Early Clinical Essentials : Risk Management Day 2 FOR 1 OFFER FOR 1st - 3rd YEAR GRADUATES 2 lectures for the price of 1! Dentists face risk challenges in daily practice. This program is designed to demonstrate how your actions, as well as the actions of staff, can leave you at risk of formal complaints or litigation. Such complaints may find you needing to justify your actions to the health regulator, consumer bodies or to courts of law costing you time, money and stress. This risk management course helps outline ways to protect yourself against complaints and to manage your risk. It will assist you in developing your own risk management framework for your clinical practice protecting both you and your patients.
DATE Saturday 13 June 2015 TIME 9:30 am—1:00 pm
Topics Dr Ben Keith—Record Keeping and the Regulatory Enviroment Designed for dental practitioners who have the need or desire to improve their record keeping and clinical note taking skills Dr Ann Monteith—Consent and Communication With good communication between dentists and patients, it is necessary that dentists assist their patients to make well informed decisions about treatment procedures and for the delivery of quality care Dr Grant Davies—Complaint Management In this lecture, Grant will discuss the role of the Office of the Health Services Commissioner in resolving complaints about health care in Victoria. Grant will also identify some key principles for complaint handling that practitioners can utilise when dealing with their own complaints.
VENUE ADAVB Meeting Rooms Level 3, 10 Yarra Street South Yarra PRESENTERS Dr Ben Keith Dr Ann Monteith Dr Grant Davies CPD 3 Hours
Learning Outcomes
Understand the obligations of a dental practitioner in meeting the Dental Board’s Guidelines on Dental Records Know the key principles in collecting, recording and maintaining clinical records Effective communication skills in gaining and recording informed consent for dental clinical procedures. Effective ways to mitigate risk in your clinical practice Demonstrated skill in resolving patient complaints Understand the role of the Office of the Health Services Commissioner in resolving complaints about health care in Victoria. Identify some key principles for complaint handling that practitioners can utilise when dealing with their own complaints.
Brought to you by the Recent Graduates and Students Committee
FORMAT Lecture
ADAVB Member Non Member Student/Retired
RSVP by Monday 9 June 2014
Full calendar is available on www.adavb.net For more information about any of the CPD activities please contact the ADAVB on (03) 8825 4600 Disclaimer: ADAVB is not responsible for changes to course details made after going to print.
FEES $150 $280 $22