Homeland Magazine August 2024

DOG DAYS OF SUMMER

Tribute to Working Service Dogs

The History of Service Dogs

Marine to Dog Whisperer

Service Dogs for Veterans

“I’m

happier with myself. Having been in therapy, period, has helped me be in a better place now.”

Rogelio “Roger” Rodriguez, Jr US Navy (1987 – 1993) US Air Force (1993 – 2013)

PTSD treatment can turn your life around. For more information visit: www.ptsd.va.gov/aboutface

Open a Flagship credit card, and you can earn 40,000 bonus points (a $400 value) when you spend $3,500 within 90 days of opening your account.¹

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www.HomelandMagazine.com EDITOR’S LETTER

Welcome to Homeland Magazine!

Homeland is a veteran-focused magazine throughout the country. It serves to assist all veterans, active military as well as their spouses and families.

It’s the leading veterans magazine emphasizing resources, support and focusing on topics and issues facing today’s veteran community. Homeland focuses on resources, support, community, transition, mental health and inspiration for our veterans, & military personnel.

The content is the driving force behind our magazine and the connection it makes with our veterans, service members, military families, and civilians.

The magazine is supported by a distinguishing list of veteran organizations & members, resource centers, coalitions, veteran advocates, and more.

We are honored to share the work of so many committed and thoughtful people.

Despite all the challenges, our team has upheld their focus and let not one opportunity go to provide resources and support to our veterans & military personnel.

On behalf of our team, we wanted to take this moment to say THANK YOU to the readers and the military and veteran community for supporting our magazine. With that support we aim to make a difference and continuing to make a profound impact on the quality of life for our veterans, military personnel and their families.

If you want to catch up on the current and all past issues please visit: www.homelandmagazine.com/archives

Mike Miller

Editor-In-Chief

mikemiller@homelandmagazine.com www.homelandmagazine.com

Publisher

Editor-In-Chief

Mike Miller

Monthly Columns

What’s Next Transition

Eve Nasby • Kristin Hennessy

Human Resources

Paul Falcone

Franchise Dreams

Doug Dwyer

Successful Transitioning Stories

Dr. Julie Ducharme

Veterans in Business

Barbara Eldridge

Risky Business

Hadley Wood

Real Talk: Mental Health

Hope Phifer

PTSD: Reclaiming Control

Robert ‘Bob’ Cuyler, PhD

TLC Caregiving

Kie Copenhaver

Legal Eagle

Kelly Bagla, Esq.

Veterans Chamber Commerce

Joe Molina

Contributing Writers

Wounded Warrior Project

Disabled American Veterans

(In-House) Correspondents

Holly Shaffner

CJ Machado

Homeland Magazine 9528 Miramar Road, #41 San Diego, CA 92126

(858) 275-4281

mikemiller@homelandmagazine.com

Homeland

Days of Summer"

Pal-O-Mine Equestrian provides Healing to Veteran’s with their Military programs!

By Beth Melillo Producer/Proud Vietnam Veteran daughter

Homeland Magazine experienced the growth, learning and adventure of healing one disabled Veteran that struggles with PTSD experienced when participating with Pal-0-Mine Military Programs!

Homeland: What was it like to Visit Pal-O-Mine Equestrian and participate in their Military Program?

John Melillo: I Visited and participated in “Pal-O-Mine Equestrian” Military Program for “FALL-IN Fridays” and it was just a wonderful experience to help me with my PTSD condition! I had the opportunity to meet with Lisa Gatti, the CEO and Founder of Pal-O-Mine that explained to me that they provide programs for Military, Veterans; that at Pal-O-Mine they facilitate growth, learning & Healing using their 13 Acre Farm, and with their horses and livestock.

Homeland: Take us on the experience of Fall-In Fridays at Pal-O-Mine?

John Melillo: I attended Fall-In Fridays and had a wonderful experience first-hand of this source of solace during my 2 visits. Rachel, who teaches the Military program on sight at Pal-O-Mine Equestrian gave me the insight as Fall-IN Friday is a drop in event you can come see the property, meet the staff & the horses and work with the horses. I learned that you get to be a part of what you like to. If you want to groom a horse you can, be with the horses and meet other Veterans. It was a great day of personal healing and Comradery at Pal-OMine Fall-In Fridays

John & Cajun

Homeland: We know you are striving to keep finding Solace to survive PTSD, and there were more programs at Pal-O-Mine you learned about?

John Melillo: Rachel also educated me on other Pal-OMine Military Programs.She explained that they have Equine Assisted Psychotherapy. You come once a week with a licensed mental health professional, as well as an Equine specialist. It’s All ground based so you never get on the saddle. There is a Roping for Service Program so you can learn how to rope. Pal-O-Mine also has a Volunteering Program. You really can come and be a part of anything you want and see it First hand at Pal-O-Mine.

Homeland: Tell us what you learned about the Horses during your experience on Fall-In Fridays?

John Melillo: Elizabeth, who worked with us at Fall-In Fridays, and is also a Military wife, gave me a tour and educated me about the Horses. I learned how they survive winter, how old they get to be, etc. It was a wealth of knowledge and enjoyment. She explained to me that Pal-O-Mine was been a very special place for her and her family.

Homeland: How do the Horses make a difference to Veterans Lives?

John Melillo: I learned that the Horses already know who you are and how you are feeling so you don’t have to act a certain way.

Homeland: What are some of the other things Pal-OMine do to make people aware of their support and Programs that have helped so many Veterans?

John Melillo: I learned from Tessa, Event Coordinator at “Pal-O-Mine” that their Events play a huge part. They do a lot of fundraising that funds a lot of their Programs. They even provide scholarships at Pal-O-Mine for individuals.

Homeland: You are honoring Pal-O-Mine Military Programs as part of your “Life Goes On Part 4” Art & Video Exhibition this August…. Tell us about it?

John Melillo: “Life Goes On” Part 4 Art & Video Event with Pal-O-Mine Equestrian is a way to honor and celebrate the initiatives that they are making to help Veterans and others who put their lives on the line. Join Us on August 25th to Honor Pal-O-Mine’s Military Programs. My ART will be on view that showcases the

www.pal-o-mine.org

East End of Long Island as well as The Life Goes on Series. I painted a “Horse” that will help raise funds for Pal-O-Mine. A Video premiere will also take place that highlights my day at Fall-In Friday’s.

Homeland: Tell us about Cajun; the Heroic horse at Pal-O-Mine that you painted for the Art Show?

John Melillo: We met and spent time with Cajun, who is a Heroic Horse from Pal-O-Mine that I painted. He helped save a lot of his horses when Sandy came around. I wanted to paint a “Horse” to Honor Pal-0-Mine at our event. I even showed Cajun his final painting to see if he liked it! You don’t want to Miss this!

LIFE GOES ON PART 4 – ART & VIDEO Exhibition

Southampton Cultural Center – Aug 9th – Aug 25th – Thurs-Sun 12-4PM

Reception: Sunday, August 25th, 2024 - 1-4 PM - With Pal-O-Mine Equestrian Military Program

TRAILER: www.artfeelingsjm.com/video/11694 www.artfeelingsjm.com / Instagram @artfeelingsjm Contact: Bethmproductions@gmail.com

At Pal-O-Mine our horses and staff are all about ACTION, not talk! We offer diverse programming for our Veterans, Servicemembers and First Responders including: drop in events every Friday, Equine Assisted Psychotherapy sessions, groups for families of the Military and First Responders, volunteer program, and our Roping for Service Program. Our environment is unique in addressing both the physical and emotional needs by allowing participants to establish a renewed sense of trust, while connections with their equine partners. All staff are licensed or certified in their respective fields and trained in military cultural competence. Thanks to grants and generous donations, our programs are offered at no cost. Come and see what a horse can do for you at our next Fall In Friday!

Tessa, John & Lisa

Real Talk: Mental Health

By Hope Phifer Cohen Veterans Network www.vvsd.net/cohenclinics

Strategies to Support Mental Health During PCS Season

It is that time of year again - Permanent Change of Station (PCS) season. For military families, this means packing up and moving to a new duty station. As a military service member or family, moving from one location to another is a familiar process. However, PCS moves can be particularly challenging. The process can be complicated and stressful.

At times, unexpected issues such as delayed shipments, lost or damaged items, and even housing concerns can arise. These issues can cause additional tension and financial burden on the service member and their family. Overall, PCS season can be an emotional time for military families. The process of packing up and moving to a new location can take a toll on everyone involved, and the uncertainty of what lies ahead can add to the anxiety. While much attention is given to the logistics of the move itself, it is important to also focus on the mental health effects of PCS season.

For service members and their families, PCS season can trigger feelings of sadness, anger, and anxiety. The disruption of routines, the loss of friendships and support systems, and the adjustment to new environments can all contribute to mental health challenges. It is important to recognize these feelings and seek help if needed.

Additionally, there are several strategies that can help military families cope with the mental health effects of PCS season. Staying connected with friends and family, maintaining a healthy lifestyle, and seeking support from mental health professionals are all important steps. It is also helpful to plan and create a support network in the new location.

To have less stress this PCS season, Cohen Veterans Network asked its staff members from across the nation for their PCS learnings and tips.

The following is some of the advice offered to maintain mental wellness:

• Ereke, Army veteran, empathizes “It’s important families give their kids and teens lots of time and space to express their feelings, to ask their questions, and to voice their reservations without invalidating their concerns.”

• Jenn, military spouse, suggested having “an empty house party after the movers have come and gone but before you clean. Invite friends to bring snacks, games, and conversation. It’s a low-key time to say goodbyes when everyone can sit back and relax.”

• Michael, a veteran, suggests “take some time to adjust. Get out and explore the area as much as possible, which will help you feel right at home.”

• MaryBeth, a 26 year veteran wife, explains what she calls “PCS Pretty.” “Every day during the PCS we worked hard to capture the “prettiest” moment. It was a great source of tension relief and brought joy and levity to difficult situations.”

Whether you are a seasoned pro or a first-time mover, it is important to be prepared for the challenges that come with a PCS. Most importantly, make sure you are taking care of yourself and your family. Get enough sleep, eat well, and take breaks when you need them.

With a little planning and preparation, your PCS can be a smooth and successful transition to your new duty station. At the end of the day, taking care of your mental health during PCS season is just as important as taking care of the physical aspects of the move. By being proactive and seeking help when needed, military families can make the transition to a new location as smooth as possible.

It is important to recognize the impact of PCS season on mental health and take steps to prioritize self-care during this time. This may include seeking support from mental health professionals like those available at Steven A. Cohen Military Family Clinics, practicing stress-reducing techniques such as mindfulness and exercise, and staying connected with loved ones. By acknowledging the challenges of PCS season and implementing strategies to support mental health, individuals and families can navigate this transition more effectively.

For more information, visit https://www.cohenveteransnetwork.org/pcs

Cohen Clinics provide therapy to post-9/11 veterans, service members, and military families, including National Guard and Reserves. All sexual orientations and genders welcome. LEARN MORE vvsd.net/cohenclinics

3609 Ocean Ranch Blvd. Suite 120

20800 Madrona Ave. Suite C-100, Torrance, CA San Diego Oceanside Los Angeles our CALIFORNIA locations

8885 Rio San Diego Dr. Suite 301

CAREGIVING TLC

By Kie Copenhaver CSA, RHIA, SHSS, RCFE www.agingwellpartners.com

Veterans Healthcare Release of Information 101

I work for the Veterans Healthcare Administration in Release of Information. This is the office where veterans can request their medical records. Each day, I work with hundreds of veterans and non-VA healthcare organizations and agencies, filling medical records requests for a variety of reasons.

The VA has a specific form for everything, and Release of Information (ROI) is no exception. When a veteran requests their own medical records for personal purposes (First Party request), VA Form 10-5345a is used. This is a one-page form that allows the veteran to specify what records are being requested and how they would like to receive the records. If the veteran is requesting their medical records be sent to someone other than themselves – such as a healthcare organization, Veteran Services Officer, attorney, or family member – VA Form 10-5345 should be used. This is a two-page document that allows the veteran to provide ROI with all pertinent information needed to release sensitive medical information to what is referred to as a Third Party. The 10-5345 requires more information than the 10-5345a because the medical records are being sent to someone other than the veteran. When filling this form out, the veteran needs to know the name and contact details (full mailing address and fax number) of the person or agency who will be receiving the information. Additionally, the veteran needs to specify if “sensitive information” can be released the third party – this kind of information is related to drug and substance use, alcohol use, sickle cell anemia, and/or HIV status. Finally, this form must have an expiration date to be valid within the VHA system. Per VHA Directive 1605.01, a 10-5345 lacking an expiration date is invalid and will need to be sent back to the veteran for completion.

Much of your medical record can be viewed through the MyHealtheVet patient portal. If medical services were rendered at a VA facility, the records would be in the patient portal. All medical records originated outside of the VA – if the veteran was sent to Community Care for additional or ongoing treatment – are not viewable

through the portal at this time. A request to ROI can be made through MyHealtheVet, if the veteran has a premium account, by composing a secure message stating the specific records being requested and sending it to Release of Information (the option will be in the drop-down menu). A request can also be made in-person at your local VA hospital or clinic; ask for the Release of Information form that best suits your needs. VA Forms 10-5345 and 10-5345a can also be found online for download and printing. The form can be mailed to your local VHA, Attn: ROI.

I get a number of veterans wanting to get a copy of the DD-214 when they come to my department. Unless you, the veteran, have brought your DD-214 into the VHA and asked for this document to be uploaded into your medical record, the VHA will not have it in your chart. The same goes for your Means letter. These documents are not originated by the VHA and therefore are not automatically in your medical record.

When in doubt, call your local VHA and ask to speak with someone in the Release of Information department. They can help you with your records request or send you in the right direction based on what you need.

PTSD: Reclaiming Control

By: Robert ‘Bob’ Cuyler, PhD Psychologist and Trauma Expert

Understanding and Addressing Suicide Among Veterans and Active Duty Personnel

Suicide attempts and deaths among veterans and active duty personnel are rightfully receiving more attention. Untangling this problem reveals a complex picture. Some suicides occur suddenly without clear warnings, while others follow long histories of depression, PTSD, or other mental health conditions. In addition to longstanding concerns about suicide risks among combat veterans with PTSD, a recent New York Times story highlights increasing rates among 'peacetime' service members. Beyond concerns about stigma, many service members worry that reaching out for help can negatively affect their careers. A highstress environment emphasizing constant readiness for action can worsen quality of life and increase depression. New evidence shows that special forces personnel exposed to repeated blasts (explosives, artillery, ordnance) face increased risks of traumatic brain injury, distinct froma single event, which adds to suicide risk.

A 2021 report by the Department of Defense found the suicide rate among male active-duty service members was significantly higher than that of female service members. However, rates of sexual assault in military women are higher, and that trauma often provokes ideas of suicide. Among active duty, rates are highest for Marines. Lower enlisted ranks are at greater risk. Death of a peer by suicide also increases risk.

We know that PTSD, particularly with other mental health conditions such as depression, adds to suicide risk. The combination of PTSD and TBI also adds to lethality, and there can be considerable overlap between the two conditions; understandably, an event causing a brain injury is traumatic in nature. Problems in concentration, memory, irritability, and difficulty regulating moods and impulses are often common. Clinical experience points to the potential that the psychological reactions to the injury may aggravate the impact of the underlying neurological damage.

Chronic pain, including severe headaches, muscle pain, and nerve pain, without adequate relief, also raises the risk of suicide.

One issue to get past is that asking your loved one about possible suicide ideas or plans does not increase the risk of a person ending their life. Sometimes, people in despair wonder in their isolation if anyone is noticing, and the fact that someone steps in to acknowledge their pain and works to protect them can be life-saving. For those contemplating self-harm, reaching out is the essential first step, whether it's to a loved one, your doctor, a peer or fellow veteran, clergy, or another trusted individual. Having someone in your corner can be the first step toward recovery and relief. We have a range of effective treatments for PTSD and depression. Counseling, therapy, and the right medications all have their place; different people will benefit from different options, but the key is to take that first step.

The Veterans Administration, recognizing the gravity of the problem, has made a Veterans Crisis Line available. For immediate help, visit veteranscrisisline.net or dial 988 and press 1.

Dr. Cuyler is chief clinical officer of Freespira, an FDA-cleared nonmedication treatment that helps people with panic and PTSD manage their symptoms by learning how to regulate their breathing. www.freespira.com

www.freespira.com/veterans

WOUNDS WE CANNOT SEE

Post-Traumatic Stress Disorder does not always allow the affected to seek help. Lend a hand and provide them with methods of help, listen and be a friend.

Veteran Resources

Navigating the resources available to veterans can be confusing, but Homeland Magazine believes no veteran should have to go it alone.

At Homeland Magazine you can find Veteran organizations and private nonprofits with resources for veterans that can help ease the process of attaining earned benefits, coping with the lasting effects of service-connected injuries and finding programs and services that meet your specific needs.

Resources & Support available at: www.HomelandMagazine.com

Homeland Magazine works with veteran organizations & for-purpose institutions that help more than one million veterans in lifechanging ways each year.

At Homeland Magazine you can visit our website for all “Fighting PTSD” columns, and featured articles relating to mental health, symptoms, therapy and resources.

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Columns & Articles available at: HomelandMagazine - Fighting PTSD

homelandmagazine.com/category/fighting-ptsd

Alaska Adventure Project

Be a part of a Hero’s Journey! We provide therapeutic support to veterans and their families through outdoor adventures in the rugged beauty of Alaska.

About Alaska Adventure Project:

Founded in 2017 by U.S. Marine Combat Veteran and Native Alaskan William Boulton. Alaska Adventure Project (AAP) is a 501c3 non-profit dedicated to supporting military veterans and their families.

Our Adventure program entails:

• Therapeutic support for veterans and their families suffering with PTSD and TBI.

• Veterans helping veterans through shared experiences.

• Outdoor activities provide atmosphere’s of reflection, discovery, meaning of service, camaraderie,

• New network of resources, a new extended family, connecting veterans with veterans, establish lifelong bonds, and promote healing.

DOG DAYS OF SUMMER TRIBUTE

TO WORKING-SERVICE DOGS

Our FIRST Issue of ‘Dog Days’ of Summer started in 2017, and is now one of our most popular issues every year.

“I got my service dog when I was medically retired out of the military, and it was the best thing that ever happened to me. I wish every medically retired serviceman could have a service dog. He’s amazing. He’s my best bud. I go everywhere and anywhere with him.”

- Marcus Luttrell

“Service dogs show us that it’s not our disabilities that define us, but our abilities to overcome them.”

“Service dogs give us the courage to face the world, even when it feels like the odds are against us.”

“A service dog’s presence is a constant reminder that we are never alone in our struggles.”

‘DOG DAYS OF SUMMER (COVERS) 2017-2024

August 2017

Why is this time of year, approximately forty days from early July to early September, referred to as the ‘Dog Days’ of Summer?

M‘Dog

Days’ of Summer

any people believe the phrase “dog days of summer” stems from the fact that dogs tend to be a bit on the lazy side during the hottest days of summer.

Of course, who can blame them? With that much fur, dogs that exercise during the hot days of summer can overheat easily.

We have all heard the myths about Dog Days, most of which focus around our canine friends, which is why the old folks say this time of year is called Dog Days.

Some of the myths are:

Hunting dogs will not hunt, dogs go mad and foam at the mouth for no apparent reason, snakes go blind and strike at anything that comes near them, (dogs in particular), no use in going fishing because the fish will not bite, wounds and sores will not heal, if it rains on the first day of Dog Days, it will rain every day for the next 40 days, or the opposite-if it does not rain on the first day of Dog Days then it will not rain for 40 days, and the list of myths goes on.

Sometimes myths are just myths. Handed down from generation to generation, but the real origination of this time of year being dubbed Dog Days, is based on a partial myth also.

The term Dog Days was coined in ancient Rome, and was named after the star Sirius, the Dog Star, which is the brightest star besides the sun. It was thought that due to the rising and setting of Sirius at around the same time of the sun each day this time of year, that Sirius added its heat to the sun’s heat, thereby making the days hotter. Hence the term Dogs Days.

Our modern day usage of the term has little to do with Sirius or his alleged wrath. We use the term Dog Days to refer to anything that is slow, lazy or languishing.

I think the best way to appease the wrath of Sirius is to gather up my canine friends and find a hilltop breeze or go stagnate on the couch in front of the air-conditioning or maybe hit the beach and enjoy the cool ocean breeze.

Why Is Your Dog Giving You a Side-Eye?

By Taylor Morgan Service Dog Training School International www.servicedogtrainingschool.org

As loving dog and cat owners, we often find it hard to resist our pets’ adorable eyes and the way they look at us! Whether they just want us to feed them, take them for a walk, or play with them, we typically look forward to receiving their attention. It is a sign that they need us and love us after all, isn’t it?

In order to properly interpret our dog’s body language, we need to know them very well, including even the “quirky” aspects of their behavior and personality. A type of behavior, you may not completely understand is why our dog may give us a “side-eye”. Is it good, is it bad, is it normal…? We may find this a funny facial expression, which actually has its meaning.

Understanding why our dog is giving us a “side-eye” may help improve our communication and strengthen our bond. Let’s explore the possible reasons for this behavior!

What Does It Mean When Our Dog is Giving Us the Side-Eye?

Anxiety and Stress

Feeling nervous and stressed is unfortunately among the most common explanations for this behavior. Our dogs can be very sensitive toward any changes in their surroundings, especially if there are stimuli, that they may find hard to deal with. If you notice your dog giving you the side-eye, you should take a look at the situation and the environment at this particular moment. Are there guests who came to visit you, are there other animals nearby, especially if you are outdoors, or maybe certain sounds, and smells? Pay attention to your dog’s general posture and body language as well as the factors in the environment at the moment.

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What is a “Side-Eye”?

By talking about our dog giving us a “side-eye”, we refer to the behavior when our paw friend turns their head to the side and looks at us with the corner of their eyes. The whites of the eyes which are called “the sclera” are visible while the dog looks to the side.

Is Giving a Side-Eye a Way for Dogs to Communicate?

Yes, it is! Dogs express their emotions through their body language, facial expressions, and vocalization. When our paw friends are giving us a side-eye, this is not a randomly shown behavior, but a “tool”, used for communication. There are several reasons, which we are familiar with at this point, why a dog is giving their owner a side-eye.

Feeling Uncomfortable

“Feeling uncomfortable” describes situations where your dog is not feeling comfortable, but that do not cause too much stress, based on the present stimuli.

For instance, clipping your dog’s nails, bathing, or grooming them as well as petting them on body areas that they does not like, may cause them to give you the side-eye.

Resource Guarding

Exhibiting this behavior can often occur when your paw friend wants to protect their belongings. Whether you are trying to move their favorite toy or food bowl away, or otherwise get closer to an item, a person, or a place they perceive as their belonging, you can expect your

Photo by Jakub Tabisz -

paw friend to give you the side-eye. If your doggie tends to become protective of their items, you might consider training them in basic obedience and desensitizing.

The following article might be helpful to you: Puppy Obedience Training at www.servicedogtrainingschool.org

Feeling Threatened

Your dog may feel unsafe and threatened in various situations, i.e., if another animal or an unknown person is nearby and they feel that their personal space or territory may be invaded. Depending on the situation, you may need to remove the stimuli or train your dog to tolerate them. Desensitization and counter-conditioning are training approaches that can be very helpful in these types of situations!

Curiosity

Our paw friends may give us a side-eye when they are just curious. For instance, when we are engaged in an activity they seem to not fully understand, they may give us a side-eye to show us that they want to investigate.

Tips on What to Do if Your Dog Is Giving You a Side-Eye

What would be the best thing to do if your dog is looking at you from the corner of their eyes, depends on the particular situation. We will give you a few pieces of advice that can help you in this case.

Respect Your Dog’s Personal Space

Although cats are known for their desire to have personal space and not dogs, this is not completely true. Actually, there are many cats who enjoy the company of their owners and cuddling with them, as there are dogs who are more independent and put a high value on their personal space.

Even if your paw family member is very affectionate of you and is people-oriented in general, this does not mean that you shouldn’t respect their boundaries.

When dogs feel overwhelmed, they will find a way to let their owners know about that using their body language and facial expression.

For instance, if your dog gives you a side-eye, while you are petting them, trying to move their toys or food, or if you are standing very close to them, it is advisable that you move back and give them some space.

Pay Attention to the Environment

There might be triggers in your dog’s environment, that arouse them. Figuring out the nature of the stimuliobjects, animals, people, places, sounds, smells... etc., in the particular situation, will help you make the right decision and prevent an eventual problem from occurring, i.e. your dog becoming reactive, vocal, or hiding somewhere.

Provide a Solution

As mentioned above, the solution may be simple, such as physically removing the trigger or moving your dog to another location. In some cases though, this would not be possible or would not provide a long-term solution.

You can train your dog to accept the stimuli instead and help change their change their attitude towards them. This will require you to practice regularly and be patient, of course.

Be Understanding

Yelling at a dog for not being well-mannered or neglecting their needs and personality, always seem like the easiest thing to do. This is, of course, never the case!

Instead of ignoring or scolding your paw friend, try to understand what the problem is (if there is a problem that may lead to a behavioral issue in the future).

This will help you interact with them better and will also definitely have a positive effect on your relationship in general.

MAXO - Photo by Melanie Krupa-Kelly

Helping Our Veterans, Better Service Dogs for Veterans

In 1975, Canine Companions® pioneered training dogs to assist people with disabilities to enhance independence and self-reliance, creating the service dog. Fifty years later, the organization has provided over 8,000 service dogs to adults, children and veterans with disabilities in addition to facility dogs to professionals working in healthcare, criminal justice and educational settings – entirely free of charge.

The specially bred, raised and trained Labrador and Golden Retrievers assist with physical tasks including pulling manual wheelchairs, opening doors, retrieving dropped items, alerting to important sounds and interrupting post-traumatic stress disorder-related anxiety and nightmares.

How To Get Involved

• Donate: As a nonprofit, Canine Companions relies on donations from individuals and organizations to ensure all service dogs are provided to clients free of charge.

o Start a fundraiser at canine.org/diy.

o Attend an event at canine.org/events

o Sponsor a puppy at canine.org/sponsorapuppy.

o Make a donation in honor of a friend, family member, dog or veteran at canine.org/donate.•

• Volunteer: Expertly trained service dogs don’t happen without the support of dedicated volunteers. Learn how you can support Canine Companions at canine.org/get-involved.

o Support Canine Companions at events, through local volunteer chapter activities or at one of the organization’s training centers.

o Puppy raisers across the U.S. teach future service dogs crucial socialization and foundational exercises for 18 months to prepare them for expert training by Canine Companions to enter a life of service.

o Canine caretakers care for breeder dogs and newborn Canine Companions puppies for the first eight weeks of life.

• Apply: Learn more about receiving a free service dog at canine.org/apply.

Cutting-Edge Tech for Veterans

A Canine Companions service dog wears the new CanineAlert™ Device on its collar.

Canine Companions is committed to helping veterans thrive through best-in-class service dogs and ongoing innovation. The recently released CanineAlert™ Device is designed to do just that – revolutionize the way service dogs support individuals with disabilities.

Developed in-house in collaboration with experts in the field, the patented CanineAlert System uses biometric data, monitoring the handler’s heart rate through wearable technology that wirelessly communicates with the service dog’s collar device with the help of an app. When irregularities in the wearer’s heart rate are detected, the device triggers a gentle vibration, prompting the service dog to intervene. Through specialized training, the service dog performs specific tasks tailored to the handler’s needs, such as interrupting a nightmare or aiding in their recovery process.

"Not every nightmare I have am I vocalizing or moving around. That's what Service Dog Dubs watches for. Sometimes there are nightmares where that doesn't happen. That's why I love the CanineAlert device - it just takes my heart rate rising to get him to react. Before, he may not have noticed that."

– U.S. Army veteran Megan and Canine Companions Service Dog Dubs

This innovative approach not only provides essential assistance, but also facilitates faster and more effective responses from the service dog, ultimately preventing escalation.

Operation Independence | U.S. Army Cpl. David Medina and Service Dog Kellen

As a fire support specialist in the U.S. Army, Cpl. David Medina penetrated enemy lines, faced harsh hand-to-hand combat and called in airstrikes. It was a job that required efficiency, resilience and courage. The danger took its toll during a 2010 mission in Iraq, leaving David with life-changing injuries.

David was wounded in combat when his vehicle struck an improvised explosive device that left him with a brain injury and physical injuries, as well as severe hearing loss. War also left invisible wounds – cognitive issues and post-traumatic stress disorder (PTSD).

“Coming home was a different kind of mission,” David says. “I saw things no one wants to see. When the adrenaline was gone, I really felt the injuries. The physical and psychological change was 180 degrees.”

At a military retreat, David learned that a service dog could be a game-changer. In 2014, he was matched with Canine Companions Service Dog Lombard.

After eight years of devoted service, Lombard passed the call of duty to Service Dog Kellen. Now, Kellen assists David with the physical tasks Lombard did so faithfully, tugging off socks, retrieving crutches and turning on lights.

However, Kellen provides even more sense of safety and peace of mind for David, thanks to his training to mitigate symptoms of PTSD. Tasks like anxiety interruption and creating a buffer in crowds have been life-altering for David’s ability to connect with the world around him.

“When we’re in public, I can manage better because Kellen makes that space. I feel more at ease,” David remarks. “I am more comfortable in the world because of Kellen’s special PTSD training. Now I can even go to busy school events for my daughters that I couldn’t do before.”

Now, David can participate in his life more fully knowing that no matter what he needs, Kellen has his back.

Surviving PTSD by Honoring PAWS OF WAR with my ART

By Beth Melillo, Producer/Proud Vietnam Veteran daughter

Homeland Magazine has been there each step as Disabled Veteran, John Melillo preps for his Solo Art Exhibition this August with a Reception specifically to honor Paws of War and how they provide Solace for Veterans.

Homeland Magazine: Tell us how your Solo Art Exhibition is Honoring Paws of War and how that continues to help you with your PTSD healing?

John Melillo: My “Life Goes On Part 4” art exhibition this August will Honor Paws of War. By Helping them share their mission helps me continue to evolve and do something meaningful with my art initiatives and message of healing. By supporting “Paws of War” that rescues and pairs Service Dogs with Veterans and First Responders is a continuation to Honor and show the importance of Canine’s/Animals and also in honoring the memory of “King”, a canine that I worked with in Vietnam. An Art & Video presentation will honor the hard work by Paws of War!

Homeland Magazine: Tell us about the ART that will be on view and Exciting new “Service Dog” series!

John Melillo: This year we decided to Showcase a series of “3 Paws of War” Service Dogs in my Exhibition that truly capture the inspiration and personality of these animals that make a difference to Veterans Lives. The Paws of War inspired Paintings will be on View at the Reception & proceeds will go towards Paws of War.

Homeland Magazine: Tell us about your Visit to Paws of War where you captured the true essence of Paws of War Mission and passion that goes into their organization day to day.

John Melillo: I visited Paws of War in Nesconset, Long Island. It’s really Heroic what Paws of War Does. I sat down with Robert Misseri, Founder/CEO of Paws of War, a true Hero, where he told me about his Mission; Paws of War is a non-profit that helps any active Military member, Veteran or First responder as it would relate to an animal. For instance, if they have a Veteran suffering from a dramatic brain injury, PTSD and they know a service dog will change their lives, they will then place a Service Dog with them. We may have an active Military member who is serving overseas in Eastern Europe or Middle East and they find they fall in love with a stray cat or puppy, they know. We all know the bond of having a dog or cat.

Robert Misseri Paws War Founder & John Melillo

Time comes they have to come back to America as their deployment over, and they don’t want to leave the animal behind to fend for itself that they fell in love with each other. Paws of War is that Organization that gets that back to them!

Homeland Magazine: Tell us how Paws of War is making a huge difference and impact to Veterans that you met when visiting Paws of War?

John Melillo: Veterans told me how they have benefited from these animals and these Service Dogs changed their lives, if not SAVED their Lives! Robert, Paws of War Founder/ CEO shared that finding a Veteran that truly needs help a Service animal or some other services, or just a good Companion Dog is rewarding!

Homeland Magazine: Tell us how you related to learning how these animals help Veterans with PTSD?

John Melillo: I sat down with 3 Veterans and their Paws of War Service /Companion Dogs and we spoke on how much these animals mean to them to help inspire them day to day, help with specific training tasks as they also experience PTSD like myself. Rob explained to me that Veterans have come to them and told them they wouldn’t be here today if it wasn’t for their organization and the Dogs, and it Saved their Life! Robert was passionate

about the Long-Term Goal for Paws of war is to expand the number of Dogs they rescue and to place more dogs with active Military, First Responders and Veterans for companion and service and expand the crisis center. What’s happening on Long Island is happening in other states. I also learned how Paws of War never charges a single cent to the Veterans or first responders that adopt a dog from them as well.

From Rescue Missions, Reuniting, Training Programs to creating Comradery; Paws of Wars provides true Solace through their Organization!

Thank you Paws of War for your Service and it’s an Honor to Celebrate you & your hard work!

LIFE GOES ON PART 4 – ART & VIDEO Exhibition

Southampton Cultural Center – Aug 9th – Aug 25th – Thurs-Sun 12-4PM

Reception: Thursday, August 15th, 2024 - 4-7 PM - Honoring Paws of War

TRAILER: www.artfeelingsjm.com/video/11592

Life Goes on Part 1-3 Art & Video on View www.artfeelingsjm.com / Instagram @artfeelingsjm Contact: Bethmproductions@gmail.com

A New Lease on Life: Shelter to Soldier Psychiatric Service Dog Supports Veteran's Healing Journey

By Kyrié Bloem CoFounder, Vice President Shelter to Soldier

It was in 2020 when USMC Veteran Terrance Moore noticed his PTSD had taken a turn. He was spiraling. Like many Americans, the COVID-19 pandemic brought Terry’s struggles to the surface. His drinking habits intensified, he began having suicidal ideations, and he could feel that his relationships were becoming more strained. Terry had hit “rock-bottom” and he knew it was time to seek help.

Terry bravely served in the United States Marine Corps for 20 years. During that time, he went on four combat tours. While he wasn’t aware that PTSD was a problem for him, he has since learned that the root of his trauma began in 1991, and that he had self-medicated ever since. Thanks to the San Marcos Vet Center and his therapist, Terry learned about Shelter to Soldier.

Through therapy, his provider brought to Terry’s attention that his mental state and coping mechanisms when his wife was present in his sessions were significantly improved over the sessions when he would attend on his own. It was for that reason that he recommended Terry reach out to Shelter to Soldier to seek the help of a psychiatric service dog for additional support alongside his treatment plan. “He could see that I was so much better when my wife was with me, and he thought if we could mimic that with a service dog, it could really have a profound impact on my everyday life. Providing that similar support to me 24/7 he thought could really help me with my PTSD and healing process.”

When Terry reached out to Shelter to Soldier, he wasn’t sure what to expect but was eager to try. “At the time, I didn’t even really know how a service dog would help me, but I wanted to do anything I could to get better.”

In the Shelter to Soldier program, approved veterans go through a “speed-dating” process where they are introduced to 3-5 dogs who have completed the necessary steps to becoming a psychiatric service dog. All dogs within the program are adopted and trained on a rolling basis. At any given time, there are dogs very recently adopted and learning basic obedience and handler engagement, while other dogs have been in

Terry and Dug

training daily for months and are already proficient in psychiatric service-related task cues, with dozens of hours of public access training under their belts. When a veteran begins the program, they are only introduced to dogs who have mastered their training program and are ready to begin handler training with a veteran, a process that takes an average of seven months for the veteran and service dog to complete together as a team.

When Terry began his speed-dating process, trainer Shelby planned to bring out 4 dogs that fit within Terry’s lifestyle and would best serve his individual needs. The first dog she brought out to meet him was Dug. “After meeting Dug, I told Shelby, ‘You don’t need to bring anyone else out – this is my dog.’” Their bond was immediate, and the training team could see that this was a great match for both Terry and Dug.

Terry says of the handler training process “The training came very easily to me because I was a Marine for 20 years. It was simple – she told me what to do, I listened because I had no idea what I was doing otherwise and she was the pro – and it worked! Shelby didn’t just teach me about training Dug. Over the course of our entire program, she taught me a lot about animals in general, and it was an amazing experience. I learned so much from her." Shelby said “getting to know Terry and seeing his bond with Dug grow more and more everyday really showed me that dogs are true healers. Not a session went by without Terry having a smile on his face.”

The Shelter to Soldier team had originally adopted Dug, a then 1-year-old retriever mix, from rescue partner Labs and More out of San Diego. Through the program, Dug transformed from a highly energetic, unruly homeless dog to a “soldier” – performing his obedience cues on point, and being living proof that repetition, hard work and praise go a long way to reaching goals. Dug completed several months of training before even meeting Terry. He was the ideal service dog candidate with impeccable focus, great handling, environmentally sound and incredibly fun and engaging. However, the transformation that the Shelter to Soldier team witnessed in him after he found his official match with Terry was profound.

“I learned in handler training that we always reward the dog when they’re doing what we need them to do. I’ve noticed, though, in working with Dug that he takes his job so seriously that when it’s just he and I, he is always checking on me and will rarely even take a treat because he is hyper-focused on everything I need. When he can sense that I’m worked up or getting anxious, he will jump into my lap if I’m seated, or he will actually guide me to a seat so that he can sit in between my legs and comfort me. He always brings me back.”

Terry continues “When I stopped drinking, I was angry all the time. I would leave the house and immediately feel an overwhelming sense of anger at everything. Now, I look at him and I just don’t feel angry at all anymore. How could I? He is just there for me and he is always happy. He’s a constant reminder that I’m ok, and he has been a big-time help in my life.”

Today, Terry and Dug live in Georgia on 1.26 acres set back from the road on the lake. They enjoy kayaking, boating and swimming together. “He loves it out here” says Terry of Dug in his new environment. “I’m in this new place where there are all kinds of things to do, and having Dug by my side with me allows me to do it all.”

Terry hopes that any veteran who is struggling as he did will reach out for support in some way to get through the dark times. “I struggled with a lot of suicidal ideations when I was in my darkest spot, and though I still have nightmares, hard times and challenges, I don’t struggle with suicidal thoughts anymore at all; it doesn’t affect me like it used to. Dug gives me a purpose. My wife and kids also do, but they can ultimately take care of themselves if I’m not here. Dug can’t. Shelter to Soldier truly couldn’t have a better slogan to be honest with you – they’re really ‘Saving Lives, Two at a Time.’”

For more information. please visit our website at: www.sheltertosoldier.org

Paws for Purple Hearts improves the lives of America’s Warriors (Veterans and active-duty service members) facing mobility challenges and trauma-related conditions such as Post-traumatic Stress Disorder (PTSD) and Traumatic Brain Injury (TBI) by providing the highest quality assistance dogs and canine-assisted therapeutic programs; and by building public awareness about the important role dogs play in helping Warriors along the road to recovery.

At Paws for Purple Hearts, we train and place two different types of assistance dogs. Facility Dogs can be found in a VA, DOD, or similar office visiting Veterans to bring joy throughout a facility. They bring happiness and essential assistance to Veterans, enriching their lives and promoting greater independence. Service Dogs are trained specifically for a Warrior in-need. They provide crucial support and aid to those who require their unique skills and companionship.

Service Dogs

Our Service Dogs learn over 110 commands making them more than capable of serving the most demanding category of mobility impaired Warrior, a quadriplegiclevel patient. This provides the Military Caregiver dramatic respite and logistical relief because our dogs can carry out many routine, repetitive and physically demanding tasks that would otherwise have to be accomplished by the caregiver, including picking up dropped objects, retrieving items, opening refrigerator doors, assisting with undressing, switching lights and other devices on and off, opening and closing doors, providing assistance moving to and from wheelchairs, etc.

We provide our dogs to Warrior recipients and their families, free of charge. This provides immediate and significant financial relief to the Warrior and to their Military Caregivers, as they are not burdened with bearing the cost of our Service Dogs in order to benefit from the services and companionship gained. This is a significant benefit given that it takes about $35,000 to raise a top-tier Service Dog. Our Service Dogs are also involved in programs throughout their training that help more Veterans other than the ones they are being placed with.

Canine-Assisted Warrior Therapy®

Canine-Assisted Warrior Therapy® is a unique therapeutic intervention. This Program focuses on creating opportunities for positive meaningful interaction with our service dogs in-training. Guided by our highly experienced Program Instructors, in partnership with professional therapists, Warriors get the chance to reinforce commands and behaviors that are vital for a service-dog-in-training. They regain a sense of purpose in accomplishing a critical mission - training a life-long service companion for another comrade. Through this program, each dog will positively impact the lives of 40 – 60 Warriors.

Social Therapy

Social Therapy uses the unique skills of our Service Dogs in-training to bring comfort and joy while reducing stress in the lives of America’s heroes. Versions of these programs are developed for both Veterans and active-duty service members. Our trainers and dogs will travel directly to our Warriors for this therapy or we host it directly at our sites. This interaction is also very imperative to our dog’s training, as this helps them learn positive interactions and gets them comfortable with meeting new people.

A Warrior’s Journey

In 2004, Rosa Perez and her three children were stationed on a military base in Hawaii while her husband, Carlos, was fighting in Iraq. He had always dreamed of

serving his country and embraced life with joy. As a first-generation American, he was so grateful for all the opportunities our country provides and wanted to give back. After re-upping his enlistment in the Army after 9/11, Carlos was in a convoy outside of Kirkuk, Iraq when an IED went off right under his Humvee. Returning home and burdened with severe PTSD, Carlos was struggling to find peace.

After years of suffering, hope appeared when Rosa heard about Paws for Purple Hearts psychiatric Service Dogs that could help people cope with PTSD. When hearing of how badly Carlos was suffering from PTSD, Paws for Purple Hearts told him to come out to San Diego and meet some of the dogs. He was immediately drawn to Service Dog Liberty right away, and the Golden Lab somehow sensed his pain and became the perfect companion to help him heal. With Liberty’s support, Carlos found solace, and his family saw a remarkable transformation. While we can never repay injured Warriors for their extraordinary sacrifices, we can show our gratitude by giving them the crucial support they need.

Community Involvement

In the span of the last five years, Paws for Purple Hearts San Diego has made incredible strides in delivering invaluable services to the community. Through their dedicated efforts, they have successfully conducted 1,900 hours of therapy, directly benefiting 219 Veterans and Service Members. What initially began as a modest Service Dog training program run by two instructors out of their homes has now blossomed into a 10,000+ square foot facility providing therapy programs and assistance dogs for wounded Veterans.

“The journey of Paws for Purple Hearts has grown beyond our wildest dreams,” says Selah M., Senior Program Instructor. “The more we’ve grown, the more Veterans we can help, and that’s the most fulfilling part of our mission. Our dedication and passion continue to drive us forward, knowing that our larger reach allows us to make a difference in the lives of America’s Warriors.”

The dedication and loyalty of our community and supporters keeps Paws for Purple Hearts growing in the right direction. You can find out how to get involved by volunteering or donating on our website, pawsforpurplehearts.org. Together, we can further their mission and positively impact the lives of Veterans and Service Members in need.

Paws for Purple Hearts started as a research program at the prestigious Bergin College of Canine Studies. Together with the Menlo Park VA Medical Center, Canine-Assisted Warrior Therapy® was founded, and our lifelong mission began. With continued success, we established as an independent nonprofit recognized on June 29th, 2011.

We are proud to celebrate 13 years of improving the lives of our Veterans and Active Duty Service Members facing mobility challenges and traumarelated conditions. Today, Paws for Purple Hearts has expanded to six facilities across the US, deployed 189 dogs, and directly improved the lives of 15,000 Warriors.

For more information or to donate please visit https://pawsforpurplehearts.org

WOUNDS WE CANNOT SEE

Post-Traumatic Stress Disorder does not always allow the affected to seek help.

Lend a hand and provide them with methods of help, listen and be a friend.

Veteran Resources

Navigating the resources available to veterans can be confusing, but Homeland Magazine believes no veteran should have to go it alone.

At Homeland Magazine you can find Veteran organizations and private nonprofits with resources for veterans that can help ease the process of attaining earned benefits, coping with the lasting effects of service-connected injuries and finding programs and services that meet your specific needs.

Homeland Magazine works with veteran organizations & for-purpose institutions that help more than one million veterans in lifechanging ways each year.

At Homeland Magazine you can visit our website for all “Fighting PTSD” columns, and featured articles relating to mental health, symptoms, therapy and resources.

. https://homelandmagazine.com/category/fighting-ptsd/

Columns & Articles available at: Homeland Magazine - Fighting PTSD

Resources & Support available at: www.HomelandMagazine.com

Mike Mitchell: From Marine to Dog (And Human!) Whisperer

By Eve Nasby & Kristin Hennessy www.bandofhands.com

Mike Mitchell's path from U.S. Marine Corps veteran to renowned dog trainer is a story of resilience, healing, and the transformative power of canine companionship. After serving in Desert Storm, Mike battled PTSD, a struggle that intensified when he lost both parents within five months of each other in 2014.

"That was a difficult time," Mike recalls. "It took a while and a lot of meditation to bounce back."

Mike's journey to recovery took an unexpected turn when his therapist suggested he get a dog. Enter Harlie, a Belgian Malinois who would become Mike's partner in both life and business.

Pulling Leashes and Chasing Opportunities

"Harlie was about a year old when I rescued her," Mike explains. "She jumped, she bit, she pulled. It was like having a kangaroo and an alligator at the end of a leash." The challenge of training this energetic and intelligent dog reignited Mike's passion for life and inspired him to start his dog training business, K9 Shaper.

Mike's path to dog training wasn't direct. Post-military,

Went into real estate investing. Flipped houses with an ex-girlfriend.” But it was Harlie that led him to his calling.

Training Two-Legged and Four-Legged Behavior

Since founding K9 Shaper in 2018, Mike has coached hundreds of canine clients and their human

His approach is unique: "Ours is a praisedriven, mentoring approach," he explains. "We train whole families. You can't just fix the dog, you've got to fix the humans, too."

Mike's military background influences his training style. He emphasizes discipline, consistency, and mutual respect between dogs and their owners.

But he also understands the profound emotional impact dogs can have on their human companions, especially those struggling with mental health issues.

Paws that Heal

"All dogs are emotional support dogs in their own way," Mike says. This belief drives his volunteer work with the Veterans Canine Intelligence Academy, a nonprofit organization that provides high quality dog training to Southern California veterans with disabilities and their families.

Mike tells the story of John, a veteran with injuries as a result of his active-duty service.

“John’s life has been immensely enhanced by his assistance dog, Bo, a Labradoodle. John has a motorized wheelchair with tractor tires, practically a tank, that he uses on the beach, as well as a regular wheelchair. He’s also got a recumbent bike and a walker. No matter what, Bo’s there with him, trained to take on any challenges and provide support.”

He continues, “And then there’s Amanda, whose disability isn’t obvious, but put it this way, she’s no longer afraid to go out into the world because she’s got her service dog Bailey with her.”

In addition to volunteering his time and expertise to the nonprofit Veterans Canine Intelligence Academy, Mike also donates a portion of his income to the organization from his for-profit K9 Shaper.

Kindred Spirits: Healing Hearts Through Canine Connections

Mike's work extends beyond just training dogs. He sees himself as a mentor to both canines and humans, teaching them how to live harmoniously together. "Show people on your street that you're good neighbors," he advises his clients.

But at the heart of Mike's business and life philosophy is his partnership with Harlie. "Harlie changed everything," he says. "She's the most magical thing that has happened to me. I know how much power and intelligence she has, and yet she allows me to steer her through life. That's pretty cool."

From the battlefields of Desert Storm to the peaceful trails of Laguna Beach, Mike Mitchell's journey is a testament to the transformative power of the humancanine bond. Through K9 Shaper, he continues to share this gift with others, one family - and one dog - at a time.

www.bandofhands.com

www.bandofhands.com

THE HISTORY OF SERVICE DOGS

Have you ever wondered about the first service dogs? Who trained them and what types of tasks did they perform? Were dogs considered “family members” as they are today? Or were they nothing more than tools? We thought it would be interesting to take a quick look at the history of service dogs and how their roles evolved over time.

DOGS AS COMPANIONS

Nobody knows exactly when dogs and humans first forged their inseparable bonds. The oldest dog ever found was a perfectly preserved puppy found frozen in the permafrost in the Far East. Scientists estimate its age to be about 12000 years old.

We know that Ancient Egyptians kept both cats and dogs and valued them enough to take them along into the afterlife. Dog mummies have been found from as early as the sixth century B.C. and in Peru, a burial place dating back to 900 A.D. holds individual plots for both dogs and their owners.

The evidence is strong that dogs have played an important role in men’s lives for a very long time.

EVIDENCE OF DOGS AS SERVICE ANIMALS

When, though, did dogs first begin to help those with disabilities?

One of the first known references to service dogs is found in Ancient Rome. Frescoes depict blind men being led by dogs and Ancient Chinese scrolls talk of the same.

In America, one of the first well-known seeing eye dogs made history in 1928. Buddy and his blind owner, Morris Frank, publicly demonstrated how his dog could guide the visually impaired by having him navigate a busy New York intersection. Since then, guide dogs have been publicly accepted and sought for those with vision problems.

THE MODERN SERVICE DOG

It wasn’t until the 1960’s that service dogs for those other than the blind began to be trained and recognized. For the hearing impaired, dogs could signal a crying baby, a telephone, or the sound of sirens.

As time went on, dogs became companions for autistic children and soldiers suffering PTSD. Today, a service dog can be trained for all manner of tasks.

• Recognizing the onset of seizures.

• Notification of blood sugar issues.

• Stability and many others.

But, the role of the modern service dog wasn’t really defined until the American with Disabilities Act of 1990. That particular law was written to prohibit discrimination based on disabilities, but it also defined the rights of service dogs.

The ADA defines service dogs (or animals) as being TRAINED to perform tasks for a person with disabilities. They are not just companions, though they also fill that role. Service dogs are caregivers, nurses, and assistants.

SERVICE DOG LAWS

Today, the role of “service dog” has broadened to the point that new laws are required. Whereas it was once understood, that a service dog was trained to execute a specific task, people will now try to take untrained animals into public access areas. These dogs are often for emotional support as opposed to being trained to perform physical tasks.

For those who have invested time and money in their trained? service dogs, this can present a source of frustration.

HOW TO LEARN MORE ABOUT TRAINED SERVICE DOGS

For anyone wanting more information on how to acquire a trained service dog or how you can train your own dog to become one, please feel free to contact

White Mountain College for Pets (603) 536-4219

www.collegeforpets.com office@collegeforpets.com

PAWSITIVE TEAMS

Since its humble beginnings, Pawsitive Teams has been volunteer inspired and volunteer-run. With the exception of a few part-time staff members, that is still true today. We have an exceptional Board of Directors and over 75 talented and compassionate volunteers working in a myriad of roles to keep our service dog, therapy dog, and facility dog programs in full force.

Pawsitive Teams was founded in 1997 as an organization designed to promote the use of welltrained dogs to improve the lives of San Diegans. Our volunteer service dog trainers spend two years with their canine charges prior to placement with individuals with limited mobility or veterans with PTSD or mobility limitations who can benefit from the skills of our specially trained dogs. Our unique goal-directed therapy dog programs use volunteers and their certified therapy dogs with a variety of populations such as at-risk teens, active-duty military, children testifying in court, and those with mobility or developmental disabilities. These programs partner with community organizations and work together with professionals in accomplishing client-related goals. Our Facility Dogs are trained in specialty cues that will assist their professional handler each day in meeting the client goals of the organization with whom they are placed.

OUR MISSION

The mission of Pawsitive Teams is to enhance the lives of individuals with special needs who live in San Diego County by using the skills of highly trained service, facility, and therapy dogs.

OUR PROGRAMS

SERVICE DOGS: program-trained dogs matched with San Diegans with limited mobility.

FACILITY DOGS: program- and owner-trained dogs matched with professionals who use the dog in the workplace to accomplish client-related goals.

THERAPY DOGS: certified volunteer therapy dog teams assisting professionals at select facilities in San Diego to accomplish client-related goals.

EDUCATIONAL OUTREACH DEMONSTRATIONS: Our volunteers actively engage in demonstrations and presentations to educate citizens of all ages on how dogs help people.

ENHANCING THE LIVES OF SAN DIEGANS

Our programs are designed to help people with special needs who live in San Diego County. We customize our programs to meet each person’s unique needs and provide ongoing long-term support and training for the life of the service animal.

GIVE TODAY TO SUPPORT OUR TOMORROW

In order for us to be able to provide these special programs in San Diego, we rely on gracious donations from individuals who believe in the power of dogs to improve the lives of people.

www.pawsteams.org/donate

For more information please contact us at: (858) 558-7297 (Email) paws@pawsteams.org (Website) https://pawsteams.org (Donations) - https://pawsteams.org/donate

legal Eagle

Straight-forward legal tips for Military and Veteran Business Owners

By Kelly Bagla, Esq.

SERVICE DOGS AND WHAT YOU NEED TO KNOW

Our dogs are extremely important parts of our daily lives. They follow our commands, work with us in various capacities, and act as faithful companions. Service dogs have these abilities, combined with training to perform specific tasks for individuals with disabilities. Many people with disabilities use a service animal in order to fully participate in everyday life. Dogs can be trained to perform many important tasks to assist people with disabilities, such as providing stability for a person who has difficulty walking, picking up items, preventing a child with autism from wandering away, or altering a person who has hearing loss when someone is approaching from behind.

During the last decade, the use of service dogs has rapidly expanded. However, more problems have arisen, and these may be caused by a lack of understanding of service dog training, working functions, and access to public facilities.

The Department of Justice continues to receive many questions about how the Americans with Disabilities Act (ADA) applies to service animals. The ADA requires State and local government agencies, businesses, and non-profit organizations (“covered entities”) that provide goods or services to the public to make “reasonable modifications” in their policies, practices, or procedures when necessary to accommodate people with disabilities.

The ADA defines a service animal as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task performed by the dog must be directly related to the person’s disability. Disability is defined by the ADA as a physical or mental impairment that substantially limits one or more major life activities, including people with history of such an impairment, and people perceived by others as having such an impairment.

Here are some frequently asked questions pertaining to service dogs:

Q: Does the ADA require service animals to be professionally trained?

A: No. People with disabilities have the right to train the dog themselves and are not required to use a professional service dog training program.

Q: What questions can a covered entity ask to determine if a dog is a service animal?

A: In situations where it is not obvious that the dog is a service animal, staff may ask only two specific questions:

1) Is the dog a service animal required because of a disability?

2) What work or task has the dog been trained to perform?

Staff are not allowed to request any documentation for the dog, require the dog demonstrate its task, or inquire about the nature of the person’s disability.

Q: Do service animals have to wear a vest or patch or special harness identifying them as service animals?

A: No. The ADA does not require service animals to wear a vest, ID tag, or specific harness.

Q: Does the ADA require that service animals be certified as service animals?

A: No. Covered entities may not require documentation, such as proof that the animal has been certified, trained, or licensed as a service animal, as a condition for entry.

Q: Can service animals be any breed of dog?

A: Yes. The ADA does not restrict the type of dog breeds that can be service animals.

Q: Can individuals with disabilities be refused access to a facility based solely on the breed of their service animal?

A: No. A Service animal may not be excluded based on assumptions or stereotypes about the animal’s breed or how the animal might behave. However, if a particular service animal behaves in a way that poses a direct threat to the health or safety of others, has a history of such behavior, or is not under the control of the handler, that animal may be excluded.

Q: Can a person bring a service animal with them as they go through a salad bar or other self-service food lines?

A: Yes. Service animals must be allowed to accompany their handlers to and through self-service food lines. Similarly, service animals may not be prohibited from communal food preparation areas, such as are commonly found in shelters or dormitories.

Q: Can hotels assign designated rooms for guests with service animals, out of consideration for other guests?

A: No. A guest with a disability who uses a service animal must be provided the same opportunity to reserve any available room at the hotel as other guests without disabilities. They may not be restricted to pet friendly rooms.

Q: Can hotels charge a cleaning fee for guests who have service dogs?

A: No. Hotels are not permitted to charge guests for cleaning the hair or dander shed by a service animal. However, if a guest’s service animal causes damages to a guest room, a hotel is permitted to charge the same fee for damages as charged to other guests.

Q: When can service animals be excluded?

A: The ADA does not require covered entities to modify policies, practices, or procedures if it would “fundamentally alter” the nature of the goods, services, programs, or activities provided to the public. Nor does it overrule legitimate safety requirements.

If someone believes that they have been illegally denied access or service because they use service animals, they may file a complaint with the U.S. Department of Justice. Individuals also have the right to file a private lawsuit in Federal court charging the entity with discrimination under the ADA.

Kelly Bagla, Esq., and her team at Bagla Law Firm, APC, a Business Formation and Asset Protection firm, have over twenty years of experience protecting real estate for

owners. They customize your asset protection plan to ensure that your rentals are protected in case of a lawsuit.

RISKY BUSINESS

Insurance Info & Risk Management Tips

By Hadley Wood www.hlinwood-insurance.com

Doggonit

Why Is My Insurance Going Up?

The hot, sultry days of porch lemonade with friends, beach parties with S’mores, BBQ and pool parties always come to mind when I think of summer.

But what are the ‘Dog Days of Summer’ and what does it mean? It is widely accepted that the meaning derives from the Greek belief that the summertime months of July and August would bring drought, bad luck, unrest and extreme heat. With the rise of the star system Canis Majoris (Greater Dog) otherwise known as Sirius (in Greek - meaning scorching), which rises in the months of July and August, it makes sense that the Greeks would connect the Dog with the Summer months and connect the dots, as they are. We can see Sirius in the sky as our brightest star in the July and August months.

So, the ‘Dog Days of Summer’ does have a deeper meaning - and one we can relate to the rising cost of insurance many of us may be feeling these days. Because rising heat in the summer months brings an increase of fires, floods, landslides, angry tempers – that increases theft, homicides, rape, etc.

Michael Kidd

• The rate of violence tends to double between JuneSeptember (SD County Policy Dept)

I get calls all the time about this. ‘Why are my insurance rates going up’ OR ‘Why is my insurance canceling me’? Here is a breakdown of the behind-the-scenes logic:

The Insurance business is a business to make money. There are many people involved projecting probable events and possible scenarios that dictate the risk factor for each category of risk. Insurance companies have ReInsurance Companies behind them to back them up

with financials and capitalization – to share the risk of claims. Typically, the Re-Insurance carrier is funding 40%-60% of claims. If the Re- Insurance companies decide that the risk in a certain area is too high, they will back out. That will in turn force the underlying carrier to pull out of the market because they cannot promise the shared capitalization needed to fund the expected risk.

Now I know that is all goobly-gook to many people but the bottom line is this:

• If insurance companies find that any risk is too high, they will back out of a market or state. They may keep current policies but not accept new policies until the risk is lifted.

• If there is an imminent or current hazard (fire/ flood/earthquake/etc.) insurance companies will put a hiatus on writing new business in that area or for that risk.

• If your rates have /are increasing – this is not necessarily because of any action or claim you may have. This is likely because the insurance company has found that your industry or operations or location has had many claims and they have to consider you a higher risk.

• If your rates have gone up significantly, call your broker or agent and ask why. Make sure you let them know you are doing your due diligence to keep risks down (fire suppression, alarms, etc.) Have your Broker/Agent check alternate markets –maybe there is a better package out here for you.

Sadly, significant climate change over the last 35 years has resulted in increased risk of flooding in many states, warming of the oceans which results in more hurricanes in the southern states (and future hurricanes in the Pacific), fire damage in the West and South-West areas and severe drought across many states. The risk factor is higher now and will only increase and insurance rates are likely to increase across the board in the future years.

If you have any Business Insurance questions, please reach out to me. www.hlinwood-insurance.com

TRANSITION

- ONWARD OPS: Transition Support

- What’s Next: From Combat to Carpentry

- A Veteran’s Guide to Careers

- HR: Political Discussions at Work

- Franchise Dreams: Military to Marketplace

- Business for Veterans: Trust

- Legal Eagle: Service Dogs

- Evangel University: Online Programs

- Careers in Law Enforcement

Transitioning out of the Military into the Civilian Workforce?

For editorial & monthly columns regarding transition, career advice, tips, workshops, transition to education, entrepreneurship, straight-forward legal tips for military and veteran business owners and more visit Veterans In Transition at www.homelandmagazine.com/category/veterans-in-transition

WHAT’S NEXT

Transition to Civilian Life

By Thomas McCoy

From Combat to Carpentry: One Veteran's Journey to Civilian Success

In the world of military transitions, Phil Kinnison's story stands out as a testament to adaptability and entrepreneurial spirit. After 23 years in the United States Air Force (USAF), Kinnison traded his wings for a woodworking apron, illustrating a path less traveled for veterans re-entering civilian life.

Kinnison's journey began far from American shores. Raised in Thailand by missionary parents, he found himself at Auburn University, uncertain about his future. It was a friend's suggestion to join ROTC that set him on a path to a two-decade military career.

"Like many young adults, I was unsure about my direction," Kinnison recalls. "The structure and purpose offered by the Air Force appealed to me."

Upon graduating in 1998, Kinnison embarked on a rigorous training regimen, starting at NAS Pensacola for flight training and continuing at Randolph AFB in San Antonio. His subsequent assignments read like a geography lesson: Alaska, North Carolina, Texas, and Florida, punctuated by multiple deployments to Iraq and Afghanistan.

But even as Kinnison climbed the ranks, eventually becoming a Commander at Hurlburt Field, the idea of civilian life was never far from his mind. "The thought

of transitioning out of active duty began before I even joined the Air Force," he admits. This long-term perspective, coupled with shifting political landscapes and a desire for greater control over his future, ultimately led to his decision to retire.

For many veterans, the transition to civilian life can be daunting. The structured environment of the military, with its clear chain of command and defined roles, often contrasts sharply with the more fluid civilian world. However, Kinnison's approach to this challenge was characteristically pragmatic.

"We didn't follow a stringent plan," he says. Instead, Kinnison and his wife opted for entrepreneurship,

a path that allowed them to leverage their skills and interests. This decision led to an eclectic mix of ventures: carpentry, French Bulldog breeding, property management, and a reselling business.

Kinnison's transition wasn't without its hurdles. "Timing and paperwork were the biggest challenges," he notes. However, he credits the Disabled American Veterans (DAV) organization as a crucial resource during this period. A friend's advice to engage with the DAV for a medical record review proved invaluable in navigating the complex disability paperwork process.

This experience highlights a critical point for transitioning service members: the importance of leveraging available resources. Organizations like the DAV can provide invaluable assistance in areas that may be unfamiliar to those accustomed to military systems.

Kinnison's story also underscores the transferability of military-honed skills to civilian enterprises. "Integrity, service before self, and excellence in all endeavors are core values that continue to guide my post-military career," he explains. These principles, ingrained through years of service, now form the foundation of his business ethics.

The transition to civilian life often requires a shift in mindset. For Kinnison, this meant embracing flexibility and pursuing passions. "Find a job you enjoy doing and you'll never work a day in your life," he quotes Mark Twain, a philosophy that has guided his post-military choices.

This approach has led Kinnison and his wife to unexpected places. Their carpentry business, Ten Digits Carpentry, allows them to exercise creativity and craftsmanship. Meanwhile, their French Bulldog

breeding operation, MS Farm Frenchies, combines their love for animals with entrepreneurial acumen.

For veterans considering their own transitions, Kinnison emphasizes the importance of early preparation. "Start planning at least a year out," he advises. "Have a game plan and work towards it."

The Kinnisons' success also highlights the potential for veterans to thrive in non-traditional career paths. While many ex-service members gravitate towards government or corporate roles, entrepreneurship offers a viable alternative that can leverage military-instilled discipline and leadership skills.

However, it's crucial to note that the path to entrepreneurship isn't without risks. Veterans considering this route should carefully assess their skills, resources, and market opportunities. Seeking guidance from mentors or veteran-focused business organizations can provide valuable insights and support.

Kinnison's journey from military service to civilian entrepreneurship offers several key takeaways for transitioning veterans:

1. Start planning early: Begin considering post-military options well before retirement.

2. Leverage available resources: Organizations like the DAV can provide crucial assistance.

3. Be open to non-traditional paths: Entrepreneurship can offer fulfilling alternatives to corporate careers.

4. Apply military values to civilian life: Integrity, service, and excellence translate well to business settings.

5. Pursue passions: Finding work you enjoy can lead to greater satisfaction and success.

As the veteran community continues to grow, stories like Kinnison's serve as both inspiration and roadmap. They demonstrate that with proper planning, resource utilization, and a willingness to embrace new challenges, the transition from military to civilian life can be not just successful, but deeply fulfilling.

In Kinnison's words, "I am very proud of my military career and do not view the transition as particularly difficult." It's a sentiment that, while not universal, offers hope and direction for the thousands of service members who transition to civilian life each year.

Need help with your transition? Have questions? Link up with Eve on Linked In today.

www.linkedin.com/in/eve-nasby-given-hiring-expert

Photo by Brooke Stevens

Military Skills in the Civilian World: A Veteran’s Guide to Career and Financial Stability

By Paris Moulden Wounded Warrior Project

Like many other veterans, Arnulfo Dauto found it difficult to adapt to civilian life. In the service, there was a defined mission, built-in camaraderie, and an overwhelming sense of purpose.

Despite multiple combat deployments in extremely dangerous conditions, Arnulfo didn’t want to leave the military. When he was medically retired from the Air Force after 12 years in the service, he wasn’t sure what was next for him. By then, he had a family to help support him, but he didn’t know how his job with the military police force would serve him in the civilian workforce.

To make ends meet, Arnulfo took a series of different low-wage jobs. He worked hard but never seemed to get ahead – or even catch up. On top of that, he was dealing with injuries he sustained from his service, including traumatic brain injury (TBI) and post-traumatic stress disorder (PTSD). He felt like he didn’t know where to turn and wasn’t comfortable asking for help.

“The hardest part is not having people there for you,” Arnulfo said. “In the military, we’re all going through it. You have a team. If you’re trying to wade through all this by yourself, you’re going to get super lost and overwhelmed very quickly. That’s how I was for the first couple of years.”

That all changed when Arnulfo connected with Wounded Warrior Project® (WWP) and realized he didn’t have to face the challenges of transitioning to civilian life alone.

Financial Issues and Impact on Veterans

Warriors to Work can help veterans with career counseling, resume writing, interview prep, and more.

Financial strain is a serious and growing issue among warriors registered with WWP™. According to WWP’s most recent Warrior Survey,* 64% of warrior respondents indicated they did not have enough money to make ends meet at some point in the past 12 months. Inflation was the No. 1 reason warriors reported financial strain, followed by working but not making enough money.

The survey also determined that financial strain negatively impacts a warrior’s quality of life. For Arnulfo, difficulty making ends meet and finding fulfilling work took a toll on his family life.

“When I was taking these jobs, and I hated going to work, I was mad all the time, and it affected me at home,” Arnulfo said.

While financial strain can – and does – affect anybody, veterans often face unique challenges because of the structure of the military and physical and mental injuries. “Physical injuries sustained during service can limit the types of jobs veterans can perform,” said Tony Smith, regional director for WWP’s Warriors to Work®. “Conditions such as PTSD, depression, and anxiety are prevalent among veterans and can hinder job performance and workplace interactions.”

Translating Job Skills

“I know how to use heavy machine guns and calling in from helicopters or airplanes, but you can’t really use that in the civilian world,” Arnulfo said. “There’s no use for that.”

It’s common for veterans to have difficulty translating their military jobs and skills into something that will stand out to a civilian employer. That was the case for Arnulfo.

Warriors to Work helped Arnulfo recognize how his military skills could serve and add value to a civilian company.

“I was applying everywhere, and I wasn’t getting any offers I wanted,” he said. “I would just take these jobs even if I was overqualified, and I was getting really bummed about it.”

Arnulfo initially contacted WWP for connection and mental health services, but at an event, he was given a Warriors to Work card. Redoing his resume was priority one.

“Veterans often possess highly specialized skills that are specific to military operations. Translating these skills into civilian job qualifications can be challenging,” Tony said.

Warriors to Work provides warriors and their family members with tools and resources to find meaningful employment and improve their financial well-being. It can assist with resume writing, career counseling, interview preparation, job placement programs, and more.

Continued on next page >

That expertise and assistance made a world of difference for Arnulfo and his family. Warriors to Work helped him translate his military skills into something any civilian employer could benefit from.

“Any application I put in, I was getting a callback,” Arnulfo said. “I ended up getting an interview for the job I have now. The financial burden taken off my shoulders is life changing.”

Arnulfo now works with an emergency response team for corporate security. He’s been able to move his family out of an unsafe area in Las Vegas and into their own house.

“When you finally get a job that you enjoy going to, and that’s paying you what you should be getting paid, it’s a massive boost,” Arnulfo said.

Getting veterans not just into a job but into a meaningful one is a big goal of Warriors to Work.

“Gainful employment boosts self-esteem and confidence, which are essential for overall health,” Tony said. “Meaningful work provides a sense of purpose and fulfillment, contributing to overall life satisfaction.”

Service Equals Skills

Veterans often possess skills they may not even be aware of, so they aren’t making potential employers aware. Working with Warriors to Work, Arnulfo realized how valuable the skills he learned in the military are, like the ability to multitask and pivot from one task to another.

“A career allows veterans to utilize their skills, experience, and leadership qualities effectively,” Tony said. “Veterans bring valuable skills and perspectives that can significantly benefit civilian employers and society.”

Arnulfo knows not every day is going to be great. He still deals with the lingering effects of TBI and PTSD.

Arnulfo said it was hard for him to ask for help, but he realized he was “suffering for no reason” and there were resources out there that could make his life better. He wants to make sure that other veterans know that, too.

“There’s no need to put yourself through any more hardship than you need to go through,” Arnulfo said. “My whole mission now is to help as many veterans as I can.”

Job Search Tips for Veterans

Warriors to Work regional director Tony Smith lists the top five things veterans should consider when job hunting after they leave the service.

Identify Transferrable Skills – Assess and identify those skills acquired in the military that apply to civilian jobs, such as leadership, problem-solving, teamwork, and technical skills. Learn how to articulate experience into terms that civilian employers understand. Take advantage of educational benefits provided by the GI Bill to fund additional education or training.

Resume and Cover Letter – Develop a resume that highlights relevant skills and experience in a way that resonates with civilian employers. Avoid military jargon and focus on accomplishments and results. Customize

resumes and cover letters for each job application, emphasizing how your background aligns with the job requirements.

Mental and Physical Health – Ensure that any physical and mental health issues are addressed. If needed, seek support health care services from the VA or through a veterans service organization, like WWP, which offers programs to improve mental and physical health. Consider jobs that offer a healthy work-life balance, especially if dealing with ongoing health issues.

Patience and Persistence – Understand that finding the right job may take time. Be prepared for a potentially lengthy job search. Keep applying, networking, and improving your skills. Stay motivated and positive throughout the job search.

Education and Training – Consider pursuing further education or training to bridge any gaps between military experience and civilian job requirements. This could include college degrees, certifications, or vocational training.

To learn more, visit wondedwarriorproject.org or call 888.ALUM (997.2586) to connect with the WWP Resource Center.

HELPING VETERANS THRIVE

Since 2003, Wounded Warrior Project® has helped post-9/11 wounded, ill, and injured veterans, service members, and their families realize what’s possible.

WOUNDED WARRIOR BETH KING

Transition to Business HUMAN RESOURCES

By Paul Falcone PaulFalconeHR.com

Navigating Political Discussions at Work

This August issue of Homeland – San Diego Veterans Magazine will be released just about three months before the November presidential election, and it’s important that we discuss the “800-pound gorilla in the room”—political discussions at work and the potential for incivility. Please note: I don’t intend to offend anyone in this piece, nor do I attempt to take sides. Instead, my goal is to share ideas to help you navigate the challenges that may be coming your way in the workplace in light of the visceral differences of opinion that exist this particular presidential election. Here are some considerations you might want to give thought to...

Engagement versus Avoidance: What’s Your Best Workplace Strategy?

Simmering political tensions are not uncommon, but it’s significantly “different this time.” Citizens appear to be struggling with even the most fundamental values and beliefs regarding the political parties, the candidates running on the tickets, and the interpretation of the Constitution itself. Do you have the right to have very strong feelings about the future direction of the country and how you intend to vote? Of course. And is the right to free and protected speech—including discussions about religion and politics—protected under the First Amendment? You bet. But here’s where things can get dicey: your right to free speech under the Constitution might conflict with your company’s antidiscrimination, anti-harassment, and anti-retaliation policies.

Employers will no doubt adhere to their policies that defer to creating and sustaining a friendly and inclusive work environment. So, if your actions appear to be uncivil, threatening (in a directed or veiled manner), accusatory, or the like, you could find yourself on “the sharp end of the investigation spear,” so to speak. And you won’t want to be the subject of an internal investigation regarding workplace harassment, discrimination, or retaliation because you initiated a simple conversation that came to words, led to a shouting match, or resulted in any type of physical altercation (think pushing, shoving, or throwing a punch).

My best advice under the circumstances, therefore, is to refrain from expressing strong opinions about your political beliefs at work. People are so quick to take

offense that you could find your work associates running to Human Resources or your company’s owner if they interpret something you’ve said as offensive, challenging, or otherwise inappropriate. And that’s where all the drama can then kick in. . . Sure, you have the right to discuss politics at home and with friends. Likewise, you have the right to post your thoughts to social media. But consider refraining from discussions about your political (or religious) beliefs with peers, superiors, and especially subordinates at work. It can open a whole can of worms, which is why the saying “Never talk about religion or politics at work” still holds true—especially as we approach the election of our lifetimes. And you certainly don’t want to initiate a simple and well-meaning discussion that devolves into arguments and anger with those you work with day in and day out.

A Way Forward

If you’re thinking that we should all be able to disagree without anger and hold such conversations in the workplace, I hear you. But in reality, we’re simply not there yet as a society. So much of the 2024 presidential election is about emotions rather than intellect for many people. To attempt to persuade coworkers, subordinates, or your boss about the “logic” behind your argument could, at best, likely result in resentment; at worst, it could permanently damage relationships or result in termination. And yes, as a civil society, we should be able to listen to others’ arguments and be willing to see the flaws and weaknesses in our own beliefs. At least for the next three months, however, it is likely in your career best interests to refrain from engaging in discussions that—because of the visceral and emotional nature of the topic—could easily escalate.

My best advice: think past your First Amendment right to free speech and keep a lower profile at work while the election mechanics play themselves out. There’s a lot at risk this election cycle—likely more so than at any other time in our lives or national history. Let’s not place our jobs at risk as well for engaging in potentially uncivil conversations about the presidential candidates or their political parties. Hopefully, the nation will find a way to heal after the November elections. For now, I recommend taking a “less is more” approach and directing your opinions and feelings toward audiences outside the office or shop floor.

Paul Falcone (PaulFalconeHR.com) is a consultant specializing in management & leadership training, keynote speaking, and executive coaching.

His bestselling books on hiring, performance management, and leadership development are available at amazon.com/author/paulfalcone

www.harpercollinsleadership.com/catalog/paul-falcone/

Veterans Make Great Entrepreneurs FRANCHISE DREAMs

By Doug Dwyer doug.dwyer@dreammakerbk.com

From Military to Marketplace Franchising Offers Proven Processes Veterans Can Easily Implement

If you were to ask a franchisee (regardless of brand) what one of the biggest benefits they receive through franchising; most will mention proven processes. Having been in franchising for three decades, I believe that processes are the backbone of any successful franchise system. It doesn’t matter if it’s pizza, oil changes, or kitchen and bath remodeling, standardized processes ensure consistency, quality, and efficiency across all franchise locations. They allow new franchisees to replicate a proven business model and most importantly, ensure a high level of client satisfaction. High satisfaction creates brand loyalty which then creates more clients.

Think about the proven processes of a franchise like the military’s SOP (Standard Operating Procedures) where they are used to standardize how a unit operates through the use of organizational best practices. In franchising, they reduce the risk of failure by providing a roadmap based on proven methods and successful strategies.

Veterans have an advantage over civilians with their appreciation for proven processes and systems. They bring a unique skill set to franchising, including discipline, leadership, and the ability to follow established procedures. Clear, well-documented processes leverage these strengths, streamlining training and operations, and making it easier for veterans to get up to speed quickly and operate effectively.

Here’s why processes are crucial in franchising:

1. Consistency: One of the primary benefits of a franchise is that customers can expect a consistent experience regardless of the location.

2. Efficiency: Well-defined processes streamline operations, reducing waste and optimizing resource use.

3. Quality Control: Standardized processes help maintain high quality across every client interaction.

4. Training and Support: Detailed processes provide a clear framework for training veterans and their employees.

5. Scalability: Franchising relies on the ability to replicate a successful consumer-centric processes for veterans to grow their franchises.

Franchising offers veterans a unique opportunity to apply their skills in a structured, supportive environment. Veterans recognize the benefit of a roadmap based on proven methods and a successful strategy, much like a mission plan they are accustomed to seeing in their military careers. While civilian counterparts may often think there’s a better way, veterans have learned that following proven processes can lead to proven long-term success and stability.

Doug Dwyer is the President & CSO of DreamMaker Bath & Kitchen, a company dedicated to helping its remodeling franchisees achieve Strong Margins and a Quality of Life. doug.dwyer@dreammakerbk.com

www.dreammakerfranchise.com/veterans-franchising-opportunity

BUSINESS FOR VETERANS

By Barbara Eldridge www.mindmasters.com

Trust Changes Everything

To succeed in today’s competitive marketplace, it is essential to stand out from the crowd. Steven Covey in his book The Speed of Trust – The One Thing that Changes Everything stresses building our brand means building TRUST.

People do business with people they like. So business is based on relationships. The relationship matters as much as service and is a sure-fire way to have customers come to you rather than having to chase after them. When people like you, they trust you and want to work with you.

What this means is that customers buy from people not corporations. Long-term success in business comes with building long-term relationships. So just like KFC has used Col. Sanders to promote the quality and consistency of their product (he’s always pictured in his white coat) to succeed you need to promote yourself and what you stand for. How do you do this? By consistently building TRUST, trust is everything. It is the lifeblood of your business.

Trust comes from contributing real value and people experiencing the values, vision and purpose that drive you. Building trust means harnessing the power and potential in your market.

1. Learn to establish rapport. Make social connections, ask questions.

2. Follow through on what you say you will do. This demonstrates integrity.

3. Actively listen to your customer. This will forge an emotional connection.

4. Stand behind your work. This makes customers feel more confident about your product/service and the risk they are taking.

5. Be willing to communicate in a timely manner and provide accurate information about their project.

6. Understand the problems, challenges, concerns and issues of your target market. They need to know you are not a stranger.

7. Act consistently on your values.

Practicing these keys will build more trust with your prospects and clients because it won’t feel like marketing. It will feel more like educating, informing and being a valuable resource. And wouldn’t you prefer to do business with people who do business this way?

Challenge yourself to review your core values and decide if your behaviors reflect them. They are your foundations for building trust.

Barbara Eldridge President/ Founder of Mind Masters an organization that provides business owners a proven, repeatable process that keeps the focus on the business of success. She can be reached at (858) 467-9091

The mission of Zero8Hundred is to proactively link military service members, recent veterans, Reservists, National Guard and spouses (including Gold Star spouses) to the broad range of resources and opportunities in their local community dedicated to helping them transition to civilian life

Zero8Hundred derives its name from the daily military ritual of raising the American flag at 0800 hours (8:00 a.m.) to signal that a new day of work has begun.

Zero8Hundred uses a Veterans Wellness Model to create & ensure a better system to ease the transition into the civilian community before, during and after leaving the armed forces

Through a unique partnership with community partners and the military, Zero8Hundred provides a one-stop approach to support transitioning service-members, veterans and their families.

Evangel University: Here to serve those who serve

We believe that the sacrifice and commitment of our nation’s service members should be recognized and rewarded. Evangel University has a connection with the military dating back to World War II. In fact, the very grounds upon which Evangel is built served as the O’Reilly General Hospital, an Army facility that opened in 1941 and treated more than 50,000 wounded soldiers. Serving our nation’s military members is a proud part of our heritage and a privilege we continue today.

Educational opportunities designed with you in mind

We are dedicated to thoughtfully supporting service members in their academic pursuits. Convenient fully online degrees are available, with multiple start dates throughout the year. Courses are delivered in five-week block formats with one course offered at a time. This flexible schedule is great for working adults with a busy life schedule.

Graduate and seminary degrees are also available, including the premier Chaplaincy program offered through a Master of Divinity degree at the Assemblies of God Theological Seminary (AGTS), embedded at Evangel University. This popular program has provided chaplaincy training to over 200 active duty service members.

“AGTS is committed to preparing students for the next stage of their careers or ministries,” said Chaplain J.P. Smith, a 2016 AGTS graduate. “As a chaplain candidate at AGTS, I had the opportunity to conduct practical military training at Fort Jackson, South Carolina, West Point, New York, and Fort Gordon, Georgia while gaining elective credits toward my degree program.”

Smith reflects, “I have spoken with countless chaplain candidates who attended other seminaries, and one thing is evident – AGTS chaplain candidates were significantly ahead of their peers from other seminaries. AGTS provides the best training, support, and education.”

Customized support

We also recognize the extensive training that active and veteran service members have received and as such, we award credit for armed services education and training from the Joint Services Transcript (JST), according to the recommendations of the American Council on Education. Our driving focus is to provide for the needs of service members as they pursue education in their area of choosing.

The Admiral Vern Clark Veterans Center provides focused support to military families, including help with keeping track of required federal paperwork, connecting them with peers and mentors, and offering a comfortable place in which they can relax.

The center provides a wide-open door for service members and their families to feel at-home and cared for while pursuing their educational goals.

The Veteran’s Center Coordinator, Dane Moore, is a retired Master Sergeant and has used both Tuition Assistance and VA GI Bill benefits for many years.

“When I first started the VA process, I did not know where to start.” Moore said. “This is why we made easy to follow checklists that give veterans or dependents a step-by-step method to getting their well-deserved education benefits.”

Affordable and flexible options

As a yellow ribbon approved school, Evangel’s goal is to make the process of receiving an education both affordable and flexible. Our online courses maintain the same level of rigor as any classroom-setting course, while providing students with a flexible schedule and setting.

We accept military tuition assistance, and the Veterans Center coordinator is available for one-on-one customized support to help service members streamline the Veteran’s Administration (VA) and active-duty Tuition Assistance processes.

We have a long history of training military chaplains and providing a wide range of educational degrees to service members. We are here to help you with your education goals.

To learn more about Evangel’s military benefits or to apply, visit our website at www.evangel.edu/military.

Veterans Chamber of Commerce

By Joseph Molina www.vccsd.org

P R O C U R E M E NT

Doing business with the Government

There are nearly 29 million small businesses in the United States, and 11% of them are owned by veterans, according to 2016 data from the U.S. Small Business Administration. More and more men and women are turning to entrepreneurship after serving in the military, increasing the number of veteranowned small businesses.

Offering your product or service to a government agency is probably one of the best ways to be successful in your business.

Why reinvent the wheel when you don't have to?

With the help of the Veterans & Diversity Procurement Council, Veteran owned business owners will acquire the knowledge and skills they need to succeed in government contracting. As part of the program, Veterans & Diversity Procurement Council assignes you an “Parner Advisor” who do the work for you, by creating your profile and gets you set up as a Vendor with Local Entities like, counties, cities, colleges and universities. The Parner-Advisor does the work for you! Once registered, bids will just start arriving to your Inbox based on your posted profile. Procurement doesn’t have to be difficult.

Get your Designation as a Veteran Owned Company

Government Contracts are easier to get when you have the right designation. You can receive designations from the SBA or from the National Veterans Chamber (NVCC). Get as many as you can, for example if you are a Veteran, get the Veteran Owned designation, if you are a female Veteran, you can request the Female Veteran Owned Designation form the NVCC, if yiou are a Micro-Business, you can request the Micro-Entrepreeneur or the Solo preneur Designations from the NVCC. There are others that you may want to look into. Take a look at this link to see the full list of approved Designations https://leadership.my.canva.site/veterans

Federal Procurement Opportunities

You can find government customers through the Federal Business Opportunities website.

Business owners can register and create a “Search & Match” – This program does the Search for you within the Federal Procurement Marketplace.

To request a Federal Search & Match visit this link https://leadership.my.canva.site

Government Procurement vs Private Sector Procurement

As a business owner you may want to consider registering with the Veterans & Diversity Procurement Council an advocate arm of the National Veterans Chamber who promotes Procurment opportunities between Small companies and the Private sector. Many large companies participate in our Diversity programs and have a commitment to provide contracts to small businesses. The Designation for private sector procurment may be a great option when entering the procurement field.

If you need assitance or have questions, just send us an email at: veteransccsd@gmail.com we will be happy to provide a free consultation and go over the different options for you.

The National Veterans Show:

- Be our guest on the show – click the link: www.vccsd.org/radioshow.html

- If you have any ideas or a project that you would like to Develop in collaboration with the National Veterans Chamber, send your ideas to: veteransccsd@gmail.com

Disclaimer: The information provided is for educational purposes only. Make sure to consult with a real estate financing Loan expert who can provide valuable guidance in navigating these decisions and finding the right solution for you.

OPPORTUNITIES IN LAW ENFORCEMENT

You’ve served your country, now serve your community!

Military and law enforcement have had a longstanding relationship with overlaps in training exercises, equipment, and, most important, personnel.

It is not uncommon for a service member to make the jump from the military to law enforcement as both professions look for the same characteristics; leadership, fidelity, chain of command, and teamwork are all common themes in both professions.

Quite understandably, many American military veterans often gravitate to a career in law enforcement when the time comes to rejoin the civilian workforce.

The two professions have many fundamental similarities; from the uniforms they wear with pride, to the firm command structure they serve under, to great personal risk they endure while protecting those who cannot protect themselves.

The following agencies are actively hiring & proudly support our veterans, active military and the families that keep together.

From Navy Sailor to San Francisco Police Officer

By Holly Shaffner

Changing careers can be exciting, exhilarating, and filled with trepidation. Meet Officer Cindy Ovares who has made the transition numerous times – from active-duty service member, to student, massage therapist, teacher, and now police officer.

The life experience she gained in those previous longterm jobs set her up to be successful today. She is doing what she’s always wanted to do – have a career that is challenging and rewarding.

Cindy was like many seniors in high school as she contemplated what she would do after graduation. When the Navy recruiter called the house looking for her brother, the recruiter instead got an eager, independent 17-year-old woman who wanted to find adventure. Just a few months later, she was off to “see the world” and start her first career.

As an Aviation Machinist’s Mate, Petty Officer Ovares was a jet engine mechanic. It was a male-dominated job, and she wanted to prove that anything a man could do, she could do better. She attended military schools in Florida and Virginia to learn her trade, and was later stationed in Lemoore, California. She was attached to VFA-22, an F/A-18 Super Hornet squadron, that deployed on ships. After serving four years on active duty, she earned Post 9/11 GI Bill education benefits, and chose to leave the Navy to attend college.

After completing her bachelor’s degree in Secondary Education and being a fluent Spanish speaker, she was hired to be a high school Spanish teacher. The job was gratifying; but also, under resourced, understaffed, and had little room to grow professionally. She wanted something new and challenging, was drawn to the community where she grew up, so, in her late 30s she applied to be a police officer.

“Being able to talk to people, figure out what they are going through, and what they need is a huge portion of the job. I enjoy interacting with the public, and engaging in what I call verbal judo.”

- Officer Cindy Ovares

Officer Ovares was accepted to the San Francisco Police Academy and has been an officer for the last three years. She is a foot patrol officer working in the Tenderloin District – a 50-block area that has a storied history, and has been known for homelessness, drugs, and crime.

“Being able to talk to people, figure out what they are going through, and what they need is a huge portion of the job. I enjoy interacting with the public, and engaging in what I call verbal judo,” said Officer Ovares.

For Officer Ovares, the parallels between serving in the military and serving in law enforcement made the transition go smoothly:

• Routine – You know what to expect before your shift begins (what time to report, what uniform to wear, the structure of the day).

• Camaraderie – The bond between fellow officers is like the bond between your fellow military brothers and sisters.

• Variety – Every day is different with different assignments and duties, so the job is never boring.

• Benefits – Include a competitive salary, paid vacation days, floating holidays, and sick days, healthcare, retirement, and special pay for certain assignments and being bilingual.

As a Latina giving back to her community, she admits that the job comes with highs and lows. Officer Ovares recommends a career in law enforcement for those military members looking to make a smooth transition to a new chapter.

To learn more about the San Francisco Police Department, or to connect with recruiter, go to: www.sanfranciscopolice.org/your-sfpd/careers

“Veteran life in CBP”

U.S. Customs and Border Protection’s (CBP) San Diego Field Office (SDFO) has established the Employee Wellness & Engagement (EWE) Unit to foster a workplace that promotes all-inclusive health – physical, mental, social, and spiritual. This unit is dedicated to helping the whole employee and one of the unit’s primary focuses is the wellbeing of military veterans.

CBP understands the need to relate to its workforce and that is why the driving force behind the SDFO Veteran Support Program (VSP) initiative to serve military veterans is a military veteran who served in the U.S Army.

The attack on U.S. soil on September 11th, took place during VSP Coordinator Edwin Diaz’s sophomore year at Morse High School. This attack amplified his desire to serve and protect our nation. After graduating, he enlisted in the U.S Army as a 11B, Infantryman with intention to deploy and engage in combat. VSP Coordinator Diaz attended basic training in Ft. Benning, GA, the ‘Home of the Infantry,’ received orders to Ft. Hood, TX, 1st Cavalry Division (1-8 CAV Mustangs), and deployed to Operation Iraqi Freedom (OIF) in East Baghdad, Combat Outpost Hope and Forward Operating Base in Rustamiyah (2006-2008). After Diaz completed his contract, he was honorably discharged, returned home to San Diego, CA, and continued to serve by gaining employment with CBP in 2011 at the San Ysidro Port of Entry.

VSP Coordinator Diaz has led SDFO in its mission to support military veterans and their families by bringing them resources such as benefit awareness, equine therapy, alternative mental health programs, CBP resources, and local community programs.

The EWE Unit believes in uniquely helping each employee; and in this case, the VSP Coordinator has spread educational materials for Veteran Affairs (VA) educational benefits, Military buy-back, and Disabled Veteran Leave to assist veterans during their transition into their career with CBP.

This positive work environment that is built on wellness and education has been established for SDFO’s 655 veteran preference employees and has led to a healthier CBP community. This vast network has made SDFO a prime location for military veterans and has become a recruitment tool to promote more veterans to apply to CBP’s SDFO and to be served while they serve.

Also, SDFO has 5 onsite clinicians in which 2 of these clinicians has extensive experience helping military veterans and 1 being a veteran herself. The EWE unit also utilizes its Chaplains and Peer Support Members (PSM) to walk alongside military veterans and their families through various life transitions. Chaplains and PSMs participate in routine training (i.e., CBP Safe Harbor, Suicide Prevention Training, Copping Strategies, Self-care, etc.) to better serve the workforce and CBP SDFO military veterans.

VSP Coordinator Edwin Diaz is supported by Peer Support Program Coordinator Enrique Rodriguez, Honor Guard Program Coordinator Rene Munoz, and Chaplaincy Program Coordinator Robert May

This specialized team tirelessly collaborate with their programs to help employees, veterans, and their families.

The views expressed are the authors’ own and do not necessarily reflect the views of U.S. Customs and Border Protection, the Department of Homeland Security, or the U.S. Government.”

(L) to (R) Enrique Rodriguez, Edwin Diaz, Robert May, Rene Munoz

SDPD Ride Along: A Story of Two Marines

By Amber Robinbson San Diego Veterans Magazine

When I asked to go on a ride along with the San Diego Police Department, making a special request for any veterans-turned-cops, I expected a really serious, possibly dangerous, afternoon of shadowing our city’s toughest crime fighters.

What I got was an afternoon of heartfelt service to our San Diego community, honorable humility and a lot of respect.

When I asked whether former Marine Sergeant Major, Mark Wright, and his partner, former Marine Staff Sergeant, Sean Bunch, had rank or titles he said their titles were just San Diego police officers. They are relatively new partners, but act like they’ve known each other for years, which is usually the case when you get Marines together.

Wright is a newer addition to the force, coming on board two years ago, with Bunch only having two years left.

Currently, these brothers-in-arms spend their days patrolling the entirety of Balboa Park.

Although neither men are taking fire or kicking in the enemy’s door on this beat, like during their time in Iraq or Afghanistan, they still work hard to serve their local community. Service which can range from tracking down criminals to answering questions from lost pedestrians, to giving out stickers to kids and never backing down from a chance to turn on those flashing red and blues just to make one of them smile.

Most of our particular day was cruising around beautiful Balboa Park running car tags to see if they were current, from cars not displaying proper plates and placards to those double parked. Bunch says they often catch parole violators or even stolen cars doing just this. I was struck as I watched both officers go out of their way to look in and around vehicles to find plates or disability placards not displayed correctly so as to avoid issuing superfluous tickets.

“We try to give everyone the benefit of the doubt,” said Wright. “We’re not out to get anybody.”

Although, both officers confirm that enforcing even the most basic of park rules can yield large payoffs. During a recent patrol Bunch spotted an individual smoking in the park, which is illegal. As he circled back round, the individual turned and rapidly tried to walk away, which activated immediate suspicion. He was detained and came back with a warrant for numerous kidnapping and child molestation charges.

Both men say a lot of what they do is talk with museum owners and those living in the neighborhoods surrounding the park about their concerns. A shared concern by all is the park’s homeless population.

Bunch says their posture towards the homeless is mostly that of assistance, adding there are many resources available for those who would take them.

Officer Sean Bunch

Officer Mark Wright

The city spends a lot of money on resources,” said Bunch. “The biggest problem we run into is whether or not the [homeless] people want them, and a lot of them don’t.”

Thus, the men tend to run into the same issues with the same people pretty often. Although frustrating, they have learned that respect goes a long way when challenged with these repeat offenders. Bunch recalls spotting one such offender in the park, who was in violation of his parole and wanted on warrant. He was unable to get to the offender immediately, but still apprehended him with a verbal request. The parolee waited patiently to be hand-cuffed and arrested, simply out of the respect he held for the law man.

“Being respectful of everyone despite their lot in life goes a long way in this job,” said Wright.

Both men say a huge part of their work is being able to connect and communicate with the myriad of people they meet daily.

Bunch says he feels he and Wright are lucky to come to the force later in life, given it means they have a wider frame of reference for those they meet and serve daily. “We deal with people who are going through all kinds of things in life,” said Bunch. “And it’s helpful to be able to say, ‘hey I know what you are going through, I’ve been there.”

As the day progressed, I realized that both gentlemen definitely had a long list of tough and unique life experiences to pull from. Both proudly served the United States Marines for years, traveling to war and all over the world, experiences that yield much wisdom as well as many a story.

Bunch, for instance, did not come to the force straight from the Marines, but from Hollywood. Surprisingly, he is a member of the Screen Actors Guild, working as a military advisor on various productions, like Lonestar 911, and appearing in some as well, such as one of the most recent Men in Black movies.

“I grew up outside of LA,” said Bunch. “So, I’ve always just kind of been around the business and found a place for myself there with all my military experience.”

Bunch hopes to return to work in Hollywood after he leaves the force, bringing with him a new level of experience and respect.

Wright, who retired from the Marines as a Sergeant Major never worked in Hollywood, but he does have plenty of stories about being a proud grandfather, father and new amputee. When I entered the Central Division Station and met him, he said he was just getting back to work after some time off after losing his leg.

Wright remained unscathed during his over-20-years in service, overseas deployments and endless combat train ups. It wasn’t until after service that he lost his leg in a motorcycle accident late one foggy night a little over a year ago. Wright says it had been an eventful second watch and he was leaving the station about 2 AM on his motorcycle when it happened.

“It was only about two minutes from work,” said Wright. “I was coming around a curve and entered into what I thought was fog, and as I’m entering, I see a headlight and side mirror in my lane.”

That headlight and mirror became an entire car that was blocking Wright’s entire side of the road.

“I was a heuy crew chief in the Marines and reverted to my training from that, grabbed my shoulders, braced for impact and went flying like a human lawn dart over my handlebars,” said Wright.

Wright landed in the ditch on the side of the road. He says he realized immediately that he had a back and leg issue. He learned that a bystander had called 911, but he requested they call back and state that the injured motorcycle rider was a policeman with the San Diego Police Department and expedite services. This one request would become pivotal in saving Wright’s life.

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“What I didn’t know at that time was that I had severed two arteries in my leg, and I was bleeding out,” said Wright.

What Wright would learn later is his heel had also been torn off on the wrecked car as he sailed past it into the ditch. After much pain and many surgeries, Wright would finally lose his leg from the knee down. says he doesn’t let it get him down, though. He’s proud to continue to serve as one of our city’s finest.

Both he and Bunch take much pride in their time as Marines and as San Diego Police Officers. Each officer comes from strong military stock, with Wright’s grandfather being a World War II veteran and Prisoner of War and Bunch’s father a decorated veteran of Vietnam.

All in all, this Army vet’s afternoon with two Marines was an impressive one. Both seasoned public servants, these honorable men have discovered you must give respect to get it, that violence is often not the answer and the most important thing to keep in mind along the way, is a good, human dose of empathy.

SDPD NOW HIRING

For more information visit www.joinSDPDnow.com or email us at SDPDrecruiting@pd.sandiego.gov

Officer Sean Bunch - Amber Robinson (Homeland Magazine) - Officer Mark Wright