Halabi WSABE 2019 FEATURE 21

Happytel is Australia’s largest retailer of smart device accessories, repairs and tech products. Happytel’s goal is to help everyone get more out of their devices so they can get more out of their life. www.happytel.com

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WESTERN SYDNEY BUSINESS ACCESS NOVEMBER 2019

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WESTERN SYDNEY BUSINESS ACCESS NOVEMBER 2019

WESTERN SYDNEY

Family Business

With David Pring

Welcome to KPMG Family Business feature articles.

If you would like to discuss these articles or how KPMG can help with your business please feel free to contact me on 9455 9996 or davidpring@kpmg.com.au

Welcome Bringing harmony to business families  CAROLYN COLE S wealth creators and their family members pursue growth and financial stability from generation to generation, business families often find interfamily tensions flaring into conflict that can last decades.

In most cases this undesired tension comes at a negative cost to the business itself and has a risk of destabilizing the financial ecosystem those same family members rely upon.

However, careful planning, clear communication, and a commitment to cooperation around a shared purpose may help mitigate the risk of conflict. This is a conscious journey for a family which involves work, however the result from this process is priceless to most families.

A

Business family conflicts are typically attributed to communication issues Conflicts typically stems from some level of communication breakdown within a family. One of the greatest challenges for family members is to understand what each person is entitled to know and what sits outside of their authorized scope. This can be confusing for a variety of reasons. Firstly a family member is not necessarily an owner, and even if he or she is a shareholder, that does not automatically mean they are privy to day-to-day operating decisions within a business. Secondly, there are often expectations of employees and community members, that because a person is a family member, he or she will have access to information or can influence decisions at the business leadership level. This can be far from the truth. Additionally, conflict may arise when a family member who is an employee of a company has information in advance of other non-employee family member shareholders.

The question of, “why wasn’t I told about that?” can create the impression that there are insiders and outsiders in the communication channels. It can also be very embarrassing for family members to learn about business decisions from media releases or company employees.

In a business family context, effective governance means clarifying the roles and responsibilities of the family members involved in the business, to create an inclusive environment and ensure each generation and each individual understands their “lane” and why they’re in it. A proper governance structure makes it clear who in the family makes a particular decision, as well as how, when, and why they do so—and who needs to know about it. It should also establish a mechanism for resolving disputes and provide a roadmap for family members who wish to exit the business, should they wish to. No one like the feeling of being in a locked room. Just knowing there is an exit option, provides all family members the opportunity for different decision making processes.

The path to harmony begins with creating a process

Establishing—or improving—a family office can support better governance

One of the most effective ways a business family can reduce the likelihood of conflict and create harmony throughout the family ecosystem is by introducing a structure and process around communication and decision making. Many people refer to this as “governance”.

A “family office” is a group of professionals (accountants, lawyers, wealth managers and more) who come together to integrate information about the business family and develop clear processes around communication and decision making. A family office can be invaluable in helping business families improve

organizational governance and build greater harmony through the family itself.

To establish a family office or evaluate an existing one, take stock of the professionals already advising the family. This should include not only those advising family members in charge of running day-to-day operations, but those supporting other family members who have a direct or indirect interest in the family business. How well do these myriad professionals work together? Are they communicating effectively? If not, that could be a key factor contributing to any family discord, as the recommendations single family members receive, may not be taking the entire business—or family—into account.

An effective family office must comprise professionals willing to embrace teamwork and prioritize the business families’ interests over their own. All too often, business families find their professional advisors competing for a greater share of the family “pie”; this ongoing competition can inhibit teamwork and lead to conflict down the road. The same is true for professionals working for the family’s business(es) rather than the family itself—a lack of communication between these advisors and those of the family office can make it difficult for family members to know what

they need to know, when they need to know it, in order to make the timely and effective decisions.

To alleviate conflict and foster harmony, business families should invest in experienced professional advisors that are willing to work together and who bring an unbiased, impartial perspective to the matters of the day. They need advisors who can clearly articulate the impact of a decision on the business—and on the family members themselves—coordinating efforts in order to continually move the family business, and the family’s own plans, forward. Anything less is simply unacceptable.

Avoid business family conflict with better governance and communication Conflict may be an all too common feature of business families, but it doesn’t have to be. An effective governance structure, supported by a well-functioning family office, can provide the clear communication needed to mitigate the risk of family conflict and build a greater sense of harmony across both the family and the business.

First published by Carolyn Cole, Vice President, Family Office for KPMG Enterprise in Canada, on kpmg.com

Business of Family Master Classes How can you grow your family business, while balancing the needs of the business and the family?

Find out more at KPMG.com/au/businessoffamily

Share your vision, develop your plan!

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Family Business

www.wsba.com.au

Cyber criminals are on the move – here's how to keep your family safe  GORDON ARCHIBALD ORE and more families are living on the web. Its helping them stay connected as they work, shop, bank and access health information from multiple family devices at home and on the move. …But cyber criminals are also on the move.

Since July the Australian Cyber Security Centre (ACSC) has received more than 13,500 reports of cybercrime with identity theft and online fraud the most common.

Cyber criminals most commonly target Australian families through phishing attacks: where criminals try and trick people into clicking links in messages claiming to be from their bank or by asking them to fill out online banking forms. They also use email, to gain access to your devices to install malware and look for known vulnerabilities in software or operating systems.

Families can take seven proactive steps to better protect themselves and their data:

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1. Education: Out of all the layers of cyber protection, humans are the most vulnerable. People, particularly children, are inherently trustworthy.

Cyber criminals know this and exploit our innate decency – so educate your children about what suspicious activity looks like.

Just as you would with a family fire escape plan consider developing family rules about

what to share and who is ok to talk to online.

Understand a bank or government department would never email requesting personal details. Cybercriminals are constantly coming up with new ways to gain your trust and your data so check the Australian Cyber Security Centre for known threats.

2. Patching: PATCH, PATCH, PATCH and patch again. Businesses with good cybersecurity practices constantly update their operating systems and applications. You should too.

Turn on auto updates on all devices including laptops, mobiles and smart devices. In 2017 a global Ransomware attack crippled hospital systems around the world. The cause? A remote code execution vulnerability that only existed on outdated Windows operating systems. Make sure you have antivirus software installed and keep it up to date too.

3.Passwords: Passwords are an important line of defence against cybercrime – but most are easily guessed. It’s easy for someone to collect information you reveal about yourself online and use it to crack your passwords. Therefore, it is important that you avoid the use of your family members’ names, date of birth or any other easy-to-guess personal details. You should avoid using the same passwords across multiple devices. Lastly, you should use two factor authentication for online banking activities.

4.Social Media: Social media is an easy place for cybercriminals to mine personal data so you need to be discerning with the information you share.

The settings of all major social media networks have privacy options so approved followers can view your profile. Think about the information you share online like birthdays, age, address, or school. Use a nickname or an alternative profile pic to help protect your identity when online gaming or on social media.

5. Public Wi-Fi: Information shared on a public Wi-Fi network can be intercepted by cybercriminals.

Use public Wi-Fi networks wisely and with caution – make sure your anti-virus software and patching are up to date and avoid sending or receiving sensitive information. If you must make a sensitive transaction or send sensitive data you should only use secure websites that have: https:// instead of http:// and the lock symbol at the start of the address.

6. Privacy: Always read policies for websites and applications on how they use your information.

If you’re not comfortable with the information they request then consider if you really want to sign up. The less personal information your family shares online, the better.

7. Backup: If you are compromised it is important you are able to recover family photos, videos,

personal and financial information. Your data can be intentionally stolen but it can also be unintentionally compromised through a hardware failure or accidental deletion. It is important you backup your data and enable automatic back-ups of your data to a cloud provider or to an external drive.

These key steps and activities will minimise the risk of being compromised. In the event of an incident take the following steps: • Immediately notify your bank/financial institutions of the incident • Notify your family and friends so they are aware • Immediately change your passwords on all devices even if they are different • Inform the ACSC & police • Notify the relevant websites involved in the incident • Have a cyber-specialist rebuild your device/devices • Request a credit report from a reputable credit reference bureau So you think you’ve heard this all before – well maybe you have but if you are still using 123456 as your password then you could be one of the 23.2 million hacked accounts worldwide that share your password.

Think again – your online identity will thank you.

Article first published by Gordon Archibald, Partner, National Lead, Cyber Security Services, KPMG Australia on KPMG Newsroom.

PropTech: real estate with some extra tech  CRAIG MENNIE  CHRISTOPHER OMEISSAH EAL estate, a constant topic of conversation at dinner parties but the talk is more focused on price rather than real estate technology. So let’s pause, reflect and learn something new about real estate: Property Technology or ‘PropTech’.

The global PropTech industry is predicted to be worth over US$20 billion by 2020 and our 2018 Global Proptech survey revealed 93 percent of industry respondents felt traditional real estate companies can no longer avoid becoming engaged in the PropTech landscape.

But what exactly is it?

PropTech is broadly described as a new wave of services operating at the intersection of real estate and technology. This essentially encompasses two main areas: First is the foundation layer; the part of the construction process that is typically low-tech and centred on trades. Think hi-vis and hard hats.

For example, embedded sensors on a connected worksite can collect and manage information relating to safety, construction delivery and building performance.

Domestic firms are making waves in this area. Australian company Ynomia developed in collaboration with CSIRO utilises proprietary BLEAT (Bluetooth Low Energy Awareness Tracking) sensors, for resource and supply chain tracking. This technology provides real time, automated, location-based insights on three key ingredients dictating project success: labour, machinery and materials.

Tracking these in real time makes the construction process more efficient and in the long run lowers occupancy costs and increases yields.

The second layer is the real estate and hospitality layer. This is where new technologies increase operational efficiencies and heighten customer experience, which in turn maximises returns on the underlying investment.

Australian companies have already developed

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client communication apps for landlords, which facilitate a demand-based and efficient provision of services for their tenants across commercial and residential properties.

Other domestic firms continue to innovate building energy management systems (BEMS) which traditionally only regulated energy usage but are now essentially IoT ecosystems, allowing for the control and partial automation of many aspects of building maintenance. With increasing interoperability of systems manufactured by different companies, buildings can communicate through

technology, sharing data – and their conversations will amount to a more efficient provision of services.

PropTech has the potential to power growth in the real estate and construction sectors but its adoption is slow. It boils down to the idiosyncratic, relatively low-tech and complex nature of the real estate and construction value chain. However the emergence of new leaders with high brand recognition such as Airbnb or Regus and the fact new technology is producing positive results means recognition of the sector is growing.

Companies are now starting to display a real willingness to learn and collaborate by working directly with researchers and founders to develop strategies capitalising on emerging technologies, pioneer value and ultimately lead to adoption.

Article first published by Craig Mennie, National Sector Leader, Real Estate & Private Equity and National Leader, Transaction Services; and Christopher Omeissah, Proptech Sector Lead, KPMG Australia on KPMG Newsroom.

WESTERN SYDNEY BUSINESS ACCESS NOVEMBER 2019

Business of Family Master Classes It’s time to hone your family business skills to prepare you for an exciting future of growth!

Join our new series of tailored master classes, all led by an expert KPMG Enterprise family business adviser.

To find out more and register your interest visit KPMG.com/au/businessoffamily

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WESTERN SYDNEY BUSINESS ACCESS NOVEMBER 2019

Online

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Power of social media marketing  LOUIE RAMOS HE power of social media is influence.

Does your business’s social media marketing strategy have what it takes to reach the millions of customers worldwide?

Social media has the ability to provide your business with ample opportunities to engage and influence customers and, with the right content, you could be serving up the right incentive that will help a customer make a decision about your message.

Marketing strategies are no longer the domain of big corporates throwing money at ‘stab-in-the-dark’ campaigns based on outdated, irrelevant information. Social media has given the power and control to consumers who have their social ears to the ground looking for new and exciting information; creating fleeting trends and finding unique and quirky services and products from the furthest corners of the world. This is your business’s opportunity to take advantage of this forum by getting social and spreading your business’s brand through engagement, enticing news and fantastical tid-bits.

Social media marketing is a gateway for any business, so take advantage of the information that is so readily available through the internet and harness the relevant information; observe the trends, spot the keywords and respond accordingly by creating a social media marketing campaign that is relevant, current and easily tweaked, as needed.

By analysing the data and truly understanding your target audience, your business can effectively market products and services to audiences on social media, no matter where in the world they are. Your business can reap numerous benefits from a thoughtfully planned out social media marketing campaign

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based on real-time information and current social-trending sentiment. These benefits could include: • Increased brand-awareness: use visual content in your social media engagements. People are more likely to share content on their social media networks if it’s visually appealing; • Better customer satisfaction: social media can be an invaluable tool for connecting directly with your customers. A simple gesture, a response, or a message, could all be beneficial

engagements that make your customers happy; • Cost-effective: marketing through social media is a cost-effective way of connecting with your customers and bringing your services and products to market. By analysing and using the information derived from collected data, you can create focussed, responsive marketing campaigns that are specifically aimed at your target audience; • Greater reach: social media has no geographical boundaries. Your busi-

ness can tap into a target audience located anywhere in the world. Grow your social media audience and expand your business’s reach.

Your business could be leveraging the power of social media today all without leaving your office. Increase your business’s visibility, stay in touch with your customers and build your brand by using your social media platforms to supercharge your online presence.

Louie Ramos is a digital marketing expert and Director of Digital Strategy at Digital Presence. Visit: www.digitalpreseence.com.au

For the best bang for your marketing buck … video works

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Travel

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Germany’s Romantic Road a special drive  LEN RUTLEDGE EXPLORES THE HIGHLIGHTS AGNIFICANT medieval architecture, the dramatic Alps, pretty green rolling countryside, castles and some of the most picturesque villages in Europe combine to make Germany’s Romantic Road a very special drive.

We began in Füssen in the south with its large former monastery and castle and finished in Würzburg 350 kilometres to the north. While this drive could have taken four hours, in fact we took three days and felt rushed in the process.

These were some of the highlights.

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Schwangau This small village is home to one of Germany’s most iconic sights, Schloss Neuschwanstein, the fairy tale castle that inspired Disneyland’s Sleeping Beauty Castle. Commissioned by King Ludwig II of Bavaria as a personal retreat, the castle has enough towers, turrets, balconies, pinnacles and sculptures to satisfy anyone.

You can visit the castle with a timed ticket but you will share the trip with hundreds of others during busy times. I suggest the best view is from Marienbrücke, the suspension bridge behind the castle where you can see the dreamy castle in all its glory.

If you have the time, also tour the lessvisited Hohenschwangau, the neighbouring castle where King Ludwig II grew up and dreamed about his magical castle.

Augsburg The city was founded in 15 BC and was a free imperial city until the early 19th century.

Due to a flourishing textile trade, luxurious palatial homes, civic buildings, baroque foun-

Schloss Neuschwanstein.

tains and gothic churches were built.

Constructed in the early 1600s, the “Rathaus” still serves as the administrative centre of the city. Next to it you can climb an ancient Perlachturm tower, built over 1000 years ago to serve as a watchtower.

Harburg

Nördlingen

Towering over the town, Harburg Castle exemplifies medieval architecture. It comes complete with sentry walk, prison tower, dungeon and ballroom. There is a small hotel inside if you wish to stay.

This has beautifully preserved town walls and the Rieskrater Museum, where you’ll learn about the meteor that struck this area some 15 million years ago. In fact, the entire Continued on page 55

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Travel

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Dinkelsbühl.

Continued from page 54

almost perfectly round walled old town is built inside a massive crater. Because it sees fewer tourists than Rothenburg or Dinkelsbühl, the other two walled towns, it can be enjoyed more quietly.

Dinkelsbühl Dinkelsbühl was not bombed in the Second World War, so it stands as it was in the Middle Ages, when it was created.

St. George’s Minster, a late 15th-century Gothic masterpiece, dominates the town while magnificent gabled buildings, dating from around 1600, line the central Weinmarkt.

Many are now restaurants and cafés. The square hosts many festivals and celebrations throughout the year.

I strongly suggest a walk on the town walls with their 18 towers and four gates. The views are nice but the thought of walking where many armed defenders have been over hundreds of years makes it something special.

Rothenburg ob der Tauber This is a very popular tourist destination overlooking the Tauber River, so it can get quite crowded. You have a real sense of stepping back into Renaissance era Germany and most visitors love it. The narrow cobblestone streets feel like they haven’t changed in hundreds of years.

Würzburg.

Rothenburg.

Late afternoon is the best time after the tourist buses have left and the shops are closing, leaving only the restaurants open. It’s a calm atmosphere allowing you to really take in the town.

Rothenburg’s well-preserved town walls which completely encircle the old town are great for walking along. It is free and it was one of the highlights for us.

Parking is almost impossible inside the walls so we chose a hotel close by with its own car park and we left our car there the whole time.

Walking along cobbled streets, you’ll notice that each building here is special. There are various popular photo points but we equally enjoyed walking the back streets and making our own discoveries.

Bad Mergentheim

Würzburg

here causing the city to experience a period of growth and lavishness.

You see this today in the Wurzburger Residenz a baroque palace now inscribed on the UNESCO World Cultural Heritage list and once the seat of the reigning prince-bishop; the rococo-style church Käppele; and Festung Marienberg, a medieval fortress high above the city.

Built around the Main River and surrounded by rolling hills, the city of Würzburg has impressive architecture and a nice vibe.

In 686, three Irish missionaries made a vain attempt to convert the town ruler to Christianity. Later, Würzburg had a bishop appointed and became a duchy as well, and the ruling prince-bishops brought their wealth

Words: Len Rutledge. Images: Phensri Rutledge.

Feature supplied by: www.wtfmedia.com.au www.LenRutledge.com http://instagram.com/experience_guides https://www.youtube.com/channel/UCX5HUmGP1lR2aoscn3O8P2Q

This is home to one of Southern Germany’s spa resorts. If you’re looking for a massage, an Ayurvedic treatment or some time in a sauna, this is the place for you.

There is also a large castle and a wonderful Rococo church.

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Rydges Norwest Sydney 1 Columbia Court, Baulkham Hills NSW 2153

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Entertainment

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The voice of a new generation HIS November, Riverside Theatres will present the captivating theatrical work, To be Honest, created in collaboration with young people from Sydney’s Western suburbs.

Crafted from a series of interviews with young residents from the Canterbury and Bankstown area who have all experienced homelessness, To Be Honest is a collection of unique, true stories.

Stories of cultural displacement, racism, domestic violence and cycles of crime but ultimately stories of hope that tomorrow can be a better day.

To Be Honest is an incredible piece of verbatim theatre from celebrated playwright and director, Stefo Nantsou (Hilary Bell’s Take Two: A Comedy of Errors, Resident Director at Sydney Theatre Company 2009-2013) that shines a light on growing up in Western Sydney. Stefo and Outloud (formerly BYDS) have been creating community-focussed performance works like To Be Honest for over 15 years.

A homeless young woman stinks of Maccas fries as she tries to sleep in her car in the middle of the day. A boy gets sold by his mother for five thousand dollars. A man on bail tries to get his life back on track. A sister and her brother fight to keep each other in their lives.

Together with heartfelt storytelling, To Be Honest also features astounding original rap and melodic songs performed with a live band. This is a show jam-packed with spirit, warmth and culture told with a distinctly Western Sydney flavour.

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What: To Be Honest When: Friday, November 22 at 7.45pm and Saturday, November 23at 2.15pm and 7.45pm.

Where: Riverside Theatres - corner of Church and Market Sts, Parramatta.

Tickets: Adult $39 Concession $34. Available https:// riversideparramatta.com.au/show/to-be-honest/ or from the Box Office (02) 8839 3399. Discounts available for Riverside Theatres’ Members. Transaction fees: phone $4.60, web $3.60 and counter $2.60.

Ages: 15 years +

PLUS A PLACE TO CALL HOME EXHIBITION, THE BEANIES CHRISTMAS SPECTACULAR, SOMEDAY AT CHRISTMAS WITH ADAM SCICLUNA AND NEIL HANSON, FILMS AND LOADS MORE.

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WESTERN SYDNEY BUSINESS ACCESS NOVEMBER 2019

Entertainment

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Parramatta celebrates its long history ISTORY buffs, residents and visitors are invited to celebrate Parramatta's rich cultural heritage at the City of Parramatta's Foundation Festival, from October 31 until November 3.

An extension of previous Foundation Day events, the inaugural Foundation Festival will take place over three days and across 10 historically significant locations in the Parramatta area.

"Foundation Festival is a great opportunity for both locals and visitors to learn about and celebrate Parramatta's rich heritage," City of Parramatta Lord Mayor Cr Bob Dwyer said.

"Parramatta has many incredible stories to tell. This festival highlights a small selection of these unique tales, enabling the current generations to get an eye-opening glimpse into the past.

Kicking off on Halloween night (Thursday, October 31), the first event on the festival program is a Halloween Ghost Tour at Old Government House, Parramatta Park.

Participants will explore the 214- yearold Georgian mansion by candlelight and hear about ghostly encounters experienced there.

On Friday, November 1, visitors can learn from a traditional custodian about the Darug people's connection to the land by taking the Warami Mittigar Aboriginal Twilight Cultural Walk.

They can also examine the story behind renowned historical figure John Macarthur through a theatrical re-enactment at Hambledon Cottage.

There are different events being held on Saturday, November 2, in-

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cluding a guided tour of Parramatta's cemeteries; Brislington Medical and Nursing Museum Open Day and Garden Party; Elizabeth Farm museum experience; Mrs Macquarie's Picnic at Old Government House; and more.

The Foundation Day event will be held in the North Parramatta Heritage Precinct on Sunday November 3, from 10am-4pm.

There will be plenty of activities suitable for the whole family including heritage tours, horse and cart rides, art and craft workshops, live music, market stalls, and a selection of food offerings. Kids will also have the chance to meet awesome prehistoric creatures and discover the science of palaeontology with Erth's Dinosaur Zoo. Foundation Day is a free event for all, however some other Foundation Festival events are ticketed and require pre-booking online. www.cityofparramatta.nsw.gov.au

Scenes from last year's event.

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Childscene

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Hereâ&#x20AC;&#x2122;s what you need to know about homework and how to help your child ď Ž ELLEN AMATEA ANY parents and educators view homework as an important indicator of classroom rigor.

The Back-to-Basic movement, which emphasizes the need for schools to teach basic academic skills in particular, has increased the emphasis on homework as a measure of a schoolâ&#x20AC;&#x2122;s success.

In fact, many parents and students judge the difficulty of a course or teacher by the amount of homework assigned. Furthermore, many educators believe that asking parents to help their children with homework is a particularly effective strategy for enhancing childrenâ&#x20AC;&#x2122;s achievement.

Many parents, too, agree that their involvement will make a positive difference. In a 2014 study conducted by the US Department of Education, 90% of parents reported that they set aside a place at home for their child to do homework, and 85% reported that they checked to see that homework had been completed.

But does helping with homework really improve student achievement? As a high school and college teacher who has assigned homework, and a mother of two sons who were not always too enthusiastic about completing homework, I have studied the many ways that families from different income levels support their childrenâ&#x20AC;&#x2122;s academic success.

I have come to believe that homework can not only enhance childrenâ&#x20AC;&#x2122;s achievement but can be a powerful opportunity for parent-child

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nurturing. But research also tells us that it is not just any homework assignment that will have that kind of impact.

Here is what we are learning about homework.

When parent involvement helps Despite a widespread belief that parent involvement in homework is good for kids, researchers are discovering that it can have both positive and negative effects.

In 2008, three researchers â&#x20AC;&#x201C; Erika A Patall, Harris Cooper and Jorgianne Civey Robinson â&#x20AC;&#x201C; conducted an extensive review of research on the effects on students of parent involvement in homework. They found that the effects of parent involvement appear to be strongly influenced by four factors: â&#x20AC;˘ the nature of the homework assignment. â&#x20AC;˘ the particular involvement strategy used by the parent. â&#x20AC;˘ the childâ&#x20AC;&#x2122;s age and ability level. â&#x20AC;˘ the time and skill resources in the home.

The researchers found that homework assignments in which students are expected to memorize facts, and the parent is expected to teach school skills, provide less meaningful opportunities for parent and student interaction in the learning process.

In contrast, homework assignments in which students choose a project that requires in-depth investigation, thought and some creative license enable meaningful parent participation. Parents can play supportive roles in discussing the project with their child,

When does parent involvement help. New Jersey State Library, CC BY-NC

which is more enjoyable both for the child and parent.

For example, students may demonstrate math skills; share ideas and obtain reactions to

written work; conduct surveys or interviews; gather parentsâ&#x20AC;&#x2122; memories and experiences; Continued on page 59

Your future is awaiting you!

COMMENCE YOUR STUDIES THIS APRIL SCHOOL HOLIDAYS! &HUWL´FDWH ,,, LQ (DUO\ &KLOGKRRG (GXFDWLRQ DQG &DUH IRU +LJK 6FKRRO 6WXGHQWV 6WXG\ WKURXJK \RXU KROLGD\V We are very pleased to announce A-GRADE Pre-Uni Education DQG 7UDLQLQJ ZLOO EH RIIHULQJ &HUWL´FDWH ,,, LQ (DUO\ &KLOGKRRG WR EH IROORZHG E\ D 'LSORPD LQ (DUO\ &KLOGKRRG WR DOO <HDU DQG VWXGHQWV UHVSHFWLYHO\

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$ *UDGH 6WULYHV WR 0DNH D 3RVLWLYH &RQWULEXWLRQ WR WKH 1H[W *HQHUDWLRQ :KHQ \RX HPEDUN RQ D FDUHHU LQ (DUO\ &KLOGKRRG (GXFDWLRQ \RX OO EH UHZDUGHG HYHU\ GD\ ZLWK WKH NQRZOHGJH WKDW \RX UH PDNLQJ D SRVLWLYH GLIIHUHQFH LQ WKH IXWXUH RI RWKHUV 2XU &HUWL´FDWH ,,, ZLOO TXDOLI\ \RX WR ZRUN LQ (DUO\ &KLOGKRRG (GXFDWLRQ DW WKH OHYHO RI DQ (GXFDWRU DV ZHOO DV SUHSDULQJ \RX IRU RXU 'LSORPD RU IXUWKHU 7HUWLDU\ VWXGLHV LW FDQ HYHQ SURYLGH \RX employment RSSRUWXQLWLHV LI \RX ZLVK WR ZRUN LQ DQ\ &KLOGKRRG ´HOG ZKLOH VWXG\LQJ DQRWKHU 'HJUHH TXDOL´FDWLRQ VXFK DV /DZ 0HGLFLQH RU (QJLQHHULQJ ,I \RX FRPSOHWH RXU Diploma in Early &KLOGKRRG LW ZLOO VWDQG DV D WKLUG RI D 'HJUHH VKRXOG \RX ZLVK to follow a career LQ 7HDFKLQJ WKLV WKHQ RIIHUV FRXQWOHVV &DUHHU RSSRUWXQLWLHV

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WESTERN SYDNEY BUSINESS ACCESS NOVEMBER 2019

Childscene Continued from page 58

apply school skills to real life; or work with parents or other family partners in new ways.

Strategies for parents In addition, how parents help their child with homework appears to have distinct effects on student achievement.

Most parents engage in a wide variety of involvement strategies, such as creating “school-like routines” in which they make rules about when, where or how homework is done. They also interact with the teacher about homework and provide general oversight or monitoring of homework completion.

In some instances, parents control these structures; in others, parents follow the student’s lead.

For instance, parents may engage in the learning processes with the child (eg, engage in homework tasks with the child or in processes that support the child’s understanding of homework). Parents may also help their child learn self-management skills (eg, coping with distractions).

The strategies that parents use may vary depending on their beliefs about child-rearing and broader cultural values. Yet these different parent involvement strategies appear to have distinct effects on student achievement.

Strategies that support a child’s autonomy and also provide structure in the form of clear and consistent guidelines appear to be the most beneficial.

For example, in a 2001 study, researchers reported that parent homework involvement that supported autonomy was associated with higher standardized test scores, class grades and homework completion.

In contrast, direct aid (doing the homework for the student) was associated with lower test scores and class grades.

In another study, parent involvement in homework was reported by students to have a detrimental effect if the parent tried to help without a request from the child or was perceived as intrusive or controlling by the child.

Age matters Researchers have also noted that the age and ability level of a child strongly influenced the amount of help with homework that parents provided and its subsequent benefits to the child.

Parents reported spending more time helping their elementary-age children with

www.wsba.com.au children were younger. This, in part, is because they were not expected or asked to do so by secondary teachers.

As a result, low-ability students in middle and high school were less likely to complete homework or to achieve academically.

Another factor was that parents of older students often reported feeling increasingly less able to help with homework.

What can educators do?

These research findings have important implications for how teachers design homework assignments and how parents and teachers might participate in the homework process.

First, students (and parents) need to know why they should be doing a particular homework assignment. What skill is to be practiced/reinforced? Why does this skill matter?

Teachers need to explicitly communicate the purpose of a particular homework assignment and emphasize how the skills they are learning in a homework assignment can be applied in the real world.

Second, educators should design homework assignments that are more meaningful and allow for creativity. Students should be able to have a choice in how they carry out an assignment.

Third, students have different learning styles, and educators need to consider how they might need to express their learning differently (via audiotapes, videotapes, posters and oral presentations rather than the standard written report).

Fourth, teachers should design interactive homework assignments that involve students in interactions with peers and with family and community members. For example, authors Alma Flor Ada and F Isabel Campoy have developed an approach of creating family storybooks that are used as reading and writing texts in the classroom.

Another group of researchers designed “interactive” homework assignments that guided students on how to conduct conversations with family members in math, science and language arts.

Another team of educators worked with teachers and parents to develop curricular approaches that brought students’ cultural backgrounds and families’ “funds of knowledge” into the classroom. For example, class lessons and homework were based on how parents use math in cooking or sewing or how workers use reading and math to build a house.

Parents are more likely to help younger kids. Asheboro Public Library, CC BY-SA

homework than their secondary school-age children. Parents of low-ability students reported spending more time helping with homework than did parents of high-ability students.

While teachers and parents of elementary-aged children were more likely to work together to help students complete their assignments, parents of secondary school students often did not monitor their adolescents’ homework as faithfully as when their

Homework is a daily activity for most students that takes time, energy and emotion, not only for students but for their families as well. Given these investments, it is important that homework be a more beneficial learning experience, in which parents too can bring their interesting and enriching skills.

Ellen Amatea is Professor of Education, University of Florida. This article was first published at www.theconveration.com.au

WESTERN SYDNEY BUSINESS ACCESS NOVEMBER 2019

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w w w. w e x p o . c o m . a u

COMING SOON

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WESTERN SYDNEY BUSINESS ACCESS NOVEMBER 2019

W H AT THEY SA ID...

www.wsba.com.au have a disability.’ - Mohamed Bah, Manager NOVA Employment Parramatta.

“Their (Hitachi) presence at the Aerotropolis will attract the brightest minds and the best in business to the region–a great opportunity for economic development and job creation into the future.” - Premier Gladys Berejiklian.

“The aerotropolis is an exciting opportunity for us to bring this knowledge to Australia. The company will advise on leading edge innovations and technologies to optimise the sustainable management of resources at the aerotropolis, from recycling and reuse through to energy creation and smart water networks.”

- said Justin Frank, SUEZ director marketing, communications and national key accounts.

"Foundation Festival is a great opportunity for both locals and visitors to learn about and celebrate Parramatta's rich heritage." - City of Parramatta Lord Mayor Bob Dwyer.

“These days, it’s all about cloud storage and software as a service, data networks and IP phones, cyber security, and high-quality hardware and software personalised for your business, helping to boost productivity both in the office and on road, whilst dramatically reducing downtime.” - Jennifer Vella Marketing Director, Telstra Business Technology Centre on the new Telstra Technology Business Centres.

A business is often just as, if not more, dependent upon their technology than they are almost anything else. From cloud-based solutions that run their offices from anywhere to the wireless network that keeps everyone connected, for most businesses, their sales and output would come to a stop without their technology.” – Netacre CEO Darryl Macalister.

“Sydney really is among the world leaders when it comes to autonomous vehicles. We now have two smart shuttles talking to the conditions and infrastructure around them.

Customers can get on board and test ride these buses over the next six months to help us gain insights into how autonomous vehicles can improve services and how this technology will shape our future transport.” - Minister for Roads Andrew Constance.

“The adjustment to working with smaller, local businesses was significant in the early days, but I’ve no regrets – it’s been an interesting ride that’s for sure.” – HR Success founder, Greg Mitchell.

“We will continue our expansion into defence, opening up another 15 roles in mid2020.” – Precision Metal Group CEO, Jason Elias.

WESTERN SYDNEY BUSINESS ACCESS NOVEMBER 2019

“Geography has for too long considered to be destiny, and this has disadvantaged women in locations such as western Sydney.

But women from these areas should have as many opportunities as everyone else, and this is being fostered by Western Sydney Women, which aims to help women in the region advance their businesses and career paths, and provide a network of support for each other, creating generational change. ” - Kate Carnell AO, Ombudsman, Australian Small Business and Family Enterprise.

“Smart business owners are realising the advantages of hiring people who happen to

“The 16 firefighters have signed up for one of the most demanding and important roles in our community and will soon take up positions at fire stations.” - Minister for Police and Emergency Services David Elliott.

“Bankwest Stadium has become the people’s stadium. Whether it is for sport, entertainment, business, community or cultural events, it is now part of the fabric of a booming Western Sydney.” - Acting Minister for Sport Geoff Lee “Up until now, there had been no one body that represented the needs and views of small to medium-sized businesses in regard to projects affecting us all, so it is long overdue.”- Trevor Oldfield on the formation of the new Chamber Alliance of Western Sydney.

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Honoured to have been a WSABE WINNER in the 'Excellence in Innovation & Excellence in a Traditional Trade' categories!

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