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Cover featuring the Rogers family, (from left) Maven, Scott, Jenna and Oliver.

SPRING 2017

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DELIVERING ON A PROMISE | SPRING 2017

Spring 2017 Welcome to the Spring 2017 edition of Maple Grove Hospital magazine, a combined effort between Maple Grove Hospital and Maple Grove Medical magazine, and published by The Press â&#x20AC;&#x201C; Maple Grove, Osseo, Champlin, Dayton. Maple Grove Hospital is honored to be a part of the Maple Grove community. The hospital is committed to providing care that puts you in the driverâ&#x20AC;&#x2122;s seat, guided by experienced professionals and the right informationâ&#x20AC;&#x201D;all in a welcoming, healing environment close to home. And, as part of the North Memorial Health system, you have access to over 25 primary and specialty care clinics, urgent care, Urgency Centers and two hospitals across the Twin Cities metro area.

Content Welcome Letter ............. Page 4 Features Empowered ................... Page 5 Robotic surgery .............. Page 9 Summer health ............. Page 16 Hospital-based care ....... Page 20 Extras Better Health News ....... Page 24 MD column .................. Page 25 Calendar ..................... Page 26

Hospital liaison Erin Gwiazdon, Manager, Marketing & Outreach, Maple Grove Hospital Writers Dave Pedersen Sue Webber Cynthia Parsons Rachel Anderson Editor Rachel Anderson Sales Mike Specht Executive Editor Peggy Bakken

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Director of News Keith Anderson Sales Manager Jeremy BradďŹ eld

General Manager Mark Weber

&DULQJ IRU NLGV VLQFH Press & News Publications 33 Second Street N.E., Osseo, MN 55369 763-425-3323

SPRNG 2017 | DELIVERING ON A PROMISE

Welcome Letter

Maple Grove Hospital garden plaza.

Spring is my favorite time of year in Minnesota. It is our fresh start after the long winter. The grass turns green, trees bud and leaves begin to appear. There is a rebirth of energy and community in our neighborhood as kids rush to the park – greeting each other with beaming smiles, laughing and playing – while parents catch up on everything that has happened over the winter months. I get an extra boost of energy from our neighbors working in their lawn and gardens, recommitting to their yard for the year. The energy and excitement has been especially strong this spring at Maple Grove Hospital, and within North Memorial Health – the system we are a part of. In early April, North Memorial Health launched a new brand, marking our recommitment to the market. We believe that healthcare is broken and we are working hard to fix it. We want to give customers a voice in their care and empower them to play an active role. In our feature story this issue you will learn about a Maple Grove Hospital customer that has done just that. She tells her story of working closely with her healthcare team to establish a plan of care. I find this story truly inspiring and I think

DELIVERING ON A PROMISE | SPRING 2017

you’ll agree. Together, we are delivering health care the way it ought to be. In this spring issue we also bring you the story of a woman who suffered from reflux, heartburn and esophageal spasms, and how the Maple Grove Hospital robot-assisted surgery program helped address her health concerns and got her back to her normal activities quicker than with traditional surgery. You’ll also hear from our hospitalist team on how they partner with customers and their families to empower them in their care from admission to discharge, including working with specialists throughout the North Memorial Health system to meet all their care needs. Plus, get tips on how to take control of your health this summer from nutrition and exercise to summer safety, and enjoy healthy recipes from our nutritionists. On behalf of the whole team at Maple Grove Hospital, we hope you enjoy your spring! And thank you for reading. Erin Gwiazdon, Manager, Marketing & Outreach, Maple Grove Hospital

Empowered

Giving customers a voice in their care By Sue Webber, Contributing Writer “That’s Better!” You may have seen or heard those words recently in advertisements on radio, TV, newspapers, online, billboards and even on buses. They refer to a new branding effort for North Memorial Health – the system Maple Grove Hospital is a part of. The effort represents a customer service commitment across the system from primary and specialty clinics to hospitals, ambulance service and air care. “The new brand is really about the experience we want our customers to have,” said Andy Cochrane, CEO at Maple Grove Hospital. “We’re building on the work we have done since before the hospital opened. We want customers to have a say in their care and feel empowered to achieve their best health. We don’t want them to feel we’re doing something to them, but rather working with them.” One customer’s experience Jenna and Scott Rogers were understandably nervous as the birth of their second child neared. Their first child, Noah,

born Nov. 4, 2009, died of SIDS (Sudden Infant Death Syndrome) during a nap at daycare on Oct. 7, 2010. “That whole entire day is a blur,” Jenna said. “But the staff, the nurses and doctors at Maple Grove Hospital were so incredible.” The Rogers family started Noah’s Memorial SIDS foundation, which raises money through an annual golf tournament, Noah’s Memorial Classic. The event, held each July for the past six years, supports SIDS research and helps families who have lost a child. The nurses Jenna and Scott met the day Noah died come to the golf tournament every year. “They are so supportive to us, so many years later,” Jenna said. “It’s really truly incredible.” The Rogers’ second son, Oliver, was born at Maple Grove Hospital 11 months after Noah’s death. “We were very nervous and scared,” Jenna said. “We wanted it be as positive as it could be.” Jenna and Scott worked with the labor and delivery nurse ahead of time, and a care team was handpicked to be at Jenna’s side during the planned C-section. See Empowered, Page 7 SPRNG 2017 | DELIVERING ON A PROMISE

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DELIVERING ON A PROMISE | SPRING 2017

Empowering you to live a healthier life See Empowered, From page 5 “People went out of their way to make sure I was comfortable, including a nurse who held my hand throughout the delivery,” Jenna said. “No matter what questions or concerns I had, they never made me feel overly paranoid. We felt that the nurses really, actually cared about us. They treated us like family from delivery through discharge from the hospital.” They made sure that everyone knew about Noah’s death, so no one asked Jenna and Scott difficult questions while they were in the hospital. “That was very meaningful to us,” Jenna said. “It was really, really amazing. The care team who were with us were so patient, sensitive and nurturing during my entire stay. We had such a positive experience.” The couple’s third son, Maven, was born in 2015, also at Maple Grove Hospital. Again, Jenna was given an opportunity to have the same team of nurses as before, and to work with OB doctors and anesthesiologists to put a plan into place so that she would be as comfortable as possible during the planned C-section. “I felt able to voice any concerns I had,” Jenna said. “They listened to me and we put a plan in place together. That really meant a lot to us. Maple Grove Hospital didn’t feel like a hospital, she said. “It felt like a comfortable, relaxing, peaceful environment.” A Healthcare Experience Customers Are Looking For The experience the Rogers family had is what Maple Grove Hospital and North Memorial Health strive for. Yet, not every customer wants the same level of involvement during a hospital experience, according to Cochrane. “We pay attention to what each customer wants,” he said. “Some want a lot of interaction and education, and some don’t. They just want us to make the decisions that need to be made. We want to make sure all customers feel they have the information they need to make an informed decision and understand what’s going on. We believe that people who take an active role in their care are empowered to live a healthier life.” “A 25-year-old customer having her first baby has much different needs than a 60-year-old having hip surgery. It’s not one size fits all,” Cochrane said.

“We are focused on what a customer would like the experience to be when they enter our health system.” he said. “We want to continue to deliver healthcare that’s different from others in the market. This may start with communicating courtesy and compassion in small ways, such as getting to know the customer by spending more time at a customer’s bedside or in the room. It may be a matter of friendly greetings to customers in the hallway, or in the way team members make customers feel welcome, comfortable and listened to.” Across the system, team members are working to make care convenient, with less waiting for the customer. “North Memorial Health believes healthcare is broken, and we are committed to doing what we can to fix it,” said Erin Gwiazdon, manager of marketing and outreach for Maple Grove Hospital. “We want to empower our customers to achieve their best health. We want customers to have a voice, and to be informed consumers.” The bottom line is this, Cochrane said: “When people leave our hospital, we want them to say, ‘That experience was different than anything I’ve had before. Now, that’s better!’”

BY THE NUMBERS 25,000 surgeries Maple Grove Hospital opened Dec. 30, 2009,  as a partnership of North Memorial Health   Received Guardian of Excellence Award and Fairview Health Services. past two years recognizing customer In its first seven years:  Delivered 26,000 babies  Grew from 68 to 130 beds 210,000 Emergency Care Center visits

experience scores in Top 5% nationally for Inpatient Care – Press Ganey healthcare consultant and provider of patient experience measurement, performance analytics and strategic advisory solutions SPRNG 2017 | DELIVERING ON A PROMISE

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Robotic surgery leading to enhanced care at Maple Grove Hospital.

Robotic Remedy FINDING A QUICKER PATH TO RECOVERY By Cynthia Parsons, Contributing Writer Surgery can be a scary word for those suffering from medical conditions that can’t be repaired without it. But, thanks to advances in technology, it is now possible for doctors to operate with minimally invasive surgery. For Heidi Waldron, who for years had been suffering from reflux, heartburn and esophageal spasms resulting in “horrible chest pain,” the arrival of robot-assisted surgery at Maple Grove Hospital came as a welcome relief. After an endoscopy, she had been diagnosed with a hiatal hernia and was told that if it was not corrected, she could develop Barrett’s esophagus due to chronic acid reflux, which can develop into esophageal cancer. Before the arrival of robotic surgery, the normal procedure to repair a hiatal hernia, which occurs when the contents of the abdominal cavity protrude through the esophageal hiatus of the diaphragm, was open procedure in the chest/abdomen or using non-robotic laparoscopic instruments. During a robotic-assisted procedure, a few small incisions are made in the abdomen and then a laparoscope, which allows the surgeon to see inside the abdomen, and

surgical instruments are inserted through the incisions. The procedure is then performed with less risk of infection, less pain and scarring and a more rapid recovery. Maple Grove Hospital is among the growing number of medical facilities around the world now performing roboticassisted surgery. From a console in the operating room, the surgeon remotely manipulates tiny surgical instruments attached to robotic arms, to perform surgery through small incisions. Maple Grove Hospital uses the da Vinci Surgical System, named after Leonardo da Vinci. The system features a magnified high-definition 3D image of the surgical site, and advanced computer and robotic technology translate the surgeon’s hand movements into precise movements of the instruments. The specialized surgical instruments can bend and rotate more than the human hand and wrist, which allows the surgeon to operate with enhanced precision, dexterity, and control. See Robotic, Page 11 SPRNG 2017 | DELIVERING ON A PROMISE

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ROBOTICS PHOTOS BY BRUCE TREICHLER

Technology giving surgeons the edge Robotic, From page 9 “We started the robot program two years ago,” said Chris Asbeck, registered nurse and robotic lead at Maple Grove Hospital. “We have a dedicated and passionate staff that are trained experts in robots and take pride in their work. The program has continued to exceed all expectations with exponential growth in the number of robotic surgeries year over year.” Statistics gathered by Maple Grove Hospital and North Memorial Health indicate more and more customers are recognizing the value, and taking advantage of roboticassisted surgery every year. In fact Maple Grove Hospital is currently the busiest single-robot program in our five state area according to Intuitive Surgical, the maker of the da Vinci Surgical System. Robotic Assisted Procedures by Hospital At Maple Grove Hospital, and North Memorial Health Hospital where the program began before being expanded to Maple Grove Hospital, the robotic procedures have been used for both general and gynecologic surgeries. Among the general surgeries appropriate for its use are all types of hernias and gallbladders. The gynecologic surgeries include supra-cervical and total hysterectomies, myomectomies, sacrocolpopexies, and resection of endometriosis surgeries. At North Memorial Health Hospital robotic procedures have expanded to include esophageal/ bariatric surgeries, thoracic surgeries and oral maxillofacial surgeries. “Robotic surgeries are minimally invasive compared to laparotomy or open surgeries with less post operative issues,” said Asbeck. “With robotic surgeries there are only three or four little incisions instead of one large laparotomy

incision. The result is an easier and faster recovery; a shorter hospital stay; and resuming daily activities more quickly.” Dr. Anna McNanley, MD, is a fellowshiptrained Urogynecologist with expertise in treating women with pelvic floor disorders, such as urinary incontinence, pelvic organ prolapse, and voiding difficulties. She has been performing robotic surgery since 2007, and uses robotic technology for about 40 percent of her surgeries. “Use of the da Vinci Surgical System while operating provides a 360 degree range of motion to get into small spaces, which makes repairing complex pelvic floor defects possible without having to make a large incision on the abdomen. This translates into quicker recovery time for my patients, thus allowing them to get back to their normal activities sooner after surgery,” said Dr. McNanley. Her colleague, Dr. Kourtney Kemp, MD, a General Surgeon, is also trained on the da Vinci Surgical System. Dr. Kemp has used the robot for the past two years for reflux and esophageal surgeries, inguinal hernias (groin hernia See Robotic, Page 19 SPRNG 2017 | DELIVERING ON A PROMISE

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Summer Splash Get a healthy jump on summer! By Dave Pedersen, Contributing Writer The most wonderful time of the year in Minnesota is finally upon us, but the warm sunny days won’t last long. Lisa Guetzko, M.D., an outpatient general pediatrician at North Memorial Health Pediatric Clinic – Maple Grove, wants to empower families to achieve their best health this summer by sharing some tips for staying our healthiest. Healthy eating A good place to begin is with advice on healthy eating. Summer is a time of year when it’s easy to forget everything we’ve learned. Fairs and boardwalks often serve up deepfried diet disasters. So can grilling if you’re not careful. For better nutrition, grill chicken, turkey, fish and low-fat beef instead of steaks and cheeseburgers. When shopping, stick to the outer edge of the grocery store to avoid things that come in a box, bottle or can. Try to use vegetables or meat in their more natural form. The less processed the better. Sugar avoidance is also important. Sugar is probably the number one most threatening and most commonly used carbohydrate. It is found in most processed foods. “Drinking lots and lots of water during the summer is also important to prevent dehydration, especially on hot days when people are exercising outdoors,” says Dr. Guetzko. 16

DELIVERING ON A PROMISE | SPRING 2017

Sun exposure “Protecting our skin from the sun is the single most important and effective way that we can help prevent skin cancer and premature aging,” notes Dr. Guetzko. Always put on sunscreen before going outside. The doctor urges people to stay in the shade and avoid the sun during the most direct hours of sunlight, which is generally between 10 a.m. and 2 p.m. Individuals over 6 months old can use sunscreen with SPF of 30 or higher. Make sure the label says broad-spectrum, which means it protects against the sun’s UVA and UVB rays. “For children under the age of 6 months, it is not recommended that they have sunscreen applied directly to their skin. Use protective clothing like long sleeves and pants, hats and sunglasses instead,” says Dr. Guetzko. Avoiding Injuries It is important for people to try and get in at least 30 minutes of physical exercise per day, and during the summer there are no excuses. “Do something fun and enjoyable so exercise does not have to feel like work,” says the doctor. However, while out exercising and having fun, don’t forget to take a few safety precautions so you can avoid injuries. “Whether you are biking, skateboarding, rollerblading, riding motorcycles, or exploring the woods in all-terrain

vehicles, we recommend everyone use a helmet on all devices with wheels,” says Dr. Guetzko. “Plus, use sport-appropriate pads and a mouth guard.” She also notes that it is important to have fences around trampolines, which generate a lot of related injuries. Insect and other bites Insect repellent is extremely important in summer months. There are multiple kinds of insects in Minnesota that carry diseases. Mosquitoes carry West Nile and Zika virus. Deer ticks (also known as blacklegged ticks) carry Lyme disease and a dozen other diseases. “The best way to protect against these diseases is to protect against the bite in the first place,” says Dr. Guetzko. “Infants under 6 months cannot have bug repellent, spray or cream on their skin. We can use netting, screens and protective clothing.” Over the age of 6 months, Dr. Guetzko recommends bugs sprays or creams containing little or no DEET for children up to age 18. Even if you have on insect repellent, after being in any wooded area, Dr. Guetzko recommends people check each other head to toe for ticks at least every 24 hours. “It takes 24 hours or greater for Lyme disease to be transferred from the tick to the human. So, if ticks are removed immediately, the risk of Lyme disease is very low,” she says.

Water safety “Unfortunately, every year we have multiple drowning deaths in Minnesota and nation-wide,” says Dr. Guetzko. “We are constantly striving to improve upon the education and use of water protective gear such as life jackets.” Dr. Guetzko tells people to have fences around pools and to keep toddlers and young children away from open water. Swim lessons are highly encouraged, and the doctor does not ever want anyone to go swimming or boating alone. “We encourage parents to stay completely away from their electronic devices like smart phones and other distractions while their children are swimming,” said Guetzko. “Drowning is a silent death, and it can happen in a matter of seconds.” Having CPR training would be the most ideal way to be prepared to face a potential drowning situation. For general questions and advice call the 24-hour answering service at 763-581-5900. For emergencies always call 911. Dr. Guetzko works at the North Memorial Health Pediatric Clinic – Maple Grove, which offers comprehensive pediatric care for children ages 18 and under.The clinic is conveniently located in North Memorial Health – Maple Grove Medical Center next to Maple Grove Hospital, giving you access to all the care you need close to home. The pediatricians work with families to promote health and wellness, also managing acute and chronic care needs along the way. North Memorial Health has over 25 specialty and primary care clinics, home care offerings, medical transportation services and two hospitals.

GRILLED CHICKEN & AVOCADO QUINOA PILAF Preperation Time: 45 minutes Serves: 4 People •

2 Tbsp fresh or bottled lemon juice

•

1 large red bell pepper

•

¼ cup fresh basil

•

½ medium onion (chopped)

•

1 clove garlic (minced)

¾ tsp ground black pepper (divided)

•

3 cups of water

•

1 avocado (cut into chunks)

•

3 tsp sodium-free chicken bouillon

•

1 Tbsp olive oil (divided) •

•

¼ tsp salt

1 ½ cup red quinoa (uncooked/ dry)

•

2 small boneless, skinless chicken breasts (about 1lb)

•

NUTRITION INFORMATION Calories: 460 Protein: 11g Carbohydrates: 54g Fiber: 7g Fat: 16g Sodium: 240mg

DIRECTIONS Heat grill. Peel and cut the avocado into chunks; place in a medium bowl. Mix lemon juice, basil, and 1/2 tsp black pepper. Drizzle over avocado chunks, toss, and set aside. Cut chicken breasts in half crosswise. Mix 1/2 tbsp. olive oil, salt, and remaining black pepper. Brush mixture on chicken and red bell pepper. Grill chicken and pepper until done. Set chicken breasts aside. Cut pepper into thin strips. While chicken and peppers are grilling, heat remaining olive oil in a large pan, add garlic and onion, and cook until tender, about 5 minutes. Add water, bouillon, and quinoa to pan; bring to boil, cover, reduce heat, and simmer until liquid is absorved and quinoa pilaf in a large bowl and add chicken, red peppers, and avocado. Toss gently.

whatscooking.fns.usda.gov/recipes Summer can sometimes feel like ea jungle j ng ju gle when it comes to repelling repe p lling g insects. SPRNG 2017 | DELIVERING ON A PROMISE

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DELIVERING ON A PROMISE | SPRING 2017

Kourtney Kemp, MD, a general surgeon, has been using the da Vinci Surgical System for two years.

Anna McNanley, MD, has been performing robotic surgery since 2007.

Enhanced care the end result Robotic, From page 11 repairs), and ventral hernias (bulges on the abdominal wall); and estimates forty percent of her practice is robotic surgery. Dr. Kemp performs 4 to 6 robotic surgeries per week between Maple Grove Hospital and North Memorial Health Hospital. She performs the more complex robotic procedures at North Memorial Health Hospital where she is supported by additional ICU resources. Dr. Kemp works with each individual to assess his/her care needs and recommend the type of procedure and procedure location that is right for him/her. “Robotic surgery is a more efficient surgery than laparoscopic surgery especially in more confined areas of the body, causing less trauma to the tissues and being safer for the patient,” said Dr. Kemp. “Robotic surgery has more precise dissection leading to less inflammation, less bleeding, less scarring, less pain and a more durable long term repair.” Dr. Kemp performed the Oct. 2016 robotic reflux surgery on Heidi Waldron that changed her life for the better. Wal-

dron is a registered nurse who works with Dr. Kemp. Before her surgery, Waldron had to sleep with her head elevated. When she and her husband would go camping, her husband would have to park the camper at a slight angle to elevate their bed to keep the head of the bed up for her. After her surgery, Waldron spent one night in Maple Grove Hospital for routine observation and then she went home the next day. She no longer has to adapt her life to her condition. “I felt great right away and barely took a Tylenol or ibuprofen (no narcotics). I have no reflux or heartburn now. I was able to get rid of my Tums and no more Maalox on the nightstand,” said Waldron, who was back at work within two weeks after surgery. She has also resumed professional dancing and practicing yoga. “I wish I’d had the surgery years ago,” Waldron said. Maple Grove Hospital is part of North Memorial Health – a regional leader in robotic surgery. Both Maple Grove Hospital and North Memorial Health Hospital in Robbinsdale are equipped with the technology, surgical staff and expertise to perform minimally invasive procedures that can maximize surgery results.

SPRNG 2017 | DELIVERING ON A PROMISE

Hospital

The hospitalist plays a key role in patient care at Maple Grove Hospital.

By Rachel M. Anderson, Contributing Writer A woman newly diagnosed with lung cancer recently checked into the Maple Grove Hospital emergency room complaining about weakness and dehydration. She and her family were scared, mostly because they were unsure of what the future held for her. “Right away after she was admitted, the family had lots of questions. I knew I needed to pull up a chair, sit with them and find out how best I could help them and support them,” said Mary Trombley, who was one of the first medical professionals to work with the woman after she was admitted to the hospital. Trombley is an advanced practice registered nurse (APRN), a certified nurse practitioner (CNP) and a member of Maple Grove Hospital’s hospitalist team. Hospitalists are doctors, nurse practitioners, and physician assistants who specialize in caring for people who are ill enough to require hospitalization. Their sole responsibility is to take care of people during their hospital stay, from the time they are admitted through discharge. The idea behind the program is to improve continuity of care which has in turn proven to reduce the length of a hospital stay, and cut down the number of re20

DELIVERING ON A PROMISE | SPRING 2017

admissions. “We begin our work with each customer by having a conversation with them, and if available their families, to determine past medical history, including any medications they are taking. We also look at their blood work and the imaging done in the emergency room, and determine a plan of care. We then go back to the customer, discuss a diagnosis, and identify what we need to do to get the desired level of care and get them well enough to return home,” said Trombley, who has worked in this role since the hospital opened its doors in December 2009. The members of Maple Grove Hospital’s hospitalist team work a seven on, seven off schedule. “We do that to provide continuity of care for customers so they will see the same faces several days in a row,” said Trombley, who many days finds herself working side-by-side with Dr. Rodney McFadden, an internal medicine doctor who has worked as a hospitalist for more than 20 years. He has been at Maple Grove Hospital since 2011. “I like the challenge of diagnosing and treating the various issues that come in, and helping our customers get better,” he said. Sometimes this means determining the best medication to treat a person for an issue like high blood pressure. Other times it’s figuring out how much insulin to

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Putting the care in hospital stays “My goal is to give my customers the best care possible by going the extra mile. Sometimes that means calling their primary care provider or specialist to get insight into their condition. Or it may mean doing research to determine the best treatment possible, and then involving the customer and their family in the process so we’re all on the same page.” Dr. Rodney McFadden

PHOTO BY BRUCE TREICHLER

give a person for their diabetes, or how to get a person’s sodium levels back up or down to a normal level. Throughout the treatment process, Dr. McFadden said he always does whatever he can to involve customers as much as possible. “I keep customers and their families updated on any status changes, try to explain what the medical issues are in terms they can understand, and listen to them about their concerns,” he said. “If they have a condition outside my area of specialty, I will also get on the phone and consult with a specialist to determine the best treatment possible. My goal is always to give my customers the best care possible.” The hospitalist team has a strong network of specialists at North Memorial Health and other partner organizations like Fairview, Twin Cities Orthopedics, Specialists in General Surgery, and more. The team works closely with customers to understand their primary care provider and then find a specialist who integrates best with that primary care provider to ensure the best continuity of care possible. In addition to McFadden and Trombley, there are nine other members of the hospitalist team at Maple Grove Hospital. Nine of its members are physicians and two are APRNs. “I like being part of a team, collaborating with the physicians, and helping customers understand their disease and

how they can empower themselves to get healthy and stay healthy,” said Trombley, who makes it her goal every day to meet her customers’ expectations and make sure they feel involved in their plan of care. “My goal is to give my customers the best care possible by going the extra mile,” said Dr. McFadden. “Sometimes that means calling their primary care provider or specialist to get insight into their condition. Or it may mean doing research to determine the best treatment possible, and then involving the customer and their family in the process so we’re all on the same page.” This approach made a world of difference for the woman with lung cancer that Trombley worked to assist. After taking the time necessary to understand the appropriate plan of care and pull in all necessary resources, a social worker was brought in to sit down with the customer and her family. They identified a need for medical equipment that could help maintain her level of care so the woman was able to safely return home. Trombley also referred her to the North Memorial Health Cancer Center for ongoing care and treatment. Maple Grove Medical Hospital has had a hospitalist program since its inception in 2009. SPRNG 2017 | DELIVERING ON A PROMISE

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EATING A Simple Guide to Healthy Eating Spring is here and with it comes an increased exposure to extra calories by way of temptingÂ treats at picnics, parties and barbecues. With a little planning ahead, you can still treat yourself to some tasty summer food without starving yourself to make up for it. Visit our blog to learn more.

WELLNESS What Women Need to Know for their Health The average life expectancy for American women is 81.2 years which is nearly five years longer than men, according to the Centers for Disease Control and Prevention. Lifestyle, stress levels, nutrition, exercise routines, sleep patterns and medical conditions together impact womenâ&#x20AC;&#x2122;s health. And seeing your provider once a year for routine health screenings and an overall health assessment is critical. Visit our blog to learn more.

FITNESS The Power of Positive Thinking Internal inspiration equals external results. This is the motto Julie Lother â&#x20AC;&#x201C; Trainer at North Memorial Health â&#x20AC;&#x201C; lives by. If you believe in yourself and practice positive thinking and affirmations, you will receive external gratification. For example, if you are trying to lose weight but you keep telling yourself, â&#x20AC;&#x153;I canâ&#x20AC;&#x2122;t lose weight,â&#x20AC;? thatâ&#x20AC;&#x2122;s what will happen. Internal inspiration is where a healthy you begins. You need to believe in yourself in order to have positive, healthy results. Visit our blog to learn more.

Go to northmemorial.com and click on Better Health News to read these stories and learn more about healthy eating, lifestyle choices, fitness and wellness information.

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MD Column By Pamela Doorenbos, MD Maple Grove Hospital

An advocate & advisor in primary care The relationship between physician and customer serves as a foundation for good health. Having a longterm, primary care provider who has cared for you over multiple visits and has partnered with you to navigate health issues can help you achieve your best quality of life. From tracking routine screenings to understanding your family history, your primary care provider knows what is important to you, and can easily share pertinent new medical developments, research and risks. Meaningful communication is vital While doctors bring a wealth of knowledge, experiPamela Doorenbos, MD ence and training, they also understand that it’s not just biology and anatomy. An individual’s values and beliefs are central to decision making. By understanding your personal values, care choices can be presented in a way that respects your preferences and risk tolerance while empowering you to make the best decision for you. People want to fully participate in the conversation about their health and medical choices. Your understanding of your medical condition plays a critical role in your healing process. At Maple Grove Hospital, we encourage customers to ask for clarification and more information as well as voice their concerns and expectations so they can make the decision that is right for them. Care Without Walls There’s not a “suppose to” place anymore. It’s okay to talk about any of your health concerns anywhere. From routine screening reminders to questions about your health condition, customers can share their concerns – no matter what they are – at any encounter, and a plan will

be made together with their care team. Called Care Without Walls, customers can take advantage of any setting across the North Memorial Health system to get more information and prevention guidance. You don’t have to wait for your annual wellness visit to talk about whether you’re due for a colonoscopy, you can ask during your specialty or urgent care visit. Treatment for mental health concerns can begin in the emergency department and your primary care provider will follow-up for ongoing care. Prevention reminders are also available in MyChart as well as all care locations. Care Without Walls doesn’t take the place of a primary care provider but it does make it easier for you to get back to your busy life. At Maple Grove Hospital, we listen attentively to understand our customers’ perspectives and share information and expectations in a way that’s both meaningful and respectful of your values. About the author Pamela Doorenbos, MD, was recently named vice president of medical affairs at Maple Grove Hospital. A board-certified family medicine physician for over 20 years, she feels privileged to continue to serve Maple Grove and the surrounding communities. Dr. Doorenbos was inspired to become a doctor by her father who also practiced family medicine. As a primary care provider herself, Dr. Doorenbos knows firsthand about the value of strong customer relationships and her experience will provide a foundation for future innovation at Maple Grove Hospital. SPRNG 2017 | DELIVERING ON A PROMISE

Upcoming Community Events Kid’s Safety Event

Maple Grove Days

Saturday, May 20, 2017 9 a.m. to noon M Health Maple Grove

Saturday, July 15, 2017 10 a.m. to 4 p.m.

Join Maple Grove Hospital and University of Minnesota Health Maple Grove Clinics for a fun morning devoted to staying safe and healthy while being active. Check out the Teddy bear clinic. Bring your teddy or get one from Maple Grove Hospital (while supplies last) and our teams will work with kids to help their teddy bears feel better. Go to https://www.mhealth.org/child-safety-fair for more information.

Hope Walks & Rolls for Faith’s Lodge

Visit North Memorial Health at the Business Expo, to learn about Maple Grove Hospital and North Memorial Health Clinic – Maple Grove, and the care we offer close to home.

North Memorial Health Foundation Annual Golf Tournament Monday, July 17, 2017 7:30 a.m. to 6 p.m. Rush Creek Golf Club

Saturday, May 20, 2017 Walk starts at 9 a.m. Freedom Field in Maple Grove

Join us for a great day of golf, on-course activities, and delicious food and beverages — all in support of cancer care at North Memorial Health. Go to northmemorial.com to learn more.

Join Maple Grove Hospital — the event’s First Aide tent sponsor — as we support Faith’s Lodge Annual 5K and those who have lost a child.

Tour de Tonka

North Star Bike Festival June 14 to 18, 2017 Five day stage race St. Paul, Cannon Falls, Minneapolis, North Mankato and Stillwater Join North Memorial Health and cyclists from across the world as they roll into Minnesota for the 18th annual North Star Grand Prix.

Twin Cities Pride Festival

Saturday, August 5, 2017 Minnetonka Join North Memorial Health and over 3,500 riders that participate in the Tour de Tonka. It is open to all ages and abilities, not just serious bicyclists.

Movies by Moonlight Saturday, August 5, 2017 Sunset Town Green

June 24 to 25, 2017 Loring Park, Minneapolis

Grab a blanket, pack up your favorite treats and catch an outdoor movie. The August 5 showing of The Secret Life of Pets is sponsored by Maple Grove Hospital – stop by and visit us before the show.

North Memorial Health is a proud sponsor of 2017 Twin Cities Pride Festival.

Classes

Basilica Block Party

Visit northmemorial.com/events to learn about classes offered at Maple Grove Hospital and throughout the North Memorial Health system.

July 8 - 9, 2017 Basilica, Minneapolis North Memorial Health is a proud sponsor of 2017 Basilica Block Party. Join us this year for a great lineup.

DELIVERING ON A PROMISE | SPRING 2017

Go to northmemorial.com to view all classes and events.

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