Student Handbook (for SDESLM, SDOAL, SDSCM, SDSES) by RP ACE

REPUBLIC POLYTECHNIC Continuing Education & Training Student Handbook for SDESLM, SDOAL, SDSCM, SDSES

CONTENT PAGE

ACADEMIC ADMINISTRATION MATTERS

Page 1- 2

a. Admission and Enrolment b. Candidature c. Cancellation d. Student Card e. Class Attendance

EXAMINATION

Page 3 - 5

a. Examination Rules and Regulations b. Breach of Assessment Regulations c. Make-Up Test d. Module Grade e. Review of Module Grade f. Repeat Modules g. Graduation Criteria

WITHDRAWAL / DEFERMENT / REMOVAL

Page 6 - 7

a. Withdrawal b. Deferment c. Removal

STUDENT CONDUCT

Page 8

FINANCIAL MATTERS

Page 9

a. Mode of Payment b. Course Fee Subsidy

LIBRARY

Page 10 - 12

a. Membership b. Library e-resources c. Library e-resources Access (within RP) d. Library e-resources Access (outside RP)

GENERAL INFORMATION

Page 13 - 21

a. Campus Map & Directional Instruction for Drivers b. Travelling to Republic Polytechnic c. Car Parks d. Wheel Clamp Policy e. Taxi Call Point f. Food and Beverage Outlets/Services in Campus g. RP Lightning Detection System h. Location of First Aid Boxes and Sick Bay i.

Lost and Found

Security

k. Fire Safety l. Pandemic Flu Crisis m. Updates of Personal Particulars

CONTACTS

Page 22

ACADEMIC ADMINISTRATION MATTERS

a. Admission and Enrolment A student will be called upon to produce his/her original Degree/Diploma, certificates, results slips and other relevant documents on the first day of the programme for verification of his/her fulfillment of the course entry criteria. Students who knowingly violate the course entry criteria shall be withdrawn from the programme with no refund of course fee.

b. Candidature A student is allowed a maximum period of twice the length of the normal duration of the course, to complete all the requirements of his/her course of study.

c. Cancellation

The Polytechnic reserves the right to make changes to the course curriculum, course fee or any other relevant content or information as necessary. The Polytechnic will endeavour to provide as early a notice as possible in the event of course cancellation with a full refund of the course fee.

d. Student Card i. Your CET student card allows you to access the library, swimming pool and student gym. You may also book RP facilities at discounted rates with the card. ii. The Club Republic invites you to join us as Alumni upon the completion of your course. Please visit our website at www.rp.sg/grad/home for details on the membership. iii. If the card is lost, a police report is to be lodged and an application fee of $15.00 shall apply. Please bring along the following documents to OneStop Centre, Counter 3 for your card replacement. – NRIC – Police Report – Replacement Form

iv. Terms and Conditions Governing the Use of the CET Student Card - The card holder shall carry his/her CET Student Card when on campus and produce the card upon request for inspection by Security Officers. - The card holder shall produce the card for inspection upon request by the staff on duty to access RP facilities. - The card is intended for personal use only and the student is responsible for the card. - The card is not transferable and it shall not be loaned to or used by other persons. - The card holder is responsible for any security breach resulting from the use of the card. - The card’s accompanying privileges is extended to the card holder only and shall cease upon the expiry of its validity date. - The card holder who withdraws from the programme enrolled shall return the card to the One-Stop Centre within 14 days of withdrawal. - The card holder who defers from the programme enrolled may retain the card for the duration of the deferment. - The card holder shall submit a Form for Replacement of Continuing Education Training Student Card and attach a Police Report and receipt for payment of the prevailing replacement fee to the One-Stop Centre for replacement in case of card loss. - The Republic Polytechnic reserves the right to amend or withdraw the Terms and Conditions governing the use of the CET Student Card without prior notice.

e. Class Attendance i. Students must fulfill at least 50% attendance for each module unless otherwise specified. ii. Students who fail to meet the minimum attendance criteria for each module will be given a Fail grade for the module. iii.

In lieu of the minimum attendance criteria for each module, students need to be responsible to achieve this minimum attendance despite absenteeism due to work commitment, medical conditions, overseas leave etc.

EXAMINATION

a. Examination Rules and Regulations Warning: Any student caught infringing any of the Examination Rules and Regulations in any way is liable to disciplinary action including, but not limited to, an outright failure for the Examination and downgrading of the Module Grade. More severe penalties which can be imposed on a student caught cheating in an Examination include suspension or even dismissal from the Polytechnic.

b. Breach of Assessment Regulations i.

Any student suspected of cheating will be reported to the Programme Chair (PC), who will initiate disciplinary proceedings against the student. Any student helping or attempting to help another student to cheat will be deemed to have cheated.

ii.

If a candidate is found to have breached any of the assessment regulations, the Examination Board will take any appropriate action it deems fit against such a candidate.

iii.

Should the Academy for Continuing Education @RP (ACE@RP) have reason to believe that the nature or substance of any question or the content of any examination paper may have made known to any individuals other than the PC or Module Chair (MC) of that paper before the date and time of the examination, the Examination Committee of the Schools or Centres will report the matter to the Head of Department for further investigation, who may order the setting of a new paper, cancellation or postponement of an examination, or administration of another examination.

c. Make-up Test i.

For makeup test request, students shall inform ACE@RP via email at ACE@rp.edu.sg at least 3 working days before the date of the test.

ii.

For absence on compassionate grounds or medical reason, students should notify the ACE@RP by the next working day following the test.

iii.

Request for make-up test will only be limited to the following reasons with documentary proof: – – – –

Hospitalization Leave Medical Certificate by approved medical board Compassionate reasons in relation to immediate family members National Service Notification Overseas work assignment

d. Module Grade i.

Students are to note that all published grades of interim assessment components via CETLMS served as feedback to students’ progress in the module, and may be subjected to changes upon final verification.

ii.

The final module grade for each module is subjected to approval and finalization following the Board of Examiners’ meeting.

e. Review of Module Grade i.

All students who wish to lodge an academic appeal for the review of their Module Grade must submit an appeal through the completion of a written form, obtainable at RP’s One-Stop Centre within three (3) working days from and inclusive of the date of release of results for that semester. Late appeals will not be entertained.

ii.

This appeal for a module grade change by a student must be made through the completion of a written form, obtainable at RP’s One-Stop Centre.

iii.

An administrative fee of $25 (excluding GST) per module would be charged to the student, payable at One-Stop Centre at the same time when the student submits the written form.

iv.

Once the module grade is reviewed, the student must accept the review findings, even if it is found to be lower than the original grade. No further appeals will be entertained thereafter.

f. Repeat Modules A student who fails any module(s) will be required to repeat the module, subjected to the availability of a subsequent intake for the module, and provided student is able to complete within the stipulated maximum duration of the course. Module fee will be charged for each repeat module. MOE subsidy will not be available for repeat module. 4

g. Graduation Criteria i.

Minimum Attendance Criteria • Punctuality needs to be observed by all RP students. In our classes, punctuality helps the class to start off smoothly, while latecomers hold back the entire team by slowing them down. Students should make allowances for heavy traffic and other causes of delay so as to ensure that they arrive at class on time. • To ensure the rigor of the program is adequately applied, the minimum attendance criteria mentioned in Section 1e (Class Attendance) must be fulfilled, failing which the student is ineligible to be awarded the relevant certification. • It is the responsibility of student to ensure that the minimum attendance requirement is met.

ii.

Award of Credit • Full credit of the module is earned when a student obtains grade D or better or grade P in the overall assessment for a registered module.

WITHDRAWAL, DEFERMENT, REMOVAL

a. Withdrawal i.

Applicants/Students who wish to withdraw from the course after registration shall inform ACE@RP via email at ACE@rp.edu.sg and submit a Withdrawal Application Form.

ii.

Students shall settle all outstanding bills with the Polytechnic prior to withdrawal.

iii.

Applicants/Students who withdraw at least 2 weeks before course commencement shall receive a full refund of the course fee less $50 administrative charges payable upon submission of the Withdrawal Application Form. There is strictly no refund to persons who withdraw less than 2 weeks before course commencement.

iv.

Students who withdraw after commencement of the module will be deemed to have failed the module.

b. Deferment i.

Students who wish to defer in the duration of a course/module shall inform ACE@RP via email at ACE@rp.edu.sg and submit a Deferment Application Form with relevant supporting documents.

ii.

Students are to submit the Deferment Application Form before the midpoint of a module

iii.

Students who submit his/her Deferment Application Form after the midpoint based on the total duration of the module will not be accepted, and he/she will be deemed to have failed the module

iv.

Approval of deferment: - Shall be due to valid reasons (only overseas work postings or on medical grounds) with supporting documents - Subjected to approval by the Director, Academy for Continuing Education @RP

Payment for deferment: – Subjected to the availability of a subsequent intake of the course/module - Students who submit the Deferment Application Form on or after course/module commencement shall pay an administrative charge of $50 payable upon approval of deferment and shall pay the full course/module fee (without MOE Funding) at the time of re-admission. - Should there be an increase in the course fee for the new intake, a student is required to top up the difference at the time of re-admission. - Unless a student has received an official notification from ACE@RP approving his/her intended deferment/withdrawal, the student will not be considered as withdrawn/deferred. He/she is still deemed to be a CET student in RP and is subject to all rules and regulations governing his/her conduct in the Polytechnic. He/she is still required to meet the attendance requirement of his/her course, if any.

c. Removal Students who are unable to complete their course of study within the stipulated maximum duration will be notified that they will be removed from the course.

STUDENT CONDUCT

a. No smoking in the Polytechnic, in Admiralty Park, on all roads, sidewalks, bus stops and overhead bridges around the Polytechnic b. Behave with propriety at all times, that is, no disrespectful behaviour or insubordination to any member of Polytechnic staff including security officers. c. Always carry with you your Student Card. d. Do not drink or eat in the class / laboratory / workshop / library. e. Students are to be decently attired in a manner that conforms to social and moral norms. f. Do not sport hair in outrageous colours. g. Do not wear sleeveless T-shirts, singlets and shorts (except at sports activities). h. Do not wear any form of dress which may be improper, indecent or offensive. i.

Do not wear slippers.

Veil or purdah is not allowed on campus.

k. Students attending workshops / laboratories must wear proper attire and shoes. l. Always comply with industrial safety rules as directed by the facilitator. m. Involve in any other act, conduct or neglect, which is prejudicial to good order or discipline in the Polytechnic, and which is likely to bring the Polytechnic into disrepute. n. Disciplinary action will also be taken against cheating in any of many different forms, such as: - Plagiarism - Forgery - Copying another student’s answers, assessments or projects - Submitting another student’s work as your own *Note: The penalties imposed on students who are found to commit serious disciplinary offence shall include suspension from classes and dismissal from the Polytechnic. 8

FINANCIAL MATTERS

a. Mode of Payment Payment can be made via NETS or Cheque at Republic Polytechnic OneStop Centre. For Cheque payment, please made payable to “Republic Polytechnic” The Opening Hours of our One-Stop Centre are as follow:

Weekdays

8am - 8pm (8am - 5pm on eve of Major Public Holidays)

Saturdays

8am - 6pm (8am - 3pm on eve of Major Public Holidays)

Sundays & Public holidays

Closed

Alternatively, payment can be made via credit cards through our online system at www.rp.edu.sg/cetas

b. Course Fee Subsidy*

SME-Sponsored Singaporeans Singaporeans

Subsidy for PartTime Diploma 90%

Subsidy for Specialist Diploma 90%

70%

85%

No subsidy

70%

60%

No subsidy

(have not taken SD/PTD before) Singaporeans (have taken SD with MOE subsidies >5yrs) Singapore PR (have not taken SD/PTD before) Foreigners Singapore PR (have taken SD/PTD with MOE subsidies <5yrs ago) *Correct as of June 2012. May be subject to change by MOE 9

LIBRARY

a. Membership i. ii. iii.

Membership to the RP library has been subscribed for the period of your programme. Library website www.rp.edu.sg/lib Please bring along your CET Student Card when you visit the library The library has different operation hours during school term and vacation:

Mondays – Fridays Saturdays Sundays and Public Holidays

TERM 8.00 am – 9.00 pm 8.30 am – 1.00 pm

VACATION 8.30 am – 5.30 pm 8.30 am – 12.30 pm

Closed

Please note that the library counters will close at 7.30 pm on weekdays and 1.00 pm on Saturdays. *Borrowing services will not be available after 7.30pm for CET Students

b. Library eResources i.

Library eResources can only be accessed when you logon to RP domain. If you need to logon to Library eResource outside of RP, a VPN (Virtual Private Network) needs to be downloaded to connect to our domain.

ii.

Your login ID and password for Library eResources can be found in the pre-course briefing sheet given to you during document verification.

iii.

Please refer below for instruction on how to access Library eResouces.

c. Library eResource Access (within RP) i. Step 1: Please go to the Library website at www.rp.edu.sg/lib. You will find the link as highlighted in the box and click on it.

ii. Step 2: You will be prompted for your user ID and Password given to you. Please be reminded to keep it confidential as there is no change of password.

iii. Step 3: You are now logged on to the Library’s E-Resource portal to do your search.

d. Library eResource Access (outside RP) i.

Step 1: a. Please go to the below website to download the required VPN http://myrp.rp.sg/sites/ithelpdesk/hotdownloads/ptstdvpn.exe

ii.

Step 2: a. Upon accessing the above website, you will be prompted for your User ID and password as given to you. Please be reminded to include “rp\” before your user ID.

iii. Step 3: Click ‘Run’ when prompted iv. Step 4: The log on for the “Part Time Student VPN” application will prompt for log-in when the installation has completed.

v. Step 5: Once the VPN is connected, you can go to the Republic Polytechnic Library website at www.rp.edu.sg/lib and follow the instructions provided for eResource Access within RP.

General RP information

a. Campus Map & Directional Instruction for Drivers

CET Centre (Republic Polytechnic Centre, Level 2)

b. Travelling to Republic Polytechnic For maps and information on transportation to Republic Polytechnic, please visit our webpage at http://www.rp.edu.sg/Campus_Location.aspx By MRT Woodlands Station

By Car (Shortest Route) PIE (Jurong)

Exit onto BKE(Woodlands) (Exit 24)

BKE

Exit onto SLE (Exit 8)

SLE

Exit via Woodlands Ave 2 (Exit 10) Turn right into Woodlands Ave 9 at the 4th junction (after you see Woodlands MRT on your left) Turn left into Republic Polytechnic (dropoff/pick-up point & basement carpark)

Woodlands Ave 2 Woodlands Ave 9 By Bus TO Woodlands Interchange FROM Woodlands Interchange TO Woodlands Ave 9 FROM Woodlands Interchange TO Woodlands Ave 2

168 169 178 187 856 858 900 901 903 911 912 913 925 926 960 961 962 964 925C 169

169

c. Car Parks Kindly note there are car parks available on our campus. Please refer to our webpage at http://www.rp.edu.sg/Our_Location.aspx Period

Car Park Tariff

Day Parking

S$0.80 per hour with per-minute charging.

0601-2230 hrs

Maximum $3.00 cap for multiple entries and exits from different car parks within the campus.

Night Parking

S$0.80 per hour with per-minute charging

2231-0600 hrs

Maximum $2.00 cap for multiple entries and exits from different car parks within the campus.

*Notes: a) Your vehicle should have an IU installed to facilitate payment. b) The above rates are inclusive of GST and applicable to staff, students and public. c) Charges apply 365 days a year, regardless of Public Holidays and weekends. d) Car parks shall operate on a pay-as-you-park basis, with no season parking arrangement. e) Motorcyclists can park for free at our P1-TRCC car park and P3-multi-storey car park. Motorcycles found parked at unauthorised car parks and areas will be subject to wheel-clamp and offenders will face disciplinary action. 14

d. Wheel Clamp Policy i.

It is illegal to park your vehicles at other than the designated lots demarcated by white paint. Please be reminded that it is illegal to park your vehicles at Handicap Lots & RED Reserved Lots in RP car parks as these lots are reserved for: - Handicapped Drivers - Directors of Schools and Centers & above - Covering HODs

ii.

Vehicles that are wheel-clamped will have to pay a release fee of $50.00 (inclusive of GST) to have their vehicle unclamped. This fee shall exclude any parking charges that the vehicle may have incurred subsequently. Payment shall be made by NETS only at One-Stop Centre (OSC) at Republic Polytechnic Centre (RPC) during office hours OR at the Fire Command Centre (FCC) after office hours. Upon payment approval from NETS, security will record the NETS receipt no. for reference and release the wheel clamp.

e. Taxi Call Point i.

Taxi call point (as shown in the picture below) that is available at the existing Taxi Waiting Point outside RPC. You can use this service to speed up your waiting time for the arrival of the taxis. Once pressed on the call point, the taxi signage will be lighted up at RP Guard House.

f. Food and Beverage Outlets/Services in Campus i.

ii.

There are several food courts and cafe outlets in RP. Location and details of these eating places can be found in this link under Food Amenities: http://www.myrp.edu.sg/oes/facilities.html After eating, please clear your food tray and eating utensils to the designated collection corner 15

iii.

Drinks, snacks, pasteurized items (e.g: milk, yogurt) and bread vending machines are also located at strategic parts of the Campus for your convenience.

g. RP Lightning Detection System RP has installed the strike guard detector to safeguard all Republicans from lightning strikes. i. ii. iii. iv. v.

The strike guard detector is located at the sports complex and is capable of detecting lightning from as far as 32km away. The strike guard detector has two sirens located at two points: the rooftop of staff housing block no. 19 and at W2. In the event of High Lightning Risk (CAT 1), you will hear a siren with an intermittent high pitch. PLEASE STOP ALL OUTDOOR ACTIVITIES AND TAKE SHELTER When it is safe to go out and resume outdoor activity you will hear a repeating low pitch siren.

h. Location of First Aid Boxes and Sick Bay As part of our Quality, Environmental, Health and Safety (QEHS) requirements, first aid boxes have been provided in all the following areas for your use: i. ii. iii. iv. v. vi.

All laboratories All pantries at Republic Polytechnic Centre (RPC) Library Counters First aid room in the sports complex Fire Command Centre (FCC) at Republic Polytechnic Centre (RPC) In addition, please note that sick bays fully equipped with a hospital bed, stretchers and medical boxes have been set up next to the Booking Office on Level 1 of the Sports Complex, and also at the Nursing Room next to One-Stop Centre at RPC Level 1.

i. Lost and Found i.

In the event you have lost your items, please follow the steps below: - Fill up the online form located at http://www.rp.edu.sg/lost

ii.

iii. iv.

If the Item is found, it will be published in OSC website link http://www.rp.edu.sg/found. Kindly retrieve your items at the following location: - One-Stop Centre (located at Republic Polytechnic Centre Level 1) 9 Woodlands Ave 9, Singapore 738964 Email: one-stop@rp.edu.sg Tel: 6510 3000 If the Items found remain unclaimed for more than 3 months, items that are in good condition will be donated to charitable organizations. In the event that students or staff find/pick up any lost items, the following procedures are as follows: - Kindly contact One-Stop Centre at 6510 3000 or email to one-stop@rp.edu.sg for help

j. Security During your stay in the Republic Polytechnic, the Office of Estates seeks your co-operation to abide by the rules and regulations. The Do’s and Don’ts are as follows: i.

DOs - Do approach our Security Officer/Staff if there are any queries. E.g. to ask for directions etc - Do park your motorcycles in P3-Multi-storey Carpark and P1-The Republic Cultural Centre (TRCC) Carpark only. - Do park your vehicles in the designated lots as illegal parking will be wheel clamped. - Do call Fire Command Centre (FCC) Hotline at 6697 1515 or 6376 8222 during times of EMERGENCY. - Do walk in the orderly manner to the nearest fire escape staircase when the Fire Alarm sounds.

ii. DON’Ts - Smoking is strictly prohibited in Republic Polytechnic and Admiralty Park. - Republic Polytechnic is a smoke-free campus. Please note that smoking is not allowed within the area marked in red below. This includes the Polytechnic and in Admiralty Park. Anyone caught smoking will be asked to leave the campus. 17

- Please do not leave your belongings unattended. • If you need to make a report on lost item/s or have any information that wish to report suspicious person(s) loitering in the campus, please kindly contact Fire Command Centre (FCC) at 6697 1515 for RP Security assistance in order to get the FIRST LEVEL of response prior to informing the Authority. - No eating and drinking is allowed in the Library. • The RP Library does not allow the consumption of food and drinks outside the designated café area. For our Continuing Education Training (CET) students, the action taken when caught violating the policy is as follows:  1st Offence : Verbal warning and confiscation of consumables  2nd Offence : Suspension of borrowing privileges for ONE WEEK  3rd Offence : Fine of S$20 and Suspension of borrowing privileges for ONE MONTH 18

k. Fire Safety i.

Action taken in the event of fire - Activate Fire Alarm • Any staff/student/trainer who discovers Fire or Smoke shall: • Stay calm and shout “Fire” • Activate the Fire Alarm by breaking the nearest Break-Glass Call Point. • Remove anyone threatened by the Fire immediately - Contact the Fire Command Centre at 6697 1515 with: • Your name and contact no. • Exact location of fire • Type and extent of fire - Attempt to extinguish the fire with the nearest fire extinguisher without taking personal risk. - Emergency Evacuation • •

Specific staircase route for evacuation in the event of fire is indicated in each classroom Please be familiarised with the escape route nearest to your classroom

ASSEMBLY AREAS IN RP IN CASE OF EMERGENCY

Assembly Areas Those inside RPC, pods W1, W2 and W3 will assemble at Area 1. Those inside TRCC will assemble at Area 2. Those inside ECMC will assemble at Area 3. Those inside pods E1, E2 E3, E4, E5 and E6 will assemble at Area 4. Those inside Campus Heights Block 1 and 19 will assemble at Area 5. Those inside pods W4, W5 and W6 will assemble at Area 6

l. Pandemic Flu Crisis In the event of Pandemic Flu outbreak, students will be screened via RP planned screening modes, i.e. thermal scanners or handheld thermometers. Students will be required to bring their own thermometers to class. In serious situations, courses can be cancelled or postponed to ensure that cross contamination is eliminated. RP will inform students based on advice from Ministry of Health or Ministry of Education.

m. Updates on Personal Particulars All communications by ACE@RP administration to students will be via the email account you use during your application for course. As such, students are expected to check this account regularly. Students are also expected to be aware of the latest notices/circulars that may be announced via the email. Throughout their candidature, students are responsible for keeping their personal particulars (including official/legal name, permanent and correspondence contact details) updated in the Polytechnic’s records in a timely manner. The Polytechnic will not be accountable for delayed or lost mail due to incorrect or obsolete students’ addresses and contacts. For changes on particulars, students are to write in to ACE@rp.edu.sg with their supporting document. For students with official name changes, in order to ensure that such name changes are reflected on their academic transcript and diploma certificate, the students must ensure that they have submitted the details to ACE@rp.edu.sg before the end of the programme that they expect to complete their studies. Thereafter, no further changes to the student’s name will be accepted for the Polytechnic’s records. 21

CONTACTS

Who

Phone

One-Stop Centre

6510 3000

Email: one-stop@rp.edu.sg

Academy for Continuing Education

6697 1699

Email: ACE@rp.edu.sg

IT Helpdesk

6697 1500

Email: Help-IT@rp.edu.sg

Security (24 Hours)

6697 1515

Email: security@rp.edu.sg

Building Fault

6697 1700

Email: help-estate@rp.edu.sg

Republic Polytechnic 9 Woodlands Avenue 9 Singapore 738964 Website: www.rp.edu.sg/ace

Email: help-library@rp.edu,sg

Library Assistance 6697 1212 RP Booking Facilities

6697 1400

Email: help-estateEvent@rp.edu.sg

Sports Complex Booking Facilities

6369 8900

Email: sports-adventure@rp.edu.sg

Please call Fire Engine/Ambulance: 995 For Life threatening emergencies