African Cleaning Review JanFeb 2019 by African Cleaning Review

Buyer’s Guide 2019 Edition

January/February 2019

Nilfisk SA announces ownership change Keep self-service screens clean of pathogens Commercial-kitchen cleaning Cleaning cloth misconceptions

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Established in 1992, Easy Chem Cleaning Supplies has a national footprint in Johannesburg, Pretoria, Cape Town and Durban and offers clients quality cleaning consumables, equipment, products and hygiene services at an affordable and competitive price.

Kimberly-Clark Professional* is committed to delivering leading-edge health, hygiene and productivity solutions for people in their workplace or while they are away from home. Your washroom, wiper and safety needs are our focus, that’s why our products are designed to help maximise efficiency and productivity.

www.easychem.co.za

www.kcprofessional.co.za

Neledzi Cleaning Services strives to provide the utmost quality and value-added services and related products. Our clients are able to focus on their core business practices while we oversee their cleaning-service needs.

Numatic International SA is the sole importer of Numatic machines, cleaning equipment and vacuum systems. Numatic is committed to ensuring that users of our machines receive the best service available.

www.neledzicleaning.co.za

www.numatic.co.za

Prime Cleaning Suppliers provides locally produced products and services. We adhere strictly to the applicable standards set out by various industry bodies and government organisations.

Smart Fogging Solutions utilises Ultra Low Volume (ULV) Misting to apply disinfectants, biocides, fungicides and pesticides, active against all pathogens (viruses, bacteria, fungi, mould and mycoplasma family groups) and is the best way to entirely clean and sanitise a build-up of bad bacteria in hard-to-reach places.

www.primecs.co.za

www.smartfoggingsolutions.co.za

contents JANUARY/FEBRUARY 2019 VOL 20 NO. 1 Experiment shows how having the right hygiene tools can keep the kitchen going The restaurant kitchen can be a tough environment to work in. It’s highly demanding, hot, loud, and physically and mentally tiring. From research conducted at a restaurant kitchen, leading hygiene and health brand, Tork®, understood that to get highquality food out on time, every kitchen strives to establish flow. When ‘in the flow’, chefs collaborate better, perform better and create wonderful dishes on time. However, when it is inoperative, problems start to occur. That said, could the overall flow in the commercial kitchen enable efficiency with the help of better planning and the correct hygiene solutions? To find out, Tork teamed up with kitchen optimisation consultant Alan Kinsella in order to conduct a ‘flow experiment’ at a busy restaurant. Read more about this topic on page 12.

Interview

Industry News

Ownership change at Nilfisk SA returns the company to local stakeholders

National minimum wage now a reality Donated walk-behind sweeper to assist in keeping coastal town clean Diversey appoints new CEO SA ratifies agreement establishing the African Continental Free Trade Area UK to host first ‘Window Cleaning World Cup’

Educational

The challenge of keeping self-service screens clean of pathogens Have you considered cost-cutting cleaning methods for your facility?

Editorial

Exhibition, educational seminars, meetings – ISSA Cleantex Africa 2019 Powerful systems provide power performance – Hako

Features

Commercial-kitchen cleaning • The ‘flow experiment’ shows how having the right hygiene tools can keep the kitchen going • Commercial-kitchen deep cleaning • What it takes to achieve cleanliness

8 10

Data brings a facility’s sustainability story to life Cushman & Wakefield Excellerate’s FM division appoints new MD Modern flooring products save time Property Point and its small-business graduates excel at Awards Waste-to-energy initiative launched at N1 City Mall

All editorial contributions can be sent to the editor who reserves the right to publish editorial based on the strength of its content. No articles or photographs may be reproduced, in whole or in part, without written permission from the publishers. Although every effort is made to ensure the accuracy and reliability of material published in African Cleaning Review, e-squared publications and its agents can accept no responsibility for the veracity of the claims made by contributors, manufacturers or advertisers. Copyright of all material published in African Cleaning Review remains with e-squared publications and its agents.

Planned features for 2019 March/April issue: Editorial deadline 15 February • Contract cleaning • Cleaning chemicals May/June issue: Editorial deadline 18 April • Hard floorcare solutions • Hand hygiene • ISSA Cleantex Africa show preview

Sept/Oct issue: Editorial deadline 23 August • Sustainable cleaning • Carpet care Nov/Dec issue: Editorial deadline 18 October • Mopping systems • Fragrance systems and aircare

Feature in ACR

Share company news with African Cleaning Review, submit press releases, event information and pictures to: africancleaningreview@cleantex.co.za

ISSA Cleantex Africa 2019

Diarise the date: 4–6 June, Johannesburg

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Strongest standard black bags in SA now made even tougher

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Jul/Aug issue: Editorial deadline 21 June • Hygiene in healthcare facilities • Digital and smart solutions

Laundry Review

Brightwell introduces BrightLogic bluetooth upgrade JET Expo joins Messe Frankfurt France

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24 Cleaning cloths in healthcare settings • Eradicating misconceptions about cleaning cloths FM Review

African Cleaning Review is aimed at end users, contractors and suppliers of products and services to Africa’s Cleaning, Hygiene, Maintenance, Laundry, Pest Control and Facility Management Services industries. It is published every other month by: e-squared publications. Tel: +27 (0) 11 238 7848 or +27 (0) 72 611 1959 Fax: +27 (0) 86 672 4794 PO Box 1976, Halfway House, 1685, South Africa Email: africancleaningreview@cleantex.co.za Website: www.africancleaningreview.co.za

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African Cleaning Review January/February 2019

from the editor Positive energy vital as we cast our eyes towards 2020 Welcome to this, the first edition of African Cleaning Review for the New Year. Considering that 2018 was a very difficult year economically, I am sure we all look forward to growth and new opportunities in the professional cleaning industry. The good news is that we are exiting the technical recession and, at the end of 2018, ratings agency Fitch declared that the South African economy has a stable outlook, which bodes well for the year to come. The January/February issue is always distinctive as it contains the annual Buyer’s Guide, a quick reference guide to the Who’s Who in the professional cleaning sector, together with a thorough introduction to their unique product and service offerings. This issue brings you industry news as well interesting topics such as commercialkitchen cleaning, the importance of keeping self-service screens clean of pathogens and offers clarity on many misconceptions about cleaning cloths. Also, ISSA Cleantex Africa will take place during June, please diarise the dates and familiarise yourself with co-located ISSA workshops as detailed on page 9, plus educational seminars running alongside the event. Our readership and interest in the magazine’s content continues to grow, which reflects an increasing awareness of the importance that these sectors play in the workplace. Hence the magazine has to continue evolving, guided by industry feedback. To this end, we are inviting our readers to participate in an online survey in order to direct us on the way towards 2020 and beyond. See page 7. Enjoy the read and remember to let us have your views – refer to page 7 for details.

interview

Ownership change at Nilfisk SA returns business to local stakeholders The announcement that Nilfisk SA has sold the business to the company’s local management with effect from 1 January 2019 will see the company reverting to its original name, Industroclean. Nilfisk SA was part of the global Nilfisk Group, a leading professional cleaning-equipment manufacturer based in Denmark.

eading the company in going forward will be Managing Director, Emma Corder; Sales Director, Peter De Beer; and HR Director, Nomsa Mngadi. Peter Bolitho will join the company in February as National Service Manager. “We are extremely excited to announce that our business is returning to its South African roots following the decision by the Danish group to refocus its operations, plus Industroclean remains the sole Nilfisk distributor in South Africa,” says Corder. The rebranding and repurchase of the business is the latest chapter in a local success story that started in 1980. Industroclean quickly grew in size and the range of services and brands it offered. Its relationship with Nilfisk was formalised in 2010 when the company was appointed as exclusive distributor in the region, and the Danish manufacturer took a stake in the business. This transaction followed the acquisition two years earlier of Wap South Africa by Nilfisk. When, in 2014, the Danish company bought the remaining Industroclean shares, it then merged this business with Wap South Africa. According to Corder the recent executive changes and the group’s listing on the Copenhagen Stock

Exchange in 2017 prompted a strategic review of the South African operations. “In terms of their international model, Nilfisk is very much a machine, service and partsfocused organisation. The historical Industroclean model has always been a full-service, one-stop-shop for machines, professional cleaning equipment, accessories, consumables and chemicals. We regard this unique business model as one of the company’s strengths. We will therefore continue to nurture the established relationships with our supporting international brands, which fully understand the importance of having a footprint in South Africa in order to move into the rest of Africa. These brands include Vileda, Unger, Filmop, Chicopee and HOST,” says Corder. The company has established a leading market position as the local manufacturer of Wap pressure washers and therefore the Wap trademark will be reinstated to represent this range, renowned for its robust quality and longevity. “Nilfisk has an extensive range of equipment including the Viper and IVAC ranges and, should a client need a specific solution, Industroclean will be ideally positioned to address this

interview requirement. As a company we need to ensure that we are present in a diverse range of markets and that will be our focus. The contract-cleaning market of course remains a significant part of our business,” explains Corder. “We also plan to expand the current range represented by our international brands and will put renewed focus on product development within our locally manufactured chemical ranges. This will have a positive impact on the service and quality levels that customers can expect and will stand us in good stead as Industroclean casts its eye to opportunities on the rest of the continent,” says Corder. “Africa is exceptionally important to us. We have seen that there are huge opportunities for growth and one of the challenges for countries in sub-Saharan Africa is the availability of products. So, it will be a significant focus area for Industroclean over the next twelve months,” concludes Corder.

We are extremely excited to announce that our business is returning to its South African roots following the decision by the Danish group to refocus its operations, plus Industroclean remains the sole Nilfisk distributor in South Africa.

Pictured from left are: Nomsa Mngadi, Pieter de Beer and Emma Corder.

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industry news National minimum wage now a reality

he National Minimum Wage became effective in South Africa on 1 January this year. It effectively translates into employers having to standardise the amount paid to workers in accordance with the National Minimum Wage Act. In terms of the Act, all employers, irrespective of which industry they are operating in, must pay at least the minimum wage as set out below: • R15.00 per hour for domestic workers; • R18.00 per hour for farm workers; and • R20.00 per hour in respect of all other employees. In order to be compliant with the new legislation and avoid penalties, there are a number of factors that employers need to have in place:

• Minimum wage set by a provision in a contract, collective agreement or sectoral determination falls away if below R20 per hour. This is not applicable to farm workers and domestic workers. • Employers are now legally required to standardise the minimum amount paid to workers at R20 per hour. This effectively means that those who previously earned a wage below this amount will have to receive an upward wage adjustment. • The R20 per hour wage does not include contributions made by employers in respect of transport, food or gratuities. This is payable over and above the minimum wage. • Employers are required to pay workers for a minimum of four hours per day.

The Act does make provision for employers to apply for exemption from the minimum wage. The maximum exemption an employer will be able to qualify for will be a 10 percent reduction on the prescribed minimum wage, which will only be granted for a year, and will be adjudged on the employers’ profitability, solvency and liquidity. In an address to stakeholders in Kliptown, Soweto, President Ramaphosa said it was hoped that the national minimum wage would act as an instrument of economic stimulus. “We should expect that this additional income will contribute to greater consumption and higher demand, contributing in turn to greater economic growth and more jobs,” Ramaphosa added.

Donated walk-behind sweeper to assist in keeping coastal town clean

Pictured at the handover of the Haaga 477 walk-behind sweeper, are from left uMhlanga Urban Improvement Precinct (UIP) precinct manager Dewet Geldenhuys; UIP head cleaner, Sanele Ngcanga and Ken Mouritzen, MD, BLTWORLD, distributors for the Haaga range of sweepers.

n recognition of the uMhlanga Urban Improvement Precinct’s (UIP) ongoing attentiveness to keeping public spaces unpolluted, BLTWORLD donated a Haaga manual walk-behind sweeper to the UIP to assist the organisation in keeping the popular South African coastal town of Umhlanga Rocks’ promenade clean.

African Cleaning Review January/February 2019

“In appreciation of the UIP’s admirable work, we have donated a Haaga 477 sweeper, which is particularly suitable for use on surfaces greater than 2 000 m²,” says Ken Mouritzen, managing director of BLTWORLD, local distributors for German-engineered Haaga sweepers. “Haaga walk-behind sweepers are designed for easy operation and quick and efficient cleaning. These machines feature comfortable, height-adjustable handles and are easy to push, because of the beltless drive design.” Further advantages of these corrosionresistant, low-maintenance sweepers, are a lightweight construction for fatigue-free control and easy storage. No electricity is required to operate Haaga 477 machines, which makes them perfect for cleaning open public spaces. Course or fine waste – including sand, paper and beverage cans - is picked up easily and is not driven over or pushed in front of the sweeper. These machines also collect wet foliage, which is normally a difficult operation. These robust sweepers, with advanced turbo-disc brush technology, have a fine-dirt brush at the back of the unit for sweeping twice in one step, collecting even the finest debris. The intelligent

airflow design of these high-power sweepers ensures efficient dust control. The air containing dust is cleaned within the machine and returned to the sweeping cycle, which means that operators do not need to stand behind the machine in a cloud of dust. According to Dewet Geldenhuys, precinct manager for the uMhlanga UIP he expects the festive season to require heightened cleaning services for the team of 15 permanent staff. “With crowds in Umhlanga for the busy holiday season demand will increase on our cleaning service, so the donation of this sweeper could not have come at a better time for us,” says Geldenhuys. Haaga walk-behind sweepers include entrylevel machines for domestic and commercial applications, to high-power sweepers for use in large commercial and industrial areas. The sweepers available from BLTWORLD on a sales or rental basis are utilised throughout the world by hotels, restaurants, maintenance departments, municipalities and recreational facilities, as well as cinemas and sports grounds. A full repair, parts and maintenance service is available throughout South Africa. For more information contact: ken@bltworld.com

African Cleaning Review January/February 2019

industry news Diversey appoints new CEO

eading global hygiene and cleaning company Diversey has announced the appointment of Mark S Burgess as its new chief executive officer. Burgess was previously CEO of Signode Industrial Group, a US$2.4 billion global company with 88 manufacturing facilities across six continents, which was acquired by Crown Holdings, Inc. in April 2018. Prior to that role he served as CEO of Graham Packaging Company where he led the firm’s IPO in 2010 and subsequent sale to Reynolds Group Holdings in 2011. Earlier in his career, he served as CEO and CFO of Anchor Glass Container Corporation and held a variety of operational and financial leadership roles in several other businesses.

“Mark emerged as the best person to lead Diversey into the future because of his experience in successfully transforming complicated multinational businesses by building strong organisations, seizing attractive growth opportunities, and effectively integrating acquisitions,” said Ken Hanau, Chairman of the Board of Directors. “I’m honored to join Diversey, a company with a rich heritage, a legacy of innovation, and an enduring focus on customer service,” said Burgess. “Diversey is well positioned for the future as we continue to invest in innovation to drive growth, while delivering increased value for our customers.” Burgess succeeds Dr Ilham Kadri, who left Diversey at the end of 2018 to

take up another executive role. Carlos Sagasta, Chief Financial Officer, and Gaetano Redaelli, Global President, Professional Division, who have been serving on an interim basis as joint deputy CEOs, will return to their positions and will report to Burgess. Burgess holds a Bachelor of Arts degree in economics from Dickinson College and a Master of Business Administration from The Fuqua School of Business at Duke University. For more information, visit: www.diversey.com

SA ratifies agreement establishing the African Continental Free Trade Area

he South African Parliament recently ratified the agreement establishing the African Continental Free Trade Area (AfCFTA). The AfCFTA was launched during an extraordinary summit of African Union (AU) heads of state in March 2018 in Kigali, Rwanda. South Africa signed the agreement in July 2018 in Nouakchott, Mauritania. To date, 49 countries have signed the agreement and Kenya, Ghana, Rwanda, eSwatini (Swaziland), Chad, Niger, Sierra Leone, Uganda and Guinea have deposited their instruments of ratification. South African Trade and Industry Minister Rob Davies said the

country was expected to deposit the instrument of ratification during the 32nd Ordinary Session of the Assembly of the AU in February 2019. The agreement will enter into force once 22 member states have deposited their instruments of ratification. “AfCFTA comprises of 55 African countries, and once entered into force, will constitute the largest free trade area globally. As a flagship project of the African Union’s Agenda 2063, the AfCFTA aims to build an integrated market in Africa that will see a market of over one billion people with a combined GDP of approximately US$3.3 trillion,” Davies said.

The United Nations Economic Commission for Africa estimates that the AfCFTA will increase intraAfrica trade from the current 10–16 percent to approximately 52 percent by the year 2022. Davies said that the AfCFTA will create a single set of rules for trade and investment among all African countries and provides legal certainty for traders and investors through the harmonisation of trade regimes. “In support of these objectives, the AfCFTA covers both goods and services under Phase I and will include investment, intellectual property and competition under Phase II of the negotiations,” said Davies.

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African Cleaning Review January/February 2019

industry news UK to host first ‘Window Cleaning World Cup’

he United Kingdom’s (UK) inaugural Window Cleaning World Cup is set to take place at their foremost cleaning and hygiene event, The Cleaning Show, in London from 19–21 March 2019. The UK’s Window Cleaning World Cup organisers called on African windows cleaners to also take part in the inaugural event. Sponsored by Unger, The Window Cleaning World Cup is set to see window cleaners from across the globe taking part as official representatives of their countries as well as representing themselves and their respective companies. Participants will be tasked with cleaning three 114.3 cm x 114.3 cm office windows set in a frame with a 300 mm long squeegee and nine litres of water in the fastest time. Competitors must also wipe the window sill, and any smears will incur time penalties which are then added to their final time. In addition to being afforded the opportunity to break the current window cleaning Guinness World

Record of 9.14 seconds, set in 2009 by Britain’s Terry ‘Turbo’ Burrows, the fastest window cleaner will win a cash prize of £1 000 (ZAR17 750). In addition, female window cleaners are being encouraged to take part and will be able to battle it out for a separate World Cup title and another £1 000 in cash. Participants will also get the opportunity to break the woman’s Guinness Window Cleaning World Record, which stands at 16.28 seconds, set by Britain’s Deborah Morris at the 2011 UK Cleaning Show. Both the Guinness World Record challenges, and the Window Cleaning World Cup competition, will be adjudicated by the Federation of Window Cleaners (FWC), the UK’s official window-cleaning trade body. Andrew Lee, chairman of the FWC, said the organisation wanted to add an extra incentive to encourage the world’s very best window cleaners to come to London and get involved. “Both Terry and Deborah’s records have stood for a very long time and we felt it was time we highlighted to

our fellow window cleaners around the world, including those from across Africa, that during March in London there’s a great opportunity for someone to break the Guinness World Record,” he said. “We hope the combination of a potential Guinness World Record win, £1 000 in cash, and the right to call yourself the world’s quickest window cleaner on behalf of your country, will tempt more international participants to make the trip.” For more information or to participate visit: www.cleaningshow.co.uk/london/windowcleaning-world-cup

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African Cleaning Review January/February 2019

educational

The challenge of keeping self-service screens clean of pathogens A recent news story about bacteria-ridden kiosk screens at eight UK McDonald’s locations has raised substantial concerns across both the restaurant and kiosk industries just months after quick-service restaurant (QSR) giant, McDonald’s introduced the self-ordering stations. The website Kiosk Marketplace, spoke to players in the industry that provide the self-service ordering units to food service and found that the news was prompting players across the kiosk industry to look into current and best practices when it comes to ongoing restaurant kiosk sanitation practices.

n the US, the refreshment services company Bernick’s operates more than 70 micro-market kiosks in the Twin Cities area of Minnesota. Bernick’s Director of Vending, Reed Stevens, said the news about the microorganisms – like listeria and staphylococcus – found on those London-area McDonald’s kiosk screens is creating a stir across his business. “This report is something that’s going to open eyes for a number of people,” Stevens told Kiosk Marketplace. In fact, after seeing the report, Stevens decided to have his company’s service representatives clean self-checkout kiosks with disinfectants every time they visit a location. The service representatives had been cleaning the kiosks, he said, but were not using a disinfectant. While Bernick’s has been operating micro-market kiosks for several years, Stevens said he was not made aware of any need to apply a disinfectant. “There are all these kiosks that people touch all the time. The awareness around the sanitation thereof is really important.” Chuck Lewis, vice president of Palmer Digital Group, has been active with different manufacturers deploying self-order kiosks and menu boards for restaurants for several years, but he was not previously aware of bacteria concerns. He pointed out that self-order kiosks are new to QSRs, and the bacteria are an issue that needs to be addressed.

African Cleaning Review January/February 2019

He believes that daily cleaning should be a sufficient solution. Sanitation practices already exist for healthcare kiosks, and they are being applied to some food-service kiosks, said Crystyl Swanson, vice president of sales and marketing at CSA Service Solutions, which provides preventative maintenance services for kiosks. Swanson said federal regulations specify cleanliness guidelines for hospital kiosks, such as check-in kiosks.

NSF International, an independent organisation that tests, audits, certifies, trains and consults for the food, water, health science, sustainability and consumer product sectors, does not currently have any sanitation standards for customer-facing kiosks in a foodservice environment, according to Audra Bildeaux, the organisation’s senior business development manager for food. Bildeaux told Kiosk Marketplace that there is a standard for cleaners for

There are all these kiosks that people touch all the time. The awareness around the sanitation thereof is really important. CSA Service Solutions does not have any QSR clients at the present time, Swanson said, but the company does clean Reis & Irvy’s self-serve frozen yoghurt and ice cream kiosks on a nationwide basis. The kiosks have order touchscreens. “It’s extremely important to have some type of preventative maintenance procedures in place,” Swanson said, especially for food distribution. Swanson said sanitation is a critical issue for all types of customer-facing kiosks, not just healthcare and food service. “There are all these kiosks that people touch all the time,” Swanson said. “The awareness around [what] the sanitation entails is really important.”

consumer devices such as smartphones and tablets, but not kiosks. The organisation’s standards are voluntary. In a presentation at this year’s National Restaurant Show, Bildeaux said that new sanitation standards will be needed to protect the safety of consumers and food-service employees as new types of equipment are introduced to the foodservice environment. Hazel Crest, the Illinois-based Advocate South Surburban Hospital, maintains a website that says that infectious disease specialist Dr Brian Yu stated that the risk of catching an illness from fecal matter from the ’everyday‘ environment is low. He said the best defence is for people to practice proper hygiene.

editorial ISSA Cleantex Africa 2019 Exhibition, educational seminars, meetings – all at one venue Africa’s only dedicated professional cleaning and hygiene exhibition, ISSA Cleantex Africa, will take place in Johannesburg, South Africa from 4–6 June 2019. This international event offers visitors a biennial opportunity, away from the office, to source, learn, network and connect with local and international decision makers while discovering new opportunities for their companies. Educational seminars, ISSA workshops and industry association meetings will run alongside the show to enhance knowledge and skills transfer. A number of key industry players have already confirmed their prescence at this year’s three-day event. These include Prime Cleaning Suppliers, Safic, Intelligent Cleaning Equipment (ICE), Hygiene Systems (Hyvest), FIMAP, PRP Solutions, Cleanwise, i-team, HAKO, Bidvest Prestige, TDL Hygiene and DoctorClean.

International quality assurance training Following on from a very successful inaugural International Accredited Auditing Professional (IAAP) certification workshop

in Cape Town last year, the ISSA will again host the acclaimed IAAP workshop at the show on Wednesday 5 June 2019. By attending this one-day global certification workshop, delegates will join an elite group of auditing professionals with a completed IAAP certification! The ISSA’s International Education & Certification Director (EMEA), Manuela D’Agata, will visit South Africa in June to present this hands-on training opportunity in order to empower cleaning professionals to: • Understand the origin of, and solutions to, deficiencies • Reduce operating expenses while increasing employee efficiency • Give your clients a value-add and the assurance of high-quality cleaning: – How to analyse operations data – Incorporating calibration into operations – How to engage/involve the customer or key stakeholders – Hands-on experience in using and demonstrating quality auditing tools and more...

Manuela D’Agata For more information about the IAAP workshop or to book your seat contact: nande@cleantex.co.za An additional workshop plus two forum sessions will run alongside the expo, namely ‘Estimating Made Easy (EME)’ (a full-day workshop followed by the IAAP certification workshop), a morning forum session ‘Healthcare cleaning for infection prevention’ and an afternoon forum session ‘Next generation young executives mentorship’ Subject matter and speakers are currently being finalised and details will be announced shortly.

African Cleaning Review January/February 2019

educational

Have you considered cost-cutting cleaning methods for your facility? Facility budget cuts often mean a decline in the quality of cleaning within offices, schools, hospitals and other buildings. However, cleaning is essential for creating a safe and healthy environment, maintaining occupant satisfaction and keeping a facility looking its best. Rather than eliminating cleaning practices from a facility, organisations can instead implement a variety of cost-cutting cleaning methods and new technologies to make cleaning more efficient and affordable, says Diversey’s Ryan Greenawald.

Day cleaning: Rather than late-night work, shifting cleaning tasks to daytime hours helps reduce costs and improve sustainability by taking advantage of more productive hours. Day cleaners are more productive per square meter because they have better visibility of soiled areas and can establish relationships with occupants so that messes are cleaned up as they occur. Buildings can also lower their energy bills by turning down lights and adjusting HVAC settings at earlier hours, rather than keeping them running at night for cleaning teams. Dilution control: Dilution control dispenses the correct chemical dose so that employees don’t have to revert to manual dilution methods. By implementing this solution, facilities can avoid switching to lowerquality chemicals to cut costs, which typically require employees to use more chemicals to achieve the same results. Properly diluted chemicals and cleaning practices will also help protect the investment made in the facility’s floors, equipment and other assets. Dilution control solutions also reduce hazards and error aspects by ensuring that employees avoid contact with concentrated chemicals and that solutions are not mistakenly mixed together or improperly diluted. Many dilution control systems are easy to use, and employees can be trained quickly on how to use them properly. Controlled dosing: Traditional floorcare machines continue to dispense chemical solution when machines slow

African Cleaning Review January/February 2019

down and turn. Advanced floor-care machines now offer speed-related dosing systems that apply the chemical to the floor based on the machine’s speed rather than the amount of time that has elapsed, thereby reducing solution waste. By using an advanced dosing system, facilities can reduce cleaning solution waste by up to 30 percent. These machines also allow operators to vary the level of dilution/ solution and in some cases, turn off chemical dispensing to clean floors based on the level of soil. These machines also increase productivity because employees don’t have to empty and refill tanks as often. They can also reduce downtime after cleaning as very little moisture is left behind. Adaptable cleaning carts: These carts can be configured based on the user’s preferences. Therefore, adaptable carts improve productivity because items are strategically placed for workers. Studies

have shown that efficiency increases by 20 percent or more when using carts designed for a specific cleaning task versus fixed solution carts. These customisable carts allow cleaning to be completed more quickly, thereby reducing labour costs. The carts also reduce ergonomic strain for workers, limiting potential injuries, time away from work and workers’ compensation claims. When facility managers face budget cuts, the ideal solution is to adjust cleaning programmes, rather than cut out resources completely or switch to cheaper options that yield less impressive results. Innovative technology, chemicals and equipment can make cleaning more efficient and cost-effective by reducing energy, chemical and water consumption and improving productivity. To learn more about cost-cutting cleaning solutions for your business, visit: www.diversey.com

African Cleaning Review January/February 2019

feature commercial-kitchen cleaning

The ‘flow experiment’ shows how having the right hygiene tools can keep the kitchen going The restaurant kitchen can be a tough environment to work in. It’s highly demanding, hot, loud, and physically and mentally tiring. From research conducted at a restaurant kitchen, leading hygiene and health brand, Tork®, understood that to get high-quality food out on time, every kitchen strives to establish flow. When ‘in the flow’, chefs collaborate better, perform better and create wonderful dishes on time. However, when it is inoperative, problems start to occur. That said, could the overall flow in the commercial kitchen enable efficiency with the help of better planning and the correct hygiene solutions? To find out, Tork teamed up with kitchen optimisation consultant Alan Kinsella in order to conduct a ‘flow experiment’ at a busy restaurant.

ork and Kinsella carried out an overnight transformation of Wood Manchester’s restaurant kitchen, which included the installation of Tork kitchen products such as Tork Reflex™ dispensers – strategically placed to improve access to wiping and cleaning solutions during busy service periods. Before they started, Kinsella identified issues including un-emptied bins, empty paper-towel dispensers and cluttered shelves, which are all disruptions when trying to achieve a good kitchen flow and efficiency. “The biggest challenge in any kitchen is the difference between making money and finding a balance with the efficiency,” says Kinsella. Investing in hygiene is a crucial part of the daily kitchen process, where wiping and cleaning solutions raise the bar for standards and provide a happier working environment. Flow covers every aspect of a restaurant’s daily process – from the moment the first breakfast egg is cracked to the garnishing of the final dessert of the day; the first “good morning” to the final wipe down in the evening. Having good flow is integral to the functioning of a restaurant, particularly as it enables an efficient kitchen and improved consistency in hygiene practices. “The best way to describe flow is the efficiency of the kitchen. We

African Cleaning Review January/February 2019

need to make sure that the chefs are working in an environment where they are flowing through the kitchen with ease. They can do their jobs efficiently and that leads to profitability and stress-free staff,” adds Kinsella. Restaurant kitchens that are not optimised in the best way usually suffer from cluttered and unorganised environments. There is also a strong possibility that these problems can lead to kitchens not meeting health and safety requirements, which is of course fundamental to a restaurant’s survival. On the other hand, when Kinsella and his team cleaned the whole kitchen from top to bottom – installing Tork Reflex products in various stations in the process – it created an organised and hygienic environment in which the staff can be proud to work. The new Tork Reflex paper dispensers were a standout contribution to the overall flow of the staff and their service. The new features, including a rotating nozzle and single-sheet dispensing, mean that not only can paper can be taken from any angle, but also the risk of cross-contamination is reduced as users only touch what they take. Tork offers a variety of quality wiping and cleaning solutions that can help kitchens overcome daily challenges and maintain efficiency. Other solutions that can assist in creating a more

hygienic environment include Tork colour-coded food-service cloths, Tork folded wipes and touch-free soap dispensers. Needless to say, the restaurant benefitted greatly from improved efficiency. Having hygiene products that are well positioned around the kitchen can make a vital contribution to overcoming the daily challenges of a restaurant kitchen. It means staff won’t forget to clean their hands, and it makes the overall cleaning of equipment and the kitchen easier, both during and at the end of service. An optimised kitchen is a happy kitchen. Meals go out on time and members of staff are satisfied in their working environment. The next challenge is maintaining good flow over time and to keep high hygiene standards consistent. “Hygiene is essential, imperative; first and foremost. ‘Mise en place’ is the most popular phrase in every kitchen. I’d recommend placing paper towels in every section of the kitchen, including at the entrance and exit – and at eye level – so it becomes habit to wash and dry hands,” says Simon Wood, Owner and Executive Chef at Wood Manchester and MasterChef UK 2015 winner. With time disappearing rapidly during service hours, restaurant kitchens need to be as prepared as possible –

feature commercial-kitchen cleaning Tips for great hygienic flow from Kinsella and Chef Simon: • C.H.E.F.S: Follow Kinsella’s ‘flow guide’ – Control, Hygiene and tools, Engineer, Finance and Systems. Firstly, assess the current situation, and then give the staff the resources and environment needed to do their jobs well. Engineer and structure the menu to meet customer expectations with as little stress for the chefs as possible. Control all costs to reach goals, and once the system is in place, follow up and repeat. • Strategically placed hygiene products: Chef Simon suggests that paper towels and hand soaps should be readily available at the entrance and exit of the kitchen, so it becomes habit to use them. Place them at eye level to ensure they are not overlooked. • Create a highly clean and hygienic environment: Not only will this create good flow, but it will result in a happier place for staff to work as well. • Rotation of stock is vital for hygiene: Reorganise and clean fridges, dry stores and freezers so that older stock does not get forgotten or cause unwelcome smells. • A good kitchen should always have empty bins: This minimises food waste and helps to avoid cross-contamination. • Ergonomics are key: Everything should be set up in the same direction as you’re working – left to right – and facing you. Also, always have a waste bowl nearby.

almost over prepared – on a daily basis. And when flow, hygiene and efficiency are all in sync, staff won’t need to think twice about maintaining great hygiene standards. Kinsella reinforces this by saying: “We have to make sure

hygiene is at the highest level. Not only does it create good flow, which in turn gives staff new energy, but maintaining great hygiene standards in a restaurant kitchen means that the routine becomes embedded – staff do

it without realising they’re doing it.” While reading the magazine online click on this link to view excerpts from the Tork flow experiment: www.youtube.com/ watch?v=eHJbWqWYcNU

For more information about Tork products contact: kirsty.collard@essity.com

African Cleaning Review January/February 2019

feature commercial-kitchen cleaning

Commercial-kitchen deep cleaning Most commercial kitchens are busy from either very early morning to late at night, or in some cases, 24-hours per day. While the ‘clean as you go’ policy applies in all kitchens and while a thorough overall clean takes place during and after shifts, the operational hours of commercial kitchens do not leave much time for the really deep cleaning that is needed.

n reality, deep cleaning in commercial kitchens does not take place nearly as often as it should. Scheduling deep cleaning on a regular basis, however, is essential, and aside from being beneficial, can help manage risk in your workplace, according to Ecowize a leading specialised hygiene and sanitation service provider.

The need for commercial-kitchen deep cleaning Legislation: HACCP is a preventative hazard control system that requires that in addition to the safe handling of food and daily clean up, periodic deep cleaning should take place in order to prevent the spread of bacteria such as E.coli, salmonella, listeria and staphylococcus. Hygiene: According to the U.S. Centers for Disease Control and Prevention, one-in-six Americans get sick from consuming contaminated food or beverages every year. Even though counter tops, splashbacks and equipment are cleaned on a daily basis, over time, the build-up of fats and food particles is inevitable. A deep clean ensures that every corner of the kitchen, from storage and cold rooms, to walls and ceilings and all equipment is thoroughly cleaned, accessing every corner not reached by daily cleaning processes. This minimises the risk associated with cross-contamination due to bacteria from spoilage and old food particles. Maintenance: Equipment such as conveyor ovens, deep fryers, grills and convection microwaves need regular deep cleaning in order to continue functioning optimally. When you don’t deep clean your equipment regularly,

African Cleaning Review January/February 2019

this can result in shorter life expectancy, food product consistency problems, slower cooking times, increased energy use and risks such as oven fires. Health and safety: A build-up of grease and food particles, particularly on floors, can become a serious safety risk when floors become wet and dirty during service. Deep cleaning removes residues and restores their original grip, preventing slipping and falls. Pest control: Apart from monitoring the quality of food stored in containers, it is imperative to monitor food storage areas and the general kitchen for stored product insects such as weevils, moths, mites and beetles. Deep cleaning removes nests, webbing and larvae, which is key to pest control in commercial kitchens.

Why employ a commercial cleaner for your kitchen deep-cleaning requirements? Professional cleaning systems: They use state-of-the-art cleaning products and equipment to reach into areas that even the most meticulous cleaning is unable to access. Minimal disruption: Your team can continue with their work schedule and do not need to dedicate time to deep cleaning, while the commercial cleaning team works around your schedule. Specialised knowledge: Commercial deep-cleaning staff is focused specifically on removing bacteria and ensuring that a commercial kitchen complies with food-hygiene regulations. Ecowize has the knowledge and experience to

When to schedule a deep clean for your commercial kitchen?

assist with the development of a deep cleaning

Every commercial kitchen must be cleaned from top to bottom twice a year, while some equipment, such as exhaust hoods, cold rooms and steam boxes, is best cleaned on a monthly basis.

ensure compliance to the Food Safety Act. The

schedule for any commercial kitchen that will company provides clients with the required certificate of compliance. In order to arrange for an on site consultation visit Ecowize at: www.ecowize.co.za

editorial Clariant

What it takes to achieve cleanliness When we clean, we think soap and suds and sparkling dishes. Have you ever considered what enables a dishwashing liquid to achieve cleanliness? It is a secret weapon called surfactants.

surfactant is made up of a tail and a head: the tail is attracted to the particles of dirt, and the head to the water molecule. Surfactants work in small teams called micelles to surround a dirt particle and separate it from its core of dirt. A molecule’s neutrally charged tail is attracted to a dirt particle, causing it to stick. As the molecule’s negatively charged head is attracted to water, it then pulls the particle from the surface. Clariant, a world leader in speciality chemicals, provides the best possible performance with GlucoPure to the homecare and industrial cleaning industries – a novel sugar surfactant that offers ingredients with an improved eco-profile without compromising on cleaning power. Based on glucose and natural oils such as palm oil (available in RSPO mass balance certified quality), coconut or sunflower oil – GlucoPure also has a Renewable Carbon Index (RCI) of up to 96 percent. It is available in three specialised variations, each with adjustable foaming properties and different application and user benefits for hand dishwashing liquids and washroom cleaner formulations.

GlucoPure: The Product Range GlucoPure forms the basis of a powerful line of green surfactants for the personal care and crop solutions market segments: GlucoPure Foam is a new generation of sugar surfactant based on coconut oil. Its superior foam and cleaning performance combined with a highly sustainable content and no aqua toxicity label make GlucoPure Foam an excellent co-surfactant for hand-dishwashing detergents. Additional benefits include no volatile organic compounds (VOCs)

Clariant, a world leader in speciality chemicals, provides the best possible performance with GlucoPure to the homecare and industrial cleaning industries. in the composition, mildness to skin and slippery, hydrated-feeling hands after using the liquid detergent. GlucoPure Deg – Lauroyl Methyl Glucamide: GlucoPure Deg is a new generation of sugar surfactant based on a C12/14 methylester. Its superior foam and cleaning performance combined with a highly sustainable content and no aqua toxicity label make GlucoPure Deg a co-surfactant best suitable for hand-dishwashing detergents. Additional benefits include high concentration to reduce transportation costs; mildness to skin and a squeaky-clean feel to washed plates and cups. GlucoPure Wet – Capryloyl/Capryl Methyl Glucamide: GlucoPure Wet is a new generation of sugar surfactant based on a C8/10 methylester. Its high soap scum removal performance combined with mildness to plastic materials and no aqua toxicity label make GlucoPure Wet a highly performing co-surfactant for washroom cleaners. GlucoPure Sense: GlucoPure Sense is a co-surfactant from the Glucamide family based on sunflower oil grown and harvested in Europe. It delivers unparalleled mildness to handdishwashing-liquid detergents, with the additional benefits of allowing for nonirritant label formulations. With its high bio-based content, GlucoPure is unique in achieving proven cleaning performance that is superior to other sugar surfactants and comparable to

traditional surfactants. GlucoPure is also extremely mild and creates formulations that are gentle to hands and surface materials. Its excellent eco-toxicological profile makes it suitable for products with ecolabels. No chronic aquatic toxicity labelling is required for GlucoPure according to GHS classification. With a single squirt, GlucoPure creates sparkling dishes against the standard green surfactant on the market, alkyl polyglucosides (APGs), GlucoPure enables superior removal of a wide variety of stains, grime, gunk and grease. GlucoPure Foam offers high performance at low aquatic toxicity by replacing amine oxides in 95 percent formulations. GlucoPure reflects Clariant’s focus on products that are sustainable and address global trends for more environmentally compatible solutions. GlucoPure fulfils Clariant’s EcoTain® criteria. EcoTain® is Clariant’s label for sustainability excellence products and solutions, which achieve best-inclass performance in one or several sustainability criteria and significantly exceed market standards. The label, based on the Portfolio Value Program, which screens products against a strict set of criteria, highlights Clariant’s ongoing philosophy of managing its product portfolio and services to customers’ needs as well as the necessity to consequently develop products that are based on a sustainable raw material basis.

African Cleaning Review January/February 2019

facilities management review

Data brings a facility’s sustainability story to life

ustainability Dashboard Tools, LLC, a web-based dashboard that helps facility managers monitor and measure key performance indicators (KPIs) such as water consumption, energy use and waste disposal has announced the introduction of a totally new technology and service. The Engagement Display is an interactive technology that helps educate and inform managers and building users as to how well a building is performing when it comes to sustainability. The data and information is taken from the Sustainability Dashboard and then displayed on monitors for viewing within a facility. The technology was developed for use in all types of facilities, including office buildings, schools, universities, and hospitals. “The Engagement Display transforms how people think and talk about sustainability because it goes beyond just providing building performance data,” says Katrina

Saucier, Program Manager for Sustainability Dashboard Tools. “We focused on using non-technical terms as well as integrating pictures and images, and even emojis, to entice building occupants to think about and discuss these issues. We did this by creating an easy-to-understand ‘snapshot’ of how the entire facility is doing, covering a variety of sustainability metrics.” All this data “brings a facility’s sustainability story to life,” adds Saucier. “Not only can you see how well your facility is doing, but now your marketing and sales team can talk about it too.” This is also where the service function of the Engagement Display comes into play. This is because it

updates as more data is entered in the database. According to Saucier, this is like having a Corporate Social Responsibility (CSR) report available throughout the year in real time, rather than a report that is published once every 6 months, after the fact. “[However], we are finding that the biggest impact [the Engagement Display] is having is on employees,” Saucier says. “Very simply, many employees, especially young people, want to know what efforts their employers are taking to help protect the world they are living in. Now they see it.” For more information visit: www.green2sustainable.com

Cushman & Wakefield Excellerate’s FM division appoints new MD

owland Gurnell has joined Cushman & Wakefield Excellerate’s Facilities Management Division as the Managing Director. Gurnell will be responsible for the strategic management and overall operation of the division. He will also focus on developing the most efficient and cost-effective solutions to meet the needs of the clients. Gurnell brings more than 30 years of experience and leadership to his new role, joining Cushman & Wakefield Excellerate from the Sunbird Group where he was Managing Director for two years. Previously, he was Chief Operating Officer at Broll’s Facilities Management Division for 17 years.

African Cleaning Review January/February 2019

“I am really excited to be joining the Cushman & Wakefield Excellerate Facilities Management team. I look forward to putting my experience and understanding of construction technology as well as mechanical and electrical concepts to use in developing solutions for clients. I feel ready for this challenge and to join such a dynamic company,” says Gurnell. Gurnell holds a National Higher Diploma in Engineering and an MBA from the University of Leicestershire, UK. A key player in the industry, he has had professional affiliations with SAFMA (director on the Board), SAPOA, GBCSA, and BIFM.

Rowland Gurnell

facilities management review

Modern flooring products save time

he difference between the success and failure of a floor lies both in the selection of the right flooring products, as well as the correct application of these products, to ensure that they perform according to end users’ requirements. This is particularly relevant in today’s modern building environment where a myriad of new floor types have been introduced, each with its own requirements and all-new fixing and finishing products that are required to correctly lay them. Although the prospect of seeking different solutions for each type of floor may sound daunting to contractors that are used to installing traditional floor surfaces, it should not be, as modern systems are usually custom designed to ensure quicker and easier installation and high-quality finishes.

This is according to Tracy Harris, commercial manager of Mapei, one of the best-known suppliers of construction chemicals and flooring solutions in the world. She says that specifiers and installers should take the time to investigate new systems rather than relying on traditional ways and simply trying to adapt them to suit new floor surfaces. “Where specially developed solutions do exist, it will usually be considerably more cost effective and safer than simply modifying traditional methods, as well negating the risk of floors failing, either aesthetically or mechanically,” she says. Harris explains that Mapei constantly researches and develops new screeds, adhesives, grouts and other flooring products to suit new floor styles. As a result, the company has an expansive range of flooring products ranging from industrial solutions to commercial

and retail products. These include cementitious, resin, polyurethane systems, water-based flooring systems, as well as consolidators, which are used to preserve and maintain existing floors. Equally as important as product selection is the correct application and technique that needs to be applied for different flooring types. “The aim of our products, training and ongoing technical support is to provide speed of application and lower building and operating costs for longer building lifetimes. Our industrial flooring solution-based systems are developed for vast applications across all industry sectors in the industrial flooring market and are HACCP compliant and have international certifications from Clean Room associations. They are also easier to maintain for end users with no sealer coats and additional maintenance costs required,” concludes Harris.

African Cleaning Review January/February 2019

facilities management review

Property Point and its small-business graduates excel at Awards Business accelerator Property Point and four of its small-business graduates dominated the 2018 SA Business Incubation Conference Awards, winning three of the six categories and a total of five awards.

he award winners were announced at the South African Business Incubation Conference held in November 2018 and hosted by the Small Enterprise Development Agency (Seda) in partnership with the Department of Small Business Development (DSBD). Minister of Small Business Development, Lindiwe Zulu, presented the awards. The awards recognise and encourage best practice in the enterprise development space. The winners encapsulate the heart of the enterprise development ecosystem. The award categories consider the variety of programmes that have benefitted from various Seda and DSBD initiatives. Property Point, the Growthpoint initiative, won Accelerator of the Year for its exemplary programme. It earned the award based on its unique model, innovation, outputs, funding streams, and partners. Property Point’s growing network of partners include Growthpoint, Attacq Limited and the Department of Small Business Development (DSBD). Shawn Theunissen, head of Property Point and head of Corporate Social Responsibility at Growthpoint, said: “We are delighted to win this prestigious award, but even more excited about the awards that the Property Point graduate businesses won. These superb businesses and successful entrepreneurs richly deserve the recognition they are achieving. We couldn’t be more proud of them.” Thatego Holdings won Outstanding Graduate Entrepreneur of the Year. With the award, owners Thabo and Dorcas Malefetse collected R300,000 for their business. This award recognises entrepreneurs who are successful after

African Cleaning Review January/February 2019

Lindiwe Zulu, Minister of Small Business Development and Shawn Theunissen, Head of Property Point and head of Corporate Social Responsibility at Growthpoint.

having received incubation/accelerator support. It is judged on turnover growth, job creation, diversification, technology improvement, honours received and corporate social responsibility. Makasela Air, owned by Tiyani Khoza, was awarded second runner-up in the category. Kusile Hygiene & Industrial Services won the Outstanding Accelerator Client Award, with owners Olga and Sifiso Ncube collecting R300 000 for their business. This award recognises an outstanding client of an accelerator programme that has shown innovation, impact through problem-solving, at

least 30 percent growth in turnover and employment creation within the first year of its accelerator support. Mila Cleaning owned by Charlotte Khoza and Annemarie Mostert was awarded first runner-up in the category. Property Point was launched by Growthpoint in 2008 and has established a decade-long track record of successfully developing sustainable small businesses. Over the past 10 years, it has changed the small business landscape in the property sector. It has facilitated market opportunities worth R1.14bn for the 168 SMEs that have taken part in its two-year enterprise and supplier development programmes.

facilities management review

Waste-to-energy initiative launched at N1 City Mall

The improper disposal of waste is one of the fastest-growing risks to our planet and way of life. Rotting food leads to increases in methane gasses as the food decomposes in landfills. In order to address this, the City of Cape Town plans to start banning wet waste from its landfills from 2022.

he Waste Transformers from the Netherlands and South Africa’s JSE-listed international property company Growthpoint Properties have united to help take on this challenge. They are leveraging end-of-pipeline food waste from shopping malls and adopting a decentralised approach to organic waste. An on-site, anaerobic digester has been installed at Growthpoint’s N1 City Mall in Cape Town, which is processing the waste from the mall to generate clean methane. An internal combustion engine consumes this methane in order to produce green electricity and hot water for the shopping centre. A fertiliser is also created, which will be used for the mall’s gardens. It is an on-site, smart, green, transportation-free approach to realising zero-landfill that makes sense.

Gavin Jones, Growthpoint Properties Regional Retail Asset Manager, Western Cape, says, “Shopping centres can be big food waste generators, especially those with a significant selection of restaurants and grocery shops. This makes them excellent locations for waste-to-energy conversion. N1 City Mall is proud to lead this initiative for its environmentally conscious retailers and customers.” Nardo Snyman of Growthpoint Properties says, “Organic waste is one of the last barriers to truly achieving Net Zero waste at a number of our properties. With rising levels of pollution in our country and our oceans, it is no longer a case of best practice to repurpose our waste but rather a necessity. We are excited about this initiative as it is aligned with our commitment to environmental responsibility and economic

empowerment. The containerised, smallscale, on-site approach to transforming waste into energy holds great potential. This pilot project will focus on positive impacts and financial feasibility and, if successful, we would look to roll it out to other Growthpoint Properties by 2022.” Lara van Druten, CEO of The Waste Transformers, comments, “This project demonstrates how companies can cooperate in a mutually inclusive way that generates energy for positive economic and social change. We are excited at the opportunity to transform an unused resource – waste – into new energy for South Africa.” The Waste Transformers is a waste solution provider specialising in converting organic waste streams into energy while simultaneously transforming waste into new products.

African Cleaning Review January/February 2019

editorial Hako

Powerful systems provide power performance Introducing the new PowerBoss Nautilus cylindrical scrubber-sweeper One the most amazing water creatures in the sea is the nautilus. It is considered to be a symbol for strength and longevity because its armourlike shell can withstand extremely high pressure due to its natural shape. This had to be the name for the new scrubber-sweeper from PowerBoss.

African Cleaning Review January/February 2019

editorial Hako C. Side scrub – optional 16” disc scrub brush for cleaning against walls or close to racking or conveyer systems D. Front steer and drive traction tyre – provides excellent turning circle E. Powerful 45” cylindrical scrub – sweep brushes powered by 2 x hydraulic motors provide exceptional cleaning performance F. 2.1 cu.ft quick-load hopper – complete with 2 x easy dump debris trays for ergonomic disposal or optional stainless steel one-piece hopper G. Quick view squeegee – the squeegee tilts up for quick adjustment or changes. This exclusive feature helps provide a completely dry floor immediately after scrubbing H. Pro scrub – provides runtime operation. Large solution and recovery tanks, up to 2 hours scrub time

The NAUTILUS scrubber-sweeper is able to offer exceptional value to your company. Large water capacity provides extended cleaning time, heavy-duty stainless steel parts offer lower cost of ownership and the unmatched manoeuvrability helps to ensure professional cleaning results that will make the difference at your facility. A. Quick scrub controls – one switch operation, simple to use B. Max access panel – easy access to electronic systems, hydraulic manifold, steering assembly, Kubota engine, radiator and hydraulic oil cooler

The Nautilus is the ideal scrubber-sweeper for, but not limited to, the following applications: • Food grade facilities • Distribution centres • Municipalities • Parking areas • Heavy manufacturing • Warehousing • Bottling plants • Aircraft hangers and tarmac areas For more information e-mail: antonys@eiegroup.co.za

African Cleaning Review January/February 2019

laundry review

Brightwell introduces BrightLogic bluetooth upgrade

owards the end of 2018 Brightwell announced that the company’s BrightLogic laundry-dosing system had been upgraded to use the latest Bluetooth technology to communicate between a user’s PC/laptop and the BrightLogic laundry-dosing system. The Bluetooth technology ensures more reliable data transfer.

What’s new? • All BrightLogic laundry-dosing systems ordered after 1 December will be enabled for Bluetooth communication. For easy identification of the upgraded BrightLogic laundry-dosing systems,

they feature a Bluetooth sticker above the LCD screen. • A new Bluetooth USB dongle is replacing the current RF dongle for all new BrightLogic laundry-dosing systems. Until the end of January 2019, these units can still be programmed using the current RF dongles, however, from 1 February 2019 they will work only with the new BrightLogic Bluetooth USB dongles. • The new BrightLogic laundry computer software version 1.70 with the Bluetooth scan feature is available for download from the Brightwell website. Brightlogic computer software version 1.70

is backward compatible with all BrightLogic laundry-dosing systems. The new BrightLogic laundry computer software is available for download at: www.brightwell.co.uk/resource-hub/laundrydosing/brightlogic/software

JET Expo joins Messe Frankfurt France The French subsidiary of the German group Messe Frankfurt is now the new owner and organiser of JET Expo, the Paris-based exhibition for textilecare professionals. Messe Frankfurt France is thus expanding its portfolio of textile/clothing exhibitions. Vet’Image, the exhibition for workwear and uniforms, which recently became part of JET Expo, also formed part of the transaction. JET Expo, focusing on the French-

speaking market, was created in 2005 and is organised every 2 years. The trade show attracts professionals from the textile-care industry including dry cleaners, launderettes, laundries, rental services, on-demand services, hospitals, hospitality and local authorities. JET Expo forms part of Messe Frankfurt’s global strategy, which has also seen the recent acquisition of the Clean Show in the United States and

that merged China Laundry Expo and Texcare Asia. The 8th edition of JET Expo is scheduled to take place from 19–21 May 2019 in Paris, France.

SAVE THE DATE www.issacleantex.com

4 • 5 • 6 June 2019

Gallagher Convention Centre | Johannesburg | South Africa The one international trade show in Africa showcasing all sectors of the professional cleaning and hygiene industry

African Cleaning Review January/February 2019

feature cleaning cloths in healthcare settings

Eradicating misconceptions about cleaning cloths Although significant progress has been made in preventing certain infections, about one in 25 hospital patients has a healthcare-associated infection (HAI) on any given day, and the direct medical cost of HAIs is estimated to be around US$10 billion annually. Fortunately, infection rates and their costs can be reduced by selecting effective disinfecting products, using the right tools and implementing proper procedures, according to Daniel Daggett PhD, Executive Director of Sustainability & CSR with Diversey, a leader in smart, sustainable solutions for cleaning and hygiene.

isposable disinfectant wipes allow employees to quickly and easily disinfect high-touch surfaces that can spread pathogens to patients. However, some healthcare professionals have concerns about the impact disposable wipes have on solid waste. By comparing the environmental impact of disposable disinfectant wipes and reusable microfibre cleaning cloths, healthcare facilities can invest in products that support their sustainability goals without sacrificing effective cleaning performance or patient health and satisfaction.

Disposable disinfectant wipes Pre-wetted disinfectant wipes are increasingly being adopted in healthcare settings due to their convenience and effectiveness in killing bacteria on a variety of surfaces. These disposable wipes do not require users to dilute concentrated chemicals or determine how much solution needs to be applied to a surface. Thus, the wipes simplify the cleaning process and reduce the likelihood of dilution errors and lapses in disinfecting compliance. Healthcare facilities can implement simple procedures that specify when to use a new disposable wipe to reduce risk that a wipe would be used in multiple rooms or on patient-care equipment after being used in the adjoining patient washroom, which can result in crosscontamination. Disinfectant wipes are viewed as an asset because they allow

African Cleaning Review January/February 2019

environmental services (EVS) teams to quickly clean patient rooms without compromising cleaning effectiveness, thereby improving room turnover rates and potentially increasing the number of patients that can be seen each day. Given the high number of HAIs recorded each year, it’s no surprise that some workers can feel pressured to cut corners when disinfecting rooms in order to stay on schedule. Finding ways to improve room cleanliness and turnover rates can result in shorter waiting times, higher patient satisfaction scores, an enhanced reputation for the facility and greater revenue. Although disposable wipes weigh less than one-third of an ounce, they are not recyclable and add to the solid waste generated in a healthcare facility. In a landfill environment, the plastic polymers used in a nonwoven wipe will not readily break down. Healthcare organisations with sustainability goals often include reduction of solid waste as a target, making disposable wipes somewhat less desirable. However, pre-wetted wipes offer excellent disinfecting performance, killing germs rapidly to help prevent HAIs, which ultimately makes them more valuable to a healthcare facility.

Reusable microfibre cloths While many people assume that reusable microfibre cloths are more environmentally friendly than disinfectant wipes, the reality is much more complex. Reusable cloths do

produce less landfill waste at the healthcare facility, as they are not thrown away after a single use like disposable wipes. While cleaning cloths made from durable microfibre allow for many uses before disposal, they do wear down with use and laundering. One study cites an industrial average of 12 uses before a cloth should be discarded. Yet even the most responsible EVS teams will deal with the issue of misplaced microfibre cloths. So, although a facility may calculate 12 uses per cloth, or even 50 uses if cloths maintain their quality for a longer period of time, a percentage of cloths will be lost during cleaning shifts and the laundering process. When evaluating the environmental impacts of reusable cloths, healthcare facilities should also consider the disparate amounts of disinfectant used in cleaning. Pre-wetted disinfectant wipes use the perfect balance of disinfectant to avoid waste while still ensuring cleaning effectiveness. Reusable cloths use more disinfectant solution during application from a bucket or with a trigger sprayer. While it’s true that more than one pre-wetted disinfectant wipe is needed for each patient room, the same is true for microfibre cloths. It’s recommended to use separate cloths for different areas, like the sink, toilet and bed, to reduce the risk of cross-contamination. With potentially hundreds of rooms per hospital, laundry can quickly add up.

Laundering reusable cloths requires resource-consuming steps, including heating water, applying chemical detergents and using electricity to power washers and dryers. Laundering also ties up facility space and requires heating, cooling and lighting. Additional energy is used if the cloths are transported off-site for laundering. When considering a microfibre programme, the laundry, disinfectant use, wipe loss and disposal thereof, must be taken into consideration.

Understanding the impact of cleaning To fully understand the environmental impact of a cleaning product or system, itâ&#x20AC;&#x2122;s necessary to take a full account from cradle (i.e. raw materials) to grave (i.e. disposal). Calculating all potential environmental impacts at each stage of a productâ&#x20AC;&#x2122;s life cycle across a variety of categories, such as carbon footprint, ozone depletion, water pollution, air pollution and solid waste, can help compare two systems that might have varying impacts. This will establish

a useful baseline to help healthcare organisations to make informed decisions. In healthcare facilities, pre-wetted disinfectant wipes are essential for preventing the spread of pathogens that can cause HAIs. Stocking a facility with high-quality disinfectant wipes and executing thorough training on the use of these products can enhance the cleaning process, increase productivity and prevent the spread of HAIs in healthcare facilities while maintaining environmental stewardship.

African Cleaning Review January/February 2019

people and events KwaZulu-Natal Bargaining Council acclaims training college success Since the establishment of the Bargaining Council for the Contract Cleaning Services Industry (BCCCI) in KwaZulu-Natal in 1994, the establishment of a training facility was always on the cards. The BCCCI-KZN, therefore, formally made the decision in 2010 to purchase a facility with adequate space in order to set up a training college with the objective of giving back to the communities and training employees in the cleaning services industry. “The BCCCI-KZN has grown and evolved in so many ways that it was high time to progress one step further by establishing a training college,” said BCCCI-KZN Training College Manager Danielle Gibb. Danielle Gibb (right) pictured with facilitator Khulekani Moloi

In 2016, the BCCCI-KZN Executive Committee, consisting of unions NAGEWU, SATAWU, THORN and the NCCA-KZN (employer party), reached a decision to apply for accreditation with the Services Seta for various qualifications and unit standards. The BCCCI-KZN employed Mrs Danielle Gibb to obtain the accreditation and head up the training college, which has since moved from strength to strength. In addition to in-house training and conferences, the training college also offers various free outreach

programmes for unemployed people in the rural areas of KZN i.e. the Emnzundekweni and Nzuza Tribal Areas. These outreach programmes vary in nature, but include modules on health & safety, firefighting, cleaning and first aid. “We feel that these skills are vital for improving employability and income opportunities, thereby reducing poverty in these rural areas. To date we have already trained a total of 744 unemployed people in various aspects of cleaning, health and safety as well as firefighting,” says Gibb. The BCCCI-KZN believes that education, regardless of when, where or how embarked on, needs to be dynamic, meaningful and uncomplicated. “We want to keep issues as simple as possible for our students and our community so we

can have the time and the energy to focus on what really is important, which is the upskilling of previously disadvantaged people,” says Gibb. Danielle Gibb went on to say: “Over the past twelve months we have been focused on developing our services to give our students considerably better value in learning and employment opportunities. Initially, we started the training college with only cleaning qualifications; now we are in the process of developing further modules to include tender processes, business administration and new venture creation, which are all very relevant to the professional cleaning industry.”

Classroom skills programme

Window cleaning practical session

Practical skills programme group

African Cleaning Review January/February 2019

For more information about the training programmes, email: trainingadmin@bccci.co.za

Tour to Italy and one of Europe’s largest professional cleaning shows This tour package will allow travellers the opportunity to make the most of their visit to two historical Italian cities as well as the country’s largest

Departing Friday 17 May 2019

professional cleaning exhibition, thereby offering an abundant mix of

6 Night tour package: • Return airfares ex Johannesburg • All transfers • 3 night four star accommodation in Rome including breakfast • Half day tour of Rome including lunch • Arrival night pasta evening in Rome • 3 night four star accommodation in Verona including breakfast • Local return flights Verona • Entrance to Pulire exhibition • Entrance to cleaning industry suppliers workshop • Hop on Hop Off Verona city bus pass • Day trip to Lake Garda and farewell lunch

business and leisure options.

Pulire 2019

Pulire is the largest professional cleaning industry exhibition in Italy and plays host to a complete range of machinery, chemical products, equipment and components for professional cleaning and hygiene. Boasting thirty years of history, Pulire is a leading event in Europe, favourably ranked for importance and size, and rated as one of the most influential globally. Pulire attracts 300 exhibitors and more than 10 000 visitors to its more than 17 000m2 of display space. It hosts the largest international groups, industry-leading companies, and innovative solutions for the express purpose of educating cleaning industry professionals.

Tour rates*: Single booking: ZAR 33 500 Twin/sharing: ZAR 29 500 Optional, by separate arrangement: • Day trip to the Ferrari and Lamborghini plants • Day trip to Venice * Includes flights, accommodation, transfers. Rates are subject to exchange rate fluctuations.

Rome

Rome, Italy’s capital, is a sprawling, cosmopolitan city with nearly 3 000 years of globally influential art, architecture and culture on display. Ancient ruins such as the Forum and the Colosseum evoke the power of the former Roman Empire. Vatican City, headquarters of the Roman Catholic Church, has St Peter’s Basilica and the Vatican Museums, which house masterpieces such as Michelangelo’s Sistine Chapel frescoes. Rome

St Peter’s Basilica

Juliet’s balcony

Arena di Verona

Verona

Celebrated by Shakespeare, who made it famous as the romantic setting for the moving tale of Romeo and Juliet, Verona is a splendid, ancient corner of the Veneto region in Italy. Another feature of the city is the Arena of Verona built by the Romans in the 1st century AD to host gladiator fights.

For more information on the tour package or to book, contact Steve Braham at: 083 265 1268 or email: steve@sbpr.co.za

new products Strongest standard black bags in SA now made even tougher

Tuffy Brands, the pioneer in 100 percent recycled refuse bags, announced that they have made the strongest standard black bags in the South African market even tougher. The company developed an additive that strengthens plastic to become impact and tear resistant. “The additive reinforces the plastic at molecular level and Tuffy is the first company in South Africa to use this

African Cleaning Review January/February 2019

technology to manufacture standard black bags,” says Rory Murray, Head of Marketing at Tuffy Brands. According to a Millward Brown study commissioned by Tuffy Brands, the most important drivers for consumers are a mix of convenience, emotional and functional benefits. “We deliver on all these aspects. Consumers want strong, functional refuse bags that get the job done without causing any inconvenience. “We deliver while being environmentally responsible. Tuffy is the only certified 100 percent recycled refuse bag in the country and all our products are recyclable,” Murray says. When developing the innovative Tuffmax technology that makes the bag impact and tear resistant, it was very important for Tuffy Brands that the product’s recyclability was not compromised.

“Tuffy bags are still entirely recyclable. The bags can be recycled and reused to manufacture new products, instead of ending up as single-use plastics in landfills.” To help consumers in making conscious decisions and knowing that they are contributing to removing waste from the environment when purchasing refuse bags, Tuffy added an easy-to-understand infographic on its packaging. South Africans are becoming increasingly aware of the environmental benefits of recycling and reusing plastics. Because recycling decreases the amount of waste that goes to landfills, it simultaneously helps to reduce land and water pollution. Available from retailers nationwide, the Tuffy refuse bag range includes Budget, Clear, Drawstrings, Green, Heavy Duty, Steel and Black.