ADAVB Practice Plus resource list

Practice resources 2019

Accessing your practice resources ADAVB Practice Plus provides members with a comprehensive range of resources (listed below). These documents are available as individual templates or information sheets.

We offer more than 140 topic sheets covering all aspects of practice administration. The resources are available for free online to ADAVB members.

To access these resources, log into www.adavb.net then click on the resource name to download.

Section 1: Business structure and planning Business structures for a dental practice Cessation of practice Closing or cessation of a dental practice Copyright protection Designing a dental surgery Expert witness guidelines Fee setting approval for shared practices Jury service Medico-legal report – a dental perspective New practice requirements New practice set up checklist Organisational chart - associate option Organisational chart Pathology and diagnostic imaging Practice accreditation – how to register Practice overview Practice plus service directory Practice transition and change of address Premises licence agreement information sheet Professional dental fees Sale and purchase of a dental practice Tasmanian compliance links Victorian compliance links

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Practice resources 2019

Section 2: Practice administration Better ordering considerations Complaints report Consent to dental treatment form Consultation certificate Debtors follow-up Electronic appointment reminders or confirmations Green practice audit HICAPS quotation facility Informed consent audit Letter relating to a faulty product List of service suppliers Patient - did not attend appointment - letter template Patient - payment agreement - letter template Patient - request for payment - letter template 1 Patient - request for payment - letter template 2 Patient complaint response - letter template 1 Patient complaint response - letter template 2 Patient complaints and response to them Patient feedback form Patient feedback instruction sheet Patient feedback form results Patient records management and documentation audit Patient registration and health summary form - information sheet Patient registration and health summary form Patient registration and health summary form LARGE PRINT Referral and consent form - information sheets Referral form Response to health fund re: preferred provider

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Practice resources 2019

Section 3: Privacy and confidentiality Important information about the practice and your privacy ISP privacy letter Letter to current patients re sale/transfer/closure of practice Letter to dental laboratory requesting commitment to APPs Letter to other party requesting access to patient information Letter to other practice seeking access to patient records, and requesting patient consent Letter to service entities requesting commitment to APPs Notice for patient information Patient authority to request records from another practice Patient record disclosure – log sheet Patient representative’s authority to request records from another practice Patient request to access records held at the practice Patient/guardian authority to transfer records to another practice Permission to release personal health information Photographic agreement Practice audit checklist Practice commitment to privacy legislation Practice notice re sale/transfer/closure of the practice Practice privacy checklist Practice privacy complaints register Practice privacy handling framework Practice privacy policy Practice privacy policy for on-going contact Practice privacy position Practice privacy program Practice privacy provisions Practice record checklist Privacy and practice’s employee records exemption Privacy complaints process Privacy consent form Privacy audit Response to dental practice releasing patient file – letter template Response to patient request for file - letter template Sample privacy warning for fax and email Telephone protocol to confirm identity of person seeking information Video surveillance Website privacy and policy statement

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Practice resources 2019

Section 4: Information technology Data breach response plan Data breach response plan - template Employee undertaking for the protection of confidential information Information technology it and computer administration

Section 5: Human Resources

For more HR, industrial relations and workplace health and safety resources, please visit the HR Hub under ‘membership services’ at www.ada.org.au.

Human resources templates Exit interview and checklist Immunisation and allergy record of dental health workers Interview questions Job application form Mobile device policy Mobile devices and remote access security awareness training New practitioner checklist Orientation and induction of new staff Personnel file checklist Position description Position description template- Information Security Officer ISO Staff details form – administration and dental assistants Staff details form – dental hygienists, therapists or oral health therapists Staff details form – dentists Staff incident form Training and professional development record - dental assistant and administration Working with children check

Section 6: Infection control Am I in breach of my infection control and privacy obligations?

Breakdown in infection control procure – how to conduct a lookback investigation Environmental cleaning audit Hand hygiene compliance audit Infection control audit/action plan Infection control documents required in dental practices Infection control staff training – enquiry form Testing and recording ultrasonic cleaner and steriliser with a B class cycle Validation of the sterilisation process Load release from steriliser

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Practice resources 2019

Section 7: Occupational health and safety Blood and body fluid exposure protocol Dental amalgam waste FAQs- Victoria Dental amalgam waste FAQs - Tasmania Document and procedural review schedule Electrical safety Electrical safety Q&As for patient areas Escalation of care protocol Fire safety and emergency management plan How to prepare for a worksafe audit Incidents, complaints and risk register Incidents, complaints, risks and quality improvement Medication safety audit and action plan Needlestick and sharps injuries Occupational violence and aggression - checklist Occupational violence and aggression – incident report Occupational violence and aggression – investigating an incident Occupational violence and aggression - policy Patient incident report Practice/staff meeting agenda and minutes template Radiation use and management licence for OPG and CBCT Radiation licensing Tasmania Recycling in your practice Risk analysis template Spills kit contents and instructions TGA medical device email service TGA monitoring

ADAVB Practice Plus is a practice support service for all members and is designed to provide information to assist you with practice management issues. As an ADAVB member you and your staff receive free resources and support. Practice Plus also offers a range of consulting services on a fee for service basis.

Please contact us if you require any further assistance on ph. (03)8825 4600 or practiceplus@adavb.org.

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