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Message from CHRO Content Consolidation Team Editorial Director : Mr Sanjay Jorapur
Central Editorial Co-ordinator : Mr. Sharad Jain Mr. Sanjay Jorapur abc...
Locational Editorial Heads : Mr. P H Singh Mr. Lav Sharma Editorial Team: HM1D :
Ravi Sinha Nirmal Chowdhary Shivam Sharma
HM2G :
Deepshikha Nahak Kamal Jeet Ripusudhan Singh
HM3H :
Mayank Jitender Chaudhary Anupam Rai
HM4N :
Prabal Pratap Singh
HCHO :
Nipun Batra Shagufta N. Rahman
CONTENTS Message From Mr. Pawan Munjal
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Company Highlights
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Leadership Team Interview
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Message from Our Plant HR heads
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Event Glimpses
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Fun Corner
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For me personally, 2015 was a bittersweet year. We lost our beloved Chairman Emeritus last November. Under his stewardship, Hero was quickly able to grab leadership from the incumbent many years ago; this became possible because Chairman Emeritus provided a brand of leadership that was way ahead of its time. Today, we have another opportunity to develop a genre of leadership that is again ahead of its times. Over the last four years, we have relented sourced and developed technologies, ramped up infrastructure, and created the talent pipeline to ensure that this happens. But more needs to be done., The world around us is more challenging and unpredictable than ever before. So, we together need to grab all the opportunities that come our way, and even create some of our own.
Mr. PAWAN MUNJAL
In recent years, we have shown a few sparks, but these haven't been enough to light many fires. This must change. An innovation here or there --- whether it is i3S or FI technology – is not quite adequate; these technologies must be scaled successfully.
Dear Colleagues, In addition to wishing you a Happy New Year, let me also thank you all for making 2015 a memorable year in different ways. We opened our first overseas manufacturing facility in Colombia in a record period of nine months. Maestro Edge and Duet – the first lot of products developed by our own in-house R&D--were launched successfully and have the potential of becoming winners. On January 15, the Hero Global Centre for Innovation & Technology went live at Jaipur. This world-class facility could add new zing to ourfuture, provided all the other parts of the Hero ecosystem play their respective parts with verve, 1creativity and passion!
Internal Inauguration and
Our innovations must pass the test of credibility, otherwise, they will be of limited value. Also, we mustn't let our innovations be merely of historical significance! Imagine: Hero was the first manufacturer to launch FI technology on a 125cc bike – Glamour – such technology was primarily used in bikes of higher engine displacement. That spark of innovation was ignited in 2005 – a decade ago! In any case, innovation is not just about making pathbreaking products…it involves bringing a new culture of thinking in the way we plan and act. It is about commitment; it is about determination to work around challenges thrown at us by the external environment and coming up with solutions. This, ultimately, is our true test. Do we have the nerve and tenacity to evolve even as sudden events overtake us? We can't control El Nino or floods or storms. Nor do we have any mechanism to calibrate rural distress, or GDP growth or what our competition is upto.
In fact, sometimes, even where we seemingly have control, our best-laid plans can go awry: Last year, one of our key technology partners in the US filed for bankruptcy and closed down operations. Inevitably, this delayed our new product line-up that was under development. Beyond a point, such setbacks rarely perturb me, because I know that in the journey of any company, such hurdles exist. Yet, what genuinely irks me is when we show an incredible lack of imagination while overcoming these obstacles. Hero isn't a newbie. Hero possesses immense knowledge, collated over the last 30 years to predict, plan and beat the odds. Yet I seriously doubt that we are currently using this knowledge optimally. If this was really the case, I know we would be able to provide such a great experience to our customers – that they would keep coming back to us….and we would not have had two years of flat sales! We also need to keep in mind that times are changing. Market share and profitability –– must go hand in hand. The days when we could choose market share over margins or vice versa are now passé. Being the market leader in terms of sales, there is no earthly reason why we can't also be the most profitable company through innovative cost rationalization and judicious fiscal control. And the onus for this lies not just with finance at corporate office or at the plants; all functions across the organization must be accountable for providing cost leadership. The Hero that I dream about—and I want you to dream about as well—is a truly Global company not just in terms of volume sales, leadership position, but also in profitability and global presence.
Awards at CIT, Jaipur In 2016 and beyond, I pray that all your waking hours and thoughts centre around this dream! Pawan
Company Highlights Inauguration of Columbia Manufacturing facility CEO of Hero MotoCorp Ltd. inaugurated the plant on 8th September at a glittering ceremony attended by ministers from the government of Colombia, government officials, senior bureaucrats and Hero MotoCorp associates. Completed in a little over nine months since construction began, the Colombia plant is Hero's 5th manufacturing facility, in addition to four assembly plants in India. This plant will act as a hub for selling to the Andean countries. It can also be a strategic base for shipping to North American markets such as Mexico and the US Spread over 17 acres (68,000 sq meters) of land at the Parque Sur free trade zone at Villa Rica in the state of Cauca - about 500 km south-west of Bogota, the plant will have an initial production capacity of 80,000 units per annum. This capacity will be expanded to produce 150,000 units per annum, in the next phase. The plant has been built at a project cost of US$ 70 million of which US$ 38 million has been utilized in CAPEX and rest will be used as working capital over the next few years. The new plant will manufacture HMCL's best-selling and globally successful range of motorcycles and scooters. The plant will manufacture ten products from the HMCL portfolio, including the all-new scooter Dash which was also unveiled here today as part of its global launch. With the commencement of operations at the manufacturing plant in Colombia, the New Delhi-headquartered HeroMotoCorp has become the first Indian two-wheeler manufacturer to set-up a manufacturing plant in Latin America.
Hero MotoCorp Ltd. (HMCL), the world's largest twowheeler manufacturer, set a historic milestone with its 'first' global manufacturing facility, at Villa Rica, in Colombia going operational, here on Tuesday. Honorable Mr. Juan Manuel Santos, President of Colombia and Mr. Pawan Munjal, Chairman, MD and
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The new facility has been established at an investment of $70 million. Top 10 models of Hero (including the newly launched scooter Dash) will be manufactured at this facility and also act as an export hub for the region. The facility which is spread over 17 acres at Villa Rica in the state of Cauca, will have an initial production capacity of 80,000 units per annum which will be expanded to 1,50,000 units in the next phase. The local manufacturing operation is expected to create significant direct and indirect job opportunities in the country.
Hero Brand Ambassador Anirab Lahiri's historic finish at the PGA Championship
Hero Motocorp's Brand Ambassador, Anirban Lahiri scaled a new high for Indian golf when he became the first from the country to finish inside the Top 5 of a Major, signing off a brilliant tied fifth in the prestigious PGA Championship. The 28 year old, who hit the global golf headlines with stunning wins in Malaysian Open & Hero Indian Open in a span of three weeks, climbed to No. 38 from No. 55. Lahiri became the highest Indian finisher in a Major at the recent PGA Championship, eclipsing Jeev Milkha Singh's achievement of finishing tied 9th at the 2008 edition of the same competition. Hero Motocorp has been supporting Anirban Lahiri since the last 5 years especially when Individual sponsorships in Golf, especially in India, are pretty rare. On this special achievement, Lahiri was felicitated by Hero, his long time sponsors, for his historic show at PGA championships.
Mr. Pawan Munjal, who presented a memento to Lahiri before receiving the Putter from him, said that the sport of golf needs a combined support from the government and the corporate world. “Anirban's historic top-5 finish at the PGA Championship is heartening and paves the way for far greater achievements in the future. This is another instance of an Indian making a mark on the world stageand we hope this will prove to be an inspiration for all our sportspersons”. Mr. Pawan Munjal expressed his happiness for Anirban Lahiri's achievements; “I first met Anirban several years ago when he was turning professionsal. Over the years, I have seen him grow in ability, confidence and stature. His Top 5 finish at the PGA Championship is a commendable effort by any standard and proof of his hard work and talent”. Besides Lahiri, Hero also supports Shiv Kapoor, Gaganjeet Bhullar, Daniel Chopra and Sharmila Nicollet and is the Title sponser of the prestigious Indian Open since 2006 and Women's Indian Open since 2010. Hero MotoCorp is committed to encouraging various disciplines of sports in India. The company hosts the annual Hero Indian Open Golf tournament with participation from international marquee players. Hero has been sponsoring the men's Indian Open since 2006 and the Women's Indian Open since 2010. Hero also sponsors India's domestic Pro Tour for women. As part of its intense brand building initiatives in the global markets, Hero MotoCorp last year roped in 14 time Major winner Tiger Woods as its first Global Corporate Partner. Hero MotoCorp also became the Title Sponsor of the Hero World Challenge – a Tiger Woods Invitational and a PGA-sanctioned event, which features the top 18 golfers in the world. ant direct and indirect job opportunities in the country.
Leadership Team Interview only enable the brands transition from an execution stand point but also conceptualise and create the new codes of the new brand…what to call the new brand ,what the new brand stood for,its architecture, the core philosophy and its proposition. The bigger challenge,however, was to find the magical sweet spot between “change “and “continuity”- while it was critical to signal change it was also very imperative to ensure that a sense of continuity ,at least in terms of the brands “Core Values” is retained.
Mr. Sanjay Bhan
HU – How has been your Journey with HERO? SB – It's been a truly fantastic journey with interesting, diverse experiences. I was fortunate to get the opportunities that I got and allowed me to wear many different hats, while taking up new challenges. I experienced everything one can possibly imaginetrepidation & confidence,setbacks & Successes and recognition & failures ,knowledge & learning ,even as I explored new things and took new risks. In short I would say my journey @Hero has been like a “Life within a Life” HU – How did you manage the transition of the company from Hero Honda to Hero MotoCorp ? SB – Like I said before I was fortunate to get to do some of the most interesting things that have happened at Hero and to be part of the team leading the transition of the brand to Hero,was certainly one such brilliant opportunity. As the Marketing head ,then, it was my responsibility not
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Hum Mein Hai Hero as an anthem caught the nations imagination and reassured our customers of this change while holding on to our core values …truly captured the emotion and the resolve of Hero as a company,at a time when it was poised to take on the world. HU – How do you involve your employees in coming with new ideas and approaches? SB – We follow a simple and a rather uncomplicated ,but off course digitally enabled approach wherein we conduct a Hangout Meeting every week, mostly a Monday afternoon affair, with the entire team wherein we cover 3 – 5 small presentations by the team members ,basically sharing their ideas and initiatives with the resultant impact they have had. It becomes a very engaging sounding board besides helping us to plan new strategies around some of these ideas. It helps actually boosts creativity and builds engagement along with providing an accessible platform for all to speak with Sales Head/ Business Head etc. Similarly for the team at the Parts Center we have a regular 2 weekly formal review, every alternate Tuesday, to examine areas that need any support or intervention even as we hear of any new initiatives and innovations undertaken by the team members. This is done part of the Project SPEED.
HU – How do you provide feedback to your employees and how do you currently recognize their achievements? SB – We conduct PDC (Parts Distributor Council) meet monthly in different regions where in the Distributors and Parts Manager of that region is also called. The Sales head uses that platform in order to provide feedback and acknowledge the contributions of the team . Apart from the formal process of objective performance feedback system that exists ,we also have informal feedback sharing sessions with the various members on a regular basis. HU – Your favorite quote and how do you apply this in your life? SB – “The only substitute of hard work is more hard work” - Pt. JL Nehru “The woods are lovely dark and deep but I have miles to go and miles to go before I sleep” – Robert L Frost
HU – One memory in HERO that you will always cherish? SB – The proudest moment for all of us@ Hero ,and perhaps a memory I shall always cherish, was when the new brand Hero descended from the huge tall ceiling at the massive ,epic and iconic O2 Arena in London and the brand was unveiled to the World. HU – A one-liner for the new “HERO” SB – Unleash your Potential and be a true Hero! HU – What is your Dream Vacation/Favorite Destination? SB – I would like to drive around in Spain and the French Riviera HU – Favorite Hobby/Interest? SB – Books (mostly Fiction), Playing Cricket, Watching Football and Tennis
Message from HR heads Dharuhera - HM1D Dear Colleagues, Your Dharuhera plant has witnessed quiet a flurry of activity since the last issue of Hero Universe came out. Usually it is unheard that a person of HR team files a technical patent. I am happy to share with you that our Mr. Sudhansu Shekhar Padhy, at Gurukul, has filed a patent for converting the heat emitted through exhaust to heat the handle grips of motorcycles. When actualized, it will be a boon for our two wheeler riders in cold climates. Let us congratulate our sports team that participated in Labour Sports meet organized by Labour Welfare Board, Haryana Govt., where at the State level we won first spot in Shot-put, second in Football, and third in Wrestling (69 kg).
We have engaged a coach to further train the first winner to excel at national and international level. In our internal chess championship event in July 2015 about 50 employees participated with eager zeal. We organised career counselling events for 155 wards of our employees. Like previous year, this year too we organised a family get-together at the Kingdom of Dreams in Gurgaon. All employees and families enjoying a day of gala fun, professional entertainment and sumptuous food. The dozens of ladies and children earned various prizes in the events. As per our past practice we organised a 24 hour Ramacharitmanas path at Late Shri Raman Ji's bersi.
With the help of Mr. Rajesh Mukhija and his team, a traffic park has been started at our Gurukul to teach Safe Riding skills to the employee and Local Youth. In addition we have started specific Training modules to Fitters, Turners, Machinists and Automobile trades, and developing various e-learning modules in house. A special part time course in two wheeler repair & maintenance has also been started as a social initiative to generate self-employment potential in unemployed youths. As usual our Industrial Relations, labour administration and legal compliances have been tremendously well. So, while we at HM1D are undoubtedly committed to our professional goals, we also cherish a healthy work-life balance.
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With such a happy amalgam, we eagerly look forward to our Dharuhera plant soaring to new heights!
P.H. Singh, HR Head, HM1D
Gurgaon - HM2G
Dear Colleagues, With the rapidly growing business, it has become all the more important to switch our gears speedily and seamlessly. The current time requires us to be competent, perseverant and bonded with each other. At Gurgaon plant, it has been a pleasure to see our employees involved in various engagement activities viz. Corporate Talent Championship, Cultural and Sports events, External competitions and so on. The launch of CSR as an integral part of the organization gave us opportunities to work for the community and various stake holders as well. Selfless participation in Donation camps, tree plantation and volunteering is highly appreciable. We had development programs at all levels to ensure that our people are growing and contributing to the business through their superior performance. The overwhelming response and feedback received for the programs organized for employee wards speaks of the employeremployee relationship that we have. As we move ahead, wishing you all a very happy and prosperous festivals and happiness in your career and personal lives! Warm regards Ratan Agrawal Plant HR Head Gurgaon
Haridwar - HM3H
We s u c c e s s f u l l y c o n d u c t e d a n Organization Development Initiative – “Building Effective Relationships” for improving relations between staff & Team members. For our staff, we launched a part time B.Tech Course in Automotive Engineering in association with UPES. We also conducted TPM Engagement survey for our Team Members which saw participation by more than 700 Team members. I wish each one of you all the best to pursue your endeavours in your respective areas so that we are able to achieve the organizational targets for the current Financial Year and contribute to further growth of the organization. Regards, Lav Sharma. Plant Head, Haridwar
Building Effective Relationships
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Inauguration of BTECH Classes
POSH Awareness Sessions
Neemrana - HM4N
Dear Colleagues, Manufacturing happiness is motto of Neemrana plant. For achieving happiness we have set strong and robust processes for Time office, Salary Structure, Payroll Preparation and Contractual Management system. Employee is most important asset of organization, organization strive to compete in global economy based on skill, knowledge and motivation of workforce. To enhance the skill and knowledge level of our employees we organize continuous Training programmes based on their Individual Development programmes.
2 Certification process for Integrated Management system. 3 Quality month celebration for achieving Quality culture. (Key Features :-Slogan, Essay, Poster, Problem Solving and Poka Yoke Competitions) 4 Organize Industrial visit for delegates of Coke and Godrej Company. 5 Blood donation camp and Tree plantation as CSR project in RIICO belt area. To embrace Happiness and making our asset and people safe, we have strengthened our security with advanced processes and equipment's.
We need to weave the new organization and management with fabric of the work place with golden thread of engagement. For employee engagement we have organized family day and conducted Quiz and Volleyball competitions which increases motivation, enthusiasm and empowerment of Employees.
P. K. Godhara,
During this period we have started new initiates:1 TPM Kick off of Pilot Manager Model cell.
Plant HR Head, HM4N
We will continue our best efforts to make this plant one of the best place to work.
Kick Off PTM
114 Nos. POSTER Blood Donation Camp
Poster making competition of Quality month
Tree Plantation
Quiz Competition
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Volleyball Competition
Event Glimpses Corporate Talent Championship
Hero’s Got Talent : Corporate Talent Championship – An Employee Engagement Initiative Hero’s Got Talent : Corporate Talent Championship – An Employee Engagement Initiative was organized across the company in association with Engage 4 More. Auditions were held at all plants and Zones. The Event saw tremendous participation by Hero Employees across various categories such as Solo Singing, Solo Music, Solo Dancing & Group Dancing. More than 150 employees auditioned in the event (85 in Haridwar, 35 in Gurgaon, 42 in Daruhera, 24 in HO & Zones) and based on the auditions, approx 40 employees were selected for performing in the City Finale held in New Delhi on 29 & 30 August 2015. Thereafter, the winning employees were selected for Grand Finale held at Hotel Sahara Star, Mumbai on 19th September 15. Mr. Rajesh Kumar (Weld Shop-HM2G) won FIRST POSITION in Corporate Talent Championship Grand Finale in Solo Music category. The Grand Finale was judged by prominent Judges like Mr. Subhash Ghai (Prominent Film Director), Mr. Leslie Lewis (Prominent Singer) and Ashley Lobo (Prominent Choreographer).
Family Day Celeberation
A heart beating performance by an artist before the audience
Family Day 2016 at HM1D : Family Day was celebrated at Dharuhera Plant on 14th February 2016. Employees with their family members were invited in the plant, they were given the ceremonial welcome. It was a huge gathering of seven thousand persons, they were invited to visit the plant and participated in various family connect activities, organised on this occasion. There were stage performances, Kids Zone, Female Zone and Adult Zone, which were the main point of attraction. Our CHRO Mr. Sanjay Jorapur and Plant Head of Dharuhera Plant Mr. Ravi Pisipaty also graced the occasion along with their spouse and mingled with the employees and their families. The marriage anniversaries of employees were also celebrated by cutting the cake on the stage. The main attraction of the event was felicitating the children of the employees who had achieved recognition in sports in National & international level and all the girl child perusing higher education were recognised and rewarded by the wives of CHRO and the Plant Head. It was an event, full of fun and frolic which strengthened the bond of the employees and the families with the organisation.
A Stand up comedian Khyali Ram on Family Day, celebrated at Dharuhera Plant on 14th Feb 2016
Star performer kid of an employee receiving award by Mrs. & Mr. Ravi Pisipaty (Plant Head)
Girl child persuing higher education, were also given a token of appreciation by Mrs. & Mr. Sanjay
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Hero Premiere League : The organization success is direct out put of all employee engagement and their contribution . Hero Motocorp had arranged “Hero Premiere league� for employee engagement. The event was held form from 20th March , 2016 to 3rd April 2016. More than 300 employees participated in the selection trial and 172 players finally played in the series. Many family members came to see the live match . Further participation by Women’s team given the glimpses of gender diversity at the same time exhibition match between top management from shop floor and office had given the excitement to the event.
Opening Ceremony by Plant Head & Plant HR head
HPL 2016- winner Team
HPL 2016- Runner Up
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HPL 2016- Award distribution
TIME India Awards
Manufacturing Innovator of the Year' Award at the inaugural TIME India Awards
CIT Jaipur - Inauguration
Hero MotoCorp formally inaugurated its research and development centre where it will design and develop future models both for domestic and international markets.
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International Women`s Day Celeberation
Diversity & Inclusion: Hero's strengthened its movement into its journey of 'Diversity & Inclusion' through a series of interventions that continues to impact and hold meaningful results for Hero in this year and the years to com. Hero on the occasion of International Women's Day organised “Celebrating Womanhood” from 7-11th March, 2016. Day 1 entailed an Experiential Learning Simulations Day on the Theme “YES I CAN!” Day 2 initiated with the unveiling of the “Diversity and Inclusion Logo”; Release of Diversity and Inclusion Newsletter; Release of POSH
Celebrating Womanhood- Panel Discussion
Posters for organization wide communication. This Day also entailed a Panel Discussion Session on the Theme: “#PledgeForParity”. with Speakers of repute from within the company and from the corporate world participated viz. Mr. Sanjay Jorapur, Chief Human Resources Officer, Hero MotoCorp Ltd., Mr. Vikram S Kasbekar, Head of Operations and Supply Chain, Hero MotoCorp Ltd., Ms. Anamika Bhargava, Sr Vice President, Hitachi India Ltd. and Ms. Gitika Mishra, Head of Purchase-MATE Group along with Dr Sujita Khemka as the moderator for the Panel Discussion Session. Day 3 started with Hero's First Program on “Gender Sensitisation” for its employees. Day 4 & 5 was
Celebrating Womanhood- The participants
all about Health and Wellness Program with focus on Women centric Health session with Dr Chandan Kachru, Gynecologist and Adolescent Health Specialist, and Dr Ragini Agrawal, Clinical Director, W Pratiksha Hospital, Gurgaon on Breast Cancer and Cervical Cancer Awareness Session.
Celebrating Womanhood- Prize Distribution
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Family Get Together
Family Get Together EZ : “Happiness is meeting an old friend after a long time and feeling nothing has changed". Each one would have encounter such feelings in life. We spend so much of time with our colleagues in office. We wanted the employees feel the same happiness of meeting each other but with family . Family get together was a 'Bonding Meet‘ where employees connected with each others family. It was conducted in all zones.
Hero Family Fun Day aimed to bring together colleagues & families for a wonderful shared experience as part of a team motivation. Both the picture depict that we all are one happy Hero Family !!
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CSR Events
CSR Programs: It was a wonderful week with employee participation with the aim of Feel the Joy of Giving Week. We found almost all employee touched in this week and spread a message to them. Also our CSR program awareness through their activity at plants locations appreciated by employees especially Mobile Science Lab exhibition. With cleanliness, tree plantation, interaction and play with children, cloth and ration handover were enjoyed a lot by employees. We look forward to have more and more employee volunteers in this our CSR programs. Please find Joy of giving week Pics.
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Fun Corner Puzzle !!! Can you circle exactly three numbers to make a total of 19?
Quiz Time - Test Yourself Q 1. Bill Ackman is an activist investor. Who or what is an activist investor ? Q 2. Who fancies himself a philosopher, an artist, a fashion designer & also as a man who can run two multibillion-dollar Internet companies at the same time ? Q3. How much has BP agreed to pay as compensation to Justice dept as settlement for Deep water Horizon oil spill of 2010 ?
A Q 4. Which Indian couple have made the largest donation of 100 Mn $ to New York University in US ? (picture A) Q5. Which international airline has been ranked consistently as the No 1 airline in the world by the Travel & Leisure mag for last 20 yrs ? Q 6. This picture of Mahatma Gandhi is with Lord Frederick Lawrence in 1946 was taken by an unknown photographer. Why is this picture significant even today ? (Picture B) Q7. Who owns Junglee pictures, the company that has coproduced Talvar , the movie directed by Meghna Gulzar ? Last Puzzle Answers Answer: We have to be careful what we are adding together. Originally, they paid £30, they each received back £1, they now have only paid £27. Of this £27, £25 went to the manager for the room and £2 went to the bellboy.
Last Quiz Answers 1) Balaji Wafers 2) PM Narendra Modi 3) Bank of Tokyo- Mitsubishi 4) Jamsetji Tata 5) ICICI Bank 6) Avoid Bypass Confuse Delay ( ABCD) & Responsibility Ownership Accountability Discipline ( ROAD) 7) Michelin
Please send your answers to the following email id by 31st May,2016: herouniverse@heromotocorp.com You can also write to us your feedback, queries, articles and thoughts on the same (Note: Winners will be chosen through draw of lots)
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