Hero Universe Magazine - Vol 4, 2017 by Admin

Volume 04/2017

www.heromotocorp.com

INDEX CHRO MESSAGE COMPANY HIGHLIGHTS • • • • • • • • • • •

Business Performance Global Business Highlights Global Sourcing Highlights The Hero Challenge – British Masters 2017 Airtel Delhi Half Marathon Know Your Leadership FIFA @ Hero Achievers - Hero’s Reward & Recognition Platform Hero Campus Challenge Functional Townhall & Hero Achiever Award SS&SC Hypen session with Function Head

CAPABILITY BUILDING INITIATIVES • • • • • • •

Hero iLEAD Fire Side Chat Rights & Responsibilities workshop e-Learning @ Hero Excellerator club Hero4Heroes Motopassionate Diaries @ Hero

CSR INITIATIVES NEWS FROM OUR PLANTS, CIT & SMCC • • • • • •

HM1D HM2G HM3H & HM5V GPC & HM4N CIT SMCC

INDIVIDUAL CONTRIBUTIONS

5 6 8 9 9 10 11 11 12 13 14

15 15 16 16 17 18 19 20

22 23 24 25 26 27 28

FROM EDITOR’S DESK

Dear Colleagues, It gives me great pleasure to present to you the 4th Volume of our quarterly Hero Universe magazine for 2017. Let me start by wishing all of you and your family members a warm and wonderful New Year! Year 2017 has been a very eventful one for us with our organization scaling new heights and continued our journey as the No.1 Two Wheeler brand for the 17th consecutive year!

Mr. Sanjay Jorapur Chief Human Resources Officer

Our cover for this issue features our Chairman, Managing Director and CEO, Mr Pawan Munjal with his most recent message to the organization – 1000 Days, 100 Million. With a cumulative sales of more than 75 Million vehicles – a milestone that we completed in Q1 FY 18, our CMD has set the next milestone for us. The venue where he unveiled this message could not have been more apt. It was the National Dealers Conclave at Dubai. The NDC – with its audience of all our best performing dealers – gave the right platform to ensure our front end is also aligned with the message. The next few years with the changes in regulations (BS VI), Technologies (advent of EVs) are going to need all of us to come together, stay focused on the goal, work together collaboratively and achieve it. With the same spirit, the milestones we achieved in Q3 (highest ever sales in a day (3L +), highest ever in a month (7L+) and the Q2 Highest in a quarter (2M+) should give us the momentum to achieve this milestone well in advance! In the first two quarters of FY18, our volumes increased by 6.2 per cent and 10.9 per cent, respectively. These imply a monthly run-rate of around 6.5 lakh vehicles in H1 of FY 18. The Haridwar team made us proud to become the fastest plant to touch the 20 Million cumulative production mark in the month of Oct-17. Similarly on the product front, we have been making waves. In the NDC, 3 new products were launched – Passion Pro, Passion Xpro and Super Splendor. This was on the back of a successful EICMA (the largest two wheeler motor show in the world), Milan launch of Xpulse – a new adventure Concept bike and the accompanying showcase of our Accessories range! Our Business plan for FY18 is targeting 15% growth in domestic, 30% growth in parts business, and 60% growth in exports. Read more about this in our section on quarterly business performance written by our CFO, Niranjan Gupta. On the people front, we continue to make great progress in making Hero - a Great Place to Work. I am pleased that our launch of “Achievers” – a digitally enabled recognition platform has received tremedous response from all across Hero! If you have not yet logged in and appreciated a colleague, then you might be in minority! The Recognition culture is catching up!! Don’t be left behind!! Achievers is an authentic, peer driven platform for recognition and I firmly believe that this will be one of the key enablers of creating a high performance organization. Its always heartening when initiatives started are sustained! We started our second batch of Hero Wharton iLEAD – senior leadership development program on Dec 4. This is our flagship leadership development initiative, and we had 20 of our best leaders experiencing the environs of the No. 1 Business school in the world! We also started the second batch of Emerging Leaders Program (aimed at developing and strengthen our middle Management) in association with Emeritus Institute of Management and the 4th batch of the Future Leaders Program (aimed at developing our First Time

FROM EDITOR’S DESK Managers) in association with IMT Ghaziabad! Together with these 3 programs we are well on our way of strengthening the internal leadership pipeline. Neeraj Mathur joined the list of leaders to speak with our FLP participants in the 4th batch after Vijay Sethi, Sanjay Bhan and Malo Le Masson. In his characteristic engaging style, Neeraj spoke about his journey, achievements and challenges. He also shared various dimensions of Strategic Sourcing and Supply Chain function and its role within Hero MotoCorp and importance of the Ethical Conduct in his role. As part of our GPTW initiative, we concluded felicitation of Level 3 Hero4Heroes – Wave 1. Our projects under Excellerator Club, Open Innovation and Hero Campus Challenge continue to make waves across the organization! Read more about these initiatives in following pages. Our focus on our Core Values will never waver. You would have seen a veriety of measures on this front. The 3~4 minute leadership videos on Hero Core Values struck a great chord across the organization. If you have not yet seen them – then do login and listen to your leaders speak about Hero Values themselves! The SS&SC function went one step ahead and conducted a series of Core Values workshop for all its employees – that received a great response. We also celebrated our association with FIFA U-17 World Cup with a variety of programs across the organization. This was also a great quarter for our sports enthusiasts! Hero was the largest corporate contingent at Airtel Delhi Marathon with 550 Hero employees taking part. We also competed and organized numerous sports competitions and celebrated festivals across the organization. We have not forgotten our employees’ children! Our unique sposorship of 5 children for one of the most sought after programs in India - The Shri Ram Ananta Aspen Leadership School (TSALS) entered its 3rd year! Through TSALS, deserving children of our employees get a unique opportunity to hone their leadership’s skills at a young age. Do urge your children to apply! Once again, wishing you and your family a very warm and Happy New Year and I hope you enjoy reading this edition of Hero Universe. Warm Regards,

Sanjay

COMPANY HIGHLIGHTS

BUSINESS PERFORMANCE Q2 Performance and current trends impacting the world of Mobility • Macro economic trends

Global economy remained stable, while commodities have shown clear upward movement. GDP numbers in India showed some positive signs, after sequential declines over last few quarters. This augurs well for our sector moving forward. As expected, there was no change in interest rates in the recently announced RBI Policy, and Currency continues to remain range bound with slight bias for depreciation.

• 2 wheeler industry and our performance in Q2

Our growth in domestic market was at 11.3% against Industry growth of 12.4%. Within this, we grew ahead of market in motorcycles (our growth 13.2% vs. industry 11%), while scooters lagged behind (our volumes flat vs. market growth of 17%). Significant part of our motorcycle growth came through entry segment. Global business performance was subdued with broadly flat – vs. industry growth of 15%. Parts business grew by 3%, impacted by GST. Our Business plan for FY18 is targeting 15% growth in domestic, 30% growth in parts business, and 60% growth in exports. Our Q2 performance, while showing improvement over Q1, was lower than business plan, and we need to accelerate in remaining part of the year to meet the targets. Driving scooter growth, restoring growth in parts business, and scaling up Global business will be a clear short-term priority.

• Profitability and margin trends

We delivered an EBITDA margin of 17.4%, lower by 20 bps on y/y basis. Margin factors in impact of accounting changes due to GST. The commodities, as mentioned above have moved up considerably now and it will be critical for us to get more out of Leap programme and overhead cost reduction, while taking judicious price increases depending on market scenario.

• GST…a continuing transition

GST changes seem to be getting stabilized as far as parts business is concerned. The complexity of returns, changes in rules continue, as the govt is trying to solve problems basis feedback it is receiving. The cross functional teams continue to remain focused on adapting and incorporating necessary changes to ensure business keeps running in a smooth manner.

• Moving forward

Achieving growth as per ABP will remain key focus area.

Wishing a Merry Christmas and Happy New Year to all! Warm Regards, Niranjan Gupta Chief Financial Officer

COMPANY HIGHLIGHTS Global Business Highlights Year 2017 began with a bang for the Global Business with a mega launch and subsequent entry into Argentina, one of the biggest markets of South America. HMCL’s first global product launch of Glamour 125 cc (Ignitor in the global markets) was also done in the same event along with three other models – Hunk, Hunk Sports, and Dash. This was a launch that practically brought the entire city to a standstill; some glimpses of the event are provided below!

The new financial year also saw a series of launches in the Asian markets, with the first one being that of Maestro Edge in Colombo, Sri Lanka in June 17. This was done primarily to complement our numero uno scooter, Pleasure, in the fast growing scooter market of Sri Lanka. The event was inaugurated by Mr Rajat Bhargava (Head – GB and S&PT) and Mr Behman Pestonjee (Tito), MD – Abans Auto. The Annual dealer convention in Sri Lanka was also conducted on the same day. Bangladesh also saw new launches from our arsenal namely iSmart 110 and Achiever 150cc in June 17 coinciding with Eid and hence gaining more traction from customers! HMCL also participated with great vigor in NADA Auto Show, Nepal which was held from 29 Aug – 3 Sept 17 launching two products – All new Maestro Edge and Pleasure with new color variants and BS4 compliant. The event not only saw a footfall of approximately 70,000 but also received widespread media coverage as well! To enhance sales in Bangladesh even further, HNBL (Hero Niloy Bangladesh Ltd) tied up with popular ecommerce website, ‘Pickaboo’, as an exclusive online sales partner for Hero! Pickaboo has over 8 lac likes on their Facebook page, an average of 4.2 stars out of 5 and has an average of 30,000 hits per day! In the agreement with Hero, they would provide 0% interest for 6 months tenure & maximum tenure of 24 months (with interest).This is a recent development that happened in November 17 and we have already sold 62 bikes from this website in just a month’s time!! Such an unexpected result in just one month has boosted the energy levels of Pickaboo and they are ready to sell even more! In June 17, we achieved an important milestone in terms of production of our first bikes from our Bangladesh plant facility based in Jessor. We began with a production of 6000 units and reaching a high of 9000 units as on date!! Panning across the continent to Latin America, apart from Argentina launch, one of the major highlights has been the achievement of

30,000 units of cumulative retail sales in CAC cluster by our distributor in Guatemala! This is huge for the region as we continue to build our brand in these countries. This too garnered a lot of attention from the media! Catch a glimpse of Mr Bhargava felicitating award to the distributor! Ever heard of Atletico de Madrid?? You will be glad to know that HMCL has also been appointed as the official two wheeler partner for the Spanish football club for three years! This has really helped enhance the brand to a great extent given the popularity of the FC in the region. While we celebrated the highs achieved in Asia and some countries in Latin America; political turmoil, and economic crises in some of the major African markets brought about a tad bit of disappointment in the region. However, the team worked tirelessly by coming up with innovative campaigns and initiatives to enhance the relations with the distributors and customers. ‘No Wahala, No Kobo’ translated in English as ‘No problem and No extra money’ is an industry first initiative in Nigeria which was launched in October 17. This offer ensures Zero spending on consumable parts for the first six months of Dawn 100 ownership and makes it a very affordable ride as compared to other competitors in the region. Each new rider has been provided with free spare parts for 6 months, thus putting more money into the rider’s pocket! We also had Ethiopian distributor and dealer teams visit HMCL in the month of August 17. The dealers were strategically selected based on geographical coverage and critical market presence. Their anticipation towards this visit was met with a lot of positivity and they went back with a strong confidence about brand Hero! The team also undertook innovative marketing campaigns in different regions – such as #lovemyhero, a customer advocacy program in Nepal; launch of a mega contest in Guatemala, Endurance – 24 hour Dawn 125 – that included bike trips to Costa Rica (Hunk), Mission Invincible (Dawn 150cc)- which was a family fair with a close circuit to complete challenges with the bike and Stretch your Gallon (iSmart) which was again a contest to test the low fuel consumption of the bike! Such campaigns have really helped gain attraction of new customers in the region. In view of keeping the momentum going and bringing the team closer, for the first time we organized a team building program at Vivanta by Taj, in Oct 17, and called it “DREAM TEAM”. The main crux of this program was Collaboration, Shared Ownership, Trust & Respect. The team participated enthusiastically throughout the day and took away a lot of key learnings from the program. We also saw active participation from Mr Rajat Bhargava himself, as he participated in all the team building activities thus bringing in a lot of bonhomie within the group. As the year draws to an end, we hope to continue this energy to the incoming year and achieve many more highs for the team and for the Organization.

COMPANY HIGHLIGHTS GLOBAL SOURCING HIGHLIGHTS

aterial cost constitutes 70.9% of our total cost and it’s very vital that we exercise adequate controls to ensure best price, quality and delivery. In order to do so, we have taken multiple initiatives, however in this article I will share two crucial ones:

Commodity Management: In our vehicle, we use various type of raw material i.e. steel, aluminum, copper, rubber, plastic, platinum, palladium, nickel etc. and these commodities are very volatile in all global markets. This volatility is a function of macro and micro economic drivers but pre-dominantly driven by marco economic forces, i.e. 1. China cracked down many environmentally non-compliant factories, creating a demand supply gap of 10% in various commodities. 2. Political disturbances in Oil countries causing crude prices increase 3. Regulation like BS6 / Euro5 inflating global demand of precious metal (Pd) 4. Accelerated penetration of EV soared prices of aluminum, copper & lithium` In order to understand this volatility better and to have accurate forecast, HMCL has setup various controls by creating pricing formula with the raw material suppliers and we also disseminate the prices of these raw material to our component suppliers at pre-defined frequency so that there is win-win situation for our complete supply chain. These controls have greatly helped to be able to adjust our prices well in time in line with the market forces so that there is minimum stress left in our supply chain system.

Global Sourcing: Second big initiative is the Global sourcing, which was created with the objective to leverage Techno-Economic levers globally both for raw material, components & technology. In this endeavor we have ventured out multiple countries both in Asia and Europe. This initiative helped HMCL in following way: • De-risk our self by creating capacities in different part of the world to meet the variation in our vehicle demand. • Leveraging manufacturing excellence from different part of Asia & Middle east (i.e. China, Dubai, Taiwan, Indonesia, etc) • Get updated and advance technologies from Europe and ASEAN • Creating partnership of global players with some of our ancillaries to leverage global technology and high volume manufacturing capabilities in India. These initiatives helped HMCL to challenge the status quo both internally and with our supply chain partners to facilitate HMCL to be a truly global player. Contributed By: Mr. Pankaj Aggarwal (Head – VD & LEAP)

The Hero Challenge – British Masters 2017

ee Westwood won the Hero Challenge – the European Tour’s one-hole shootout under floodlights – at Close House. More than 4,000 fans packed the grandstand around the par three, 18th hole for the third staging of the Hero Challenge, which made its debut at the British Masters at the Grove 12 months ago and returned at July’s Aberdeen Asset Management Scottish Open. Former World Number One, Lee Westwood, who has been attached to the Newcastle venue since 2011, did not disappoint the local fans, defeating Masters Champion and Ryder Cup team mate Sergio Garcia after a sudden death chip off in the final, having also seen off Ross Fisher and Martin Kaymer along the way. The eight-man field also included Matthew Fitzpatrick, Miguel Angel Jiménez, Bernd Wiesberger and Danny Willett, with Westwood following Alex Levy and Patrick Reed, the respective winners at the Grove and Scotland, in lifting the trophy. The winning tropy was presented to Westwood by Hero Motocorp’s Chairman, Managing Director & CEO, Mr. Pawan Munjal in a glittering ceremony!

Hero Challenge Results Match One: Sergio Garcia def Miguel Ángel Jiménez Match Two: Bernd Wiesberger def Danny Willett Match Three: Lee Westwood def Ross Fisher Match Four: Martin Kaymer def Matthew Fitzpatrick Semi Final One: Sergio Garcia def Bernd Wiesberger Semi Final Two: Lee Westwood def Martin Kaymer Final: Lee Westwood def Sergio Garcia

HMCL Chairman, MD & CEO, Mr. Pawan Munjal awarding the Winner’s Trophy to Lee Westwood

AIRTEL DELHI HALF MARATHON

he 10th Airtel Delhi half Marathon was held on 19th November 2017. The marathon initiated from Jawaharlal Nehru Stadium, New Delhi at 6 AM on Sunday as people turned up in droves to take part in this event. A nip in the air was hardly a deterent for the 35,000 strong crowd and at 292, Delhi’s AQI was in the “Poor” category for the second straight day. However, this did not deter the people from participating in the event and this 10th edition of the marathon saw a very active participation from the people. While many people were seen sporting pollution masks, the more health conscious ones were armed with calorie-count and heartbeat monitors too. Minister of Youth Affairs and Sports, Rajyavardhan Singh rathore flagged off the 21 KM run from the stadium which saw participants cover Rajpath, Parliament House, India Gate, Lodhi Road and Janpath. Employees of Hero Motocorp participated in excellent numbers in this event – there has been a phenomenal growth in participation from 200 people in 2015 to 300 in 2016 and more than 500 in 2017. We had more than 500 employees participating in different categories at the Airtel Delhi Half Marathon 2017. It was amazing to see such enthusiastic response from the employees as Hero MotoCorp stood out as an organization on race day. The scale of our participation further emphasizes our focus on the wellness agenda helping Hero create an environment wherein, every employee can participate, stay healthy and motivated, thus fuelling individual and organization performance. We have continued our association with CRY and support for the cause of child rights at ADHM 2017. With 500+ employees running for Hero MotoCorp, we have ensured that more than 5000 children are back to school.

KNOW YOUR LEADERSHIP – Mr. Malo Le Masson, Head - Global Product Planning Please tell us about your early life & career I grew up in Tahiti until 10 years old, then Tunisia until 17 years old, arrived then in France, and throughout my career, lived in Netherlands, Switzerland, Japan, Hong Kong and now New Delhi. So a Global citizen, home is where I live, not where I am from. Throughout my career, I have been involved in the 4 wheeler industry( cars), with Nissan Group, but I was always passionate about Motorcycle, which explains why I am here today in Hero. What excites you about your profession? My love for 2 Wheelers - When you love Motorcycle as a product, defining the product strategy, understanding the customer psyche behind what is said, the concept to tackle this … that ultimately result in a product you can ride… It cannot be better than that. Tell us about some of the projects which you hold close to your heart during your career? As most of my career was with Nissan, I’ll refer to cars. The most memorable project was designing the Nissan Juke, as the interior was driven by the concept I created (hint: the center console is shaped as a motorcycle fuel tank). Another project was The Nissan Leaf as back in 2007, working on the 1st mass produced EV car was a 360 degree challenge. Finally, the latest generation Micra launched in 2016. A massive direction change I had to lead that did happen with blood, sweat and tears but the result delivered on the promise to the Company. Which are key trends which will help to evolve Indian and global two wheeler market over the years? Scooter-isation: This is a growing trend in India which happened in many countries globally so this is more a market rebalance (rebalance because it is not going to overpass M/C). The real trend that is shaping India but will impact also globally is Premium-isation for India (middle weight category in Global). As India evolves from a pure commuter market to a more diverse usage with leisure & lifestyle biking, that will create economy of scale for an offer from India to the World. In Global, the downscaling from 600, 700, …1000cc to middle weight has started already as speed law enforcement, driving license regulation like in Europe with A2 category and general adversity to risk is growing. Those models will be more and more coming

from India…and to India. How do you find working and living in India, how is it really different from your previous global assignments? Different, as every country is different in culture, history and geography. What I like is what you discover. Whether it is the taste of a dish, the monuments you visit, cities, the people you meet… and what is unique to India is the limitless possibilities. No wonder why our country tag line is “Incredible India”. Tell us about your passion - riding? What all famous rides have you undertaken? What are your favourite 2 wheelers? Let’s start with the Nordschleife, a green hilly road/track in middle of the Eifel forest in Germany. I Crashed there (I’m not the best rider…) but love it. The Road Napoleon - Did it one time at night, going from Switzerland to South of France. The average speed was indecent…should never do that again. Biking is also riding for the journey. 4 days on a Harley Davidson on the USA West Coast is a fantastic memory of beautiful roads, encounters...and shady motels. In India, I had a lot of fun with friends going to Amby Valley starting from Mumbai … but I’m reserving my judgement for Leh Ladakh which is on my bucket list. Tell us something about your function - GPP? What is the core role of this function? The core function of Global product Planning is to define the next 5 years Product strategy, which segment to enter, which model to add or discontinue, the approach to the segment Then a deep dive in Consumer insight to create the concept of the product. What it should deliver on? The responsibility of the Competitiveness. Finally, work hand in hand with R&D, Sales&Marketing, Operation, Sourcing to ultimately deliver the winning product to the market that matches Customer needs (balance on specs, features, versus Price, volume expectations). What do you think are the core qualities of a Leader? Integrity as you should always be fair, people would only follow you if your ethics is right. Openness to inputs as no function can work independently in our Industry. Same apply to a Leader. …and Accountability as you should not shy away from responsibilities.What matters is the delivery at the end.

FIFA @ Hero 2017

IFA employee engagement initiative was organized with the aim of immersing whole Hero in the FIFA experience as Hero was national supporter of the event. 23 events based on FIFA theme were conducted across locations i.e. plants, Corporate Offices and R&D within a span of 25 days. It was launched by visit of Kheelio, official mascot of the FIFA U-17 World Cup, at each location and culminated with online quiz, winners of which were given a chance to witness the final of world Cup with their friends and families. Unique activities like Human Foosball, virtual gaming were able to excite and generate interest of all cadres and generations. Last but not the least online quiz alone saw participation of 1100+ employees.

ACHIEVERS – HERO’S REWARD & RECOGNITION PLATFORM

CHIEVERS is our very own reward and recognition platform which aims at recognizing, appreciating and thanking our employees for continuing to sustain our leadership position in the industry. Its about creating a high performance culture - living by the values, demonstrating superior performance and working in collaboration which enhances engagement at work. This program offers plenty of recognition opportunities to employees that are consistent, relevant & valuable to them and covers entire life cycle of employee. Unique features of the platform allows users to send customized short notes & greetings to share joy amongst them. Also, employees raising bar on performance can get themselves featured on Wall of Fame by winning Gold, Platinum & Diamond award and get visibility at company level by using Nomination functionality in this platform for periodic & spot awards. In nut shell, it’s an attempt to turn the Spot light on Achievers!

COMPANY HIGHLIGHTS Hero Campus Challenge Season 3

Hero Campus Challenge (HCC) Season 3 - A Campus oriented real time business problem based challenge was rolled out to 100 B Schools and Engineering colleges across the country this year. The challenge was based on Open Innovation platform, offered a chance for the students to exhibit their problem solving abilities, business acumen, analytical skills, technical knowledge and creative thinking being put to use with the world’s largest 2-wheeler manufacturer. And the attraction was that the winning solutions were to be most probably implemented in the coming 2-3 years. 22nd Nov 2017 marked the Grand Finale of this sought after challenge. HCC was conceived with an objective to strengthen Hero’s Employer brand amongst the crème de la crème talent community.

HCC partnered with Digital Media stalwart Dare2Compete in Season 3 and the association helped in strengthening Hero’s footprint in the campuses. 3080 teams (of 3 members each) registered for Season 3 which was 6 folds of that in season 2! The Entry submissions whopped up to 1380 and marked a 11 times increase from the last season. The digital partnership fructified and the social media outreach was impressive. The Facebook likes increased to a meticulous 7 folds, the Twitter handle witnessed an addition of 2000 followers! LinkedIn network strengthened! The teams competed in two stages of extensive and slay screening and the top 10 teams from DMS - IIT Delhi, IIT Guwahati, MICA Ahmedabad, NMIMS Mumbai, IIM Kashipur, KJSMISR Mumbai, XIM Bhubaneshwar, IMT Ghaziabad & IIM Vishakhapatnam made it to the Grand Finale The Grand Jury, comprising of Mr. Sanjay Jorapur, Mr Rakesh Vasisth, Mr Ashok Bhasin, Mr Vijay Sethi, Mr Sanjay Bhan, Mr. Ravi Sabharwal, Ms. Neerja Sharma, Mr Malo Le Masson, Mr.Sushil Chandra and Mr Ashutosh Mishra; witnessed meticulous presentations from all teams and had a tough time selecting the winners since most teams exhibited prudence and were spaced very closely! The day also gathered accolades from the cross functional team delegates who spent the day going through these presentations which were based on the theme of ‘Connected Two Wheelers’ . They acknowledged the enrichment received from this idea sourcing platform! After careful scrutiny and consideration, the Top 3 winning teams were decided by the Jury members. Team from Narsee Monjee Institute of Management Studies (NMIMS), Mumbai emerged victorious in HCC Season-3, winning a cash prize of Rs. 2 lakh along with Pre-Placement Interview (PPI) offers from Hero MotoCorp. The Runner Up team from MICA bagged in a cash prize of Rs 1 lac and Second runner Up team from XIMB gathered Rs 50,000. Looking at their fabulous performance, The Grand Jury decided that PPIs be offered to all winning teams! The grandeur event and its impact were covered by the print media and journo covered CHRO’s ideology and vision related to this challenge. The business newspapers and magazines which included articles on HCC Season 3 included Business Standard, Daily Post and Media Infoline etc. Hero Campus Challenge property is another milestone in Hero MotoCorp’s Journey to become an Employer of Choice! Season 4 promises to be bigger and better!!

Functional Townhall & Hero Achiever Award SS&SC

trategic Sourcing & Supply Chain Townhall was organized on 30th November in which Mr. Neeraj Mathur (Vice President – Strategic Sourcing & Supply Chain Management) addressed the entire SS&SC teams across all locations. Gurgaon team members attended the session in person while rest of the locations connected through VC. Hero Achiever Award was also conferred upon the Team Members in various categories. List of Hero Achiever Award winners is given below along with snapshots of the event! Sustainable Cost Reduction Initiative Idea with cost savings of 0.79 cr/annum: Ashish Mundra Sustainable Cost Reduction Initiative Idea with cost savings of 0.74 cr/annum: Varun Gupta Standardization for 3PL commercial activity: Manuj Malhotra/ Vikas Kalra/Ashish Mundra/ Ajay Sood Implemented project under Just-In-Time (JIT) commandant manufacturing theme” Productivity improvement in Engine DOL through concept of San-tei Implementation: NP Sharma/ Sandeep Kumar/ Rahul Sharma/ Deepak Sengupta Achieved target to provide 35K Bike by Challenging the “Status Quo” and working on all the aspect cost like material cost, fixed cost, organization profit, dealer profit and accessories: Pradeep Yadav & Vinay Panwar Challenging the “Status Quo” and generating options to improve OBL truck carrying capacity: Pradeep Yadav & Parshant Goyal Meeting urgent market demand and supply gap in HF Deluxe model: Rajesh Khanna, Anuj Sharma, Sanjeeta Biswas, Naveen Attri, Devi Lal, SQA-Tarun Grover, Satyendra Gupta Pivotal Role in streamline execution for GST implementation across HMCL’s SS&SC Value Chain: Gargi, Chayan, Varun Ghoreta, Shailey Kaushik Project on consolidation of 26 part family process map by comparing all the processes of Global supplier vs Indian supplier: Nishtha Saini Develop Tool using a combination of google sheet and google studio to reduce NVA in the system and provide clear visibility for progress of all activities: Shiva Rama Krishna, Yash Bansal, Puneet Mehta Omax Desrisking: Abhinav Chadha, Rakesh Yadav, Ankit Gupta Fasteners De-risking project: Munish Goyal, Shashank Jain Achieved cost saving of approx. 10 Cr by bringing Innovation @ work: Sanjiv Kumar –RM Continuous improvement on KSS/KSP: Anubhav Aggarwal

FINANCE

inance Townhall was organized on 13th November in which Mr. Niranjan Gupta (Chief Financial Officer, HMCL) addressed the entire Finance teams across all locations. Hero Achiever Award was also conferred upon the Team Members in various categories. List of Hero Achiever Award winners is given below along with snapshots of the event!

Exemplary Performance in Organizational Migration to GST: Kamal Rastogi, Rajiv Vaid, Mukesh Mishra, Sumesh Agarwal, Jignesh Thakkar, Rakesh Maharaj, Ashok Chaudhary, Rakesh Singh, Rahul Muraka, Simran Arora, Ankur Singhal, Suprabhat Jana Translating the financial numbers of investments on fair value for the previous three years: Vineet Luthra Operational Excellence demonstrated in Transfer Pricing Assessments: Praveen Gupta

COMPANY HIGHLIGHTS HR

R Townhall was organized on 11th October in which Mr. Sanjay Jorapur (Chief Human Resources Officer, HMCL) addressed the entire HR teams across all locations. Corporate office team joined from VK Office while all the other HR teams based in Plants, CIT and Zones joined through VC. Hero Achiever Award was also conferred upon the Team Members in various categories. List of Hero Achiever Award winners is given below along with snapshots of the event! Dharuhera Gurukul team were recognized for their exemplary performance in revolutionizing the definition of a training institute. The ASDC initiative by Gurukul team has been recognized at the National Level by Skill India Mission (Ministry of Skill Development and Entrepreneurship India: PH Singh, Ravi Sinha, Dharm Rakshit, MM Singh, Sudhanshu Padhy, Abdullah Malik Neemrana HR Team were recognized for Project Tejaswini - Unique effort of being the first and largest women intake on shopfloor and effective implementation of women employee lifecycle management: Yashwant Bhaid, Shilpi Suman, Joginder Chahar, Sushila, Jyoti Gahlot, Prachi Gupta Excellence in TA process - designing & implementing aggressive recruitment strategy for SS&SC function: Sujita Khemka, Jitin Sahni, Harpreet Kaur, Shivangi Shukla, Amrita Pandey Living Hero’s Core Values – displaying commitment beyond the call of duty: Prachi Gupta (Neemrana Plant)

PARTS BUSINESS

Parts Business Townhall was organized on 6th December in which Mr. Sanjay Bhan (Business Head – Parts Business) addressed the entire Parts Business teams across all locations. The function was held in GPC, Neemrana. Hero Achiever Award was also conferred upon the Team Members in various categories. List of Hero Achiever Award winners is given below along with snapshots of the event! Reduced setup and adj. loss on line from 27 mins to 14 mins using 7 steps methodology of setup change: Garima Mewara, Sohil Jain, Gaurav Saini, Prince Mehta, Saurabh Sharma Operation Srivastava

Blitzkrieg:

Vijay

Kumar,

Prateek

Business Turnaround at PD level: Shreya Dixit Pallet Delivery capacity at DLP station: Harpreet Kutaal, Kuldeep Kathpal, Parshant Tuteja, Aditya GST Compliance Rollout: Anil Thakur, Binoy Tudu, Mukesh Mishra, Soumen Chatterjee, Ashish Tandon

SS&SC Hypen Session with Function Head

o promote a culture of constructive and open feedback, Strategic Sourcing & Supply Chain function organized a special session by taking lead and did the first ever Hyphen- Your Queries, Function Head Answers Session with the entire SS&SC Function. The session was led by Mr. Neeraj Mathur. Prior to the function, the employees were communicated to ask questions on Hyphen anonymously. Post which all questions were compiled and then Function Head addressed them in a 2 hour open forum. This first of its kind Session is a step towards making a transparent and open communication organisation.

CAPABILITY BUILDING INITIATIVES Hero iLEAD â&#x20AC;&#x201C; Batch 2

ero Motocorp has formed an ongoing partnership with Wharton Business School, Philadelphia for designing and implementing Hero iLead: Senior Leadership Development Program for developing top 50 leaders of the Organization. Batch â&#x20AC;&#x201C; 1 of this program was completed earlier this year. Batch 2 of the program has now started in Dec 2017. The program spans over 4 months with 2 stints at Wharton Business School, Philadelphia. It is offered to leaders of the organization who will take future leadership role inside the organization and would drive the future growth of the organization.

The participants have started the first stint during 4th Dec 2017 to 16th Dec 2017. Participants are undergoing Business education modules to build critical capabilities on Financial Strategy, Global Branding, Creating High Performing teams and emotional intelligence. These modules are designed and deployed by world renowned faculty members of Wharton Business School with a unique blended learning methodology that involves case studies, experiential learning and action learning projects.

Hero Future Leaders Program: Fire Side Chat with Mr. Neeraj Mathur

ire Side Chats is the platform that provides a unique opportunity to first time managers for witnessing personal leadership journey of the EMT Member. It is one of the unique opportunities for obtaining leadership lessons beyond classroom for the participants of Future Leaders Program (FLP). In our 4th edition of the Fire-Side chat, we had Mr. Neeraj Mathur as our guest-speaker who interacted with participants at IMT, Ghaziabad. Mr. Mathur had a very engaging and self-revealing discussion with, participants wherein he described his career journey starting from his Delhi College of Engineering (DCE) days and balancing work and life throughout his career. He left participants with interesting insights on various dimensions of Strategic Sourcing and Supply Chain function and its role within Hero MotoCorp and importance of the Ethical Conduct in his role.

CAPABILITY BUILDING INITIATIVES Rights & Responsibilities of a Manager

ero Motocorp believes in outperforming consistently and is an organization with conscience, where every employee is a leader. The “Hero Leader” values Humility, Integrity, Respect, Speed and exhibits Excellence through Teamwork. Hero leader is also one “who acts as a catapult in shifting orbits.” To realize this promise of the organization and become a Hero Leader, every Manager must be aware of his “Rights & Responsibilities”, which will enable them to provide a positive experience to his / her team and take a step forward towards creating a Great Place to Work. In order to understand the current “as is” state, we had rolled out a survey regarding “Rights & Responsibilities” of a Manager. The overall organization’s score was 4.36 on a scale of 6 (as rated by direct reports of managers) and this led to the development of a workshop which will help in creating a shared , SOHGJH WR EH DQ H[DPSOH WR RWKHUV E\ understanding about the “Rights and Responsibilities” of a Manager. Rights are “things which a person is entitled to or deserve” and Responsibilities are “Things you are expected to do”! This will help the Managers in deploying their Rights & Responsibilities in an effective manner so as to create a positive employee experience! This workshop is based on a unique experiential methodology which focusses on embellishing “Rights and Responsibilities” of a Manager at HMCL. The feedback will be taken again from the direct reports, post coverage of all the Managers in this workshop, to gauge the effectiveness. Approx. 453 Managers have already been covered out of target of 861. At the end of the workshop, every participant takes a commitment to enhance employee experience by practicing their “Rights & Responsibilities”. It is a researched and proven fact that commitment showcases in public are more likely to be accomplished by the incumbent. Keeping this in view, every participant gets a commitment card, on which they write their promises and this card acts as a ready reckoner of the commitment to be accomplished so as to enable positive and engaging employee experience.

E-Learning @ Hero

ero Motocorp’s Learning Management System (LMS) was launched in Jan-2017, offering a wide variety of e-learning courses, to provide everyone with best in class opportunities for learning and the freedom to take charge of your own professional development. The launch of LMS in mysuccess marked a milestone in our evolutionary culture. LMS was launched with intent to act as a tool to address all your Learning needs, be it instructor led training or self led e-learning courses which empower you to complete courses at your convenience and pace. After implementation of LMS, Talent development team continuously monitored the progress of the tool to gauge user comfort levels and engagement with respect to this particular mode of learning. The response of users during this 1st year of implementation has been quite encouraging with more than 60% unique users in the system with each user completing an average of 9 courses through our LMS. In order to keep the course library fresh and in tune with the changing business needs, the entire course library has been revamped and all the existing courses have been swapped for creating a fresh catalog of offerings for you – this consists of 10 mins to 40 mins compact and sleek offerings such as: • Business Impact Series – Designed to provide the learner with a brief but rich, authentic learning experience via a rich media (video) format and enables users to experience real world situations in safe, true to life environments (Duration – 10 to 15 Mins) • Challenge Series – Interactive, first person role playing exercise targeted at a specific business case. In 15-20 minutes, learners will navigate through the simulation, learning key facts regarding the challenge facing the organization and then choosing the best solution to the problem • Courses – Assessment based short interactive courses up to a duration of 30 Mins to provide users with an in-depth learning about various concepts Please write to hmcl.talentdevelopment@heromotocorp.com in case of any issues or feedback regarding the revamped course library. You are all encouraged to use this innovative tool for ensuring that you are equipped and inspired to succeed, now and in the future.

Excellerator Club Update

The best way to inspire people to superior performance is to convince them by everything you do and by your everyday attitude that you are wholeheartedly supporting them. - Harold S. Geneen (1910 - 1997, American Businessman, Former President ITT Corporation) •

Below is the timeline of the Excellerator Club journey in 2017-18 • Exclusive invite shared with employees (Assistant Managers & above): June, 2017 • Session with Prof. Tarun Khanna – (Jorge Paulo Lemann Professor, Harvard Business School) (Senior Managers & above): August, 2017 • Annual Business Plan based cross functional projects with mentors from EMT team – Mr. Sanjay Bhan, Mr. Vijay Sethi , Mr. Vikram Kasbekar (Senior Managers & above): August, 2017 • 3 days Management Development Program on “Crucial Conversations and Crucial Accountability (Assistant Managers & above): August to November, 2017 Post our last update on Hero Universe Vol 3 (October edition), Excellerator Club members participated in below sessions: • Access to series of Leadership Videos (October onwards) • Session with Prof. Tarun Khanna (Jorge Paulo Lemann Professor, Harvard Business School) (Assistant Managers & above): November, 2017 o First review of ABP Based CFT projects o Discussion on Tencent Case Study • Visit to Heritage Transport Museum (Assistant Managers & above): November, 2017 • Business Simulation for ABP project members to bring in holistic approach (Senior Managers & above): Dec, 2017 • Motivation session with Mr Vijay Batra – Think Inc. (Sr. Office / Sr. Engineer & below): December, 2017 • Visit to Heritage Transport Museum (Sr. Office / Sr. Engineer & below): December, 2017 In addition we would also organize below for the Excellerator Club Members during the year: • Invite to attend Diversity and Inclusion round table discussion • Visit to Auto Expo

CAPABILITY BUILDING INITIATIVES Hero4Heroes – Manager Capability Building workshops

ne of the initiatives in ‘Making Hero a Great Place to Work’ umbrella was the launch of a series of workshops for managers on how to enhance their daily interaction with their team members by practicing the concept of ‘Giftwork’. We called the program, Hero4Heroes. In collaboration with the Great Places to Work Institute, approximately 200 managers went through the program launched in August 17 in 8 batches. What makes the program different is the elaborate post workshop phase which is spread over 4 months wherein participating managers had to undergo 3 Levels of ‘Giftwork’ journey. In a nutshell, UGIFT as a concept is about how to build trust within one’s teams by making each interaction: U – Unique G – Generous I – Individualized F – Fits the context T – Together The workshop was conducted in two Waves – Wave 1 and Wave 2. Each manager, went through a two day workshop which was conducted by an experienced faculty of Great Places to Work Institute. Each batch was carefully constructed along certain guidelines so that participants can interact freely and derive maximum learning out of it. You can catch a few glimpses below-: As this was an intervention program of building manager capability, it consisted of 3 Levels-: Level 1 – the managers had to create at least one action plan around two mandatory focus areas i.e Listening and Developing and one more out of any of the three focus areas of Inspiring / Thanking and Caring. The focus areas were arrived at as a result of several inputs from the survey, FGDs, Appreciative Inquiries (AI) with Leadership team, Culture Audit etc. Level 2 – this was a longer duration of almost three months wherein the managers had to implement their action plans within their teams and record their impact stories. One got to see a lot of interesting and unique initiatives like ‘Chai pe Charcha’, ‘Listening Box’, ‘Humraj’, ‘Barhe Chalo’ and many more – to generate a buzz within their teams and even beyond. Level 3 – the final leg comprises of the assessment stage which in turn comprises of two aspects – Survey among the team members and reporting officers of the participating managers & Jury evaluation. While we achieved a commendable response rate of 70% during the survey , the Jury Evaluation for Wave 1 batches was completed on 12th and 13th December 17. Final score

for each manager was a combination of survey and jury assessment score. The evaluation panel comprised of Mr Ravi Pisipaty, Mr Mahesh Kaikini, Mr Naveen Chauhan, Mr Rahul Bhatnagar, Mr Abhinav Gera, Mr Rohit Mansukhani and Ms Ranjita Singh from HMCL and the two faculties from Great Places to Work , Mr Rajiv Talwar and Mr Anantadeb Bandhopadhyay. The Jury Evaluation was a rigorous assessment by the panel as they evaluated on the initiatives undertaken by the managers and their plans of sustainance. The day ended with a Recognition Ceremony as all the managers who cleared the assessment were felicitated with Level 3 certification of being a ‘Giftwork Manager’. We also recognized Top Two Managers from each batch! Some glimpses are provided below-: Top Giftwork Managers of Wave 1 are as below-: 1. Jai Prakash Sharma – Operations, Dharuhera plant 2. Amarpreet Singh – Operations, Gurgaon plant 3. Jatinder Singh Virk – Operations, Dharuhera plant 4. Anuj Goel – Operations, Gurgaon plant 5. Amrit Pal Singh – Operations, Neemrana plant 6. Neeraj Raja Gulati – Parts Business, Gurgaon 7. Yudhisther Bhatia – Operations, Dharuhera plant 8. Puneet Aggarwal – Operations, Neemrana plant Congratulations once again! While the curtain closed on Wave 1 batches with great success, we hope to replicate the same success story for Wave 2 batches in the beginning of 2018! Watch out for more in this space!

MOTOPASSIONAITE DIARIES @ HERO Shabista Ansari (Operations, Neemrana Plant)

started riding when I was 11, My father presented me with a bicycle, and that’s how the journey started. Riding was something which has always given a sense of joy to me. Sitting in the bus going from Neemrana to Delhi, my heart swept whenever I see any bikers riding , creating a sense of vigour and the need for speed. Being a girl, both fearful and excited, I decided to have an experience of my own... & the day came when I borrowed a friend’s Karizma and started riding early morning from Neemrana to Delhi, singing along side, I passed and watched everything as if I was watching the trajectory for the first time, the birds, the mountains, the building, the greenery, it was altogether the journey worth to remember on Hero Karizma!!

Atul Malik (R&D, CIT Jaipur)

“

There is something inherently beautiful about riding motorcycle, with one hand ready on the clutch and other eagerly on throttle you are holding life by the reins.“The sculptor of my dreams what I would call it, “beast” when people ask for the name, it showcases possibilities of having wings and flying into the world of infinite possibilities. Riding a bike gives me an adrenaline rush and the feeling of the hand trembling out of the excitement like the rustle of the ice. On a cloudy and winter December morning, the long wished trip to Nepal started on my beast from Jaipur. We crossed people, vehicles, rain, sun, snow and aspirations together. The roads gave us many challenges we overcame these challenges like a child playing with his/ her toys. We went through the mountains, parading through its terrain, rolling through the dirt and gravel and happily dusting ourselves off. We crossed the waterfall above us and gazed the snow together; while sunset, the beast calmly resting besides me, getting ready for the next adventure, an adventure bigger than life. The thought of perverseness would have damned me some day but these seeming allurements made me digest my filthy thoughts. – love you my beast. “The Destinations becomes less important than the Journey itself.”

Tanmay Bharti (HR, Haridwar Plant)

iding for me is a life experience every time and every other day. It developed in me when I used to travel with my family to distant places as tourist and we normally used trains and buses as our mode of commutation. All the places I ever visited, has created some very beautiful picturesque memories which resulted in developing this passion of becoming a rider, traveler and photography enthusiast. So my proper riding started all the way from May-2012 when I purchased a thump “Royal Enfield – Bullet 350cc” and until now I have covered around 40,000 km. I have done trips from Udaipur to Mount Abu (150 Km one side), Jaipur (400 Km one side), Kumbhalgarh, Nathdwara ( 120 Km one side), a circular trip from Haridwar, Dehradun, Mussorie, Dhanolti, Kanatal, Chamba, Rishikesh(300 km), Nainital to Sattal, Pangot (60 Km) and many other small trips. Each ride has taught and shown me something new. It has developed my senses of adaptability and reactions with different situations. And thus it makes me feel proud for belonging to the rider fraternity. Riding is all about your life as in life also you keep on moving whatever be the situations/circumstances. My cheers to all, as we all have a rider within us, it’s only when you realize it. So just explore yourself and start a journey to any place, and I am sure you will enjoy to be a rider.

CSR INITIATIVES Overall number of beneficiaries of various initiatives as part of Hero We Care: • Road Safety under banner of Ride Safe India: More than 2.8 Lakh participants • Education and Girl Empowerment under banner of Hamari Pari & E2 (Educate to Empower): More than 1.6 Lakh beneficiaries • Caring about environment and cleanliness under banner of Happy Earth: More than 6.17 Lakh tree plantations and more than 551 toilets • Various Community Initiatives across locations : More than 1.5 Lakh beneficiaries across the country • In addition, outreach thru social and mass media has More than 6 Crore views till date Status of our CSR initiatives were • Hero T.O.I Green Drive 3.0 completed by planting 2.0 Lac tree’s across three location Indore,Delhi & Chandigarh which saw participation of more than 48,000 people

• Hero MotoCorp partners with Chattisgarh police department by presenting 70 Hero Duet scooters to bilaspur police under Project ‘Bilasa Shakti’

• Samarth Center inaugurated under “Hamari Pari” initiative at Chakkarpur, Gurugram for 100 under privileged Girls to ensure, they remain in schools and do not drop out • 5 Integrated Child Development Services – Center are ready in Jaipur which provide pre –school education, primary healthcare to children & mother under 6 years of age • Kanchanmala Pande para athlete supported under Hero MotoCorp as a part of CSR initiative won a gold medal in 200 meter individual event at World para swimming championship at Mexico

• Indo French Culture society is training 20 girls on soft skill in English & computer education under “E-2 Educate to empower & Hamari Pari” initiative that is working towards upliftment of underprivileged girl child • POCSO (Protection of children from sexual offence )

act awareness session is being undertaken for 2200 SPC students in Gurugram awareness about various safe guard measures to prevent sexual abuse of child • Graduation Ceremony organized at Skill development center at Dharuhera in which 53 women were awarded certificate in various field like beautician, tailoring & computer literacy • Physical aid distribution camp was organized at Hero MotoCorp Ltd, Dharuhera in which 47 physically challenged people received aids

• 18 student received scholarship studying in BML Munjal university • 450 School desk is benefitting 900 students in Haridwar,Neemrana & Dharuhera providing better environment for learning • 750 school bags distributed to students of Asha center

• Regular monitoring and care resulted in survival rate of more than 90% of all planted tree’s till date • Sarvodaya Initiative with Uttarakhand Police is helping in preventing the community from getting into Cyber Crime, Drug addiction by support from Hero MotoCorp • 12000+ girls being supported by science education through Mobile Science Lab in Delhi, Neemrana, Dharuhera & Jaipur • 79 girls & 10 parentless girls in one home are being supported to SOS village Jaipur for quality education & empowerment • 745 girls supported under Step & Samarth program in Dharuhera, Neemrana & Gurugram • 31 Asha Center now operational in Dharuhera with RKMF benefitting 750 students

• Under E-2 Educate to Empower 6 renovated school handed over in Neemrana, Jaipur & Gurugram • Career Guidance support to 15000 students in government schools of Dharuhera & Jaipur and 44 Army schools children of 5 states

• 14,568 villagers in Jaipur & Haridwar are feeling safer in night due to street light installation • Bringing a smile on the faces of underprivileged children this Diwali hundreds of beautifully wrapped gifts, Chocolates, Juices, and Biscuits for kids were collected at each location. Volunteers across locations then distributed it to kids at various schools and centers.

• Conducting general health camps, Eye camps for cataract surgery, mental health follow-up camps, cancer awareness camps, Workshop on different skill development etc benefitting more than 34000 needy people of marginalized community around our operations

• Mobile Medical Van in Delhi & Halol has covered more than 35000+ patients till date and serves their medical needs with OPD consultancy, Medicines and few Diagnosis tests free of cost

NEWS FROM OUR PLANTS DHARUHERA PLANT Plant HR Head Message (Mr. P H Singh) Namaskar,

The time that went by since the last issue of Hero Universe was full of exciting happenings here at Dharuhera. The Long Term Settlement with the Union was concluded on 9th November 2017. This was done amicably in line with previous agreements. It was well received from all quarters and augurs well for the harmonious industrial relations in the coming times ahead. Incidentally on the same day HM1D representing Hero MotoCorp Ltd had bagged the Gold Award under Corporate Health and Wellness Initiative organized by “Arogya World”, Bangalore, in collaboration with Public Health Foundation of India Ltd. A workplace health assessment survey was conducted initially by a team of assessors from Arogya World. Corporate Health & wellness initiatives & ongoing best practices were evaluated on the basis of certain laid down criteria & guidelines. On the basis of presentation of prevailing health practices in HMCL (all locations summative) & the survey assessment of HM1D, HMCL has been declared to achieve Gold level of Arogya World Healthy Workplace Awards Program 2017. A felicitation ceremony was held on 9th Nov at Bangalore which was attended by awarded Corporates across India.

A Sports Meet was organized by Welfare Board Haryana along with Labour Department Haryana. In the zonal round our HM1D team won First place in Volleyball, Second place in Kabaddi, Football and Discuss-throw. In

the State Level, HM1D won Second place in Volleyball. In the same State level match we also won Second place jointly with HM2G in Football. In Season II of Hero Football League, team HM1D lifted the Cup in the Finals.

Deepawali Celebrations was done in a new way with each Section arranging their own decorations. Employees enthusiastically stretched out buntings and drew rangoli. Their pride and joy was a sight to behold. Winners were recognized in the inhouse assembly.

To ensure accident free highway in front of our factory, our Security Dept took initiatives and collaborated with NHAI to install traffic blinkers and concrete slope at the intersection of National Highway and road leading to our factory. This has improved the congestion free situation very well at this site. Our Gurukul has stated another initiative to get our onroll Casual category employees trained technically and certified through ASDC.

GURGAON PLANT

Hero Football League – Season 2 n Season 2 of Hero Football League, we had 6 inter location teams from HM1D, HM2G, HM3H, HM4N, HO+HMCI+NZ & CIT and 10 intra location teams (HM2G) divided in two separate leagues.

The Opening Ceremony started with our traditional way of lamp lighting, followed by encouraging address by Mr. V S Kasbekar EDO (P) and Mr. Sanjay Jorapur (CHRO). Senior management from all locations-Mr. Ravi Pisipati HM1D, Mr. Mahesh Kaikini-HM2G, Mr. HP Gupta-HM2G, Mr. Dharm Rakshit-HM1D, Ms. Sujita Khemka-HRBP SS& SC & Ms. Ranjita Singh-CIT Jaipur graced the occasion at inaugural ceremony and their participation in the seniors exhibition match. The Opening & Closing Ceremony saw Power packed Dance Performances by Kids of Employees which set the mood for the Event. Engagement activities for kids were organized. The Union members and managers played the Camaraderie match in true spirits. The event left everyone with moments of togetherness & unforgettable memories. . It was overwhelming to see families being part of the event. The Grand Finale was graced by the presence of Mrs. & Mr. Ravi Pisipaty (HM1D), Mrs. & Mr. Vijay Sharma (HM2G), Mr. Ratan Agrawal (HM2G), Mr. Smarajit Banerjee (HM2G), Mr. Mahesh Kaikini (HM2G) who had come to extend their support to the players and encourage the players for the true sportsmanship.

Professional Network Group of India, Gurgaon Chapter

o foster the community spirit through conversation, discussion and group working, HM2G Hosted the Professional Meet of 2017 themed around “Learnings from HR Initiatives towards Skill India Mission”. It was a Joint Session by Hero Moto Corp & Haryana Vishwakarma Skills University.

Plant Decorations and Festive Events

o Celebrate Festivals like Diwali and Navratra, Plant was decorated to spread the festivity in Plant and generate the mood of Celebrations. Certain Activities were planned through CFTs like Rangoli Competition, Poster Competition, Quiz Competition. Diwali Bazaar was put which was spread across 3 days and had stalls like Candles, Diya, Lights and Decorative Items.

HARIDWAR & VADODARA PLANT Plant HR Head Message (Mr. Lav Sharma)

ith the highly significant milestone of achieving 20 million cumulative vehicle productions at HM3H on the 23rd of October 2017, the Financial Year is moving to its last Quarter.

Haridwar Plant stood 1st Runner Up in Excellence in Physical Security Category at the recently concluded IFSEC Award 2017. We were also awarded as “Winner” in the “National Safety Award” under Scheme I & II in category of “Manufacturer of Motor Vehicles, Trailers And Semi-Trailers” for the performance year 2015. The award ceremony was held in Vigyan Bhawan, New Delhi on 17th Sep’17 & award was presented by Mr Santosh Kumar Gangwar - Hon’ble Minister of State (Independent Charge), Labour and Employment, Govt. of India.

November at Dehradun. Sanskriti CFT played a major role in making all these functions memorable. At Vadodara Plant, Diwali was celebrated on 1st October in a grand manner. Food was prepared keeping Diwali as theme.

As part of our CSR Initiative, we celebrated Global hand washing Day on 14th October at GIC, Pathri which was attended by 390 students and 18 teachers. As part of our Bring a Smile Initiative, we distributed 1542 Gifts among 413 unprivileged children on 16th October. On 22nd November, 228 students participated in the exam for EDU RAKSHA Program from APS-Ranikhet. Events like Penalty Shootout, Foosball and Football Tricks were conducted at HM3H and HM5V in the month of October to promote the FIFA U-17 World Cup in India 2017. Josh CFT Organized the Hero

Volleyball League 2017 (Sep - Nov) wherein 32 Teams participated. Hero Cricket League is currently being organized with 16 teams competing for the top position.

As part of our Healthy Heroes Program, Tetanus Immunization Program was organized for our employees during Oct-Nov 2017 wherein 2156 people were immunized. This was followed by Typhoid and Hep-B vaccination camps in December where 626 people were vaccinated. Diwali Celebration was organized on 2nd October followed by the Mehndi Evening Celebration on account of Karwa Chauth on 6th of October. Team celebration for 20 Million Vehicle Production was organized on 19th

At the end, I would like to congratulate and thank all of you for your contributions in the achievement of 20 million production at Haridwar as well as wish you all the best for many more such milestones. A Team Celebration was also organized to celebrate this significant accomplishment!

NEEMRANA PLANT & GPC Plant HR Head Message (Mr. Yashwant Bhaid)

At Neemrana, Hero witnessed excitement and cheer of festive season in respective businesses. The collaboration and teamwork were aptly visible. The cross-functional teams sustained the momentum of engagement. Diwali Mela was a grand success with 100% participation of our team members without affecting business and operations. Project Tejaswini completed first year successfully and the “team” got felicitated with Hero Achievers Award in HR Town Hall. Critical Care Ambulance introduced in our Plant & shall be a unique facility in the region. 1st Runner Up Award in CII National HR Circle Competition 2017, under Management of Change & Excellence in HRM category was a cherry on the cake.

Manufacturing Quiz (HM4N and HP3N):

“

Manublaster” the Manufacturing Quiz was organized on 10-Oct-17 by Gyan Pravah CFT. The preliminary round happened on digital platform in a mobile app based environment where more than 40 participants took part. The final round happened on stage with 4 teams competing against each other. The quiz navigated in the realm of technologies, operations and manufacturing and tested the mettle of participants. Since HM4N is challenging Green Co Award in this financial year, Gyan Pravah CFT organized Green Co Quiz on 28-Nov-17, in order to spread awareness and to educate all members on the mechanisms and initiatives and to gather collective momentum.

TEI Convention (HM4N)

otal Employee Involvement Convention TEI Convention of H1 2017-18 got concluded on 30th Nov, with presentation of case studies. Major highlightes were – • Total 28 case studies been presented (14 CFTs & 14SITs ) by 74 staff members. 40 JH circle participated & evaluated for Step 2 progress. • Total Participation of staff in H1 was 45 % in these 3 categories. Case studies were appreciated by external jury members especially for step wise methodology and standardisation.

Chess championship

poorthi CFT organized Chess championship in Sep ’17, in which 36 members participated. The battle of wits went on for a week and was conducted at Company Guesthouse in Neemrana. After a gruelling series of four matches, the final winner and runner-up emerged and were felicitated.

Kavi Sammelan (HM4N and HP3N):

oetry is the art of uniting pleasure with truth. Tarang CFT, hoping to ignite poetic fervour even in the otherwise prosaic people, organized an event of “Kavi Sammelan” on 17-Nov-2017. Participants were given the liberty to recite to an eager audience, a selfauthored poem or to present any other composition.

First Aid kit awareness drive (HM4N and HP3N)

n order to increase the awareness about first aid kit, Swasthya CFT has organised an activity to check randomly 2 wheelers/4 wheelers at main gate of both HM4N & HP3N plant. Some salient features of these checks will be availability of the first aid kit in vehicle, awareness about the first aid kit, Validity & expiry date of first aid kit etc.

Diwali Mela & Rangoli Competition

n the run-up to Diwali, Diwali Mela was organized on 13-Oct-17. The full-day event was organized by HR, in which all 4 CFTs contributed in putting up stalls related to their themes, namely knowledge, sports, culture and health, for the enjoyment of all. All employees, including team members participated in this grand event. Chipping in for the underprivileged, there was a stall put up by Raman Munjal Vidya Mandir, which sold Diyas made by rural women. Tarang CFT organized Rangoli competition, which saw tremendous participation from more than 180 employees from Plant and GPC.

Green Vendor Development (HM4N and HP3N)

n the occasion of Environment Day, Green Vendor Development Programme (GVDP) Meet was organized, and was attended by respresentatives of 70 major suppliers. It was a day-long programme that aimed to instill environmental consciouness at all stages of supply chain, while de-risking it and conserving the environment through a collaborative approach.

CIT Hero CIT Hunks @ Clash of Corporates 2017

Motopassion @ CIT

he CIT Hunks performed admirably in the 32 team Clash of the Corporates 2017 tournament and finished among the top 4 teams across Jaipur. The Hero CIT Hunks won their quarter final clash against the Prem Motors Team in a last ball thriller but were beater by Avas Finance team in the semi-finals.

he Scooter Saga event was organized with much fanfare at the CIT Campus on 30th October, 2017. The event commemorated the spirit of riding scooters with employees coming to CIT riding in their scooters through some of the historical monuments of Jaipur. The Scooter Saga inauguration ceremony was led by the CTO Dr. Markus Braunsperger at the CIT Auditorium.

The event allowed our employees to explore a large variety of scooters across categories. The cut-section of scooters received widespread admiration and attention. The events under the MotoPassion umbrella would go a long way to enhance the connect between our employees and the world of two wheelers.

Hero CIT Panthers @ Hero Football League 2017

he CIT Panthers team representing CIT at the Hero Football League 2017 at the Ansal University grounds in Gurgaon performed admirably finishing among the top 4 in the inter-location league. As testimony to the superb performance of the team CIT players won quite a few accolades. Mr. Ashutosh Prasad was declared the “Goal Keeper of the Match” in qualifying and Mr. Mohit Arya and Mr. Manu Mohan were awarded the “Player of the Match” trophy in the qualifying matches.

Diwali Festivities

O CIT Participation @ Airtel Delhi Half Marathon 2017

he Airtel Delhi Half Marathon (ADHM) 2017 was organized with massive participation and enthusiasm on Nov 19th 2017. More than 60 employees from CIT participated in the event across

n Friday, 13th October, we commemorated Diwali, the Festival of Lights with an ethnic wear day and a mini-crafts fair at the CIT Boulevard. The fair included stalls from several prominent NGOs in Jaipur including Contree and Rebard. Apart from the traditional diyas and other gift items there were on sale, our employees got to interact with members of underprivileged communities and understand their stories. The boulevard was resplendent with color as employees were seen adorning sarees, kurtis, lungis and other traditional attire.

SMCC Team Supreme

ne of Hero Motocorp’s Core Values is “Excellence through teamwork”, and continuously attempts to achieve it. To provide an opportunity to understand the true strength of a team and to learn from each other, an Experiential Learning Program “Team Supreme” was designed and launched for SMCC employees. Experiential learning programs best utilize the principles of Adult learning, which emphasizes that “learning happens best by doing”, “by using peer learningteams learn better than individuals “and” building a win-win and informal, fun atmosphere during learning”. The employees felt that the course objective met their expectation in terms of content and methodology. A positive feedback was received in overall effectiveness of the program.

Thoughts and Conversations - Sales Team

houghts and Conversation session was conducted for National Sales Team on 6th Dec 2017 chaired by Mr. A Srinivasu, Head-National Sales. The entire Sales Leadership Team along with Mr. A. Srinivasu were present to have a two way conversation with the Sales team. Mr Srinivasu spoke about the strategic right from Hero’s pioneering efforts and future plans.

Inauguration of new Zonal office-Pune

O National Web-Cast of SMCC Head

n 22nd Nov 2017 we inaugurated our new Zonal Office for West Zone team in Pune. Our Pune Area Office, Zonal Learning Center and Area Learning Center have also shifted to the same premise. The entire office is in accordance to new Visual Identity Standards and with all the modern amenities. One of the exciting feature is the break out zone which is with in the office.

national level web-cast of Mr. Ashok Bhasin was held on 26th Oct with the entire SMCC team at all locations and SMCC HRBP Team. He congratulated the team for the festival results and at the same time motivating the team further to achieve targets for the coming months.

Team Celebration at Kochi AO

Thoughts and Conversations - After Sales Team

Zonal Review Meet at West & South Zones

s a part of an interaction session for the National After Sales Team, a bridge call -”After SalesThoughts and Conversations” was organised on 1st Dec 2017. The call was chaired by Mr Rajesh Mukhija, Head - National Service and CRM. During the call, Mr Mukhija provided strategic understanding about the macro scheme of things in After Sales at Hero.

he Zonal office at West Zone and South Zone held a review of the AOs after festival season on 20th -21st Nov 2017 & 24th Nov 2017 respectively. It was an opportunity to retrospect and to create a practical and efficient action plan for rest of the year (DJFM). Before the festive season Regional Dealers Meet (RDM was conducted across all the Zones to set out the targets and action plans for the team. It motivated the employees, gave them strategic direction about the shared vision of the organization and also helped them understand how their actions are aligned with that vision.

Employee Engagement (Sports) at SMCC

ll the field offices have arranged for indoor games facilities including carom board, chess board and Rubic Cubes.

INDIVIDUAL CONTRIBUTIONS Scrapped wooden boxes usage in warranty cell

Service learning portal

nflow of Warranty material has increased many folds due to GST Transition, as warranty portal was blocked. Plastic bins are used for warranty material handling once the warranty material consignment are cut, till the material is transferred to big metal bins for scapping. New 200 plastic bins procured in additional to existing ones also proved inadequate. This was impacting warranty process flow. Thanks to Stores section, who helped / helping us by providing wooden Empty wooden boxes received in warranty boxes. Wooden section boxes of imported parts, were used by us instead of scapping. 1 wooden box is equialent to 5 plastic bins. Currently approx. 125 wooden boxes are being Warranty material stored in wooden boxes used by warranty along with plastic bins cell.

s a step towards enhancing the technical capability of our field Service staff, a “Service Learning Portal” has been developed. This portal will help our field Service staff to keep their technical knowledge duly refreshed and enhance their technical competency keeping pace with upcoming models and technology advancement. This Portal can be accessed on a laptop or a smart phone.

Contributed By: Warranty cell Team

Some of the key information included in this portal are Product Information N o t e , Service Learning Videos, Maintenance Schedule, Engine Exploded View, Wiring Diagrams, Special Service Tools Application, Shop Manual, Service Technical Information Leaves, Service Learning Centre Network. Going forward this portal will be made accessible to our Channel Partners. This will ensure Technical Learning facility available at their workplace and ease the process of learning in future. This portal will definitely enhance the customer experience in our network. Contributed By: Global Learning Centre team

Raipur QCC Active presented and Won Par CCQC-DELHI CHAPTER…BEST POSTER Excellence Award in National Convention AWARD – OCT- 2017 “Mr Sunil Chauhanon Quality Concepts – 2016 Weld shop”