African Cleaning Review JanFeb 2018 issue by African Cleaning Review

Buyerâ&#x20AC;&#x2122;s Guide 2018 Edition PROMOTING PROFESSIONAL HYGIENE AND CLEANING

January/February 2018

Future-proof your cleaning business Food-safety management Cleaning public washrooms Green waste-to-soil initiative

Smart technology. Spotless floors. Join the cleaning revolution today www.ice4sa.co.za

Webse Websearch

Africa’s hygiene, cleaning, maintenance, pest control, laundry and facility maintenance services publication is distributed to: end users, building service contractors, multi-service providers and key institutional sectors including government, healthcare, education, retail centres, hospitality, food processing and general manufacturing industries.

CleantexPulire is Africa’s highly specialised international trade exhibition focusing on the latest in cleaning technology, industrial cleaning, hygiene and laundry solutions, sanitation and professional cleaning, pest-, waste-, environmental- and washroom-hygiene management.

www.africancleaningreview.co.za

www.cleantex.co.za

Hygiene Systems is the number 1 African market leader in the wholesale distribution of hygiene dispensing systems and their proprietary-based consumable refills such as hand soaps, paper products, aerosol fragrances and sanitisers.

Kimberly-Clark Professional* is committed to delivering leading-edge health, hygiene and productivity solutions for people in their workplace or while they are away from home. Your washroom, wiper and safety needs are our focus, that’s why our products are designed to help maximise efficiency and productivity.

www.hygienesystems.com

www.kcprofessional.co.za

Neledzi Cleaning Services strives for the utmost quality and value-added services and related products. Our clients are able to focus on their core business practices while we oversee their cleaning-service needs.

Nilfisk offers an extensive range of premium cleaning products and a trusted aftermarket offering to the professional market. Our main product lines are floorcare equipment, vacuum cleaners and high-pressure washers and a wide range of domestic vacuum cleaners and high-pressure washers to consumers worldwide.

www.neledzicleaning.co.za

www.nilfisk.co.za

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The National Contract Cleaners Association is dedicated to developing and setting appropriate standards for the contract-cleaning industry and to provide leadership to the industry by striving to create a professional environment through facilitating and co-ordinating industry activities.

Numatic International SA is the sole importer of Numatic machines, cleaning equipment and vacuum systems. Numatic is committed to ensuring that users of our machines receive the best service available.

www.ncca.co.za

www.numatic.co.za

Prime Cleaning Suppliers provides locally produced products and services. We adhere strictly to the applicable standards set out by various industry bodies and government organisations.

Ultra High Level Cleaning Specialists has extensive knowledge, expertise and experience to provide the highest level of service to industry. We use all methods of access as determined by site requirements.

www.primecs.co.za

www.ultrahighlevel.co.za

Chemical Convertors is a market leader in the contract manufacture of industrial maintenance chemicals. The company is an innovative one-stop manufacturer, and provides customers with excellent products and services, tailor-made to their needs. Our specialist activities are the development and manufacture of formulations for any industrial application or any specific customer need. Customer advantages: • Mix and match services • Technical service back up • Confidentiality • Products are subject to strict quality control procedures

• A range of environmentally friendly products • Supplier of products for the HACCP quality management system • HACCP training

SANS 1828 SANS 1853

Head Office: PO Box 10230, Edenglen,1613, South Africa | 7 Derrick Road, Spartan, Gauteng | Tel: +27 (11) 970 2023/4/5/6/7, Fax: +27 (11) 970 2014 Durban: Tel: +27 (31) 702 5081, Fax: +27 (31) 702 8742 Email: sales@chemicalconvertors.co.za Website: www.chemicalconvertors.co.za

contents JANUARY/FEBRUARY 2018 VOL 19 NO. 1 Smart technology. Spotless floors. ICE – Intelligent Cleaning Equipment is now available locally. ICE offers smart technology and introduces the latest in auto-scrubbers, commercial vacuum cleaners, floor burnishers, sweepers, carpet vacuum extractors and rideon auto-scrubbers to the South African market. Founded in 2011 by Simon Chen, the ICE group of companies currently sell professional cleaning equipment in 20 counties and regions around the world. Towards the end of 2017, ICE deployed 6 280 rental cleaning machines in the Chinese market and currently employs 241 people worldwide. Read more about ICE on page 25.

Opinion

Five ways to future proof your cleaning business

Industry News

New branding unveiled for Diversey New minimum wage for contract-cleaning sector Amsterdam cleaning show expands to add On-Premise-Laundry section Nilfisk South Africa welcomes new management team Diversey to acquire leading diamond-cleaning-pads manufacturer

Features

Food-safety management 10 • Maintaining effective hygiene in food-service areas • Tork introduces food-service hygiene for professionals • Brushing up on floor cleanliness in food-service environments 18 Away from home washrooms • Cleaning the public washroom – a high-risk environment

Educational

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All editorial contributions can be sent to the editor who reserves the right to publish editorial based on the strength of its content. No articles or photographs may be reproduced, in whole or in part, without written permission from the publishers. Although every effort is made to ensure the accuracy and reliability of material published in African Cleaning Review, e-squared publications and its agents can accept no responsibility for the veracity of the claims made by contributors, manufacturers or advertisers. Copyright of all material published in African Cleaning Review remains with e-squared publications and its agents.

Planned features for 2018 March/April issue: Editorial deadline 16 February • Contract cleaning • Chemicals in cleaning May/June issue: Editorial deadline 20 April • Floorcare solutions • Hand hygiene Jul/Aug issue: Editorial deadline 22 June • Hygiene in healthcare facilities • Hand dryers Sept/Oct issue: Editorial deadline 24 August • Sustainable cleaning • Cleaning equipment overview Nov/Dec issue: Editorial deadline 19 October • Dispensing systems • Fragrance systems and aircare

Feature in ACR

South African PTC body joins CINET as members Laundry wastewater a source of silver? Laundry and dry-cleaning workshops in Namibia

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Publishing Editor: Johann van Vuuren +27 (0) 11 238 7848 or +27 (0) 72 611 1959 Email: africancleaningreview@cleantex.co.za Advertising: +27 (0) 11 238 7848 or +27 (0) 72 611 1959 Email: africancleaningreview@cleantex.co.za Administration and Accounts: Nandé Jacobs Email: africancleaningreview@cleantex.co.za

Considering introducing robotic cleaning?

Laundry Review

African Cleaning Review is aimed at end users, contractors and suppliers of products and services to Africa’s Cleaning, Hygiene, Maintenance, Laundry, Pest Control and Facility Management Services industries. It is published every other month by: e-squared publications. Tel: +27 (0) 11 238 7848 or +27 (0) 72 611 1959 Fax: +27 (0) 86 672 4794 PO Box 1976, Halfway House, 1685, South Africa Email: africancleaningreview@cleantex.co.za Website: www.africancleaningreview.co.za

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New green waste-to-soil initiative

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Smart technology. Spotless floors. Introducing Intelligent Cleaning Equipment

New Products New Tork dispenser line for premium washrooms Unique multi-purpose vacuum cleaner New detail brush for food-processing facilities

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African Cleaning Review January/February 2018

from the editor

opinion

Five ways to future-proof your cleaning business at the start of 2018

New year, new opportunities to promote the industry

The professional cleaning industry is changing more and evolving faster

Welcome to the first edition of African Cleaning Review for 2018, which also includes the annual Buyer’s Guide 2018 edition. We have taken great care in compiling this 2018 issue of the annual Buyer’s Guide in order to make it the most comprehensive and up-to-date resource tool to source leading companies and products in the professional cleaning and facility services sector. An early highlight for the year is evident following the recent changes in the political landscape that provided business confidence with an initial boost. Hopefully this will translate into a new impetus and growth for the South African economy that could be on a rise during 2018. The extremely serious water crisis in Cape Town and much of the Western Cape is set to impact heavily on facilities and how water consumption is managed as Day Zero approaches. Cleaning and hygiene service providers will also face a daunting period in having to maintain acceptable hygiene standards within a dwindling water supply environment. This issue of ACR provides, amongst other matters, more insight into very relevant topics including food-safety management and the cleaning of public washrooms, considered by many to be a high-risk environment. In addition we hope to broaden your understanding relating to the introduction of robotic cleaning and how to leverage it as part of existing workflow schedules. We at African Cleaning Review look forward to covering the new developments, achievements and important news happening within the industry throughout this year, thereby offering the broadest possible exposure to the professional cleaning and hygiene industry.

business operations that they may not see even more changes coming

today than at any other time in its history. And while this is happening, the majority of cleaning contractors are so busy with their day-to-day

that are just around the corner.

on Segura, president of Segura Associates, one of the industry’s leading cleaning consultants working with both cleaning contractors and facility managers, says to deal with these changes, we must take steps now to ’future-proof‘ our businesses. Ron elaborates as follows:

Focus on future needs Most cleaning contractors just focus on providing solutions for today’s cleaning challenges. “That will get us stuck. Keep an eye out on what types of maintenance challenges your customers may face in the next couple of years.”

Listen to the front line Because your cleaning workers are on the front line when it comes to cleaning and maintenance, they often can spot new opportunities to make cleaning faster, more effective, healthier, and more sustainable. “Open the door. Give them tools, platforms, and ways to speak up and offer opportunities for their suggestions and whenever possible, act on them and make them happen.”

Hire an advisor Some older cleaning companies may have the most challenging time futureproofing their businesses. “They have operated in the same way for so long,

opinion Most cleaning contractors just focus on providing solutions for today’s cleaning challenges. That will get us stuck. it’s now their company culture. An advisor or consultant can help them spot what needs to be changed, what steps they need to take, and smoothly guide them in new directions.”

Be ready to change your niche Many cleaning contractors have niche markets. They may focus on maintaining just medical facilities, schools, suburban office parks, malls, or city office buildings. Situations can change and change quickly. For instance, suburban office parks have lost their lustre. Retail stores are struggling. If these are your niche markets, it may be time to find new ones.

Watch other industries Many cleaning contractors focus only on what their competitors within the cleaning industry are doing. To future-

proof your business, keep an eye on what other industries are doing. For instance, the floor-covering industry is changing. Now we have less carpet and more types of hard-surface flooring, including luxury vinyl tile (LVT). Contractors need to change their scope of services and select cleaning equipment that addresses the needs of these new floor coverings. “To survive in the ever-changing cleaning industry, we must prepare for the changes coming our way,” adds Segura. “That means looking outside our usual spheres and thinking creatively. Start doing this in 2018. Vigilance is the key to future-proofing your businesses to ensure we thrive tomorrow.”

Ron Segura

company. Ron has over 45 years of experience in all segments of the professional cleaning and building operation with ten of those years spent as Manager of Janitorial /Document Services for Walt Disney Pictures and Television. Segura & Associates works with clients, helping them operate their facilities in a healthier, more

Segura & Associates was founded by Ron

sustainable, and efficient manner. For more

Segura, who now serves as president of the

information visit: www.seguraassociates.com

African Cleaning Review January/February 2018

industry news New branding unveiled for Diversey

iversey, the global hygiene and cleaning-solutions company has launched a new brand identity, vision and values to ensure it remains modern and relevant to all of its audiences. The new brand aims to be strong and distinctive to differentiate Diversey from its competitors in a global marketplace as well as to support future strategic aims. The new branding also reflects the scale of the pioneering company’s ambitions under the leadership of President and CEO Dr Ilham Kadri. The new brand is the result of extensive research with key stakeholder groups around the world. Diversey is prominent across a range of sectors, including building care, healthcare, hospitality, facility management, retail and food service, in addition to food and beverage. The rebranding announcement is key evidence of intent from the newly independent company, which was acquired from former parent company –

the Sealed Air Corporation – by leading private investment firm, Bain Capital Private Equity in September 2017. Diversey is now a standalone company, comprising the former Sealed Air Diversey Care division and the food-hygiene-solution business. It is set to be based in new corporate headquarters in York County, South Carolina in the first quarter of 2018. The independent company has sought to immediately redefine its core mission and brand strategy, reflecting its aim to become: “The leading global innovator, developer and provider of cleaning, sanitation and maintenance products, systems and services,” says Dr Ilham Kadri, President and CEO of Diversey. Diversey is bringing a fresh dimension to its well-established reputation of shaping solutions to individual customer needs, by pledging to place their customers at the very heart of their business and

of everything they do. This ’customercentric‘ ethos delivers an ethical, responsible and tailored cleaning and hygiene service that does not neglect the bottom line; with Diversey promising to deliver significant productivity improvements, lower total operating costs and brand protection for their customers. Rafael Echevarria, VP of Corporate Communications, adds: “We deliver a vital service to our customers. Care is embedded in everything we do, and everything we believe. Our business is fundamentally about people. We put people first whether that be the cleaner, employee or customer. This gives our customers total confidence to enable their businesses to grow and thrive.”

New minimum wage for contract-cleaning sector

outh Africa’s contract-cleaning employees’ wages and conditions of employment have been adjusted with effect from 1 January 2018, following an announcement by Department of Labour Minister, Mildred Oliphant. In terms of the Basic Conditions of Employment Act – the Sectoral Determination prescribing minimum wages in the contract-cleaning sector – an employer shall pay a worker a minimum wage of R20.74

per hour in Area A, which includes Metropolitan Councils: City of Cape Town, Greater East Rand Metro, City of Johannesburg, City of Tshwane and Nelson Mandela; and also in Local Councils: Emfuleni, Merafong, Mogale City, Metsimaholo, Randfontein, Stellenbosch and Westonaria. In Area B, the rates applicable are those as prescribed by the KwaZuluNatal Contract Cleaning Bargaining Council. During the period 1 January 2018 to 28 February 2018 the

minimum rate will be R19.36 per hour and from 1 March 2018 to 30 November 2018 – R20.00 per hour. Then in Area C, which includes the rest of South Africa, the minimum rate per hour will be R18.90. The new minimum wage for the contractcleaning sector was published in the Government Gazette of 15 December 2017 and will be binding until 30 November 2018. The Gazette is available online at: www.gpwonline.co.za

Promote your company in The Source of Workplace Hygiene Solutions! Reach your target market cost-effectively by advertising in African Cleaning Review. The direct link to end users, building service contractors, FM service providers and key institutional sectors. Contact us for more information regarding cost-effective advertising options: africancleaningreview@cleantex.co.za | www.africancleaningreview.co.za

African Cleaning Review January/February 2018

industry news Amsterdam cleaning show expands to add On-PremiseLaundry section

aking place from 15-18 May 2018 at RAI Amsterdam, INTERCLEAN Amsterdam has already expanded to accommodate 12 halls of manufacturers from across the full spectrum of the cleaning and hygiene industry. Now, it is growing again to add several new side events and segments – in particular a dedicated area for the On-Premise-Laundry (OPL) sector. “The OPL section will provide a welcome new addition to the event, expanding our attendees’ access to innovative laundry equipment and services,” said Rob den Hertog, Director INTERCLEAN. With many businesses looking to exploit the potential for a reduction in operational costs offered by OPL, the demand for exhibitors in this sector has been huge. This means that, for the first time, OPL businesses will have their own dedicated area for demonstrating

products to potential customers. The OPL area will feature 16 stands that give manufacturers and vendors a platform for showcasing their newest and most innovative products, equipment and services. It also gives attendees from a wide range of industries – from healthcare to hospitality – the chance to explore their options with regards to improving the quality of their laundry services. This expansion comes at a time when businesses are questioning the efficacy of their outsourced laundry services. While seeing it as a convenient option, many companies have begun to doubt the financial sense of outsourcing – realising that they can reduce their operational costs by bringing these functions inhouse. With new, more cost-effective equipment hitting the market, businesses have the ability to take greater control of their laundry services and guarantee their

quality. They also have the opportunity to put more efficient measures in place with the aim of meeting sustainability targets and demonstrating a commitment to corporate social responsibility to their customers and end users. There is a new desire to move laundry in-house, which creates a huge opportunity for equipment vendors and suppliers to reach a much larger audience – something they will have the platform to achieve at INTERCLEAN Amsterdam 2018.

African Cleaning Review January/February 2018

industry news Nilfisk South Africa welcomes new management team

owards the end of 2017 Nilfisk announced the formation of a new region comprising Iberia, the Middle East and Africa under the leadership of General Manager Javier Cucalón. Javier has been with the group for a number of years, heading up Nilfisk in the Iberian Region (Spain and Portugal) since 1998. Javier has a degree in engineering and an MBA from IESE in Barcelona. Former General Manager for Nilfisk South Africa Gavin Herold stepped down in November 2017 to pursue new opportunities outside Nilfisk. “Over the past few months, there have been some important changes within Nilfisk geared towards leveraging key synergies across the business. Included in these changes has been the establishment of a Middle East and Africa (MEA) region headed out of the South African office. We would like to welcome Javier Cucalón as the new head of this region, and with his vast industry experience, we strongly believe that he will make a positive difference for our customers in South Africa”, commented Anders Terkildsen,

Javier Cucalón.

From left: Pieter de Beer, Emma Corder and Johan Coertzen.

Executive Vice President for Nilfisk in Europe, Middle East and Africa. The consolidation of this region represented a key step towards leveraging key synergies across the business in line with global objectives. Further to these developments, Emma Corder has been appointed Country Manager for Nilfisk South Africa. Emma has a strong background in the cleaning industry having held positions in sales, marketing and management over the past nine years across the Nilfisk and Industroclean organisations. She holds a Bachelor’s

Degree from Stellenbosch University as well as an MBA from the University of Cape Town. In addition, Pieter De Beer also joins as the new National Sales Manager for Nilfisk South Africa. Pieter has over twelve years experience in the industry and is a welcome asset to the national organisation. Together with Emma and Finance and Operations Manager Johan Coertzen, the new team is well positioned to lead the company into 2018 and beyond. They will continue to work closely with Javier Cucalón as head of the IMEA region.

Diversey to acquire leading diamond-cleaning-pads manufacturer

n December 2017 Diversey, a global supplier of hygiene and cleaning solutions, announced it has entered into an agreement to acquire Twister Holding AB and its assets for an undisclosed amount from private-equity firm Polaris. Twister, headquartered in Söderköping, Sweden, is the owner of Twister™, a patented system for daily floor cleaning using floor pads impregnated with billions of microscopic diamonds, which clean and polish the floor mechanically. Twister™ is a completely chemical-free system that works with water only. Diversey has acquired Twister to extend its market leadership, to strengthen its full value proposition and offer integrated solutions between chemicals, TASKI machines, robotics and tools at the lowest total cost of ownership (TCO) to their customers globally. Dr Ilham Kadri, President and Chief Executive Officer of Diversey, says “Diversey is committed to being the global leader in providing floor owners with effective, innovative and sustainable solutions for cleaning and maintenance. We are therefore excited to welcome the Twister team to the Diversey family because of our shared passion for this mission. Their portfolio expands our offering to our customers and positions us as the leader in providing TCO solutions for our customers globally.” Diversey is a global supplier of hygiene and cleaning solutions that integrates chemicals, floor-care machines, tools and equipment with a wide range of technology-based, value-added services, food-safety services and water and energy management.

African Cleaning Review January/February 2018

feature food-safety management

Maintaining effective hygiene in foodservice areas According to the World Health Organization, more than 200 diseases are spread through food, and 1 in 10 people get a food-borne illness each year. The recent outbreak of the food-borne disease Listeriosis in South Africa again highlights the importance of effective handwashing and proper cleaning regimes for dishes, kitchen utensils and kitchen surfaces after use to prevent cross-contamination in food-service environments. African Cleaning Review takes a closer look at how some of the leading players in the cleaning industry address this issue. Four food-safety fails: What not to do in food-service settings As a food microbiologist at Diversey, Dale Grinstead, with more than 20 years of industrial R&D experience, has learned a thing or two about food safety, and has a passion for sharing best practices to help businesses reduce risks. Here, he is sharing a list of foodsafety fails that every food-service operation should avoid: 1. Ignoring TACT: Biofilms are communities of microorganisms that quickly adhere to and contaminate surfaces, and then spread. Kitchen surfaces, drains and mop buckets can easily promote biofilm growth. To control biofilms, pay attention to time, action, chemical and temperature (TACT). Generally, it’s recommended to expose a biofilm to a cleaning chemical for a longer period of time, so don’t rush your cleaning. In most cases, more mechanical action during cleaning will remove a biofilm more easily. However, excessive mechanical action can inadvertently spread the biofilm’s organisms to other surfaces. When using chemicals, follow the manufacturer’s instructions to obtain the best result. Finally, higher temperatures usually result in greater

African Cleaning Review January/February 2018

biofilm removal. However, when temperatures are too high, you can degrade the chemicals with which you are cleaning. 2. Using the wrong chemicals: Disinfecting destroys or irreversibly inactivates all infectious fungi and bacteria, but does not kill spores on hard or inanimate surfaces. Sanitisers are not meant to kill all microorganisms, but rather reduce the number of microorganisms to a safe level. Sanitisers have a lower level of antimicrobial efficacy than disinfectants and they are safe for use on food surfaces. In general, any surface that comes in contact with food needs to be sanitised. An exception to the use of sanitisers raises the concern that a surface may be contaminated with a virus, such as Norovirus. In this case, surfaces should be cleaned, rinsed, disinfected with a disinfectant that is registered with the EPA as effective against the specific virus of concern, rinsed once more and then sanitised as normal. 3. Overlooking the role of technology: Today, technology exists that can drastically improve insight into food-service operations, allowing businesses to be more proactive about food-safety issues. For

example, digital HACCP/food-safety management systems give employees access to checklists and provide reports on activities. Temperaturemonitoring systems use sensors to gauge the temperature of food during storage and send email and text alerts to managers to signal deviations and enable quick corrections. Cloudbased ware-washing platforms track dishwasher data to not only ensure hygiene compliance, but also attain the highest possible operational performance. 4. Slacking on training: According to the World Health Organization, more than 200 diseases are spread through food, and 1 in 10 people get a food-borne illness each year. Because of the risks, and the fact that food-related industries experience high turnover, businesses must be on top of their training efforts. Conduct training when new employees are hired, following a close call or foodsafety incident, and as a refresher for all employees on a regular basis. This will ensure consistent and continuous food safety. Diversey is a global leader in providing sustainable solutions for cleaning and hygiene. For more information visit: www.diversey.com

feature food-safety management

Good hygiene in the food-service business is a piece of cake

t goes without saying that food prepared in hygienic conditions is automatically of a higher standard than meals prepared in a hygienically compromised kitchen, according to Kimberly-Clark Professional*. It’s the duty of the restaurant manager or eatery supervisor to ensure the health and well-being of both customers and staff. Without a proper hygiene and cleanliness policy in place, a restaurant runs the risk of failing health and safety inspections, contravening compliance laws and falling out of favour with its patrons.

African restaurateurs. RASA outlines five main policies, including the EatSafe approach. The EatSafe policy aims to promote food-safety and hygiene awareness within the food-service sector in South Africa to a level of compliance with International Food Safety standards and requirements. RASA tests restaurants and awards eateries different levels of certifications ranging from one to five stars, depending on hygiene, establishment safety, staff training and food quality.

Food health and safety in South Africa

Food hygiene boils down to these simple guidelines

Restaurants are subject to South Africa’s food-safety control legislation, which is implemented by local government. Regulations include certification and regular inspections by health inspectors to ensure hygienic standards are maintained. The Restaurant Association of South (RASA) was formed with the objective of acting as the official voice representing the interests of South

The main types of hazards or contaminants causing unsafe food can be broadly categorised into three groups: biological, chemical and physical. Biological hazards include microorganisms; chemical contaminants include cleaning solvents and pest control elements; physical hazards include hair and dirt. Ingesting some of these contaminants could cause serious

diseases and food-borne illnesses. Although not all contaminations will cause ailments, finding a hair in their salad could leave a bitter aftertaste in your patrons’ mouths. 1. Personal hygiene Perhaps the most basic step toward safe food is teaching restaurant employees, supermarket personnel and other foodhandling staff the importance of basic hygiene. These simple – but essential – procedures include washing their hands (as well as forearms) frequently before drying thoroughly with a clean paper hand towel. Rounding off their handwashing routine by applying hand sanitiser is an essential step to foodhygiene confidence. Training employees on topics related to personal hygiene and food safety is nonnegotiable. Teach your staff the correct handwashing techniques and talk about key times to wash hands during food handling – such as when they switch from touching raw to cooked food. Continues >>

African Cleaning Review January/February 2018

feature food-safety management 2. Avoid cross-contamination on contact surfaces and utensils According to food sanitation experts, thorough cleaning and disinfecting of all contact surfaces and utensils is an absolute necessity, as food can typically get trapped in places like counter cracks and in-between fork tines. Unhygienic facilities and equipment may spread harmful microorganisms and lure disease-spreading pests. Cross-contamination causes about 20 percent of food-borne-illness outbreaks. Cross contamination occurs when food becomes contaminated with bacteria from another source. Bacteria are a common cause of food-borne illness and can be easily transferred by hands, towels, cloths and kitchen equipment. Food equipment such as slicers and fillers can be difficult to clean, especially the internal parts where a piece of food could get stuck and become a hotbed for bacterial growth. Ideally, you should take apart the equipment every day. However, you

African Cleaning Review January/February 2018

need to balance what is practical with what is effective. Avoid product contamination and cross-contamination at all stages of processing operations. Don’t prepare raw meat and fresh produce on the same surface at the same time. Reduce the risk of cross-contamination by segregating cleaning tasks with the Kimberly-Clark Professional* WYPALL* Colour-Coded Cloths system. The system offers four colour variants - one for each cleaning task. 3. Food + detergents = bad chemistry Food-service establishments use various chemicals to clean, sanitise and keep pests at bay. However, these detergents are often labelled as hazardous chemicals. If not handled correctly, detergents could contaminate produce and cause illness. Food establishments are implored to teach employees how to use chemicals properly, store chemicals in their original containers away from food, make sure

they are clearly labelled and to use materials-safety data sheets to assure they are stored and used correctly. 4. Safe storage To keep bacteria and other microorganisms from growing, it is important to store food at the correct temperature for the proper amount of time. Microorganisms are more likely to grow in the ‘danger zone’ where the internal food temperature is between 5 degrees Celsius and 57 degrees Celsius, according to Serving it Safe. Ensure your restaurant is hygienically clean and save time by using KimberlyClark Professional* quality products and solutions. Prevent food contamination with products that are designed to maintain the highest possible standards of restaurant hygiene. Kimberly-Clark Professional* partners with businesses to create Exceptional Workplaces* helping to make them safer, healthier and more productive. For more information visit: www.kcprofessional.co.za

feature food-safety management

Tork introduces food-service hygiene for professionals

Surface cleaning in food-service Knowing how to keep kitchen surfaces clean and tidy will not only help to ensure your kitchen runs smoothly, but will also help you keep on top of hygiene throughout service. The following downloads are available in the Surface Cleaning in Food-service module for use with your staff and teams: • Introduction – Surface Cleaning • Surface Cleaning Handout • Development – Surface Cleaning • Consolidation – Surface Cleaning • Quick Fire Quiz with Answers – Surface Cleaning

Food on-the-go

Tork’s four-stage Food-service Hygiene toolkit offers a complete guide to help support the hygiene requirements in a wide range of hospitality environments. Hygiene in food-service areas broken down Developed in collaboration with the Oxford Brookes School of Hospitality Management, Tork’s four-stage Food-service Hygiene toolkit offers a complete guide to help support the hygiene requirements in a wide range of hospitality environments.

The four stages of the toolkit cover: • Hand Hygiene in Food-service • Surface Cleaning in Food-service • Food on-the-go • Allergens in Hospitality Within each module there is the opportunity for independent learning, along with a trainer’s pack to make each module easy to educate a team or staff members. All materials are free to use and are produced in an easy-to-print Pdf format.

Each section offers the following sub-sections: Hand hygiene in food-service • Hand hygiene in food-service environments is of upmost importance. It is the cornerstone of good hygiene and understanding the correct procedure for keeping hands clean and fresh will ensure staff and guests remain healthy and continue to enjoy the best dining experience. The following downloads are available in the Hand Hygiene in Food-service module for use with your staff and teams. • Introduction – Hand Hygiene • Development – Hand Hygiene • Handout – Hand Hygiene • Consolidation – Hand Hygiene • Quick Fire Quiz with Answers – Hand Hygiene

The aim of this guide is to consider some of the extra challenges streetfood businesses face in trying to meet their moral and legal responsibilities as food handlers (Food Safety Legislation) and possibly premises licence holders (The Licensing Act 2003). Here you can also download the Food on-the-go Hygiene module for use with your staff and teams. • Food to go! Pack • Licensing Act Handout From December 2014, new legislation came into effect that required operators and caterers to understand and display clear information relating to the 14 key allergens. In this module we detail what the allergens are and how you can help ensure that your staff know how to clean and dress a table for service to ensure that your guests remain safe and healthy. In order to access the above modules, visit http://www.tork.co.uk/about/hygiene/foodservice-hygiene. For additional information or interview enquiries, please contact Kirsty Collard: kirsty.collard@essity.com About Tork® The Tork brand offers professional hygiene products and services to customers ranging from restaurants and healthcare facilities to offices, schools and industries. Products include dispensers, paper towels, toilet tissue, soap, napkins, and industrial and kitchen wipers. Through expertise in hygiene, functional design and sustainability, Tork has become a market leader. Tork is a global brand of Essity, and a committed partner to customers in over 80 countries.

African Cleaning Review January/February 2018

feature food-safety management

Brushing up on floor cleanliness in food-service environments Floors should not be overlooked in any cleaning regime designed to promote high standards of hygiene, says Gordon McVean, Sales and Marketing Director at Truvox International.

or any establishment preparing or serving food, cleaning is about far more than appearances, important though they are. Hygiene is critical not just for the customer, but for the reputation and sustainability of the business. While they may be overlooked, floors are an integral part of any effective hygienic-cleaning regime. In a busy food-service environment there are many transmission routes from floor to cutlery, worktop, clothing and hand. The hard floors typically found in kitchens, food factories, cafeterias and many eating areas should be easy to keep clean – both visibly and in terms of hygiene.

Any surface subject to food and drink spills, grease, moisture and heat is a potential breeding ground for bacteria. But that’s not to say that any cleaning method will be effective and efficient. Any surface subject to food and drink spills, grease, moisture and heat is a potential breeding ground for bacteria. This risk is compounded in crevices and the grout lines of tiled floors.

The enduring popularity of the mop and bucket for cleaning floors in kitchens and dining areas (not to mention washrooms) is part of the problem. Not only does mopping spread contaminated cleaning solution across the floor. This manual method does not exert the necessary pressure or agitate the floor surface to dislodge embedded soils. Even when disinfectant is used, the risks remain that some toxins will survive and develop resistance, while the next wave of bacteria tracked in on people’s feet will feed on the decaying remains of microorganisms left behind by the mop. The low cost of mopping equipment does not justify its higher labour costs and low standards of cleanliness. Fortunately, there are more effective and efficient methods. Where there are large areas of hard flooring to maintain, rotary machines are the epitome of efficiency. The Truvox range of Orbis rotaries caters for many needs from maintenance and cleaning to buffing or burnishing to a high sheen. The choice largely comes down to speed. Whereas high-speed rotaries are designed to produce a sparkling finish rapidly, and over large areas, their lowerspeed stable-mates can take a range of cleaning and maintenance tasks in their stride. That includes wet scrubbing, with the help of a clip-on spray unit, while using a wet-and-dry vacuum to suck up the used solution. In many food-service settings, a dedicated scrubber can offer a different

kind of advantage. The Multiwash, for example, washes, scrubs, mops and dries the floor in one pass – combining high efficiency with consistently and uniformly high standards of cleanliness. The counterrotating brushes of the Multiwash are cylindrical and scrub down effortlessly into grout lines and crevices. This not only leaves floors hygienically clean, they are also safe to walk on more rapidly – in contrast with mopping, which inevitably poses a slip risk from wet floors. The scrubber dryer’s brush action propels the contaminated liquid into a holding tank so only clean solution is applied to the floor. The efficiency of this low-moisture process dramatically reduces the volume of solution required, so surfaces dry quickly and there are valuable savings in chemical consumption too. The Multiwash is compact and highly manoeuvrable so scrubbing floors in confined spaces such as kitchens is achievable. Even in smaller premises, the time savings and cleaning results make this method viable. There is also the added versatility that allows the same machine to be used for a wide range of floor types, from vinyl and stone to entrance matting and low-pile carpets. Restaurant, catering and foodproduction managers value the seamless efficiency of floor scrubbing that assures hygiene. And the advantages of this cleaning technology are amplified further by battery power.

African Cleaning Review January/February 2018

feature food-safety management A Multiwash in its cordless form, the 340/Pump Battery eliminates the risk of tripping staff – or customers – with trailing cables. Productivity is enhanced as the user can focus on cleaning without interruptions for changing sockets or unsnagging from furniture. With its compact 34cm cleaning width and 50-minute continuous run time, the 340/Pump Battery can clean at a highly productive rate of 350m2 per hour. A quick-change battery system allows the operating range to be extended easily.

The machine is also well balanced and ergonomically designed so it is easy to operate and control, minimising fatigue. Switching brushes, filling solution tanks, emptying the recovered solution, and cleaning the machine are straightforward tasks. The lithium ion batteries are maintenance-free. Operation is so straightforward that casual staff or employees not dedicated to cleaning duties can quickly get to grips with the Multiwash and produce reliably high cleaning results. Whatever the cleaning method, there

is always the risk of cross-contamination. The brushes of the Multiwash can be colour-coded to help ensure, not only that different floors are scrubbed with the appropriate brush, but also that brushes used for washroom and general cleaning are not employed in hygienecritical areas. The synthetic bristles of the brushes themselves are far easier to sanitise than natural fibres. Therefore it pays to brush up on the most appropriate floor-scrubbing technology – and standards of hygiene.

educational

Considering introducing robotic cleaning?

or anyone responsible for keeping large areas of floor space clean, automated-floor-cleaning machines are an attractive alternative to traditional methods. But the upfront cost of these machines can be hard to get over. However, only looking at the cost of the machine is short-sighted. Rather, you should think about automatedfloor-cleaning equipment from a broad business perspective according to WAXIE Sanitary Supply, a leader in the distribution of quality sanitary and related supplies and equipment to the commercial, industrial, contractor and institutional markets. Understanding how you can leverage automation in existing workflows gives you a much clearer picture of the benefits of floorcleaning machines. Before delving into the specifics of why your floor-cleaning machine should be a robot, we’ll cover three key terms. • AI (Artificial Intelligence): This is how we refer to intelligence in machines as opposed to humans. AI is more powerful than a traditional computer because it can learn things based on its environment. • IoT (Internet of Things): The Internet of Things – frequently

African Cleaning Review January/February 2018

referred to as ‘IoT’ or the ‘Internet of Everything’ – is a hot topic in the world of business and facility operations, and with the ongoing advances of IoT technology and its ever increasing ubiquity in our dayto-day lives, there appears to be no shortage of the potential applications for IoT in the cleaning industry. The IoT is defined by Webopedia as “the ever-growing network of physical objects that feature an IP address for internet connectivity, and the communication that occurs between these objects and other internetenabled devices and systems.” • Autonomous Cleaning: Autonomous cleaning is what artificially intelligent cleaning machines do. They autonomously clean; therefore, they clean with no or very little direction or supervision.

Five reasons why your next floorcleaning machine should be a robot 1. Advances in artificial intelligence enable true productivity gains. The idea of some type of automated or semi-automated cleaning machine is not particularly new in the cleaning industry.

What sets the newer automated-floorcleaning machines apart is that they leverage AI. These new machines are truly autonomous, meaning that human beings don’t have to constantly reset the machines any time an object gets in the way. Regardless of how your operation runs now, autonomous machines allow you to restructure the way your employees work, making everyone more efficient. EMMA, by Brain Corp. is an example of an AI navigation system that is helping cleaning professionals work smarter. 2. Artificial intelligence and IoT builds productivity on top of productivity. The IoT has revolutionised the way devices communicate with each other in every industry. The cleaning industry is no exception. With several floor-cleaning machines that leverage IoT technology in addition to AI, you’re using a machine that gets smarter as you use it. Moreover, by leveraging the data reporting available on many new cleaning machines, you can optimise cleaning and maintenance schedules. This results in better workflows and it extends the life of your equipment. And extended life of your floor-cleaning

educational equipment means you’re getting more value for your dollar. TrackClean fleet-management system is just one example of a great software solution that provides easy access to invaluable operational information. 3. Remote access gives you anytime, anywhere access to every machine in your fleet. Whether you’re operating a fleet of two floor-cleaning machines or twenty, you can be sure you know what’s going on at all times. That’s because even though the machines may be autonomous, you still have complete control when you want it. This is applicable for every building, but it’s especially relevant for facilities that need to comply with food safety or other similar regulations. Knowing what did and didn’t get cleaned and when it happened at the touch of a button can prove invaluable when certifications are on the line. For example, the TASKI Intellibot provides cleaning performance reports, remote diagnostics and repairs completely wirelessly.

4. Easy to use. Take the EMMA, for example. Built by Brain Corp, EMMA stands for Enabling Mobile Machine Automation. EMMA is a module attached to existing floor-cleaning equipment. To get a machine equipped with EMMA up and running, a worker first has to drive the machine on a route. Through this first drive, EMMA learns the route. Once that’s done, EMMA will run the route the same way the next time, unless something gets in its way, then EMMA adapts. Simple. 5. Standardised cleaning across several locations. Even the most qualified, trustworthy workers are still human. Machines, on the other hand, always clean the same way. The cleaning job is predictable, as it should be. And customers, employees and executives at every one of your locations should enjoy the same healthy, clean environment, regardless of your staffing levels. Depending on your current operation, there may be at least five more reasons you should

start employing automated-floorcleaning machines. The efficiencies and business insights you’ll gain are hard to predict, but all of them will surely help you improve productivity. WAXIE has been distributing Intellibot automated, hands-free floorcare robots since 2016, with several successful deployments throughout the Western United States. The basic premise of the Intellibot is that the robot can perform predictable and repeatable floor-cleaning tasks in order to reduce the labour costs associated with operating floor-carecleaning equipment while also freeing up time for the cleaning workers who would usually be required to operate the equipment to instead complete other cleaning tasks and inspections. In addition, there are several other robotic options coming into the market to offer this labour-saving solution, and IoT connectivity is an integral component of these solutions. For more information visit: www.waxie.com

African Cleaning Review January/February 2018

feature away from home washrooms

Cleaning the public washroom – a high-risk environment It is common knowledge that washrooms constantly generate more complaints than any other area within a facility. To compound the issue, cleaners, often unaware of the dangers of cross-contamination, re-use their mops and buckets elsewhere in the building, essentially redistributing the filth and germs. This article offers a fresh perspective and introduces the process of no-touch washroom cleaning. It highlights the ultimate goal of ‘cleaning for health’ in the public washroom, considered by environmental scientists as the most dangerous area within a facility.

An infectious wasteland From an environmental-health scientist’s point of view, a washroom, in particular a public washroom, is a high-risk environment. That’s because, at its most basic level, the washroom is essentially a bio-hazardous waste transfer station. In more graphic terms, the washroom is where biological waste is transferred from one system, the human digestive system, to another, the sanitary sewage system. When all goes well, this waste is safely contained within a man-made plumbing system and transported to a suitable disposal point where it is properly processed. Unfortunately, with humans and mechanical systems involved, the transfer is not always as effective and sanitary as we all would hope. For starters, hands often become contaminated in the ’elimination‘ process, which then come into contact with flush and sink handles, door knobs, tissue and soap dispensers and other touch points, creating a high risk of fecal-oral transfer and disease. Also, spillage, backups, accidents and drips are common, releasing countless bio-contaminants onto floors and other surfaces. Moreover, every flush of the commode creates an aerosol of urine and fecal toxins, releasing millions of waste particles and microorganisms into the air that eventually settle on floors, dispensers and other surfaces. And, if that isn’t bad enough, washrooms are also

African Cleaning Review January/February 2018

common collection points for other bio-hazardous substances, such as blood, vomit, mucous, menstrual fluids and so on. Besides containing potentially infectious microorganisms, these substances can be rich food sources for odour and disease-causing bacteria, especially in a warm and moist environment. And odours, which are considered by some to be merely ’nuisance‘ issues, typically come from bacteria excreta and can actually signal the presence of more harmful pollutants. Is it any wonder, then, that washrooms consistently generate more complaints than any other area of a building? In fact, if you listen to a number of critics today, schools and other public facilities are experiencing an undeniable washroom crisis. To make matters worse, given that an indoor environment is basically a set of interconnected compartments through which organisms flow, the problems associated with washroom sanitation don’t stop at the washroom door. Contaminated hands, shoes, book bags, briefcases, pencils, purses, cell phones and more track the soils, microorganisms and infectious waste into cafeterias, kitchens, stairwells, patient rooms, classrooms, desk tops and other areas and surfaces. Even worse, cleaning workers, often unaware of the dangers of cross-contamination, re-use their mops and buckets elsewhere in the building, essentially cleaning the hallways with sewage.

Cleanliness and health With these factors in mind, attaining and maintaining a sanitary state in today’s buildings, especially the washroom, is a challenge, yet one that’s very important to public health. It is vital that these areas be cleaned completely and properly to remove the harmful biological hazards and reduce the risk of disease. It isn’t good enough to simply clean for appearance. Cleaning for health must be the ultimate goal. This becomes even more important as health issues and microbiologybased concerns related to cleaning continue to occur, such as E. coli, Hepatitis, HIV, Anthrax, toxic mould, Shigella, and more recently, the bird flu. Recent studies even show that there is a one-in-ten risk of picking up an infectious disease in a hospital. And, seasonal school closures due to illness, outbreaks on cruise ships and food poisoning in restaurants are all too common, and quite often avoidable by proper cleaning methods.

Kaivacing for health Kaivac has long believed that clean can be defined as the absence of unwanted soils and substances. More recently, Kaivac has embraced the definition of clean put forth by Michael A. Berry, PhD, a member of the Scientific Advisory Council for CIRI. He recently defined clean as being “a condition free of unwanted matter that has the potential to cause an adverse or undesirable effect.”

feature away from home washrooms

Otherwise, as Dr Berry elaborates, “Clean is an environmental condition free of unwanted matter in the form of solids, liquids, gases, or living organisms that have the potential to cause an adverse or undesirable effect.” Berry also states, “These unwanted, out of place substances, whether derived from humans or nature, are pollutants. They are commonly referred to as ‘waste,’ ‘dirt,’ ‘dust,’ ‘trash’ or ‘germs.’” In order to achieve truly clean results, Kaivac determined early on that removal of unwanted matter, or pollution, needed to be the ultimate goal of its systems. Consequently, from the beginning, a key design consideration for Kaivac when developing or enhancing its systems has been the ability to thoroughly and properly remove and contain unwanted pollutants.

Introducing no-touch cleaning Kaivac originally developed its no-touch cleaning systems to address the public washroom, which is not only the number one source of building-maintenance complaints but is also often considered the most dangerous area within a building by environmental scientists. Designed from the beginning to remove the maximum amount of undesirable soils, bacteria and other indoor pollutants, a no-touch cleaning system combines automatic chemical metering and injection, an indoor pressure washer, and a powerful wet vacuum into a single integrated system. Its ultimate purpose is to decontaminate

A no-touch cleaning system combines automatic chemical metering and injection, an indoor pressure washer, and a powerful wet vacuum into a single integrated system. Its ultimate purpose is to decontaminate a building’s biohazardous waste transfer station. a building’s bio-hazardous waste transfer station.

The process To begin, the cleaning professional applies automatically diluted cleaning solution to fixtures and floors in a lowpressure fan spray. As the liquid cleaning solution dwells, it loosens and lifts soils in preparation for vacuum extraction. In addition, the fluid on the floor brings residual dehydrated soils, such as dried urine, into a liquid solution. Next, the operator blast-rinses the target surfaces with fresh, pressurised

water, power-rinsing hard to reach areas such as seat hinges, behind toilets, grout lines, etc., carrying the contaminants to the floor in a current of water. The power of the indoor pressure washer is at an ideal setting to attack accumulated matter without causing harm to building surfaces or personnel. In a heavily soiled environment, the operator may also choose to manually brush problem spots to further loosen soils. At this point, the operator suctions all liquids and contaminants from the floor with the system’s built-in wet vacuum. This high-flow, hard-surface extraction

African Cleaning Review January/February 2018

feature away from home washrooms process creates a liquid current that transports the unwanted matter into a recovery/contamination holding tank where it is contained and quarantined. The vacuum also leaves the floor virtually dry and ready for near immediate use. Once the washroom has been cleaned, it is highly recommended that the hazardous materials within the holding tank be disposed of properly within the confines of the cleaning site. To eliminate the possibility of cross-contamination, they should never be transported into other areas of the building. Consequently, Kaivac’s holding tanks are designed with a high volume drain hose that allows the contaminated waste water to be dumped into any toilet, including handicapped toilets. For further protection, the holding tanks are developed so that they can be easily rinsed, cleaned and disinfected as necessary. Depending on the washroom, there may be common touch and disease transfer points that are not adequately cleaned by the Kaivac system. For cases such as these, Kaivac offers additional sanitising steps and tools for incorporation into the system.

Validation How effective is no-touch cleaning at removing soils and other unwanted

matter? In early 2006, Kaivac conducted scientific research comparing the soil removal capabilities of no-touch cleaning with the two most common methods of washroom cleaning: string mopping and flat mopping. According to the test results, notouch cleaning, at least with a Kaivac system, is far more effective than string or flat mopping at removing urine from a grouted tile washroom floor – both from the tile surface and from the all-important grout line. For a copy of this research report, Removing Soil: A Comparison of Cleaning Methods, visit the Kaivac website: www.kaivac.com. Kaivac believes that these results are due to the inherent capabilities of the no-touch cleaning methodology and system that are non-existent in mopping processes. For example, the no-touch cleaning process includes built-in dwell time, which is typically minimised during mopping, to loosen and lift soils. The no-touch cleaning process also enforces the use of fresh ingredients in order to minimise the risk of crosscontamination. But perhaps most important, the suctioning of soils and liquid through the system’s built-in wet vacuum carries all contaminants away from surfaces, including the vulnerable grout lines.

The need for measurement Regardless of which method is used in the washroom cleaning process, it is vitally important that results be measured. Only then will we be able to truly determine whether or not harmful and unwanted indoor pollutants have been removed from the environment. Just because it ’looks clean and smells clean’ doesn’t mean that it really is clean – and healthy. Kaivac believes that in the coming months and years, as the impact of cleaning on the health of a building’s occupants is better understood, that the importance of measuring cleaning results will increase significantly. To that end, Kaivac has developed the Bio-Waste Detection KitTM, a simple, cost-effective and immediate measurement tool designed to measure the effectiveness of a facility’s cleaning programme. In addition, a number of companies have developed extremely accurate hygiene measurement devices that detect and quantify the presence of biological agents on surfaces. Prevalent in other industries, these types of tools will become necessary and mainstream in the cleaning industry. For more information about the no-touch cleaning system visit: www.kaivac.com

laundry review

South African PTC body joins CINET as members

n January 2018 CINET (Comité International De L’Entretien du Textile) the international umbrella association for professional textile care (PTC) announced that SATSA (South African Textile Services Association) has joined the body as a member. CINET boasts over 90 members (national associations, international suppliers, research institutes and individual companies) and an international network of 2 500+ industry experts. Through CINET’s network the organisation

African Cleaning Review January/February 2018

aims to represent the interests of some 400 000 companies that are currently active in the global PTC industry. The South African Textile Services Association (SATSA) represents the interests of the South African laundry, dry-cleaning and auxiliary service providers, as well as members of the public and corporate clients by helping to establish a constructive operating environment, as well as providing a forum for discussion and representing the interests of all members at all

levels of local government. The association is also providing technical information and support to assist the PTC companies, helping and advising members and all other users of SATSA member services. For more information visit: www.cinet-online. com or contact SATSA at: enquiries@satsa.info

African Cleaning Review January/February 2018

laundry review

Laundry wastewater a source for silver?

aundry wastewater is usually considered an environmental threat; micro-plastics and detergents are being monitored for polluting water resources. However, scientists now claim that laundry wastewater can be also a source of silver. Silver nanoparticles are being used in clothing for their anti-odour abilities. Sometimes the nanoparticles detach when the clothes are laundered. Instead of dumping this silver in the environment, researchers have

attempted to recover it, according to a paper published in ACS Sustainable Chemistry & Engineering. Researchers analysed how silver interacts with individual detergent ingredients. The team found that silver mainly exists as a positively charged ion, and interacts with detergent compounds. For example, the positively charged silver ion will interact with negatively charged ions in the detergent at different pH ranges. The group also used an ion-exchange resin, which

recovered as much as about 99 percent of the silver. However, the actual amount depends on the pH and concentration of the competing ions. The resin was then tested with detergent components and reused over five cycles, and it maintained the ability to remove silver. It is not clear whether the amount of silver represents a possible incentive for home consumers to take special care of wastewater. However the environmental effects, if such a solution is supported, can be significant.

Laundry and dry-cleaning workshops in Namibia

n November 2017 Namibian based Central Technical Supplies (CTS) hosted two Laundry and Dry Cleaning ’Q&A‘ workshops in Windhoek and Walvis Bay, Namibia. The workshops were attended by local launderers, On-Premise-Laundry (OPL) operators and CTS sales staff. CTS is a major distributor of laundry and dry-cleaning supplies/equipment in Namibia. A large variety of topical subjects were covered during the workshops including thermal disinfection, identifying stains, staff training on the use of chemicals, reducing electricity costs, sewerage levies, determining production costs, staff motivation, reducing pilferage, etc. “Although both workshops were scheduled to finish at 16h00 – at 17h00 delegates were still there – asking questions. It was a real pleasure visiting Namibia, as not only are all the people very friendly, but there was an incredibly strong sense of pride in their young country and a strong desire to succeed in their businesses,” says Ian Harris, Laundry & Textiles Consultancy, South Africa.

Laundry technical training 2018 Laundry and Textile Consultancy (LTC) announced the proposed 2018 classroom-based advanced technical training programme, which will take place in Benoni, Johannesburg unless advised differently. The costs for the

African Cleaning Review January/February 2018

Pictured here is one of the groups that attended the ‘Q&A’ workshop in Walvis Bay together with CTS Managing Director Frank Biederlack (far left).

workshops include refreshments and a course manual as well as certification. Members of the South African Textile

Services Association (SATSA) qualify for discounted rates. SATSA can be reached at: enquiries@satsa.info.

2018

Workshop

Duration (Days)

Commencement dates

January

Washing Technology

30 Jan

February

Finishing Technology

13 Feb

March

Textiles for the Launderer

7, 21 March

April

SANS 10146 and the Laundry

11, 18, 25 April

May

SANS 10146 and the Laundry

9, 16, 23 May

June

Washing Technology

12 June

July

Finishing Technology

17 July

August

Textiles for the Launderer

15, 29 Aug

September

SANS 10146 and the Laundry

12 Sept

October

SANS 10146 and the Laundry

17 Oct

November

Washing Technology

20 Nov

For more information about technical laundry training contact: ian@laundryandtextiles.com

Amsterdam – where cleaning professionals meet in 2018

Join Steve Braham on a tour to bustling Amsterdam and the world’s largest professional cleaning and hygiene exhibition INTERCLEAN Amsterdam 2018

Tour dates: 12-17 May 2018 Tour package highlights: • KLM/Air France flights from and to O.R. Tambo International • Five night accommodation in 3 star Apollo Museum Hotel situated in Amsterdam’s museum district • Transfers to and from hotel • Welcome drinks and snacks at the Apollo Museum Hotel • Day trip sight-seeing tour of Holland in luxury coach • Evening canal cruise through city of Amsterdam – drinks and snacks included • Entrance to cocktail party hosted by the ISSA • Farewell three-course dinner including drinks at an Amsterdam restaurant

For more information contact Steve at: Tel: +27 11 646 9322 Email: steve@swbagencies.co.za | Website: www.swbsports.co.za @swbsports |

SWB Sports

Tour package rates* • Single booking: ZAR 29 995.00 • Twin/sharing: ZAR 23 500.00 per person

Land only arrangements* • Single booking: ZAR 21 000.00 • Twin/sharing: ZAR 15 000.00 per person * T our package rates subject to exchange rate fluctuations

facilities management review

New green wasteto-soil initiative Growthpoint Properties has launched an innovative pilot project that turns the large volumes of food waste generated by client businesses at its properties into compost.

he project, named G-Eco, short for Growthpoint Eco, is a partnership with Life & Earth and has the potential for massive environmental benefits. It is being tested at Growthpoint Business Park in Midrand using waste produced at four of Growthpoint’s large multi-tenant properties in the area. The idea was born 18-months ago when Growthpoint embarked on a waste-management-analysis process to measure waste sent to landfills and the effectiveness of its existing initiatives to reduce this. Results revealed that the waste generated by its building users and sent to landfill was substantial. Knowing that 40 percent to 60 percent of landfill waste comes from organic waste from food and garden waste, Growthpoint embarked on an innovative six-month wet-wastediversion trial, which started at the beginning of July 2017. “We are converting the wet waste collected at our properties taking part in the trial into compost, which is then used at these properties,” says Werner van Antwerpen, Head of Sustainability at Growthpoint. To start the project, driven by Growthpoint’s Industrial Property Division, Life & Earth installed a food-waste-composting machine at Growthpoint Business Park in Midrand. The plant turns food waste into 100 percent organic compost and can process up to 1 000kg of food waste each day with the capacity to make about nine tonnes of compost a month.

African Cleaning Review January/February 2018

Then, Growthpoint’s current waste contractors at Growthpoint Business Park, Woodlands Office Park, Woodmead Retail Park and Central Park were trained about the process and how to separate wet waste at source. Growthpoint also worked with its clients at these properties, encouraging them to separate their food waste. The waste is taken to the composting plant at Growthpoint Business Park, where it is processed. During its first four months of the trial, Growthpoint diverted 16 tonnes of waste from landfill and produced six cubic metres of nutrient-rich soil, which is reapplied at Growthpoint Business Park. The resulting positive environmental impacts are significant when considering that composting food waste on site instead of sending it to landfill reduces CO2e emissions by 332kg per tonne. By removing food waste from the waste stream, recyclables increase by about 30 percent. Composting food waste is also cleaner and healthier. It reduces vermin and rat infestations and removes bad smells from rotting food. Also, it reduces harmful vehicle emissions, with fewer trips now needed to take waste to the dump, as well deliver garden compost to the properties. Importantly, a focus on food waste creates more awareness about the problem and helps clients manage their food costs as they strive to reduce both. So, the project stands to have a direct positive impact of Growthpoint’s clients’ businesses.

Proactive waste management initiatives such as G-Eco have become essential in South Africa. According to Life & Earth, the country sends more than 10.2m tonnes of food waste to landfill every year, and food waste costs our economy more than R4.6bn annually. “The G-Eco wasteto-soil project is one component of Growthpoint’s bigger waste management strategy,” explains van Antwerpen. It already reduces waste through recycling, and plans to ensure all its buildings have onsite recycling by the end of 2018. Based on the success of the G-Eco pilot, Growthpoint plans to introduce more waste-to-soil plants in other areas of the country where it has clusters of property assets. Growthpoint is a Platinum Founding Member of Green Building Council South Africa (GBCSA), a member of the GBCSA’s Green Building Leader Network, a component of the FTSE4Good Emerging Index and has been included in the FTSE/JSE Responsible Investment Index for eight years running. It owns and coowns the largest portfolio of certified green buildings of any company in South Africa and is recognised as a leading developer of green buildings. Growthpoint recently launched the only property portfolio in South Africa to be highly rated by both the South African Property Owners Association (SAPOA) and the GBCSA, aptly named the Thrive Portfolio.

advertorial ICE Introducing Intelligent Cleaning Equipment

ICE – Intelligent Cleaning Equipment is now available locally. ICE offers smart technology and introduces the latest in auto-scrubbers, commercial vacuum cleaners, floor burnishers, sweepers, carpet vacuum extractors and ride-on auto-scrubbers to the South African market.

About ICE Smart technology. Spotless floors. Founded in 2011 by Simon Chen, the ICE group of companies currently sell professional cleaning equipment in 20 counties and regions around the world. Towards the end of 2017, ICE deployed 6 280 rental cleaning machines in the Chinese market and currently employs 241 people worldwide. The group’s current range of cleaning equipment includes wet and dry vacuums, carpet extractors and air movers, single discs, auto-scrubbers as well as ride-on scrubbers and sweepers.

Simon Chen, Founder and CEO Simon Chen graduated from California State University, Fresno and has 23 years experience in the commercial-cleaning-equipment industry, having founded the Viper Group in 1994, which at the time was the first company to manufacture cleaning equipment in China and the first non-American brand to gain a foothold in the US market. Viper was acquired by Nilfisk-Advance in 2007. “Our extensive industry experience and innovative designing team ensures ICE is one of the few high-quality manufacturers in our industry. ICE believes the durability and reasonably priced spare parts are what the customers need. Every decision we make is based upon these needs with no compromise. Our mission is to lower cleaning machine ownership costs for our customers!”

Featuring the i24BT, Traction-Drive Walk Behind Auto-Scrubber from ICE • Intuitive, ergonomic controls for simple operation • Large 57 litre solution tank improves working efficiency • Two pad pressure settings for flexible cleaning • 150AM batteries, on board charger, pad drivers and squeegee included • Change squeegees and pads quickly without the use of tools • Traction-drive forward and reverse • Filter assembly and auto-float shut-off protects the vacuum motor • Heavy duty die-cast aluminium brush deck • Front red strobe lights supports safety while cleaning • 3 Year warranty

Easy access to internal components, plus quick-change squeegee blades, pads and brushes.

Easy operation with ergonomic handle and state-of-the-art control panel.

Join the cleaning revolution! Contact ICE South Africa for more information: Tel: +27 11 609 3317/8 | Email: kyle@ice4sa.co.za | Website: www.ice4sa.co.za African Cleaning Review January/February 2018

new products New Tork dispenser line for premium washrooms Using dispensers in public washrooms conveys many practical and hygienic advantages. However, for many imageconscious establishments, dispensers have often been neglected due to high requirements on design. With this vision, Essity now launched the Tork Image Design Line, a new complete dispenser line in stainless steel, designed for premium washrooms On one hand, service staff and endusers have high requirements on the functionality of dispensers. Hygiene is essential and maintenance and refills should be easy to handle. On the other, image-conscious establishments have high demands on design to create a optimum experience for their guests. To this end, dispensers have often not been considered for premium washrooms, but with the combination of form and function in the new Tork Image Design Line that is about to change. “The idea behind Tork Image Design Line was developed with insights from customers and architects. Through interviews it became clear that a timeless dispenser in stainless steel, that works well for a variety of washroom environments, was on top of both customers’ and architects’ wish list,” says Catarina Wickström, Vice President Product and Marketing Support Tissue MEIA. In order to fully support architects and contractors, the entire range of Tork Image Design Line dispensers is available as BIM objects that can be directly applied to 3D modelling. To provide additional inspiration and reference for customers and architects on how to utilise the new design, Tork has also created a virtual washroom showroom making it possible to experience and explore how the new

dispenser line harmonises with its environment. Tork Image Design Line accentuates the surrounding washroom in a beautiful way through the following design elements: • Timeless design. The artistic expression and selection of refined materials such as stainless steel and high-finish plastic make Tork image Design Line last for a long time. • Horizontally brushed stainless steel. The stainless steel is brushed horizontally, with a carefully selected degree and distance between the strokes. • Black contrasts create edge. The timeless stainless steel in the Image Design Line is contrasted and further emphasised by black details, bringing edge and dynamic to the design. • Slim and floating impression. Working with a distance between the dispensers and the wall makes the products look slimmer. It also creates a beautiful drop shadow, making it appear as if the dispenser hovers over the wall. Besides form and its design elements, Tork Image Design Line is developed with several features to bring state of the art functionality to both users and service staff – including the following functional benefits: • Integrated sensors form smart maintenance. Tork Image Design Line is available with the unique Tork EasyCubeTM system. With integrated sensors in each dispenser and bin, real-time data on maintenance and refills needs is provided via desktop, tablets and smartphones. This allows cleaners to shift from fixed cleaning routes to cleaning when needed.

• Touch-free dispensing. For environments where hygiene is extra important, the Image Design Line dispensers are available with touch-free dispensing systems. • One-at-a-time dispensing system reduces towel consumption, resulting in less time and effort for the staff and a positive effect on the environment. • Easy to maintain and refill. Saving time and effort for cleaning staff. • No fingerprints and stains. The stainless steel is treated with an invisible surface to prevent fingerprints and stains. For additional information or interview enquiries, please contact: kirsty.collard@essity.com About Tork® The Tork brand offers professional hygiene products and services to customers ranging from restaurants and healthcare facilities to offices, schools and industries. Products include dispensers, paper towels, toilet tissue, soap, napkins, and industrial and kitchen wipes. Tork is a global brand of Essity, and a committed partner to customers in over 80 countries. To view the latest Tork news and innovations, visit: www.tork.co.za

African Cleaning Review January/February 2018

new products Unique multi-purpose vacuum cleaner It is lightweight and versatile, it is suitable to be used as backpack, canister vacuum, carpet cleaner and blower – all in a single machine. According to manufacturer Lindhaus these features are unique to the cleaning market. The LB4 Superleggera by Lindhaus is handy, lightweight and highly versatile. The electric version weighs only 3,8kg while the cordless version weighs only 4,9kg including the battery. It is equipped with the Lindhaus M28R universal brush, grants perfect suction in every direction and in grooves for cleaning any kind of hard or textile flooring. The machine has been designed with a balanced, ergonomic, breathable and fully adjustable, backrest with integrated accessory holder. It is designed to be used in demanding environments, where it is required to combine fast clean-up and a high level of performance, despite furnishings and narrow spaces, such

New detail brush for food-processing facilities Vikan’s Ultra Safe Technology (UST) brushware series incorporates hygienic design and the fully moulded UST bristle system provides superior cleaning efficacy, hygienic cleaning of the brush, less risk of bristle loss, EU and FDA food contact approval and a lower risk of crosscontamination. Now, Vikan has added the UST Detail Brush to the popular range, reinventing detail cleaning and extending the benefits of UST to every nook and cranny in a food-processing facility. Intended primarily for use in the food & beverages industry, the UST Detail Brush is designed for cleaning dry debris from corners, crevices, narrow gaps and other hard-toreach areas. It features optimised soft bristles, excellent ergonomics and all the advantages of Ultra Safe Technology. It is available in eight fully coloured options, in order to

African Cleaning Review January/February 2018

easily segregate different brushes for different uses, including allergen control. Vikan Global Hygiene Specialist Debra Smith says: “Areas like corners, crevices and gaps between equipment make excellent hiding places for dry debris, including allergens, and can be difficult to clean without just the right cleaning tool. With its soft bristles and UST advantages, the UST Detail Brush solves the problem and enables any facility that works with food and beverages to achieve the greater hygienic certainty that only UST delivers.” Vikan develops, manufactures and markets professional cleaning equipment and systems that deliver high standards of hygiene together with great product choice and value for money. For more information visit: www.vikan.com

as cinemas, theatres, buses, trains, aeroplanes, conference rooms, and stairs. The 6-stage filtration system grants an efficiency filtration of 99.91 percent at 0.3 micron. For healthcare environments, and fitted with the Hepa filter (optional), filtration of 99.96 percent can be achieved. The strong suit of the LB4 Superleggera is its versatility, practical design and compact size. It can easily be converted into a carpet cleaner or canister vacuum by fitting a special 4 x pivoting wheel kit. The electric version can be equipped with a Lindhaus PB12e power nozzle complete with quick-fit electrified hose and wand kit to convert it into a carpet cleaner with integrated dry cleaning function. Also by using a specific accessory that drives the air out of the motor, the vacuum can be used as a blower. For more information visit: www.lindhaus.it

African Cleaning Review January/February 2018