African Cleaning Review JulAug '23

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JULY/AUGUST 2023

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Cover story

Prime Cleaning Suppliers is a leading South African cleaning-solutions supplier, established in 1996. Prime Cleaning Suppliers has spent a number of years building strong brands, many of which have been tested by the SABS 1828 and 1853 standards and carry their mark of surety, which gives the customer confidence when using the products. All disinfectants are registered as per Act 29 and are compliant with the VC8054 compulsory specification for disinfectants. Prime Cleaning Suppliers’ complete cleaning solutions cover paper products/dispensers, cleaning chemicals/disinfectants, floorcare machines and cleaning sundries. Prime Cleaning Suppliers has an ongoing commitment to ensure the best longterm solution to their customers and represents the following brands: Aquarius, Kleenex, Scott, Wetrok, WypAll and Rubbermaid Commercial Products.

African Cleaning Review is aimed at end-users, contractors and suppliers of products and services to Africa’s Cleaning, Hygiene, Maintenance, Laundry, Pest Control and Facility Management Services, industries. It is published every other month by: e-squared publications.

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PO Box 1976, Halfway House, 1685, South Africa

Email: africancleaningreview@cleantex.co.za

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Publishing Editor: Johann van Vuuren

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Operations and Accounts: Nandé Jacobs

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Celebrating women in leadership

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Planned features for 2023

Feature sections in every issue:

• Laundry and dry cleaning review

• Facilities management review

September/October issue: Editorial deadline 18 August

• Sustainability in cleaning

• Washroom hygiene

November/December issue: Editorial deadline 13 October

• Hospitality cleaning solutions

• Retail cleaning solutions

January/February 2024 issue: Editorial deadline 15 December

• Contract cleaning

• Food and beverage hygiene solutions

2024 Buyer’s Guide: Final deadline 15 December

• Secure advertising

• Submit entries

• Update company details

All editorial contributions can be sent to the editor who reserves the right to publish editorial based on the strength of its content. No articles or photographs may be reproduced, in whole or in part, without written permission from the publishers. Although every effort is made to ensure the accuracy and reliability of material published in African Cleaning Review, e-squared publications and its agents can accept no responsibility for the veracity of the claims made by contributors, manufacturers or advertisers. Copyright of all material published in African Cleaning Review remains with e-squared publications and its agents. Official

Focus on women in cleaning

On 9 August 2023, we celebrate National Women’s Day. This celebration is further extended with The National Women’s Month programme based on the ongoing interventions across the work of government, civil society, and the private sector within the context of the national priorities outlined by government. It is hard to comprehend that in the 21st century, we still grapple with issues of gender equality in the workplace. With the consciousness that the professional cleaning sector consists of countless women who have chosen this career path, African Cleaning Review introduces two exceptional female cleaning industry executives that defied bias and smashed the glass ceiling by persistently climbing the leadership ladder.

Other features in this issue include a closer look at how to enhance cleaning efficiency in healthcare facilities and the in-use benefits offered by spunlace wiping cloths that perform better and at a lower cost.

On 7 September we will be hosting the Cleantex Executive Summit in Cape Town. This personal development event created specifically for African cleaning professionals features a prominent speaker profile focusing on important issues such as customer retention strategies, leadership, strategic management, sustainability in cleaning and more. The summit is further complimented by exhibits where senior level networking and knowledge transfer will be the order of the day. For more information and to book your company’s delegate seats turn to page 7.

Enjoy the read.

Importance, benefits and advantages of a National Bargaining Council for the contract cleaning industry

The professional contract cleaning industry is, without question, of enormous value to all sectors of South African society. Without the expert services of companies operating in the contract cleaning sector, food hygiene would be compromised, hospitals would be deprived of the latest and most efficient cleaning techniques and many billions of Rands invested in the built environment would be jeopardised.

This objective value of the contract cleaning industry is not always matched by the subjective value that the industry’s customers attach to the widely diverse and increasingly professional cleaning services that have evolved over the last 60 years.

The contract cleaning sector has already been clearly distinguished from the Temporary Employment Sector via Sectoral Determination No. 1 for the contract cleaning sector and relevant labour court cases concerning the contract cleaning sector. It has a mature relationship with organised labour, cemented by many years of wage negotiations, joint trusteeship on the Provident Fund Board, and interactions with the Department of Employment and Labour, CCMA Management and the International Labour Organisation. The contract cleaning sector, therefore, has a distinct, professional image regarding its labour practices, as well as an increasingly professional image in relation to its use of cleaning technology. The missing piece of the puzzle, in my view, is the institutional capacity of the industry to regulate itself in a way which promotes the subjective value that customers attach to the services. Ultimately, if the capacity to self-regulate is increased, there should be a closer correlation between customers’ cleaning budgets

and the objective, additional value that professional cleaning brings to their business activities. As things currently stand, the contract cleaning sector is subject to wage increases which are determined by an external source, in the form of the Minister of Employment and Labour, and cleaning companies are often faced with difficult situations when negotiating prices and frequency of cleaning activities due to non-market related increases in labour costs.

A National Bargaining Council would play an important part in enabling the contract cleaning industry to regulate its own labour costs, based on industry knowledge and mature relationships with the unions. It would also raise the public profile of the industry, with all parties having a permanent base, under one roof, to promote their common interest in a sustainable industry. The Bargaining Council for the Contract Cleaning Industry (BCCCI) in KwaZuluNatal is a clear example of how the industry can achieve self-regulation and enhance its profile. Application will, therefore, be made to the Registrar of the Department of Employment and Labour, in terms of Section 29 of the Labour Relations Act (LRA) to have other parts of South Africa covered by a bargaining council arrangement. It would be up to the Registrar to determine

the geographical areas in respect of which the application is competent and sufficiently representative in terms of the number of employees who are employed by member companies of the various employer associations, as well as union membership numbers.

Once the bargaining council footprint is expanded, whether by extension of the KwaZulu-Natal Bargaining Council or by implementation of a separate council structure, the cleaning industry will be able to establish and conclude collective agreements and enforce these agreements. The wages and conditions of employment would be aligned with the long-term interests of the industry and not simply adjusted in line with other sectors. It should also be noted that certain bargaining councils do perform dispute resolution

functions and a potential long-term goal would be to explore the possibility of performing dispute resolution functions at the bargaining council rather than the CCMA. This would mean that any dispute resolution process would involve people with expert knowledge of the contract cleaning sector. It would also be easier, if all parties meet regularly at a council venue, to submit joint proposals on policies and laws that govern the cleaning industry.

In summary, the South African professional contract cleaning industry has proven itself over the past sixty years to be a valuable, responsible, reliable, and increasingly efficient and technologically advanced business partner to its customers. Its capacity has increased significantly through dedicated interaction with its suppliers in the areas

Lennox Batchelor NCCA President

of biometrics, green chemicals, energyefficient equipment, staff utilisation and ergonomics and it is now time to increase its self-regulating capacity in the area of cleaning staff costs. The closer input costs are aligned with the value attached by customers to cleaning solutions, the less likelihood there is of customers cutting down on cleaning staff numbers, frequencies and technological advancements.

The closer input costs are aligned with the value attached by customers to cleaning solutions, the less likelihood there is of customers cutting down on cleaning staff numbers, frequencies and technological advancements.

Essity Group wins another EcoVadis award

The Essity Group, a leader in hygiene and health, has been awarded the Platinum Medal for the 3rd time by EcoVadis, the world leader in evaluating and improving companies’ corporate social responsibility (CSR) performance. This result places Essity in the top one percent of companies assessed by EcoVadis for their sustainable development performance. To help the group achieve its performance targets, Tork, its professional hygiene brand, supports and assists professionals with its innovative, environmentally friendly hygiene products and solutions, thereby helping to raise hygiene and health standards in establishments.

Essity received 78 points out of a maximum of 100 in this year’s rating, which means that the company

is among the 99th percentile of companies assessed. This year’s index is based on the sustainability performance data derived from more than 62,000 companies assessed by EcoVadis between 2018 and 2022 across four themes:

• Environment,

• Labour and Human Rights,

• Ethics, and

• Sustainable Procurement. As a global hygiene and health company providing products and solutions to more than a billion people every day, Essity is committed to responsible business practices throughout their value chain. “We are proud to receive the Platinum EcoVadis Medal once again since it recognises this commitment,” says Magnus Groth, president and CEO of Essity.

Combination of two industry leaders in adjacent but highly complementary markets

Solenis, a leading manufacturer of speciality chemicals used in water-intensive industries, has completed its previously announced acquisition of Diversey Holdings, Ltd., effective 5 July, in an all-cash transaction valued at an enterprise value of approximately $4.6 billion. Diversey is a leading provider of hygiene, infection prevention, cleaning products and technology.

With the acquisition, Solenis has grown to an enterprise operating in over 130 countries with 71 manufacturing facilities and more than 15,000 employees. Headquartered in Wilmington, Delaware, Solenis was acquired by Platinum Equity in 2021. Bain Capital, the majority shareholder of Diversey, will hold a minority stake in Solenis as a result of this transaction.

“This merger makes Solenis a more diversified company with significantly increased scale, broader global reach and the ability to offer a ‘one-stop shop’ suite of solutions that meet customer demand and address water management, cleaning and hygiene issues on a global basis,” said John Panichella, CEO, Solenis. “Together, we have a foundation from which we can continue to leverage our strong customer partnerships, leading-edge innovation and value-added services to propel Solenis’ aggressive growth trajectory.

EcoVadis is a well-renowned sustainability rating index, analysis and collaborative performance improvement tool and Essity frequently shares the results and insights with customers globally. EcoVadis’ sustainability scorecards provide detailed insight into the environmental as well as social and ethical risks in companies across more than 200 industries and 175 countries.

With continued support from Platinum Equity, we are confident that we will maximise the promising opportunities ahead.”

Panichella stated that the addition of the Diversey line of cleaning and hygiene products and technologies helps create cross-selling opportunities that will make Solenis an even more valuable partner for its customers. “We now have greatly enhanced capabilities to help our customers tackle critical sustainability challenges, reduce their environmental impact and help create a cleaner, safer world,” he said.

For additional information about Solenis visit: www.solenis.com

Green Cleaning Movement leader to speak at Cleantex Executive Summit

Entrepreneur and thoughtleader, Steve Ashkin, is widely considered the Father of Green Cleaning . In addition to a long list of accomplishments and awards, ISSA – the Worldwide Cleaning Industry Association – recently recognised Ashkin as one of the most influential members of the cleaning industry over the past 100 years. In addition to the building owners, property management companies, product manufacturers, distributors, and service providers with whom he consults, he currently serves on the US Green Building Council’s LEED for Existing Buildings committee, International WELL Building Institute’s

Materials committee, and co-chairs the ISSA’s global sustainability initiative in his efforts to improve the industry’s success and the lives of the 100 million workers it supports.

In his address to cleaning professionals at the Cleantex Executive Summit on 7 September in Cape Town, a first for Africa, Ashkin who serves as President of the Ashkin Group, will share his vast knowledge and experience of sustainability in cleaning and his efforts to move the global cleaning industry from green to sustainable.

For more information about the Summit email: nande@cleantex.co.za

More than R10 million has been paid out to community members and over 10 million kilograms of waste diverted from landfill by Packa-Ching, a Polyco recycling initiative supported by Shoprite.

With mobile units operating in low-income areas where recycling infrastructure is hard to come by, PackaChing incentivises communities to collect and recycle waste. Recyclable packaging materials, including plastic, glass, cans, and paper, are weighed, and community members are paid instantly via a cashless eWallet system. The funds can be used at any participating retailer or can be withdrawn or transferred to anyone in South Africa.

Packa-Ching launched its first mobile unit in August 2017 in Langa, Cape Town and has since expanded nationwide. The 15th Packa-Ching unit recently launched in Newcastle, KwaZulu-Natal. The initiative’s unique model is entrepreneur-focused, and each unit is owner-operated. The programme provides an income-earning opportunity for both the community members and the waste entrepreneurs.

“Newcastle is a job-scarce area and we’ve seen the positive impact that our first unit had on our business and the community. As more people see value in recycling, the demand has grown tremendously. People can earn a living

and with our new unit we’ve created five permanent jobs,” says Phila Dlamini, co-owner of Mpilenhle Packa-Ching in Newcastle.

Servicing more than 80 communities and schools across South Africa, PackaChing has created more than 57 new jobs since its inception via the Shoprite Group’s participation in the Youth Employment Service (YES) initiative. YES is a collaborative effort between government, business and labour aimed at combating high youth unemployment by providing job opportunities and skills development for young people.

“Shoprite got involved when we started the Packa-Ching Mobile buy-back centre; through their sponsorship and support, we are able

to pay the employees. We have created employment for them; they are able to take care of their families. The education involved helps enhance their personal development and prepares them for further opportunities within the waste and recycling industry”, said John Ndava, Project Manager of Packa-Ching in Philippi, Cape Town.

“This initiative aligns with Shoprite’s efforts to uplift lives every day through programmes that promote sustainable practices and reduces the impact on the environment while providing economic opportunity in vulnerable areas. This circular economy has a positive impact on the environment and communities,” said Sanjeev Raghubir, Sustainability Manager of the Shoprite Group.

Stephen Ashkin

Buy-back initiative for recyclable material

Cleaning industry to gather in Berlin

After a four-year break, CMS Berlin, the leading European trade fair for cleaning and hygiene, is again taking place as an in-person event. From 19 to 22 September 2023, in Berlin, Germany, the international cleaning trade fair will provide a comprehensive market overview of the commercial cleaning industry.

With a workforce of 657,000 (2021), the building cleaning industry is Germany’s largest trade in terms of numbers employed. While employees have declined since 2020 (2020: 686,000), turnover has risen. In 2021, it exceeded the 20 billion Euro mark for the first time (21.2 bn compared with 19.9 bn in 2020). Thus, Germany’s cleaning market remains Europe’s largest by far.

The building cleaning trade remains labour-intensive, despite the spread of digitalisation. In addition to basic and advanced training, the industry’s focus is on enabling integration in the job market: 40 percent of employees have no German passport.

At CMS Berlin, the focus is on innovations and technological advances in cleaning machines and devices as well as cleaning, care and disinfectant products. The CMS Purus Innovation Award (PIA) honours the innovative potential of this industry. The Innovation Award

for intelligent products and solutions is presented in six categories: Large Machines, Small Machines, Equipment, Washroom Hygiene, Digital Tools and Systems, and Cleaning Products.

On the second show day, the Mobility Cleaning Circle will take place again in an exclusive networking format for all cleaning market players serving the mobility sector. All the leading market players exhibiting innovative cleaning solutions will be represented at the fair. Exhibitors will present practical applications and new technologies for the wide-ranging challenges of cleaning public transport such as rail vehicles, buses and aeroplanes, as well as the entire transport infrastructure including train stations and bus stops.

Frank Ulbricht, chairman of the Cleaning Systems Trade Association

emphasised the potential for digitalisation in the cleaning industry, “The cleaning market has room for many cleaning processes and methods to be optimised. There is still great potential for mechanising cleaning in numerous foreign markets too. Digitalisation will surely also turn up ways of making processes more efficient, customising cleaning and attendant services and carrying them out in specific ways. We have been talking about this for some time, but digitalisation will lay the necessary groundwork and drive developments. Together with the other associations in this partnership, we look forward to presenting the latest innovations for all to see at CMS Berlin.”

For more information visit: www.cms-berlin.de

Cleanup and Recycle Week 2023 launched

On Mandela Day 2023, Plastics SA, in collaboration with Clean City SA, an award-winning community-based non-profit company,

announced the launch of Cleanup & Recycle SA Week 2023, which will take place from 11 to 17 September 2023. This event was part of Clean City SA’s 2nd annual Mandela Day activities at Constitution Hill in Johannesburg. Clean City SA and Plastics SA, two organisations dedicated to advocating for waste reduction, recycling, and the circular economy, hosted this premier community service event, with Dalu Cele, Founder and CEO of Clean City SA, leading the initiative.

Cele expressed his enthusiasm, stating, “Cleanup & Recycle SA Week 2023 holds a special place in our hearts as we join forces with many organisations to create positive change in the communities of inner-city Joburg. Our partnership with Cleanup & Recycle SA Week amplifies our efforts to promote a circular economy, waste reduction, reuse, and recycling as the preferred waste management options. Together, we are making a real difference.”

The South African Bureau of Standards (SABS) has published guidelines for the South African National Standard (SANS) 37002 Whistleblowing Management Systems. This document provides the framework and guidelines for any organisation to implement a whistleblowing management system based on the principles of trust, impartiality, and protection.

“Whistleblowing has the potential to

and illegal or wrongful acts that can save companies millions of Rands. The act of whistleblowing can be daunting and life-threatening in some cases, and it is important that organisations are cognisant of the need to design systems that can protect the identity of whistleblowers,” says Sadhvir Bissoon, acting CEO of the SABS.

Bissoon explained that the guidelines contained in SANS 37002 are generic and intended to be applicable to all

Every SA company should have a Whistleblowing Management System

size, nature of activity, and whether in the public, private or not-for-profit sectors. The document is adopted from the International Organization for Standardization (ISO) and is the internationally accepted standard for organisations worldwide to deal with whistleblowing.

The document includes guidelines on how to reduce and prevent detrimental treatment of whisleblowers and others involved, demonstration of leadership commitment to prevent and address wrongdoing, encouraging people to blow the whistle and establishing a culture of openness, transparency, integrity, and accountability. A practical framework for receiving, assessing, addressing and concluding whistleblowing cases is also included.

Organisations can email info@sabs.co.za if they would like to receive training on SANS 37002 or visit the SABS webstore www.store.sabs.co.za

Celebrating women in leadership

Every year, in August, South Africa marks Women’s Month, when tribute is paid to the more than 20,000 women who marched to the Union Buildings on 9 August 1956 in protest against the extension of Pass Laws to women. The National Women’s Month programme is based on the ongoing interventions across the work of government, civil society and the private sector within the context of the national priorities outlined by government. It is hard to believe that in the 21st century, we still grapple with issues of gender equality in the workplace. Statistics prove time and again that in leadership positions, there is a prevailing bias in favour of men. Quite fittingly, with the local National Women’s Month programme, the campaign theme for International Women’s Day 2023 is #BreakTheBias. Whether it is deliberate or unconscious, bias makes it difficult for women to move ahead in their careers and even personal lives. Only knowing that bias exists isn’t enough. Rather, action is needed to level the playing field. This issue of African Cleaning Review introduces two exceptional female cleaning industry executives that defied bias and smashed the glass ceiling by persistently climbing the leadership ladder. Hereunder follows their respective responses to the questions posed.

Introducing Janine Tuck – National Director of Operations at Tsebo Cleaning & Hygiene Solutions, a division of Tsebo Solutions Group

business model across different sectors. She has been key to growing the Cleaning and Hygiene Division to one of the largest of its kind in South Africa.

Family time is precious to Tuck and she enjoys travelling with her family. She believes in keeping the balance between work and family life. Her family supports her in her journey as a mom, wife and career woman. Currently, Janine Tuck is part of the EXCO team of Tsebo Cleaning & Hygiene Solutions and is proud to be part of a team that provides innovative, fit for purpose cleaning solutions to their clients nationally.

1. Describe the company, its origins and activity in the market. With over 25 years of experience, Tsebo Cleaning & Hygiene Solutions prides itself on delivering exceptional cleaning services that go beyond the obvious. The team of highly trained professionals, totalling more than 10,500 employees nationally, is equipped with precise methodologies, verified chemicals, and advanced technology in equipment and tools to create safe and hygienically clean environments. Ours is a quality-driven business model that includes continuous staff training and innovation that aligns with our reputation.

Janine Tuck was part of the team that started Tsebo’s Cleaning Services division 25 years ago. She entered her career path by studying Catering Management at the Hotel School. She later completed her BCom degree in Entrepreneurship and recently completed a Women in Leadership programme through the University of Stellenbosch’s Business School.

Tuck joined the Tsebo Solutions Group in 1998 in the healthcare segment and became passionate about environmental cleaning in healthcare facilities. The methodologies used to prevent the spreading of harmful organisms in the healthcare segment is still close to her heart and Tsebo incorporated these principles in their

Since our first cleaning contract in 1998, our growth has been significant, leading to the establishment of Tsebo Cleaning Solutions as a standalone division in 2012. In 2020, we further expanded our offering by merging with Hygiene Solutions, enabling us to provide comprehensive solutions that align with the increased emphasis on health, hygiene, and cleanliness in work, retail, and social environments.

We remain steadfast in our commitment to surpass our clients’ expectations by delivering tailored cleaning and hygiene solutions in demanding environments. Our impressive track record of contract retention, averaging 10 to 12 years, attests to our dedication to excellence.

Image by juliasnegireva on freepik

Janine Tuck

Our commitment to excellence has been recognised through multiple industry awards in sectors such as healthcare, education, finance, industry, and commerce. Our solutions include contract cleaning, specialised cleaning, hygiene and pest control solutions.

2. What inspired you to join this company?

I joined the Catering Division of Tsebo Solutions Group 25 years ago as the leading and largest contract catering company in the industry at the time. The business offered amazing opportunities to employees who aspired to develop. I have been fortunate to be one of those employees. Tsebo Solutions Group remains a leading industry player who has greatly evolved and offers fully integrated workplace management solutions.

3. How does the presence of women in this sector compare to that of men?

The professional cleaning industry has many incredibly talented professionals. Women dominate the cleaning and hygiene sector in lower and middle management levels. On senior levels, the industry has shown great progress in transforming and there are many women appointed as leaders in senior roles across the industry. Much has been done in the industry to boost women into executive roles and good progress has already been made.

4. What more can be done to encourage women to pursue a career in the cleaning industry and broadly speaking, the facilities management sector?

The industry has delivered amazing women of strength in leadership roles over the last few decades. Opportunities for women in this industry have been greater at companies and groups that promote equal opportunity, diversity and have extensive development programmes.

It is important for women to see themselves in the roles that they aspire to and aim to achieve these. Women need to believe in their own abilities and guard against the “sticky feet syndrome”. These are self-limiting beliefs and assumptions that undermine their own ability. As leaders, we should invest in our employees by coaching, developing, and promoting internally.

5. As a woman in this niche sector, what has been some of your challenges and successes?

During the 25 years that I have spent in the cleaning industry, I have been privileged to have had amazing leaders that influenced my career and encouraged and believed in my abilities. Being a woman has never been an obstacle. I look back at my career with fond memories. In recent years, there has been a significant shift in cleaning requirements, particularly in the aftermath of the COVID-19 pandemic, necessitating the need for continuous innovation of new technologies and the scientific knowledge that underpins them. Staying ahead in a very competitive industry has required defining clear differentiating factors to continue growing the business. Success to me, is winning new business. Success is a satisfied client and business partner who is retained for an extended period. Success is happy and empowered employees who are recognised for going the extra mile, a team member proud of their own personal achievement, a leader who passionately embraces new processes and innovation and makes us proud every day. We are only as successful as our people.

6. What do you regard to be some of the most innovative trends to look out for in the next 3-5 years?

Robotics is a very exciting trend but is, however, perceived as expensive for the South African economy. Sustainability is another important trend that will receive focus as clients are increasingly demanding sustainable solutions as part of their own strategies. Ergonomics is also receiving more attention in our industry. Information systems and data analytics, including electronic applications can assist us and our clients with decision-making going forward.

7. Your top five tips as to how companies operating in this sector can become more sustainable. For a company to become sustainable, it needs to consider all three aspects of sustainability – environment, social and governance. When considering the environment, cleaning organisations would need to consider using “greener” products and solutions that will meet the

current needs of the clients and secure the needs of future generations.

Examples could include:

• Using environmentally friendly chemicals that are certified by recognised bodies.

• Considering the packaging and the transport of products.

• Reducing electricity consumption by using energy-efficient equipment.

• Reducing water by using water-saving technology like microfibre products.

• Considering solutions that will reduce waste to landfill. To start, as an example, a cleaning company could select to use a stronger, longerlasting cleaning cloth that will reduce waste instead of using cloths that are replaced at more frequent intervals. Companies could further consider cloths derived from plant fibres and natural components that are completely biodegradable. Social aspects of sustainability would consider important aspects of our people experience, sustainable client relationships, a commitment to sustainable partnerships when it comes to supplier and enterprise development as well as a company’s responsibility to invest in social initiatives. Governance aspects of sustainability would consider compliance matters, for example, health and safety and a focus on ethics including antibribery and corruption measures.

8. Additional comments regarding the specific challenges faced by women in this industry?

Work-life-balance is often a challenge for women in the cleaning industry, especially where there is no support structure. Balancing family responsibilities and demanding work schedules can be particularly challenging for women and a lack of support networks specifically tailored to women can make it difficult to address and overcome the challenges they face. Women from marginal groups, such as women with disabilities, may also face additional intersectional challenges.

I believe the cleaning industry is large enough and there is a place for everyone to contribute. When driving diversity, we will undergo continuous learning and innovation, ultimately strengthening our brand identity.

Introducing Nikki Gabisa, National Operations Director at Servest’s Cleaning Business Unit

each other for years. The interview itself turned out to be the pinnacle of my career, as it went exceptionally well. I left the interview feeling cheerful and content.

To my surprise, as l said goodbye to the receptionist, she asked me with a smile when I would be starting. This simple gesture reflected the warm, friendly, and supportive environment that permeated throughout the company. Clearly, this was a place where I would thrive, surrounded by likeminded individuals.

3. How does the presence of women in this sector compare to that of men?

Cleaning or facilities management companies, as many are known because of their multiple service portfolios, are still very much male-dominated. In many companies, men are generally given preference over women in matters of leadership, power, facilities, and promotions. This gender disparity has often resulted in women encountering what is commonly called a “glass ceiling” – an invisible barrier hindering their advancement to the highest management ranks.

Being an operations director is exactly what you think it’s like, according to Nikki Gabisa. She describes herself as that colleague at work that everyone wants to know but no one wants to be. First to arrive and last to leave, but fortunately she is obsessed with what she does. Operations in soft services is her life. With 17 years’ experience in this field, she has never experienced a dull moment. Gabisa finds her passion in dealing with different clients daily, offering diverse insights that lead to thought-provoking conversations. For her, what brings genuine gratification is to witness business strategy come to life.

1. Describe the company, its origins and activity in the market.

Servest was founded in 1997 by Kenton Fine and Dennis Zietsman, two entrepreneurs who were driven by their passion to build a service business. Today the company has evolved into one of South Africa’s leading facilities management companies. This entrepreneurial drive remains at the heart of our company culture. The company employs 19,000 colleagues, and has a presence at 11,100 sites across eight countries in Africa – Botswana, Ghana, Malawi, Namibia, Nigeria, South Africa, Uganda and Zambia.

2. What inspired you to join this company?

Since 2003, I have been immersed in the world of facilities management, specialising specifically in soft services. However, in 2019, I unexpectedly received a call inquiring about my availability for employment. Although I wasn’t actively seeking new opportunities then, I decided to attend the interview out of curiosity and with nothing to lose.

Upon arriving at the reception area, I was warmly greeted by a lady who instantly made me feel like we had known

However, there have been some strides towards progress in addressing this issue. It is increasingly recognised that achieving gender balance within companies is a matter of fairness and holds significant benefits for businesses. The growing presence of women in the labour market acts as a vital catalyst for global growth and competitiveness. Breaking down the barriers and biases that hinder women’s progress is essential to harnessing the full potential of talent and fostering a thriving and diverse workforce.

4. What more can be done to encourage women to pursue a career in the cleaning industry and broadly speaking, the facilities management sector?

The majority of our colleagues in the cleaning environment are females, our mothers, sisters, aunties, and our daughters –who better understands female than another female? A gender analysis study that was conducted observed that there is a difference between men and women’s knowledge, behaviour, preferences, and access to resources. The same difference and uniqueness can largely benefit the industry.

Facilities management is one of those industries you stumble into; you don’t leave school at 18 thinking, “I want a career in facilities management”. I’m sure many people have a similar story to mine, starting from the bottom and working their way up. You rarely hear of recruits entering the profession with a Facilities Management degree, but many obtain professional qualifications such as a degree or postgraduate diploma to enhance their skills.

We need to make the industry more appealing to young talent. First and foremost, there should be a greater understanding of the facilities management profession in schools and colleges, so raising awareness is crucial. Students need to be aware that it’s a viable field that offers a diverse and rewarding career.

Nikki Gabisa

5. As a woman in this niche sector, what has been some of your challenges and successes?

I strongly believe in selecting the correct person for the job, irrespective of gender. As an employer, my priority is to hire the most qualified candidate, and I would never make my decision based on gender.

One of the major challenges I encountered was joining a wellestablished team where the majority of employees were male. Being the sole female regional manager across the country, there was a prevalent expectation from my colleagues that I would assume the role of a designated note-taker in meetings solely because of my gender.

I consider myself fortunate to be a part of an organisation that has successfully made significant progress in attracting more women to the industry. Employers must acknowledge and foster this accomplishment by providing unwavering support and encouragement to help women to reach their full potential.

To ensure equality, there are several immediate actions that can yield positive results. Offering equal opportunities and career paths for women, addressing gender pay gaps, and ensuring unbiased performance evaluations are crucial steps. It is equally important to foster a workplace culture that supports and promotes equality while actively addressing any form of discrimination. Implementing mentorship programmes that connect women with senior leaders who can provide guidance, advice, and support can play an important role in shaping successful career paths.

By taking these proactive measures, organisations can create an inclusive environment that values and empowers all employees, regardless of gender,

ultimately contributing to the success and growth of the entire team.

6. What do you regard to be some of the most innovative trends to look out for in the next 3-5 years?

We need to improve our cleaning efficiency with new technology. Smart tools hold great potential for cleaning businesses, as they can reduce the time needed to complete processes, simplify operations, and free up employees’ time for more important tasks that need manual care. Cleaning business productivity will be boosted with software tools. There are several tools that are built to handle our current responsibilities with significantly less effort required for progress tracking, lead generation, and client billing. The industry will move fully towards green cleaning. Eco-friendly cleaning is embedded in the requirements for LEED certification of buildings, as well as other administrative standards.

7. Your top five tips on how companies operating in this sector can become more sustainable?

• Sustainability has become a required practice for businesses in the cleaning industry. The path to net zero will require many improvements, even from companies that have already started deploying best practices for sustainability.

• As everyone has an interest in maintaining a healthy environment, businesses should utilise specialised cleaning teams that use eco-friendly products and processes in order to reduce environmental damage and carbon footprints.

• Clean workspaces improve the productivity of employees. From reducing illnesses to having numerous benefits on a person’s

mental health, a workspace should be cleaned thoroughly daily, and this includes industrial spaces.

• Implementing sustainable emerging technologies such as pulse mops and microfiber cloths reduces detergent use, thus minimising waste and cutting costs.

• Alternatively, companies can use no-touch cleaning systems and environmentally friendly solvents in place of less sustainable products, allowing them to transition to sustainable development cleaning at their own pace and within their budget.

8. Any additional comments regarding the specific challenges faced by women in this industry and how such challenges can be resolved?

Employers can take numerous actionable steps immediately to drive positive change, attract top talent, and ensure retention. First and foremost, organisations should focus on establishing policies and practices that champion gender equality and inclusivity. This entails implementing fair hiring processes, providing equal opportunities for career growth and advancement, and addressing any existing gender disparities in pay and promotions. It is also crucial to foster a supportive and inclusive work culture where women can voice their opinions, contribute their unique perspectives, and participate in decision-making processes.

Providing access to leadership development programmes and training initiatives helps women enhance their skills and competencies, equipping them for senior roles. Furthermore, organisations should actively promote work-life balance and flexibility, acknowledging the diverse responsibilities and commitments that women often juggle.

Weapons to conquer colds and flu this winter

Hand hygiene and facility cleaning

Unfortunately, it’s that time of year when everyone seems to get sick. It is, after all, the season for colds and flu. Scientists recently established the biological reason why we are more prone to respiratory illnesses in winter. It’s because the cold air itself damages the immune response occurring in the nose. According to the study, reducing the temperature inside the nose by as little as 5°C kills almost 50 percent of the billions of virus- and bacteria-fighting cells in the nostrils. While cold and flu season is inevitable, Cintas Corp’s, Julia Messinger, believes there are ways to combat germs from spreading in your facility to help keep your building patrons healthy. While easier said than done, hand hygiene combined with thorough facility cleaning is a deadly weapon for pathogens and can significantly reduce the spread of infectious disease.

Stop germs in their tracks with the four principles of hand awareness

According to the US Centers for Disease Control (CDC), handwashing is one of the best ways to protect yourself and your family from getting sick. While handwashing is simple and one of the most effective ways to prevent the spread of germs, unfortunately not everyone does it. In fact, a recent survey found handwashing frequency decreased 25 percent among adults compared to when the coronavirus first hit.

When it comes to hand hygiene, education is key. Dr. William Sawyer, a hand hygiene and infection prevention expert, founded the Henry the Hand Foundation in 2001 when he realised the need to educate both children and adults regarding the important life skill of effective hand hygiene to promote health and wellness. Endorsed by the American Medical Association and the American Academy of Family Physicians, his science-based, multi-media and

multi-sensory hand hygiene behaviour modification programme teaches hand hygiene, respiratory etiquette and cross contamination awareness using four key principles which include:

1. Wash your hands when they are dirty and before eating

2. Do NOT cough into your hands

3. Do NOT sneeze into your hands

4. Do NOT put your fingers into your eyes, nose, or mouth.

These easy-to-follow principles can help everyone stay healthy this season and beyond. Facility managers can post signage throughout their buildings in strategic places such as washrooms and kitchen areas to remind building occupants of these four principles along with the correct way to wash hands. The CDC recommends scrubbing hands together with soap for at least 20 seconds using clean, running water and either air drying or using a clean towel to dry.

In addition, implementing a hand sanitiser programme in your facility can also help boost hand hygiene compliance. Place hand sanitiser stands in high traffic areas, kitchens, break rooms, or anywhere soap and water are not readily available. Also, the type of hand sanitiser can make a huge difference in compliance. Many sanitisers on the market can be drying, which may discourage patrons from using it. It’s important to select a quality sanitiser that is effective, yet gentle enough for everyday use. Look for a formula that kills 99.9 percent of bacteria and contains a moisturising agent to help keep hands soft and protect against drying skin.

Destroy viruses on the spot with an active cleaning programme

Colds, flu and other viruses including RSV can stay infectious for several hours to days depending on the surface they land on. They are able to be live longer on

stainless steel, plastic and hard surfaces than on fabric and soft surfaces. The CDC notes that routine surface cleaning can help reduce the spread. Implementing a consistent, effective cleaning programme can significantly help keep germs at bay in your facility.

To disinfect surfaces, including common touchpoints, thoroughly and with ease, consider an electrostatic disinfectant spray service that utilises a broad-spectrum disinfectant. Unlike a mister or fogger, an electrostatic charge allows droplets to attach to surfaces rather than floating in the air to help keep all touchpoints, including hard-to-reach places protected. Look for a sustainable, odour-controlling system that can kill 99.9 percent of bacteria but is free of harsh chemicals to protect everyone’s health. Beyond common touchpoints and surfaces, washrooms are another key area to focus on for infection prevention. Studies have found that nearly everything in a public washroom including open toilet lids, uncovered garbage cans and electric hand dryers can spread infections to visitors. It doesn’t have to be that way though. Deep cleaning washrooms on a routine basis with a high-pressure cleaning system to remove bacteria and soil build-up from all surfaces in the washroom helps keep germs at bay and can make daily maintenance easier. Keeping the washroom fully stocked with essential, quality supplies such as hand soap and paper towels will also help promote hand hygiene to help stop germs from leaving the washroom.

As we trudge through the dreaded cold and flu season, it’s important not to give up the fight against germs in your facility. Encouraging building patrons to adhere to the four principles of hand hygiene combined with an effective cleaning programme is a gameplan for victory.

The NEW Unilever Professional Food-Safe Range is the Solution

Harmful bacteria, grease, grime, and soil can cause havoc in a professional kitchen. Cleaning and disinfecting reduce the risk of food contamination and removes pathogens and debris which attract pests. But turning to harmful cleaning chemicals isn’t the answer.

Recent research shows that some chemical formulations can present risks when cleaning in the food service environment. This highlights the challenge faced by operators in the industry: professional kitchens need cleaning products that are tough, yet safe to use.

Chef Pinky Linah Maruping, who is a UFS Chef Experience Advisor and co-vice president of the SA Chef’s Association, points out that, “Cleaning with the correct products is so important and cleanliness is a must because effective cleaning is our first line of defence against viruses and infectious diseases. Cleaning products play an essential role in our daily lives. It is vital to use the correct products for the right purpose to remove soils, contaminants and kill bacteria safely and effectively.”

Unilever Professional has launched four products that operators can confidently rely on to keep their kitchen floors, surfaces, and equipment clean, disinfected and safe.

The importance of using food-safe products in the kitchen

Cleaning products used on surfaces and equipment that could come into contact with food must be certified as ‘food safe’. During the cleaning process, some product residue could be left on surfaces and come into contact with food consumed. To keep surfaces clear of pathogens, they must be disinfected, but the cleaning product must be officially certified as ‘food safe’ to ensure that its residue will not cause harm.

In South Africa, SANS 1828:2017 Clause 4.1.4 covers cleaning chemicals for use in the food industry. All products

in the range have been tested and certified by an external laboratory, Intertek, a multinational assurance, inspection, product testing and certification company headquartered in London.

Additional tests conducted by the National Regulator for Compulsory Specifications (NRCS) in accordance with NRCS/8054/211025/266, showed that Handy Andy Multi Surface Disinfectant and Cleaner effectively kills 99.9% of germs. The NRCS is a government entity which administers compulsory specifications and regulations to protect human health. It conducts laboratory tests and inspections and operates in sectors where consumers could be at risk.

Four essentials: The food-safe range

All four products in the Unilever Professional Food-Safe Range have been independently tested and achieved SANS 1828:2017 Clause 4.1.4 compliance which covers cleaning chemicals for use in the food industry.

Handy Andy Professional Multipurpose Degreaser is formulated to quickly dissolve stubborn grease, dirt, and oil splashes. Active ingredients include naturally-derived cleaning agents. The product is ready to use for a streak-free, highshine result and is suitable for use on stove tops and surfaces where food is prepared, like kitchen counters.

Handy Andy Professional Multi Surface Disinfectant and Cleaner has been tested and is certified by the NRCS (NRCS/8054/211025/1266) to kill 99.9% of germs without bleach. Cleaning daily kitchen dirt and disinfecting at the same time, the product leaves surfaces safe and hygienic. The active ingredients are 100% naturally-derived cleaning agents. A quick-drying formula makes the product convenient for frequent, safe, everyday use on surfaces where food is prepared and on taps, sinks and hobs.

Professional kitchens need cleaning products that are tough yet safe to use

Lifting baked-on dirt from ovens and grills is easy with Handy Andy Professional Oven and Grill Cleaner This powerful degreasing formula removes stubborn grease and burnton food stains from inside the oven and on grills. It eliminates the need for time-consuming cleaning as it acts fast for improved efficiency. Certified as ‘food safe’, the product is safe for food preparation surfaces.

For kitchen floors, Handy Andy Professional Floor Degreaser and Cleaner is guaranteed to have floors clean and shiny in just 10 seconds. Floors bear the brunt of a busy kitchen, with foot traffic, grease spatters and inevitable food stains. This product contains a powerful grease and food stain removal formulation that removes difficult grease and helps to keep the kitchen slip-free.

All four products in the Food-Safe Range come in one fragrance-free variant. Fragrances contain allergens that cannot be used in food preparation areas. Fragrances can also change the smell and taste of the food. Why would you want to interfere with the aromas of bread baking, garlic roasting, bacon frying, or a steak sizzling?

‘Green’ credentials

Raw material sourcing for Handy Andy is aligned with the Unilever Sustainable Living Plan (USLP) ambitions of eco-friendly/sustainable sourcing. No additional ingredients in the product are classified as hazardous to health or the environment.

With these four products, a small operator or cleaning service can maintain a Hazard Analysis Critical Control Points (HACPP) compliant cleaning system that keeps staff and customers productive, safe and satisfied.

With trusted brands used by millions of people worldwide, Unilever Professional means having peace of mind and results you can trust.

For more information visit: www.unileverprofessional.co.za

Cleaning products used on surfaces and equipment that could come into contact with food must be certified as ‘food safe’. During the cleaning process, some product residue could be left on surfaces and come into contact with food consumed. To keep surfaces clear of pathogens, they must be disinfected, but the cleaning product must be officially certified as ‘food safe’ to ensure that its residue will not cause harm.

Utilising cleaning technology in healthcare settings

The healthcare industry is facing major challenges worldwide. The global COVID-19 pandemic has led to today’s hospitals having to cater for rising numbers of patients – and with fewer staff members on hand to care for them. Tom Marshall, Sales Director at Tork manufacturer, Essity, looks at ways in which high-tech systems are being used in hospitals – and how they can enhance cleaning efficiency and help prevent the spread of infections.

In Africa, the position is particularly challenging since a significant percentage of the population lives more than two hours away from essential health services. Long queues and excessive waiting times for public health clinics also continue to be an issue as the number of patients with chronic illnesses continues to rise.

However, recent advances in smartphone connectivity and technological innovation are beginning to change the way in which health systems work in Africa. For example, teleconsultations – remote interactions between healthcare professionals and patients for minor issues and follow-ups – are increasingly being used across the continent. These avoid the need for lengthy journeys to seek medical care and also help to improve the efficiency of the healthcare system.

Mobile health apps and smartphone applications are also growing in a bid to improve health outcomes. These can be used to provide health-related information, track metrics and connect patients with healthcare providers. For

example, an intelligent locker system is now available in the Gauteng province of South Africa. This allows patients to access their repeat prescriptions via a text code that enables them to open their “package”.

Technology is also being used for medical procedures and diagnostics. Robotic-assisted surgery is advancing rapidly and is said to be helping to improve patient outcomes. According to medical experts, the use of robots in some procedures can increase surgeon visualisation, accuracy and performance while also reducing incision size and blood loss. As a result, it can reduce the length of the patient’s hospital stay.

During the global pandemic, hospitals in Egypt pioneered a remote-controlled robot capable of testing patients for COVID-19 as well as being able to draw blood and perform EKGs and X-rays, with the results being displayed on the robot’s chest screen.

Furthermore, research has revealed that skin cancers can now be diagnosed more accurately with a computer than with the naked eye. A computer

primed with images of skin cancers has managed to achieve a 95 percent diagnoses detection rate in trials compared with a human detection rate of just 87 percent.

Meanwhile, hospital cleaning is also going increasingly high-tech with robotic cleaning machines being deployed to clean and sanitise patient areas. Sensor technology is also playing an important part in today’s healthcare cleaning regimes. For example, it can be used to monitor footfall and inform cleaning teams when an extra service check might be required in a particular area. Sensors can also be employed to keep hospital washrooms well stocked with essential products such as soap and paper since hand hygiene is crucial for all staff members, patients and visitors.

Tork Vision Cleaning, for example, uses people counters and connected dispensers to provide real-time data on cleaning requirements. This allows healthcare teams to stay ahead of the game and use a smartphone, tablet or computer to remotely check on which

dispensers are running low and which washroom cubicles are receiving high levels of traffic. They can then anticipate situations in which enhanced cleaning or extra checks might be required.

Good training is vital in any hospital to ensure that all healthcare workers and cleaners understand the importance of proper cleaning and hygiene. And here again, technology plays an important role. Essity offers several training modules for healthcare workers. Tork Clean Hands Training invites users into a digital world where they are confronted with a series of scenarios in which hand hygiene needs to be carried out.

Trainees take on the role of a nurse, caretaker or doctor in a hospital or care home where they are tasked with caring for several patients. The trainee’s results are assessed on how far they comply with the World Health Organization’s 5 Moments for Hand Hygiene. Tork Clean Hands Trainings are also available as virtual reality apps.

Surface cleaning is vitally important in any healthcare setting, but cleaners need to be taught how to sanitise all patient areas in the most logical and hygienic way possible. Essity’s Tork Interactive Clean Hospital Training takes staff through various real-world cleaning scenarios in a virtual hospital. It

incorporates modules on daily cleaning in occupied patient rooms as well as discharge cleaning protocols, and a module is also available for care homes. Technology is proving to be a massive aid in the healthcare sector – and this is only the beginning. Over the next decade and beyond it is likely to go from strength to strength as it continues to enhance efficiency, reduce infection risks, and free up staff members for other tasks.

The Tork VR Clean Hands Training and Education tool is free to download via App Store and Google Play and free to access via: www.tork.co.za/healthcaretrainings

Specialised cleaning and hygiene services are key to managing infections in healthcare facilities

By Andrew Stevenson

In healthcare, maintaining impeccable hygiene and clean facilities is crucial in safeguarding the well-being of patients, promoting faster recovery, and fostering a healthier environment, for both patients and healthcare professionals. The importance of these practices cannot be underestimated, as they directly contribute to a reduction in the spread of infections and to combating the growing threat of antimicrobial resistance.

Clean facilities in healthcare are of particular importance, as doctors, nurses, and other healthcare professionals rely on sterile and sanitised environments to perform their duties effectively. This is crucial in ensuring that healthcare professionals are able to deliver their primary goal of providing the best possible treatment to their patients.

Hence it remains crucial for healthcare procurers to collaborate with reputable companies that can comprehend the unique cleaning and hygiene requirements of the different industry sectors.

With the proliferation of fly-by-night cleaning providers that operate on a temporary or opportunistic basis, it’s important for healthcare facilities

to carefully vet providers and to use reputable service providers who understand the intricate needs of their healthcare facilities. Providers who understand how to use the different products, and specialists who can assess and determine when healthcare facilities require sanitising for bacteria and microbial control, are essential. It’s important to have service providers who are well-informed about the products that should or should not be used within healthcare facilities. Without such essential expertise, patients are left more susceptible to infections.

It’s also important to highlight that the critical nature of hygiene practices in healthcare extends beyond immediate patient care, it affects the

communities around the facility. By effectively controlling infections and reducing antimicrobial resistance, healthcare facilities can play a vital role in combating the spread of diseases within the broader community.

The outbreak of COVID-19 shone the spotlight on the importance of hygiene and sanitation, and on how indispensable specialised cleaning services are, particularly in healthcare facilities. The lessons learned from the pandemic underscored the critical need for robust hygiene practices to safeguard public health. There is a need, therefore, for healthcare facilities to adopt a comprehensive and integrated approach to hospital hygiene, encompassing multiple services such as deep cleaning, the correct use of

chemicals and access to materials and products, routine surface cleaning, pest control, sanitising food preparation areas, and overall waste management, among others.

Innovative specialist solutions are needed for effective cleaning of healthcare facilities. Servest is one of the companies at the forefront of providing such a solution. Among the products that the company has introduced to the healthcare sector is a ground-breaking and sustainable anti-microbial coating known as INVISI Smart. It has been scientifically proven to apply a protective barrier on any surface, capable of destroying 99.99

percent of germs for a period of one year after only a single application.

The patented science behind INVISI Smart has been tested and endorsed by a number of the top medical schools and research institutions in the world including the Cambridge Institute of Therapeutic Immunology and Infectious Disease at the University of Cambridge; the Randall Centre for Cell and Molecular Biophysics at the Manchester Institute of Biotechnology; and the King’s College in London.

Selecting appropriate equipment and consumables, implementing scheduled cleaning routines, and integrating services across the healthcare

facility’s entire value chain cannot be overemphasised. These measures can significantly reduce the risk of infections and enhance the overall quality of care.

Andrew Stevenson is the sales and marketing director of Office Services at facilities management company, Servest. The company employs over 19,000 people and has a presence across 11,100 sites. The company offers a truly integrated solution to facilities management through its nine business units, namely: integrated facilities services, security services, office services, cleaning, catering, parking solutions, landscaping, marine solutions, and technical solutions.

It’s important to have service providers who are wellinformed about the products that should or should not be used within healthcare facilities.

Without such essential expertise, patients are left more susceptible to infections.

How to measure cleanliness in healthcare facilities

The mission of the Pretoria Infection Control Society (PICS) is to promote the exchange of knowledge, information, ideas and support for the prevention and control of hospital and community-associated infections. To effect this, PICS hosts quarterly mini symposiums for Infection Control Practitioners and nursing staff. At the most recent symposium held at the Netcare Regional Training Centre in Pretoria, Marietjie Swanepoel, of MS Consultancy, as a subject matter specialist, presented on the topic of ‘How to measure cleanliness in healthcare facilities’.

According to Swanepoel, performing regular cleaning audits in healthcare settings are crucial, and although the link between Hospital Acquired Infections (HAI’s) and cleaning has not been scientifically proven, we know that

certain pathogenic organisms that can survive on surfaces for months are vulnerable to the cleaning process. The measurement of cleanliness is often part of an overall infection control package in response to an outbreak. However, it is

recommended that baseline measurements are established, and progress is monitored over time. This way healthcare facilities can track the effectiveness of their cleaning protocols and make data-driven adjustments as needed.

Surfaces, especially critical control points, are examined for visible contaminants such as dirt, stains, or residue.

feature healthcare cleaning and hygiene

ATP (Adenosine triphosphate) meters are a valuable tool for measuring cleanliness. These devices detect the presence of ATP, a molecule found in living cells. By swabbing surfaces and analysing the swab with an ATP meter, the level of organic material and potential microbial contamination can be assessed. High ATP readings indicate insufficient cleaning, prompting targeted interventions to improve hygiene practices.

Ultraviolet (UV) lights and stamps are alternative methods used to identify areas that may have been overlooked during cleaning. UV lights can reveal residues that are not visible under regular lighting conditions. Stamps, coated with a fluorescent marker, can be applied to surfaces before cleaning. If the stamp is still visible, after cleaning, it indicates that the surface was not adequately cleaned.

The link between infection control and potential sources of contamination is undeniable, making it essential to assess and address the bioburden present on various surfaces. By breaking the chain of infection by applying the correct cleaning practices, healthcare facilities can create a safer environment for patients, staff, and visitors.

So how do you measure cleanliness?

Swanepoel states that a visual inspection is one of the primary means of assessing cleanliness and is an essential component of quality control in a healthcare environment. However, before conducting a visual inspection, it is important to review if the correct standard operating procedures are in place, outlining the cleaning methodologies and cleaning standards. Once you have established that the standard operating procedures (SOP) adhere to best practices, you need to verify that all the housekeeping staff have been adequately trained, and records of the training should be available. Swanepoel recommends that the training covers cleaning protocols, infection control measures, as well as health and safety measures.

Once you have established that the correct procedures are in place, and staff have been adequately trained, the

inspection can commence. Inspection checklists serve as a valuable tool during visual cleaning inspections; each area should have its own checklist. The areas would include the inspection of the housekeeping department/ storerooms, different risk areas in healthcare facilities, public areas, wards, and high-risk areas such as Intensive Care Units and theatres.

Housekeeping staff should be evaluated, by demonstrating proper cleaning techniques, correct usage of cleaning materials and chemicals, correct dilution of chemicals, and the understanding of and adherence to cleaning schedules. Part of the assessment would include evaluating their hand-washing procedures.

The next step is a physical assessment of the housekeeping staff. Their ability to use the correct cleaning techniques (as per the SOP’s), their ability to select and dilute chemicals and end of task duties must be evaluated.

Surfaces, especially critical control points, are examined for visible contaminants such as dirt, stains, or residue. While visual inspections provide valuable information, they may not detect microbial contamination that is not visible to the naked eye, so how would you measure that?

Swabbing surfaces and conducting microbial testing is another approach to measuring cleanliness. Swabs are taken from different areas, and the collected samples are analysed in a laboratory to identify the presence of microbial contamination and can help identify specific areas that require improvement. This method would only be recommended in high-risk areas when there is a potential breakout.

In conclusion, Swanepoel emphasises that measurable outcomes are essential in cleaning audits. These outcomes can include reductions in ATP readings, decreased microbial contamination, or improved visual inspection scores. By establishing baseline measurements and monitoring progress over time, healthcare facilities can track the effectiveness of their cleaning protocols and make data-driven adjustments as needed.

Marietjie Swanepoel has 30 years’ experience in the cleaning industry and conducts regular inspections in healthcare and commercial facilities. For more information email: marietjie@msconzult.com

Swabbing surfaces and conducting microbial testing is another approach to measuring cleanliness. Swabs are taken from different areas, and the collected samples are analysed in a laboratory to identify the presence of microbial contamination and can help identify specific areas that require improvement.

Reducing waste in the workshop

The correct wiping system can help to reduce paper waste, de-clutter the workshop and improve productivity in one fell swoop. Waste in any industry leads to inefficiencies and higher costs. This means any form of waste needs to be kept to a minimum – whether it is time, energy or product that is being squandered. Tork manufacturer, Essity’s Sales Director, Tom Marshall, elaborates.

All manufacturing processes should, therefore, be carried out with optimum efficiency in mind. Operatives need to have the right tools at hand at the right time to prevent them from having to hunt around for what they need, since this will be a waste of valuable production time.

Cloths and wipers are an example of such “tools”. These are used extensively in industry for tasks such as cleaning components, mopping up spills and wiping hands.

Disposable wipers are increasingly replacing rags in industrial environments for several reasons. Dirty rags left lying around the workshop are an eyesore and will create an impression of clutter and chaos. Rags also tend to be delivered to a site in unsorted bags – and it takes time and effort for operatives to sort through the batch and pick out the useful ones. Some of the textiles supplied will offer poor levels of absorbency or may shed lint onto the wiping surface. This will mean the job in hand will take longer than expected and might even need to be reworked – which will, again, waste valuable labour time.

Rags also tend to soak up solvents and retain them within the cloth. This not only results in the over-use of solvent but also leads to contaminated rags left lying around the workplace. Solvent-soaked textiles present potential health risks since they will give off fumes which could lead

to health issues such as breathing difficulties among the workforce.

Many of today’s purpose-designed industrial cloths, on the other hand, have been formulated to release solvents effectively onto the working surface rather than retain them in the cloth. For example, Tork cleaning cloths containing Tork exelCLEAN® have been shown in independent tests to

important that these units are placed within easy reach of the operative concerned – otherwise a great deal of time, effort and product will be wasted. Our own research2 has revealed that 44 percent of machine operators need to break off from what they are doing at least 20 times a day to fetch or dispose of wipers. According to the same study, 74 percent of machine

require up to 41 percent less solvent than rags.1 This means that industrial operatives who use these cloths can reduce the amount of solvent they use, cutting down on deliveries and lowering the health risk.

Modern-day wipers are often disposable because these help to prevent issues such as clutter, mess and solvent fumes. But this means that, by their very nature, they are designed to be thrown away after use, so their consumption needs to be closely monitored to avoid any unnecessary waste. Disposables are often placed in dispensers that are designed to give out only one wiper or length of paper at a time to naturally reduce product consumption. However, it is also

operators will take more wiper than they need to avoid having to fetch more if the source is not placed conveniently close to them. Ninety percent said their work satisfaction would be enhanced by having professional industrial wipers located close by.

Efficiency can be vastly improved if dispensers are placed in strategic locations around the workshop rather than on one central roll. For example, Tork Performance dispensers come in a range of sizes and formats – both freestanding and wall-mounted – so that the wipers may be located in any bay or cubicle close to their point of use. This can dramatically reduce the time spent hunting around for a wiper and prevent operatives wasting time and energy.

Tork Performance dispensers come in a range of sizes and formats – both freestanding and wall-mounted – so that the wipers may be located in any bay or cubicle close to their point of use.

feature wiping solutions

It can be hard for a business to calculate how much time operatives spend on fetching the items they need to carry out their jobs. For this reason, Essity has developed a web-based tool to provide a quick calculation of how far dispenser placement impacts on the operator’s daily work. The Tork Motion Waste Calculator is designed to be intuitive and is free to use.

It makes sense for industrial workshops to take a more sustainable approach. In fact, many of today’s disposables are being developed to meet the demand for more sustainable solutions. For example, Tork Heavy-Duty Cleaning Cloth 99 percent biobased is made from 99 percent plant-based fibres that have been sustainably sourced.3 Besides helping companies to reduce their environmental impact, it is also low-linting and offers improved performance for absorption, durability and solvent consumption.

Reducing waste is key to ensuring continuous improvement in the workplace. If industrial managers are

able to identify those hidden sources of motion and inventory waste they will be empowered to improve productivity, reduce costs and field a more motivated workforce.

For more information visit: www.tork.co.za/reducewaste

Sources:

1 Cotton rags and mixed rags were compared with Tork Heavy-Duty Cleaning Cloths. Panel test conducted by Swerea Research Institute, Sweden, 2014.

2 Tork machine operator research, July 2019

3 Certified 99% biobased product, TUV Austria OK Biobased programme

When to use spunlace wiping cloths vs microfiber wiping cloths

Microfiber cloths (made from 100 percent polyester or polyester/nylon fibres) are currently popular for cleaning inside and outside facilities and while they do a good job in some applications, there are other applications where a spunlace (55 percent wood pulp, 45 percent polyester), wiping cloth performs better and at a lower cost. This article by Blue Shop Towels takes a closer look at in-use benefits offered by spunlace wiping cloths.

There are many things to consider in choosing a wiping cloth. Let’s first look at the performance of microfiber wiping cloths for specific applications. Microfiber cloths were originally designed for cleaning surfaces that are dry. For example, microfiber makes a great dust cloth. A microfiber cloth can also be used dry for removing oils and grease from a delicate surface. They are used to wipe stainless steel on cooktops and stoves and for removing fingerprints from eyeglasses. Microfiber cloths are soft and remove dust and oils easily for low soil uses. But, what about the really dirty cleaning jobs?

Spunlace wiping cloths

Spunlace wiping cloths are superior to microfiber if you need to tackle a greasy, dirty, sticky, tough cleaning job that requires your wiping cloth to be used wet (especially with a solvent or cleaning agent) or dry. They work well as a substitute for paper blue stop towels. Spunlace wiping cloths maintain strength when combined with a solvent, any cleaning solution or when used with water. Since the spunlace wiping cloth is 45 percent polyester, it

combines the benefits of the polyester used in microfiber cloths with the absorbency of wood pulp fibres to clean tough jobs easily. The polyester makes the spunlace wiping cloth soft, strong, and able to remove grease, dust, and dirt easily. The wood pulp adds absorbency so that liquids will be absorbed into the cell structure versus “riding along on the surface of the polyester fibre”. Microfiber cloths hold some liquids but do not actually absorb them. Therefore, they move liquids around over a surface and you may need a drying cloth to actually remove the liquid and dry your cleaning surface. This is not ideal for cleaning heavy dirt, dust or greasy surfaces. Because of the unique wood pulp/polyester combination, spunlace wiping cloths allow you to deep clean all surfaces with a liquid agent or you can use it dry to absorb spills.

Microfiber cloths

Microfiber cloths are also known for their softness but do have some lint. Spunlace wiping cloths are soft as well (especially when wet) and, additionally, are, essentially, lint free. Another popular use for spunlace wiping cloths is when you need a streak-free surface. The wood pulp absorbs the cleaning spray or solvent and uses it to clean the surface, but also removes it from the cleaning surface so it doesn’t streak or leave traces of the chemical behind. For this reason, spunlace wiping cloths are used in a myriad of industries ranging from automotive and aircraft manufacturers to even stone countertop fabricators as they cut, clean, install, seal and shine cut stone. Using your favourite granite or quartz cleaning spray, spunlace wiping cloths are the better cloth to

A microfiber cloth can also be used dry for removing oils and grease from a delicate surface. They are used to wipe stainless steel on cooktops and stoves and for removing fingerprints from eyeglasses.

clean stone surfaces. Many glass and mirror manufacturers use spunlace wipes to achieve a streak-free shine on their finished products before they are installed. You can use what the manufacturers use to clean glass and stone for a streak and lint-free finish.

Now that we have discussed the specific tasks and performance of spunlace wood pulp/polyester wiping cloths versus microfiber wiping cloths, let’s look at cost and disposability. If you plan to wash your wiping cloth (low soil dusting and wiping uses), then a microfiber cloth is the best choice, but what if the cloth has grease, oils and is heavily soiled. If you wash a heavily soiled cloth, there will be some

residual dirt and grease that may not wash out completely, leaving the possibility that when you use the cloth again, there is a chance of cross contamination. Previous dirt and oils that are still lodged in the microfiber cloth may be deposited on your cleaning surface when you re-use the cloth. This is especially a concern when painting or detailing cars, wiping down countertops, washing windows or dealing with delicate surfaces. Spunlace wiping cloths are cost efficient enough that you can use a few to complete your cleaning job and then simply discard them. You also throw away the grease, dirt, pet mess, paint, solvent, etc. that is contained in your dirty wiping

cloth. You will use a new spunlace wiping cloth each time you begin your cleaning job. Each new spunlace wiping cloth is clean and free of any contamination. Spunlace wiping cloths are easy to rinse and re-use within a working or cleaning day if you want to re-use it, or you can choose to throw it away and use a new one. Spunlace wiping cloths start at less than ZAR2 each whereas good microfiber cloths cost ZAR10 each or more depending on the quality of the cloth.

Spunlace wiping cloths allow you to tackle the dirtiest, most delicate surfaces. They give you the choice to dispose of rather than wash a dirty wiping cloth and you will not be putting the dirt, grease, and grime through the same washing machine. It is recommended to rather source spunlace wiping products that are manufactured using no glues or binders.

Use microfiber cloths where they perform best and use spunlace wiping cloths where they perform best!

Spunlace wiping cloths are superior to microfiber if you need to tackle a greasy, dirty, sticky, tough cleaning job that requires your wiping cloth to be used wet (especially with a solvent or cleaning agent) or dry.

Move to Centurion Square actions CIPS sustainability ethos

Opened by the PPS Group Property Fund Trust in 2016 in the heart of the Centurion central business district, the 23,000 m² building is renowned for saving energy through the use of shade and natural light, LED lighting, efficient heat pumps, carbon monoxide monitors, dimmable parking lights, thermal insulation, and an online energy monitoring system.

Rain and greywater is also collected and cleaned via a filtration and ozonation system, meaning that the building’s municipal water use is estimated to be 86 percent less than that of a conventional office building.

Jolene Ludick, Director for CIPS

Southern Africa, says that the CIPS Sustainability model called for sound governance built upon a culture of sustainability that delivers on social, economic and environmental factors. CIPS’ relocation to the Centurion building puts this principle into practice and encourages member organisations to follow suit.

“Organisations that make a concerted effort to reduce water usage and carbon emissions while moving to renewable energies and green buildings not only help to minimise the impact on the planet, but resonate with governments and consumers who are increasingly drawn to sustainability practices,” she said.

CIPS drives home the message that sustainable procurement carries numerous advantages. Ecoconscious consumers can improve an organisation’s financials and build brand loyalty. Sustainability practices also assist a business to futureproof itself against scarcity in supply and environmental changes, while innovation is also encouraged by thinking about how to be more efficient with natural resources.

“Sustainability is and should be embedded in all organisations and is the most seismic change and challenge for the procurement and supply profession,” added Ludick.

For more information regarding advertising / editorial / digital packages, email: nande@cleantex.co.za www.africancleaningreview.co.za

Advertise in the primary African trade magazine for the commercial cleaning and hygiene sectors. Reach your target market cost-effectively with a direct link to end-users, building service contractors, facility management and key institutional segments.

The Chartered Institute for Procurement & Supply (CIPS), the world’s largest professional body for procurement and supply professionals, is moving to one of Southern Africa’s most iconic green buildings. By establishing offices in the PPS Centurion Square Property, which enjoys a five-star rating from the Green Building Council of South Africa, the global membership organisation further enhances its status as a champion of sustainable procurement.

Compact versatile trolley with sustainable features

If you are looking for a compact and versatile cleaning trolley that can handle any mopping task, you may want to consider Numatic’s Multi-Matic MM4. This innovative trolley is designed to make your cleaning job easier and more efficient, with a range of features and accessories that suit all cleaning requirements.

The MM4 is a compact cleaning trolley that is easily stored and offers excellent manoeuvrability. It has a convenient, fully lidded 70 l on-board waste facility that allows cleaning on the go, without having to stop and empty the waste bag. It also has a compact twin mopping trolley system with a vertical press, which reduces the amount of water and chemicals used and ensures a thorough cleaning of the floor. The rear bucket feature facilitates on-the-go cleaning and automatic water separation, while the top storage and 2 x 5 l buckets provide easy access to cleaning supplies.

The MM4 is not only practical, but also sustainable. It is engineered from the highest quality recycled material using environmentally sustainable ReFlo technology, which reduces the environmental impact of plastic waste. The MM4 also benefits from unique heavy-duty Structofoam construction, using co-polymer grade material, which makes it tough, chemicalresistant, easy to clean and built to last.

The MM4 is recommended for office environments, healthcare facilities, educational institutions and general janitorial cleaning. It can be fully configured on the Nu-Design app, a bespoke janitorial app that allows you to customise solutions according to your needs. The MM4 also has a wide range of accessories available, such as mop clips, waste bags, caddies, and bottle holders. The MM4 is a smart choice for anyone who wants a compact and multi-purpose cleaning trolley.

For more information visit: www.numatic.co.za

Liquid laundry detergent has seen a rapid increase in the South African market and one of South Africa’s growing companies aims at pioneering the change in the way laundry is done.

KT Wash, a detergent manufacturing company based in Nigel, east of Johannesburg is excited to announce the launch of their SKY Liquid detergent range. Closely monitoring the positive

Introducing the next generation of laundry detergent

sentiments from consumers and retailers of liquid detergent gradually being introduced in the country, KT Wash embarked on this new production journey with the aim of transforming the detergent industry.

Superior cleaning power, lasting freshness and a concentrated formula are some of the features to expect with the new range. SKY Liquid

Efficient laundry management key to superior

In the hospitality industry, providing a superior guest experience is paramount. One element often overlooked in this equation is the role of efficient laundry management. However, behind-the-scenes, the process of laundering linens and textiles significantly contributes to a guest’s overall perception of a hotel, according to laundry industry consultant Manny Go.

Importance of laundry management:

Guests appreciate clean, freshsmelling, and well-maintained linens. It gives them confidence in the hotel’s hygiene standards and increases their overall satisfaction. Properly laundered and promptly delivered linens contribute to the smooth functioning of various departments, from housekeeping to dining, thereby enhancing the guest experience.

Efficiency factor: Efficient laundry management goes beyond the washing process. It involves a multitude of aspects such as effective sorting, correct washing procedures, optimal use of resources, effective inventory management, proper maintenance of laundry machinery, and proficient scheduling of tasks. When managed efficiently, laundry operations can become a cost-effective function, reducing waste, saving time, and contributing to a hotel’s bottom line.

Strategies for efficiency:

1. Technological Integration: Implementing the latest laundry technologies can increase the efficiency of operations, reduce energy consumption, and improve the quality of laundering.

2. Training and Development: Continual training of laundry staff ensures they are up-to-date with best

harnesses the latest advancements in detergent formulation, making it an economical choice. “SKY Liquid offers an unmatched laundry experience, combining advanced cleaning technologies with an enduring fragrance that keeps clothes fresh throughout the day. Our team has poured years of expertise into developing this detergent, resulting in a powerful formula that removes even the toughest stains while being gentle on fabrics,” says KT Wash Marketing Manager, Shandré Sund.

With this new offering, the company hopes to expand its current consumer base by elevating its existing selections and meeting the ever-growing demand for premium laundry solutions.

Sky Liquid is available in Liquid laundry core 2L, Liquid laundry baby 1.5L, Fabric softener 2L. For more information visit: www.skywash.co.za

guest experience

practices and can operate laundry machinery effectively and safely.

3. Inventory Management: Efficient tracking of linen use, lifecycle, and loss can help prevent overstocking or shortages and ensure a smooth supply of linens to various departments.

4. Sustainability Practices: Incorporating eco-friendly practices in laundry operations can lead to resource conservation, cost reduction, and enhance the hotel’s reputation.

Efficient laundry management, while often overlooked, is a key pillar in providing a superior guest experience. By investing in proper procedures, technology, and training, a hotel can enhance its operations and leave a lasting positive impression on its guests. Thus, focusing on laundry efficiency is not just about clean linens, it’s about the complete guest experience.

NCCA branch meeting

The National Contract Cleaners Association (NCCA), Gauteng branch, held its second meeting for the year at the premises of Goscor Cleaning Equipment. Members were welcomed by NCCA President, Lennox Batchelor, who introduced Beverley Miller as the incoming national and Gauteng branch secretary who will also assist with the secretarial functions for the Limpopo and Border Kei branches

until further notice. The Gauteng branch currently has around 430 companies as members that employ just under 80,000 cleaners. The chairman extended an apology to supplier members on behalf of the NCCA pertaining to the website challenges currently being faced and reiterated that the matter was urgently being addressed. He added that more of the branch’s funds should be utilised to address benefits to supplier members

and that additional regular supplier member meetings should be held.

The ISSA’s, Ayoub Khalaf, presented an overview of the Worldwide Cleaning Industry Association’s membership portal via an MS Teams session. Miller reminded members that ISSA membership was a substantial benefit to all as a result of the NCCA being a member company registered with the ISSA.

NCCA President Lennox Batchelor welcoming Beverley Miller as the new national and Gauteng branch secretary.

NCCA Gauteng branch members at the Goscor Cleaning Equipment training facility.

Making an effort to keep cleaners content this International Cleaners Day

Cleaners appreciate effective products that are not harmful to them

High staff turnover means wasted time, wasted training resources and ultimately reduced profit. Many organisations, from hotels to launderettes to small cleaning businesses would do well to retain their cleaners. Although at first glance they may seem easily replaceable, constantly replacing them can be costly.

This is why this International Cleaners Day, celebrated on 15 June, Unilever Professional acknowledged the importance of over 150 cleaners, to not only give them the rare chance of being valued but to also provide cleaning business owners with products it believes are effective in disinfecting and cleaning their business and are gentle on their workers and the environment.

Initially evolved from the International Day of Justice for Cleaners and Security Guards, today International Cleaners Day draws attention to the important work of cleaners and janitors worldwide in supporting the health and well-being of businesses and facilities.

Unilever Professional believes that cleaners matter and has sought to understand the concerns of cleaners as vital players in the cleaning industry. The corporate leg of the internationally recognised brand also believes that the concerns of both cleaners and their employers can be met through mutually beneficial approaches.

Following a study conducted on cleaner satisfaction, this is what Unilever Professional found:

Cleaners take pride in their work and appreciate positive feedback

Financial incentives, either quarterly or annually, for the cleaners with the best customer reviews could encourage a higher level of job satisfaction. As the owner, their increased productivity and morale will also leave your clients satisfied.

Although in 2021, Mordor Intelligence reported a steady increase in environmentally conscious products, the market remains small. This means that harmful chemicals remain prevalent in many cleaning products, putting cleaners in the professional cleaning industry at risk of experiencing negative effects on their skin and respiratory tract as reported by studies from several entities over the years such as the American Lung Association.

Poor quality products can also lead to longer hours in the workplace to achieve the same results that effective products can produce in less time with minimal effort. This leads to frustration as cleaners have less recreational time, often exhausted from strenuous attempts to meet clients’ desired outcomes. However, products such as those offered by Unilever Professional are powerful yet delicate on the skin and cost-effective, especially because many of the brand’s offerings, such as Domestos and Handy Andy, can be used on multiple surfaces.

They aspire to develop in their career

Often, many cleaners leave the industry due to a lack of mobility in their field. Creating an organisational structure within their department will also create a sense of achievement when certain cleaners are promoted for their consistent efforts. If financially feasible, investing in qualifications in the field or business management will also reap skilled and confident employees who can contribute to business growth.

These are only a few changes, attainable for both small and large businesses, that can be implemented to develop mutually beneficial results for both you and your cleaners. For a robust retainment plan, a human resource consultant can provide a long-term solution catered to your business’ needs.

Jeffrey Madkins, brand manager for the brand said, “We are wholeheartedly committed to businesses in providing solutions for their pressing needs, but we are also deeply interested in the concerns of cleaners, which form a large amount of employed people in the country, who perform a much-needed work that was never more evident than during the height of the COVID-19 pandemic.”

Pictured here is Nonhlanhla Ndhlovu, Managing Director of Mukoti Cleaning Services, one of the owners who received the gifts on behalf of her cleaners.

Perfect hygienic double diaphragm pump

Verder Liquids, a leading provider of innovative pumping solutions, recently unveiled the Verderair HC-PURE series, a line of hygienic double diaphragm pumps for handling hygienic applications. Engineered for optimal cleanability and uncompromising durability, the HC-PURE pump is said to set a new standard.

The Verderair HC-PURE pump is meticulously crafted from SS 316L, meeting the highest hygienic design standards, and complying with EC1935/2004 and FDA regulations. Its electropolished surfaces minimise bacteria traps and contamination risks while enhancing corrosion resistance. With easy maintenance and extended lifespan, downtime in the production process is significantly reduced.

Verderair HC-PURE pumps are designed for various industries, handling a wide range of low and highly viscous fluids. They are ideal for applications in the pharmaceutical, cosmetics, dairy, food, beverage, and brewery/winery

sectors. With the Verderair HC-PURE, Verder once again demonstrates its ongoing commitment to R&D, technical excellence, and delivering innovative pumping solutions that elevate hygienic processes to new levels.

Darryl Macdougall, MD, Verder Pumps South Africa says, “The launch of the Verderair HC-PURE series further showcases why Verder is a global leader in advanced industrial and niche market pump solutions. With changing requirements and standards linked to hygiene within manufacturing and processing facilities – and particularly the product production line itself – technology and quality of product is key.”

“And whether a singular or multiproduct line, the integrated pumps and

Battery with up to 3x the life cycle of standard AGM

Available in 6V, 8V, or 12V models, Trojan’s new AES battery delivers consistent, unrivalled high output and up 3x the cycle life of standard AGM batteries, especially in extreme deep cycle (up to 100% DoD), partial-charging, or challenging environments. The Trojan Battery Company recently launched the new Trojan AES battery for access, materials handling, rental and floorcare equipment. “The battery lets access equipment operators, equipment rental companies, and other users maximise productivity and minimise their total cost of ownership,” said Matt Herr, Senior Product Manager for Motive.

The Trojan AES battery outperforms competitive products in these areas:

• Lasts Longer. Up to 3x more cycle life than standard AGM. Validated at 1,200 cycles at 100% DoD versus 400 cycles for AGM.

• Harsh Conditions. Robust performance in extreme conditions and temperatures.

• Harmless Partial State of Charge (PSoC) Operation. Tested to withstand long-term partial state of charging, again and again.

Value-added benefits:

• Maintenance Free: Virtually no maintenance as watering is not required.

• Safe and Sustainable: Trojan AES is classified as non-spillable and can be safely mounted horizontally to fit difficult locations. It is made using 80 percent recycled materials and is 99 percent recyclable.

• Warranty: This VRLA battery carries a three-year warranty.

• Rugged Design: Designed and manufactured to absorb vibrations and shock.

piping solutions installed throughout are often the backbone network of these facilities. In recognition of this, Verder remains focused on providing customers with advanced solutions that meet their needs – and these pumps meet the highest quality and market standards, making them ideal for use in facilities where cleanability, hyperhygiene and safety are key to safeguard the quality of the end product,” added Macdougall.

Verder Pumps South Africa offers a wide range of durable, industrial pumps, suitable for numerous applications across various industries. Visit: www.verder.co.za

Watch the features and benefits video: https://youtu.be/MH9gkewf57A

• Charger Compatibility: The battery has plug-and-play compatibility with chargers using AGM profiles.

Standard AGM batteries require full recharging after each cycle, yet this is often neglected on busy work sites, resulting in corrosion, sulfation, and possibly early battery failure. Trojan’s AES battery features a proprietary carbon additive and deep cycle series (DCS) technology with paste formulations that can withstand daily repeated discharges and operate in PSoC without damage.

For more information visit: www.trojanbattery.com