Prac ce Plus Training Day Event Date: Time: Venue: 9.00am
Thursday 6 April 2017 9:00am ‐ 3:30pm Bahá’í Centre of Learning 1 Tasman Highway, Hobart
Privacy Informa on Session ‐ Sharon McMillan & Teresa Davine
Dental prac oners and prac ces in Tasmania must comply with both State and Federal privacy laws. Are you aware of the 13 Australian Privacy Principles (APPs) which regulate how personal informa on (including health informa on) are handled under the Privacy Act? This session will assist you in understanding and addressing the changes and the challenges required in your daily work prac ces. Prac ce Plus Consultant Sharon McMillan not only brings to members her insight into the prac cal day‐to‐day running of a specialist dental prac ce but also regularly assists prac ces with New Prac ce Set up, Prac ce Accredita on, Privacy and prac ce management.
11.00am
With over 40 years’ experience as a dental assistant and prac ce manager, Prac ce Plus Consultant Teresa Davine consults and shares her exper se to help prac ces (both public and private) improve their business opera ons, par cularly in the area of infec on control, Prac ce Accredita on and Privacy.
Top 10 Hits from the HR Hotline, Mark Werman, Wentworth HR In 1991, Mark was part of the establishment of the HR Consul ng Division at BDO Chartered Accountants and Advisers. In 2002, he nego ated a management buyout of the division from BDO, becoming the Managing Director of Wentworth Advantage. Wentworth Advantage are the workplace rela ons specialist providers of the ADA HR Advisory Service.
Now in its 16th year of opera on and servicing close to 10,000 calls a year, the ADA HR Advisory Service has proven to be an indispensable support to ADA members around the country. In this presenta on, Mark, the MD of the service, will case‐study the top 10 issues from the HR Hotline and will provide prac cal advice about how to apply these best‐ prac ce HR principles in your prac ce.
1.30pm Dental Marke ng Secrets ‐ Carolyn S Dean Marke ng your prac ce to a ract pa ents, keep them ac ve and to ensure they refer you is no easy task. Join us at this session to: understand how to effec vely market your prac ce build long‐term rela onships with your pa ents, and take the hard work out of dental marke ng.
Morning tea & lunch will be provided
Carolyn S Dean is a widely known dental marke ng speaker, trainer and marke ng consultant who works extensively with dental professionals throughout Australia and New Zealand. She is the author of ‘Fully Booked – Dental marke ng secrets for a full appointment book’.