Insight Issue 14

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ISSUE 14 | JANUARY 2020

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Staff Recognition Awards 2019

Learner Wellbeing Project

Staff in the spotlight

We celebrate our brilliant staff at the Staff Recognition Awards 2019

We reveal the story behind our exciting Learner Wellbeing Project.

This month we have put the spotlight on Martina Chapman.

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welcome Welcome back everyone. I hope you all had a lovely Christmas and New Year and are feeling refreshed and recharged for the year ahead. 2020 is set to be a huge year for us, with lots of exciting new opportunities!

We will also share information on a very exciting Learner Wellbeing project we’ve been working on with our Bridgend Traineeship learners since the summer of 2019. The outcomes of this project will be far reaching for ACT and our learners, so we can’t wait to share more details of this project with you.

In this issue we have a number of incredible success stories to share including, making it into the Best Companies 2019 list, sharing the overall winners from the Staff Recognition Awards 2019, as well as a look back at all our charity fundraising activities over the festive period.

Enjoy reading this month’s issue and as always I encourage you to get in touch and share any updates from your own centres/teams that you’d like to see included.

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important dates

Apprenticeship Week 3rd - 7th February 2020

VE Day / May Bank Holiday 8th May 2020 Please note: the VE Day anniversary for our May bank holiday has changed to Friday 8th May and will be moved across the whole of the UK to coincide with the 75th anniversary of VE Day. As a result, Monday 4th May 2020 will be a normal working day at ACT

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Important things you need to know

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Care Support & Guidance (CSG) and Wellbeing Training

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Getting to know Senior Management

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Celebrating Success

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Introducing our Partner INSPIRE

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Learner Wellbeing Project

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Events

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P&D Updates

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Welsh Corner

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Staff in the Spotlight 20 Book Club 22 Welcome to our new Recruits

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important things you need to know SUNDAY TIMES TOP 100 BEST COMPANIES 2020 As you may already know by now, we are incredibly proud to have once again made it into the Sunday Times Top 100 Best Companies list for 2020.

We won’t know our position until February of this year, so will have to keep the news under wraps until then. We’ll be sure to keep you posted as and when we hear more updates.

CARE SUPPORT & GUIDANCE (CSG) AND WELLBEING TRAINING Over the past few years, as part of our ongoing happiness and engagement strategy, ACT has been working to develop a comprehensive package to help improve the wellbeing of our staff and learners. In November 2019, we were excited to launch our first Wellbeing Hub at Ocean Park House - with plans to roll out further hubs across all centres later this year.

The aim of the Wellbeing Hub is to create an accessible, multi-purpose space that works for everyone. Whether you need to take some time out, work quietly, or meet a colleague or learner, the Wellbeing Hub offers a quiet, safe environment for everyone. In addition to all this, staff can also access training, counselling and coaching at the hub too.

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Dyslexia, Dyspraxia and ADHD Awareness

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Good Listening Skills

The range of CSG and wellbeing staff training opportunities currently available for staff to book onto, via cascade go, include: •

Managing Wellbeing (equipping line managers with skills for supporting employee wellbeing at work)

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Introduction to Wellbeing - supporting yourself and others

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Relaxation and Grounding Techniques

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Safeguarding

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Behaviour Management

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The following training will be available very soon: •

Developing Resilience

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Supporting Creative Expression

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Building Confidence and Self-esteem

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Mental Health First Aid Awareness

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Mental Health First Aid

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Youth Mental Health First Aid

Staff will benefit both personally and professionally from these sessions.

Following feedback from staff, further training sessions will be developed throughout this year, which will be more role specific across all delivery programmes.

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getting to know‌

senior management

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Who are you and what’s your role?

members of staff working across seven sites and we’re constantly trying to strike the right balance between email overload, engaging staff with new communication channels and reaching those who work remotely. Internal comms is also very much a two-way street, we know there are always great things happening across ACT, but we don’t always get to hear about it, so don’t be shy. Next time a learner or staff member does something pretty amazing and you feel they deserve a great big shout out, get in touch!

My name is Helen Hallam and I’m Head of Marketing & Communications.

What are you responsible for?

In short, I have overall responsibility for the promotion and positioning of both ACT and ALS brands and the services we offer. This includes managing and monitoring our marketing and communications activities, to ensure they are effective and in line with our business goals.

I was once a contestant on The Weakest Link.

I’ll be honest it wasn’t my finest moment

What are your plans for the future of ACT? Wow, that’s a biggie! If I just concentrate on the year ahead, I would say 2020 is about putting digital first. As a team we are always looking for innovative ways to improve the quality and efficiency of what we do whilst improving our customer/learner experience. This year we will challenge the way we’ve previously marketed and promoted our services, and adopt new technologies and digital systems to provide a more targeted, engaging and personalised experience. On a less geeky note, looking at things from an internal comms perspective, we will continue to build upon all the progress we made last year, in particular the intranet.

We want to ensure that as many staff members as possible feel celebrated, engaged and well informed about all things ACT.

What is your proudest moment at ACT? I joined ACT as a Graphic Designer almost six years ago; the Marketing team has changed quite a bit in that time. I feel we’ve grown so much in terms of confidence, knowledge and skills set.

Sorry, I know that what I’m about to say is total cheese on toast, but I would have to say that my proudest moment was becoming the manager of such an inspiring, strong and empathic group of women. #girlpower Tell us something we wouldn’t know about you?

I was once a contestant on The Weakest Link.

I’ll be honest it wasn’t my finest moment.

When asked by the scariest woman on TV “In the Gregorian calendar what day of the week is proceeded by Pancake day and falls on the first day of lent?” I confidently and quite smugly replied, Tuesday! Needless to say…

I was the weakest link, goodbye!

What’s the biggest challenge your team faces?

There are elements of both external and internal comms that can be quite challenging to us as a team. Organisational communications can effect staff engagement, learner and customer satisfaction and how the general public perceive ACT, so no pressure then! From an internal comms perspective, we have just under 400

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celebrating success Operation Secret Santa Appeal Thank you so much to everyone who kindly donated to the Operation Secret Santa Appeal!

We successfully provided over 45 presents for the appeal which is organised by Caerphilly County Borough. Operation Secret Santa helps to provide presents to those nominated by their social workers, many of whom come from underprivileged backgrounds.

Christmas Quiz Thank you so much to everyone who came along to our Sport & Social Club Christmas Quiz held on the 6th December at the OPH café. It was a great night with a lot of fun had by all involved. A huge congratulations to ‘Bella’s Empty Xmas Sacks’ team who reigned supreme on the night.

The quiz successfully raised £140 for the Llamau Big Sleep Out event, which took place on 7th December and saw Laura Collins and Claire Quince, Advice

& Guidance / Learning & Development Assessors at our OPH centre participating on the night.

Commenting on the Sleep Out event, Claire Quince commented, "Thank you so much to everyone for their sponsorship towards homelessness in Wales and around the world. Hopefully the money raised will help towards offering some temporary comfort and relief until a longer term solution can be found." A massive well done to everyone involved in raising money for this fantastic cause.

Christmas Jumper Day A huge thank you also to everyone who took part in the Christmas Jumper day on Friday 14th December. We successfully raised £79 which was donated to Save the Children.

Inspire Tutor Awards Well done to Paula Berry, Advice & Guidance Assessor and Stella

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Roe, MTS Tutor who were both nominated for an Inspire! Tutor Award 2019. Despite not winning, both were successfully shortlisted for the finals and have been invited to the Inspire! awards ceremony where they will receive a certificate of recognition. We’re really proud of you for making it to the finals - well done to you both!

Christmas Market A big round of applause to our OPH Traineeship and Schools learners who successfully ran their first Christmas Market at the OPH Wellbeing Hub on 10th December. The learners handmade all of the items for sale and were also responsible for the running of the market itself. All of the items from the day sold out, with the Christmas wreaths proving to be especially popular. We are incredibly proud to say that the market successfully raised a grand total of £686.80, with all proceeds being donated to our charity partner Teenage Cancer Trust.

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IPO Intellectual Property Office Congratulations to the latest cohort from the Intellectual Property Office (IPO) that successfully completed their ILM qualifications on November 26th. Our ACT Skills Ambassador Jonathan Davies was on hand at the presentation ceremony to hand out the ILM Level 3, 4 and 5 Management course certifcates.

Well done to everyone involved!

Shoe Box Appeal A round of applause for our Business Services, IT & Media team who put together a number of Christmas shoe boxes in December, to donate to Llanyravon Court Nursing home.

The team wrapped their boxes full to the brim with treats, which were very well received by the residents of the nursing home.

The Grief Preacher On November 28th, our Traineeship learners at OPH were treated to a talk from Jamie Denyer, otherwise know as the

‘Grief Preacher‘. Jamie is an inspirational and motivational speaker who covers a range of topics from leadership and guidance through to inspiration, resilience and adversity comeback. A former TED Talker, Jamie delivers powerful messages that positively impact the lives of those listening. Commenting on his talk, Katie Allen,Traineeships Business Services Tutor/Assessor/ Regional Manager said, “Our learners were hanging on his every word, with many expressing that he is the best person they have ever heard speak.”

Ruldoph visits OPH Ruldolph paid a visit to our OPH centre before Christmas to raise much needed funds for our charity partner, Llamau. He successfully raised £53.89.

Coaching Update A huge well done to Ann Rees, Accounting and Education and Development Route Manager, and Tracey Spiller, Senior Skills Manager, who have both passed their Level 5 Coaching and

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Mentoring qualification. They now join our growing team of fully qualified ACT coaches.

Speaking on the qualification, Ann Rees commented, “I am really pleased to have achieved this qualification. I am looking forward to coaching staff in different teams, which will give me an experience of ACT life outside of the Apprenticeships route. I feel this will challenge me but I genuinely hope I can add real value to an individual’s role, especially if they haven’t undertaken any coaching. I am chuffed to be on the ACT Coaching team!”

Aberdare and OPH Learners celebrate Christmas at Ynys Hywel!

In December, our Aberdare and OPH Traineeship learners headed to Ynys Hywel to kick off the Christmas festivities. Their day consisted of a delicious Christmas lunch, archery and time spent feeding the goats. The trips were a fantastic success and a great way for our learners to celebrate Christmas together.

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Introducing our partner...

Inspire Training At ACT we are proud to work in partnership with a strong network of committed, enthusiastic and passionate work-based learning providers, who share our values and strive to achieve excellence through collaboration.

Every issue we interview a different partner to shine a light on the work they do. This time we spoke to Gavin Earley from INSPIRE Training.

Tell us more about the work you do with ACT. Our contract with ACT has varied over the years from Essential Skills in the Workplace, to a focus now on the youth provision within Traineeships.

We also deliver unemployed adults courses through Managed Training Services (MTS).

Who are you and what’s your role?

I’m Gavin Earley and I'm the Managing Director at INSPIRE Training. I have taught in Primary and Secondary schools, plus colleges and other training providers and soon realised that the formal classroom setting doesn't suit everyone.

Hence, setting up my own training provision 14 years ago. With INSPIRE I wanted to offer the opportunity for everyone to achieve, through a variety of delivery methods whether this be practical, theory or work based.

Tell us about a learner/individual who INSPIRE Training have helped?

This is difficult as there's been so many. The most satisfying for me is when a young person comes through the door with the preconception that our staff will treat them just like school children, and then the relief that we treat them as young adults. We are here to work with our young people, not against them!

What services do lNSPIRE Training provide?

What’s the best thing about working with ACT?

We deliver the largest Traineeship programme within Swansea, offering up to 10 routes. Learner activities range from cooking, funky pump boxing, 5 a side football, cross fit, outdoor pursuits, film editing and many more. This is all in addition to the classroom based content. INSPIRE also works within 13 Swansea based schools for the 14 - 16 Cynnydd programme and we deliver short, sharp adult courses across the whole of Wales for unemployed adults.

ACT Training's core values are the same as INSPIRE Training. ACT management are friendly and approachable and we share the belief that if we get the learners' journey correct, from the very beginning to the very end, then statistics, reputation, etc. will follow, leading to the success of the company.

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Learner Wellbeing Project

In early 2019, our CEO, Andrew Cooksley, spent some time in ACT’s Bridgend Skills Centre shadowing Traineeship Tutors as part of ACT’s annual Senior Management job swap initiative.

While engaging with the 1618 year olds enrolled on the Traineeship programme, Andrew was shocked to discover nearly all of the learners smoked.

Many of the cigarettes were purchased on the black market and were readily available for young people to buy. On further investigation he found that many learners also had poor diets, didn’t exercise, and their self-esteem, confidence and aspirations were extremely low.

Upset by what he was seeing, Andrew decided that something had to be done to improve the wellbeing of these young people – the future of Wales.

Working closely with the tutors and learners at the Bridgend Skills Centre, a plan of action was devised and the Learner Wellbeing project was born! In a bid to quit smoking and improve their lifestyle habits, the learners were given gym memberships and participated in various workshops with third sector organisations such as Ash Wales.

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These workshops were designed to raise awareness around the damaging and lasting effects of poor lifestyle choices. The progress of our Bridgend learners was filmed over several months, which culminated with a challenge; to climb Pen Y Fan. Concerned that the issues our Brigend learners were presenting was a wider social issue, ACT also created a survey which was distributed across all centres to our 16-18 year old Taineeship learners. The goal was to determine whether poor wellbeing is an issue that many young people are currently experiencing.

These workshops were designed to raise awareness around the damaging and lasting effects of poor lifestyle choices.

The survey, which had a 90% response rate, found that:

41% 41% of our learners smoke tobacco, with only around 22% having never smoked.

9% Only 9% always ate five fruit or vegetables every day, with 38% saying they did so never or rarely.

42% Only 42% of our learners said that in the last two weeks they had not been bothered by feeling down, depressed or hopeless.

17% said they had been bothered by this nearly every day.

These findings are hugely concerning for ACT and reinforce the undeniable need that more needs to be done to support our learners to become successful, happy and healthy adults.

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Informed by the Bridgend project, ACT is currently developing a health, wellbeing and happiness action plan which we will launch at an event in the Senedd later on this year.

The action plan will entail a comprehensive CPD programme, redesigning our curriculum and working with an even wider range of expert partners. We hope to implement the plan ahead of the launch of the Welsh Government’s new Job Support Wales programme.

We firmly believe that this new programme, with its flexibility and strong focus on an individual approach to addressing barriers, will give us a great opportunity to transform the lives of young people across Wales.

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Childcare Apprenticeships

Janet Welch and Kim Ford

David Carroll

Hannah Caddick

Natalie Evans

Stella Roe

Victoria Howe and Bethany-Kate Clapp

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events

On Friday 20th December we celebrated our third ACT Staff Recognition Awards at the annual staff Christmas party.

Apprenticeship Practitioner of the Year Natalie Evans

The awards showcased the success and achievements of our amazing staff, who have shown outstanding commitment and consistently go above and beyond.

Congratulations to all of those who were nominated, shortlisted and of course to the winners on the night.

Core Values Champion of the Year Kim Ford Delivery Team Support Staff Member of the Year Janet Welch

The awards were a huge success so thank you to everyone who took the time to submit a nomination, and also to our judging panel who had the tough job of choosing the shortlist and the winners! Here are the winners from the night:

Manager of the Year Bethany-Kate Clapp Newcomer of the Year Tia Ahmed Schools Staff Member of the Year David Carroll Team of the Year Childcare Apprenticeships Traineeship/MTS Practitioner of the Year Stella Roe Operational Support Staff Member of the Year Hannah Caddick

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P&D

Want to quit smoking in 2020?

As part of our ongoing plans to support the health and wellbeing of staff, ACT are offering to assist staff to give up smoking in 2020.

Quitting can be a huge challenge both physically and mentally, but has so many health and wellbeing benefits.

We are also happy to consider other suggestions put forward by staff too. Please note, all suggestions will need to be made through P&D so that we can manage all requests fairly.

Support available from ACT will include: •

Purchasing vapes for staff who want to switch from smoking to vaping.

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Connecting staff with organisations who offer specialist support and sessions to help give up.

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Supporting staff to attend GP appointments to receive help to quit.

Keep an eye out for further communications coming in February, which will provide more information on quitting smoking and the various support offers available.

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P&D New Development Programme Exciting news! ACT will soon be launching a new development programme for staff called Accelerate, Collaborate & Thrive (A.C.T). Managers will be able to nominate high-performing members of staff (at Grade 7 or below) to take part in the programme if they: •

show high levels of commitment within their current role

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display ACT's core values

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have a passion for their work/learners/customer service

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show a willingness to progress within the company

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show signs of potential leadership qualities

Further details on how to nominate staff will be sent out to managers later this month. There will then be a selection day in February where 8 staff members from across ACT will be selected to take part in a year-long programme commencing in March. The programme will involve quarterly workshops based around Stephen Covey’s 7 habits of highly effective people, and principles of PRINCE2 project management.

As well as giving delegates the opportunity to work on an organisational issue selected

by ACT’s Board of Directors, successful nominees will be being mentored by members of the Senior Management Team. The programme will then be repeated annually.

P&D FAQ’s The People & Development team have produced a document of ‘frequently asked questions’, to answer many of the generic, commonly asked questions they receive from staff on a regular basis.

Please could staff familiarise themselves with this document and refer to it before forwarding questions to P&D. The document is also available under ‘Company Information’ on ‘Cascade Go’ and will be regularly updated.

The document can also be found on SharePoint here.

Podcast suggestions

In this new audio world, podcasts have never been so popular. Every issue of Insight, we’ll pick a work-based relevant show that we think you might like: Squiggly Careers There are plenty of podcasts aiming to help you achieve individual career success, but Squiggly Careers stands out for its honesty and the forthrightness of its content. The show covers everything from how to manage stress to overcoming confidence hurdles and micro-aggressions at work. The show is based around practical techniques and advice.

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welsh corner/ cornel cymraeg

CYSTADLEUAETH CARU CYMRU Gydag ond ychydig dros fis i fynd tan Ddydd Gŵyl Dewi, peidiwch anghofio ein cystadleuaeth Caru Cymru! Fel pob blwyddyn, mae’r gystadleuaeth ar agor i staff a dysgwyr ym mhob canolfan ac o’n partneriaid. Mae gwobrau gwych i’w hennill - llynedd, y brif wobr oedd tabled Samsung gwerth dros £100.

With just over a month to go until St David’s Day don’t forget our annual Caru Cymru Competition.

As always, the competition is open to staff and learners from all centres and partner organisations, with great prizes up for grabs.

Last year the overall winner scooped a Samsung tablet worth over £100!

Mae chwe chategori ar gael: Ffotograffiaeth, Ysgrifennu Creadigol, Cyfryngau Creadigol, Coginio, Sgiliau Galwedigaethol a Chyfraniad Cymuned felly rhywbeth at ddant pawb. Cadwch lygad am y posteri o gwmpas eich canolfan am fwy o wybodaeth.

There are six entry categories: Photography, Creative Writing, Creative Media, Cook Off, Vocational Skills and Community Contribution - so plenty of choice for everyone. Keep a look out for posters around the centres for more information.

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PENCAMPWYR CYMRAEG Rydym ni’n edrych am bencampwyr Cymraeg!

Does dim angen i chi fod yn siaradwr Cymraeg felly os ydych chi’n frwd dros hybu’r Gymraeg a Chymreictod yna mae eich angen arnom!

Gwelwch y fewnrwyd a’r cylchlythyr wythnosol am fwy o wybodaeth.

Ceisiadau’n cau ar y 31ain o Ionawr.

We are looking for Welsh Champions! You don’t need to be a Welsh speaker so if you are passionate about promoting the Welsh language, then we need you. You can find more information on the Intranet or in the Weekly Roundups.

Applications close on the 31st of January.

App y mis CALENDR Ap syml ar gyfer dyfeisiau Apple - mae Calendr yn galendr dyddiol yng Nghymraeg.

Pan fyddwch yn agor y calendr fe welwch ddiwrnod yr wythnos a’r mis yng Nghymraeg yn ogystal â dywediad Cymraeg a’i gyfieithiad.

A simple app for Apple - Welsh Calendar (Calendr) is exactly what it says is is. A daily calendar in Welsh (Cymraeg)! On opening Calendr you will see the day of the week and the month of the year in Welsh for today’s date along with a genuine Welsh proverb and its translation into English.

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staff in the

spotlight...

This month we put the spotlight on Martina Chapman who joined ACT in August 2017. Martina works as a Business Services Tutor at our Aberdare centre.

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Tell us a little bit about your role, and what your average day looks like.

My role involves delivering an interesting, fun and credible qualification to our 16-19 year old Traineeship learners. That’s the easy bit. In addition, my job also requires me to be a sympathetic, motivating, caring and inspirational role model. I also provide our learners with a chance to build their education skills and gain a valued work experience placement in a working environment. On top of that I am a good team player.

I pride myself on always being fun and bubbly, making our centre a happy environment for us to all work in.

When I was younger I ran karaoke in a local pub. I loved doing it as I enjoy a good sing song.

What is the most rewarding part of your current role?

I would say there are many rewards. I guess the most rewarding part is when learners, who have been told throughout most of mainstream school that they would never amount to anything, not only achieve their certificates but also excel in their confidence. They leave ACT with high self-esteem and

a strong belief in their future goals. I recently had a past learner come to see me who was really excited as she had passed her driving test and now has a full time job. She was absolutely beaming. That makes my job so worthwhile.

Tell us an interesting fact about yourself…

When I was younger I ran karaoke in a local pub. I loved doing it as I enjoy a good sing song. I recently put the app Smule on my phone to do a bit of singing. I don’t think I sound as good to others as I do to myself though. My other half always asks me if we have any earplugs in the house, which says it all. Ha Ha! Where is the best place you have travelled to?

This is hard. I’ve been really lucky in life and have been able to travel quite a lot. I lived in Sydney, Australia for 6 months which was amazing. I even managed to climb the Harbour Bridge! I would say one of the prettiest places I’ve visited was Funchal, Madeira. I would also like to visit Japan and hope to do this in the next few years.

What was the last album you listened to?

I don’t really listen to albums.

I normally just put Spotify on and listen to the top 40. I really like Memories by Maroon 5 at the moment but also love

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the 80’s. You can’t beat a bit of Haircut 100. I love ‘Plus one’.

What’s the worst job you’ve ever had?

I’ve always just got on with the jobs I’ve had. I think any job is what you make of it really. The most boring job I’ve done was packing cd’s for a company called Nimbus. I still had fun with my colleagues though, and it allowed me to have an extra bit of money.

How do you like to spend your time when you’re not working?

I love spending time with my family. I can’t think of anything better than a PJ day, films, snacks and lots of conversations with my family.

Mobile phones are banned on these days.

What would be your top tip for colleagues?

I think it would be to pick your battles wisely and never ask someone to do something you wouldn’t do yourself.

A big thank you to Martina for taking the time to answer our questions this month.

If you would like to feature in our Staff in the Spotlight section, or have a colleague you’d like to put forward, please e-mail Rachael Lewis.

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book club Last issue, our recommended read was “How to Fail” by Elizabeth Day. Thank you to everyone who got on board with the book club, ordered a copy and read the book. Below is some of the feedback we received: Overall, I thought this was a very good and honest reflection on success and failure and how they are not that different; it’s more our perspectives and emotions toward them.

The author used her life experiences to discuss failure, which on the one hand were extremely funny and heart-warming, but on the other dreadfully sad. There were also some poignant messages around failure which I particularly liked: “failure is somehow seen as an end-point by some, rather than it being a staging post for a journey towards greater success”.

At times though, I felt the book was a little repetitive, especially around ‘failure at dating and relationships’ as examples which had already been offered were then repeated and added to in later chapters and contextualised. Despite this though, I would still definitely recommend this book.

Tracey Spiller Senior Skills Manager

Our next recommended read is...

‘Range: How Generalists Triumph in a Specialized World’ by David Epstein.This book is a powerful argument for how to succeed in any field.

Whether you are a teacher, student, scientist, business analyst, parent, job hunter, retiree, you will see the world differently after you've read this book.

Want to take part in our next book club?

Books are free for the first 50 staff who request a copy and could count towards your CPD hours (subject to suitability). Request your copy by emailing bookclub@acttraining.org.uk by Friday 7th February.

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welcome to our newest recruits!

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Craig Bickford Essential Skills Tutor

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Jaime Saunders Learning Support Assistant

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Dawne O’Reilly Health & Social Care Assessor

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Megan Booth Key Stage 4 Tutor

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Cerys Rhys Content Marketing Assistant

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Toni Moore Learning Support Assistant

Jodene Jenkinson Essential Skills Tutor (Apprenticeships)

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Gareth Houston Learning & Development Advisor

Farewell to…

Amy Allen-Thomas – Care Sector Lead

Jackie Jones – Apprenticeship Assessor

Tom Davey – Cross-Curricular Tutor

Keely Llewellyn – ESW Tutor

Richard Edwards – Motor Vehicle Employability Tutor

Rhodri Lord – Purchasing Assistant

Alison Johns – Key Stage 3 Tutor

Howard Penny – IT, Social Media & Digital Marketing Assessor

Elliot Jones – HLTA

Hayley Roberts – Apprenticeship Vacancy Coordinator

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insight This publication has been brought to you by the Marketing & Communications team.

Thank you to everyone who has contributed to this issue.

If you have suggestions, stories or ideas you’d like to share in future issues please do get in touch with Rachael Lewis, Communications Officer rachaellewis@acttraining.org.uk Your ideas and input are always welcome!

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