LASA Fusion Winter 2021

Page 72

INSIGHTS FROM INDUSTRY

A ‘TONIC’ FOR THE TIMES: COLLABORATIVE, SOCIAL (GROUP) PRACTICE WE NEED CLOSE ENGAGEMENT TO BE FULLY EFFECTIVE WORKPLACE

N

o workplace needs a ‘tonic’ more than those in the aged care sector—and it begins with building supportive relationships between team members.

Social relationships at work play a fundamental role for individuals, workgroups and organisations. Research has shown when people build and sustain trust with colleagues and communicate openly, collaboratively and supportively, they experience a boost to their resilience and level of engagement, to the quality of their relationships and to their wellbeing. Moreover, satisfaction and performance are also enhanced.

How the ‘tonic’ works

People benefit from belonging to and participating in social groups that confirm their sense of self-worth, security and trust in others. The ‘tonic’ organically emerges as workgroups set aside a few minutes at their regular meetings to reflect on how things are going in achieving their ideal workplace—sharing confidently, openly and honestly about how they are working together and how they can improve things. In this safe, trust-based environment everyone is encouraged and supported to bring all of themselves—to give of their best selves, their skills, passions, experience, insights, wisdom, intuition, sense of humour and fun—to the workplace and to support their colleagues. Individuals feel good about themselves—proud to be part of an effective, respected, collaborating, high performing team. This positive mood is catching—the group feels good and positive, too. This is the ‘tonic’.

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The active ingredients of the ‘tonic’

If you could see a list of active ingredients’ on the label of this ‘tonic’, you would see concepts like empowered self-regulating group processes, reflective conversation, straight-talk, authentic behaviour and voice—the very ingredients found in high performing teams. New staff quickly get to know, strike relationships and positive communications with their colleagues, and vice versa. They contribute quickly and openly to the workplace; they feel listened to, respected, valued and heard. These dynamics work together to generate something like a steady drip-feed of positive energy—like adrenaline—into the workplace.

The answer to an agile workplace

Having established social or group practice also lays the foundations for effectively managing future waves of change


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Articles inside

Redefining aged care and

4min
pages 86-87

Fresh Ideas

11min
pages 88-90

From little things big things grow

3min
pages 84-85

Revolutionary virtual reality

3min
page 83

Find your passion for a happy life

3min
page 82

Unique industry awards for

2min
pages 77-78

How uniforms help unit remote teams and promote your brand

2min
page 76

Technology successfully supporting home care

3min
page 75

Is your ICT up to scratch?

3min
pages 70-71

A ‘tonic’ for the times Collaborative, social (group) practice

3min
pages 72-74

Victorian council adopts client facing technology to improve

2min
pages 68-69

Further restrictions of antipsychotics in residential aged care

4min
pages 60-61

Thinking green

5min
pages 62-64

Country wise supports aged care in regional Australia

6min
pages 56-59

Support for building workforce capacity

3min
pages 54-55

A gateway to providing quality palliative care

3min
pages 52-53

Older Australians deserve good oral care

5min
pages 49-51

Young aged care leaders and the federal budget

4min
pages 36-38

Embracing innovation and technology

3min
pages 44-46

Why do all age services look alike?

4min
pages 34-35

The new age of director skill requirements

3min
page 43

Our mob, our health, our way

4min
pages 39-40

The measure of our industry

3min
pages 30-31

CEO’s Column

4min
pages 7-9

Key insights for future policy directions

5min
pages 22-24

Royal Commission wrapped-up

4min
pages 17-21

Minister’s Column

3min
pages 10-11

Thanks for caring

4min
pages 27-29

Guest Column: Grattan Institute

4min
pages 15-16

Vaccination is essential to our COVID-19 recovery

3min
pages 25-26
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