Staff Matters 256

Staff Matters May 8, 2020 Issue 256 Week 45

CARING ABOUT OUR STAFF CLIENTS ARE OUR TOP PRIORITY!

In This Issue

Afford staff are the best in the sector. Our services are award winning and the reason for this is because we have strict policies and procedures in place which we follow in order to deliver exceptional services every day. As an Afford employee it is your responsibility to our clients to ensure that support and care is given in the correct manner and following Afford guidelines.

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We have a zero tolerance for any misconduct and any incidents will be investigated immediately. If staff suspect that any abuse is going on verbal, physical, financial or sexual towards any client this must be reported immediately to HR.

Clients Are Our Top Priority!

Afford Trivia Ask Our CEO

SLES Launches Online Learning Staff Profile

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We expect honesty and integrity from our staff, which should be demonstrated in the quality of care and services that we provide for all our clients. Central to our core is that we give our clients great value for money and great service. We need to stay focussed and maintain our standards. High quality of customer service is essential, such as showing empathy, honesty, courteousness and service with a smile.

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NRMA Blue Free For Afford Reminder Southport Hub’s Family Tree Hanyman Timetable Selfies of the Week Upcoming Events Trivia Answer

We must always treat our clients and colleagues with respect, dignity and kindness.

We are a big family at Afford, but it is important to remember that the client should always come first and is always right.

Our jobs are rewarding and every day we have the opportunity to put a smile on someone’s face, enrich the lives of our clients and make them feel safe and cared for. Afford staff are motivated to deliver delightful service, whatever it takes.

Do I need to fill out the JobKeeper form?

All staff need to complete this form,

except casual employees that joined Afford after 1 March 2019 or are on a visa and permanents who joined after 1 March 2020.

www.afford.com.au

Staff Matters

STAFF PROFILE NAME: Traidy Naidoo POSITION: Lifestyle Assistant LOCATION: True Blue Group Home, Penrith FAVOURITE MUSIC/SONG? Endless Love - Luther Vandross & Mariah Carey FAVOURITE MOVIE? The Perks of Being a Wallflower FAVOURITE HOBBIES? Song writing, singing, acting, motivational speaking and days at the beach FAVOURITE FOODS? Mainly a great pasta IF YOU COULD BE AN ANIMAL, WHAT WOULD YOU BE? A lion WHAT IS YOUR DREAM HOLIDAY DESTINATION? The Maldives IF YOU HAD THE POWER, WHAT WOULD YOU CHANGE ABOUT THE WORLD? Injustice in our legal systems IF YOU HAD TO TEACH SOMETHING, WHAT WOULD YOU TEACH? Dispute resolution in the workplace SOMETHING NO ONE KNOWS ABOUT ME? I used to lead and run worship in a church of over 8000 people

May 8, 2020 Issue 256

SLES LAUNCHES ONLINE LEARNING

Afford’s SLES trainers work in partnership with trainees to support them to realise their strengths and help them work out ways to use their unique talents and abilities to find a suitable job. Due to COVID-19, a lot of our SLES participants have chosen not to attend the sites. So, SLES Trainers and Employment Supports Manager, Symone Marjanovic, banded together to implement a new initiative to keep our trainees on track with their program goals and launched SLES ONLINE! SLES ONLINE went live on the 14th of April and has been a huge success with between 16 - 18 participants joining!

SLES trainers have been working hard and have successfully converted our SLES modules into online E-Learning modules. Trainees are sent the online learning schedule once a week outlining the upcoming sessions.

Using the Zoom platform, trainees are able to log in to two sessions a week on either Monday, Tuesday or Wednesday.

The trainers run sessions through a virtual classroom and have even included a “Social Friday” option where all SLES trainees can log on for fun interactions with their SLES friends.

The Zoom platform is a fantastic way for our trainers and trainees to keep in contact and offers them a way to connect with friends.

“I love SLES ONLINE, because I can still learn and I love seeing all my friends, otherwise, I would be sitting at home bored because of the Corona Virus”, said Brody Maddern.

It is essential we offer continued learning opportunities though isolation and the team has been able to deliver that service seamlessly. Through their ingenuity and the use of technology we can ensure our SLES trainees continue to strive towards their work and life goals every day.

www.afford.com.au

May 8, 2020 Issue 256

Staff Matters NRMA BLUE FREE FOR AFFORD STAFF

Afford is an Employer of Choice. We provide a variety of employee incentives and benefits by working with various external partners and businesses. We are pleased to announce yet another employer of choice discount for our staff from NRMA. All Afford staff can now access NRMA Blue completely free of charge! This benefits program is usually only available to NRMA members or non-NRMA members who pay $60 per year. Plus, you’ll get to enjoy access to exclusive discounts with the NRMA Blue app on things like fuel, car servicing, travel and entertainment.

The NRMA Blue app has many discounts available to help you save your pennies during this difficult time: • Caltex Star Mart – Save 5 cents per litre on Vortex Premium and 3 cents per litre on regular fuels.

• Use the mynrma app to find the cheapest and closest fuel station.

• NRMA insurance - 25% off car insurance • NRMA Car Servicing and Tyres - 10% off servicing and repairs, tyre products • Repco - 10% off parts and accessories • Manly Fast Ferry – 20% off Eco Hopper Ferry Passes • Thrifty – 15% off car rentals • NRMA Parks and Resorts – fourth night free • Spotify – 60 day free trial for new customers • Taronga Zoo – 15% off pre- purchased passes • 25% off gas and electricity through Simply Energy Afford staff use this link to join NRMA Blue: https://www.mynrma.com.au/blueafford No payment details are required, once you click the ‘become a member’ button this will request details required for membership and it will be active immediately. The membership will end after 12 months and there is no obligation to renew in 12 months’ time.

There is no limit to the number of sign-up’s using this link, so please share this with your family members!

Reminder!

Staff please remember the importance of social distancing while out with our clients in the community or in a van.

• In a HiAce van there should only be max of 2 staff and 3 clients.

• In an iMAX there should only be max of 1 staff and 3 clients.

• Standard car there should only be max 1 staff and 1 client.

Help stop the spread and keep safe Affordians!

www.afford.com.au

May 8, 2020 Issue 256

Staff Matters SOUTHPORT HUB’S FAMILY TREE Getting crafty and expressing ourselves through creativity is very important. There are many ways you can get creative at your sites and we have recently seen our Southport Day Program get crafty by connecting their clients and staff together through a family tree mural.

The idea to paint the family tree was organised by Southport Day Program clients, Chris McKenzie and Jess Timson. Within the limitations of social distancing, Chris and Jess put their idea into action and drew the outline of the tree before they began painting.

The project was completed over 3 days with the support of staff. Staff also assisted Chris and Jess to make some cranes to hang from the tree. Clients and staff took turns to paint their names onto the leaves.

Love the creativity happening at Southport!

Handyman Timetable Meet Our Handyman Tahier

Our Handy Man, Tahier, will be at the following sites this week: - Monday 11th May:

Mount Druitt & St Marys

- Tuesday 12th May:

Billabong, Dolphin & Empire

- Wednesday 13th May: Jamisontown & Butterflies - Thursday 14th May:

Windsor & True Blue

- Friday 15th May:

Weekly catch up & urgent requests

SELFIES OF THE WEEK

O even Herald, CE Selfie Above: St ce en er nf Co ee og enjoying the Co ing activity! beach team build

Pawsome Se lfie Above: Urrea, LSA and a fury Adriana friend at the zoo!

UPCOMING EVENTS DATE:

EVENT:

6th-12th May

Tourette Syndrome Awareness Week

10th May

Mother’s Day

15th May

International Day of Families

1-31st May

Mindful May

A: Cutlery

www.afford.com.au