feature hand hygiene
Is not being HandSafe costing your business? Whether it’s in your washroom, front-of-house or in staff areas, HandSafe hand hygiene genuinely cares for your users’ health and wellbeing, as well as their experience. Being HandSafe means providing high quality hand hygiene, tailored to your facility’s needs. In short, it’s doing more than simply box ticking.
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hile more businesses are now aware of the importance of good hand hygiene, many are still putting their business at risk through their soap and sanitiser choices. Here, the experts at Rubbermaid Commercial Products help you identify where poor hand hygiene could be letting your business down and offer top tips for getting HandSafe.
What are the risks of not being HandSafe? Damage to your reputation With 74 percent of people saying that dirty washrooms cause negative perceptions of a facility1 and 84 percent saying personal control of cleaning is important in making them feel safe2, your washrooms are just as vital for creating a good impression of your facility as your front-of-house areas. Research shows that over 80 percent of consumers would avoid a restaurant with a dirty washroom3 – not just avoid using the washroom but avoid the restaurant altogether! When it comes to providing a high quality experience, the measures you take to help retain existing customers and attract new ones need to extend to your washroom or you run the risk of damaging your reputation.
Top tips: • Your customers and employees want to take control with visible and high quality hand hygiene that’s pleasant to use and works every time. Malfunctioning and grubbylooking soap dispensers or pump top bottles can undermine your efforts elsewhere. Quality and durability are therefore a must. • With 66 percent of people saying they use a variety of methods
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African Cleaning Review May/June 2022
(including flushing the toilet with their feet!) to avoid making contact with anything in a washroom4, offering touch-free hand cleaning with automatic dispensers – preferred by 92 percent of people5 – will help ensure your washroom doesn’t damage your reputation.
Hitting your bottom line There may appear to be little difference when it comes to choosing soap and sanitiser dispensers but taking a closer look at the longterm implications of installing the cheapest dispensers you can find, reveals the truth. Flimsy dispensers don’t stand the test of time meaning replacements will be required or, worse still, backup pump tops installed next to them! Buying in bulk is often seen as the economical choice, but when it comes to hand hygiene, bulk-fill (topup) solutions are deceptive. Larger dose sizes and less concentrated product results in more wastage and more frequent refilling, adding unnecessary cost and a hassle you just don’t need.
Top tips: • Prioritise durability when choosing your dispensers to help minimise replacement costs. Not only that, if you buy better, you waste less and improve your sustainability practices too! Look out for dispensers that offer a lifetime warranty to put your mind at rest. • Choose dispensers that use hygienically sealed refills for controlled dispensing and more applications per refill. The right amount of product for a safe clean is dispensed without the unwelcome wastage, meaning better cost in use.
Reducing productivity If your hand hygiene provision isn’t up to the standards people expect, they’re less likely to use it. With 80 percent of germs spread by hands6 and viruses able to survive on hands for up to five minutes after transfer from a surface7, it’s clear to see that without quality hand hygiene solutions the spread of illnesses such as colds, flu, stomach bugs and COVID-19 becomes more likely. continues on page 14 >>