Hero Universe Magazine - Vol 2, 2018 by Admin

Vol 02/2018 wwww.heromotocorp.com

COMPANY HIGHLIGHTS

CAPABILITY BUILDING

NEWS FROM OUR PLANTS

INDEX CHRO Message COMPANY HIGHLIGHTS • • • • • • • •

Business performance Hero @ Merzounga Rally Legal Updates HMCL Columbia - Key Events Kid Days Out Long Service Award - 2018 Know Your Leadership Golden Globe Award for Sales Learning Team

CAPABILITY BUILDING

3 5 6 7 9 10 11 12 13

• Women in Leadership: Batch 2 • Finance - Annual Workshop, DISHA & Townhall • Motopassionaite Diaries @ Hero

14 15 17

CSR INITIATIVES

NEWS FROM OUR PLANTS & FUNCTIONS • • • • • •

Dharuhera Plant Gurgaon Plant Haridwar Plant Neemrana Plant & GPC CIT - Jaipur Sales, After Sales & Parts

20 21 22 23 24 26

CHRO, CIO & Head-CSR Message

Dear Colleagues, I am pleased to present the 2nd Volume of our quarterly Hero Universe magazine for 2018. Through this magazine, I wish to share with you all the new updates in various fields taking place throughout our company and hope this would help us be aware of the initiatives happening across the organization, appreciate each other’s efforts and come closer as one Hero family.

Mr. Vijay Sethi CHRO, CIO & Head-CSR

Starting with the business front, our organization’s performance during the last financial year was quite strong. During Q4 of FY 2017-18, our net sales increased by 24% and Net Profit increased by 35% as compared to the corresponding quarter of last year. Looking at the figures for the entire FY 2017-18, we reported an increase of 9% in the Net Profit and an increase of 13% in the Net Sales compared to the last FY. I’m sure all of us will continue the momentum and work hard towards achieving the vision of our Chairman, MD & CEO. You can read more about the business performance in our CFO’s message. As part of our continuous efforts in building strong in-house leaders across all levels, I am pleased to announce the launch of the 2nd batch of our ‘Women in Leadership’ program for our female employees. The selected 20 participants started their 9-month long journey of this program on 4th of June with an Experiential Learning module in Jaipur. We are also about to start our third batch of Emerging Leader’s Program, our flagship leadership development program aimed at creating future leaders within the organization. We are also taking several steps by reorganizing our structures to make them more agile and lean and further drive integration and synergies within the organization. In order to enhance the employee experience, we launched several new policies like Day Care Policy, Children Employment Policy, Spouse Employment Policy, Employee Volunteering Policy, Employee Referral Scheme etc. along with revising few existing policies such as Domestic & International Travel Policy, Company Car Lease Policy, basis feedback received from all of you. In case you have any feedback related to these policies, please feel free to share your thoughts. You are all aware the most anticipated Global sporting event is currently underway – the FIFA Football World Cup 2018. In order to keep pace with the FIFA fever, we launched ‘FIFA Fridays’ across all our locations. Many of our employees also won an opportunity to experience the adrenaline charged games, LIVE, in Russia. We also gave an opportunity to our employees’ wards and a selected few got the opportunity to watch the FIFA matches LIVE in Russia. We also recently celebrated ‘Kids Day Out’ for our employees’ wards. The celebration was themed around FIFA several activities were 3

conducted to provide them with a day filled with fun and frolic. All our Manufacturing Units conducted several new initiatives during the last few months for enhancing employee engagement and experience. Our Gurukul students at Dharuhera plant have made us proud with 22 of them having qualified for the zonal round and 2 qualifying for regional round of the international ‘Work Skill competition’. Dharuhera plant has also started sensitizing employees on the importance of health and hygiene through an innovative approach of ‘Nukkad Natak’. We also saw the inauguration of the ‘Little Heros’ daycare center at the Gurgaon plant, which is a significant step towards creating a better work life balance for employees. Our Haridwar plant became the first Plant within HMCL to be certified with ‘Energy Management System – ISO 50001:2011’ which would lead to substantial savings of energy and ultimately cost. Lastly, Im happy to applaud the achievements of Neemrana plant on reaching the landmark of 1 million annual production figure and rolling out of 3 million two wheelers, and to GPC, for achieving a record business of INR 300 crores in a single month. Our West Zone team conducted their Sales meet in Goa on 18th - 19th April with the Theme of “Leading Change – Leading Growth”, where all the members of the Zone brainstormed on key Organizational Strategic objectives. South Zone team also conducted their Zonal meet in Hyderabad on 1th May, with the theme of “Push the Limits”. This meet was important for encouraging our team to handle the difficult business scenario’s and go above and beyond their limits to meet the organizational targets! Over 1000 of our employees acted as volunteers for various CSR activities in FY 17-18 and 30 of them, who contributed maximum time for various CSR initiatives and causes, were felicitated in a special function. I hope that we will see an increase in the number of volunteers this year that would help us take our CSR journey further ahead. You can read more about the various CSR initiatives taken by the Organization in the coming pages. You would all be aware of a significant benchmark that we have achieved in the 2 wheeler industry by launching our first e-commerce portal. HGPmart.com - an exclusive e-commerce platform, dedicated to Hero customers, will enable them to purchase Hero Genuine Parts and Hero Genuine Accessories online at the click of a button. I hope you enjoy reading this edition of Hero Universe and look forward to your contributions for the upcoming editions. Warm Regards, Vijay Sethi CHRO, CIO & Head-CSR

COMPANY HIGHLIGHTS

Business Performance: Q4 FY 2017-18 Q1 Performance and current trends impacting the world of Mobility • Macro economic trends

Global economy continued its growth at steady pace, though rising commodities cost continue to be a worry. Crude oil, Aluminum, and steel- the key commodities impacting auto sector continued their upward march. Indian GDP grew at 7.7% in March quarter, and coupled with positive forecast on monsoon, and govt focus on rural infrastructure, the macro trends favor growth of 2-wheeler industry. Rupee has depreciated over past few months to be around 68 now vs. a level of 65 few months earlier.

• 2 wheeler industry and our performance in Q4

Our growth in domestic market was at 22.9% against Industry growth of 24.8%. Growth was broad based- across motorcycles and scooter- as well as entry and deluxe segment. Global business performance was strong with 40% growth and we need to continue building the scale. Parts business also grew double digits. Driving scooter growth, Building strong portfolio in premium, and scaling up Global business, will remain our key strategic priorities.

• Profitability and margin trends

We delivered an EBITDA margin of 16%, taking full year margins to 16.4%- broadly similar to FY 17 margins. Increase in commodity cost was offset by reduction in fixed costs, as well as through higher scale. The commodities, as mentioned above continue to move up, and it will be critical for us to get more out of Leap/Lead programme and overhead cost reduction, while taking judicious price increases depending on market scenario.

• Upcoming launches

As displayed in auto expo- the company will be launching 4 new products in FY 19- in scooter and Premium motor cycle segment. These launches are expected to begin in Q2- and should further help in our growth journey and sustaining market leadership.

Regards, Niranjan Gupta Chief Financial Officer

COMPANY HIGHLIGHTS Hero @ Merzounga Rally:

Another Top 15 finish for Hero MotoSports Team Rally at Merzouga Rally 2018

he Afriquia Merzouga Rally in Morocco forms an important race in the calendar of any team wanting to go to the Dakar as it offers regulations and conditions that are somewhat similar to some stages of the Dakar Rally. This year’s Merzouga rally was conducted from 15th – 20th April and saw the participation of over 100 pro – rally riders from across the globe roughing it out over a span over 1500 kms in the expansive and unforgiving deserts of Merzouga region of Morocco, known for its large dunes and extremely soft sands. For Hero MotoSports Team Rally it marked the first International rally on their “Road to Dakar 2019” and was an important practice ground. The rider duties for the team were performed by Oriol Mena (Rider No. 17) and C S Santosh (Rider No. 29). They were also joined by Joaquim Rodrigues, who donned the hat of the team Mentor, while still recuperating from his crash at the Dakar 2018. The competition started with a short prologue on 15th April followed by 5 days of intense rallying that also included 2 days of the gruelling Marathon stage. The week long Afriquia Merzouga Rally witnessed some intensely fought stages before the curtains were drawn on yet another highly successful edition on 20th April. Hero MotoSports Team Rally added yet another impressive finish to their record with Oriol Mena finishing in top 15 at 15th position and C S Santosh finishing in top 20 at 19th place. This was a really commendable performance from the team considering that in this edition of the Afriquia Merzouga Rally, almost all the top teams and top riders of the Dakar were competing, imparting it a flavour of a “mini – Dakar”.

AUTOMATION OF LEGAL PROCESS: The importance of technology is increasing day by day and it is the need of hour that we adapt new technologies for business. Legal department has initiated the automation path with the support of IT team to automate its processes to bring more transparency and ease of operation for all key stakeholders.

Portfolio of Automation Work Flows FY: 2018-19:

Development of Legal web-page:

With the help of IT team, Legal has successfully launched Trademark Requisitions (for new TM filing, new Search & filing Renewals), Agreement Repository, Digital Signature workflow, Litigation Management Tool, Consumer case Repository (LCM) and beside this Legal has also adopted software pertaining to IPR Repository & Trademark watch services.

For ease of all stakeholders, a legal webpage has been developed with the help of IT team, which will be a single window interface for all legal processes. This legal web-page can be accessed through Hero Compass.

Further, Legal will keep on improvising the existing automation processes and will develop new processes basis upcoming requirements of business. Your feedback for the same is always welcome. Drop suggestion emails at legal.hmcl@heromotocorp.com

IP CRIMINAL RAID ACTION ON COUNTERFEITERS

n Sep 2016, in order to further support the initiative of Part team – ‘Fight Fake, Stay Safe’ to safeguard the interest of its valued customers, legal has launched a project to curb production & sale of Hero branded counterfeit spare parts. Till date ~ 150 raids have taken place in India, on manufacturers, packers and traders. To curb the menace of counterfeit business, be HMCL EYES & EARS for tracking down counterfeiters and together we will take this initiative to next level with your continued contribution. You may gather information and provide their name & address to legal department so that an appropriate legal action can be taken. Let us together fight this menace of spurious spare parts.

SNAPSHOT OF COUNTERFEIT RAIDS: Particulars Raids FIRs Cities raided Seized Machines Seized Spares Seized MRP stickers/ packaging Total Seizure:

Total 154 99 44 89 1,60,681 43,03,635 44,64,405

For leads on counterfeiters drop email to: vinay2.kumar@heromotocorp.com or vijay.dwiwedi@heromotocorp.com

COMPANY HIGHLIGHTS Legal Trainings & Workshops (‘LT&W’) 42 sessions, touch based 700 + stakeholders……..

he regulatory and business environment is fast changing. Every day we wake up with a new complexity. To be ahead of curve, training is an important tool to update the knowledge and skills required to be competitive in this today’s fast changing environment. Legal function has initiated LT&W in order to touch base & create awareness amongst all key stakeholders. Functions like Sales, Services, Marketing are the front end of any business of a company and whose work translates into a significant competitive advantage. Hence our first focus was to keep abreast Sales, Marketing, Service, GPC and Global Learning Centers (“GLC’) on legal aspects relating to their day-today functioning and also enlighten them with all new legal rules & regulations impacting their working. In our continuous drive under ‘LT&W’ initiative, Legal embarked its journey in Sep 2016 and till date organized 42 sessions PAN India, touch based 700 + HMCL employees (including 235 trainees at GLC) from Sales, Service, Marketing and Global parts.

Workshop at JP Continental- Delhi on 21st May 18

Training Session at GLC- Gurgaon on 28th May 18

Training modules covered under ‘LT&W’ initiative: •

Product Liability Claims & Litigations

•

Dealership Appointment & Termination

•

Legal Metrology

•

Brand & Advertisement

In this drive a comprehensive workshop was conducted on 21st May 2018 at JP Continental Hotel on Brand, Trade Marks & Advertisement where participants from marketing, GPP, GB, CEO Office, CIT, Finance, IT took active participation in different sessions of the workshop. Mr. Rakesh Vasisht, AVP - CEO Office spoke on the importance of Brand and its protection and Mr. Gurinder Singh Sandhu, AVP - Head Marketing also expressed his views on the topics at the workshop. These sessions & workshops apart from being informative also encourages an interactive environment between functions and employees. Legal will continue to conduct workshop, seminars on relevant topics and aim to cover all offices and functions PAN India so that we all can collectively achieve the HMCL goals and prepare ourselves for future endeavors. In future, more relevant training modules will be added and your suggestions for topics and participation are welcome. Drop suggestion emails at legal.hmcl@heromotocorp. com

Training Session at Vijaywada on 20th April 18

Training Session at Raipur on 29th May 18

HMCL Columbia – Key Events Townhall with Chairman, MD & CEO, Mr. Pawan Munjal – 16th May 2018

Graduation ceremony of 34 Operators as Motorcycle Maintenance Technicians under an agreement with SENA (official education instate) on 16th June

Yoga Day on 21st June

COMPANY HIGHLIGHTS Kidâ&#x20AC;&#x2122;s Day Out - 12th June 2018, New Delhi

Long Service Award

Interaction with Leadership Team - Mr. Sanjay Bhan Please tell us about your early life & career? I started my career with Dunlop India Pvt. Ltd., and worked with them for a short duration before joining Hero’s sales vertical in Gujarat in 1991. After my brief stint at the corporate office, I went on to take care of West Zone in Baroda. I was promoted and rotated to Maharashtra as an Area Manager to head the state. After 3 years, I was promoted again and rotated to East Zone as Area Manager and stayed in Kolkata till 1998. Then I again moved back to Maharashtra and worked there till 2005. For the next 2 years, I assumed the Lead role for North Zone and then worked on setting up the Rural Vertical. This was followed by a stint as Head of Marketing function and then in 2013, I took over as Head of Parts Business function. Currently, I am responsible for all the Customer facing functions – Sales, After Sales and Parts Business. What excites you about your profession? Every day is a new challenge for me! There is always so much to do and so many new things to explore that I am always excited to be back to work every day. The most exciting thing about my profession is that one has to be at the top of his game to stay ahead in the business! Tell us about some of the projects which you hold close to your heart during your career? While my whole journey here has been an exciting one, I would like to pick a few accomplishments I am really proud of. When I moved to Gujarat, it was primarily a scooter driven market. By then we already had 70% of the market share, so I looked forward to expanding the market. I drove the market shift towards motorcycles by running extensive campaigns, meeting potential customers and dealers that ensured the migration. When I joined East Zone in 1995, the total number of motorcycles sold per month for the whole zone was just 300-400. By the time I left, the number had risen to 8000 motorcycles per month in the zone. During the early years of my career,

I used to travel a lot, almost 2324 days a month. I was on the road meeting our dealers and understanding our customers. This extensive traveling helped me gain a lot of insights about the nerve of the Indian consumers as well as the two wheeler market here. Sitting in our air conditioned offices, a lot of problems seem tough to crack but when you are close your customers; the problems start looking smaller. In 1992, the economy was in a bad shape and the automobile industry was also not doing well. However, during my travel, I noticed that the rural population was doing relatively better and hence, I shifted my focus towards them! I started the Rural campaign, took technicians and dealers with me to meet the opinion leaders of various villages and talukas. That Diwali, our average production accounted for 20% of the national volume and Gujarat became the No. 1 state in terms of sales. In order to focus more towards this segment, I created a team and ran several campaigns like “Har Gaon Har Aangan”, “Mission Bharat”, “Khusiyan Har Aangan” to reach out to the rural sector. Today, the rural sector contributes approximately 60% to our sales. Finally, being a part of the team responsible for leading on the biggest Brand Restructuring from Hero Honda to Hero Motocorp is one of the latest accomplishments I really close hold to me. Which are key trends which will help to evolve Indian and global two wheeler market over the years? I strongly believe that alternate energy options will play a huge role in the upcoming future. Options like fossil fuel based technologies, EVs, Hydrogen fuels, Hybrid vehicles etc. will help Indian two wheeler market evolve. These changes will see a huge shift in the world power dynamics and has the potential to impact on the whole Geo Political environment of the world! How do you think is Hero poised for handling the turbulent macro environment in the coming future? Hero’s biggest asset is its

understanding of the environment and its customers. We have not only benefitted from change during the years, but have more often than not, driven the change in the automobile industry. Tell us something about your family. We are a family of five. My father passed away 20 years back and my mother stays with me. My wife, as pretty as ever is my constant support. I am blessed with 2 children, my son is doing his MBA from Great Lakes Institute, Chennai and my daughter is pursuing Law for National Law University. What do you think are the core qualities of a Leader? A leader has immense responsibilities. Once you are a leader, you need to earn respect from your subordinates as well as your peers and be someone others can look up to. Commitment, Sincerity, Ability to offer solutions and add value and Lead from the front are the four ‘must haves’ for a leader! A Leader has to rise above the crowd and live for the world. It is not an easy process and a person has to continuously learn and evolve to be one! What would be a few key lessons which you would like to share with the young generation of Hero which will act as a key motivation for them? Any task / assignment is only as interesting and challenging as you make it out to be! I have always challenged and tried to surprise myself! So make the best of what you have and be the best at whatever you do. Good things will always happen to people with good intent!

The Golden Globe Tigers 2018 awards for Excellence in Training and Development The Golden Globe Tigers 2018 awards for Excellence in Training and Development are organized by the Human Resources Development Management Committee of the World HRD Congress. The award ceremony was held on 23rd April 2018 at The Pullman, Kuala Lumpur. The Sales Learning Function of HERO has been awarded in the following 3 categories: Best Training Initiative for Automobile Hero Sales Academy The Hero Sales Academy is a virtual learning academy with a constant endeavor to build capability of Hero Field Sales Team & Channel Partners (Dealerships).

Best Sales Development Program â&#x20AC;&#x201C; Hero Selling Skills A standard sales process â&#x20AC;&#x201C; OPDOCSM was put in place with an objective to ensure that customers across the country are given uniform experience and are delighted at all levels of interactions at over 6500 touch points.

Most Innovative use of Training as HR initiative for Organizational Development HRiDAY HRiDAY encompasses the principles, standards and professional processes for HR that dealerships can adopt to make it a chosen destination for talent, today and for years to come.

CAPABILITY BUILDING Women in Leadership: Batch 2

fter successful completion of Batch 1 of Women in Leadership Program a flagship program which has been specially designed for providing holistic leadership exposure to our women employees at midentry level of management, Batch 2of the program was inaugurated on 4th June 2018. Ms. Naina Lal Kidwai, former country head HSBC was the Chief Guest and Dr Punam Sahgal (Ex Dean IIM Lucknow) was the guest of honour. From BMU, we had Mr. Akshay Munjal (President BMU), Dr Vishal Talwar (Dean School of Management, BMU), Dr. Sunita Chugh (Program Director WIL), Dr Davinder Singh (Professor BMU). From Hero, the session was attended by Mr. Malo Le Masson and Mr. Neeraj Mathur from leadership team apart from various other leaders and employees. The program aims to: • Enhance self –awareness by learning about one’s own leadership impact on others • Enhance the ability to express oneself better by

understanding and embodying deep and active listening • Increase productive energy by knowing how to manage emotions, resolve conflicts and relate better with others • Enhance team working by learning team leadership The program involve three working days of participants each month starting from the month of June 2018 onwards and would require minimum of 80% of attendance in order to qualify for the certification. The assessment shall be based on their participation in activities, quizzes and evaluation by the faculty on the assignments given during each module. They will also be assigned a coach during the program with whom they will have 3 sessions during the 9-10 months of their WIL journey.

CAPABILITY BUILDING Annual Finance Workshop

he 2nd Annual Finance Workshop on the theme of Building A “World Class” Finance Function, was held on 19th June 2018 in Gurgaon. It was a forum where more than 70 employees jointly deliberated over the Finance Imperatives of FY 19. The day was preceded by a full day of regulatory workshop- where select team members went through developments in the world of finance in the areas of accounting and taxation- national as well as international. The workshop started with a key note by Mr. Niranjan Gupta, CFO, HMCL where he shared Finance deliverables, it’s alignment with Annual Business Plan & his expectations from the function going forward. He reemphasized the need for Finance to build a real and active partnership with business and provide business with insightful analytics for

taking financially robust decisions. CFO also mentioned that People Development will continue to be his key agenda and reiterated his belief that People are key to Future Transformation. The theme for first half was “The year that has gone by” where every location shared Key highlights, Initiatives , what could have been done better, and best practices being followed by them. The second half focused on the theme “Delivering FY 19” where group discussed and presented their views on various pre decided topics as per the Annual Business Plan. The workshop was planned in a constructive manner and was much appreciated by everyone. The output from the workshop will pave the way for drafting a compelling agenda for finance for FY 19 with continuing endeavor to make a real difference to business deliverables and create platform for future.

DISHA- 360 DEGREE FINANCE TRAINING

“Learning is not attained by chance, it must be sought for with ardour and attended to with diligence” - Abigail Adams he workplace and workforce are going to change pretty dramatically as we look forward. To stay aligned to the changing pace; we need to develop an engaging and empowering work environment filled with continuous learning. In finance we truly believe that one must learn continuously in order to deal with transformation and to strive & thrive. With this intent; we have made people development agenda as one of the key pillars of the Finance ABP deliverables.

We firmly believe in constantly developing our talent to meet the changing needs of business. Multiple steps have already been taken in the same direction including job rotations, hiring of top talent from campus and Skip level meetings. In continuation we have launched our Finance Training Framework – “Disha – Building Future Ready Finance”. The framework has been designed with the intent to build sustainable culture of learning and has 360 degree approach

to give flavour of different modes of learning. Framework is designed to ensure learning opportunities throughout the year. Pillars of DISHA Every user has his/her own “Unique Online Learning Passport” through Hero Compass to track learning activities. Scoring mechanism is associated with every pillar of Disha. From Operational perspective; Training Champions and Training Ambassadors will drive the program at their respective location whereas the Central Training Team consisting of Umang Deep Khurana & Pallavi Dhingra will support this program. We will keep evolving the program to take it to next level and will keep sharing the program updates!

FINANCE TOWNHALL

inance Town-hall was organized on 14th June 2018 in which Mr. Niranjan Gupta (Chief Financial Officer, HMCL) addressed the entire Function. The agenda of this quarterly connect is to share important updates with the larger audience.

The townhall was conducted at Vasant Kunj; personally attended by Corporate Office employees and rest all locations joined through VC. Mr. Niranjan Gupta, CFO and Mr. Surender Chhabra, Vice President Corporate Finance shared the results update of Quarter 4 of FY 17-18 and overall results of FY 17-18. Results update was followed by a session on newly launched “DISHA – 360 Degree Training Framework of Finance”. Mr. HP Gupta shared the status update of Special Automation Projects driven under his guidance. It was followed by a 30mins Q&A session. These town-halls act as a platform for open dialogue between leaders and employees, sharing of important updates and addressing of concerns and thereby build a culture of collaboration.

MOTOPASSIONAITE DIARIES @ HERO Harshit Gangwar (Operations, Vadodara Plant)

ravel is the best way to improve your life because it builds many skills at once. Instead of making long resolutions list this year, just travel. After a year of planning, I was sure to welcome 2017 on the highways of India, where my roots belong in real. With stunning beaches, a rich culture, ancient heritage buildings, varied food options, mesmerizing mountains, never ending lonely roads, majestic temples and most important some quality time for yourself, India is an enthralling country to see through your eyes. My Mantra of Travel: Work, Save, Travel, Repeat!! After a period of 2 years travelling to the North, the next trip on my mind was Rann of Kutch, the world’s largest salt desert, measuring over 16,000 sq km, sleeping under the open sky, and surrendering myself to this beauty on earth. After a year of planning, I was sure to welcome 2018 on the highways of India, where my roots belong in real.

Shashikant (Operations, Neemrana Plant)

hen I was 14, My MAMA SHREE taught me to ride a bike, which was Hero Honda Passion. I still remember my trip from Delhi to Mathura and Agra with my school friends on 14th August 2016. Everyone wanted to go by bus or train, but I was passionate about the biking and I fought so hard with everyone and finally managed to convince all, to go on bikes. Finally we started our journey from Delhi at 5:10 AM, it was a rainy day, we were seven, and everyone took higher end cc bikes except me. I was alone having 97.2 cc SPLENDOR I-SMART, but my friends supported me and they motivated me to lead the group. Many times, I was lagging the race with 3 Avengers, FZ, Gixxer and Hero Xtreme. But I did not want my SPLENDOR I-SMART to be the last. So I gave full throttle and overtook all, @102KM/hr. The moment when I crossed all, I felt a surge of pride, although I knew that my friends had slowed down their bikes, just to see my happiness when I was ahead. It was hard for me to believe that I rode my SPLENDOR I-SMART at a high speed on YAMUNA EXPRERSS WAY. It was a 2 days short trip from Delhi to Mathura to Agra covering about 500 KMs. This trip was full of unforgettable moments and and joyful experiences. After this, we plan bike trip every year; the planning, fighting with friends, convincing all, is all done by me. In the past 2 years we undertook, apart from the aforesaid one, 2 trips, which were from Delhi to Haridwar and Delhi to Bhangarh Fort. One more thing, when I am alone, and want to ride, then I like to ride my bike @20km/h at a constant speed. At that time, surrounding looks so beautiful and everything around seems in slow motion.

Ajaypal Singh (Operations, Neemrana Plant)

he only things I’d like to add are your experience greatly varies depending on the type of bike you ride. On a Royal Enfield, there isn’t much adrenaline. It’s a very pleasant out in the open air experience. They are comfortable but lazy on two wheels. When I first began riding, I noticed two key things - Wind and the Road. You feel the wind like you’ve never felt before. It moves you around, and on a freeway that can be scary. Your head can buffet in the wind, especially when you are turning it to check blind spots. You feel the road like you’ve never felt before. You notice how the grip changes between different road surfaces, how crack fillers are scary as hell because they offer such little grip, and how some deep cracks in the road can be as wide as your tires and how you need to avoid them. But eventually you get used to all that. One key thing I reminded myself during riding is to look where I want to go, because on a bike, you WILL go where you are looking! If you are LOOKING at that sidewalk, you ARE going on that sidewalk.

CSR INITIATIVES Overall number of beneficiaries of various initiatives as part of Hero We Care • Road Safety under banner of Ride Safe India: More than 3.06 Lakh participants • Education and Girls Empowerment under banner of Hamari Pari & E2 (Educate to Empower): More than 1.86 Lakh beneficiaries • Caring about environment and cleanliness under banner of Happy Earth: More than 7.02 Lakh tree plantations and more than 1000 toilets

which Hero MotoCorp participated which focused on various relief, rescue measures during disaster and emergency situation • As part of our CSR efforts on skill development, we have launched A Skill Assessment Cum Skill Development Program for 2 Wheeler mechanics in India “India’s Champion Technician-2W Champs” “Hunar Se Kamyabi Tak” (From Skill to Success)

• Various Community Initiatives across locations: More than 2.20 Lakh beneficiaries across the country • In addition, outreach thru social and mass media has More than 7.4 Crore views till date Status of our CSR initiatives were • National Road Safety Week was observed across the country under the theme “Sadak Suraksha – Jeevan Raksha”, 492 road safety and awareness activity were undertaken under Ride Safe India initiative

• Feel the Joy of giving – Books & Stationery collection drive was whole heartedly supported by our employee by donating stationary material, books, note books which were distributed to needy students

• Manthan II CSR partner meet was organized in which 23 CSR partners participated who played a major role last fiscal in implementing various CSR initiatives across the country

• Traffic Training Park inaugurated at Nashik aimed at imparting two wheeler safe riding training to participant, after addition of this now we have 7 traffic training park running across the country • First International Conference on Mass Disaster and Emergency management was organized in

• Hero Impact League Season II Winners were felicitated from various categories, Top 5 team, Top 5 Individual performer and team with most

than 1897 physically challenged people • Shiksha project benefitted 2.57 lac students studying in 142 government school across country which aims at holistically developing students by undertaking various initiatives

Innovative name • Over 1000 employee acted as volunteer for various CSR activities in FY 17-18 and Top 30 volunteers were felicitated who contributed maximum time for various causes

• Sakhi a women empowerment project supported women police officials by handing over 916 two wheelers which helps in promoting safety of women on roads • Ek Pahal - Empowering Women by Teaching 2 Wheeler Riding under CSR initiative, first center inaugurated in Gurugram and would be expanded to 10 more ITI’s in state of Haryana

• Under Happy Earth School Sanitation facility handed over in Gurugram and Dharuhera by constructing 101 toilet block facility in 10 schools

• Satellite Vision Centre, Malpura is running under Hero We Care CSR initiative in Dharuhera, it is an extension of AIIMS facility, which is providing free OPD consultation, medicine and undertakes diagnosis for free cataract surgery • Multi Skill development project for 350 girls and women is running in Gurugram, Bawal this project is focused on providing livelihood training in areas like Auto Mechanic, Computers, Beauty Culture and Garment Manufacturing

• Hero MotoCorp under its CSR initiative Supported 18th National Para Athletic Championship 2018 in Panchkula

• Two Wheeler Service Technician (TWSS) & employability support started in Mumbai for the tribal, rural and urban talented youths coming from underprivileged section of society for developing future entrepreneurs • Sarvodaya Initiative with Uttarakhand Police is helping in preventing the community from getting into Cyber Crime, Drug addiction by support from Hero MotoCorp • 79 girls & 10 parentless girls in one home are being supported to SOS village Jaipur for quality education & empowerment • 39 Asha Center now operational in Dharuhera with RKMF benefitting 957 students

• Enable a Hero MotoCorp CSR initiative focused on Supporting Differently Abled has benefitted more

• Under CSR Project Aarush 18,818 villagers in Jaipur, Haridwar and Dharuhera location are feeling safe in night by getting street light facility • Mobile Medical Van in Neemrana, Dharuhera, Delhi & Halol has covered more than 35000+ patients till date and serves their medical needs with OPD consultancy, Medicines and few Diagnosis tests free of cost

NEWS FROM OUR PLANTS & FUNCTIONS DHARUHERA PLANT Plant HR Head Message

ork Skill competition is being organized in Kazan (Russia) in 2019 year. The students of the Gurukul are participating in the trade named as Welding, CNC Mechanic and Mechatronics with the collaboration of HVU & HSDC. A total of 22 students successfully qualified up to Zonal level, in which companies like Volvo, Maruti, Mahindra & Mahindra, Volkswagen, few Auto Ancillaries and nonauto Industries had participated. Further 2 students from the Mechatronics stream have made it to the Regional Level. They will participate in the National Level and if they clear that, they will go to the World level competition at Kazan. It is pertaining to mention here that in the very first attempt the students of Gurukul have achieved this rare feet.

also provides the opportunity to management to have a deeper view of the issues / complaints pertaining to female employees. In order to impart a sense of independence and selfsufficient amongst our female employees, we have

arranged motorcycle riding training. Further we shall provide facility for regular practice so that they gain proficiency quickly. In order to enhance the employee satisfaction, team Dharuhera has started putting the basics at the place. Three washrooms are going through major renovation. Additional washrooms with digital sensors are being built up for the female employees. Additionally, washroom etiquette training is also being planned to be rolled out for proper hygiene and upkeep of the same. We have also simplified the process of Entry & Exit of employees and visitors by installing automated baggage checking machine at Security gate.

The long period service award ceremony was celebrated with full vigor. 437 employees were recognized for their long service contribution to the organization. In a very unique way the sensitization of employee regarding health and hygiene was conducted at the plant

through the Nukkad Natak during the shift change time. All the employees have received the lesion imparted very well. From now on, we plan to organize Nukkad Natak for educating & sensitizing to employees for themes like use of tobacco and hygiene. Last but not least, we have arranged 03 batches of Career Counseling sessions for employeeâ&#x20AC;&#x2122;s wards to assist them in the proper selection of courses, their development and choice of careers.

The female employee has always been the focal point of our all activity. A monthly interactive session is organized for female employees for enhancing the sense of confidence among the female employees and

GURGAON PLANT Plant HR Head Message

ear 2017-18 witnessed a remarkable achievement of 7.5 million two-wheelers which speaks of the untiring efforts, teamwork and commitment of our HMCL members towards the organizational goals and values. The year had been eventful not only in terms of meeting business deliverables and outcome but also brought great level of involvement of our people in varied engagement initiatives. Various HR initiatives were held keeping in focus the people processes, organizational effectiveness. It is the passion and vigor of our people that created positive employee experience.

Other events that showed overwhelming participation and feeling of oneness include Baisakhi celebration,

This fiscal year FY 19 began again with a lot of initiatives around creating more engaging environment. As part of Diversity and Inclusion which is one of the key focus areas of the organization, we attempt to stand by our women colleagues who need support for nurturing of their children while they work for the organization stress-free. In line with Hero’s belief in creating and living values, ‘Little Heroes, HM2G Daycare’ was inaugurated in the month of June’18. The facility is the result of collaborative efforts and thoughts of various functions. It is well equipped with the best in class infrastructure, interior design, outdoor play area, kids safe toys, riders, educational games and furniture. It gives us a sense of satisfaction and contribution for our employees’ work life balance in real sense.

With increasing complexities, rapidly growing scale of business and the importance of strategic communication increasing more than ever, a 2-day workshop on Strategic Business Communication was organized for the Plant Senior Leaders through a well renowned faculty.

Bollywood quiz, Brainbout Quiz, Career counseling and Parenting workshop, Tree plantation, Cross Functional Teams re-constitution, Long service award, Superannuation and many more. While we are all set to deliver for this fiscal year, let us keep our focus on firming up our goals and their alignment with the organizational deliverables. Wishing you and family members the very best for the days ahead!!

HARIDWAR PLANT Plant HR Head Message Dear All, Respected Chairman, Managing Director & CEO, Mr. Pawan Munjal visited HM3H on the 7th of May and jointly addressed all categories of employees in the Monthly Communication Meeting. He congratulated everyone for completion of 10 Years of the plant and commended everyone’s effort in producing more than 200 lakh bikes in this period. He appreciated the cleanliness levels here and exclaimed that HM3H looked just as if it was set up just a year ago. Entire HM3H felt encouraged after knowing his feelings about us.

HM3H have also been certified as per “Revised Quality & Environment Management System ISO Standards (ISO 9001:2015 & ISO 14001:2015)” after successfully clearing transition cum recertification audit done by DNV GL in Mar’18. All 4 CFTs with workers participation were reconstituted this year and Orientation Program for the new CFTs were organized on the 8th and 9th of May.

The winners of 6th Shining Project were recognized in an external function organized on 11th May. 4 Teams were declared as winners and 7 teams were recognized for their noteworthy contribution.

Haridwar Plant welcomed the First Quarter of the New Financial Year with new energy and vigour by adding another feather in its cap. We became the First Plant in HMCL to be certified with “Energy Management System – ISO 50001:2011”. Successful implementation of Energy Management System has brought substantial savings in energy consumption. The certification shows our relentless efforts and commitment towards excellence in Green and Sustainable Manufacturing.

Themed Yoga Classes were initiated for employees, some of the themes being – Eyesight, Hypertension, Respiratory Diseases etc. Holistic Health – “The Industrial Aspect” training was organized by the Medical Team in the month of April and May. Dart Game Competition was organized by Josh CFT in the month of June. We thank and congratulate everyone for all the notable achievements and wish the best for the upcoming quarter.

NEEMRANA PLANT & GPC Plant HR Head Message Dear all, Namaste. It is a matter of pride and great happiness to me, mentioning the undeterred and unwavering dedication of the employees at Neemrana that helped the Company stride closer to its targets. The achievements of an unprecedented 1 million annual production figure and rolling out of 30th lakh bike from Neemrana Plant, and a record business of 300 Cr in a single month at GPC, serve as a barometer of our employees’ mettle and shall definitely contribute in cementing our leadership position in domestic as well as global markets.

days as a Company, and our Functional Head, Mr Sanjay Bhan’s goal that each one of us in Parts Business have a huge responsibility of playing a pivotal role in ensuring the critical milestones, not just on Business but Customer satisfaction as well ! The event saw the participation from members across teams, all in rapt attention, as they listened to the words of inspiration from Mr. Ajay Garg; as he flagged off the event.

What is achieved well must be celebrated well. On this notion, we brought our employees and families together at an evening of celebration, Kin-Fest, where we shared happy times with those closest to us. In the month of May, we had the Annual Party of GPC on the theme of Inspire, Innovate, Ignite. With these celebrations, we are confident of reinvigorated teamwork that shall create success stories galore. We continued reinventing our horticulture and have made visible progress in the area. We look forward to building on such successes, to ensure fulfilling of our collective commitment of 1000 Days 100 Million. Kin-Fest (Family Day) (HM4N and HP3N): Family Day, under the name Kin-Fest, was organized on 01-Apr-2018 for employees of Neemrana Plant and GPC, and their families. This was held at Grand Hira Resort near Neemrana. It was an evening event that included fun and entertainment for children, spouses and employees alike. The event was replete with activities specially designed to regale the audience.

Horticulture @ GPC

There were jigs of mimcry and fun games by emcees, which had the audience in splits. A sumptuous buffet was an icing on the cake. On conclusion, people left with satiated selves and the memories of a memorable evening. Annual Party (HP3N): The Global Parts Centre team, hosted a fun-filled get together and invited team members from different functions, on 25TH May 2018, Friday. The theme of the event was Inspire. Innovate. Ignite. The theme was derived from the backdrop of our relentless pursuit of BIG DREAM 2020 - 100 Million aspiration in a 1000

CIT Jaipur

Stress Management Workshop

Talk on Stress Management titled “Business of Life” was organized at CIT on 17th April, 2018. In association with Youth Peace Foundation (YPF) we broadcasted the talk by eminent Leadership speaker, Mr. Prem Rawat, to create awareness on professional stress in our corporate life and offer deep insights on stress management. The talk had more than 80 participants and also had an enriching discussion with the YPF volunteers.

TECH TALKS @ CIT

series of tech talks were delivered by experts from across the Globe. Mr. Klaus Hubner, a part of Simufact Germany, delivered a talk on “Welding and Additive manufacturing for automotive R&D”. A Tech Talk on “Vibration Analysis for CAE” was delivered by Mr. Jianmin Guan from Altair, USA. Another Tech Talk on Hardness Testing by Mr. John Piller, an expert on Hardness Testing from Indentec-Zwick was conducted. This talk covered topics including Current status of international hardness standards, trends towards automated testing on Hardness etc.

Workshop on EVs @ CIT:

3-Day workshop on electric vehicles was conducted at CIT. The topics covered as part of the workshop included EV architecture, t h e r m a l management, motors and controllers in EVs among others. The workshop was

intended to equip R&D Team with the right level of knowledge required to effectively manage supplier and technology selection.

International IP Day 2018 Celebrations at CIT

n our quest to foster cutting edge innovation in the automotive domain, we recognized our innovators at CIT who had filed for patents on the occasion of the International IP Day 2018 on 26th April, 2018.

The event was marked by an online IP quiz and patent related information dissemination by the IP team. The quiz was won by Mr. Rakesh Roushan from Chassis Development. To create excitement among the CITians, story boards of innovators and inventions of HMCL whose patents are published, were also displayed in the Boulevard. As an additional source and symbol of encouragement for CITians a 3D tree having leaves with inventors’ photographs was displayed at the center of the boulevard as an artifact marking the innovative spirit of CIT. The main event was marked by welcome note from IP Section Head Mr. Sagar Dhatrak, followed by inspirational and encouraging messages from IP Head Mr. Markus Feichtner and our C.T.O Dr. Markus Braunsperger. The main event was continued by felicitation ceremony, in which 87 Inventors were awarded with certificates in presence of the entire CIT leadership, for the inventors’ contribution in filing patents. The award for maximum number of patents filed in the history of HMCL was bagged by Mr. Ashutosh Pratap Singh for filing 16 patents. The award for maximum number of patents filed in the financial year 2017 - 2018 was bagged by Mr. Lalit Prakash Gautam for filing 8 patents.

Orientation Session on Biking to Ladakh (27th April, 2018)

e have been organizing a wide range of interventions to promote biking and interest in two wheelers including Motorcycle Day, Scooter Saga and other MotoPassion initiatives. In continuation of these initiatives, we organized an orientation session on “Adventure Biking to Ladakh” for biking enthusiasts at CIT. Mr. DK Pandit and Mr. Utsav, who are admins of the popular bikers’ group, Ladakh Return. The talk covered topics like vehicle preparation, detailed information on terrain of Ladakh & Spiti valley, do’s and don’ts during the trip among other useful information. We hope more & more biking enthusiasts from CIT get inspired to ride to Ladakh and build on the wonderful platform that has already been laid by seasoned riders during last year’s Motorcycle Day celebrations at CIT. We hope that the biking experiences also translate into engineering solutions that can influence our innovative spirit.

which had 14 teams participating from across Jaipur. The shuttlers put up a brave performance with almost every match going down to the wire. The CIT Women’s Team comprising of Ms. Priyanka, Ms. Ankita, Ms. Sakshi, Ms. Harshal & Ms. Prerna emerged as runners-up of the Tournament. Kudos to all the 15 participants from CIT for their efforts.

FIFA Activation @ CIT

Hero CIT Team @ Lord of The Strings Corporate Badminton Championship

he Jaipur District Badminton Association & Royal Sport Events organized the Corporate “Lord of The Strings” Badminton Championship at SMS Stadium. Based on the trials for the interested employees 2 teams of male players CIT was represented by 2 Men’s teams and a Women’s team at the “Lord of The Strings” Corporate Badminton Championship 2018 at the SMS Stadium

MT Visit to CIT

Sales, After Sales & Parts Business Free Service Coupon Digitization - National roll out

ree Service Coupon Digitization process (DFSC) was rolled out across all our channel partners on 3rd April 2018. In this system, customers need not bring owner’s manual / FSC booklet for availing free services. Customers opting for Digital system need to inform the Front Desk executive and system will be updated accordingly & Affix “DIGITAL” stamp on all / balance Free Service Coupons for enrolled customers. One of the convenience is customers can enroll for DFSC at any given point i.e. during purchase of Two wheeler to 4th Free Service.

Digital Display at Workshops

ith the objective of leveraging the Digital Platform to reach to a large and specific audience, Digital Display has been developed. It helps the organization in managing the Consumer Education & Service Promotion Digitally across Hero Networks.

Impact League by our CIO. A team was formed in no time and we all started scouting for the Team Name – a unique and innovative one. And thus came the name – Motu-te-Patlu di Bhagam Bhag. The team having seven members was led by Mr. Manish Srivastava, our Team Leader. The Joy of running with the highly rewarding satisfaction of able to help someone in need – was a motivation enough for us to enjoy the walks and occasional running. The entire season had set a routine for most of us – long walks in the evening and at times in the morning. Some of us wouldn’t have walked such distance even in last one year! The grand finale of the League came on 23rd of May for us – when the Team – “Motu-te-Patlu di Bhagam Bhag” was adjudged as the Most Innovative Team Name of Hero Impact League Season – 2. It was a surprise but a very pleasant one.

South Zone Sales Meet

Through this unique & innovative approach, the organization plans in reaching to 1 Lac+ consumers on daily basis – the consumers and their acquaintances visiting Hero Workshops. An exclusive television is placed at the reception area or any area which has a direct view of all the visiting customers to attract their attention and render the information in a dynamic way.

West Zone Sales Meet

Motu-Te-Patlu Di Bhagam Bhag – Hero Impact League

he intriguing caption sets the tone itself for this article. The caption would loosely translate into “Fat and Lean running helter-skelter”. This the name of the Team that we finalized upon, for our Team Name in Hero Impact League. The idea for the unique team name suggested by one of our team members – Mr. Siddharth Gupta. It all started with the announcement of this year’s Hero

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