THEPAYTECHVIEW CONTENTS
FINTECH FOCUS 18 Balls to the ATM Network! Cash & Card Consultants’ Ron Delnevo argues the solution to dwindling ATMs is staring the UK Government in the face... from an unexpected source
42 Odd one… in? René Pomassl, CEO of digital payments enabler Salamantex, charts the inexorable rise of altfi fandom
TECHNOLOGY & TRUST 4 COVER FEATURE Where the smart money is The ‘Fourth Industrial Revolution’ is at last well under way in payments and FS – SmartStream’s Roland Brandli says how, not if, companies choose to digitise will define them,
8
Nearly there now! Jukka Yliuntinen from G+D, considers the long and winding road to SCA and the further challenges awaiting at ‘journey’s end’
10 Spicing up payments How the jewel of Asia is turning up the heat on what’s possible in payments, according to Rüdiger Vogt of G+D and Aveek Chaudhuri
Everyone agrees that 2021 has been payments’ most transformative year yet. Digitisation efforts already under way were jet-propelled by the pandemic and consumers’ (now-engrained) desire to buy what they want, when and from whichever country they like. But what’s next? That’s the question we pose to the sector’s movers and shakers in this turn-of-the-year issue. We take a look at those countries that are well-known melting pots of change, India and Argentina, to see what could be coming over the hill for the rest of the world in 2022 and beyond. And we talk to innovators at the forefront of making whatever that looks like happen – from Cloud tech leader Microsoft to payments security force G+D and PPRO/Checkout.com, which are leading the way in crossborder transactions. Oh, and seasoned cash advocate Ron Delnevo has perhaps
26 Small but beautiful? Can banks adapt their business models to capitalise on the explosion of high-volume, low-value worldwide transactions? ING’s Evelien Witlox describes its experience
14 Rebuilding trust Roberto Dumerauf of CAME Pagos and ACI Worldwide’s Sonia Gomez consider how payment tech is putting Argentina back in business
TRANSFORMATION 20 Failure is not an option
ISSUE#10
28 All for one?
With banks’ payments business margins already under pressure, Accuity’s Dalbir Sahota and Tristan Blampied of Silicon Valley Bank UK, explore the impact of failed transactions and how to fix them
23 Rebalancing the business of payments
Banks are striving to solve an increasingly urgent payments revenue challenge. Gavin Maclean of Lloyds Bank Commercial Banking told us collaboration will help
CLOUD 32 Hard Lessons
TSB’s Head of Operations John Lyons considers how mid-tier banks like his own might respond to a massive upheaval in the payments landscape
Determined not to be caught out again, resilience is the new buzz word when it comes to PSPs’ tech strategies, says Form3’s Mike Walters
his most surprising suggestion yet, as he continues to champion notes and coins amidst the inexorable rise of contactless, QR and crypto. We hope you enjoy – and may your 2022 be profitable, prosperous and pandemic-free!
Tracy Fletcher, Editor
34 United we stand Collective action is needed to fight the growth of cybercrime. Sarah Armstrong-Smith of Microsoft and Marc Trepanier of ACI Worldwide discuss how to frustrate the fraudsters and maximise the Cloud’s benefits
CROSS-BORDER 38 Getting wise with the world’s financial data It’s been a landmark year for cross-border payments giant Wise, following a decade of impressive growth. We talk to CFO Matt Briers
40 Halt! Who goes there? Giving seamless international payments the green light will necessitate understanding – and providing for – localised requirements, say Checkout.com’s Tracy Meng and Claire Gates from PPRO
THEPAYTECHMAGAZINE2021 EXECUTIVE EDITOR Ali Paterson
GENERAL MANAGER Chloe Butler
PHOTOGRAPHER Jordan “Dusty” Drew
EDITOR Tracy Fletcher
US CORRESPONDENT Jacob Bouer
ART DIRECTOR Chris Swales
ONLINE EDITOR Eleanor Hazelton Lauren Towner
SALES TEAM Tom Dickinson Karen Estcourt Serena Khemaney Shaun Routledge
VIDEO TEAM Lewis Averillo-Singh Laimis Bilys Lea Jakobiak Daryl Kotze Douglas Mackenzie Laura Raimondi
FEATURE WRITERS David Firth Tracy Fletcher James Grant Martin Heminway Sean Martin John Reynolds James Tall
ISSUE #10 Fintech Finance is published by ADVERTAINMENT MEDIA LTD. Pantiles Chambers 85 High Street Tunbridge Wells, TN1 1XP
CONTACT US www.Fintech.Finance news@fintech.finance DESIGN & PRODUCTION www.yorkshire creativemedia.co.uk
IMAGES BY www.istock.com PRINTED BY LA Printers Ltd "PROUDLY NOT ABC AUDITED"
All Rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, photocopying or otherwise, without prior permission of the publisher and copyright owner. While every effort has been made to ensure the accuracy of the information in this publication, the publisher accepts no responsibility for errors or omissions. The products and services advertised are those of individual authors and are not necessarily endorsed by or connected with the publisher. The opinions expressed in the articles within this publication are those of individual authors and not necessarily those of the publisher.
ffnews.com
Issue 10 | ThePaytechMagazine
3
