African Cleaning Review JanFeb'24 by African Cleaning Review

YEARS

PROMOTING CLEAN

January/February 2024

Hygiene • Cleaning • Pest Control • Textile Care • Facility Management Services FOOD SAFE FRAGRANCE FREE

In this issue: Contract cleaning in focus Food and beverage hygiene solutions Sustainability successes at City Lodge Role of enzymes in textile care

Better Clean Better Business www.unileverprofessional.co.za

Safe cleaning? NO PROBLEM

Elevate your professional kitchen with the NEW Unilever Professional Food Safe* range – independently tested and certified Food Safe*. Safely, efficiently, and easily meet the requirements of your professional kitchen with one quality range for all your surfaces, ovens and floors.

www.unileverprofessional.co.za *Food Safe indicates that the product is safe to use on food preparation areas if usage instructions on back of pack are followed. This supported by the certification provided by Intertek, an external company that performed the analysis on: Toxicological Safety for Use in Direct Food Contact Applications (SANS 1828).

January/February 2024 | www.africancleaningreview.co.za

contents JANUARY/FEBRUARY 2024 VOL 25 NO. 1 Cover story WE THINK CLEAN – Unique in their value proposition and distinct from retail products, Unilever Professional products are engineered to meet specific business needs for the best results with minimal effort. With trusted brands used by millions of people worldwide, Unilever Professional means having peace of mind and results you can trust. We engineer products for a variety of businesses including: food service/ restaurants, hospitality, public washrooms and other establishments. Unilever Professional has been meeting the specific needs of households and businesses for years, providing the best results with minimal effort every time. Our brands are trusted by millions of people worldwide and for a good reason. No matter your business’s needs, Unilever Professional makes cleaning easy with brands you can trust to give you exceptional results. It’s the professional choice. Read more on page 15.

Opinion

• The importance of delivering cleaner, safer, healthier, and more sustainable places for all people

Industry News

Features

Publishing Editor: Johann van Vuuren +27 (0) 11 238 7848 or +27 (0) 72 611 1959 Email: africancleaningreview@cleantex.co.za Advertising: +27 (0) 11 238 7848 or +27 (0) 72 611 1959 Email: africancleaningreview@cleantex.co.za Operations and Accounts: Nandé Jacobs Email: africancleaningreview@cleantex.co.za All editorial contributions can be sent to the editor who reserves the right to publish editorial based on the strength of its content. No articles or photographs may be reproduced, in whole or in part, without written permission from the publishers. Although every effort is made to ensure the accuracy and reliability of material published in African Cleaning Review, e-squared Media and its agents can accept no responsibility for the veracity of the claims made by contributors, manufacturers or advertisers. Copyright of all material published in African Cleaning Review remains with e-squared Media and its agents.

Planned features for 2024

Food and beverage hygiene solutions 16 • New challenges in hygiene, ready for the bends in the road • The crucial role of HACCP cleaning equipment • Speeding up hygiene in commercial kitchens

Editorial

Educational

• Navigating the world of spill kits

FM Review

Feature sections in every issue: • Textile care review • Facilities management review March/April issue: Editorial deadline 17 February • Digital and smart solutions • Waste management solutions May/June issue: Editorial deadline 15 April • Hard floorcare cleaning solutions • Hand hygiene July/August issue: Editorial deadline 14 June • Healthcare cleaning and hygiene • Wipes and wiping solutions

• City Lodge Hotels shares sustainability successes

Textile Care Review

• Role of enzymes in textile care

People and Events

• Numatic annual golf day at Steyn City • PBEH professional designation aims to boost proficient cleaning workforce • NCCA Gauteng members meet for first time at new offices

AfricanCleaningReview

• Numatic: Cordless cleaning solution combats loadshedding 9 • Hako: Mastering the art of small-surface cleaning 11 • Unilever Professional: Elevate your cleaning routine 15

@AfricanCleanMag african-cleaning-review

• Surging demand for disinfection robots takes centre stage • Chlorine disinfectant no more effective than water – study • Digital platform launched to teach kids hygiene habits • Cleaning Products Europe 2024 registration now open

Contract cleaning • Professional cleaning companies vs in-house cleaners • The importance of selecting appropriate workwear for cleaning professionals • Keeping facilities clean and hygienic in the new year

African Cleaning Review is aimed at end-users, contractors and suppliers of products and services to Africa’s Cleaning, Hygiene, Maintenance, Textile Care, Pest Control, Waste- and Facility Management Services, industries. It is published every other month by: e-squared publications t/a e-squared Media. Tel: +27 (0) 11 238 7848 or +27 (0) 72 611 1959 PO Box 1976, Halfway House, 1685, South Africa Email: africancleaningreview@cleantex.co.za Website: www.africancleaningreview.co.za

New Products • Three new luxury soaps from Tork • Spraying herbicides no longer a backbreaking task • Introducing autonomous cleaning equipment at Cleantex Africa 2024

UPDATE YOUR COMPANY DETAILS Complete the 2025 Buyer’s Guide entry form on page 33 and email to africancleaningreview@cleantex.co.za Official publication and media partner of:

30 Published by:

January/February 2024 | www.africancleaningreview.co.za

from the editor

opinion Celebrating 25 years of Promoting Clean

Welcome to the first issue for 2024, a year during which we celebrate the 25th anniversary of African Cleaning Review, the rightful pan African mirror of professional cleaning on the continent, representing the entire value chain. It is with fond memories that I recall launching a trade magazine for the industry in a market which, at the time, was represented by a handful of suppliers and dominated by a few major contract cleaning companies. Over the years, the landscape has changed dramatically with many small- and medium-size cleaning companies being acquired by larger entities, but simultaneously with many more entering the low-barrier industry. The supplier sector proliferated as more companies realised the need for cleaning to become more professional, thus creating demand for specialised equipment and tools for companies that strived to meet increasing international standards, thereby distinguishing their services from the ordinary. As the shop window of this growing industry, African Cleaning Review played an increasingly valuable role in projecting relevant aspects including industry activities, news, innovation and in-dept features reflecting the relevance of professional cleaning across various industry sectors. The related interest resulted in growing the publication’s distribution to over 7,000 per issue on a bi-monthly basis with the value add of an annual Buyer’s Guide that provides facility managers and in-house cleaners with a valuable and informative reference tool. However, while reminiscing, it is important to take cognisance of the future and how cleaning is projected in the minds of clients. This is where African Cleaning Review’s mission is clear – to promote the value of clean and thereby change the general perception of cleaning and hygiene in general. As the leading African source of trade information for the professional cleaning and hygiene industry for 25 years, we look forward to continue in providing the latest news and trends and invite our community to join us in the next exciting phase of growth and connection to better serve our audience and industry partners. In effect, by actively Promoting Clean, we also further the professionalisation of this industry. Enjoy the read!

The importance of delivering cleaner, safer, healthier, and more sustainable places for all people The cleaning industry has evolved significantly over the years, with numerous achievements transforming it into a vital and dynamic sector. From its humble beginnings to its current state, the industry’s progress reflects society’s changing needs and technological advancements. Looking ahead, the future of the cleaning industry promises even more innovation and adaptation to address emerging challenges, according to Stephen Ashkin.

Historical achievements: •

anitation in the early 19th S century: While cleaning dates to the early Egyptians (if not cave dwellers), the professional cleaning industry’s roots can be traced to the early 19th century when public health concerns prompted the development of sanitation practices. This marked the beginning of organised cleaning efforts. • Industrial Revolution: With the advent of the Industrial Revolution, cleaning processes became more mechanised. Innovations like the vacuum cleaner in the late 19th century and the introduction of cleaning agents in the early 20th century transformed the industry. • Green Cleaning Movement: In the latter part of the 20th century, the industry began embracing environmentally preferable cleaning practices. This shift led to the development of green cleaning products and practices, reducing the risk to worker health and the industry’s overall ecological footprint. • Technology integration: The late 20th century saw the integration of technology into cleaning. Workloading software, robotics, backpack vacuums, battery-powered

equipment, on-site production of cleaning chemicals and the use of ATP meters to measure cleaning performance are just some examples that revolutionised commercial cleaning. • Product standards and whole building rating systems: The establishment of industry-specific product standards, such as the European Flower or Green Seal, and whole building certifications from the U.S. Green Building Council and the International WELL Building Institute institutionalised green cleaning and protection for cleaning workers, building occupants and the environment.

The future of the cleaning industry: • Sustainability: As environmental, societal, and other concerns continue to grow, the cleaning industry will increasingly focus on sustainable practices and reporting. Beyond the products, requests for sustainability information focused on how the organisation itself operates will become commonplace driven by legislators/governments, investors, consumers, employees, and market competition. • Advanced cleaning technologies: The cleaning industry is poised to

opinion benefit from further advancements in technology. Innovations like smart cleaning devices, AI-powered cleaning robots, and IoT-connected cleaning systems will become more widespread, increasing efficiency, and reducing labour costs. • Health and safety: The COVID-19 pandemic highlighted the importance of cleaning. The industry will continue to evolve to meet new health and safety standards, with a greater emphasis on disinfection, indoor air quality, food safety, and protecting worker health. • Customisation and personalisation: Cleaning services will become more tailored to individual needs. Data analytics and customer feedback will inform cleaning schedules and methods, ensuring a more personalised experience for clients as no two buildings are alike. • Workforce development: To meet the growing demand for cleaning services, the industry will invest

in workforce development and training. This will not only enhance the skills of cleaning professionals but also improve job satisfaction, pay, retention, and career opportunities. • Globalisation: With increased globalisation, cleaning companies will need to adapt to diverse cultural norms and regulations, leading to the development of more versatile and adaptable cleaning solutions. In conclusion, the cleaning industry has come a long way from its origins, with a rich history of achievements that have shaped it into the essential sector it is today. As we look to the future, the industry is poised to continue its evolution, driven by sustainability initiatives, technological innovations, and a commitment to meeting the evolving needs of society. The cleaning industry of tomorrow promises to be more prosperous as it delivers cleaner, safer, healthier, and more sustainable places for all people.

Stephen Ashkin Stephen Ashkin is widely considered as the “Father of Green Cleaning”. Ashkin currently co-chairs the ISSA’s Sustainability Committee and serves on the U.S. Green Building Council’s technical committee for LEED for Existing Buildings, where he advocates for the global cleaning industry.

January/February 2024 | www.africancleaningreview.co.za

industry news Surging demand for disinfection robots takes centre stage

lobal adoption of UVC-equipped automated mobile robots (AMR) soars as businesses prioritise advanced cleaning and hygiene. The market is expected to grow at a CAGR of 31.02 percent during the period 2022 to 2028 according to Arizton’s latest report: Disinfection Robots Market – Global Outlook & Forecast 2023-2028. AMRs are used for cleaning and disinfection in distribution centres, hospitality services, grocery stores,

healthcare facilities, and more. The need for cleanliness and hygiene has become crucial due to the COVID-19 pandemic. AMRs offer a cost-effective way of achieving this by deploying automated cleaning and disinfection equipment wherever needed. An autonomous cleaning robot removes visible dirt and can apply disinfectants for effective sanitisation. Some are fitted with spraying devices for disinfection of surfaces above floor level. A UVC disinfection robot is a type of AMR equipped with a UVC emitter suitable to disinfect environments from bacteria and viruses. Automated guided vehicles (AGV) are being challenged by the more sophisticated, flexible, and cost-effective technology of AMRs. Although an AMR has more advanced technology than an AGV, it is typically a less expensive solution. An AMR does not need wires, magnetic strips, or other costly modifications. Therefore, it is faster and less expensive to get AMRs up and running, with no expensive disruption to production during the process. AMRs are highly flexible, which is crucial for modern manufacturing environments requiring agility and flexibility in case of product modifications or production lines. Recently, AMRs have been deployed into

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disinfecting robots, thereby contributing to the market’s growth. The aggressive adoption of disinfection robots has increased demand and new large-scale investments worldwide, propelling the market. Across the board, such robots were widely deployed before the pandemic, followed by existing robotic platforms that can be adapted readily to address the most pressing current needs. Since existing platforms cater to the current demands, investments will result in developing systems ready for future crises. Most companies are focusing on product line expansion to include disinfection robots integrating improved autonomous capabilities compared to existing products. The comprehensive report sheds light on the dynamic and rapidly evolving industry. It unveils valuable market trends, growth opportunities, and the competitive landscape of the business. With in-depth analysis and meticulous research, this report serves as a strategic guide for industry players and decision-makers, offering a comprehensive understanding of the current disinfection robots’ market dynamics and prospects. For a sample report visit: www.arizton.com/request-sample/4028

industry news Chlorine disinfectant no more effective than water – study

ne of the primary chlorine disinfectants currently being used to clean hospital scrubs and surfaces does not kill off the most common cause of antibiotic-associated infection in global healthcare settings, according to a new study by the University of Plymouth published in the journal, Microbiology. The research showed spores of C. diff are completely unaffected despite being treated with the high concentrations of bleach used in many hospitals. In fact, chlorine chemicals are no more effective at damaging the spores when used as a surface disinfectant than when using water with no additives. Authors of the study argue that

susceptible people working and being treated in clinical settings might, unknowingly, be at risk of contracting a superbug. As a result, and with incidences of biocide overuse only serving to fuel rises in antimicrobial resistance (AMR) worldwide, they have called for urgent research to find alternative strategies to disinfect C. diff spores in order to break the chain of transmission in clinical environments. Associate professor in molecular microbiology at the Peninsula Dental School, Dr Tina Joshi, carried out the study with Humaira Ahmed, a fourth-year medicine student from the Peninsula Medical School. According to the authors, it highlights the ability of C. diff spores to tolerate

disinfection at in-use and recommended active chlorine concentrations. It argues that disinfectants and guidelines are needed which are fit for purpose and function in line with bacterial evolution. The research should have a significant impact on current disinfection protocols in the medical field globally.

Digital platform launched to teach kids hygiene habits

nilever, together with the Department of Education, launched a free and interactive Hygiene Hero digital platform for pupils in schools across the country during September. The programme has been put in place to ensure that school children always know the importance of hygiene and cleanliness. Queen Mgobhozi from Unilever said that the company is making a concerted effort to improve children’s hygiene habits and keep them safe from germs at home and at school. She said Hygiene Heroes is a free interactive digital platform that helps children learn all about hand washing,

and toilet and oral hygiene through animated videos, quizzes, and interactive games. “The journey begins with animated videos, where colourful characters teach practical hygiene habits that children can easily understand. The real fun kicks off with the germdodging game, where kids can compete against their friends and climb the leaderboard. At the end, there are interactive quizzes that allow them to test their knowledge,’’ she said. Mgobhozi said it is important that parents, guardians, and caregivers with internet access sign up for free to the platform. She

also encouraged parents to play the games with their children and witness as they learn good hygiene habits and bring them into their homes and schools. According to Mgobhozi, once parents are signed up, their children will join over 6.2 million pupils in the country who have already gained the same hygiene education through the National Schools Hygiene Programme. “It is particularly vital in this postpandemic era, where we have seen a dip in awareness about good hygiene habits due to the lessened risk of contracting COVID-19, while the risk of other deadly infectious diseases that keep children from crucial learning remains,’’ she said. Issues such as post-Covid hygiene fatigue and lack of access to sanitation and water continue to affect the health and well-being of South Africa’s children, which often translates into school absenteeism. Registration for the programme can be facilitated on the Unilever website under Hygiene Heroes.

January/February 2024 | www.africancleaningreview.co.za

industry news Cleaning Products Europe 2024 registration now open

he Cleaning Products Europe Conference 2024, being held in Prague, Czech Republic from 9 to 10 April, is now open for registration. Dedicated to providing focused insights on new trends and innovations in the cleaning products industry, the event brings together the biggest names from across the cleaning products value chain, from cleaning product manufacturers to chemical suppliers, regulatory bodies and retailers, to share knowledge and ideas.

At the Cleaning Products Conference delegates will be able to: • Expand their business opportunities and network with industry-leading professionals • Learn what is happening within the cleaning products industry • Hear from high-level speakers offering key insights and advice • Source new products and discover the latest innovations Cleaning Products Europe brings together leading manufacturers within the cleaning products market to discuss challenges and opportunities from end-to-end development (raw material to product shelf). Whether you are manufacturing cleaning products, supplying speciality chemicals/ ingredients, a brand owner, retailer or solution provider, Cleaning Products Europe is an event you cannot afford to miss. The conference will highlight current and future market trends, regulatory updates and their effects on the industry, demand for sustainability and breakthrough R&D shaping new product innovation. It is also a chance to bring the industry up to speed with the latest technologies for smoother manufacturing processes.

www.africancleaningreview.co.za | January/February 2024

A senior-level, influential, international speaker line-up will cover the full range of topical issues: • Industrial and household cleaning market outlook • Regulatory updates • Sustainability • Future trends in laundry and automatic dishwashing • Emerging innovations in detergents • Consumer insights on sustainable cleaning products • Raw materials and natural alternatives • Smells, fragrances and appearances • Quality level of green products • The use of probiotics in cleaning products in solid forms • Insights from retailers on consumer trends • Biodegradable packaging • Allergies African Cleaning Review subscribers are eligible for discounted delegate rates by using the code, CPEU10ACR, in their applications. For more information or to register visit: www.cleanprodeu.com

BUILDING SERVICE CONTRACTORS STAY ON TREND WITH OUR RANGE OF EQUIPMENT AND PARTS SUITED TO YOUR CUSTOMERS EVER EVOLVING NEEDS.

JHB 086 123 CLEAN (25326) DBN 031 579 2770 • CPT 021 551 9216 • PE 041 486 1892 cleaning@goscor.co.za • goscorcleaning.co.za January/February 2024 | www.africancleaningreview.co.za

feature contract cleaning

Professional cleaning companies vs in-house cleaners Professional cleaning companies and in-house cleaners refer to two different approaches to cleaning services within a business or residential setting. This article by ERA Facilities aims to highlight the main differences between the two options for keeping facilities clean and hygienic for employees and residents:

Employment

Flexibility and scalability

In-house cleaners are directly employed by the company, whereas professional cleaning companies are separate entities that provide cleaning services on a contract basis.

Professional cleaning companies offer greater flexibility and scalability. They can adjust their workforce and services based on the client’s needs, whether it’s a one-time deep cleaning or regular maintenance. In-house cleaners may have limited availability or capacity to handle larger cleaning projects.

Expertise and training Professional cleaning companies typically have a team of trained and experienced cleaners who specialise in various cleaning tasks. They undergo training to learn proper cleaning techniques, use of equipment, and safety protocols. In-house cleaners may have limited training and may not possess the same level of expertise.

Resources and equipment Professional cleaning companies usually have access to a wide range of cleaning tools, equipment, and supplies. They invest in high-quality cleaning products and machinery to deliver efficient and effective cleaning services. In-house cleaners may have access to limited resources, relying on the company to provide the necessary cleaning supplies and equipment.

Consistency and reliability Professional cleaning companies strive to maintain a consistent level of quality in their services. They often have standard operating procedures and quality control measures in place to ensure customer satisfaction. In-house cleaners may vary in their approach, consistency, and reliability, as their performance may depend on factors such as training, supervision, and individual work ethic.

Insurance and liability Professional cleaning companies typically carry liability insurance to protect against any damages or accidents that may occur during the cleaning process. In-house cleaners

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may not have the same level of insurance coverage, which could potentially expose the company or homeowner to additional risks.

Cost and expenses In-house cleaners are direct employees, and their wages are usually part of the company’s regular expenses. On the other hand, professional cleaning companies charge a fee for their services, which may vary depending on the scope of work, frequency, and location. Comparing costs requires considering factors such as salaries, benefits, training, equipment, supplies, and management overheads. It’s important to note that the choice between professional cleaning companies and in-house cleaners depends on individual needs, preferences, and budget considerations. Some businesses may opt for in-house cleaners for convenience and control, while others may prefer the expertise and flexibility provided by professional cleaning companies.

editorial Numatic

Cordless cleaning solution combats loadshedding

oadshedding is a common problem in South Africa and can disrupt daily routines and compromise hygiene practices. Imagine having to vacuum carpets or scrub your floors only to have the electricity supply interrupted during the cleaning process. Fortunately, there is a solution that can help you overcome this challenge and keep your cleaning schedule on track. The Numatic NX300 range is a cordless battery pack that can power a variety of cleaning products, such as vacuum cleaners and scrubber-dryers. The NX300 range offers several benefits that make it ideal for coping with loadshedding while ensuring a spotless environment. First, the NX300 range is reliable and convenient. It delivers 300 Wh of energy, which is adequate to clean for up to an hour on a single charge. With its fast charge feature, you can recharge it to 80 percent in just an hour. This means that you can use the NX300 range to clean anytime, anywhere, without worrying about power outages or loadshedding. You can also switch the battery pack between different products, saving money and maintenance costs. Secondly, the NX300 range is powerful and effective. It can handle any cleaning task, from vacuuming carpets and hard floors, to scrubbing tiles and grout, to disinfecting surfaces and equipment. The NX300 range can remove dust, dirt, germs, and viruses, leaving offices or homes clean and healthy. The NX300 range is engineered and tested for commercial use and comes with a 3-year warranty.

The NX300 range is eco-friendly and cost-efficient. It uses lithiumion batteries, which are more durable and energy-efficient than lead-acid batteries. The NX300 range can reduce your carbon footprint and electricity bill, as you can use less power and rely less on the electricity grid. The NX300 range offers the perfect cordless cleaning solution to combat loadshedding while ensuring a clean and safe office environment. Say goodbye to disrupted cleaning plans caused by loadshedding and let the reliable NX300 be your trusted companion in maintaining cleanliness and safety. For more information visit: www.numatic.co.za

B E A T I N G

L O A D S H E D D I N G

Don't let loadshedding put a damper on your cleaning experience. Introducing the NX300 range, your ticket to cordless cleaning freedom.

More Time To Clean

www.numatic.co.za | 0861 686 284

No Cables, No Trips

Stay Cleaning During Outages

1 Hour Fast Charge

One Fits All Connectivity

January/February 2024 | www.africancleaningreview.co.za

feature contract cleaning

The importance of selecting appropriate workwear for cleaning professionals In a post-Covid environment, where hygiene and cleanliness are at the forefront of everyone’s minds, cleaning professionals play a crucial role in ensuring professional standards within businesses are met, and help to keep staff, customers and the general public safe and reassured.

egardless of the sector in which you operate, whether it be hospitality, medical, retail or an office environment, ensuring that your cleaning professionals have the appropriate workwear to conduct their daily duties is of the utmost importance. With this in mind, John Johnston, head of e-commerce at renowned workwear provider, Workwear Express, explains the importance of selecting the appropriate workwear. He also explores the details and factors that must be considered when deeming which items of workwear are the most suitable, for those who work within the cleaning industry.

Consider the job role and safety risks… First and foremost, the main factors you must take into consideration are the requirements of the role and the potential hazards to which your cleaning professionals will be exposed. For example, cleaning professionals in the healthcare sector will likely come into contact with hazardous materials. Consider the risks associated with the day-to-day role when deeming what workwear is appropriate. For instance, if a professional is likely to come into contact with irritants and hazardous cleaning chemicals, short sleeves and trousers will not be appropriate, as the skin must be covered to minimise risk.

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If the role ever requires the use of cleaning chemicals such as bleach, a suitable pair of protective rubber gloves must be provided, as well as a mask and eye protection, depending on the environment and the role itself. Wet floors also pose a safety risk, so ensure that employees have access to appropriate, slip-resistant footwear, to minimise accidents in the workplace.

Consider the quality of materials… When it comes to selecting appropriate workwear for cleaning professionals, finding good quality items is essential. Cleaning work can be strenuous and physically demanding, so workwear must reflect this and be made from durable, high-quality material that will stand up to the daily wear and tear of a strenuous cleaning role. As uniforms will require washing, it is vital to select a material that is not only durable, but is also easily washable, and won’t be ruined quickly from frequent spins in the washing machine. Cotton, polyester, or a combination of the two materials are frequently used for workwear, due to the fact that they are lightweight and breathable yet will withstand frequent washing in between shifts. In some cases, easily replaceable aprons and tunics may also be a good option to further protect the uniform.

feature contract cleaning Consider the quantities required… As well as quality, quantity must be taken into consideration when selecting appropriate cleaning workwear. Given the nature of a cleaning role, it is likely that uniforms will get dirty and will need to be washed daily, and in some cases, may even get damaged, or require replacing completely on a regular basis. This should be factored in when considering the quantity of uniforms that should be supplied for each employee. When assessing your employees’ shift patterns, you must take into consideration that these uniforms must be washed and allow for adequate time to dry between shifts. Therefore, it is likely that multiple sets of uniforms will be required for each

employee, in order to sufficiently meet the needs of their working patterns. Also, consider that spare changes of uniform should be kept on the premises, should any hazardous chemicals such as bleach or other cleaning fluids spill on employees, meaning that they require a change of clothes available on site.

Consider professionalism… Following the pandemic, people have more awareness for the hygiene and cleanliness of their surrounding environment. By ensuring that your staff are dressed in professional-looking workwear, you can help to reassure both them and the public that the establishment is providing a high-quality cleaning service and that their health and safety is of paramount importance.

Consider personal comfort… Workforce uniforms are there to not only keep your employees safe and ensure they look well-presented at all times, but also provide comfort during long working hours. Cleaning is an extremely active profession, and shifts can often be long and fast-paced. Therefore, as well as durability and providing a professional appearance, they must also be comfortable, breathable, and allow movement with ease. By doing so, you will minimise any discomfort and will enable employees to carry out their duties to the highest standard. Avoid materials and styles that will cause overheating, itching, or restrict movement.

Mastering the art of smallsurface cleaning

ALL-NEW

SCRUBMASTER B5 & B25 Exciting new additions to our range.

BHBW has launched two next-generation Hako scrubber-dryers into the market for the fast, efficient cleaning of smaller and hard-to-reach areas. The two new Hako models are the upright Scrubmaster B5 and the Scrubmaster B25 walk-behind. As an investment in day-to-day cleaning excellence and hygiene, both will be hard to beat. The Scrubmaster B5 cleans areas previously only accessible with a hand mop. Its triangular brush drive, also known as the Delta Cleaning System, and a ground clearance of 120 mm enable cleaning close to walls, deep into corners and under furniture and other obstacles. It has a unique orbital drive system, which means that it cleans sideways as well as forwards and backwards, for faster and better results. It is light and easy to use, and ultra-manoeuvrable. Designed to clean areas up to 2 500m2, the Scrubmaster B25 walk-behind delivers German efficiency at a highly competitive price for this level of technology. Featuring Hako’s PowerFlow drive system, the B25 is easy to operate and extremely manoeuvrable. The adjustable handlebar allows cleaning under desks and tables, and can be folded away for transport in a boot. An automatic brush ejection and pickup system facilitates daily maintenance.

Wouter Niemann 065 650 3839 WNiemann@bhbw.co.za

Other benefits include Hako’s Eco mode, which uses up to 30 percent less power, and Hako-AquaControl, which saves up to 50 percent water usage during operation. Both the B5 and B25 have a silent mode for noise-sensitive areas. For more information on BHBW’s special launch offer on these two models, please contact Wouter Niemann at BHBW on 065 650 3839 or email: WNiemann@bhbw.co.za

January/February 2024 | www.africancleaningreview.co.za

feature contract cleaning

Keeping facilities clean and hygienic in the new year With the new year already underway, it is a perfect opportunity for that much-needed thorough cleaning in facilities to prepare for a fresh start for the year. Research shows that an average office desk is host to more than 10 million bacteria, 400 times more than that found on a standard toilet seat. High numbers of bacteria have been detected on elevator buttons, desk phones, water fountains, computer keyboards and vending machine buttons. We have learnt from the COVID-19 pandemic that maintaining strict cleaning protocols in offices, warehouses and other commercial spaces should remain a crucial part of any cleaning routine.

Nikki Gabisa

ccording to Nikki Gabisa, National Operations Director for Cleaning at Servest, the scope of commercial cleaning services includes different offerings. “These range from narrowly specific and niche to broad, full-scale offerings, whether operating a restaurant, in need of keeping a busy kitchen clean, or managing an industrial park or an office block, utilising commercial cleaning services sees to it that your premises are consistently taken care of from a hygienic work environment point of view,” says Gabisa. In retail, it is important to maintain thorough cleaning practices as these high-traffic spaces become dirty over time, making it challenging for retail space owners to maintain strict hygiene. However, maintaining and cleaning retail spaces is critical to ensuring a positive

shopping experience for customers. The level of cleanliness in a retail store can save owners money, help maintain a healthier premise for food safety and further enhance the appeal of the premise for both employees and consumers. In the hospitality sector, dust and dirt accumulate in guest rooms and bathrooms over time, and some areas may not be cleaned properly during daily cleaning routines. This makes thorough cleaning crucial to maintain the quality and high standards of the premises which, in turn, impacts customer rating and satisfaction; and improves bookings ratios. In healthcare, maintaining impeccable hygiene and clean facilities is crucial in safeguarding the well-being of patients, promoting faster recovery, and fostering a healthier environment, for both patients and healthcare professionals. Thorough cleaning of these facilities should be done more often than in others, as the health and well-being of patients are dependent on the levels of cleanliness. The importance of these practices cannot be overstated as they directly contribute to a reduction in the spread of infections and to combat the growing threat of antimicrobial resistance. This is also crucial in ensuring that healthcare professionals deliver their primary goal of providing the best possible treatment to their patients.

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In industrial facilities, such as warehouses, it’s imperative to conduct a comprehensive site assessment before deploying cleaning services. This is to ensure that all health, safety and environmental standards, as well as the specific needs of the facility, are met. A dirty or poorly maintained warehouse can pose an occupational hazard as this can increase the risk of injury, not only for colleagues but also for visitors and ultimately for the customers who use such facilities. In the education sector, it’s important to keep facilities clean as these facilities are designed for children. There should be thorough routine cleaning schedules to aid in addressing allergies and other illnesses that can be exacerbated by dust and dirt. According to Solenco South Africa, as many as 20 percent of children suffer from asthma, while allergic rhinitis is even more common, with between 30 to 40 percent of children needing medication for the condition. Both conditions are more prevalent in urban areas, with the most common triggers including dust, pollen, and mould. So, it is crucial to maintain a thorough cleaning schedule in educational facilities. Deep cleaning of educational facilities should be done routinely. This offers a safe and welcoming environment for learners and educators.

January/February 2024 | www.africancleaningreview.co.za

educational

Navigating the world of spill kits In industrial settings, laboratories, and numerous other environments, accidental spills are not just inconvenient – they can pose significant health, safety, and environmental risks. Enter the spill kit. A lifesaver in many emergencies, spill kits are specially designed to contain and clean up various types of spills efficiently. But what exactly is a spill kit, and why are there so many different types?

Understanding spill kits At its core, a spill kit is a collection of items, typically stored in a convenient and easily accessible location, used to clean up spills or leaks. The goal of a spill kit is to ensure that people can quickly and effectively respond to an accidental spill, limiting potential hazards and environmental damage.

Types of spill kits There is no one-size-fits-all spill kit because different substances require different clean-up methods. Hence, there are several types of spill kits tailored to specific spill types: Universal Spill Kits: These are designed for general-purpose spills, capable of handling a broad range of substances from oils and coolants to solvents and water. Oil Spill Kits: Specifically for oilbased spills, these kits are essential in areas where oil spillage might

occur, ensuring that the oil doesn’t contaminate water sources. Chemical Spill Kits: Tailored for aggressive chemicals and hazardous substances, these kits contain materials that can safely absorb chemicals without causing a reaction. Speciality Kits: There are several speciality spill kits, each tailored for a unique type of spill: • Anti-Static Spill Kits: For flammable liquids in environments where static electricity is a concern. • Biological Spill Kits: Essential for cleaning up biohazardous materials. • Glass Spill Kits: Designed to handle glass shards and fragments safely. • HACCP Spill Kits: Aligned with Hazard Analysis and Critical Control Points, these kits are pivotal in food safety environments. • Paint Spill Kits: Tailored to clean up paint and solvent spills.

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• Mercury Spill Kits: Essential for areas where mercury might accidentally spill. • Cytotoxic Spill Kits: Designed specifically for the safe handling and disposal of cytotoxic substances.

Conclusion Being prepared for spills means having the right tools on hand. With an array of spill kits tailored to different needs, it’s essential to select the one best suited for your environment. Proper training on using these kits is equally crucial, ensuring that if an accident occurs, the response is swift, safe, and effective. Whether you’re dealing with a minor paint spill or a hazardous chemical leak, there’s a spill kit designed to handle the challenge. For more information visit: www.afrisupply.co.za

editorial Unilever Professional

Elevate Your Cleaning Routine with Unilever Professional Transform Your Business with Smart Cleaning In the bustling world of business, maintaining a clean and hygienic environment is key, especially during peak periods. With Unilever Professional’s expert range of professional cleaning solutions, you can transform your cleaning strategy to maximise efficiency, maintain impeccable standards, and drive your business forward.

Cleaning Throughout the Year: A Strategic Approach Peak Period Cleaning High-traffic periods demand a detailed cleaning routine. Unilever Professional’s products are designed for fast and easy cleaning during these demanding times. Our powerful, fast-acting solutions ensure that you maintain a spotless environment, even when time is of the essence. This efficiency means your staff can focus on delivering exceptional customer experiences, rather than being tied down by cleaning challenges. Deep Cleaning in Off-Peak Times Slower periods are ideal for deep cleaning. This is where the strength and effectiveness of Unilever Professional’s range truly shine. Our products penetrate deep, removing grime and buildup that daily cleaning might miss – ensuring your business maintains a consistently high standard of hygiene.

because of its trusted, quality brands that do the hard cleaning for you. Our products ensure your staff spends less time cleaning and more time on other critical tasks, ultimately saving you money and enhancing operational productivity.

The Unilever Professional Advantage: More Than Just Cleaning Economical in the Long Run Opting for cheaper products might seem cost-effective initially, but the long-term implications can affect your business. Our range is designed to be economical over time. By reducing the time and effort needed for cleaning, you free up resources for other essential jobs – saving money and boosting overall efficiency by choosing quality at the beginning. Enhancing Your Business Reputation The choice of cleaning products speaks volumes about your establishment. Using Unilever Professional’s trusted range is a statement of quality and commitment to excellence. Our products are not just cleaning solutions; they reflect your business’s values and dedication to providing a clean, safe, and welcoming environment. Joining a Global Movement By choosing Unilever Professional, you join a global movement of businesses committed to high standards and sustainable practices. Our Food Safe* cleaning range ensures that your business meets the highest hygiene standards while maintaining strict safety protocols, crucial in today’s health-conscious world. Unilever Professional’s cleaning solutions offer more than just cleaning. They are an integral part of your business strategy, enhancing efficiency, saving costs, and boosting your overall business. By choosing our trusted, high-quality range, you are choosing a partner dedicated to helping you achieve and maintain the highest standards of cleanliness and hygiene.

Smart Purchasing: Quality Meets Efficiency

Embrace the Unilever Professional way and set your business on a path to success, cleanliness, and customer satisfaction!

Planning Purchases Managing inventory is crucial. Our range allows you to set effective par levels, ensuring you’re never overstocked or running short. This level of planning is integral to running a seamless business.

* Food Safe indicates that the product is safe to use on food preparation areas if usage instructions on back of pack are followed. This is supported by the certification provided by Intertek, an external company that performed the analysis on Toxicological Safety for Use in Direct Contact Applications (SANS 1828).

Quality You Can Trust Choosing the right cleaning products isn’t just about cost but quality and efficiency. Unilever Professional’s range stands out

For more information visit our website unileverprofessional.co.za or contact one of our sales representatives; Robin Walpole (067 119 1509) or Pumla Mwepu (082 868 9733).

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feature food and beverage hygiene solutions

New challenges in hygiene, ready for the bends in the road Hygiene plays a key role in food production processes and, in many cases, can be considered an integral part of them. In some industries, such as the meat industry, cleaning and disinfection operations can take up to a third of the working day. Thus, it can be understood that the current situation of change, uncertainty and new needs in the food industries also has a great impact on hygiene. We face new questions in hygiene: what can we do? Christeyns, a provider of premium chemicals and reliable equipment to the food processing industry offer insight into what to implement.

New demands and challenges Some of the new demands placed on the food industry also affect hygiene. For example, consumers are demanding maximum food safety, but at the same time, they are demanding food products with minimum intervention – i.e. processed as little as possible. This means that hygiene plays an increasingly important role in preventing crosscontamination and ensuring the quality and safety of food. Climate change also gives rise to new needs affecting hygiene. The most obvious example is the growing importance of water and energy saving. But it also has an impact on the changes that can occur in the microbiota of food and production environments, which can lead to new food risks and affect the shelf life of food. Apart from these factors, we also have changes and pressures caused by demanding regulations. In general, regulations evolve to make the use of cleaning and disinfection products safer, but we have specific cases such as the Biocidal Products Regulation. This

regulation was designed to unify the criteria for approval of disinfectants and guarantee their safe use, but it imposes many restrictions and conditions that greatly limit their application in practice, which can have the undesired effect of negatively affecting the efficacy of disinfection processes.

The correct response These are just a few examples of the challenges facing hygiene in food industries. In this situation, we need to consider how to effectively respond to these challenges. To do so, we can rely on factors such as: • the advances in knowledge that occur in different scientific disciplines; • the development of new technologies and materials; • co-operation with industry, as well as with the administration and suppliers of hygiene-related tools; and • most importantly, having a global view of all the factors that contribute to efficient hygiene. In this way, we can aim to integrate

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into our hygiene processes aspects that are increasingly in demand, such as: • fast availability of results; • automation of tasks; • better management of information related to hygiene processes; • making hygiene increasingly sustainable; • hygiene management that integrates all the factors that contribute to the best results; and • above all, hygiene processes that build trust. Below are some examples of innovations and new technologies that have been introduced in recent years to help hygiene processes adapt to these new challenges.

Process automation Process automation makes it possible to achieve various improvements in hygiene processes: • Optimisation of the application conditions, setting precise times and amount of energy applied. • Time savings, as dedicated staff can be directed to other operations.

feature food and beverage hygiene solutions • Reproducibility of results – the cleaning result does not depend on personal aspects. • Application to operations that were inefficient manually, like belt or hook cleaning. For example, by automating the cleaning of hooks in poultry slaughterhouses, we ensure that an important vector of contamination is decontaminated during the production process itself, whereas, previously, these elements were not cleaned due to operational difficulties.

Microbiological control Moreover, the study of microbiological contamination in the production environment, aided by Next Generation DNA sequencing techniques, provides important information on potential risks to food. Environmental microbiota have a major impact on food characteristics and can be altered by external factors. An exhaustive microbiological control of the plant can help us to not only identify points of risk, but also to study

the evolution of the microbial load throughout the year, and, thus, monitor the impact of temperatures on this load. Additionally, by using massive sequencing techniques, such as metagenomics based on the 16S rRNA gene, we can identify the microorganisms present in the plant and their seasonal variations. Thus, for example, we have seen significant variations in the composition of the microbiota in samples taken at the same points at different times of the year and an increase in the prevalence of micro-organism species associated with biofilm growth.

Hygiene monitoring More and more production processes in the food industry are monitored in real-time, to optimise times and identify deviations that may affect the food. This also applies to hygiene operations and is common in cleaning recirculation systems, such as CIP systems or tunnel washers. However, we can also apply this principle to OPC cleaning on open

surfaces. In this case, we can install sensors that constantly monitor key parameters of the cleaning and disinfection process so that we can collect the data and control, in real-time, how the cleaning is being carried out and whether it is in line with the planned plan. Additionally, we can analyse plans a posteriori to optimise procedures and contribute to saving time and resources. Hygiene operations can contribute to improving the overall sustainability of the production process in the food industry. This is not a technological advance in itself, but is supported by other technological tools and the key is how they are combined to achieve the best results adapted to the needs of the industry in each case. Thus, we can include options such as: • water reclamation, treatment and reuse, appropriate to the possibilities in each case; • savings in water and energy consumption, by optimising cleaning protocols supported by tools such as those seen above; and

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feature food and beverage hygiene solutions • use of more environmentally friendly products that minimise P and N inputs into discharge waters or avoid the use of ingredients from non-renewable resources. In short, there are a large number of tools available to facilitate the evolution of hygiene management in the food industry. It is our duty to know them and make use of them in order to adapt to the changing needs of industry, society and authorities. We must not forget that the main objective of hygiene, and of food producers, is to ensure food safety. For this reason, this is all very well and we can offer a lot of novelties to our users, but we must have procedures in place to ensure that what we do in hygiene meets the need of food safety and that the results are valid from a technical as well as a regulatory point of view.

The crucial role of HACCP cleaning equipment A Hillbrush is available in a variety of colours to adhere to HACCP requirements.

In the food and beverage industry, where the stakes are as high as the standards, ensuring food safety is paramount. Hazard Analysis and Critical Control Points (HACCP) has emerged as a gold standard in this

Quality applied to hygiene In this respect, we can also rely on existing tools such as quality standards and their certification processes. This also applies to hygiene. Following this model allows us to structure the hygiene services offered efficiently, and also to ensure that they are supplied effectively and appropriately to the needs of the industry, by defining quality criteria for hygiene performance, setting targets and indicators, and implementing continuous improvement plans. All this must be properly documented, which also contributes to the traceability and verification of hygiene. If we also introduce regular reviews and external audits, we can have our own quality system to increase the reliability and trustworthiness of our hygiene processes. It is precisely to highlight the importance of food safety that World Food Safety Day is celebrated every 7 June. Despite advances in food production and distribution, there are still significant challenges to ensure that all people have access to safe and nutritious food, and we need to be aware and make use of the tools available to achieve this goal.

regard, and the role of HACCP cleaning equipment cannot be overstated.

he food and beverage industry operates under stringent regulations to guarantee the safety of products that reach our tables. Contaminants, whether biological, chemical, or physical, pose a constant threat to the integrity of the food supply chain. HACCP, a systematic preventive approach, provides a framework to identify and control these hazards. However, its effectiveness relies heavily on the implementation of robust cleaning practices, and this is where specialised HACCP cleaning equipment steps into the limelight, according to Cleaning World, a South African importer of cleaning equipment and accessories. One of the primary challenges faced by the industry is the need to maintain a sanitary environment throughout the production process. Regular cleaning is essential, but not all cleaning methods are created equal. HACCP cleaning equipment is designed with the specific needs of the food and beverage industry in mind, ensuring that it not only meets but exceeds the stringent hygiene standards.

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The versatility of the Hillbrush product range is another key advantage. Recognising that different facets of the food and beverage production industry demand tailored solutions, Hillbrush offers a diverse array of cleaning tools. From colour-coded brushes to effectively prevent cross-contamination to high-quality squeegees and handles designed for optimal efficiency, Hillbrush understands that a one-sizefits-all approach does not suffice in the complex world of food processing. This adaptability is instrumental in addressing the unique cleaning needs of various production environments. Cross-contamination is a constant concern in any food processing facility. HACCP cleaning equipment, equipped with advanced technology goes beyond the surface to eliminate bacteria, allergens, and other contaminants. This proactive approach not only safeguards the quality of the products but also enhances the overall hygiene in the production environment. One of the standout features of Hillbrush is its commitment to innovation. In the ever-evolving

feature food and beverage hygiene solutions landscape of food safety regulations, staying ahead of the curve is imperative. Therefore, Hillbrush consistently invests in research and development to bring cutting-edge cleaning solutions to the market. This dedication to innovation ensures that their products align seamlessly with the evolving requirements of HACCP systems, providing the food and beverage industry with tools that exceed the highest hygiene standards.

In conclusion, as the food and beverage industry navigates the complex landscape of regulations and consumer expectations, the significance of HACCP cleaning equipment cannot be overstated. The advantages of Hillbrush in HACCP systems for the food and beverage industry are multifaceted and impactful. From innovation and versatility to durability and ease of maintenance, Hillbrush is recognised

as a reliable partner in the ongoing quest for uncompromising hygiene standards. According to Cleaning World, choosing Hillbrush equipment is not just a practical decision – it’s a strategic investment in the long-term success and reputation of businesses committed to delivering safe and quality food products. For more information visit: www.cleaningworld.co.za

Speeding up hygiene in commercial kitchens COVID-19 has had a major impact on the hospitality sector making life increasingly difficult for restaurants. Tom Marshall, from Tork manufacturer Essity, looks at various ways of speeding up cleaning and hand hygiene in commercial kitchens to ease pressures on staff. During the pandemic, large numbers of qualified workers were laid off in many countries. When the sector reopened, many of these staff members switched careers and found work in other areas that were less stressful and provided better working conditions.

taff shortages are continuing to create major difficulties as venues struggle to provide a high level of service and with fewer staff members to deliver it. This means employees are being rushed off their feet daily. Cutting corners is not an option. The cost-of-living crisis has led to a general reluctance

among people to splash out on treats which means today’s diners expect high quality and good value when eating out. But, busy staff will inevitably have less time for important protocols such as surface cleaning and hand hygiene, and skimping on such essentials would be disastrous for businesses.

Failing to adhere to proper cleaning and hand hygiene regimes could lead to food poisoning, unhappy customers and a significant loss of reputation on the part of the restaurant. So, all hospitality venues need to be seen as clean – particularly in the wake of the global pandemic.

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feature food and beverage hygiene solutions But how can cleaning and hand hygiene be carried out swiftly and efficiently? The answer is to ensure that the right equipment is always provided close at hand. When a spill occurs in the kitchen, it is important to clean it up quickly to avoid issues such as slipping hazards, crosscontamination, and food spoilage. Loose paper rolls are often provided for general wiping, but these will be constantly moved from A to B – and no one will know where to lay their hands on one when its use becomes critical. Therefore, it makes sense to ensure that wipers are located in convenient positions and are easy to spot. Tork Performance dispensers can be wall-mounted and are available in eye-catching turquoise and white units for the kitchen. Designed for use in food preparation areas is the Tork Reflex® Single Sheet Centrefeed system which fully encloses the roll to protect it from dirt and damp before use. The wall-mounted system has a rotating nozzle which allows the paper to be pulled out swiftly from any angle, speeding up cleaning when time is of the essence. Tork Reflex can also be supplied in a portable dispenser.

When it comes to hand hygiene, all soap and paper dispensers should be easy to use and kept well stocked. They should be quick to refill to ensure a constant supply of product. The Tork Foam Soap dispenser has been designed to require a particularly low push force for ease of use. It serves up to 1,650 users between refills which means the dispenser is less likely to run out when a hand wash is urgently needed. A new cartridge takes just seconds to snap into place to ensure a constant supply. Drying is a vital part of any hand hygiene regime, but air dryers rarely feature in commercial kitchen wash stations because they take at least 10 seconds to dry the hands. However, the wrong type of hand towel dispenser can also slow the drying process. For example, it can be hard to pull out a single C-fold towel from a dispenser, which means staff will struggle to access one when needed. They will all too often end up pulling out a clump of towels, causing frustration and wasting valuable seconds while also contributing to higher costs.

The Tork Matic® Hand Towel Roll dispenser works well in the kitchen because it gives out towels singly in a seamless operation and holds sufficient towels for up to 1,400 hand dries. While restaurant staff need to have the correct cleaning and hygiene tools on hand, they also need to reassure diners that their premises are safe. Frequent wipe-downs of all tables and seats will demonstrate to guests that they are in a hygienic environment. Hand sanitisers located at entrances will further help to inspire confidence. Products such as the Tork Alcohol Gel Hand Sanitiser will allow staff and diners to cleanse their hands frequently while also providing reassurance. A combination of high prices, staff shortages and customer caution following the pandemic is squeezing hospitality venues at every turn. But efficiencies will be significantly enhanced if all cleaning and hygiene equipment is fit for purpose and if the tools for the task are to be found in the right place and at the right time. For more information visit: www.tork.co.za

Take complaints off your to-do list The Tork Office Hygiene Package

67% of employees say that they are more likely to complain about a washroom than any other aspect of their office.* Cut complaints by ensuring cleaning and washroom maintenance are run well and efficiently with the Tork Office Hygiene Package.™ Tork.co.za/OfficeHygiene *June 2022 Behaviorally - Qualitative and quantitative office segment research with 600+ respondents in North America and Europe. Essity brand. | January/February 2024 20 Tork, anwww.africancleaningreview.co.za

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facilities management review

City Lodge Hotels shares sustainability successes

The recent World Travel Market London highlighted travellers’ strong emphasis on sustainability in their choices. Euromonitor’s research identifies eight traveller segments: eco-adventurers, blended travellers, leisure seekers, cultural explorers, luxury seekers, wellness worshippers, digital travellers, and adventure lovers.

ccording to Euromonitor’s Head of Research, Caroline Bremner, sustainability is a common theme across multiple traveller segments. Bremner emphasises that how companies present their sustainability initiatives is crucial. Euromonitor’s findings show that 79 percent of both eco-adventurers and cultural explorers are willing to pay up to ten percent more for sustainable travel features. City Lodge Hotels has significantly expanded its sustainability initiatives in recent years, carefully balancing the use of renewable and non-renewable environmental resources. It strives to conduct business in an environmentally responsible way in line with its values, details of which are unpacked under “Natural Capital” in its latest Integrated Report 2023. “We diligently assess our environmental footprint and implement measures to mitigate adverse impacts, aligning sustainability with ease of stay.”

Achievements for the 2023 financial year: • Average water consumed per occupied room: 0.35 kl (2022: 0.39 kl) • Average electricity consumed per occupied room: 19.5 kWh (2022: 22.5 kWh) • Energy produced by solar/PV installations: 2.2 million kWh (2022: 2.1 million kWh)

• New solar/PV installations provide capacity to generate 3.5 million kWh • Cage-free eggs commitment: 65% of eggs served across the group (2022: 55%)

Electricity management The group’s properties mainly use electricity from national providers, supplemented by backup diesel generators during frequent power outages. Most of the group’s energy consumption (70% of carbon footprint) comes from water heating, air conditioning, lighting, and laundry. Total energy consumption for the financial year was 29.5 million kWh (2022: 23.7 million kWh). Efforts to reduce this focus on operational and technical efficiencies. Overall energy consumption increased by 24.5% (2022: 33.9%) due to higher occupancies and improved food and beverage offerings. Embracing renewable energy aligns with the group’s sustainability goals and need for uninterrupted energy supply for guests. The group has already installed 4,250 solar panels at 25 hotels at a cost of R20 million, generating over two million kWh annually, close to eight percent of the group’s total energy usage. An additional 16 hotels had solar panels installed by November 2023, adding more than one million kWh/year

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to generation capacity, and taking total generating capacity across all 41 hotels to 3.5 MWh with an installed capacity of 2.581 MWp. City Lodge Hotels is exploring electricity storage options to supplement its solar initiatives and further ease the challenges posed by load-shedding and rising electricity costs. Two hotels have had different size batteries and inverters installed and these are being used to assess feasibility and effectiveness. The group is also looking into generator integrators, which allow for the simultaneous utilisation of generators and solar power. This approach aims to enhance the resilience and sustainability of energy systems, ensuring uninterrupted supply even during grid disruptions. By integrating these technologies, City Lodge Hotels is building on its multifaceted approach to energy management and reinforcing its proactive response to South Africa’s evolving energy landscape.

Water management The group’s commitment to improving water efficiency at its properties is a joint effort between employees and guests, with various measures in place to reduce consumption without compromising the guest experience. continues on page 24 >>

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We ensure a premium hygiene experience, and we know how hygiene requirements change and are always looking at ways to improve. Discover the brand for modern hygiene solutions – quality, value for money and innovation. Good hygiene does not tolerate any compromises, neither do we.

Cleantex Africa is the premier event in Africa dedicated to the professional cleaning, hygiene, textile care, pest control and facility management industries. The next edition of this expo takes place from 16–18 October 2024 in Johannesburg, South Africa.

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Tork is the leading global brand in workplace hygiene. We are passionate about helping you improve your business – from raising the bottom line to making your work life better. This is the ambition that drives our people and our cutting-edge innovations in circularity, well-being and health.

Numatic International SA is the sole importer of Numatic machines, cleaning equipment and vacuum systems. Numatic is committed to ensuring that users of our machines receive the best service available.

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WolServe, a leading importer and distributor of quality cleaning, hygiene, gardening, pest control and PPE products. Our extensive product range caters to all sectors of industry.

Attend the 4th Cleantex Executive Summit in Johannesburg on 17 October 2024, featuring a programme developed specifically for cleaning and hygiene professionals. Delegates will interact with top subject matter experts as well as network with industry peers to discuss best practices and emerging trends.

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Electricity consumption, per occupied room and available room, and related costs are as follows:

As part of this approach, the number of rooms with baths has been reduced to approximately 60 percent and lowflow showerheads and taps have been installed. Total water consumption for the period was 522,181 kl (2022: 410 942 kl), a 111,239 kl or 27.1 percent increase year-on-year mainly due to increased occupancy. The average water consumed per occupied room decreased by 10.3 percent from 0.39 kl per occupied room to 0.35 kl. The challenges of water security have resulted in the group increasing the use of borehole water and installing filtration plants to ensure water is potable. Currently, 20 hotels use boreholes, seven use filtration systems and 20 have water storage capacity, with a further three boreholes, 14 filtration systems, and nine water storage solutions in progress. Water quality at the group’s properties is managed using biodegradable chemicals and products, installing grease traps, and implementing saltwater chlorinators for swimming pools.

Waste management The group has reinitiated its recycling efforts in select locations, which were paused during the pandemic. City Lodge Hotels strives to eliminate food waste in landfills and its proactive approach aligns with regional regulations, such as

those in the Western Cape, in which a 50 percent reduction in base-level food waste is mandated. The group has partnered with Organic Matters, an innovative, blackowned SME specialising in collecting, cleaning, recycling, and reusing cooking oil and grease. A system has been implemented across the hotels to efficiently extract grease from the recently upgraded kitchen grease traps. Organic Matters employs specialised technology to perform this extraction, composting the oil for responsible reuse. Through this partnership, waste handling standards have been elevated within the hospitality industry, aligning with broader sustainability objectives, and demonstrating the transformative power of strategic alliances in shaping sustainable practices.

Goals for 2024 In the coming financial year, the group intends to address the following sustainability issues for which data is currently unavailable: • Non-hazardous waste that is recycled, reused, or disposed of to landfill. • Non-hazardous solid waste that is paper, plastic, glass, metal, organic, electronic, or a combination thereof. • Total plastic waste weight that is single-use.

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City Lodge Hotels replaced its bathroom amenities with environmentally-friendly alternatives in July 2020, eliminating singleuse plastic from guest rooms. Its partnership with The Bespoke Amenities Company has resulted in a circular economy model, with products delivered and empty boxes and discarded products from guests collected for efficient waste management and disposal. The introduction of hydration stations at all hotels in 2021, offering free, filtered, magnesium-enriched still and sparkling water has further minimised single-use plastic bottles in circulation. Andrew Widegger, CEO, says, “City Lodge Hotels’ commitment to sustainability has gained momentum through collaboration with likeminded suppliers and our guests. What were once considered optional enhancements are now integral to our business practices. Sustainability truly flourishes when integrated into our day-to-day operations, yielding measurable results. We take this journey alongside our guests, suppliers, and the broader industry, confident that together we can accomplish even more remarkable milestones.”

January/February 2024 | www.africancleaningreview.co.za

textile care review

Role of enzymes in textile care

or decades, enzymes have been widely used in cleaning products for their exceptional cleaning abilities and eco-friendly characteristics. However, their sensitivity and peculiarity represent a challenge when creating optimal working conditions. In this article, Christeyns sheds more light on the aspect of enzymes in textile care and explains how they are changing the game for sustainable washing with an innovation – EPIC.

Understanding enzymes Enzymes, derived from microorganisms, have been extensively used in cleaning products due to their selective cleaning properties and ecofriendly nature. Acting as biocatalysts, enzymes facilitate chemical reactions without being consumed or permanently altered themselves. They are highly specific, and each enzyme is designed to break down specific components in stains, breaking them down into smaller, more soluble molecules that are easier to remove, without damaging the textiles being cleaned.

Advantages of enzymes Enzymes offer several advantages for the textile industry: • Effective stain removal: enzymes can break down and remove stubborn stains that traditional cleaning agents might struggle to eliminate. • Lowering water temperature: enzymes can be effective at lower water temperatures, reducing energy consumption. • Environmentally friendly: enzymes can enhance the cleaning process with fewer chemicals. By specifically breaking down water-solubilising components in the stain, less surfactant is needed to emulsify the dirt components in the water.

Enzyme sensitivity and peculiarity While enzymes are incredibly powerful, their sensitivity presents a challenge.

They are responsive to environmental conditions such as temperature, pH, and specific chemicals. Another challenge is their peculiarity. Each enzyme can only break down particular components in a stain. Some common types of enzymes: • Proteases: these enzymes break down protein-based stains such as blood, grass, and food. • Amylases: amylases are effective at removing starch-based stains like pasta and rice. • Lipases: lipases target fat and oil-based stains, such as grease and oil. • Cellulases: these enzymes help remove stains caused by plantbased fibres like cotton and grass.

Enzymes in commercial laundries To address the challenge of effectively treating complex stains, particularly those arising from substances like blood and grease, conventional enzyme blends prove inadequate. Only highly specialised enzyme blends demonstrate efficacy, and their performance relies upon an optimal chemical environment. This is precisely the achievement realised by Christeyns with the introduction of EPIC, or Enzymatic Process Innovation by Christeyns. This ground-breaking advancement has been seamlessly integrated into their PureSan and Cool Chemistry wash concepts, marking a pivotal enhancement in stain removal capabilities. EPIC embodies an innovative detergent system built upon two fundamental pillars: a concentrated detergent that enhances enzyme activity and a blend of concentrated enzymes meticulously designed to target specific components in stains. The detergent – The detergent is developed for seamless integration into Christeyns’ established wash concepts, PureSan and Cool Chemistry. This integration has given rise to two compatible detergents – PureSan EPIC and Cool EPIC, respectively, each

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boasting concentrated formulas. These detergents feature a new generation of surfactants designed to enhance the efficacy of enzyme reactions. The enzyme blend – The concentrated enzyme blend, known as EPIC-CORE, serves as a foundational mixture, partially replacing the action of surfactants. This blend can be fortified with boost mixtures meticulously crafted to target complex stains specifically. These enzyme blends are applied separately from the new detergent, optimising the cleaning process. The development of a patent application for these unique enzyme blends underscores the commitment to innovation in this domain. The EPIC enzyme blends precisely, addressing specific stains, and requires minimal dosages of just 0.05 grams per kilogram of textile. This stands in stark contrast to previous practices where more surfactants were typically introduced into the wash process. This shift towards fewer surfactants and the introduction of enzymes results in a significant 20 to 30 percent reduction in chemical oxygen demand (COD), leading to substantial savings for commercial laundries. As mentioned earlier, enzymes are sensitive to environmental conditions, necessitating precise storage and use. Plus, to offer commercial laundries more flexibility to clean different types of soiling, Christeyns has developed EPIX, a high-tech unit for on-site production, mixing, and administration of enzyme blends. With integrated safety systems and autocalibration, EPIX not only ensures safety and reliability, but also distinguishes itself as a patented and innovative solution. This technology permits precise enzyme micro-dosing, reducing the carbon footprint by up to 20 percent when compared to conventional washing methods and lowering the transportation, storage and handling of chemical products by 40 to 50 percent.

textile care review Field tests and benefits EPIC has undergone rigorous field tests in various industries, including hospitality and healthcare, with outstanding results. Some of the key benefits include: 1. Minimising wastewater impact • A substantial reduction in chemical and surfactant usage, resulting in a 20 to 30 percent decrease in COD. • Lower ecotoxicity, contributing to cleaner waterways. • Lower levels of hexane extractable material (HEM) in wastewater, minimising the release of oils and fats. 2. Cost-effective solutions: • Lower wastewater costs due to reduced pollution levels and taxes. • Potential for additional water and

energy savings through reduced COD levels. 3. Greener branding • EPIC relies on enzymes, reducing reliance on non-renewable resources. • A significant reduction in surfactants emphasises the system’s commitment to sustainability.

The new standard for sustainable washing The application of enzymes in textile care brings numerous benefits. Their selective cleaning properties and ecofriendly nature make them an ideal choice for effective stain removal and overall cleaning processes. Despite their sensitivity and specificity, innovations like Christeyns’ EPIC technology have redefined enzyme application, allowing for tailored

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enzyme blends and precise dosing for complex stains while minimising environmental impact. Moreover, EPIC seamlessly integrates into existing PureSan or Cool Chemistry wash concepts with minimal adjustments. This empowers commercial laundries to maintain their existing processes while meeting stringent wastewater regulations, limiting their environmental impact, and experiencing substantial cost savings. In essence, EPIC has proven to be a game-changer in the textile care industry by setting the new standard for sustainable washing, promising a brighter, cleaner, and more ecofriendly future for the commercial laundry industry. For more information visit: www.christeyns.com

people and events

eading international cleaning equipment manufacturer, Numatic International, held their 2023 Golf Day at the Steyn City 18-hole Nicklaus design course in Johannesburg on 5 December. The golf course features 75 bunkers and several water features lining the generously wide immaculate fairways. The 80 golfers, some donning bright floral shirts included mostly Numatic distributors, converged at the clubhouse for the welcome and introduction to the Numatic team by General Manager, Janine Botha. The prizegiving ceremony was presented by Sales Manager, Carlo Ferreira. African Cleaning Review attended the function and captured the evening’s events. Team Numatic

January/February 2024 | www.africancleaningreview.co.za

people and events PBEH professional designation aims to boost proficient cleaning workforce

leaning Africa Services became the first contract cleaning company in South Africa to commit to applying for PBEH designations for all their staff members holding SAQA cleaning qualifications. This is indeed a significant and positive move towards continuous personal development in the professional cleaning industry as previously, contract cleaning companies applied for designations only for those learners/staff members who had participated in PBEH learnership programmes. The formal Hygiene Controller designation certificate presentation formed part of Cleaning Africa Services’ Cleaning Level 1 ceremony that took place at the company’s premises on 9 December 2023 in Johannesburg. Qualifying staff members and guests were welcomed by the company’s Managing Director, Patrick Nndwamato, who stressed the significance of continuous personal development. Also in attendance were PBEH Chairman, Arthur Bath, and Administrator, Felicity Kent. Applying for and being awarded a PBEH designation denotes that the staff member automatically becomes a member of the Professional Body for Environmental Hygiene. In addition, all PBEH members receive direct electronic communication from the professional body.

Patrick Nndwamato (centre) presenting the certificates.

Part of Cleaning Africa Services’ commitment was that the company will ensure that their staff possessing designations participate in CPD programmes during the membership year. They will ensure that this participation earns the staff member sufficient CPD points during the year to keep their competence current and retain their designation for the following membership year. The PBEH is committed to expanding the range of CPD programmes it offers to its members. Where applicable, the CPD programmes will align with the learning material that the body has developed for the latest SAQA Registered Occupational Qualifications.

NCCA Gauteng members meet for the first time at new offices

he National Contract Cleaners Association (NCCA) (Gauteng branch) held the first branch meeting for 2024 at its new offices in the training room of a revamped Helvetia House in Germiston, Johannesburg on 16 January. The meeting was well attended by suppliers as well as contract cleaning companies. Issues that were discussed during the meeting included branch membership status, membership fees, the national minimum wage, and the establishment of a Bargaining Council for the industry. Towards the end of the meeting, Steve Braham of SWB Agencies presented an overview of this year’s For more information contact: ncca@gauteng.co.za industry tour to the Interclean Show in Amsterdam.

Left: Pictured from left are Gauteng Executive Committee members Hendrick Mokolane (Tsebo), Verina O’Connell (Clean Pro-Systems), Matt Simpkins (LIV Clean), Beverley Miller (NCCA Gauteng & National Secretary), Lennox Batchelor (NCCA National President & Gauteng branch Chairman – Bidvest Prestige) and Dave Reynolds (Supercare). Patrick Nndwamato (Cleaning Africa Services) and Janine Botha (Numatic), were not present when picture was taken.

www.africancleaningreview.co.za | January/February 2024

January/February 2024 | www.africancleaningreview.co.za

new products Three new luxury soaps from Tork

imed at upmarket hotels, restaurants, offices, gyms, and spas are three new luxury soap offerings from Tork manufacturer Essity. Tork Luxury Foam Soap and Tork Luxury Liquid Soap contain natural magnolia extract, known for its relaxing properties. Tork Luxury Foam Soap is derived from 94 percent natural ingredients1 and has a pleasant hand-feel, while Tork Luxury Liquid Soap is soft and silky and comes

from 95 percent natural ingredients.1 Also new is Tork Luxury Hair and Body Shower Cream with 94 percent of ingredients from natural origins.1 Combining a shampoo, conditioner, and moisturising shower cream in one, this contains argan oil plus an extra conditioner to provide a luxurious shower experience. All three products have been dermatologically tested and their improved formulations meet stringent new EU Ecolabel criteria. “Customers in facilities such as upmarket hotels, restaurants, spas and gyms expect a more luxurious washroom experience,” said Essity’s Product Manager, Pilar Jimenez. “Our three new offerings fulfil this

need and deliver high quality and effective solutions that also address sustainable hygiene expectations and meet ongoing business challenges.” All three products have a fresh new label designed to appeal to upmarket environments. They are housed in a dispenser that is quick to refill and certified as being easy to use.2 For more information, visit: www.tork.co.za Reference: 1 in line with ISO16128 2 Certified by the Swedish Rheumatism Association, tested according to The Design for All Test, published in the Swedish Design Research Journal, 2011

Spraying herbicides no longer a backbreaking task

echnology has transformed the tedious task of manually spraying herbicides to a walk in the park with the use of atomised sprayers that release exact doses that no longer require dilution with water. Rather than a heavy backpack containing 10 or 20 litres of water, Mankar spraying systems require just a litre of Roundup to be attached to the sprayer for coverage of up to one hectare. A single-wheel push system with opposing nozzles and trailer mount sprayers are also available for easier application. Jean Joubert of Smith Power Equipment, the sole distributor of Mankar in South Africa, says the unique sprayers can exactly dose the chemical through atomisation which creates tiny droplets in just the right quantity to effectively control weeds. Unlike other spraying systems that require the dilution of 100 to 200 litres of water per litre of herbicide, the Mankar systems use only the herbicide in its original concentrated form. The Mankar spraying systems are quality manufactured in the Netherlands and widely used across the globe.

For more information visit: www.smithpower.co.za

Introducing autonomous cleaning equipment at Cleantex Africa this year

he company KOKOBOTS LLC herewith introduce their AMR Cleaning Robot for large surface floor cleaning. These cleaning robots are predominantly used for autonomous cleaning at airports, supermarkets, factories, parking lots, hotels, and offices etc. The cleaning robot charges the battery, and fills and discharges water automatically. KOKOBOTS robots are able to conduct autonomous navigation, avoid obstacles with independent planning of its cleaning path, sweep and wash the floor, and scrub and mop floors simultaneously. The cloud based NextRobot operating system can control different robots and schedule their cleaning task running cluster for different purposes. Don’t miss out on a first for South Africa – the KOKOBOTS autonomous cleaning robots being put through their paces at the Cleantex Africa exhibition from 16 to 18 October 2024 in Johannesburg.

Watch the KOKOBOTS videos by clicking here or visit: www.kokobots.com for more information.

www.africancleaningreview.co.za | January/February 2024

a p Com OT res ple L en te IST ce the E in fo D Bu rm Y ye to ET r’s se ? Gu cu ide re 20 25

10 MAIN ENTRIES ONLY r Absorbents – Oil/Chemicals

r Irons – Steam/Automatic

r Air Cleaning Equipment/Air Duct Cleaning/Indoor Air Quality Systems

r Laundry &/or Dry Cleaning Services

r Access Equipment/Ladders

r Air Fresheners

r Air Filters/Air Purifiers

r Anti-Stain Treatments r Bactericides

r Barrier Creams & Cleaners

r Biological & Enzyme Products r Bird Repellent r Bleaches

r Buckets/Wringers r Carpet Cleaners

r Carpet Cleaning Systems

r Carpet Detergents/Deodorisers

r Laundry & Dry Clean Consumables

r Laundry Suppliers r Liners – Dustbins r Lubricants

r Microbiological Testing r Microfibre Products

r Mopping & Flat Mopping Systems r Mops – Dish/Floor

r Odour Control Services/Management

r Paper, Serviettes & Wipes (Disposable) r Paper Towel Dispensers

r Parts & Accessories – Floorcare & Laundry Equipment

r Car/Truck Wash Systems/Services

r Pest Control Equipment/Repellent

r Catering-Equipment Cleaning

r Pesticides

r Car Valet Products/Services r Catering Hygiene Products

r Ceiling & Wall Cleaning Equipment r Chemical Dilution & Dispensing r Cleaning Chemicals/Agents & Consumables r Cleaning Equipment/Hire r Cloths & Dusters

r Compactors/Compactor Bags & Tubing r Customised Cleaning Solutions r Descalers & Degreasers r Detergents

r Dishwashers

r Dishwasher Dispensing Equipment r Disinfectants & Sanitisers

r Disinfection/Decontamination/Fogging/ Sanitisation Services r Dispensers/Dispensing Products r Dosing Equipment

r Drain & Grease-Trap Maintenance r Drain Cleaning Chemicals

r Drain Cleaning Equipment r Dryers – Tumble/Clothes r Duct & Gutter Cleaning

r Dust Control &/or Logo Mats r Dust/Litter Bins

r Dustpans, Dusters & Brushes r Escalator Cleaners r Facial Tissue

r Facilities Management Services r Floor Pads/Polishes/Scarifiers

r Pest Control Services

r Protective Clothing/Workwear

r Recycling Equipment/Solutions r Refuse Disposal Equipment, Vehicles & Systems

r Road Sweepers/Vacuum Trucks r Robotic Cleaning Systems r Sanitary Bins

r Sanitary Bin Services r Scourers – Floor

r Scrubbers/Scrubber Driers/Sweepers r Single Disc Floor-Maintenance Machines

r Soaps & Soap Dispensers r Specialised Cleaning Services

r Speciality Own-Label Products r Spray Extraction Cleaners

r Squeegees, Brooms & Brushes r Steam Cleaners r Sterilisers

r Surface Cleaning Pads & Cloths r Terrazzo Floor Cleaning r Textile Care

r Time, Attendance and People Management Solutions & Software r Toilet Cleaners r Toilet Tissue

r Towels/Disposable Towels

r Glass & Aluminium Restoration

r Upholstery Cleaning

Plastic/Rubber/Latex

r Graffiti Removal Products r Green Cleaning/Products

r Guest Amenities/Hospitality/Toiletries r HACCP Cleaning Specialists

r Hand Cleansers & Protectors r Hand Dryers (Air)

r Hard Floor Treatments

r Hazard Material – Disposal/Control/ Emergency Spill Response/Clean-up r High-Pressure Cleaners/Washers r Housekeeping – Carts r Hygiene Audits

r Hygiene &/or Cleaning Consultants

r Hygiene Brushware & Consumables r Hygiene Services

r Industrial Chemicals

r Industrial Cleaning Systems/Solutions r Industrial Laundry Equipment/ Dispensers

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r Sweepers (Manual/Ride-On)

r Training & Education – Development/ Recruitment/HACCP

r Gloves – Disposable/

2025

r Solvents & Strippers

r Fragrance Units

r Glass Cleaning Chemicals

Buyer’s Guide

r Trolley Systems r Urinal Gel Pads

r Vacuum Cleaners – Wet/Dry

r Ventilators & Ventilation Systems, Kitchen Extraction Systems – Cleaning

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r Washroom Accessories & Consumables

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African Cleaning Review JanFeb'24

Articles inside

Cleaning Products Europe 2024 registration now open

Speeding up hygiene in commercial kitchens

PBEH professional designation aims to boost proficient cleaning workforce

New challenges in hygiene, ready for the bends in the road

Navigating the world of spill kits

Keeping facilities clean and hygienic in the new year

The importance of selecting appropriate workwear for cleaning professionals

Professional cleaning companies vs in-house cleaners

The importance of delivering cleaner, safer, healthier, and more sustainable places for all people